Channel Master | CM-3000HD | User guide | Channel Master CM-3000HD User guide

User Guide
CM-7400
Table of Contents
Movies on Demand (VUDU)..... 37
Getting Started........................... 3
Activating VUDU......................... 37
Exploring VUDU......................... 39
New on VUDU............................ 39
Browsing VUDU Catalog............ 40
Collections.................................. 42
My VUDU.................................... 42
Powering Up................................. 3
Using the Remote Control............ 4
Setup Wizard...............................6
Navigating the Main Menu.........17
Search........................................ 18
DVR............................................ 18
VUDU......................................... 19
Music.......................................... 20
Photos........................................ 20
Videos......................................... 21
Settings....................................... 22
Program Guide..........................23
Navigate..................................... 23
Skipping Hours/Days.................. 24
Find Other Times........................ 24
Watching TV............................. 25
Controlling Live TV..................... 25
View Last Channel...................... 26
View Program Information.......... 26
Search for Programs.................27
Search by Title............................ 27
Advanced Search....................... 28
Recording TV (DVR)..................29
COPYRIGHT
©2011 Channel Master. All rights reserved. This document contains proprietary information protected by copyright. No part of this publication
may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or
otherwise, without the prior written consent of Channel Master, 2260 W. Broadway Rd, Mesa, AZ 85202, U.S.A.
DISCLAIMER
IF THIS PRODUCT DIRECTS YOU TO COPY MATERIALS, YOU MUST HAVE PERMISSION FROM THE COPYRIGHT OWNER OF THE
MATERIALS TO AVOID VIOLATING THE LAW WHICH COULD RESULT IN DAMAGES OR OTHER REMEDIES.
TRADEMARKS
Channel Master, Channel Master TV and “The Most Advanced Subscription Free HDTV Solution” are trademarks of
Channel Master. All other trademarks are the property of their respective owners.
CHANGES
The material in this document is for information only and is subject to change without notice. While reasonable efforts have been made in the
preparation of this document to assure its accuracy, Channel Master assumes no liability resulting from the use of the information contained herein.
Channel Master reserves the right to make changes in the product design without reservation and without notification to its users.
P/N: CM-7400
Viewing Recorded Programs...... 29
Search and Find Shows............. 30
Record Episode or Series........... 31
Schedule Two Recordings.......... 33
Schedule Manual Recordings..... 33
Watch a Recorded Program....... 34
View Scheduled Recordings....... 34
Manage Conflicts........................ 35
Web Media Apps.......................50
Facebook.................................... 50
Flickr........................................... 51
Picasa......................................... 52
Twitter......................................... 53
Manage Personal Media...........55
Table of Contents
Welcome......................................2
Music.......................................... 55
Photos........................................ 55
Videos......................................... 57
Playlist........................................ 59
Copying / Deleting Media........... 61
Settings.....................................63
Device......................................... 63
Display........................................ 67
Parental Controls........................ 71
Restart & Reset Device.............. 72
Software Update......................... 74
Frequently Asked Questions.....76
Safety Instructions.....................79
Return Policy & Warranty..........80
1
Getting Started
Thank you for purchasing the most advanced subscription-free HDTV solution.
Powering Up
The Benefits you get from Channel Master TV:
● Free Live HDTV
◘ Watch HDTV using an indoor or outdoor antenna for over-the-air
HD broadcasts.
Before you turn on the device, ensure the device is connected properly using the
Quick Start Guide provided in the box.
1. Turn on your TV.
2. Power on the Channel Master TV device by either using the POWER button
located on the front of the device or using the POWER on your remote. ● Subscription Free HD-DVR
◘ No more monthly fees.
◘ Pause, Rewind and Record Live TV with built-in dual tuners.
The device will boot up and run through a series of steps automatically. During this
initial boot up, a startup screen displaying the Channel Master TV logo will appear.
◘ Record two programs simultaneously while watching another.
pre-recorded show.
● Movies On Demand
G e t t ing St a rt e d
Welcome t o C ha nne l M a s t e r T V
Welcome to Channel Master TV
◘ Choose from over 30,000 titles streamed directly to the device.
◘ The latest (hottest) movies available the same day as DVD releases.
◘ New titles added every week.
● Web Media Applications
◘ Instant access to your favorite web services like Facebook, Twitter, Picasa
and more.
● Personal Media Management
◘ Enjoy your personal music, photo and video collection on your TV.
● Highest Quality Video
◘ Supports video playback of up to 1080p (Full HD).
● Unified Experience
◘ One device, one remote, one user interface for all your entertainment needs.
2
If you do not see the initial “Channel Master TV” startup display, perform the
following troubleshooting steps:
●Make sure your device is plugged in and all the cables are connected properly as
described in the Quick Start Guide.
●Make sure your TV input is set to the correct video input. For example, if you have
connected your device with an HDMI cable, your TV should be set to the HDMI
input. Most TV remotes have an “Input” button or “Source” button to change
inputs.
3
The Channel Master TV device
comes with an IR Universal Remote
Control allowing you to control it. Additionally, it can be programmed
to control up to two (2) additional
devices such as a TV or a DVD
player. For additional information
on programming the remote, please
refer to the Channel Master TV
Quick Start Guide.
Button(s)
1 Power
Device.
2 Control
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7
17
8
9
16
10
15
11
12
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4
3
4
Red: This button will take you directly into the DVR Main Menu.
Green: This button will take you directly to the LIVE TV or within
VUDU bring up the system menu.
ShortcutS Yellow: This button is a shortcut for you to access your personal
media; choose from MUSIC, PHOTOS, or VIDEO.
Blue: This button will take you directly into VUDU Apps where you can
select VUDU Movies or other web media applications.
3
5
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Turn on and off for the TV or AUX component.
Turn power on or place your device into standby mode.
TV: Select to control TV (if programmed).
STB: Controls the Channel Master TV device.
AUX: Controls a DVD or audio device (if programmed).
Controls viewing options for LIVE TV / DVR / VUDU:
REPLAY: Go back approx. 7 seconds. REW: Rewinds video.
TRANSPORT FF: Fast forwards video quickly.
KEYS
SKIP: Skips ahead in 30 second increments.
(ACTIONS)
REC: Starts recording program.
PAUSE: Pauses video.
PLAY: Plays video or resumes a paused program.
STOP: Stops playback of video.
2
4
Description
5 MENU
Displays the Main Menu to select different experiences for your device.
6 info
Displays information about the current program for LIVE TV, DVR, or
VUDU. When selecting a program within the Program Guide this will
provide you with additional information on that particular program.
G e t t ing St a rt e d
Ge t t ing St a r t e d
Using the Remote Control
ARROW KEYS: Navigate up, down, left and right in the guide or menus.
7 navigation OK: Selects or performs the currently selected menu option.
Exits the current menu item or backs out to LIVE TV.
8 exit
9 guide
Displays the Channel Master TV Program Guide.
10 CH/PG
Changes channel up/down or scroll page up/down in the Program Guide.
11 last
Returns to a previously viewed channel.
12 numbers
Tunes to a specific channel, selects menu item, or numeric
input for other applications.
13 cc
Turns closed captioning on and off.
14 input
Changes the current A/V input of the selected device, if programmed
(i.e. TV or AUX). May be used when entering a period for certain
channels.
15 mute
Turns the volume of the selected device on and off.
16 VOL + /-
Increases or decreases the volume of the selected device.
17 back
Goes back one level in the menu.
18 options
Provides additional options in the displayed menu or highlighted item.
5
Setup Wizard
Setting up your Channel Master TV is quick and simple. Just follow the on-screen
instructions to get started. This initial setup process may take up to 30 minutes. b. Press OK to select.
3. Date and Time Mode:
a. Use ARROW KEYS. Select “Automatic” (recommended) for the device to
manage the time. The device will use your broadband connection, antenna, or
digital cable feed to get the most accurate time. Select “Manual” to modify the
date and time manually.
b. Use ARROW KEYS, select “CONTINUE" and press OK to proceed to the next
step.
Step 2 of 5: Selecting your Display Settings
This step will ensure you setup your Channel Master TV device to output properly to
your TV. Please select the output format and aspect ratio that matches your TV. .
The recommended default values for your TV should be displayed at initial setup. .
To make changes to the output format and aspect ratio, perform the following steps. Se t up W iz a rd
Se t up W iz a r d
When ready to begin, select “CONTINUE” and press OK to proceed with the Setup
Wizard.
Select “No” if you are located in a time zone that does not observe DST.
NOTE: The Setup Wizard process can be repeated in the future if you relocate the device or
change TV sources (i.e. antenna or digital cable (Clear QAM)). From the Main Menu
select “SETTINGS”, “Restart & Reset” and “Repeat Setup Wizard”.
Step 1 of 5: Setting up Date and Time
Choose the correct time zone for your location. This is an important step to ensure
your TV recordings are scheduled properly.
1. Output Format:
a. Press OK to view list of output format resolutions.
b. Select the desired format and then press OK.
2. Aspect Ratio:
a. Use the ARROW KEYS and then press OK to view list of display sizes.
b. Select the desired aspect ratio and then press OK.
1. Time Zone:
a. Press OK to view a list of time zones.
b. Use the ARROW KEYS then press OK to select your time zone.
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2. Daylight Saving Time (DST):
a. Use the ARROW KEYS. Select “Yes” if your time zone observes DST.
If you enter settings outside the range for your display, the screen may turn
blank or become unclear. At this point, do not select “CONTINUE”. Leave the
controls untouched for at least 15 seconds and setup wizard will return the
display settings to their previous values.
c. Use the ARROW KEYS. Select “CONTINUE” and then press OK to proceed to
the next step.
7
Step 3 of 5: Selecting your Network Connection
Wired Networks (Ethernet)
1. If your network connection type uses an Ethernet cable, choose “Wired”.
Wireless Network (Wi-Fi)
If you’re setting up a wireless connection, make sure you have the following
information handy:
● Wireless network name (also known as the SSID).
● Network password or pass phrase (if your network is secured).
● Security method (supported types are: WEP, WPA, and WPA2).
The Wired Network Summary screen will display the network summary for your
device. The device will automatically acquire your network information from your
router or modem.
2. Select “CONTINUE” and then press OK.
To setup the wired network manually, perform the following:
1. Use the ARROW KEYS to select “CHANGE” and press OK.
2. Select “Manual” and press OK.
Se t up W iz a rd
Se t up W iz a r d
If you plan to connect your Channel Master TV device to the Internet, this step will
help you select the right network connection. The choices are “Wired” (Ethernet) and
“Wireless” (Wi-Fi). Setting up a Network/Internet connection is required to use the
Premium Program Guide and broadband-based services such as VUDU and various
Web media applications on your device. 7. Use the ARROW KEYS to select “CONTINUE” and press OK to proceed to the
next step.
1. If your network connection type is wireless, choose “Wireless” and press OK. A
list of available wireless networks (SSID) will display.
2. Use the ARROW KEYS to scroll down and choose your wireless network.
3. Press OK.
4. Enter the network password (if required) using the ARROW KEYS and the onscreen keyboard. (Minimum of 8 characters is needed if the wireless network is
secured.)
3. Use the ARROW KEYS to select a category.
4. Use the NUMBER KEYS to enter new values.
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6. Select “SAVE”, and press OK to continue.
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Step 4 of 5: Selecting your TV Source and Program Guide
Channel Master TV has built-in TV tuners that support antenna (ATSC) and Digital
Cable TV (Clear QAM) connections. Only select "None" if you do not intend to use the device to watch or record HDTV
from an antenna or Clear QAM cable source. If you select "None", your device will
only have access to VUDU or personal media content.
5. Use the ARROW KEYS to select “CONTINUE”.
6. Press OK to proceed to the next step.
Antenna or Digital Cable TV (Clear QAM)
1. Select “Antenna” or “Digital Cable TV (Clear QAM)” and Press OK.
To setup the wireless network manually, perform the following:
Se t up W iz a rd
Se t up W iz a r d
Note: Digital Cable TV (Clear QAM) is basic unencrypted cable that may be
provided by your local cable company or other providers of video services within your
community.
or
1. Use the ARROW KEYS to select “OTHERS” and press OK.
2. Enter Wireless Network Name (SSID) using the ARROW KEYS and the onscreen keyboard and press OK.
3. Use the ARROW KEYS to select “CONTINUE” and then press OK.
4. Using the ARROW KEYS select the type of security used by the wireless network,
press OK then select “CONTINUE” and press OK.
5. Enter the network password using the ARROW KEYS and the on-screen
keyboard then select “CONTINUE” and press OK.
6. The device will try to connect to the wireless network.
7. If successful, you will see a Wireless Network Summary screen.
8. Select “CONTINUE” and press OK to proceed to the next step.
If your changes cause the network connection to drop, return to the previous
networking option. See the SETTINGS chapter (page 63) for more information on this
feature.
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2. Press OK to continue.
11
“Basic Program Guide”: This is included with your Channel Master TV device
and offers guide listing updates through your antenna or digital cable service. This guide option offers limited guide data and may vary depending on the local
broadcaster.
“Premium Program Guide”: This is an optional feature and is available at
an additional cost. This guide option provides enhanced program information
and lets you view guide listings as far out as 14 days in advance. A broadband
connection is required for this option. You must register your device and
purchase the guide option. Go to www.channelmastertv.com and select
Advanced Services.
For Basic Program Guide, please follow these steps:
a. Select “Basic Program Guide” and press OK.
b. Press OK again to continue.
As channels are being scanned, you will notice the signal strength for each
respective channel. This applies to Antenna (ATSC) only.
For Premium Program Guide, please follow these steps:
Se t up W iz a rd
Se t up W iz a r d
3. Select the Program Guide option that you would like for your TV experience and
press OK:
a. Select “Premium Program Guide” and press OK.
b. Press OK again to continue.
c. Choose country by using ARROW KEYS, then press OK.
d. Use the NUMBER KEYS to enter your zip code, then press OK.
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c. Once the channel scan is complete, review the information displayed, press
OK to proceed to Registration.
e. Select “CONTINUE” and press OK.
f. Next, you will see a list of channel providers in your area based on the zip code
entered. Select the correct provider and then press OK.
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Step 5 of 5: Registration
Se t up W iz a rd
Se t up W iz a r d
The final step is registration. We highly recommend registering your product. Registering your product will activate your device warranty, keep you informed of the
latest product information and software updates, and serves as a record of ownership
in case of product loss or theft.
g. Use ARROW KEYS to select “CONTINUE” and press OK.
h. Now the channel scan process will start scanning for channels in your area.
This may take a few minutes depending on the amount of channels available
based on your TV Source.
i. As channels are being scanned, you will notice the signal strength for each
respective channel. This applies to Antenna (ATSC) only. Note: You will need a Personal Computer (PC) to register your Channel Master TV device.
From your PC Web browser, go to www.channelmastertv.com/registration and follow
the on-screen instructions.
If you selected the Premium Program Guide option for your guide service, then you
will be asked to enter the Activation code after the Registration screen.
Program Guide Activation:
1. Register the device by visiting www.channelmastertv.com.
2. To purchase the Premium Program Guide service, go to Advanced Services.
3. Enter the activation code you received from Channel Master. The code is sent
to your email address. You may choose to “SKIP” this step if you have not yet
received an activation code or plan to purchase the Premium Program Guide in
the future.
j. Once the channel scan is complete, review the information displayed, press
OK to proceed to Registration.
4. Upon entering a valid activation code, select “CONTINUE” and press OK.
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5. You will receive confirmation that your guide is activated.
15
Navigating the Main Menu
Se t up W iz a r d
6. Press OK to proceed.
Note: You are given three (3) chances to enter the correct activation code. If you skip this
step, you may come back later and enter the activation code. Go to SETTINGS from
the main menu and select "Services". If you skip this process, then the device will
default to use the Basic Program Guide until you are able to enter the activation code.
SEARCH: Search for programs by title, by keyword, by genre or by people.
DVR: A list of all your recorded programs and scheduled recordings.
VUDU: On-Demand Movie Service. Browse the latest Hollywood movies and TV
shows using your remote control.
N a v i g a t i ng t he Ma in Menu
The Main Menu gives access to all of the features available on your Channel Master
TV device. To access the Main Menu press the MENU button on the Channel Master
TV remote control.
MUSIC: Enjoy listening to your personal music collections.
PHOTOS: Browse and play slideshows from your favorite photo albums.
VIDEOS: Access and play videos from your personal video libraries.
To complete setup, press OK to finish.
SETTINGS: Configure your Channel Master TV device, set parental controls, and
manage software updates.
Congratulations! Setup of your Channel Master TV device is now complete.
● To navigate the Main Menu, use the ARROW KEYS to choose a menu category.
Use the up arrow or press OK to view menu options within the chosen
category.
● Press the BACK button on the Channel Master TV remote control to return to the
previous menu screen. In a menu category, you can press the MENU button at
any time to return to the Main Menu screen. Press EXIT at any time to exit the
Main Menu.
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The Search icon in the Main Menu provides basic search of programs by title or
select advanced search to search by keyword, genre or people.
● DVR Recordings: Displays a list of previously recorded programs by program
title. Any current recordings will also show up in this list.
● DVR Schedule: Displays a list of programs previously scheduled for recording.
● Recording Options: This helps you setup default recording options that will be
used when recording new programs.
For more information on using the DVR feature, see the Recording TV section (page
29) of this user guide.
VUDU
VUDU is an on-demand movie service available on your Channel Master TV device.
Sign up for VUDU and bring the theatre-quality experience home.
● Search by Title: This is the default option for the Search icon. It works by
narrowing and highlighting programs based on title. Type enough characters and
you can locate any unique name available that is included in your programming
guide.
● Advanced Search: The Advanced Search option offers the ability to use
additional search criteria to narrow your search. You can search by using criteria
for keywords, genre, and people.
● Program Guide: The Program Guide will display a list of channels and programs
available to watch in your area based on your selected TV source. You can also
schedule programs to be recorded using the Program Guide.
For more detailed information on using the Channel Master TV Program Guide,
review the Program Guide Section (page 23) of this user guide.
DVR
The DVR icon provides a list of options for viewing, scheduling, and setting up your
DVR. If you subscribed to the Premium Program Guide, then you will be able to
schedule recordings 14 days in advance.
N a v i g a t i ng t he Ma in Menu
Naviga t ing t he Ma i n M e n u
SEARCH
● The World’s Largest HD Movie Catalog: With over 30,000 movies available ondemand, VUDU offers the world’s largest HD movie catalog.
● The Only 1080p On-Demand: VUDU is the only on-demand movie service that
delivers eye-popping 1080p quality video (same as Blu-ray) streams directly to
your HDTV.
NOTE: 1080p is delivered if the TV supports it.
● Dolby Digital Plus 5.1 Surround Sound: VUDU is the only on-demand movie
service that delivers immersive 5.1 surround sound, using Dolby’s state-of-the-art
Dolby Digital Plus technology.
● New Movies the Same Day as DVD: Watch the newest releases on VUDU.
● No Subscription: No monthly subscriptions required! Pay for only what
you watch.
● The Best of the Web – Right on Your TV: VUDU incorporates the best movie
sites on the Internet, including Rotten Tomatoes and Wikipedia, right into the
interface – So you can easily find just the right movie.
For information on how to use VUDU, see the Using VUDU section of this guide
(page 37).
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The Music icon allows you to store and play music directly on your Channel Master
TV device. You can sort your music by Albums, Artists, Genres, or create personal
Playlists. The convenient USB port allows you to import music to the device for
storing or playing in the future.
● All: Displays all photos stored on the Channel Master TV device including media
stored on any connected USB storage device.
● Dates: View photos according to the date they were taken.
● Folder: View photos in the folder structure you copied to the device.
● Slideshow: Watch a photo slideshow. You can create a multimedia experience
by adding music to any slideshow.
● USB: Use your USB storage device to view or copy your photos to the Channel
Master TV device.
VIDEOS
The Videos icon allows you to store, view, and play your personal video content. You
can view your videos by title or sort them by date and by folders. The convenient
USB connection allows you to import your personal videos. If you have downloaded personal video content or personal movies to a USB storage
device, you can play them directly via the USB connection. ● All: Displays all music stored on the Channel Master TV device, including media
stored on any connected USB storage device.
● Albums: Search for music by albums.
● Artists: Search for music by artists.
N a v i g a t i ng t he Ma in Menu
Naviga t ing t he Ma i n M e n u
MUSIC
● Genre: Search for music by genre.
● Playlists: Create a playlist and listen to a list of your favorite songs.
● USB: Use your USB storage device to play or copy songs to the device.
PHOTOS
The Photos icon allows you to store, view, and play slideshows of your favorite
photos. You can view your photos by thumbnail view, sort them by date taken,
folders, or play a slideshow. The convenient USB connection allows you to import
your personal photos. You can also have music playing in the background while
viewing a slideshow.
● All: Displays all videos stored on the Channel Master TV device including media
stored on any connected USB storage device.
● Dates: View videos by the date they were created.
● Folder: View videos in the folder structure that they were copied to the Channel
Master TV device.
● Playlists: Create a list of your favorite videos.
● USB: Use your USB storage device to view or copy your videos to the Channel
Master TV device.
For information on how to use the Music, Photos and Video icons, see Manage
Personal Media section (page 56) of this user guide.
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Configure your Channel Master TV device, set parental controls, reset your device,
and manage software updates. The Settings menu option allows you to completely
customize and control your media experience. Channel Master TV Program Guide
Channel Master TV Program Guide provides a guide listing for your TV programs..
It can be activated by pressing the GUIDE button on the remote control, allowing you
to watch what programs are currently playing now, what programs will air in the future
and provide program information for the highlighted programs. The guide data varies
depending on which Program Guide option you selected. If you selected the Basic
Program Guide, then you may see guide listing for a few hours to a few days at a
time. If you subscribe to the Premium Program Guide, then you will see guide listing
up to 14 days in advance.
Note: The Premium Program Guide is an optional Advanced Service feature which needs to
be activated by visiting www.channelmastertv.com and going to Advanced Services.
● Device: Configures settings for the Channel Master TV device including audio,
channels, display, network settings, and much more.
P r ogra m Guide
Naviga t ing t he Ma i n M e n u
SETTINGS
● Parental Controls: Helps control the viewable content on your device including
television programming, applications on the device, and channel blocking.
● Restart & Reset: Restart your device, reset VUDU, delete content, repeat the
Setup Wizard, or restore your device to the factory shipped settings.
Warning: Resetting your device to factory defaults will require setting up the Channel
Master TV device from the initial setup and repeating the Setup Wizard again.
● Software Update: Update your device to the latest software version from the
Internet or a USB storage device.
The Basic Program Guide information comes from using the antenna or digital cable
connection attached to your Channel Master TV device. Please ensure you have
properly connected the coaxial cable to your CABLE/ANT IN to receive the data. With the Basic Program Guide, program information may vary depending on local
broadcasters.
The Premium Program Guide information is available for an additional cost and
requires a broadband Internet connection to receive the guide data. When activated,
the guide data will populate for 14 days at a time, providing greater flexibility when
scheduling series recordings.
Navigate Channel Master TV Program Guide
● To view the Program Guide, press the GUIDE button on your remote control, or
from the Main Menu, select “SEARCH” then “Program Guide”.
● Use the ARROW KEYS to scroll through channels and program options.
◘ Use the CH/PG button to page up and down through the Program Guide.
● Press OK to select a program or to select highlighted program, recording, and
playback options.
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● Use the OPTIONS button to open the program, recording, or playback option
menus depending on whether the program is current, at a future time, or already
recorded.
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● Use the BACK button to return to the previous menu screen.
● In the Program Guide, select EXIT or GUIDE to exit.
Channel Master TV makes watching high-definition Digital Cable TV simple with the
ability to receive content from an antenna (ATSC) or digital cable (Clear QAM).
Skipping Hours/Days ● To navigate the Program Guide, press the GUIDE button on your remote control
and then press the LEFT/RIGHT ARROW KEYS to go back or forward in thirty
(30) minute segments.
W a t c hing TV
Progra m Gui d e
● The INFO button displays program information about the chosen program,
whether live or recorded.
Watching TV
● To navigate the Program Guide in six (6) hour increments, press the GUIDE
button on your remote control and then press the REW button to go back and the
FF button to advance forward.
● To navigate the Program Guide in twenty-four (24) hour increments, press the
GUIDE button on your remote control and then press the REPLAY button to go
back and press the SKIP button to advance forward.
Find Other Times
● To find other times when a selected program will air, press the OPTIONS button
on your remote while highlighting a program in the Program Guide and this will
bring up “Program Options”. Use the ARROW KEYS to select “Find Other
Times” and then press OK.
● Selecting “Find Other Times” takes you to an “Upcoming Programs” screen
displaying the current program’s future episodes scheduled for the next two.
weeks depending on your guide service. This list will display new episodes or
repeat programs.
● If you find another time the program is playing and you want to record it, select.
the future program and press OK. Program recording options will be available.
See the “Record Episode” or “Record Series” section for more information on
this feature.
Live TV can be accessed from any location in the menu by pressing the GREEN
shortcut button on your remote control at any time.
While watching TV, use CHANNEL +/- on your remote to change channels one at a
time.
Alternatively, you can bring up the Program Guide by pressing GUIDE on your
remote to view what is playing currently or programs on other channels.
Tuning directly to a specific channel number can be done by entering it using the
NUMBER KEYS on your remote. If you use the UP/DOWN ARROW KEYS while watching Live TV, you can see the
next or previous channels’ program information listed in an information bar across
the top of the screen. Press OK to switch to any channel or press the EXIT button to
remove the information bar and continue viewing the current program.
Controlling Live TV
Enjoy Live TV with the following buttons:
● Press PAUSE to alternate between pausing and resuming the program you
are watching.
● Press REW up to five times (for five different speeds) to rewind the program.
● Press FF up to five times (for five different speeds) to fast-forward the program up
to the point of Live TV.
● Press PLAY to stop fast-forwarding or rewinding or to resume from a pause.
● Press the GREEN shortcut button to access up to the point of live broadcast for
the last channel you watched.
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● Press REPLAY to view the previous 7 seconds of the program.
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● Press SKIP to skip 30 seconds forward in the program up to the moment of live
broadcast.
Search for Programs
● Press PAUSE and then FF or REW once to activate slow motion.
The Search icon in the Main Menu provides basic search of programs by title or
advanced search by keyword, genre or people.
W a t c hing T V
View Last Channel
● Press LAST to toggle between two channels. LAST switches back to the previous
channel you were watching. Pressing LAST again, switches back to the channel
(before LAST was pressed).
View Program information
● Press INFO during a live TV broadcast to bring up the program information on
the top of the screen. The title of the program, program duration, description of
the program, channel number and any TV ratings for what you are watching is
displayed. Pressing INFO within the Program Guide provides program details of
the program you are watching. Information may vary depending on the Program
Guide you have selected.
● In the Main Menu, select “SEARCH” and then press OK or press the UP ARROW
to view Search options.
If OK is pressed, the “Search by Title” screen is displayed with “Advanced
Search” as an option at the bottom of the screen.
Se a r c h f or Progra ms
● Press REC to record the entire contents of the temporary memory or buffer for the
program you are watching.
If using the UP ARROW, three options are available; “Search by Title”,
“Advanced Search”, and “Program Guide”.
Search by Title
“Search by Title” is the default option under the Search icon. It works by narrowing
and highlighting programs based on titles. Type enough characters and you can
locate any unique name available that is included in your Program Guide.
● Use the ARROW KEYS on your remote control and press OK to spell out the title.
● If a match is found, use the ARROW KEYS to select the program, and press OK.
26
If the program chosen is unavailable, the “Program Options” menu is displayed.
You will have the option to record the chosen episode, record a series, find other
times the program is showing, or cancel and return to the previous screen.
27
Advanced Search
Recording TV (DVR)
Channel Master TV allows you to record programs currently playing or scheduled to
air for up to 14 days in advance, depending on your Program Guide service. You can
also schedule recordings, set recording options, record a series of episodes, and play
back your recordings.
● In the Main Menu, select “SEARCH”.
● Press the UP ARROW to select “Advanced Search” and press OK.
● Use the ARROW KEYS on your remote control to choose your search criteria,
then press OK.
● Use the remote control ARROW KEYS and the on-screen keyboard to spell out
the keyword, genre, or a person’s name.
● If a match is found, use the ARROW KEYS to select the program and press OK.
If the program chosen is unavailable, the “Program Options” menu is displayed.
You will have the option to record the chosen episode, record a series, find other
times the program is showing, or cancel and return to the previous screen.
To navigate to the Digital Video Recorder (DVR), press the MENU button and
select “DVR”. The DVR menu has the following options:
Re c o rding TV (DVR)
Se a rc h f or Prog r a m s
The “Advanced Search” option offers the ability to use additional search criteria to
narrow your search. You can search by using keywords, genre, or people.
● DVR Recordings: Displays a list of previously recorded programs.
● Recording Options: This option sets up default recording options that are used
when recording new programs.
Viewing Recorded Programs
1. Press the MENU button and select “DVR”.
2. Use the ARROW KEYS to select “DVR Recordings” and press OK. The “DVR
Recordings” screen lists programs sorted by name.
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29
Record Episode or Record Series
The OPTIONS button offers recording functions available for any given screen. If you
are watching a Live TV program and press OPTIONS, a “Program Options” screen
appears which enables you to “Record Episode”, “Record Series”, “Find Other
Times” or “Manual Record”.
● You can choose between “Sort by Name” and “Sort by Date” by pressing the
red button on the remote.
Re c o rding TV (DVR)
Re c ording TV ( D V R)
To Record a show, use the REC or OPTIONS button while the show is playing. REC
starts recording immediately.
● Record Episode: Records only the current episode.
● Record Series: This option lets you record all available instances of the program
within the Channel Master TV Program Guide.
● If you don’t see a particular show, then press the GREEN button to “Show
Deleted Programs”. This will display what programs have been deleted based
on their priority settings. The programs will be deleted automatically based on the
recording options to create space for future recordings.
Note: Once a program is marked for deletion, it can no longer be played as the content
becomes unavailable. If the "Show Deleted Programs" option is enabled, the deleted
program will display with a small trash can next to the program name in the "Recorded
Programs" screen.
Search and Find Shows to Record
The Program Guide is the primary method of finding shows to record. Using the
SEARCH icon and selecting “Search by Title” and “Advanced Search” offer
additional ways to locate programs. Watching Live TV and scrolling through channels
is another way to record programs where the REC button can be pressed for
immediate recording. ● Find Other Times: Takes you to an “Upcoming Programs” screen displaying the
current program’s future episodes scheduled for the next 14 days (if you subscribe
to the Premium Program Guide service). This list displays new episodes and/or
repeat programs.
To record an episode, perform the following:
1. Press GUIDE on the remote to view the Channel Master TV Program Guide.
2. Use the ARROW KEYS to select a program and press OK.
3. The “Program Options” menu is displayed. Press OK to record the selected
episode.
4. The “Record Program” menu options is displayed.
● Save: Set the length of time to save the episode.
● Priority: Set the priority of the episode to record if multiple recordings are
scheduled at the same time.
● Bonus Options: Add bonus recording time before and/or after the scheduled
recording time.
● Do Not Record: Cancel the recording.
30
5. Use ARROW KEYS and the OK button on the remote to navigate the options.
31
6. Confirm the options are acceptable. Use the ARROW KEYS to select “Record
Program” and press OK.
4. If the episode or series is available in the future a list of the episodes is displayed
with the dates the episode are scheduled to play.
5. Use the ARROW KEYS to select the desired episode and press OK.
6. Follow the previous instructions for recording an episode or series.
Schedule two recordings simultaneously
The Channel Master TV device comes with dual TV tuners which provides a variety
of options for you to watch and record your favorite programs. You can schedule two
recordings simultaneously while watching another pre-recorded show, all at the same
time.
Record a Series:
1. Press GUIDE on the remote to view the Channel Master TV Program Guide.
2. Use the ARROW KEYS to select a program and press OK.
3. The “Program Options” menu is displayed. Use the ARROW KEYS to select
“Record Series” and press OK to record a series of episodes.
4. The “Record Series” menu options is displayed.
● Episode: Choose to either record new and recorded episodes, or new
episodes only.
To schedule two recordings, you need to press GUIDE to bring up the Program
Guide:
● While viewing the current channel, before switching away, set it to record by
one of the previously mentioned methods. (The REC button requiring no further
confirmation, or with the OPTIONS button requiring you to confirm recording
options).
● Press the GUIDE button and navigate to the second channel you wish to record.
● Once again, press the REC or OPTIONS button on the remote to begin recording
the second program. You can choose to view either program while recording.
● Save: Set the length of time to save the episode.
Your two tuners only allow you to have two different Live TV programs to view and
record. If you try to switch channels, you will be given a dialog box informing you to
stop one of the recordings with the option of which recording to stop.
● Priority: Set the priority of the episode to record if multiple recordings are
scheduled at the same time.
Your best option in this case is to choose to watch a previously recorded program, or
you will be required to stay on one of the channels currently being recorded.
● Bonus Options: Add bonus recording time before and/or after the scheduled
recording time.
● Do Not Record: Cancel the recording.
5. Use the ARROW KEYS and the OK button on the remote to navigate the options.
6. Confirm the options are acceptable. Use the ARROW KEYS to select “Record
Series” and press OK.
7. A series of red “R”s
should now be displayed above the episode to be
recorded. The “R”s
indicate a series of episodes matching the program title to
be recorded. Press GUIDE again or the EXIT button to exit the Program Guide.
Find future times the episode or series is playing:
32
3. The “Program Options” menu is displayed. Use the ARROW KEYS to select
“Find Other Times” and press OK.
1. Press GUIDE on the remote to view the Channel Master TV Program Guide.
Re c o rding TV (DVR)
Re c ording TV ( D V R)
7. A red “R” should appear above the episode to be recorded. Press GUIDE again
or the EXIT button to exit the Program Guide.
2. Use the ARROW KEYS to select a program and press OK.
Schedule a Manual Recording
When no guide data is present or when you are receiving limited guide data in
your Program Guide, you may elect to perform a manual recording by using the
following steps:
● Ensure the accuracy of your system clock.
●Know the exact start and end times of the show.
● Navigate to the desired program and press the OPTIONS button on your remote.
● Click “Manual Record” but DO NOT choose the “Record Program” option at
this time.
● Set the “Starting Time”, “Record Length”, “Channel”, “How Often”, and the
“Date”.
33
To manually record a show by pressing the REC button on your remote, do the
following:
● Set your Live TV tuner to the appropriate channel when the program is expected
to start.
The “DVR Schedule” screen lists only the future recordings scheduled for recording.
No current recordings are listed. In the Channel Master TV Program Guide the future
recordings of single episodes, or manual recording, appear with a red “R” next to
their listing. Any series recordings appear with a cascading “R))” , indicates the
recording as part of a series.
● Start the recording when the program begins by pressing REC.
Re c o rding TV (DVR)
Re c ording TV ( D V R)
● Confirm all options are configured correctly, and only then select “Record
Program”.
● Stop the recording when the program finishes by pressing STOP.
Watch a Recorded Program
To watch a recorded program:
● Press the DVR button on the remote control, or in the Main Menu, select DVR.
● Select “DVR Recordings”. Press OK to view the list of recorded programs.
● Use the ARROW KEYS to select a program and press OK. A list of program
options will display.
● Select “Play” and press OK.
● Use the TRANSPORT KEYS (See “Using the Remote Control” section on (page
4) on your Channel Master TV remote to control the program.
Note: Channel Master TV gives you the ability to play a program currently being recorded.
Your only limitation is you cannot skip or fast-forward past the point that is being
broadcast, as it has not yet been recorded.
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Manage Conflicts
Conflicts arise in one of two ways.
1. When you have two recordings in progress at any given time and try to view a
third channel. This can also result in prior scheduled recordings to be corrupted or
not recorded at all. These programs are highlighted in the “Recorded Programs”
screen by a yellow exclamation sign . When you have an existing (or
scheduled) recording in progress and begin another recording, you lose the ability
to switch channels. In such a case, you are notified that there are two recordings
currently in progress, and you can either stop one of the recordings or stay on the
channel currently being recorded. In this case, you can watch any of your prior
recorded programs as it does not require a tuner.
2. When you try to schedule a recording and already have two prior recordings
scheduled at that time. In this case, you are shown a conflict screen and given the
option to eliminate one of the recordings. If this happens with a series recording,
your selection applies to all future recordings as well.
View Scheduled Recordings
These issues can be avoided by checking the “DVR Schedule” screen from time to
time, so you are aware of any upcoming recordings.
Any recording of an episode or a series scheduled in the future, (i.e., a program not
being aired currently) will show up in the “DVR Schedule” screen. Located in the
Main Menu under the DVR icon. The “DVR Schedule” screen allows modifications of
settings for all scheduled recordings.
Default Recording Options
You can set or change default recording options which apply to all scheduled or
future recordings. In the Main Menu select "DVR" and then "Recording Options".
35
Movies on Demand (Using VUDU)
Activating VUDU
1. Ensure your Channel Master TV device is connected to the Internet.
2. Navigate to the VUDU icon on the Main Menu or press the BLUE shortcut button
on your Channel Master TV remote control to launch VUDU.
Recording Options:
● Episodes: Choose new episodes or repeated episodes.
● Priority: Set the priority when multiple programs are scheduled to record at
the same time.
● Keep: Store programs for a week, a month, forever, or until the device runs out
of space.
● Bonus Before: Recording time can begin up to 1 hour prior to the
scheduled event.
● Bonus After: Recording time can continue up to 3 hours after an event
has ended.
M o i ve s on De ma nd
Re c ording TV ( D V R)
VUDU is an on-demand movie service available on your Channel Master TV device.
3. VUDU Apps main menu is presented.
● Bonus Required: Choose if a Bonus time must be chosen when recording.
These recording options do not apply to Live TV recordings started via the REC
or OPTIONS buttons. They also do not apply to scheduled manual recordings.
The purpose of these options is to provide bonus recording time before and after
scheduled episode and series recordings.
Note: If the device is put in Standby mode while a show is being recorded, the recording will
continue uninterrupted. All scheduled recordings take place at the scheduled times
when the device is on Standby.
4. Select VUDU Movies and press OK.
5. The VUDU HD Movies screen is displayed.
6. The “Sign Up” button is highlighted. Press OK.
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Movie s on De m a n d
8. Using the on-screen keyboard, enter your email address, select DONE and press
OK. You will be prompted to confirm your email address.
Note: You must have access to this email address to activate VUDU.
10. If you have entered a valid email address, you will receive the congratulations
message. You are now ready to browse the movie collection from VUDU.
M o v i e s on De ma nd
7. Follow the on-screen instructions to activate a new account. Select “New
Account” if you are new to VUDU. If you already have a VUDU account from
another device, then you can use “Log In” to enter your user name and password.
11. Check in your email account for a message from VUDU with instructions on how
to complete the VUDU activation process.
Exploring VUDU
Whether you’re looking for a specific movie or don’t know what you want to watch,
the VUDU Main Menu page offers you the easiest way to navigate VUDU.
The movies on the home screen are selected by VUDU to be some of the most
interesting, most talked about, and biggest box office movies new to the VUDU
service.
You can also enjoy social networking and media apps directly from the VUDU Main
Menu page. Facebook, Picasa, Twitter, and many more come standard with your
VUDU application.
9. Select “Confirm” and press OK.
38
NEW on VUDU
Select “New on VUDU” from the main page to discover all of the latest movies new
on VUDU, Movie Trailers, and those that are coming soon.
39
Movie s on De m a n d
● Type: Sorts by Movies or TV shows.
● Top Rentals: A list of the most popular releases for rent on VUDU.
● Sort: Sort options.
● New Trailers: A list of all the latest theatrical movie trailers currently in theatres
today or coming soon.
● Coming Soon: Shows you which movies are coming soon to VUDU so you can
add them to your Wish List. For more information about Wish List, see the “My
VUDU” section (page 42).
◘ “Most Watched”: Sorts your list by the titles that were watched the most by
other VUDU customers the previous week.
◘ “Tomatometer”: Sorts movies based on Rotten Tomatoes' Tomato Meter score.
◘ “Release Date”: Sorts movies based on their theatrical release date.
M o v i e s on De ma nd
● Top Picks: A selection of the most popular new releases.
◘ “A through Z”: Sorts movies alphabetically.
● Genre: Filters from 16 different genres.
◘ Any (default setting)
Browsing VUDU Catalog
Select the “Browse” tab from the main page to explore VUDU’s extensive library
of movies and TV shows. You can explore the entire VUDU library or narrow your
selection by using the various filter options.
◘ Historical
◘ Action
◘ Horror
◘ Adventure
◘ Music/Musical
◘ Comedy
◘ Romance
◘ Crime
◘ Sci-Fi/Fantasy
◘ Documentary
◘ Suspense
◘ Drama
◘ War/Western
◘ Family
◘ Other
◘ Foreign ● Year: Sorts titles within the selected time period based on the year it was
released.
● Tomatometer: Sorts movies based on Rotten Tomatoes' Tomato Meter score.
● Quality: Sorts by the video quality.
● Option: Sorts by Rent or Own.
● MPAA Rating: Sorts based on the MPAA’s rating system.
● Studio: Select from eight (8) of the major Hollywood studios.
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41
Collections
Info & Settings
● Showcase
Manage your VUDU account and set Parental Controls to limit access to certain
content.
● TV Networks
● Most Watched: See which movies were popular on VUDU last week. Filter this
list to see just the movies you want. For more information on filtering, go to the
“Browse” section (page 40).
NOTE: VUDU Parental Controls are independent to what you may have set for Parental
Controls within Channel Master TV "SETTINGS" menu.
Network Speed Test
My VUDU
Find all of your VUDU movies and TV shows that you have rented or own.
M o v i e s on De ma nd
Movie s on De m a n d
● Recommended
In order to use the VUDU service, your Internet bandwidth will need to be least
1Mbps. The table below will help to determine the best bandwidth required for
the video quality you want to watch:
Video Resolution
Sound
Bandwidth Required
SD
480p
Stereo
1 - 2 Mbps
HD
720p
5.1 Surround Sound
2.25 - 4.5 Mbps
HDX
1080p
5.1 Surround Sound
4.5 - 9 Mbps
You can test your network speed by running the Network Speed Test.
My Movies: List of all the movies you purchased or rented that are still available for
viewing
My TV: List of all the TV episodes you have purchased or rented that are still
available for viewing
My Wish List: List of all the movies and TV shows you want to watch but have not
yet purchased or rented.
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designation, and TV shows rated TV-14 or lower will be displayed.
◘ PG: Movies rated PG-13 or lower and TV shows rated TV-PG or lower will be
displayed.
◘ G: Movies rated G and TV shows rated TV-G and TV V-Y7 will be displayed.
Parental Controls
By modifying Parental Controls, you can exclude titles with a certain MPAA rating
from appearing in your VUDU library.
NOTE: VUDU Parental Controls are independent to what you may have set for Parental
Controls within Channel Master TV "SETTINGS" menu.
● Setting or Changing Passcode: In order to modify parental controls, you must
select a four (4) digit passcode. Once a passcode has been established, you will
be required to enter the passcode in order to make any changes on the parental
controls screen. You may change the passcode anytime using the “Change
Passcode” option at the bottom of the screen.
Note: Once a passcode has been established, the only way to recover or reset the passcode
is by contacting VUDU Customer Care at 1-888-554-VUDU (8838).
Account Info
This screen displays your account balance and credit card info associated with your
VUDU account.
M o v i e s on De ma nd
Movie s on De m a n d
◘ PG-13: Movies rated PG-13 or lower and TV shows rated TV-14 or lower will
be displayed.
Setting Parental Controls
● Enabling / Disabling Parental Controls: Select the “lock” icon to turn “On” or
turn “Off” parental controls.
Overscan Settings
● Prompt to purchase movies: By modifying this setting, you can require the
passcode be entered to rent or purchase movies above a certain MPAA rating.
Additionally, you can require that the passcode be entered to purchase any title by
selecting “NR”.
This setting allows you to ensure you are using the optimal amount of your HDTV
screen for watching movies on VUDU. You will only need to use this if you experience
image cropping when watching movies on VUDU. Please follow on-screen
instructions on how to adjust the picture size.
● Prompt to play movies: By modifying this setting, you can require the passcode
be entered to play already rented or purchased movies above a certain rating
using the MPAA ratings. Additionally, you can require the passcode be entered to
play any title by selecting “NR”.
◘ NR: All movies available from VUDU will be shown.
44
◘ R: Movies rated R or lower and all TV shows will be displayed.
◘ FAM: Movies rated PG-13 or lower, “Unrated” movies with a “family friendly”
45
Perform the following to adjust the picture size:
2. The VUDU Apps main menu appears. Navigate to the left menu and select “INFO
& SETTINGS”.
3. Press OK to enter the “Overscan Settings”.
To get the maximum viewing area for your TV, move the arrows until the tips are
positioned at the edge of the screen.
4. To move the arrows, press OK to enter into the Left, Right, Bottom, or Top
direction.
5. Use the ARROW KEYS on the remote to pull the arrows closer or push them out
to the edge of the screen.
6. Once you have the arrows at the edge of the viewable screen, press OK again to
exit that direction.
7. Repeat steps 4, 5, and 6, if needed for the other directions.
8. Select “Back to Settings” or press the BACK button to return to the "Info &
Settings" menu.
9. Select “Back to Home” or press the BACK button to return to the VUDU Apps
menu.
● Rent / Own: Rent or purchase the movie.
◘ Overview: Description of the movie.
◘ Cast & Crew: Want to know who was in the movie? Want to see other movies
with a certain cast member? Cast & Crew allows you to see all the details and
then dive into anyone’s filmography by clicking on their name.
◘ Reviews: Read summaries from major reviewers courtesy of Rotten Tomatoes.
M o v i e s on De ma nd
Movie s on De m a n d
1. Navigate to the VUDU icon on the Main Menu or press the BLUE button on your
Channel Master TV remote control to launch VUDU.
◘ Similar: See what other movies/shows that are similar to the current selection.
System Info
◘ More Info: Additional details about the movie/show, such as the releasing
studio, the language and the available video and audio formats.
This screen provides basic information about your VUDU device and software. If you
experience any issues requiring customer support, you may be asked to provide the
Device ID or other information from this menu.
◘ Wikipedia: See what the world’s largest encyclopedia has to say about this
movie/show, the making of it, and everyone involved with it. Data provided live
from Wikipedia.
● Watch Trailer: Watch the official movie trailer.
● 2 Minute Preview: Preview the first two minutes of the movie.
● Add to Wishlist: Use your wish list to keep track of movies or shows you want to
watch.
● Rate / Share: Share your rating with the VUDU community.
The VUDU Community rating lets you know what other VUDU viewers think of the
movie/show and ranges from like (5 stars) to dislike (0 stars).
The Tomato Meter tells you whether reviewers thought the movie/show was fresh
(100%) or rotten (0%).
Watching Movies on VUDU
The Movie Details screen is where you start watching a movie on VUDU. Arrive here
by clicking on any movie poster or any movie placard. Below is a detailed description
of all the great things you can do on the Movie Details page.
46
VUDU Movie Player
Once you know what you want to watch, you’ll be enjoying your movie in the VUDU
Movie Player. Please read the directions for getting the most out of your movie
viewing experience. The movie player menu will disappear a few seconds into your
movie. Press OK to bring it back at anytime while watching a movie.
47
VUDU Player – Fast Forward / Rewind Navigation Screen
● Movie Poster and Title: Shows you what you are watching.
● Chapters: Click here to jump to a chapter within the movie, just like on a DVD.
● Video Quality Indicator: Displays the video quality (SD, HD, HDX) you are
watching and what level of service you have. Three bars indicate you are
receiving the highest quality streaming video available.
● Switch Qualities: The Internet can have rush hour too. If you experience
buffering, consider switching to a lower quality level so you can avoid
interruptions.
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Movie s on De m a n d
Use Fast Forward / Rewind to find a specific point in the scene.
● Progress Bar: How far into the movie are you? How much is left to go? The
progress bar shows you everything you need to know.
VUDU Player – Chapter Navigation Screen
Select the chapter and jump to it, just like on a DVD.
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49
Channel Master TV supports many types of Web-media directly from the VUDU
interface. Managing accounts can be done directly from the Channel Master TV
device, or from https://my.VUDU.com. To set up accounts in VUDU, launch the
application from the VUDU Apps screen.
Flickr
Flickr is a photo management and sharing application. The integrated Flickr
application in Channel Master TV enables you to save a User ID set up with or
without a password.
Facebook
Facebook is a social networking service and website. Using Facebook from Channel
Master TV requires starting the Facebook application inside the VUDU Apps screen.
● Press the blue button on the remote or from the Main Menu select “VUDU” and
press OK.
● Use the ARROW KEYS to select “Flickr” and press OK.
◘ If you choose to log in without a password, only your public photos are
available to view.
● Press the blue button on the remote or from the Main Menu select “VUDU” and
press OK.
W e b M e dia Applic a t ions
Web Me dia Appli c a t i o n s
Web Media Applications
◘ If you choose to use your password, you will come to a screen requiring a
numeric password.
● Use the ARROW KEYS to select “Facebook” and press OK.
● Use the onscreen keyboard to log in to your existing Facebook account.
● Using your PC browser, navigate to the following URL: www.VUDU.com/flickr. Follow the on-screen instructions for setting up your Flickr account using VUDU.
NOTE: If you do not have an existing Facebook account, you will need to setup a Facebook
account by going to www.facebook.com using your PC.
● Once you have entered your username or email address, you are logged into
Facebook and will remain logged in for the duration of the session.
50
● After completing all steps listed in the www.VUDU.com/flickr screen, a 9-digit
numeric password appears.
● Enter this password in your Channel Master TV Flickr password window. This will
set you up as a Flickr authorized user.
51
With this saved profile, you are able to access any non-public items you may have
uploaded to your Flickr profile.
Note: You are allowed two Flickr profiles, one with a password and one without. Your
previous profile is located on the right, and the new profile for VUDU is on the left.
Picasa
Picasa is a free software application for organizing and editing digital photos. The
Picasa Web Album manages user accounts based on a specified email address
where you can either enter a password or keep the account limited to your public
content. Entering a password enables access to non-public content. To remove a
user, select the user options in the next screen.
● Press the blue button on the remote or from the Main Menu select “VUDU” and
press OK.
● Use the ARROW KEYS to select “Picasa” and press OK.
Navigate, with your PC browser, to the following URL: http://picasa.
google.com
You can view public, featured photos without configuring a user ID. Just click on
Featured Photos in the Picasa menu, and browse the pictures made available by
other Picasa users.
W e b M e dia Applic a t ions
Web Me dia Appli c a t i o n s
◘ If you choose to use your password, you will come to a screen requiring a
numeric password.
Twitter
Twitter is an online social networking and micro blogging service using text-based
posts to share information amongst other Twitter users (also known as “Tweets”).
Using Twitter requires an existing Twitter account. If you do not have a Twitter
account, go to http://twitter.com to create an account before continuing.
● Press the blue button on the remote or from the Main Menu select “VUDU” and
press OK.
● Use the ARROW KEYS to select “Twitter” and press OK.
● Select, “Featured Photos” or “Search by Keyword” to view photos made public
by Picasa users.
Add User:
52
◘ If you choose to log in without a password, only your public photos are
available to view.
● Use the ARROW KEYS, OK button, and on-screen keyboard to enter your user
name or email address for your Twitter account.
53
● Select “Continue” and press OK.
● Select “Login” and press OK.
● Once you have entered your User ID and password, you are logged into Twitter
and will remain logged in for the duration of the session.
Once logged in, use the ARROW KEYS and OK button to navigate the Twitter
interface.
Manage Personal Media
Music
The Channel Master TV device allows you store and play music. You can sort
your music by albums, artists, genres, or create personal playlists. The convenient
USB port allows you to import music to the device to be played or stored for future
playback.
Playing Music
W e b M e dia Applic a t ions
Web Me dia Appli c a t i o n s
● Use the ARROW KEYS, OK button, and on-screen keyboard to enter your
password for your Twitter account.
● In the Main Menu, use the ARROW KEYS to select “MUSIC”. Press OK.
● Use the ARROW KEYS to select between the following options and press OK.
◘ All: Includes all music on the Channel Master TV device.
◘ Albums: Albums saved from a media storage device.
◘ Artists: Names of artist imported from a media storage device.
◘ Genres: Music according to genres imported from a media storage device.
◘ Playlists: Imported playlists from a media storage device.
◘ USB: Use your USB storage device to play or transfer songs to the device.
● Select “Play” and press OK to play selected song.
NOTE: The following audio file formats are supported (AAC, MP3, PCM, WAV, WMA, WMA
Pro, Dolby Digital).
Photos
Store, view, and play slideshows of your favorite photos. You can view your photos,
sort them by date taken, or play a slideshow. The convenient USB connection
allows you to import your personal photos. You can even play music while viewing a
slideshow.
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55
Mana ge Pe rsona l M e d i a
Viewing a Slideshow
● In the Main Menu, use the ARROW KEYS to select “PHOTOS”. Press OK.
● In the Main Menu, use the ARROW KEYS to select “PHOTOS”. Press OK.
● Use ARROW KEYS to select between the following directories and press OK.
● Use the ARROW KEYS to select “Slideshow” and press OK.
A slideshow of your photos will begin to play. You can also start a slideshow by
selecting a photo to view and pressing the OPTIONS button on your remote control,
then select “Play slideshow”. Press OK.
Play Music During A Slideshow
M a n a g e Pe rsona l Media
Viewing Photos
● From the Main Menu, select “MUSIC”, “Playlist”, and select a Playlist.
● Click on a song in the Playlist to get the selection box to play or modify the playlist.
● Choose “Play Playlist”. Your music begins playing.
● Immediately press the MENU button.
◘ All: Includes all photos on the Channel Master TV device.
● Select “PHOTOS”, then “Slideshow” or select the individual photos you would like
to display with your accompanying music.
◘ Dates: View photos sorted by date.
◘ Folder: Browse folders imported from a media storage device.
◘ Slideshow: Displays all photos on the device in a slideshow.
◘ USB: Use your USB storage device to view or transfer your photos.
NOTE: The following photo file formats are supported (BMP, GIF, JPEG, PNG, TIFF).
Videos
The Channel Master TV device allows you store and play your personal video
content. You can view all your videos, sort by date, by folders, and create video
playlists. The convenient USB port allows you to import videos to the device to be
played or stored for future playback.
● Select a photo from the chosen directory and press OK.
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57
Mana ge Pe rsona l M e d i a
◘ USB: Use your USB storage device to view or transfer your videos.
NOTE: The following video file formats are supported (MPEG 1,2,4, H.264, WM9, DivX, AVS,
MP4/MOV, MKV, VC1).
● Select a video from the chosen directory and press OK.
Playing Media from a Playlist
M a n a g e Pe rsona l Media
If you have downloaded videos to your USB storage device, you can play those from
your Channel Master TV device. Watching Videos
● In the Main Menu, use ARROW KEYS to select “VIDEOS”. Press OK.
● Use the ARROW KEYS to select between the following directories and press OK.
◘ All: Includes all videos on the Channel Master TV device.
◘ Dates: View videos sorted by date.
◘ Folder: Browse folders imported from a media storage device.
◘ Playlists: Imported playlists from a media storage device.
Create a Playlist
1. In the Main Menu, use the ARROW KEYS to select “MUSIC/VIDEOS”. Press OK.
2. Use the ARROW KEYS to select “Playlists” and press OK.
3. From the Playlists menu press the red button on the remote to create a playlist.
4. Use the ARROW KEYS, the OK button, and the on-screen keyboard to create a
name for your playlist.
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59
Clear a Playlist (Remove all media files)
2. Use the ARROW KEYS to select “Playlists” and press OK.
3. Use the ARROW KEYS to select from the list of displayed playlists. Press the
yellow button on the remote control to clear media files from the highlighted
playlist.
4. You are asked to confirm if you want to delete the files from the playlist. Select
“Yes” and press OK to remove all files. Select “No” to cancel and return to the
previous menu screen.
5. When satisfied with the name you created, navigate to “Done” and press OK.
6. Your new playlist will be listed. Press the BACK button to return to the Music
Menu.
Add Media to your Playlist
1. Use the ARROW KEYS to select a song (MUSIC) or video (VIDEOS) from one
of the menu options. For music choose between “All”, “Albums”, “Artists”,
“Genres”, or your USB storage device and press OK.
For videos choose between “All”, “Dates”, “Folder”, or your USB storage device.
2. Use the ARROW KEYS to select a media file and press the red button on the
remote to add the file to a playlist.
3. A list of available playlists will be displayed. Use the ARROW KEYS to select a
playlist and press OK to add the file.
4. Repeat steps 3 and 4 to add as many media files as you want.
5. Press the BACK button to return to Music/Video Menu.
Play Media from your Playlists
1. Use the ARROW KEYS to select a playlist and press OK.
2. Use the ARROW KEYS to select a media file from your playlist and press the
yellow button to remove the highlighted file.
3. You are asked to confirm if you want to delete the file. Select “Yes” and press OK
to delete. Select “No” to cancel and return to the previous menu screen.
Delete a Playlist
1. In the Main Menu, use the ARROW KEYS to select “MUSIC/VIDEOS”. Press OK.
2. Use the ARROW KEYS to select “Playlists” and press OK.
3. Select from the list of displayed playlists. Press the blue button on the remote to
delete the highlighted playlist.
4. You are asked to confirm if you want to delete the playlist. Select “Yes” and press
OK to delete. Select “No” to cancel and return to the previous menu screen.
Copying and Deleting Media to the Device
To load music on to your Channel Master TV device, you need a USB storage device.
1. Use the ARROW KEYS to select “Playlists” and press OK.
Copy Media to the Device
2. Use the ARROW KEYS to select a media file and press OK.
1. Plug your USB storage device into the USB connection located on the front of
your Channel Master TV device..
Rename a Playlist
2. In the Main Menu, use the ARROW KEYS to select either “MUSIC”, “PHOTOS”,
or “VIDEO”. Press OK.
1. In the Main Menu, use the ARROW KEYS to select “MUSIC/VIDEOS”. Press OK.
2. Use the ARROW KEYS to select “Playlists” and press OK.
3. Select from the list of displayed playlists. Press the green button on the remote
to rename the highlighted playlist.
4. Use the ARROW KEYS, the OK button, and the on-screen keyboard to change
the name of your playlist.
5. When satisfied with the name you created, navigate to “Done” and press OK.
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Remove Single Media Files
6. Press the BACK button to return to the Music Menu.
M a n a g e Pe rsona l Media
Mana ge Pe rsona l M e d i a
1. In the Main Menu, use the ARROW KEYS to select “MUSIC/VIDEOS”. Press OK.
3. Select “USB”. Press OK.
4. Your USB device will be highlighted. Press OK to choose your device.
5. You can browse the device to find specific songs, photos, or videos to copy or
copy all the directories on your storage device to the Channel Master TV device.
6. Use OK or the RIGHT arrow to browse the directories.
7. Select “Copy to My Media”. Press OK.
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Delete Media from the Device
1. From the Main Menu select “MUSIC/PHOTOS/VIDEO”, then “All”.
2. Highlight the individual item you wish to delete, and press the OPTIONS button.
3. Select “Delete” and press OK.
Repeat this step for individual content items.
Settings
The Settings menu option allows you to customize features for your Channel Master
TV device. This section will discuss how to change Channel Master TV device
settings, set parental controls, reset your device and manage software updates.
To view or change the device settings, from the Main Menu select “SETTINGS” and
press OK.
Se t t ings
Mana ge Pe rsona l M e d i a
Deleting music, photos, or videos requires using the OPTIONS button while located
in appropriate media section.
● Device: Configures settings for the Channel Master TV device including audio,
channels, display, network settings, and much more.
● Parental Controls: Helps control the viewable content on your device including
television programming, applications on the device, and by blocking channels.
● Restart & Reset: Restart your device, reset VUDU, delete content, repeat the
Setup Wizard, or restore your device to the factory shipped condition.
● Software Update: Update your device to the latest software version from the
Internet or a USB storage device.
Device
The Device configuration screen is available in the Main Menu under “SETTINGS”
then “Device”. The individual items within this screen and their utility is listed here for
your information.
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Audio
Channels
When setting up your channels you have two options; Scanning channels and
managing channels. This setting is useful if you are missing certain channels or have
changed your antenna position and need to re-scan your channels.
Se t t ings
Se t t ings
The Audio setting enables you to change your audio output for your Channel Master
TV device. Dolby Digital gives you the capability to enjoy programs with surround
sound. In order to enjoy full, 5.1-channel surround sound, you will require an external
Dolby Digital decoder (i.e. A/V Receiver). The Channel Master TV device uses a
HDMI port to output digital audio and video, or an optical port to output digital audio
only. The HDMI or optical connections can provide two audio data types: Dolby
Digital and Linear PCM (only Dolby Digital audio through these connections can then
be decoded to provide full, 5.1-channel surround sound).
c. Use the ARROW KEYS to select the desired audio and press OK and select
your choice by placing a check mark.
Select one of the following, depending on your Audio mode:
Scan Channels
1. From the Main Menu select “SETTINGS”, “Device”, “Channels”, and press OK.
2. Press OK to select “Scan Channels”.
3. Settings for your Program Guide will be displayed. To change the settings select
“CHANGE” and press OK.
4. Select your television source. Channel Master TV has built-in TV tuners that
support antenna (ATSC) and Digital Cable TV (Clear QAM) connection. Note: Digital Cable TV (Clear QAM) is basic unencrypted cable.
● Dolby Digital: Select this option if the stereo system or audio amplifier can
decode only Dolby Digital and will not process Linear PCM signals. See your
stereo equipment’s owner’s manual for more details on the amplifier or decoder.
● PCM: Select this option only if the stereo system or audio amplifier cannot decode
Dolby Digital signals.
a. From the Main Menu select “SETTINGS”, “Device”, “Audio”, and press OK.
b. Press OK to select “Digital Audio Output”. Two digital outputs are available.
◘ Dolby Digital (Default): Delivers 5.1 digital audio.
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◘ PCM: Delivers a digital audio sound similar to a two channel analog signal.
Manage Channels
1. From the Main Menu select “SETTINGS”, “Channels”, and press OK.
2. Press OK to select “Manage Channels”.
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3. You can:
Select “No” if you are located in a time zone that does not observe DST.
● Disable a channel by clicking on the checkmark next to the channel name.
b. Press OK to select.
● Clear all the channels you have configured.
4. Date and Time Mode:
● Cancel, not make any changes. The channel will continue to be displayed in your
Channel Master TV Program Guide.
a. Select “Automatic” (Recommended) for the device to manage the time. The
device will use your broadband connection, antenna, or cable feed to get the
most accurate time.
Copyright
Select “Manual” to modify the date and time manually.
The Copyright option lets you view company information about Channel Master and
the VUDU copyright information.
b. Use ARROW KEYS to select “CONTINUE" and then press OK.
1. From the Main Menu select “SETTINGS”, “Device”, “Copyright”, and press OK
2. Use the ARROW KEYS to choose between Channel Master’s information and
copyright information about VUDU. Press OK.
Date & Time
Note: Modifying the device time to an inaccurate value will not affect the Channel Master
TV Program Guide. This setting is used primarily for recordings and to indicate your
position on the Channel Master TV Program Guide.
Se t t ings
Se t t ings
● Edit channel info by changing a channel number or the name assignment figured.
Display
Configure your display for video output, closed captioning, and the RF output
channel.
Video Output
Configure your display’s output format resolution and aspect ratio dimension for
your TV. The recommended default values for your TV should be displayed at initial
setup. To make changes to the format (Output Format) and display size (Aspect
Ratio) perform the following steps.
1. From the Main Menu select “SETTINGS”, “Device”, “Display”, and press OK.
● Output Format:
a. Press OK to view list of output format resolutions.
● Time Zone: Choose the correct time zone for your location. ● Daylight Savings Time: Choose "Yes" if your time zone uses daylight savings
time (DST) and select "No" if you live in a time zone that does not observe
daylight savings time (DST).
● Date and Time Mode: Automatic (Default) updates the date time each time the
device is powered on. Manual allows you to set the date and time yourself.
1. From the Main Menu select “SETTINGS”, “Date and Time”, and press OK
Choose the correct time zone for your location. This is an important step to ensure
your TV recordings are scheduled properly.
b. Use ARROW KEYS then press OK to select the desired resolution.
● Aspect Ratio:
c. Choose from a list of display sizes then press OK.
d. Select SAVE and press OK.
Note: If you enter settings outside the range for your display, the screen may turn blank or
become unclear. Leave the controls untouched for about 15 seconds. The previous
display settings will return to their previous values.
2. Time Zone:
a. Press OK to view a list of time zones.
b. Use the ARROW KEYS then press OK to select your time zone.
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3. Daylight Saving Time (DST):
a. Select “Yes” if your time zone observes DST.
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Se t t ings
Network
1. The default value for closed captioning is “No”. To enable closed captioning select
“Yes” and choose the channel option that will use the closed caption.
Configure Network:
2. Select SAVE and press OK.
RF Output Channel
Choose how the Channel Master TV device will connect to the Internet. The
choices are Wired (Ethernet) and Wireless. The device defaults to a wired network
connection. Setting up a Network/Internet Connection is required to use the Channel
Master TV Program Guide and broadband - based services such as VUDU and
various Web Media Applications on your Channel Master TV device.
Se t t ings
Closed Captioning
When connecting a coaxial connection to your TV for video output the RF output
channel on your Channel Master TV device will need to be set to either channel 3 or
4 depending on channel outputting to your TV.
Hardware
Clock Display allows you to set how your front clock display works. 1. From the Main Menu select “SETTINGS”, “Device”, “Hardware”, and press OK.
1. From the Main Menu select “SETTINGS”, “Device”, “Network”, and press OK.
2. Select “Connect to a network” and press OK.
Wired Networks (Ethernet)
If your network connection type uses an Ethernet cable, choose “Wired”.
Press OK.
There are two options:
● Clock Display: Turn the device clock off, dim the display, display normal, or
bright display.
● Display Format: Choose between 24 hour or 12 hour formats.
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2. Select SAVE and press OK.
The “Wired Network Summary” screen will display with the network summary
for your device. The default setting will acquire network values for Internet usage
automatically. To setup a Wired Network:
1. Use the ARROW KEYS to select “CHANGE” and press OK.
2. Select “Manual” and press OK.
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3. Use the ARROW KEYS to select a category.
4. Use the NUMBER KEYS to enter new values.
5. When satisfied, select “SAVE” and press OK.
6. If a connection is established you will be prompted to press OK to continue.
7. Press OK to finish.
1. If the network connection type is Wireless, choose “Wireless” and press OK. A
list of available wireless networks will be displayed.
2. Use the ARROW KEYS and choose a preferred network. Press OK.
3. Enter the required password information using the remote control NAVIGATION
KEYS and the on-screen keyboard (minimum 8 characters).
1. From the Main Menu select “SETTINGS”, “Device” and “Services”.
2. “Premium Program Guide” will be highlighted. Press OK.
4. Use the ARROW KEYS to select “CONTINUE”, and press OK.
3. Press OK again to upgrade.
5. Press OK to continue.
4. Enter the activation code you received in email from Channel Master.
If your changes cause the network connection to be dropped, return to the previous,
working option.
5. Press OK to continue. Follow the on-screen instructions to finish the upgrade.
Se t t ings
Se t t ings
To setup a Wireless Network:
System Information
View Network Settings
This screen provides a summary of all your network setting values. It also lists the
wired and wireless Media Access Control (MAC) addresses.
You can view all your Channel Master TV device system information. From the Main
Menu, select “SETTINGS”, “Device”, then “System Information”.
To view the current network settings for your Channel Master TV device at anytime,
select SETTINGS from the Main Menu, choose "Network", then "View Network
Settings".
Parental Controls
Registration
You must setup a personal identification number (PIN) The PIN defaults to 0000 the
first time you access it.
To register your Channel Master TV device, use your PC Web browser and go to
www.channelmastertv.com/registration. Follow the on-screen instructions to register
your device and purchase Advanced Services that enhance your Channel Master TV
device.
The Channel Master TV device manages parental controls for all applications and
programming options from one unified location. The Parental Controls screen is
located under “SETTINGS” in the Main Menu.
Services
You can change your programming service from basic to premium. If you want to
upgrade your guide service, please visit www.channelmastertv.com to purchase the
advanced service. You will receive an activation code sent to your email address that
you will need when upgrading your Program Guide service.
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The following options are available:
● Current Status: Turns the parental control features off, temporarily off, and on.
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● Television Permission Level: Sets the level available for viewing. Any program
above the level chosen will require the parental control PIN.
◘ Child: Programming appropriate for children 7 and under.
◘ Youth: Programming appropriate for children up to 13 years of age.
◘ Young Adult: Programming appropriate for children up to 17 years of age.
- USA TV Ratings: Choose the types of programs you want to block.
- USA Movie Ratings: Choose what maximum movie rating to allow for
viewing.
Reset VUDU
- Canadian English Ratings: Television rating to allow for English Canadian
programs.
1. To reset your VUDU account, from the Main Menu select “SETTINGS”, then select
“Restart and Reset”.
- Canadian French Ratings: Television ratings to allow for French Canadian
programs.
2. Select “Reset VUDU”.
- Unrated Programs: Block or allow unrated programming.
Be sure to SAVE before exiting Parental Controls to ensure your changes are
accepted.
● Application Settings: You can select applications requiring a PIN in order to
launch. The current applications on the Channel Master TV device are VUDU,
music, photos, and videos.
● Block Channels: Block individual channels available in the Channel Master
TV Program Guide. These channels will require the parental PIN in order to be
viewed.
● Reset Parental Controls: The RESET button will clear all Parental Control
settings including your PIN code. The settings will be restored to the factory
defaults. The current PIN will be required.
Restart & Reset Device
1. To restart the device, in the Main Menu select “SETTINGS” then select "Restart &
Reset".
2. Select “RESTART” to restart your device. The “Restart” screen asks for a
confirmation. Press OK to continue or press the BACK button to return to the
previous menu. Restarting your device will stop any in-progress recordings and
downloads.
Se t t ings
Se t t ings
◘ Custom: Customize the parental ratings as follows:
3. If you proceed your VUDU account will be reset permanently. Press OK to
continue.
Delete Content
This option will permanently delete all DVR recordings or media files saved on the
hard drive.
1. From the Main Menu select “SETTINGS”, “Restart & Reset”, then select “Delete
Content”.
2. Select between “DVR recording” or all “Media files saved on this hard drive”.
Note: If you continue, depending on your choice, all DVR recordings and/or media files will
be permanently deleted.
3. After making your choice, use the ARROW KEYS to select “Continue” and press
OK.
● If you want to delete individual DVR recordings, go to the Main Menu, select
“DVR”, “DVR Recordings”, select a recording from the list, and select “Delete
Program”
● If you want to delete individual media files, in the Main Menu choose between
“MUSIC”, “PHOTOS”, and “VIDEOS”. Select a file from the available folders then
press the yellow button on the remote or OK to select the file. ◘ Depending on the media file chosen, select “Delete Song”, “Delete Photo”, or
“Delete Video”.
Repeat Setup Wizard
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You only need to repeat Setup Wizard if you have moved or if your video source
has changed. This will stop any in-progress recordings, scheduled recordings, and
downloads. From the Main Menu select “SETTINGS”, “Restart & Reset”, and
“Repeat Setup Wizard”.
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Reset to Factory Default
Software Update using an USB flash drive
Warning: Resetting to factory default will erase all recordings, media content, user settings,
and channel lineups. It will also deactivate any services, such as VUDU, from the
device.
1. From the Main Menu select “SETTINGS”, “Restart & Reset”, and “Reset to
Factory Default”.
2. Press OK to continue.
From your PC web browser, download the upgrade software and save it to an USB
flash drive.
3. You will be warned a final time that everything on your Channel Master device
hard drive will be deleted. Select “No” to exit, otherwise select “Yes” to continue.
1. On the Channel Master TV device, select “Update From USB”.
Software Update
3. When the USB flash drive is recognized, the device will guide you through the
steps to upgrade the software.
Software Update using the Internet
The easiest way to update your software is by using the Internet. A broadband
connection is required. From the “SETTINGS” menu, select “Software Update”,
then select “Update From Internet”. The Channel Master TV device will look for
available updates. If an update is found, you will be prompted to accept the upgrade
and begin the downloading process. Once the download is complete, the device will
install the update and then the device will restart automatically.
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Se t t ings
Se t t ings
If your device is unable to be connected to a broadband connection, then you can
use a USB flash drive to update your device if an upgrade is available. Visit www.
channelmastertv.com/softwareupdate to check if an update is available to download.
Follow on-screen instructions to download the upgrade.
2. Remain on this screen and insert the USB flash drive into an available USB port
on your Channel Master TV device.
4. The device will automatically restart once the upgrade is done.
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VUDU focuses on HD, so you can get the most out of your new 1080p HDTV:
● Over 3,000 HD movies available on-demand – the largest library in the world.
How can I play my own videos while my music playlist plays in the
background?
The Video takes precedence, so this function is not allowed. Video content comes
with its own audio tracks, so if you attempt to play a video right after you start a Music
playlist, the music will stop the moment the video begins.
You can play your music with photos because there is no internal audio
accompanying a photo slideshow.
VUDU
● HDX – The only streaming 1080p video available directly to your HDTV.
● Dolby Digital 5.1, state-of-the-art surround sound technology.
What does VUDU offer?
VUDU offers a web-like experience in your living room.
● Through our “Explore Catalog” option, VUDU allows you to browse genres and
filter for key characteristics like critics ratings, MPAA rating and release date.
● VUDU lets you browse similar films and actor/actress filmographies for each
movie.
How do I remove a user ID set up in VUDU, so my kids cannot get
access to movies or TV shows?
● VUDU incorporates some of the best movie content on the web directly into the
interface.
The desired result to keep children from being able to order or view inappropriate
content can be accomplished by setting up VUDU Parental Controls. You can make
all purchases require the passcode you set up, or set that up only for content rated
higher than “G”.
VUDU movie playback offers everything you are used to on a DVD.
You can also set the passcode to be required for viewing all content rated higher than
PG-13 (for US-based devices). This is described in the Parental Controls section of
the VUDU chapter.
The other way to do this is by resetting the device. The Reset option is located in the
Main Menu under “SETTINGS”, ”Restart & Reset”, and “Reset”.
What is the VUDU Movie Service?
In short, VUDU is one of the world’s largest video stores right in your living room.
The VUDU Movie Service is a leading provider of on-demand HD video available
directly on your Channel Master TV device. VUDU gives you access to over 30,000
movies and TV shows on-demand, including the world’s largest catalog of HD movies
on-demand. VUDU features movies in three resolutions, 480p SD, 720p HD and
1080p HDX. VUDU’s HDX format is the only on-demand format with true 1080p HD
video – the same video quality as Blu-ray, and features 5.1 surround sound where
available.
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Why is VUDU different?
● Fast forward and rewind to the exact spot in a movie.
● Select “chapters” to easily navigate to watch your favorite scene.
I am not able to access VUDU?
Fr e q u e n t l y Ask e d Que stions
Freque nt ly Ask e d Q u e s t i o n s
Frequently Asked Questions
If you are able to access other network services (e.g. Picasa, YouTube), but are not
able to access VUDU, please contact VUDU Customer Care at 1-888-554-VUDU
(8838).
If you are not able to access any network services (e.g. Picasa, YouTube), please
contact your internet service provider for assistance.
I am not able to rent or buy movies on VUDU?
This indicates your account has not been activated. To activate your account, go to
Activate VUDU Account.
If you have previously been able to rent or buy movies on VUDU, this may indicate
that your payment information is no longer valid. Logon to your account at my.vudu.
com in order to confirm or update your payment information.
What movies can I watch on VUDU?
I am experiencing “buffering” when watching VUDU movies?
VUDU offers movies from all of the major Hollywood studios as well as over 50
independent studios. Major Hollywood releases are available the same day they
are released on DVD and months before you can stream them from subscription
services. VUDU also gives you the option to rent or buy movies, so you can choose
which movies you want to rent and which you’d like to own.
VUDU movies are delivered over your Internet connection. As such, they can be
subject to fluctuations in your Internet connection at your Internet Service Provider
(ISP) and within your home network. If you experience buffering:
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Watching movies on VUDU requires a broadband Internet connection of at least 1
Mbps. As the resolution of the movie increases, so does the bandwidth necessary
to support it. For example, if you try to watch 1080p HDX on a 4 Mbps Internet
connection, you will experience frequent buffering, because your connection is
not sufficient to support 1080p streaming. Please see the bandwidth (i.e. speed)
requirements below.
Video Resolution
Sound
Bandwidth Required
SD
480p
Stereo
1 - 2 Mbps
HD
720p
5.1 Surround Sound
2.25 - 4.5 Mbps
HDX
1080p
5.1 Surround Sound
4.5 - 9 Mbps
If you are not sure what speed your Internet connection is, use the network speed
test by going to;
My VUDU > Info & Settings > Network Speed Test
Once you have determined your speed, use the connection speed chart above to
help you select the right VUDU format to watch.
Safety Instructions
Instructions are ineffective unless read. You are encouraged to save these
instructions by saving this guide in a space that is close to and accessible from the
location of the device.
This device complies with the relevant FCC rules. We recommend our users to:
● Aid ventilation of the device by placing it above any other electronic equipment or
on its own shelf or stand.
● Allow line-of-sight access of the front face by viewers who will use the device to
watch programs.
● Utilize the password feature in wireless networking if you use the device as a
wireless access point.
● Create a strong password. Ensure your password is not a simple word, like
‘password’, or an easy to guess term, like your kids’ first names.
● Avoid spilling fluids onto the device, the power outlet where it is plugged in, or
other connected electronic equipment.
● Use only the power plug that the device came with. If you do not have a threeprong grounding plug, then you can get a polarized plug (one blade wider than
the other,) enables a grounding plug to be used on a two-prong outlet. Damaging
it, or removing the grounding plug, will put the device at risk of unexpected power
surges.
Sa f e t y Inst ruc t ions
Freque nt ly Ask e d Q u e s t i o n s
● How fast is your Internet connection?
● Protect the power cord from being pinched or caught between hinged joints of
cabinets or closets. ● Walking on or constantly pulling the power cable is also not advisable for this
device.
● Use the antenna and other accessories that came with the device only on this
device.
● Unplug this and other minimal-power-use devices during lightning storms, or when
unused for long periods of time.
● If the device is under warranty, opening it up will void your warranty. Refer all
service to qualified personnel.
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Product Re t urn Polic y & W a r r a n t y
In Warranty / Out of Warranty / Credit Procedure Effective Immediately
Warranty Period:
Channel Master TV has a standard one (1) year limited warranty from the original purchase date. During the first
ninety (90) days, your warranty covers both parts and labor. After ninety (90) days, and for the remainder of the one
year warranty period, your warranty covers parts alone. Certain limitations and exclusions apply.
Dealers & Consumers:
Dealers and consumers can return any In-Warranty Channel Master product to the Warranty department for repair
or replacement. For In-Warranty service the consumer or dealer must call Technical Service and request an RMA
number in order to return the product. The returned product must have the RMA number visible on the box and
must include the bill of sale showing the unit is within the warranty period. If the unit is found to be defective under
our Warranty Policy, Channel Master will repair or replace the item at no charge. Products outside of the warranty
period should not be returned to Channel Master with the exception of any product requested by Technical Support
to be accessed for quality assurance purposes. Technical Service Phone: +1.877.746.7261 * Some products have
extended term warranty periods.
WARRANTY: Effective Immediately
GENERAL TERMS:
1.1 Subject to the provisions of this Warranty, CHANNEL MASTER warrants that the equipment and software
described in Paragraph 1.2 will conform to our specifications in all material respect and that the equipment will be free
from material defects in materials and workmanship during the Limited Warranty period. 1.2 This Warranty applies
to all original purchases by Customers of CHANNEL MASTER (“Equipment”). The warranties set forth herein are
not transferable. 1.3 The Effective period of this Warranty will start on the date of purchase of the Equipment or the
date of installation by a CHANNEL MASTER approved technician and will end, for the Equipment, ninety (90) days
later (for all component parts and system upgrades), unless otherwise expressed or provided herein (in each case
the “Warranty Period”).
RETURN OF EQUIPMENT UNDER WARRANTY:
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2.1 If an item of Equipment malfunctions or fails in normal use within the applicable Warranty Period: (a) The
Customer shall notify CHANNEL MASTER within thirty (30) days of the problem. (b) CHANNEL MASTER will, at its
option, either resolve the problem over the telephone or provide the customer with a Return Authorization (“RMA”)
Number and the address to which the customer may ship the defective item; (c) If the problem can not be resolved
over the telephone, the Customer shall attach a label showing the RMA number to each returned item, and include
a description of the problem. The Customer shall, at his or her own cost, properly pack the item to be returned, mark
the RMA# on the outside of the box, prepay the insurance and shipping charges, and ship the item to the specified
CHANNEL MASTER location. (d) Unauthorized return of any equipment, whether in or out of warranty, will be
subject to a handling charge, in addition to all repair and all transportation charges. (e) CHANNEL MASTER will, at
its sole option, repair or replace the returned item. If replaced, the replacement item may be new or refurbished; if
refurbished it will be equivalent in operation to new Equipment. If a returned item is replaced by CHANNEL MASTER,
the Customer agrees that the returned item will become the property of CHANNEL MASTER. (f) CHANNEL
MASTER will complete the exchange of CHANNEL MASTER manufactured equipment returned under this Warranty
within a reasonable time, subject to lead-times from factory, and will make a good faith effort to minimize any and all
delays where possible; and (g) CHANNEL MASTER will, at its cost, ship the repaired item or replacement to the
Customer. If the Customer requests express shipping, the Customer will pay CHANNEL MASTER an expediting fee.
2.2 Equipment which is repaired or replaced by CHANNEL MASTER under this Warranty will be covered under all of
the provisions of this Warranty for the remainder of the applicable Warranty period (for that particular equipment) from
the date of repair or replacement, whichever is longer. 2.3 If equipment is repaired beyond effective warranty dates
or if abnormal usage had occurred, Customer shall be charged applicable rates and the Customer will be advised
of the estimated charges prior to repair by CHANNEL MASTER's authorized service center. 2.4 The price of outof-warranty repairs payable by the Customer will be based on standard labor and parts prices in effect at the time of
the repair. CHANNEL MASTER will use its best efforts to ensure that the cost of such repair, exchange, refurbishing,
or substitution will not exceed the original price of Product. 2.5 If the problem reoccurs within the warranty period,
CHANNEL MASTER will, at its option: (a) re-perform the service; (b) replace the product pursuant to the terms of
this warranty, (c) permit Customer to return the product and issue a refund pursuant to this warrant, or (d) refund the
amount the Customer paid for the services.
PRODUCT MODIFICATION:
3.1 CHANNEL MASTER reserves the right to make changes or improvements to its products, during subsequent
production, without incurring the obligation to install such changes or improvements on previously manufactured or
sold products. FORCE MAJEURE: 4.1 CHANNEL MASTER will not be liable if its performance under this warranty
becomes commercially impracticable due to any contingency beyond CHANNEL MASTER’s reasonable control,
including acts of God, fires, flood, wars, sabotage, civil unrest, accidents, labor disputes or shortages, government
laws, rules and regulations, whether valid or invalid, inability to obtain material, equipment or transportation, incorrect,
delayed or incomplete specifications, drawings or data supplied by Customer (collectively “Force Majeure”).
LIMITATIONS AND QUALIFICATIONS OF WARRANTY:
5.1 This Limited Warranty extends only to the original purchaser of the Equipment and is in lieu of all other express
or implied warranties, including those of merchantability and fitness for a particular purpose. This Warranty does not
apply to any damage, defect of failure caused by: (a) any part of the equipment having been modified, adapted,
repaired, maintained, transported or relocated by any person; (b) Storage or environmental characteristics which
do not conform to the applicable sections of the appropriate Equipment Manual or Instruction Sheet; (c) Failure to
conform with the Equipment Operating Instructions in the applicable Equipment Manual or Instruction Sheet; (d)
External causes, including external electrical stress or lightning, or use in conjunction with incompatible equipment,
unless such use was with CHANNEL MASTER’s prior written request; (e) Cosmetic damage; (f) Accidental damage,
negligence, modification, mishandling, abuse or misuse; or (g) Force Majeure. Warranty does not cover: (a) Labor
charges for installation or setup of the product. (b) Any taxes imposed on CHANNEL MASTER for units replaced
or repaired under this warranty. (c) Installation, performance of, or repair of: audio/video cabling, telephone line,
or accessory attachments used with the product. (d) Product replacement because of misuse, accident, lightning
damage, unauthorized repair, or other cause not within the control of CHANNEL MASTER. Please note that removing
the cover of the Unit for any reason voids the warranty. (e) Reception transmission problems caused by signal
conditions, telephone line, or cable or antenna systems outside the unit. (f) Damages to, or viruses that may infect
your Unit or other devices arising from the use of unauthorized third party devices in connection with your Unit. (g)
Incidental or consequential damages resulting from the product. (Some states (or jurisdictions) do not allow the
exclusion of incidental or consequential damages, so the above exclusion may not apply to you.) (h) A product that
has been modified or adapted to enable it to operate in any country other than the country for which it was designed,
manufactured, approved and/or authorized, or repair of products damaged by these modifications. (i) A product used
for commercial or institutional purposes. (j) Access connections (telephone or broadband), including charges from
your communications provider.
P r o d u c t Re t urn Polic y & Warranty
Product Return Policy & Warranty
LIMITATION ON DAMAGES:
6.1 THIS WARRANTY IS THE CUSTOMER’S EXCLUSIVE WARRANTY FOR THE EQUIPMENT, CHANNEL
MASTER SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED,
INCLUDING ANY WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND OF MERCHANTABILITY.
6.2 CHANNEL MASTER WILL NOT BE LIABLE IN TORT, INCLUDING LIABILITY IN NEGLIGENCE OR STRICT
LIABILITY, AND WILL HAVE NO LIABILITY AT ALL FOR INJURY TO PERSONS OR PROPERTY. CHANNEL
MASTER’S LIABILITY FOR FAILURE TO FULFILL ITS OBLIGATIONS UNDER THIS WARRANTY OR ANY OTHER
LIABILITY UNDER OR IN CONNECTION WITH THE EQUIPMENT WILL BE LIMITED TO THE AMOUNT OF THE
PURCHASE PRICE OF THE EQUIPMENT AT THE TIME OF ORIGINAL PURCHASE. THE REMEDIES STATED IN
THIS WARRANTY ARE THE CUSTOMER’S EXCLUSIVE REMEDIES AGAINST CHANNEL MASTER REGARDING
THE EQUIPMENT. 6.3 EVEN IF CHANNEL MASTER HAS BEEN NOTIFIED OF THE POSSIBILITY OF THEM,
CHANNEL MASTER WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL
DAMAGES, INCLUDING LOST PROFITS AND REVENUES, FAILURE TO REALIZE EXPECTED SAVINGS, ANY
CLAIM AGAINST A CUSTOMER BY A THIRD PARTY, OR ANY OTHER COMMERCIAL OR ECONOMIC LOSSES
OF ANY KIND. 6.4 THESE LIMITATIONS AND DISCLAIMERS ARE NOT MADE BY CHANNEL MASTER WHERE
PROHIBITED BY LAW.
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ChannelMasterTV.com
© 2011 Channel Master. Channel Master and Channel Master TV are trademarks of
Channel Master. Other company, product, and service names may be trademarks
or service marks of others. All information contained in this document is subject to
change without notice. Information contained in this document is provided on an as
is basis. In no event will Channel Master be liable for damages arising directly or
indirectly from any use of the information contained in this document. Contents subject
to change without notice. 99-708000-09CM
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