Apple | Pavilion dv4-4200 | System information | Apple Pavilion dv4-4200 System information

HP Pavilion dv4 Entertainment PC
Maintenance and Service Guide
© Copyright 2011 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Core are
trademarks of Intel Corporation in the U.S.
and other countries. Microsoft and Windows
are U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of
its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Third Edition: August 2011
First Edition: April 2011
Document Part Number: 645166-003
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,
such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC
adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv
Safety warning notice
Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ..................................................................................... 8
Front ....................................................................................................................................... 8
Display ................................................................................................................................... 9
Buttons .................................................................................................................................. 10
Keys ..................................................................................................................................... 11
Lights .................................................................................................................................... 12
TouchPad .............................................................................................................................. 13
Left side ................................................................................................................................ 14
Right side .............................................................................................................................. 15
Bottom .................................................................................................................................. 16
3 Illustrated parts catalog .................................................................................................. 17
Service tag ............................................................................................................................ 18
Computer major components ................................................................................................... 19
Display assembly subcomponents ............................................................................................. 24
Cable Kit .............................................................................................................................. 25
Mass storage devices ............................................................................................................. 26
Miscellaneous parts ................................................................................................................ 27
Plastics Kit ............................................................................................................................. 28
Sequential part number listing .................................................................................................. 29
4 Removal and replacement procedures ............................................................................ 34
Preliminary replacement requirements ....................................................................................... 34
Tools required ......................................................................................................... 34
Service considerations ............................................................................................. 34
Plastic parts ............................................................................................. 34
Cables and connectors ............................................................................. 34
Drive handling ......................................................................................... 35
Grounding guidelines .............................................................................................. 35
v
Electrostatic discharge damage .................................................................. 35
Packaging and transporting guidelines ........................................ 37
Component replacement procedures ........................................................................................ 39
Service tag ............................................................................................................. 39
Computer feet ......................................................................................................... 40
Battery ................................................................................................................... 41
SIM ....................................................................................................................... 42
WLAN module ........................................................................................................ 44
WWAN module ..................................................................................................... 47
RTC battery ............................................................................................................ 49
Memory module ...................................................................................................... 50
Optical drive .......................................................................................................... 52
Hard drive ............................................................................................................. 55
Keyboard ............................................................................................................... 57
Top cover ............................................................................................................... 60
Power button board ................................................................................................. 65
TouchPad LED board ............................................................................................... 67
TouchPad button board ............................................................................................ 69
Optical drive connector cable ................................................................................... 71
Audio/USB board ................................................................................................... 73
Power connector cable ............................................................................................ 74
System board ......................................................................................................... 76
Heat sink ................................................................................................................ 80
Processor ............................................................................................................... 85
Fan ....................................................................................................................... 88
Speakers ................................................................................................................ 90
Display assembly .................................................................................................... 91
5 Setup Utility (BIOS) and System Diagnostics .................................................................... 99
Using Setup Utility .................................................................................................................. 99
Starting Setup Utility ................................................................................................ 99
Changing the language of Setup Utility ...................................................................... 99
Navigating and selecting in Setup Utility .................................................................. 100
Displaying system information ................................................................................. 100
Restoring factory settings in Setup Utility ................................................................... 101
Exiting Setup Utility ............................................................................................... 101
Updating the BIOS ................................................................................................ 101
Determining the BIOS version .................................................................. 102
Downloading a BIOS update ................................................................... 102
Using System Diagnostics ...................................................................................................... 103
vi
6 Specifications ............................................................................................................... 104
Computer specifications ........................................................................................................ 104
14.0-inch display specifications ............................................................................................. 105
Hard drive specifications ...................................................................................................... 106
Hard drive specifications (continued) ...................................................................................... 107
7 Backup and recovery .................................................................................................... 108
Restore ............................................................................................................................... 108
Creating restore media ......................................................................................................... 109
Performing a system restore ................................................................................................... 110
Restoring using the dedicated recovery partition (select models only) ........................... 110
Restoring using the restore media ............................................................................ 111
Changing the computer boot order .......................................................................... 111
Backing up and recovering your information ........................................................................... 112
Using Windows Backup and Restore ....................................................................... 113
Using Windows system restore points ...................................................................... 113
When to create restore points .................................................................. 113
Create a system restore point ................................................................... 114
Restore to a previous date and time .......................................................... 114
8 Power cord set requirements ........................................................................................ 115
Requirements for all countries ................................................................................................ 115
Requirements for specific countries and regions ....................................................................... 116
9 Recycling ...................................................................................................................... 117
Battery ................................................................................................................................ 117
Display ............................................................................................................................... 117
Index ............................................................................................................................... 123
vii
viii
1
Product description
Category
Description
Computer models
equipped with an
AMD processor
Product Name
HP Pavilion dv4 Entertainment PC
√
Processors
AMD® Sabine A8-3530MX 2.6-GHz processor
(1.9-GHz FSB, 4.0-MB L2 cache, Quad Core,
45 W)
√
AMD Sabine A8-3510MX 2.5-GHz processor
(1.5-GHz FSB, 4.0-MB L2 cache, Quad Core,
45 W)
√
AMD Sabine A8-3500M 2.4-GHz processor
(1.5-GHz FSB, 4.0-MB L2 cache, Quad Core,
35 W)
√
AMD Sabine A6-3410MX 2.3-GHz processor
(1.6-GHz FSB, 4.0-MB L2 cache, Quad Core,
45 W)
√
AMD Sabine A6-3400M 2.3-GHz processor
(1.4-GHz FSB, 4.0-MB L2 cache, Quad Core,
35 W)
√
AMD Sabine A4-3310MX 2.5-GHz processor
(2.1-GHz FSB, 2.0-MB L2 cache, Dual Core,
45 W)
√
AMD Sabine A4-3300M 2.5-GHz processor
(11.9-GHz FSB, 2.0-MB L2 cache, Dual Core,
35 W)
√
Computer models
equipped with an
Intel processor
√
Intel® Core® i5-2540M 2.60-GHz (SC turbo up
to 3.30-GHz) processor (3.0-MB L3 cache,
Dual Core, 35 W)
√
Intel Core i5-2520M 2.50-GHz (SC turbo up to
3.20-GHz) processor (3.0-MB L3 cache,
Dual Core, 35 W)
√
Intel Core i5-2430M 2.40-GHz (SC turbo up to
3.00-GHz) processor (3.0-MB L3 cache,
dual core, 35 W)
√
1
Category
Chipset
Description
Computer models
equipped with an
AMD processor
Intel Core i5-2410M 2.30-GHz (SC turbo up to
2.90-GHz) processor (3.0-MB L3 cache,
Dual Core, 35 W)
√
Intel Core i3-2350M 2.30-GHz processor (3.0MB L3 cache, Dual Core, 35 W)
√
Intel Core i3-2330M 2.20-GHz processor (3.0MB L3 cache, Dual Core, 35 W)
√
Intel Core i3-2310M 2.10-GHz processor (3.0MB L3 cache, Dual Core, 35 W)
√
Intel Pentium B960 2.20-GHz processor (TJ85,
2.0-MB L3 cache, dual core, 35 W, TDP)
√
Intel Pentium B950 2.10-GHz processor (TJ85,
2.0-MB L2 cache, Dual Core, 35 W, TDP)
√
Intel Pentium B940 2.00-GHz processor (TJ85,
2.0-MB L2 cache, Dual Core, 35 W, TDP)
√
AMD A60M fusion controller hub (FCH)
√
√
Intel HM65 Express Chipset
Graphics
Discrete graphics: AMD Radeon™ HD
6470M discrete-class graphics with 1024- MB of
dedicated video memory (128 MB × 16 DDR3
900 MHz 4 PCs); 64-bit S3 package; muxless
switchable
√
Supports HD decode, DX11, and HDMI, BACO,
and dual graphics
√
UMA graphics:
√
●
AMD Radeon HD 6620M graphics (for use
with computer models equipped with an A8
processor)
●
AMD Radeon HD 6520M graphics (for use
with computer models equipped with an A6
processor)
●
AMD Radeon HD 6480M graphics (for use
with computer models equipped with an A4
processor)
Supports HD decode, DX11, and HDMI
2
Computer models
equipped with an
Intel processor
√
Discrete graphics: AMD Radeon HD 6470M
with discrete-class graphics 1024- MB of
dedicated video memory (128 MB × 16 DDR3
900 MHz × 4 PCs); 64-bit S3 package; muxless
switchable
√
Supports HD decode, DX11, HDMI, and BACO
√
Chapter 1 Product description
Category
Description
Computer models
equipped with an
AMD processor
√
UMA graphics:
●
Intel HD 3000 GT2 graphics (for use with
computer models equipped with an Intel i5
or i3 processor)
●
Intel HD GT1 graphics (for use with
computer models equipped with an Intel
Pentium processor)
√
Supports HD decode, DX10, and HDMI
Panel
14.0-in, high-definition (HD), light-emitting diode
(LED), SVA BrightView (1366×768) display;
typical brightness: 200 nits
√
√
All display assemblies include 2 wireless local
area network (WLAN) antenna cables
√
√
Supports 16:9 ultra wide aspect ratio
√
√
√
Select computer model display assemblies include
2 wireless wide area network (WWAN) antenna
cables
Memory
Hard drives
Computer models
equipped with an
Intel processor
2 customer-accessible/upgradable memory
module slots
√
√
Supports dual-channel memory
√
√
Supports up to 8192 GB of system RAM
√
√
DDR3/1333-MHz
√
√
Supports the following configurations:
√
√
√
√
●
8192-MB total system memory (4096×2; not
supported on a 32-bit operating system)
●
6144-MB total system memory (4096×1 +
2048×1; not supported on a 32-bit
operating system)
●
4096-MB total system memory (4096×1 or
2048×2)
●
3072-MB total system memory (2048×1 +
1024×1)
●
2048-MB total system memory (2048×1 or
1024×2)
●
1024-MB total system memory (1024×1; not
supported on a 64-bit operating system)
Supports 6.35-cm (2.5-in) hard drives in 12.7mm (.50-in), 9.5-mm (.37-in), and 7.0-mm (.
28-in) thicknesses
3
Category
Description
Customer-accessible
Computer models
equipped with an
AMD processor
√
√
√
Supports Accelerometer hard drive protection
Serial ATA
√
√
Supports the following hard drives:
√
√
Fixed
√
√
Serial ATA
√
√
12.7-mm tray load
√
√
Supports zero-power optical drive
√
√
Blu-ray ROM DVD±R/RW FX Super Multi DoubleLayer Drive
√
√
Blu-ray ROM DVD±R/RW Super Multi DoubleLayer Drive
√
√
DVD±RW and CD-RW FX Super Multi DoubleLayer Combo Drive
√
√
DVD±RW and CD-RW Super Multi Double-Layer
Combo Drive
√
√
Dual digital microphones with appropriate beamforming, echo-cancellation, noise-suppression
software
√
√
High-definition Dolby Home Theater version 4
Audio
√
√
Two HP Pavilion-branded Altec/ Lansing speakers
√
√
Supports Microsoft Premium requirements
√
√
HP TrueVision high-definition webcam (fixed, no
tilt with activity LED, 1280×800 by 30 frames per
second
√
√
Ethernet
Integrated 10/100/1000 network interface card
(NIC)
√
√
Wireless
Integrated WLAN options by way of wireless
module
√
√
Optical drive
Audio and video
4
Computer models
equipped with an
Intel processor
●
1-TB, 5400-rpm, 12.7-mm
●
750-GB, 7200-rpm, 7.0-mm
●
750-GB, 5400-rpm, 7.0-mm
●
640-GB, 7200-rpm, 7.0-mm
●
500-GB, 7200-rpm, 7.0-mm
●
320-GB, 7200-rpm, 7.0-mm
Chapter 1 Product description
Category
Description
Computer models
equipped with an
AMD processor
Two WLAN antennas built into display assembly
√
√
Supports the following WLAN formats:
√
√
●
Atheros 9485GN 802.11b/g/n 1×1 WiFi
and 3012 Bluetooth 4.0 Combo Adapter
●
Atheros AR9002WB-1NGB 802.11b/g/n
1×1 WiFi and Bluetooth 2.1+EDR Combo
Adapter (BT3.0+HS ready)
●
Broadcom 4313GN 802.11b/g/n 1×1
WiFi and 20702 Bluetooth 4.0
Combo Adapter
●
Ralink 5390GN 802.11b/g/n 1×1 WiFi
Adapter
●
Realtek 8188BC8 802.11a/b/g/n 2×2
WiFi and Bluetooth 3.0+HS Combo Adapter
●
Realtek 8188GN 802.11b/g/n 1x1 WiFi
Adapter
√
Supports the following WLAN formats:
External media card
Computer models
equipped with an
Intel processor
●
Intel Centrino Advanced-N 6230 WLAN
module
●
Intel Centrino Wireless-N 1000 802.11b/
g/n 1×2 WLAN module
Integrated WWAN options by way of wireless
module
√
Two WWAN antennas built into display
assembly
√
Supports the following WWAN formats:
√
●
HP hs2340 HSPA+ Mobile Broadband
Module
●
HP un2420 EV-DO/HSPA Mobile
Broadband Module
HP Multi-Format Digital Media Reader supports
the following digital card formats:
●
MultiMediaCard (MMC)
●
Secure Digital (SD) Memory Card
Subscriber identity module (SIM) slot (populated
with WWAN; tool-less useraccessible)
√
√
√
5
Category
Description
Ports
●
3-pin AC power
●
Audio-in (mono microphone)
●
Audio-out (stereo headphone)
●
HDMI version 1.4 supporting 1920 ×1200
@ 60Hz
●
RJ-45 (Ethernet, includes link and activity
lights)
●
USB 2.0 (3 ports)
●
VGA (Dsub 15 pin) supporting 2048×1536
external resolution @ 75 Hz, hot plug and
unplug and auto-detection for correct output
to wide-aspect vs. standard aspect video
Keyboard/pointing
devices
Power requirements
√
Full-size 14-in, DuraCoat, island-style keyboard
(in black and silver)
√
√
TouchPad with multi-touch gestures, 2-finger
scrolling, and pinch-zoom enabled
√
√
Taps enabled by default
√
√
Supports the following HP Smart AC
adapters:
√
√
√
√
√
√
●
90-W PFC RC V 3-wire HP Smart AC
adapter
●
65-W RC V 3-wire HP Smart AC adapter
●
9-cell, 100-Whr, 3.00-Ah Liion battery
●
6-cell, 62-Whr, 2.80-Ah Li-ion battery
●
6-cell, 55-Whr, 2.55-Ah Li-ion battery
Security cable slot
√
Supports Intel AT-p
Operating system
6
Computer models
equipped with an
Intel processor
√
Supports the following batteries:
Security
Computer models
equipped with an
AMD processor
Preinstalled:
●
Windows 7 Home Basic (64- and 32-bit)
●
Windows 7 Home Premium (64- and 32-bit)
●
Windows 7 Professional (64- and 32-bit)
●
Windows 7 Starter 32-bit
●
FreeDOS
Chapter 1 Product description
√
√
Category
Description
Serviceability
End-user replaceable parts:
●
AC adapter
●
Battery
●
Hard drive
●
Memory modules (2)
●
Optical drive
●
WLAN module
End-user replaceable parts:
●
AC adapter
●
Battery
●
Hard drive
●
Memory modules (2)
●
Optical drive
●
SIM
●
WLAN module
●
WWAN module
Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
√
√
7
2
External component identification
Front
Item
Component
Description
(1)
Digital Media Slot
Supports the following digital card formats:
(2)
8
Speakers (2)
Chapter 2 External component identification
●
MultiMediaCard (MMC)
●
Secure Digital (SD) Memory Card
Produce sound.
Display
Item
Component
Description
(1)
WWAN antennas (2)* (select models only)
Send and receive wireless signals to communicate
with WWANs.
(2)
WLAN antennas (2)*
Send and receive wireless signals to communicate
with WLANs.
(3)
Internal microphones
Record sound.
(4)
Webcam light
On: The webcam is in use.
(5)
Webcam
Records video and captures still photographs.
To use the webcam, select Start > All Programs >
CyberLink YouCam > CyberLink YouCam.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region. These notices are located in Help and Support.
Display
9
Buttons
Item
Component
Description
(1)
Power button
●
When the computer is off, press the button to turn on
the computer.
●
When the computer is on, press the button briefly to
initiate Sleep.
●
When the computer is in the Sleep state, press the
button briefly to exit Sleep.
●
When the computer is in Hibernation, press the
button briefly to exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off
the computer.
To learn more about your power settings, select Start >
Control Panel > System and Security > Power
Options, or refer to the HP Notebook Reference Guide.
(2)
Web browser button
Opens a Web browser.
NOTE: Until you set up your Internet or network
services, this button opens the Internet
Connection Wizard.
10
Chapter 2 External component identification
Keys
Item
Component
Description
(1)
esc key
Displays system information when pressed in combination
with the fn key.
(2)
fn key
Displays system information when pressed in combination
with the esc key.
(3)
Windows logo key
Displays the Windows Start menu.
(4)
Windows applications key
Displays a shortcut menu for items beneath the pointer.
(5)
Action keys
Execute frequently used system functions.
Keys
11
Lights
Item
Component
Description
(1)
Power light
●
White: The computer is on.
●
Blinking white: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
Amber: Computer sound is off.
●
Off: Computer sound is on.
●
White: An integrated wireless device, such as a
WLAN device and/or a Bluetooth device, is on.
●
Amber: All wireless devices are off.
●
White: Caps lock is on.
●
Off: Caps lock is off.
(2)
(3)
(4)
12
Mute light
Wireless light
Caps lock light
Chapter 2 External component identification
TouchPad
Item
Component
Description
(1)
TouchPad light
●
Amber: The TouchPad is off.
●
On: The TouchPad is on.
(2)
TouchPad on/off button
Turns the TouchPad on and off. Quickly double-tap the
TouchPad on/off button to turn the TouchPad on and off.
(3)
Left TouchPad button
Functions like the left button on an external mouse.
(4)
TouchPad zone
Moves the pointer and selects or activates items on
the screen.
(5)
Right TouchPad button
Functions like the right button on an external mouse.
TouchPad
13
Left side
Item
Component
Description
(1)
Security cable slot
Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
(2)
Vents (2)
Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during
routine operation.
(3)
External monitor port
Connects an external VGA monitor or projector.
(4)
RJ-45 (network) jack
Connects a network cable.
(5)
HDMI port (select models only)
Connects an optional video or audio device, such as a
high-definition television, or any compatible digital or
audio component.
(6)
USB ports (2)
Connect optional USB devices.
(7)
Power light
●
White: The computer is on.
●
Blinking white: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
White: The computer is on.
●
Blinking white: The computer is in the Sleep state.
(8)
Hard drive light
NOTE: For information on HP ProtectSmart Hard Drive
Protection, refer to the HP Notebook Reference Guide.
14
Chapter 2 External component identification
Right side
Item
Component
Description
(1)
Optical drive
Reads and writes to an optical disc.
(2)
Optical drive light
●
Green: The optical drive is being accessed.
●
Off: The optical drive is idle.
(3)
Audio-out (headphone) jack
Produce sound when connected to optional powered
stereo speakers, headphones, ear buds, a headset, or
television audio.
WARNING! To reduce the risk of personal injury,
adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety information,
refer to the Regulatory, Safety, and Environmental
Notices.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
(4)
Audio-in (microphone) jack
Connects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
(5)
USB port
Connects optional USB devices.
(6)
AC adapter light
●
White: The computer is connected to external power
and the battery is fully charged.
●
Amber: The battery is charging.
●
Off: The computer is not connected to external
power.
(7)
Power connector
Connects an AC adapter.
Right side
15
Bottom
Item
Component
Description
(1)
SIM slot (select models only)
Supports a wireless subscriber identity module (SIM). The
SIM slot is located inside the battery bay.
(2)
Battery bay
Holds the battery.
(3)
Vents (5)
Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during
routine operation.
(4)
Battery release latch
Releases the battery from the battery bay.
(5)
Memory module/wireless module
compartment
Contains the memory module slots, the WLAN and
WWAN devices, and the keyboard access screw.
CAUTION: To prevent an unresponsive system, replace
the wireless module only with a wireless module
authorized for use in the computer by the governmental
agency that regulates wireless devices in your country or
region. If you replace the module and then receive a
warning message, remove the module to restore
computer functionality, and then contact technical support
through Help and Support.
(6)
16
Hard drive bay
Chapter 2 External component identification
Holds the hard drive and the optical drive access screw.
3
Illustrated parts catalog
17
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
18
Item
Description
Function
(1)
Product name
This is the product name affixed to the front of
the computer.
(2)
Serial number (s/n)
This is an alphanumeric identifier that is unique to
each product.
(3)
Part number/Product number (p/n)
This number provides specific information about the
product's hardware components. The part number
helps a service technician to determine what
components and parts are needed.
(4)
Warranty period
This number describes the duration of the warranty
period for the computer.
(5)
Model description
This is the alphanumeric identifier used to locate
documents, drivers, and support for the computer.
Chapter 3 Illustrated parts catalog
Computer major components
Computer major components
19
Item
Component
(1)
14.0-in, high definition (HD), light-emitting diode (LED), BrightView SVA display assembly
(includes microphone and wireless antenna transceivers and cables):
In espresso black finish
650463-001
In Pacific blue finish
650465-001
In ruby red finish
650467-001
NOTE:
(2)
Spare part number
For more display assembly spare part information, see Display assembly subcomponents on page 24.
Keyboard (includes keyboard cable):
Black keyboard for use with all computer models in Latin America
650470-161
Black keyboard for use only with computer models equipped with an Intel processor:
For use in Brazil
650470-201
For use in Canada
650470-121
For use in the United States
650470-001
Silver keyboard for use with all computer models in Latin America
654484-161
Silver keyboard for use only with computer models equipped with an Intel processor:
For use in Brazil
654484-201
For use in French Canada
654484-121
For use in the United States
654484-001
Silver keyboard with backlight for use only with computer models equipped with an Intel processor (includes
backlight cable):
(3)
20
For use in Canada
650471-121
For use in the United States
650471-001
Top cover (includes TouchPad and TouchPad cable)
In espresso black finish
650487-001
In Pacific blue finish
650490-001
In ruby red finish
650489-001
(4)
Power button board (includes cable)
650475-001
(5)
TouchPad LED board (includes cable)
650477-001
(6)
TouchPad button board (includes bracket and cable)
650476-001
(7)
Optical drive connector cable (includes bracket)
650456-001
(8)
Audio/USB board:
For use only on computer models equipped with a graphics subsystem with
discrete memory
660308-001
For use only on computer models equipped with a graphics subsystem with
UMA memory
650474-001
Chapter 3 Illustrated parts catalog
Item
Component
Spare part number
NOTE: The audio/USB board spare part kit does not include the audio/USB board cable. The audio/USB board
cable is included in the Cable Kit, spare part number 652696-001.
Plastics Kit, includes:
650478-001
(9a)
Hard drive compartment cover (includes one captive screw, secured by a C-clip)
(9b)
Memory module/wireless module compartment cover (includes one captive screw, secured by a C-clip)
NOTE:
See Plastics Kit on page 28 for more Plastics Kit spare part information.
(10)
Power connector cable (includes bracket)
(11)
System board (includes replacement thermal material):
(12)
650457-001
For use only with computer models equipped with an AMD processor and a graphics
subsystem with discrete video memory (includes 1-GB of graphics subsystem memory)
653427-001
For use only with computer models equipped with an AMD processor and a graphics
subsystem with UMA video memory
653428-001
For use only with computer models equipped with an Intel processor and a graphics
subsystem with discrete video memory (includes 1-GB of graphics subsystem memory)
650486-001
For use only with computer models equipped with an Intel processor and a graphics
subsystem with UMA video memory
650485-001
Thermal Material Kit (includes replacement thermal paste and pads)
651046-001
Processor (includes replacement thermal material):
AMD Sabine A8-3530MX 2.6-GHz processor (1.9-GHz FSB, 4.0-MB L2 cache,
Quad Core, 45 W)
653364-001
AMD Sabine A8-3510MX 2.5-GHz processor (1.5-GHz FSB, 4.0-MB L2 cache,
Quad Core, 45 W)
653358-001
AMD Sabine A8-3500M 2.4-GHz processor (1.5-GHz FSB, 4.0-MB L2 cache,
Quad Core, 35 W)
653350-001
AMD Sabine A6-3410MX 2.3-GHz processor (1.6-GHz FSB, 4.0-MB L2 cache,
Quad Core, 45 W)
653357-001
AMD Sabine A6-3400M 2.3-GHz processor (1.4-GHz FSB, 4.0-MB L2 cache,
Quad Core, 35 W)
653349-001
AMD Sabine A4-3310MX 2.5-GHz processor (2.1-GHz FSB, 2.0-MB L2 cache,
Dual Core, 45 W)
653356-001
AMD Sabine A4-3300M 2.5-GHz processor (1.9-GHz FSB, 2.0-MB L2 cache,
Dual Core, 35 W)
653348-001
Intel Core i5-2540M 2.60-GHz (SC turbo up to 3.30-GHz) processor (3.0-MB
L3 cache, Dual Core, 35 W)
631253-001
Intel Core i5-2520M 2.50-GHz (SC turbo up to 3.20-GHz) processor (3.0-MB
L3 cache, Dual Core, 35 W)
631255-001
Intel Core i5-2430M 2.40-GHz (SC turbo up to 3.00-GHz) processor (3.0MB L3 cache, dual core, 35 W)
653341-001
Computer major components
21
Item
(13)
(14)
Spare part number
Intel Core i5-2410M 2.30-GHz (SC turbo up to 2.90-GHz) processor (3.0-MB
L3 cache, Dual Core, 35 W)
638039-001
Intel Core i3-2350M 2.30-GHz processor (3.0-MB L3 cache, Dual Core, 35 W)
653340-001
Intel Core i3-2330M 2.20-GHz processor (3.0-MB L3 cache, Dual Core, 35 W)
653339-001
Intel Core i3-2310M 2.10-GHz processor (3.0-MB L3 cache, Dual Core, 35 W)
638037-001
Intel Pentium B960 2.20-GHz processor (TJ85, 2.0-MB L3 cache, dual core, 35 W,
TDP)
664662-001
Intel Pentium B950 2.10-GHz processor (TJ85, 2.0-MB L2 cache, Dual Core,
35 W, TDP)
653338-001
Intel Pentium B940 2.00-GHz processor (TJ85, 2.0-MB L2 cache, Dual Core,
35 W, TDP)
653337-001
Heat sink (includes replacement thermal material):
For use only with computer models equipped with an AMD processor and a graphics
subsystem with discrete video memory
653426-001
For use only with computer models equipped with an Intel processor and a graphics
subsystem with discrete video memory
650459-001
For use only with computer models equipped with a graphics subsystem with UMA
video memory
650458-001
Fan:
For use only with computer models equipped with a graphics subsystem with discrete
video memory
654465-001
For use only with computer models equipped with a graphics subsystem with UMA
video memory
650460-001
(15)
Speakers (includes cables)
650484-001
(16)
Base enclosure (includes battery release latch, heat sink, replacement thermal
material, and 4 rubber feet)
650453-001
Rubber Feet Kit (not illustrated, includes four rubber feet)
650480-001
(17)
(18)
22
Component
Battery:
9-cell, 100-Whr, 3.00-Ah Li-ion battery
636631-001
6-cell, 62-Whr, 2.80-Ah Li-ion battery
593562-001
6-cell, 55-Whr, 2.55-Ah Li-ion battery
593554-001
Optical drive (includes bezel and bracket):
Blu-ray ROM DVD±R/RW FX Super Multi Double-Layer Drive
659870-001
Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive
650473-001
DVD±RW and CD-RW FX Super Multi Double-Layer Combo Drive
659869-001
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive
650472-001
Optical drive bay space saver (not illustrated)
659630-001
Chapter 3 Illustrated parts catalog
Item
Component
(19)
Hard drive (SATA; does not include hard drive connector cable, hard drive bracket, or screws):
NOTE:
Spare part number
The hard drive connector cable is included in the Cable Kit, spare part number 652696-001.
1-TB, 5400-rpm, 12.7-mm
638974-001
750-GB, 7200-rpm, 7.0-mm
633252-001
750-GB, 5400-rpm, 7.0-mm
634250-001
640-GB, 7200-rpm, 7.0-mm
621046-001
500-GB, 7200-rpm, 7.0-mm
634925-001
320-GB, 7200-rpm, 7.0-mm
634862-001
Hard Drive Hardware Kit (not illustrated, includes hard drive bracket and screws)
653525-001
NOTE: See Mass storage devices on page 26 for more Hard Drive Hardware
Kit information.
(20)
Memory modules (2, PC3, 10600, 1333-MHz):
4 GB
621569-001
2 GB
621565-001
1 GB
639738-001
(21)
RTC battery
449137-001
(22)
WWAN module (for use only with computer models equipped with an Intel processor):
(23)
HP un2420 EV-DO/HSPA Mobile Broadband Module
531993-001
HP hs2340 HSPA+ Mobile Broadband Module
632155-001
WLAN module:
For use with all computer models:
Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter
655795-001
Atheros AR9002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo
Adapter (BT3.0+HS ready)
593127-001
Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0
Combo Adapter
657325-001
Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter
630703-001
Realtek 8188BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS Combo Adapter
602993-001
Realtek 8188GN 802.11b/g/n 1×1 WiFi Adapter
640926-001
For use only with computer models equipped with an Intel processor:
Intel Centrino Advanced-N 6230 WLAN module
631956-001
Intel Centrino Wireless-N 1000 802.11b/g/n 1×2 WLAN module
572520-001
Computer major components
23
Display assembly subcomponents
24
Item
Component
Spare part number
(1)
Display bezel
650454-001
(2)
Display hinge covers (2)
650462-001
(3)
Webcam/microphone module
650494-001
(4)
14.0-in, HD, LED, BrightView SVA display panel
650479-001
(5)
Display Hinge Kit (includes left and right display hinges and brackets)
650461-001
(6)
Display Cable Kit (includes display panel cable and webcam/microphone
module cable)
650455-001
(7)
WLAN Antenna Kit (includes left and right WLAN antenna cables and transceivers)
650444-001
(8)
WWAN Antenna Kit (includes left and right WLAN antenna cables
and transceivers)
650445-001
(9)
Display enclosure:
Chapter 3 Illustrated parts catalog
Item
Component
Spare part number
In espresso black finish
650446-001
In Pacific blue finish
650449-001
In ruby red finish
650448-001
Display Screw Kit (not illustrated)
650483-001
Display Rubber Kit (not illustrated, includes 2 rubber screw covers)
650481-001
Component
Spare part number
Cable Kit, includes:
652696-001
Cable Kit
Item
(1)
Audio/USB board cable
(2)
Hard drive connector cable
Cable Kit
25
Mass storage devices
Item
Component
(1)
Hard drive (SATA, does not include the hard drive connector cable, hard drive bracket, or screws):
NOTE:
(2)
Spare part number
The hard drive connector cable is included in the Cable Kit, spare part number 652696-001.
1-TB, 5400-rpm, 12.7-mm
638974-001
750-GB, 7200-rpm, 7.0-mm
633252-001
750-GB, 5400-rpm, 7.0-mm
634250-001
640-GB, 7200-rpm, 7.0-mm
621046-001
500-GB, 7200-rpm, 7.0-mm
634925-001
320-GB, 7200-rpm, 7.0-mm
634862-001
Hard Drive Hardware Kit, includes:
653525-001
Hard drive bracket
Screws (not illustrated)
(3)
26
Optical drive (includes bezel and bracket):
Blu-ray ROM DVD±R/RW FX Super Multi Double-Layer Drive
659870-001
Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive
650473-001
Chapter 3 Illustrated parts catalog
Item
Component
Spare part number
DVD±RW and CD-RW FX Super Multi Double-Layer Combo Drive
659869-001
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive
650472-001
Miscellaneous parts
Component
Spare part number
HP Smart AC adapter:
90-W PFC RC V 3-wire HP Smart AC adapter
609940-001
65-W RC V 3-wire HP Smart AC adapter
609939-001
Power cord (3-pin, black, 1.83-m):
Power cord for use in North America
490371-001
For use only with computer models equipped with an Intel processor:
For use in Argentina
490371-D01
For use in Brazil
490371-202
For use in Italy
490371-061
Screw Kit
650482-001
Miscellaneous parts
27
Plastics Kit
Item
28
Component
Spare part number
Plastics Kit, includes:
650478-001
(1)
Hard drive compartment cover (includes one captive screw, secured by a C-clip)
(2)
Memory module/wireless module compartment cover (includes one captive screw, secured by a C-clip)
Chapter 3 Illustrated parts catalog
Sequential part number listing
Spare part number
Description
449137-001
RTC battery
490371-001
Power cord for use in North America (for use with all computer models; 3-pin, black, 1.83-m)
490371-061
Power cord for use in Italy (for use only with computer models equipped with an Intel processor;
3-pin, black, 1.83-m)
490371-202
Power cord for use in Brazil (for use only with computer models equipped with an Intel processor;
3-pin, black, 1.83-m)
490371-D01
Power cord for use in Argentina (for use only with computer models equipped with an
Intel processor; 3-pin, black, 1.83-m)
531993-001
HP un2420 EV-DO/HSPA Mobile Broadband Module (for use only with computer models
equipped with an Intel processor)
572520-001
Intel Centrino Wireless-N 1000 802.11b/g/n 1×2 WLAN module (for use only with computer
models equipped with an Intel processor)
593127-001
Atheros AR9002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter
(BT3.0+HS ready)
593554-001
6-cell, 55-Whr, 2.55-Ah Li-ion battery
593562-001
6-cell, 62-Whr, 2.80-Ah Li-ion battery
602993-001
Realtek 8188BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS Combo Adapter
609939-001
65-W RC V 3-wire HP Smart AC adapter
609940-001
90-W PFC RC V 3-wire HP Smart AC adapter
621046-001
640-GB, 7200-rpm, 7.0-mm, SATA hard drive (does not include hard drive connector cable, hard
drive bracket, or screws)
621565-001
2-GB memory module (PC3, 10600, 1333-MHz)
621569-001
4-GB memory module (PC3, 10600, 1333-MHz)
630703-001
Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter
631253-001
Intel Core i5-2540M 2.60-GHz (SC turbo up to 3.30-GHz) processor (3.0-MB L3 cache,
Dual Core, 35 W; includes replacement thermal material)
631255-001
Intel Core i5-2520M 2.50-GHz (SC turbo up to 3.20-GHz) processor (3.0-MB L3 cache,
Dual Core, 35 W; includes replacement thermal material)
631956-001
Intel Centrino Advanced-N 6230 WLAN module (for use only with computer models equipped
with an Intel processor)
632155-001
HP hs2340 HSPA+ Mobile Broadband Module (for use only with computer models equipped with
an Intel processor)
633252-001
750-GB, 7200-rpm, 7.0-mm, SATA hard drive (does not include hard drive connector cable, hard
drive bracket, or screws)
634250-001
750-GB, 5400-rpm, 7.0-mm, SATA hard drive (does not include hard drive connector cable, hard
drive bracket, or screws)
Sequential part number listing
29
30
Spare part number
Description
634862-001
320-GB, 7200-rpm, 7.0-mm, SATA hard drive (does not include hard drive connector cable, hard
drive bracket, or screws)
634925-001
500-GB, 7200-rpm, 7.0-mm, SATA hard drive (does not include hard drive connector cable, hard
drive bracket, or screws)
636631-001
9-cell, 100-Whr, 3.00-Ah Li-ion battery
638037-001
Intel Core i3-2310M 2.10-GHz processor (3.0-MB L3 cache, Dual Core, 35 W; includes
replacement thermal material)
638039-001
Intel Core i5-2410M 2.30-GHz (SC turbo up to 2.90-GHz) processor (3.0-MB L3 cache,
Dual Core, 35 W; includes replacement thermal material)
638974-001
1-TB, 5400-rpm, 12.7-mm, SATA hard drive (does not include hard drive connector cable, hard
drive bracket, or screws)
639738-001
1-GB memory module (PC3, 10600, 1333-MHz)
640926-001
Realtek 8188GN 802.11b/g/n 1×1 WiFi Adapter
650444-001
WLAN Antenna Kit (includes left and right WLAN antenna cables and transceivers)
650445-001
WWAN Antenna Kit (includes left and right WWAN antenna cables and transceivers)
650446-001
Display enclosure in espresso black finish
650448-001
Display enclosure in ruby red finish
650449-001
Display enclosure in Pacific blue finish
650453-001
Base enclosure (includes battery release latch, heat sink, replacement thermal material, and 4
rubber feet)
650454-001
Display bezel
650455-001
Display Cable Kit (includes display panel cable and webcam/microphone module cable)
650456-001
Optical drive connector cable
650457-001
Power connector cable
650458-001
Heat sink for use only with computer models equipped with a graphics subsystem with UMA video
memory (includes replacement thermal material)
650459-001
Heat sink for use only with computer models equipped with an Intel processor and a graphics
subsystem with discrete video memory (includes replacement thermal material)
650460-001
Fan for use only with computer models equipped with a graphics subsystem with
UMA video memory
650461-001
Display Hinge Kit (includes left and right display hinges and brackets)
650462-001
Display hinge covers
650463-001
14.0-in, HD, LED, BrightView SVA display assembly in espresso black finish (includes microphone
and wireless antenna transceivers and cables)
650465-001
14.0-in, HD, LED, BrightView SVA display assembly in Pacific blue finish (includes microphone
and wireless antenna transceivers and cables)
Chapter 3 Illustrated parts catalog
Spare part number
Description
650467-001
14.0-in, HD, LED, BrightView SVA display assembly in ruby red finish (includes microphone and
wireless antenna transceivers and cables)
650470-001
Black keyboard for use in North America (for use only with computer models equipped with an
Intel processor; includes keyboard cable)
650470-121
Black keyboard for use in Canada (for use only with computer models equipped with an
Intel processor; includes keyboard cable)
650470-161
Black keyboard for use in Latin America (includes keyboard cable)
650470-201
Black keyboard for use in Brazil (for use only with computer models equipped with an
Intel processor; includes keyboard cable)
650471-001
Silver keyboard with backlight for use in North America (for use only with computer models
equipped with an Intel processor; includes keyboard cable and backlight cable)
650471-121
Silver keyboard with backlight for use in French Canada (for use only with computer models
equipped with an Intel processor; includes keyboard cable and backlight cable)
650472-001
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive
650473-001
Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive
650474-001
Audio/USB board for use on computer models equipped with a graphics subsystem with
UMA memory
NOTE: The audio/USB board spare part kit does not include the audio/USB board cable. The
audio/USB board cable is included in the Cable Kit, spare part number 652696-001.
650475-001
Power button board (includes cable)
650476-001
TouchPad button board (includes bracket and cable)
650477-001
TouchPad LED board (includes bracket and cable)
650478-001
Plastics Kit (includes hard drive compartment cover and memory module/wireless module
compartment cover)
NOTE:
See Plastics Kit on page 28 for more Plastics Kit spare part information.
650479-001
14.0-in, HD, LED, BrightView SVA display panel
650480-001
Rubber Feet Kit (includes four rubber feet)
650481-001
Display Rubber Kit (includes 2 rubber screw covers)
650482-001
Screw Kit
650483-001
Display Screw Kit
650484-001
Speaker (includes cable)
650485-001
System board for use only with computer models equipped with an Intel processor and a graphics
subsystem with UMA video memory (includes replacement thermal material)
650486-001
System board for use only with computer models equipped with an Intel processor and a graphics
subsystem with discrete video memory (includes replacement thermal material)
650487-001
Top cover in espresso black finish (includes TouchPad and TouchPad cable)
650489-001
Top cover in ruby red finish (includes TouchPad and TouchPad cable)
Sequential part number listing
31
Spare part number
Description
650490-001
Top cover in Pacific blue finish (includes TouchPad and TouchPad cable)
650494-001
Webcam/microphone module
651046-001
Thermal Material Kit for use only with computer models equipped with a graphics subsystem with
UMA video memory (includes replacement thermal paste and pads)
652696-001
Cable Kit (includes the hard drive connector cable and the audio/USB board cable)
NOTE:
653337-001
Intel Pentium B940 2.00-GHz processor (TJ85, 2.0-MB L2 cache, Dual Core, 35 W, TDP;
includes replacement thermal material)
653338-001
Intel Pentium B950 2.10-GHz processor (TJ85, 2.0-MB L2 cache, Dual Core, 35 W, TDP;
includes replacement thermal material)
653339-001
Intel Core i3-2330M 2.20-GHz processor (3.0-MB L3 cache, Dual Core, 35 W; includes
replacement thermal material)
653340-001
Intel Core i3-2350M 2.30-GHz processor (3.0-MB L3 cache, dual core, 35 W; includes
replacement thermal material)
653341-001
Intel Core i5-2430M 2.40-GHz (SC turbo up to 3.00-GHz) processor (3.0-MB L3 cache,
dual core, 35 W; includes replacement thermal material)
653348-001
AMD Sabine A4-3300M 2.5-GHz processor (1.9-GHz FSB, 2.0-MB L2 cache, Dual Core, 35 W;
includes replacement thermal material)
653349-001
AMD Sabine A6-3400M 2.3-GHz processor (1.4-GHz FSB, 4.0-MB L2 cache, Quad Core,
35 W; includes replacement thermal material)
653350-001
AMD Sabine A8-3500M 2.4-GHz processor (1.5-GHz FSB, 4.0-MB L2 cache, Quad Core,
35 W; includes replacement thermal material)
653356-001
AMD Sabine A4-3310MX 2.5-GHz processor (2.1-GHz FSB, 2.0-MB L2 cache, Dual Core,
45 W; includes replacement thermal material)
653357-001
AMD Sabine A6-3410MX 2.3-GHz processor (1.6-GHz FSB, 4.0-MB L2 cache, Quad Core,
45 W; includes replacement thermal material)
653358-001
AMD Sabine A8-3510MX 2.5-GHz processor (1.8-GHz FSB, 4.0-MB L2 cache, Quad Core,
45 W; includes replacement thermal material)
653364-001
AMD Sabine A8-3530MX 2.6-GHz processor (1.9-GHz FSB, 4.0-MB L2 cache, Quad Core,
45 W; includes replacement thermal material)
653426-001
Heat sink for use only with computer models equipped with an AMD processor and a graphics
subsystem with discrete video memory (includes replacement thermal material)
653427-001
System board for use only with computer models equipped with an AMD processor and a
graphics subsystem with discrete video memory (includes 1-GB of graphics subsystem memory
and replacement thermal material)
653428-001
System board for use only with computer models equipped with an AMD processor and a
graphics subsystem with UMA video memory (includes replacement thermal material)
653525-001
Hard Drive Hardware Kit (includes hard drive bracket and screws)
NOTE:
32
See Cable Kit on page 25 for more Cable Kit spare part information.
Chapter 3 Illustrated parts catalog
See Mass storage devices on page 26 for more Hard Drive Hardware Kit information.
Spare part number
Description
654465-001
Fan for use only on computer models equipped with a graphics subsystem with
discrete video memory
654484-001
Silver keyboard for use in the United States (for use only with computer models equipped with an
Intel processor; includes keyboard cable)
654484-121
Silver keyboard for use in Canada (for use only with computer models equipped with an
Intel processor; includes keyboard cable)
654484-161
Silver keyboard for use in Latin America (includes keyboard cable)
654484-201
Silver keyboard for use in Brazil (for use only with computer models equipped with an
Intel processor; includes keyboard cable)
655795-001
Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter
657325-001
Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter
659630-001
Optical drive bay space saver
659869-001
DVD±RW and CD-RW FX Super Multi Double-Layer Combo Drive
659870-001
Blu-ray ROM DVD±R/RW FX Super Multi Double-Layer Drive
660308-001
Audio/USB board for use on computer models equipped with a graphics subsystem with
discrete memory
NOTE: The audio/USB board spare part kit does not include the audio/USB board cable. The
audio/USB board cable is included in the Cable Kit, spare part number 652696-001.
664662-001
Intel Pentium B960 2.20-GHz processor (TJ85, 2.0-MB L3 cache, dual core, 35 W, TDP; includes
replacement thermal material)
Sequential part number listing
33
4
Removal and replacement
procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●
Flat-bladed screwdriver
●
Magnetic screwdriver
●
Phillips P0 and P1 screwdrivers
Service considerations
The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use
care when handling the plastic parts. Apply pressure only at the points designated in the
maintenance instructions.
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with
extreme care; these cables tear easily.
34
Chapter 4 Removal and replacement procedures
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to
the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether
the computer is off or in Hibernation, turn the computer on, and then shut it down through the
operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors
or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
Preliminary replacement requirements
35
CAUTION: To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines described
in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by
different activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event
36
10%
40%
55%
Walking across carpet
35,000 V
15,000 V
7,500 V
Walking across vinyl floor
12,000 V
5,000 V
3,000 V
Motions of bench worker
6,000 V
800 V
400 V
Removing DIPS from plastic tube
2,000 V
700 V
400 V
Removing DIPS from vinyl tray
11,500 V
4,000 V
2,000 V
Removing DIPS from Styrofoam
14,500 V
5,000 V
3,500 V
Removing bubble pack from PCB
26,500 V
20,000 V
7,000 V
Packing PCBs in foam-lined box
21,000 V
11,000 V
5,000 V
Chapter 4 Removal and replacement procedures
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or
nonconductive foam.
●
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
●
Cover the workstation with approved static-shielding material.
●
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
and equipment.
●
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
●
When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe materials.
●
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids
and Styrofoam.
●
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.
●
Avoid contact with pins, leads, or circuitry.
●
Turn off power and input signals before inserting or removing connectors or test equipment.
Preliminary replacement requirements
37
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,
use alligator clips to connect a wrist strap.
●
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive must be
worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
●
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
Conductive tabletop workstations with ground cords of one megohm resistance
●
Static-dissipative tables or floor mats with hard ties to the ground
●
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
Metal tote boxes
●
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
38
Material
Use
Voltage protection level
Antistatic plastics
Bags
1,500 V
Carbon-loaded plastic
Floor mats
7,500 V
Metallized laminate
Floor mats
5,000 V
Chapter 4 Removal and replacement procedures
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 77 screws that must be removed, replaced, or loosened when servicing
the computer. Make special note of each screw size and location during removal and replacement.
Service tag
When ordering parts or requesting information, provide the computer serial number and model number
provided on the service tag.
Item
Component
Description
(1)
Product name
This is the product name affixed to the front of
the computer.
(2)
Serial number (s/n)
This is an alphanumeric identifier that is unique to
each product.
(3)
Part number/Product number (p/n)
This number provides specific information about the
product’s hardware components. The part number helps
a service technician determine what components and
parts are needed.
Component replacement procedures
39
Item
Component
Description
(4)
Warranty period
This number describes the duration of the warranty
period for the computer.
(5)
Model description
This is the alphanumeric identifier used to locate
documents, drivers, and support for the computer.
Computer feet
The computer feet are adhesive-backed rubber pads. There are 4 rubber feet that attach to the
base enclosure in the locations illustrated below. The feet are available in the Rubber Feet Kit, spare
part number 650480-001.
40
Chapter 4 Removal and replacement procedures
Battery
Description
Spare part number
9-cell, 100-Whr, 3.00-Ah Li-ion battery
636631-001
6-cell, 62-Whr, 2.80-Ah Li-ion battery
593562-001
6-cell, 55-Whr, 2.55-Ah Li-ion battery
593554-001
Before disassembling the computer, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the battery:
1.
Slide the battery release latch (1) to release the battery.
2.
Pivot the front edge of the battery (2) up and back.
3.
Remove the battery (3) from the computer.
Component replacement procedures
41
To insert the battery:
1.
Align the tabs on the rear edge of the battery with the notches on the rear edge of the battery bay.
2.
Pivot the front edge of the battery down into the battery bay until it is seated. (The battery release
latch will automatically lock into place.)
SIM
NOTE: The SIM is provided by the end-user as a security measure for the WWAN module. The SIM
should be removed, placed into a static-dissipative container, and then replaced when the computer
is reassembled.
Before removing the SIM, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 41).
Remove the SIM:
1.
42
Press in on the SIM (1) to release it from the SIM slot.
Chapter 4 Removal and replacement procedures
2.
Remove the SIM (2) from the SIM slot.
Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated.
Component replacement procedures
43
WLAN module
Description
Spare part number
For use with all computer models:
Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter
655795-001
Atheros AR9002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter
(BT3.0+HS ready)
593127-001
Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter
657325-001
Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter
630703-001
Realtek 8188BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS Combo Adapter
602993-001
Realtek 8188GN 802.11b/g/n 1×1 WiFi Adapter
640926-001
For use only with computer models equipped with an Intel processor:
Intel Centrino Advanced-N 6230 WLAN module
631956-001
Intel Centrino Wireless-N 1000 802.11b/g/n 1×2 WLAN module
572520-001
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless
module authorized for use in the computer by the governmental agency that regulates wireless devices
in your country or region. If you replace the module and then receive a warning message, remove the
module to restore device functionality, and then contact technical support.
Before removing the WLAN module, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 41).
Remove the WLAN module:
1.
44
Loosen the captive screw (1) that secures the memory module/wireless module compartment cover
to the computer.
Chapter 4 Removal and replacement procedures
2.
Lift the rear edge of the cover (2) up and forward until it rests at an angle.
3.
Remove the memory module/wireless module compartment cover. The memory module/wireless
module compartment cover is available in the Plastics Kit, spare part number 650478-001.
4.
Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.
NOTE: The #1 WLAN antenna cable is connected to the WLAN module #1 terminal. The #2
WLAN antenna cable is connected to the WLAN module #2 terminal.
5.
Remove the two Phillips PM2.0×3.0 screws (2) that secure the WLAN module to the
system board. (The WLAN module tilts up.)
Component replacement procedures
45
6.
Remove the WLAN module by pulling the module away from the slot at an angle (3).
NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective
sleeves must be installed on the antenna connectors, as shown in the following illustration.
Reverse this procedure to install the WLAN module.
46
Chapter 4 Removal and replacement procedures
WWAN module
NOTE: This section applies only to computer models equipped with an Intel processor.
Description
Spare part number
HP un2420 EV-DO/HSPA Mobile Broadband Module
531993-001
HP hs2340 HSPA+ Mobile Broadband Module
632155-001
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless
module authorized for use in the computer by the governmental agency that regulates wireless devices
in your country or region. If you replace the module and then receive a warning message, remove the
module to restore device functionality, and then contact technical support.
Before removing the WWAN module, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 41).
5.
Remove the memory module/wireless module compartment cover (see WLAN module
on page 44).
Remove the WWAN module:
1.
Disconnect the WWAN antenna cables (1) from the terminals on the WWAN module.
NOTE: The red WLAN antenna cable is connected to the WWAN module #1 terminal. The blue
WWAN antenna cable is connected to the WWAN module #2 terminal.
2.
Remove the two Phillips PM2.0×3.0 screws (2) that secure the WWAN module to the
system board. (The WWAN module tilts up.)
Component replacement procedures
47
3.
Remove the WWAN module by pulling the module away from the slot at an angle (3).
NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the
protective sleeves must be installed on the antenna connectors, as shown in the following illustration.
Reverse this procedure to install the WLAN module.
48
Chapter 4 Removal and replacement procedures
RTC battery
Description
Spare part number
RTC battery
44913-001
Before removing the RTC battery, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 41).
5.
Remove the memory module/wireless module compartment cover (see WLAN module
on page 44).
6.
Remove the WWAN module (see WWAN module on page 47).
Remove the RTC battery:
▲
Use a thin, non-conductive tool to remove the RTC battery from the socket on the system board.
Component replacement procedures
49
Reverse this procedure to install the RTC battery. When installing the RTC battery, make sure the “+”
sign faces up.
Memory module
Description
Spare part number
4-GB (PC3, 10600, 1333-MHz)
621569-001
2-GB (PC3, 10600, 1333-MHz)
621565-001
1-GB (PC3, 10600, 1333-MHz)
639738-001
Before removing a memory module, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 41).
5.
Remove the memory module/wireless module compartment cover (see WLAN module
on page 44).
Remove the memory module:
1.
Fold back the memory shield (1).
2.
Spread the retaining tabs (2) on each side of the memory module slot to release the
memory module. (The memory module tilts up.)
CAUTION: To prevent damage to the memory module, hold it by the edges only. Do not touch
the components on the memory module.
50
Chapter 4 Removal and replacement procedures
3.
Remove the memory module (3) by pulling it away from the slot at an angle.
NOTE: Memory modules are designed with a notch (4) to prevent incorrect insertion into the
memory module slot.
Reverse this procedure to install a memory module.
Component replacement procedures
51
Optical drive
NOTE: The optical drive spare part kit includes a bezel and bracket.
Description
Spare part number
Blu-ray ROM DVD±R/RW FX Super Multi Double-Layer Drive
659870-001
Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive
650473-001
DVD±RW and CD-RW FX Super Multi Double-Layer Combo Drive
659869-001
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive
650472-001
Optical drive bay space saver
659630-001
Before removing the optical drive, follow these steps:
52
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 41).
5.
Remove the memory module/wireless module compartment cover (see WLAN module
on page 44).
Chapter 4 Removal and replacement procedures
Remove the optical drive:
1.
Remove the Phillips PM2.5×7.0 screw that secures the optical drive to the computer.
2.
Use a flat blade screwdriver (1) or similar tool to press the back of the optical drive to release the
drive from the computer.
3.
Remove the optical drive (2) by sliding it out of the optical drive bay.
4.
If it is necessary to replace the optical drive bracket, position the optical drive with the rear panel
toward you.
5.
Remove the two Phillips PM2.0×3.0 screws (1) that secure the bracket to the optical drive.
Component replacement procedures
53
6.
Remove the optical drive bracket (2).
Reverse this procedure to reassemble and install the optical drive.
54
Chapter 4 Removal and replacement procedures
Hard drive
NOTE: The hard drive spare part kit does not include the hard drive connector cable, hard drive
bracket, or screws. The hard drive connector cable is included in the Cable Kit, spare part number
652696-001.
Description
Spare part number
1-TB, 5400-rpm, 12.7-mm
638974-001
750-GB, 7200-rpm, 7.0-mm
633252-001
750-GB, 5400-rpm, 7.0-mm
634250-001
640-GB, 7200-rpm, 7.0-mm
621046-001
500-GB, 7200-rpm, 7.0-mm
634925-001
320-GB, 7200-rpm, 7.0-mm
634862-001
Hard Drive Hardware Kit (includes hard drive bracket and screws)
653525-001
Before removing the hard drive, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 41).
5.
Remove the memory module/wireless module compartment cover (see WLAN module
on page 44).
Remove the hard drive:
1.
Loosen the captive screw (1) that secures the hard drive compartment cover to the computer.
Component replacement procedures
55
56
2.
Lift the rear edge of the hard drive compartment cover (2) up and forward until it rests at
an angle.
3.
Remove the hard drive compartment cover. The hard drive compartment cover is available in the
Plastics Kit, spare part number 650478-001.
4.
Disconnect the hard drive connector cable (1) from the system board.
5.
Remove the hard drive (2).
Chapter 4 Removal and replacement procedures
6.
If it is necessary to replace the hard drive connector cable (1), the hard drive screws (2), or the
hard drive bracket (3), remove and replace the components.
Reverse this procedure to reassemble and install the hard drive.
Keyboard
NOTE: The keyboard spare part kit includes a keyboard cable.
Description
Spare part number
Black keyboard for use with all computer models in Latin America
650470-161
Black keyboard for use only with computer models equipped with an Intel processor:
For use in Brazil
650470-201
For use in Canada
650470-121
For use in the United States
650470-001
Silver keyboard for use with all computer models in Latin America
654484-161
Silver keyboard for use only with computer models equipped with an Intel processor:
For use in Brazil
654484-201
For use in French Canada
654484-121
For use in the United States
654484-001
Silver keyboard with backlight for use only with computer models equipped with an Intel processor (includes backlight cable):
For use in Canada
650471-121
For use in the United States
650471-001
Component replacement procedures
57
Before removing the keyboard, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 41).
5.
Remove the memory module/wireless module compartment cover (see WLAN module
on page 44).
Remove the keyboard:
58
1.
Remove the Phillips PM2.5×7.0 screw that secures the keyboard to the computer.
2.
Rest and secure the computer on its left side.
3.
Partially open the computer.
Chapter 4 Removal and replacement procedures
4.
Insert a screwdriver or similar thin tool into the keyboard release hole, and then press on the back
of the keyboard until the keyboard disengages from the computer.
5.
Turn the computer right-side up with the front toward you.
6.
Lift the rear edge of the keyboard (1), and then swing the keyboard up and forward (2) until it
rests upside down on the palm rest.
Component replacement procedures
59
7.
Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and
then disconnect the keyboard cable (2) from the system board.
CAUTION: Step 8 applies only to computer models equipped with a keyboard with backlight.
8.
Release the ZIF connector (3) to which the keyboard backlight cable is attached, and then
disconnect the keyboard backlight cable (4) from the system board.
9.
Remove the keyboard.
Reverse this procedure to install the keyboard.
Top cover
NOTE: The top cover spare part kit includes the TouchPad and TouchPad cable.
Description
Spare part number
In espresso black finish
650487-001
In Pacific blue finish
650490-001
In ruby red finish
650489-001
Before removing the top cover, follow these steps:
60
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
Chapter 4 Removal and replacement procedures
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 41), and then remove the following components:
a.
Memory module/wireless module compartment cover (see WLAN module on page 44)
b.
Optical drive (see Optical drive on page 52)
c.
Hard drive (see Hard drive on page 55)
d.
Keyboard (see Keyboard on page 57)
When replacing the top cover, be sure that the following components are removed from the defective
top cover and installed on the replacement top cover:
●
Power button board and cable (see Power button board on page 65)
●
TouchPad LED board and cable (see TouchPad LED board on page 67)
●
TouchPad button board and cable (see TouchPad button board on page 69)
Remove the top cover:
1.
Close the computer.
2.
Turn the computer upside down, with the front toward you.
3.
Remove the eleven Phillips PM2.5×7.0 screws that secure the top cover to the computer.
Component replacement procedures
61
4.
Remove the following screws that secure the top cover to the computer:
(1) Three Phillips PM2.0×2.0 screws in the optical drive bay
(2) Four Phillips PM2.0×3.0 screws on the rear edge of the battery bay and the hard drive bay
(3) Three Phillips PM2.5×5.0 screws on the front edge of the battery bay
62
5.
Turn the computer right-side up, with the front toward you.
6.
Open the computer.
Chapter 4 Removal and replacement procedures
7.
Release the ZIF connectors to which the following cables are attached, and then disconnect the
cables from the system board:
(1) Power button board cable (included with the power button board spare part kit, spare part
number 650475-001)
(2) TouchPad button board cable (included with the TouchPad button board spare part kit, spare
part number 650476-001)
(3) TouchPad LED board cable (included with the TouchPad LED board spare part kit, spare part
number 650477-001)
8.
Lift the rear edge of the top cover (1) until the left and right sides disengage from the
base enclosure.
Component replacement procedures
63
9.
Remove the top cover (2).
Reverse this procedure to install the top cover.
64
Chapter 4 Removal and replacement procedures
Power button board
Description
Spare part number
Power button board (includes cable)
650475-001
Before removing the power button board, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 41), and then remove the following components:
a.
Memory module/wireless module compartment cover (see WLAN module on page 44)
b.
Optical drive (see Optical drive on page 52)
c.
Hard drive (see Hard drive on page 55)
d.
Keyboard (see Keyboard on page 57)
e.
Top cover (see Top cover on page 60)
Remove the power button board:
1.
Turn the top cover upside down, with the top toward you.
2.
Remove the two Phillips PM2.0×3.0 screws (1) that secure the power button board to the
top cover.
3.
Release the power button board from the two clips (2) built into the top cover.
Component replacement procedures
65
4.
Remove the power button board and cable (3).
Reverse this procedure to install the power button board and cable.
66
Chapter 4 Removal and replacement procedures
TouchPad LED board
Description
Spare part number
TouchPad LED board (includes cable)
650477-001
Before removing the TouchPad LED board, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 41), and then remove the following components:
a.
Memory module/wireless module compartment cover (see WLAN module on page 44)
b.
Optical drive (see Optical drive on page 52)
c.
Hard drive (see Hard drive on page 55)
d.
Keyboard (see Keyboard on page 57)
e.
Top cover (see Top cover on page 60)
Remove the TouchPad LED board and cable:
1.
Turn the top cover upside down, with the top toward you.
2.
Release the TouchPad board cable (1) and the TouchPad button board cable (2) from the
top cover. (The TouchPad board cable and the TouchPad button board cable are attached to the
top cover with double-sided tape.)
3.
Remove the four Phillips PM2.0×4.0 screws (3) that secure the TouchPad button board to the
top cover.
Component replacement procedures
67
4.
Remove the TouchPad button board (4) and cables from the top cover.
Reverse this procedure to install the TouchPad LED board and cable.
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Chapter 4 Removal and replacement procedures
TouchPad button board
Description
Spare part number
TouchPad button board (includes cable)
650476-001
Before removing the TouchPad button board, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 41), and then remove the following components:
a.
Memory module/wireless module compartment cover (see WLAN module on page 44)
b.
Optical drive (see Optical drive on page 52)
c.
Hard drive (see Hard drive on page 55)
d.
Keyboard (see Keyboard on page 57)
e.
Top cover (see Top cover on page 60)
Remove the TouchPad button board, bracket, and cable:
1.
Turn the top cover upside down, with the top toward you.
2.
Remove the two Phillips PM2.0×3.0 screws (1) and two Phillips PM2.0×3.5 screws (2) that
secure the TouchPad button board bracket to the top cover.
3.
Slide the TouchPad button board bracket (3) back until it releases from the tabs (4) built into the
top cover.
Component replacement procedures
69
70
4.
Remove the TouchPad button board bracket (5).
5.
Release the ZIF connector to which the TouchPad board cable (1) is attached, and then disconnect
the TouchPad board cable from the TouchPad board.
6.
Release the TouchPad button board cable (2) from the top cover. (The TouchPad button board
cable is attached to the top cover with double-sided tape.)
7.
Release the TouchPad button board from the clips (3) built into the top cover.
8.
Remove the TouchPad button board (4) and cables from the top cover.
Chapter 4 Removal and replacement procedures
Reverse this procedure to install the TouchPad button board and cable.
Optical drive connector cable
NOTE: The optical drive connector cable is included in the Cable Kit, spare part number
652696-001.
Before removing the optical drive connector cable, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 41), and then remove the following components:
a.
Memory module/wireless module compartment cover (see WLAN module on page 44)
b.
Optical drive (see Optical drive on page 52)
c.
Hard drive (see Hard drive on page 55)
d.
Keyboard (see Keyboard on page 57)
e.
Top cover (see Top cover on page 60)
Remove the optical drive connector cable:
1.
Disconnect the optical drive connector cable (1) from the system board.
2.
Remove the Phillips PM2.0×3.0 screw (2) that secures the optical drive connector and bracket to
the base enclosure.
Component replacement procedures
71
3.
Remove the optical drive connector bracket (3) and the optical drive connector (4) from the
base enclosure.
Reverse this procedure to install the optical drive connector cable.
72
Chapter 4 Removal and replacement procedures
Audio/USB board
Description
Spare part number
For use only on computer models equipped with a graphics subsystem with discrete memory
660308-001
For use only on computer models equipped with a graphics subsystem with UMA memory
650474-001
NOTE: The audio/USB board spare part kit does not include the audio/USB board cable. The audio/USB board cable is
included in the Cable Kit, spare part number 652696-001.
Before removing the audio/USB board, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 41), and then remove the following components:
a.
Memory module/wireless module compartment cover (see WLAN module on page 44)
b.
Optical drive (see Optical drive on page 52)
c.
Hard drive (see Hard drive on page 55)
d.
Keyboard (see Keyboard on page 57)
e.
Top cover (see Top cover on page 60)
Remove the audio/USB board:
1.
Release the ZIF connector to which the audio/USB board cable is connected, and then disconnect
the audio/USB board cable (1) from the system board.
2.
Remove the Phillips PM2.5×5.0 screw (2) that secures the audio/USB board to the
base enclosure.
Component replacement procedures
73
3.
Remove the audio/USB board (3) and cable.
Reverse this procedure to install the audio/USB board.
Power connector cable
Description
Spare part number
Power connector cable
650457-001
Before removing the power connector cable, follow these steps:
74
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 41), and then remove the following components:
a.
Memory module/wireless module compartment cover (see WLAN module on page 44)
b.
Optical drive (see Optical drive on page 52)
c.
Hard drive (see Hard drive on page 55)
d.
Keyboard (see Keyboard on page 57)
Chapter 4 Removal and replacement procedures
e.
Top cover (see Top cover on page 60)
f.
Audio/USB board (see Audio/USB board on page 73)
Remove the power connector cable:
1.
Disconnect the power cable (1) from the system board.
2.
Remove the Phillips PM2.5×5.0 screw (2) that secures the power connector and bracket to
the computer.
3.
Remove the power connector bracket (3).
4.
Remove the power connector cable (4).
Reverse this procedure to install the power connector cable.
Component replacement procedures
75
System board
NOTE: The system board spare part kit includes replacement thermal material. Replacement thermal
material is also available in the Thermal Material Kit, spare part number 651046-001.
Description
Spare part number
For use only with computer models equipped with an AMD processor and a graphics subsystem with
discrete video memory (includes 1-GB of graphics subsystem memory)
653427-001
For use only with computer models equipped with an AMD processor and a graphics subsystem with
UMA video memory
653428-001
For use only with computer models equipped with an Intel processor and a graphics subsystem with
discrete video memory (includes 1-GB of graphics subsystem memory)
650486-001
For use only with computer models equipped with an Intel processor and a graphics subsystem with
UMA video memory
650485-001
Before removing the system board, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 41), and then remove the following components:
a.
WLAN module (see WLAN module on page 44)
b.
WWAN module (see WWAN module on page 47)
c.
Optical drive (see Optical drive on page 52)
d.
Hard drive (see Hard drive on page 55)
e.
Keyboard (see Keyboard on page 57)
f.
Top cover (see Top cover on page 60)
When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:
76
●
SIM (see SIM on page 42)
●
RTC battery (see RTC battery on page 49)
●
Memory module (see Memory module on page 50)
●
Heat sink (see Heat sink on page 80)
●
Fan (see Fan on page 88)
●
Processor (see Processor on page 85)
Chapter 4 Removal and replacement procedures
Remove the system board:
1.
Close the computer.
2.
Turn the computer upside down, with the front toward you.
3.
Disconnect the speaker cable from the system board.
4.
Turn the computer right-side up, with the front toward you.
5.
Open the computer.
Component replacement procedures
77
6.
Disconnect the following cables from the system board:
(1) Display panel cable (included with the display assembly and display panel spare part kit)
(2) Optical drive connector cable (included with the optical drive connector cable spare part kit)
(3) Audio/USB board cable (included in the Cable Kit, spare part number 652696-001)
(4) Power connector cable (included in the power connector cable spare part kit)
78
7.
Remove the three Phillips PM2.5×5.0 screws (1) that secure the system board to the
base enclosure.
8.
Lift the right side of the system board (2) until it rests at an angle.
Chapter 4 Removal and replacement procedures
9.
Remove the system board (3) by sliding it up and to the right at an angle.
NOTE: A heat sink is attached to the base enclosure to service the Southbridge component on
the bottom of the system board on computer models equipped with an AMD processor and a
graphics subsystem with discrete video memory. The thermal material must be thoroughly cleaned
from the surfaces of the system board (1) and the heat sink (2) attached to the base enclosure
each time the system board is removed. Replacement thermal material is included with all
base enclosure and system board spare part kits.
Component replacement procedures
79
Reverse this procedure to install the system board.
Heat sink
NOTE: The heat sink spare part kit includes replacement thermal material. Replacement thermal
material is also available in the Thermal Material Kit, spare part number 651046-001.
Description
Spare part number
For use only with computer models equipped with an AMD processor and a graphics subsystem with
discrete video memory
653426-001
For use only with computer models equipped with an Intel processor and a graphics subsystem with
discrete video memory
650459-001
For use only with computer models equipped with a graphics subsystem with UMA video memory
650458-001
NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of
the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature
sensor and is designed to turn on automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system power consumption, power
management/battery conservation configurations, battery fast charging, and software requirements.
Exhaust air is displaced through the ventilation grill located on the left side of the computer.
Before removing the heat sink, follow these steps:
80
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 41), and then remove the following components:
a.
WLAN module (see WLAN module on page 44)
b.
WWAN module (see WWAN module on page 47)
c.
Optical drive (see Optical drive on page 52)
d.
Hard drive (see Hard drive on page 55)
e.
Keyboard (see Keyboard on page 57)
f.
Top cover (see Top cover on page 60)
g.
System board System board on page 76)
Chapter 4 Removal and replacement procedures
Remove the heat sink:
1.
Turn the system board upside down, with the front toward you.
2.
Loosen the captive screws (1) that secure the heat sink to the system board.
NOTE: The number of screws used to secure the heat sink to the system board varies by
computer model.
NOTE: Due to the adhesive quality of the thermal material located between the heat sink and
system board components, it may be necessary to move the heat sink from side to side to
detach it.
3.
Remove the heat sink (2).
The following illustration shows the heat sink removal process on a computer model equipped with
an AMD processor and a graphics subsystem with discrete memory.
The following illustration shows the heat sink removal process on a computer model equipped with an
AMD processor and a graphics subsystem with UMA memory.
Component replacement procedures
81
The following illustration shows the heat sink removal process on a computer model equipped with an
Intel processor and a graphics subsystem with discrete memory.
The following illustration shows the heat sink removal process on a computer model equipped with an
Intel processor and a graphics subsystem with UMA memory.
82
Chapter 4 Removal and replacement procedures
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the
system board components each time the heat sink is removed. Replacement thermal material is included
with the base enclosure, heat sink, processor, and system board spare part kits.
The following illustration shows the replacement thermal material locations on a computer model
equipped with an AMD processor and a graphics subsystem with discrete memory.
●
Thermal paste is used on the processor (1) and the heat sink section (2) that services it
●
A thermal pad is used on the graphics subsystem processor (3) and the heat sink section (4) that
services it
The following illustration shows the replacement thermal material locations on a computer model
equipped with an AMD processor and a graphics subsystem with UMA memory.
Component replacement procedures
83
●
Thermal paste is used on the processor (1) and the heat sink section (2) that services it
●
A thermal pad is used on the graphics Southbridge chip (3) and the heat sink section (4) that
services it
The following illustration shows the replacement thermal material locations on a computer model
equipped with an Intel processor and a graphics subsystem with discrete memory.
●
Thermal paste is used on the processor (1) and the heat sink section (2) that services it
●
A thermal pad is used on the graphics graphics subsystem processor (3) and the heat sink
section (4) that services it
The following illustration shows the replacement thermal material locations on a computer model
equipped with an Intel processor and a graphics subsystem with UMA memory. Thermal paste is used
on the processor (1) and the heat sink section (2) that services it.
84
Chapter 4 Removal and replacement procedures
Reverse this procedure to install the heat sink.
Processor
NOTE: The heat sink spare part kit includes replacement thermal material. Replacement thermal
material is also available in the Thermal Material Kit, spare part number 651046-001.
Description
Spare part number
AMD Sabine A8-3530MX 2.6-GHz processor (1.9-GHz FSB, 4.0-MB L2 cache, Quad Core, 45 W)
653364-001
AMD Sabine A8-3510MX 2.5-GHz processor (1.5-GHz FSB, 4.0-MB L2 cache, Quad Core, 45 W)
653358-001
AMD Sabine A8-3500M 2.4-GHz processor (1.5-GHz FSB, 4.0-MB L2 cache, Quad Core, 35 W)
653350-001
AMD Sabine A6-3410MX 2.3-GHz processor (1.6-GHz FSB, 4.0-MB L2 cache, Quad Core, 45 W)
653357-001
AMD Sabine A6-3400M 2.3-GHz processor (1.4-GHz FSB, 4.0-MB L2 cache, Quad Core, 35 W)
653349-001
AMD Sabine A4-3310MX 2.5-GHz processor (2.1-GHz FSB, 2.0-MB L2 cache, Dual Core, 45 W)
653356-001
AMD Sabine A4-3300M 2.5-GHz processor (1.9-GHz FSB, 2.0-MB L2 cache, Dual Core, 35 W)
653348-001
Intel Core i5-2540M 2.60-GHz (SC turbo up to 3.30-GHz) processor (3.0-MB L3 cache, Dual Core,
35 W)
631253-001
Intel Core i5-2520M 2.50-GHz (SC turbo up to 3.20-GHz) processor (3.0-MB L3 cache, Dual Core,
35 W)
631255-001
Intel Core i5-2430M 2.40-GHz (SC turbo up to 3.00-GHz) processor (3.0-MB L3 cache, dual core,
35 W)
653341-001
Intel Core i5-2410M 2.30-GHz (SC turbo up to 2.90-GHz) processor (3.0-MB L3 cache, Dual Core,
35 W)
638039-001
Intel Core i3-2350M 2.30-GHz processor (3.0-MB L3 cache, Dual Core, 35 W)
653340-001
Intel Core i3-2330M 2.20-GHz processor (3.0-MB L3 cache, Dual Core, 35 W)
653339-001
Intel Core i3-2310M 2.10-GHz processor (3.0-MB L3 cache, Dual Core, 35 W)
638037-001
Component replacement procedures
85
Description
Spare part number
Intel Pentium B960 2.20-GHz processor (TJ85, 2.0-MB L3 cache, dual core, 35 W, TDP)
664662-001
Intel Pentium B950 2.10-GHz processor (TJ85, 2.0-MB L2 cache, Dual Core, 35 W, TDP)
653338-001
Intel Pentium B940 2.00-GHz processor (TJ85, 2.0-MB L2 cache, Dual Core, 35 W, TDP)
653337-001
Before removing the processor, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 41), and then remove the following components:
a.
WLAN module (see WLAN module on page 44)
b.
WWAN module (see WWAN module on page 47)
c.
Optical drive (see Optical drive on page 52)
d.
Hard drive (see Hard drive on page 55)
e.
Keyboard (see Keyboard on page 57)
f.
Top cover (see Top cover on page 60)
g.
System board System board on page 76)
h.
Heat sink Heat sink on page 80)
Remove the processor:
1.
86
Use a flat-bladed screwdriver to turn the processor locking screw one-half turn counterclockwise
(1), until you hear a click.
Chapter 4 Removal and replacement procedures
2.
Lift the processor (2) straight up, and then remove it.
NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4)
embossed on the processor socket when you install the processor.
Reverse this procedure to install the processor.
Component replacement procedures
87
Fan
Description
Spare part number
For use only with computer models equipped with a graphics subsystem with discrete video memory
654465-001
For use only with computer models equipped with a graphics subsystem with UMA video memory
650460-001
NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of
the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature
sensor and is designed to turn on automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system power consumption, power
management/battery conservation configurations, battery fast charging, and software requirements.
Exhaust air is displaced through the ventilation grill located on the left side of the computer.
Before removing the fan, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 41), and then remove the following components:
a.
WLAN module (see WLAN module on page 44)
b.
WWAN module (see WWAN module on page 47)
c.
Optical drive (see Optical drive on page 52)
d.
Hard drive (see Hard drive on page 55)
e.
Keyboard (see Keyboard on page 57)
f.
Top cover (see Top cover on page 60)
g.
System board (see System board on page 76)
Remove the fan:
88
1.
Turn the system board upside down, with the front toward you.
2.
Disconnect the fan cable (1) from the system board.
3.
Remove the two Phillips PM2.5×5.0 screws (2) that secure the fan to the system board.
Chapter 4 Removal and replacement procedures
4.
Remove the fan (3).
Reverse this procedure to install the fan.
Component replacement procedures
89
Speakers
Description
Spare part number
Speaker Kit (includes cable)
650484-001
Before removing the speakers, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 41), and then remove the following components:
a.
WLAN module (see WLAN module on page 44)
b.
WWAN module (see WWAN module on page 47)
c.
Optical drive (see Optical drive on page 52)
d.
Hard drive (see Hard drive on page 55)
e.
Keyboard (see Keyboard on page 57)
f.
Top cover (see Top cover on page 60)
g.
System board (see System board on page 76)
Remove the speakers:
1.
90
Release the speaker cable (1) from the clips built into the base enclosure.
Chapter 4 Removal and replacement procedures
2.
Remove the speakers (2).
Reverse this procedure to install the speakers.
Display assembly
Description
Spare part number
14.0-in, high definition (HD), light-emitting diode (LED), BrightView SVA display assembly (includes microphone and wireless
antenna transceivers and cables):
In espresso black finish
650463-001
In Pacific blue finish
650465-001
In ruby red finish
650467-001
Before removing the display assembly, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 41), and then remove the following components:
a.
WLAN module (see WLAN module on page 44)
b.
WWAN module (see WWAN module on page 47)
Component replacement procedures
91
c.
Optical drive (see Optical drive on page 52)
d.
Hard drive (see Hard drive on page 55)
e.
Keyboard (see Keyboard on page 57)
f.
Top cover (see Top cover on page 60)
Remove the display assembly:
1.
Disconnect the display panel cable (1) from the system board.
2.
Release the wireless antenna cables from the clips (2) built into the base enclosure.
CAUTION: Support the display assembly when removing the following screws. Failure to
support the display assembly can result in damage to the display assembly and other
computer components.
3.
Remove the six Phillips PM2.5×7.0 screws (3) that secure the display assembly to the computer.
NOTE: The right-most screw (4) on the left display hinge secures a ground loop on the display
panel cable.
4.
92
Remove the display assembly (5).
Chapter 4 Removal and replacement procedures
5.
6.
If it is necessary to replace the display bezel or any of the display assembly subcomponents:
a.
Remove the two screw covers (1) and the two Phillips PM2.5×4.5 screws (2) that secure the
display bezel to the display assembly. The screw covers are available in the Display Rubber
Kit, spare part number 650481-001.
b.
Flex the inside edges of the top edge (1), the left and right sides (2), and the bottom
edge (3) of the display bezel until the bezel disengages from the display enclosure.
c.
Remove the display bezel (4). The display bezel is available using spare part number
650454-001.
If it is necessary to replace the hinge covers:
a.
Remove the two Phillips PM2.5×4.0 (1) screws that secure the hinge covers to the
display enclosure.
Component replacement procedures
93
b.
7.
Remove the hinge covers (2). The hinge covers are available using spare part number
650462-001.
If it is necessary to replace the display panel:
a.
Remove the following screws that secure the display panel to the display enclosure:
(1) Two Phillips PM2.5×3.5 broad head screws on the top edge of the display panel
(2) Four Phillips PM2.5×4.5 screws on the hinges
(3) Two Phillips PM2.0×3.0 screws on the bottom edge of the display panel
94
b.
Disconnect the webcam cable (1) from the webcam module.
c.
Release the tabs (2) on the left and right sides of the display panel.
Chapter 4 Removal and replacement procedures
8.
d.
Release the display panel cable from the clips (3) and double-sided tape built into the bottom
edge of the display enclosure.
e.
Lift the top edge of the display panel (4) until it rests at an angle.
f.
Remove the display panel. The display panel is available using spare part number
650479-001.
If it is necessary to replace the display panel cable:
a.
Turn the display panel upside down, with the top toward you.
b.
Release the adhesive strip (1) that secures the display panel cable to the display panel.
Component replacement procedures
95
9.
96
c.
Disconnect the display panel cable (2) from the display panel.
d.
Remove the display panel cable. The display panel cable is available using spare part
number 650455-001.
If it is necessary to replace the display hinges:
a.
Remove the four Phillips PM2.0×3.0 screws (1) that secure the display hinges to the
display panel.
b.
Remove the display hinges (2). The display hinges include the display hinges and brackets
and are available using spare part number 650461-001.
Chapter 4 Removal and replacement procedures
10. If it is necessary to replace the webcam/microphone module:
▲
Detach and remove the webcam/microphone module from the display enclosure.
(The module is attached to the display enclosure with double-sided tape.) The webcam/
microphone module is available using spare part number 650494-001.
11. If it is necessary to replace the wireless antenna cables and transceivers:
a.
Release the wireless antenna cables from the clips (1) and routing channels built into the
display enclosure.
Component replacement procedures
97
b.
Detach the WLAN transceivers (2) and the WWAN transceivers (3) from the display
enclosure. (The transceivers are attached to the display enclosure with doublesided tape.)
c.
Remove the wireless antenna cables and transceivers. The WLAN antenna are available
using spare part number 650444-001. The WWAN antenna are available using spare part
number 650445-001.
Reverse this procedure to reassemble and install the display assembly.
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Chapter 4 Removal and replacement procedures
5
Setup Utility (BIOS) and System
Diagnostics
Using Setup Utility
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and
output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility
includes settings for the types of peripherals installed, the startup sequence of the computer, and the
amount of system and extended memory.
NOTE: Use extreme care when making changes in Setup Utility. Errors can prevent the computer from
operating properly.
Starting Setup Utility
NOTE: An external keyboard or mouse connected to a USB port can be used with Setup Utility only if
USB legacy support is enabled.
To start Setup Utility, follow these steps:
1.
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
2.
Press f10 to enter Setup Utility.
Changing the language of Setup Utility
1.
Start Setup Utility.
2.
Use the arrow keys to select System Configuration > Language, and then press enter.
3.
Use the arrow keys to select a language, and then press enter.
4.
When a confirmation prompt with your language selected is displayed, press enter.
5.
To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press enter.
Your change takes effect immediately.
Using Setup Utility
99
Navigating and selecting in Setup Utility
To navigate and select in Setup Utility, follow these steps:
1.
2.
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
●
To select a menu or a menu item, use the tab key and the keyboard arrow keys and then
press enter, or use a pointing device to click the item.
●
To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the
screen, or use the up arrow key or the down arrow key.
●
To close open dialog boxes and return to the main Setup Utility screen, press esc, and then
follow the on-screen instructions.
Press f10 to enter Setup Utility.
To exit Setup Utility menus, choose one of the following methods:
●
To exit Setup Utility menus without saving your changes, press the esc key, and then follow the onscreen instructions.
– or –
Use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.
●
To save your changes and exit Setup Utility menus, press f10, and then follow the on-screen
instructions.
– or –
Use the tab key and the arrow keys to select Exit > Exit Saving Changes, and then press
enter.
Your changes go into effect when the computer restarts.
Displaying system information
100
1.
Start Setup Utility.
2.
Select the Main menu. System information such as the system time and date, and identification
information about the computer is displayed.
3.
To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit
Discarding Changes, and then press enter.
Chapter 5 Setup Utility (BIOS) and System Diagnostics
Restoring factory settings in Setup Utility
NOTE: Restoring defaults will not change the hard drive mode.
To return all settings in Setup Utility to the values that were set at the factory, follow these steps:
1.
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
2.
Press f10 to enter Setup Utility.
3.
Use the arrow keys to select Exit > Load Setup Defaults.
4.
Follow the on-screen instructions.
5.
To save your changes and exit, press f10, and then follow the on-screen instructions.
– or –
Use the arrow keys to select Exit > Exit Saving Changes, and then press enter.
Your changes go into effect when the computer restarts.
NOTE: Your password settings and security settings are not changed when you restore the factory
settings.
Exiting Setup Utility
●
To exit Setup Utility and save your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Saving Changes, and then press enter.
●
To exit Setup Utility without saving your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Discarding Changes, and then press enter.
Updating the BIOS
Updated versions of the BIOS may be available on the HP Web site.
Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs.
Some download packages contain a file named Readme.txt, which contains information regarding
installing and troubleshooting the file.
Using Setup Utility
101
Determining the BIOS version
To determine whether available BIOS updates contain later BIOS versions than those currently installed
on the computer, you need to know the version of the system BIOS currently installed.
BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn
+esc (if you are already in Windows) or by using Setup Utility.
1.
Start Setup Utility (BIOS).
2.
Use the arrow keys to select Main.
3.
To exit Setup Utility (BIOS) without saving your changes, use the tab key and the arrow keys to
select Exit > Exit Discarding Changes, and then press enter.
Downloading a BIOS update
CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download
and install a BIOS update only when the computer is connected to reliable external power using the AC
adapter. Do not download or install a BIOS update while the computer is running on battery power,
docked in an optional docking device, or connected to an optional power source. During the
download and installation, follow these instructions:
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Sleep or Hibernation.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
1.
Windows 7—Select Start > Help and Support > Maintain.
Windows XP—Select Start > Help and Support, and then select the software and drivers
update.
2.
Follow the on-screen instructions to identify your computer and access the BIOS update you want
to download.
3.
At the download area, follow these steps:
a.
Identify the BIOS update that is later than the BIOS version currently installed on your
computer. Make a note of the date, name, or other identifier. You may need this information
to locate the update later, after it has been downloaded to your hard drive.
b.
Follow the on-screen instructions to download your selection to the hard drive. Make a note
of the path to the location on your hard drive where the BIOS update is downloaded. You
will need to access this path when you are ready to install the update.
NOTE: If you connect your computer to a network, consult the network administrator before
installing any software updates, especially system BIOS updates.
102
Chapter 5 Setup Utility (BIOS) and System Diagnostics
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the
download is complete. If no instructions are displayed, follow these steps:
1.
Windows 7—Open Windows Explorer by selecting Start > Computer.
Windows XP—Open Windows Explorer by selecting Start > My Computer.
2.
Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).
3.
Using the hard drive path you recorded earlier, open the folder on your hard drive that contains
the update.
4.
Double-click the file that has an .exe extension (for example, filename.exe). The BIOS installation
begins.
5.
Complete the installation by following the on-screen instructions.
NOTE: After a message on the screen reports a successful installation, you can delete the
downloaded file from your hard drive.
Using System Diagnostics
System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is
functioning properly. The following diagnostic tests are available in System Diagnostics:
●
Start-up test—This test analyzes the main computer components that are required to start the
computer.
●
Run-in test—This test repeats the start-up test and checks for intermittent problems that the start-up
test does not detect.
●
Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all
data in every sector of the hard drive. If the test detects a damaged sector, it attempts to move the
data to a good sector.
●
Memory test—This test analyzes the physical condition of the memory modules. If it reports an
error, replace the memory modules immediately.
●
Battery test—This test analyzes the condition of the battery. If the battery fails the test, contact HP
support to report the issue and purchase a replacement battery.
You can also view system information and error logs in the System Diagnostics window.
To start System Diagnostics:
1.
Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is
displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed,
press f2.
2.
Click the diagnostic test you want to run, and then follow the on-screen instructions.
NOTE: If you need to stop a diagnostics test while it is running, press esc.
Using System Diagnostics
103
6
Specifications
Computer specifications
Metric
U.S.
Depth
23.56 cm
9.28 in
Width
33.92 cm
13.36 in
Height (front to back)
3.09 to 3.26 cm
1.22 to 1.28 in
Weight
2.26 kg
4.98 lb
Dimensions
Input power
Operating voltage
18.5 V dc @ 3.5 A - 65 W or 19.0 V dc @ 4.74 A - 90 W
Operating current
3.5 A - 65 W or 4.74 A - 90 W
Temperature
Operating
5°C to 35°C
41°F to 95°F
Nonoperating
-20°C to 60°C
-4°F to 140°F
Relative humidity (noncondensing)
Operating
10% to 90%
Nonoperating
5% to 95%
Maximum altitude (unpressurized)
Operating
-15 m to 3,048 m
-50 ft to 10,000 ft
Nonoperating
-15 m to 12,192 m
-50 ft to 40,000 ft
NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this
range of temperatures.
104
Chapter 6 Specifications
14.0-inch display specifications
Metric
U.S.
Height
17.6 cm
6.93 in
Width
31.2 cm
12.28 in
Diagonal
35.7 cm
14.06 in
Number of colors
Up to 16.8 million
Contrast ratio
200:1 (typical)
Brightness
200 nits (typical)
Dimensions
Pixel resolution
Pitch
0.197 × 0.197 mm
Format
1366 × 768
Configuration
RGB vertical stripe
Backlight
LED
Character display
80 × 25
Total power consumption
2.0 W
Viewing angle
±65° horizontal, ±50° vertical (typical)
14.0-inch display specifications
105
Hard drive specifications
1-TB*
750-GB**
640-GB**
Height
12.7 mm
7.0 mm
7.0 mm
Length
100.2 mm
100.2 mm
100.2 mm
Width
69.9 mm
69.9 mm
69.9 mm
Weight
152 g
110 g
98 g
Interface type
SATA
SATA
SATA
Synchronous (maximum)
97 MB/sec
97 MB/sec
106 MB/sec
Security
ATA security
ATA security
ATA security
Single track
2.0 ms
2.0 ms
1.5 ms
Average (read/write)
12/16 ms
12/16 ms
12/13 ms
Maximum
21 ms
21 ms
24 ms
Logical blocks
1,953,525,168
1,465,149,168
1,250,263,728
Disk rotational speed
5400 rpm
72 rpm
7200 rpm
Dimensions
Transfer rate
Seek times (typical read, including setting)
Operating temperature
0°C to 60°C (32°F to 140°F)
*1 TB = 1 trillion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.
**1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.
NOTE:
106
Certain restrictions and exclusions apply. Contact technical support for details.
Chapter 6 Specifications
Hard drive specifications (continued)
500-GB**
320-GB**
Height
7.0 mm
7.0 mm
Length
100.4 mm
100.4 mm
Width
69.9 mm
69.9 mm
Weight
110 g
110 g
Interface type
SATA
Dimensions
Transfer rate
Synchronous (maximum)
1.1 GB/sec
1.1 GB/sec
Security
ATA security
ATA security
Single track
1.5 ms
1.5 ms
Average (read/write)
11/13 ns
11/13 ns
Maximum
22 ms
22 ms
Logical blocks
976,773,168
628,142,448
Disk rotational speed
7200 rpm
7200 rpm
Seek times (typical read, including setting)
Operating temperature
0°C to 60°C (32°F to 140°F)
*1 TB = 1 trillion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.
**1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.
NOTE:
Certain restrictions and exclusions apply. Contact technical support for details.
Hard drive specifications (continued)
107
7
Backup and recovery
Your computer includes tools provided by the operating system and HP to help you safeguard your
information and restore it if ever needed.
This chapter provides information on the following topics:
●
Creating a set of recovery discs or a recovery flash drive (Recovery Manager software feature)
●
Performing a system restore (from the partition, recovery discs, or a recovery flash drive)
●
Backing up your information
●
Recovering a program or driver
Restore
In the event of hard drive failure, to restore your system to its factory image you will need a set of
recovery discs or a recovery flash drive that you can create using HP Recovery Manager. HP
recommends that you use this software to create either a set of recovery discs or a recovery flash drive
immediately after software setup.
If for some other reason you need to restore your system, this can be achieved using the HP Recovery
partition (select models only), without the need for recovery discs or a recovery flash drive. To check for
the presence of a recovery partition, click Start, right-click Computer, click Manage, and then click
Disk Management. If the recovery partition is present, a Recovery drive is listed in the window.
CAUTION: HP Recovery Manager (partition, or discs/flash drive) restores only software that was
preinstalled at the factory. Software not provided with this computer must be reinstalled manually.
NOTE: Recovery discs have been included if your computer does not have a recovery partition.
108
Chapter 7 Backup and recovery
Creating restore media
HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that
you can restore your computer to its original factory state if the hard drive fails, or if for any reason you
cannot restore using the recovery partition tools. Create these discs or the flash drive after setting up the
computer for the first time.
NOTE: HP Recovery Manager allows the creation of only one set of recovery discs or one recovery
flash drive. Handle these discs or flash drive carefully and keep them in a safe place.
NOTE: If your computer does not include an integrated optical drive, you can use an optional
external optical drive (purchased separately) to create recovery discs, or you can purchase recovery
discs for your computer from the HP Web site. If you use an external optical drive, it must be connected
directly to a USB port on the computer, not to a USB port on an external device, such as a USB hub.
Guidelines:
●
Purchase high-quality DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs.
NOTE: Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE
(rewritable Blu-ray) discs, are not compatible with the Recovery Manager software.
●
The computer must be connected to AC power during this process.
●
Only one set of recovery discs or one recovery flash drive can be created per computer.
NOTE: If you are creating recovery discs, number each disc before inserting into the optical
drive.
●
If necessary, you can exit the program before you have finished creating the recovery discs or
recovery flash drive. The next time you open Recovery Manager, you will be prompted to continue
the backup creation process.
To create a set of recovery discs or a recovery flash drive:
1.
Select Start > All Programs > Recovery Manager > Recovery Media Creation.
2.
Follow the on-screen instructions.
Creating restore media
109
Performing a system restore
Recovery Manager software allows you to repair or restore the computer to its original factory state.
Recovery Manager works from recovery discs, a recovery flash drive, or from a dedicated recovery
partition (select models only) on the hard drive.
NOTE: A system restore needs to be performed if the computer hard drive has failed or if all attempts
to correct any functional computer issues fail. A system restore should be used as a final attempt to
correct computer issues.
Note the following when performing a system restore:
●
You can restore only the system that you have previously backed up. HP recommends that you use
HP Recovery Manager to create either a set of recovery discs or a recovery flash drive as soon as
you set up the computer.
●
Windows has its own built-in repair features, such as System Restore. If you have not already tried
these features, try them before using Recovery Manager.
●
Recovery Manager restores only software that was preinstalled at the factory. Software not
provided with this computer must be downloaded from the manufacturer's Web site or reinstalled
from the disc provided by the manufacturer.
Restoring using the dedicated recovery partition
(select models only)
When using the dedicated recovery partition, there is an option to back up pictures, music and other
audio, videos and movies, recorded TV shows, documents, spreadsheets and presentations, e-mails,
Internet favorites and settings during this process.
To restore the computer from the recovery partition, follow these steps:
1.
Access Recovery Manager in either of the following ways:
●
Select Start > All Programs > Recovery Manager > Recovery Manager.
– or –
●
110
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen. Then, press f11 while the “F11
(System Recovery)” message is displayed on the screen.
2.
Click System Recovery in the Recovery Manager window.
3.
Follow the on-screen instructions.
Chapter 7 Backup and recovery
Restoring using the restore media
1.
If possible, back up all personal files.
2.
Insert the first recovery disc into the optical drive on your computer or an optional external optical
drive, and then restart the computer.
– or –
Insert the recovery flash drive into a USB port on your computer, and then restart the computer.
NOTE: If the computer does not automatically restart in the Recovery Manager, the computer
boot order needs to be changed.
3.
Press f9 at system bootup.
4.
Select the optical drive or the flash drive.
5.
Follow the on-screen instructions.
Changing the computer boot order
To change the boot order for recovery discs:
1.
Restart the computer.
2.
Press esc while the computer is restarting, and then press f9 for boot options.
3.
Select Internal CD/DVD ROM Drive from the boot options window.
To change the boot order for recovery flash drive:
1.
Insert the flash drive into a USB port.
2.
Restart the computer.
3.
Press esc while the computer is restarting, and then press f9 for boot options.
4.
Select the flash drive from the boot options window.
Performing a system restore
111
Backing up and recovering your information
It is very important to back up your files and keep any new software in a safe place. As you add new
software and data files, continue to create backups on a regular basis.
How completely you are able to recover your system depends on how recent your backup is.
NOTE: A recovery from your most recent backup needs to be performed if the computer has a virus
attack or if any major system components fail. In order to correct computer issues, a recovery should
first be attempted before a system restore is attempted.
You can back up your information to an optional external hard drive, a network drive, or discs. Back
up your system at the following times:
●
At regularly scheduled times
TIP: Set reminders to back up your information periodically.
●
Before the computer is repaired or restored
●
Before you add or modify hardware or software
Guidelines:
●
Create system restore points using the Windows System Restore feature, and periodically copy
them to an optical disc or an external hard drive. For more information on using system restore
points, refer to Using Windows system restore points.
●
Store personal files in the Documents library and back up this folder periodically.
●
Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your
settings. The screen shot can be a time-saver if you have to re-enter your preferences.
To create a screen shot:
1.
Display the screen you want to save.
2.
Copy the screen image:
To copy only the active window, press alt+prt sc.
To copy the entire screen, press prt sc.
112
3.
Open a word-processing document, and then select Edit > Paste. The screen image is added to
the document.
4.
Save and print the document.
Chapter 7 Backup and recovery
Using Windows Backup and Restore
Guidelines:
●
Be sure that the computer is connected to AC power before you start the backup process.
●
Allow enough time to complete the backup process. Depending on file sizes, it may take over an
hour.
To create a backup:
1.
Select Start > Control Panel > System and Security > Backup and Restore.
2.
Follow the on-screen instructions to schedule and create a backup.
NOTE: Windows includes the User Account Control feature to improve the security of the computer.
You may be prompted for your permission or password for tasks such as installing software, running
utilities, or changing Windows settings. Refer to Help and Support for more information.
Using Windows system restore points
A system restore point allows you to save and name a snapshot of your hard drive at a specific point in
time. You can then recover back to that point if you want to reverse subsequent changes.
NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since
the last restore point.
You also can create additional restore points to provide increased protection for your files and settings.
When to create restore points
●
Before you add or modify software or hardware
●
Periodically, whenever the computer is functioning optimally
NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration.
Backing up and recovering your information
113
Create a system restore point
1.
Select Start > Control Panel > System and Security > System.
2.
In the left pane, click System Protection.
3.
Click the System Protection tab.
4.
Follow the on-screen instructions.
Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when the computer was functioning
optimally, follow these steps:
114
1.
Select Start > Control Panel > System and Security > System.
2.
In the left pane, click System Protection.
3.
Click the System Protection tab.
4.
Click System Restore.
5.
Follow the on-screen instructions.
Chapter 7 Backup and recovery
8
Power cord set requirements
The wide-range input feature of the computer permits it to operate from any line voltage from 100 to
120 volts AC, or from 220 to 240 volts AC.
The 3-conductor power cord set included with the computer meets the requirements for use in the
country or region where the equipment is purchased.
Power cord sets for use in other countries and regions must meet the requirements of the country or
region where the computer is used.
Requirements for all countries
The following requirements are applicable to all countries and regions:
●
The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).
●
All power cord sets must be approved by an acceptable accredited agency responsible for
evaluation in the country or region where the power cord set will be used.
●
The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage
rating of 125 or 250 V AC, as required by the power system of each country or region.
●
The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320
Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.
Requirements for all countries
115
Requirements for specific countries and regions
116
Country/region
Accredited agency
Applicable note number
Australia
EANSW
1
Austria
OVE
1
Belgium
CEBC
1
Canada
CSA
2
Denmark
DEMKO
1
Finland
FIMKO
1
France
UTE
1
Germany
VDE
1
Italy
IMQ
1
Japan
METI
3
The Netherlands
KEMA
1
Norway
NEMKO
1
The People's Republic of China
COC
5
South Korea
EK
4
Sweden
SEMKO
1
Switzerland
SEV
1
Taiwan
BSMI
4
The United Kingdom
BSI
1
The United States
UL
2
1.
The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
2.
The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole
grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3.
The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug
must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
4.
The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
5.
The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.
Chapter 8 Power cord set requirements
9
Recycling
Battery
When a battery has reached the end of its useful life, do not dispose of the battery in general
household waste. Follow the local laws and regulations in your area for computer battery disposal.
Display
WARNING! The backlight contains mercury. Caution must be exercised when removing and
handling the backlight to avoid damaging this component and causing exposure to the mercury.
CAUTION: The procedures in this chapter can result in damage to display components. The only
components intended for recycling purposes are the liquid crystal display (LCD) panel and the
backlight. When you remove these components, handle them carefully.
NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly
that might require special handling at end-of-life. Disposal of mercury may be regulated because of
environmental considerations. For disposal or recycling information, contact your local authorities, or
see the Electronic Industries Alliance (EIA) Web site at http://www.eiai.org.
This section provides disassembly instructions for the display assembly. The display assembly must be
disassembled to gain access to the backlight (1) and the liquid crystal display (LCD) panel (2).
NOTE: The procedures provided in this chapter are general disassembly instructions. Specific details,
such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one
computer model to another.
Battery
117
Perform the following steps:
118
1.
Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly.
2.
Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of
the display bezel until the bezel disengages from the display assembly.
3.
Remove the display bezel (3).
Chapter 9 Recycling
4.
Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).
5.
Remove all screws (1) that secure the display panel assembly to the display enclosure.
6.
Remove the display panel assembly (2) from the display enclosure.
7.
Turn the display panel assembly upside down.
8.
Remove all screws that secure the display panel frame to the display panel.
9.
Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display
panel frame.
Display
119
10. Remove the display panel frame (2) from the display panel.
11. Remove the screws (1) that secure the backlight cover to the display panel.
12. Lift the top edge of the backlight cover (2) and swing it outward.
13. Remove the backlight cover.
14. Turn the display panel right-side up.
120
Chapter 9 Recycling
15. Remove the backlight cables (1) from the clip (2) in the display panel.
16. Turn the display panel upside down.
17. Remove the backlight frame from the display panel.
WARNING! The backlight contains mercury. Exercise caution when removing and handling the
backlight to avoid damaging this component and causing exposure to the mercury.
Display
121
18. Remove the backlight from the backlight frame.
19. Disconnect the display cable (1) from the LCD panel.
20. Remove the screws (2) that secure the LCD panel to the display rear panel.
21. Release the LCD panel (3) from the display rear panel.
22. Release the tape (4) that secures the LCD panel to the display rear panel.
23. Remove the LCD panel.
24. Recycle the LCD panel and backlight.
122
Chapter 9 Recycling
Index
A
AC adapter light 15
AC adapter, spare part numbers
27, 29
Action keys 11
antenna
locations 9
removal 97
spare part numbers 24, 30,
98
Antenna Kit, spare part numbers
24, 98
audio, product description 4
audio-in jack 15
audio-out jack 15
audio/USB board
removal 73
spare part numbers 20, 31,
33
audio/USB board cable,
illustrated 25
B
base enclosure, spare part
number 22, 30
battery
removal 41
spare part numbers 22, 29,
30, 41
battery bay 16
battery release latch 16
Blu-ray ROM DVD±R/RW FX Super
Multi Double-Layer Drive
precautions 35
removal 52
spare part number 22, 26,
33, 52
Blu-ray ROM DVD±R/RW Super
Multi Double-Layer Drive
precautions 35
removal 52
spare part number 22, 26,
31, 52
bottom components 16
button components 10
buttons
power 10
TouchPad 13
TouchPad on/off 13
Web browser 10
C
Cable Kit
contents 25
spare part number 25, 32
cables, service considerations 34
caps lock light 12
chipset, product description 2
components
bottom 16
buttons 10
display 9
front 8
keys 11
left-side 14
lights 12
right-side 15
TouchPad 13
computer feet
locations 40
spare part number 40
computer major components 19
computer part number 39
computer specifications 104
connectors, service
considerations 34
D
Digital Media Slot 8
display assembly
removal 91
spare part numbers 20, 30,
31, 91
subcomponents 24
display bezel
removal 93
spare part number 24, 30, 93
Display Cable Kit, spare part
number 24, 30, 96
display components 9
display enclosure, spare part
numbers 24, 30
Display Hinge Kit, spare part
number 24, 30
display panel
product description 3
removal 94
spare part number 24, 31, 95
display panel cable
removal 95
spare part number 24, 96
Display Rubber Kit, spare part
number 25, 31
Display Screw Kit, spare part
number 25, 31
display specifications 105
drives, preventing damage 35
DVD±RW and CD-RW FX Super
Multi Double-Layer Combo Drive
precautions 35
removal 52
spare part number 22, 27,
33, 52
DVD±RW and CD-RW Super Multi
Double-Layer Combo Drive
precautions 35
Index
123
removal 52
spare part number 22, 27,
31, 52
E
electrostatic discharge 35
equipment guidelines 38
esc key 11
Ethernet, product description 4
external media cards, product
description 5
external monitor port 14
F
fan
removal 88
spare part numbers 22, 30,
33, 88
feet
locations 40
spare part number 40
fn key 11
front components 8
G
graphics, product description 2
grounding guidelines 35
guidelines
equipment 38
grounding 35
packaging 37
transporting 37
workstation 37
H
hard drive
precautions 35
product description 3
removal 55
spare part numbers 23, 26,
29, 30, 55
specifications 106
hard drive bay 16
hard drive bracket, removal 57
hard drive compartment cover
illustrated 28
removal 55
hard drive connector cable
illustrated 25
removal 57
124
Index
Hard Drive Hardware Kit, spare
part number 23, 26, 32, 55
hard drive light 14
HDMI port 14
headphone jack 15
heat sink
removal 80
spare part numbers 22, 30,
32, 80
hinge
removal 96
spare part number 24, 30
hinge cover
removal 93
spare part number 24, 30, 94
J
jacks
audio-in 15
audio-out 15
headphone 15
microphone 15
network 14
RJ-45 14
K
key components 11
keyboard
product description 6
removal 57
spare part numbers 20, 31,
33, 57
keys
Action 11
esc 11
fn 11
Windows applications 11
Windows logo 11
L
left-side components 14
light components 12
lights
AC adapter 15
caps lock 12
hard drive 14
mute 12
optical drive 15
power 12, 14
TouchPad 13
webcam 9
wireless 12
M
mass storage device
precautions 35
removal 55
spare part numbers 26, 55
memory module
product description 3
removal 50
spare part numbers 23, 29,
30, 50
memory module/wireless module
compartment 16
memory module/wireless module
compartment cover
illustrated 28
removing 45
microphone
location 9
product description 4
microphone jack 15
model description 40
model name 1
monitor port 14
mute light 12
N
network jack 14
O
operating system, product
description 6
optical drive
location 15
precautions 35
product description 4
removal 52
spare part numbers 22, 26,
31, 33, 52
optical drive bay space saver,
spare part number 22, 33, 52
optical drive bracket, removal 53
optical drive connector cable
removal 71
spare part number 20, 30
optical drive light 15
P
packaging guidelines 37
plastic parts, service
considerations 34
Plastics Kit
contents 28
spare part number 21, 28,
31, 56
pointing device, product
description 6
ports
external monitor 14
HDMI 14
monitor port 14
product description 6
USB 14, 15
power button 10
power button board
removal 65
spare part number 20, 31, 65
power connector 15
power connector cable
removal 74
spare part number 21, 30
power cord
set requirements 115
spare part numbers 27, 29
power light 12, 14
power requirements, product
description 6
processor
product description 1
removal 85
spare part numbers 21, 29,
30, 32, 33, 85
product description
audio 4
chipset 2
display panel 3
Ethernet 4
external media cards 5
graphics 2
hard drives 3
keyboard 6
memory module 3
microphone 4
operating system 6
optical drive 4
pointing device 6
ports 6
power requirements 6
processors 1
product name 1
security 6
serviceability 7
video 4
wireless 4
product name 1, 39
product number 39
R
removal/replacement
preliminaries 34
procedures 39
right-side components 15
RJ-45 jack 14
RTC battery
removal 49
spare part number 23, 29, 49
Rubber Feet Kit, spare part
number 22, 31, 40
S
Screw Kit, spare part number 27,
31
security cable slot 14
security, product description 6
serial number 39
service considerations
cables 34
connectors 34
plastic parts 34
service tag 18, 39
serviceability, product description
7
SIM slot 16
SIM, removal 42
Speaker Kit, spare part number
90
speakers
location 8
removal 90
spare part number 22, 31, 90
specifications
computer 104
display 105
hard drive 106
system board
removal 76
spare part numbers 21, 31,
32, 76
T
Thermal Material, spare part
number 32
tools required 34
top cover
removal 60
spare part numbers 20, 31,
32, 60
TouchPad button 13
TouchPad button board
removal 69
spare part number 20, 31, 69
TouchPad cable, disconnection
63
TouchPad components 13
TouchPad LED board
removal 67
spare part number 20, 31, 67
TouchPad light 13
TouchPad on/off button 13
TouchPad zone 13
transporting guidelines 37
U
USB port
14, 15
V
vents 14, 16
video, product description 4
W
warranty period 40
Web browser button 10
webcam 9
webcam light 9
webcam/microphone module
removal 97
spare part number 24, 32
Windows applications key 11
Windows logo key 11
wireless antenna
locations 9
removal 97
spare part numbers 24, 30,
98
wireless light 12
wireless, product description 4
WLAN Antenna Kit, spare part
numbers 30
Index
125
WLAN module
removal 44
spare part numbers 23, 29,
30, 33, 44
workstation guidelines 37
WWAN Antenna Kit, spare part
numbers 30
WWAN module
removal 47
spare part numbers 23, 29,
47
126
Index
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