Compaq Evo Workstation w8000 Product specifications

Avid® NewsCutter®
System Integration Guide
®
for the Compaq Evo Workstation W8000
Release 3.x
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Avid NewsCutter System Integration Guide for the Compaq Evo Workstation W8000• Part
0130-05059-01 • July 2002
Contents
Chapter 1
Document Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Who Should Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Differences Between IBM and Compaq Systems. . . . . . . . . . . . . . . . . . 14
If You Need Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Related Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
If You Have Documentation Comments . . . . . . . . . . . . . . . . . . . . . . . . . 16
How to Order Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Avid Educational Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Chapter 2
System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
System Integration Check List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Compaq W8000 System Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Microprocessor Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Memory Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Control and Status Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
External Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Keyboard and Mouse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Service Packs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Hardware Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Internal Drives and Drive Bays . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Internal Disk Controllers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Slot Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Compaq W8000 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
IBM IntelliStation Z Pro 6866 System . . . . . . . . . . . . . . . . . . . . 30
Avid Installed Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Edit Display Controller Board . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Meridien Digital Media Board Set. . . . . . . . . . . . . . . . . . . . . . . . 31
MPEG Serial Data Transport Interface . . . . . . . . . . . . . . . . . . . 31
Supported Storage Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Ultra 160 LVD SCSI Controller Board . . . . . . . . . . . . . . . . . . . . 32
Fibre Channel Controller Board . . . . . . . . . . . . . . . . . . . . . . . . . 33
Avid Unity MediaNetwork . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Meridien I/O Box Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Two-Channel Audio I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Video I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Serial Digital Interface Board — Optional . . . . . . . . . . . . . . . . . . . . . 36
Chapter 3
Installing Memory, the Avid Board Set, and the
Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Connecting the Basic System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Checking the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Revision Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
System Board Slot and Memory Locations . . . . . . . . . . . . . . . . . . . . . . . 40
Installing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Memory Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Rack-Mount Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Installing Avid Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
AGP Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Installing or Removing the AGP Board . . . . . . . . . . . . . . . . . . . . . . . 45
Installing the Edit Display Controller Board . . . . . . . . . . . . . . . . . . . 47
Installing the Meridien Digital Media Board Set . . . . . . . . . . . . . . . . 48
Installing Optional Boards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Ultra 160 LVD SCSI Controller Board . . . . . . . . . . . . . . . . . . . . 50
ATTO 3300 Fibre Channel Controller Board . . . . . . . . . . . . . . . 51
Emulex LP850 Fibre Channel Controller Board . . . . . . . . . . . . . 52
6
Avid Installed Fan in the Compaq W8000 System . . . . . . . . . . . . . . . . . 53
Removing the Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Reinstalling the Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Chapter 4
Changing System BIOS and Creating a Windows 2000
Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Checking the Revision of the System BIOS . . . . . . . . . . . . . . . . . . . . . . 58
Avid Product Recovery CD-ROM Overview . . . . . . . . . . . . . . . . . . . . . . 58
Using the Avid Product Recovery CD-ROM . . . . . . . . . . . . . . . . . . . . . . 59
Installation Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Installation Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Installing Windows 2000 from the Avid Product Recovery
CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Booting the Windows 2000 Operating System . . . . . . . . . . . . . . . . 62
New Hardware Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Changing the System BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Changing the Power Management Settings . . . . . . . . . . . . . . . . . . . . . . 65
Setting the Proper Paging File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Chapter 5
Installing and Verifying Avid System Software. . . . . . . . . . . . 67
Installing the Avid System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Installing the Edit Display Controller Board Driver . . . . . . . . . . . . . . 68
Setting Your Screen Resolution. . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Installing Optional Disk Controller Drivers . . . . . . . . . . . . . . . . . . . . . . . 72
Installing the ATTO Express PCI Driver. . . . . . . . . . . . . . . . . . . . . . 73
Upgrading the ATTO Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Installing the ATTO Fibre Channel Driver . . . . . . . . . . . . . . . . . . . . 76
Installing the Emulex Fibre Channel Driver . . . . . . . . . . . . . . . . . . . 78
Verifying That the Application Drivers Have Started . . . . . . . . . . . . . . . 80
USB-to-MIDI Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Installing the MIDISPORT 2x2 Drivers . . . . . . . . . . . . . . . . . . . 82
Testing the Fader Connections . . . . . . . . . . . . . . . . . . . . . . . . . 82
Switching Between MIDI Connections on the USB-to-MIDI
Converter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Checking the MIDI Connections . . . . . . . . . . . . . . . . . . . . . . . . 85
7
Antivirus Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Uninstalling the Avid Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Chapter 6
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Creating a Windows 2000 Emergency Repair Disk . . . . . . . . . . . . . . . . 87
Testing the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Running Avid System Test Pro. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Running Avid Storage Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Testing the Avid Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Troubleshooting Toolbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Display Monitor Colors or Resolution Incorrect. . . . . . . . . . . . . . . . . . . . 90
Stripe Sets Cannot Be Seen on System . . . . . . . . . . . . . . . . . . . . . . . . . 91
Appendix A
Regulatory and Safety Information . . . . . . . . . . . . . . . . . . . . . 93
FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Canadian ICES-003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
European Union Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Australia and New Zealand EMC Regulations . . . . . . . . . . . . . . . . . . . . 96
Taiwan EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
8
Figures
Figure 1
Control and Status Indicators . . . . . . . . . . . . . . . . . . . . . .22
Figure 2
External Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Figure 3
Compaq W8000 Internal Drive Bay Locations . . . . . . . . . .26
Figure 4
Expansion Slots and Connectors. . . . . . . . . . . . . . . . . . . .28
Figure 5
Meridien I/O Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Figure 6
Basic System Connections . . . . . . . . . . . . . . . . . . . . . . . .38
Figure 7
Compaq W8000 System Board . . . . . . . . . . . . . . . . . . . . .41
Figure 8
Memory Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Figure 9
Compaq W8000 System — Rear View . . . . . . . . . . . . . . .46
Figure 10
Edit Display Controller Board. . . . . . . . . . . . . . . . . . . . . . .47
Figure 11
Meridien Digital Media Board Set . . . . . . . . . . . . . . . . . . .48
Figure 12
Ultra 160 LVD SCSI Controller Board . . . . . . . . . . . . . . . .50
Figure 13
ATTO 3300 Fibre Channel Controller Board . . . . . . . . . . .51
Figure 14
Emulex LP850 Fibre Channel Controller Board. . . . . . . . .52
Figure 15
Unplugging the Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Figure 16
Fan Tab Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Figure 17
Lowering the Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Figure 18
Connecting the Fan Power . . . . . . . . . . . . . . . . . . . . . . . .55
9
Tables
10
Table 1
Differences Between Systems . . . . . . . . . . . . . . . . . . . . . 14
Table 2
Hardware Integration Check List . . . . . . . . . . . . . . . . . . . 18
Table 3
Control and Status Indicators . . . . . . . . . . . . . . . . . . . . . . 22
Table 4
External Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Table 5
Avid NewsCutter Expansion Slot Assignments . . . . . . . . 29
Table 6
IBM IntelliStation Z Pro Slot Assignments . . . . . . . . . . . . 30
Table 7
Software Revision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Table 8
Monitor Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Chapter 1
Document Overview
This guide covers the Avid® NewsCutter® product integration on the
Compaq® Evo Workstation W8000 system. As other platforms are
qualified, they will either be added to this guide or explained in a separate
document.
n
This guide is not designed as a replacement for the Avid Certified Resellers
class.
This chapter contains the following sections:
•
Who Should Use This Guide
•
About This Guide
•
Symbols and Conventions
•
Differences Between IBM and Compaq Systems
•
If You Need Help
•
Related Information
•
If You Have Documentation Comments
•
How to Order Documentation
•
Avid Educational Services
Chapter 1 Document Overview
Who Should Use This Guide
This guide is intended for service personnel who are installing, managing,
maintaining, or repairing the NewsCutter system. It describes the
procedures necessary to make changes to a Compaq W8000 system and
how to integrate the Avid hardware and application software to produce a
fully integrated NewsCutter system.
About This Guide
The guide is designed as a reference to answer questions that involve
integrating the hardware and the application software into a NewsCutter
system. This guide is not designed as a Windows® troubleshooting guide.
The Contents lists all topics included in this guide. They are presented with
the following overall structure:
12
•
Chapter 1, “Document Overview,” provides information about this
guide and how you would use it.
•
Chapter 2, “System Overview,” explains the Compaq W8000 system
including the controls, indicators, and connectors. The chapter also
introduces the Avid board set and other components used to make up a
NewsCutter system.
•
Chapter 3, “Installing Memory, the Avid Board Set, and the Fan
Assembly,” explains how you would check the Compaq W8000
system as it is shipped by Compaq, install memory, install the Avid
boards, and install the fan assembly.
•
Chapter 4, “Changing System BIOS and Creating a Windows 2000
Image,” explains how to enter, make changes, save, and exit the system
BIOS. The Avid Setup and Product Recovery CD-ROM is explained in
this chapter along with how to create paging files on the NewsCutter
system.
•
Chapter 5, “Installing and Verifying Avid System Software,” explains
how you install and verify the Avid drivers.
Symbols and Conventions
c
•
Chapter 6, “Troubleshooting,” provides instructions on creating boot
and Windows 2000 emergency repair disks, testing the system, and
striping. Solutions to possible problems you might encounter during
the integration of the system are also included.
•
Appendix A, “Regulatory and Safety Information,” provides
regulatory and safety notices for the system.
•
Finally, a detailed Index helps you quickly locate specific topics.
Do not use this guide to integrate another vendor platform. While
much of the content is applicable to other platforms, there are specific
steps that are not relevant to other systems.
Symbols and Conventions
Unless noted otherwise, the material in this document applies to the
Windows 2000 operating system.
The system integration guide uses the following special symbols and
conventions:
1. Numbered lists, when the order of the items is important.
a.
•
Bulleted lists, when the order of the items is unimportant.
-
t
Alphabetical lists, when the order of secondary items is important.
Indented dashed lists, when the order of secondary items is
unimportant.
One arrow indicates a single-step procedure. Multiple arrows in a list
indicate that you perform one of the actions listed.
Courier Bold font identifies text that you type.
In the margin, you will find tips that help you perform tasks more easily
and efficiently.
Look here in the
margin for tips.
n
A note provides important related information, reminders,
recommendations, and strong suggestions.
13
Chapter 1 Document Overview
c
w
A caution means that a specific action you take could cause harm to
your computer or cause you to lose data.
A warning describes an action that could cause you physical harm.
Follow the guidelines in this guide or on the unit itself when handling
electrical equipment.
Differences Between IBM and Compaq Systems
Table 1 lists some of the major differences between the IBM®
IntelliStation® Z Pro 6866 system with skews (6AU and 6AG) and the
Compaq W8000 system.
n
Table 1 does not show every detailed change between the systems, but
provides a high-level view of the major differences between the systems.
Table 1
14
Differences Between Systems
IBM System
W8000 System
AGP board is Matrox® G450
(board is removed during integration)
The default AGP board is used as a video source for the
Bin monitor in a dual-monitor configuration. At this time
the default is the Matrox G450 AGP board. This can
change at any time.
Processor speed 933 MHz
Processor speed 1.7 GHz (at first customer ship)
Internal system disk is SCSI, 18.2 GB
Internal system disk is IDE, 40 GB (at first customer ship)
MIDI support on the system board
MIDI support using USB-to-MIDI converter
Non-LVD drives were supported on the
system
Only LVD drives are supported on the system
Two USB ports
Four USB ports (two when the rack-mount kit is installed)
If You Need Help
If You Need Help
If you are having trouble using the system, you should:
1. Retry the action, carefully following the instructions given for that task
in this guide. It is especially important to check each step of your
workflow.
2. Check the release notes supplied with your Avid application for the
latest information that might have become available after the hardcopy
documentation was printed.
3. Check the documentation that came with your Avid application or your
hardware for maintenance or hardware-related issues.
4. Visit the online Knowledge Center at www.avid.com/support. Online
services are available 24 hours per day, 7 days per week. Search this
online Knowledge Center to find answers, to view error messages, to
access troubleshooting tips, to download updates, and to read/join
online message-board discussions.
5. For Technical Support, please call 800-800-AVID (800-800-2843).
For Broadcast On-Air Sites and Call Letter Stations, call
800-NEWSDNG (800-639-7364).
Related Information
The following documents provide more information about the hardware
and software for your system:
•
An Evo W8000 Hardware Reference Guide (sometimes referred to by
Compaq as a user’s guide) can be found in PDF format on the
Workstation Reference Library CD that ships with the Compaq W8000
system. You can also find a copy on the Compaq Web site.
•
Avid NewsCutter Setup Guide
•
Avid NewsCutter Site Preparation Guide (online version)
•
Avid NewsCutter Release Notes
•
Avid MediaDrive rS LVD Setup and User’s Guide
15
Chapter 1 Document Overview
•
Avid MediaDock LVD Setup and User’s Guide
•
Avid Products Collaboration Guide
This guide provides step-by-step instructions for transferring project
files, audio files, and graphics and effects files between various Avid
products.
The most recent update of the Avid Products Collaboration Guide is
provided online. Check the release notes supplied with your Avid
application for information on accessing online documentation.
If You Have Documentation Comments
Avid Technology continuously seeks to improve its documentation. We
value your comments about this guide, the Help, the Online Publications
CD-ROM, and other Avid-supplied documentation.
Simply e-mail your documentation comments to Avid Technology at
TechPubs@avid.com
Please include the title of the document, its part number, revision, and the
specific section you are commenting on in all correspondence.
How to Order Documentation
To order additional copies of NewsCutter documentation from within the
United States, call Avid Sales at 800-949-AVID (800-949-2843). If you are
placing an order from outside the United States, contact your local
Avid representative.
Avid Educational Services
For information on courses/schedules, training centers, certifications,
courseware, and books, please visit www.avid.com/training or call
Avid Sales at 800-949-AVID (800-949-2843).
16
Chapter 2
System Overview
Avid uses the Compaq W8000 system and an Avid board set to create the
NewsCutter editing system. This chapter provides an overview of the
Compaq W8000 system, the board set, the supported disk controllers, and
the Meridien™ I/O box.
This chapter contains the following sections:
•
System Integration Check List
•
Compaq W8000 System Overview
•
Hardware Configurations
•
Meridien I/O Box Overview
System Integration Check List
To integrate a Compaq W8000 system you should use the integration
check list provided in this section. The check list provides a step-by-step
list of what is needed to complete the integration of the hardware.
Read the check list completely prior to actually starting the integration for
an understanding on how to fully integrate and create a NewsCutter system
using the Compaq W8000 system.
Chapter 2 System Overview
To create a NewsCutter system you need to follow the actions explained in
Table 2.
Table 2
Hardware Integration Check List
Action
Explanation
Read the Document
Overview.
Read the “Document Overview.” This gives you an idea of what is in this
document and how you should use it. See Chapter 1.
Understand the
Read the “System Overview.” This familiarizes you with the Compaq
Compaq W8000 system. W8000 system and some of the precautionary steps you might need to take
when maintaining the system. See Chapter 2.
Connect the basic
system components.
Connect the peripherals needed to turn the system on, configure the system,
and access the Windows operating system. See the Avid NewsCutter Setup
Guide for more information. This would include connecting at least the:
•
Keyboard and mouse
•
Monitor
•
Power cords
Perform the basic
Confirm that the basic Compaq W8000 system is working as shipped by
Compaq. When you know the system is working before you install any
integration of the
Compaq W8000 system. hardware, it helps you to resolve any problems you might encounter after
you install memory, the Avid board set, or the fan assembly. This indicates
that the problem was introduced after you installed these items. See
Chapter 3 for more information.
Add memory to the
system.
“Installing Memory” on page 41 provides memory requirements. An Evo
W8000 Hardware Reference Guide (sometimes referred to by Compaq as a
user’s guide) can be found in PDF format on the Workstation Reference
Library CD that ships with the Compaq W8000 system. You can also find a
copy on the Compaq Web site. Compaq explains how to add or exchange
memory on the system.
n
18
If you add memory to the Compaq W8000 system, you must increase
the paging file. See “Setting the Proper Paging File” on page 66.
System Integration Check List
Table 2
Hardware Integration Check List (Continued)
Action
Explanation
Install the Avid board
set.
While installing the Avid board set, decide if you want a single- or
dual-monitor configuration. A dual-monitor configuration requires you to
install the AGP board. The Avid boards include the following:
•
Meridien digital media board set
•
Edit display controller board
•
(Option) Serial data transport interface (SDTI) adapter board
n
•
When installing boards into a Compaq W8000 system, refer to the slot
guide label on the inside cover.
(Option) Disk controller board
See “Installing Avid Boards” on page 43 for more detailed information.
Installing the fan
assembly.
Follow the instructions in “Reinstalling the Fan” on page 54.
Connect the monitor.
In a single-monitor configuration, connect the monitor to the edit display
controller board. See “AGP Board” on page 44 for information you need to
know when using a single- or dual-monitor configuration.
Attach the application
key (dongle).
Attach the application key to the USB port at the rear of the system. See
“External Connections” on page 23.
The Avid NewsCutter Setup Guide also explains how to connect the
application key.
Connect the Meridien
I/O box.
Connect the Meridien I/O box to the system. Use the Avid NewsCutter Setup
Guide to connect the Meridien I/O box.
Connect the disk drives. Connect SCSI drives to the Compaq SCSI connector or an optional Fibre
Channel board. The drive types depend on your configuration. See the
storage setup guide for the specific drives you are using.
Connect all power
cables.
Make sure the power cables are connected to each device, including disk
drives, monitors, and the Meridien I/O box.
19
Chapter 2 System Overview
Table 2
Hardware Integration Check List (Continued)
Action
Explanation
Change the BIOS and
install the Avid disk
image.
“Changing the System BIOS Settings” on page 64 explains how to change
the BIOS and “Using the Avid Product Recovery CD-ROM” on page 59
explains how to restore the NewsCutter system to the configuration as it is
shipped from Avid.
Install and verify the
Avid drivers.
Chapter 5 explains how to install the Avid drivers and verify that the drivers
are installed and started.
See the Avid NewsCutter Release Notes for more information on installing
the software. Drivers are installed with the software.
Test the system.
Test the system to see if the integration went properly. See “Testing the
System” on page 88.
Create a Windows 2000 See “Creating a Windows 2000 Emergency Repair Disk” on page 87.
emergency repair disk.
Compaq W8000 System Overview
The Avid NewsCutter system in Release 3.x is built around the Compaq
W8000 system. The following sections explain some of the major portions
of the Compaq W8000 system.
n
This guide frequently refers to the hardware reference guide for the
Compaq W8000 system as a location for instructions and general
information. It is sometimes referred to by Compaq as a user’s guide and
can be found in PDF format on the Workstation Reference Library CD that
ships with the Compaq W8000 system. You can also find a copy on the
Compaq Web site.
Microprocessor Support
Although Avid ships systems with one microprocessor, Compaq supports
up to two Intel® Xeon™ microprocessors with 512K of L2 cache memory
integrated into the microprocessor.
20
Compaq W8000 System Overview
n
The system speed might increase without notice.
If you install dual microprocessors, NewsCutter Release 3.x will not
realize any performance gains from a second microprocessor; it is a
single-threaded application.
Memory Support
The memory used by the Compaq W8000 system has the following
requirements:
n
•
800-MHz, direct Rambus® inline memory modules (RIMM).
•
Error correcting code (ECC) dynamic random access memory
(RDRAM).
•
Avid has qualified the 128-MB and 256-MB RIMMs.
The memory modules must be installed in pairs of the same size.
•
n
The memory modules are plugged into an eight-slot memory card. The
recommended memory for a NewsCutter system is 512 MB (256 MB
minimum).
See the hardware reference guide for the Compaq W8000 system for
instructions on how to install the RIMM memory. Purchase additional
memory through a local source based on the manufacturer’s
documentation.
Control and Status Indicators
Figure 1 shows the locations of the control and status indicators located on
the front of the Compaq W8000 system. Table 3 describes the function of
each control and status indicator.
21
Chapter 2 System Overview
Front View of Compaq W8000 System
1
2
3
11
10
4
9
5
8
6
7
Figure 1
Control and Status Indicators
Table 3
Control and Status Indicators
Item
Function
Item
Function
1
CD-ROM drive Eject button
7
Two USB connectors
2
CD-ROM drive light
8
Headphone connector
3
Floppy drive Eject button
9
Power-on light
4
Power buttona
10
Hard drive activity light
5
Network link/activity light
11
Floppy drive light
6
Microphone connector
a. You might need to press and hold the Power button for 4 or 5 seconds
to turn off the power.
22
Compaq W8000 System Overview
External Connections
Figure 2 shows the connections located on the rear of the Compaq W8000
system. Table 4 describes the function of each connector. For additional
information on the external connections, see the Avid NewsCutter Setup
Guide.
Rear View of Compaq W8000 System
14
13
1
12
2
11
10
3
9
4
5
8
7
6
Figure 2
n
External Connections
The AGP slot (shown as item number 8) is removed when using a
single-monitor configuration. Slot allocation is explained in “Installing
Avid Boards” on page 43.
Table 4
External Connections
Item
External Connector Function
1
Serial port B connector
2
Serial port A connector
23
Chapter 2 System Overview
Table 4
External Connections (Continued)
Item
External Connector Function
3
Parallel port connector
4
Ethernet connector
5
Audio Line In connection
6
64-bit PCI (slots 6 and 7)
7
32-bit PCI (slots 2, 3, 4, and 5)
8
AGP (slot 1) Not installed in a single-monitor configuration
9
Audio Line Out connection
10
Two USB ports (one port is used for the new-style dongle)
11
External 68-pin SCSI connector
12
Keyboard connection
13
Mouse connection
14
Power cord connection
Keyboard and Mouse
Avid replaces the standard Compaq keyboard with a customized keyboard
featuring labeled keycaps for the NewsCutter system.
The three-button Compaq mouse is the standard. Avid might replace the
standard mouse with a Microsoft® mouse for NewsCutter. Whatever mouse
is used, it must have a PS/2-style male connector to plug into the system.
24
Hardware Configurations
Monitors
NewsCutter systems support the following monitors:
n
•
The 21-inch User Interface (UI) monitor — displays the Windows
operating system desktop including the Avid software editing
environment.
•
The Playback monitor (also called Client monitor) displays full-screen
video playback and can be either an NTSC monitor or a PAL monitor.
This monitor is optional.
The Playback monitor is customer supplied.
NewsCutter systems also support other size monitors. You can use most
17-inch multisync monitors in place of the 21-inch monitor.
Service Packs
Service Pack 2 is the qualified Windows 2000 service pack on the Compaq
W8000 system. Avid does not provide service packs.
Networking
Most NewsCutter systems are sold into a workgroup environment. In this
environment there could be a Fibre Channel and an Ethernet network. Avid
recommends you determine the type of network used and set the system up
according to your network administrator and the workgroup
documentation.
Hardware Configurations
NewsCutter Release 3.x ships from Avid on the Compaq W8000 system.
n
The IBM IntelliStation Z Pro 6866 platform was supported up to
NewsCutter Release 3.0. The Compaq Professional Workstation AP500
platform was supported up to NewsCutter Release 2.6.
25
Chapter 2 System Overview
Internal Drives and Drive Bays
The Compaq W8000 system contains removable disks as well as an
internal hard drive.
•
Removable disks — a 1.44-MB, 3.5-inch floppy drive (controlled by
an onboard floppy controller) and an IDE CD-ROM
•
Internal hard drive — a 40-GB IDE system hard drive (the drive size
might change at any time without notice)
There are seven internal drive bays located in the Compaq W8000 system.
Access to drive bays 4 to 7 is through the front of the system. You must
remove the side panel for access to drive bays 1 to 3 (see Figure 3).
1
2
3
4
5
6
7
CD-ROM drive
Floppy drive
Drive bay numbers
Front of system
AGP and PCI slots
Left side cover removed
Figure 3
26
Compaq W8000 Internal Drive Bay Locations
Hardware Configurations
Internal Disk Controllers
The Compaq W8000 system has an internal floppy controller (not
discussed) that controls a floppy drive in drive bay 7 (see Figure 3). The
remaining two internal disk controllers are:
•
An IDE controller with channels 0 and 1. Each channel has a master
and a slave connection. The system drive is connected to channel 0 as a
master device and there is no slave device attached. Channel 1 has a
cable with two connectors; one connects to the CD-ROM drive (set as
master) in drive bay 4, and an empty connector you could use to
connect an IDE device in drive bay 5 or 6.
•
A two-channel Ultra 160 LVD SCSI controller:
Avid uses the power
connector provided for
one of the drive bays to
power a fan needed to
cool the Avid board set.
n
c
-
Channel A: Channel A has a SCSI cable connected to it internally.
Avid does not support any internal SCSI drives attached to this
channel.
-
Channel B: Channel B connects the internal controller with the
external 68-pin SCSI connector on the rear of the system.
If you need to stripe across two channels to store media, install an optional
Ultra 160 LVD SCSI PCI board.
Avid supports only LVD drives off the channel B external 68-pin
connector. Avid does not support any internal drives on SCSI bus
channel A.
Slot Assignments
All systems shipped directly from Avid have the standard peripheral
boards already installed in the NewsCutter system and Meridien I/O box.
Optional peripheral boards, such as an SDTI adapter board, are not
installed.
27
Chapter 2 System Overview
Compaq W8000 System
The Compaq W8000 system provides seven expansion slots. The
accelerated graphics port (AGP) board in slot 1, must be removed if you are
using a single-monitor with your NewsCutter system. The Meridien digital
media board set and edit display controller (EDC) board are preinstalled.
Figure 4 identifies the slots and the installed boards for the
Compaq W8000 system. Table 5 lists the expansion slot assignments for
the installed and optional boards.
n
If you are installing an SDTI adapter board into a system other than a
Compaq W8000, refer to the SDTI installation instructions that come with
your kit for slot placement guidelines.
Onboard SCSI
connector
Slot 1 (AGP slot)
Meridien digital media
board set
Edit display controller
board
Slot 7
Figure 4
28
Expansion Slots and Connectors
Hardware Configurations
Table 5
Avid NewsCutter Expansion Slot
Assignments
Slot a
Description
1 AGP slot
AGP board (removed for single-monitor
configuration)
2 PCI slot (32-bit bus)
(Option) Fibre Channel board to Avid Unity™
system or Fibre Channel board to playback
device
3 PCI slot (32-bit bus)
(Option) Ultra 160 SCSI LVD controller board
4 PCI slot (32-bit bus)
Meridien digital media board with DV daughter
board
5 PCI slot (32-bit bus)
(Option) SDTI adapter or available slot
6 PCI slot (64-bit bus)
Edit display controller (EDC) board
7 PCI slot (64-bit bus)
(Option) MPEG SDTI-CP adapterb or available
slot (a digital media board cannot be used)
a. An Avid slot guide sticker provides specific PCI slot locations for
each PCI board in the NewsCutter system. The slot guide sticker
is on the inside of the panel you remove when accessing the PCI
boards.
b. Under development, see “MPEG Serial Data Transport Interface”
on page 31 for more information.
29
Chapter 2 System Overview
IBM IntelliStation Z Pro 6866 System
Table 6 lists the supported slot configuration for NewsCutter Release 3.0
on the IBM IntelliStation Z Pro 6866 system. Slot 1 is dedicated to the
AGP board that IBM uses for its systems. Avid removes this board and
does not use this slot. Slots 2 to 5 represent the 32-bit bus segment, and
slots 6 and 7 represent the 64-bit bus segment.
Table 6
IBM IntelliStation Z Pro Slot Assignments
Slot
Description
1
AGP slot
(Removed) AGP board
2
PCI slot (32-bit bus)
Available slot
3
PCI slot (32-bit bus)
(Option) Fibre Channel board to playback device,
Fibre Channel board to Avid Unity system, or
second SCSI controller
4
PCI slot (32-bit bus)
Dual-channel SCSI controller
5
PCI slot (32-bit bus)
Meridien digital media I/O board seta
6
PCI slot (64-bit bus)b Edit display controller board
7
PCI slot (64-bit bus)b Available slot (media controller cannot be used)
a. The digital media I/O board must be located on the same bus as
the Ultra 160 LVD SCSI controller board.
b. If you have installed a PCI board in an IBM IntelliStation Z Pro
6866 64-bit slot, the network driver must be reinstalled.
30
Hardware Configurations
Avid Installed Boards
The boards described in this section are the boards Avid installs into the
Compaq W8000 system converting it into an Avid NewsCutter system.
Edit Display Controller Board
Compaq includes an AGP board with the W8000 system. In most
NewsCutter system configurations, the AGP board is not installed in the
Compaq W8000 system. NewsCutter is designed to work with the edit
display controller board when using a single monitor. The edit display
controller board is installed in a PCI slot and is used to connect the User
Interface (UI) monitor. You can identify the edit display controller board
by an EDC4 labeled on the top of the metal PCI bracket. See “Installing the
Edit Display Controller Board” on page 47 and “Installing the Edit Display
Controller Board Driver” on page 68 for more information.
The AGP board is used when in a dual-monitor configuration. In a
single-monitor configuration, the AGP board must be removed.
Meridien Digital Media Board Set
The Meridien digital media board set is a PCI board and a daughter board
that provides an interface to the Meridien I/O box. See “Installing the
Meridien Digital Media Board Set” on page 48 for more information.
MPEG Serial Data Transport Interface
Avid is working on an MPEG Serial Data Transport Interface-Contents
Package (SDTI-CP) adapter option that would install into a PCI slot in the
NewsCutter system. When this option becomes available, an
MPEG SDTI-CP selection will appear in the Video Input, Video Output,
Record, and Digital Cut tools. The documentation created for this release
includes information on an MPEG SDTI-CP selection in the application.
The SDTI-CP option is not available for NewsCutter Release 3.0.
31
Chapter 2 System Overview
Supported Storage Boards
The SCSI LVD controller included on the system board in Compaq W8000
systems can be used to connect media drives. The Compaq W8000 system
supports only the LVD drives. Non-LVD drives are not supported.
Avid provides an optional dual-channel Ultra 160 LVD SCSI controller
board if additional SCSI ports are needed.
c
If you connect single-ended, fast-and-wide drives on an LVD SCSI
daisy chain, the controller reverts to fast, wide mode and you lose the
LVD mode throughput.
There are three types of storage configurations available for your
NewsCutter system:
n
•
Ultra 160 LVD SCSI controller board (local storage)
•
Fibre Channel controller board (local storage)
•
Avid Unity MediaNetwork (shared storage)
As drive size and drive speed improve, different Fibre Channel devices,
MediaDrives, and LVD shuttles will be available for use. Contact your
Avid Sales and Product information line at 800-949-2843 for more product
information.
Ultra 160 LVD SCSI Controller Board
Compaq ships the W8000 system with an Ultra 160 LVD SCSI controller
installed on the system board. The Compaq Ultra 160 LVD SCSI controller
is qualified to support Avid LVD MediaDrives. The Compaq W8000
system supports only the LVD drives. Non-LVD drives are not supported.
Avid also offers an Ultra 160 LVD SCSI controller board if you want to
add a second controller. This optional Ultra 160 LVD SCSI controller
board offered by Avid includes two SCSI LVD connectors (dual-channels)
and supports up to 15 devices per channel. If you already have an Ultra 160
LVD SCSI controller board, you need to upgrade the firmware on that
board. See “Upgrading the ATTO Firmware” on page 74.
32
Hardware Configurations
NewsCutter Release 3.x supports the following two types of SCSI storage:
•
All rS LVD MediaDrives available in rack and stack enclosures.
•
The MediaDock™ LVD storage system.
Avid has qualified the following storage models for this release:
•
Avid MediaDrive rS LVD enclosures
•
Avid MediaDrive rS 160/LVD enclosures
•
Avid MediaDock LVD shuttle packs
•
Avid MediaDock 160/LVD shuttle packs
Fibre Channel Controller Board
NewsCutter supports an optional standalone Fibre Channel controller
board and a Fibre Channel disk enclosure that contains up to 14 drives.
The following 7.2K rpm and 10K rpm Fibre Channel storage devices are
supported in the 14-drive and 10-drive Fibre Channel disk enclosures:
•
•
Shipping Fibre Channel devices for the various sizes of Fibre Channel
disk enclosures:
-
MEDIArray™ II XLV series 36 GB 10K rpm 14-drive enclosure
-
MEDIArray II XLV series 73 GB 10K rpm 14-drive enclosure
-
MEDIArray XLV series 73 GB 10K rpm 10-drive enclosure
Nonshipping Fibre Channel devices for the 10-drive Fibre Channel
disk enclosure:
-
MSDE 9 GB 7.2K rpm
-
MEDIArray 18 GB 10K rpm (early versions)
-
MEDIArray 50 GB 7.2K rpm
-
MEDIArray XL series 18 GB 10K rpm
-
MEDIArray XL series 73 GB 10K rpm
33
Chapter 2 System Overview
Avid Unity MediaNetwork
The Avid Unity MediaNetwork server and storage subsystem use Fibre
Channel storage components to provide the shared storage environment for
a number of MediaNetwork clients.
The following 7.2K rpm and 10K rpm Fibre Channel storage devices are
supported in the 14-drive and 10-drive Fibre Channel disk enclosures:
•
•
Shipping Fibre Channel devices for the various sizes of Fibre Channel
disk enclosures:
-
MEDIArray II XLV series 36 GB 10K rpm 14-drive enclosure
-
MEDIArray II XLV series 73 GB 10K rpm 14-drive enclosure
-
MEDIArray XLV series 73 GB 10K rpm 10-drive enclosure
Nonshipping Fibre Channel devices for the 10-drive Fibre Channel
disk enclosure:
-
MSDE 9 GB 7.2K rpm
-
MEDIArray 18 GB 10K rpm (early versions)
-
MEDIArray 50 GB 7.2K rpm
-
MEDIArray XL series 18 GB 10K rpm
-
MEDIArray XL series 73 GB 10K rpm
For more information about Avid Unity MediaNetwork, see the
documentation that ships with Avid’s Workgroup solutions and Avid Unity
MediaNetwork.
34
Meridien I/O Box Overview
Meridien I/O Box Overview
The Meridien I/O box used with the NewsCutter system supports these
video and audio I/O boards (see Figure 5). The following sections explain
the functions of each board. Detailed information on each connector is
provided in the Avid NewsCutter Setup Guide.
Audio channels
3 and 4
Two-channel audio I/O board
Figure 5
Video I/O board
Audio channels
1 and 2
Serial digital interface board
(optional)
Meridien I/O Box
Two-Channel Audio I/O Board
There are two audio boards used to interface the Compaq W8000 system to
speakers and video decks depending upon the type of system you order.
Both boards are standalone boards and are not attached to the video I/O
board.
A two-channel audio I/O board (see Figure 5) provides connections for two
channels of digital audio, two channels of analog audio, and a microphone
input.
n
If you are connecting a microphone, use the MIC connector on the lower
two-channel audio I/O board (channels 1 and 2). The MIC connector on
the upper two-channel audio I/O board (channels 3 and 4) is disabled.
35
Chapter 2 System Overview
Video I/O Board
Each system uses a video I/O board. The video I/O board has the following
features:
•
Provides a parallel digital interface between the digital media board set
and the analog I/O.
•
Digitizes one channel of composite, component (Y, R-Y, B-Y), or
S-Video.
•
Converts digital output from the digital media board set to an analog
output signal for composite (three outputs), component, and S-Video.
•
Acts as a baseboard for the serial digital I/O (SDI) board.
•
Provides a genlock capability to allow the video to be locked to an
external source such as house sync or to a black burst generator
(BBGen).
•
Provides an audio slave clock to lock incoming audio to incoming
video.
Serial Digital Interface Board — Optional
The optional SDI board provides physical inputs and outputs between the
video I/O board and a serial digital device. The board also contains the
circuitry for the Consumer Source button on the Video Input tool.
36
Chapter 3
Installing Memory, the Avid
Board Set, and the Fan
Assembly
Chapter 2 described the Compaq W8000 system and the boards Avid
installs into the system. Check the Compaq W8000 system to make sure it
functions properly before you install memory (if needed), the Avid board
set, and the fan assembly.
This chapter contains the following sections:
•
Connecting the Basic System
•
Checking the System
•
Revision Levels
•
System Board Slot and Memory Locations
•
Rack-Mount Installation
•
Installing Avid Boards
•
Avid Installed Fan in the Compaq W8000 System
Chapter 3 Installing Memory, the Avid Board Set, and the Fan Assembly
Connecting the Basic System
You need to connect and check the basic system before you place any Avid
boards in the system (see Figure 6). This allows you to make sure the
system you receive works prior to making any changes.
To connect the basic system:
1. Connect the keyboard to the keyboard port at the rear of the Compaq
W8000 system.
2. Connect the mouse to the mouse port at the rear of the Compaq W8000
system.
3. Connect a single monitor to connector 1 on the AGP graphics board at
the rear of the Compaq W8000 system.
4. Connect the power cable.
Compaq W8000 system — Rear View
Power connector
Mouse port
Keyboard port
Connector 1 on AGP graphics board
Figure 6
38
Basic System Connections
Checking the System
Checking the System
You should turn on the system and make sure there are no problems with
the basic connections you made in “Connecting the Basic System” on
page 38 before you add memory, Avid boards, or make any BIOS or
configuration changes to the Compaq W8000 system.
To make sure there are no problems:
1. Turn on the monitor and then the Compaq W8000 system.
n
When the system boots and displays the Compaq name on the screen, the
BIOS revision is displayed in the lower left corner of the screen. Note this
for later use. The minimum BIOS level is 1.10.
2. Complete the system build by answering any questions asked by the
system during the boot procedure.
3. Log in to the system using the Administrator account with no
password.
4. Once you reach the Windows 2000 desktop, you can assume that your
Compaq W8000 system is properly connected to the monitor,
keyboard, and mouse, and you can continue with the integration.
5. Press Ctrl+Alt+Delete to log out of the system.
A Windows 2000 Security window opens.
6. Click Shut Down and then select the Shutdown option (not the
Shutdown and Restart option).
7. Turn off the system when the monitor says it is safe to do so. You now
know your system works before you start to add boards and make
system changes.
39
Chapter 3 Installing Memory, the Avid Board Set, and the Fan Assembly
Revision Levels
Table 7 shows the minimum driver versions qualified for NewsCutter
Release 3.x on the Compaq W8000 system.
n
Instructions for updating the optional Ultra 160 LVD SCSI controller are
provided in the “Upgrading the ATTO Firmware” on page 74.
Table 7
Software Revision
Software
Revision
Compaq W8000 system BIOS
686p6 v1.10 minimum, shipping v1.17
Windows 2000 Service Pack
2
(Option) ATTO Ultra 160 LVD SCSI Driver PC V1.66U
controller board
(Option) ATTO Fibre Channel
Driver 2.12a; Firmware 3.03 a3
(Option) Emulex® Fibre Channel
Driver V5.4.52.2; Firmware 3.03 a3
System Board Slot and Memory Locations
The Compaq W8000 system has seven slots; one AGP slot and six PCI
slots. Figure 7 shows the slot locations of the Compaq W8000 system as
viewed with the left side of the system off. The memory board is above the
AGP slot. Other connectors and sections of the system board are shown as
a reference.
40
System Board Slot and Memory Locations
Rear
Front
Primary processor
Memory board
System board
AGP slot
PCI slot 1
32-bit slots
64-bit slots
PCI slot 6
Figure 7
Compaq W8000 System Board
Installing Memory
Avid now ships NewsCutter systems with 512 MB of memory installed,
although, NewsCutter Release 3.0 has been qualified to work with 256 MB
of memory. If your system requires additional memory, install the memory
before installing the Avid boards included in your kit. Purchase additional
memory through a local source based on the manufacturer’s
documentation.
See the PDF version of the Evo W8000 Hardware Reference Guide for
instructions that explain how to open the system and install the memory
boards. It is located on the Workstation Reference Library CD that ships
with the Compaq W8000 system. You can also find a copy on the Compaq
Web site.
n
The Windows 2000 operating system automatically creates a paging file
size that works properly with any Avid application when the system is first
built. You only need to change the paging file size if you update the memory
size after the Windows 2000 installation. See “Setting the Proper Paging
File” on page 66 for more information.
41
Chapter 3 Installing Memory, the Avid Board Set, and the Fan Assembly
Memory Configurations
The Evo W8000 Hardware Reference Guide provides memory
configurations that use CRIMM terminators. If you are installing 512 MB
of memory using four 128-MB RIMMs, you can use a configuration
without CRIMM terminators. Figure 8 shows the layout of the memory
board for the Compaq W8000 system.
1
3
2
4
RIMM socket numbers
5
7
Figure 8
6
8
Memory Configuration
To install 512 MB of memory using four 128-MB RIMMs and no
CRIMMs:
1. Shut down the operating system.
2. Use the information provided in the Evo W8000 Hardware Reference
Guide to gain access to the memory board.
w
c
If the system has been running, allow sufficient time for the RIMMs to
cool down prior to replacing or removing them. RIMM temperatures
can reach 212°F (100°C).
Note all CAUTIONs in the Evo W8000 Hardware Reference Guide
prior to replacing or removing RIMMs.
3. Remove any CRIMM terminators.
4. Place the four 128-MB RIMMs in RIMM sockets 1, 2, 3, and 4, and
replace the memory board.
42
Rack-Mount Installation
Rack-Mount Installation
If you need to rack mount the Compaq W8000 system, do it at this time.
Although not explained in this guide, there is a new rack-mount kit
available from Avid for the Compaq W8000 system that is a combination
of the rack-mount kit from Compaq and a tray provided by Avid. The
rack-mount kit requires that you replace the front bezel and floppy drive.
Replace these items before installing the Avid boards. Installation
instructions are included with the kit.
Installing Avid Boards
Instructions on removing the cover and installing expansion boards are
given in the manufacturer’s documentation.
c
To avoid static damage to your circuit board, take the proper antistatic
precautions before handling the board.
Be aware of the following before you start:
•
c
Before removing the cover and installing any boards, make sure the
system is working.
If you do not verify that the system is working before you start, and if a
problem occurs after the installation, you will not know if your
installation caused the problem.
•
If you installed additional memory, start the system and check that the
system recognizes the additional memory.
•
See the Evo W8000 Hardware Reference Guide PDF file for
instructions that explain how to open the system and install the PCI
boards.
•
Determine the slot locations of each board you will be installing (see
“Slot Assignments” on page 27).
•
Install the boards in the lower/inside slots first, and work your way to
the upper/outside slots.
43
Chapter 3 Installing Memory, the Avid Board Set, and the Fan Assembly
•
Ensure each board is seated properly in the PCI slot; never force the
board into a slot.
•
Secure each board to the expansion bulkhead after installation.
Figure 4 on page 28 shows the NewsCutter Release 3.x with the Avid
boards installed in a Compaq W8000 system. Table 5 on page 29 lists the
supported slot configurations for NewsCutter Release 3.x on the Compaq
W8000 system. Use this information for removing and installing the new
boards.
AGP Board
NewsCutter systems shipped on the Compaq W8000 system can easily be
configured for a single or a dual monitor. The configurations depend on
whether one or two video boards are installed. In earlier releases,
NewsCutter systems shipped with one video board installed — the edit
display controller (EDC). NewsCutter Release 3.x has qualified the
accelerated graphics port (AGP) board that Compaq provides, to be used
with a second monitor.
The AGP board is included with the system but is not installed in the
Compaq W8000 system. If you add or remove the AGP board after
installing the NewsCutter application, see “Installing the Edit Display
Controller Board” on page 47.
n
If you reconfigure the system to its original configuration, you can use the
AGP board for troubleshooting purposes.
If you plan to use the NewsCutter system in a single-monitor
configuration, you must remove the AGP board. To add or remove the
second video board, see “Installing or Removing the AGP Board” on
page 45.
c
44
If both the AGP and EDC boards are installed, the Windows operating
system uses the video board installed in the AGP slot as the primary
video board. When one monitor is used, it must be connected to the
EDC board and the AGP board must be removed.
Installing Avid Boards
The dual-monitor configuration indicates that the EDC and AGP boards
are installed, providing multiple-monitor connections. The Source/Record
monitor in the NewsCutter application must be viewed in the Edit monitor
connected to the EDC board. The NewsCutter system needs the higher
performance of the EDC board to edit and play back the media. All other
functions and windows can be moved to the Bin monitor connected to the
AGP board.
Position the Edit monitor (connected to the EDC) on the right side and the
Bin monitor (connected to the AGP) on the left side. This is necessary for
the NewsCutter application windows to appear and operate properly.
n
Do not stretch the Timeline across both monitors. Use the Timeline in the
Edit monitor (connected to the EDC) only. The speed of the application is
greatly reduced if the Timeline is displayed in both monitors.
Installing or Removing the AGP Board
Install the AGP board into the NewsCutter system if you want to use a
dual-monitor configuration. Remove the AGP board from the NewsCutter
system if you do not have two monitors to connect to your system.
c
The AGP board should be kept accessible to the system for
troubleshooting purposes. It should also be configured in the
“original” configuration during the boot procedure.
To add or remove the AGP board:
1. Turn off the system and unplug the power cord.
2. Put on an antistatic wrist strap and connect it to a metal ground point
on your system.
c
To avoid static damage to your circuit board, take the proper antistatic
precautions before handling the board.
3. Remove the cover to the Compaq W8000 system as described in the
manufacturer’s documentation.
4. Remove the Avid installed fan assembly (see “Removing the Fan” on
page 53).
45
Chapter 3 Installing Memory, the Avid Board Set, and the Fan Assembly
5. Install or remove the AGP board from the AGP slot (see Figure 9). See
the manufacturer’s documentation for more information on expansion
board installations.
If you are removing the AGP board, unplug the video cable from the
AGP board going to the monitor (if not already done).
n
If you remove the AGP board, install the expansion slot blank panel
provided by Avid in the open AGP slot.
6. Replace the Avid installed fan assembly (see “Reinstalling the Fan” on
page 54).
AGP slot
The AGP board must
be removed when using
a single monitor.
Meridien digital media board set
Edit display controller board
Figure 9
46
Compaq W8000 System — Rear View
Installing Avid Boards
Installing the Edit Display Controller Board
Compaq includes an AGP board with the W8000 system. In most
NewsCutter system configurations, the AGP board is not installed in the
Compaq W8000 system. The NewsCutter system is designed to work with
the edit display controller board.
NewsCutter Release 3.x uses the edit display controller board installed in a
PCI slot to connect the monitor. Use Table 5 on page 29 to identify the PCI
slot where the edit display controller board needs to be installed. Figure 10
shows the edit display controller board.
Cable to digital media board set
Figure 10
Edit Display Controller Board
To install the edit display controller board:
1. Turn off the system and unplug the power cord.
2. Put on an antistatic wrist strap and connect it to a metal ground point
on your system.
c
To avoid static damage to your circuit board, take the proper antistatic
precautions before handling the board.
3. Remove the cover according to the manufacturer’s documentation (if
not already done).
47
Chapter 3 Installing Memory, the Avid Board Set, and the Fan Assembly
c
Check that the AGP board is not installed in the system if you are
planning to use a single-monitor configuration. See “AGP Board” on
page 44 for more information.
4. Install the edit display controller board (see Table 5 on page 29).
5. Secure the edit display controller board to the system.
n
Use any expansion slot blank panels you remove to cover any open slots
not used.
6. Continue with “Installing the Meridien Digital Media Board Set” on
page 48.
Installing the Meridien Digital Media Board Set
The Meridien digital media board set is a PCI board and a daughter board
that provides an interface to the Meridien I/O box. Use Table 5 on page 29
to identify the PCI slot where the Meridien digital media board set needs to
be installed.
Before installing the Meridien digital media board set in the system, make
sure the daughter board’s connector and standoffs are securely fastened to
the board (see Figure 11) using a connector and standoffs.
Cable to edit display controller
Connector under
this location
Standoffs (1 of 4)
Figure 11
48
Meridien Digital Media Board Set
Installing Avid Boards
To install the Meridien digital media board set:
1. Turn off the system and unplug the power cord.
2. Put on an antistatic wrist strap and connect it to a metal ground point
on your system.
c
To avoid static damage to your circuit board, take the proper antistatic
precautions before handling the board.
3. Remove the cover according to the manufacturer’s documentation (if
not already done).
4. Install the Meridien digital media board set (see Table 5 on page 29).
5. Secure the Meridien digital media board set to the system.
n
Use any expansion slot blank panels you remove to cover any open slots
not used.
6. Attach one end of the cable to the edit display controller cable header
and the other end to the Meridien digital media board set cable header.
Align the cable in the connectors; each end of the cable is keyed for
proper installation.
c
Make sure the cable is firmly seated in the connector without forcing
an improper connection.
7. Continue with “Installing Optional Boards” on page 49. If you have no
optional boards to install, continue with “Reinstalling the Fan” on
page 54.
Installing Optional Boards
Optional boards you have purchased can now be installed. Optional boards
include:
n
•
Ultra 160 LVD SCSI controller board
•
Fibre Channel board playback device
The Compaq W8000 system has a built-in MIDI controller.
49
Chapter 3 Installing Memory, the Avid Board Set, and the Fan Assembly
If you are installing the optional DV Serial Data Transport Interface
(SDTI) adapter board, see the Avid NewsCutter SDTI Option Installation
Instructions that come with the board.
Use Table 5 on page 29 to identify the PCI slot to install your optional
boards.
Ultra 160 LVD SCSI Controller Board
The ATTO Technology ExpressPCI Ultra 160 LVD is a dual-channel
Ultra3 SCSI controller board (see Figure 12) that supports LVD SCSI
devices and is used to connect the media drives. Although the onboard
SCSI controller in the Compaq W8000 system meets all the NewsCutter
system requirements, this board is offered as an option for adding
additional SCSI buses to your system.
Figure 12
Ultra 160 LVD SCSI Controller Board
Use Table 5 on page 29 to identify the PCI slot to install your optional
boards.
To install the Ultra 160 LVD SCSI controller board:
1. Turn off the system and unplug the power cord.
2. Put on an antistatic wrist strap and connect it to a metal ground point
on your system.
c
50
To avoid static damage to your circuit board, take the proper antistatic
precautions before handling the board.
Installing Avid Boards
3. Remove the cover according to the manufacturer’s documentation (if
not already done).
4. Install the Ultra 160 LVD SCSI controller board (see Table 5 on
page 29).
5. Secure the Ultra 160 LVD SCSI controller board to the system.
ATTO 3300 Fibre Channel Controller Board
The ATTO 3300 Fibre Channel controller board is a 2-Gb optical
controller used for standalone Fibre Channel storage (see Figure 13). This
is also the required controller to support the Avid Unity MediaNetwork
storage environment.
Figure 13
ATTO 3300 Fibre Channel Controller Board
Use Table 5 on page 29 to identify the PCI slot to install your optional
boards.
To install an optional board:
1. Turn off the system and unplug the power cord.
2. Put on an antistatic wrist strap and connect it to a metal ground point
on your system.
51
Chapter 3 Installing Memory, the Avid Board Set, and the Fan Assembly
c
To avoid static damage to your circuit board, take the proper antistatic
precautions before handling the board.
3. Remove the cover according to the manufacturer’s documentation (if
not already done).
4. Install the optional board in the recommended PCI slot (see Table 5 on
page 29).
5. Secure the optional board to the system.
Emulex LP850 Fibre Channel Controller Board
Avid no longer ships
this board.
The Emulex LightPulse™ LP850 Fibre Channel controller board is
supported for standalone Fibre Channel storage (see Figure 14). This
controller board is also supported in the Avid Unity MediaNetwork work
storage environment. This controller is a 64-bit capable board, but is used
in 32-bit mode.
Figure 14
Emulex LP850 Fibre Channel Controller Board
Use Table 5 on page 29 to identify the PCI slot to install your optional
boards.
To install an optional board:
1. Turn off the system and unplug the power cord.
2. Put on an antistatic wrist strap and connect it to a metal ground point
on your system.
52
Avid Installed Fan in the Compaq W8000 System
c
To avoid static damage to your circuit board, take the proper antistatic
precautions before handling the board.
3. Remove the cover according to the manufacturer’s documentation (if
not already done).
4. Install the optional board in the recommended PCI slot (see Table 5 on
page 29).
5. Secure the optional board to the system.
Avid Installed Fan in the Compaq W8000 System
The documentation that ships with the Compaq W8000 system explains
how to install optional equipment. However, Avid requires an extra fan in
the Compaq W8000 system for cooling the Avid board set. The following
sections describe how to remove and reinstall the fan that Avid has added
to the Compaq W8000 system.
Removing the Fan
To remove the fan:
1. Turn off the system and unplug the power cord.
2. Put on an antistatic wrist strap and connect it to a metal ground point
on your system.
c
To avoid static damage to your circuit board, take the proper antistatic
precautions before handling the board.
3. Lay the system on its right side and remove the left side cover
according to the manufacturer’s documentation.
4. Unplug the fan (see Figure 15).
n
Avid uses one of the power connectors available for internal disk drives.
53
Chapter 3 Installing Memory, the Avid Board Set, and the Fan Assembly
5. Lift the fan from the system.
Fan plug
Figure 15
Unplugging the Fan
Reinstalling the Fan
To reinstall the fan:
1. Place the two fan tabs, located at the rear of the fan, into the lowest
holes of the rear airflow grate (see Figure 16).
Tabs
Figure 16
54
Fan Tab Location
Avid Installed Fan in the Compaq W8000 System
2. Gently lower the fan portion of the assembly onto the board set (see
Figure 17).
Figure 17
Lowering the Fan
3. Plug the power connector into one of the available internal disk drive
power connectors in the system (see Figure 18).
Figure 18
Connecting the Fan Power
4. Replace the side cover.
c
The side cover holds the fan in position. If you install the fan and
attempt to place the system upright without its side cover, the fan will
fall out.
55
Chapter 3 Installing Memory, the Avid Board Set, and the Fan Assembly
56
Chapter 4
Changing System BIOS and
Creating a Windows 2000
Image
Once you know the system is working as shipped, and you have added the
memory, the Avid boards, and the fan kit, you might need to set some
specific system settings.
This chapter explains how to update the system BIOS, use the Avid
Product Recovery CD-ROM to install the Windows 2000 image on the
system disk, change the system BIOS settings, and set a paging file.
This chapter contains the following sections:
•
Checking the Revision of the System BIOS
•
Avid Product Recovery CD-ROM Overview
•
Using the Avid Product Recovery CD-ROM
•
Changing the System BIOS Settings
•
Changing the Power Management Settings
•
Setting the Proper Paging File
Chapter 4 Changing System BIOS and Creating a Windows 2000 Image
Checking the Revision of the System BIOS
The minimum system BIOS revision is 1.10. Unless you receive specific
instructions, you do not need to back-rev the BIOS to revision 1.10. If you
do not know what the revision of the system BIOS is, see “Checking the
System” on page 39.
Updating Your System BIOS
You should follow the instructions in this section only if you have
determined you need to update your BIOS.
The Compaq Web site provides detailed instructions on how to download
the BIOS and install it on your system. You should be able to download the
BIOS and install it on your system if you need it.
To update your system BIOS you need to:
c
•
Have a formatted floppy disk.
•
Go to the Compaq Web site, www.compaq.com.
•
Download the latest updated BIOS to your system.
•
Install the BIOS on the formatted floppy disk.
•
Install the new BIOS on your system using the floppy disk.
While the BIOS is being installed, do not reboot or turn off the system.
Avid Product Recovery CD-ROM Overview
The Avid Product Recovery CD-ROM contains an image of the
Windows 2000 operating system with the drivers needed by the Avid
software application already installed. The Avid Product Recovery
CD-ROM re-creates the Windows 2000 operating system on one partition
the size of your system disk.
58
Using the Avid Product Recovery CD-ROM
c
c
The Avid Product Recovery CD-ROM was created by Avid and does
not contain the same information as the recovery CD-ROM supplied
by Compaq.
To be sure your system is capable of using the Avid Product Recovery
CD-ROM, look on the left side panel of the system and locate the
Windows 2000 Microsoft 25-digit Product Key. You will need it the
first time you boot the system.
The Avid Product Recovery CD-ROM is bootable and installs:
n
•
A Windows 2000 image that includes configuration changes to
Windows 2000 settings made by Avid.
•
The drivers needed by the Avid application software.
The Avid Product Recovery CD-ROM installs the proper drivers to the disk
for all the shipping Avid boards. However, unless the boards for the drivers
are physically in the system the first time the system is booted after the Avid
Product Recovery CD-ROM is inserted, the drivers will not automatically
be installed by the operating system.
Using the Avid Product Recovery CD-ROM
This section explains how to use the Avid Product Recovery CD-ROM to
install the Windows 2000 operating system and the needed Avid drivers on
your Compaq W8000 system.
n
You should always read the appropriate release notes before you use the
Avid Product Recovery CD-ROM. You might need to perform functions not
explained in this guide.
This document and the Avid Product Recovery CD-ROM are for use only
with the Compaq W8000 system and a Windows 2000 operating system.
c
You should disconnect all external drives from the system prior to
continuing with this procedure so you do not lose data. You should
only have the original internal drives connected.
59
Chapter 4 Changing System BIOS and Creating a Windows 2000 Image
Installation Options
When you use the Avid Product Recovery CD-ROM you will have two
options:
1. Perform an Avid Windows 2000 Setup or Product Recovery for the
Compaq W8000.
n
This option formats the entire disk drive, and places the Windows 2000
operating system and the drivers for the Avid application software on a
40-GB NTFS partition.
2. Exit Avid System Recovery tool without doing any recovery.
Installation Considerations
The following should be taken into consideration before you use the Avid
Product Recovery CD-ROM:
c
•
If you select 1, the entire contents of the C partition will be destroyed
and one large partition will be created.
•
All Avid boards, storage boards, and AGP board should be installed
before you use the Avid Product Recovery CD-ROM.
•
If needed, you should back up the data on the system disk prior to
using the Avid Product Recovery CD-ROM.
Data being overwritten includes registry information that describes
your disk configuration. You might need to perform a rescan or
import foreign disks to reattach external disks.
Installing Windows 2000 from the Avid Product Recovery
CD-ROM
60
c
It is important you read this section completely prior to installing the
system.
c
You will be warned two times during the following procedure that you
are about to destroy the data on all or parts of your system drive.
Using the Avid Product Recovery CD-ROM
To install the Windows 2000 operating system:
1. If you haven’t already done so:
-
Turn off the system.
-
Turn off all external drives.
2. Turn on the system and then quickly place the Avid Product Recovery
CD-ROM into the CD-ROM drive.
The system finds the disk controllers and internal drives, and then
boots from the CD-ROM. A startup utility appears.
3. Select number 1 (if you select 2 you abort the installation):
-
1 — Perform an Avid Windows 2000 Setup or Product Recovery
for the Compaq W8000.
-
2 — Exit Avid System Recovery tool without doing any recovery.
Press Enter.
4. A message appears, asking you to make sure you have the Microsoft
Product Key that contains the 25-digit product code (see “Avid Product
Recovery CD-ROM Overview” on page 58).
If you find the Product Key, press any character on the keyboard.
5. Read the first warning that appears, telling you that you are about to
destroy data on your disk. If you want to continue, then press Y (no
need to press Enter).
6. Read the second warning that appears, telling you that you are about to
destroy data on your disk. If you want to continue, then press Y (no
need to press Enter).
A Symantec® Ghost® window opens, and the selected installation
starts. As the installation progresses, the completion percentage is
displayed in the window. The installation should take from 3 to 6
minutes.
61
Chapter 4 Changing System BIOS and Creating a Windows 2000 Image
7. A screen appears asking you to remove the Avid Product Recovery
CD-ROM and press Ctrl+Alt+Delete.
Remove the CD-ROM.
There is also a message that says “Hit any key to continue.” If you
“hit” any key you are placed back to the same screen. This action
forces you to take out the Avid Product Recovery CD-ROM and press
Ctrl+Alt+Delete before continuing.
8. Turn off the system.
9. Turn on the external drives.
Booting the Windows 2000 Operating System
To boot the Windows 2000 operating system:
1. Turn on the system.
2. As the system boots, you will be asked questions about the system.
Follow the instructions on the screen and provide information to
complete the installation, such as:
-
Regional settings.
-
Name and organization.
-
Product Key (25-digit code on the Microsoft Product Key; see
“Checking the Revision of the System BIOS” on page 58).
-
Computer name (do not enter a password for the administrator
account).
-
Date and time.
-
Networking setup for your particular site. You need network
administrative privileges if you add the system to the network.
3. If you are connected to a network, complete the Network Identification
Wizard.
The setup is complete.
62
Using the Avid Product Recovery CD-ROM
New Hardware Wizard
The first time you log in to the system after using the Avid Product
Recovery CD-ROM, you might see a Welcome to Found New Hardware
Wizard (depending on the hardware configuration).
If you see a Welcome to Found New Hardware Wizard, use the following
procedure to step through the wizard and disable the hardware. The
Windows 2000 operating system found the Avid boards and cannot find a
driver for them. You need to disable the hardware to stop the wizard from
appearing each time you boot the system.
To disable the hardware for the wizard:
1. Click Next in the Welcome to Found New Hardware Wizard.
The Install Hardware Devices Driver window opens.
2. Select “Search for a suitable driver for my device,” and then click
Next.
The Locate Driver Files dialog box appears.
3. Click Next.
The Driver Files Search Results window opens.
4. Select “Disable the device,” and then click Finish.
5. Repeat, if necessary, for each Avid board.
c
If the Windows 2000 system finds stripe sets and asks if you want to
reformat them because they don’t have the correct signature, DO NOT
REFORMAT. Let them exist as they are for now.
63
Chapter 4 Changing System BIOS and Creating a Windows 2000 Image
Changing the System BIOS Settings
This section explains how to change the system BIOS settings for the
Compaq W8000 system for use with the Avid software applications if
needed. You should note the following information concerning the system
BIOS:
n
•
When the system boots and displays the Compaq name to the screen,
the BIOS revision is displayed in the lower left corner of the screen. As
explained in Table 7 on page 40, the minimum revision of the system
BIOS is 686p6 v1.10.
•
Replacing a PCI board in the system might cause the BIOS to return to
the default state. You should check and change the system BIOS if
necessary each time you add or replace a PCI board.
•
At this time you only need to change the Power Management settings
in the system BIOS (see “Changing the Power Management Settings”
on page 65).
After you install a newer revision of the system BIOS, you must also
change the Power Management settings. See “Changing the Power
Management Settings” on page 65.
•
64
The default BIOS settings force the system to boot from devices in the
following order, and does not need to be changed:
a.
IDE CD-ROM drive
b.
Diskette drive
c.
IDE system drive
•
You would normally press F10 when the Compaq message appears on
the screen. However, the processor speed might cause the F10 message
to go by very quickly or not at all. You should start pressing F10 right
after you turn on the system.
•
Once you enter the system BIOS you use the arrow keys to move the
pointer.
Changing the Power Management Settings
Changing the Power Management Settings
The BIOS settings for Power Management must be disabled to allow the
system Power switch to act as a system Power switch. If Power
Management is enabled, the Power switch will act like a Reset switch and
can cause problems.
To disable Power Management:
1. If your system is not already turned off, then turn off the system in the
normal manner (do not restart).
2. Turn on the system and press F10 (Setup) to place the system into the
BIOS.
The system enters the BIOS after the SCSI utility has completed.
3. When the language selection appears, select English and then press
Enter.
You are placed in the Main menu.
4. Use the arrow keys to move to Power, select Energy Saver, and then
press Enter.
5. Use the arrow keys to select Disable, and then press F10 to accept.
You are placed in the Main menu.
6. Use the arrow keys to move to the File menu, choose Save Changes
and Exit, and then press Enter.
7. Press F10 to Save Changes and Exit.
The system reboots and the Power Management feature is disabled.
65
Chapter 4 Changing System BIOS and Creating a Windows 2000 Image
Setting the Proper Paging File
The Windows 2000 operating system creates the proper paging file
(1.5 x memory size) when it is booted for the first time. This includes the
first boot after you install the system using the Avid Product Recovery
CD-ROM. However, if you add more memory after the Windows 2000
operating system is booted for the first time, you need to change the paging
file.
The paging file should be at least 1.5 x memory size. The following
procedure is supplied in case you ever need to change the paging file.
To change the paging file size according to the memory size:
1. Log in as System Administrator to your local computer.
2. Click the Start button, point to Settings, and then select Control Panel.
The Control Panel window opens.
3. Double-click the System icon.
4. Click the Advance tab.
5. Click Performance Options.
The Performance Options dialog box appears.
6. Click Change in the Virtual Memory area.
The Virtual Memory dialog box appears.
7. Select the appropriate partition in the Drive list.
8. Change the initial and maximum paging file size under the selected
disk partition.
n
The minimum and maximum paging file should be the same size.
9. Click Set.
10. Click OK to close all open dialog boxes and windows.
11. Restart the system to allow the paging file to take effect.
66
Chapter 5
Installing and Verifying Avid
System Software
Chapter 3 described the installation of the Avid board set. Use the Avid
NewsCutter Release Notes to install the NewsCutter application software.
This chapter provides information on verifying and installing additional
drivers.
This chapter contains the following sections:
•
Installing the Avid System Software
•
Installing Optional Disk Controller Drivers
•
Verifying That the Application Drivers Have Started
•
USB-to-MIDI Software Installation
•
Antivirus Applications
•
Uninstalling the Avid Application
Chapter 5 Installing and Verifying Avid System Software
Installing the Avid System Software
Use the Avid NewsCutter Release Notes to install the Avid NewsCutter
application software. During the installation, the drivers needed for the
Avid boards are installed with the NewsCutter application software. Note
the recommendations that suggest:
n
It is very important you use the release notes and the CD-ROM that ships
with your specific system to install the Avid system software. The release
notes tell you how to install the Avid system software, and also explain any
last-minute details relating to problems or new procedures you must follow
during the installation of the Avid system software.
Installing the Edit Display Controller Board Driver
n
If you purchased your Avid system as a new system, the driver is already
installed. You need to install the edit display controller board driver only if
you are upgrading.
The edit display controller board driver is included with the NewsCutter
Release 3.x software. You must apply this driver if you are upgrading your
NewsCutter software to this release. After installing NewsCutter
Release 3.x software, install the Avid display controller Number Nine®
driver from the Display Properties window, and then reboot the system
when instructed.
Although the edit display controller board was assigned a driver during the
Windows 2000 installation, you must install the Avid-specific edit display
controller driver (EDC). When instructed during the procedure, restart the
system so the drivers are installed by the operating system.
Avid has shipped different types of edit display controllers that use one of
two display drivers:
68
•
EDC3 driver (older version, not used)
•
EDC4 driver
Installing the Avid System Software
To install the Avid edit display controller driver:
1. Insert the Avid application CD-ROM into the CD-ROM drive.
2. Right-click the My Computer icon and select Manage.
The Computer Management window opens.
3. Click Device Manager.
4. Expand the Display Adapters section by clicking the + (plus) sign.
5. Double-click one of the Number Nine Visual Technologies Revolution
3D devices (note that Technologies is plural; it changes to Technology
after you install the Avid driver).
A dialog box appears.
6. Click the Driver tab.
7. Click the Update Driver button.
The Update Device Driver Wizard appears.
8. Click Next.
A dialog box appears.
9. Select “Display a list of known drivers for this device so I can choose a
specific driver,” and then click Next.
A dialog box appears.
10. Click the Have Disk button.
A dialog box appears.
11. Click the Browse button and browse to:
My Computer\CD-ROM drive letter\Upgradedrivers
\Displaydrivers
12. Select Rev4(.inf) and then click Open.
13. Click OK.
14. Under models, select Number Nine Visual Technology Revolution,
and then click Next.
The Update Driver Warning dialog box appears.
15. Click Yes.
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Chapter 5 Installing and Verifying Avid System Software
16. Click Next.
The Digital Signature Not Found dialog box appears.
17. Click Yes.
18. Click Finish.
19. Click Close.
20. Click Yes to restart the system.
21. When the system reboots and you log in, set your new screen
resolutions.
Setting Your Screen Resolution
The following procedure explains how to change the screen resolution.
Avid has qualified the resolutions listed in Table 8 and a Refresh
Frequency of 75 Hz.
To set the display properties for two monitors:
1. Right-click the desktop and select Properties.
The Display Properties dialog box appears.
2. Click the Settings tab and do one of the following:
t
If you are using a two-monitor system, two numbers (1 and 2) will
appear representing two monitors. Go to step 3.
t
If you are using a single-monitor system, you will not see the two
numbers. Go to step 4.
3. Click 1.
70
Installing the Avid System Software
4. In the Screen area, click the slider and drag it to one of the qualified
resolutions (see Table 8). The typical resolution is 1024 x 768 pixels.
Table 8
Monitor Resolutions
One Monitor
Two Monitors
1024 x 768 pixels
2048 x 768 pixels
1152 x 864 pixels
2304 x 864 pixels
1280 x 1024 pixels
2560 x 1024 pixels
5. Under Colors, select True Color (32 bit):
a. Click Apply.
b. Click OK.
c. Click Yes.
6. Click the Advanced button.
7. Click the Monitor tab.
8. Choose 75 Hertz from the Refresh Frequency pop-up menu.
a. Click OK.
b. Click OK.
c. Click Yes.
9. (Option for dual monitors) Click the #2 monitor to activate the second
monitor.
10. (Option for dual monitors) Select “Extend my Windows desktop onto
this monitor,” and then click Apply.
11. (Option for dual monitors) Repeat steps 4 to 8.
12. Click OK to close the Display Properties dialog box.
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Chapter 5 Installing and Verifying Avid System Software
Installing Optional Disk Controller Drivers
The Avid Product Recovery CD-ROM installs the device drivers needed
for the Avid supported disk controllers. If for any reason the drivers are not
installed properly, this section explains how to install the drivers from the
Avid application CD-ROM.
Install or check the device drivers for all installed disk controllers. The
drivers were shipped on the Avid application CD-ROM and on a floppy
disk with each controller ordered. You can use the driver on the Avid
application CD-ROM or the floppy disk. The example uses the Avid
application CD-ROM instead of the driver located on a
Windows 2000 CD-ROM. The installation procedures are for the following
disk controllers:
n
•
ATTO Technology ExpressPCI Ultra 160 LVD dual-channel —
Express driver
•
ATTO Technology Express Fibre Channel driver - Expressfc
•
Emulex LP850 Fibre Channel — LP6NDS35 driver
Avid no longer ships the Emulex LP850 Fibre Channel controller.
However, the information has been left in this revision of the guide for this
release.
During its first boot, the Windows 2000 operating system finds the ATTO
SCSI, ATTO Fibre Channel, and Emulex controller board hardware (disk
hardware), but no drivers are found for the disk hardware. This causes the
Windows 2000 operating system to place the disk hardware in the Other
Devices category. The following list gives you an overview of where
drivers are located and general information about them.
72
•
The ATTO SCSI driver, ATTO Express PCI, is located on the Avid
application CD-ROM.
•
The ATTO Fibre Channel driver, ATTO Expressfc, is located on the
Avid application CD-ROM or a floppy disk.
•
The Fibre Channel driver, Emulex 6000/7000/8000/9000 PCI Fibre
Channel, is located on the Avid application CD-ROM.
Installing Optional Disk Controller Drivers
•
Since the SCSI controller is dual channel, you need to install the SCSI
driver twice, once for each channel.
•
The SCSI driver asks you to restart after you install it, but the Emulex
Fibre Channel driver doesn’t.
Installing the ATTO Express PCI Driver
To install the ATTO Express PCI driver for the Ultra 160 LVD SCSI
controller board:
1. Right-click the My Computer icon and select Manage.
The Computer Management window opens.
2. Click Device Manager.
3. Expand the Other Devices section by clicking the + (plus) sign.
A SCSI controller is displayed twice, once for each channel of the
dual-channel SCSI controller.
4. Right-click one channel of the device shown, and select Properties.
The SCSI Controller Properties window opens.
5. Click the Driver tab.
6. Click the Update Driver button.
The Update Device Driver Wizard appears.
7. Click Next.
A dialog box appears.
8. Select “Search for a suitable driver for my device,” and then
click Next.
A dialog box appears.
9. Insert the Avid application CD-ROM into the CD-ROM drive.
10. Select “Specify a location,” and then click Next.
A dialog box appears.
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Chapter 5 Installing and Verifying Avid System Software
11. Click the Browse button and browse to:
My Computer\CD-ROM drive letter\Upgradedrivers
\ATTO SCSI Drivers
12. Select Express.inf, and then click Open.
13. Click OK in the Update Device Driver Wizard.
14. Click Next.
The Digital Signature Not Found dialog box appears.
15. Click Yes.
The software installs (which might take a minute).
16. Click Finish, and then close the Express PCI Adapter window (do not
restart).
17. Repeat steps 4 to 16 for the other SCSI channel.
18. After you install the drivers for both channels, remove the Avid
application CD-ROM from the CD-ROM drive, and then restart the
system.
Upgrading the ATTO Firmware
If you are upgrading from an earlier release and have an Ultra 160 LVD
ATTO SCSI controller board installed in your system, you must update the
firmware (Flash and NVRAM) before using this Avid release. Avid ships
the required updated firmware on the Avid NewsCutter Release 3.0
installer CD-ROM. The upgrade can only be performed using a firmware
floppy disk.
n
74
When the Ultra 160 LVD ATTO SCSI controller board is purchased
separately, the firmware is included on a floppy disk as part of the
installation kit.
Installing Optional Disk Controller Drivers
To create the firmware floppy disk:
1. Insert a blank, formatted floppy disk into the floppy drive.
2. Copy the DOS folder from one of the following locations:
t
If you have not installed the Avid application, copy the DOS folder
from:
CD-ROM:\UpgradeDriver\ATTOSCSI\DOS
t
If you have installed the Avid application, you can also copy the
DOS folder from the application’s Utilities folder. The default
location is:
C:\Program Files\Avid\Utilities\ATTOSCSI\DOS
n
You must copy the DOS folder and its contents to the floppy disk. Do not
copy just the files inside the folder.
3. Remove the ATTO floppy disk from the floppy drive.
To upgrade the ATTO firmware using the nonbootable floppy disk:
1. Restart the system.
2. Press Ctrl+Z when the ATTO banner appears on the screen asking if
you want to enter the Setup utility.
The Main menu appears on the screen.
3. Use the arrow keys to select number 1, Adapters Menu, and then press
Enter.
The Adapters menu appears on the screen.
4. Use the arrow keys to select number 4, Update Flash ROM, and then
press Enter.
5. Insert the ATTO floppy disk into the floppy drive, and then press Enter.
The Flash Update File list appears on the screen showing the files that
will be updated.
6. Press Enter to start the Flash update.
c
Do not reboot the system during the Flash update.
75
Chapter 5 Installing and Verifying Avid System Software
7. When the Flash update is complete, you might see the following
message:
RAID has been enabled for your adapter(s).
Remember to Save Parameters when you exit.
Press Enter. The message disappears and you are returned to the
Adapters menu.
8. Press the Esc key.
The Adapters menu disappears and you are returned to the Main menu.
9. Remove the floppy disk from the floppy drive.
10. Use the arrow keys to select Save Parameters and Exit, and then press
Enter.
The changes are saved and the system automatically restarts.
Installing the ATTO Fibre Channel Driver
n
If you are using the ATTO Fibre Channel controller as standalone disk
storage, use the instructions in this document to install the Fibre Channel
driver. The Fibre Channel drives should be attached and turned on before
you install the driver. If you are using a Fibre Channel controller in
conjunction with Avid Unity MediaNetwork, do not use the instructions in
this document to install the Fibre Channel driver. See the instructions in
the Avid Unity MediaNet Windows Client Setup Guide to install the new
driver.
To install the ATTO 3300 Fibre Channel driver:
1. Right-click the My Computer icon and select Manage.
The Computer Management window opens.
2. Click Device Manager.
3. Expand the Other Devices section by clicking the + (plus) sign.
A type of Fibre Channel controller is displayed.
4. Right-click the Fibre Channel controller, and select Properties.
The Fibre Channel Controller Properties window opens.
76
Installing Optional Disk Controller Drivers
5. Click the Driver tab.
6. Click the Update Driver button.
The Update Device Driver Wizard appears.
7. Click Next.
A dialog box appears.
8. Select “Search for a suitable driver for my device,” and then
click Next.
A dialog box appears.
9. Insert the Avid application CD-ROM into the CD-ROM drive.
10. Select “Specify a location,” and then click Next.
A dialog box appears.
11. Click the Browse button and browse to:
My Computer\CD-ROM drive letter\Upgradedrivers
\ATTO Fibre Channel \Win2K
12. Select Expressfc.inf, and then click Open.
13. Click OK in the Update Device Driver Wizard.
14. Click Next.
The Digital Signature Not Found dialog box appears.
15. Click Yes.
The software installs (which might take a minute).
16. Click Finish, and then close the Express Adapter window.
17. After you install the drivers for the ATTO controller, remove the Avid
application CD-ROM from the CD-ROM drive, and then restart the
system.
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Chapter 5 Installing and Verifying Avid System Software
Installing the Emulex Fibre Channel Driver
n
If you are using a Fibre Channel controller as standalone disk storage, use
the instructions in this document to install the Fibre Channel driver. If you
are using a Fibre Channel controller in conjunction with Avid Unity
MediaNetwork, do not use the instructions in this document to install the
Fibre Channel driver. See the instructions in the Avid Unity MediaNet
Windows Client Setup Guide to install the new driver. The Fibre Channel
drives should be attached and turned on before you install the Emulex
driver.
To install the Fibre Channel driver, Emulex 6000/7000/8000/9000 PCI
Fibre Channel:
1. Right-click the My Computer icon and select Manage.
The Computer Management window opens.
2. Click Device Manager.
3. Expand the Other Devices section by clicking the + (plus) sign.
A type of Fibre Channel controller is displayed.
4. Right-click the Fibre Channel controller and select Properties.
The Fibre Channel Controller Properties window opens.
5. Click the Driver tab.
6. Click the Update Driver button.
The Update Device Driver Wizard appears.
7. Click Next.
A dialog box appears.
8. Select “Search for a suitable driver for my device,” and then
click Next.
A dialog box appears.
9. Insert the Avid application CD-ROM into the CD-ROM drive.
10. Select “Specify a location,” and then click Next.
A dialog box appears.
78
Installing Optional Disk Controller Drivers
11. Click the Browse button and browse to:
My Computer\CD-ROM drive letter\Upgradedrivers
\Emulex Fibre Channel Driver
12. Select OEMSETUP.inf, and then click Open.
13. Click OK in the Update Device Driver Wizard.
14. Click Next.
The Digital Signature Not Found dialog box appears.
15. Click Yes.
The software installs (which might take a minute).
16. Click Finish, and then close the Emulex Properties window.
17. You might see a Welcome to Found New Hardware Wizard (depending
upon the hardware configuration) or a dialog box stating the system is
installing a utility. If not, continue to step 18.
Use the following procedure to step through the wizard and disable the
hardware. The utility is not needed and this stops the wizard from
appearing each time you boot the system.
To disable the hardware for the wizard:
a. Click Next in the Welcome to Found New Hardware Wizard.
The Install Hardware Devices Driver window opens.
b. Select “Search for a suitable driver for my device,” and then click
Next.
The Locate Driver Files dialog box appears.
c. Click Next.
The Driver Files Search Results window opens.
d. Select “Disable the device,” and then click Finish.
18. After you install the drivers for the Emulex controller, remove the Avid
application CD-ROM from the CD-ROM drive, and then restart the
system.
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Chapter 5 Installing and Verifying Avid System Software
Verifying That the Application Drivers Have Started
You can verify that the following drivers are installed properly:
•
Meridien digital media board device driver — APMPhxNTDriver
•
EditDMA device driver — APMEditDMA
•
Sentinel™ device driver — Sentinel
To check the status of the driver:
1. Right-click the My Computer icon and select Manage.
The Computer Management window opens.
2. Expand the System Information section by clicking the + (plus) sign.
3. Expand the Software Environment section by clicking the + (plus)
sign.
4. Click the Drivers folder.
The Name, Description, Type, State, and Status of the drivers on the
system are displayed in the right panel of the Computer Management
window.
5. Looking under the Description section, search for the needed Avid
drivers and make sure the State is Running and that the Status is OK:
-
APMEditDMA
-
APMPhxNTDriver
-
Sentinel (dongle driver)
6. Click the Device Manager section.
7. Expand the Display Adapters section by clicking the + (plus) sign.
8. Make sure the display driver “Number Nine Visual Technology
Revolution 4,” is listed for the EDC4 display controller. If this driver
says Technologies it is the incorrect driver. See “Installing the Edit
Display Controller Board Driver” on page 68 to install the proper
driver.
80
USB-to-MIDI Software Installation
USB-to-MIDI Software Installation
There is no MIDI connection at the rear of the Compaq W8000 system.
The Avid NewsCutter Setup Guide shows how to connect the
USB-to-MIDI converter to the B input and B output of the MIDIMAN
MIDISPORT™ 2x2. The software by default points to the A input and
A output connections.
The following information explains how to install the USB-to-MIDI
software on the Compaq W8000 system, test the connections (after the
Avid application is installed), and change the Avid application to match the
A or B connection of the MIDIMAN MIDISPORT 2x2.
n
Since the Avid application is normally not installed when you ship the
system to the customer, this information is also available in the release
notes for the customers.
The Avid NewsCutter Setup Guide describes how to connect a fader
controller to your Avid system. This section describes how to complete the
connection by installing USB-to-MIDI software and configuring the
software to recognize your fader controller.
n
The term fader controller applies to the following controllers:
•
JL Cooper FaderMaster Pro™ MIDI automation controller
•
JL Cooper MCS-3000X MIDI automation controller
•
Yamaha® 01V digital mixing console
Avid only supports the MIDIMAN MIDISPORT 2x2 USB-to-MIDI
converter.
c
To reduce traffic on the USB bus, connect the USB-to-MIDI converter
only if you need to use the JL Cooper FaderMaster Pro, JL Cooper
MCS-3000X, or Yamaha 01V fader box.
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Chapter 5 Installing and Verifying Avid System Software
Installing the MIDISPORT 2x2 Drivers
To install the MIDISPORT 2x2 drivers:
1. Ensure the MIDISPORT 2x2 USB-to-MIDI converter is not connected
to the system. When you are ready to install the drivers, you will use a
USB connector to connect the MIDISPORT 2x2 USB-to-MIDI
converter to your computer.
2. Download the latest MIDISPORT 2x2 drivers from the following
Web site: www.midiman.com.
The system downloads a compressed, executable file.
3. Double-click the file you downloaded to uncompress the driver files to
a floppy disk or to a folder on your system.
4. Double-click the Install.txt file included with the downloaded files.
This file contains the instructions for installing the drivers.
5. To initiate the driver installation, connect the MIDISPORT 2x2
USB-to-MIDI converter to the system using a USB connector. It is not
necessary to connect the external fader to the MIDISPORT 2x2 device.
The system automatically detects that a new device has been connected
and opens the Found New Hardware Wizard dialog box.
6. Follow the instructions in the Install.txt file.
n
If you uncompressed the files to a folder on your system, two drivers might
appear in the list. You can select either one.
Testing the Fader Connections
To test the fader connections:
1. Connect all MIDI hardware devices as described in the Avid
NewsCutter Setup Guide.
n
82
The setup guide instructs you to use the B MIDI connections. The
NewsCutter software uses the A connections by default, so use the
A connections. If you need to use the B connections, see “Switching
Between MIDI Connections on the USB-to-MIDI Converter” on page 84.
USB-to-MIDI Software Installation
2. Move the sliders on the fader controller and confirm that the MIDI IN
LED indicator on the USB-to-MIDI converter turns on and off
appropriately.
The USB LED indicator pulses — this is expected behavior.
3. Start the NewsCutter application and choose Audio Gain from the
Tools menu.
The indicator lights on the Audio Gain tool should change to blue.
4. If the lights do not change to blue, perform the following steps:
a. Choose Console from the Tools menu.
b. Locate the following lines in the Console window:
Midi In device: In-A USB MidiSPORT 2x2
Midi Out device: Out-A USB MidiSPORT 2x2
c. Check that the MIDI connections on the MIDISPORT 2x2
USB-to-MIDI converter match the connections listed in the
Console window (either A or B).
d. If necessary, quit the NewsCutter application, switch the MIDI
cables to match the output in the Console window, and then restart
the application.
e. If the indicator lights are still not blue, recheck the connections
according to the instructions in the setup guide.
5. Choose Calibrate Hardware Sliders from the Audio Gain tool Fast
menu.
The Record Status light changes to yellow.
6. Move the sliders on the external fader. The corresponding sliders move
in the Audio Gain tool.
Now you are ready to use the fader controller with the Avid application
software. For more information, see the Avid NewsCutter User’s Guide or
Help.
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Chapter 5 Installing and Verifying Avid System Software
Switching Between MIDI Connections on the USB-to-MIDI Converter
By default, the system expects the MIDI cables to be connected to the
IN-A and OUT-A connections on the MIDISPORT 2x2 device. If you need
to switch from A to B connections, you will need to create a system
environment variable as described in this section.
To switch from A to B MIDI connections
1. Check the connections on the MIDISPORT 2x2 USB-to-MIDI
converter to ensure the cables are connected to the IN-B and OUT-B
connections. For information on connecting the MIDISPORT 2x2
device to the fader controller, see the setup guide.
2. Click the Start button, point to Settings, and then select Control Panel.
3. Double-click the System icon.
The System Properties dialog box appears.
4. Click the Advanced tab.
5. Click the Environment Variables button.
The Environment Variables dialog box appears.
6. Click the New button in the System variables area.
The New System Variable dialog box appears.
7. Type OTHER_MIDI_PORT in the Variable Name text box.
8. Type 1 in the Variable Value text box.
9. Click OK.
The OTHER_MIDI_PORT entry appears in the System variables list
of the Environment Variables dialog box.
10. Click OK.
11. Click OK to close the System Properties dialog box.
12. Start the NewsCutter application and choose Audio Gain from the
Tools menu.
The indicator lights on the Audio Gain tool should change to blue. If
the lights do not change to blue, see step 4 in “Testing the Fader
Connections” on page 82.
84
USB-to-MIDI Software Installation
To switch from B to A MIDI connections:
1. Check the connections on the MIDISPORT 2x2 USB-to-MIDI
converter to ensure the cables are connected to the IN-A and OUT-A
connections. For information on connecting the MIDISPORT 2x2
device to the fader controller, see the setup guide.
2. Click the Start button, point to Settings, and then select Control Panel.
3. Double-click the System icon.
The System Properties dialog box appears.
4. Click the Advanced tab.
5. Click the Environment Variables button.
6. The Environment Variables dialog box appears.
7. Select the OTHER_MIDI_PORT entry in the System variables list and
then click the Delete button.
8. Click OK.
9. Click OK to close the System Properties dialog box.
10. Start the NewsCutter application and choose Audio Gain from the
Tools menu.
The indicator lights on the Audio Gain tool should change to blue. If
the lights do not change to blue, see step 4 in “Testing the Fader
Connections” on page 82.
Checking the MIDI Connections
To check the MIDI connections:
1. Start the NewsCutter application.
2. Choose Console from the Tools menu.
The Console window opens.
3. Check that the USB MIDISPORT 2x2 values (A or B) match the
connections you are using on the MIDISPORT 2x2 USB-to-MIDI
converter.
4. If necessary, quit the NewsCutter application, switch the connections,
and then restart the application.
85
Chapter 5 Installing and Verifying Avid System Software
Antivirus Applications
Antivirus programs containing autoscanning features can interfere with the
operation of an Avid application. For example, some antivirus programs
can be configured to run in the background and scan all files for viruses
whenever they are opened, copied, or moved. Since virus scanning is a
processor- and disk-intensive activity, it can interfere with recording and
playing real-time effects in an Avid application.
Avid recommends that you do not scan all files or schedule any
background task like virus scanning when you are using an Avid
application.
File deletion protection utilities also consume system resources and could
interfere with the proper operation of an Avid application. These utilities
automatically back up any files that are deleted, even temporary files
created and deleted by the Avid application. This consumes a large amount
of disk space.
Uninstalling the Avid Application
When an Avid system is ordered directly from Avid, Avid removes the
software application prior to shipment. This allows the customer to install
the application and accept the software agreement.
To individually uninstall the Avid software applications without
removing the needed drivers:
1. Open the Control Panel and double-click the Add/Remove Programs
icon.
2. Find and select NewsCutter.
3. Click Change/Remove and click Yes when asked if you want to
remove NewsCutter, and follow the instructions on the screen.
4. You should click No to any shared file statements that are sent to the
screen.
5. Repeat steps 1 to 4 for the Avid Codec and for AvidADI.
86
Chapter 6
Troubleshooting
This section describes how to create troubleshooting disks and where to
locate diagnostics after you have integrated the NewsCutter hardware and
software on the Compaq W8000 system. Solutions to some possible
problems are also included.
This chapter contains the following sections:
•
Creating a Windows 2000 Emergency Repair Disk
•
Testing the System
•
Troubleshooting Toolbox
•
Display Monitor Colors or Resolution Incorrect
•
Stripe Sets Cannot Be Seen on System
Creating a Windows 2000 Emergency Repair Disk
The Windows 2000 Emergency Repair Disk (ERD) is vital to the
successful restoration of a user’s system in the event of a damaged
operating system component. The ERD should be updated anytime a
change to the operating system occurs. This can happen whenever
hardware is added or applications are installed. The ERD is also used to
replace missing or damaged system files, restore damaged or incorrect
registry information, or rebuild the system startup environment.
Chapter 6 Troubleshooting
The ERD does not restore applications or device drivers. Instead, it holds
copies of the user environment, software associations, passwords, and
information about the system configuration.
n
The ERD is not a replacement for regular backups. It provides enough
recovery to restore a system to a bootable state only.
To create an ERD:
1. Turn on the system and log in to an account with administrative
privileges.
2. Click the Start button, point to Programs, point to Accessories, point
to System Tools, and then select Backup.
The Backup window opens.
3. Click the Emergency Repair Disk icon.
A dialog box appears.
4. Select the “Also backup the registry to the repair directory” option.
5. Insert a blank, formatted floppy disk into drive A.
6. Click OK.
7. When the process is complete, click OK
8. Remove the floppy disk, label it, date it, and store it in a safe, dry,
static-free location.
Testing the System
Two diagnostic programs are installed on the system when the NewsCutter
application software is installed. Avid System Test Pro tests the Meridien
digital media board set in the NewsCutter system and the attached
Meridien I/O box. Avid Storage Manager runs low-level diagnostics on
drives attached to the system.
88
Testing the System
Running Avid System Test Pro
The Avid NewsCutter Setup Guide that ships with the system contains a
section that explains how to run Avid System Test Pro to test the Avid
board set. You should restart the system prior to running the diagnostics.
Help is also available by pressing the F1 key or choosing Help from the
Help menu in the diagnostics.
Running Avid Storage Manager
Avid Storage Manager (ASM) is the next-generation disk exerciser and
diagnostics utility used for testing Avid media drives. In NewsCutter
Release 3.x, ASM replaces the Avid StorEx utility. ASM includes
context-sensitive Help. Most windows in the ASM utility include a Help
button that, when clicked, will open a browser window and provide
information about the current ASM window displayed.
c
Avid recommends you do not run ASM unless instructed by Avid
Customer Support. Many of the utility’s functions can destroy the
data on the drives.
Testing the Avid Software
Depending upon how familiar you are with the Avid software, you should
restart the system and attempt to do the following:
•
Click the Start button, point to Programs, and then select Avid.
•
Digitize a portion of media.
•
Construct and play back a simple sequence.
•
Create a title.
•
Create and test an effect.
89
Chapter 6 Troubleshooting
Troubleshooting Toolbox
To troubleshoot the system effectively you should consider creating a
“toolbox” of useful software, utilities, and tools that you carry with you
when installing or troubleshooting Avid’s Windows 2000 editing systems.
An Avid Windows 2000 toolbox should consist of:
•
Evo W8000 Hardware Reference Guide (sometimes referred to by
Compaq as a user’s guide) can be found in PDF format on the
Workstation Reference Library CD that ships with the Compaq W8000
system. You can also find a copy on the Compaq Web site.
•
Avid Setup and Product Recovery CD-ROM
•
System-specific Emergency Repair Disk
•
Avid software CD-ROM
•
Disk controller drivers:
-
ATTO dual-channel and single-channel drivers
-
ATTO Fibre Channel board driver
-
Emulex Fibre Channel board driver
•
System-specific Windows disk configuration floppy disk if needed
•
Saved project and settings floppy disk
•
Wrist strap
•
TORX®, flat-head, and Phillips screwdrivers
Display Monitor Colors or Resolution Incorrect
Problem
Text and graphics appear in 640 x 480 resolution with 16 colors only.
Explanation/Fix
Windows booted in base video (VGA) mode, either by user selection, or
because no display driver is installed. This is common when the proper edit
display controller board driver has not been installed and started. See
“Installing the Edit Display Controller Board Driver” on page 68 to learn
how to properly install the driver. When you are sure the proper driver is
installed, see “Setting Your Screen Resolution” on page 70.
90
Stripe Sets Cannot Be Seen on System
Stripe Sets Cannot Be Seen on System
Problem
When you move a set of striped drives from system A to system B,
system B sees the set of striped drives physically, but cannot see a file
system on the stripe set.
Explanation/Fix
See the Avid NewsCutter Setup Guide for information on creating and
moving stripe sets on Windows NT® and Windows 2000 systems. The
guide explains how to do the following:
•
Striping Drives on a Windows 2000 System
•
Transferring Disk Drives from Windows NT Systems
•
Creating a Disk Configuration Floppy Disk from Windows NT
•
Moving the Stripe Set to the Windows 2000 System
91
Chapter 6 Troubleshooting
92
Appendix A
Regulatory and Safety
Information
FCC Notice
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if
not installed in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
Appendix A Regulatory and Safety Information
Canadian ICES-003
This Class A digital apparatus meets all requirements of the Canadian
Interference Causing Equipment Regulations.
Cet appareil numérique de la classe A respecte toutes les exigences du
Règlement sur le matériel brouilleur du Canada.
European Union Notice
Declaration of Conformity
(According to ISO/IEC Guide 22 and EN 45014)
Application of Council 73/23/EEC, 89/336/EEC.
Directives:
Standards to which
Conformity is
Declared:
EN60950:1992 + A1 + A2 + A3 + A4 + A11
CISPR 22:1985 / EN55022:1988 Class A
EN55024:1998/EN61000 — 3-2, 4-2, 4-3, 4-4, 4-5,
4-6, 4-8, 4-11
Manufacturer’s Name: Avid Technology, Inc.
1925 Andover Street
Tewksbury, MA 01876, USA
94
European Contact:
Nearest Avid Sales and Service Office or
Avid Technology International B.V.
Sandyford Business Center
Unit 3,
Dublin 18, Ireland
Type of Equipment:
Information Technology Equipment
European Union Notice
Product Name:
Products for the Windows NT, Windows 2000, or
Windows XP Operating System: Media Composer,
Film Composer, Avid Xpress, Avid Xpress DV,
Avid Unity, Avid Unity MediaManager, Avid Unity
TransferManager, Avid|DS, NewsCutter,
NewsCutter XP, NewsCutter DV, Symphony,
MediaDrive, MediaDock LVD, MediaRAID,
MediaNetwork, MediaDock 2+, MEDIArray,
MEDIArray II, MEDIArray Drive, MEDIArray II
Drive, LANserver, LANserver EX, PortServer,
Meridien I/O box, Avid Equinox Break-Out-Box
Products for the Mac OS X Operating System:
Media Composer, Film Composer, Avid Xpress,
Avid Xpress DV, Avid Unity, Avid Unity
MediaManager, Avid Unity TransferManager,
MediaDrive, MediaDock LVD, MediaRAID,
MediaNetwork, MediaDock 2+, MEDIArray,
MEDIArray II, MEDIArray Drive, MEDIArray II
Drive, LANserver, LANserver EX, PortServer,
Meridien I/O box
Products for the UNIX Operating System: AirPlay,
VideoSPACE
Base Model Numbers: None
Product Options:
All
Year of Manufacture:
2002
(1) Products for the Windows NT, Windows 2000, or Windows XP
Operating System: products were tested in a typical Media Composer,
Film Composer, Avid Xpress, Avid Xpress DV, Avid Unity, Avid Unity
MediaManager, Avid Unity TransferManager, Avid|DS, NewsCutter,
NewsCutter XP, NewsCutter DV, Symphony, MediaDrive,
MediaDock LVD, MediaRAID, MediaNetwork, MediaDock 2+,
MEDIArray, MEDIArray II, MEDIArray Drive, MEDIArray II Drive,
LANserver, LANserver EX, PortServer, Meridien I/O box, or
Avid Equinox Break-Out-Box configuration.
95
Appendix A Regulatory and Safety Information
(2) Products for the Mac OS X Operating System: products were tested in
a typical Media Composer, Film Composer, Avid Xpress, Avid Xpress DV,
Avid Unity, Avid Unity MediaManager, Avid Unity TransferManager,
MediaDrive, MediaDock LVD, MediaRAID, MediaNetwork,
MediaDock 2+, MEDIArray, MEDIArray II, MEDIArray Drive,
MEDIArray II Drive, LANserver, LANserver EX, PortServer, or Meridien
I/O box configuration.
(3) Products for the UNIX Operating System: products were tested in an
AirPlay or VideoSPACE configuration.
I, the undersigned, hereby declare that the equipment specified above
conforms to the above Directives and Standards.
George R. Smith, Director of Hardware Engineering.
Australia and New Zealand EMC Regulations
N1709
John Kells, Australian Operations Manager
Avid Technology (Australia)
Unit B
5 Skyline Place
French Forest NSW 2086
Australia
Phone: 61-2-8977-4800
Taiwan EMC Regulations
Taiwan EMC Regulations BSMI Class A EMC Warning
96
Index
ABCDEFHIKLMNOPQRSTUVW
Numerics
32-bit bus 29
64-bit bus 29
A
AGP (accelerated graphics port)
adding or removing 45
board, removing 45
connector 38
overview 44
slot 28, 29
Antivirus applications 86
Application
antivirus 86
software 68
uninstall 86
ASM (Avid Storage Manager)
testing 89
ATTO
Express PCI driver 73
Fibre Channel controller 51
Fibre Channel driver 40, 76
firmware 74
SCSI controller 50
SCSI controller board 40
Audio I/O board
connectors 35
overview 35
Australia EMC regulations 96
Avid System Test Pro 88
Avid Unity MediaNetwork 34
B
BIOS
check 58
revision 40
settings 64
Boards
AGP, slot 29
EDC 31, 47
fan 53
Fibre Channel controller 33, 51
installed by Avid 31
installed by Compaq 44
installing 43
Meridien digital media 31, 48
optional 49
removing AGP 45
serial digital I/O 36
slot locations 29, 40
slots 28
Index
storage 32
two-channel audio I/O 35
Ultra 160 LVD SCSI controller 32, 50
video I/O 36
C
Cache 20
Canadian
interference-causing equipment regulations 94
CD-ROM
application 68
drive 26
recovery 58
Check
basic system 38
BIOS 58
list 17
Connector
AGP 38
fader 82
Meridien I/O box 48
MIDI 84
system front 21
system rear 23
Controls 21
Conventions 13
Creating
emergency repair disk (ERD) 87
repair floppy disk 87
D
Daughter board 48
Diagnostic programs 88
Digital media board
overview 31
slot 29
98
Disk controller
ATTO Fibre Channel driver 76
ATTO SCSI driver 73
optional drivers 72
Display
board 31
overview 44
Drive
controllers 27
internal 26
striping 91
supported 33
testing 89
Driver
disk controller 72, 73
EDC 68
EditDMA device 80
Fibre Channel controller 76, 78
installing 68
Meridien digital media 80
MIDISPORT 2x2 82
revision 40
Sentinel device 80
started 80
Dual monitor 44
Dual-channel SCSI 50
E
Earlier releases 25
ECC (error correcting code) 21
EDC (edit display controller)
driver 68
installing 47
overview 31, 44
slot 29
EditDMA device driver 80
Emergency repair disk (ERD) 87
Index
Emulex Fibre Channel
driver 40, 78
installation 52
overview 33
Energy Saver 65
Ethernet network 25
European Union notice 94
Expansion
boards 43
slots 28
External connections 23
F
Fader connections 82
Fan
installing 54
removing 53
FCC notice 93
Fibre Channel
controller 33, 51, 52
driver 40, 76
drivers 78
network 25
slot 29
storage 32
Firmware SCSI update 74
H
Hardware Wizard 63
Help
support numbers 15
I
IDE CD-ROM 26
Indicator locations 21
Information
documents 15
Inline memory 21
Installing
application software 68
ATTO Fibre Channel controller 51
drivers 68
Emulex Fibre Channel controller 52
expansion boards 43
fan 54
memory 41
Meridien digital media board set 48
MIDI 81
optional boards 49
Ultra 160 LVD SCSI controller 50
Internal
disk controller 27
drive bays 26
SCSI controller 27
K
Keyboard 24, 38
L
Local storage 32
LVD controller 32
LVD drives 32
M
MediaDrives
supported 33
Memory
configurations 42
description 21
installing 41
99
Index
locations 40
modules 21
paging file 41
requirements 41
slots 40
terminators 42
Meridien digital media
driver 80
overview 31
set 48
Meridien I/O box
connector 48
overview 35
Microprocessors 20
MIDI connections 84
MIDISPORT 2x2 drivers 82
Monitor
colors 90
connection 47
dual 44
option 44
resolutions 71
single 31
supported 25
Mouse
buttons 24
connector 38
MPEG slot 29
N
Network
statement 25
New hardware 63
New Zealand EMC regulations 96
O
Optional
ATTO SCSI version 40
boards 49
Fibre Channel driver 78
SCSI driver 72, 73
SDTI 50
Overview
Meridien I/O box 35
system 17
P
Paging file
setting 66
size 41
PCI
bus 29
slots 28, 29
Playback monitor 25
Power Management settings 65
Processor 20
Product Recovery CD-ROM
installing 60
overview 58
PS/2-style connector 24
Q
Qualified versions 40
R
Rack-mount
information 43
kit 43
Rambus 21
100
Index
Recovery CD-ROM 58
Regulatory information 93
Related information 15
Removing fan 53
Repair floppy disk 87
Resolutions 70, 90
RIMM (Rambus inline memory modules) 21
S
Safety information 93
Screen resolution 70
SCSI controller
ATTO 50
overview 32
slot 29
update 74
version 40
SDTI (Serial Data Transport Interface)
installing 50
slot 29
Sentinel device driver 80
Serial digital I/O board
overview 36
Service pack 25
Setting
display resolution 70
paging file 66
Power Management 65
Settings
BIOS 64
Shared storage 32
Single monitor 31
Slot
boards 28
configurations 29
expansion 28
locations 40
Software
antivirus applications 86
driver revision 40
installing 68
MIDI installation 81
uninstalling 86
Status indicators 21
Storage
Fibre Channel controller 33, 51, 52
SCSI boards 32
Striped drives 91
Support numbers 15
Supported
components 20
configuration 30
memory 21
platforms 25
storage boards 32
Symbols 13
System
basic components 18
BIOS 40, 58
board layout 40
board slots 40
check basic 38
Compaq components 20
controls 21
drive 27
external connections 23
fan 53
memory 21
overview 17, 20
test 89
type 11
101
Index
T
Taiwan EMC regulations 96
Telephone numbers 15
Terminator
memory 42
Testing software 89
Troubleshooting
drives 89
repair floppy disk 87
system diagnostics 89
Two-channel
ATTO SCSI controller 32, 50
audio I/O board 35
U
UI (User Interface) monitor 25, 31
Ultra 160 LVD SCSI controller 32, 50
Uninstalling Avid software 86
Update ATTO firmware 74
USB-to-MIDI converter 81
V
Versions 40
Video I/O board
connectors 35
overview 36
W
Windows
operating system 61
service pack 25
Wizard 63
102