PVP3200, PVP2900, PVP2800-XV
and PVP2000
Installation and Operation Manual
PV Powered
Delivering Tomorrow’s Solar Technology . . . Today
PV Powered LLC
32-29-28-20-306
StarInverter
PVP3200, PVP2900, PVP2800-XV and PVP2000
Table of Contents
IMPORTANT SAFETY INSTRUCTIONS
2
1.0 INTRODUCTION
3
PRODUCT F EATURES
3
2.0 INSTALLATION
3
2.1 SELECTING A LOCATION FOR THE STARINVERTER
2.2 MOUNTING THE STARINVERTER
3
4
2.2. A STEPS TO MOUNT THE STARINVERTER
5
2.3. A GROUNDING
2.3. B CONNECTING THE STAR INVERTER TO THE ELECTRICAL GRID
2.3. C CONNECTING DC WIRES/PV PANELS
8
9
10
2.3 ELECTRICAL CONNECTION
7
3.0 OPERATION
12
3.1
3.2
12
12
START UP PROCEDURES FOR THE STARINVERTER
LED INDICATOR LIGHTS /VACUUM FLUORESCENT DISPLAY
4.0 TROUBLESHOOTING
14
5.0 SPECIFICATIONS
16
6.0 LIMITED WARRANTY
17
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IMPORTANT SAFETY INSTRUCTIONS
This product has been engineered and manufactured to ensure your personal
safety. Improper use may result in potential electrical shock or burns. Please
read and follow all instructions for installation, use and servicing of this product.
Note: A locking tab has been designed into the PVP3200, PVP2900 ,PVP2800-XV
and PVP2000. It is the sole responsibility of the end user to provide a locking
mechanism that utilizes the tab, and permanently secures the cover on the
inverter.
SAVE THESE INSTRUCTIONS –
This manual contains important
instructions for the StarInverter model number PVP3200, PVP2900 ,PVP2800-XV
and PVP2000 that must be followed during installation and maintenance of the
StarInverter.
CAUTION:
♦
All electrical installations should be done in accordance with local electrical codes
and the National Electrical Code (NEC), ANSI/NFPA 70.
♦
Before connecting the StarInverter to the electrical utility grid, approval must be
granted by your utility company. Only qualified electricians should make the
connection.
♦
When exposed to light, PV-arrays create electrical energy that could cause a
hazardous condition. To avoid this, completely cover the surface of all PV-arrays
with opaque (dark) material before wiring them.
♦
The StarInverter contains no user-serviceable parts. Refer servicing to qualified
service personnel.
♦
Do not touch the heat sink located at the top of the StarInverter. Temperatures
can exceed 158 degrees (70° C).
Please read all safety warnings and instructions before
beginning the installation or operation of the
StarInverter.
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SAVE THESE INSTRUCTIONS
1.0 INTRODUCTION
The PV Powered StarInverter is a utility interactive inverter for photovoltaic (PV) systems.
The StarInverter is tied to an electrical source provided by the local utility company (i.e.
on-grid), as well as to the photovoltaic system. The StarInverter contains everything
needed to convert the DC voltage generated by the solar arrays into the AC voltage
required to power a house. Because the inverter is tied to a local utility source, if a
house’s electrical needs exceed the power generated by the solar arrays, the house
automatically taps into its local power supply for that additional electricity. Likewise, if a
house does not utilize all the power generated by the solar panels, the inverter actually
reverses the flow of electricity (i.e. electricity is fed back into the grid). Think of it as
accumulating credits of electricity with the utility for future use.
The information contained within this manual will provide all the information necessary for
successful installation and use of the StarInverter.
Product Features
Easy Installation
The custom designed mounting
bracket and easy-to-follow instructions
make installation simple and quick.
Simple, Innovative Design
Everything needed to power up the StarInverter is contained within the inverter
box, including AC and DC connections and circuits. Low part count keeps costs
down and simplifies the manufacturing, and installation processes.
Safety Features
The StarInverter is designed for safety. Control power comes from the utility grid,
ensuring that power can never be generated during a utility grid failure. The
output stage transformer guarantees isolation of the utility grid and PV modules.
Expandability
The StarInverter is designed with growth in mind, from residential to commercial
use. Most PV system configurations can be accommodated.
2.0 INSTALLATION
2.1 Selecting a Location for the StarInverter
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In choosing a location for the StarInverter, consideration should be given to the following
criteria:
♦
The heat sink temperatures can exceed 158 degrees (70° C). The StarInverter
must be installed so that the top of the unit will not be contacted by persons.
♦
The StarInverter is suitable for installation both indoors and outdoors and the
enclosure has been given a NEMA 3R rating.
♦
When the StarInverter is installed outdoors, it should be shielded from rain and
direct sunlight, if possible.
♦
The StarInverter is designed to handle the temperature extremes of most
climates. The operating and non-operating ambient temperature range is from
-25° C to 40° C.
♦
The following clearances are recommended for proper placement of the
StarInverter:
• A minimum 36″ clearance between the bottom of the inverter box and
the ground.
• Visibility of the operating LED’s and display located at the top front of
the inverter box should also be considered.
♦
If the inverter is to be installed in an enclosed space, adequate ventilation must
be provided.
2.2 Mounting the StarInverter
The StarInverter should be mounted vertically to a flat, solid surface such as wallboard,
concrete or wood siding. The inverter should be located in close proximity to the solar
panels to minimize the DC wire length.
The mounting bracket provided makes mounting the StarInverter quick and simple. The
two screw holes at either end of the bracket are 16 inches apart. Once the wall studs are
located, anchoring the bracket becomes an easy task.
WARNING:
Prior to drilling holes to mount the StarInverter in the location
selected, ensure there are no electrical wires or plumbing in the area.
CAUTION:
The National Electrical Code (NEC) requires that the inverter be connected to a dedicated
circuit with no other outlets or devices connected to the same circuit. See NEC Section
690-64(b)(1). The NEC also places limitations on the size of the inverter and the manner
in which it is connected to the utility grid. See NEC Section 690-64(b)(2).
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CAUTION:
To reduce the risk of fire, connect the PVP3200, PVP2900 and PVP2800-XV to a circuit
with 20 amps maximum branch-circuit overcurrent protection and the PVP2000 to a
circuit with 25 amps maximum branch-circuit overcurrent protection in accordance with
the National Electrical Code (NEC), ANSI/NFPA 70.
2.2.a Steps to Mount the StarInverter
1. Locate the wall studs in the desired location and align the mounting bracket
over the studs. Mark the mounting holes. Ensure that locations A and B (as
indicated in Figure 2 below) are aligned over the wall studs.
2. MAKE SURE BRACKET IS LEVEL. Ensure points A and B are aligned with wall
studs. Drill 1/8”pilot holes for the screws. Use heavy-duty ¼” x 2”coarse
thread lag screws to secure points A and B to the wall. Use an 1/8” screw to
secure point C. See Figure 2.
A
B
C
Figure 2: Mounting Bracket
5. Carefully hang the inverter on the upper part of the bracket so that the hooks
located at the rear of the inverter hang over the bracket.
6. Verify inverter is level.
7. Remove the front cover of the StarInverter by unscrewing the two cover screws
located at the bottom of the inverter.
8. Locate the two inverter mounting holes below the power board. (See Figure 3)
Insert the two mounting screws through the inverter and tighten securely.
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Figure 3: Inside screws, located below the power board
Figure 4: Mounted StarInverter with Mounting Bracket in Place
PLEASE NOTE: Leave the inverter cover off to allow for electrical
connection in section 2.3.
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2.3 Electrical Connection
Do not proceed with the electrical connection of the StarInverter until it has been properly
mounted.
WARNING:
Electrical connections must be done in accordance with local
electrical codes and the National Electrical Code (NEC), ANSI/NFPA 70. Use 10
AWG, minimum 90° (194°F), copper wire for the PVP3200, PVP2900 , PVP2800XV and PVP2000 connections. Voltage drop as well as other considerations may
dictate that larger wire sizes be used.
WARNING:
Make sure the main breaker in the main utility breaker box is
switched OFF before wiring the StarInverter. This breaker should be switched
ON only after all wiring has been completed as set forth in this manual.
WARNING:
Follow the order listed belo w in wiring the StarInverter. Failure
to do so may result in hazardous voltages or disconnection of contacts.
IMPORTANT: Rain tight or wet location conduit hubs that comply with the requirements in
the Standard for Fittings for Conduit and Outlet Boxes, UL 514B, are to be used
Terminal connections for the StarInverter are located inside the inverter on the circuit
board at the bottom of the box. Solid wires up to 8 AWG (6mm²) and flexible wires up to
10 AWG (4mm²) are accepted by the AC terminals. Wires up to 6 AWG are accepted by
the DC terminals.
CAUTION:
The input and output circuits are isolated from the enclosure.
System grounding, when required by Sections 690-41, 690-42, and 690-43 of
the National Electric Code (NEC), ANSI/NFPA 70-1999, is the responsibility of
the installer.
Figure 5: Communications, AC and DC ports.
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2.3.a Grounding
♦
♦
A single point ground connection is located in the lower right hand side of the
StarInverter cabinet. The PV panel grounding wire is terminated there. The AC
ground connection is terminated next to the Line and Line 2/Neutral connections
on the circuit board. The PV ground is bolted to the cabinet with a ¼-20 bolt.
(Refer to Figure 7.)
Figure 6 includes schematic representations of the PVP3200, PVP2900 , PVP2800XV and PVP2000 single point grounding. The front cover is grounded through the
two cover mounting screws.
PVP3200,PVP2900,
PVP2800-XV & PVP2000
+
Control pcb
Power Distribution PCB
GF Detect Circuit
PV
DC input
120/240 VAC
60Hz
1A
Line
Filter
-
L1
20 A SB
L2
GND
DC
Power
Supply
PV GND
GND
System Block Diagram
Figure 6: System Block Diagram showing single point ground point
AC Ground
PV Ground
Figure 7: AC and PV Grounding
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2.3.b Connecting the StarInverter to the Electrical Grid
Inside the StarInverter are two circuit boards:
♦
♦
The Control Board
The Power Distribution Board with a D-sub socket or an optional terminal block
for communications to a personal computer and:
• The AC connection terminal
• The DC connection terminal
• The Internal AC grid fuse(s)
• The Internal Ground Fault Interrupt fuse
WARNING:
For continued protection against risk of fire, replace only with
same type and ratings of fuse. The PVP3200, PVP2900 , PVP2800-XV and
PVP2000 all use only Littelfuse 326020 20 AMP 250V AC .
PV Powered provides overcurrent protection on the Power Distribution Board with two 20
AMP fuses in the PVP3200, PVP2900, PVP2800-XV and PVP2000 (See warning above).
Additional over current protection for the inverter’s AC output is provided by circuit
breakers at the breaker panel.
WARNING: Replace GFI fuse with only same type and rating of fuse. The
PVP3200, PVP2900 , PVP2800-XV and PVP2000 uses only Littelfuse KLKD001
1A/600V.
The StarInverter is connected to the electrical grid using 3 wires - the LINE 1, LINE
2/NEUTRAL and GROUND.
Please Note: To avoid an increase in AC voltage to unacceptable values while the
StarInverter is connected, the grid impedance value at the connection point should
be as low as possible. By keeping the grid impedance value low, higher system
efficiency will be achieved.
The total impedance of the grid plus the interconnecting AC wires should be less
than 1.25 Ohm.
WARNING:
Make sure the main 240 V breaker at the circuit breaker panel is
switched OFF before you connect the AC terminal block.
To wire the StarInverter to the main utility grid, follow the steps outlined below (refer to
Figure 8):
1. Run the conduit from the main breaker panel to the bottom of the StarInverter
and insert the fitting in the center opening of the StarInverter, fastening with a
locking nut.
2. Feed the LINE 1, LINE 2/NEUTRAL and GROUND wires through the conduit and
into the center opening of the StarInverter.
3. Connect the GROUND wire to the terminal marked ‘earth ground’ inside the
StarInverter.
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4. Connect the LINE 2/NEUTRAL wire to the terminal marked ‘line 2/neutral’ inside
the StarInverter.
5. Connect the LINE wire to the terminal marked ‘line’ inside the StarInverter.
6. Ensure all connections are wired correctly and properly torqued. Tighten the
terminal block screws to 0.5 Nm.
Line
AC Ground
Line 2/
Neutral
Figure 8: AC wiring for the line, line 2/neutral and ground wires.
2.3.c Connecting DC Wires/PV Panels
WARNING:
Before proceeding with the DC wiring, completely cover the
surface of all PV-arrays with dark material to avoid the production of electrical
current.
WARNING:
Make sure the polarity and the PV panel voltage between the +
and the – cable connectors of the PV panels are correct. Then connect the
panels to the DC terminal block on the power distribution board.
The PV panel open circuit voltage should be at or below the listed voltages in Figure 9
under all circumstances. Each DC input to the DC terminal block must be less than the
voltages listed in Figure 9.
StarInverter
Model
PV Panel Open Circuit
Voltage
DC Input to DC Terminal
Block
PVP3200 AND
2800-XV
500VDC
500VDC
PVP2900
500VDC
500VDC
PVP2000
450VDC
450VDC
Figure 9: PV open circuit voltages.
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To wire the DC inputs from the PV panels to the StarInverter (refer to Figure 10):
Note: Each DC input connection must carry the same input voltage. The StarInverter
allows up to three connections for both the + and the – pole.
1. Calculate the maximum open circuit (no load) for each series panel connection.
FOR ALL TEMPERATURE CONDITIONS, THE OPEN CIRCUIT VOLTAGE
FOR EACH SERIES CONNECTION MUST TOTAL LESS THAN THE OPEN
CIRCUIT VOLTAGE INDICATED IN FIGURE 9 FOR THE PVP3200,
PVP2900 , PVP2800-XV AND PVP2000 STARINVERTER MODELS. Review
your panel’s data sheet for operating temperature ranges.
2. Keep track of the array positive and negative leads and mark them clearly.
3. Route the PV array leads through the far right opening in the StarInverter.
4. Connect each series positive DC lead to the positive terminals of the power
distribution board.
5. Connect negative DC leads directly to the negative terminal on the power
distribution board.
6. Connect the ground wire(s) to the ground lug.
7. Confirm that the DC disconnect is turned off and remove the material from the
array. With a voltmeter, check the PV array positive leads and confirm that the
voltage is positive when referenced to the negative leads. The reading should
match your series Voc total.
PV Negative
PV Positive
PV Ground
Figure 10: DC Wiring
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3.0 OPERATION
3.1 Start Up Procedures for the StarInverter
WARNING:
Before turning on the StarInverter ensure that the front panel
is closed properly.
WARNING:
The heat sink can reach temperatures in excess of 158º (70ºC).
Care must be taken to not touch the heat sink when in use. Nothing should be
placed on top of the heat sink.
Starting up the StarInverter requires the following steps in the order indicated below:
1. Turn the AC breaker ON.
2. Verify that a red LED light is illuminated.
3. (Optional step) Verify that communication is established with the PVP
Command Center (software on PC).
4. Remove the dark cover from the PV panels.
5. Check the polarity to make sure the + and – are wired correctly and confirm
that the PV panel open circuit voltage is at or below the level specified in Figure
9.
6. Turn the DC breaker ON (If installed).
7. IT IS RECOMMENDED THAT YOU ATTACH A PADLOCK AT THIS TIME TO
PREVENT UNAUTHORIZED ACCESS OR DAMAGE TO THE INVERTER.
8. After 5 minutes, the StarInverter will start to produce power into the AC grid if
all necessary operating conditions are met.
3.2 LED Indicator Lights/Vacuum Fluorescent Display
LED INDICATOR LIGHTS
The StarInverter PVP3200, PVP2900 , PVP2800-XV and PVP2000 displays 2 LED indicator
lights visible through the upper left corner of the front panel. These lights will indicate the
StarInverter’s status.
If the StarInverter’s operating environment is safe to produce power into the AC grid, the
“OK” (Green) LED is illuminated.
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If at any moment the operating environment moves outside the safe operating limits,
governed by UL 1741, IEEE 519, and NEC 690, the “STAND BY” (Red) LED indicator will
be illuminated.
The StarInverter is continuously monitoring:
1. The AC grid connection to ensure the AC voltage and frequency levels are within
safe operating limits (per UL and NEC specifications).
2. The DC PV panel input(s) to ensure safe operating conditions (per UL and NEC
specifications).
3. The StarInverter itself to ensure only safe operating conditions exist within the
operating environment.
If all 3 conditions are met the inverter will illuminate the “OK” (Green) LED.
If any one of the operating conditions is not met there is a fault and the StarInverter will
illuminate the “STAND BY” (Red) LED.
The “STAND BY” (Red) LED will illuminate when the PV panel voltage is not within safe
operating limits. This will occur at sunset, when the inverter will turn off for the night. It
may also occur when clouds reduce the amount of sunlight, or when the panels are
covered with snow. Anytime the DC output from the PV panels drops below the inverter’s
minimum DC operating voltage, the inverter will turn off. This ensures only safe and
clean (low distortion) power is being generated. When the panels are once again exposed
to enough sunlight, the StarInverter’s auto-start feature will begin, and after 5 minutes,
the “OK “ (Green) LED should illuminate.
If the “STAND BY” (Red) LED continues to illuminate when there is sufficient sunlight for
operation, verify all wiring connections are solid. See Section 4.0 Troubleshooting. If the
StarInverter Command Center is communicating with the inverter, the exact operating
conditions can be determined in real-time.
VACUUM FLOURESCENT DISPLAY
The vacuum fluorescent display will indicate the St arInverter status and real-time power
output into the AC Grid. This display will provide the following information:
•
•
•
•
AC power produced in real-time
PV input in real-time
Total Output as kW-hr
Greenhouse gases saved in lbs
If a fault has occurred, the display will also provide a fault code that corresponds to a set
of defined faults. Please refer to Section 4.0 Troubleshooting.
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4.0 TROUBLESHOOTING
If the StarInverter’s “STAND BY” LED remains red for a prolonged period (longer than the
5 minute timer required by code), and all of the operating parameters are within
specification (see system specifications), the AC breaker or AC disconnect should be
turned to the OFF position for 1 minute and then returned to the ON position. If the DC
and AC voltage levels are within specification, the red “STAND BY” LED will not be
illuminated. The green “OK” LED will be illuminated and the inverter will produce power
after 5 minutes. If the red “STAND BY” light remains illuminated, double-check all
connections and voltage levels. If the red “STAND BY” light is still illuminated, contact
your authorized dealer/distributor for product support.
In addition to the above fault indicators, the PVP Command Center software will indicate
system status. If a fault has occurred, a fault message as well as the corresponding code
will be displayed.
The vacuum fluorescent display will provide the following codes when a fault has
occurred:
First Code:
PDPA FAULT
VOLTAGE FAULT
GROUND FAULT
LOW POWER FAULT
0x8000
0x1000
0x0400
0x0200
power module generated fault
Code 3 will contain further information
CPU LOAD FAULT
OVERCURRENT FAULT
PRECHARGE FAULT
HEATSINK TEMP FAULT
AMBIENT TEMP FAULT
0x0100
0x0040
0x0020
0x0004
0x0001
Second Code:
0x0000
will always remain zero
AC SENSE
0x0800
AC voltage sensing missing per UL or
Ground Fault
AC OVER VOLTAGE FAULT
AC UNDER VOLTAGE FAULT
AC UNDER FREQUENCY FAULT
AC OVER FREQUENCY FAULT
DC UNDERVOLTAGE FAULT
DC OVERVOLTAGE FAULT
P15 FAULT
PS FAULT
0x0400
0x0200
0X0100
0x0080
0x0020
0x0010
0x0002
0x0001
array power too low for max power
tracking
software overload
Third Code: (Voltage Faults)
array voltage too low
+15V supply out of specifications
+5V supply out of specifications
As indicated above, there are three 16-bit codes assigned to describe faults, one of which
will always remain zero. More than one fault can be represented at a time. This will be
indicated by a fault with a code equal to the sum of the individual faults.
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For example:
EX 1: Fault Code 1000 0000 0480
The first code indicates this is a voltage fault of some kind.
The 4 in code three indicates a PLL fault.
The 8 in code three indicates the AC frequency was out of bounds.
EX 2: Fault Code 8004 0000 0000
The 8 in the first code indicates a power module fault.
The 4 in the first code indicates a heatsink over temperature fault.
WARNING:
These servicing instructions are for use by qualified personnel
only. To reduce the risk of electric shock, do not perform any servicing other
than that specified in the operating instructions unless you are qualified.
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5.0 SPECIFICATIONS
Specifications
Maximum System
Voltage
DC Input Range
DC Operating Voltage
Range
Maximum DC
Operating Current
Maximum Array Short
Circuit Current (DC)
Operating AC Voltage
Range
Operating Frequency
Range
Nominal AC Output
Voltage
Normal Output
Frequency
Maximum Continuous
Output AC Current
Maximum Output Fault
Current (AC)
Output Overcurrent
Protection
Peak Output Power
Maximum Continuous
Power Output
Enclosure
Dimensions (WxDxH)
Weight
Cooling
Relative Humidity
Ambient Temperature
Range
Environmental Rating
Listings
PV Powered LLC
PVP3200-240
PVP2900-208
PVP2800-XV
PVP2000-120
500VDC
500VDC
500VDC
450VDC
240: 230VDC500VDC
240: 230VDC430VDC
205VDC-500VDC
205VDC-500VDC
135VDC-450VDC
205VDC-430VDC
170VDC-450VDC
135VDC-320VDC
15A
15A
17A
15A
18.75A
18.75A
18.75A
18.75
211V-264V
183V-229V
211V-264V
106V-132V
59.3Hz-60.5Hz
59.3Hz-60.5Hz
59.3Hz-60.5Hz
59.3Hz-60.5Hz
240V
208V
240V
120V
60Hz
60Hz
60Hz
60Hz
14A
15A
14A
19A
16.65A
16.65A
16.65A
20A
20A
20A
20A
25A
3200
2900
2800
2000
3200
2900
2800
2000
Aluminum-NEMA 3R
to UL 50 Standards
Aluminum-NEMA 3R
to UL 50 Standards
Aluminum-NEMA 3R
to UL 50 Standards
Aluminum-NEMA 3R
to UL 50 Standards
15” x 7.5” x 21.75”
15” x 7.5” x 21.75”
15” x 7.5” x 21.75”
15” x 7.5” x 21.75”
89lbs
89lbs
89lbs
76lbs
Natural Convection
0% to 100%
Condensing
Natural Convection
0% to 100%
Condensing
Natural Convection
0% to 100%
Condensing
Natural Convection
0% to 100%
Condensing
-25°C to +40°C
-25°C to +40°C
-25°C to +40°C
-25°C to +40°C
NEMA 3R
NEMA 3R
NEMA 3R
NEMA 3R
IEEE 519, IEEE 929,
NEC 690
IEEE 519, IEEE 929,
NEC 690
IEEE 519, IEEE 929,
NEC 690
IEEE 519, IEEE 929,
NEC 690
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6.0 LIMITED WARRANTY
PV Powered, LLC provides a limited warranty that covers defects of your StarInverter
caused by material or manufacturing faults. The warranty period is for 10 years and
begins on the date of purchase by the original end user.
This limited warranty is made only to the original purchaser of the StarInverter, and is not
transferable to any subsequent owner.
PV Powered will, at its option, repair or replace the defective component(s) free of charge,
provided that you notify PV Powered of the defect during the warranty period and have a
dated proof of purchase. PV Powered reserves the right to inspect the faulty
component(s) and determine if the defect is due to material or manufacturing flaws. PV
Powered also reserves the right to charge for service time expended if the defect is not
due to material or manufacturing flaws or is not for some other reason subject to this
limited warranty.
PV Powered does not warrant its products from any and all defects or damage caused by:
•
•
•
•
•
•
•
Normal wear and tear
Shipping or transportation damages
Improper installation
Exposure to unsuitable environmental conditions, including but not limited to
damage due to lightning strikes
Unauthorized or abnormal use or operation
Negligence or accidents
Material or workmanship not provided by PV Powered or its authorized service
centers
This warranty also does not cover costs related to the removal, installation, or
troubleshooting of your electrical systems.
PV Powered will, at its option, use new and/or reconditioned parts in performing warranty
repair and in building replacement products. PV Powered reserves the right to use parts
or products of original or improved design in the repair or replacement. If PV Powered
repairs or replaces a product, its warranty continues for the remaining portion of the
original warranty period or 90 days from the date of the return shipment to the customer,
whichever period expires later. All replaced products and all parts removed from repaired
products become the property of PV Powered.
PV Powered covers both parts and labor necessary to repair the product, and return
shipment to the customer via a PV Powered selected non-expedited surface freight carrier
within the United States and Canada.
EXCEPT FOR THIS EXPRESS LIMITED WARRANTY, PV POWERED EXPRESSLY
EXCLUDES ALL WARRANTIES WITH RESPECT TO THE STARINVERTER, EXPRESS
AND IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTY OF
MERCHANTABILITY, THE WARRANTY OF FITNESS FOR PARTICULAR PURPOSE,
AND ANY WARRANTIES THAT MAY HAVE ARISEN FROM COURSE OF DEALING OR
USAGE OF TRADE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PV POWERED’S AGGREGATE
MONETARY LIABILITY TO THE CUSTOMER FOR ANY REASON AND FOR ANY AND
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ALL CAUSES OF ACTION, WHETHER IN CONTRACT, TORT OR OTHERWISE, WILL
NOT EXCEED THE AMOUNT PAID TO PV POWERED FOR THE STARINVERTER. PV
POWERED WILL NOT BE LIABLE TO YOU UNDER ANY CAUSE OF ACTION,
WHETHER IN CONTRACT, TORT OR OTHERWISE, FOR ANY INDIRECT, SPECIAL,
INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, EVEN IF PV POWERED
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE PRICE FOR
THE STARINVERTER AND PV POWERED’S OBLIGATIONS UNDER THIS EXPRESS
LIMITED WARRANTY ARE CONSIDERATION FOR LIMITING PV POWERED’S
LIABILITY.
IF THIS PRODUCT IS A CONSUMER PRODUCT, FEDERAL LAW DOES NOT ALLOW
AN EXCLUSION OF IMPLIED WARRANTIES. TO THE EXTENT YOU ARE ENTITLED
TO IMPLIED WARRANTIES UNDER FEDERAL LAW, TO THE EXTENT PE RMITTED BY
APPLICABLE LAW THEY ARE LIMITED TO THE DURATION OF THIS LIMITED
WARRANTY. SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS OR
EXCLUSIONS ON IMPLIED WARRANTIES OR ON THE DURATION OF AN IMPLIED
WARRANTY OR ON THE LIMITATION OR EXCLUSION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION (S) OR EXCLUSION (S)
MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS, WHICH MAY VARY FROM STATE
TO STATE OR PROVINCE TO PROVINCE. IN THE EVENT OF A DISPUTE BETWEEN
PV POWERED AND THE CONSUMER COVERED UNDER THIS WARRANTY, THE
CONSUMER AGREES TO RESOLVE ANY SUCH DISPUTE USING BINDING
ARBITRATION.
IN THE EVENT OF A DISPUTE BETWEEN PV POWERED AND ANY PURCHASER
COVERED UNDER THIS WARRANTY, TO THE MAXIMUM EXTENT ALLOWED BY
LAW, THE PURCHASER AGREES TO RESOLVE ANY AND ALL SUCH DISPUTES
USING BINDING ARBITRATION IN ACCORDANCE WITH THE RULES AND
PROCEDURES OF THE AMERICAN ARBITRATION ASSOCIATION. THE PRICE FOR
THE STARINVERTER AND PV POWERED’S OBLIGATIONS UNDER THIS EXPRESS
LIMITED WARRANTY ARE CONSIDERATION FOR THIS BINDING ARBITRATION
PROVISION.
If your product requires troubleshooting or warranty service, contact your installer or
dealer. If you are unable to contact your dealer, or the dealer is unable to provide
service, contact PV Powered directly at: support@pvpowered.com
Return Procedure
Before returning the product directly to PV Powered, you must first obtain a Return
Authorization Number from PV Powered. The product must also be shipped prepaid.
When you contact a PV Powered representative, please have the following information
ready:
1. The serial number of the product
2. The reason for the return
3. A copy of your dated proof of purchase
When you return the product to PV Powered, PV Powered advises that the original
packaging or equivalent be used and that the product is shipped fully insured. PV
Powered is not responsible for damage to the product due to improper packaging.
PV Powered LLC
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On the packaging please include the following:
1. The Return Authorization Number supplied by PV Powered clearly marked on
the outside of the box.
2. A return address where the product can be shipped.
3. A telephone number where you can be reached during business hours.
4. A brief description of the problem.
Ship the product prepaid to the address provided by your PV Powered representative.
Information About Your System
Note the following information for your records and retain your dated proof of purchase:
Serial Number
Purchased From
Date of Purchase
PV Powered LLC
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Notes:
PV Powered LLC
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PV Powered LLC
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PV Powered
Delivering Tomorrow’s Solar Technology . . . Today
PV Powered, LLC
150 SW Scalehouse Loop, #101
Bend, OR 97702
Phone 541-312-3832 • Fax 541-383-2348
www.pvpowered.com