Avery Berkel | XM Series | Product data | Avery Berkel XM Series Product data

XM and XT series
Retail System Scales
Operator Instructions
©Avery Berkel, 2011. All rights reserved.
No part of this publication may be reproduced, stored in an electronic retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording or
otherwise without the prior written consent of the copyright owner, or as permitted by law or
under licence. Full acknowledgment of the source must be given. Avery Berkel is a division of
ITW Limited. This publication was correct at the time of going to print and is supplied without
liability for errors or omissions. Avery Berkel reserves the right to alter without notice the
specification or design of any product or service at any time.
Trademarks and acknowledgements
Avery Berkel is a registered trademark in certain jurisdictions. All brands and product names
used within this document are trademarks or registered trademarks of their respective holders.
Contents
page no.
1
Safety Warnings
1.1 Safety and warnings
2
1.1.1
Safe Installation
1.1.2
Safe use
11
1.1.3
Cleaning the machine
11
1.1.4
Safety
11
1.1.5
EMC compliance
12
1.1.6
Cleaning the print head
12
11
Installation
2.1 Installation
14
2.1.1
Level compensation system
14
2.1.2
Adjusting the screen angle
15
2.1.3
Inserting the keyboard overlay (XM only)
15
2.1.4
Connections
16
2.2 Description
3
11
17
Getting Started - XM
3.1 Getting started
19
3.1.1
Vendor display
19
3.1.2
Customer display
20
3.1.3
Touchscreen keys
20
3.1.4
Fixed function keys (tactile keypad)
21
3.1.5
Programmable (dedicated) keys
21
3.1.6
Product keyboard
22
XM and XT Operator Instructions
3
4
Getting Started - XT
4.1 Getting started
5
24
4.1.1
Vendor display
24
4.1.2
Customer display
24
4.1.3
Touchscreen keys
24
4.1.4
Fixed function keys
25
4.1.5
Programmable touch key area
29
4.1.6
Function menu bar
29
Printing
5.1 Printer options
31
5.2 Label/receipt printers
32
5.2.1
Fitting the large core hub
33
5.2.2
Changing the printer roll - backing rewound
34
5.2.3
Changing a continuous paper roll
35
5.3 Receipt printer
6
37
5.3.1
Changing the printer roll
37
5.3.2
Fitting large core paper rolls
39
Serving Customers - Label Mode
6.1 Basic operation
41
6.1.1
Selecting the PLU
6.1.2
Printing labels
42
6.1.3
Setting the scale to pre-pack
43
6.2 Product search
41
44
6.2.1
Searching by PLU number or description
44
6.2.2
Searching by department
45
XM and XT Operator Instructions
4
6.3 Departments
6.3.1
Using departments
6.4 Price change
46
46
47
6.4.1
Overriding prices
47
6.4.2
Using the Price Change button
48
6.5 Overriding weight
49
6.6 Promotions and discounts
50
6.6.1
Cross-promos
50
6.6.2
Price promos
50
6.6.3
Weight/item free promos
50
6.6.4
Discount promos
50
6.6.5
Discounting prices
50
6.6.6
Voucher promotion
51
6.7 Tares
52
6.7.1
Free tare (semi automatic)
52
6.7.2
Cumulative tare
52
6.7.3
Keyboard entered tare
53
6.7.4
Using preset tare keys
53
6.7.5
Pre-pack tares
55
6.8 Using the FIX key
56
6.8.1
Weighed goods
56
6.8.2
Nonweighed items
56
6.9 Using Add mode
57
6.10 Returning products
58
6.10.1 Scale operating in receipt mode
58
6.10.2 Scale operating in label mode
58
XM and XT Operator Instructions
5
6.11 Re-wrap function
7
60
Serving Customers - Receipt Mode
7.1 Operating modes
62
7.1.1
Counter operation
63
7.1.2
PoS operation
64
7.1.3
Checkout operation
64
7.1.4
Hold Receipt Mode
64
7.1.5
Barcode scanning
65
7.2 Basic operation
66
7.2.1
Weighed goods
66
7.2.2
Non-weighed items
66
7.2.3
Displaying the operator subtotal
67
7.2.4
One shot labels
68
7.2.5
Paying for goods
69
7.2.6
Re-open a finalised receipt
73
7.2.7
Using payment (ECR) keys
73
7.3 Voiding transactions
76
7.4 Discounts
78
7.4.1
Sales discount
78
7.5 Refunds
79
7.5.1
79
Refund PLUs
7.6 Banking (cash drawer) operations
80
7.7 Customer accounts
86
7.7.1
Setting up an account
7.7.2
Charging to account
86
7.7.3
Payments received on account
86
7.8 Stock Mode (Trade transactions)
7.8.1
Entry to stock mode
XM and XT Operator Instructions
86
88
88
6
8
Miscellaneous Functions
8.1 User functions
91
8.1.1
Idle time adverts and videos
91
8.1.2
Security levels
91
8.2 Web browser
92
8.3 Training videos and images
93
8.4 Operator PIN
94
8.5 Touchscreen calibration
95
8.6 Shutting down the machine
96
9
Working with networked scales
9.1 Networked scales
98
9.1.1
Operating mode
98
9.1.2
Status bar
99
9.2 Rejoining the network
102
9.3 Conflicting transaction sets
103
9.4 Floating between machines
104
10
Basic Programming
10.1 Using Manager mode
10.1.1 Manager mode layout
10.2 Products
106
106
108
10.2.1 Editing a PLU
108
10.2.2 Creating a PLU
110
XM and XT Operator Instructions
7
10.2.3 Tares
111
10.2.4 Tax rates
111
10.2.5 Discounts
112
10.3 Operators
10.3.1 Setting up a new operator
11
113
Reporting Functions
11.1 Overview
118
11.1.1 Report printing
118
11.1.2 Missing fields
118
11.2 Totals reports
119
11.2.1 Report numbering
119
11.2.2 Report fields
119
11.2.3 Grand totals report
120
11.2.4 Operator Totals report
121
11.2.5 Operator Sales report
121
11.2.6 Items report
122
11.2.7 Machine report
122
11.2.8 Group report
122
11.2.9 Traceability report
123
11.2.10 Security report
123
11.3 Data reports
11.3.1 Verify labels
12
113
124
124
Product traceability
12.1 Traceability schemes
126
12.1.1 Scheme attributes
126
12.1.2 Lots
126
12.2 Traceability data input
12.2.1 Multiple barcodes
XM and XT Operator Instructions
127
129
8
12.2.2 Automatic creation of records
129
12.3 Counter service operation
131
12.3.1 Selecting the PLU
131
12.4 Traceability passport
12.4.1 Printing a duplicate passport
13
132
132
Looking After Your Scale
13.1 Cleaning the scale
13.1.1 Cleaning the touchscreen
134
134
13.2 Cleaning the print head
135
13.2.1 Cassette printer
135
13.2.2 Receipt printer
137
13.3 Service interval
XM and XT Operator Instructions
138
9
Safety Warnings
1
XM and XT Operator Instructions
1.1 Safety and warnings
11
1.1 Safety and warnings
1.1.1 Safe Installation
The mains lead must be connected to a supply outlet with a protective
earth contact. The electrical supply at the socket outlet must provide
over-current protection of an appropriate rating.
Pluggable equipment must be installed near an easily accessible
socket outlet. Permanently connected equipment must have a readily
accessible disconnect device incorporated in the fixed wiring.
To avoid the risk of the machine falling, where applicable, ensure that it
is placed securely on a flat and level surface.
USA
If the scale is connected to a 240V supply, the receptacle must be
protected by a 15amp circuit breaker.
1.1.2 Safe use
To avoid the possibility of electric shock or damage to the machine,
always switch off the machine and isolate from the power supply before
carrying out any routine maintenance.
1.1.3 Cleaning the machine
CAUTION: Harsh abrasives, solvents, scouring cleaners and alkaline
cleaning solutions, such as washing soda, should not be used especially
on the display windows. Under no circumstances should you attempt to
wipe the inside of the machine.
The outside of standard products may be wiped down with a clean cloth
moistened with water containing a small amount of washing up liquid.
1.1.4 Safety
To avoid the possibility of electric shock or damage to the machine,
always switch off the machine and isolate from the power supply before
carrying out any routine maintenance.
Training
Do not attempt to operate or carry out any procedure on a machine or
network unless you have received the appropriate training or read the
instructions books provided.
Ergonomics
To avoid the risk of RSI (Repetitive Strain Injury) it is important to
ensure that the machine is placed on a surface that is ergonomically
satisfactory to the user. It is recommended that frequent breaks are
taken during prolonged usage.
XM and XT Operator Instructions
1
1.1 Safety and warnings
12
1.1.5 EMC compliance
This is a class A product. In a domestic environment, this product may
cause radio interference in which case the user may be required to take
adequate measures.
1.1.6 Cleaning the print head
CAUTION: Do not use metallic objects on the print head. Only use the
recommended print head cleaning card.
1
XM and XT Operator Instructions
2
Installation
This chapter contains information on handling and positioning the
scale.
Important: When programming or configuring the equipment, you must
ensure that you comply with all relevant standards and legislation. The
example settings given in this book may not be legal for trade with the
public.
Contents
2.1, Installation
2.1.1, Level compensation system
2.1.2, Adjusting the screen angle
2.1.3, Inserting the keyboard overlay (XM only)
2.1.4, Connections
2.2, Description
XM and XT Operator Instructions
2.1 Installation
14
2.1 Installation
Figure 2.1 Handling
2.1.1 Level compensation system
The ValuMax levelling compensation system provides accurate
weighing even when the scale is not level (up to 5 degrees from
horizontal). An icon is displayed in the status bar to tell you that
ValuMax is operating
. If the scale is not level, the icon is a cross
and the weight display shows back-slash characters.
You may see a message telling you that the scale needs to be brought
back to a level state.
The scale has four adjustable feet to enable you to manually level the
scale if necessary.
XM and XT Operator Instructions
2
2.1 Installation
15
2.1.2 Adjusting the screen angle
1. To unlock the handle,
slide the catch on the
underside of the red
handle in the direction of
the arrow.
2. To raise the screen, lift
the front edge of the
screen assembly
upwards.
3
2
1
3. To lower the screen
angle, hold in the red
handle underneath the
display assembly on the
left-hand side.
2
2.1.3 Inserting the keyboard overlay (XM only)
Note: On the XT series,
this keyboard is part of
the touchscreen user
interface.
2
2
1
3
XM and XT Operator Instructions
2.1 Installation
16
2.1.4 Connections
Important: XM and XT series scales should be connected to the mains
power supply before connecting USB/ethernet cables.
Ethernet
WIFI
connector
A
USB
Figure 2.2 External connections
On the underside of the scale, you will see:
O
The power supply socket and the On/Off switch
O
USB connection for a WiFi device (devices should be Avery
Berkel approved)
O
Three USB connectors for peripherals such as a hand scanner,
a cash drawer, or for connection to a wrapper. A cash drawer
connection must be via a USB cash drawer adaptor.
O
Ethernet connector for wired networks
XM and XT Operator Instructions
2
2.2 Description
17
2.2 Description
The XM and XT series of scales and printers can be used for a wide
range of weighing and label or receipt printing operations.
The scales can be used for weighed goods and non-weighed items in
O
counter service
O
PoS
O
checkout
or as a pre-pack printer.
2
XM and XT Operator Instructions
3
Getting Started - XM
This chapter describes what you can expect to see on the scale display
and the functions associated with the different types of touch buttons
and fixed keys.
Important: When programming or configuring the equipment, you must
ensure that you comply with all relevant standards and legislation. The
example settings given in this book may not be legal for trade with the
public.
Contents
3.1, Getting started
3.1.1, Connections
3.1.1, Vendor display
3.1.2, Customer display
3.1.3, Touchscreen keys
3.1.4, Fixed function keys (tactile keypad)
3.1.5, Programmable (dedicated) keys
3.1.6, Product keyboard
XM and XT Operator Instructions
3.1 Getting started
19
3.1 Getting started
The minimum product information required for you to be able to use
your scale is PLU (Product Look Up) number and unit or item price.
However, it is useful to program a brief description for the display text
and a label format if you are using label mode. To use the scale in
receipt mode, you will also need to set up at least one operator.
You can find out how to do this in 10.1, Using Manager mode.
3.1.1 Vendor display
What you see on the display will depend on the information already
programmed into the scale.
Touchscreen
Tactile keypad
3
Programmable keys
Figure 3.1 Vendor display
The display area acts as a touch keyboard. The information displayed
and the action resulting from touching the appropriate area will change
depending on the context of the scale functionality at the time.
The scale is available for use when:
O
The weight display shows zero
O
The zero indicator is displayed
XM and XT Operator Instructions
3.1 Getting started
20
3.1.2 Customer display
This is a 7-inch colour display that can be used, if the scale is
configured for it, to display text, image or video adverts when the scale
is idle.
3.1.3 Touchscreen keys
Important: Only use your finger or a touch screen stylus to select a key
on the touch screen.
Touchscreen menus can be programmed as:
O
Best-seller
O
Static
Best-seller
Bestseller keyboards consist of one single keyboard of bestselling
items. This constitutes the only product keyboard on the scale.
Products are automatically added to and deleted from the bestseller
keyboard according to the number of transactions involving that
product. Factors such as the time period for recalculating bestseller
keys and a weighting for achieving bestseller status control which
products are placed on the bestseller keyboard and how long the
product remains there. When a bestseller keyboard is recalculated,
products remaining on the keyboard retain their key position.
Static
Static keyboards are keyboards and keyboard systems that are wholly
or partially defined manually.
Static keyboards can cover the main product keyboard, the lower fixed
(or pop-up keyboard on XT), the pop-out side keyboard plus any further
keyboards linked to it containing functions. The lower fixed keyboard
and pop-out side keyboards can only be set up and programmed using
MX-SBT.
Static product keyboards can consist purely of products and links
designed and placed by the user manually or a combination of these
with bestseller keys and dynamic links.
XM and XT Operator Instructions
3
3.1 Getting started
21
3.1.4 Fixed function keys (tactile keypad)
Resets the weight display to zero.
Subtracts the weight of the container when
weighing goods.
Retains a tare, if in operation, unit is cancelled.
If configured, retains the PLU until it is cancelled.
Sets the scale to pre-pack if the scale configuration
allows it.
When entering data, clears messages or
characters from the data field.
Confirms data entry.
3
Function Menu key
Press this key to display the function menu bar.
3.1.5 Programmable (dedicated) keys
Twenty programmable keys are available below the touchscreen area.
A customised keyboard overlay sheet can be created and inserted over
these keys to provide legends or images to indicate the functions
assigned to the keys.
XM and XT Operator Instructions
3.1 Getting started
22
3.1.6 Product keyboard
Home
keyboard
Menu Bar
displayed
3
Figure 3.2 Example PLU selection touch keyboard
Home keyboard
This is the touch keyboard set up in MX-SBT as the top level menu for
the scale and displayed on the vendor screen after start up. Touch
when other product keyboards are displayed to return to
this keyboard.
Function menu bar
The touch buttons in this area provide access to a range of functions.
The buttons you see will depend on the current screen displayed and
the way in which your scale has been configured. Touch
to
display the menu bar.
XM and XT Operator Instructions
4
Getting Started - XT
This chapter describes what you can expect to see on the scale display
and the functions associated with the different types of touch buttons.
Important: When programming or configuring the equipment, you must
ensure that you comply with all relevant standards and legislation. The
example settings given in this book may not be legal for trade with the
public.
Contents
4.1, Getting started
4.1.1, Connections
4.1.1, Vendor display
4.1.2, Customer display
4.1.3, Touchscreen keys
4.1.4, Fixed function keys
4.1.5, Programmable touch key area
4.1.6, Product keyboard
XM and XT Operator Instructions
4.1 Getting started
24
4.1 Getting started
The minimum product information required for you to be able to use
your scale is PLU (Product Look Up) number and unit or item price.
However, it is useful to program a brief description for the display text
and a label format if you are using label mode. To use the scale in
receipt mode, you will also need to set up at least one operator.
You can find out how to do this in 10.1, Using Manager mode.
4.1.1 Vendor display
What you see on the display will depend on the information already
programmed into the scale.
The display area acts as a touch keyboard. The information displayed
and the action resulting from touching the appropriate area will change
depending on the context of the scale functionality at the time.
The scale is available for use when
O
the weight display shows zero
O
the zero indicator is displayed
4.1.2 Customer display
This is a 10.2-inch colour display that can be used, if the scale is
configured for it, to display text, image or video adverts when the scale
is idle.
4.1.3 Touchscreen keys
Important: Only use your finger or a touch screen stylus to select a key
on the touch screen.
Touchscreen menus can be programmed as:
O
Best-seller
O
Static
Best-seller
Bestseller keyboards consist of one single keyboard of bestselling
items. This constitutes the only product keyboard on the scale.
Products are automatically added to and deleted from the bestseller
keyboard according to the number of transactions involving that
product. Factors such as the time period for recalculating bestseller
keys and a weighting for achieving bestseller status control which
products are placed on the bestseller keyboard and how long the
product remains there. When a bestseller keyboard is recalculated,
products remaining on the keyboard retain their key position.
XM and XT Operator Instructions
4
4.1 Getting started
25
Static
Static keyboards are keyboards and keyboard systems that are wholly
or partially defined manually.
Static keyboards can cover the main product keyboard, the lower fixed
(or pop-up keyboard on XT), the pop-out side keyboard plus any further
keyboards linked to it containing functions. The lower fixed keyboard
and pop-out side keyboards can only be set up and programmed using
MX-SBT.
Static product keyboards can consist purely of products and links
designed and placed by the user manually or a combination of these
with bestseller keys and dynamic links.
Home keyboard
This is the touch keyboard set up as the top level menu for the scale
and displayed on the vendor screen after start up. Touch
when other product keyboards are displayed to return to
this keyboard.
4.1.4 Fixed function keys
4
XM and XT Operator Instructions
4.1 Getting started
26
Resets the weight display to zero.
Subtracts the weight of the container when
weighing goods.
Retains a tare, if in operation, unit is cancelled.
If configured, retains the PLU until it is cancelled.
Sets the scale to pre-pack if the scale configuration
allows it.
Touch this button to display the numerical touch
buttons, data entry and clear buttons.
4
XM and XT Operator Instructions
4.1 Getting started
27
Number pad touch keys
Change position
Touch the green arrow at the top to change the position of the number
pad if it is masking a button you want to use.
When entering data, clears messages or
characters from the data field.
Confirms data entry.
Touch this icon to display the function menu bar
on screen.
Touch this icon to dispay the programmable
touch key area on screen.
XM and XT Operator Instructions
4
4.1 Getting started
28
Entering numerical data
The number pad will automatically display when you touch a data entry
field such as unit price, tare or labels.
4
XM and XT Operator Instructions
4.1 Getting started
29
4.1.5 Programmable touch key area
Up to 20 programmable keys are available in the touchscreen area.
The touch buttons you see will depend on the scale configuration and
the functions that have been assigned to the keys.
Programmable
touch key area
4.1.6
Function menu bar
The touch buttons in this area provide access to a range of functions.
The buttons you see will depend upon the current screen displayed and
the way in which your scale has been configured.
4
Touch this icon to display the menu bar.
Function
menu bar
XM and XT Operator Instructions
5
Printing
The type of printer fitted in your XM and XT scales will depend on the
model.
The XM and XT series label/receipt printer has a take-up spool for
paper rewind. The printer has a single motor driving both the paper
feed and paper rewind mechanisms.
The XM and XT receipt printer takes continuous paper rolls and is
designed to accept rolls with large or small cores.
Contents
5.1, Printer options
5.2, Label/receipt printers
5.2.1, Fitting the large core hub
5.2.2, Changing the printer roll - backing rewound
3.2.3, Rewinding the backing paper (labels)
5.2.3, Changing a continuous paper roll
5.3, Receipt printer
5.3.1, Changing the printer roll
5.3.2, Fitting large core paper rolls
XM and XT Operator Instructions
5.1 Printer options
31
5.1 Printer options
Most XM and XT models have a label/receipt cassette printer in the
base. The printer has sensors that inform you if the cassette is not
‘home’ or if the latch is not properly closed.
XM410, XM420, XT410 and XT420 models have a receipt printer in the
upper keyboard/display housing.
The XM420 and XT420 also have a label/receipt cassette printer in the
base.This allows the scale to be used for both labels and receipts.
Labels are printed at the cassette printer in the base.
Receipts and reports are printed at the receipt printer.
Label/Receipt
Printer
Model
Receipt
Printer
XM100, XT100
√
X
XM200, XT200
√
X
XT300
√
X
XM400, XT400
√
X
XM410, XT410
X
√
XM420, XT420
√
√
XM500
√
X
XM600
√
X
XM601
√
X
5
XM and XT Operator Instructions
5.2 Label/receipt printers
32
5.2 Label/receipt printers
This is a label/receipt printer that will accept label or continuous paper
rolls with two core diameters.
The printer is fitted with a small spindle to take paper or label rolls with
the small core.
A larger core support is fitted that rests over the small spindle for use
with large core paper and label rolls.
The printer has a take-up hub for rewinding label backing paper.
CAUTION: Should labels become stuck in the printer, under no
circumstances use a metal object to clear the jam.
Under no circumstances use sharp or metal objects to remove any
accumulated debris.
The use of non-approved paper may reduce the life of the print head
and invalidate your warranty.
Approved labels and paper rolls are available from a number of
suppliers whose addresses can be obtained from your Avery Berkel
service provider.
Print roll dimensions
Labels/receipt printer
Max paper width 72mm
5
Max print width 70mm
Max print length 300mm
Max roll diameter 120mm
Clean regularly
Clean the printer regularly using the specified head cleaning kit, part
number ABR20-001678 available from your Avery Berkel supplier, see
13.2, Cleaning the print head. This will prolong the life of the print head.
XM and XT Operator Instructions
5.2 Label/receipt printers
33
5.2.1 Fitting the large core hub
1. Pull the red handle until it clicks and then pull out the cassette to
remove it from the scale.
2. Fit the large core so that the flat on the inside lines up with the
flat on the small spindle and push it until it clicks into place.To
remove the large hub, pull firmly.
5
3. Replace the cassette, ensuring that it is correctly located. Push
in the red handle.
XM and XT Operator Instructions
5.2 Label/receipt printers
34
5.2.2 Changing the printer roll - backing rewound
(labels or continuous adhesive paper)
1. Pull the red handle until it clicks and then pull out the cassette to
remove it from the scale.
Note: For details of
paper routes and
rewinding the backing
paper, see 3.2, Printer
paper routes, page 25.
2. Remove the old label roll core and backing paper. Check that the
new label roll is of the right type and size and insert the roll into
the cassette.
5
3. Feed the paper over the rewind spindle under the paper guide
bar, then over the paper guide and insert the backing paper into
the rewind hub as shown in the illustrations below.
For separate labels, before inserting the new roll, remove labels
from the backing paper for about 400mm. Route the paper
according to the instructions on the yellow label fixed to the
cassette.
XM and XT Operator Instructions
5.2 Label/receipt printers
35
Figure 5.1 Label and backing paper route
4. Adjust the paper width guide to fit the width of the labels and the
label roll guide to retain the roll on the hub.
5. Replace the cassette ensuring that it is correctly located. Push in
the red handle.
5
5.2.3 Changing a continuous paper roll
1. Remove the cassette (see step 1, 5.2.2, Changing the printer roll backing rewound).
2. Remove the old roll and check that the new label roll is of the
right type and size and insert the roll into the cassette.
XM and XT Operator Instructions
5.2 Label/receipt printers
36
3. Feed the paper over the rewind spindle under the paper guide
bar and then over the paper guide.
Figure 5.2 Paper roll route
4. Adjust the paper width guide to fit the width of the paper and the
paper roll guide to retain the roll on the hub.
5. Replace the cassette (see step 5, 5.2.2, Changing the printer roll
- backing rewound).
5
XM and XT Operator Instructions
5.3 Receipt printer
37
5.3 Receipt printer
This is a receipt-only printer that uses continuous paper rolls, including
linerless adhesive paper, with a cassette system for ‘drop in’ printer
loading.
Ensure that the appropriate type of printer roll is loaded before you start
to use the scale.
CAUTION: Under no circumstances use sharp or metal objects to
remove any accumulated debris.
CAUTION: The use of non-approved printer rolls may reduce the life of
the print head and invalidate your warranty.
Approved paper rolls are available from a number of suppliers whose
addresses can be obtained from your Avery Berkel centre.
Printer roll dimensions
Receipt printer
Max paper width 60mm
Max print width 56mm
Max print length 300mm
Max roll diameter 100mm
5.3.1 Changing the printer roll
1. Turn the handle of the cassette anti-clockwise and pull it out.
2
1
XM and XT Operator Instructions
5
5.3 Receipt printer
38
2. Remove the empty core and replace it with a full roll. The yellow
label on the cassette shows the route for the paper.
5
3. Replace the cassette and turn the handle clockwise to lock.
2
1
XM and XT Operator Instructions
5.3 Receipt printer
39
5.3.2 Fitting large core paper rolls
1. Raise the large core support and release the red catch so that the
support passes the spindle.
2
1
2. Re-fasten the catch and rest the large core support against the
spindle.
2
1
3. Load the paper roll and then replace the cassette as described in
step 3 on page 38.
XM and XT Operator Instructions
5
Serving Customers - Label Mode
6
This chapter tells you how to use the functions available at scales
operating in label mode.
Scales may be used for weighing or non-weighing applications for:
O
Counter operations
O
Self-service operations
O
Rear-of-store operations such as prepack
Contents
6.1, Basic operation
6.2, Product search
6.3, Departments
6.4, Price change
6.5, Overriding weight
6.6, Promotions and discounts
6.7, Tares
6.8, Using the FIX key
6.9, Using Add mode
6.10, Returning products
6.11, Re-wrap function
XM and XT Operator Instructions
6.1 Basic operation
41
6.1 Basic operation
Label mode is used for:
O
Printing single weighed transactions
O
Printing single non-weighed transactions
O
Printing pre-pack labels
O
Label streaming for non-weighed items
Select the print mode appropriate to the type of transaction you are
using from:
Print immediate
The label is printed as soon as a steady weight is achieved without any
intervention from the operator.
Print on request
The label is printed when the print button is touched by the operator.
Prepack
A label is printed automatically for the selected product each time the
weight changes.
Self service
The customer is prompted to select the product from the self-service
screen and place the goods on the scale.The label is printed as soon
as the weight is steady.
6.1.1 Selecting the PLU
The goods and items you sell will have a unique PLU (Product Look
Up) number associated with them. PLUs provide a fast way to recall
product data for regular product lines.The most frequently used PLUs
may have their own commodity key.
There are four ways to select the PLU you want:
1. Select the product from the touchscreen.
2. Use the fixed numeric keys to enter the PLU number.
3. Use the PLU search function
.
4. Scan the product barcode (see 7.1, Operating modes).
XM and XT Operator Instructions
6
6.1 Basic operation
42
6.1.2 Printing labels
Weighed goods
Before weighing a product, you should ensure that the weight display
shows zero. If necessary, press
to reset the weight display.
1. Place the goods on the scale.
2. Select the PLU.
3. Touch
.
4. Remove the goods from the scale.
Non-weighed items
1. Select the PLU.
2. If there is more than one item, use the fixed numeric keys to
enter the number of items in the Items field
.
3. To print more than one label, enter the number of labels in the
label field.
Label field
6
Item field
4. Touch
.
Label streaming (multiple labels for non-weighed items)
You can set up a label run for up to 999 labels when you wish to print
many labels for the same non-weighed item.
As the scale prints each label, the number of labels displayed
decreases by one.
Note: This function is
not available when using
continuous paper.
A typical use for this is when labelling bakery products.
XM and XT Operator Instructions
6.1 Basic operation
43
6.1.3 Setting the scale to pre-pack
Pre-pack mode enables a number of consecutive labels to be printed
for each selected item. For this reason, the selected item – along with
any tare details – are retained until cleared. In general, an item is
selected in the usual way and the details are automatically ‘fixed’ – with
a label being printed each time the weight changes and then returns to
a steady weight again.
If your scale has been configured to allow direct entry to Pre-pack
key.
mode, you can press the FIX
PLUs and tares are retained in pre-pack mode until cancelled.
1. Touch
on the home screen.
2. Touch
on the display screen.
3. Select
.
Pre-pack PLU lock
If you cannot select a different PLU from the one displayed on the
scale, then the pre-pack PLU lock is enabled. You must press
to be able to select a different PLU.
If the lock is disabled for your scale, you will be able to select a different
PLU from the one displayed by pressing a dedicated PLU key or by
entering the PLU number. This will override the currently displayed
PLU.
Weight only labels
Select a PLU with a zero unit price and follow the steps in Weighed
goods on page 42. A weight-only label is printed with no unit or total
price or associated symbols.
XM and XT Operator Instructions
6
6.2 Product search
44
6.2 Product search
If the product you require is not displayed on the screen and you know
the PLU number, you can enter the PLU number from the fixed keypad.
If departments are set up for the system, you can enter the PLU
number from the fixed keypad provided it is in the department currently
set on the scale.
6.2.1 Searching by PLU number or description
To search for a product using the PLU number or description, touch
on the home screen.
Find PLU
The list of products shown on the display will change dynamically
according to the characters or digits you enter.
Searching by description
Use the keyboard displayed on the screen to enter the first few
characters of the description.
XM and XT Operator Instructions
6
6.2 Product search
45
Searching by number
Touch
to display the numeric search screen. Use the
fixed numeric keys to the right of the touchscreen area and enter the
first few digits of the number.
6.2.2 Searching by department
When you use the PLU search function to find a PLU, the products are
listed by department. By default, the currently selected department for
trading is displayed. Use the left and right green arrows to find and
display the department you want.
Department search
XM and XT Operator Instructions
6
6.3 Departments
46
6.3 Departments
A department is a group of scales within the store that reflects the way
in which the store operates and groups products logically, for example,
produce, bakery, fresh meats, fish.
6.3.1 Using departments
O
A department can be assigned to a scale and it becomes the
default department for that scale.
O
A dedicated department key is a programmable key or touch
button that has been assigned to a specific department
O
Your scale may have dedicated department keys or a general
department key or both.
Allocating products (PLUs) to the appropriate department:
O
Reduces the complexity of maintaining the PLU file.
O
Helps to reduce errors when selecting a PLU.
6
XM and XT Operator Instructions
6.4 Price change
47
6.4 Price change
You can temporarily change the unit or item price for a product
providing your security level is adequate.
Price override
Overriding the price changes it just for that transaction and the price
reverts to the programmed price when the transaction is completed.
Reprice (price change)
If your scale has a price change button you can change the unit or item
price for the product by touching the button and entering the new price in
the Change Price screen. To revert to the original price touch
on the Change Price screen.
6.4.1 Overriding prices
6
1. Touch the unit/item price field.
2. If necessary, select the operator from the list and use the fixed
numeric keys to enter the PIN.
3. Use the numeric keys to enter the new price in the unit/item price
field.
4. Complete the transaction in the normal way.
XM and XT Operator Instructions
6.4 Price change
48
6.4.2 Using the Price Change button
1. Touch the Price Change button.
2. If necessary, select the operator from the list and use the fixed
numeric keys to enter the PIN.
3. Use the numeric keys to enter the price in the New Price field.
6
4. Touch
.
5. Complete the transaction in the normal way.
XM and XT Operator Instructions
6.5 Overriding weight
49
6.5 Overriding weight
Pre-packed goods may have the weight printed on the pack label. The
weight override function enables you to enter the weight manually.
On both labels and receipts, an ‘H’ is printed to the left of the weight to
indicate a weight override.
1. Select the PLU.
2. Touch the weight field
to display the data entry icon
3. Use the fixed numeric keys to enter the weight.
4. Touch
.
6
XM and XT Operator Instructions
6.6 Promotions and discounts
50
6.6 Promotions and discounts
6.6.1 Cross-promos
PLU records can be configured to allow the scale to display crosspromotional information. This can be text information, pictures or flash
graphics.
6.6.2 Price promos
This type of promotion applies to weighed and non-weighed products.
Second and third prices for the product can be applied automatically
when either a certain weight or number of items of a product is sold.
6.6.3 Weight/item free promos
Weight
A pre-programmed weight of the product is included free of charge
when the total weight of the product is above a pre-programmed
weight.
Item
A pre-programmed number of items is included free of charge, when
the total number of items is above a pre-programmed number of items.
6.6.4 Discount promos
This type of promotion applies to weighed and non-weighed products
and allows a discount value to be automatically applied to the
transaction value when a certain weight or number of items are sold.
6.6.5 Discounting prices
You can discount a PLU with a pre-programmed fixed discount or with
a variable discount.
Fixed and variable discounts may be a percentage of the transaction
total or a value.
Variable discount
A variable discount is one that does not have a pre-programmed value.
The operator enters the discount value or percentage.
Fixed discount
The value or percentage is pre-programmed.
Security levels may be assigned to discounts. If you do not have an
adequate security level assigned, the list of authorised operators will be
displayed.
XM and XT Operator Instructions
6
6.6 Promotions and discounts
51
6.6.6 Voucher promotion
This type of promotion prints a voucher or coupon giving customers
incentives to:
O
Purchase more of the same product
O
Try other products
You can program a voucher to include:
O
The description to be printed on the voucher
O
Expiry date
O
Information such as current date and time, operator number.
The voucher is printed after the standard label.
6
XM and XT Operator Instructions
6.7 Tares
52
6.7 Tares
The types of tare available for you to use depend on local trading
regulations and how your scale has been configured.
Free (semi-automatic), cumulative and keyboard entered tares cancel
when the load is removed from the weigh plate.
Preset tare keys (stored tares) allow you to use containers with known
weights that have been pre-programmed in the scale. This speeds up
service at the counter as the container weight does not have to be
entered each time.
6.7.1 Free tare (semi automatic)
When you remove the filled container, the scale automatically returns
to zero and the tare is cleared.
1. Place the container on the scale.
2. Touch
Note: When you remove
the empty container from
the scale, the tare weight
shows as a negative
value in the weight
display.
.
3. The tare field showing the container weight is displayed.
.
4. Fill the container with the product either on or away from the
scale.
5. Select the PLU.
to print the label.
6. Press
7. Remove the filled container from the scale.
6.7.2 Cumulative tare
You can use this type of tare:
O
If you need to add another product to the same container.
O
If you need to add an exact amount of the same product.
Each time you press the tare key, the weight display returns to zero so
you do not have to calculate the weight you need. The display shows
the quantity of the product you are adding each time.
1. Place the container on the scale.
2. Touch
.
3. Select the PLU.
XM and XT Operator Instructions
6
6.7 Tares
53
4. Add required amount of product to the container.
5. Touch
.
6. Add more of product to the container.
7. Repeat until the required quantity is reached.
8. Press
to print the label.
6.7.3 Keyboard entered tare
If you are using a container with a known weight, you can use the
numeric keys to enter the weight.
1. Touch
Note: The weight display
must be at zero.
.
2. Use the fixed numeric keys to enter the tare value in the tare field
.
3. Place the filled container on the scale.
4. Select the PLU.
5. Press
to print the label.
6
6.7.4 Using preset tare keys
A dedicated tare key or button selects a previously programmed tare
weight value.
If your scale has dedicated tare keys, you can use these to select the
appropriate tare for the container you are using instead of using the
numeric keys to enter the container weight. See 6.7, Tares, page 53.
XM and XT Operator Instructions
6.7 Tares
54
1. Select the tare for the container to be used.
2. Select the appropriate container.
3. Place the filled container on the scale and select the PLU.
6
4. Press
to print the label.
XM and XT Operator Instructions
6.7 Tares
55
Tare interlock (label mode only)
In label mode, if the tare interlock has been enabled, you can only print
a label if you have selected a tare. It operates in one of two ways:
Enabled
The manually selected tare can be overridden by a PLU with a stored
tare. The stored tare overrides the manually selected tare.
Enab. & Fix Tare
A manually selected tare cannot be overridden by a stored tare. You
will see a message and the new tare will be cancelled.
6.7.5 Pre-pack tares
Note: This only applies
to manually selected
tares. If a PLU with a
stored tare is displayed
and another PLU with a
stored tare is selected,
the interlock does not
operate.
In pre-pack mode, the PLU and tare are not cancelled when the filled
container is removed from the weigh plate. This enables you to pack
several containers of the same weight and use the same PLU without
having to select the PLU and set up the tare each time.
There are three types of tare available when pre-packing:
O
Stored tare
O
Free tare
O
Keyboard entered tare
Tare values (container weights) are stored against a reference number
that can be programmed in the PLU.
Free and keyboard entered tares are described in 6.7, Tares, page 52.
XM and XT Operator Instructions
6
6.8 Using the FIX key
56
6.8 Using the FIX key
Use the FIX function:
O
To retain a tare until it is cancelled
O
To retain a PLU until it is cancelled
O
For pre-pack operations at the scale if the scale has been
configured to allow this.
Note: If your scale is
configured only to retain
the tare, the PLU will not
be retained.
6.8.1 Weighed goods
1. Touch
.
2. Place the container on the scale and touch
(if you want to
retain the tare).
3. Fill the container either on the scale or away from the scale.
4. Select the PLU.
5. Touch
to print the label.
6. Remove the goods from the scale.
7. Touch
to cancel the tare.
8. Touch
to cancel the PLU.
6
6.8.2 Nonweighed items
1. Select the PLU.
2. Touch
.
3. If there is more than one item, use the fixed numeric keys to
enter the number of items in the Items field
4. Touch
.
.
5. Repeat steps 3 and 4 until you have printed all the labels you
need.
6. Touch
and cancel the PLU when you have finished.
XM and XT Operator Instructions
6.9 Using Add mode
57
6.9 Using Add mode
Important: This function is only available if your scale is operating in label
mode and has been set up to allow ADD mode operation.
Selecting Add Mode enables you to obtain a single add label at the end
of all the transactions with totals printed on it.
1. Check that the sales mode field displays Add Mode. If the scale is
not in Add Mode, touch
or the sales mode field on
the home screen. If you do not see the Add button, select
and the Add button will be displayed.
You must touch
while the subtotal is displayed to print a label or
ADD receipt.
6
XM and XT Operator Instructions
6.10 Returning products
58
6.10Returning products
This function allows the value of unsold products, for example, items
past their sell-by date, to be deducted from totals.
Using the Return function:
O
Retains the PLU until the transaction is entered. This acts as a
check to ensure that the transaction is entered.
O
Automatically updates the returns value and weight or count
totals.
O
In PoS mode, deducts the cash refunded from the cash report
and deducts the tax value from the grand report.
Important: A security level may be assigned to the Return key. If your
security level is not high enough, you will see a message on screen and
the operators with the appropriate security level will be listed.
6.10.1 Scale operating in receipt mode
1. Touch
.
2. Select the PLU.
Non-weighed items
3. Enter the value of the item to be returned.
4. Enter the number of items (if more than one).
6
Weighed goods
5. Place the goods on the scale.
6. Enter the pack value in the To Pay field.
7. Assign the transaction to the operator.
8. Remove the goods from the scale.
9. Touch
to return to normal operating mode when you
have finished returning goods.
6.10.2 Scale operating in label mode
1. Touch
.
2. Select the PLU.
Non-weighed items
3. Enter the value of the item to be returned.
4. Enter the number of items (if more than one).
XM and XT Operator Instructions
6.10 Returning products
59
Weighed goods
5. Place the goods on the scale.
6. Enter the pack value in the To Pay field.
7. Remove the goods from the scale.
8. Touch
9. Touch
to print the label
to return to normal operating mode when you
have finished returning goods.
6
XM and XT Operator Instructions
6.11 Re-wrap function
60
6.11 Re-wrap function
The re-wrap function enables you to override a pre-programmed price
and change the number of days or months the product can be
displayed.
Note: The re-wrap
function is only available
in pre-pack mode.
1. Select the PLU.
2. Touch
to display the re-wrap screen.
to select the row you
3. Use the green up and down arrows
want to edit, and then touch
.
4. To change the price, use the fixed numeric keys to enter the new
price.
5. To change a date, use the green up and down arrows
6. When you have finished making changes, touch
.
.
6
XM and XT Operator Instructions
Serving Customers - Receipt Mode
7
This chapter tells you how to use the functions that are specific to
receipt scales or scales operating in receipt mode. It includes functions
you are likely to need when taking payments from customers for
purchases.
Contents
7.1, Operating modes
7.2, Basic operation
7.3, Voiding transactions
7.4, Discounts
7.5, Refunds
7.6, Banking (cash drawer) operations
7.7, Customer accounts
7.8, Stock Mode (Trade transactions)
XM and XT Operator Instructions
7.1 Operating modes
62
7.1 Operating modes
In receipt mode, transactions are assigned to an individual operator
and these transactions are then totalised.
There are four different types of operation associated with receipt
mode:
O
Counter
O
Receipt with PoS
O
Checkout.
O
Hold Receipt mode
Selecting receipt mode
If your scale is not already operating in receipt mode, you will need to
select receipt mode.
1. Touch
on the home screen.
Touch
2. Touch
to confirm your selection.
XM and XT Operator Instructions
7
7.1 Operating modes
63
Selecting PoS operation
Touch
Touch
Selecting Checkout operation
7
Touch
7.1.1 Counter operation
This is the default operating mode for receipt scales.
You can enter transactions, serve customers and produce receipts at a
scale if you are logged on to that scale.
XM and XT Operator Instructions
7.1 Operating modes
64
7.1.2 PoS operation
PoS mode is normally used in conjunction with a cash drawer.
Note: If your scale has
ECR functions but PoS
is not enabled, you will
only be able to print
counter receipts.
If PoS mode is enabled you can:
O
Print sales receipts
O
Display the amount tendered and the change required
O
Accept different types of payment for purchases according to
the payment keys set up at your scale
O
Receive payments to accounts.
7.1.3 Checkout operation
In checkout mode, operators are not permitted to ‘float’ and must be
‘logged on’ at a scale in order to serve customers at that scale. This
means that:
O
One operator at a time is serving at the checkout
O
The operator logs on at the start of a shift
O
The operator logs off at the end of a shift or when taking a break
O
Any outstanding transactions must be cleared before logging
off.
Transactions at the scale will only be assigned through the `logged on'
operator's dedicated key. If an operator is logged on to a scale and has
outstanding transactions, a new operator will not be allowed to log on.
You will see a message telling you which operator is logged on.
If an operator wants to use another scale, he or she will have to log on
to the new scale.
Important: You must disable Checkout mode to be able to return to
Counter operation or select PoS operation.
7.1.4 Hold Receipt Mode
If Hold Receipt Mode is selected, transactions are held and a subtotal
receipt printed. The transactions can be recalled later, using the
customer number, and a final receipt printed at the checkout for all that
customer’s transactions.
Customer numbers can be auto-generated, manually entered or
scanned from a barcode. If the scale is configured for manually-entered
numbers, you will be prompted to enter the customer number.
XM and XT Operator Instructions
7
7.1 Operating modes
65
7.1.5 Barcode scanning
Use the barcode scanner at the scale to read barcodes:
O
On products
O
On labels
O
On counter receipts
O
On vouchers.
Important: Check that the scale selects the correct PLU when you scan
a source marked (branded) barcode.
When the scanner successfully reads the barcode, it bleeps.
Scanning barcodes means:
O
You do not have to enter product numbers or select a PLU.
O
At a Point of Sale (PoS) scale or checkout, you can scan
customer numbers from subtotal counter receipts to add them to
the sales total receipt.
O
With the subtotal displayed, you can scan the barcode on
promotional vouchers to automatically deduct the voucher
value.
7
XM and XT Operator Instructions
7.2 Basic operation
66
7.2 Basic operation
Important: If you attempt to enter a transaction when you are logged off,
you will see the message Please Log On.
7.2.1 Weighed goods
Select the product using any of the methods listed in Selecting the PLU
on page 31, section 4.1.
1. For weighed goods, place the goods on the scale.
2. Select the PLU and then touch the operator name to assign the
transaction to that operator. If you cannot see your operator key,
you may not be logged on. Log on before proceeding. Only
operators that are logged on are shown on the operator display.
7
7.2.2 Non-weighed items
1. Select the PLU.
2. If there is more than one item, use the fixed numeric keys to
enter the number of items in the Items field.
Item field
XM and XT Operator Instructions
7.2 Basic operation
67
3. Touch the operator name to assign the transaction to that
operator. If you cannot see your operator key, you may not be
logged on. Log on before proceeding. Only operators that are
logged on are shown on the operator display.
Show Operators
7.2.3 Displaying the operator subtotal
Your scale may have been configured to show the sub-total each time
a product is added to the list of transactions. If not, follow the procedure
below.
1. When all the products required by the customer have been
assigned, touch
to display the operator list.
7
XM and XT Operator Instructions
7.2 Basic operation
68
2. Select the operator name to display the operator subtotal screen.
7.2.4 One shot labels
If this function has been enabled on your machine, you can print a label
for an item while the machine is in receipt mode. When the product is
selected, a print label button is seen on the right. Touch this button to
print a single label.
You can:
O
Individually label products with ingredients, cooking instructions,
promotional information.
O
Print coupons, vouchers or promotion labels on demand.
Note: If your machine is
a dual printer model
(M420), or if you are
using continuous sticky
tally roll, you will not
need to change the
paper roll to print the
label.
7
One shot label
XM and XT Operator Instructions
7.2 Basic operation
69
7.2.5 Paying for goods
Printing a sales receipt
The information printed on the sales receipt depends on how your scale
has been configured.
To print a sales receipt, you will need to take payment and your scale
must:
O
Have PoS (Point of Sale) mode enabled.
O
Have payment (ECR) keys assigned.
O
Be in receipt mode.
Customers may pay using any one or a combination of payment
methods.
You can use the same payment key more than once.
03-07-2003
Note: ‘Transactions’
printed at the bottom of
the receipt may refer to
the number of items sold
or to the number of
transactions depending
on how your scale has
been configured.
12:09
Served by
Sandra
CHERRIES
kg
£/kg
£
0.250
1.60
0.40
COFFEE
kg
1 @
£/kg
2.50
7
£
2.50
APPLES
kg
£/kg
£
0.550
0.90
0.49
Total
£3.39
Cash
Change
£3.39
£0.00
Ref
Rate
Value
Tax
0
0.00%
3.39
0.00
Transactions
3
THANK YOU FOR SHOPPING AT
AZ SUPERMARKETS
05#10041230
Figure 7.1 Typical sales receipt (tax total printing configured)
Printing a counter receipt
Scales operating in receipt mode but not in PoS mode will print counter
receipts. You do not need payment keys to print this type of receipt.
XM and XT Operator Instructions
7.2 Basic operation
70
Sub total receipt
If you require a subtotal receipt, touch
on the Sub-Total
screen. The transaction will be held and a subtotal receipt printed.
If you touch
for a transaction that is held, a duplicate
counter receipt will be printed.
Tax printing on receipts
Each PLU can be programmed with one or two tax references.
Net value tax
In some countries, it is a requirement that the sales value net of tax is
printed on the receipts. For these countries, if an inclusive tax system is
used and tax printing has been enabled, the receipt will include:
O
Tax reference
O
Tax rate
O
Net sales
O
Tax value
O
Gross sales.
7
Figure 7.2 Receipt showing tax details
XM and XT Operator Instructions
7.2 Basic operation
71
Re-printing a receipt
If last subtotal has been enabled, you can recall the value and number
of transactions from the last receipt transacted. Touch
to generate a copy of the receipt. ‘DUPLICATE’ is printed on the copy
receipt.
Duplicate receipt
A copy of the receipt with ‘DUPLICATE’ printed on it is generated
immediately after the original receipt.
Print last receipt
If the scale has been configured for ‘No Receipt’ but the customer
requests a receipt, you can recall the last subtotal and touch
to generate a receipt for those transactions.
Re-open a held receipt
You can re-open a held receipt so that further transactions can be
added and unwanted transactions removed.
Multiple receipts will be consolidated.
If manual customer numbers are configured:
1. Touch
and enter the customer number, or scan the
receipt barcode, when prompted to display transaction details. If
the number was manually entered, confirm the customer number
is correct.
2. Select the operator for assigning the transactions.
You can now:
O
Add further transactions
O
Void existing transactions
If an incorrect receipt has been consolidated and needs to be removed,
you must void the whole receipt.
XM and XT Operator Instructions
7
7.2 Basic operation
Touch
72
on the subtotal screen and you will see the message
‘Void whole receipt?’. Touch Yes.
7
XM and XT Operator Instructions
7.2 Basic operation
73
7.2.6 Re-open a finalised receipt
You can re-open a previously printed receipt and add further
transactions or remove unwanted transactions. Re-opening a receipt
voids the original receipt.
1. Touch
and enter the receipt number. If the receipt
number cannot be found, you will see a message: Receipt does
not exist. Please check number entered.
2. Touch
to confirm the receipt details are correct.
3. Select the operator for assigning the transactions.
You can now:
O
Add further transactions
O
Void existing transactions
The subtotal will be updated and you can now place this receipt on hold
or print the new final receipt.
7.2.7 Using payment (ECR) keys
The payment keys are only available for use in PoS mode. Payment
keys may also have been set up with restrictions on how you can use
them. The restrictions that can be applied include:
O
Giving change
O
Giving refunds
O
Minimum and maximum values that may be accepted
O
Accepting a preset value only
O
Enforced value (typing in the amount tendered)
O
Open cash drawer (allowing operation with the drawer open)
O
Security level
7
Important: A security level may be assigned to a payment key or to the
maximum value that may be accepted for payment. If your security level
is not high enough, you will see a message on screen and the operators
with the appropriate security level will be listed.
XM and XT Operator Instructions
7.2 Basic operation
74
Payment for purchases
1. The payment screen shows the outstanding transactions.The
programmed types of payment are shown in the right-hand blue
area of the screen.
Note: The payment
options you see may
vary depending on how
your scale has been
configured.
2. Use the fixed numeric keys to enter the amount tendered, and
then touch the appropriate payment key, for example ‘cheque’.
Note: There is no need
to enter the amount if the
cash tendered is the
exact amount or if using
preset value cash keys.
7
3. If more than one payment method is being used, repeat step 2 for
each type of payment.
4. The receipt will be printed when the total amount tendered
equals or exceeds the amount to pay.
XM and XT Operator Instructions
7.2 Basic operation
75
Displaying the customer’s change
The scale displays the change required by a customer. The change is
displayed while the counter receipt is being printed.
Note: Items shown with
a line drawn through
them are void. See
Voiding a transaction,
section 4.1, page 30.
7
XM and XT Operator Instructions
7.3 Voiding transactions
76
7.3 Voiding transactions
Important: You may cancel (void) an individual, unwanted transaction or
all the transactions before printing the customer receipt.
1. Display the subtotal and touch
button, touch
. If you cannot see the
to display more buttons.
Note: If security is set for
the void function, the
void operation can only
be initiated by an
operator or supervisor
with an equivalent or
higher security level.
2. To cancel all the transactions in the subtotal, touch
and then touch
to confirm the void
operation. A void slip is printed to show zero transactions.
7
XM and XT Operator Instructions
7.3 Voiding transactions
77
3. To cancel an individual transaction, highlight the line to be voided
and then touch
4. Touch
.
to confirm the void operation.
7
XM and XT Operator Instructions
7.4 Discounts
78
7.4 Discounts
7.4.1 Sales discount
You can discount a receipt or an individual transaction with a preprogrammed fixed discount or with a variable discount.
Fixed and variable discounts may be a percentage of the transaction or
receipt total or a fixed value.
Important: To discount a transaction, you must apply the discount before
assigning the transaction.
Variable discount
A variable discount is one that does not have a pre-programmed value.
The operator enters the discount value or percentage.
Fixed discount
The value or percentage is pre-programmed.
Security levels may be assigned to discounts. If you do not have an
adequate security level assigned, you will see a warning message and
the list of authorised operators will be displayed.
Cancelling a discount
If you apply a discount in error, you must void the discount to cancel it.
For instructions on using the void function, see page 76.
7
XM and XT Operator Instructions
7.5 Refunds
79
7.5 Refunds
If the refund function has been set up, you can refund the cost of goods
to the customer.
Refunds may be made as part of a sales transaction or as a separate
operation.
The scale shows the amount of cash refunded on the cash report and
updates the refund totals values and count.
If the customer has more than one identical item or pack, you can:
1. Enter the number of items.
2. Enter the value to be refunded for one item or pack.
The scale will calculate the total value to be refunded.
Where the refund is part of a sales transaction and the total receipt
value is negative, a refund slip will be printed after the sales receipt.
A security level may be assigned to this function. If your security level
is not high enough, you will see a warning message and the list of
authorised operators will be displayed.
Your scale must be in receipt mode and PoS must be enabled.
******** Refund Slip *********
xm-machine#227
29-06-10 10:05
Served by: Alan
Total
Transactions
7
£10.35
1
Customer...................................................
...................................................................
Figure 7.3 Example refund slip
Upon completion of a refund transaction, the scale automatically
returns to standard sale transaction mode.
7.5.1 Refund PLUs
Your scale may have refund PLUs set up to enable you to re-imburse a
customer for non-weighed items.
This enables refunds to be made on such items as bag re-use or bottle
refunds while maintaining totals integrity.
XM and XT Operator Instructions
7.6 Banking (cash drawer) operations
80
7.6 Banking (cash drawer) operations
If your scale is operating in PoS mode, there are ECR operations you
can select that affect the amount of cash in the drawer. These are:
O
No Sale
O
Float
O
Paid Out
O
Pick Up
Typically, you may find these buttons in the function menu area,
displayed to the right of the touchscreen, or as one or more of the
buttons in the touchscreen area.
User Functions
button
User Functions
screen
Figure 7.4 Example of user function button locations
A security level may be assigned to these transactions. If your security
level is not high enough, you will see a warning message and the list of
authorised operators will be displayed.
Touch the appropriate operator button and enter the PIN.
XM and XT Operator Instructions
7
7.6 Banking (cash drawer) operations
81
Important: When using any Float, Paid Out or Pick Up operation, you
must enter the amount added to or taken from the cash drawer so that the
scale cash report is updated.
No Sale
Allows you to open the cash drawer without entering a sale. A No Sale
slip is printed.
7
************** No Sale *************
Served by: Alan
29-06-10 10:05
xm-machine#16
*********** Report Complete ********
Figure 7.5 No Sale slip
Float
Allows you to add money to the cash drawer so that you can give
change.
1. Use the numeric keys to enter the amount you are adding to the
cash drawer. This float value is then displayed in the field at the
bottom left corner of the screen.
2. Touch the appropriate operator button.
3. A float slip is printed.
XM and XT Operator Instructions
7.6 Banking (cash drawer) operations
82
If the float amount is zero, you will see the message Entry Too Low
displayed briefly. The display will then revert to the float amount entry
screen.
Float value
************** Float *************
Served by: Alan
Value
29-06-10 10:05
7
£50.00
xm-machine#17
*********** Report Complete ********
Figure 7.6 Float value slip
Paid Out
Allows you to make miscellaneous payments using the cash from the
drawer.
Paid Out operations require a reason code to be entered before
proceeding.
1. Touch the Paid Out button. The Enter Reason Code screen is
displayed.
XM and XT Operator Instructions
7.6 Banking (cash drawer) operations
83
2. Use the touch screen keyboard to enter the appropriate reason
code and touch
.
3. Use the numeric keys to enter the amount to be paid out. The
amount paid out is then displayed in the field at the bottom left
corner of the screen.
7
Paid Out
amount
If there is sufficient money in the cash drawer, a paid out slip is
printed.
XM and XT Operator Instructions
7.6 Banking (cash drawer) operations
84
************** Paid Out *************
Served by: Alan
29-06-10 10:05
1234abc
Value
£10.00
Signature
......................................................................
xm-machine#22
*********** Report Complete ********
Figure 7.7 Paid Out slip
If the Paid Out amount is zero, you will see the message Entry Too
Low displayed briefly. The display will then revert to the paid out
amount entry screen.
If there are insufficient funds in the cash drawer, you will see the
message Drawer Cash Low, Continue?. If you choose to continue, a
paid out slip will be printed.
Pick Up
Allows you to take money from the cash drawer for security purposes
during trading.
1. Use the numeric keys to enter the amount you are taking from
the cash drawer. This pick up value is then displayed in the field
at the bottom left corner of the screen.
Pick Up
amount
XM and XT Operator Instructions
7
7.6 Banking (cash drawer) operations
85
If there is sufficient money in the cash drawer, a pick up slip is
printed.
************** Pick Up *************
Served by: Alan
Value
29-06-10 10:05
£100.00
xm-machine#227
*********** Report Complete ********
Figure 7.8 Pick Up slip
If the pick up amount is zero, you will see the message Entry Too Low
displayed briefly. The display will then revert to the float amount entry
screen.
If there are insufficient funds in the cash drawer, you will see the
message Drawer Cash Low, Continue?. If you choose to continue, a
pick up slip will be printed.
7
XM and XT Operator Instructions
7.7 Customer accounts
86
7.7 Customer accounts
Customers may charge the cost of purchases to an account as long as
the scale has been set up for this function in Service Mode and an
account key has been assigned to the appropriate keyboard.
Your scale will have been set up to allow you to charge goods or make
payments to accounts that have previously been programmed in the
scale.
7.7.1 Setting up an account
A customer account record includes:
O
Account reference ID
O
Account name
O
Credit status of the account holder
The credit status can be either the value of the credit allowed or a code
representing the credit value allowed.
The account ID and name are printed on the received-on-account slips
and on the account summary slip. The account ID is printed on the
receipt when goods are charged to the account.
7.7.2 Charging to account
Customers may pay all or part of the cost of purchases by charging the
cost to their account.
The scale prints the receipt followed by an account summary slip that is
signed by the customer and then placed in the cash drawer.
Account keys operate in a similar way to cash keys except that you will
always be asked for an account reference.
You can only use account payment in PoS mode.
7.7.3 Payments received on account
Customers must make payments to their account as a separate
transaction. Accounts payments and purchase transactions may not be
mixed on the same receipt.
With the exception of charging to account, customers may pay using any
one or a combination of payment methods.
A customer can over-tender and receive change. For example. if the
customer owes £20 on account and wishes to pay £5, he/she can tender
a £10 note and receive £5 change.
XM and XT Operator Instructions
7
7.7 Customer accounts
87
When the transaction is completed, the scale prints a receipt and a
Received On Account slip. You should:
O
Give the receipt to the customer
O
Place the Received On Account slip in the cash drawer.
Account Summary
29-06-10 10:05
Served by:
Account 10029
Alan
£50.00
John Smith
Customer Signature
xm-machine#017
7
Figure 7.9 Account summary slip
Received On Account
29-06-10 10:05
Served by:
Alan
Received On Account
Account 10029
John Smith
Total
£150.00
xm-machine#017
Figure 7.10Received On Account slip
XM and XT Operator Instructions
7.8 Stock Mode (Trade transactions)
88
7.8 Stock Mode (Trade transactions)
In stock mode, the scale is used solely for data entry and capture. Any
transactions performed in this mode do not update sales totals.
Transactions are stored in the audit buffer and can be collected by
suitable PC applications.
Trade transactions could include trade sales, delivery notes, orders,
stock control operations.
Important: Stock mode may not be used in the presence of the customer.
Stock mode transactions and sales transactions may not be mixed on
the same receipt.
7.8.1 Entry to stock mode
1. Touch
or the sales mode field on the home
screen.
Menu Bar
displayed
Sales mode
field
7
2. Touch the Stock button to enable stock mode.
Touch
3. If you require PoS functions, select POS Mode and
touch
to confirm your selection.
XM and XT Operator Instructions
7.8 Stock Mode (Trade transactions)
89
A security level may have been assigned to the function in order to
prevent unauthorised use. You will only have access to stock mode if
your operator role allows it.
Label mode
Stock mode can only be used if the ADD function has been selected.
Receipt mode
Refunds, returns and negative PLUs are not allowed in stock mode.
Trade accounts
Your scale may have accounts for trade customers, or for the areas of
the business against which to charge the goods when performing stock
functions. For example, if you are writing off stock, you might wish to
charge it against a specific department such as electrical goods,
toiletries or delicatessen.
7
XM and XT Operator Instructions
8
Miscellaneous Functions
This chapter describes some of the functions you may have available at
the scale. Your scale may not have been configured for all the options
available.
Ignore those sections that do not apply.
Contents
8.1, User functions
8.1.1, Idle time adverts and videos
8.1.2, Security levels
8.2, Web browser
8.3, Training videos and images
8.4, Operator PIN
XM and XT Operator Instructions
8.1 User functions
91
8.1 User functions
The functions available at your scale will depend on how your scale has
been configured. Some of the functions described in this book may not
have been set up on your scale.
8.1.1 Idle time adverts and videos
Your scale can be configured to show a series of adverts on the
customer display.The adverts can be text, image or video and are
displayed whenever no key press or weight change has been sensed
by the scale for five seconds.
A playlist can be defined from the media held in the scale that will cycle
back to the start when the end is reached.
8.1.2 Security levels
The security level (role) assigned to an operator determines access to
machine functions.
O
You will only have access to functions that are allowed for the
role assigned to you.
O
Only those operators with a role allowing access to a function
are listed for selection for that function.
8
XM and XT Operator Instructions
8.2 Web browser
92
8.2 Web browser
You may have a browser button set up under User Functions (Menu
Bar) or on the dedicated keyboard below the touchscreen area. This
button acts as a shortcut to a ‘home page’ (pre-specified URL).
1
2
3
4
5
6
7
Figure 8.1 Browser header bar
1. Back button
2. Forward button
3. Home
4. Refresh
5. Edit
6. Progress indicator
7. Exit
8
XM and XT Operator Instructions
8.3 Training videos and images
93
8.3 Training videos and images
Your scale includes three training videos:
1. Screen Clean
2. Head Clean
3. Cassette Change
Other videos and images may be available to assist you. These are
accessed from touch keys or buttons set up on the scale.
The keys may be assigned to the programmable (dedicated) key area
below the touchscreen or to a touchscreen menu as shown below.
The touch key or button can be configured to directly select a single
image or video or to direct you to a list of videos and images from which
you can select the one you wish to see.
Select User
Functions
8
Select Training
Videos
XM and XT Operator Instructions
8.4 Operator PIN
94
8.4 Operator PIN
You may have been assigned a PIN. Your PIN must be entered when
logging on or off. This only applies to scales operating in checkout
mode.
8
XM and XT Operator Instructions
8.5 Touchscreen calibration
95
8.5 Touchscreen calibration
Select this option to initiate the touchscreen calibration procedure.
Follow the on-screen instructions for calibrating the touchscreen,
touching the crosshair in each position that it appears.
Important: Touch the crosshair for about one second to give the software
time to register the position.
1. Ensure that the touchscreen is in the position in which it will be
used during normal operation.
Note: You can also
initiate touchscreen
calibration at machine
startup when you are
prompted to Press
screen now to
calibrate.
2. Select Setup Mode from the menu bar.
3. Select Manager Mode followed by Machine Setup.
4. Select Touchscreen Calibration.
5. Touch the crosshair
in the upper-left corner of the screen.
6. Touch
in the upper-right corner of the screen.
7. Touch
in the lower-right corner of the screen.
8. Touch
in the lower-left corner of the screen.
9. Touch
in the centre of the screen.
Your screen will return to the Machine Setup menu when
calibration is complete.
8
Quick calibrate
From the product selection screens, hold down the Menu Bar key
for 10 seconds. When the key is released the scale goes
into the touchscreen calibration utility.
XM and XT Operator Instructions
8.6 Shutting down the machine
96
8.6 Shutting down the machine
You must ALWAYS shut down XM and XT machines using the
following procedure:
1. For XM, press the Menu bar key on the keypad. For XT, click the
green arrow on the right side of the screen.
2. Click Shutdown in the menu.
3. When asked if you want to shut down the scale, click Yes.
4. Wait 20 seconds, then shut the machine off at the switch located
on the left side of the scale.
8
XM and XT Operator Instructions
Working with networked scales
9
This chapter describes how a scale network works.
Contents
9.1, Networked scales
9.1.1, Operating mode
9.1.2, Status bar
9.2, Rejoining the network
9.3, Conflicting transaction sets
9.4, Floating between machines
XM and XT Operator Instructions
9.1 Networked scales
98
9.1 Networked scales
Networked machines are connected using either wired or wireless
communications. This enables information to be passed between each
connected machine (and other devices if used).
One machine on the network is called the server and is responsible for
overseeing the network. The remaining machines are known as client
machines. Any machine may be programmed as the server.
All machines on the network use the same PLU and system data. You
can enter data at any machine and the other machines on the network
will receive the information provided they are switched on.
If the server goes offline when the client machines are in operation, the
remaining clients can continue to trade and float operators as
explained in 9.1.1, Operating mode on page 98.
9.1.1 Operating mode
When scales are networked, they are usually operated in Receipt
mode, although a store network can consist of a mixture of label and
receipt machines.
Operators may be logged on to more than one machine and ‘float’
between machines to serve customers anywhere in the store.
Receipt-printing machines will:
O
Totalise transactions
O
Print a counter receipt
O
Print a sales receipt where the vendor receives payment for the
goods.
Counter receipts are redeemed at a Point of Sale (PoS) machine or
checkout for payment.
Label machines will:
O
Print labels
O
Consolidate the transactions at the checkout of PoS machine.
Other PoS machines within the store will complete transactions and
generate sales receipts for any purchases at those machines.
XM and XT Operator Instructions
9
9.1 Networked scales
99
Floating operators
In vendor mode, you can have a number of ‘floating’ operators logged
on to the network at any time. You can serve customer and produce
receipts or labels at any machine.
9.1.2 Status bar
The status bar across the bottom of the screen changes colour to
indicate the following conditions.
9
Note: If the theme has
been changed, a colour
other than blue will
appear when the
network is OK.
XM and XT Operator Instructions
9.1 Networked scales
100
The scale cycles through these colours to reach its actual status. For
example, if a scale is offline, it will cycle to yellow, then orange, then
red over a period of a few seconds.
If a client or server goes offline, you will be notified through the status
bar colour and potentially also asked what you want to do with the
remaining network. Some typical scenarios follow:
9
XM and XT Operator Instructions
9.1 Networked scales
101
9
XM and XT Operator Instructions
9.2 Rejoining the network
102
9.2 Rejoining the network
If the offline machine was not removed from the network, it will just
rejoin automatically as soon as the connection is available. The status
bar turns from red to normal. On the rest of the network, the status bar
turns from yellow to normal.
If the offline machine was removed from the network and there is one
set of unique transactions across the entire network, it will just rejoin
automatically as soon as the connection is available. The status bar
turns from red to normal. On the rest of the network, the status bar
turns from yellow to normal.
If the machine was removed and there are two or more conflicting sets
of transactions across the network, the first time an operator tries to
assign a transaction or enquire on a sub-total, the following message
will appear momentarily and the most recent transactions will be used.
9
XM and XT Operator Instructions
9.3 Conflicting transaction sets
103
9.3 Conflicting transaction sets
Conflicting transaction sets can occur when a machine is offline and
then comes back online. The Synchronising Transactions message
will appear momentarily. Typically, the newest set is always kept.
There are two scenarios in which conflicting transaction sets can occur:
Scenario 1, for the same operator:
1. Transactions are added on Machine A and not totalised. This
machine then goes offline.
2. Transactions are then added on Machine B and not totalised.
3. Transactions on Machine A are then totalised (e.g. printed).
4. Machine A comes back online.
5. More transactions are attempted on Machine B.
6. The last operation was on Machine A, therefore, the transactions
on Machine B are older and not required. Transactions on
Machine B are deleted.
Scenario 2, for the same operator:
1. Machine A goes offline.
2. Transactions are added on Machine A and not totalised.
3. Transactions are added on Machine B and not totalised.
4. Machine A comes back online.
9
5. More transactions are added on Machine B.
6. The transaction list is older on Machine A and will be deleted.
XM and XT Operator Instructions
9.4 Floating between machines
104
9.4 Floating between machines
In the event that an operator has a subtotal open on one machine and
then tries to add a transaction or enquire on the subtotal on another,
the following message appears:
9
XM and XT Operator Instructions
10
Basic Programming
This chapter tells you how to set up some basic information for using
the scale.
The minimum product information required for you to use your scale is
PLU (Product Look Up) number and unit or item price. However, it is
useful to program a brief description for the display text and a label
format if you are using label mode. To use the scale in receipt mode,
you will also need to set up at least one operator.
Contents
10.1, Using Manager mode
10.1.1, Manager mode layout
10.2, Products
10.2.1, Editing a PLU
10.2.2, Creating a PLU
10.2.3, Tares
10.2.4, Tax rates
10.2.5, Discounts
10.3, Operators
10.3.1, Setting up a new operator
XM and XT Operator Instructions
10.1 Using Manager mode
106
10.1Using Manager mode
10.1.1 Manager mode layout
10
To enter manager mode
Press the menu bar key and then use the appropriate touch button to
select:
1. Setup Mode from the Menu bar
2. Manager Mode on the Setup Mode screen
3. The operator and enter the PIN
The default operator number is 1 and the default operator PIN is 4296.
For added security, give each operator a PIN that is different from the
one set up. Only operators with a manager role assigned to them will
be displayed.
XM and XT Operator Instructions
10.1 Using Manager mode
107
The functions and information that you may need to edit are found in
System Data. System data applies to all the scales in the network. You
can create and edit system data at a scale or use one of the
appropriate software applications.
Adding or changing data
The steps for setting up an operator are described in the Operators
section 10.3, Operators. To add or change data in any of the other
tables, follow the same procedure. The individual records may be
different but the principle is the same and the scale software will take
you through it.
10
XM and XT Operator Instructions
10.2 Products
108
10.2Products
10.2.1 Editing a PLU
1. Use the touch button to select Setup Mode from the Menu bar.
2. Select Manager Mode on the Setup Mode screen.
3. Choose the operator and enter the PIN for that operator.
Note: Only those
operators with a security
level equal to or greater
than the function security
are listed for selection
4. Select System Data.
5. Select Products from the System Data screen.
The product table is displayed.
6. Select the product you want to edit from the list displayed in the
produce table.
7. Touch
to confirm the selection.
Change department
Scroll
buttons
Font size
Note: You can search
for the PLU you want
using the scroll buttons
or by entering text or
numerical characters.
Scroll
buttons
Select text or numeric search
Figure 10.1Produce list
XM and XT Operator Instructions
10
10.2 Products
109
8. Use the scroll buttons to highlight the field you require, for
example, Price.
9. Touch
price.
and use the numeric keypad to enter the new
10
10.Touch
to confirm the entry.
11.If you do not want to edit the next field displayed, touch
. Touch
to save your changes.
XM and XT Operator Instructions
10.2 Products
110
10.2.2 Creating a PLU
1. Follow steps 1 to 4 as in Editing a PLU.
2. Enter the number for the new PLU and touch
3. Touch
.
to be able to enter the description. When you
have finished, touch
to confirm the entry.
Note: The PLU editor
automatically highlights
the next field in the PLU
editor when you confirm
your changes.
10
XM and XT Operator Instructions
10.2 Products
111
4. Use the numeric keys to enter the unit price.
5. If you do not want to edit the next field displayed, touch
.
6. Touch
10
to save your changes.
10.2.3 Tares
When goods are to be weighed in containers, you can set up tare
values (container weights) that are stored against a reference number.
Each tare is assigned to a dedicated touch button. Depending on how
your scale has been configured, the tare buttons can be accessed
from:
O
A dedicated touch button on the function menu bar
O
A dedicated key on the programmable key area below the
touchscreen.
10.2.4 Tax rates
If PLUs are configured with a tax rate, you can print the tax value and
individual tax rates on the receipt. You can program each PLU with one
or two tax references. There are 10 tax references available and each
one can be assigned a different tax rate.
XM and XT Operator Instructions
10.2 Products
112
Use tax reference 0 for products that are non-taxable.
Inclusive tax
O
The value of the transaction is displayed including the tax.
Exclusive tax
O
The value of the transaction is displayed, excluding the tax. The
tax is added to the receipt subtotal as a separate item when the
receipt is printed.
Printing the tax
Your scale has been configured for one of three tax printing options:
1. Printing the total tax value on receipts
Note: See Tax printing
on receipts on page 70.
2. Printing the individual tax rate values on the receipt
3. No tax printing
10.2.5 Discounts
For information on applying discounts, see section 7.4, Discounts on
page 78.
There are two types of discount rate:
O
Percentage
O
Value
For percentage discounts, you can enter a rate from 0% to 100%.
For value discounts, you can enter a value from 0 to a maximum equal
to the total transaction or receipt value.
Note: You must enter
the percentage rate as a
whole number.
If the value or percentage is set to 0, the discount is variable and the
operator enters the value or percentage in Sales Mode.
XM and XT Operator Instructions
10
10.3 Operators
113
10.3Operators
The information you need to set up an operator is listed here, followed
by the steps for setting up an operator.
Operator ID
The operator ID can have up to 12 numeric characters.
Operator name
The operator name is displayed on the operator button and printed on
the receipt.
You can enter up to 33 characters for the operator name. If the name is
too long for the space available, it will be truncated.
Operator PIN
This is the number the user must enter to gain access to restricted
scale functions. The PIN can have up to 12 numeric characters.
Operator role
The role can have up to 12 numeric characters and controls the
functions the operator can use. Access to functions not assigned to the
role is not allowed.
10.3.1 Setting up a new operator
1. Select operators from the choices displayed.
10
XM and XT Operator Instructions
10.3 Operators
2. Touch
114
to add a new operator.
3. Select the Operator ID field and edit the operator ID. Touch
to confirm the change.
10
4. Enter the operator name and touch
.
XM and XT Operator Instructions
10.3 Operators
115
5. Use the numeric keypad to enter a PIN for the operator.
Note: To set up an
operator with access to
Manager Mode functions
the PIN is 4296.
6. Assign the appropriate role to the operator.
10
7. By default, the operator is automatically enabled when created.
XM and XT Operator Instructions
10.3 Operators
8. Touch
116
to save your changes.
When you have finished creating or editing operators, touch
to return to the Manager Mode screen.
10
XM and XT Operator Instructions
11
Reporting Functions
This chapter describes the data reports available and the information
they contain. Please remember:
O
Totals are updated whenever a label or receipt has been printed
successfully.
O
You must be in Manager Mode to print a report.
O
You can assign a security level to any report.
Contents
11.1, Overview
11.1.1, Report printing
11.1.2, Missing fields
11.2, Totals reports
11.2.1, Report numbering
11.2.2, Report fields
11.2.3, Grand totals report
11.2.4, Operator Totals report
11.2.5, Operator Sales report
11.2.6, Items report
11.2.7, Machine report
11.2.8, Group report
11.2.9, Traceability report
11.2.10, Security report
11.3, Data reports
11.3.1, Verify labels
XM and XT Operator Instructions
11.1 Overview
118
11.1 Overview
Figure 11.1 Example screen showing list of available reports
11.1.1 Report printing
Select Print for a non-clearing report
The totals for those values are carried forward.
Select Print and Clear for a clearing report
The totals are cleared and the relevant clearing date in the security
report is updated.
Important: If the report printing fails for any reason or you abort the report
printing, the totals will be unchanged.
11.1.2 Missing fields
If there is no data for a particular field, that field will be blank on the
report or a value of zero will be printed.
O
The value of the product produced
O
The value of the product sold (ECR).
O
The value of the customer returns.
O
The value of stock write off
XM and XT Operator Instructions
11
11.2 Totals reports
119
11.2 Totals reports
You can print the following reports:
O
Operator Totals
O
Operator Sales
O
Tax Totals
O
Machine Totals
O
Grand Totals
O
Items Totals
11.2.1 Report numbering
Each totals report has its own sequential number for security purposes.
There are two separate number sequences – one each for Print
reports and Print and Clear reports. The number is incremented each
time you print a report.
11.2.2 Report fields
* indicates the reports that include this field
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
Trace
*
Group
*
*
Tax
*
*
Items
*
Operator Sales
*
Operator Totals
Value of all transactions in PoS
mode
Sales Quantity
Weight/items sold
Counter Amount
Value of all transactions in nonPoS mode
Counter Quantity
Weight/items labelled
Pre-pack Amount Value of all transactions in Prepack mode
Pre-pack Quantity Weight/items pre-packed
Transactions Count Total number of transactions
(Sales + Counter + Pre-pack)
Customers
Total number of receipts + Total
ADD labels
Override Amount
Value of override transactions
Override Count
Total number of overrides
Void Amount
Value of void transactions
Void Count
Total number of voids
Return Amount
Value of return transactions
Return Trans
Total number of returns
Machine
Sales Amount
Description
Grand
Field name
*
*
*
*
*
*
*
XM and XT Operator Instructions
11
Received on
Account
Drawer value
*
*
*
*
*
*
*
*
*
*
*
Trace
*
*
Group
*
*
*
*
*
*
*
*
*
*
*
*
Tax
*
*
*
*
*
*
*
*
*
*
*
*
Items
Weight/items returned
Value of refund transaction
Total number of refunds
Value of all discounts
Total number of discounts
Total number of No Sales
Amount of Pick Up
Total number of Pick Ups
Amount of Float
Amount paid out
Total number of Paid Outs
Value of local cash payments
Value of each payment type (not
local cash)
Value of payments received on
account
Total amount in drawer (sales +
floats) - (pick ups + paid outs)
Operator Sales
Return Quantity
Refund Amount
Refund Count
Discount Amount
Discount Count
No Sale Count
Pick Up Amount**
Pick Up Count
Float Amount
Paid Out Amount**
Paid Out Count
Local Cash Amount
Payment Amount
Operator Totals
Description
Grand
Field name
120
Machine
11.2 Totals reports
*
*
*
*
*
*
11.2.3 Grand totals report
A Grand total consolidates data from PLU, Operator, Department,
Machine, Group and Discount reports for each scale on the system and
prints a report of the total sales.
O
Sales Value
O
Counter Value
O
Pre-Pack Value
O
Transactions
O
Customers
O
Override Value
O
Override Count
O
Void Value
O
Void Count
O
Return Value
O
Return Count
O
Refund Value
XM and XT Operator Instructions
11
11.2 Totals reports
O
Refund Count
O
Discount Value
O
Discount Count
O
No Sale Count
121
11.2.4 Operator Totals report
The report includes all transactions assigned to the operator and prints:
O
Operator ID
O
Operator name
O
Total sales amount (PoS mode)
O
Total counter amount (non-PoS mode)
O
Transaction count
O
Number of customers
O
Void count and amount
O
Exceptional Data (returns, refunds, paid out, pick up, no sale,
float)
O
Drawer value
Select Operator Totals and the press
followed by
to print all the operators. If you want to print a report for an
individual operator, touch
number.
and enter the operator ID
11.2.5 Operator Sales report
This report includes all the sales for the operator and prints:
O
Operator ID
O
Operator name
O
Value of each type of payment used
O
Total sales amount
O
Date and time of current report and previous report
Select Operator Sales and the press
, followed by
to print all the operators. If you want to print a report for an
individual operator, touch
number.
and enter the operator ID
XM and XT Operator Instructions
11
11.2 Totals reports
122
11.2.6 Items report
The data included in this report is:
O
Department ID
O
PLU number
O
Group ID
O
Item description
O
Sales quantity at the normal price
O
Sales amount at the normal price
O
Counter amount
O
Counter quantity
O
Return transactions
O
Return amount
O
Total sales amount
O
Total counter amount
Select Items and press
, followed by
to print all
the PLUs. If you want to print a report for an individual PLU, touch
and enter the PLU ID number.
11.2.7 Machine report
The information in this report will depend upon the payment methods
set up for the scale. It will always include:
O
Total monies for the cash drawer
O
Total cash
and, for example, could include
O
Total credit
O
Total cheque
O
Customer refunds
Select the report and touch
.
11.2.8 Group report
The data included in this report is:
O
Sales value
O
Counter value
O
Pre-pack value
XM and XT Operator Instructions
11
11.2 Totals reports
O
Transaction count
O
Returns value
O
Returns count
123
11.2.9 Traceability report
Some fields will only be printed if the scheme has been configured to
use those fields.The data included in this report is:
O
Lot Number
O
GTIN
O
Sales quantity
O
Counter quantity
O
Pre-pack quantity
O
Traded quantity
O
Weight limit
O
Sales value
O
Transaction count
O
First Traded date
O
Last Traded date
O
Slaughter/Creation date
O
Expiry date
11
11.2.10Security report
Security reports are non-clearing reports and list:
O
The sequence numbers for each non-clearing reports
O
The sequence numbers for each clearing reports
O
The date and time of the last clearing report for each report
type.
Select the report and touch
.
XM and XT Operator Instructions
11.3 Data reports
124
11.3 Data reports
11.3.1 Verify labels
This function allows you to check the appearance of the labels set up
for each of the products.
Print single label
1. Touch
.
2. Select the product and touch
11
to print the label.
Print all labels
1. Touch
.
2. Select the product and touch
Touch
to print all the label.
at any time to stop the printing.
XM and XT Operator Instructions
12
Product traceability
The traceability function enables individual purchases to be traced
back to the original batch by printing trace details on labels for all
products associated with a particular batch.Traceability is primarily
used for beef products but can be used for other types of meat or for
non-meat products such as fish or cheese.
Traceability works by using Schemes and Carcass numbers or Lots.
The Scheme defines the types of information to be carried through the
supply chain from the place of birth of the animal to the consumer.
The Carcass or Lot number references a specific carcass. A carcass
may be split up as it progresses through the supply chain but this
number remains the same and is carried forward to each piece of the
carcass.
The carcass or lot number is usually supplied by the previous supplier
in the chain all the way back to the farm where the animal was born.
Contents
12.1, Traceability schemes
12.1.1, Scheme attributes
12.1.2, Lots
12.2, Traceability data input
12.2.1, Multiple barcodes
12.2.2, Automatic creation of records
12.3, Counter service operation
12.3.1, Selecting the PLU
12.4, Traceability passport
12.4.1, Printing a duplicate passport
XM and XT Operator Instructions
12.1 Traceability schemes
126
12.1Traceability schemes
The trace scheme defines the information to be collected about a
carcass or batch. It also controls the information an operator will be
asked to enter or the default values that will be used instead.
If a scheme has been set up for a product, the product must be
associated with that scheme.
12.1.1 Scheme attributes
The information defined in the scheme is stored as a set of attributes.
Typical attributes of a scheme are:
O
Lot number or carcass number
O
Slaughter house reference and country
O
Cutting/de-boning centre reference and country
O
Country of birth
O
Country of rearing
The scheme may have additional attributes controlling how the data is
processed.
12.1.2 Lots
A lot represents the carcass or part of the carcass (sometimes called a
batch).
The lot contains all the attributes from the scheme with their values.
Example: Lot xxxxxx
Slaughtered in: (France)
Cut in:(France)
Born in:United Kingdom
Reared in:France
Lot details are often encoded in barcodes to make data reading
error free and much quicker.
XM and XT Operator Instructions
12
12.2 Traceability data input
127
12.2Traceability data input
Scan the full traceability barcode or enter it from the sales keyboard
once and the data is stored against a Lot reference number.
Each time you select a product, you only need to scan or enter the
barcode number and the lot numbers associated with the product will
be displayed.
You will only be able to enter the barcode number manually if the
associated traceability scheme permits it.
CARCASS DETAILS
(422)616(423)056(7030)620213(7031)442312
12
If none of the existing lots match the scanned data, you can create a
new lot or edit one of the existing lots.
XM and XT Operator Instructions
12.2 Traceability data input
1. Touch
128
to go to the lot creation screen.
2. Scan the barcode to populate the fields or manually enter the
appropriate data for each attribute.
3. Touch
to save the new lot you have created.
Editing a lot
1. Touch
to go to the lot edit screen.
Note: Once a traceability
record has been created,
key fields cannot be
edited. When an existing
record is edited, key
fields are shown with a
locked
icon.
Manual entry of barcode number enabled
2. Edit the data you want to change.
3. Touch
when you have finished editing the data.
XM and XT Operator Instructions
12
12.2 Traceability data input
129
12.2.1 Multiple barcodes
The full traceability data may extend over more than one barcode. The
system will recognise this and allow you to scan several barcodes. You
will see the encoded information appear in the display as you scan
each barcode.
Encoded information displayed
12.2.2 Automatic creation of records
When a PLU with traceability enabled is selected, you may be
prompted for the lot number. The scheme will normally have been
configured to display the last used lot number for the PLU or for the
scheme. You can:
O
accept this number or
O
select an alternative lot number.
Normal operation is that a default lot will have been assigned to the
PLU. However, it is possible for a PLU to be used with more than one
lot and in this case, you can select an alternative lot number from the
list displayed, or create a new lot.
XM and XT Operator Instructions
12
12.2 Traceability data input
130
Last used Lot number
Alternative Lot number
If the system fails to recognise an existing lot number in the scanned
data, you will be prompted to create a new lot. The new lot is created
automatically by the system.
12
Lot prompt disabled
If lot prompt is disabled for the scheme, you will not be prompted for a
lot number and one of the default lot numbers described in Automatic
creation of records will be used.
XM and XT Operator Instructions
12.3 Counter service operation
131
12.3Counter service operation
You can print traceability details on labels for all products associated
with a Lot.
Important: In order to sell a product, the PLU must be associated with a
lot number.
In counter service, you can scan the barcoded information from a tray
label for the product, or you can type in the lot number at the keyboard
and the scale will print it on the label or receipt.
Tray labelling
Where the product is packed in the presence of the customer, it is not
necessary to print all the carcass/batch details on each label or receipt,
provided that the information is clearly displayed and obviously
intended for that product.
The system enables you to set up a panel touch button to print `tray
labels' for use in this mode of operation. You can use this touch button
to print a counter service tray label for each tray of product on sale.
12.3.1 Selecting the PLU
1. Place the goods on the scale.
2. Select the PLU.
3. Accept the lot displayed or select an alternative lot from the list.
4. Touch
12
.
5. Remove the goods from the scale.
XM and XT Operator Instructions
12.4 Traceability passport
132
12.4Traceability passport
A carcass may be delivered with a single barcoded label attached
(traceability passport) containing all the information to provide full
traceability for that animal.
When the carcass has been split up for retail sale, the barcoded
information is needed to create additional copies of the passport for
scanning at the counter service point.
12.4.1 Printing a duplicate passport
If your scale has a duplicate passport button you can:
Note: You must use a
suitable label format.
1. Touch the button.
2. Touch
.
3. Scan/enter or select the appropriate lot for the transaction to
print the required receipt or label.
4. Touch
to print the passport.
12
XM and XT Operator Instructions
13
Looking After Your Scale
This chapter tells you how to look after your scale to ensure that you
get the maximum life and quality of service from it.
Contents
13.1, Cleaning the scale
13.1.1, Cleaning the touchscreen
13.2, Cleaning the print head
13.2.1, Cassette printer
13.2.2, Receipt printer
13.3, Service interval
XM and XT Operator Instructions
13.1 Cleaning the scale
134
13.1Cleaning the scale
CAUTION: Harsh abrasives, solvents, scouring cleaners and alkaline
cleaning solutions, such as washing soda, should not be used, especially
on the display windows. Under no circumstances should you attempt to
wipe the inside of the scale.
The exterior may be wiped down with a clean cloth moistened with
water containing a small amount of washing up liquid.
13.1.1 Cleaning the touchscreen
Use a mild detergent sprayed onto a damp cloth. Fold the cloth several
times to avoid applying undue pressure to the screen. Do not spray the
detergent directly onto the screen. Do not use sharp objects such as
screwdrivers, knives, pens or fingernails which may damage the
screen.
13
XM and XT Operator Instructions
13.2 Cleaning the print head
135
13.2Cleaning the print head
WARNING:
To avoid the possibility of electric shock or damage to the scale,
always switch off the scale and isolate from the power supply
before performing any routine maintenance.
We recommend that the print head is cleaned daily in order to ensure
maximum life and to maintain the print quality.
Always follow the instructions on the cleaning kit.
13.2.1 Cassette printer
The print head should be cleaned using the specified head cleaning kit,
part number ABR20-001678, available from your Avery Berkel supplier.
1. Remove the cassette.
13
2. Insert the cleaning card
and close the print
head.
XM and XT Operator Instructions
13.2 Cleaning the print head
136
3. Pull the cleaning card
through.
4. Open the print head.
5. Replace the cassette.
13
XM and XT Operator Instructions
13.2 Cleaning the print head
137
13.2.2 Receipt printer
The print head should be cleaned using the specified head cleaning kit,
part number 76801-110, available from your Avery Berkel supplier.
1. Open the printer and remove the paper roll.
2. Insert the cleaning card and close the printer.
1
2
3. Pull the cleaning card through.
13
2
1
4. Open the printer and repeat steps 2 to 3.
5. Open the printer and replace the paper roll. Close the printer.
XM and XT Operator Instructions
13.3 Service interval
138
13.3Service interval
Your scales may have a suitable service interval set. If a service
interval has been set, a message will be displayed as you near the
service date. Once the scale has been serviced, the engineer will reset
the service interval.
Note: If the scale is left
switched on, the
message will be
displayed immediately
after midnight provided
that the scale is in sales
mode.
13
XM and XT Operator Instructions
Index
B
Barcode scanning 65
C
Customer accounts 86
D
Data Reports
verify labels 124
Discounts 112
E
External connections 16
F
FIX key 56
H
Home keyboard 22, 25
I
Installation 14
adjusting the screen angle 15
level compensation (ValuMax) 14
L
label operations
printing 41
M
Manager mode 106
O
Operators 113
P
PLU create & edit
139
create PLU 110
edit PLU 108
Prepack mode
machine setup 43
multiple labels 42
tares 55
Printer
cleaning 32
Printing 30
changing the roll 34, 35
label printing modes 41
printer options 31
printer type 32
R
Receipt transactions 66
cash drawer operations 80
counter receipt 69
customer accounts 86
charging to account 86
received on account 86
setting up accounts 86
customer purchases 66
discounts 78
duplicate 71
last receipt 71
one shot label 68
payment (ECR) keys 73
receipt consolidation 71
refunds 79
re-open a finalised receipt 73
re-open a receipt 71
re-printing a receipt 71
sales receipt 69
subtotal receipt 70
tax printing 70
voiding 76
voiding transactions 76
Reports 117
iems report 122
machine report 122
missing fields 118
operator sales 121
operator totals 121
printing 118
XM and XT Operator Instructions
Index
security 123
totals reports 119
Returning products 58
Returns 58
S
Safety 11
Safety and warning
cleaning the machine 11
safe Installation 11
scale maintenance 133
cleaning 134
cleaning the printhead 135
service interval 138
Scale operating mode
checkout mode 64
counter operation 63
hold receipt mode 64
PoS 64
Serving customers 40
Store departments 46
System data
discount editor 112
operator editor 107, 113
tare editor 111
tax editor 111
T
Tares 52, 111
preset tare keys 52
tare interlock 55
Tax rates 111
Touchscreen
touchscreen keys
best-seller 20, 24
Traceability 125
attributes 99, 126
counter service 131
data entry 127
lot 126
create 127
edit 128
lot prompt 130
multiple barcodes 129
140
passport 132
record creation 129
schemes 126
tray labelling 131
Trade transactions 88
U
User functions
adverts and videos 91
operator PIN 94
web browser 92
Using PLUs 41
add mode 57
discounting prices 50
price change 47, 48
promotions 50
re-wrap 60
selecting a PLU 41
tares 52
voucher promotions 51
weight override 47, 49
V
Verify labels 124
X
XM fixed function keys 21, 27
XM menu function bar 22
XM programmable keys 21
XM touchscreen
touchscreen keys 20
XM vendor display 19
XT customer display 24
XT fixed function keys 26, 27
XT Menu function bar 29
XT programmable keys 29
XT touchscreen
numerical data entry 28
touchscreen keys 24
XT Vendor display 24
XM and XT Operator Instructions
Foundry Lane, Smethwick,
West Midlands,
England B66 2LP
Tel: +44 (0)870 903 2000
Fax: +44 (0)870 904 2223
Email: info@averyberkel.com
Internet: www.averyberkel.com
ABR35-000520-AF
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