Epson | FX-980 | User`s guide | Epson FX-980 User`s guide

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®
9-Pin Dot Matrix Printer
Epson.eps
980.eps
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of SEIKO EPSON
CORPORATION. The information contained herein is designed only for use with this
EPSON printer. EPSON is not responsible for any use of this information as applied to other
printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of
this product or third parties for damages, losses, costs, or expenses incurred by the purchaser
or third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly
comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising
from the use of any options or any consumable products other than those designated as
Original EPSON Products or EPSON Approved Products by SEIKO EPSON
CORPORATION.
EPSON and EPSON ESC/P are registered trademarks of SEIKO EPSON CORPORATION.
Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
IBM is a registered trademark of International Business Machines Corporation.
General Notice: Other product names used herein are for identification purposes only and
may be trademarks of their respective owners. EPSON disclaims any and all rights in those
marks.
Copyright © 1998 by SEIKO EPSON CORPORATION, Nagano, Japan.
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User’s Guide
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Control Panel Buttons and Lights
Font button
Selects the font.
See Chapter 5.
Pitch button
Selects the font size.
See Chapter 5.
Font lights
Indicate which
font is selected.
Pitch lights
Indicate what font
size is selected.
Pause button
Stops printing
temporarily, and
resumes printing when
pressed again. When
pressed for 3 seconds,
turns on the *micro
adjust mode. To turn
off, press again.
●
Paper Out light
● On when no paper is
loaded in the selected
paper source or paper
is not loaded correctly.
● Flashes when paper
has not been fully
ejected or a paper jam
has occurred.
Pause light
● On when the printer is
Panel.eps
Tear Off/Bin button
● Advances continuous paper to the
tear-off position.
● Feeds continuous paper backward
from the tear-off position to the top-ofform position.
● Selects a cut-sheet feeder bin when the
cut-sheet feeder is installed.
● Turns on the card mode to print on
postcards and envelopes. See
Chapter 3.
Tear Off/Bin lights
f f when continuous paper is in the
tear-off position.
● o n when bin 1 of the optional cutsheet feeder is selected.
● n o when bin 2 of the optional cutsheet feeder is selected.
● n n when the printer is in the card
mode.
●
n = On
f = Flashing
o = Off
LF/FF button
Feeds paper line by
line when pressing
shortly.
● Ejects a single sheet
or advances
continuous paper to
the next top-of-form
position when held
down.
Operate button
Turns the printer on
and off. The printer
is off when the top
of this button is
even with the
button protectors.
●
Load/Eject button
Loads a single sheet of
paper.
● Ejects a single sheet of
paper if a sheet is
loaded.
● Loads continuous paper
from the standby
position.
● Feeds continuous paper
backward to the
standby position in
micro adjust mode.
●
*Micro Adjust mode
When you hold down the Pause button for three
seconds, the printer enters the micro adjust mode. In
this mode, you can press the LF/FF D and Load/EjectU
buttons to adjust the top-of-form or tear-off position.
See Chapter 2.
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FCC Compliance Statement
For United States Users
This equipment has been tested and found to
comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment
generates, uses, and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may cause
harmful interference to radio or television
reception. However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause
interference to radio and television reception,
which can be determined by turning the
equipment off and on, the user is encouraged to
try to correct the interference by one or more of
the following measures.
❑ Reorient or relocate the receiving antenna
❑ Increase the separation between the
equipment and receiver
❑ Connect the equipment into an outlet on a
circuit different from that to which the
receiver is connected
❑ Consult the dealer or an experienced radio/
TV technician for help.
WARNING
The connection of a non-shielded equipment
interface cable to this equipment will invalidate
the FCC Certification of this device and may
cause interference levels which exceed the limits
established by the FCC for this equipment. It is
the responsibility of the user to obtain and use a
shielded equipment interface cable with this
device. If this equipment has more than one
interface connector, do not leave cables
connected to unused interfaces.
Changes or modifications not expressly
approved by the manufacturer could void the
user’s authority to operate the equipment.
ii
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For Canadian Users
This Class B digital apparatus complies with
Canadian ICES-003.
Cet appareil numérique de la classe B est conforme
à la norme NMB-003 du Canada.
Declaration of Conformity
According to ISO/IEC Guide 22 and EN 45014
Manufacturer:
Address:
SEIKO EPSON CORPORATION
3-5, Owa 3-chome, Suwa-shi,
Nagano-ken 392-8502 Japan
Representative:
EPSON EUROPE B.V.
Address:
Prof. J. H. Bavincklaan 5 1183
AT Amstelveen
The Netherlands
Declares that the Product:
Product Name: Dot Matrix Printer
Model:
P922A
Conforms to the following Directive(s) and
Norm(s):
Directive 73/23/EEC:
EN 60950
Directive 89/336/EEC:
EN 55022 Class B
EN 61000-3-2
EN 61000-3-3
EN 50082-1
IEC 801-2
IEC 801-3
IEC 801-4
March 1999
H. Horiuchi
President of EPSON EUROPE B.V.
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Contents
Getting to Know Your Printer
Easy-to-Use Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Available Paper Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Printing on continuous paper. . . . . . . . . . . . . . . . . . . . . . . . . 4
Printing on single sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Ribbon Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Print Head Caution Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
For United Kingdom Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Use of options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
How To Use Your Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Warnings, Cautions, and Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Chapter 1 Setting Up the Printer
Unpacking the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Choosing a Place for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Positioning the continuous paper supply . . . . . . . . . . . . . . . 1-5
Installing or Replacing the Ribbon Cartridge . . . . . . . . . . . . . . . . 1-6
Attaching the Paper Guide Base . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Plugging in the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Connecting the Printer to Your Computer . . . . . . . . . . . . . . . . . . 1-14
Installing the Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
Installing the printer software in Windows 98, 95,
or NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
Installing the printer software in Windows 3.1 or NT 3.5x 1-19
For DOS programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21
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Chapter 2 Printing on Continuous Paper
Setting the Paper Release Lever . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Setting the Paper Thickness Lever . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Using the Rear Push Tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Loading paper onto the rear push tractor . . . . . . . . . . . . . . 2-6
Removing a printed document from the rear push tractor 2-10
Using the Front Push Tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Loading paper onto the front push tractor . . . . . . . . . . . . . 2-12
Removing a printed document from the front push tractor2-17
Removing the front push tractor. . . . . . . . . . . . . . . . . . . . . . 2-18
Reinstalling the tractor in the front push position . . . . . . . 2-19
Using the Tractor in the Pull Position . . . . . . . . . . . . . . . . . . . . . . 2-21
Installing the tractor in the pull position . . . . . . . . . . . . . . . 2-21
Loading paper onto the pull tractor . . . . . . . . . . . . . . . . . . . 2-23
Removing the paper from the pull tractor. . . . . . . . . . . . . . 2-28
Using two tractors in a push/pull combination . . . . . . . . . 2-29
Removing the pull tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-31
Loading Multi-Part Forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-33
Loading Continuous Paper With Labels. . . . . . . . . . . . . . . . . . . . 2-34
Removing continuous paper with labels . . . . . . . . . . . . . . . 2-36
Switching Between Printing on Continuous Paper
and Printing on Single Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . 2-37
Switching to printing on single sheets . . . . . . . . . . . . . . . . . 2-37
Switching to printing on continuous paper. . . . . . . . . . . . . 2-38
Adjusting the Top-of-Form Position . . . . . . . . . . . . . . . . . . . . . . . 2-39
Advancing the Paper to the Tear-Off Edge . . . . . . . . . . . . . . . . . 2-42
Using the Tear Off/Bin button . . . . . . . . . . . . . . . . . . . . . . . 2-42
Advancing the paper to the tear-off position automatically2-43
Adjusting the tear-off position . . . . . . . . . . . . . . . . . . . . . . . 2-43
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Chapter 3 Printing on Single Sheets
Using Single Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Available paper types and paper slots . . . . . . . . . . . . . . . . . 3-2
Loading single-sheet multi-part forms . . . . . . . . . . . . . . . . . 3-4
Loading envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Loading postcards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Loading Single Sheets in the Top Paper Slot . . . . . . . . . . . . . . . . . 3-8
Loading Single Sheets in the Front Paper Slot . . . . . . . . . . . . . . . 3-11
Chapter 4 Using the Printer Software
About Your Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Using the Printer Driver With Windows 95 or 98 . . . . . . . . . . . . 4-3
Accessing the printer driver from Windows applications . 4-3
Accessing the printer driver from the Start menu . . . . . . . . 4-5
Printer driver settings overview. . . . . . . . . . . . . . . . . . . . . . . 4-5
Using the Printer Driver With Windows 3.1 . . . . . . . . . . . . . . . . . 4-9
Accessing the printer driver from Windows applications . 4-9
Accessing the printer driver from the Control Panel . . . . . 4-11
Printer driver settings overview. . . . . . . . . . . . . . . . . . . . . . . 4-11
Using the Printer Driver With Windows NT 4.0 . . . . . . . . . . . . . 4-13
Accessing the printer driver from Windows applications . 4-13
Accessing the printer driver from the Start menu . . . . . . . . 4-15
Printer driver settings overview. . . . . . . . . . . . . . . . . . . . . . . 4-15
Using the Printer Driver With Windows NT 3.5x . . . . . . . . . . . . 4-18
Accessing the printer driver from Windows applications . 4-18
Accessing the printer driver from the Control Panel . . . . . 4-20
Printer driver settings overview. . . . . . . . . . . . . . . . . . . . . . . 4-21
Using the EPSON Remote! Utility . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Installing EPSON Remote! . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Accessing EPSON Remote! . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
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Chapter 5 Changing Printer Settings From the Printer’s Control
Panel
Selecting a Built-In Font . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
About Your Printer’s Default Settings. . . . . . . . . . . . . . . . . . . . . . 5-3
Changing default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Chapter 6 Using EPSON Status Monitor 2
About the EPSON Status Monitor 2 Utility . . . . . . . . . . . . . . . . .
Installing EPSON Status Monitor 2 . . . . . . . . . . . . . . . . . . . . . . . .
Accessing EPSON Status Monitor 2 . . . . . . . . . . . . . . . . . . . . . . .
Checking Printer Status Information. . . . . . . . . . . . . . . . . . . . . . .
Using the EPSON Status Monitor 2 window . . . . . . . . . . .
Using the Printer Status window . . . . . . . . . . . . . . . . . . . . .
Making Monitoring Preference Settings . . . . . . . . . . . . . . . . . . . .
Turning on background monitoring . . . . . . . . . . . . . . . . . .
Background monitoring icon. . . . . . . . . . . . . . . . . . . . . . . . .
6-2
6-3
6-5
6-5
6-5
6-11
6-12
6-13
6-14
Chapter 7 Troubleshooting
Using the Error Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power supply problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Single-sheet paper loading or feeding problems . . . . . . . .
Continuous paper loading or feeding problems . . . . . . . .
Wrong top-of-form position . . . . . . . . . . . . . . . . . . . . . . . . .
Wrong tear-off position . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing or printout quality problems . . . . . . . . . . . . . . . . .
Clearing Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Aligning Vertical Lines in Your Printout . . . . . . . . . . . . . . . . . . .
Printing a Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing a Hex Dump. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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7-2
7-4
7-5
7-6
7-8
7-9
7-10
7-11
7-16
7-17
7-18
7-19
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Appendix A Enhancing Your Printer With Options
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Paper handling options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Optional interface cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Using the Optional Cut-Sheet Feeders . . . . . . . . . . . . . . . . . . . . . . A-4
Installing the high-capacity or double-bin cut-sheet feederA-4
Loading paper in the high-capacity cut-sheet feeder . . . . . A-6
Selecting the paper source (bin 1 or bin 2) . . . . . . . . . . . . . . A-10
Switching between continuous paper and single-sheet paper in
the cut-sheet feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-11
Using the Roll Paper Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-12
Assembling the roll paper holder . . . . . . . . . . . . . . . . . . . . . A-12
Installing the roll paper holder. . . . . . . . . . . . . . . . . . . . . . . . A-13
Loading roll paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-14
Removing roll paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-16
Installing an Interface Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-17
Appendix B Cleaning and Transporting the Printer
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
Appendix C Specifications
Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4
Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5
Paper alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-8
Printable area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-9
Safety approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-11
CE marking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-11
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Command Lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
EPSON ESC/P control codes. . . . . . . . . . . . . . . . . . . . . . . . .
IBM 2380 Plus emulation control codes . . . . . . . . . . . . . . . .
Character Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
International character sets for the Italic table . . . . . . . . . .
C-12
C-12
C-16
C-17
C-28
Appendix D Customer Support Information
Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . .
For North American Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electronic support services . . . . . . . . . . . . . . . . . . . . . . . . . .
Automated telephone services . . . . . . . . . . . . . . . . . . . . . . .
For United Kingdom and the Republic of Ireland Users . . . . . .
Enquiry Desk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Faxon EPSON. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
EPtec - Bulletin Board Service for latest drivers and
utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
World Wide Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
For Australian Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
EPSON FAXBACK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
EPSON Bulletin Board System . . . . . . . . . . . . . . . . . . . . . . .
Internet URL http://www.epson.com.au . . . . . . . . . . . . . .
Your dealer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
EPSON Helpdesk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
For Singapore Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
For Hong Kong Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Internet home page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electronic bulletin board system. . . . . . . . . . . . . . . . . . . . . .
Technical support hotline. . . . . . . . . . . . . . . . . . . . . . . . . . . .
For Philippines Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Glossary
Index
x
D-2
D-2
D-2
D-3
D-4
D-4
D-4
D-5
D-5
D-5
D-6
D-6
D-6
D-6
D-6
D-7
D-7
D-8
D-8
D-8
D-8
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Getting to Know Your Printer
Your EPSON ® FX-980 9-pin dot matrix printer provides
high-quality printing and great performance in a compact design.
Features include:
❏ a variety of paper paths to suit your printing needs
❏ the ability to handle a wide range of paper types, including
continuous paper, multi-part forms with one original and
up to six copies, labels, single sheets, envelopes, and
postcards
❏ high-speed printing of up to 569 characters per second at
12 characters per inch
❏ equipped with built-in parallel and serial interface board
Your printer also comes with printer driver software, the
EPSON Status Monitor 2 utility for Microsoft® Windows® 95 or
98 that lets you check the status of your printer quickly and easily,
and other software. In addition, many options are available to suit
your individual needs.
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Easy-to-Use Features
This section highlights some easy-to-use features that you’ll
find helpful.
❏ Use the tear-off feature to save paper.
If you load paper in the rear or front push tractor, you can use
the tear-off feature to advance your continuous paper to the
printer’s tear-off edge when you finish printing. Then you can
easily tear off printed sheets and save paper normally lost
between documents. For more information, see Chapter 2.
1-1.eps
❏ Use the paper release lever to change the paper path
without removing continuous paper from the tractors.
Using the paper release lever, you can easily switch to
printing on single sheets without removing the continuous
paper loaded in the rear or front push tractor. You can also
easily switch to printing on continuous paper on a different
tractor. For more information, see Chapter 2.
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paper release
lever
❏ Use the micro adjust feature to adjust the top-of-form and
tear-off positions. (See the Glossary for explanations of the
top-of-form and tear-off positions.)
The micro adjust feature allows you to move the paper forward
or backward in 1/216 inch increments so that you can make
precise adjustments to the top-of-form and tear-off positions. For
more information, see Chapter 2.
Available Paper Paths
Your printer provides a variety of paper paths for printing on
continuous and single-sheet paper. As described below, paper
can be fed into the printer from the top, front, bottom, or rear. You
can select the paper path that best suits your current printing
needs.
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Printing on continuous paper
You can choose from three tractor positions (front push, rear
push, and pull) and three paper entry slots (front, rear, and
bottom) for continuous paper printing. This section helps you
determine which paper paths and tractor positions are best for
your continuous paper printing needs. See the appropriate
sections in Chapter 2 for tractor installation and paper loading
instructions.
Using a push tractor
If you often need to tear off sheets of continuous paper (for
example, if you are printing purchase orders or sales slips), it is
best to use a push tractor. This allows you to use the printer’s tearoff edge to easily tear off printed sheets of continuous paper at
the perforation. Also, when continuous paper is loaded on a push
tractor, you can load single sheets of paper from the paper guide
without removing the continuous paper from the tractor.
There are two push tractor positions: front and rear. The tractor
is installed in the front push and rear push positions when the
printer is shipped. See the table below for details about the push
positions and the corresponding paper-feeding paths.
Note:
❏ Always load multi-part forms with seven parts (one original plus
six copies) from the front or bottom slot onto the pull tractor.
❏ The rear push tractor cannot be removed.
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Description
To use this tractor, load paper in the rear slot. When
you print on multi-part forms that are bound on only
one side by point gluing, load them in the rear paper
slot; the front push tractor cannot feed this type of
form.
Note:
Because thick multi part forms require a straight
paper path, load them in the front slot.
g2-8aa1.eps
rear push
g2-8aa4.eps
Caution:
Do not load continuous paper with labels in the rear
slot; the labels may come off their backing sheet
inside the printer and cause a paper jam.
To use this tractor, load paper in the front slot. If you
print on thick paper such as multi-part forms or
continuous paper with labels, use the front paper
slot because this paper path from this slot is almost
straight. This reduces the chance of paper jams.
front push
Using a pull tractor
If you often print on thick or heavy continuous paper, such as
multi-part forms or continuous paper with labels, use a tractor in
the pull position. The pull tractor provides you with the best
paper jam prevention, and allows you to load continuous paper
from the front, rear, or bottom of the printer. However, you cannot
use the tear-off feature with the pull tractor.
Note:
If you plan to use a tractor in the pull position, you can remove the tractor
from the rear push position and reinstall it in the pull position, or you
can purchase an optional additional tractor unit (C80033✽) and install
it in the pull position. See Chapter 2 for instructions.
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You can use the front, bottom, or rear paper slot with the pull
tractor.
Paper slot
Description
If you print on thick paper such as multi-part forms
or continuous paper with labels, use the front paper
slot because this paper path is almost straight. This
reduces the chance of paper jams.
g2-8aa1.eps
front
The bottom paper slot has the straightest paper
path, so it is the best slot to use when printing on thick
paper, such as multi-part forms or continuous paper
with labels.
bottom
Note:
When loading paper in the bottom slot, be sure to
use a printer stand with an opening large enough
for the paper to feed through it without obstruction.
You can also load continuous paper from the rear
pull tractor position.
rear
Note:
Paper loaded from the rear slot results in a curved
paper path, which may affect loading
performance, so use the front or bottom slot
whenever possible.
Caution:
Do not load continuous paper with labels in the rear
slot; the labels may come off their backing sheet
inside the printer and cause a paper jam.
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Using the push and pull tractors in combination
You can improve paper feeding and reduce paper jams by using
two tractors at the same time. This is especially helpful for
printing on continuous pre-printed forms, multi-part forms, or
labels, and for printing high-quality graphics. When using two
tractors in combination, you can load paper either in the front
paper slot both the front push tractor and the pull tractor, or in
the rear paper slot with both the rear push tractor and the pull
tractor.
Combination
Description
To use the rear push tractor with the pull tractor, you
need to remove the standard tractor that comes in
the front push position and install it in the pull
position.
Note:
Because thick multi-part forms require a straight
paper path, load them in the front slot.
rear push
and pull
Caution:
Do not load continuous paper with labels onto
the rear push tractor even when it is used in
combination with the pull tractor. If you load
continuous paper with labels onto the rear push/pull
tractor, the labels may come off their backing sheet
inside the printer and cause a paper jam.
g2-8aa4.eps
g2-8aa1.eps
To use the front push tractor with the pull tractor, you
need to purchase the optional pull tractor
(C80033✻) and install it in the pull position.
front push
and pull
Note:
For more information on how to use two tractors in a push and pull
combination, see “Using two tractors in a push/pull combination” on
page 2-29.
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Printing on single sheets
As shown below, you can load single sheets from the top or the
front of the printer. You can load ordinary single sheets from
either position, even with continuous paper already loaded in the
front or rear push tractor.
This section helps you determine which paper slot best suits your
single-sheet printing needs. See Chapter 3 for paper loading
instructions.
Loading paper in the top slot
You can load ordinary single sheets, single-sheet multi-part
forms, envelopes, or postcards in the top slot.
2-9n.eps
Note:
Load envelopes in the top slot only.
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Loading paper in the front slot
You can load ordinary single sheets, single-sheet multi-part
forms, or postcards in the front slot.
2-12.eps
Note:
Always use the front paper slot to load glue-fastened single-sheet multipart forms bound at the side of the form.
Options
Your printer comes with everything necessary to print on
continuous paper and single sheets using a variety of paper paths.
By adding options, such as a cut-sheet feeder, pull tractor unit, or
roll paper holder, you can further expand your printer’s
versatility. Optional interface cards are also available to
supplement your printer’s built-in parallel interface and built-in
serial interface. For more information on options for your printer,
see Appendix A, “Enhancing Your Printer With Options”.
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Ribbon Cartridge
Your printer uses the following ribbon cartridge:
EPSON black ribbon cartridge
S015091
When printing becomes faint, you need to replace the ribbon
cartridge. Genuine EPSON ribbon cartridges are designed and
manufactured to work properly with your EPSON printer. They
ensure proper operation and long life of the print head and other
printer parts.
To replace a used ribbon cartridge, follow the instructions in
“Installing or Replacing the Ribbon Cartridge” on page 1-6.
Important Safety Instructions
Read all of these instructions and save them for later reference.
Follow all warnings and instructions marked on the printer.
❏ Do not place the printer on an unstable surface or near a
radiator or heat source.
❏ Place the printer on a flat surface. The printer will not operate
properly if it is tilted or at an angle.
❏ Do not block or cover the openings in the printer’s cabinet.
Do not insert objects through the slots.
❏ Use only the type of power source indicated on the printer’s
label.
❏ Connect all equipment to properly grounded power outlets.
Avoid using outlets on the same circuit as photocopiers or air
control systems that regularly switch on and off.
❏ Do not use a damaged or frayed power cord.
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❏ If you use an extension cord with the printer, make sure the
total ampere rating of all devices plugged into the extension
cord does not exceed the cord’s ampere rating. Also, make
sure the total of all devices plugged into the wall outlet does
not exceed the wall outlet’s ampere rating.
❏ Unplug the printer before cleaning, and clean it with a damp
cloth only.
❏ Do not spill liquid on the printer.
❏ Except as specifically explained in this guide, do not attempt
to service the printer yourself.
❏ Unplug the printer and refer servicing to qualified
personnel under the following conditions:
If the power cord or plug is damaged; if liquid has entered the
printer; if the printer has been dropped or the cabinet
damaged; or if the printer does not operate normally or
exhibits a distinct change in performance. Adjust only those
controls that are covered by the operating instructions.
❏
K
Printer parts marked with this symbol may be hot.
Turn off the printer and let it cool for a few minutes
before you touch any printer part marked with this
symbol.
❏ If you plan to use the printer in Germany, observe the
following:
To provide adequate short-circuit protection and overcurrent protection for this printer, the building installation
must be protected by a 16 Amp circuit breaker.
Note for German-speaking users:
Bei Anschluß des Druckers an die Stromversorgung muß
sichergestellt werden, daß die Gebäudeinstallation mit einem 16
A-Überstromschalter abgesichert ist.
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Print Head Caution Symbol
K
The symbol on the print head indicates that this
part may be hot. Never touch the print head just
after the printer has been used. Let the print head
cool for a few minutes before touching it.
ENERGY STAR Compliance
As an ENERGY STAR Partner, EPSON has
determined that this product meets the E NERGY
STAR guidelines for energy efficiency.
The International ENERGY STAR Office Equipment program
is a voluntary partnership with the computer and office
equipment industry to promote the introduction of
energy-efficient personal computers, monitors, printers, fax
machines, copiers, and scanners, in an effort to reduce air pollution
caused by power generation.
For United Kingdom Users
Use of options
Epson (UK) Limited shall not be liable against any damages
or problems arising from the use of any options or consumable
products other than those designated as Original EPSON
Products or EPSON Approved Products by Epson (UK) Limited.
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Safety information
w
Warning:
This appliance must be earthed. Refer to the rating plate
for voltage and check that the appliance voltage corresponds to
the supply voltage.
Important: The wires in the mains lead fitted to this appliance
are coloured in accordance with the following code:
Green and yellow — Earth
Blue — Neutral
Brown — Live
If you have to fit a plug:
As the colours of the mains lead of this appliance may not match
coloured markings used to identify the terminals in a plug, please
proceed as follows:
The green and yellow wire must be connected to the terminal in
the plug which is marked with the letter E or the Earth symbol (G ).
The blue wire must be connected to the terminal in the plug
marked with the letter N.
The brown wire must be connected to the terminal in the plug
marked with the letter L.
If damage occurs to the plug, replace the cord set or consult a
qualified electrician.
Replace fuses only with a fuse of the correct size and rating.
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How To Use Your Manuals
This User’s Guide provides detailed information on setting up
and using your printer. The Quick Reference Guide that also
comes with the printer summarizes basic information on how
to use the printer.
Warnings, Cautions, and Notes
This guide uses the following conventions:
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c
Warnings must be followed to avoid bodily injury.
Cautions must be observed to avoid damage to your equipment.
Notes contain important information and useful tips on the operation
of your printer.
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Chapter 1
1
Setting Up the Printer
Unpacking the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Choosing a Place for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Positioning the continuous paper supply . . . . . . . . . . . . . . . . 1-5
Installing or Replacing the Ribbon Cartridge . . . . . . . . . . . . . . . . . 1-6
Attaching the Paper Guide Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Plugging in the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Connecting the Printer to Your Computer . . . . . . . . . . . . . . . . . . . 1-14
Installing the Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
Installing the printer software in Windows 98, 95, or NT 4.01-18
Installing the printer software in Windows 3.1 or NT 3.5x . 1-19
For DOS programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21
Setting Up the Printer
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Unpacking the Printer
Besides this guide, your printer box should include an EPSON
printer software disk, a Notice Sheet, and the following items:
paper guide base
printer
New.eps
power cord
ribbon cartridge
screwdriver
Note:
Depending on your printer model, the power cord may be permanently
attached to the printer. Also, the shape of the power cord plug varies
depending on the country of purchase; be sure the plug you have is the
right one for your location.
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Caution:
There are several models of the printer designed for different
voltages, and it is not possible to adjust the printer for use with
another voltage. If the label on the back of the printer does not
show the correct voltage for your country, contact your dealer.
You must remove all protective materials packed around and
inside your printer before you set it up and turn on the power.
Follow the directions on the Notice Sheet (packed with the
printer) to remove these materials. A screwdriver has been
provided for removing the transportation screw.
Save all packing and protective materials, including the
transportation screw and the protective locking clips on the paper
tension unit, in case you need to ship the printer in the future. It
should always be transported in its original packaging or
equivalent materials.
Setting Up the Printer
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Choosing a Place for the Printer
Follow the guidelines below when selecting a location for your
printer.
❏ Place the printer on a flat, stable surface. The printer will not
operate properly if it is tilted or at an angle.
❏ Place the printer where you can easily connect it to a network
interface cable, if necessary.
❏ Leave adequate room around the printer for easy operation
and maintenance.
❏ Avoid using or storing the printer in places subject to rapid
changes in temperature and humidity. Keep it away from
direct sunlight, strong light, heat sources, or excessive
moisture or dust.
❏ Avoid places subject to shocks and vibrations.
❏ Place the printer near a wall outlet where you can easily
unplug the power cord.
Note for French-speaking users:
Placez l'imprimante près d'une prise de contact où la fiche peut être
débranchée facilement.
❏ Avoid electrical outlets controlled by wall switches or
automatic timers. An interruption in power can erase
information in the memory of your printer or computer.
Also avoid outlets on the same circuit as large motors or
other appliances that can cause voltage fluctuations.
❏ Keep the entire computer system away from potential sources
of electromagnetic interference, such as loudspeakers or the
base units of cordless telephones.
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❏ Use a grounded power outlet; do not use an adapter plug.
❏ Make sure the paper path is clear and unobstructed before
you print on continuous paper. (See the next section.)
1
If you plan to use a printer stand, follow these guidelines:
❏ Use a stand that supports at least 22 kg (48.5 lb).
❏ Never use a stand that tilts the printer. The printer should
always be kept level.
❏ Position your printer’s power cord and interface cable so they
do not interfere with paper feeding. If possible, secure the
cables to a leg of the printer stand.
Positioning the continuous paper supply
Before using continuous paper, make sure you line up your paper
supply with the tractor feeder so the paper feeds smoothly into
the printer, as shown below.
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Setting Up the Printer
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Installing or Replacing the Ribbon Cartridge
EPSON recommends the use of genuine EPSON ribbon cartridges
(S015091). Products not manufactured by EPSON may cause
damage to your printer not covered by warranties.
w
Warning:
You will need to move the print head by hand to install or replace
the ribbon cartridge. If you have just used the printer, the print
head may be hot; let it cool for a few minutes before touching it.
1. Make sure the printer is turned off. The printer is off when
the surface of the Operate button is even with the button
protectors as shown.
G1-10a.eps
c
Caution:
Moving the print head while the printer is on may damage
the printer.
2. If the printer is connected to an electrical outlet, unplug it from
the outlet.
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3. Lift the printer cover by its back edge and then pull it
straight up and off.
1
1-2.eps
4. Make sure that the print head is not hot; if it is, let it cool for
a few minutes before touching it. Then slide the print head to
the ribbon installation position (the indented portion of the
paper tension unit) by hand.
Note:
When the pull tractor is installed, you can replace the ribbon
cartridge when the print head is not in the ribbon installation
position.
1-3-1.eps
Setting Up the Printer
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5. If a used ribbon cartridge is installed, grasp it the cartridge
and pull it slightly forward and up; the ribbon guide snaps
away from the metal pins behind the print head. Properly
dispose of the used ribbon cartridge.
New02.eps
ribbon guide
6. Remove the new ribbon cartridge from the package. Then
remove the separator from the middle of the ribbon cartridge
and discard the separator. Turn the ribbon-tightening knob
in the direction of the arrow to remove any slack in the ribbon.
separator
1-4.eps
ribbon-tightening knob
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7. Hold the cartridge with the ribbon-tightening knob up. Fit the
two front notches of the ribbon cartridge over the small pegs
on each side of the printer as shown below. Then lay the
cartridge flat.
1
1-5a.eps
8. Make sure that the two rear notches of the cartridge fit over
the small pegs on each side of the printer. Then gently press
down the cartridge until both ends click into place.
1-5b.eps
Setting Up the Printer
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9. Lift the cartridge’s ribbon guide (①) and insert it firmly over
the metal pins behind the print head (②). Make sure the ribbon
is not twisted or creased and that it is in place behind the print
head. Then press down the guide until it clicks into place.
ribbon guide
1-6su.eps
ribbon-tightening
knob
10. Turn the ribbon-tightening knob in the direction of the arrow
to remove any slack in the ribbon as shown in step 9. Then
slide the print head from side to side to make sure it moves
smoothly.
1-7.eps
1-10
Setting Up the Printer
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11. Replace the printer cover by first inserting the front tabs into
the slots on the printer and then lowering the cover into place.
Push it down until it clicks.
1
1-8.eps
1-9n.eps
Setting Up the Printer
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Attaching the Paper Guide Base
To install the paper guide base follow these steps:
1. Make sure the paper guide cover is open as shown below.
Attach the paper guide base by sliding the slots on the bottom
over the pegs located behind the paper tension unit, then tilt
the guide back until it stops.
1-9.eps
paper tension
unit
paper guide cover
c
Caution:
Make sure to slide the slots on the bottom of the paper guide over
the pegs located behind the paper tension unit on each side of the
printer.
1-11.eps
1-12
Setting Up the Printer
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2. Close the paper guide cover.
1
G1-10.eps
Plugging in the Printer
1. Make sure the printer is turned off. The printer is off when
the surface of the Operate button is even with the button
protectors as shown below.
Setting Up the Printer
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2. Check the label on the back of the printer to make sure its
voltage matches that of your electrical outlet. Also make sure
the plug on your printer’s power cord matches your electrical
outlet.
w
Warning:
It is not possible to change the printer’s voltage. If the rated
voltage and your outlet voltage do not match, contact your dealer
for assistance. Do not plug in the power cord.
3. If the power cord is not attached to the printer, plug the
appropriate end into the AC inlet on the back of the printer.
4. Plug the power cord into a properly grounded electrical
outlet.
Connecting the Printer to Your Computer
Your printer has three separate interface connections: an IEEE1284 compatible parallel interface, an EIA-232D serial interface
and Type B optional interface. See page A-3 for more information.
If your computer requires a different type of printer interface, you
should be able to use one of the optional interfaces described on
page A-3.
Follow the steps below to connect the printer to your computer
using a parallel or serial interface connector, or a ground wire
connector.
1. Make sure both the printer and computer are turned off. The
printer is off when the surface of the Operate button is even
with the button protectors.
1-14
Setting Up the Printer
1-16.eps
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2. Plug the cable connector securely into the printer’s interface
connector as shown.
1
Parallel interface
Plug the cable connector securely into the parallel interface
connector.
G1-12-2.eps
.
parallel interface
connector
Squeeze the wire clips together until they lock in place on both
sides of the connector.
Setting Up the Printer
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Serial interface
Plug the cable connector securely into the serial interface
connector.
serial interface
connector
Tighten the screws on the both sides of the connector.
1-16
Setting Up the Printer
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3. If your cable has a ground wire, connect it to the printer’s
ground connector as shown below.
1
4. Plug the other end of the cable into the computer.
After you connect the printer to your computer, install the printer
software as described in the next section.
Installing the Printer Software
After you connect the printer to your computer, you need to
install the software included on the EPSON printer software CDROM shipped with your printer.
Your printer software includes:
31run.tif
❏ Printer driver
The printer driver is the software that runs, or "drives," your
printer. With it, you can make printer settings such as print
quality, resolution, and paper size.
❏ EPSON Status Monitor 2 (Windows 95 or 98 only)
The EPSON Status Monitor 2 notifies you of printer errors and
displays printer status information.
Setting Up the Printer
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❏ EPSON Remote! (a DOS-based printer setup utility)
The EPSON Remote! utility allows you to easily change the
printer’s default settings from the computer screen. To use the
EPSON Remote! utility with DOS, see page 4-23.
To install the printer software, see "Installing the printer software
in Windows 98, 95, or NT 4.0" or "Installing the printer software
in Windows 3.1 or NT 3.5x" in this section. If you are using DOS,
see “For DOS programs” on page 1-21.
Installing the printer software in Windows 98, 95, or NT 4.0
Follow the steps below to install the printer software in Windows
98, 95, or NT 4.0:
Note:
❏ Installing the printer software for Windows NT 4.0 may require
network administration privileges. Ask your network administrator
for more information.
❏ If you wish to make a diskette version of the printer software on your
CD-ROM, insert the CD and run the EPSETUP program. In the
dialog box that appears, click the Driver disk creation utility
button and follow the on-screen instructions.
❏ If you are using the diskette version of the EPSON software, make
a backup copy of the EPSON printer software disk or disks before
you begin installation.
1. Make sure Windows 98, 95, or NT 4.0 is running and the
printer is off.
2. Insert the printer software CD-ROM in the CD-ROM drive.
The Install dialog box appears. (If you are using diskettes,
insert the diskette in a disk drive, then double-click the drive
icon and double-click the Setup.exe icon.)
3. Click Install to start the printer software installation, and
follow the instructions.
1-18
Setting Up the Printer
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Note:
❏ If the New Hardware Found screen or any other wizard appears
when you turn on your computer, click Cancel and follow the steps
above.
❏ Installation time varies depending on your computer.
For information on opening and using the software, see "Using
the Printer Software" in Chapter 4. After you install the printer
driver for Windows 98, 95, or NT 4.0, you can install the EPSON
Status Monitor 2 utility program. See Chapter 6 for information
on installing and using the Status Monitor.
Installing the printer software in Windows 3.1 or NT 3.5x
Follow the steps below to install the printer software on Windows
3.1 or NT 3.5x systems.
Note:
Installing the printer software on Windows NT 3.5x may require
network administration privileges. Ask your network administrator for
more information.
1. Make sure Windows is running and the Program Manager
window is open.
2. Insert the printer software CD-ROM shipped with your
printer in the CD-ROM drive. (If you are using diskettes,
insert Disk1 of your printer software in a disk drive.)
Setting Up the Printer
1-19
1
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3. Choose Run from the File menu. The Run dialog box appears.
In the Command Line box, type D:SETUP, (If your CD-ROM
drive has a drive letter other than "D", or if you are using a
diskette, substitute the appropriate drive letter.) Then click
OK.
❏ If you wish to make a diskette version of the printer software
on your CD-ROM, type EPSETUP instead of SETUP. In the
dialog box that appears, click the Driver disk creation utility
button and follow the on-screen instructions.
4. The installation program begins copying the printer software
files.
5. When the installation is complete, click OK to exit the
installation program.
The installation program automatically selects the FX-980 as the
default printer for Windows applications.
For information on opening and using the software, see "Using
the Printer Software" in Chapter 4.
1-20
Setting Up the Printer
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For DOS programs
To control the printer from DOS application programs, you must
select the printer you are using or another available printer from
the printer list of your application.
Choose the EPSON FX-980 printer at the appropriate step in the
setup or installation procedure. If the list in your application does
not include the FX-980 printer, choose the first available printer
from this list:
FX-880
FX-870
FX-850
FX-800
FX-85
FX-80+
FX-80
If none of these printers is listed, choose the first one available
from the following:
FX
LX
RX
MX
EPSON printer
Standard printer
Draft Printer
ASCII printer
Note:
If your application does not list a suitable alternative, contact the
software manufacturer to see if an update is available.
Setting Up the Printer
1-21
1
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1-22
Setting Up the Printer
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Chapter 2
Printing on Continuous Paper
Setting the Paper Release Lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Setting the Paper Thickness Lever . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Using the Rear Push Tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Loading paper onto the rear push tractor. . . . . . . . . . . . . . . . 2-6
Removing a printed document from the rear push tractor . 2-10
Using the Front Push Tractor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Loading paper onto the front push tractor . . . . . . . . . . . . . . . 2-12
Removing a printed document from the front push tractor 2-17
Removing the front push tractor . . . . . . . . . . . . . . . . . . . . . . . 2-18
Reinstalling the tractor in the front push position. . . . . . . . . 2-19
Using the Tractor in the Pull Position . . . . . . . . . . . . . . . . . . . . . . . 2-21
Installing the tractor in the pull position . . . . . . . . . . . . . . . . 2-21
Loading paper onto the pull tractor . . . . . . . . . . . . . . . . . . . . 2-23
Removing the paper from the pull tractor . . . . . . . . . . . . . . . 2-28
Using two tractors in a push/pull combination . . . . . . . . . . 2-29
Removing the pull tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-31
Loading Multi-Part Forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-33
Loading Continuous Paper With Labels . . . . . . . . . . . . . . . . . . . . . 2-34
Removing continuous paper with labels . . . . . . . . . . . . . . . . 2-36
Switching Between Printing on Continuous Paper
and Printing on Single Sheets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-37
Switching to printing on single sheets . . . . . . . . . . . . . . . . . . 2-37
Switching to printing on continuous paper . . . . . . . . . . . . . . 2-38
Adjusting the Top-of-Form Position. . . . . . . . . . . . . . . . . . . . . . . . . 2-39
Advancing the Paper to the Tear-Off Edge . . . . . . . . . . . . . . . . . . . 2-42
Using the Tear Off/Bin button . . . . . . . . . . . . . . . . . . . . . . . . . 2-42
Advancing the paper to the tear-off position automatically 2-43
Adjusting the tear-off position . . . . . . . . . . . . . . . . . . . . . . . . . 2-43
Printing on Continuous Paper
2-1
2
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Setting the Paper Release Lever
You can load continuous paper in the printer from several paper
sources, including the rear push tractor or the front push tractor.
Use the paper release lever to indicate the paper source you want
to use, as described in the table below.
Note:
To decide which paper source and paper path best suits your printing
needs, see “Available Paper Paths” on page 3.
paper release
lever
G2-8aaa.eps
The table below describes each paper release lever position.
Paper release
lever position
Description
Single-sheet position
For loading single-sheet paper from the top or front
slot. For information on loading single sheets, see
Chapter 3.
2-2
Printing on Continuous Paper
2-2g
2-4g
2-3g
2-5g
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Paper release
lever position
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Description
Rear push tractor position
For loading continuous paper from the tractor installed
in the rear push position. Also set the lever to this
position when using the rear push and pull tractors in
combination.
2
2-5g.eps
Front push tractor position
For loading continuous paper from the tractor installed
in the front push position. Also set the lever to this
position when using the front push and pull tractors in
combination.
Pull tractor position
For loading continuous paper from the tractor installed
on top of the printer in the pull position. When the
tractor is in the pull position, you can load paper in the
front, rear, or bottom slot.
Note:
You can load two different types of continuous paper onto the front and
rear push tractors, and easily switch between them using the paper
release lever. Before moving the paper release lever, always press the
Load/Eject button to feed the paper in the paper path backward to the
standby position.
2-38n.eps
Printing on Continuous Paper
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Setting the Paper Thickness Lever
Setting the paper thickness lever allows the printer to
accommodate various thicknesses of paper. The paper thickness
lever is located under the printer cover. You can select one of nine
positions identified by the scale next to the lever.
paper thickness
lever
-
Use the following table to set the paper thickness lever to match
the thickness of your paper.
2-4
Paper type*
Lever position
Ordinary (single sheets or continuous paper)
0
Thin paper
-1 or 0
Carbonless multipart forms with:**
2 parts (original + 1 copy)
3 parts (original + 2 copies)
4 parts (original + 3 copies)
5 parts (original + 4 copies)
6 parts (original + 5 copies)
7 parts (original + 6 copies)****
1
3
4
5
6
6
Continuous paper with labels***
2
Postcard
3
Envelopes
4 or 5
Printing on Continuous Paper
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* See Appendix C for complete paper specifications.
** It is recommended that multi-part forms be used in the front push
or pull position.
*** Continuous paper with labels cannot be used with the rear push
tractor. To use them, install the optional tractor unit in the front push
or pull position.
**** Always load multi-part forms with 7 parts (one original plus 6
copies) from the front or bottom slot onto the pull tractor.
2
Note:
❏ If the printed image is smeared, you may need to set the paper
thickness lever one position higher to improve print quality.
❏ If the printed image is faint or has many gaps, you may need to set
the paper thickness lever one position lower to improve print quality.
Printing on Continuous Paper
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Using the Rear Push Tractor
To use the rear push tractor, load continuous paper in the rear
slot. For information on when to use the rear push tractor, see
“Available Paper Paths” on page 3.
Note:
The tractors are installed in the front push and rear push positions when
the printer is shipped. The rear push tractor cannot be removed.
Loading paper onto the rear push tractor
If a tractor is installed in the pull position, you need to remove it
and install the paper tension unit as described on page 2-32 before
using the rear push tractor.
Note:
To avoid paper jams, it is best to load thick multi-part forms using the
front or bottom slot and the pull or front push tractor.
c
Caution:
Do not load continuous paper with labels in the rear paper slot;
the labels may come off their backing sheet inside the printer and
cause a paper jam.
To load paper onto the rear push tractor, follow these steps:
1. Make sure the printer is turned off.
2-6
Printing on Continuous Paper
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2. Open the paper guide cover and remove the paper guide base
by holding the both edges and lifting it up.
2
G3-19.eps
3. Set the paper release lever to the rear push tractor position.
Set the paper thickness lever (located under the printer cover)
to the proper position for your paper’s thickness.
Printing on Continuous Paper
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4. Release the left and right sprockets by pulling the sprocket
lock levers forward.
front of the printer
5. Slide the left sprocket to the left margin of the paper using the
scale on the printer. (Printing starts at the “0” mark.) Then
push the lever back to lock it in place.
front of the printer
2-10.eps
Note:
See “Paper alignment” and “Printable area” in Appendix C for
more information on the left margin position.
6. Slide the right sprocket to match the width of your paper, but
do not lock it. Move the paper support midway between the
two sprockets as shown above.
2-8
Printing on Continuous Paper
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7. Make sure your paper has a clean, straight edge. Then open
both sprocket covers and fit the first three holes of the paper,
printable side down, over the tractor pins. Then close the
sprocket covers.
2
2-17.eps
front of the printer
8. Slide the right sprocket to remove any slack in the paper; then
lock it in place by pushing the sprocket lock down.
9. Attach the paper guide base as described on page 1-12. After
installing the paper guide, grab the center section of the paper
guide, lift it up and lay it flat.
10. Slide the edge guides to the middle of the paper guide base.
Then close the paper guide cover.
2-20.eps
Note:
The printer cannot print when the cover is open.
Printing on Continuous Paper
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11. Turn on the printer. You may need to check and change the
printer driver settings as described in Chapter 4. When the
printer receives data, it automatically loads the paper and
starts printing. The printed pages are fed over the paper guide
toward the back of the printer.
2-20a.eps
12. After you finish printing, follow the steps in the next section
to tear off your printed document. If the first printed line on
your page appears too high or low, you can change its position
by using the micro adjust feature. See “Adjusting the Top-ofForm Position” on page 2-39.
c
Caution:
Never use the knob to adjust the top-of-form position; this may
damage the printer or cause it to lose the top-of-form position.
Removing a printed document from the rear push tractor
To remove the printed document, follow these steps:
1. Make sure the Tear Off/Bin lights are flashing. (This indicates
your paper is at the current tear-off position.) You may need
to press the Tear Off/Bin button.
2-10
Printing on Continuous Paper
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2. Open the paper guide cover, and tear off the printed
document using the tear-off edge of the printer.
2
2-22.eps
Note:
If your paper’s perforation is not properly aligned with the tear-off
edge, you can adjust the tear-off position using the micro adjust
feature. See “Adjusting the tear-off position” on page 2-43.
c
Caution:
Never use the knob to adjust the tear-off position; this may
damage the printer or cause it to lose the tear-off position.
3. Close the paper guide cover.
When you resume printing, the printer automatically feeds
the paper back to the top-of-form position and starts printing.
To feed continuous paper to the standby position where you can
remove the paper, press the Load/Eject button. (See the Glossary
for an explanation of the standby position.) Then open the
sprocket covers of the tractor and remove the paper.
c
Caution:
Always tear off your printed document before you press the
Load/Eject button. Reverse feeding several pages at a time may
cause a paper jam.
Printing on Continuous Paper
2-11
2-23.eps
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Using the Front Push Tractor
To use the front push tractor, load continuous paper in the front
slot. For more information on when to use the front push tractor,
see “Available Paper Paths” on page 3.
Note:
The tractors are installed in the front push and rear push positions when
the printer is shipped. The rear tractor cannot be removed.
If a tractor is not installed in the front push position, go to
“Reinstalling the tractor in the front push position” on page 2-19.
2-24.eps
Loading paper onto the front push tractor
To load paper onto the front push tractor, follow these steps:
1. Make sure the printer is turned off.
2. Open the front paper guide by pulling the tab at the center
of the guide. Then remove the guide by grasping both sides
and pulling it straight out of the printer. Check that the tractor
is installed in the front push position.
2-24a.eps
2-12
Printing on Continuous Paper
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3. Set the paper release lever to the front push tractor position.
Also set the paper thickness lever (located under the printer
cover) to the proper position for your paper’s thickness.
2
2-35a.eps
4. Release the left and right sprockets by pushing the sprocket
lock levers backward.
Printing on Continuous Paper
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5. Slide the left sprocket to the left margin of your paper using
the arrow mark inside the printer. (Printing starts at the arrow
mark.) Then pull the lever forward to lock it in place.
1-1.eps
Note:
See “Paper alignment” and “Printable area” in Appendix C for
more information on the left margin position.
6. Slide the right sprocket to match the width of your paper, but
do not lock it. Move the paper support midway between the
two sprockets as shown above.
2-14
Printing on Continuous Paper
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7. Make sure your paper has a clean, straight edge. Then open
both sprocket covers and fit the first three holes on each side
of the paper, printable side up, over the tractor pins. Then
close the sprocket covers.
2
8. Slide the right sprocket to remove any slack in the paper; then
lock it in place by pushing the sprocket lock down.
9. Attach the front paper guide by sliding it along the printer’s
mounting slots as shown below. Then close the front paper
guide.
2-17nn.eps
2-16b.eps
Printing on Continuous Paper
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10. Slide the edge guides to the middle of the top paper guide
base. Lift the center section of the paper guide base up and
lay it flat. Make sure that the printer cover and the paper guide
cover are closed.
Note:
The printer cannot print when the printer cover is open.
11. Turn on the printer. You may need to check and change the
printer driver settings as described in Chapter 4. When the
printer receives data, it automatically loads the paper and
starts printing. The printed pages are fed over the paper guide
toward the back of the printer.
C.eps
12. After you finish printing, follow the steps in the next section
to tear off your printed document.
2-16
Printing on Continuous Paper
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If the first line on your page appears too high or low, you can
change its position by using the micro adjust feature. See
“Adjusting the Top-of-Form Position” on page 2-39.
c
Caution:
Never use the knob to adjust the top-of-form position; this may
damage the printer or cause it to lose the top-of-form position.
2
2-26.eps
Removing a printed document from the front push tractor
To remove the printed document, follow these steps:
1. Make sure the Tear/Off Bin lights are flashing. (This indicates
your paper is at the current tear-off position.) You may need
to press the Tear Off/Bin button.
2. Open the paper guide cover, and tear off the printed
document using the tear-off edge of the printer.
2-27.eps
Printing on Continuous Paper
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Note:
If your paper’s perforation is not properly aligned with the tear-off
edge, you can adjust the tear-off position using the micro adjust
feature. See “Adjusting the tear-off position” on page 2-43.
c
Caution:
Never use the knob to adjust the tear-off position; this may
damage the printer or cause it to lose the tear-off position.
2-28.eps
3. Close the paper guide cover.
When you resume printing, the printer automatically feeds the
paper back to the top-of-form position and starts printing.
To remove the remaining paper from the printer, press the Load/
Eject button to feed the paper backward to the standby position.
(See the Glossary for an explanation of the standby position.) Then
open the sprocket covers of the tractor and remove the paper.
c
Caution:
Always tear off your printed document before you press the
Load/Eject button. Reverse feeding several pages at a time may
cause a paper jam.
Removing the front push tractor
To remove the tractor from the front push position, follow these
steps:
1. Remove any paper from the tractor as described in the
previous section.
2. Turn off the printer.
3. Open the front paper guide by pulling the tab at the center of
the guide. Then remove the guide by grasping both sides and
pulling it straight out of the printer.
2-18
Printing on Continuous Paper
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4. Press the tractor’s lock tabs, tilt the tractor up, and lift it out
of the printer.
2
2-29a.eps
5. Replace the front paper guide by sliding it along the printer’s
mounting slots until it locks in place. Then close the front
paper guide.
2-35c.eps
Reinstalling the tractor in the front push position
If a tractor is installed in the pull position, you need to remove it
and install the paper tension unit as described on page 2-32 before
using the front push tractor.
To reinstall the tractor in the front push position, follow these
steps:
1. Make sure the printer is turned off.
Printing on Continuous Paper
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2. Open the front paper guide by pulling the tab at the center
of the guide. Then remove the guide by grasping both sides
and pulling it straight out of the printer.
tab
3. Insert the tractor into the printer’s mounting slots and press
down both ends of the tractor to make sure that it is firmly
seated.
You are now ready to load continuous paper onto the front push
tractor as described in the next section. To remove the tractor,
see“Removing the front push tractor” on page 2-18.
2-20
Printing on Continuous Paper
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Using the Tractor in the Pull Position
Using the tractor in the pull position is ideal for printing on thick
and heavy continuous paper, such as multi-part forms or
continuous paper with labels. However, you cannot use the tearoff feature with the pull tractor.
Because thick paper requires a straight paper path to avoid paper
jams, you should load paper in the front or bottom slot when
using the pull tractor.
c
Caution:
Do not load continuous paper with labels in the rear paper slot;
the labels may come off their backing sheet inside the printer and
cause a paper jam.
To further reduce the chance of paper jams and improve the
performance of continuous paper, you can use two tractors in
combination. When using this printing method, load the paper
onto both the front push tractor and the pull tractor, or both the
rear push tractor and the pull tractor. See “Using two tractors in
a push/pull combination” on page 2-29.
Installing the tractor in the pull position
To install a tractor in the pull position, you must either remove
the front push tractor or purchase the optional pull tractor
(C80033✽). To remove the front push tractor, see “Removing the
front push tractor” on page 2-18.
Note:
The tractor in the rear push position cannot be removed.
To install a tractor in the pull position, follow these steps:
1. Make sure the printer is turned off. Then lift the printer cover
up and off the printer.
Printing on Continuous Paper
2-21
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2. Push up the tabs on each side of the paper tension unit and
lift the unit up and off the printer. Store the paper tension unit
in a safe place.
3. Lower the tractor into the printer’s mounting slots and press
down both ends of the tractor to make sure that it is firmly
seated.
2-18nn.eps
2-22
Printing on Continuous Paper
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You are now ready to load continuous paper onto the pull tractor
as described in the next section. To remove the pull tractor, see
“Removing the pull tractor” on page 2-31.
2
Loading paper onto the pull tractor
When using the pull tractor, load continuous paper in the front
or bottom slot, if possible; loading paper in the rear slot may
increase the chance of a paper jam.
2-19nn.eps
c
Caution:
Do not load continuous paper with labels in the rear paper slot;
the labels may come off their backing sheet inside the printer and
cause a paper jam.
To load paper onto the pull tractor, follow these steps:
1. Make sure the printer is turned off, and the printer cover is
removed. Also check that the tractor is installed in the pull
position.
2. Slide the edge guides to the middle of the paper guide. Lift
the center section of the paper guide up and lay it flat.
3. Set the paper release lever to the pull tractor position. Set the
paper thickness lever to the proper position for your paper’s
thickness.
-
Printing on Continuous Paper
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4. Release the left and right sprockets by pulling the sprocket
lock levers forward.
5. Slide the left sprocket to the left margin of the paper using the
scale on the paper guide as a guide. (Printing starts at the
arrow mark.) Then push the lever back to lock it in place.
Note:
See Appendix C, “Paper alignment” and “Printable area” for more
information on the left margin position.
6. Slide the right sprocket to match the width of your paper, but
do not lock it. Move the paper support midway between the
two sprockets as shown above.
2-24
Printing on Continuous Paper
2-31.eps
2-32a.eps
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7. Make sure your paper has a clean, straight edge. Then open
both sprocket covers.
8. Insert the paper into the front, bottom, or rear paper slot as
described below until it emerges between the platen and the
ribbon guide. Then pull up the paper until the perforation
between the first and second pages is even with the top of the
printer’s ribbon.
2
2-33a.eps
Before you load paper in the
front slot, remove the front
paper guide. Then load
paper printable side up.
Load paper in the bottom slot
printable side up (forward).
Before you load paper in the
rear slot, remove the paper
guide base. Then load paper
in the rear slot, printable side
down and attach the paper
guide base.
Printing on Continuous Paper
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9. Fit three holes on each side of the paper over the tractor pins
on both sprockets. Then close the sprocket covers.
10. Slide the right sprocket to remove any slack in the paper, then
lock it in place by pushing the sprocket lock down.
11. If you use the front slot, attach the front paper guide with the
continuous paper positioned as shown below. Then close it.
2-34a.eps
2-34b.eps
12. If you use the rear slot, replace the paper guide base and make
sure the edge guides are together in the middle of the paper
guide base and lift the center section of the paper guide base
up and lay it flat.
13. Turn on the printer.
14. Remove any slack in the paper and adjust the top-of-form
position (the position where the printer will start printing) by
pressing the LF/FF button or using the micro adjust feature.
(To use the micro adjust feature, see Appendix 2, “Adjusting
the Top-of-Form Position”.) The printer will start printing at
the current position without advancing the paper.
2-26
Printing on Continuous Paper
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Caution:
❏ Never use the knob to remove slack in the paper or to
adjust the top-of-form position; this may damage the
printer or cause it to lose the top-of-form position.
❏ Always remove any slack from the paper; otherwise print
quality may be reduced.
2
15. Attach the printer cover and close the paper guide cover.
Note:
The printer cannot print when the printer cover is open.
G3-19-aa.eps
16. You may need to check and change the printer driver settings
as described in Chapter 4. Then send a print job to the printer.
The printer starts printing from the current position without
advancing the paper. The printed pages are fed over the paper
guide toward the back of the printer.
Printing on Continuous Paper
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17. After you finish printing, open the paper guide cover; then
tear off the printed document at the perforation nearest the
paper exit slot.
Removing the paper from the pull tractor
1. After you finish printing, tear off the supply of paper at the
perforation nearest the paper entry slot.
2. To eject the paper, hold down the LF/FF button.
2-28
Printing on Continuous Paper
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Using two tractors in a push/pull combination
To improve continuous paper feeding and reduce paper jams, you
can use two tractors at the same time. When using two tractors in
combination, you can load paper in the front paper slot onto both
the front push tractor and the pull tractor, or in the rear paper slot
onto both the rear push tractor and the pull tractor.
To use the front push tractor with the pull tractor, you need to
purchase the optional pull tractor (C80033✽). The tractor in the
rear push position cannot be removed. Install the optional pull
tractor as described in “Installing the tractor in the pull position”
on page 2-21.
To use the rear push tractor with the pull tractor, you can remove
the tractor from the front push position as described on page 2-18
and install it in the pull position as described on page 2-21.
Note:
The tractor in the rear push position cannot be removed.
To load paper onto two tractors, follow these steps:
1. Remove the printer cover and paper guide base.
2. Make sure one tractor is in the front or rear push position and
one tractor is in the pull position as described earlier in this
chapter.
3. Set the paper release lever to either the front push or rear push
tractor position, depending on which push tractor you are
using. Set the paper thickness lever to the proper position for
your paper’s thickness.
4. Load continuous paper onto the front or rear push tractor as
described earlier in this chapter.
Printing on Continuous Paper
2-29
2
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5. Turn on the printer. Press the Load/Eject button to advance
the paper to the top-of-form position. Then press the LF/FF
button until the perforation between the first and second page
is even with the top of the printer’s ribbon.
c
Caution:
Never use the knob to move the paper; this may damage the
printer or cause it to lose the top-of-form position.
6. Load the paper onto the pull tractor’s sprockets as described
in “Loading paper onto the pull tractor” on page 2-23.
7. Set the paper release lever to the pull tractor position. Then
remove any slack in the paper between the push and pull
tractors using the micro adjust feature (described on
“Adjusting the Top-of-Form Position” on page 2-39.) if
necessary.
8. Move the paper release lever back to the push tractor position
you set in step 2.
9. When the printer receives data, it will start printing at the
current position without advancing the paper. If necessary,
follow the steps in “Adjusting the Top-of-Form Position” on
page 2-39 to adjust the current position of the paper.
c
Caution
❏ Never use the knob to remove slack in the paper or to
adjust the top-of-form position; this may damage the
printer or cause it to lose the top-of-form position.
❏ Always remove any slack from the paper; otherwise print
quality may be reduced.
10. Attach the paper guide base. Then slide the edge guides to the
middle of the paper guide. Lift the center section of the paper
guide up and lay it flat.
2-30
Printing on Continuous Paper
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11. Attach the printer cover and close the paper guide cover.
Note:
The printer cannot print when the printer cover is open.
12. You may need to check and change the printer driver settings
as described in Chapter 4. Then send a print job to the printer.
The printer starts printing from the current position without
advancing the paper. The printed pages are fed over the paper
guide toward the back of the printer.
13. After you finish printing, open the paper guide cover; then
tear off the printed document at the perforation nearest the
paper exit slot.
To remove the paper from the tractors, follow the steps under
“Removing the paper from the pull tractor” on page 2-28.
Removing the pull tractor
To remove the tractor from the pull position, follow these steps:
1. Remove any paper loaded on the pull tractor as described on
page 2-28.
2. Turn off the printer. Then remove the printer cover and lift
the paper guide up and off the printer.
Printing on Continuous Paper
2-31
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3. Press the tractor’s lock tabs, tilt the tractor toward you, and
lift it off the printer.
2-35ac.eps
4. Store the tractor in a safe place, or install it in the front push
position as described on page 2-12.
5. To replace the paper tension unit, lower it onto the printer’s
mounting pegs. Then press down both ends of the unit until
it clicks into place.
2-32
Printing on Continuous Paper
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6. Replace the paper guide base and the printer cover. Then close
the paper guide cover.
2
Loading Multi-Part Forms
You can use carbonless multi-part forms of up to seven parts (six
copies in addition to the original). Make sure you set the paper
thickness lever to the proper position based on the number of
layers in your form.
G3-17-3.eps
For best results with thick paper, such as multi-part forms, select
a straight or almost straight paper path. It is best to load multipart forms using:
❏ the front slot and the front push tractor
❏ the front or bottom slot and the pull tractor
Except for setting the paper thickness lever, you load multi-part
forms the same way you load ordinary continuous paper. For
details, see the sections on loading continuous paper earlier in this
chapter.
Note:
❏ Be sure your multi-part forms do not exceed 0.46 mm (0.018 inches)
in thickness for the printable area and 0.9 mm (0.035 inches) for the
perforated edges.
❏ Use multi-part forms only under normal temperature and humidity
conditions, as follows:
Temperature
15 to 25 °C (59 to 77 °F)
Humidity
30 to 60% RH
❏ Do not load paper that is damaged, curled, or wrinkled.
Printing on Continuous Paper
2-33
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Loading Continuous Paper With Labels
When printing on labels, use only the type of labels that are
mounted on continuous backing sheets with sprocket holes for
use with a tractor feeder. Do not try to print on single sheets with
labels because the printer may not feed labels on a shiny backing
sheet properly.
Thick paper, such as continuous paper with labels, requires a
straight or almost straight paper path. You can load labels in the
front (push tractor or pull tractor) or bottom (pull tractor) paper
slot; however, for best results, use the tractor in the pull position
and load paper in the front or bottom paper slot.
You load labels the same way you load ordinary continuous
paper, except you must set the paper thickness lever to 2 before
printing on labels. See “Loading paper onto the pull tractor” on
page 2-23 for more information.
2-34
Printing on Continuous Paper
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Caution:
❏ Do not load continuous paper with labels in the rear paper
slot because the paper path from the rear slot is curved; labels
may come off their backing sheet inside the printer and cause
a paper jam.
❏ Never use the tear-off feature (by pressing the Tear Off/Bin
button or turning on the auto tear-off mode as described in
“About Your Printer’s Default Settings” in Chapter 5) to
feed continuous paper with labels backward; they may come
off their backing sheet and jam the printer.
❏ Because labels are sensitive to temperature and humidity, use
them only under normal operating conditions, as follows:
Temperature
15 to 25 °C (59 to 77 °F)
Humidity
30 to 60% RH
❏ Do not load continuous paper with labels that is damaged,
curled, or wrinkled.
❏ Do not leave labels loaded in the printer between jobs; they
may curl around the platen and jam when you resume
printing.
Printing on Continuous Paper
2-35
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Removing continuous paper with labels
To avoid peeling labels off the backing sheet and jamming the
printer, follow the steps below when you remove continuous
paper with labels from the printer.
1. Tear off the supply of continuous labels at the perforation
nearest the paper entry slot.
2. Hold down the LF/FF button to eject the remaining labels from
the printer.
c
2-36
Caution:
Never press the Load/Eject or Tear Off/Bin button. When fed
backward, labels can easily come off the backing sheet and cause
a paper jam.
Printing on Continuous Paper
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Switching Between Printing on Continuous Paper
and Printing on Single Sheets
You can easily switch back and forth between printing on
continuous paper with a push tractor and printing on single
sheets without having to remove or reload the continuous paper.
2
Switching to printing on single sheets
To switch from printing on continuous paper with the rear or
front push tractor to printing on single sheets, follow these steps:
Note:
❏ If continuous paper with labels is loaded in the printer, remove it
before switching to single-sheet printing. See “Removing
continuous paper with labels” on page 2-36.
❏ If a tractor is in the pull position, remove any continuous paper from
it before switching to single-sheet printing. See “Removing the
paper from the pull tractor” on page 2-28.
1. If any printed pages remain in the printer, press the Tear Off/
Bin button to advance the paper to the tear-off position. Then
tear off the printed pages.
c
Caution:
❏ Tear off your printed document before you press the
Load/Eject button in the next step. Reverse feeding
several pages at a time may cause a paper jam.
❏ Never use the knob to eject paper while the printer is on;
this may damage the printer or cause it to lose the tearoff position.
Printing on Continuous Paper
2-37
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2. Press the Load/Eject button to feed the continuous paper
backward to the standby position. The paper is still attached
to the push tractor but is no longer in the paper path.
3. Load single sheets in the top or front paper guide as described
in Chapter 3.
Switching to printing on continuous paper
To switch from printing on single sheets to printing on continuous
paper with the front or rear push tractor, follow these steps:
1. If a single sheet remains in the printer, press the Load/Eject
button to eject it.
New14.eps
c
Caution:
Never use the knob to eject paper while the printer is on; this
may damage the printer or cause it to lose the top-of-form
position.
2. Make sure that the tractor is installed in the front or rear push
position. To install the tractor in the front position, see
“Reinstalling the tractor in the front push position” on page
2-19 .
3. Load continuous paper onto the front or rear push tractor as
described earlier in this chapter.
The printer loads your continuous paper automatically when you
begin printing.
2-38
Printing on Continuous Paper
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Adjusting the Top-of-Form Position
The top-of-form position is the position on the page where the
printer starts printing. If your printing appears too high or low
on the page, you can use the micro adjust feature to adjust the topof-form position. Follow these steps:
c
Caution:
Never use the knob to adjust the top-of-form position; this may
damage the printer or cause it to lose the top-of-form position.
Note:
❏ Your top-of-form position setting remains in effect until you change
it, even if you turn off the printer.
❏ The top margin setting made in some application software overrides
the top-of-form position setting you make with the micro adjust
feature. If necessary, adjust the top-of-form position in your
software.
1. Make sure the printer is turned on.
2. If necessary, load paper as described earlier in this chapter. If
you load paper onto a push tractor, press the Load/Eject
button to advance the paper to the current top-of-form
position.
3. Lift the printer cover up and off the printer.
4. Hold down the Pause button for about three seconds. The
Pause light starts flashing and the printer enters the micro
adjust mode.
Printing on Continuous Paper
2-39
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5. Press the LF/FF D button to move the top-of-form position up
on the page, or press the Load/Eject U button to move the
top-of-form position down on the page.
c
Caution:
Never use the knob to adjust the top-of-form position; this
may damage the printer or cause it to lose the top-of-form
position.
plastic ribbon
cover
Note:
❏ The printer has a minimum and a maximum top-of-form
position. If you try to adjust it beyond these limits, the printer
beeps and stops moving the paper.
❏ When the paper reaches the default top-of-form position, the
printer also beeps and stops moving the paper briefly. You can
use the default setting as a reference point when adjusting the
top-of-form position.
2-40
Printing on Continuous Paper
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To adjust the top-of-form position for continuous paper
loaded on the pull tractor, see the following example:
First mark a point 6.5 mm (0.26 inches) above the paper’s
perforation; then position the paper so that the mark is even
with the top edge of the plastic ribbon cover. This gives you
an 8.5 mm (0.33 inches) margin on the next page, meaning the
printer starts printing 8.5 mm (0.33 inches) below the
perforation. If you mark a point 5.5 mm (0.22 inches) above
the perforation, you get a 9.5 mm (0.37inches) margin on the
next page.
6. After you set the top-of-form position, press the Pause button
to exit micro adjust mode.
Printing on Continuous Paper
2-41
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Advancing the Paper to the Tear-Off Edge
If you use the front or rear push tractor, you can use the tear-off
feature to advance your continuous paper to the printer’s tear-off
edge when you finish printing. You can then easily tear off the
printed document. When you resume printing, the printer
automatically feeds the paper back to the top-of-form position so
that you can save the paper normally lost between documents.
As described below, you can use the tear-off feature in two ways:
manually by pressing the printer’s Tear Off/Bin button, or
automatically by turning on the auto tear-off mode.
If the perforation between pages is not aligned with the tear-off
edge, you can adjust the position of the perforation using the
micro adjust feature. See “Adjusting the tear-off position” on page
2-43.
c
Caution:
Never use the tear-off feature (by pressing the Tear Off/Bin
button or turning on the auto tear-off mode as described below)
to feed continuous paper with labels backward; they may come off
their backing sheet and jam the printer.
Using the Tear Off/Bin button
After the printer finishes printing your document, check that the
Tear Off/Bin lights are not flashing. Then press the Tear Off/Bin
button. The printer advances the paper to the tear-off edge.
Note:
If the Tear Off/Bin lights are flashing, the paper is in the tear-off position.
If you press the Tear Off/Bin button again, the printer feeds your paper
to the next top-of-form position.
2-42
Printing on Continuous Paper
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Advancing the paper to the tear-off position
automatically
To automatically advance your printed documents to the tear-off
position, you need to turn on the auto tear-off mode and select
the appropriate page length for continuous paper in the defaultsetting mode. For instructions, see “Changing default settings”
on page 5-9.
When auto tear-off is on, the printer automatically advances the
paper to the tear-off position whenever it receives a full page of
data or a form feed command followed by no more data.
Adjusting the tear-off position
If your paper’s perforation is not aligned with the tear-off edge,
you can use the micro adjust feature to move the perforation to
the tear-off position. Follow these steps:
c
Caution:
Never use the knob to adjust the tear-off position; this may
damage the printer or cause it to lose the tear-off position.
Note:
Your tear-off position setting remains in effect until you change it, even
if you turn off the printer.
1. Make sure the Tear Off/Bin lights are flashing (the paper is at
the current tear-off position). You may need to press the Tear
Off/Bin button to advance the paper to the tear-off position.
2. Open the paper guide cover.
3. Hold down the Pause button for about three seconds. The
Pause light begins flashing and the printer enters the micro
adjust mode.
Printing on Continuous Paper
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4. Press the LF/FF D button to feed the paper backward, or press
the Load/Eject U button to feed the paper forward, until the
paper perforation is aligned with the tear-off edge.
tear-off edge
Note:
The printer has a minimum and a maximum tear-off position. If you
try to adjust the tear-off position beyond these limits, the printer
beeps and stops moving the paper.
5. After you set the tear-off position, press the Pause button to
turn off the micro adjust mode.
6. Tear off the printed pages.
When you resume printing, the printer automatically feeds the
paper back to the top-of-form position and begins printing.
2-44
Printing on Continuous Paper
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Chapter 3
Printing on Single Sheets
Using Single Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Available paper types and paper slots . . . . . . . . . . . . . . . . . . 3-2
Loading single-sheet multi-part forms . . . . . . . . . . . . . . . . . . 3-4
Loading envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Loading postcards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Loading Single Sheets in the Top Paper Slot . . . . . . . . . . . . . . . . . . 3-8
Loading Single Sheets in the Front Paper Slot . . . . . . . . . . . . . . . . 3-11
Printing on Single Sheets
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Using Single Sheets
Available paper types and paper slots
As shown below, you can load single-sheet paper one sheet at
a time using the paper guide on top of the printer or the front
paper guide. You can print on ordinary single sheets, single-sheet
multi-part forms, postcards, and envelopes. Your single-sheet
paper may be from 100 to 257 mm (3.9 to 10.1 in.) wide.
Note:
❏ To load a stack of single-sheet paper, use the optional cut-sheet
feeder. See Appendix A, “Enhancing Your Printer With Options”.
❏ For detailed specifications on the types of single-sheet paper you can
use, see Appendix C.
top paper slot
2-9n.eps
2-12.eps
front paper slot
3-2
Printing on Single Sheets
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The table below shows the types of paper you can load in the top
and front paper slots and the paper thickness lever setting for each
paper type. For more information on the paper thickness lever,
see “Setting the Paper Thickness Lever” on page 2-4.
Paper type
Available
paper slots
Paper thickness
lever position
Ordinary single-sheet paper
Top and front
-1 or 0
Top and front
1
3
4
5
6
Postcards
Top and front
3
Envelopes
Top
4 or 5
Multi-part forms (carbonless)
2 parts (original + 1 copy)
3 parts (original + 2 copies)
4 parts (original + 3 copies)
5 parts (original + 4 copies)
6 parts (original + 5 copies)
3
Note:
❏ If the printed image is smeared, you may need to set the paper
thickness lever one position higher to improve print quality.
❏ If the printed image is faint or has many gaps, you may need to set
the paper thickness lever one position lower to improve print quality.
❏ Do not load paper that is damaged, curled, or has been folded.
Printing on Single Sheets
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Loading single-sheet multi-part forms
You can load single-sheet multi-part forms one at a time in the
top or front paper slot as described in “Loading Single Sheets in
the Top Paper Slot” on page 3-8 or “Loading Single Sheets in the
Front Paper Slot” on page 3-11. Be sure to follow these guidelines:
❏ Use only carbonless multi-part forms bound as shown below.
fastened only at the
top by line gluing
fastened only at the
side by line gluing
New04.eps
New06.eps
❏ You can use the top or front paper slot to load single-sheet
multi-part forms that are fastened at the top.
Insert the of form in the top slot, bound edge first and the
printable side down, as shown below.
printable side down
New03.eps
3-4
Printing on Single Sheets
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Insert the of form in the front slot, bound edge first and
printable side up, as shown below.
3
New05.eps
printable side up
❏ You can load single-sheet multi-part forms bound at the side
only in the front slot. Insert the of form in the front slot, top
edge first and printable side up, as shown below.
New07.eps
printable side up
❏ Before printing, set the paper thickness lever (located under
the printer cover) to the proper position for your paper. See
the table on page 3-3, for details.
❏ Be sure your multi-part forms do not exceed 0.46 mm (0.018
inches) in thickness.
❏ Use multi-part forms only under normal temperature and
humidity conditions, as follows:
Temperature
15 to 25 °C (59 to 77 °F)
Humidity
30 to 60% RH
Printing on Single Sheets
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Loading envelopes
You can load envelopes in the top paper slot only, as described in
“Loading Single Sheets in the Top Paper Slot” on page 3-8. Also
follow these guidelines:
❏ Load envelopes one at a time in the top slot, with the flap fold
first and the flap side up.
flap side up, printable
side down
New01.eps
❏ Set the paper thickness lever (located under the printer cover)
to position 4 or 5 to match the thickness of the envelope.
❏ Before printing, turn on the card mode by pressing the
Tear Off/Bin button until both Tear Off/Bin lights are on.
After you finish printing on envelopes, press the Tear Off/Bin
button once to exit the card mode. (Bin 1of the optional cutsheet feeder is selected.)
❏ Do not use envelopes that are curled or folded. Also avoid
using envelopes that are too thin; they may curl during
printing and become jammed.
❏ If you are using No. 6 envelopes, align the left edge of the
envelope with the arrow mark on the printer.
3-6
Printing on Single Sheets
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❏ Use envelopes only under normal temperature and humidity
conditions, as follows:
Temperature
15 to 25 °C (59 to 77 °F)
Humidity
30 to 60% RH
c
Caution:
Because printing on the edge of an envelope may damage the print
head, make sure the printing stays entirely within the printable
area of your envelopes. See Appendix C for details on the printable
area of envelopes.
3
Loading postcards
You can load postcards one at a time in the top or front paper
slot as described in “Loading Single Sheets in the Top Paper Slot”
on page 3-8 or “Loading Single Sheets in the Front Paper Slot” on
page 3-11. Also follow these guidelines:
❏ When you are loading postcards long edge first, always load
them in the top slot.
New11.eps
❏ Set the paper thickness lever (located under the printer cover)
to position 3.
Printing on Single Sheets
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❏ Before printing, turn on the card mode by pressing the
Tear Off/Bin button until both Tear Off/Bin lights are on.
After you finish printing on postcards, press the Tear Off/Bin
button once to exit the card mode. (Bin 1 of the optional cutsheet feeder is selected.)
❏ Use postcards only under normal temperature and humidity
conditions, as follows:
Temperature
15 to 25°C (59 to 77°F)
Humidity
30 to 60% RH
Loading Single Sheets in the Top Paper Slot
To load paper in the top slot, follow these steps:
1. Make sure the paper guide base is installed properly. If not,
attach it as described on page 1-12.
2-7n.eps
2. Open the paper guide cover. Slide the left edge guide until it
locks in place next to the arrow on the paper guide. Next
adjust the right edge guide to match the width of your paper.
2-6.eps
3-8
Printing on Single Sheets
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3. Set the paper release lever to the single-sheet position. Also
set the paper thickness lever (located under the printer cover)
to the proper position for your paper’s thickness. (See the
table on page 3-3.)
3
2-8n.eps
4. Close the paper guide cover.
2-9n.eps
Printing on Single Sheets
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5. Press the Operate button to turn on the printer, if necessary.
6. Insert a sheet of paper, printable side down, between the edge
guides until it meets resistance. The printer feeds the paper
automatically and is ready to print.
Note:
The printer cannot print when the printer cover is open.
7. Check the printer driver settings as described in Chapter 4,
and change them if necessary. Then send a print job to the
printer.
When the printer receives data, it prints the page and ejects it back
onto the paper guide. To continue printing your document,
remove the printed page and insert a new sheet of paper. If you
need to eject a sheet, press the Load/Eject button.
If the first line on your page appears too high or low, you can fix
this using the micro adjust feature. See “Adjusting the Top-ofForm Position” on page 2-39.
c
3-10
Caution:
Never use the knob to adjust the top-of-form position or eject a
sheet when the printer is on; this may damage the printer or cause
it to lose the top-of-form position.
Printing on Single Sheets
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Loading Single Sheets in the Front Paper Slot
To load paper in the front paper slot, follow these steps:
1. Make sure the paper guide base is installed properly. If not,
attach it as described on “Attaching the Paper Guide Base” on
page 1-12.
3
2. Make sure the paper guide cover is closed.
3. If the front paper guide is closed, open it by pulling the tab at
the center of the guide. Slide the left edge guide until it locks
in place next to the arrow on the paper guide. Next adjust the
right edge guide to match the width of your paper.
2-11nn.eps
2-10a.eps
Printing on Single Sheets
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4. Set the paper release lever to the single-sheet position. Also
set the paper thickness lever (located under the printer cover)
to the proper position for your paper’s thickness. (See the
table on page 3-3.)
2-12.eps
5. Press the Operate button to turn on the printer, if necessary.
6. Insert a sheet of paper, printable side up, between the edge
guides until it meets resistance. The printer feeds the paper
automatically and is ready to print.
Note:
The printer cannot print when the printer cover is open.
3-12
Printing on Single Sheets
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7. You may need to check and change the printer driver settings
as described in Chapter 4. Then send a print job to the printer.
When the printer receives data, it prints the page and ejects it onto
the paper guide on top of the printer. To continue printing your
document, remove the printed page and insert a new sheet of
paper in the front paper guide. If you need to eject a sheet, press
the Load/Eject button.
If the first line on your page appears too high or low, you can fix
this using the micro adjust feature. See “Adjusting the Top-ofForm Position” on page 2-39.
c
Caution:
Never use the knob to adjust the top-of-form position or eject a
sheet when the printer is on; this may damage the printer or cause
it to lose the top-of-form position.
Printing on Single Sheets
3-13
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3-14
Printing on Single Sheets
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Chapter 4
Using the Printer Software
About Your Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Using the Printer Driver With Windows 95 or 98 . . . . . . . . . . . . . 4-3
Accessing the printer driver from Windows applications . . 4-3
Accessing the printer driver from the Start menu . . . . . . . . . 4-5
Printer driver settings overview. . . . . . . . . . . . . . . . . . . . . . . . 4-5
Using the Printer Driver With Windows 3.1 . . . . . . . . . . . . . . . . . . 4-9
Accessing the printer driver from Windows applications . . 4-9
Accessing the printer driver from the Control Panel . . . . . . 4-11
Printer driver settings overview. . . . . . . . . . . . . . . . . . . . . . . . 4-11
Using the Printer Driver With Windows NT 4.0 . . . . . . . . . . . . . . 4-13
Accessing the printer driver from Windows applications . . 4-13
Accessing the printer driver from the Start menu . . . . . . . . . 4-15
Printer driver settings overview. . . . . . . . . . . . . . . . . . . . . . . . 4-15
Using the Printer Driver With Windows NT 3.5x . . . . . . . . . . . . . 4-18
Accessing the printer driver from Windows applications . . 4-18
Accessing the printer driver from the Control Panel . . . . . . 4-20
Printer driver settings overview. . . . . . . . . . . . . . . . . . . . . . . . 4-21
Using the EPSON Remote! Utility . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Installing EPSON Remote! . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Accessing EPSON Remote! . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Using the Printer Software
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About Your Printer Software
The EPSON printer software that comes with your printer
includes the printer driver software, the EPSON Remote! utility,
and the EPSON Status Monitor 2 utility for Windows 95/98.
As described in Chapter 1, a printer driver is software that allows
your computer to control the printer. You need to install the
printer driver so your Windows software applications can take
full advantage of the printer’s capabilities.
Note:
Before proceeding, make sure you have installed the printer driver on
your PC as described in Chapter 1.
EPSON Remote! is a DOS-based printer setup utility that allows
you to easily change the printer’s default settings from the
computer screen. To use the EPSON Remote! utility with DOS,
see page 4-23.
The EPSON Status Monitor 2 utility program is available for
Windows 95 and 98. It allows you to monitor the status of your
printer, alerts you when errors occur, and provides you with
troubleshooting tips. To install and use the Status Monitor, see
Chapter 6, “Using EPSON Status Monitor 2”.
To use the printer driver, see the appropriate page below,
depending on your Windows version.
Windows 95, 98. . . . . . . . . . . . . . . . . . . . . 4-3
Windows 3.1 . . . . . . . . . . . . . . . . . . . . . . . 4-9
Windows NT 4.0 . . . . . . . . . . . . . . . . . . . . 4-13
Windows NT 3.5x. . . . . . . . . . . . . . . . . . . 4-18
4-2
Using the Printer Software
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Using the Printer Driver With Windows 95 or 98
You can access the printer driver from your Windows
applications or from the Start menu. When you access the printer
driver from a Windows application, any settings you make apply
only to the application you are using. See “Accessing the printer
driver from Windows applications” below. When you access the
printer driver from the Start menu, the printer driver settings you
make apply to all your applications. See “Accessing the printer
driver from the Start menu” on page 4-5. To check and change
printer driver settings, see “Printer driver settings overview” on
page 4-5.
Note:
While many Windows applications override the settings made with the
printer driver, some do not, so you must verify that the printer driver
settings match your requirements.
Accessing the printer driver from Windows applications
To access the printer driver from a Windows application, follow
the steps on the next page.
Note:
The steps on the next page provide general guidelines on accessing the
printer driver. How you access the printer driver may differ depending
on your application. See your application manual for details.
Using the Printer Software
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1. Select Print Setup or Print from the File menu of your
application software. The Print or Print Setup dialog box
appears.
95d.tif
2. Make sure that your printer is selected and then click Printer,
Setup, Properties, or Options. (You may need to click a
combination of these buttons.) The Properties window
appears, and you see the Paper, Graphics, and Device Option
menu. These menus contain the printer driver settings.
95.tif
4-4
Using the Printer Software
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3. To view a menu, click the corresponding tab at the top of the
window. See “Printer driver settings overview” below for
detailed information about the settings.
Accessing the printer driver from the Start menu
To access the printer driver from the Start menu, follow these
steps:
1. Click the Start button, and then point to Settings.
4
2. Click Printers.
3. Right-click your printer icon, and click Properties. The screen
displays the Properties window, which contains the Paper,
Graphics, and Device Options menus. These menus display
the printer driver settings.
4. To view a menu, click the corresponding tab at the top of the
window. See the next section for detailed information about
the printer driver settings.
Printer driver settings overview
Your printer driver has three menus: Paper, Graphics, and Device
Options. The printer driver settings on each of these menus are
described below. To open the menus, see the previous sections on
accessing the printer driver.
When you finish making your printer driver settings, click OK to
apply the settings, or click Restore Defaults to return the settings
to their default values.
Using the Printer Software
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Paper menu
95paper1.tif
4-6
❏ Paper size
Select the size of the paper you want to
use. If you don’t see your paper size,
use the scroll bar to scroll through the
list. If your paper size is not included in
the list, click Custom and enter the
paper size in the dialog box that
appears.
❏ Orientation
Select Portrait or Landscape.
❏ Paper source
Click the paper source you want to use.
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Graphics menu
95graphi.tif
4
❏ Resolution
Click the printing resolution you want.
The higher the resolution you select,
the more detailed your printout will
be; however, increasing the resolution
slows printing.
❏ Dithering
You can leave this option set to Fine,
which is the default setting, or select
another dithering pattern depending
on the kind of printout you want. The
display to the left of the dithering
options shows the effect of your
selection.
❏ Intensity
Move the slider to make your printout
lighter or darker.
Using the Printer Software
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Device Options menu
❏ Print quality
Select a print quality option from the
Print quality list. Selecting a high
quality option produces more detailed
printouts at a slower printing speed.
Once you’ve checked your printer driver settings and changed
them if necessary, you are ready to print with continuous paper
as described in Chapter 2, or with single sheets as described in
Chapter 3.
4-8
Using the Printer Software
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Using the Printer Driver With Windows 3.1
You can access the printer driver from your Windows
applications or from the Control Panel. When you access the
printer driver from a Windows application, any settings you
make apply only to the application you are using. See “Accessing
the printer driver from Windows applications,” below. When you
access the printer driver from the Control Panel, the printer driver
settings you make apply to all your applications. See “Accessing
the printer driver from the Control Panel” on page 4-11. To check
and change printer driver settings, see “Printer driver settings
overview” on page 4-11.
4
Print.tif
Note:
While many Windows applications override the settings made with the
printer driver, some do not, so you must verify that the printer driver
settings match your requirements.
Accessing the printer driver from Windows applications
To access the printer driver from a Windows application, follow
the steps on the next page.
Note:
The steps on the next page provide general guidelines on accessing the
printer driver. How you access the printer driver may differ depending
on your application. See your application manual for details.
Using the Printer Software
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1. Select Print Setup or Print from the File menu of your
application software. The Print or Print Setup dialog box
appears. See ““Printer driver settings overview” on page 4-11
for detailed information about the settings in this dialog box.
2. Make sure that your printer is selected and then click Printer,
Setup, or Options. (You may need to click a combination of
these buttons.) The Options dialog box appears. See “Printer
driver settings overview” on page 4-11 for detailed
information about the settings in this dialog box.
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Accessing the printer driver from the Control Panel
To access the printer driver from the Control Panel, follow these
steps:
1. In the Main window, double-click the Control Panel icon.
2. Double-click the Printers icon. The Printers dialog box
appears.
3. Make sure your printer is highlighted, then click Setup. The
Print Setup dialog box appears. To access more settings, you
may need to click Options. See “Printer driver settings
overview” on page 4-11 for detailed information.
Printer driver settings overview
The printer driver settings are described below. To access the
printer driver settings, see the previous sections on accessing the
printer driver.
When you finish making your printer driver settings, click OK to
apply the settings, or click Cancel to cancel your changes.
Print or Print Setup dialog box
❏ Resolution
Click the printing resolution you want.
The higher the resolution you select,
the more detailed your printout will
be; however, increasing the resolution
slows printing. This setting is available
only from the Control Panel.
❏ Orientation
Select Portrait or Landscape. The
diagram on the screen changes
according to the orientation you select.
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❏ Paper Size
Select the size of the paper you want to
use. If you don’t see your paper size,
use the scroll bar to scroll through the
list. If your paper size is not included
in the list, click User Defined Size and
enter the paper size in the dialog box
that appears.
❏ Paper Source
Click the paper source you want to use.
Options dialog box
❏ Dithering
You can leave this option set to Fine,
which is the default setting, or select
another dithering pattern depending
on the kind of printout you want.
❏ Intensity Control
Move the slider to make your printout
lighter or darker.
❏ Print quality
Select a print quality option from the
Print quality list. Selecting a high
quality option produces more detailed
printouts at a slower printing speed.
Once you’ve checked your printer driver settings and changed
them if necessary, you are ready to print with continuous paper
as described in Chapter 2, or with single sheets as described in
Chapter 3.
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Using the Printer Driver With Windows NT 4.0
You can access the printer driver from your Windows
applications or from the Start menu. When you access the printer
driver from a Windows application, any settings you make apply
only to the application you are using. See “Accessing the printer
driver from Windows applications” below. When you access the
printer driver from the Start menu, the printer driver settings you
make apply to all your applications. See “Accessing the printer
driver from the Start menu” on page 4-15. To check and change
printer driver settings, see “Printer driver settings overview” on
page 4-15.
95d.tif
4
Note:
While many Windows applications override the settings made with the
printer driver, some do not, so you must verify that the printer driver
settings match your requirements.
Accessing the printer driver from Windows applications
To access the printer driver from a Windows application, follow
the steps on the next page.
Note:
The steps om the next page provide general guidelines on accessing the
printer driver. How you access the printer driver may differ depending
on your application. See your application manual for details.
Nt40pr.tif
Using the Printer Software
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1. Select Print Setup or Print from the File menu of your
application software. The Print or Print Setup dialog box
appears.
2. Make sure that your printer is selected and then click Printer,
Setup, Properties, or Options. (You may need to click a
combination of these buttons.) The Document Properties
window appears, and you see the Page Setup and Advanced
menus. These menus contain the printer driver settings.
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3. To view a menu, click the corresponding tab at the top of the
window. See “Printer driver settings overview” below, for
detailed information about the settings.
Accessing the printer driver from the Start menu
Nt40pr2.tif
To access the printer driver from the Start menu, follow these
steps:
1. Click the Start button, and then point to Settings.
4
2. Click Printers.
3. Right-click your printer icon, and click Document Defaults.
The screen displays the Default Document Properties
window, which contains the Page Setup and Advanced
menus. These menus display the printer driver settings.
4. To view a menu, click the corresponding tab at the top of the
window. See the next section for detailed information about
the printer driver settings.
Printer driver settings overview
Your printer driver has two menus: Page Setup and Advanced.
The printer driver settings on each of these menus are described
below. To open these menus, see the previous sections on
accessing the printer driver.
When you finish making your printer driver settings, click OK to
apply the settings, or click Cancel to cancel your changes.
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Page Setup menu
❏ Paper Size
Select the size of the paper you want to
use from the Paper Size list.
❏ Paper Source
Select the paper source you want to use
from the Paper Source list.
❏ Orientation
Select Portrait or Landscape.
Advanced menu
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❏ Paper/Output
Check the Paper Size, Orientation,
and Paper Source settings you made
on the Page Setup menu and change
them if necessary. Select the setting and
then choose an option from the Change
Setting list box.
❏ Graphic
Select Resolution and then choose the
printing resolution from the Change
Setting list box. The higher the
resolution you select, the more detailed
your printout will be; however,
increasing the resolution slows
printing.
❏ Document
Options
Double-click Halftone Color
Adjustment to open the Halftone Color
Adjustment dialog box. Click Print
Quality to select a Print quality option.
Click Print Text as Graphics or
Metafile Spooling and select On or Off
in the Change Setting list box.
❏ Print quality
Select a print quality option from the
Print quality list. Selecting a high
quality option produces more detailed
printouts at a slower printing speed.
Once you’ve checked your printer driver settings and changed
them if necessary, you are ready to print with continuous paper
as described in Chapter 2, or with single sheets as described in
Chapter 3.
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Using the Printer Driver With Windows NT 3.5x
You can access the printer driver from your Windows
applications or from the Control Panel. When you access the
printer driver from a Windows application, any settings you
make apply only to the application you are using. See “Accessing
the printer driver from Windows applications” below. When you
access the printer driver from the Control Panel, the printer driver
settings you make apply to all your applications. See “Accessing
the printer driver from the Control Panel” on page 4-20. To check
and change printer driver settings, see “Printer driver settings
overview” on page 4-21.
Print35.tif
Note:
While many Windows applications override the settings made with the
printer driver, some do not, so you must verify that the printer driver
settings match your requirements.
Accessing the printer driver from Windows applications
To access the printer driver from a Windows application, follow
the steps on the next page.
Note:
The steps on the next page provide general guidelines on accessing the
printer driver. How you access the printer driver may differ depending
on your application. See your application manual for details.
Doc35.tif
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1. Select Print Setup or Print from the File menu of your
application software. The Print or Print Setup dialog box
appears.
4
Advan35.tif
2. Make sure that your printer is selected and then click Printer,
Setup, Properties, or Options. (You may need to click a
combination of these buttons.) The screen displays the
Document Properties dialog box, which contains the Form
and Orientation printer driver settings. See “Printer driver
settings overview” on page 4-21 for detailed information
about these settings.
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3. Click Options (or a similar button) to view the Advanced
Document Properties dialog box, which includes the
Graphics Resolution, Color, and Optimizations printer driver
settings. See page 4-21 for detailed information about these
settings.
Accessing the printer driver from the Control Panel
To access the printer driver from the Control Panel, follow these
steps:
1. In the Main window, double-click the Print Manager icon.
The Print Manager window opens.
2. Make sure your printer is highlighted, then click Printer and
select Properties. The Printer Properties dialog box appears.
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3. Click the Details button, then click Job Default. You see the
Document Properties dialog box, which includes the Form
and Orientation printer driver settings. See “Printer driver
settings overview” on page 4-21 for detailed information
about these settings.
4. Click Options to open the Advanced Document Properties
dialog box, which contains the Graphics Resolution, Color,
and Optimizations printer driver settings. See “Printer driver
settings overview” on page 4-21 for detailed information
about these settings.
Printer driver settings overview
Your printer driver has two dialog boxes: Document Properties
and Advanced Document Properties. The printer driver settings
in each of these dialog boxes are described below. To open these
dialog boxes, see the previous sections on accessing the printer
driver.
When you finish making your printer driver settings, click OK to
apply the settings, or click Cancel to cancel your changes.
Document Properties dialog box
❏ Form
Select the type of paper you want to
use. If you don’t see your paper type,
select it from the Form list.
❏ Orientation
Select Portrait or Landscape. The
diagram on the screen changes
according to the orientation you select.
Click the Halftone button to set the brightness and contrast, input
the RGB gamma, or make other settings. The Halftone Color
Adjustment dialog box appears. For details, click Help in this
dialog box.
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Advanced Document Properties dialog box
❏ Graphics
Resolution
Select a printing resolution option
from the Graphics Resolution list. The
higher the resolution you select, the
more detailed your printout will be;
however, increasing the resolution
slows printing.
❏ Color
Only monochrome printing is
available.
❏ Optimizations
Click a check box to turn the
corresponding option on or off.
❏ Print quality
Select a print quality option from the
Print quality list. Selecting a high
quality option produces more detailed
printouts at a slower printing speed.
Once you’ve checked your printer driver settings and changed
them if necessary, you are ready to print with continuous paper
as described in Chapter 2, or with single sheets as described in
Chapter 3.
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Using the EPSON Remote! Utility
The EPSON Remote! utility allows you to easily change the
printer’s default settings from your computer’s DOS prompt.
Installing EPSON Remote!
Follow the steps below to install EPSON Remote!
1. Insert the printer software CD-ROM in a disk drive.
2. At the DOS prompt, type D:\SETUP. (If you inserted the disk
in a drive other than drive D, substitute the appropriate
letter.) Then press Enter.
3. Select your printer’s name in the Printer Model window and
press Enter. C:\EPUTIL appears as the default directory.
4. Press Enter again. The EPSON Remote! utility is copied to the
C:\EPUTIL directory.
Accessing EPSON Remote!
To access EPSON Remote!, type C:\PRNSET at the DOS prompt
and press Enter. Then follow the on-screen instructions to use this
utility. You can also access EPSON Remote! by typing C:\PANEL
at the DOS prompt and pressing Enter. The PRNSET and PANEL
access methods differ slightly. The PANEL method opens a
condensed version of EPSON Remote! that only provides the
most often used settings.
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Chapter 5
Changing Printer Settings From the
Printer’s Control Panel
Selecting a Built-In Font . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
About Your Printer’s Default Settings . . . . . . . . . . . . . . . . . . . . . . . 5-3
Changing default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
5
Changing Printer Settings From the Printer’s Control Panel
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Selecting a Built-In Font
Your printer comes with the three built-in fonts shown in the table
below. You can also choose from the following six pitch (character
size) settings: 10, 12, 15, 17, or 20 cpi (character per inch), or
proportional spacing.You can select the font and pitch using the
buttons on the printer’s control panel as described below.
Note:
Settings you make in your application programs usually override
settings you make from the printer’s control panel. For best results, use
your application to select a font and pitch.
Font
Sample
Draft
Roman
Sans Serif
Follow these steps to select a built-in font or pitch using the
buttons on the control panel:
1. Make sure that the printer is not printing. If it is, press the
Pause button to stop printing.
2. To select a font, press the Font button until the two Font lights
indicate the font you want as shown below.
Font lights
Font
on
Draft
no
Roman
nn
Sans Serif
n = On, o = Off
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To select a pitch, press the Pitch button until the three Pitch lights
indicate the pitch you want as shown below.
Pitch lights
Pitch
oon
10 cpi
ono
12 cpi
onn
15 cpi
noo
17 cpi
non
20 cpi
nno
PS
(proportional spacing)
5
n = On, o = Off
About Your Printer’s Default Settings
The default settings control many printer functions. While you
can often set these functions through your software or printer
driver, you may sometimes need to change a default setting from
the printer’s control panel using the default-setting mode.
The following table lists the default settings and the options you
can select in the default-setting mode. The settings are explained
in detail after the table. For instructions on changing the default
settings, see “Changing default settings” on page 5-9.
Settings
Options
Page length for front
tractor*
Length in inches: 3, 3.5, 4, 5.5, 6, 7,
8, 8.5, 11, 70/6, 12, 14, 17 inches
Page length for rear
tractor*
Length in inches: 3, 3.5, 4, 5.5, 6, 7,
8, 8.5, 11, 70/6, 12, 14, 17 inches
Skip over perforation
On, Off
Auto tear-off
On, Off
Auto line feed
On, Off
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Settings
Options
Print direction
Bi-D, Uni-D
I/F mode
Auto, Parallel, Serial, Optional
Auto I/F wait time
10 seconds, 30 seconds
Software
ESC/P, IBM 2380Plus
Character table
Standard model:
Italic, PC 437, PC 850, PC 860, PC 863,
PC 865, PC 861, BRASCII, Abicomp,
Roman 8, ISO Latin 1, PC 858,
ISO 8859-15,
All other models:
Italic, PC 437, PC 850, PC 437 Greek,
PC 853, PC 855, PC 852, PC 857,
PC 866, PC 869, MAZOWIA, Code
MJK, ISO 8859-7, ISO Latin 1T, Bulgaria,
PC 774, Estonia, ISO 8859-2, PC 866
LAT, PC 866 UKR, PC APTEC,
PC 708, PC 720, PC AR864, PC 860,
PC 865, PC 861, PC 863, BRASCII,
Abicomp, Roman 8, ISO Latin 1,
PC 858, ISO 8859-15
International character set
for Italic table
Italic U.S.A, Italic France, Italic
Germany, Italic U.K., Italic
Denmark1, Italic Sweden, Italic
Italy, Italic Spain1
0 slash
On, Off
Input buffer
On, Off
Buzzer
On, Off
Auto CR (IBM 2380 Plus)**
On, Off
Baud rate
19200BPS, 9600BPS, 4800BPS,
2400BPS, 1200BPS, 600BPS, 300BPS
Parity
None, Odd, Even, Ignore
IBM character table**
Table2, Table1
* The options available vary depending on the country of purchase.
**These settings take effect only when IBM 2380 Plus emulation is
selected.
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Page length for front tractor
This setting allows you to set the page length (in inches) for
continuous paper loaded on the front push tractor.
Page length for rear tractor
This setting allows you to set the page length (in inches) for
continuous paper loaded on the rear push tractor.
Skip over perforation
This feature is available only when continuous paper is selected.
When you select On, the printer provides a one-inch
(25.4 mm) margin between the last line printed on one page and
the first line printed on the next page. Because the program
margin settings in most applications override margin settings
made from the control panel, you should use this setting only if
you cannot set your top and bottom margins using your
application.
Auto tear off
When auto tear off is on and you are using continuous paper
with the front or rear push tractor, the printer automatically
advances the paper perforation to the tear-off position, where you
can easily tear off the printed pages. When the printer receives the
next print job, it automatically moves the unused paper back to
the top-of-form position and starts printing, so you can use all of
the next page.
When auto tear off is off and you are using continuous paper with
the front or rear push tractor, you need to move the perforation
to the tear-off position manually by pressing the Tear Off/Bin
button. See Chapter 2, “Advancing the Paper to the Tear-Off
Edge” for more information. (The tear-off feature is not available
for paper loaded on the pull tractor.)
Changing Printer Settings From the Printer’s Control Panel
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Auto line feed
When auto line feed is on, the printer accompanies each carriage
return (CR) code received with a line feed code. When this feature
is on, the print position moves to the beginning of the next line. If
the printer adds an extra line after every carriage return, select
Off.
Print direction
You can select auto print direction, bidirectional printing (Bi-D),
or unidirectional printing (Uni-D). Printing is normally
bidirectional; however, unidirectional printing allows for precise
vertical printing alignment, which is useful for printing graphics.
I/F (interface) mode
The printer comes with a built-in parallel, serial interface, and an
interface slot in which you can install one optional interface. For
information on using an optional interface, see page A-3.
If your printer is connected to only one computer, select Parallel,
Serial, or Optional for the interface mode, depending on the
interface you use. If your printer is connected to more than one
computer, select Auto (automatic) to allow the printer to
automatically switch between interfaces depending on which one
is receiving data.
Auto I/F (interface) wait time
This setting takes effect only if an optional interface is installed
and the auto interface mode is selected. This setting determines
how long the printer waits when it no longer receives data from
an interface before it checks whether a print job is being sent
through the other interface. You can specify 10 seconds or
30 seconds for the auto interface wait time.
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Software
When you select ESC/P, the printer operates in the EPSON ESC/
P mode. When you select IBM 2380 Plus, the printer emulates an
IBM printer.
Character table
You can select among 13 standard character tables as well as tables
for 21 other countries. See Appendix C for character samples.
International character set for Italic table
You can select among several international character sets for the
Italic character table. Each character set contains eight characters
that vary depending on the country or language, so you can
customize the Italic table to suit your printing needs. See
Appendix C for character samples.
0 slash
The zero character has a slash (0) when this feature is on. It has no
slash (0) when this feature is off. The slash allows you to easily
distinguish between the uppercase letter “O” and a zero.
Input buffer
The input buffer stores up to 64KB of data sent from your
computer, freeing your computer for other tasks while the printer
prints. When the buffer is Off, the buffer cannot store data, so the
computer must wait for the printer to print each character before
it sends the next character.
Buzzer (beeper)
The printer beeps when an error occurs. (See page 7-2 for more
information on printer errors.) If you do not want the printer to
beep when an error occurs, turn this setting off.
Changing Printer Settings From the Printer’s Control Panel
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Auto CR (carriage return)
This setting is available only in IBM 2380 Plus emulation mode.
When auto carriage return is on, each line feed (LF) code or
ESC J code is accompanied by a carriage return code. This moves
the print position to the beginning of the next line. If the printer
adds an extra line after every carriage return, select Off.
Baud rate
When you use the serial interface, you need to set the baud rate
or serial data transfer speed in bits per second (bps). The printer
communicates with your computer at the specified rate.
Parity
Set the parity (a method of error detection) for serial data transfer
if you are using the serial interface.
Check your computer manual or application program for the
correct parity setting. Your computer and printer should always
be set to the same parity setting.
IBM character table
This setting is available only in IBM 2380 Plus emulation mode.
When you select Table 1, hex codes 00H to 1FH and 80H to 9FH
of the character tables are used for the control codes. When you
select Table 2, hex codes 00H to 1FH are used for the control codes
and 80H to 9FH are used for characters. See Appendix C for
character samples.
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Changing default settings
Follow the steps on the next page to enter the default-setting mode
and change the printer’s default settings.
Note:
❏ To print the language selection and default-setting mode
instructions, you need three sheets of A4 or letter size single-sheet
paper, or three pages of continuous paper that is at least 279 mm
(11 inches) long and 210 mm (8.27 inches) wide. See Chapter 2 for
instructions on loading continuous paper, or Chapter 3 for
instructions on loading single sheets.
❏ If you use single sheets, you need to load a new sheet of paper each
time the printer ejects a printed sheet.
1. Make sure paper is loaded and the printer is turned off.
c
Caution:
Whenever you turn off the printer, wait at least five seconds
before turning it back on; otherwise you may damage the
printer.
2. Hold down the Pitch button while you press the Operate
button to turn on the printer. The printer enters the defaultsetting mode and prints the language selection instructions.
3.
Press the Pitch button until the Font lights indicate the
language you want, as described in the language selection
instructions.
4. Press the Font button to print the default-setting mode
instructions (two pages) in the language you selected.
Changing Printer Settings From the Printer’s Control Panel
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The printed instructions list the default settings you can
change, describe how to change them, and show you how the
control panel lights help you make settings. Follow these
instructions to change the default settings using the buttons
on the printer’s control panel.
Note:
The arrows on the instruction sheets indicate the printer’s current
settings.
5. When you finish making settings, press the Operate button
to turn off the printer and exit the default-setting mode. Any
settings you have made remain in effect until you change
them again.
Note:
You may exit the default-setting mode by turning off the printer when
the printer is not printing.
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Changing Printer Settings From the Printer’s Control Panel
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Chapter 6
Using EPSON Status Monitor 2
About the EPSON Status Monitor 2 Utility . . . . . . . . . . . . . . . . . . . 6-2
Installing EPSON Status Monitor 2. . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Accessing EPSON Status Monitor 2 . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Checking Printer Status Information . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Using the EPSON Status Monitor 2 window . . . . . . . . . . . . . 6-5
Using the Printer Status window . . . . . . . . . . . . . . . . . . . . . . . 6-11
Making Monitoring Preference Settings . . . . . . . . . . . . . . . . . . . . . 6-12
Turning on background monitoring . . . . . . . . . . . . . . . . . . . . 6-13
Background monitoring icon . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
6
Using EPSON Status Monitor 2
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About the EPSON Status Monitor 2 Utility
The EPSON Status Monitor 2 utility comes with your printer but
is available only for use with Windows 95 or 98. It allows you to
monitor your printer’s status, alerts you when printer errors
occur, and provides troubleshooting instructions when needed.
You can install the EPSON Status Monitor 2 utility when you
install the printer driver, or you can install it at a different time as
described on the next page.
Note:
To monitor an FX-980 printer on a network, you must install an optional
Ethernet interface card (C82362✽,C82363✽ or C82364✽) in your
printer and use the Status Monitor utility that comes with this card. See
the manual that comes with the interface card for instructions on using
the Status Monitor in a network environment.
Before using the Status Monitor, be sure to read the README file
in the EPSON folder on your hard drive. This file contains the
latest information on the Status Monitor.
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Installing EPSON Status Monitor 2
Note:
If you installed EPSON Status Monitor 2 when you installed the printer
software, you do not need to install it again.
To install the Status Monitor, follow these steps:
1. Make sure Windows is running. Insert the printer software
CD in the CD-ROM drive. (If you are using printer software
floppy disks insert Disk 1 in a disk drive. Then double-click
the drive icon.
2. If a dialog box appears, click Quit.
3. Click Start, and select Run.
4. Type D:\STM2\SETUP.
6
5. Click OK and then follow the instructions on the screen.
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Note:
If the dialog box below appears, and if your printer is connected directly
to your computer, select Monitor local printers. If it is connected
through a network, select Monitor Windows shared printers. Then
click Next.
Status.tif
After you install EPSON Status Monitor 2 and restart your
computer, the Status Monitor starts automatically and adds a
printer-shaped background monitoring icon to the taskbar at the
bottom of your computer screen. This icon appears only when the
Status Monitor is active.
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Accessing EPSON Status Monitor 2
To open the EPSON Status Monitor 2 window shown below,
double-click the printer-shaped background monitoring icon on
the taskbar at the bottom of your computer screen. You can also
open this window from Start. Click Start, point to Programs and
EPSON, then click EPSON Status Monitor 2.
6
Checking Printer Status Information
This section summarizes the EPSON Status Monitor 2 window’s
main features and describes how to use the Status Monitor to get
general and detailed printer status information.
Using the EPSON Status Monitor 2 window
The main features of the EPSON Status Monitor 2 window are
described on the next page.
Using EPSON Status Monitor 2
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You can access many Status Monitor menu commands directly by
clicking the buttons on the toolbar. When you point to a toolbar
button, the corresponding menu command appears briefly on
your screen, and you see an explanation of the button’s function
appears in the status bar at the bottom of the EPSON Status
Monitor 2 window.
Installed Printers list
This list displays information about the EPSON printers
connected directly to your computer. If you select List from the
View menu, the list displays only the printer names and icons. If
you select Details, the list displays the information below.
❏ Printer name
When you install the Status Monitor, it automatically adds to this
list the names and icons of the EPSON printers connected to your
computer. To add or delete a printer from the list, select Add
Printer or Delete Printer from the Settings menu. To save
computer memory, delete any printers you do not need to
monitor. (Doing so does not remove the printer driver from your
computer.)
The appearance of the icon next to each printer name changes
depending on the printer’s status, as described in the table below.
See online help for more information.
6-6
Icon appearance
Description
Green
The printer is ready to print, or is currently
printing.
Yellow
The printer needs routine maintenance.
Red
A printer error has occurred and your
printer cannot print. See Chapter 7 for
troubleshooting information.
Dimmed
There is a communication problem
between the printer and the Status
Monitor.
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The Status column displays brief messages describing the current
status of each printer. The Job Count column displays the number
of jobs waiting to print on each printer.
Note:
You can rearrange order of the printers in the list by clicking the Printer
Name, Status, or Job Count title bar.
Printer menu
This menu allows you to get detailed information on printer and
job status for any printer you select in the Installed Printers list.
Sview.tif
To get detailed information on the status of each printer in the
Installed Printers list, select a printer from the list, then select from
the Printer menu options described below.
6
❏ Printer Status
Opens the Printer Status window, which
provides detailed information on the
selected printer’s status. To use the
Printer Status window, see page 6-11.
❏ Job Status
Provides information about the jobs
waiting to print.
❏ Select Paper
Memory
Not available.
❏ Close
Closes the EPSON Status Monitor 2
window.
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View menu
This menu let you control the appearance and content of the
EPSON Status Monitor 2 window and the Installed Printers list.
Ssetting.tif
6-8
❏ Toolbar/Status
Bar
Shows or hides the toolbar and status
bar in the EPSON Status Monitor 2
window.
❏ Large Icons/
Small Icons
Changes the size of the printer icons in
the Installed Printers list.
❏ List
Displays only the printer names and
icons in the Installed Printers list.
❏ Details
Displays the printer name and icon,
status, and number of jobs waiting to
print in the Installed Printers list.
❏ Refresh
Updates the status information shown
in the Installed Printers list.
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Settings menu
This menu allows you to control the Status Monitor’s background
monitoring feature as well as add and delete printers from the
Installed Printers list.
6
❏ Monitoring
Preferences
Opens the Monitoring Preferences
dialog box, where you can adjust the
monitoring interval and make
background monitoring settings for
the selected printer. For more
information, see “Turning on
background monitoring” on page 6-13.
❏ Add Printer/
Delete Printer
Allows you to select which printers
you want to monitor by adding or
deleting printers in the Installed
Printers list.
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❏ Background
Monitoring
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Activates or deactivates the Status
Monitor. (A printer-shaped icon
appears on the taskbar at the bottom of
your computer screen.)
Note:
The Background Monitoring and Status
Alert settings in the Monitoring
Preferences dialog box are not available
while the Status Monitor is inactive.
❏ Select
background
monitoring icon
Changes the appearance of the icon
that is displayed on the taskbar when
background monitoring is active.
Help menu
Click Help in the EPSON Status Monitor 2 window to view online
help. Click About to view Status Monitor’s version number and
copyright information.
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Using the Printer Status window
You can open the Printer Status window shown below to see
detailed information on the status of a printer. To open the Printer
Status window, double-click a printer in the Installed Printers list,
or select a printer and then choose Printer Status from the Printer
menu of the EPSON Status Monitor 2 window. You can also access
the Printer Status window by clicking the Details button in the
Status Alert dialog box. For information on the Status Alert dialog
box, see “Making Monitoring Preference Settings” on page 6-12.
6
Prefer.tif
The Printer Status window contains two menus that provide
detailed information. To open the menus, click the tabs at the top
of the Printer Status window.
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Current Status menu
The printer illustration and message boxes on this menu give you
detailed printer status information. The appearance of the printer
illustration changes to reflect the current printer status, described
in the upper message box. If a printer error occurs, the lower
message box displays troubleshooting tips.
Printer Information menu
If your printer is connected to your computer through a network,
this menu provides information on network connections and
other printer resources.
Making Monitoring Preference Settings
The Monitoring Preferences dialog box allows you to activate and
deactivate background monitoring feature and specify the
monitoring interval (the length of time between status
information updates) for the selected printer. To open the
Monitoring Preferences dialog box, see “Turning on background
monitoring” on the next page.
When you turn on background monitoring, the Status Monitor
updates the status information for the selected printer “in the
background” whenever you are using your computer. A Status
Alert dialog box is displayed in the lower right corner of your
computer screen. It provides printer status short messages and a
Details button that allows you to open the Printer Status window.
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Turning on background monitoring
Follow the steps below to activate background monitoring and
set other monitor preferences for each printer you want to
monitor.
1. Make sure the Status Monitor is active. (It is active if a printershaped icon appears on the taskbar at the bottom of your
computer screen.) If the icon is not on the taskbar, access
EPSON Status Monitor 2 from the Start menu as described on
page 6-5. Then point to Background Monitoring on the
Settings menu and click Monitor from restart or Monitor
now.
2. Select the printer you want to monitor from the Installed
Printers list, and then click Monitoring Preferences on the
Settings menu. The dialog box below appears.
6
Note:
The Background Monitoring and Status Alert settings in the
Monitoring Preferences dialog box are not available while the Status
Monitor is inactive.
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3. Use the slider to adjust the monitoring interval, if necessary.
Note:
Setting a short monitoring interval may cause some applications to
run more slowly.
4. Click Monitor this printer to activate background monitoring
for the selected printer and view the Status Alert options.
5. Click the Status Alert options to specify when you want the
Status Alert dialog box to appear.
6. Click OK to save your settings and close the Monitoring
Preferences dialog box.
Background monitoring icon
A printer-shaped background monitoring icon appears on the
taskbar when the Status Monitor is active. (To activate the Status
Monitor, follow step 1 on “Turning on background monitoring”
on page 6-13.)
Double-clicking the background monitoring icon opens the
EPSON Status Monitor 2 window. Right-clicking this icon opens
a pop-up menu where you can choose whether the Status Alert
dialog box will appear in front of other windows on the desktop.
This pop-up menu also allows you to deactivate the Status
Monitor. When you deactivate the Status Monitor, the
background monitoring icon disappears from the taskbar.
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Chapter 7
Troubleshooting
Using the Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Power supply problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Single-sheet paper loading or feeding problems . . . . . . . . . . 7-6
Continuous paper loading or feeding problems . . . . . . . . . . 7-8
Wrong top-of-form position . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Wrong tear-off position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
Printing or printout quality problems. . . . . . . . . . . . . . . . . . . 7-11
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16
Aligning Vertical Lines in Your Printout . . . . . . . . . . . . . . . . . . . . . 7-17
Printing a Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-18
7
Troubleshooting
Printing a Hex Dump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-19
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Using the Error Indicators
You can identify many common printer problems using the lights
on the control panel. If your printer stops working and one or
more control panel lights are on or flashing or the printer beeps,
use the following table to diagnose and fix the problem. If you
can’t fix your printer problem using this table, go to the next
section.
State of
panel lights
n Pause
Beep
pattern
–
Problem
Solution
The printer is paused.
Press the Pause button to resume printing.
•••
The printer cover is open.
Close the paper guide cover.
•••••
Paper from another paper source is currently in the paper
path.
Move the paper release lever back to the appropriate
position and press the Load/Eject button to feed the
paper out of the paper path. Then set the lever to the
position you want to use. Press the Pause button to turn off
the Pause light, if necessary.
n Paper Out
n Pause
•••
No paper is loaded in the selected paper source.
Load paper in the printer. Then press the Pause button to
turn off the Pause light, if necessary.
•••
The paper is not loaded correctly.
Remove your paper and reload it. See
Chapter 2 (continuous paper) or Chapter 3 (single sheets)
for instructions on loading paper. Then press the Pause
button to turn off the Pause light, if necessary.
•••
Paper is jammed in the printer.
Clear the paper jam as described “Clearing Paper Jams”
on page 7-16.
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State of
panel lights
f Paper Out
n Pause
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Problem
Solution
Continuous paper is not fed to the standby position.
Tear off the printed document at the perforation; then
press the Load/Eject button. The printer feeds the paper
to the standby position. Press the Pause button to turn off
the Pause light.
•••
A single sheet of paper is not fully ejected.
Press the Load/Eject button to eject the sheet. Then press
the Pause button to turn off the Pause light, if necessary.
•••
Paper is jammed in the printer.
Clear the paper jam as described on “Clearing Paper
Jams” on page 7-16.
f Pause
–
The print head is overheated.
Wait a few minutes; the printer resumes printing
automatically once the print head cools.
f Paper Out
f Pause
ff
Tear Off/Bin
f f Font
–
An unknown printer error has occurred.
Turn off the printer and leave it off for several minutes; then
turn on the printer again. If the error recurs, contact your
dealer.
n = on, f = flashing
••• = short series of beeps (three beeps), ••••• = long series of beeps (five beeps)
7
Troubleshooting
Note:
The printer beeps once if you press a control panel button when the corresponding
function is not available.
Troubleshooting
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Problems and Solutions
Most printer problems are easy to solve. Use the information in
this section to find the source of and solution to any printer
problems that occur.
Determine the type of problem that occurred, and see the
appropriate page below:
Power supply problems . . . . . . . . . . . . . . . . . . 7-5
Single-sheet paper loading or
feeding problems . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Continuous paper loading or
feeding problems . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Wrong top-of-form position . . . . . . . . . . . . . . . 7-9
Wrong tear-off position . . . . . . . . . . . . . . . . . . . 7-10
Printing or printout quality problems. . . . . . . 7-11
You can also use the self test feature to determine whether the
printer or the computer is causing the problem. See “Printing a
Self Test” on page 7-18 for instructions on printing a self test.
To pinpoint communication problems, experienced users may
want to use the printer’s hex dump mode, described on “Printing
a Hex Dump” on page 7-19.
To clear a paper jam, see “Clearing Paper Jams” on page 7-16.
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Power supply problems
The control panel lights come on briefly, but then go off and
stay off.
Cause
What to do
The printer’s voltage rating
does not match the voltage of
your electrical outlet.
Check the printer and the outlet
voltage ratings. If the voltages do not
match, unplug the printer
immediately and contact your dealer.
w
Warning:
Do not reconnect the power cord to an electrical outlet that has the wrong
voltage for your printer.
The printer does not work and the control panel lights are off
even though you turned on the printer.
What to do
The power cord is not
properly plugged into the
electrical outlet or your
printer.
Press the Operate button to turn off
the printer, and make sure the power
cord is firmly plugged into the
electrical outlet and the printer, if
necessary. Then press the Operate
button to turn on the printer.
The electrical outlet does not
work.
Use a different outlet.
Troubleshooting
7-5
7
Troubleshooting
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Single-sheet paper loading or feeding problems
The printer does not load single-sheet paper or does not feed
it properly.
Cause
What to do
The paper release lever is set
to a tractor position.
Set the paper release lever to the
single-sheet position. For more
information on setting the paper
release lever, see Chapter 2.
Continuous paper is in the
paper path.
Set the paper release lever to the
appropriate tractor position and press
the Load/Eject button to feed the
continuous paper to the standby
position. Then set the paper release
lever to the single-sheet position. (See
Chapter 2, “Switching to printing on
single sheets” for more information.)
The paper on the paper
guide is positioned too far to
the right for the printer to
detect that it is there.
Move the paper a little to the left.
Single-sheet paper is not
loaded properly.
See Chapter 3 for instructions on
loading single-sheet paper.
The paper thickness lever is
not set correctly.
Set the paper thickness lever to match
the thickness of your paper. See
Chapter 2, “Setting the Paper Release
Lever”.
Your paper is creased, old,
too thin, or too thick.
See the paper specifications in
Appendix C and use new, clean sheets
of paper.
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The printer does not fully eject a single sheet.
Cause
What to do
Your paper is too long.
Press the Load/Eject button to eject
the sheet. Make sure the page length
of your paper is within the range
specified for single-sheet paper in
Appendix C. Also check and adjust
the paper size setting in your
application or printer driver.
The optional cut-sheet feeder does not feed your single-sheet
paper properly.
What to do
The cut-sheet feeder is not
installed properly.
Reinstall it as described in Appendix
A, “Installing the high-capacity or
double-bin cut-sheet feeder”.
Too many sheets are loaded
in the cut-sheet feeder.
Load no more than 150 single sheets in
the high-capacity cut-sheet feeder. See
Appendix A, “Using the Optional
Cut-Sheet Feeders” for more
information.
The edge guides of the
cut-sheet feeder are not
positioned correctly.
Align the left edge guide with the
arrow mark, then move the right edge
guide to match your paper’s width.
There is only one sheet left in
the bin.
Load more paper in the cut-sheet
feeder.
Troubleshooting
7-7
7
Troubleshooting
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Continuous paper loading or feeding problems
The printer does not load continuous paper or does not feed it
properly.
Cause
What to do
The paper release lever is not
set correctly.
Set the paper release lever to the tractor
position for the paper source you want
to use. For more information on setting
the paper release lever, see Chapter 2.
Single-sheet paper is in the
paper path.
Set the paper release lever to the
single-sheet position and press the
Load/Eject button to eject the sheet.
Then set the paper release lever back to
the appropriate tractor position. (See
Chapter 2, “Switching to printing on
continuous paper” for more
information.
Continuous paper is not
loaded properly.
See Chapter 2 for instructions on
loading continuous paper on the
tractor you want to use.
The paper thickness lever is
not set correctly.
Set the paper thickness lever to match
the thickness of your paper. See
Chapter 2, “Setting the Paper
Thickness Lever”.
The printer does not feed continuous paper to the standby
position.
Cause
What to do
You did not tear off the
printed pages before pressing
the Load/Eject button.
Tear off the printed pages at the
perforation. Then press the
Load/Eject button to feed the paper
backward to the standby position.
7-8
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Wrong top-of-form position
Printing starts too high or low on the page.
Cause
What to do
The paper size setting in your
application software or
printer driver does not match
the size of the paper you are
using.
Check the paper size setting in your
application or printer driver.
The printer’s page length
settings for the front or rear
tractor do not match the size
of the continuous paper you
are using.
Check the page length settings for the
front or rear tractor using the printer’s
default-setting mode or the EPSON
Remote! utility. See Chapter 5, “About
Your Printer’s Default Settings”, or
Chapter 4, “Using the EPSON Remote!
Utility”.
The top margin or top-ofform position setting is
incorrect.
Check the margin or top-of-form
position setting in your application
software. See the printable area
specifications in Appendix C.
7
Troubleshooting
Adjust the top-of-form position in
micro adjust mode. Be aware,
however, that settings made in
Windows applications override
settings made in micro adjust mode.
See “Adjusting the Top-of-Form
Position” in Chapter 2.
The printer you want to use is
not selected in your software.
Choose the correct printer from the
Windows desktop or in your
application before printing.
You moved the paper using
the knob while the printer
was on.
Adjust the top-of-form position using
the micro adjust feature. See “Adjusting
the Top-of-Form Position” in Chapter 2.
c
Caution:
Never use the knob to adjust the top-of-form position; this may damage
the printer or cause it to lose the top-of-form position.
Troubleshooting
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Wrong tear-off position
The printer prints on (or too far away from) the perforation of
your continuous paper.
Cause
What to do
The tear-off position setting
is incorrect.
Adjust the tear-off position using the
micro adjust feature. See“Adjusting
the tear-off position” in Chapter 2.
You moved the paper using
the knob while the printer
was on.
Adjust the tear-off position using the
micro adjust feature. See“Adjusting
the tear-off position” in Chapter 2.
c
Caution:
Never use the knob to adjust the tear-off position; this may damage the
printer or cause it to lose the tear-off position.
The printer you want to use
is not selected in your
software.
Choose the correct printer from the
Windows desktop or in your
application before printing.
The paper size setting in
your application or printer
driver does not match the
size of the paper you are
using.
Check the paper size setting in your
application or printer driver.
The printer’s page length
settings for the front or rear
tractor do not match the size
of the continuous paper you
are using.
Check the page length settings for the
front or rear tractor using the printer’s
default-setting mode or the EPSON
Remote! utility. See“About Your
Printer’s Default Settings” in
Chapter 5, or “Using the EPSON
Remote! Utility” in Chapter 4.
7-10
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Printing or printout quality problems
The printer does not print when the computer sends data.
What to do
The printer is paused.
Press the Pause button.
The interface cable is not
plugged in securely.
Check that both ends of the cable
between the printer and the computer
are plugged in securely. If the cable is
connected correctly, run a self test as
described later in this chapter.
Your interface cable does not
meet the printer and/or
computer specifications.
Use an interface cable that meets the
requirements of both the printer and
computer. See “Optional interface
cards” on page A-3 and your
computer’s documentation.
Your software is not
properly set up for your
printer.
Select your printer from the Windows
desktop or in your application. If
necessary, install or reinstall the
printer driver software as described in
Chapter 1.
7
Troubleshooting
Cause
Troubleshooting
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The printer makes noise, but nothing prints or printing stops
abruptly
Cause
What to do
The paper thickness lever is
set incorrectly.
Set the paper thickness lever to match
the thickness of your paper. See
“Setting the Paper Thickness Lever”
in Chapter 2.
The ribbon has too much
slack, the ribbon has come
loose, or the ribbon cartridge
is not installed properly.
Remove any slack in the ribbon by
turning the ribbon-tightening knob, or
reinstall the ribbon cartridge as
described in Chapter 1.
The printout is faint.
Cause
What to do
The paper thickness lever is
set incorrectly for your
paper.
Move the paper thickness lever to a
lower setting.
The ribbon is worn out.
Replace the ribbon cartridge as
described in Chapter 1.
The printout has gaps.
Cause
What to do
The paper thickness lever is
not set correctly.
Set the paper thickness lever to match
the thickness of your paper. See page
2-4 for continuous paper, or page 3-3
for single sheets.
7-12
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Part of the printout is missing, or dots are missing in random
positions.
Cause
What to do
The ribbon has too much
slack, the ribbon has come
loose, or the ribbon cartridge
is not installed properly.
Remove any slack in the ribbon by
turning the ribbon-tightening knob, or
reinstall the ribbon cartridge as
described in Chapter 1.
The ribbon is worn out.
Replace the ribbon cartridge as
described in Chapter 1.
Lines of dots are missing in the printout.
Cause
What to do
The print head is damaged.
Stop printing and contact your dealer
to have the print head replaced.
c
Caution:
Never replace the print head yourself; you may damage the printer.
Other parts of the printer must also be checked when the print head is
replaced.
7
Cause
What to do
No line feed command is
sent at the end of each line of
text.
Turn on the auto line feed setting
using the printer’s default-setting
mode or the EPSON Remote! utility so
that the printer automatically adds a
line feed code to each carriage return.
See “About Your Printer’s Default
Settings” in Chapter 5 or “Using the
EPSON Remote! Utility” in Chapter 4.
Troubleshooting
7-13
Troubleshooting
All the text is printed on the same line.
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The printout has extra blank lines between lines of text.
Cause
What to do
Two line feed commands are
being sent at the end of each
line of text.
Turn off the auto line feed setting
using the printer’s default-setting
mode or the EPSON Remote! utility.
See “About Your Printer’s Default
Settings” in Chapter 5, or “Using the
EPSON Remote! Utility” in Chapter 4.
The line space setting in your
application software is
incorrect.
Adjust the line space setting in your
application software.
The skip over perforation
setting is on.
Turn off the skip over perforation
setting in the default-setting mode or
the EPSON Remote! utility. See
“About Your Printer’s Default
Settings” in Chapter 5, or “Using the
EPSON Remote! Utility” in Chapter 4.
The printer prints strange symbols, incorrect fonts, or other
inappropriate characters.
Cause
What to do
Your printer and computer
are not communicating
correctly.
Make sure that you are using the
correct interface cable and that the
communications protocol is correct.
See page A-3 and your computer
documentation. If you installed an
optional serial interface card, also see
page A-17.
The wrong character table is
selected in your software.
Select the correct character table using
your software, the default-setting
mode, or the EPSON Remote! utility.
The character table setting in your
software overrides settings made in
the default-setting mode or the
EPSON Remote! utility.
7-14
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The printer you want to use is
not selected in your software.
Choose the correct printer from the
Windows desktop or in your
application before printing.
Your application software is
not configured correctly for
your printer.
Make sure that your application
software is set up correctly for your
printer. See your application
documentation. If necessary, install or
reinstall the printer driver software as
described in Chapter 1.
Software settings override
settings you make using the
default-setting mode,
EPSON Remote!, or the
control panel buttons.
Use your application software to
select the font.
Vertical printed lines are not aligned.
What to do
Bidirectional printing, which
is the printer’s standard
printing mode, is out of
alignment.
Use the printer’s bidirectional
adjustment mode to correct this
problem. See“Aligning Vertical Lines
in Your Printout”, later in this chapter.
7
Troubleshooting
Cause
Troubleshooting
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Clearing Paper Jams
To clear a paper jam, follow these steps:
1. Press the Operate button to turn off the printer.
2. If a single sheet of paper is stuck on the paper guide base,
gently remove it.
3. Remove the printer cover. If continuous paper from the rear
slot is loaded in the printer, remove the paper guide base.
4. If continuous paper is jammed in the printer, tear off the
supply at the perforation nearest the paper entry slot.
5. Turn the knob on the right side of the printer away from you
to eject the paper in the printer. Remove any remaining pieces
of paper.
c
Caution:
Use the knob on the right side of the printer to clear paper
jams only when the printer is off. Otherwise, you may
damage the printer or lose the top-of-form or tear-off position.
6. Replace the paper guide base if necessary, and replace the
printer cover. Then close the paper guide cover.
7. Press the Operate button to turn on the printer. Make sure
the Paper Out and Pause lights are off.
7-16
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Aligning Vertical Lines in Your Printout
If you notice that the vertical lines in your printout are not
properly aligned, you can use the printer’s bidirectional
adjustment mode to correct this problem.
Note:
❏ To complete the steps below, you need four sheets of A4 or letter size
single-sheet paper or four pages of continuous paper that are at least
279 mm (11 inches) long and 241 mm (9.5 inches) wide. See Chapter
2 for instructions on loading continuous paper, or
Chapter 3 for instructions on loading single sheets.
❏ If you use single sheets, you need to load a new sheet of paper each
time the printer ejects a printed sheet onto the paper guide base .
Follow these steps to perform the bidirectional adjustment:
1. Make sure paper is loaded and the printer is turned off.
2. While holding down the Pause button, press the Operate
button to turn on the printer. The printer enters the
bidirectional adjustment mode and then prints instructions
and the first set of alignment patterns.
3. As described in the instructions, compare the alignment
patterns and select the pattern with the best alignment.
4. Follow the instructions to print the remaining sets of
alignment patterns and select the pattern with the best
alignment in each set.
5. After you select the best pattern in the final set of alignment
patterns, press the Operate button to turn off the printer and
exit the bidirectional adjustment mode. Your selections are
saved automatically.
Troubleshooting
7-17
7
Troubleshooting
c
Caution:
Whenever you turn off the printer, wait at least five seconds
before turning it back on; otherwise you may damage the
printer.
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Printing a Self Test
Running the printer’s self test helps you determine whether the
printer or the computer is causing the problem:
❏ If the self test results are satisfactory, the printer is working
properly and the problem probably results from your printer
driver settings, application settings, computer, or interface
cable. (Be sure to use a shielded interface cable.)
❏ If the self test does not print properly, there is a problem with
the printer. See “Problems and Solutions” for possible causes
and solutions to the problem.
You can print a self test using either single sheets or continuous
paper. See Chapter 2 for instructions on loading continuous
paper, or Chapter 3 for instructions on loading single sheets.
Note:
Use continuous paper that is at least 241 mm (9.5 inches) wide or A4 or
letter size single-sheet paper.
To perform a self test, follow these steps:
1. Make sure paper is loaded and the printer is turned off.
c
Caution:
Whenever you turn off the printer, wait at least five seconds
before turning it back on; otherwise you may damage the
printer.
2. To run the test using the Draft font, hold down the LF/FF
button while you press the Operate button to turn on the
printer. To run the test using the printer’s near-letter-quality
fonts, hold down the Load/Eject button while you turn on
the printer. Either self test can help you determine the source
of your printing problem; however, the draft test prints faster
than the near-letter-quality test.
7-18
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After a few seconds, the printer loads the paper automatically
and begins printing a self test. A series of characters is printed.
Note:
To temporarily stop the self test, press the Pause button. To resume
the test, press the Pause button again.
3. To end the self test, press the Pause button to stop printing
and the Load/Eject button to eject the printed page. Then
turn off the printer.
Printing a Hex Dump
If you are an experienced user or a programmer, you can print a
hexadecimal dump to isolate communication problems between
the printer and your software program. In hex dump mode, the
printer prints all data received from the computer as hexadecimal
values.
Note:
Use continuous paper that is at least 241 mm (9.5 inches) wide or A4 or
letter size single-sheet paper.
Troubleshooting
7-19
7
Troubleshooting
You can print a hex dump using either single sheets or continuous
paper. See Chapter 2 for instructions on loading continuous
paper, or Chapter 3 for instructions on loading single sheets.
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To print a hex dump, follow the steps below.
1. Make sure paper is loaded and the printer is turned off.
c
Caution:
Whenever you turn off the printer, wait at least five seconds
before turning it back on; otherwise you may damage the printer.
2. To enter hex dump mode, hold down both the LF/FF and
Load/Eject buttons while you press the Operate button to
turn on the printer.
3. Open a software program and send a print job to the printer.
Your printer prints all the codes it receives in hexadecimal
format.
dump.tif
If characters are printable, they appear in the right column as
ASCII characters. Nonprintable codes, such as control codes,
are represented by dots. By comparing the characters printed
in the right column with the printout of the hexadecimal
codes, you can check the codes the printer is receiving.
4. To turn off hex dump mode, press the Pause button to stop
printing and the Load/Eject button to eject the printed
page(s). Then turn off the printer.
7-20
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Appendix A
A
Enhancing Your Printer With Options
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Paper handling options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Optional interface cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Using the Optional Cut-Sheet Feeders . . . . . . . . . . . . . . . . . . . . . . . A-4
Installing the high-capacity or double-bin cut-sheet feeder A-4
Loading paper in the high-capacity cut-sheet feeder . . . . . . A-6
Selecting the paper source (bin 1 or bin 2) . . . . . . . . . . . . . . . A-10
Switching between continuous paper and single-sheet
paper in the cut-sheet feeder . . . . . . . . . . . . . . . . . . . . . . . . A-11
Using the Roll Paper Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-12
Assembling the roll paper holder . . . . . . . . . . . . . . . . . . . . . . A-12
Installing the roll paper holder. . . . . . . . . . . . . . . . . . . . . . . . . A-13
Loading roll paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-14
Removing roll paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-16
Installing an Interface Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-17
Enhancing Your Printer With Options
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Options
The following table shows the paper handling options and interface cards
available for your printer. To purchase options, contact your dealer or
customer support as described in Appendix D.
Paper handling options
High-capacity cut-sheet feeder (C80684✽)
Feeds up to 150 sheets of paper, 25 plain bond
envelopes, or 30 postcards into the printer
without reloading. You can also load a stack of
single-sheet multi-part forms up to 15 mm
(0.59 inches) thick in this feeder. See “Using
the Optional Cut-Sheet Feeders” on page A-4
for instructions.
Second bin cut-sheet feeder (C80685✽)
Connects to the high-capacity cut-sheet feeder
to create a double-bin cut-sheet feeder. You
can load up to 50 sheets of ordinary singlesheet paper in the second-bin cut-sheet feeder.
,See “Using the Optional Cut-Sheet Feeders”
on page A-4 for instructions.
4-4.eps
4-4-2.eps
Pull tractor (C80033✽)
Improves continuous paper handling and
reduces the chance of paper jams. You can also
use this tractor as a front push tractor. Using a
pull tractor in combination with a push tractor
is especially useful for printing on continuous
pre-printed forms, multi-part forms, labels,
and for printing high-quality graphics. For
instructions on using this option, see page 221.
A-2
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Roll paper holder (#8310)
Allows you to use your printer with 8.5-inch
roll paper like that used with telex machines.
See “Using the Roll Paper Holder” on page A12 for instructions.
Note:
The asterisk (✽) is a substitute for the last digit of the product number, which varies
by country.
Optional interface cards
You can install an optional interface card to supplement your printer’s builtin parallel interface and provide added network compatibility. The EPSON
interface cards in the table below are compatible with your printer. (Not all
the interfaces in the table are available worldwide.)
See “Installing an Interface Card” on page A-17 for instructions.
Model number
Card type
C82307✽ / C82308✽
32KB serial interface card
C82312✽
LocalTalk interface card
C82313✽
32KB IEEE-488 interface card
C82314✽
Coax interface card
C82315✽
Twinax interface card
C82345✽
IEEE-1284 (Type B bidirectional) parallel interface
card
C82362✽ / C82363✽ /
C82364✽
Ethernet interface card
❏The asterisk (✽) is a substitute for the last digit, which varies by country.
❏When you use Ethernet interface card C82363✽, you need to attach the optional
interface adapter(C82525✽) to the interface card.
If you are unsure whether you need an optional interface or would like to
know more about interfaces, contact your dealer.
Enhancing Your Printer With Options
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Using the Optional Cut-Sheet Feeders
The optional high-capacity cut-sheet feeder (C80684✽) can load up to 150
sheets of paper in the printer. You can also create a double-bin cut-sheet
feeder by connecting the second bin cut-sheet feeder (C80685✽) to the highcapacity cut-sheet feeder. The double-bin cut-sheet feeder allows you to load
two different types of single-sheet paper in the printer at the same time and
easily switch between them. To assemble the double-bin cut-sheet feeder
and load paper in the second-bin cut-sheet feeder, see the second-bin cutsheet feeder manual. See “Selecting the paper source (bin 1 or bin 2)” on page
A-10 for instructions.
Note:
The second-bin cut-sheet feeder can be used in combination with the high-capacity
cut-sheet feeder only; you cannot use it separately.
Installing the high-capacity or double-bin cut-sheet
feeder
You install the high-capacity cut-sheet feeder and double-bin cut-sheet
feeder in the same way. Follow the steps below.
Note:
Before installing the double-bin cut-sheet feeder, assemble it as described in the
cut-sheet feeder manual.
w
1.
Warning:
You will need to move the print head by hand before installing the cut-sheet
feeder. If you have just used the printer, the print head may be hot; let it cool
for a few minutes before touching it.
Make sure the printer is turned off.
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2.
A-4
Caution:
You will need to move the print head to the ribbon installation position
before installing the high-capacity or double-bin cut-sheet feeder.
Moving the print head while the printer is on may damage the printer.
Remove the paper guide base and printer cover. Slide the print head to
the ribbon installation position (the indented portion of the paper
tension unit) by hand.
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Press up the tabs on both sides of the paper tension unit and lift it up
and off the printer. If a tractor is installed in the pull position, remove
it as described on “Removing the pull tractor” on page 2-31. Store any
printer parts you remove in a safe place.
A
Hold the cut-sheet feeder in both hands and fit the feeder’s notches over
the mounting posts on the printer as shown below. Then release the
latch levers and lower the cut-sheet feeder until it rests on the printer.
4-1.eps
5.
Insert the cable into the connector as shown above.
6.
Replace the printer cover.
You are now ready to load paper in the cut-sheet feeder. To load paper in
the high-capacity cut-sheet feeder, see the next section. To load paper in the
second bin of the double-bin cut-sheet feeder, see the manual that comes
with the second-bin cut-sheet feeder. If you installed the double-bin cutsheet feeder, you need to select the paper source (bin 1 or bin 2) as described
on “Selecting the paper source (bin 1 or bin 2)” on page A-10.
To remove the cut-sheet feeder, reverse the steps above.
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Loading paper in the high-capacity cut-sheet feeder
You can load up to 150 ordinary single sheets, 25 plain bond envelopes, or
30 postcards in the high-capacity cut-sheet feeder. You can also load a stack
of single-sheet multi-part forms up to 15 mm (0.59 inches) thick in this feeder.
Follow the steps below to load paper in the high-capacity cut-sheet feeder.
c
1.
Caution:
Do not load carbon paper or labels in the high-capacity cut-sheet feeder.
Open the paper guide cover, and set the paper release lever to the singlesheet position. Also make sure the paper thickness lever (located under
the printer cover) is set to the proper position for your paper’s thickness.
4-4a.eps
2.
Pull out the center support, as shown below.
center support
4-2-1.eps
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3.
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R4C3430
Rev. C
A5 size
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APPA.FM
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Release the left and right paper guides of the cut-sheet feeder by pulling
the lock levers forward.
A
paper guides
4-2-2a.eps
4.
Holding the lower portion of the left paper guide, slide it until it is
aligned with the arrow mark on the back of the center support. Then
push the left lock lever backward to lock it in place. Holding the lower
portion of the right paper guide, slide it to match the width of your
paper, but do not lock it.
paper stacker
4-2-3.eps
5.
Slide the paper stacker midway between the paper guides as shown
above.
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Pull both paper set levers forward until the paper guides retract and
lock open to allow paper loading.
4-3.eps
7.
Take a stack of paper (up to 150 sheets of plain paper) and fan it.
Next, tap the side and bottom edges of the paper on a flat surface to
even up the stack.
8.
Insert the paper stack printable side down along the left paper guide.
9.
Adjust the right paper guide so that it matches your paper’s width.
Make sure the position of the guide allows the paper to move up and
down freely. Then push the lock lever backward to lock the paper guide.
10. Push back the paper set levers to clamp the paper against the guide
rollers.
4-3aa.eps
A-8
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11. Move the cut-sheet feeder’s paper selection lever to the single-sheet
position, as shown below. Then lift up the center support and close the
paper guide cover.
A
4-4b.eps
Note:
❏ Always close the printer cover before printing. The printer does not print when
the cover is open.
❏
When the cut-sheet feeder is installed, you can still load single sheets one at a
time using the front paper slot.
The cut-sheet feeder automatically loads paper when the printer receives
data. Printed pages are stacked on the center support. If you need to eject a
sheet, press the Load/Eject button.
If the first printed line on your page appears too high or low, you can adjust
its position using the micro adjust feature. See “Adjusting the Top-of-Form
Position” on page 2-39.
c
Caution:
Never use the knob to adjust the top-of-form position; this may damage the
printer or cause it to lose the top-of-form position.
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Selecting the paper source (bin 1 or bin 2)
When the double-bin cut-sheet feeder is installed, you need to select the
paper source (bin 1 or bin 2) using your application or the printer’s control
panel. As shown below, the high-capacity cut-sheet feeder becomes bin 1
and the second-bin cut-sheet feeder becomes bin 2.
bin 1: high-capacity
cut-sheet feeder
bin 2: second-bin
cut-sheet feeder
G4-17.eps
It is best to select the paper source in your application program because
software settings usually override the printer’s control panel settings.
However, if you cannot select the paper source in your application, press the
Tear Off/Bin button until the lights indicate the bin you want as shown
below. When the printer receives data, the cut-sheet feeder automatically
loads the paper from the bin you select.
o n Bin 1 (the high-capacity cut-sheet
feeder) is selected.
n o Bin 2 (the second-bin cut-sheet
feeder) is selected.
Panel.eps
n = on, o = off
A-10
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Switching between continuous paper and single-sheet
paper in the cut-sheet feeder
You can easily switch between continuous paper on a push tractor and
single-sheet paper in the cut-sheet feeder without removing the continuous
paper.
Switching to continuous paper
1.
If any sheets are in the paper path, press the Load/Eject button
to eject them.
2.
Move the printer’s paper release lever to the front or rear push tractor
position. Also set the paper thickness lever to the proper position for
your paper.
3.
Move the cut-sheet feeder’s paper selection lever to the continuous
paper position.
Switching to single-sheet paper in the cut-sheet feeder
1.
If any continuous paper remains in the printer, press the Tear Off/Bin
button to advance the paper to the tear-off position. Then tear off the
printed pages.
c
Caution:
Tear off any printed documents before pressing the Load/Eject button in
the next step. Reverse feeding several pages at a time may cause a paper jam.
2.
Press the Load/Eject button. The printer feeds the paper backward to
the standby position. The paper is still attached to the push tractor but
is no longer in the paper path.
3.
Move the printer’s paper release lever to the single-sheet position. Also
set the paper thickness lever to the proper position for the thickness of
your single-sheet paper.
4.
Move the cut-sheet feeder’s paper type lever to the single-sheet
position.
5.
If you are using the double-bin cut-sheet feeder, select the bin you want
to use as described on “Selecting the paper source (bin 1 or bin 2)” on
page A-10.
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A5 size
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Using the Roll Paper Holder
The optional roll paper holder (#8310) allows you to use 8.5-inch roll paper
like that used with telex machines. This provides an inexpensive alternative
to using continuous paper for applications that require variable paper
lengths. Before you install and use the roll paper holder, you need to
assemble it.
Assembling the roll paper holder
To assemble the roll paper holder, follow the steps below.
1.
Fit the arc bearings into the stand as shown.
G3-30-1.eps
2.
Make sure you orient the stand and base plate as shown below. Then
place the base plate on the stand and fasten the two together with the
plastic spacing clips.
G3-30-2.eps
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Hook the tension lever onto both ends of the stand as shown below.
While pulling up the tension lever, fit the wire ends of the tension lever
into the holes in the stand. The roll paper holder is assembled.
A
tension lever
G3-30-3.eps
Installing the roll paper holder
To install the roll paper holder, follow the steps below.
1.
Make sure the printer is turned off.
2.
Position the roll paper holder underneath the printer as shown below.
Fit the two positioning pegs on the bottom of the printer into the two
holes in the base plate.
4-6.eps
c
Caution:
The roll paper holder is not fastened to the printer; only the printer’s weight
and the two positioning pegs hold it in place. If you pick up the printer, be
careful not to drop the roll paper holder.
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To remove the roll paper holder, carefully lift up the printer and pull out the
roll paper holder from beneath the printer.
Loading roll paper
After you install the roll paper holder, follow the steps below to load a roll
of paper,
1.
Make sure the printer is turned off. Open the paper guide cover and
remove the paper guide base.
2.
Make sure the paper tension unit is installed.
3.
Set the paper thickness lever (located under the printer cover) to the
proper position for the thickness of your roll paper.
4.
Set the paper release lever to the single-sheet position.
5.
Cut the leading edge of the roll paper straight across.
6.
Insert the roll paper holder shaft into the center of the paper roll as
shown.
G3-31-2.eps
G3-32-1.eps
A-14
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Place the shaft and paper roll on the roll paper holder so the paper feeds
from the bottom of the roll.
A
G3-32-2.eps
8.
Turn on the printer. Bring the leading edge of the paper up over
the rear push tractor and insert it until it meets resistance. The printer
loads the roll paper automatically.
9.
Replace the paper guide base and close the paper guide cover. You are
now ready to print. The printed roll paper is fed over the paper guide
base to the back of the printer, as shown below.
4-9.eps
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When you finish printing, open the paper guide cover and press the
LF/FF button to advance the paper. Tear off the paper using the tear-off
edge of the printer (pull it towards you for a clean cut).
G3-43.eps
Removing roll paper
Roll paper cannot be fed backward. To remove roll paper, open the paper
guide cover and remove the paper guide base, then cut the paper behind
where it feeds into the printer. Press the Load/Eject button to eject the
remaining paper.
New08.eps
A-16
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Installing an Interface Card
A
Follow the steps below to install an optional interface card.
1.
Make sure the printer is turned off. Unplug the printer’s power cord
and disconnect the interface cable.
2.
Remove the screws from the shield plate on the back of the printer and
remove the plate.
4-10.eps
3.
Slide the interface card along the slots on both sides of the interface
compartment. Firmly push in the card to make sure the connector at the
back of the interface card is fully inserted into the printer’s internal
socket. Then replace the screws and tighten them.
4-11.eps
Note:
Store the shield plate in a safe place; you will need to reattach it if you remove the
interface card later.
To remove the interface card, reverse the steps above.
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A5 size
3/23/99
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Appendix B
Cleaning and Transporting the Printer
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
Cleaning and Transporting the Printer
B-1
B
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Cleaning the Printer
To keep your printer operating at its best, you should clean it thoroughly
several times a year. To clean your printer, follow these steps:
1.
Remove any paper loaded in the printer. Make sure the printer is turned
off.
2.
Remove the paper guide base. If a pull tractor or an optional cut-sheet
feeder is installed, remove it.
3.
Use a soft brush to carefully brush away all dust and dirt from the
outer case and paper guide base.
4.
If the outer case or paper guide base is still dirty or dusty, clean them
with a soft, clean cloth dampened with mild detergent dissolved in
water. Keep the printer cover in place and lower it until it lies flat on the
top of the printer to prevent water from getting inside the printer.
c
B-2
Caution:
❏ Never use alcohols or thinners to clean the printer; these chemicals can
damage the printer components as well as the case.
❏
Be careful not to get water on the printer mechanism or electronic
components.
❏
Do not use a hard or abrasive brush.
❏
Do not spray the inside of the printer with lubricants; unsuitable
lubricants can damage the printer mechanism. Contact an EPSON
dealer if you think lubrication is needed.
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Transporting the Printer
If you need to transport your printer some distance, carefully repack it using
the original box and packing materials, as described below.
w
Warning:
You need to move the print head by hand to remove the ribbon cartridge. If
you have just used the printer, the print head may be hot; let it cool for a few
minutes before touching it.
1.
Remove any paper loaded in the printer. Make sure the printer is turned
off.
2.
Unplug the power cord from the electrical outlet; then disconnect the
interface cable from the printer.
3.
Remove the paper guide base.
4.
If a pull tractor is installed, remove it as described on page “Removing
the pull tractor” on page 2-31. If any options are installed, remove them
and pack them in their original boxes.
5.
Make sure that the print head is not hot. Then remove the ribbon
cartridge as described in Chapter 1.
6.
Remove the paper tension unit as described on page 2-22. Attach the
protective locking clips on both sides of the printer roller. Then install
the paper tension unit as described on page 2-32.
7.
Make sure the tractor that comes with your printer is installed in the
front push position. See “Loading paper onto the front push tractor” on
page 2-12 for instructions.
8.
Replace the transportation screw using the screwdriver that came with
the printer.
9.
Repack the printer, ribbon cartridge, paper guide base and power cord
in the original packing materials and place them in the printer’s original
box.
Cleaning and Transporting the Printer
B-3
B
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A5 size
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Rev. C
A5 size
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Appendix C
Specifications
Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4
Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5
Paper alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-8
Printable area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-9
Safety approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-11
CE marking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-11
Command Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-12
EPSON ESC/P control codes . . . . . . . . . . . . . . . . . . . . . . . . . . C-12
IBM 2380 Plus emulation control codes . . . . . . . . . . . . . . . . . C-16
Character Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-17
International character sets for the Italic table . . . . . . . . . . . . C-28
Specifications
C-1
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Printer Specifications
Mechanical
Printing method:
9-pin impact dot matrix
Printing speed:
High speed draft
Draft
Near letter quality
C-2
506 cps at 10 cpi
569 cps at 12 cpi
569 cps at 15 cpi
560 cps at 17 cpi
506 cps at 20 cpi
380 cps at 10 cpi
95 cps at 10 cpi
Printing direction:
Bidirectional logic seeking for text and
graphics printing. Unidirectional text or
graphics printing can be selected using
software commands.
Line spacing:
1/6-inch or programmable in 1/216-inch
increments
Printable columns:
80 columns (at 10 cpi)
Resolution:
Maximum 240 × 144 dpi maximum (near letter
quality)
Interfaces:
One standard bidirectional, 8-bit, parallel
interface with IEEE 1284 nibble mode support,
one serial interface and one optional interface
slot
Paper feed methods:
Friction (front or top paper entry)
Push tractor (front or rear paper entry)
Pull tractor (front, bottom, or rear paper entry)
Push and pull tractor (additional tractor is
required for front push and pull tractor
combination.)
Cut-sheet feeder (optional)
Roll paper holder (optional)
Specifications
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A5 size
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Paper feed speed:
Continuous
Intermittent
5 inches/second
46 ms/line at 1/6-inch line
spacing
Paper capacity:
High-capacity cut-sheet feeder
up to 150 sheets of 82 g/m2 (22 lb) paper
up to 25 plain or bond envelopes
up to 30 airmail envelopes
up to 30 postcards
a stack of multi-part forms up to 15 mm
(0.59 inches) thick
Note:
The total thickness of the paper stack can be up to
15 mm (0.59 inches).
Second-bin cut-sheet feeder
up to 50 sheets of 82 g/m2 (22 lb) paper
Note:
The total thickness of the paper stack can be up to
5 mm (0.20 inches).
Buffer:
64KB or 0KB (selectable in the
default-setting mode or the EPSON
Remote! utility)
Built-in fonts:
Bitmap fonts
EPSON Draft
EPSON Roman
EPSON Sans Serif
10, 12, 15 cpi
10, 12, 15 cpi,
proportional
10, 12, 15 cpi,
proportional
EAN-13, EAN-8, Interleaved 2 of 5, UPC-A,
UPC-E, Code 39, Code 128, POSTNET
Character tables:
One Italic and 12 graphical character tables.
(33 graphical character tables are available in
some countries.) See “Character Tables” on
page C-17 for more information.
Character sets:
13 international character sets and one legal
character set
Specifications
C-3
C
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A5 size
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Reliability:
Total print volume25 million lines
(except print head)
MTBF 10,000 POH (25%
duty)
Print head life
approx. 300 million
characters (Draft 10 cpi, 14
dots/character)
Dimensions and
weight:
Height
Width
Depth
Weight
Ribbon:
Black ribbon cartridge (S015086)
Ribbon life
236 mm (9.3 inches)
528 mm (20.8 inches)
404 mm (15.9 inches)
approx. 11 kg (24.3 lb)
7.5 million characters
(Draft, 10 cpi, 14 dots/
character)
Electrical
Input voltage range
120 V Model
220 to 240 V Model
99 to 132 V
198 to 264 V
Rated frequency range
50 to 60 Hz
Input frequency range
Rated current
Power consumption
49.5 to 60.5 Hz
1.0 A (maximum 2.2 A
depending on the
character type)
0.5 A (maximum 1.1 A
depending on the
character type)
Approx. 46 W (ISO/IEC 10561 letter pattern)
Note:
Check the label on the back of the printer for the voltage of your printer.
Environmental
Temperature
C-4
Humidity
(without condensation)
Operation
5 to 35 °C (41 to 95 °F)
10 to 80% RH
Storage
–30 to 60 °C (–22 to 140 °F)
0 to 85% RH
Specifications
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Paper
Note:
❏ Use recycled paper and envelopes only under normal temperature and humidity
conditions, as follows:
Temperature
15 to 25 °C (59 to 77 °F)
Humidity
30 to 60% RH
❏
Do not load paper that has been folded or is damaged, wrinkled, or curled.
Ordinary single sheets:
front, top, and cut-sheet feeder entry
Width
Front and top:
100 to 257 mm (3.9 to 10.1 inches)
High-capacity cut-sheet feeder:
100 to 257 mm (3.9 to 10.1inches)
Second-bin cut-sheet feeder:
182 to 257 mm (7.2 to 10.1 inches)
Length
Front:
148 to 364 mm (5.8 to 14.3 inches)
Top:
100 to 364 mm (3.9 to 14.3 inches)
High-capacity cut-sheet feeder:
100 to 364 mm (3.9 to 14.3 inches)
Second-bin cut-sheet feeder:
210 to 364 mm (8.3 to 14.3 inches)
Thickness
0.065 to 0.14 mm (0.0025 to 0.0055 inches)
Weight
52 to 90 g/m2 (14 to 24 lb)
Specifications
C-5
C
L
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Rev. C
A5 size
3/23/99
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Single-sheet multipart
forms:
Width
_______
_______
_______
front, top, and cut-sheet feeder entry
Copies
Front and top:
100 to 257 mm (3.9 to 10.1 inches)
High-capacity cut-sheet feeder:
100 to 257 mm (3.9 to 10.1 inches)
Front:
148 to 364 mm (5.8 to 14.3 inches)
Top:
100 to 364 mm (3.9 to 14.3 inches)
High-capacity cut-sheet feeder:
100 to 364 mm (3.9 to 14.3 inches)
1 original + up to 5 copies
Thickness
0.12 to 0.46 mm (0.0047 to 0.018 inches)
Weight
40 to 58 g/m2 (12 to 15 lb)
Binding
Line glue at the top of form (both front and
top entry)
Single-side line glue (front entry only)
Length
Envelopes:
top entry only
Size
No. 6: 165 × 92 mm (6.5 × 3.6 inches)
No. 10: 241 × 105 mm (9.5 × 4.1 inches)
Thickness
0.16 to 0.52 mm (0.0063 to 0.0205 inches)
Weight
45 to 90 g/m2 (12 to 24 lb)
Postcards:
C-6
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front and top entry
Width
100 to 148 mm (3.9 to 5.8 inches)
Length
Front: 148 mm (5.8 inches)
Top: 100 to 148 mm (3.9 to 5.8 inches)
Thickness
0.22 mm (0.0087 inches)
Weight
192 g/m2 (51 lb)
Specifications
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Continuous paper
(standard and multipart):
R
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Rev. C
A5 size
3/23/99
APPC.FM
Pass 0
front, rear, and bottom entry
Width
101.6 to 254 mm (4.0 to 10.0 inches)
Length
101.6 to 558.8 mm (4.0 to 22.0 inches)
Copies
1 original + up to 5 copies
1 original + up to 6 copies (front or bottom
entry with the pull tractor only)
Thickness
Printable area 0.065 to 0.46 mm
(0.0025 to 0.018 inches)
Perforated edges up to 0.9 mm (0.035 inches)
Weight
(not multipart)
52 to 82 g/m2 (14 to 22 lb)
Weight
(one sheet of multipart) 40 to 58 g/m2 (12 to 15 lb)
Binding
Point glue or paper staples on both sides
(front, bottom, or rear entry)
Note:
Because thick multi-part forms require a straight paper path, load them in the
front slot.
Continuous paper
with labels:
front and bottom entry
Label size
23.8 × 63.5 mm (15/16 × 2.5 inches) minimum
2.5 mm (0.1 inches) corner radius, minimum
Backing sheet width
101.6 to 254 mm (4.0 to 10.0 inches)
Backing sheet length
(one page)
101.6 to 558.8 mm (4.0 to 22.0 inches)
Backing sheet thickness 0.07 to 0.09 mm (0.0028 to 0.0035 inches)
Total thickness
0.16 to 0.19 mm (0.0063 to 0.0075 inches)
Label weight
64 g/m 2 (17 lb)
Specifications
C-7
C
L
R4C3430
Rev. C
A5 size
3/23/99
APPC.FM
Pass 0
Roll paper:
Proof Sign-off:
<Crestec>
<Kimura>
<Crestec>
_______
_______
_______
rear entry with optional roll paper holder only
Width
216 ± 3 mm (8.5 ± 0.12 inches)
Thickness
0.07 to 0.09 mm (0.0028 to 0.0035 inches)
Weight
52 to 82 g/m2 (14 to 22 lb)
Paper alignment
Front entry
Printing starts at the arrow mark. The unprintable area is to the left of the
arrow mark.
C-8
Specifications
Proof Sign-off:
<Crestec>
<Kimura>
<Crestec>
R
R4C3430
Rev. C
_______
_______
_______
A5 size
3/23/99
APPC.FM
Pass 0
Rear entry
Printing starts at “0” on the scale. The unprintable area is to the left of
the “0”.
C
Printable area
Single sheets, envelopes, and postcards:
A
B
A
B
printable
area
printable
area
C
B
C
A The minimum top margin is 4.2 mm (0.17 inches).
B The minimum left margin is 3.0 mm (0.12 inches).
The minimum right margin is 3.0 mm (0.12 inches).
The maximum width is 257 mm (10.1 inches) and
the maximum printable width is 203.2 mm (8.0 inches).
For single sheets wider than 209.2 mm (8.23 inches), the side margins
increase proportionally to match the width of the paper.
C The minimum bottom margin is 4.2 mm (0.17 inches).
Specifications
C-9
L
R4C3430
Rev. C
A5 size
3/23/99
Proof Sign-off:
<Crestec>
<Kimura>
<Crestec>
APPC.FM
Pass 0
_______
_______
_______
Continuous paper:
A
A
Printable
area
B
B
A The minimum top and bottom margins above and below the
perforation are 4.2 mm (0.17 inches) each.
B The minimum left and right margins are 13 mm (0.51 inches) each.
The maximum width is 254 mm (10.0 inches) and
the maximum printable width is 203.2 mm (8.0 inches).
For continuous paper wider than 229.2 mm (9.0 inches), the side margins
increase proportionally to match the width of the paper.
Roll paper:
A
B
printable
area
A The minimum top margin is 4.2 mm (0.17 inches).
B The minimum left margin is 3.0 mm (0.12 inches).
The minimum right margin is 3.0 mm (0.12 inches).
The maximum printable width is 203.2 mm (8.0 inches).
C-10
Specifications
Proof Sign-off:
<Crestec>
<Kimura>
<Crestec>
_______
_______
_______
R
R4C3430
Rev. C
A5 size
3/23/99
APPC.FM
Pass 0
Safety approvals
120 V model:
Safety standards
UL1950
CSA C22.2 No. 950
EMI
FCC part 15 subpart B class B
CSA C108.8 class B
C
230 V model:
Safety standards
EN 60950
EMI
EN 55022 (CISPR pub. 22) class B
AS/NZS 3548 class B
Acoustic noise:
Approx. 55 dB (A) (ISO 7779 pattern)
CE marking
230 V model:
Low Voltage Directive 73/23/EEC
EMC Directive 89/336/EEC
EN 60950
EN 55022 Class B
EN 61000-3-2
EN 61000-3-3
EN 50082-1
IEC 801-2
IEC 801-3
IEC 801-4
Specifications
C-11
L
R4C3430
Rev. C
A5 size
3/23/99
APPC.FM
Pass 0
Proof Sign-off:
<Crestec>
<Kimura>
<Crestec>
_______
_______
_______
Command Lists
Your printer supports the following EPSON ESC/P control codes and
IBM 2380 Plus emulation control codes.
EPSON ESC/P control codes
Selecting an EPSON ESC/P printer in your software allows you to use
advanced fonts and graphics handling.
General operation:
ESC @, ESC U, ESC EM
Paper feeding:
FF, LF, ESC 0, ESC 1, ESC 2, ESC 3, ESC A, CR
Page format:
ESC C, ESC C0, ESC (C, ESC Q, ESC 1, ESC N, ESC O, ESC (c, ESC (U
Print position motion:
ESC $, ESC ¥, ESC D, HT, ESC B, VT, ESC J
Font selection:
ESC k, ESC x, ESC y, ESC P, ESC M, ESC g, ESC p, ESC 4, ESC 5,
ESC E, ESC F, ESC !
Font enhancement:
ESC W, DC4, SO, DC2, SI, ESC w, ESC G, ESC H, ESC T, ESC S, ESC Spacing:
ESC Space
Character handling:
ESC t, ESC (t, ESC R, ESC %, ESC &, ESC :, ESC I, ESC 6, ESC 7
Bit image:
ESC K, ESC L, ESC Y, ESC Z, ESC *, ESC^
Bar code:
ESC (B
Production:
ESC |
C-12
Specifications
Proof Sign-off:
<Crestec>
<Kimura>
<Crestec>
R
R4C3430
Rev. C
_______
_______
_______
A5 size
3/23/99
APPC.FM
Pass 0
Barcode commands
Your printer has powerful barcode printing capabilities and includes the
following resident barcode fonts: EAN-13, EAN-8, Interleaved 2 of 5,
UPC-A, UPC-E, Code 39, Code 128, and POSTNET. See the barcode
commands below:
ESC ( B
Format:
ASCII code:
Decimal:
Hexadecimal:
Select Barcode Printing
ESC
27
1B
(
40
28
B
66
42
m
m
m
C
n
n
n
Function:
ESC ( B n1 n2 k m s v1 v2 c data
n = (n1 + (256 × n2))
k: Select barcode
k = 0: EAN-13, 1: EAN-8, 2: Interleaved 2 of 5, 3: UPC-A,
4: UPC-E, 5: Code 39, 6: Code 128, 7: POSTNET
m: Module width (120 dpi)
m = 2: 2 dots, 3: 3 dots, 4: 4 dots, 5: 5 dots
s: Space adjustment value
-3 ≤ s ≤ 3 (1/240-inch units)
v1, v2: Bar length
v1 + v2 × 256 (1/72-inch units)
Note:
❏ The v1 and v2 values are ignored when POSTNET is selected.
❏
The long bar length of POSTNET is always 0.125 inches; the short bar length
is always 0.050 inches.
Specifications
C-13
L
R4C3430
Rev. C
A5 size
3/23/99
Proof Sign-off:
<Crestec>
<Kimura>
<Crestec>
APPC.FM
Pass 0
_______
_______
_______
c: Control flag
Bit 0 = Check digit
0: The printer does not add a check digit.
1: The printer adds a check digit.
Bit 1 = Human readable character (HRC)
0: The printer adds the HRC.
1: The printer does not add the HRC.
Bit 2 = Position of flag character (for EAN-13 and UPC-A only)
0: Center
1: Under
Bits 3−7 = Not used
Barcode data
Barcode data corresponds to the barcode symbology. The data number of
each barcode type is constant. The barcode is printed only if the following
valid characters are set.
Barcode type
Number of valid
characters 1 (HEX)
Number of valid
characters 2 (HEX)
EAN-13
EAN-8
Interleaved 2 of 5
UPC-A
UPC-E
Code 39
Code 128
POSTNET
0D
8
2 to FF
0C
0C or 8
1 to FF
2 to FF
6 or 0A or 0C
0C
7
2 to FF
0B
0B or 7
1 to FF
2 to FF
5 or 9 or 0B
Number of valid characters 1: Control flag c b0=0
Number of valid characters 2: Control flag c b0=1
C-14
Specifications
Proof Sign-off:
<Crestec>
<Kimura>
<Crestec>
R
R4C3430
Rev. C
_______
_______
_______
A5 size
3/23/99
APPC.FM
Pass 0
The valid data for each barcode type is described below. If invalid data is
included in the barcode data string, the barcode is not printed.
Barcode type
Barcode data
EAN-13
EAN-8
UPC-A
UPC-E
Interleaved 2 of 5
POSTNET
Code 39
0-9 (Hex 30-39)
0-9 (Hex 30-39)
0-9 (Hex 30-39)
0-9 (Hex 30-39)
0-9 (Hex 30-39)
0-9 (Hex 30-39)
0-9 (Hex 30-39), (Hex 41-5A), (Hex 20, 24, 25, 2B, 2D,
2E, 2F)
Set A, Set B, Set C
Code 128
C
The following conditions are required for barcode printing:
❏
Barcode printing is always performed unidirectionally. However, when
it is mixed with raster bit image data, neither barcode nor raster bit
image data is printed.
❏
A barcode is not printed when part of the barcode extends beyond the
right margin.
❏
When barcode data and text data are mixed in a data sequence, barcodes
and text are printed in the same place.
❏
The start and stop (*) characters of Code 39 are added to human readable
characters.
❏
The initial data of Code 128 (Set A, B, or C) is identified as the first data
of Code 128, and must be hexadecimal (41, 42, and 43, respectively).
❏
When Code 128 Set C and Interleaved 2 of 5 are selected, barcode data
requires an even number data string. However, if an odd number string
is sent, a 0 is automatically added, making it an even number data string.
❏
The barcode print start position (except for POSTNET) is always
7/72 inches above the baseline.
Specifications
C-15
L
R4C3430
Rev. C
A5 size
3/23/99
APPC.FM
Pass 0
Proof Sign-off:
<Crestec>
<Kimura>
<Crestec>
_______
_______
_______
IBM 2380 Plus emulation control codes
This printer emulates an IBM Proprinter using the commands below. For
detailed information, see the IBM 2380 Plus reference manual.
General operation:
NUL, DC3, ESC j, BEL, CAN, DC1, ESC Q, ESC [ K, ESC U, ESC [ F
Paper feeding:
FF, LF, ESC 5, ESC A, ESC 0, ESC 1, ESC 2, ESC 3, CR, ESC ]
Page format:
ESC C, ESC C0, ESC X, ESC N, ESC O, ESC 4
Print position motion:
ESC d, ESC R, ESC D, HT, ESC B, VT, ESC J
Font selection:
DC2, ESC P, ESC :, ESC E, ESC F, ESC I, ESC [d, ESC [I
Font enhancement:
DC4, SO, ESC SO, ESC W, ESC [ @, SI, ESC SI, ESC G, ESC H, ESC T,
ESC S, ESC -, ESC _
Spacing:
BS, SP
Character handling:
ESC 6, ESC 7, ESC [ T, ESC ^, ESC ¥
Bit image:
ESC K, ESC L, ESC Y, ESC Z
Barcode:
ESC [f, ESC [p
Download (only in Draft mode):
ESC =
C-16
Specifications
Proof Sign-off:
<Crestec>
<Kimura>
<Crestec>
_______
_______
_______
R
R4C3430
Rev. C
A5 size
3/23/99
APPC.FM
Pass 0
Character Tables
You can select the character tables shown in this section using the printer’s
default-setting mode or with software commands.
Note:
❏ Most of the character tables are the same as the PC 437 table for hex codes 00
through 7F; only the characters for hex codes 80 through FF are shown for these
tables.
❏
The character tables with an asterisk (*) after the table name are available only
in some countries.
PC 437 (US Standard Europe)
Specifications
C-17
C
L
R4C3430
Rev. C
A5 size
3/23/99
APPC.FM
Pass 0
Proof Sign-off:
<Crestec>
<Kimura>
<Crestec>
_______
_______
_______
PC 850 (Multilingual)
PC 860 (Portuguese)
PC 863 (Canadian-French)
PC 865 (Nordic)
C-18
Specifications
Proof Sign-off:
<Crestec>
<Kimura>
<Crestec>
_______
_______
_______
PC 861 (Icelandic)
R
R4C3430
Rev. C
A5 size
3/23/99
APPC.FM
Pass 0
BRASCII
C
Abicomp
ISO Latin 1
Specifications
C-19
L
R4C3430
Rev. C
A5 size
3/23/99
APPC.FM
Pass 0
Roman 8
PC 858
C-20
Specifications
Proof Sign-off:
<Crestec>
<Kimura>
<Crestec>
_______
_______
_______
Proof Sign-off:
<Crestec>
<Kimura>
<Crestec>
_______
_______
_______
ISO 8859-15
R
R4C3430
Rev. C
A5 size
3/23/99
APPC.FM
Pass 0
PC 437 Greek*
C
PC 853 (Turkish)*
PC 855 (Cyrillic)*
Specifications
C-21
L
R4C3430
Rev. C
A5 size
3/23/99
APPC.FM
Pass 0
Proof Sign-off:
<Crestec>
<Kimura>
<Crestec>
_______
_______
_______
PC 852 (East Europe)*
PC 857 (Turkish)*
PC 866 (Russian)*
PC 869 (Greek)*
C-22
Specifications
Proof Sign-off:
<Crestec>
<Kimura>
<Crestec>
_______
_______
_______
MAZOWIA (Poland)*
R
R4C3430
Rev. C
A5 size
3/23/99
APPC.FM
Pass 0
Code MJK (CSFR)*
C
ISO 8859-7*
ISO Latin 1T (Turkish)*
Specifications
C-23
L
R4C3430
Rev. C
A5 size
3/23/99
APPC.FM
Pass 0
Bulgaria (Bulgarian)*
Estonia (Estonia)*
C-24
Specifications
Proof Sign-off:
<Crestec>
<Kimura>
<Crestec>
_______
_______
_______
PC 774 (LST 1283: 1993)*
Proof Sign-off:
<Crestec>
<Kimura>
<Crestec>
_______
_______
_______
R
R4C3430
Rev. C
A5 size
3/23/99
APPC.FM
Pass 0
ISO 8859-2*
C
PC 866 LAT. (Latvian)*
PC 866 UKR (Ukranian)*
Specifications
C-25
L
R4C3430
Rev. C
A5 size
3/23/99
APPC.FM
Pass 0
Proof Sign-off:
<Crestec>
<Kimura>
<Crestec>
_______
_______
_______
PC APTEC (Arabic)*
PC 708 (Arabic)*
PC 720 (Arabic)*
PC AR 864 (Arabic)*
C-26
Specifications
Proof Sign-off:
<Crestec>
<Kimura>
<Crestec>
_______
_______
_______
R
R4C3430
Rev. C
A5 size
3/23/99
APPC.FM
Pass 0
Italic table
C
No character is available
for hex code 15 in the
Italic table
Specifications
C-27
L
R4C3430
Rev. C
A5 size
3/23/99
APPC.FM
Pass 0
Proof Sign-off:
<Crestec>
<Kimura>
<Crestec>
_______
_______
_______
International character sets for the Italic table
You can select one of the following eight international character sets for the
Italic character table shown below using the default-setting mode or the
ESC R command. For example, when you select “Italic France,” the
characters in the “France” row are used in the Italic character table.
You can select one of the following seven additional sets only with the
ESC R command.
C-28
Specifications
Proof Sign-off:
<Crestec>
<Kimura>
<Crestec>
_______
_______
_______
R
R4C3430
Rev. C
A5 size
3/23/99
APPD.FM
Pass 0
Appendix D
Customer Support Information
Contacting Customer Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2
For North American Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2
Electronic support services . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2
Automated telephone services . . . . . . . . . . . . . . . . . . . . . . . . . D-3
For United Kingdom and the Republic of Ireland Users. . . . . . . . D-4
Enquiry Desk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-4
Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-4
Faxon EPSON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-5
EPtec - Bulletin Board Service for latest drivers and
utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-5
World Wide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-5
For Australian Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-6
EPSON FAXBACK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-6
EPSON Bulletin Board System . . . . . . . . . . . . . . . . . . . . . . . . . D-6
Internet URL http://www.epson.com.au . . . . . . . . . . . . . . . D-6
Your dealer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-6
EPSON Helpdesk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-7
For Singapore Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-7
For Hong Kong Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-8
Internet home page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-8
Electronic bulletin board system . . . . . . . . . . . . . . . . . . . . . . . D-8
Technical support hotline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-8
For Philippines Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-9
Customer Support Information
D-1
D
L
R4C3430
Rev. C
A5 size
3/23/99
Proof Sign-off:
<Crestec>
<Kimura>
<Crestec>
APPD.FM
Pass 0
_______
_______
_______
Contacting Customer Support
If your printer is not operating properly and you cannot solve the problem
using the troubleshooting information in Chapter 7, contact customer
support services for assistance. See the section for your country below.
We will be able to help you much more quickly if you give us the following
information:
❏ Printer model
❏ Serial number of your printer
(The serial number label is on the back of the printer.)
❏ Brand and model of your computer:
❏ Printer software version
(Click the About button in your printer driver.)
❏ Windows version (for example, NT, 98, 95, or 3.1)
❏ Software application(s) you normally use with the printer and their
version number(s)
For North American Users
If you purchased your printer in the United States or Canada, EPSON
provides customer support through the following services:
Electronic support services
D-2
Service
Access
World Wide Web
From the Internet, you can reach EPSON's home page
at http://www.epson.com.
EPSON Internet FTP Site
If you have Internet FTP capability, use your Web
browser (or other software for FTP downloading) to log
onto ftp.epson.com with the user name anonymous
and your e-mail address as the password.
EPSON Download Service
You can call the EPSON Download Service at
(800) 442-2007. Set your communications software to
8 data bits, 1 stop bit, no parity. Modem speed can be
up to 28.8 Kbps.
EPSON Forum on
CompuServe®
Members of CompuServe can type GO EPSON at the
menu prompt to reach the Epson America Forum. For
a free introductory CompuServe membership, call
(800) 848-8199 and ask for representative #529.
Customer Support Information
Proof Sign-off:
<Crestec>
<Kimura>
<Crestec>
R
R4C3430
Rev. C
_______
_______
_______
A5 size
3/23/99
APPD.FM
Pass 0
Automated telephone services
Service
Access
EPSON SoundAdvice™
For pre-recorded answers to commonly asked
questions about EPSON products 24 hours a day,
seven days a week, call (800) 442-2110.
EPSON FaxAdvice™
Access EPSON’s technical information library by
calling (800) 442-2110. You must provide a return fax
number to use this service.
EPSON Referral Service
For the location of your nearest Authorized EPSON
Reseller or Customer Care Center, call (800) 442-2110.
EPSON also provides technical support and information on the installation,
configuration, and operation of EPSON products. Dial (800) 922-8911,
(310) 782-2600 (U.S.), or (905) 709-9475 (Canada), 6 A.M. to 6 P.M., Pacific
Time, Monday through Friday.
Before you call, please have the following information ready:
❏ Product name
❏ Product serial number
❏ Computer configuration
❏ Description of the problem
You can purchase ink cartridges, paper, manuals, accessories, and parts from
EPSON Accessories at (800) 873-7766 (U.S. sales only). In Canada, please call
(800) 873-7766 for dealer referral.
Note:
If you need help using software with an EPSON product, see the documentation for
that program for technical support information.
Customer Support Information
D-3
D
L
R4C3430
Rev. C
A5 size
3/23/99
APPD.FM
Pass 0
Proof Sign-off:
<Crestec>
<Kimura>
<Crestec>
_______
_______
_______
For United Kingdom and the Republic of Ireland Users
If you purchased your printer in the UK or the Republic of Ireland, Epson
(UK) Limited provides a range of customer services and technical support.
Note:
For customers in the Republic of Ireland, please use the correct dialing codes when
dialing the UK telephone numbers listed in the following sections. For example the
Enquiry Desk fax number, 01442 227271, should be dialed as 0044 1442 227271
from the Republic of Ireland.
Enquiry Desk
The Enquiry Desk team can be contacted by calling 0800 220546 in the UK or
1 800 409132 from the Republic of Ireland, by faxing 01442 227271, or via the
Internet at info@epson.co.uk. They can provide the following information:
❏ Information and literature on new EPSON products (also available from
Faxon EPSON)
❏ Where to purchase genuine EPSON consumables, accessories and
options
Customer Support
Our Customer Support team can provide the following services:
❏ Technical information on installing, configuring, and operating your
EPSON products
❏ Arranging for faulty EPSON products to be repaired within the
warranty period
For information on contacting our Customer Support team, please see the
Service and Support Information booklet that came with your EPSON
product.
If this booklet is not available, details can be found on Faxon EPSON faxback
service, EPtec Bulletin Board Service or on EPSON’s World Wide Web site.
See below for details.
D-4
Customer Support Information
Proof Sign-off:
<Crestec>
<Kimura>
<Crestec>
_______
_______
_______
R
R4C3430
Rev. C
A5 size
3/23/99
APPD.FM
Pass 0
Faxon EPSON
Contact Faxon EPSON Faxback Service for:
❏ Literature and specifications on the latest EPSON products
❏ Support information including troubleshooting tips, switch settings and
driver information
To use Faxon EPSON, call 01442 227332 using a touch-tone phone. You will
be asked to follow a simple routine to register your document request and
once you have entered your telephone and fax numbers, Faxon EPSON will
fax a copy of the document catalogue to your fax machine.
When you have found the documents that you need in the catalogue, call
Faxon EPSON again and enter the document ID numbers. The documents
will be faxed to you automatically.
EPtec - Bulletin Board Service for latest drivers and
utilities
You can call the EPSON Bulletin Board Service on 01442 227479. Membership
is not required. Make sure that your communications software is set to 8 data
bits, 1 stop bit, no parity bit, ANSI terminal mode emulation and a modem
speed of up to 28.8 Kbps. Downloading protocols supported include
Xmodem, Ymodem and Zmodem. See the documentation that came with
your communications software and modem for more information.
When you first connect to the Bulletin Board Service, you will be asked for
your name, company name, phone number and a password (which you can
invent yourself).
World Wide Web
If you can connect to the Internet and have a Web browser, you can access
EPSON’s World Wide Web site at http://www.epson.com. Here you will
find information on the latest EPSON products, software drivers, and
answers to frequently asked questions.
Customer Support Information
D-5
D
L
R4C3430
Rev. C
A5 size
3/23/99
APPD.FM
Pass 0
Proof Sign-off:
<Crestec>
<Kimura>
<Crestec>
_______
_______
_______
For Australian Users
EPSON Australia wishes to provide you with a high level of Customer
Service. As well as this User’s Guide, we provide the following sources for
obtaining information:
EPSON FAXBACK
EPSON FAXBACK will fax you the latest specifications and pricing for most
EPSON products offered in Australia. There is also technical information
including details of the latest software and drivers available. Phone (02) 9903
9075 and the system will guide you through a number of choices before
faxing the information to your fax machine.
EPSON Bulletin Board System
This is where you can download the latest software and drivers. Visit the
BBS to check out the latest versions. If you have a modem, phone (02) 9417
5090.
Internet URL http://www.epson.com.au
Access the Epson Australia World Wide Web pages. Worth taking your
modem here for the occasional surf! You can get the same information as
offered on the EPSON FAXBACK and the EPSON Bulletin Board plus more.
Your dealer
Don’t forget that your dealer can often help identify and resolve problems.
The dealer should always be the first call for advice on problems. They can
often solve problems quickly and easily as well as give you advice on the
next step to take.
D-6
Customer Support Information
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EPSON Helpdesk
EPSON Helpdesk is provided as a final backup to make sure our clients have
access to advice. Operators on the Helpdesk can aid you in diagnosing
hardware and software problems. They can also advise you on the latest
EPSON products and where the nearest dealer or service agent is located.
Many types of queries are answered here.
The Helpdesk numbers are:
Phone:
Fax:
(02) 9903 9040
(02) 9903 9189
We encourage you to have all the relevant information on hand when you
ring. The more information you prepare, the faster we can help solve the
problem. This information includes the User’s Guide for your EPSON
product, type of computer, operating system, application programs, and any
other information you feel is required.
For Singapore Users
Contact the telephone and fax numbers below:
Phone:
Fax:
(065) 337-7911
(065) 334-1185
For Hong Kong Users
To obtain technical support as well as other after-sales services, users are
welcome to contact EPSON Hong Kong Limited.
Customer Support Information
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Internet home page
EPSON Hong Kong has established a local home page in both Chinese and
English on the Internet to provide users with the following information:
❏ Product information
❏ Answers to Frequently Asked Questions (FAQs)
❏ Latest versions of EPSON printer drivers
Users can access our World Wide Web home page at
http://www.epson.com.hk.
Electronic bulletin board system
An electronic bulletin board system (BBS) is also available to obtain printer
information and the latest versions of printer drivers. You can log onto the
following number for the BBS service:
BBS:
(852) 2827-4244
Technical support hotline
You can also contact our technical staff at the telephone and fax numbers
below.
Phone:
Fax:
(852) 2585-4399
(852) 2827-4383
For Philippines Users
To obtain technical support as well as other after sales services, users are
welcome to contact the EPSON Philippines Representative Office at the
telephone and fax numbers below:
Phone:
Fax:
BBS:
D-8
(632) 813-6552
(632) 813-6545
(632) 814-0595
Customer Support Information
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GLOSSARY.FM
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Glossary
ASCII
American Standard Code for Information Interchange. A standardized coding
system for assigning numeral codes to letters and symbols.
auto line feed
When this option is turned on in the default-setting mode or the EPSON Remote!
utility, each carriage return (CR) code is automatically followed by a line feed
(LF) code.
bidirectional printing
Printing in which the print head prints in both directions (bidirectionally), from
left to right and then right to left. This increases the print speed but may reduce
precise vertical alignment. Bidirectional printing is the printer’s standard
printing mode. See also unidirectional printing.
buffer
The portion of the printer’s memory used to store data before it is printed.
character table
A collection of letters, numbers, and symbols that provides you with the set of
characters used in a particular language.
characters per inch (cpi)
The number of characters that can fit in one inch of a text line, determined by the
size of the characters. See also pitch.
continuous paper
Paper that has sprocket-feed holes on both long edges, is perforated between
pages, and is supplied in a folded stack. Also called fanfold paper.
control codes
Special codes used to control printer function, such as a carriage return or line
feed, instead of printing characters.
cpi
See characters per inch.
cut-sheet feeder
An optional, detachable device that automatically feeds single sheets of paper
into the printer.
data dump
See hex dump.
default
A value settings or settings that take effect when a device (such as a printer) is
turned on, reset, or initialized. See also factory settings.
Glossary
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dithering
A halftoning method in which dots are printed in a predetermined pattern to
simulate a shade or tone. Dithering works best for images with solid colors, such
as charts and graphs. See also halftoning.
dot matrix
A method of printing in which each letter or symbol is formed by a pattern
(matrix) of individual dots.
draft
The print mode used by your printer when you select Draft as the font. The Draft
font uses fewer dots per character for faster printing. See also high-speed draft and
near letter quality.
driver
See printer driver.
ESC/P
Abbreviation for EPSON Standard Code for Printers, the system of commands
your computer uses to control your printer. It is standard for all EPSON printers
and supported by most application software for personal computers.
factory settings
The configuration settings for a computer or printer that are set at the factory. If
the device reverts to these settings when initialized, they are called default
settings, see also default.
fanfold paper
See continuous paper.
font
A style of type designated by a name such as Roman or Sans Serif.
form feed (FF)
A control panel button and control code that advances the paper to the next topof-form position.
halftoning
A method of using dot patterns to represent an image. Halftoning makes it
possible to produce varying shades of gray using only black dots, or a nearly
infinite array of colors using only a few colors of dots. See also dithering.
hex dump
A troubleshooting feature that helps identify the cause of communication
problems between the printer and the computer. When the printer is in hex dump
mode, it prints each code that it receives in hexadecimal notation as well as in
ASCII codes that stand for characters. Also called data dump.
high-speed draft
A draft printing mode you can select using the printer’s default-setting mode or
the EPSON Remote! utility. High-speed draft uses a minimum number of dots
per character to produce extremely high-speed printing. See also draft and near
letter quality.
2
Glossary
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GLOSSARY.FM
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interface
The connection (via a cable) between the computer and the printer through
which print data is transmitted to the printer.
initialization
Returns the printer to its default settings (a fixed set of conditions).
landscape
Printing that is oriented sideways on the page. This orientation gives you a page
that is wider than it is high and is useful for printing spreadsheets. See also
portrait.
line feed (LF)
A control panel button and control code that advances the paper one line space.
micro adjust
A printer feature that allows you to precisely adjust the tear-off and top-of-form
positions.
near letter quality(NLQ)
The print mode used by your printer when you select Roman or Sans Serif as the
font. Printing with near letter-quality fonts provides better readability and
appearance at a reduced print speed. See also draft and high-speed draft.
paper positions
There are three paper positions for continuous paper printing: standby, tear-off,
and top-of-form. For single-sheet printing, there is only the top-of-form position.
See also standby position, tear-off position, and top-of-form position. For detailed
information on these positions, see “Paper positions” on page 5 of the Glossary.
pitch
The size of the font, which is measured in the number of character per inch (cpi).
The standard is 10 cpi. See also character per inch.
platen
The black roller that provides a backing for the paper during printing.
portrait
Printing that is oriented upright on the page (as opposed to landscape, in which
printing is sideways on the page). This is the standard orientation for printing
letters or documents. See also landscape.
printable area
The area of a page on which the printer can print. It is smaller than the physical
size of the page because of margins.
printer driver
A software program that sends commands for using the functions of a particular
printer.
reset
To return a printer to its default settings.
Glossary
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resolution
A measure of the amount of detail that can be represented. Resolution
of printed images is measured by using the number of dots per inch (dpi).
self test
A method for checking the operation of the printer. When you run the
self test, the printer prints the characters stored in its ROM (Read Only Memory).
standby position
The position of your continuous paper when it is attached to the tractor but not
loaded in the printer. See also page 5 of the Glossary.
Tear Off Bin button
A control panel button that feeds the perforation of continuous paper to the
tear-off position. When pressed again, the paper feeds back to the top-of-form
position.
tear-off position
The position of your continuous paper when you finish printing if the auto tearoff mode is on or if you press the Tear Off/Bin button. Using the micro adjust
feature, you can adjust the tear-off position so that the paper’s perforation is
aligned with the printer’s tear-off edge. See also page 5 of the Glossary for paper
positions.
top-of-form position
The position on the paper that the printer recognizes as the first printable line.
This is the default top margin position. See also page 5 of the Glossary for topof- form positions.
unidirectional printing
Printing in which the print head prints in one direction only. Unidirectional
printing is useful for printing graphics because it provides precise vertical
alignment. You can select unidirectional printing using the printer’s defaultsetting mode or the EPSON Remote! utility. See also bidirectional printing.
4
Glossary
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GLOSSARY.FM
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Paper positions
Standby position
new13.eps
new12.eps
In the standby position, your paper is attached to the printer but is not inside
the printer.
Tear-off position
1-1.eps
Tear off your printed document at the printer’s tear-off edge.
Top-of-form position
g-e.eps
The letters ABC above are printed at the top-of-form position.
Glossary
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Glossary
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Glossary
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8
Glossary
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SUNGN.IX
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Index
A
Accessing
EPSON Status Monitor 2, 6-5
Adjusting
tear-off position, 2-43 to 2-44
top-of-form position, 2-39 to 2-41
Advanced document properties, 4-22
Advanced menu, 4-16
Advancing to the tear-off edge, 242 to 2-44
Aligning vertical lines, 7-17
Attaching
front paper guide, 2-15
paper guide base, 1-12 to 1-13
printer cover, 1-11
B
Background monitoring, 6-12 to 6-14
Built-in font, 5-2
C
Center support, A-6
Choosing a place for the printer, 14 to 1-5
Cleaning the printer, B-2
Clearing
paper jams, 7-16
printer, B-2
Command lists, C-12 to C-16
Connecting the printer, 1-14 to 1-17
Continuous paper
printing, 4 to 7
problems, 7-8
Control panel, 5-2 to 5-10
Cut-sheet feeder
installing, A-4 to A-5
loading paper, A-6 to A-9
selecting the paper source, A-10
switching between continuous
paper and single-sheet paper,
A-11
D
Default setting, 5-3 to 5-10
Device Options, 4-8
Document properties, 4-21
Double-bin cut-sheet feeder, A-4 to A5
E
Edge guide, 2-26
ENERGY STAR compliance, 12
EPSON ESC/P control codes, C-12
EPSON Remote!, 1-18
EPSON Remote! Utility, 4-23
EPSON Status Monitor
window, 6-5 to 6-10
EPSON Status Monitor 2, 1-17, 65 to 6-14
accessing, 6-5
installing, 6-3 to 6-4
Error indicator, 7-2 to 7-3
F
Front
paper guide, 2-12, 2-15, 2-18, 2-26
push tractor position, 2-3
slot, 9, 3-2, 3-11 to 3-13
G
Graphics menu, 4-7
H
Hex dump, 7-19 to 7-20
IN-1
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High-capacity cut-sheet feeder, A-2,
A-4 to A-5
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Monitoring preference, 6-12 to 6-14
O
I
IBM 2380 Plus emulation control
codes, C-16
Installing
cut-sheet feeder, A-4 to A-5
EPSON Status Monitor 2, 6-3 to 6-4
front push tractor, 2-19 to 2-20
interface card, A-17
paper tension unit, 2-32
ribbon cartridge, 1-6 to 1-11
tractor in the pull position, 221 to 2-23
Interface card, A-3
installing, A-17
L
Loading
continuous multi-part forms, 2-33
continuous paper with labels, 234 to 2-35
envelopes, 3-6 to 3-7
paper onto
front push tractor, 2-12 to 217
pull tractor, 2-23 to 2-28
rear push tractor, 2-6 to 2-10
postcards, 3-7 to 3-8
roll paper, A-14 to A-16
single-sheet multi-part forms, 34 to 3-5
single sheets in
front paper slot, 3-11 to 3-13
top paper slot, 3-8 to 3-10
Lock lever, A-7
M
Micro adjust
feature, 3
mode, 2-39 to 2-41
IN-2
Options, 9, 4-12, A-2 to A-17
P
Paper guide base
attaching, 1-12 to 1-13
Paper jam
clearing, 7-16
Paper menu, 4-6
Paper paths, 3-9
Paper release lever, 2, 2-2 to 2-3
Paper stacker, A-7
Paper tension unit
installing, 2-32
removing, 2-22
Paper thickness lever, 2-4 to 2-5
Parallel interface, 1-15
pitch button, 5-3
Plugging in the printer, 1-13 to 1-14
Printer driver, 1-17
accessing
from Windows 3.1, 4-9 to 411
from Windows 95 or 98, 43 to 4-5
from Windows NT 3.5x, 418 to 4-21
from Windows NT 4.0, 413 to 4-15
installing
for DOS, 1-21
for Windows 3.1, 1-19 to 1-20
for Windows 98, 95, 1-18 to 119
for Windows NT 3.5x, 119 to 1-20
for Windows NT 4.0, 118 to 1-19
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setting
for Windows 3.1, 4-11 to 4-12
for Windows 95 or 98, 45 to 4-8
for Windows NT 3.5x, 421 to 4-22
for Windows NT 4.0, 415 to 4-17
Printer software
installing, 1-17 to 1-21
Printer Status window, 6-11 to 6-12
Print head caution symbol, 12
Printing on
continuous paper, 2-1 to 2-44
single sheets, 3-1 to 3-13
Pull tractor, 5 to 6, A-2
Pull tractor position, 2-3
Push tractor, 4 to 5
R
Rear push tractor, 2-6 to 2-11
Rear push tractor position, 2-3
Removing
front push tractor, 2-18 to 2-19
paper tension unit, 2-22
printed document from
front push tractor, 2-17 to 218
pull tractor, 2-28
rear push tractor, 2-10 to 2-11
pull tractor, 2-31 to 2-33
roll paper, A-16
Ribbon cartridge, 10, 1-6 to 1-11
Ribbon guide, 1-8
Ribbon installation position, 1-7
Ribbon-tightening knob, 1-10
Roll paper
loading, A-14 to A-16
removing, A-16
Roll paper holder, A-3, A-12 to A-16
assembling, A-12 to A-13
installing, A-13
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S
Safety instructions, 10 to 11
Second bin cut-sheet feeder, A-2
Selecting
built-in font, 5-2
pitch, 5-3
Self test, 7-18 to 7-19
Separator
ribbon, 1-8
Serial interface, 1-16
Setting
paper release lever, 2-2 to 2-3
paper thickness lever, 2-4 to 2-5
Setup, 4-16
Single-sheet
position, 2-2
printing, 8 to 9, 3-1 to 3-13
problems, 7-6 to 7-7
Specifications
CE marking, C-11
electrical, C-4
environmental, C-4
mechanical, C-2 to C-4
paper, C-5 to C-8
paper alignment, C-8 to C-9
printable area, C-9 to C-10
safety approvals, C-11
Switching
between continuous paper and
single sheet, 2-37 to 2-38
T
Tear-off
edge, 2-42, 2-44
feature, 2
position, 2-43 to 2-44
problems, 7-10
Tear Off/Bin
button, 2-42
Top-of-form
problems, 7-9
Top slot, 8, 3-2, 3-8 to 3-10
Transporting the printer, B-3
IN-3
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Troubleshooting
Continuous paper loading or
feeding problems, 7-8
power supply problem, 7-5
printing or printout quality
problems, 7-11 to 7-15
Single-sheet paper loading or
feeding problems, 7-6 to 7-7
tear-off position problems, 7-10
top-of-form position problems, 7-9
U
Unpacking the Printer, 1-2 to 1-3
Using
front push tractor, 2-12 to 2-20
push and pull tractor combination,
2-29 to 2-31
rear push tractor, 2-6 to 2-11
IN-4
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A5 size
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IN-5
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PARTS.FM
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Printer Parts
edge guides
paper guide base
paper guide
cover
Cover_1.eps
printer cover
paper release
lever
front paper guide
(closed)
knob
control panel
paper thickness
lever
ribbon cartridge
serial interface
shield plate
Cover-2.eps
parallel interface
paper tension
unit
tractor
Cover-3.eps
front paper guide
(open)
front edge guides
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