Epson | 3880 - Stylus Pro Color Inkjet Printer | User`s guide | Epson 3880 - Stylus Pro Color Inkjet Printer User`s guide

Epson Stylus Pro 3880
®
USER’S GUIDE
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of Seiko Epson Corporation. The information contained herein is designed only for use with
these Epson printers. Epson is not responsible for any use of this information as applied to other printers.
Trademarks
Epson, Epson Stylus, and Epson UltraChromeK3 are registered trademarks, and Epson Exceed Your Vision is a
registered logomark of Seiko Epson Corporation.
UltraSmooth is a registered trademark, PhotoEnhance is a trademark, and Epson Preferred and Epson Store are
service marks of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
Legal Notices
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of
this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to
strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or
any consumable products other than those designated as Original Epson Products or Epson Approved Products by
Seiko Epson Corporation.
© 2011 Epson America, Inc. 10/11
CPD-27474R2
2
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio or television
reception. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause interference to radio and television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the FCC for
this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this
device. If this equipment has more than one interface connector, do not leave cables connected to unused
interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to
operate the equipment.
For Canadian Users
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
3
4
5
Contents
Introduction
Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . 9
Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Windows System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Options and Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Ink Cartridge Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1 Setting Up the Printer On a Network
Connecting to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Configuring the Network Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Printing a Network Status Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Installing the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Adding the Network Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2 Handling Paper and Other Media
Selecting Media for Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Guidelines for Using Epson Media . . . . . . . . . . . . . . . . . . . . . . . . . 28
Choosing the Correct Paper Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Loading Paper in the Auto Sheet Feeder . . . . . . . . . . . . . . . . . . . . . . . . 33
Loading Paper Into the Rear Manual Feed Slot . . . . . . . . . . . . . . . . . . . 36
Loading Paper Into the Front Manual Feed Slot . . . . . . . . . . . . . . . . . . 38
Adjusting the Platen Gap for Thick or Thin Paper . . . . . . . . . . . . . . . . 42
Using Special Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Creating a Paper Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Selecting a Paper Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
5
6 | Contents
3 Printing with Epson Drivers for Macintosh
Printing With Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Choosing Page Setup and Basic Print Options . . . . . . . . . . . . . . . . 48
Choosing Color Management Options . . . . . . . . . . . . . . . . . . . . . . 54
Choosing Advanced Media Control Options . . . . . . . . . . . . . . . . . 55
Controlling Borderless Image Expansion . . . . . . . . . . . . . . . . . . . . 56
Choosing Advanced Black and White Photo Settings . . . . . . . . . . . 57
Creating a Custom Preset and Printing . . . . . . . . . . . . . . . . . . . . . 59
Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Checking Ink and Maintenance Status . . . . . . . . . . . . . . . . . . . . . . . . . 61
Selecting the Correct Media Type Setting . . . . . . . . . . . . . . . . . . . . . . . 63
4 Printing with Epson Drivers for Windows
Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Choosing Color Management Options . . . . . . . . . . . . . . . . . . . . . . . . . 68
Choosing Paper and Layout Options . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Choosing Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Choosing Layout Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Choosing Paper Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . 74
Choosing Advanced Black and White Photo Settings . . . . . . . . . . . . . . 75
Saving, Exporting, and Importing Custom Settings . . . . . . . . . . . . . . . 77
Saving and Exporting a Custom Settings Group . . . . . . . . . . . . . . . 77
Importing a Custom Settings Group . . . . . . . . . . . . . . . . . . . . . . . 78
Loading a Pre-Defined Settings Group . . . . . . . . . . . . . . . . . . . . . . 78
Editing Printer Driver Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Using the Progress Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Optimizing Print Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Setting Monitoring Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Selecting the Correct Media Type Setting . . . . . . . . . . . . . . . . . . . . . . . 84
5 Maintaining and Transporting the Printer
Checking Printer Status and Part Life . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Printing Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Viewing Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Checking and Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . 90
Running a Power Cleaning Cycle . . . . . . . . . . . . . . . . . . . . . . . . . . 92
-6
Contents | 7
Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Aligning the print head manually . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Performing Additional Maintenance Tasks . . . . . . . . . . . . . . . . . . . . . 100
Changing the Black Ink Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Changing the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Adjusting the LCD Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Using Maintenance Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Replacing the Maintenance Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . 104
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Transporting or Storing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . 108
Setting Up the Printer After Transportation . . . . . . . . . . . . . . . . . 108
Uninstalling and Reinstalling the Printer Driver . . . . . . . . . . . . . . . . . 109
Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Updating Your Printer Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Downloading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Updating the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
6 Solving Problems
Diagnosing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Checking Error Messages and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Improving Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Solving Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Solving Miscellaneous Printing Problems . . . . . . . . . . . . . . . . . . . . . . 127
Solving Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Paper Skews When Printing on Large Format Media . . . . . . . . . . 129
Paper Feed or Paper Jam Problems . . . . . . . . . . . . . . . . . . . . . . . . 129
A Specifications
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Printer Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Safety Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
-7
8 | Contents
Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Index
-8
9
Introduction
This User’s Guide provides important information on setting up and using
your printer, loading paper, using the Epson® printer drivers, and replacing
ink cartridges. It also tells you how to maintain your printer to keep it
working at its best, and provides troubleshooting tips in case you have a
problem.
The on-screen version of the User’s Guide on the CD-ROM can be read
using Adobe® Reader®.
For additional information, see the following:
•
The Start Here sheet explains how to set up your printer, install the
software for a USB connection, and load paper. Be sure to follow these
instructions to set up your printer correctly. If you are connecting the
printer to a network, you also need to see Chapter 1 in this User’s Guide
for software installation instructions.
•
The on-screen Network Guide on the CD-ROM describes how to set up
and configure the printer for use on a network.
Warnings, Cautions, Notes, and Tips
These symbols are used in this book:
WARNINGS
Cautions
Notes
Tips
must be followed carefully to avoid bodily injury.
must be observed to avoid damage to your equipment.
contain important information about your printer.
contain additional hints on how to get the most out of your printer.
9
10 | Introduction
Macintosh System Requirements
To use your printer in either a stand-alone or peer-to-peer network
environment, your Macintosh® system should meet these requirements:
Caution: Using an
improperly shielded
cable—especially a cable
more than 10 feet (6 m)
long—may cause the
printer to malfunction.
Note: USB 2.0 is
required to run the
printer at full speed.
•
Mac OS® X 10.5.8 or higher
•
PowerPC G5, Intel, or higher processor
•
At least 1GB of RAM (2GB or more recommended)
•
At least 100MB of free hard disk space to install the software and at least
30GB of free hard disk space for processing files
•
Quad-speed (4×) or faster CD-ROM or DVD drive for installing the
printer software
•
For USB connection: a compliant USB Hi-Speed 2.0 port and a
shielded USB “AB” cable from Series A (computer) to Series B (printer),
up to 10 feet long
•
For network connection: Ethernet-equipped Macintosh and a
compatible cable
Windows System Requirements
To use your printer in either a stand-alone or peer-to-peer network
environment, your system should meet these requirements:
•
IBM®-compatible PC with a Pentium® 4, 3 GHz or higher processor
recommended
•
Microsoft® Windows® 7, Windows Vista®, Windows XP Professional
x64 Edition, or Windows XP
•
At least 1GB of RAM
•
At least 100MB of free hard disk space to install the software, and at
least 20GB of free hard disk space for processing files
•
Quad-speed (4×) or faster CD-ROM or DVD drive for installing the
printer software
10
Introduction | 11
Tip: Check the Epson Pro
Imaging website at
www.proimaging.epson.
com for accessories and
options that are currently
available.
•
For USB connection: a Windows-compliant USB Hi-Speed 2.0 port
and a shielded USB “AB” cable from Series A (computer) to Series B
(printer), up to 10 feet long
•
For Ethernet connection: Ethernet-equipped PC and a compatible cable
Options and Supplies
Your Epson Stylus® Pro 3880 offers these optional upgrades and supplies:
Option
Product code
One-year extended warranty
EPP38B1
Two-year extended warranty
EPP38B2
Replacement Ink Maintenance Cartridge
T582000
Ink cartridges
Matte Black
T580800
Photo Black
T580100
Light Black
T580700
Light Light Black
T580900
Cyan
T580200
Vivid Magenta
T580A00
Light Cyan
T580500
Vivid Light Magenta
T580B00
Yellow
T580400
You can purchase genuine Epson® ink and paper from an authorized Epson
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766).
Or you can purchase online at www.epsonstore.com (U.S. sales) or
www.epson.ca (Canadian sales).
11
12 | Introduction
Where To Get Help
Epson provides technical support and information on the installation,
configuration, and operation of professional printing products through the
Epson Preferred Limited Warranty Plan. Dial (888) 377-6611, 6 AM to
6 PM, Pacific Time, Monday through Friday. Days and hours of support are
subject to change without notice.
SM
Tip: If you experience
difficulty with the
toll-free line or your
Unit ID number, call
(562) 276-1305.
Before you call, make sure you have your Unit ID number, which is
included with the Epson Preferred Limited Warranty Plan information that
came with your printer. You’ll also need your printer serial number and
proof of purchase.
Visit Epson’s U.S. support website (www.epson.com/support) or Canadian
website (www.epson.ca/support) and select your product for solutions to
common problems. You can download drivers, firmware, and
documentation, get FAQs and troubleshooting advice, or e-mail Epson with
your questions.
Important Safety Instructions
Before using your printer, read the following safety instructions to make sure
you use the equipment safely and effectively.
•
The printer weighs about 43 pounds (20 kilograms) and should be lifted
by two people.
•
When setting up the printer, make sure you leave enough space around
it. You’ll need more space behind the printer if you print on large sheets
of heavy stock or posterboard.
•
Place the printer on a flat, stable surface that is larger than the printer.
The printer will not operate properly if it is tilted or at an angle.
•
Avoid places subject to rapid changes in temperature and humidity. Also
keep the printer away from direct sunlight, strong light, or heat sources.
•
Avoid places subject to shocks and vibrations.
•
Keep the printer away from dusty areas.
•
Place the printer near a wall outlet where the plug can be easily
unplugged.
12
Introduction | 13
Caution: Always turn
the printer off using the
P Power button. When
you press this button,
POWER OFF appears on
the LCD panel and the P
Power light flashes. Do
not unplug the printer or
turn off the power to the
printer until the panel
shuts off and the P
Power light stops
flashing. This ensures
that the print head is
safely capped.
•
If you use a stand for the printer, make sure it can support at least 43 lb
(20 kg)
•
Use only the type of power source indicated on the label.
•
Use only the power cord that comes with the printer. Use of another
cord may result in fire or electric shock.
•
The printer’s power cord is designed for use with the printer only. Using
it with other equipment may result in fire or electric shock.
•
Do not use a damaged or frayed power cord.
•
If you use an extension cord with the printer, make sure the total ampere
rating of devices plugged into the extension cord does not exceed the
cord’s ampere rating. Also, make sure the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet’s
ampere rating.
•
Do not block or cover the openings in the printer’s case.
•
Do not put your hand inside the printer or touch the ink cartridges
during printing.
•
Do not move the print head by hand; otherwise you may damage the
printer.
•
Do not insert objects through the slots. Take care not to spill liquid on
the printer.
•
Do not attempt to service the printer yourself.
•
Turn off the printer by pressing the P Power button, unplug the
printer, and refer servicing to qualified service personnel under the
following conditions:
The power cord or plug is damaged; liquid has entered the printer; the
printer has been dropped or the cabinet damaged; the printer does not
operate normally or exhibits a distinct change in performance.
For California customers only:
The lithium batteries in this product contain
Perchlorate Material - special handling may apply,
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
13
14 | Introduction
Ink Cartridge Safety Instructions
Caution: Do not use too
much force when you
shake cartridges that
have been previously
installed.
•
Keep ink cartridges out of the reach of children and do not drink the
ink.
•
Store ink cartridges in a cool, dark place.
•
If ink gets on your skin, wash it off with soap and water. If ink gets in
your eyes, flush them immediately with water.
•
Shake an ink cartridge well before installing it for best results.
•
Do not use an ink cartridge beyond the date printed on the cartridge
carton.
•
Use up the ink cartridge within six months of installation for best
results.
•
Do not dismantle the ink cartridges or try to refill them. This could
damage the print head.
•
After bringing an ink cartridge inside from a cold storage site, allow it to
warm up at room temperature for at least three hours before using it.
•
The IC chip on the ink cartridge retains a variety of cartridge
information, which allows you to remove and reinsert it freely.
However, each time the cartridge is inserted, some ink is consumed
because the printer automatically performs a reliability check.
•
If you remove an ink cartridge for later use, protect the ink supply area
from dirt and dust, and store it in the same environment as this product.
•
Do not touch the ink supply port or its surrounding area and the green
IC chip on the side of the ink cartridge. Doing so may affect normal
operation and printing.
14
15
Chapter 1:
Setting Up
the Printer On
a Network
If you are using the printer on a network, follow the instructions in this
chapter to:
•
Connect the printer to the network
•
Configure the network interface
•
Install the printer software
To connect the printer directly to your computer’s USB port, see the
Start Here sheet.
Connecting to the Network
Note: You must use a
Category 5 shielded
twisted-pair cable to
connect the network
interface to prevent
malfunction. You can use
both 10Base-T and
100Base-TX networks.
When you print a lot of
data, we recommend using
the highest speed available
for your product with light
network traffic.
Make sure you have the correct cable for connecting the printer. To connect
to a network switch or hub, you need a standard RJ-45 “straight-through”
network cable. To connect directly to your computer’s network interface,
you need an RJ-45 crossover cable.
1. Turn off the printer.
2. Connect one end of the appropriate cable to the printer’s Ethernet port.
Then connect the other end to your network switch or hub or your
computer’s Ethernet port.
3. Turn on the printer.
Once the printer is connected to your network, you need to configure it. See
“Configuring the Network Interface” on page 16 for instructions.
15
16 | Setting Up the Printer On a Network
Configuring the Network Interface
1. Make sure that the printer is turned on and the LCD displays READY.
2. Press the Menu r button on the printer’s control panel to enter the
printer’s menu system.
3. Press d to highlight NETWORK SETUP, then press r.
4. Press r then d to highlight ENABLE.
5. Press Enter. An asterisk (*) appears next to ENABLE to show that it’s
selected.
6. Press l to go back, then press d to highlight IP ADDRESS SETTING.
7. Press r, then press u or d to choose one of the following IP
configuration settings:
Note: If you don’t know
which setting to use, see
your network administrator
for help configuring the
printer’s IP settings.
•
AUTO: Select this setting if your network uses a DHCP server to
provide IP addresses automatically. The printer’s IP address will be
obtained from the DHCP server whenever the printer is reset or
turned on.
•
PANEL: Select this setting if you would like to configure the
printer’s IP settings manually.
•
PING: Select this setting to set the printer’s IP address using the arp
command. The IP address is set when the printer is turned off and
then back on.
8. Press
Enter. An asterisk (*) appears next to the setting you selected.
9. Press l to go back, then do one of the following:
•
If you selected AUTO as the IP ADDRESS SETTING, press the
+ Cancel/Reset button to exit the printer menu. Then continue
with step 14.
•
If you selected PANEL as the IP ADDRESS SETTING, continue
with step 10.
•
If you selected PING as the IP ADDRESS SETTING, press the
+ Cancel/Reset button to exit the printer menu. Print a network
status sheet to determine the printer’s MAC address (see “Printing a
1-16
Setting Up the Printer On a Network | 17
Network Status Sheet” below). Then use the arp command to set
the IP address from a computer on the same segment of your
network as the printer. Type the arp command on the command
line using this format (where X is the IP address you want to assign
and Y is the MAC address):
arp -s XXX.XXX.XXX.XXX YY-YY-YY-YY-YY-YY
After typing the command, continue with step 14
10. Press d to highlight IP, SM, DG SETTING, then press r. The LCD
displays the IP ADDRESS.
11. Press u or d to change each octet value, then press r to select the next
octet. When you have changed the value of the last octet, press r. The
LCD displays the SUBNET MASK.
12. Press u or d to change each octet value, then press r to select the next
octet. When you have changed the value of the last octet, press r. The
LCD displays the DEFAULT GATEWAY.
13. Press u or d to change each octet value, then press r to select the next
octet. When you have changed the value of the last octet, press Enter,
then press the + Cancel/Reset button to exit the printer menu.
14. Turn the printer off then back on again.
15. See “Printing a Network Status Sheet” below to print a network status
sheet and confirm the new IP address. For Windows, you’ll need the IP
address during setup.
Now you can install the printer software (see “Installing the Printer
Software” on page 18).
1-17
18 | Setting Up the Printer On a Network
Printing a Network Status Sheet
1. Make sure that the printer is not printing and the LCD displays
READY.
2. Load 3 sheets of letter-size paper.
3. Press the Menu r button on the printer’s control panel to enter the
printer’s menu system.
4. Press d to highlight TEST PRINT, then press r.
5. Press d to highlight NETWORK STATUS SHEET, then press r.
6. Press
Enter to print the network status sheet.
Installing the Printer Software
To print to the network printer, you need to install the printer driver
(printer software) on your computer. See the appropriate section below for
your operating system.
Windows
1. Insert the printer software CD in your CD or DVD drive.
2. If the AutoPlay window appears, click Run Setup.exe. If you see the
User Account Control screen, click Yes or Continue.
1-18
Setting Up the Printer On a Network | 19
3. Click Install.
4. When you see a screen like this one, click the Manual button.
5. Select LPT1: as the printer port, then click OK.
6. Follow the on-screen instructions to install all necessary software and
manuals and register your printer.
7. When you’re done, click Exit and eject the CD. Restart your computer
if prompted.
1-19
20 | Setting Up the Printer On a Network
See “Adding the Network Port” on page 21 to create a network port for your
printer.
Mac OS X
1. Make sure that your computer and printer are turned on and that the
printer is connected to the computer.
2. Insert the printer software CD in your CD or DVD drive.
Note: If you see the
message that the installer
has detected an older
version of EpsonNet
Config on your system,
you must uninstall the old
version before you can
install the new one. To
uninstall, drag the
EpsonNet folder to the
trash. Then reinstall your
printer software.
3. Double-click the Epson Stylus Pro 3880 icon.
4. Follow the on-screen instructions to install all necessary software and
register your printer.
5. Double-click the User’s Guide icon to place links to the User’s Guide
and Network Guide on your desktop.
6. If connecting to a network, double-click the Ethernet Utility icon to
install the EpsonNet Configuration utility (located in the EpsonNet
folder under Applications).
7. When you’re done, close the installer and eject the CD. Restart the
Macintosh if prompted.
See “Adding the Network Port” below to create a network port for your
printer.
1-20
Setting Up the Printer On a Network | 21
Adding the Network Port
After installing the printer software on your computer, you need to add the
network port. See the appropriate section below for your operating system.
Windows
1. Click Start or
, click Control Panel, and then double-click View
Devices and Printers (Windows 7), Printer or Printers (Windows
Vista), or Printers and Faxes (Windows XP).
2. Right-click the Epson Stylus Pro 3880 and select Printer Properties or
Properties.
3. Click the Ports tab, then click Add Port.
4. Select Standard TCP/IP Port, then click the New Port button.
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22 | Setting Up the Printer On a Network
5. When the printer port wizard opens, click Next.
6. Enter the printer’s IP address, shown on the network status sheet, in the
Printer Name or IP Address text box. Then click Next.
7. On the next screen, click Finish.
You can now use the printer on your network.
Mac OS X
See the section below for your printing method.
TCP/IP Printing (recommended)
1. Open System Preferences.
2. Open Print & Scan or Print & Fax.
3. Click the + button to add a new printer.
4. Select the EPSON TCP/IP printer model. (If you don’t see it listed,
click More Printers and select EPSON TCP/IP from the drop down
list.)
5. Click Add.
You can now use the printer on your network.
1-22
Setting Up the Printer On a Network | 23
Bonjour Printing
1. Open System Preferences.
2. Open Print & Scan or Print & Fax.
3. Click the + button to add a new printer.
4. Select the printer model that is connected with Bonjour.
5. Click Add.
You can now use the printer on your network.
1-23
24 | Setting Up the Printer On a Network
1-24
25
Chapter 2:
Handling
Paper and
Other Media
The Epson Stylus Pro 3880 prints on a variety of cut-sheet media up to
17 inches wide. You can also use heavy stock, such as posterboard, up to
59 mil (1.5 mm) thick.
This chapter includes the following information:
•
Selecting media for your printer
•
Choosing the correct paper path
•
Loading paper in the auto sheet feeder
•
Loading paper in the rear manual slot
•
Loading paper in the front manual slot
•
Adjusting the platen gap
•
Creating special paper configurations
Selecting Media for Your Printer
You can print on most types of coated, glossy, and plain paper. The
following table shows the Epson paper types and sizes you can use in your
printer. You can also check the Epson Pro Imaging website
(www.proimaging.epson.com) or your authorized Epson dealer for available
media.
Paper type
Size
Number of sheets
Part number
8.5 × 11 inches
500
S041586
8.5 × 11 inches
50
S041405
250
S041913
11.7 × 16.5 inches
50
S041406
13 × 19 inches
50
S041407
100
S041604
25
S042084
Plain
Epson Bright White Paper
Photo
Epson Premium Photo Paper Luster
17 × 22 inches
25
26 | Handling Paper and Other Media
Paper type
Size
Number of sheets
Part number
Epson Ultra Premium Photo Paper Luster
8.5 × 11 inches
50
S041405
11.7 × 16.5 inches
50
S041406
13 × 19 inches
50
S041407
100
S041604
17 × 22 inches
25
S042084
4 × 6 inches
100
S041727
5 × 7 inches
20
S041464
8 × 10 inches
20
S041465
8.5 × 11 inches
25
S042183
50
S041667
11 × 14 inches
20
S041466
11 × 17 inches
20
S041290
11.7 × 16.5 inches
20
S041288
13 × 19 inches
20
S041289
17 × 22 inches
25
S042092
4 × 6 inches
40
S041982
8.5 × 11 inches
20
S041331
13 × 19 inches
20
S041327
17 × 22 inches
25
S042124
8.5 × 11 inches
20
S041636
13 × 19 inches
20
S041637
17 × 22 inches
25
S042097
13 × 19 inches
25
S041896
17 × 22 inches
25
S041897
13 × 19 inches
20
S041351
Epson Proofing Paper White Semimatte
13 × 19 inches
100
S041744
Epson Standard Proofing Paper (240)
13 × 19 inches
100
S045115
Epson Standard Proofing Paper SWOP 3
13 × 19 inches
100
S045157
Epson Premium Photo Paper Glossy
Epson Premium Photo Paper Semi-gloss
Fine Art
Epson Velvet Fine Art Paper
®
Epson UltraSmooth Fine Art Paper
Epson Watercolor Paper - Radiant White
Proofing
2-26
Handling Paper and Other Media | 27
Paper type
Size
Number of sheets
Part number
8.5 × 11 inches
50
S041341
11.7 × 16.5 inches
50
S041343
13 × 19 inches
50
S041339
100
S041605
17 × 22 inches
100
S041908
8 × 10 inches
50
S041467
8.5 × 11 inches
50
S041257
11 × 14 inches
50
S041468
11.7 × 16.5 inches
50
S041260
13 × 19 inches
50
S041263
8.5 × 11 inches
100
S041062
8.5 × 14 inches
100
S041067
11 × 17 inches
100
S041070
13 × 19 inches
100
S041069
16.5 × 23.4 inches
30
S041079
17 × 22 inches
100
S041171
13 × 19 inches
100
S041747
17 × 22 inches
100
S041907
8.5 × 11 inches
25
S045033
13 × 19 inches
25
S045037
17 × 22 inches
25
S045039
Epson Exhibition Canvas Matte
17 × 22 inches
25
TBD
Epson Premium Canvas Matte
17 × 22 inches
25
S045078
Epson Cold Press Bright
8.5 × 11 inches
25
S042307
13 × 19 inches
25
S042310
17 × 22 inches
25
S042311
Matte
Epson Ultra Premium Presentation Paper Matte
Epson Premium Presentation Paper Matte
Epson Presentation Paper Matte
Others
Epson Singleweight Matte Paper
Epson Exhibition Fiber Paper
2-27
28 | Handling Paper and Other Media
Paper type
Size
Number of sheets
Part number
Epson Cold Press Natural
8.5 × 11 inches
25
S042297
13 × 19 inches
25
S042300
17 × 22 inches
25
S042301
8.5 × 11 inches
25
S042327
13 × 19 inches
25
S042330
17 × 22 inches
25
S042331
8.5 × 11 inches
25
S042317
13 × 19 inches
25
S042320
17 × 22 inches
25
S042321
Epson Hot Press Bright
Epson Hot Press Natural
Always test samples of paper stock in the printer before purchasing large
quantities or printing large jobs. When you use non-Epson paper or other
media, you may need to adjust various settings or create special paper
configurations. (See page 43 for more information.)
Guidelines for Using Epson Media
Follow these guidelines, as well as those included in your paper package,
when printing on Epson paper and other media:
•
Avoid touching the printable surface with your bare hands. Fingerprints
may affect print quality. Handle media by the edges or use cotton
gloves.
•
Always choose the correct Media Type setting in your printer driver
software before you send your job. See page 63 (Macintosh) or page 67
(Windows) for instructions.
•
Always select the correct paper source in both the printer driver software
and on the printer’s control panel. See page 52 (Macintosh) or page 71
(Windows) for instructions on selecting the paper source in your printer
software.
•
Keep unused media in its original packaging and store it flat in a cool,
dry place to maintain quality. Avoid storing your printouts where they
will be exposed to high temperature, humidity, or direct sunlight.
2-28
Handling Paper and Other Media | 29
Choosing the Correct Paper Path
The printer provides three paths for loading media:
•
Auto sheet feeder
(multiple sheets)
•
Rear manual feed slot
(one sheet only)
•
Front manual feed slot
(one sheet only)
It’s very important to use the correct paper path and to load the correct
number of sheets. For example, you can load only one sheet at a time in the
front and rear slots, and poster board can be inserted only in the front slot. If
you need to make sure the paper stays flat, use the rear manual slot or the
front slot.
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30 | Handling Paper and Other Media
The following table shows which path to choose for the type of media you
are using and the maximum number of sheets you can load for the different
types of special Epson media. The letter A stands for the auto sheet feeder
and R stands for the rear manual feed slot. Use the front manual feed slot
when you need to print on thick media, such as posterboard.
Paper type
Paper path
Size
Auto sheet feeder
loading capacity *
Plain paper and Epson Bright White Paper
A
8.5 × 11 inches
120
Epson Presentation Paper Matte
A, R
8.5 × 11 inches
60
8.5 × 14 inches
50
11 × 17 inches
20
13 × 19 inches
20
16.5 × 23.4 inches
20
17 × 22 inches
20
4 × 6 inches
20
5 × 7 inches
20
8 × 10 inches
20
8.5 × 11 inches
20
11 × 14 inches
10
11 × 17 inches
10
11.7 × 16.5 inches
10
13 × 19 inches
10
17 × 22 inches
10
8.5 × 11 inches
20
11.7 × 16.5 inches
10
13 × 19 inches
10
17 × 22 inches
10
8.5” × 11”
20
11.7” × 16.5”
10
13” × 19”
10
17” × 22”
10
Epson Premium Photo Paper Glossy
A
A, R
Epson Ultra Premium Photo Paper Luster
Epson Premium Photo Paper Luster
A, R
A, R
2-30
Handling Paper and Other Media | 31
Paper type
Paper path
Size
Auto sheet feeder
loading capacity *
Epson Premium Photo Paper Semi-gloss
A
4 × 6 inches
20
A, R
8.5 × 11 inches
20
13 × 19 inches
10
17 × 22 inches
10
8.5 × 11 inches
20
11.7 × 16.5 inches
20
13 × 19 inches
10
17 × 22 inches
10
8 × 10 inches
30
8.5 × 11 inches
30
11 × 14 inches
10
11.7 × 16.5 inches
10
13 × 19 inches
10
Epson Ultra Premium Presentation
Paper Matte
Epson Premium Presentation Paper Matte
A, R
A, R
Epson Proofing Paper White Semimatte
A, R
13 × 19 inches
1
Epson Standard Proofing Paper (240)
A, R
13 × 19 inches
1
Epson Standard Proofing Paper SWOP 3
A, R
13 × 19 inches
1
Epson Singleweight Matte Paper
A, R
13 × 19 inches
50
A, R
17 × 22 inches
10
Epson Watercolor Paper - Radiant White
R
13 × 19 inches
1
Epson Velvet Fine Art Paper
R
8.5 × 11 inches
1
13 × 19 inches
1
17 × 22 inches
1
13 × 19 inches
1
17 × 22 inches
1
8.5 × 11 inches
1
13 × 19 inches
1
17 × 22 inches
1
Epson UltraSmooth Fine Art Paper
Epson Exhibition Fiber Paper
R
R
Epson Exhibition Canvas Matte
R
17 × 22 inches
1
Epson Premium Canvas Matte
R
17 × 22 inches
1
2-31
32 | Handling Paper and Other Media
Paper type
Paper path
Size
Auto sheet feeder
loading capacity *
Epson Cold Press Bright
R
8.5 × 11 inches
1
13 × 19 inches
1
17 × 22 inches
1
8.5 × 11 inches
1
13 × 19 inches
1
17 × 22 inches
1
8.5 × 11 inches
1
13 × 19 inches
1
17 × 22 inches
1
8.5 × 11 inches
1
13 × 19 inches
1
17 × 22 inches
1
Epson Cold Press Natural
Epson Hot Press Bright
Epson Hot Press Natural
R
R
R
* Always load only 1 sheet at a time in the front or rear slot.
2-32
Handling Paper and Other Media | 33
Loading Paper in the Auto Sheet Feeder
Using the auto sheet feeder, you can load up to 120 sheets of plain paper or
varying amounts of special media types. Refer to the table starting on
page 30 to see how many sheets you can load for your paper type. Then
follow these steps:
1. Make sure the printer is turned on and READY appears on the LCD.
2. Flip up the paper guide and pull out as many of its extensions as you
need to support your paper size.
3. Press the front cover to release it and open the output tray.
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34 | Handling Paper and Other Media
4. Use both hands to pull out and extend the output tray, lifting it slightly
as you pull. Make sure the arrow marks on the tray and the printer are
aligned.
5. Pull out the output tray extensions to accommodate your paper size.
6. Squeeze the left edge guide and slide it to the left so that it is slightly
wider than the width of your paper.
7. If you are loading multiple sheets, thumb through the stack of paper,
then gently tap it on a flat surface to even the edges.
2-34
Handling Paper and Other Media | 35
If the paper is curled, flatten it before you load it. If it curls excessively
and jams frequently, see page 129 for solutions.
8. Load the paper against the right edge, face-up and short edge first. Insert
it until it meets resistance. Slide the edge guide against the left side of the
paper.
Caution: Do not leave
paper in the printer for a
long period of time; its
quality will deteriorate.
Epson recommends that
you remove the paper
from the printer after
printing.
You’re ready to print.
If the paper skews when you’re printing on large sheets, flip out the edge
guide located on the right side of the auto sheet feeder to help the paper feed
straight.
2-35
36 | Handling Paper and Other Media
Loading Paper Into the Rear Manual Feed Slot
Use the rear manual slot to load special media one sheet at a time. (See the
table on page 30 for a list of papers you can load in the rear slot.)
1. Make sure the printer is on and READY appears on the LCD.
2. Attach the rear sheet guide to the back of the printer.
3. Slide the edge guide to the left so it is slightly wider than the width of
your paper.
2-36
Handling Paper and Other Media | 37
4. Insert one sheet face-up and short edge first into the rear sheet guide
against the right edge guide.
5. Slide the edge guide against the left edge of the paper.
6. Gently guide the paper into the slot until it meets resistance. Maintain a
constant pressure; after a few seconds you’ll feel the printer pull the
paper into printing position.
Note: If you want to
remove the paper, press
the d Paper feed button
on the control panel to
back the sheet out.
2-37
38 | Handling Paper and Other Media
7. Use both hands to pull out and extend the output tray, lifting it slightly
as you pull. Make sure the arrow marks on the tray and the printer are
aligned.
Caution: Do not leave
paper in the printer for a
long period of time; its
quality will deteriorate.
Epson recommends that
you remove the paper
from the printer after
printing.
You’re ready to print.
Loading Paper Into the Front Manual Feed Slot
Use the front manual feed slot when you need to print on thick media
(1.2 to 1.5 mm), such as posterboard. Make sure there is enough space
behind the back of the printer for the paper to feed without obstruction.
2-38
Handling Paper and Other Media | 39
Also keep the following in mind when using the front slot:
•
Load only one sheet at a time and make sure the printable side is
face-up.
•
If the paper is wider than 16 inches, use the auto sheet feeder or rear slot
if allowed for your paper type; see page 29 for details.
•
If PAPER SIZE CHECK is set to OFF on the LCD, you cannot load
paper in the front manual feed slot. Use the printer’s menu system to
turn this setting on.
1. Make sure the printer is on and READY appears on the LCD.
2. Press the front cover to release it and open the output tray.
3. Press the front tray as shown to pop it out.
2-39
40 | Handling Paper and Other Media
4. Insert a single sheet of paper, short edge first and face-up into the
front tray.
5. Position the right edge of the paper against the right side of the tray and
align the paper’s bottom edge with the white line on the tray.
2-40
Handling Paper and Other Media | 41
6. Press the d button to feed the paper into printing position.
7. Use both hands to pull out and extend the output tray, lifting it slightly
as you pull.
Caution: Do not leave
paper in the printer for a
long period of time; its
quality will deteriorate.
Epson recommends that
you remove the paper
from the printer after
printing.
You’re ready to print.
When you finish printing, push the front tray back in.
2-41
42 | Handling Paper and Other Media
Adjusting the Platen Gap for Thick or Thin Paper
When you print on unusually thick or thin paper, you may need to adjust
the platen gap setting. Normally, the STANDARD setting allows the printer
to adjust automatically. However, if print quality is not satisfactory when
using very thin or very thick stock, you may need to change this setting using
the printer’s menu system.
1. Press the Menu r button.
2. Press r to select the Printer Setup menu.
3. Press r to select PLATEN GAP. An asterisk appears next to the current
setting, STANDARD.
Caution: To avoid
damaging the printer, do
not select the Narrow
setting when you print
on heavy media.
4. Press u or d to select NARROW, WIDE, WIDER, or WIDEST.
5. Press the
Enter button to save the setting. An asterisk appears next to
the selected setting.
6. Press the + Cancel/Reset button to exit the menu.
When you switch media again, don’t forget to change the setting back to
STANDARD.
If you’re printing on non-Epson media, you may also need to create a paper
configuration to optimize your results. See the next section for more
information.
2-42
Handling Paper and Other Media | 43
Using Special Paper Configurations
Tip: It’s a good idea to
keep a list describing your
paper configurations.
When you choose a media type in your Epson printer software, the driver
automatically determines the best settings for your paper. However, you may
want to fine-tune how the printer handles certain media—especially if you
use non-Epson paper or a paper not supported by the driver. For these
situations, you can create a special configuration, or group of settings, for
each paper type (up to ten types) and select the desired configuration
whenever you print on that particular stock.
Creating a Paper Configuration
To create a configuration for a specific paper type, make sure the paper you
want to configure is loaded in the printer. Then follow these steps:
1. Press the Menu r button, then press d until CUSTOM PAPER is
highlighted.
2. Press r to display the PAPER NUMBER menu.
3. Press u or d to select a paper configuration number (1 to 10). Press
Enter to save the setting.
4. Press r and then u or d to select MATTE THICK, MATTE THIN,
PHOTO PAPER, or FINE ART PAPER.
5. Press
Enter to save the setting. An asterisk appears next to the
selected paper type.
6. Press l and then d to select PLATEN GAP, then press r.
Note: If you’re using
Epson special media,
select STANDARD for
the platen gap to let the
printer automatically
determine the paper
thickness.
7. Press u or d to select NARROW, STANDARD, WIDE, or WIDER.
(The STANDARD setting is recommended for most paper types.) Then
press
Enter to save the setting. An asterisk appears next to the
selected platen gap setting.
8. Press l and then d to select THICKNESS PATTERN.
2-43
44 | Handling Paper and Other Media
9. Make sure the paper you are creating the configuration for is loaded in
the correct paper path in the printer. Then press r and
Enter to
print a paper thickness pattern. The printer prints a pattern similar to
the following:
Smallest gap
10. Examine the printed pattern for the most evenly overlapping lines, and
choose that pattern number. (In the example shown above, the lines of
pattern 4 are the most even.)
11. After printing the pattern, THICKNESS NUMBER is displayed. Press d
or u to select the number that you noted in step 10. Then
press
Enter to save the setting.
12. Press l and then d to select PAPER FEED ADJUST A, then press r.
Adjusting this setting and the PAPER FEED ADJUST B can help
eliminate banding.
13. Press u or d to set the paper feed
amount for the printable area (labelled A
in the illustration to the right), and then
press
Enter. Choose a lower value if
you see white lines on your prints, or a
higher value if you see dark lines.
14. Press l and then d to select PAPER FEED ADJUST B, then press r.
2-44
Handling Paper and Other Media | 45
15. Press d or u to set the paper feed
amount for the bottom margin area
that is 0.79 or 1.18 inches (2 or 3 cm)
from the bottom of the paper (labelled
B in the illustration to the right). Then
press
Enter.
16. Press l and then d to select DRYING TIME, then press r.
17. Press d or u to select the number of seconds (from 1 to 10) that you
want the print head to wait between passes to allow the ink to dry. Then
press
Enter to save the setting.
18. When you are finished, press + Cancel/Reset to exit the Menu.
You can also make similar settings using the printer driver software. For
instructions, see page 55 (Macintosh) or page 74 (Windows).
Selecting a Paper Configuration
Once you have created a paper configuration, follow these steps to select it
when you are ready to print on that type of paper:
1. Press the Menu r button, then press d until CUSTOM PAPER is
highlighted.
2. Press d to display PAPER NUMBER, then press r.
3. Press d or u to select the configuration number that you want to use. If
you select STANDARD, the printer uses the driver settings. If you select
a number from 1 to 10, the control panel settings override the driver
settings.
4. Press
Enter. The configuration number you selected is displayed on
the LCD.
5. Press + Cancel/Reset to exit the menu.
2-45
46 | Handling Paper and Other Media
2-46
47
Chapter 3:
Printing with
Epson Drivers
for Macintosh
Your Epson Stylus Pro 3880 comes with drivers and utilities that let you
print and manage print jobs. For the best black-and-white photography
output, the Epson Stylus Pro 3880 driver offers Advanced Black and White
mode.
ICC profiles for ColorSync® are included, so you can use color management
features in Adobe® Photoshop® or other applications, or in the driver itself. A
color-managed workflow using Photoshop and a color-calibrated monitor
will give you the most accurate colors and best output from your printer for
color photos.
You can create your own profiles if you have the required hardware and
software, or you can have them created by a color specialist. Make sure any
profiles you want to use are located in the correct folder for your operating
system. When you install the Epson printer driver, the included profiles are
automatically copied to the correct folder.
Before you print, make sure you have installed the Epson printer driver and
utilities from the printer software CD-ROM. For instructions on installing
and configuring the printer driver, see the Start Here sheet.
Tip: Check the Epson
Pro Imaging website at
www.proimaging.epson.
com for updated drivers
and utilities that may
become available.
This chapter includes the following information for Macintosh:
•
Choosing page setup settings
•
Choosing basic print settings
•
Choosing advanced print settings, including color management, paper
configuration settings, and expansion settings
•
Creating a custom preset and printing
•
Choosing Advanced Black and White mode settings
•
Managing print jobs
•
Checking the printer status
47
48 | Printing with Epson Drivers for Macintosh
Printing With Mac OS X
If you’re using Mac OS X 10.5.8 or higher, follow the instructions below.
Choosing Page Setup and Basic Print Options
Note: Many application
settings override the
printer’s page setup
options. Always verify
settings to get the results
you expect.
If your application has
margin settings, make
sure they’re turned off for
borderless printing.
You can choose from several options for printing. You can also select the
orientation of your image and the paper size.
Once you have selected your page setup options, you need to select printing
options. The Epson driver offers automatic settings that optimize print
quality and speed when you’re using Epson media. You can also choose
additional settings for more control over your printer and color output.
1. Open the file you want to print.
2. Select the print command in your application.
Note: You may need to
select a print icon on your
screen, The Print option
in the File menu, or
another command.
3. Select your product as the Printer setting.
If you need more
information about print
options, click the ?
button.
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Printing with Epson Drivers for Macintosh | 49
4. If necessary, click the arrow next to the Printer setting or the Show
Details button to expand the print window.
You see the expanded printer settings window for your product:
Note: The print window
may look different,
depending on the version
of Mac OS X and the
application you are using.
5. Select the Copies and Pages settings as necessary.
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Note: If you don’t see the
Paper Size setting in the
Print window, check for it
in your application before
printing. It may be
accessible by selecting
Page Setup from the File
menu.
6. Click the Paper Size drop-down menu and choose the size of the paper
you are using and one of the options listed below.
Select the paper size, then
choose the setting
The following settings are available, depending on the size you choose:
•
Borderless (Auto Expand) prints on cut sheets and enlarges your
image (up to 3%) to fit the width of the paper (without side
borders).
•
Borderless (Retain Size) prints your image at the size you specify
in your application. You need to size it slightly wider than the paper
width to print without side borders.
•
Manual - Rear prints with 0.12 in. (3.0 mm) margins all around.
•
Manual - Front prints with 0.12 in. (3.0 mm) left and right
margins and 0.79 in. (20 mm) top and bottom margins.
If your paper size is not listed, select Manage Custom Sizes to create a
custom paper size.
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Printing with Epson Drivers for Macintosh | 51
You see a window like this one:
Click + to create a
new paper size
Click +, double-click Untitled, give your paper size a name, and define
its size and margins. Then click OK, and select the newly created paper
size from the Paper Size pop-up menu.
Note: If you don’t see the
Orientation or Scale
settings in the Print
window, check for them
in your application before
printing. They may be
accessible by selecting
Page Setup from the File
menu.
7. Choose the appropriate Orientation and Scale for printing.
8. Select Print Settings or Printer Settings from the drop-down menu.
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You see this screen:
Note: The setting may
not exactly match the
name of your paper.
Check the paper type
settings list for details.
9. Select the Media Type that corresponds to the paper you are printing
on. See the table on page 63 for more information.
10. For the Print Mode setting, select one of the following:
•
AccuPhoto HD2 for any type of photographic printing. If you are
printing 16-bit color images, select 16 Bit Output for the most
accurate transitions and gradations.
•
Advanced B&W Photo if you are printing black and white photos
using this unique printer technology on select paper types. See
page 47 for more information. (For paper types that don’t support
this option, print black and white photos with the Color setting.)
•
Black only if you’re printing line drawings or other
non-photographic images.
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Printing with Epson Drivers for Macintosh | 53
11. Set the Color Mode option as follows:
•
Select (Off) No Color Adjustment to disable color management in
the printer driver. Choose this mode when you use a color-managed
ICC workflow in Photoshop or another software application.
•
Select Color Controls, then choose one of the following mode
settings:
EPSON Standard (sRGB) increases the contrast in images. Use
this setting for color photographs.
Adobe RGB matches image colors to the Adobe RGB color
standard. Use this setting if your source file was captured in Adobe
RGB.
12. Choose one of the following Output Resolution settings:
Note: The Print Quality
settings available depend
on the Media Type you
selected. Choose a lower
print quality setting for
faster printing or
SuperFine - 2880 dpi
for the best quality.
•
Draft - 180 dpi
•
Draft - 360 dpi
•
Fine - 720 dpi
•
SuperFine - 1440 dpi
•
SuperPhoto - 2880 dpi
13. Choose any of the following advanced options:
•
High Speed for fast, bidirectional printing. For higher quality,
make sure you deselect this option.
•
Flip Horizontal for printing a mirror image of your file.
•
Finest Detail for sharper edges on vector-based data including text,
graphics, and line art. (This setting does not affect photographs and
is not recommended for large files.)
Continue with the instructions on page 54 to select color management
settings. If you are using the color management settings in Photoshop or
another application, it is very important to turn off color management in the
printer driver.
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54 | Printing with Epson Drivers for Macintosh
Choosing Color Management Options
Follow these instructions to use color management in the printer driver.
1. Select Color Matching from the drop-down menu. You see this screen:
2. Select one of the following settings:
•
EPSON Color Controls to use a Color Mode (see page 53) that
selects the main method of printing colors for photos and graphics.
•
ColorSync for mapping colors to your printer’s profile (for
ColorSync-compatible applications only). Leave the Profile setting
set to Automatic. This allows the printer software to select the
profile that matches the Media Type setting you selected.
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Printing with Epson Drivers for Macintosh | 55
Choosing Advanced Media Control Options
Follow these instructions if you are using non-Epson media and you need to
fine-tune its performance.
Note: You may need to
change the Color Density
setting if your custom
color profile was created
to optimize D-max and
color gamut.
1. Select Advanced Media Control from the drop-down menu. You see
this screen:
2. Select the correct settings to match your ICC profile. These settings
override any paper configuration settings you may have made using the
printer’s control panel.
•
Color Density lets you control the ink saturation level.
•
Drying Time per Print Head Pass lets you print with non-Epson
media and avoid smearing the ink. You can make the print head
wait up to 5 seconds after each pass to allow ink to dry on the page.
•
Paper Feed Adjustment helps reduce banding. Choose a lower
value if you see white lines on your prints, or a higher value if you
see dark lines.
•
Paper Thickness helps reduce vertical banding and creates a
sharper image when printing on unusually thick or thin paper.
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56 | Printing with Epson Drivers for Macintosh
•
Platen Gap lets you fine-tune the setting for various paper
thicknesses.
Controlling Borderless Image Expansion
To control the amount of expansion when printing using a Paper Size with
the Auto Expand option, select Page Layout Settings from the
drop-down menu. You see this screen:
If necessary, adjust the Expansion slider to choose the Min, Mid, or Max
setting.
The Min setting retains the entire image in your print, but there may be a
small white border on the edges of the print. Max expands the image to
ensure that there are no unprinted edges, but the edges of the image may be
cropped.
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Printing with Epson Drivers for Macintosh | 57
Choosing Advanced Black and White Photo Settings
Note: If you are printing
from Photoshop, make
sure you do not use
Photoshop’s color
management settings
when using Advanced
Black and White Photo
mode. There are no
profiles associated with
this screening and color
management technology.
Advanced Black and White Photo mode allows you to easily produce neutral
and toned black-and-white prints using your Epson driver. This mode offers
an alternative black and white workflow with settings for more advanced
control.
Whether your photo is color or grayscale, you can use this unique screening
and color management technology to create stunning black-and-white
prints. This mode is only available when printing on certain media types.
1. Select Print Settings or Printer Settings from the drop-down menu.
2. Choose the Media Type setting for the paper you have loaded in the
printer. (See page 63 for instructions.)
3. Choose Advanced B&W Photo as the Print Mode setting.
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4. Uncheck High Speed for the best quality.
5. Click Advanced Color Settings. You see this screen:
6. Choose the settings that are best for your photo.
•
Color Toning allows you to add tone (hue) to your black and white
output. The default is Neutral, which will provide you with a
neutral tonal scale print. You can also choose other popular presets
such as Cool, Warm, and Sepia. Note that the presets affect the
target found in the tone color circle.
•
Tone allows you to easily change the entire tonal scale of your black
and white output. While Darker is the default setting, you may see
better results if you choose Dark.
•
Brightness adjusts the overall lightness and darkness of your image.
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Printing with Epson Drivers for Macintosh | 59
•
Contrast adjusts the difference between the light and dark areas of
your image.
•
Shadow Tonality and Highlight Tonality allow you to control
tonality only in the shadow or highlight areas of your image.
•
Max Optical Density adjusts the overall density or focus of the
print. Create a soft focus print by setting the density lower.
•
Highlight Point Shift helps to reduce gloss differential by adding
density to the highlights of your image.
•
The tone color circle adjusts the hue of your black and white print.
Click on any portion of the color wheel or enter corresponding
values to customize the tone (hue) added to your print. The closer
you select to the edge of the wheel, the more color you add.
The preview image approximates the image tone based on your settings.
Note that this preview always shows the same image and is not color
managed. It provides a level of feedback as you make changes.
Creating a Custom Preset and Printing
Note: If you check the
settings on each screen
in the drop-down menu,
go through them carefully
from top to bottom.
Avoid cycling through
them repeatedly, or you
may lose your settings.
Caution: Do not open
and close the Presets
menu without typing a
name, or you will lose
your settings.
Once you’ve made the correct settings for your print job, create a
custom preset. This will save you time when you use the same
profile/printer/ink/media combination for future print jobs.
1. After verifying that your settings are correct, select Save Current
Settings as Preset from the Presets drop-down menu.
2. Type a name for your custom preset and click OK.
3. When you’re ready to print, click the Print button.
Whenever you want to print with your custom preset, select it from the
Presets drop-down menu.
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Managing Print Jobs
After you click Print, you can monitor the progress of your print job. Follow
these steps:
1. Click the icon for your printer on the Dock. If necessary, double-click
your printer (and print queue) name. You see a screen like this:
Note: If it is no longer
spooling in the computer,
you can also cancel a
print job by pressing the
button on the
printer, selecting JOB
CANCEL, and pressing
the OK button.
2. From here you can monitor the progress of your print job or do one of
the following:
•
Click the print job, then click Delete to cancel the job
•
Click the print job, then click Hold to pause printing
•
Click a print job marked “Hold” and click Resume to resume
printing
3. When you’re finished, close the print job window, then close your
printer window.
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Printing with Epson Drivers for Macintosh | 61
Checking Ink and Maintenance Status
EPSON Printer Utility4 lets you check the status of ink in the printer and
maintenance cartridge. (You can also run maintenance utilities from this
screen. See pages 90 to 94 for instructions.)
1. In the Apple menu or the Dock, select System Preferences.
2. Select Print & Fax or Print & Scan, select your product, and select
Options & Supplies.
3. Select Utility.
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4. Select Open Printer Utility. You see this screen:
5. Click the EPSON StatusMonitor icon.
The software checks the status of ink in the printer and maintenance
cartridge, and displays a screen like this one:
6. To recheck the ink levels, click the Update button.
7. To close the Status Monitor, click OK.
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Printing with Epson Drivers for Macintosh | 63
Selecting the Correct Media Type Setting
The following table lists the settings designed to produce the best results on
Epson media.
If your paper is not listed, check the instructions included with the paper, or
look on the Epson website www.proimaging.epson.com (U.S. sales),
www.epson.ca (Canadian sales). If you are using non-Epson paper, consult
the manufacturer for the best setting. You may have to experiment with
different settings to determine which one is best for the media you’re using.
For this media
Select this Media Type setting*
Epson Premium Photo Paper Glossy
Premium Photo Paper Glossy
Epson Premium Photo Paper
Semi-gloss
Premium Photo Paper Semi-Gloss
Epson Premium Photo Paper Luster
Epson Ultra Premium Photo Paper
Luster
Ultra Premium Photo Paper Luster
Epson Proofing Paper White
Semimatte
Proofing Paper White Semimatte
Epson Velvet Fine Art Paper
Velvet Fine Art Paper
Epson Watercolor Paper - Radiant
White
Watercolor Paper Radiant White
Epson UltraSmooth Fine Art Paper
UltraSmooth Fine Art Paper
Epson Singleweight Matte Paper
Singleweight Matte Paper (line
drawing)
Epson Presentation Paper Matte
Presentation Paper Matte
Epson Ultra Premium Presentation
Paper Matte
Ultra Premium Presentation Paper
Matte
Epson Premium Presentation Paper
Matte
Premium Presentation Paper Matte
Plain paper
Epson Bright White Paper
Plain Paper/Bright White Paper
Epson Exhibition Fiber Paper
Exhibition Fiber Paper
Epson Cold Press Bright
Cold Press Bright
Epson Cold Press Natural
Cold Press Natural
Epson Hot Press Bright
Hot Press Bright
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For this media
Select this Media Type setting*
Epson Hot Press Natural
Hot Press Natural
Epson Exhibition Canvas Matte
Exhibition Canvas Matte
Epson Premium Canvas Matte
Premium Canvas Matte
Epson Standard Proofing Paper (240)
Standard Proofing Paper (240)
Epson Standard Proofing Paper
SWOP 3
Standard Proofing Paper SWOP 3
* Other Media Type settings in the list can be used to experiment with other
paper types.
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65
Chapter 4:
Printing with
Epson Drivers
for Windows
Your Epson Stylus Pro 3880 comes with drivers and utilities that let you
print and manage print jobs. For the best black-and-white photography
output, the Epson Stylus Pro 3880 driver offers Advanced Black and White
mode.
ICC profiles are included, so you can use the color management features in
Adobe Photoshop or other applications, or in the driver itself. A
color-managed workflow using Photoshop and a color-calibrated monitor
will give you the most accurate colors and best output from your printer for
color photos.
You can create your own profiles if you have the required hardware and
software, or you can have them created by a color specialist. Make sure any
profiles you want to use are located in the correct folder for your operating
system. When you install the Epson printer driver, the included profiles are
automatically copied to the right folder.
Before you print, make sure you have installed the Epson printer driver and
utilities from the printer software CD-ROM. For instructions on installing
the printer driver, see the Start Here sheet.
Tip: Check the Epson
Pro Imaging website at
www.proimaging.epson.
com for updated drivers
and utilities that may
become available.
This chapter includes the following information:
•
Choosing basic print settings
•
Choosing paper and layout settings
•
Choosing advanced print settings, including color management settings
•
Choosing Advanced Black and White mode settings
•
Managing print jobs
65
66 | Printing with Epson Drivers for Windows
Choosing Basic Print Options
The driver offers automatic settings that optimize print quality and speed
when you’re using Epson media. You can also choose advanced settings for
more control over your printer and color management options.
Follow these steps to make basic settings:
1. Start an application, open the file you want to print, and select Print in
your application. You see the Print window.
2. Make sure your printer is selected, then click the Properties or
Preferences button. (If you see a Setup, Printer, or Options button,
click it instead. Then click Properties or Preferences.)
You see a window like the following:
Note: If you need more
information about print
options, you can click
the Help button on
any screen.
This box shows you the
current settings, but you
can’t change them from here
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Printing with Epson Drivers for Windows | 67
3. Select the Media Type that corresponds to the paper you are printing
on. If you are using a color-managed workflow, make sure you choose
media type and resolution settings that match the ICC profile you are
using.
If your paper is not listed, check the instructions included with the
paper, or check the Epson Pro Imaging website at
www.proimaging.epson.com. If you are using non-Epson paper, choose
the closest setting. You may have to experiment with different settings to
determine which one is best for the media you’re using.
4. For the Color setting, select Color for any type of photographic
printing. Choose Advanced B&W Photo to print black-and-white
photos on select paper types; see page 75. (For paper types that don’t
support this option, print black-and-white photos with the Color
setting.) Select Black only if you’re printing line drawings or other
non-photographic images.
Note: The Print Quality
settings depend on the
Media Type you selected.
Choose lower print quality
for faster printing, or
SuperPhoto - 2880dpi
for best quality.
5. For the Print Quality setting, choose Speed or Quality. Or choose
Quality Options to display a window like the following:
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Use the Speed/Quality slider to set the desired quality level. Select from
the following additional options and click OK:
•
High Speed for fast, bidirectional printing at lower quality.
•
Edge Smoothing to improve the quality of low-resolution images.
•
Finest Detail for sharper edges on vector-based data including text,
graphics, and line art. (This setting does not affect photographs and
is not recommended for large files.)
6. Set the Mode option as follows:
•
Select Automatic to have the printer driver analyze the contents of
your image or file and make the appropriate printing adjustments. If
a Quality/Speed slider appears in the Mode box, set it according to
the priorities of your print job.
You can choose one of the following mode settings:
EPSON Standard (sRGB) increases the contrast in images. Use
this setting for most color photographs.
Adobe RGB matches image colors to the Adobe RGB color
standard.
•
Select Custom to choose a color management option as described
below.
Choosing Color Management Options
The printer driver offers several methods for managing the color in your
prints, including turning the driver’s color management settings off.
If you are using color management settings in Photoshop or another
application, it is very important to access the advanced settings and turn off
color management in the printer driver, as described here.
1. In the Properties or Preferences window, make sure the Main tab is
selected.
2. For the Mode setting, select Custom.
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Printing with Epson Drivers for Windows | 69
Tip: If you turn off color
management, you can
still control the ink
density, as described
on page 74.
3. Choose one of the following settings (if you select Color Controls,
PhotoEnhance™, or ICM, click the Advanced button after you select
the setting):
•
Off (No Color Adjustment) disables color management in the
printer driver. Choose this mode when you use a color managed
workflow in Photoshop or other software.
•
Color Controls lets you specify individual values for adjusting
brightness, contrast, saturation, and CMY inks, or choose from
three Printer Color Adjustment modes. You can also choose from
two Gamma settings, and use either a color circle or slide bar to
adjust color.
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70 | Printing with Epson Drivers for Windows
•
PhotoEnhance allows you to automatically correct images and
choose from six Scene Correction settings.
•
ICM adjusts colors based on the printer’s ICC profile, using the
Image Color Matching system. You can choose the input profile
and other settings as shown below.
4. Click OK to save your settings.
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Printing with Epson Drivers for Windows | 71
Choosing Paper and Layout Options
Note: Many application
settings override settings
in the printer driver.
Always verify settings
to get the results
you expect.
You can select a variety of settings for margins, orientation, sizing your
image, and double-sided printing. Follow the instructions below to select
paper settings.
Choosing Paper Options
1. On the Main tab, you see a window like this one:
2. Select the paper source you’re using (Sheet, Manual - Rear, or
Manual - Front) from the Paper Source list.
3. Select the Paper Size you loaded in the printer. If your paper size is not
listed, select User Defined to create a custom paper size.
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You see a window like this one:
Note: If your application
has margin settings,
make sure they’re turned
off for borderless printing.
Borderless printing takes
longer than normal
printing.
Type a name for your custom size, then enter the size in hundredths of
an inch (or centimeters) and click Save, then click OK.
4. If you want to print to the edges of the page, click Borderless.
Click the Expansion button, then choose one of the following:
Borderless printing is not
available when using the
front manual feed slot.
•
Auto Expand enlarges your image up to 3% to fit the size paper
without borders. If too much of your image’s edges are cut off, you
can adjust the expansion slider to choose Min, Mid, or Max. The
Min setting retains the entire image in your print, but there may be
a small white border on the edges of the print. The Max setting
expands the image to ensure that there are no unprinted edges, but
the edges of the image may be cropped.
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Printing with Epson Drivers for Windows | 73
•
Retain Size prints your image at the size you specify in your
application. You need to size your image slightly larger than the
paper if you want to print without borders.
5. If you want to reduce or enlarge your image or print on both sides of the
paper, click the Page Layout tab.
6. If you’re ready to print, click OK.
Choosing Layout Options
You can print a poster-size image, even if your application does not support
poster printing. Follow these steps to reduce or enlarge your image:
1. On the Properties or Preferences window, click the Page Layout tab.
You see this window:
2. Select the correct Copies and Orientation settings as necessary.
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74 | Printing with Epson Drivers for Windows
3. Click Reduce/Enlarge to have the driver resize your image. You can
select Fit to Page and select the paper size you loaded in the Output
Paper list. Or select Custom and enter a percentage to scale your
image.
4. If you are enlarging your image beyond the limits of your application
program, click Optimize Enlargement. The driver will increase the
image size up to 400% and decrease the output resolution to stay within
the pixel limitations.
Depending on the resolution of your original image and the print size,
you may see reduced quality in the print.
Choosing Paper Configuration Options
1. If you are using non-Epson media and you need to fine-tune its
performance, select the Main tab and click the Paper Config button.
Note: You may need to
change the Color Density
setting if your custom
profile was created to
optimize D-max and color
gamut.
You see a window like this one:
2. Select the correct settings to match your ICC profile. These settings
override any paper configuration settings you may have made using the
printer’s control panel.
•
Color Density lets you control the ink saturation level (for example,
when you turn off color management in your printer software).
•
Drying Time per Print Head Pass lets you print with non-Epson
media and avoid smearing the ink. You can make the print head
wait up to 5 seconds after each pass to allow ink to dry on the page.
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Printing with Epson Drivers for Windows | 75
•
Paper Feed Adjustment helps reduce banding. Choose a lower
value if you see white lines on your prints, or a higher value if you
see dark lines.
•
Paper Thickness helps reduce vertical banding and creates a
sharper image when printing on unusually thick or thin paper.
•
Platen Gap lets you fine-tune the setting for unusually thick or thin
paper.
When you’re finished selecting Paper Configuration settings, click OK.
3. Click Save Settings if you want to have your advanced settings
available for reuse. Then type a name for the group of settings and click
Save. The name is added to your list of custom settings.
4. When you’re finished setting advanced printer options, click OK.
Choosing Advanced Black and White Photo
Settings
Note: If you are printing
from Photoshop, make
sure you do not use
Photoshop’s color
management settings
when using Advanced
Black and White Photo
mode. There are no
profiles associated with
this screening and color
management technology.
Note: If Advanced Black
and White Photo is not
available for your media
type, you may need to
change your black ink
type.
Advanced Black and White Photo mode allows you to easily produce neutral
and toned black-and-white prints using your Epson driver. This mode offers
an alternative black-and-white workflow with settings for more advanced
control.
Whether your photo is color or grayscale, you can use this unique screening
and color management technology to create stunning black-and-white
prints. This mode is available only when printing on certain media types.
1. On the Properties or Preferences window, make sure the Main tab is
selected.
2. Select a Media Type setting that corresponds to the paper you are
printing on.
3. For the Color setting, choose Advanced B&W Photo.
4. For the Mode setting, select Custom, then click Advanced.
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You see this screen:
Tone color
circle
Note: The preview image
will always be the same
image and is not color
managed. It is just to be
used to give you a level
of feedback as you make
changes.
5. Choose the settings that are best for your photo. You can use the
preview image on the screen as a guide.
6. You can adjust the following advanced black and white photo settings:
•
Color Toning allows you to add tone (hue) to your black and white
output. The default is Neutral, which will provide you with a
neutral tonal scale print. You can also choose other popular presets
such as Cool, Warm, and Sepia. Note that the presets will affect
the target found in the tone color circle.
•
Tone allows you to easily change the entire tonal scale of your black
and white output. While Darker is the default setting, you may see
better results if you choose Dark.
•
Brightness adjusts the overall lightness and darkness of your image.
•
Contrast adjusts the difference between the light and dark areas of
your image.
•
Shadow Tonality and Highlight Tonality allow you to control
tonality only in the shadow or highlight areas of your image.
•
Max Optical Density adjusts the overall density or focus of the
print. Create a soft focus print by setting the density lower.
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Printing with Epson Drivers for Windows | 77
•
Highlight Point Shift helps to reduce gloss differential by adding
density to the highlights of your image or the full page.
•
Tone color circle adjusts the hue of your black and white print.
Click on any portion of the color wheel or enter corresponding
values to customize the tone (hue) you want to add. The closer you
select to the edge of the wheel, the more color you add.
7. When you finish selecting settings, click OK.
Saving, Exporting, and Importing Custom
Settings
You can save groups of settings so you can reuse them for future print jobs
with the same profile/printer/ink/media combination. You can also export
them as a file that you can share with others, who can import them for
printing.
In addition, the printer driver includes pre-defined setting groups for various
types of printing. You can select them to set most of the settings you need,
and then customize them for your particular print job.
You can also add, delete, or hide items in the printer driver window to
customize the driver for your uses.
Saving and Exporting a Custom Settings Group
1. Follow the instructions in this chapter to select all the correct settings for
a print job.
2. Click the Save/Del button at the top of the Main or Page Layout
screen.
3. Verify that your settings are correct, type a name for the settings group,
and click Save.
4. After saving your settings, you can do the following:
•
To use the setting group to print right away, select the name you
gave it in the Select Setting list, if necessary, and print.
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78 | Printing with Epson Drivers for Windows
•
To save the settings to a file that you can share, click the Save/Del
button again, click the name of the setting group in the list, click
Export, select a location, enter a file name, and click Save.
Importing a Custom Settings Group
1. To import settings from a file shared with you that does not exist in your
Select Setting list, click the Save/Del button.
2. Click Import, select the file you want to import, and click Open.
3. When you return to the settings list window, click Cancel.
4. To use the setting group to print right away, select the name you gave it
in the Select Setting list, if necessary, and print.
Loading a Pre-Defined Settings Group
1. To view the settings associated with the pre-defined setting groups that
came with your printer driver, click the Save/Del button. Then click
the following category and name, and check the Registered Settings
column:
•
Photo > Highest Quality
•
Fine Art > Monochrome
•
Proofing > ICM
•
Poster > Chroma Saturation
•
Others > 2Page N-up
2. Click Cancel.
3. To load a pre-defined setting group, select its category name in the
Select Setting list (if necessary), customize any of the settings that do
not match your print job, and print.
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Printing with Epson Drivers for Windows | 79
Editing Printer Driver Settings
1. Click the Utility tab, then select Menu Arrangement.
2. Select the item you want to edit. You can do the following:
•
Drag and drop the items to rearrange them
•
Add or delete groups
•
Move unused items into the Not Display group
3. When you’re finished, click Save.
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Managing Print Jobs
Your printer comes with two utilities that let you check on your print jobs
and cancel, pause, or restart them.
The Progress Meter opens each time you send a print job. Status Monitor 3,
which appears on the taskbar when you print, lets you check the printer’s
status and monitor print jobs. You can control how these programs work
using the Speed and Progress and Monitoring Preferences utilities.
Using the Progress Meter
Note: If it is no longer
spooling in the computer,
you can also cancel a
print job by pressing the
button on the
printer, selecting JOB
CANCEL, and pressing
the OK button.
After you send a print job, the Progress Meter window appears:
May not appear if you
are printing over a
network
Click for more details
on the displayed
printing tip
Click to cancel
printing
You can use the Stop button to cancel your print job or Pause button to
temporarily stop or restart it. You also see how much ink you have left and
view printing tips.
If you don’t want the Progress Meter to appear, you can turn it off. See the
next section for instructions.
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Printing with Epson Drivers for Windows | 81
Optimizing Print Speed
You can use the Speed and Progress utility to improve printing speed.
1. Click the Utility tab, then click the Speed and Progress button. You
see this window:
Note: If you want to
disable display of the
progress meter during
printing, you can click the
Show Progress Meter
checkbox to deselect it.
2. Select from the following options:
•
High Speed Copies speeds up printing of multiple copies of the
same document using hard disk space as a cache. If you have
multiple hard drives, you can select a different drive to spool to in
the High Speed Copy Folder list to the right.
•
Show Progress Meter lets you control whether or not the Progress
Meter is displayed when you send a print job.
•
Disable EPSON Status Monitor 3 disables the printer software
utilities. Selecting this option is not recommended unless you
experience conflicts with other software.
•
Show Mouse Over Help lets you turn off the tool tips that appear
when you move your cursor over the screen.
•
Always spool RAW datatype lets you spool documents using the
RAW format instead of the EMF (metafile) format. Because the
RAW format requires fewer resources, printing is faster and you can
avoid certain problems, such as insufficient memory or disk space.
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•
Page Rendering Mode speeds printing by rendering the entire
page. Use this setting if print speed is extremely slow or the print
head stops for a few minutes while printing. Printing will take
longer to start.
•
Coarse Rendering allows you to override the length or width
limitations in applications (such as Photoshop) that restrict the
number of pixels you can print.
•
Print as Bitmap allows large or complex vector graphics to print
faster in Adobe Acrobat® or any other non-image based application.
•
Allow Applications to Perform ICM Color Matching allows
applications to perform ICM color matching even when prohibited
by the driver.
•
Change Standard Resolution resolves print problems by
changing the standard resolution.
3. Click OK to save your settings.
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Printing with Epson Drivers for Windows | 83
Setting Monitoring Preferences
You can choose when and how you want to be notified of problems, whether
you want a Status Monitor 3 icon to appear on your Windows taskbar, and
whether you want to allow monitoring by other users who share the printer.
1. Click the Utility tab, then click the Monitoring Preferences button.
You see this window:
2. Select the notification options you want to use if various printing events
occur.
3. If you want to have the Status Monitor 3 icon appear in your Windows
taskbar, click the Shortcut Icon checkbox. Then select the icon to use.
When the shortcut is enabled, you can simply double-click the icon to
open the Status Monitor 3 window or right-click it, then select
Monitoring Preferences in the pop-up menu.
4. Select Allow monitoring of shared printers if your printer is shared
and you want to let other users monitor it.
5. Click OK to save your settings.
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Selecting the Correct Media Type Setting
The following table lists the settings designed to produce the best results on
Epson media.
If your paper is not listed, check the instructions included with the paper, or
look on the Epson website www.proimaging.epson.com (U.S. sales),
www.epson.ca (Canadian sales). If you are using non-Epson paper, consult
the manufacturer for the best setting. You may have to experiment with
different settings to determine which one is best for the media you’re using.
For this media
Select this Media Type setting*
Epson Premium Photo Paper Glossy
Premium Photo Paper Glossy
Epson Premium Photo Paper
Semi-gloss
Premium Photo Paper Semi-Gloss
Epson Premium Photo Paper Luster
Epson Ultra Premium Photo Paper
Luster
Ultra Premium Photo Paper Luster
Epson Proofing Paper White
Semimatte
Proofing Paper White Semimatte
Epson Velvet Fine Art Paper
Velvet Fine Art Paper
Epson Watercolor Paper - Radiant
White
Watercolor Paper Radiant White
Epson UltraSmooth Fine Art Paper
UltraSmooth Fine Art Paper
Epson Singleweight Matte Paper
Singleweight Matte Paper (line
drawing)
Epson Presentation Paper Matte
Presentation Paper Matte
Epson Ultra Premium Presentation
Paper Matte
Ultra Premium Presentation Paper
Matte
Epson Premium Presentation Paper
Matte
Premium Presentation Paper Matte
Plain paper
Epson Bright White Paper
Plain Paper/Bright White Paper
Epson Exhibition Fiber Paper
Exhibition Fiber Paper
Epson Cold Press Bright
Cold Press Bright
Epson Cold Press Natural
Cold Press Natural
Epson Hot Press Bright
Hot Press Bright
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Printing with Epson Drivers for Windows | 85
For this media
Select this Media Type setting*
Epson Hot Press Natural
Hot Press Natural
Epson Exhibition Canvas Matte
Exhibition Canvas Matte
Epson Premium Canvas Matte
Premium Canvas Matte
Epson Standard Proofing Paper (240)
Standard Proofing Paper (240)
Epson Standard Proofing Paper
SWOP 3
Standard Proofing Paper SWOP 3
* Other Media Type settings in the list can be used to experiment with other
paper types.
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4-86
87
Chapter 5:
Maintaining
and
Transporting
the Printer
The Epson Stylus Pro 3880 requires little maintenance to keep working at its
best. This chapter describes the following routine procedures:
•
Checking printer status and part life
•
Checking and cleaning the print head
•
Aligning the print head
•
Replacing ink cartridges
•
Performing additional maintenance tasks (changing the black ink type,
adjusting the date and time, adjusting the LCD contrast)
•
Replacing the maintenance cartridge
•
Cleaning the printer
•
Transporting or storing the printer
•
Uninstalling and reinstalling printer software
•
Updating the printer firmware
In addition to the features described in this chapter, you can also use the
printer’s menu system to fine-tune a variety of printer settings.
87
88 | Maintaining and Transporting the Printer
Note: To test the print
quality, see page 90 for
instructions on printing a
nozzle check.
Checking Printer Status and Part Life
Using the printer’s menu system, you can check the status of your ink
cartridges, the total number of prints, and the status of your maintenance
cartridge and other printer parts. You can either print out a status check or
you can view the printer’s status on the LCD panel.
Printing Status Information
The status check sheet shows some of the current default settings, the status
of the ink in each cartridge, the page count, and the status of various printer
parts.
Follow these steps to print the status check sheet:
1. Make sure paper is loaded in the printer.
2. Press the Menu r button and then d to highlight TEST PRINT.
3. Press r then d to select STATUS SHEET.
4. Press r to select PRINT.
5. Press the
Note: You can replace
the ink cartridges and
maintenance cartridge
yourself. Other printer
parts need to be
replaced by an
authorized Epson service
technician.
Enter button to start printing.
The service life for each ink cartridge and the maintenance cartridge is
indicated as follows:
E[*****]F
E[**** ]F
E[*** ]F
E[**
]F
E[*
]F
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Maintaining and Transporting the Printer | 89
Viewing Status Information
Note: Some status
information is a
projection based on the
last print made.
To view printer status information instead of printing it, follow these steps:
1. Press the Menu r button and then d until PRINTER STATUS is
highlighted.
2. Press r to select VERSION.
3. Do one of the following:
Note: You can change
the units of
measurement from
meters to inches and
feet using the printer’s
maintenance mode.
See page 103 for
instructions.
•
To check the firmware version, press r again. When done, press l.
•
To check the number of pages that can be printed with each ink
cartridge, press d to select PRINTABLE PAGES, then press r. Press
d or u to scroll through the ink cartridges and see approximately
how many pages can be printed with each ink cartridge. When
done, press l.
•
To check the ink status, press d to select INK LEVEL, then press r.
You see MATTE BLACK and the ink status for that cartridge. Press
d or u to scroll through the ink cartridges and see their status.
When done, press l.
•
To check how much of the maintenance cartridge has been used,
press d to select MAINTENANCE CART, then press r. You see
how much capacity remains in the cartridge. When done, press l.
•
To check the total amount of ink used (in milliliters), press d to
select USAGE COUNT, then press r. When done, press l.
You can clear this setting with the CLEAR USAGE COUNT option.
•
To check job history, press d to select JOB HISTORY, then
press r. For the last 10 print jobs saved in the printer, you see the
total ink used (in milliliters) and the paper size used most recently.
The most recent job is saved as No. 0. When done, press l.
•
To check the total number of prints, press d to select TOTAL
PRINTS, then press r. You see the total number of pages that have
been printed. When done, press l.
4. Press the + Cancel/Reset button to exit the menu.
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Checking and Cleaning the Print Head
Note: You can run a
cleaning cycle by holding
down the Menu button
for three seconds. You
can also use the printer’s
menu to run a power
cleaning cycle. See
page 92 for details.
If your printed image shows a color shift or horizontal or vertical lines, you
should check the print head to see if any nozzles are clogged.
You can automatically check and clean the print head using the Auto
Cleaning feature in your printer utility software. This enables the printer to
print a nozzle check pattern, read it, and run a cleaning cycle if necessary.
1. Make sure several sheets of letter-size (or larger) paper are loaded in the
auto sheet feeder.
2. Do one of the following to access the printer utilities:
•
Macintosh: In the Apple menu or the Dock, select System
Preferences, Print & Fax or Print & Scan, select your product,
Options & Supplies, Utility, and click on Open Utility.
•
Windows 7 and Windows Vista: Click
and then Devices and
Printers. Right-click your printer icon and select Printing
Preferences. Click the Utility tab.
•
Windows XP: Click Start, select Settings, and select Control
Panel. Double-click Printers and Faxes. Right-click your printer
icon and select Printing Preferences. Click the Utility tab.
You see a screen like the following:
Windows
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Maintaining and Transporting the Printer | 91
3. Click the Nozzle Check icon.
4. Click Print to print the nozzle check pattern so you can see if the print
head needs to be cleaned. Or click Auto if you want to run the nozzle
check and have the printer automatically clean the print head if
necessary.
Note: You must use at
least a 10× eye loupe to
check the pattern.
5. Examine the nozzle check pattern to make sure it has no gaps or lines.
•
If the printout looks okay as shown below, you’re done. Click
Finish.
•
If you see any gaps as shown below, click Clean to clean the print
head and follow the on-screen instructions.
6. If the nozzles do not clear after a few cleaning cycles, run a Power
Cleaning Cycle, as described in the next section.
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Running a Power Cleaning Cycle
You can run a power cleaning cycle from the control panel if the normal
cleaning process is not sufficient to clear the nozzles. However, the power
cycle uses a large quantity of ink, so it is recommended only as a last resort.
The cartridges need to be at least 50% full to use power cleaning. You may
need to replace a low cartridge to run the cleaning cycle. After cleaning, you
can reinsert the old cartridge.
1. Print a nozzle check to make sure the print head needs cleaning, as
described on page 90.
Caution: Don’t run a
power cleaning cycle
while thick media is
loaded in the printer.
2. Make sure the printer is ready and the red B ink light is not on or
flashing.
3. Press the Menu r button.
4. Press d until MAINTENANCE is highlighted, then press r.
5. Press d to select POWER CLEANING, then press r.
6. Press the
Enter button to start the power cleaning.
7. When cleaning is finished and the P Power light stops flashing, print
the nozzle check again to confirm that the head is clean.
For effective cleaning, always run a nozzle check between cycles.
If the pattern is still missing segments after a few power cleaning cycles, turn
off the printer and let it sit overnight. Then clean the print head again the
following morning with regular cleaning cycles. If you still see no
improvement, contact Epson for assistance.
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Aligning the Print Head
Aligning the print head is the most important thing you can do to ensure the
best print quality. If banding appears on your prints, if they look grainy or
blurry, or you see misregistration or “ghosting,” you need to align the print
head.
Although you can align the print head using the printer utility software, it’s
best to align from the printer’s control panel. This will do the most thorough
job in the shortest time, and it’s all automatic.
If you haven’t already done so, it’s a good idea to run a nozzle check before
aligning the print head (see page 90). This ensures that the print head
alignment patterns print correctly.
Follow these steps to align the print head using the control panel:
1. Make sure the printer is turned on. Then load one of the following types
of paper:
•
Epson Premium Glossy Photo Paper
•
Epson Premium Photo Paper Glossy
•
Epson Premium Luster Photo Paper
•
Epson Ultra Premium Photo Paper Luster
•
Enhanced Matte Paper
•
Epson Ultra Presentation Paper Matte
•
Epson Presentation Paper Matte
2. Press the Menu r button.
3. Press d until HEAD ALIGNMENT is highlighted. Then press r.
4. Make sure Auto is highlighted and then press r.
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5. Press d or u to select the type of paper you loaded: PREM.
GLOSSY/LUSTER, P Q INK JET PAPER (Epson Presentation Paper
Matte), or ENHANCED MATTE PAPER (Ultra Premium Presentation
Paper Matte). Then press r.
6. Press
Enter to start printing. After printing is complete, the printer
starts aligning the print head.
It takes several minutes to run the head alignment. The printer’s white
beam sensor reads the alignment pattern and adjusts the printer
automatically. Make sure you don’t open the top cover or turn off the
printer during this process.
If you want to verify or fine-tune the alignment process, you can perform a
manual head alignment.
Aligning the print head manually
When you want to use the non-Epson special media, you can perform the
head alignment manually. To perform head alignment manually, follow the
steps below.
1. Press the Menu r button.
2. Press d until HEAD ALIGNMENT is highlighted. Then press r.
3. Press d to select MANUAL. Then press r.
4. Press d to select actual paper thickness value between 0.1 mm and
0.5 mm.
5. Press r to register your value.
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Maintaining and Transporting the Printer | 95
6. Press
Enter, and the printer starts printing.
Head alignment pattern examples:
7. After printing is finished, the pattern number and current set number
are displayed. Select the set that has the smallest gaps, and then press the
d or u button to display the number for that set.
8. Press
Enter to register the set number. The next pattern number
appears. Then repeat step 7.
9. After you set the pattern, the printer exits Menu mode and returns to
the READY status.
Replacing Ink Cartridges
Before you begin a large print job, you should check your ink levels. If one of
your cartridges is low, you can replace it before you start. Or you can wait
until the ink cartridge needs to be replaced, and then continue the job
without any loss of print quality. However, it is best to replace a low ink
cartridge before starting a large print job.
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The easiest way to check ink levels is from the control panel:
1 Matte Black
9 Yellow
2 Photo Black
8 Vivid Light Magenta
3 Light Black
7 Light Cyan
4 Light Light Black
6 Vivid Magenta
5 Cyan
When the red B ink light is flashing and INK LOW appears on the LCD
panel, the indicated cartridge is low on ink. Make sure you have a
replacement cartridge. When the light stays on and you see the LCD
message REPLACE INK CARTRIDGE, the cartridge is expended. You must
replace the cartridge before you can continue printing.
Use the following UltraChromeK3® Epson ink cartridges:
Caution: You must use
the Epson ink cartridges
designed for your printer.
Other ink cartridges will
not work and may cause
damage not covered by
your warranty.
Cartridge
Product code
Matte Black
T580800
Photo Black
T580100
Light Black
T580700
Light Light Black
T580900
Cyan
T580200
Vivid Magenta
T580A00
Light Cyan
T580500
Vivid Light Magenta
T580B00
Yellow
T580400
You can purchase genuine Epson ink and paper from an authorized Epson
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766).
Or you can also purchase online at www.epsonstore.com (U.S. sales) or
www.epson.ca (Canadian sales).
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Maintaining and Transporting the Printer | 97
Caution: Leave the low
or expended cartridge in
the printer until you are
ready to replace it.
To prevent ink reporting
errors, never replace the
ink cartridges with the
printer turned off.
Before you start, make sure the printer is turned on. Then follow these steps
to replace an ink cartridge:
1. Note the color of the cartridge whose icon and abbreviation is on or
flashing. This is the cartridge you need to replace.
2. If the red B ink light is on and REPLACE INK CARTRIDGE appears on
the printer’s LCD, press the u button to unlock the ink cover. If the
light is flashing and the LCD message is INK LOW, you need to hold
down the button for 3 seconds to unlock the ink cover.
3. Lift the ink cover.
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4. Press the ink eject button above the cartridge you need to replace. The
ink cartridge slides out slightly.
5. Carefully pull the cartridge straight out of the slot and dispose of it
properly.
WARNING: Do not shake
the expended cartridge, or
ink may leak out. If ink gets
on your hands, wash them
thoroughly with soap
and water. If ink gets in
your eyes, flush them
immediately with water.
6. Make sure the replacement ink cartridge is the correct color, and then
remove it from its package.
Caution: Do not touch
the green chip on the top
of the cartridge. Doing so
may prevent normal
operation and printing.
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Maintaining and Transporting the Printer | 99
7. Shake the ink cartridge well before installing it.
8. Hold the ink cartridge with the arrow mark facing up and pointing to
the back of the printer, and then insert it into the slot until it clicks.
Arrow mark
The printer has a protection system to prevent improper cartridge
insertion. If you cannot insert the ink cartridge easily or if you see the
message INK CARTRIDGE ERROR on the LCD panel, the type of
cartridge may be incorrect. Check the package and product code.
If the B ink light remains on, the ink cartridge may not be installed
correctly. Remove the ink cartridge and then reinsert it as described
above.
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9. Close the ink cover and press it until it clicks.
When you see READY on the LCD, the printer is ready to print.
Performing Additional Maintenance Tasks
In addition to running a power cleaning cycle, you can use the Maintenance
menu to switch between Matte Black and Photo Black, set the printer’s date
and time, and adjust the contrast on the LCD screen.
The printer also provides a maintenance mode which lets you change the
printer’s defaults and run special procedures.
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Maintaining and Transporting the Printer | 101
Changing the Black Ink Type
You can use either Matte Black or Photo Black for printing. Both cartridges
are installed all the time, and the printer knows which cartridge to use
depending on the Media Type selected in the printer driver. You may
sometimes need to switch cartridges as described below when using
non-Epson media.
The Photo Black cartridge is ideal for printing photographic images on all
media types. It is optimized for traditional photographic and ink jet-coated
papers, such as Epson Ultra Premium Photo Paper Luster and Epson Photo
Paper Semi-gloss.
The Matte Black cartridge is optimized for printing photographic images on
matte or plain papers, such as Epson Ultra Premium Presentation Paper
Matte and Epson Velvet Fine Art Paper.
Generally, you should switch black ink types only if you plan to run a large
number of print jobs in the new mode. Since it takes several minutes to
switch and consumes some ink, you shouldn’t switch black ink types more
often than necessary.
Follow these steps to switch from one black ink type to the other:
1. Press the Menu r button.
2. Press d until MAINTENANCE is highlighted, then press r.
3. Press d to select BLACK INK CHANGE, then press r.
4. Press the
Enter button. The printer charges the cartridge (this takes a
few minutes) and you see PHOTO -> MATTE or MATTE -> PHOTO on
the LCD.
When the change is complete, the LCD displays READY and the name
of the current black cartridge.
Changing the Date and Time
Follow these steps to set the date and time:
1. Press the Menu r button.
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2. Press d until MAINTENANCE is highlighted, then press r.
3. Press d to select CLOCK SETTING, then press r.
4. Use u or d to set each item in the date and time, displayed in the
following format: MM/DD/YY HH:MM.
5. Press + Cancel/Reset when you finish.
Adjusting the LCD Contrast
Follow these steps to change the LCD contrast:
1. Press the Menu r button.
2. Press d until MAINTENANCE is highlighted, then press r.
3. Press d to select CONTRAST ADJUSTMENT, then press r.
4. Use u or d to increase or reduce the screen contrast.
5. Press + Cancel/Reset when you finish.
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Maintaining and Transporting the Printer | 103
Using Maintenance Mode
Maintenance mode allows you to change the language or units of
measurements used in the printer’s menus and return all the menu settings
to their default values.
Follow these steps to use maintenance mode:
1. Make sure the printer is turned off.
2. Press and hold the + Cancel/Reset button, then press the P Power
button until the printer turns on. MAINTENANCE MODE appears on
the LCD panel.
3. Press u or d to select the settings described below. If you need to back
up to the previous menu level, press the l button.
•
To change the language displayed on the LCD panel, select
LANGUAGE and press r. Press d until you see the language you
Enter to select it. Press l to return to the menu
want, then press
or + Cancel/Reset to exit.
•
To change the units of measurement, select UNIT and press r.
Select METRIC or FEET/INCH and then press
Enter to select it.
Press l to return to the menu or + Cancel/Reset to exit.
•
To return all control panel settings to their default values, select
DEFAULT PANEL and press r. Press
Enter to restore the
printer’s defaults. Then press l to return to the menu or
+ Cancel/Reset to exit.
4. To exit maintenance mode, turn off the printer by pressing the P Power
button. Press the P Power button again to turn on the printer in the
normal operating mode.
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Replacing the Maintenance Cartridge
The maintenance cartridge stores ink that gets flushed from the system
during print head cleaning. When the cartridge is almost full, the message
MAINTENACE CARTRIDGE IS NEARLY FULL appears on the LCD
panel. When the cartridge is completely full, the printer stops working and
REPLACE THE CARTRIDGE appears on the LCD.
You can check how much space remains in the maintenance cartridge by
viewing its indicator on the control panel, as shown below. You can also
check its status using the printer’s menus (see page 89) or by printing a
nozzle check sheet (see page 90).
Maintenance
cartridge indicator
(showing a new
cartridge)
Replacement cartridges are available from Epson (product code T582000).
You can purchase replacement items for your printer from an authorized
Epson reseller. To find the nearest reseller, call 800-GO-EPSON
(800-463-7766). Or you can purchase online at www.epsonstore.com.
(U.S. sales) or www.epson.ca (Canadian sales).
Follow these steps to replace the maintenance cartridge:
1. Make sure the printer is not printing or performing any other operations
(READY or PAPER OUT should appear on the control panel).
2. Turn off the printer.
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Maintaining and Transporting the Printer | 105
3. Open the maintenance cartridge cover.
4. Grasp the handle of the maintenance cartridge, then push it up while
gently pulling it toward you.
WARNING: If ink gets on
your hands, wash them
thoroughly with soap and
water. If ink gets into your
eyes, flush them
immediately with water.
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Caution: Be careful not
to tilt the used cartridge or
spill ink from it when
removing it. Hold it upright
at all times and dispose of
it carefully.
5. Remove the replacement cartridge from its package. Then put the used
maintenance cartridge in the plastic bag provided and dispose of it
properly.
6. Insert the new maintenance cartridge into the printer as far as it will go.
Caution: Do not touch the
green chip on the side of
the maintenance
cartridge. This may
prevent normal operation.
7. Close the maintenance cartridge cover.
8. Turn the printer back on.
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Maintaining and Transporting the Printer | 107
WARNING: Be careful not
to touch the gears inside the
printer.
Caution: To avoid
damaging the
components as well as
the case, never use
alcohol or thinners to
clean the printer.
Be careful not to get
water on the printer
mechanism or on-screen
components.
Don’t use a hard or
abrasive brush.
Do not touch the ink
absorption pads;
otherwise, printouts may
be soiled.
Cleaning the Printer
To keep your printer working at its best, you should clean it several times a
year.
1. Make sure the printer is turned off, then unplug the power cord and
disconnect the printer from your system. Let the printer sit for a minute.
2. If the outer case is dirty, clean it with a soft, clean cloth dampened with
mild detergent. Keep the ink cartridge compartment closed to prevent
water from getting inside.
3. If the front manual tray is extended, close it by pushing it in.
4. Open the top cover and then use a soft, lint-free cloth to carefully
remove any dust or dirt inside the printer. If the back of a printout is
soiled, carefully clean the plastic ribs using a soft, lint-free cloth wiping
in the direction of the arrows.
Don’t spray the inside
of the printer with
lubricants; unsuitable
oils can damage the
mechanism. Contact
Epson if you think the
printer needs lubrication.
Plastic
ribs
If the problem still occurs, clean the area using a soft, lint-free,
dampened cloth. Then wipe the inside of the printer dry with a dry,
lint-free, soft cloth.
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108 | Maintaining and Transporting the Printer
Transporting or Storing the Printer
If you are moving the printer a short distance (for example, in the same
building), close any open extensions and covers and remove the rear sheet
guide if installed.
WARNING: The printer
weighs about 43 lb (20 kg),
and should be lifted by two
people.
To ship the printer, you must repack it using the original box and packing
materials. If you do not have these items, contact Epson to request them.
Otherwise, the printer may be damaged beyond repair.
Preparing the Printer for Shipment
Caution: Do not remove
the ink cartridges.
1. Turn the printer on and make sure the print head is in the home
(far right) position.
2. Turn off the printer.
Caution: Do not turn off
the printer by unplugging
it or turning off a power
strip. You will not be able
to lock the print head, and
ink may leak out of the
reservoir, damaging the
printer.
3. Unplug the power cord and interface cable.
4. Close any paper tray extensions and covers, and remove the rear sheet
guide if installed.
5. Insert the protective materials included with the printer and repack it
using the original box and packing materials. If you do not have these
items, contact Epson to request them. Otherwise, the printer may be
damaged beyond repair.
Setting Up the Printer After Transportation
Setting up the printer after transporting it is almost identical to setting it up
for the first time. See the Start Here sheet for instructions.
Keep in mind that the first time you start printing after moving the printer,
the print head nozzles may be clogged—especially if the printer hasn’t
been turned on for a long time. You may need to run a cleaning cycle
(see page 90) and realign the print head (see page 93) to ensure good print
quality.
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Maintaining and Transporting the Printer | 109
Uninstalling and Reinstalling the Printer Driver
If you have a problem that requires you to uninstall and then re-install your
printer driver software, follow the instructions in the appropriate section
below.
Macintosh
Tip: Check the Epson Pro
Imaging website at
proimaging.epson.com
for updated drivers and
utilities that may become
available.
Note: If you uninstall the
printer driver and your
product name remains in
the Print & Fax or Print &
Scan window, select your
product name and click
the – (remove) icon to
remove it.
In most cases, you do not need to uninstall your product software before
re-installing it. However, you can download the Uninstall Center utility
from the Epson support website to uninstall your product software as
described below.
1. To download the Uninstall Center utility, visit Epson’s U.S. support
website (www.epson.com/support/uninstallcenter) or Canadian website
(www.epson.ca/support/uninstallcenter).
2. Follow the instructions on the screen to install the Uninstall Center.
3. Quit all applications currently running on your Mac.
4. Select the checkbox for each software program you want to uninstall.
5. Click Uninstall.
6. Follow the on-screen instructions to uninstall the software.
Note: If you find that
re-installing your product
software does not solve
the problem, contact
Epson.
7. To reinstall your product software, see the Start Here sheet for
instructions.
Windows
You can uninstall and then reinstall your product software to solve certain
problems.
1. Turn off the product.
2. Disconnect any interface cables.
3. Click
or Start, and select All Programs or Programs.
4. Do one of the following:
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110 | Maintaining and Transporting the Printer
•
Windows 7 and Windows Vista: Click Uninstall a program.
Double-click Epson Stylus Pro 3880 Printer Uninstall in the
program list, then select your printer icon.
•
Windows XP: Double-click Add/Remove Programs. Click
Epson Printer Software in the program list, click
Change/Remove, then select your printer icon.
5. Click OK and follow the on-screen instructions.
6. If you want to reinstall your printer software, restart your computer.
Then follow the instructions on the Start Here sheet to install the printer
software or in Chapter 1 for network setups.
Updating Your Printer Firmware
You can check for a newer version of firmware on the Epson support site and
update your printer, if necessary.
Downloading the Firmware
1. Navigate to epson.com/support in your browser.
2. Choose your printer.
3. Click Drivers and Downloads to find the newest firmware.
4. Choose the version for Macintosh or Windows and follow the
instructions on the screen, then continue with the instructions below to
update the firmware.
Note: Although the
illustrations in this
section show Macintosh
screens, the procedure is
the same in Windows.
Updating the Firmware
1. Double-click the firmware file to extract it.
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Maintaining and Transporting the Printer | 111
2. Double-click the EPSON LFP Remote Panel icon on your desktop.
You see a window like this one:
Note: For more
information on using the
LFP Remote Panel, click
Help to see the on-screen
guide.
3. Double-click the Firmware Updater icon.
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112 | Maintaining and Transporting the Printer
4. Make sure your printer is on, its LCD is set to Ready, and it is
connected to your computer. Then choose Stylus Pro 3880 in the
Printer list.
5. Click Browse and find the firmware that you just downloaded and
extracted. Select the file and click Choose.
Caution: Don’t turn off
the printer while the
firmware is updating.
6. If the firmware version of the file is newer, click Update to start the
firmware update process. (If it is the same, you don’t need to update it.)
7. When the update is complete, close the Firmware Updater window and
the LFP Remote Panel window.
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113
Chapter 6:
Solving
Problems
If you experience a problem with your printer, try to solve it by following the
guidelines in this chapter:
•
Diagnosing problems
•
Checking error messages and lights
•
Improving print quality
•
Solving operational problems
•
Solving miscellaneous printing problems
•
Solving paper problems, including clearing paper jams
Diagnosing Problems
The Epson Stylus Pro 3880 includes a number of ways to help you diagnose
problems:
•
To identify the most common problems, check the messages on the
control panel. See page 114 for more information.
•
If you’re using the Epson printer driver and Status Monitor utility,
check your software for error messages. See Chapter 4 or 5 for more
information.
•
To determine whether the problem is caused by the printer itself,
disconnect the printer from your computer and run a nozzle check from
the control panel. See page 90 for instructions.
•
If none of the suggested solutions in this chapter solve your problem,
contact Epson as described under “Where To Get Help” on page 12.
113
114 | Solving Problems
Checking Error Messages and Lights
The control panel includes various lights and an LCD panel to indicate the
status of the printer:
Paper light
Power
button
Ink cover open /
u button
Ink light
Power light
LCD
Cancel/Reset
button
Ink and maintenance
cartridge status
Back /
l button
Paper feed /
d button
Menu / r button
Enter
button
When your ink is low or expended, or paper runs out, or a problem occurs,
a message appears on the LCD, and the lights on the control panel come
on or flash. The following table lists the messages in alphabetical order and
includes instructions for correcting the problem.
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Solving Problems | 115
Message
Explanation
Response
BORDERLESS
ERROR
The installed paper is not
supported for borderless
printing or the PAPER SIZE
CHECK setting is off.
Press the d button, and then load a different size
media. See “Choosing Paper Options” on page 71 for
Windows, or “Choosing Page Setup and Basic Print
Options” on page 48 for Macintosh. Also, select ON for
PAPER SIZE CHECK in the printer’s menu system.
Something may have been
placed on top of the printer
(ink cover).
Remove whatever has been placed on the printer (ink
cover). Press the u button to open the ink cover.
The print head is locked.
Remove all protective materials from the print head to
release it.
The nozzles are still
clogged.
Press the + Cancel/Reset button, then run the Head
Cleaning utility. See “Checking and Cleaning the Print
Head” on page 90.
Print head cleaning cannot
be started because thick
paper is loaded.
Remove the thick paper.
Damaged data was sent to
the printer or the data has
an incorrect command.
Stop printing and press the + Cancel/Reset button for
3 seconds.
PRESS THE DOWN
BUTTON.
LOAD THE CORRECT
SIZE PAPER
CANNOT OPEN
COVER
IS THERE ANYTHING
ON THE PRINTER?
PRESS THE UP
BUTTON
CARRIAGE LOCKED
RELEASE THE
CARRIAGE LOCK
CLEANING ERROR
PRESS THE
CANCEL/RESET
BUTTON
CLEANING ERROR
PRESS THE DOWN
BUTTON AND
REMOVE THICK
PAPER
COMMAND ERROR
CHECK DRIVER
SETTINGS
The installed printer driver
Stop printing and press the + Cancel/Reset button for
is not correct for the printer. 3 seconds. Then make sure that the installed printer
driver is correct for the printer.
FRONT FEED SLOT
OPEN
The front manual feed slot
is open during operation.
Close the front feed slot.
CLOSE THE FRONT
MANUAL FEED SLOT
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116 | Solving Problems
Message
Explanation
Response
FRONT FEED SLOT
OPEN
The front manual feed slot
is open, but no paper is
loaded.
Load a sheet of paper in the front slot, and then press
the d button.
Paper is loaded in the front
manual feed slot.
Press the d button, then remove the paper from the
front manual feed slot.
The front manual feed slot
is closed during operation.
Open the front slot by pushing it. If necessary, remove
the paper.
The wrong type of cartridge
is installed.
Remove the ink cartridge and install one that is
designed for your printer. See “Replacing Ink
Cartridges” on page 95.
An ink cartridge that cannot
be used with this printer is
installed.
Remove the ink cartridge and install one that can be
used in your printer. See “Replacing Ink Cartridges” on
page 95.
An ink cartridge is installed
incorrectly (perhaps in the
wrong slot).
Press the u button to open the ink cover. Then remove
the ink cartridge and install it correctly. See “Replacing
Ink Cartridges” on page 95.
There is a problem with one
of the ink cartridges. It may
be installed in the wrong
slot.
Remove the ink cartridge and reinstall it correctly. If this
message appears after reinstalling the ink cartridge,
replace it. See “Replacing Ink Cartridges” on page 95.
LOAD MEDIA
PRESS THE DOWN
BUTTON
FRONT FEED SLOT
OPEN
PRESS THE DOWN
BUTTON AND
REMOVE PAPER
FRONT SLOT
CLOSED
OPEN THE FRONT
MANUAL FEED SLOT
INK CARTRIDGE
ERROR
CHECK CARTRIDGE
INK CARTRIDGE
ERROR
PLEASE INSTALL THE
CORRECT
CARTRIDGE
INK CARTRIDGE
ERROR
PRESS THE UP
BUTTON
REPLACE THE
CARTRIDGE
INK CARTRIDGE
ERROR
REPLACE
CARTRIDGE
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Solving Problems | 117
Message
Explanation
Response
INK CARTRIDGE
The wrong type of cartridge
is installed or is installed in
the wrong slot.
Select NO (press the Menu r button) if you want to
replace the ink cartridge with a genuine Epson ink
cartridge. See “Replacing Ink Cartridges” on page 95.
Otherwise, select YES (press the l button).
A non-genuine ink cartridge
is installed.
Replace the ink cartridge with a genuine Epson ink
cartridge. See “Replacing Ink Cartridges” on page 95.
The ink cartridge is
expended.
Install a new ink cartridge. See “Replacing Ink
Cartridges” on page 95.
The ink cover is open.
Close the ink cover.
INK LOW
The ink cartridge is almost
expended.
You need to replace the ink cartridge soon. Although
you can continue printing when the INK LOW message
appears, print quality may decline.
MAINTENANCE
CART.
The maintenance cartridge
is full.
Replace the maintenance cartridge with a new one. See
“Replacing the Maintenance Cartridge” on page 104.
The maintenance cartridge
is not installed in the
printer.
Install the maintenance cartridge.
NON-GENUINE
CARTRIDGE!
QUALITY OF
NON-GENUINE INK
MAY VARY.
INK CARTRIDGE
THIS MAY NOT
PERFORM AT
OPTIMUM.
CONTINUE?
<ACCEPT DECLINE>
INK CARTRIDGE
PLEASE USE
GENUINE EPSON INK
CARTRIDGES
INK CARTRIDGE
REPLACE INK
CARTRIDGE
INK COVER OPEN
CLOSE THE INK
COVER
REPLACE
MAINTENANCE
CARTRIDGE
MAINTENANCE
CARTRIDGE ERROR
REPLACE THE
CARTRIDGE
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118 | Solving Problems
Message
Explanation
Response
MAINTENANCE
CARTRIDGE NEARLY
FULL
The maintenance cartridge
is almost full.
You need to replace the maintenance cartridge soon
with a new one. See “Replacing the Maintenance
Cartridge” on page 104.
The maintenance cartridge
cover is open.
Close the maintenance cartridge cover
MAINTENANCE
REQUEST NNNN
A part used in the printer
has nearly reached the end
of its life. "NNNN" shows
the product code for the
part.
Note the code and contact Epson. See “Where To Get
Help” on page 12.
MAINTENANCE
A non-genuine
maintenance cartridge is
installed.
Replace the maintenance cartridge with a genuine
Epson maintenance cartridge. See “Replacing the
Maintenance Cartridge” on page 104.
A non-genuine
maintenance cartridge is
installed.
Select NO (press the Menu r button) if you want to
replace the ink cartridge with a genuine Epson ink
cartridge. See “Replacing Ink Cartridges” on page 95.
Otherwise, select YES (press the l button).
An ink cartridge is not
installed.
Install any missing ink cartridges.
The maintenance cartridge
is not installed in the
printer.
Install the maintenance cartridge.
REPLACE THE
CARTRIDGE
MAINTENANCE
COVER OPEN
CLOSE THE
MAINTENANCE
COVER
PLEASE USE
GENUINE EPSON
CARTRIDGES
MAINTENANCE
NON-GENUINE
MAINTENANCE
CARTRIDGE
INSTALLED
MAINTENANCE
CAPACITY TO
ABSORB INK MAY
VARY.
CONTINUE?
<YES NO>
NO INK CARTRIDGE
INSTALL INK
CARTRIDGE
NO MAINTENANCE
CART.
INATALL THE
MAINTENANCE
CARTRIDGE
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Solving Problems | 119
Message
Explanation
Response
NOT ENOUGH
EMPTY SPACE
REPLACE THE
MAINTENANCE
CARTRIDGE
The maintenance cartridge
is almost full.
Replace the maintenance cartridge with a genuine
Epson maintenance cartridge. See “Replacing the
Maintenance Cartridge” on page 104.
NOT ENOUGH INK
The ink cartridge is nearly
expended.
Replace the ink cartridge with a new one. See
“Replacing Ink Cartridges” on page 95.
REPLACE INK
CARTRIDGE WITH A
NEW ONE
PAPER EJECT ERROR The printer could not eject
the printout.
PRESS THE DOWN
BUTTON AND
REMOVE PAPER
Press the d button, then remove the printout.
PAPER ERROR
No paper is loaded in the
printer.
Load paper correctly.
The printer cannot detect
the loaded media because
it is wavy or curled.
Flatten the media.
LOAD PAPER
CORRECTLY
The printer cannot detect
the loaded media because
the color of the paper is
either transparent or black,
like the platen color.
Select OFF for PAPER SIZE CHECK using the printer’s
menu system, or load the correct type of genuine
Epson paper.
PAPER FEED ERROR
You have selected
double-sided printing, but
the printer cannot feed the
paper correctly.
Load the paper that has just been ejected, and then
press the d button.
The printer cannot feed the
paper correctly.
Remove the paper, then load the paper correctly.
Paper is jammed.
Remove the jammed paper. See “Paper Feed or Paper
Jam Problems” on page 129 for details.
You need to remove the
paper from the rear manual
feed slot.
Remove the paper from the rear feed slot.
LOAD PAPER
PAPER ERROR
PRESS THE DOWN
BUTTON.
LOAD PAPER
CORRECTLY AND
PRESS PAPER/FEED
BUTTON
PAPER FEED ERROR
REMOVE PAPER AND
LOAD PAPER
CORRECTLY
PAPER JAM
CLEAR JAMMED
PAPER
PAPER REMOVE
REMOVE PAPER
FROM THE REAR
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120 | Solving Problems
Message
Explanation
Response
PAPER SENSOR
ERROR
The loaded paper is not the
same as the paper type
selected for the Automatic
Head Alignment.
Press the + Cancel/Reset button, and then load the
paper that matches the type selected for the Automatic
Head Alignment. See “Aligning the Print Head” on
page 93.
The loaded paper does not
match the paper type
selected.
Press the + Cancel/Reset button, and then load the
paper that matches the type of paper you selected. See
“Aligning the Print Head” on page 93 for details.
You are using the wrong
paper path for the type of
paper you’re using.
Check the Paper Source setting in the printer driver, and
load the paper in the correct slot. See “Choosing the
Correct Paper Path” on page 29 and “Choosing Page
Setup and Basic Print Options” on page 48 for
Macintosh or “Choosing Paper and Layout Options” on
page 71 for Windows.
The size of paper you
loaded is not correct for the
document/image you are
printing.
Remove the paper and load media that is the correct
size for what you are printing.
The paper is not loaded
straight.
Press the d button, and then load the paper straight. If
you are using the auto sheet feeder, you can use the
top edge guide to help feed the paper straight. See
page 35 for details.
PRESS THE +
BUTTON.
LOAD THE CORRECT
PAPER
PAPER SENSOR
ERROR
PRESS THE +
BUTTON
LOAD DIFFERENT
PAPER
PAPER SETTING
ERROR
CHECK PAPER
SOURCE IN THE
DRIVER SETTINGS
AND LOAD PAPER
CORRECTLY
PAPER SIZE ERROR
LOAD THE CORRECT
SIZE PAPER
PAPER SKEW
PRESS THE DOWN
BUTTON.
LOAD PAPER
CORRECTLY
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Solving Problems | 121
Message
Explanation
Response
PRINTER ERROR
Printer errors have
occurred.
Turn the printer off, then turn it on.
REPLACE
MAINTENANCE
CARTRIDGE SOON
The maintenance cartridge
is almost full.
Replace the maintenance cartridge with a genuine
Epson maintenance cartridge. See “Replacing the
Maintenance Cartridge” on page 104.
SERVICE CALL
ERROR NNNN
Print head is locked.
Remove all protective materials from the print head to
release it.
RESTART THE
PRINTER
PLEASE CONTACT
THE REPAIR CENTER
A fatal error has occurred.
Turn the printer off, leave it for awhile, then turn it on
again. If message appears again, note the code and
contact Epson. See “Where To Get Help” on page 12.
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122 | Solving Problems
Improving Print Quality
You can often improve print quality by doing the following:
•
Run a nozzle check and cleaning cycle. See page 90 for instructions.
•
Align the print head. See page 93 for instructions.
•
When you send a print job, make sure your print options are set
correctly. For more information, see Chapter 3 (Macintosh) or
Chapter 4 (Windows).
If none of these suggestions help, try the solutions below.
Problem
Solution
Your print has
horizontal or vertical
banding.
◗ Check the ink indicators and light to see if you are low on ink. Replace ink
cartridges if necessary, as described on page 95.
◗ Run a nozzle check and cleaning cycle. See page 90 for instructions.
◗ Align the print head from the printer’s control panel, as described on page 93.
◗ Turn off High Speed in your Advanced settings.
◗ Make sure the Media Type setting in the printer software is correct for the media
you’re printing on.
◗ Make sure the printable side of your media is loaded face-up.
◗ Choose a higher resolution, such as SuperPhoto - 2880dpi.
◗ If you’re using a third-party RIP and non-Epson media, see if the RIP provides a
method for adjusting the paper feed.
Try adjusting your paper configuration settings (see page 63 for Macintosh or page 74
for Windows). Check these settings:
◗ Make sure the Paper Thickness setting is correct for the paper you’re printing on.
◗ Use the Paper Feed Adjustment to eliminate banding (see page 44). Reduce the
value for white lines, or increase it for overlapping dark lines.
◗ If you’ve created a custom paper configuration, be sure to return the setting to
STANDARD when you’re done using it. See page 45.
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Solving Problems | 123
Problem
Solution
Your print is grainy, or
has misregistration or
ghosting.
◗ Check the ink indicators and light to see if you are low on ink. Replace ink
cartridges if necessary, as described on page 95.
◗ Run a nozzle check and cleaning cycle. See page 90 for instructions.
◗ Align the print head from the printer’s control panel, as described on page 93.
◗ Make sure the Media Type setting in the printer software is correct for the media
you’re printing on.
◗ Make sure the printable side of the paper is loaded face-up in the tray.
◗ Choose a higher resolution, such as SuperPhoto - 2880.
◗ Turn off High Speed in your Advanced settings.
Try adjusting your paper configuration settings (see page 63 for Macintosh or page 74
for Windows). Check these settings:
◗ Make sure the Paper Thickness setting is correct for the paper you’re printing on.
◗ Use the Paper Feed Adjustment to eliminate banding (see page 44). Reduce the
value for white lines, or increase it for overlapping dark lines.
◗ If you’ve created a custom paper configuration, be sure to return the setting to
STANDARD when you’re done using it. See page 45.
Your print has gaps or
appears faint.
◗ Make sure the Media Type setting in the printer software is correct for the media
you’re printing on.
◗ Run a nozzle check and cleaning cycle. See page 90 for instructions.
◗ Check the ink indicators and light to see if you are low on ink. Replace ink
cartridges if necessary, as described on page 95.
◗ The Paper Thickness setting is not correct for the paper you’re printing on. Use
your printer software (see page 63 for Macintosh or page 75 for Windows) to
choose the correct setting.
◗ The platen gap setting is too wide. Use the printer’s menu system to change the
setting to STANDARD, or to NARROW if printing on very thin paper. See page 42
for instructions.
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124 | Solving Problems
Problem
Solution
Colors are incorrect or
missing.
◗ Make sure the Media Type setting in the printer software is correct for the media
you’re printing on.
◗ If you are using the color management features in Photoshop or another
application, you must turn off color management in the printer driver. See page 54
(Macintosh) or page 68 (Windows).
◗ Adjust the Color Density setting in the Paper Configuration utility.
◗ If you’re using a third-party RIP or non-Epson media, custom color profiles will give
you the best color reproduction.
◗ Make sure the printable side of your media is loaded face-up.
◗ Run a nozzle check and cleaning cycle. See page 90 for instructions.
◗ Check the expiration date printed on each of the ink cartridges. If the cartridge is
too old, replace it as described on page 95.
◗ Check the ink indicators and light to see if you are low on ink. Replace ink
cartridges if necessary, as described on page 95.
◗ Make sure color settings in your application or printer software are correct.
◗ To produce sharper images with more vivid colors in Windows, select
PhotoEnhance in the Advanced menu. You can also select Color Controls in the
Advanced menu, and adjust the color, brightness, and other settings.
◗ For Macintosh, select Color Controls in the Printer Color Management section in
the Print window. See “Choosing Color Management Options” on page 54.
Your print appears
blurry or smeared.
◗ Make sure the Media Type setting in the printer software is correct for the media
you’re printing on.
◗ If you’re printing on non-Epson media, you may need to adjust the paper thickness
setting, drying time, or color density. Use your printer software (page 55 for
Macintosh or page 75 for Windows) to choose the correct setting.
◗ Your paper doesn’t meet the required specifications or wasn’t stored in a dry,
humidity-free environment. Load new paper.
◗ Make sure the printable side of your media is loaded face-up.
◗ Ink has leaked into the paper path. Wipe the paper path area of the printer with a
soft, clean cloth. See page 107 for cleaning instructions.
◗ Turn off High Speed in your Advanced settings.
◗ The platen gap setting is too narrow. Use the printer’s menu system to change the
setting to WIDE or WIDER. See page 42 for instructions.
◗ Run a nozzle check and cleaning cycle. See page 90 for instructions.
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Solving Problems | 125
Problem
Solution
The bottom edge of
your print is smeared.
◗ The paper is curled toward the printable side. Flatten it or curl it the other way.
◗ Make sure the Media Type setting in your printer software is correct for the media
you’re printing on.
◗ If you’re printing on non-Epson media, you may need to adjust the paper thickness
setting or drying time. See page 42.
◗ If you’re printing on thick paper, the platen gap setting may be too narrow. Use the
printer’s menu system to change the setting to WIDE or WIDER. See page 42 for
instructions.
Solving Operational Problems
If you can’t turn the printer on, if it stops printing unexpectedly, or if
nothing prints, check the following:
•
The printer is turned on.
•
Paper is loaded in the printer.
•
The printer is plugged securely into a working electrical outlet that’s not
controlled by a switch or timer.
•
The interface cable is securely connected to the printer and your system.
•
The voltage supplied by the electrical outlet matches the voltage on the
printer’s rating label. If not, turn off the power and unplug the power
cord immediately. Contact Epson for assistance (see page 12).
If none of these suggestions help, try the following solutions.
Problem
Solution
The printer stops
printing
unexpectedly.
◗ If the P Power light is flashing, the printer is performing a maintenance procedure
or waiting for ink to dry. Check the display message and lights on the control panel.
Wait until the P Power light stops flashing.
◗ Check the display message and lights on the control panel to see if an error has
occurred. Follow the instructions for the messages beginning on page 114.
The printer sounds as
if it’s printing, but
nothing prints.
◗ Follow the instructions beginning on page 90 to clean the print head.
◗ Communication between the computer and printer may have been momentarily
interrupted. Try restarting the computer and printing again.
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126 | Solving Problems
Problem
Solution
Nothing prints.
◗ Turn off the printer and computer. Make sure the interface cable is securely
plugged in. Then restart the printer and computer.
◗ Make sure the interface cable meets the required specifications. See page 10 or 11.
◗ Your Epson printer is not selected as the default printer. Install the printer driver if it
is not installed yet, and follow the instructions below to select your Epson printer as
the default printer.
, Control Panel, and then click Printers.
Windows 7 and Windows Vista: Click
Right-click EPSON Stylus Pro 3880 and select Set As Default. Then close the
window.
Windows XP: Click Start, Control Panel, Printers and Other Hardware, and then
click Printers and Faxes. Right-click EPSON Stylus Pro 3880 and select Set As
Default Printer. Then close the window.
Macintosh: Make sure the Stylus Pro 3880 printer driver is correctly added to the
Printer Setup Utility.
◗ The printer port setting doesn’t match the printer connection port (Windows).
, Control Panel, and then click Printers.
Windows 7 and Windows Vista: Click
Right-click EPSON Stylus Pro 3880 and select Properties. Click the Ports tab and
make sure your printer port is selected.
Windows XP: Click Start, Control Panel, Printers and Other Hardware, Printers
and Faxes. Right-click EPSON Stylus Pro 3880, and select Properties. Click the
Ports tab and make sure your printer port is selected.
◗ Follow the instructions beginning on page 109 to uninstall your printer software.
Then locate your printer software CD-ROM and reinstall the software. You can also
download and install the latest driver for Macintosh or Windows from the Epson
website at epson.com/support.
6-126
Solving Problems | 127
Solving Miscellaneous Printing Problems
If your printouts are not what you expected, try the suggestions below:
Problem
Solution
Your print has incorrect or
garbled characters.
◗ Make sure your software is installed correctly and the printer is selected in your
application.
◗ Clear any stalled print jobs from the Printer Setup Utility.
◗ Turn off the printer and computer. Make sure the interface cable is securely
plugged in at both ends.
Your print has incorrect
margins.
◗ Check the page size or paper size settings in your application. Make sure they
are within the printer’s printable area.
◗ Make sure the Paper Size and Borderless settings in your printer software are
correct for the paper you’re using.
◗ Paper is loaded incorrectly. Follow the instructions in Chapter 2 to reload the
paper.
Your image is inverted.
◗ Turn off the Flip Horizontal setting in your printer software. See page 47
(Macintosh) or page 65 (Windows) for instructions.
Blank paper is printed.
◗ Make sure your software is installed correctly and the printer is selected in your
application.
◗ Make sure the Paper Size setting in your printer software is correct for the
paper you’re using.
◗ Make sure the Paper Source setting in your printer software is correct.
A ruled line on your print
appears to shift.
Align the print head as described on page 93.
Color images print in black
only.
Make sure Color is selected in your printer software.
The printer continues to
feed paper after you have
cancelled a job.
◗ Press the + Cancel/Reset button to clear any print job data in the printer’s
buffer. Then press and hold the + Cancel/Reset button to reset the printer.
6-127
128 | Solving Problems
Problem
Solution
Printing is too slow.
◗ Turn on High Speed in your Advanced settings.
◗ Choose a lower resolution in your printer software for faster printing.
◗ Select Automatic mode and move the slider towards Speed (on the Main tab
in Windows or in the Print Settings section of the Print window in Macintosh).
◗ Clear space on your hard drive or run a defragmentation utility.
◗ Don’t run too many applications at the same time.
◗ Turn off virtual memory.
◗ Add RAM to your system.
◗ Consider upgrading your system to support a faster connection to the printer,
such as USB 2.0.
Solving Paper Problems
If paper feed or paper jam problems occur frequently, try one or more of the
following solutions:
•
For heavy or thick media, follow the instructions on page 135 to load
the media correctly in the front slot.
•
Make sure the paper is not folded, wrinkled, or damp.
•
Make sure the printer’s environment falls within the required
temperature and humidity range (see page 135).
•
Make sure the paper is not too thick or too thin. See page 135 for paper
specifications.
•
Make sure no foreign objects are inside the paper path.
•
Make sure the printer isn’t located in a brightly lit area. The paper
sensors may not operate correctly.
•
Make sure the Media Type and Paper Source settings in the printer
software are correct.
•
Make sure the platen gap setting is correct for the paper or media you’re
printing on. See page 42 for more information.
•
If you’re not using Epson media, make sure you use a paper
configuration to adjust for the paper’s thickness and drying time
(see page 45).
6-128
Solving Problems | 129
Paper Skews When Printing on Large Format Media
If your paper skews while feeding into the printer, use the edge guide on the
right side of the auto sheet feeder to help the paper feed straight.
Paper Feed or Paper Jam Problems
If paper jams frequently while feeding or during printing, try one or more of
these solutions:
•
Make sure the paper is not folded, wrinkled, or curled.
•
Make sure the printer is located in an environment that is within the
printer’s operational temperature range (see page 134).
•
Make sure the paper is not damp.
•
Store unused paper in its original package.
•
Make sure the paper is not too thick or too thin.
•
Make sure no foreign objects are inside the printer.
•
Check the Media Type setting in the printer software and make sure it
is correct for the type of paper you are using.
•
Make sure the platen gap setting is correct for your paper (see page 42).
•
If you are using a custom paper configuration for non-Epson special
media, check the paper type selected in the printer’s menu (see page 45).
6-129
130 | Solving Problems
Clearing a paper jam from the auto sheet feeder
1. Turn off the printer.
2. Carefully remove the jammed paper from the output tray.
If necessary, open the top cover, and remove any jammed paper from
the area shown below.
6-130
Solving Problems | 131
Clearing a paper jam from the front manual feed slot
1. Turn off the printer.
2. If necessary, press the d button to eject the sheet.
3. Remove the jammed paper from the front or back of the printer.
Front
Back
6-131
132 | Solving Problems
Clearing a paper jam from the rear manual feed slot
1. Make sure the printer is turned on.
2. Press the d button to feed the paper backward.
3. Remove the jammed paper from the back.
6-132
133
Appendix A:
Specifications
This appendix provides the specifications for your printer.
Printing
Printing method
Pressurized on-demand ink jet
Nozzle configuration
Black: 180 nozzles × 3
(Matte Black or Photo Black, Light Black, Light Light
Black)
Color: 180 nozzles × 5
(Cyan, Vivid Magenta, Light Cyan, Vivid Light Magenta,
Yellow)
Character mode
Raster graphic mode
Character pitch
Printing column
10 characters per inch
167
Horizontal
resolution
Printable width
Available dots
360 dpi
17.39 inches
(441.8 mm)
6262
720 dpi
17.39 inches
(441.8 mm)
12524
1440 dpi
17.39 inches
(441.8 mm)
25047
2880 dpi
17.39 inches
(441.8 mm)
50094
Resolution
Maximum 2880 × 1440 dpi
Print direction
Bidirectional
Control code
ESC/P® Raster
RAM
64MB
Character tables
PC 437 (US, Standard Europe)
PC 850 (Multilingual)
Character sets
Epson Courier 10 cpi
133
134 | Specifications
Environmental
Specification
Operation
Storage
Temperature
50 to 95 °F
(10 to 35 °C)
–4 to 104 °F
(–20 to 40 °C)
Print quality guarantee:
59 to 77 °F
(15 to 25 °C)
Humidity
(without
condensation)
20 to 80% RH
5 to 85% RH
40 to 60% RH for optimum
print quality
For optimal operation,
humidity should be
between 35 and 45% RH
Electrical
Specification
Description
Input voltage range
90 V to 264 V
Rated frequency range
50 to 60 Hz
Input frequency range
49 to 61 Hz
Rated current
0.6 A at 120 V
0.3 A at 220 V
Power consumption
Approx. 25 W or less (ISO 10561 letter pattern)
5 W or less in low power mode
0.3 W or less in power off mode
Check the label on the back of your printer for voltage information.
Dimensions and Weight
Specification
Covers closed
Covers open
Height
10.28 inches (257 mm)
22.8 inches (579 mm)
Width
27.36 inches (684 mm)
27.36 inches (684 mm)
Depth
14.88 inches (376 mm)
37.87 inches (962 mm)
Weight
43.2 lb (19.6 kg) with cartridges installed
A-134
Specifications | 135
Printer Interfaces
•
USB (1.1 and 2.0 compatible)
•
Ethernet (10/100Base-TX)
Safety Approvals
Safety standards
UL 60950-1, CSA 22.2 No. 60950-1
EMC
FCC part 15 subpart B, class B, CSA C108.8 class B
Media
Sizes
3.5 × 5 inches
4 × 6 inches
5 × 7 inches
5.5 × 8.5 inches
8 × 10 inches
A4 (8.3 × 11.7 inches)
Letter (8.5 × 11 inches)
Legal (8.5 × 14 inches)
10 × 12 inches
B4 (JB4) (10.1 × 14.2 inches)
11 × 14 inches
30 × 40 cm (11.8 × 15.7 inches)
A3 (11.7 × 16.5 inches)
US B (11 × 17 inches)
Super A3/B (13 × 19 inches)
B3 (JB3) (14.2 × 20.3 inches)
16 × 20 inches
40 × 60 cm (15.7 × 23.6 inches)
A2 (16.5 × 23.4 inches)
US C (17 × 22 inches)
Weight range
17 lb bond up to 24 lb
A-135
136 | Specifications
Since the quality of any particular brand or type of paper may be changed by
the manufacturer at any time, Epson cannot attest to the quality of any
non-Epson brand or type of paper. Always test samples of paper stock before
purchasing large quantities or printing large jobs.
Poor quality paper may reduce print quality and cause paper jams or other
problems. If you encounter problems, switch to a higher grade of paper. Do
not use curled, folded, or deckle-edge paper.
Printable Area
Default cut sheet margins are 0.12 inch (3 mm) top, right, and left, and
0.56 inch (15 mm) bottom.
The borderless printing feature allows edge-to-edge printing on some media.
Ink Cartridges
Cartridge life:
2 years from production date if unopened; within
6 months after opening package, at 77 °F (25 °C)
Temperature:
–4 to 104 °F (–20 to 40 °C); 1 month at 104 °F
Capacity:
80 ml
Dimensions
Width: 1.19 inches (30.1 mm)
Depth: 3.68 inches (93.4 mm)
Height: 2.76 inches (70.2mm)
A-136
137
Index
A
Banding, 122
Black and white photos
Mac OS X, 57 to 59
Windows, 75 to 77
Black-and-white printing, 75
Blank pages, 127
Blurry prints, 124
Bonjour printing, 23
Borderless printing
Windows, 72
Buttons, control panel, 114
Color problems, 127
ColorSync settings, 54
Component life, checking, 88 to 89
Control Panel, 114
Control panel
aligning print head, 93
buttons, 114
changing language, 103
changing measurement units, 103
cleaning print head, 92
component life, checking, 88 to 89
illustration, 114
ink levels, checking, 88 to 89, 96
lights, 114 to 120
messages, 114 to 120
monitoring printer, 114 to 120
restoring default settings, 103
status check, printing, 88
Custom paper size
Macintosh, 51
Windows, 71 to 72
Custom Preset
Mac OS X, 59
Windows, 77 to 78
C
D
Cable
problems, 126, 127
requirements, 10, 11
Canceling print jobs
Mac OS X, 60
Windows, 80
Cartridges, see Ink cartridges
Cleaning
print head, 90 to 92
printer, 107
Coarse Rendering setting, 82
Color management
Mac OS X, 54, 57 to 59
Windows, 68 to 77
Date and time setting, 101 to 102
Deleting print jobs
Mac OS X, 60
Windows, 80
Depth of printer, 134
Diagnosing problems, 113
Dimensions of printer, 134
Documentation, how to use, 9
Accessories, 11, 96
Adding printer (Macintosh), 22 to 23
Advanced Black and White mode, 75
Advanced Black and White Photo
Mac OS X, 57 to 59
Windows, 75 to 77
Aligning print head, 93
Always spool RAW datatype setting,
81
B
-137
E
Electrical specifications, 134
Energy consumption, 134
Enlarging images, 74
Environmental specifications, 134
138 | Index
Epson
accessories, 11, 96
help, 12
Preferred Protection Plan, 12
Store, 11, 96
Error messages, 114 to 120
Error notification, Windows, 83
Ethernet interface
configuring, 16 to 18
connecting, 15
system requirements, 11
Expansion setting
Macintosh, 56
Windows, 73
F
Faint prints, 123
Firmware, updating, 110 to 112
Flip Horizontal setting
Mac OS X, 53
problems, 127
H
Head Alignment menu, 93
Height of printer, 134
Help, Epson, 12
High Speed Copies setting, 81
High Speed setting
Mac OS X, 53
Windows, 68
Humidity requirements, 134
I
Ink
lightfastness, 136
maintenance cartridge, 88 to 89
monitoring level, 61 to 62
-138
Ink cartridges
checking status, 80, 88 to 89, 96
ordering, 96
replacing, 95 to 100
safety instructions, 14
specifications, 136
Ink light, 114 to 118
Installing printer driver
Macintosh, 20
Windows, 18 to 20
J
Jams, paper, 129 to 132
Job history, 89
L
Layout
Windows options, 71 to 74
LFP Remote Panel, 110 to 112
Lightfastness, 136
Lights, control panel, 114 to 120
M
Mac OS X
advanced media control settings,
55
basic print options, 48 to 53
black and white photos, 57 to 59
canceling print jobs, 60
color management, 54, 57 to 59
ColorSync settings, 54
custom preset, 59
Media Type setting, 52, 63
monitoring print jobs, 60
Index | 139
Macintosh
adding printer, 22 to 23
Bonjour printing, 23
checking ink levels, 61 to 62
Expansion setting, 56
installing printer driver, 20
Printer Utility, 62
software, uninstalling, 109
Status Monitor, 61 to 62
system requirements, 10
TCP/IP printing, 22
Maintenance, 87 to 107
Maintenance cartridge
checking status, 88 to 89
ordering, 11
replacing, 104 to 106
Maintenance menu, 92
Maintenance mode, 103
Manuals, how to use, 9
Margins
incorrect, 127
printing without, 72
Media Type
Mac OS X, 52, 63
Windows, 67, 84
Memory requirements, 10 to 11
Monitoring printer
control panel, 114 to 120
Mac OS X, 60
Macintosh, 61 to 62
Windows, 80 to 83
Motors, checking status, 88 to 89
Moving printer, 108
N
Network port
Windows, 21 to 22
Network setup
control panel, 16 to 18
O
Optimize Enlargement setting, 74
Optional equipment, 11
-139
P
Page Rendering Mode setting, 82
Paper
configuration settings, 55,
74 to 75, 123
custom settings, 43 to 45
custom size, 51
custom size, creating, 50, 71 to 72
handling, 25 to 45
jams, 129 to 132
loading, 29 to 41
Mac OS X options, 51
non-Epson, 43 to 45
printable area, 136
problems, 128 to 132
Windows options, 71 to 74
Paper light, 114 to 120
Paper paths, choosing, 29 to 32
Paper Size setting
Mac OS X, 51
problems, 127
Windows, 72
Paper Source setting
problems, 127
Windows, 71
Pausing print jobs
Mac OS X, 60
Windows, 80
PhotoEnhance, 70
Platen Gap setting
Mac OS X, 56
Windows, 75
Platen gap setting, 123
Power cleaning cycle, 92
Power consumption, 134
Preset
Mac OS X, 59
Windows, 77 to 78
Print as Bitmap setting, 82
Print head
aligning, 93
checking status, 88 to 89
cleaning, 90 to 92
140 | Index
Print jobs
canceling, 60, 80
managing, 60, 80 to 83
pausing, 60, 80
Print quality
Mac OS X, 53
problems, 122 to 125
Windows, 67 to 68
Print speed, improving in Windows,
82
Printable area, 136
Printer
checking status, 61 to 62, 80 to 83,
88
cleaning, 107
dimensions, 134
firmware update, 110 to 112
maintaining, 87 to 107
monitoring, 61 to 62, 80 to 83
motors, checking status, 88 to 89
moving, 108
port, 126
setting up on network, 15
software, uninstalling, 109 to 110
specifications, 134 to 136
status check, 88 to 89
storing, 108
total print volume, 89
transporting, 108
turning off, 13
Printer driver
installing in Macintosh, 20
installing in Windows, 18 to 20
Printer menus
Custom Paper, 43 to 45
Head Alignment, 93
Maintenance, 92
Printer Status, 89
Test Print, 88
Problems
banding, 122
blank paper, 127
blurry prints, 124
cable, 126, 127
color, 127
diagnosing, 113
faint prints, 123
garbled characters, 127
ghosting, 123
graininess, 123
inverted image, 127
margin, 127
misalignment, 122
misregistration, 123
nothing prints, 126
operational, 125 to 126
paper, 128 to 132
paper feeding, 127
paper jams, 129 to 132
print quality, 122 to 125
print speed, 82
printer driver, 126 to 127
printing stops, 125
smeared prints, 124 to 125
Progress Meter, 80, 81
Q
Quality Options, Windows, 67 to 68
R
Registering non-Epson media,
43 to 45
Requirements, system, 10 to 11
Resolution
Mac OS X, 53
Windows, 67
S
Safety
approvals, 135
instructions, 12 to 14
-140
Index | 141
Setting up printer, on network, 15
Software, uninstalling, 109 to 110
Specifications
electrical, 134
environmental, 134
ink cartridges, 136
printable area, 136
printer, 134 to 136
Speed and Progress utility, 80 to 83
Status Monitor
Macintosh, 61 to 62
Windows, 80 to 83
Storing printer, 108
Support, Epson, 12
System requirements, 10 to 11
T
TCP/IP
setting up, 22
Technical support, 12
Temperature requirements, 134
Test Print menu, 88
Time and date setting, 101 to 102
Tone color circle, 77
Total prints, checking, 89
Transporting printer, 108
Troubleshooting, 113 to 132
U
UltraChromeK3 ink cartridges, 96
Uninstalling software, 109 to 110
Unit ID number, 12
Usage count, 89
USB, cable requirements, 10, 11
User-defined paper size, 71 to 72
Utility menu
Macintosh, 62
Windows, 81, 90
W
Waste ink, 104 to 106
Waste ink system, 88 to 89
-141
Width of printer, 134
Windows
adding network port, 21 to 22
Advanced Black and White mode,
75
basic print options, 66 to 68
black and white photos, 75 to 77
borderless printing, 72
canceling print jobs, 80
color management, 68 to 77
custom presets, 77 to 78
driver, 65
Expansion setting, 73
installing printer driver, 18 to 20
layout options, 71 to 74
managing print jobs, 80 to 83
Media Type setting, 84
monitoring preferences, setting, 83
paper configuration options,
74 to 75
software, uninstalling, 109
Speed and Progress utility, 80 to 83
status alerts, 83
Status Monitor, 80 to 83
system requirements, 10 to 11
user-defined paper size, 72
142 | Index
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