UP-X300 FRONT END
POS TERMINAL
MODEL
UP-X300
FRONT END INSTRUCTION MANUAL
INTRODUCTION
Thank you very much for your purchase of the SHARP POS Terminal Model UP-X300. This UP-X300
POS terminal operation manual explains the operation procedure of UP-X300 which is used as a
terminal in the POS system.
Please read this manual carefully before operating your machine in order to gain full understanding.
Please keep this manual for future reference. It will help you if you encounter any operational problems.
For handling the hardware, please read the SHARP POS Terminal Model UP-X300 HARDWARE
manual.
Handling precautions, parts names and functions are included in the hardware manual.
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CONTENTS
INTRODUCTION ································································································································ 1
CONTENTS ······································································································································· 2
SYSTEM CONFIGURATION ············································································································· 6
Peripherals connectable ································································································ 6
Printer sharing ··············································································································· 6
Multilingual remote printer ····························································································· 6
Receipt ON/OFF function ······························································································ 6
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Prior to Operating the POS Terminal ···················································································· 7
How to use the touch panel ···································································································· 7
Operator display screen configuration ···················································································· 8
Screen transition ············································································································ 8
Screens ·························································································································· 9
Areas configuring screens ··························································································· 12
Viewing the customer display (option) ·················································································· 17
Screen save mode ················································································································ 17
Adjusting backlight brightness ······························································································ 17
Key list (excepting item and combo keys) ············································································ 18
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Prior to Making Item Entries ································································································ 22
General operation flow for daily registration ········································································· 22
Error Warning ························································································································ 23
Clerk sign-on/sign-off operation ···························································································· 25
Sign-on operation ········································································································ 25
Sign-off operation ········································································································ 26
Message for clerk (Electronic mail function) ································································ 26
Special password ········································································································· 27
Reason code ················································································································ 27
Starting cash memory ··········································································································· 28
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Item Entries ··························································································································· 29
Single item entries ················································································································ 29
Direct PLU entries ········································································································ 29
PLU code entries ········································································································· 29
EAN entries ·················································································································· 30
Searching objective PLUs by names ··········································································· 30
Repeat entries ······················································································································ 31
Repeat round entries ············································································································ 32
Multiplication entries ············································································································· 33
Direct PLU entries ········································································································ 33
PLU code entries ········································································································· 33
EAN entries ·················································································································· 34
Using PLU name search function ················································································ 34
Split-pricing entries ··············································································································· 35
Direct PLU entries ········································································································ 35
PLU code entries ········································································································· 36
EAN entries ·················································································································· 36
Using PLU name search function ················································································ 36
Single Item Cash Sale (SICS)/Single Item Finalize (SIF) entries ········································· 37
SICS entries ················································································································· 37
SIF entries ··················································································································· 37
Scale entries ························································································································· 38
Manual scale entries ···································································································· 38
Auto scale entries ········································································································ 38
Non-turnover sales ··············································································································· 39
PLU Menu entries ················································································································· 39
Modifier PLUs ······················································································································· 40
Promotion Function ··············································································································· 41
Mix and match function ································································································ 41
Automatic modifier ······································································································· 42
Happy hour ·················································································································· 42
Link PLU entries ··················································································································· 43
Combo meal entries ·············································································································· 44
Set PLU entries ····················································································································· 45
With/Without entries ·············································································································· 46
Condiment entries ················································································································· 47
How to make multiple entries ······················································································· 48
How condiment item prices are printed: ······································································ 50
Dessert feature ············································································································ 51
Price shift by menu ··············································································································· 52
Department shift ··················································································································· 52
WASTE mode ······················································································································· 53
PLU/EAN learning function ··································································································· 54
Price inquiry (view) function ·································································································· 55
Price change function ··········································································································· 56
Countdown items (86 item) ··································································································· 58
Recipe guidance ··················································································································· 61
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Display of Subtotal ··············································································································· 62
Subtotal ························································································································ 62
Difference subtotal (Differ ST) ····················································································· 62
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Finalization of Transaction ··································································································· 63
Direct finalization ········································································································· 63
Amount tendering ········································································································ 63
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Computation of VAT (Value Added Tax) /Tax ······································································ 64
VAT/tax system ····················································································································· 64
VAT shift entries ···················································································································· 66
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Auxiliary Entries ···················································································································· 67
Refund ·································································································································· 67
Return ··································································································································· 67
Discount or Premium entries using a discount key ······························································· 68
Discount/Premium for items ························································································· 68
BOGO entry ················································································································· 68
Discount/Premium for total amount ············································································· 68
Discount or Premium entries using a percent key ································································ 69
Discount/Premium for items ························································································· 69
Discount/Premium for total amount ············································································· 69
Group discount/premium ······································································································ 70
Group discount ············································································································ 70
Group discount shift ····································································································· 70
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Payment Treatment ··············································································································· 71
Handling tips ························································································································· 71
Tip-in entries ················································································································ 71
Tip editing ···················································································································· 72
Tip paid entries ············································································································ 72
Tip transfer ··················································································································· 73
Currency exchange ··············································································································· 74
Received-on-Account (RA) entry ·························································································· 75
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Paid-out (PO) entry ··············································································································· 76
No sale (exchange) ··············································································································· 77
Transferring cash ·················································································································· 77
Cashing a cheque ················································································································· 77
Service charge ······················································································································ 78
VIP sales ······························································································································· 78
Gratuity ································································································································· 78
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Text Entries ···························································································································· 79
Free text entries ···················································································································· 79
Address entries ····················································································································· 81
10 Correction ······························································································································ 82
Item void using the [-] key ····································································································· 82
Check/Subtotal void ·············································································································· 84
Changing quantity using the [+] key ····················································································· 85
Correction after finalizing a transaction - Void mode ···························································· 86
11 Customer Management ········································································································ 87
12 Guest Control ························································································································ 91
General overview for guest control ······················································································· 92
Floor planning ······················································································································· 93
Table setting ·························································································································· 95
How to look at table icon on the graphical layout screen············································· 95
How to control a table layout screen ··········································································· 97
How to change a room ······························································································· 100
Searching a suitable table for guests using automatic table search function ····················· 101
Managing the waiting list ···································································································· 102
Modifying the waiting list ···························································································· 103
Managing guests ················································································································ 104
Opening a table on the graphical table layout screen to receive a new order
and reorder ················································································································ 104
Opening a table by entering table number ································································ 106
Opening a table by entering a table code ·································································· 107
Opening a table in use on the open table list ···························································· 108
Changing a table to be served on the registration screen ········································· 109
Changing check number ···························································································· 110
Entering a number of guests manually ······································································ 111
Closing a table temporally ························································································· 111
Closing a table - Finalizing a guest check ································································· 111
Table alert ·················································································································· 111
Transaction migration ································································································ 112
Deposit entries ···················································································································· 113
Bill totalizing/Bill transfer ····································································································· 114
Bill totalizing/Bill transfer in the same room ······························································· 114
Bill totalizing/Bill transfer over a room ········································································ 115
Bill separating ····················································································································· 117
How to operate the B.S. screen ················································································· 117
Transferring an item ··································································································· 118
Splitting multiple items ······························································································· 119
Splitting an item ········································································································· 120
Splitting a check by specified amount of money ························································ 121
Splitting a check by a number of a group ·································································· 122
Remerging split checks (bills) ···················································································· 123
Direct payment in a BS screen ·················································································· 123
Transferring open tables (guest checks) to another clerk ··················································· 124
Recalling data of closed tables(guest checks) ···································································· 125
4
13 Employee Function ············································································································· 126
Employee log-on/log off ······································································································ 126
Employee’s working time recording ···················································································· 128
Time-in operation ······································································································· 128
Break-in operation ····································································································· 129
Break-out operation ··································································································· 130
Time-out operation ····································································································· 131
Editing employee’s time record ··························································································· 132
Sales for employees ··········································································································· 135
Supervisor clerk ·················································································································· 136
Overlapped clerk entry ········································································································ 137
Remote automatic clerk sign-off ················································································ 137
14 Special Printing Function ··································································································· 138
After transaction receipt/Copy receipt printing- Receipt printer ·········································· 138
Validation printing - Slip printer ··························································································· 138
Check printing (CHEQUE EURO and English check) - Slip printer ···································· 139
CHEQUE EURO ········································································································ 139
English cheque ·········································································································· 139
Printer rerouting ·················································································································· 140
Electronic journal ················································································································ 141
Journal printing - Journal printer ························································································· 141
Receipt printing on a remote printer ··················································································· 142
Sort shift function ······································································································· 142
Hold and go function ·································································································· 142
Receipt printing style shift function ····················································································· 143
Printing bills ························································································································ 144
Guest check copy ··············································································································· 146
Entertainment bill ················································································································ 147
15 Macro Key Entries ··············································································································· 148
16 Training Function ················································································································ 149
Bill void function ·················································································································· 149
17 Compulsory Cash/Cheque Declaration ············································································ 150
18 Close Session (EOS) ·········································································································· 151
19 Terminal Programming ······································································································· 152
Downloading POS programming data ················································································ 152
Changing programming settings ························································································· 153
Programming list ········································································································ 153
Changing tare ············································································································ 153
20 Reading (X) and Resetting (Z) of Daily Sales Totals ························································ 155
21 Receipts Printed on a Remote Printer ·············································································· 159
22 Receipts Printed on the Remote Printer ··········································································· 160
Type of Receipts ················································································································· 160
Addition receipt type ·································································································· 160
Single/double receipt type ························································································· 161
Addition + single receipt type ····················································································· 161
Double addition receipt type ······················································································ 162
Double (addition + single) receipt type ······································································ 162
5
SYSTEM CONFIGURATION
Your POS terminal may be connected to a server (POS server) and other POS terminals unless your
POS terminal is used as a stand-alone POS terminal. Also, various peripherals such as a printer,
barcode scanner and magnet card reader may be connected with your POS terminal. Please refer to
the following list for the peripherals connectable with your POS terminal. For the applicable peripheral
models, please contact your authorized SHARP dealer.
■ Peripherals connectable
Line display
Magnetic card reader
Drawer
POS printer
Scale
Barcode scanner
Kitchen video monitor*
Coin dispenser*
Drink dispenser*
CCTV*
EFT*
PMS*
MEU
Keyboard
Mouse
* Peripherals available in some countries only
■ Printer sharing
Generally it is not necessary for each POS terminal to have a bill printer, receipt printer, report printer
journal printer and/or remote printer (kitchen printer). Multiple POS terminals can share those printers
using the network.
■ Multilingual remote printer
For a remote printer, each item can have three kinds of texts; standard text, second language text and
bit map text. Therefore, item text may vary depending on programming.
■ Receipt ON/OFF function
You can disable receipt printing in the REG mode to save paper using the receipt function. To disable
receipt printing, press the [RCPT] key.
6
1 Prior to Operating the POS
Terminal
How to use the touch panel
The operator display of the POS terminal is a touch panel. So, the operations can be performed by
touching the panel (keys, items, buttons, etc. on the screen) of the operator display.
To touch the panel, use your finger or a stylus. Never apply excessive force when touching the display
and never use any sharp-pointed objects including your fingernails on the display.
In order to display another window or to scroll to another window, touch an arrow as shown in the
example below.
To scroll up
To display the
previous window
To display the
next window
To scroll down
To display the
previous bar
To display the
next key window
7
Operator display screen configuration
Your POS terminal provides five kinds of screens for the operator display, and each screen consists of
some areas. In this section, general information about the screens and areas are provided.
However, please note that since each screen can be created for your specific use, screens
including area layout, area size, key name, key layout, key size, etc. shown in this manual are all
examples. For the keys available on the POS terminal there is a list in the key section. For the
samples in this manual, the default captions on the key list are used. Please refer to the key list
section for details.
■ Screen transition
Your POS terminal has various kinds of screen, and they can transit as follows:
Turning ON / [CLK#]/[EMP#]
Initial screen for
log-in
Log-on:
Employee code ➞ [EMPLOYEE#]
Job menu screen
Log-off: [EXIT]
Sign-on:
Clerk code ➞ [CLK#]
[JOB MENU]
*
Graphical
table layput
screen
Table selection ( ➞ [ORDER] )
Registration
screen
1
2
Table list screen
3
[SCREEN#]
To change screen
* Depending on programmnig, a graphical table layout screen or a registration
screen appears.
8
■ Screens
The POS terminal provides the following four kinds of screens to execute various functions. The details
of each part of each screen is described in the subsequent section.
Initial screen
The screen that is displayed when you turn on the POS terminal and when you make a sign-off
operation.
Information/
status area
Scroll message
window area
Numeric key pad
NOTE
Wall paper can be displayed if it is set.
Job entry menu screen
The screen that contains a variety of special functions such as time-in, time-out for employees. The
screen can be accessed by touching the [JOB MENU] key or when an employee’s log-on operation is
performed.
Information/
status area
Job menu key
windows
9
Table layout screen
The screen to access tables for guest checks. Graphical table layout screen and open table list belong
to this screen. You can go to the graphical table layout screen by sign-on operation or by touching the
[TABLE LAYOUT] key, and the open table list by touching the [TABLE LIST] key.
Information/
status area
Graphical table
layout window
Function key
window
Graphical table layout screen
Open table list
10
Registration screen
The screen for item registration, payment and other functions.
You can go to a registration screen by executing a sign-on operation or by touching the [ORDER] key.
Information/
status area
Key window
Receipt window
Key window
Key window
Multiple numbers of the registration screens can exist on your POS terminal, and can be accessed by
entering a number and touching the [SCREEN #] key.
An item window may be changed automatically according to the preset time zones, such as lunch time
and dinner time. The window can also be changed manually by entering a target menu number and
touching the [MENU#] key.
11
■ Areas configuring screens
Information/Status window
This area displays information and status such as date, time, clerk name and mode.
Date/Time/Clerk name
Time zone/Room info.
Screen name
Registration information area
Registration information area
On this area, the following information icons will appear when the corresponding condition is satisfied.
Tax shift
(In case of Tax shift 1)
Department shift
(In case of Dept. shift 1)
Receipt shift
(Blank)
Normal
Shifted
Mode info.
(Blank)
Normal registration mode
Void mode
Waste mode
Sentinel information
(Blank)
Normal
Sentinel message
HALO for tip
(Blank)
Normal
Exceed HALO amount
No stock
(Blank)
Normal
No stock
Receipt ON/OFF status
(Blank)
ON
OFF
Network status
Network status is indicated in different background colors at the information/status window:
• Black:
Normal
• Orange: POS server Down
• Deep pink: Backup server Down
• Red:
Backup server Down/Cannot communicate with all the terminals (indicated at POS
server).
POS server/Backup server Down (indicated at POS terminals)
12
Scroll message window
This area displays scroll messages for terminals, clerks and customers. Under the clerk sign-off status,
the scroll message for a terminal may appear, when a clerk is signed-on, a scroll message for the clerk
may appear.
Item key window
Sales items are displayed in the window. By touching an item key, the item can be registered. In case
of menu keys, the subsequent menus or the menu list will be displayed. In case of condiment keys,
condiment items will be displayed. The details are described in each section.
Normal key window
Numeric key window, job-menu window, function key window, menu window, PLU menu window, etc,
are made up of keys to make all kinds of operations.
Key names can be changed freely by programming.
NOTE
When your POS terminal requires numeric data, a window containing numeric key pad will automatically
appear. In this case, you must enter the data on this key pad.
13
Receipt window
The receipt window appears only on registration screens.
Table # key
Previous
check key
Check # key
Next check key
Item area - quantity, item name and
amount are displayed.
Slider
Separation line - previous order and
new order may be separated with the
line (depending on programming).
Multiplication info. and other info.
during registration operation are
displayed at the bottom line.
Total area
Receipt window expand function
Previously ordered items in guest check may be summarized, but it is possible to view the detail of the
items by touching the [EXPAND] key.
14
Pop-up window
When data entry is required to execute the function you selected by touching a key, for example, when
you touch the [NAME/ADDR] key to enter the name and address of a guest, a pop-up window will
appear automatically. Enter the necessary information using the keyboard or keypad appeared, and/or
or select (touch) an option when options are listed.
To cancel the operation (close the window without setting), touch the [Cancel] or [Exit] (varies
depending on a pop-up window).
Data entry
The white column is selected for data
entry. To select other column, touch
the column.
Down arrow key
Touch the arrow, the pull-down menu
will appear.
Options
Touch an option for the selection.
Abbreviation used on the pop-up window
ESC
BS
CL
Ins
Del
up
It
dn
rt
Pgup
Pgdown
Escape key
Back space key
Clear key
Insert key
Delete key
Up arrow key
Left arrow key
Down arrow key
Right arrow key
Page up key
Page down key
15
Table layout window
The table layout window has graphical table layout and table list window, which appear on the table
layout screen only.
Graphical table layout window
Open table list window
16
Viewing the customer display (option)
The UP-X300 has no standard customer display. However, the pole type or integrated type customer
display can be attached. On the customer display, sales item, price, payment information and
messages for customer may be displayed. The message is scrolled from the right to left on the display.
Screen save mode
To save the electrical power or the display’s life, your POS terminal is provided with a screen save
function. Your POS terminal goes into the screen save mode when the POS terminal is left idle for an
extended period of time. To exit the screen save mode, touch any key. If programmed, a secret code
entry window may appear to prompt a start-up secret code.
Adjusting backlight brightness
You can adjust backlight brightness of your POS terminal and also make the setting if the backlight is
turned off when the machine goes into the screen save mode. Touch the [Back Light] key, the following
window will open.
Move the slider to the left to make the screen darker, or to the right to make lighter, To turn off the
backlight automatically in the screen save mode, check the Auto Off check box.
To complete the settings, touch [OK].
17
Key list (except item and combo keys)
Caption (default)
0 thru 9
00
000
1/2
.
CL
→
CANCEL
➡
ENTER
(X)
TABLE LAYOUT
TABLE LIST
ORDER
JOB MENU
ROOM#
SCREEN#
MENU#
EXPAND
➡
➡
➡
ZOOM
REPORT
EOS
EOD
JOIN
AVAILABILITY
RESERVATION
NAME/ADDR
WAITING
GUEST
FLOOR PLAN
SECTION
SMOKING
PLU/SUB
PLU Name
SCALE
OPEN TARE
Modifier n
UPSIZE
RDSIZE
18
Function
Used to enter a numeric data. (0 thru 9)
Used to enter a numeric data. (00)
Used to enter a numeric data. (000)
Used to enter a 1/2
Used to enter a fractional part.
Used to clear the entered data (amounts/rates/parameters,
etc.) and the error state.
Used as a backspace key.
Used to cancel your current operation or menu or return to
previous menu.
Used to select item/menu or entered data.
Used to enter quantity.
Goes to the table layout screen.
Goes to the open table list screen.
Goes to the default registration screen.
Goes to the job menu screen.
Goes to a selected room.
Goes to a selected screen.
Goes to selected time zone
Changes registration window display.
Goes to the previous page.
Goes to the following page.
Enlarges a table layout.
Goes to sales report printing.
Performs end of session.
Performs the End of Day operation.
Joins a table to another table.
Makes a table available/unavailable (toggle key).
Makes table reservation.
Changes a guest name/address.
Displays the waiting list.
Finds a table suitable for number of a group of guests. / Enters
a number of guests.
Sets a floor plan.
Sets employee for each section.
Smoking status(smoking/non-smoking) key
Specifies a PLU code entered.
Searches PLU item by name.
Allows a scale entry.
Allows tare weight entry.
Uses a modifier PLU instead of normal PLU.
Changes a combo meal to a large size.
Changes a combo meal to a small size.
Caption (default)
WITH
WITHOUT
NEXT COND.
CHG COND.
WASTE
REPEAT ROUND
Dept Shift n
INQ
PRICE CHANGE
COUNTDOWN
RECIPE
TABLE #
AutoTable#
TABLE LIST
NBAL
Final
Deposit(+)
Deposit(-)
B.T. IN
B.T. OVER
B.S.
SPLIT VALUE
SPLIT NUMBER
REMERGE
TRANSFER
RECALL
RECALL #
[+]
[-]
CHECK VOID
VOID MODE
REFUND
RETURN
(-) n
%n
GROUP DSC#
GD SFT #
TEXT #
Text n (Free text key text)
RA n
PO n
Nosale
W/O SERVICE
SVC OVERRIDE
W/O GRATUITY
Function
Adds a tied PLU for combo or set PLU.
Deletes a tied PLU from a combo or set PLU.
Goes to next condiment without setting current condiment.
Changes a condiment (for dessert feature).
Goes to the waste mode.
Allows reorder of the previous items for a table.
Changes a department code temporarily.
Inquires the unit price of an item.
Changes the price of an item.
Warns short stock (86 item).
Displays a recipe.
Opens a table by entering a table number.
Automatically generates a table code and opens a table.
Displays open table window.
Finalize a transaction temporarily without calculating VAT/tax.
Finalize a transaction temporarily with the calculation of VAT/
tax.
Allows a deposit entry for a guest.
Allows a deposit refund.
Allows bill transfer/totalizing in a room.
Allows bill transfer/totalizing over rooms.
Opens bill separate window.
Allows B.S. split by value.
Allows B.S. split by number.
Remerges split bills.
Allows table transfer from a clerk.
Recalls the closed table list.
Recalls a closed table.
Allows item correction (addition) and repeat entries.
Allows item correction (deletion).
Allows subtotal void.
Enters the void mode.
Allows a refund entry.
Allows a return entry.
Allows discount by entering an amount.
Allows discount by entering a rate.
Allows group discount.
Allows group discount shift.
Allows the free text entry by specifying a number.
Allows the free text entry.
Allows received on account entry.
Allows paid out entry.
Allows no sale.
Cancels service charge.
Change a rate of service charge.
Cancels gratuity.
19
Caption (default)
CASH TIP In
Non Cash TIP In
Tip Paid
EDIT TIP
Tip Transfer
MDSE SBTL
SBTL
TAX n SBTL
TAX SHIFT(Tax Shift n)
DIFF SBTL
TAX
Subtotal VAT
M-TAX
EX n
Cash n
Check n
Charge n (Credit n)
Cash Transfer
Hotel Transfer
GC BALANCE
EXIT
EMPLOYEE #
CLK n
CLK #
TIME IN
TIME OUT
BREAK IN
PAID BRK IN
BREAK OUT
TIME EDIT
BAL
EMPL SALES
Emp. Charge
Cust. Charge
RCPT
RCPT SW
VP
CHECK PRINT
SORT SHIFT
KP HOLD
KP GO
RCP SF
20
Function
Allows tip entry by cash.
Allows tip entry by check/charge.
Allows payment of tip to an employee.
Allows to edit tip amount.
Allows tip transfer/split.
(For US tax system)
Obtains a subtotal.
(For US tax system)
Allows a tax shift.
Obtains difference subtotal.
(For US tax system)
Calculates VAT/tax.
(For US tax system)
Allows finalization by a foreign currency.
Allows cash n finalization.
Allows check n finalization.
Allows credit n finalization.
Allows a cash transfer to check or credit.
Allows a hotel transfer.
Allows gift card balance.
Allows to log off.
Allows to enter an employee number.
Allows a clerk code entry.
Allows to enter a clerk number.
Allows employees time-in operation.
Allows employees time-out operation.
Allows employees break-in operation (salary is not paid during
break in).
Allows employees break-in operation (salary is paid during
break in).
Allows employee break-out operation.
Allows time edit for employees.
Allows to check balance for employee sales.
Allows sales for employees.
Allows charge sales for employees.
Allows charge sales for customers.
Allows a receipt print.
Allows a receipt print on/off.
Allows a validation print.
Allows a check print.
Allows a sort shift.
Allows to hold a menu order to remote printer.
Allows to release a held menu order to remote printer.
Allows a receipt shift.
Caption (default)
BILL
G.C.RCPT
G.C. COPY
E.BILL
C.BILL
MACRO#
MACRO n (macro name)
SCM+
SCMVIP n
CUST
CHANGE TARE
UPDATE
Open Store
Close Store
EJ Clear
T-log Clear
Lock Clear
Back Light
HELP
OS SHUTDOWN
BACKOFFICE
Function
Allows to print a bill.
Allows to print a guest check receipt.
Allows a guest check copy.
Allows to print a entertainment bill.
Allows to print a cumulated bill.
Executes a macro key entry.
Executes the macro entry.
Allows a stored cash memory addition entry.
Allows a stored cash memory subtraction entry.
Allows a VIP sale.
Allows a customer entry.
Allows to change tares.
Used to update the programming settings.
Opens your store (Terminal).
Closes your store (Terminal).
Clears EJ memory.
Clears T-Log memory.
Clears terminals Z CCD error.
Used to adjust backlight brightness.
Used to open HELP.
Used to terminate the terminals.
Used to execute Back Office.
21
2 Prior to Making Item Entries
General operation flow for daily registration
1.
Checking connection of peripherals and printer paper
Make sure that all peripherals are connected securely.
Also make sure that all printers in your system have adequate paper rolls.
For more information about the peripherals and applicable paper rolls for printers, please refer
to the corresponding printer manual.
2.
Turn on your POS terminal. Please refer to the UPX300 HARDWARE manual.
If programmed, the latest programming setting are automatically downloaded.
3.
Make your sign-on operation. Each employee needs to make his or her sign-on operation.
Please refer to page 25.
4.
Download programming settings, if necessary. Please refer to page 151.
5.
Make a float (SCM) operation, if necessary. Please refer to page 28.
6.
Change programming setting, if necessary.
• Tares
22
7.
Make settings for countdown items and receipt guides, if necessary.
8.
Make table settings, if necessary.
Error Warning
When an error occurs on your POS terminal, an error message will appear on the operator display. For
displayed error messages, there are two options: Error messages are displayed with the [OK] key,
touching the [OK] key makes the message clear. Another option is that an error message disappears
automatically.
When an error occurs relating to open EFT transaction, master down or the similar conditions related to
communication control of external devices, the corresponding error message reappears in regular
intervals until the problem is resolved.
In the following examples, your POS terminal will go into an error state accompanied with a warning
beep and the error message on the display. Clear the error state by touching the [OK] key and take the
proper action.
• When you make an error in key operation:
Clear the error and try the entry again.
• When you make an entry beyond a programmed amount entry limit:
Check to see if the entered amount is correct. If it is correct, contact your manager.
• When an including-tax subtotal exceeds eight digits:
Delete the subtotal by touching the [CL] key and touch a media key to finalize the transaction.
Drawer open alarm
When a specified time has elapsed with the drawer opened, an alarm buzzer sounds to warn the
operator to close the drawer. When the operator closes the drawer, the buzzer will stop.
Memory full warning
When the memory capacity becomes low, the warning message “Insufficient Memory Please call your
supplier” will appear. Click [OK] to close the window. Then please call your supplier.
You can continue operation even after the warning message is displayed until the following memory full
error is displayed.
Memory full error
When the memory capacity becomes full, the error message “Insufficient Memory. Please call your
supplier.” with full memory name (memory full/object store full/CF full) will appear. Click [OK] to close
the window. Then please call your supplier immediately.
Registration operation is prohibited after the error message is displayed. Make a finalization operation,
if necessary.
• When T-Log/EJ/Closed Transaction memory gets full
Depending on programming, registration operation is prohibited. Make a finalization operation, if
necessary.
In case you can continue registration operation, the new data of registration will be abandon.
In case the T-Log/EJ gets full at your server system, you cannot continue registration operation.
In all cases, please call your manager.
• When GLU/Customer/Employee Sales memory gets full
The registration is prohibited. Please call your manager.
23
• When Drink Dispenser Missoperation memory gets full
The registration of drink dispenser debit is prohibited. Please call your manager.
• When Reg Buffer gets full
The registration is prohibited. Please call your manager.
• When PLU memory gets full
The registration is prohibited. Please call your manager.
Emergency lock clear
You can clear the following lock status manually. When a lock status occurs, please refer to the
following procedure:
Open store
Making the terminal “open store” status.
Procedure: ➞ [Open Store]
Close store
Making the terminal “close store” status.
Procedure: ➞ [Close Store]
EJ clear
Clearing the EJ memory, and clearing EJ memory full error.
Procedure: ➞ [EJ Clear]
T-Log clear
Clearing the T-Log memory, and clearing T-Log memory full error.
Procedure: ➞ [T-log Clear]
Terminal Z CCD
lock clear
Clearing Terminal Z CCD error.
Procedure: ➞ [Lock Clear]
When POS server is down
When your POS server is down, your POS terminal will display the window to select [Retry] or
[Shutdown]. Select either option.
You cannot operate your POS terminal until your POS server is recovered.
24
Clerk sign-on/sign-off operation
■ Sign-on operation
Prior to item entry, the clerk will be compelled to enter his or her assigned clerk code. However, this
may not be necessary if the POS terminal has been programmed for the clerk code entry as redesignation mode.
NOTE
Your POS terminal provides three systems for the sign-on/off operation; clerk code entry, contactless
clerk key and WMF clerk key systems.
Clerk code entry system:
Clerks can be assigned by entering his or her clerk code in advance.
Clerk direct key system:
Clerks can be assigned by touching his or her direct clerk key.
Contactless clerk key system: Clerks can be assigned by setting corresponding contactless clerk keys.
Any registration cannot be performed unless a contactless clerk key is
set.
WMF clerk key system:
Clerks can be assigned by inserting WMF clerk keys. (Continental
Europe only)
(Clerk code entry system)
1.
Enter your clerk code, and touch [CLK#] or insert or set your clerk key.
In case of code entry
2.
Enter your password, if necessary.
3.
Enter the drawer number you use, if necessary.
25
■ Sign-off operation
A signed-on clerk may be automatically signed off after finalizing a transaction. If not, the clerk should
make a sign-off operation when he or she finish his or her operation. Use the following procedure.
If another clerk is signed on while a clerk is signed on, the latter will automatically be signed off, unless
the overlapped clerk entry is allowed. For details of overlapped clerk function please refer to the
overlapped clerk entry section.
Touch the [CLK #] key, your POS terminal will go to a sign-on status waiting for other clerk code entry.
Or remove your clerk key.
■ Message for clerk (Electronic mail function)
When a clerk got a mail, the following window will appear.
Touch [Open], a message window will appear.
To close the window, touch [Cancel].
To delete the message, touch [Delete].
To print the message, touch [Print].
26
■ Special password
When you make an operation, you may be required to enter the special password to execute the
operation.
In this case the password entry window will appear automatically. Enter the special password, and
touch [Enter] key.
■ Reason code
When you make some operations, you may be required to enter a reason code to execute the
operation.
In this case the reason code entry window will appear automatically. Select the reason code, or select
[OPEN CODE] to enter the code directly.
27
Starting cash memory
You may be required to enter the float amount (starting cash memory) in the drawer before starting
entry operations. The amount should be discriminated from the sales amount when reports are
generated, or in case of cash/cheque declaration is compulsory (please refer to CCD section for
details), that amount should be omitted from the total amount of money for cash/cheque declaration.
When the amount entry is compulsory, you cannot start item entries unless you make the entry.
Use the [SCM+] key to add an amount, and the [SCM-] key to deduct an amount.
1.
Touch the [SCM+] or [SCM-] key. The SCM+ or SCM- window appear.
2.
Enter a SCM value with a kind of tender.
NOTE
Any entry cannot be made so that the SCM total is negative.
28
3 Item Entries
Single item entries
■ Direct PLU entries
Only preset entry is allowed:
➞ [Direct PLU key]
Only open entry is allowed:
➞ Unit price ➞ [Direct PLU key]
➞ [Direct PLU key] ➞ (Key pad appears) ➞ Unit price ➞ [ENTER]
Preset and open entries are allowed:
➞ [Direct PLU key] ➞ (Key pad appears) ➞ [ENTER] (For preset price entry)
➞ [Direct PLU key] ➞ (Key pad appears) ➞ Unit price ➞ [ENTER] (For open price entry)
NOTE
• Unit price: Within the programmed HALO/LALO
• You can display preset unit price during sales operation. For operation details, please refer to “Price
inquiry (view) function”.
■ PLU code entries
Only preset entry is allowed:
➞ PLU code ➞ [PLU/SUB]
Only open entry is allowed:
➞ PLU code ➞ [PLU/SUB] ➞ (Key pad appears) ➞ Unit price ➞ [ENTER]
Preset and open entries are allowed:
➞ PLU code ➞ [PLU/SUB] ➞ (Key pad appears) ➞ [ENTER] (For preset price entry)
➞ PLU code ➞ [PLU/SUB] ➞ (Key pad appears) ➞ Unit price➞ [ENTER] (For open price entry)
NOTE
• When PLUs for which the unit price has been programmed as zero are entered, only the sales
quantity is added.
• You can display preset unit price during sales operation. For operation details, please refer to “Price
inquiry (view) function”.
29
■ EAN entries
Scanning EAN code:
Entering EAN code:EAN code ➞ [PLU/SUB]
NOTE
• When scanning or entering an undefined code, your POS terminal will go into the learning function
mode if the learning function is allowed. For details of the learning function, please refer to “PLU/EAN
learning function”.
• You can display preset unit price during sales operation. For operation details, please refer to “Price
inquiry (view) function”.
■ Searching objective PLUs by names
You can search for an item (PLU) by entering the item name or a part of the item name.
1.
Touch the [PLU NAME] key to display the PLU search window.
*
*: A PLU list may have a drop box to allow PLU Menu selection. (Please refer to “PLU Menu entries”
section for details of PLU Menu.)
2.
30
Enter an item name using the key pad displayed and touch [OK] to display a PLU list.
3.
Select an item and touch [Enter].
NOTE
• You can sort the list by name or the code. Touch the column title “Code” or “Name”.
Repeat entries
You can use this function for repetitive entries of the same items.
Touch an item on the receipt window and touch the [+] key. You can repeat touching the [+] key to a
desired number.
31
Repeat round entries
This function is intended for a bar tender to accomplish reorder entries simply by touching a single key,
when a guest or a group of a guest reorders drinks.
You can enter reordered items based on the last order by touching the [REPEAT ROUND] key.
For example, it is assumed that beer, whiskey and wine are preprogrammed so that the repeat round is
allowed, and when the following orders are done, the registration are conducted as follows.
Second order
Order (key entry)
[Beer]
[Whiskey]
2 [Pizza]
[REPEAT ROUND]
Third order
[Wine]
[REPEAT ROUND]
First order
Registered items
1 x Beer
1 x Whiskey
2 x Pizza
1 x Beer
1 x Whiskey
1 x Wine
1 x Beer
1 x Whiskey
1 x Wine
NOTE
• Repeat round operation of refund and return items is not allowed.
• Repeat round operation of scale item is not allowed.
• Item discount is ignored at repeat round entry.
32
Multiplication entries
Use this feature when you need to enter two or more the same items.
This feature helps you when you sell a large quantity of items or need to enter quantities that contain
decimals.
■ Direct PLU entries
Only preset entry is allowed:
➞ Quantity ➞ [Direct PLU key]
Only open entry is allowed:
➞ Quantity ➞ [(x)] ➞ Unit price ➞ [Direct PLU key]
Preset and open entries are allowed:
➞ Quantity ➞ [Direct PLU key] ➞ (Key pad appears) ➞ [ENTER] (For preset price entry)
➞ Quantity ➞ [Direct PLU key] ➞ (Key pad appears) ➞ Unit price ➞ [ENTER] (For open price entry)
NOTE
•
•
•
•
Quantity: Up to four-digit integer + three-digit decimal
Unit price: Within the programmed HALO/LALO
Quantity x unit price: Up to eight digits
The number of multiplications in a transaction is automatically checked as follows:
- When your POS system is programmed for “Issuing S/D receipts by the number of times of multiplication: Yes, ”
Maximum number of multiplications in a transaction: Equal to the preset number for the “Maximum
number of receipt issing” (Default setting: 15).
- When your POS system has no kitchen printers or when the system is programmed for “Issuing S/D
receipts by the number of times of multiplication: No,”
Maximum number of multiplications in a transaction: 99
For details, please refer to “Receipts Printed on a Remote Printer” (p.159 ) in this manual and “Programming for each physical device” in “8. POS Device Programming”/“Device Programming”/“Programming
for Devices” in the UP-X300 Back Office Instruction Manual.
33
■ PLU code entries
Only preset entry is allowed:
➞ Quantity ➞ [(x)] ➞ PLU code ➞ [PLU/SUB]
Only open entry is allowed:
➞ Quantity ➞ [(x)] ➞ PLU code ➞ [PLU/SUB] ➞ (Key pad appears) ➞ Unit price ➞ [ENTER]
Preset and open entries are allowed:
➞ Quantity ➞ [(x)] ➞ PLU code ➞ [PLU/SUB] ➞ (Key pad appears) ➞ [ENTER]
(For preset price entry)
➞ Quantity ➞ [(x)] ➞ PLU code ➞ [PLU/SUB] ➞ (Key pad appears) ➞ Unit price ➞ [ENTER]
(For open price entry)
NOTE
• Quantity: Up to four-digit integer + three-digit decimal
• Unit price: Within the programmed HALO/LALO
• Quantity x unit price: Up to eight digits
■ EAN entries
Scanning EAN code:
Quantity ➞
(Scan EAN code)
Entering EAN code:
Quantity ➞ [(x)] ➞ EAN code ➞ [PLU/SUB]
■ Using PLU name search function
You can use the PLU name search function for multiplication entry.
Enter a quantity, and start PLU name search by touching the [PLU NAME] key.
34
Split-pricing entries
You will use this function when your customer wants to purchase more or less than the base quantity of
a loose item.
■ Direct PLU entries
Only preset entry is allowed:
➞ Selling q’ty ➞ [(x)] ➞ Base q’ty ➞ [Direct PLU key]
Only open entry is allowed:
➞ Selling q’ty ➞ [(x)] ➞ Base q’ty ➞ [(x)] ➞ Unit price per base q’ty ➞ [Direct PLU key]
Preset and open entries are allowed:
➞ Selling q’ty ➞ [(x)] ➞ Base q’ty ➞ [Direct PLU key] ➞ (Key pad appears) ➞ [ENTER]
(For preset price entry)
➞ Selling q’ty ➞ [(x)] ➞ Base q’ty ➞ [Direct PLU key] ➞ (Key pad appears) ➞
➞ Unit price per base q’ty ➞ [ENTER] (For open price entry)
NOTE
• When you use a base quantity programmed, skip entering base quantity (➞ Base q’ty /
➞ Base q’ty ➞ [(x)] ).
• Quantity: Up to four-digit integer + three-digit decimal
• Base quantity: Up to two digits integer
35
■ PLU code entries
Only preset entry is allowed:
➞ Selling q’ty ➞ [(x)] ➞ Base q’ty ➞ [(x)] ➞ PLU code ➞ [PLU/SUB]
Only open entry is allowed:
➞ Selling q’ty ➞ [(x)] ➞ Base q’ty ➞ [(x)] ➞ PLU code ➞ [PLU/SUB] ➞
➞ (Key pad appears) ➞ Unit price ➞ [ENTER]
Preset and open entries are allowed:
➞ Selling q’ty➞ [(x)] ➞ Base q’ty ➞ [(x)] ➞ PLU code ➞ [PLU/SUB] ➞ (Key pad appears) ➞
➞[ENTER] (For preset price entry)
➞ Selling q’ty ➞ [(x)] ➞ Base q’ty ➞ [(x)] ➞ PLU code ➞ [PLU/SUB] ➞
➞ (Key pad appears) ➞ Unit price ➞ [ENTER] (For open price entry)
NOTE
• When you use a base quantity programmed, skip entering base quantity (➞ Base q’ty ➞ [(x)] ).
• Quantity: Up to four-digit integer + three-digit decimal
• Base quantity: Up to two digits integer
■ EAN entries
Scanning EAN code:
➞ Selling q’ty ➞ [(x)] ➞ Base q’ty ➞ [(x)] ➞
(Scan EAN code)
Entering EAN code:
➞ Selling q’ty ➞ [(x)] ➞ Base q’ty ➞ [(x)] ➞ EAN code ➞ [PLU/SUB]
NOTE
• When you use a base quantity programmed, skip entering base quantity (➞ Base q’ty ➞ [(x)] ).
• Quantity: Up to four-digit integer + three-digit decimal
• Base quantity: Up to two digits integer
■ Using PLU name search function
You can use the PLU name search function for split-pricing entry.
Make selling quantity and base quantity entries (selling q'ty ➞ [(x)] ➞ base q'ty ➞ [(x)]), and start
PLU name search by touching the [PLU NAME] key.
36
Single Item Cash Sale (SICS)/Single Item
Finalize (SIF) entries
The operation is the same as that for normal PLU/EAN entries.
■ SICS entries
• This function is useful when a sale is for only one item and is for cash; such as a newspaper. This
function is applicable only to those items that have been programmed for SICS.
• The transaction is finalized and the drawer opens as soon as you touch the direct PLU (item) key.
• If a sale of an item set for SICS follows one that is not set for SICS, the transaction does not finalize
and results in a normal sale.
■ SIF entries
• If a sale of an item set for SIF follows one that is not set for SIF, the transaction is finalized
immediately as a cash sale.
• Like the SICS function, this function is available for single-item cash settlement.
37
Scale entries
You have a choice of either manual or automatic method for scale entry.
If the first method is chosen, the clerk needs to enter the reading of the scale manually. If the second
one is chosen, the weight is automatically read from the connected scale (option) and appears on the
POS terminal display. For the refund entry, only manual scale entries is allowed.
■ Manual scale entries
➞ Net weight ➞ [SCALE] ➞ Base weight ➞ [(x)] ➞ (Single item entry)
• Net weight: 5 digits (2 digits integer + 3 digits decimal) or 2 digits (2 digits integer) depending
on programming
• Base weight: 2 digits
• When you use the base weight programmed for the PLU, skip the base weight entry (➞ Base
weight ➞ [(x)]).
• Repeat and multiplication entry are not allowed.
• For a refund or return entry, touch the [REFUND] or [RETURN] key at any timing (except the
last position) in the key sequence.
■ Auto scale entries
With open tare weight entry
➞ [OPEN TARE] ➞ Tare weight ➞ [SCALE] ➞ Base weight ➞ [(x)] ➞ (Single item entry)
Using preset tare weight
➞ Tare table number ➞ [SCALE] ➞ Base weight ➞ [(x)] ➞ (Single item entry)
• When you use a base weight programmed for the PLU, skip the base weight entry (➞ Base
weight ➞ [(x)]).
• When you use the tare table number programmed for the PLU, skip the tare table number
entry (➞ Tare table number).
• When scale entry is compulsory for the PLU, it is not necessary to touch the [SCALE] key.
To issue a tare weight receipt
➞ [OPEN TARE] ➞ Tare weight ➞ [SCALE] ➞ [CASH n]
38
Non-turnover sales
This function is used to perform transactions in cash but not report as turnover as is the case when
flowers are ordered in a restaurant. In this case, a clerk pays the bill and turnover and non-turnover
sales are handled in the same transaction.
It is performed by entering an item (PLU) belonging to the department.
PLU Menu entries
Your POS terminal can have hierarchical categories as PLU menues.
For example, it is assumed that your POS terminal is programmed as;
Main category: Drink (PLU menu)
Sub category: Wine, Beer and Soft (PLU menu linked to Drink)
Item:
Tea, Coffee, and Orange Juice (Item PLUs linked to Soft)
When you touch Drink, the sub category names, Wine, Beer and Soft will appear.
When you touch Soft, the item names , Tea, Coffee, and Orange Juice will appear.
When you touch Tea, that is an item PLU, the registration will be finalized.
NOTE
• When all PLU Menu items cannot be displayed on a screen, use the scroll operation.
39
Modifier PLUs
The modifier function is used in pubs and restaurants for a quick and easy registration of reduced or
increased item sizes.
One PLU (original PLU) can have a maximum of 99 modifier PLUs . When a modifier key ([MODIFIER
1] - [MODIFIER 99]) is pressed before or after (depending on programming) an item (original PLU) is
entered, the modifier PLU is registered instead of the original PLU.
For example, it is assumed that the following programming is done:
PLU 1 (original PLU):
Unit price - 2.00
Item/key label - [Whiskey]
Modifier table 1
PLU 100 (modifier PLU listed in modifier table 1 for PLU 1):
Unit price - 2.50
Item label - Whiskey Rock
[MODIFIER 1] key label: [Rock]
Modifier key operation: After original key
When you touch the [Whiskey] and [Rock] is touched in this sequence, “Whiskey Rock” is registered.
NOTE
• When this function is used, the sales quantity is subtracted from the stock quantity of the original PLU,
while calculation of item quantity and amount is applied to the modifier PLU.
40
Promotion Function
Your POS terminal provides three promotion functions; mix and match, automatic modifier and happy
hour functions. The operation is the same as for normal item entries.
You can program time conditions for executing promotion function; start/end date, time, day of week,
month of year)
■ Mix and match function
This function is convenient for matching several items, such as value meals, and for selling items in a
lump and give a discount.
For a discount, amount discount, % discount, free product, discount of the cheapest item and discount
of selling price (such as “buy any four items at a selling price of 5.00”) are available.
Your POS terminal may display message for mix-match, such as “buy 3, get 1 free.” to guide you to
promote a mix and match selling.
Your POS terminal gives you two type of mix and match function; unconditional assort type (global type)
and set settling type (individual type).
Global type allows a discount when items as many as the trip level programmed are sold among the
PLUs programmed.
Individual type allows a discount when each PLU programmed is sold as many as the corresponding
PLU trip level.
The mix-match discounts are applied automatically when all those conditions are met during the
programmed time.
Unconditional assort type (global type)
It is assumed the following is programmed for a mix-match.
Promotion type:
Amount discount
Mix & match type: Global type
Discount amount: 1.00
Trip level:
3
PLU items:
PLU 1 (2.30), PLU 2 (3.10) and PLU 3 (2.50)
Sale 1
PLU 1
PLU 2
PLU 3
Subtotal
Discount
Total
2.30
3.10
2.50
7.90
-1.00
6.90
Sale 2
PLU 1
PLU 2
PLU 2
Subtotal
Discount
Total
2.30
3.10
3.10
8.50
-1.00
7.50
41
Set selling type (individual type)
It is assumed the following is programmed for a mix-match.
Promotion type:
Amount discount
Mix & match type: Individual type
Discount amount: 1.00
PLU items:
PLU 1 (2.30), PLU 2 (3.10) and PLU 3 (2.50)
Trip level:
1 for PLU 1, 1 for PLU 2 and 2 for PLU 3
Sale 1
PLU 1
PLU 2
PLU 3
PLU 3
Subtotal
Discount
Total
2.30
3.10
2.50
2.50
10.40
-1.00
9.40
Sale 2
PLU 1
2.30
PLU 2
3.10
PLU 2
3.10
PLU 3
2.50
Subtotal
11.00
Total
11.00
(Discount is not applied.)
■ Automatic modifier
If any modifier PLU is programmed for a promotion, modifier function is automatically realized without
pressing a modifier key when the time conditions programmed for promotion are satisfied. For details of
modifier PLUs, please refer to the “Modifier PLUs” section.
■ Happy hour
Each PLU can have a maximum of 20 happy hour prices (happy hour price #1 through #20). If any
happy hour price number is programmed for a promotion, the happy hour price is automatically
registered instead of normal price when the time conditions programmed for promotion are satisfied.
42
Link PLU entries
Operation is the same as that for normal PLU entries. When a link PLU is entered, the total amount of
the linked PLUs is included and the label of the linked PLU is printed automatically. All PLUs, the link
(parent) PLU as well as the linked PLUs, are subjected to VAT calculation. The percent calculation is in
effect for the amount of the 1st-ranking PLU.
Programming
Link PLU: PLU 21(unit price 5.50)
Linked PLUs: PLU 25(unit price: 2.85)/PLU 26(unit price: 2.00)/PLU 27(unit price:8.00)
Entry
[PLU 21]
[CASH]
Receipt window
PLU 21
5.50
PLU 25
2.85
PLU 26
2.00
PLU 27
8.00
CASH
18.35
43
Combo meal entries
Operation is the same as that for normal PLU entries.
When a combo meal is registered using a combo key such as HAMBURG SET, the items linked to the
combo meal are all registered automatically. The sum of all adjusted prices for the combo entry
becomes the combo meal price.
Adding to normal adjusted prices for a combo meal, up charge and reduced charge prices are available
to enable large size and small size items registration.
NOTE
• With/Without entries are available during a combo meal entry. For the details, please refer to “With/
Without entries”.
It is assumed the following prices and texts are programmed for combo 1 key.
Key text of the combo 1 key: HAMBURG SET
Tied PLU
PLU 1
PLU 10
PLU 20
Normal price/text
5.00/Hamburg
1.00/Potato
2.00/Soup
Up charge price/text
6.00/Hamburg Large
1.10/Potato Large
2.20/Soup Large
Reduced charge price/text
3.50/Hamburg Small
0.90/Potato Small
1.80/Soup Small
For normal registration: Touch [HAMBURG SET].
HAMBURG SET
Hamburg
Potato
Soup
8.00
For up-charge registration: Touch [HAMBURG SET] and [UPSIZE] in this order.
HAMBURG SET
Hamburg Large
Potato Large
Soup Large
9.30
For reduced-charge registration: Touch [HAMBURG SET] and [RDSIZE] in this order.
HAMBURG SET
Hamburg Small
Potato Small
Soup Small
6.20
NOTE
When combo meal is registered, quantity totalizer of the combo PLU and amount totalizer of each PLU
are updated.
44
Set PLU entries
Operation is the same as that for normal PLU entries.
When a set PLU is entered, the items linked to the set PLU are all registered automatically. The sum of
all adjusted prices for the set PLU are registered as the price.
NOTE
• Different from combo meal, only one price setting is available for tied PLUs. Therefore, always the
same price is registered for the sales.
• With/Without entries are available during a set PLU entry. For the details, please refer to “With/
Without entries”.
Programming
• PLU programming
PLU
Item label
PLU 21
Hamburger set
PLU 25
Hamb
PLU 26
Fries
PLU 27
Coke
Unit price
Set PLU table number
1
2.50
1.00
1.00
• Set PLU table 1 programming
Linked PLU code
Price
25
1.91
26
0.79
27
0.79
Entry
[PLU 21]
[CASH]
Receipt window
Hamburger set 3.49
Hamb
Fries
Coke
CASH
3.49
Note
1.91+0.79+0.79
45
With/Without entries
This function is used to add or delete tied PLU(s) to or from a combo/set PLU entered to allow a special
request by a guest or to meet other situations, such as removing tomato from a dish in a restaurant.
To realize this function, use the [WITH] key to add one of the tied PLUs to combo/set PLU, and the
[WITHOUT] key to delete one of the tied PLUs to combo/set PLU.
Using the [WITH] key
1.
Enter a combo or set PLU.
2.
Select the combo or set PLU on the receipt window. The item will be highlighted.
3.
Touch the [WITH] key. The corresponding tied PLUs will be displayed.
4.
Enter a PLU to add.
Using the [WITHOUT] key
46
1.
Enter a combo or set PLU.
2.
Select the tied PLU to be removed. The item will be highlighted.
3.
Touch the [WITHOUT] key.
Condiment entries
Your terminal may be programmed for prompting condiment and preparatory instructions for a menuitem PLU.
When you select a menu-item PLU, a prompting message such as “HOWCOOK?” and a list of the
“Condiment PLUs” will appear. You must specify one of the “Condiment PLUs” such as “without
mustard” to meet a special order for the guest. In an example of the condiment table shown below, it is
assumed that the condiment table no.1 is assigned to PLU code 21 (programmed text "STEAK") and
table no. 4 is assigned to table no. 1 as the next table no. When you select the PLU code 21, the
message “HOWCOOK?” will appear to prompt you to specify one of “RARE”, “MED.RARE”, and
“WELLDONE”. If the guest chooses “RARE”, select it from the list. Then the next message “POTATO?”
will appear to prompt you to specify one of “P.CHIPS”, “MASHED.P”, and “BAKED.P”. If the guest
chooses “MASHED.P”, select it.
Here is an example of how to perform a condiment entry when your condiment table is as shown below.
Programming
PLU
PLU 21
Item label
STEAK
Condiment
table #
1
Condiment
text
HOW COOK?
4
Entry
[STEAK]
[RARE]
[BAKED.P]
POTATO?
Message
HOW COOK?
POTATO?
Unit price
10.00
Next
condiment #
4
-
Condiment table #1
1
Linked
PLUs
PLU 22
PLU 23
PLU 24
PLU 30
PLU 31
PLU 32
PLU Item label
RARE
MED.RARE
WELLDONE
P.CHIPS
MASHED.P
BAKED.P
Unit price
0.00
0.00
0.00
0.60
0.60
0.50
Receipt window
STEAK
10.00
RARE
BAKED. P
0.50
NOTE
• Your POS terminal will continue to operate for the condiment entry until you finish the entire condiment
entry programmed for the PLU. During the condiment entry, if you enter a normal PLU, which is not in
the condiment table, an error message will appear.
• When number of compulsive entries is programmed either of 2 thru 9, its table shows repeatedly until
accomplishment of a programmed times, then the next table will show.
• When the [NEXT COND.] key is touched, the entry skips to the next table which is programmed.
• When the [CANCEL] key is touched, its condiment entry is canceled.
• When you enter a PLU priced at "0.00" only the text will be printed on the receipt.
• No refund entry is possible for any condiment entries. When you perform a refund entry with a menuitem PLU and the condiment PLUs assigned to the menu-item PLU are automatically registered as a
refund entry.
47
■ How to make multiple entries
For a multiplication entry for a condiment menu, the registration should be either of single or multiple
entry methods. (Depending on programming)
Single entry method
Condiment items for a menu must be entered one by one as shown below.
Entry
3 [STEAK]
[RARE]
[BAKED.P]
[WELLDONE]
[MASHED.P]
[MED.RARE]
[MASHED.P]
48
Message
HOW COOK?
POTATO?
Receipt window
Note
For the first steak
1xSTEAK
RARE
BAKED. P
HOW COOK?
POTATO?
For the second steak
1xSTEAK
WELLDONE
MASHED. P
HOW COOK?
POTATO?
For the third steak
1xSTEAK
MED.RARE
MASHED. P
Multiplication item entry
Condiment items can be entered by a condiment items by using multiplication entry.
Entry
3 [STEAK]
Message
Receipt window
1xSTEAK
1xSTEAK
1xSTEAK
Note
HOW COOK?
2[RARE]
[WELLDONE]
1xSTEAK
RARE
1xSTEAK
RARE
1xSTEAK
WELLDONE
POTATO?
2[BAKED.P]
[ENTER] *
Selecting item
1xSTEAK
RARE
BAKED. P
1xSTEAK
RARE
BAKED. P
POTATO?
[MASHED.P]
1xSTEAK
RARE
BAKED. P
1xSTEAK
RARE
BAKED. P
1xSTEAK
WELLDONE
MASHED.P
It is not necessary to select the
last item.
* From the second condiment item, touch the [ENTER] key to continue selecting condiment items for
other guests.
49
■ How condiment item prices are printed:
The price of each condiment item is either rolled-up to the condiment menu price or printed
independently (depending on condiment table programming).
Programming
PLU
PLU 21
Item label
HAMB SET
Condiment Condiment
table #
text
1
POTATO?
4
Entry
[HAMB SET]
[BAKED.P]
[ONION SOUP]
[CASH]
SOUP?
Unit price
6.50
Condiment table #1
1
Pricing
Next
condiment #
Add to Parent
4
Individual
Printing
1 HAMB SET
1 BAKED.P
1 ONION SOUP
CASH
-
7.00
3.00
10.00
Linked
PLU
PLU 30
PLU 31
PLU 32
PLU 40
PLU 41
PLU item
Unit price
label
P.CHIPS
0.50
MASHED.P
0.50
BAKED.P
0.50
ONION SOUP
3.00
CORN SOUP
3.00
Note
Potato price is added. (6.50+0.50)
Price is not printed.
Price is printed.
■ Dessert feature
When a set meal including dessert(s) is ordered, the desserts may be ordered after finishing a main
dish. In case a dummy dessert is included in a condiment tables for the set menu, you once enter
dummy desserts and can enter desserts later as free items of charge.
Programming
50
PLU
PLU 21
PLU 15
Item label
TODAY’S SPECIAL
Cake
Condiment
table #
2
Next
condiment #
3
3
6
6
-
Price
15.00
2.00
Dessert
function
Yes
Condiment table #
2
-
Linked
PLU
PLU 11
PLU 12
PLU 50
PLU 15
PLU 16
PLU Item label
Onion Soup
Corn Soup
Dessert
Cake
Ice cream
Price
0.00
0.00
0.00
0.00
0.00
Entry
1 [TABLE #]
Receipt window
[TODAY'S SPECIAL]
[Onion Soup]
[Dessert]
[TODAY'S SPECIAL]
[Corn Soup]
[Dessert]
[NBAL]
1 TODAY'S SPECIAL
1 Onion Soup
1 Dessert
1 TODAY'S SPECIAL
1 Corn Soup
1 Dessert
* For reorder
1 [TABLE #]
Touch the line of Dessert
[Change Condiment]
[Ice Cream]
Note
Table selection
15.00
Condiment entry
2 dummy desserts are entered.
15.00
Temporary finalization
1 TODAY'S SPECIAL
1 Onion Soup
1 Dessert
1 TODAY'S SPECIAL
1 Corn Soup
1 Dessert
1 TODAY'S SPECIAL
1 Onion Soup
1 Dessert
1 TODAY'S SPECIAL
1 Corn Soup
1 Dessert
15.00
Table recall
15.00
15.00
15.00
Condiment keys are displayed.
1 TODAY'S SPECIAL
1 Onion Soup
1 Ice Cream
1 TODAY'S SPECIAL
1 Corn Soup
1 Dessert
15.00
15.00
Instead of Dessert, Ice Cream
is registered.
51
Price shift by menu
The preset price of each PLU is changed automatically by preset hourly range for valid menu (e.g.
morning time/lunch time etc.). The prices for the menu can also be changed manually be pressing the
[MENU#] key. Your POS terminal provides a maximum of five prices (5 menus having different prices,
one for general time zone, and others for special time zones).
To shift to the target price menu: Time zone number (1-4) ➞ [MENU#]
Department shift
This shift can change the preset department to which a PLU belongs temporarily. When the [DEPT
SHIFT n] key is entered at the start of a transaction, the department codes to which all PLUs used in the
transaction belong are changed to those which have been assigned to the [DEPT SHIFT n] key used.
52
WASTE mode
This mode is used to throw away an article which has already been prepared and is no longer
serviceable.
1.
Touch the [WASTE] key. The POS terminal will enter to the WASTE mode. (The trash can icon
appears at the information/status window.)
2.
Enter items to be wasted. (Please refer to item registration section.)
3.
Touch the [WASTE] key again to quit the WASTE mode.
NOTE
• PLU entries are only allowed in the WASTE mode, and direct and indirect void operations are also
allowed in this mode.
• When a WASTE mode transaction is finalized, the drawer does not open.
• The consecutive number is incremented every WASTE mode transaction.
• When the WASTE mode is activated by touching the [WASTE] key, the mode icon (trash can) is
displayed.
• Condiment compulsory may be ignored depending on programming.
53
PLU/EAN learning function
When you enter or scan an undefined code, you are required to enter its unit price and the associated
department. The code, associated department and unit price entered are stored in the PLU/EAN file or
the dynamic PLU/EAN file and used for future EAN sales entries.
1.
When an undefined code is scanned or entered, the message, “Undefined code” will appear, then
the following window will be displayed.
2.
Enter the price, the associated dept. number, and the delete method.
• Delete method: Auto delete - The PLU will be automatically deleted when it is not registered in a
programmed period of time.
3.
Touch [OK] to register.
NOTE
To cancel the registration, touch [Cancel].
NOTE
• When there is no capacity remained in the file, the data is not stored in the file.
• For the text for the PLU/EAN code, the text of its associated department is applied.
• You can use the PLU/EAN learning function in training mode.
54
Price inquiry (view) function
You can use this function when you want to know the unit price of the PLU/EAN item during transaction.
You can register the item, and also change the price temporally while the programmed unit price is not
changed.
1.
Touch the [INQ] key.
2.
Enter a PLU/EAN code for which you want to know the price.
• Code entry:
➞ PLU/EAN code ➞ [PLU/SUB]
• Direct PLU entry: ➞ [Direct PLU key]
• Scanning an EAN code
3.
The key pad will appear, and the unit price will be displayed at the Price column.
4.
Execute one of the following options.
• Touch [CANCEL] to cancel the inquiring (view) mode (view only).
• Touch [ENTER] when you want to register the unit price of the PLU/EAN displayed.
• Enter a new price and touch [ENTER] to change the price temporally (Price override entry).
55
Price change function
You can use this function when you need to change the unit price or associated department of a PLU/
EAN item.
There are two methods for change:
1. Price change mode
You can change the preset price and/or the associated department of a PLU/EAN item permanently.
2. Changing price during a transaction
When you find a wrong price and/or associated department upon transaction, you can correct them at
the time of transaction. With the entry of new price and/or associated department, the preset price and/
or associated department is automatically changed to the new price and/or associated department. The
changed price/associated department is valid until the operation for the End of the Day.
NOTE
• In case price change functiuon is prohibited for the item by programming, the warning message
“Change Inhibited Product” will appear. Touch the [CL] key to cancel.
Price change mode
1.
2.
Touch the [PRICE CHANGE] key.
Enter an objective item.
• Code entry:
➞ PLU/EAN code ➞ [PLU/SUB]
• Direct PLU entry: ➞ [Direct PLU key]
• Scanning an EAN code
3.
The key pad will appear, and the unit price and the associated department code will be displayed
at the Price and Department# columns respectively.
4.
Execute one of the following options.
• Touch [Cancel] to cancel the price change mode.
• Enter a new price and/or associated department code, and touch [OK]. The new price and/or
associated department code are registered.
56
Changing price during a transaction
1.
Enter an objective item.
➞ PLU/EAN code ➞ [PLU/SUB]
• Code entry:
• Direct PLU entry: ➞ [Direct PLU key]
• Scanning an EAN code
2.
If the PLU has a wrong price, touch the [PRICE CHANGE] key.
3.
The key pad will appear, and the unit price and the associated department code will be displayed
at the Price and Department# columns respectively.
4.
Execute one of the following options.
• Touch [Cancel] to cancel the price change mode.
• Enter a new price and/or associated department number, and touch [OK]. The new price
and/or associated department number are registered.
57
Countdown items (86 item)
This function is suitable for the control of quantity restrictions on sales (e.g. special sales, control of a
small stock, etc.).
The countdown value will be shown with text and/or icon of key. It is decreased by selling quantity at
real time. If countdown value reaches to zero, the item cannot be sold depending on programming.
(example of countdown item icon)
Countdown value
NOTE
• If the item entry is not prohibited when the value becomes zero by programming, the entry is kept
allowed with the countdown of minus values.
• In case you set countdown value as zero in the following procedures, entries of the item is prohibited
with the warning message “Out of stock”.
Creating new countdown items
58
1.
Touch the [COUNTDOWN] key. The countdown item list window will appear.
2.
Touch [NEW]. The ordinary key layout will be shown.
3.
Select the PLU subjected to a new countdown item. You can display a PLU list by looking up by
name. The countdown item entry window will appear.
4.
Enter a quantity of the item, and touch [ENTER]. The item and stock number appear in the
countdown item window.
5.
Repeat from step 2 to create another new countdown item, if necessary.
To finish the operation, touch [OK].
Modifying countdown values
1.
Touch the [COUNTDOWN] key.
2.
The countdown item list window will appear.
3.
Select a PLU to be modified and touch [Modify]. The countdown item entry window will appear.
59
4.
Enter a new quantity of the item, and touch [ENTER]. The item and the new quantity appear in the
countdown item window.
5.
Repeat from step 2 to modify another countdown item, if necessary.
To finish the operation, touch [OK].
Deleting countdown items
1.
Touch [COUNTDOWN] key.
2.
The countdown item list window will appears.
3.
Select a PLU to be deleted and touch [Delete]. The selected PLU will be deleted from the list.
4.
Repeat from step 2 to delete another new countdown item, if necessary.
To finish the operation, touch [OK].
60
Recipe guidance
The [RECIPE] key allows employees to display recipes of sales items that have been selected on the
display. For example a new bartender might use this option if he/she forgets or does not know how to
prepare a drink. They can also print the recipe.
1.
Enter an objective PLU.
➞ PLU/EAN code ➞ [PLU/SUB]
• Code entry:
• Direct PLU entry: ➞ [Direct PLU key]
• Scanning an EAN code
2.
Touch the line of the PLU displayed on the receipt window. The selected item will be highlighted.
3.
Touch the [RECIPE] key to display the recipe.
4.
Touch [PRINT] to print the recipe.
Touch [OK] to close the window.
61
4 Display of Subtotal
Your POS terminal provides the following types of subtotals:
■ Subtotal
Touch the [SUBTOTAL] key at any point during a transaction. The sales subtotal including tax will
appear in the receipt window.
■ Difference subtotal (Differ ST)
Touch the [DIFFER SBTL] key at any point during a transaction. When you touch it first, the subtotal of
all entries which have been made is displayed and printed. If you touch it second, you will get the
subtotal of entries which have been made after the first subtotal. Taxes are calculated each time you
touch the [DIFF SBTL] key, and taxes and taxable subtotals are displayed and printed on the receipt.
NOTE
When the transaction of zero sales subtotal is finalized, the drawer will remain closed.
62
5 Finalization of Transaction
The following types of media; cash, cheque and credit, can be used for the finalization of
transaction, and the direct finalization and the amount tendering are available. When a
customer gives the exact amount of money, you can finalize the transaction without entering
tendered amount (direct finalization). When a customer gives a larger amount than the
sales amount, or gives multiple media, such as cash and credit, you must finalize by
entering the amount tendered.
■ Direct finalization
Touch a corresponding media key; [CASH n], [CHECK n] or [CREDIT n]. The sales amount appears on
the operator and customer display. Also the drawer opens and the receipt is issued, if programmed.
NOTE
• The direct finalization of cash or cheque is disallowed after a short tendering operation.
• The direct charge function is allowed when its media is programmed for prohibited tendering.
• The direct check function is disallowed when the sales subtotal (full subtotal) is zero or negative.
■ Amount tendering
Enter the tendered amount, and touch a corresponding media key; [CASH n], [CHECK n] or
[CREDIT n].
When the tendered amount is equal to or larger than the sales amount, the change due appears on the
operator and customer display. Also the drawer opens and the receipt is issued, if programmed.
When the tendered amount is smaller, “DUE” is displayed at the bottom line of the receipt window. In
case another registration is started under the short tender, the error message “Insufficient Payment
Amount” appears on the operator and customer display. Touch [CL], and repeat the operation until the
deficit becomes zero.
NOTE
• The credit tendering is allowed when its media is programmed for compulsive tendering.
• The amount tendering is disallowed when the sales subtotal (full subtotal) is zero or negative.
• The amount tendering for the partial payment (short tendering) may be allowed. (Depending on
programming)
63
6 Computation of VAT (Value
Added Tax) /Tax
VAT/tax system
The POS terminal supports up to 10 different tax definitions.
Your POS terminal provides percent rate tax calculation and tax amount entry method.
For the percent calculation, the following formula are applied for VAT or tax calculation on each taxable
subtotal (taxable 1 through taxable 10).
Tax calculating equation: Tax amount = (taxable subtotal) x tax rate / 100
VAT calculating equation: Tax amount = (tax rate) x (taxable subtotal) / (100 + tax rate)
The rounding depends on programming.
Also automatic calculation (for percent rate calculation only) and manual calculation are applied for the
system. The automatic calculation, at settlement, automatically calculates VAT/tax for taxable 1 through
taxable 10 subtotals by using the corresponding programmed percentages.
For manual calculation, please refer to the procedure below.
Manual calculation on the basis of the preset VAT/tax rates
➞ [SBTL VAT] ➞
Manual VAT rate entry using the numeric keys
➞ VAT rate ➞ [SBTL VAT]
Manual VAT/tax amount entry using the numeric keys
➞ VAT/tax amount ➞ [Manual TAX]
64
If programmed, VAT/tax assignment is printed at the fixed right position of the amount on the receipt and
bill as follows:
VAT1/tax1 - A
VAT2/tax2 - B
VAT3/tax3 - C
VAT4/tax4 - D
VAT5/tax5 - E
VAT6/tax6 - F
VAT7/tax7 - C
VAT8/tax8 - D
VAT9/tax9 - E
VAT10/tax10 - F
When the multiple VAT/tax is assigned to a PLU, a smaller number of the VAT/tax will be printed.
65
VAT shift entries
This feature is intended to shift the tax status of a particular item to another tax status.
“VAT item shift” and “VAT transaction shift” are available to shift a tax status.
VAT item shift
The tax status of one item only is shifted. You can use one or more tax shift keys.
VAT transaction shift
Tax status of all sales items are shifted. By touching the [TAX SHIFT n] key during a transaction, you
can shift tax status, and touching the key again, you can return to the normal status.
Automatic VAT shift operation
VAT shift operation may be activated automatically under the following situations:
• Automatic VAT shift by clerk
The VAT shift is performed automatically by programmed VAT shift status for each clerk.
• Automatic VAT shift by media keys
The VAT shift is performed automatically by programmed VAT shift status for each media.
• Automatic VAT shift by terminal
The VAT shift is performed automatically by programmed VAT shift status for each terminal.
Manual VAT shift operation
For the manual VAT shift operation, take the following procedures:
For the VAT item shift, touch the [TAX SHIFT n] key to activate the VAT shift prior to entering of
PLU/EAN concerned.
For the VAT transaction shift, touch the [TAX SHIFT n] key at the end of a transaction.
66
7 Auxiliary Entries
Refund
When a refund item (normally an item that cannot be resold) is received, use the [REFUND] key.
Make a refund item registration after touching the [REFUND] key at any timing during the registration.
Return
When a returned item (normally an item that can be resold) is received, use the [RETURN] key.
Make a return item registration after touching the [RETURN] key at any timing during the registration.
67
Discount or Premium entries using a discount key
Your POS terminal allows you to deduct or add a certain amount less than a programmed upper limit
from individual items and to a total amount.
NOTE
• Not all items allow discount/premium. The items subjected to discount/premium are limited by
programming.
• Also not all clerks are allowed discount/premium operation.
• The upper limit of a discount/premium amount depends on programming.
■ Discount/Premium for items
1.
Make an item entry.
2.
Enter a discount/premium amount and touch a discount key ([(-)n]).
When you use the preset discount amount (if programmed), touch a discount key without
entering a discount amount.
NOTE
• To make a discount/premium operation for an item already registered, touch the item subjected to the
discount/premium first, then operate step 2 above.
■ BOGO (Buy one get one) entry
In case that the bogo entry is allowed for an item, the item will be automatically discounted when it is
registered.
■ Discount/Premium for total amount
1.
Make item entries.
2.
Touch the [SBTL] key.
3.
Enter a discount/premium amount and touch a discount key ([(-)n]).
When you use the preset discount amount (if programmed), touch a discount key without
entering a discount amount.
68
Discount or Premium entries using a percent key
Your POS terminal can make percent calculations (discount and premium) with the use of percent keys
([% n]).
NOTE
• Not all items allow discount/premium. The items subjected to discount/premium are limited by
programming.
• Also not all clerks are allowed discount/premium operation.
• The upper limit of a percent rate depends on programming.
■ Discount/Premium for items
1.
Make an item entry.
2.
Enter a percent rate for discount/premium and touch a percent key ([(%)n]).
When you use the preset percent rate (if programmed), touch a percent key without entering a
percent rate.
NOTE
• To make a discount/premium operation for an item already registered, touch the item subjected to the
discount/premium first, then operate step 2 above.
■ Discount/Premium for total amount
1.
Make item entries.
2.
Touch the [SBTL] key.
3.
Enter a percent rate for discount/premium and touch a percent key ([(%)n]).
When you use the preset percent rate (if programmed), touch a percent key without entering a
percent rate.
69
Group discount/premium
Your POS terminal gives you group discount/premium method. Items belonging to a discount/premium
group are subjected to discount/premium, and discount/premium is performed according to the
programmed percentage.
Use the following procedure for group discount/premium operation.
■ Group discount
1.
Enter a group discount number and touch the [GROUP DSC#] key.
NOTE
Group discount/premium may be performed automatically at finalization depending on programming.
■ Group discount shift
By using the [GD SFT#], you can shift a discount group number.
Enter a group number and touch the [GD SFT#] key before starting target item entries.
Checking subtotal of items subjected to group discount
Enter a group number and touch the [GD SFT#] key and the [SBTL] key in this order. The following
window appears.
70
8 Payment Treatment
Handling tips
Your POS terminal provides tip-in, tip-editing, tip-transfer and tip-paid functions for treating tips. Read
though this section for handling tips.
■ Tip-in entries
Your POS terminal allows entries of tips that your guests give to clerks in cash or other media (cheque
or credit). Also depending on programming, an over-tendered amount may be automatically received
as a tip.
The tip-in entry assumes that it is carried out in the following system:
• Tip paid by a guest to a clerk is entered in the POS terminal by tip entry, and the restaurant pays the
tip amount to the clerk later in cash.
• Tip amount entry to the POS terminal is normally performed by a clerk.
The entry is allowed before payment operation is performed. After the tip entry is performed, item entry
is not allowed. The transaction operation must be finalized by payment operation. Two types of tip,
cash tip and non-cash (credit or cheque) tip, are not allowed to be mixed in entry during one transaction
operation.
Cash tip entry
In a transaction in which cash tip entry is made, when payment operation is started, the process is as
follows:
Cash tender (which may be foreign money) is compulsory until total cash tender exceeds or equals to
cash tip amount. Then, cheque (or credit) tender operation is allowed.
Non-cash tip entry
In a transaction in which non-cash tip entry is made, when payment operation is started, the process is
as follows:
Cheque (or credit) tender is compulsory until total cheque (or credit) tender exceeds or equals to noncash tip amount. Then, cash tender operation is allowed.
Cash tip entry
➞ Tip amount ➞ [CASH TIP IN] ➞
Non-cash tip entry
➞ Tip amount ➞ [NON-CASH TIP IN] ➞
NOTE
• If the tip entered exceeds the HALO amount, your POS terminal requests a confirmation of the tip
amount.
• When the tip totalizer exceeds the HALO amount, your POS terminal show the special indicator.
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■ Tip editing
This function is used for entering tip amounts after finalizing a guest check transaction. This function is
available when the guest check transaction is finalized in credit tender, and also when the tip is paid in
credit tender. The transaction number or bill number which is issued when the [SRVC] or [FINAL] key is
touched in guest check entry must be used in order to identify the guest to edit or add tip amount. For
the operation, touch the [EDIT TIP] key. When the display prompt appears, enter the bill number or
transaction number and tip amount. In case that the payment was done by multiple credit cards, the
window to specify the target credit type for which the tip editing should be done will be displayed after
entering the bill number or transaction number.
■ Tip paid entries
This operation is used when tips that guests have paid by using credit card are paid to respective clerks
in cash. To perform a tip paid entry, make sure the target clerk is assigned, and touch the [TIP PAID]
key. The clerk currently assigned is subjected to the tip payment.
NOTE
When the tip amount remains unchanged in Individual Server Resetting, the tip paid function is
automatically executed and a tip receipt is issued to the report printer prior to report printing.
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■ Tip transfer
This function is used to transfer tip amount from one clerk to another to share a tip with others. All or a
part of tip amount can be transferred to another clerk.
1.
2.
Make sure the clerk whose the tip should be shared is logged-on.
3.
Select an employee to whom the tip is transferred, then enter the tip amount to be shared and
touch [ENTER] for each cash and non-cash tip. After the entries, touch [OK].
Touch the [TIP TRANSFER] key to display a tip transfer window.
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Currency exchange
Your POS terminal allows payment entries in a foreign currency (totally nine different foreign currencies
are available.) Pressing an exchange key creates a subtotal in foreign currency. Cash ([CASH 1] or
[CASH 2]) alone can be handled after currency exchange.
1.
Touch the [EX n] key. The sales amount will appear in foreign currency at the receipt window.
2.
Enter an amount tendered in foreign currency, and touch a cash key. The finalization operation is
performed.
If you receive the exact amount, directly touch a cash key.
To cancel the operation, touch the [CL] key.
NOTE
• When the amount tendered is short, its equivalent in deficit is shown in domestic currency.
• Change amount will be displayed in domestic currency.
• Credit and cheque tendering for exchange 1 may be available when EURO status is B or C. For
details of EURO status, please refer to “EURO Migration Function”.
Case of opening foreign currency drawer:
• At the timing of issuing receipt after tendering exchange amount.
• At the timing of issuing an X/Z report (including CCD)
• The Exchange drawer open function is executed. When the EXCHANGE(n) key is touched simply out
of transaction, the foreign currency drawer is opened.
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Received-on-Account (RA) entry
Received-on-account entry is available in the following two methods depending on programming:
• Cash-only entry; cash is only available.
• Mixed entry; mixed entries of cash, cheque and credit are available. Discount/premium using [% n] or
[(-) n] key is available once on the mixed entry.
Cash-only entry
1.
Enter RA amount (max. 8 digits, varies depending on HALO programming) and touch a RA ([RA
n]) key.
Mixed entry
1.
Enter RA amount (max. 8 digits, varies depending on HALO programming) and touch a RA key.
To cancel, touch the [-] key.
2.
Make a discount/premium entry if necessary: Enter a discount/premium rate/amount if necessary,
and touch a [% n] or [(-) n] key.
3.
Make a media key finalization operation: Enter an amount and touch a media key ([CASHn],
[CHECKn], [CREDITn]).
4.
Repeat the step 3 until the amount reaches to RA amount.
If an amount entry is omitted, the remained amount is registered, and the transaction will
finalize.
NOTE
RA entry is not allowed during other operation, such as a sales entry.
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Paid-out (PO) entry
Paid-out entry is available in the following two methods depending on programming:
• Cash-only entry; cash is only available.
• Mixed entry; mixed entries of cash, cheque and credit are available.
Cash-only entry
1.
Enter PO amount (max. 8 digits, varies depending on HALO programming) and touch a PO ([PO
n]) key.
Mixed entry
1.
Touch a PO key.
2.
Enter a PO amount (max. 8 digits, varies depending on HALO programming).
3.
Touch the corresponding media key ([CASHn], [CHECKn], [CREDITn]).
4.
Repeat steps 2 and 3 if necessary.
5.
To finish PO entry, touch the PO key touched in step 1 again.
NOTE
PO entry is not allowed during other operation, such as a sales entry.
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No sale (exchange)
To open the drawer without any sales entry, use a cash key or the [Nosale] key depending on
programming.
Transferring cash
This function is used to change cash sales amount for credit or cheque sales amount. For example, you
can use this function in the following situation: You finalize a transaction by cash to issue a bill to show
the guest, and the guest pays by credit. Then you can use this function by changing the cash sale to a
credit sale.
➞ Amount ➞ [CASH TRANS] ➞ [CHECK n] or [CREDIT n]
NOTE
• The totalizers of cash, cheque and credit sales are corrected accordingly.
Cashing a cheque
To cash a cheque, follow the procedure below. Availability of this function depends on the
corresponding programming.
➞ Amount ➞ [CHECK n] ➞
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Service charge
When the payment operation is made for sales registrations, the service charge amount may be
automatically calculated and printed according to the programming settings.
When a service charge is involved in the payment amount, you can remove the service charge or can
change the service charge rate, if necessary. Touch the [W/O SERVICE] key to remove, and enter a
new rate or amount and touch the [SVC OVERRIDE] key to change to the rate or amount.
VIP sales
This function is used for transactions for important guests.
Your POS terminal goes to the VIP sale mode when the [VIP n] key is touched at the beginning of
transaction. In the VIP sale mode, the items which are preset as VIP sale available can be registered
and the amount is reduced to zero.
The VIP sale mode is canceled automatically upon completion of the transaction entries.
➞ [VIP n] ➞ item entries ➞ finalization
Gratuity
Calculation
When the payment operation is made for sales registrations, the gratuity amount obtained based on the
programmed percent rate or amount may be automatically calculated.
You can program a tax status for gratuity.
Exemption
Your POS terminal allows you to exempt a customer from the gratuity by touching the [W/O GRATUITY]
key prior to a payment operation.
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9 Text Entries
Free text entries
Free text can be printed on a remote printer by entering a free text code. You can print a preset free
text by direct key entry, text code entry and text list entry, or enter free text during registration by open
entry, while the method are preprogrammed. The open entry can be carried out in two methods:
individual free text entry and free-text-or-item entry. In case of free-text-or-item entry, you can enter a
free text just before or after an item entry depending on the programming. Free texts can be printed
together with single item entry or multiplication item entry.
Depending on programming, printing method varies as follows:
Printing method
Individual free text:
Free text for item:
Printing occurs in accordance with KP assignment (KP n or all KPs)
Individual free text is printed on the top of KP or bottom of KP.
Printing occurs in accordance with item or sort group assignment.
In case of free text for item
(Free text: Free text 1)
Direct key entry:
➞ Quantity ➞ [TEXTn] ➞ (Item entry)
When the Quantity is “1”, it is unnecessary to enter the Quantity ( “➞ Quantity ➞”).
Text code entry:
➞ Quantity ➞ [(X)] ➞ Text code ➞ [TEXT#] ➞ (Item entry)
When the Quantity is “1”, it is unnecessary to enter the Quantity ( “➞ Quantity ➞ [(X)] ➞ ”).
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Text list entry:
(FREE TEXT list window appears)
➞ Quantity ➞ [(X)] ➞ [TEXT#] ➞ Select a target text ➞ (Item entry)
When the Quantity is “1”, it is unnecessary to enter the Quantity ( “➞ Quantity ➞ [(X)] ➞ ”).
Open entry:
(FREE TEXT window appears)
➞ Quantity ➞ [(X)] ➞ [FreeText] ➞ Enter or change text and touch [OK]. ➞ (Item entry)
When the Quantity is “1”, it is unnecessary to enter the Quantity ( “➞ Quantity ➞ [(X)] ➞ ”).
NOTE
A free text can be entered just before or after an item entry depending on the programming.
In case of a free text entry just after an item entry
(FREE TEXT window appears)
(Item entry) ➞Quantity ➞ [(X)] ➞ [FreeText] ➞ Enter or change text and touch [OK] .
When the Quantity is ”1”, it is unnecessary to enter the Quantity ( ”➞ Quantity ➞ [(X)]” ).
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Address entries
The name and address of a guest can be entered during a transaction. The name and address of the
guest are printed on a bill.
1.
Press the [NAME/ADDR] key. The ADDRESS ENTRY window will be displayed.
2.
Enter the address and name of the guest, and touch [OK].
To cancel the entry, touch [CANCEL].
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10 Correction
Item void using the [-] key
The [-] key allows you to void items. The last item, past items and printed items can be voided.
To void an item:
1.
Touch the line of an item to be voided. The selected item will be highlighted.
2.
Touch the [-] key. The item will be voided.
In case of multiple number of quantity are registered for the item, the quantity will be
decreased by one every time you touch the [-] key.
To void multiple quantity, you can enter the number and touch the [-] key.
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To void multiple items:
1.
Touch the lines of items to be voided. The selected items will be highlighted.
2.
Touch the [-] key. The items will be voided.
To void a printed item
1.
Touch the line of an item to be voided. The selected item will be highlighted.
2.
Touch the [-] key. The item will be voided.
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To void condiment entry (in case that condiment entry is compulsory)
If entry for a condiment PLU item is compulsory, you cannot void a condiment entry for the item except
immediately after touching the corresponding condiment item key to make the entry (direct void). To
make direct void, touch the [-] key, and your terminal will return to the previous condiment selection
window. Also you can void the original menu PLU item (for example, "Hamburg Set") including
condiment items.
NOTE
The following two approaches are available to make condiment entry compulsory in your POS system:
1) compulsory for all condiments and 2) compulsory for each condiment.
1) When your POS system is programmed for "Condiment entry to menu item: Compulsory":
Entries for all condiments are compulsory.
For "Condiment entry to menu item: Compulsory/Noncompulsory," please refer to "POS
Programming" / "Products" / "PLU" (p.74) in the UP-X300 Back Office Instruction Manual.
2) When your POS system is programmed for the "Number of compulsive entries: 1 or more" in
"Condiment List (for each condiment)":
Entry for a corresponding condiment is compulsory.
If the number of compulsive entries for a condiment is preset to 0, entry for the condiment is
noncompulsory and can be voided.
For "Number of compulsive entries: 1 or more," please refer to "POS Programming" / "Products" /
"Condiment List" (p.98) in the UP-X300 Back Office Instruction Manual.
Check/Subtotal void
In order to cancel all of the items registered, perform a check void. In case of you open a table for the
guest, perform a check void immediately after re-opening the table.
Under the table control, in order to cancel only newly entered items after re-opening a check, perform a
subtotal void.
Check void: In order to void all items
Under the table control, firstly open the table.
1.
Touch the subtotal area of the check to be voided.
2.
Touch the [CHECK VOID] key. Confirmation message will be appear.
3.
Touch the [Yes] to void the check.
To cancel the check void, press the [NO].
Subtotal void: In order to void a registration of item(s) after re-opening a table
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1.
Touch the subtotal area of the check including items to be voided.
2.
Touch the [-] key.
PLU 1-3 are canceled (subtotal void).
➝
All items are canceled (check void).
➝
Reorder
PLU 4
PLU 5
PLU 6
CASH
➝
New order
PLU 1
PLU 2
PLU 3
[NBAL]/[FINAL]
PLU 4-6 are canceled (subtotal void).
Changing quantity using the [+] key
The [+] key allows you to add quantity of registered items. The last item, past items and printed items
can be added.
To add an item
1.
Touch the line of an item to be added. The selected item will be highlighted.
2.
Touch the [+] key. Quantity one is added to the item.
To add multiple quantity, you can enter the number and touch the [+] key.
To add multiple items
1.
Touch the lines of items to be added. The selected items will be highlighted.
2.
Touch the [+] key. Quantity one is added to each of the selected items.
To add printed item
1.
Touch the line of an item to be added. The selected item will be highlighted.
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2.
Touch the [+] key. The same item is newly registered.
Correction after finalizing a transaction - Void mode
When you need to void incorrect entries that clerks cannot correct (incorrect entries that are found after
finalizing a transaction or cannot be corrected by using the [-] key), enter the void mode by touching the
[VOID mode] key, and repeat the entries that are recorded on an incorrect receipt.
Your POS terminal automatically returns to the normal mode when a valid finalization key is operated.
NOTE
You cannot enter the void mode during a transaction.
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11 Customer Management
Your POS terminal can provide customer management functions.
To enable the customer management function, you have three options:
• Entering the customer code assigned to a customer
• Swiping a customer card
• Scanning a barcode (customer code)
You can enter the customer code at any point during a transaction.
After a customer code entry, following operations only are allowed:
• Item registration
• Payment
• Received-on-account
• No sale
• Subtotal void
For new customers
Normally customer information (name, code and address) are previously set by the programming.
However, you can enter a new customer information during transaction using customer learning
function. Use the following procedure.
1.
Touch the [CUST] key, the following window will appear.
You can directly enter a customer code and touch the [CUST] code to display the following
window. Go to step 3.
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2.
Enter a customer code (max. 13 digits), swipe a customer card or scan a barcode(should be 13
digits EAN code/flag code 08). The following window will appear.
3.
4.
Enter the customer’s name and address, then touch [OK].
Make item entries.
NOTE
When entering a wrong customer code, you can cancel the operation by following two methods.
• When no item is registered: Touch the [Nosale] key.
• When an item is registered: Operate “subtotal void”.
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To recall a customer information by entering the customer code
1.
Touch the [CUST] key. The customer code entry window will appear.
2.
Enter a customer code, swipe a customer card or scan a barcode. The customer name will
appear on the receipt window (bottom line).
3.
Make item entries.
NOTE
When entering a wrong customer code, you can cancel the operation by following two methods.
• When no item is registered: Touch the [Nosale] key.
• When an item is registered: Operate “subtotal void”.
To recall a customer information by looking up by name
1.
Touch the [CUST] key. The customer code entry window will appear.
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90
2.
Touch [Enter] without entering any code. The following window will appear.
3.
Enter the name (the first name in case of David Brown) of a customer, and touch [OK]. The
customer list will appear.
4.
Select a target customer, and touch [Enter] to start item registration for the customer.
12 Guest Control
Your POS terminal manages guests using tables. A group of tables are viewed and managed as a
room, and a group of rooms are controlled by a revenue center. Transaction data is consolidated by
each revenue center.
You can view the tables in a room on the graphical table layout screen. Touch the [TABLE LAYOUT]
key to display a table layout screen.
NOTE
The default room displayed may vary depending on clerks, and also tables that can be managed may
be limited depending on clerks, since tables that a clerk is in charge of may vary.
Depending on programming, the sections you are in charge of may be displayed using a specific color.
Revenue Center-1
Dining
Room-1
Indoor
Revenue Center-2
Bar
Room-2
Teras
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General overview for guest control
Floor planning
Allocating clerks to time zone and sections, or make a change
Table setting
Displaying a room where the tables you are in charge are included
• Checking table reservation status / Reserving a table for a guest
• Joining tables
• Changing smoking/non-smoking status
• Changing table availability
Searching a suitable table for guests using automatic search function
Using a waiting list
Guest management
Opening a table for guests to receive orders, that is, to make item registration
• Using the graphical table layout screen
• Entering table number
• Using the table list
• Using migration operation
• Entering a free code for Table#
• Using the automatic table code generation function
Temporally closing a guest check
Reopening a guest check for receiving reorder
Making a finalization operation
Payment control before receiving payment (finalization operation)
• Receiving deposit
• Refund deposit
• Separating bill
• Remerging separated bills
• Check number change
• Recalling data of closed tables to receive additional order or make corrections.
For clerks,
• Transferring open tables in charge to another clerks
• Using table alert function
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Floor planning
Each clerk should be assigned to a time zone (work time) and sections (a group of tables in an area).
For example, it is assumed that your POS terminal is programmed so that 2 clerks works at daytime.
Basically those settings may be done by the POS server, while you can change the setting at your POS
terminal. Please follow the procedure shown below for actual setting.
When an end-of-day operation is performed, all settings done on your POS terminal may be reset
depending on programming.
1.
Touch the [FLOOR PLAN] key. The list of floor plans will appear.
2.
Touch the target plan. The clerk assignment screen will appear.
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3.
Touch [Assign] of a target section. The clerk list will appear.
4.
Select clerks to be assigned and touch [OK].
5.
Repeat the steps 3 and 4 if necessary.
6.
Touch [OK] after the selection. You will return to the screen in step 2. Touch [Exit] to finish.
Changing a clerk in charge of a section using the [SECTION] key
To change a clerk assigned to a section to other clerk, for example in case that the assigned clerk is off
sick, you can use the [SECTION] key to display the clerk assignment screen directly.
On the screen, follow the steps from the step 3 shown above to change a clerk.
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Table setting
Your POS terminal manages guests using tables. Normally table icons and auxiliary icons on the
graphical table layout screen are used to give information about tables such as smoking/non-smoking
and reservation status, and also information about guests themselves such as number of a guest group,
what stages (appetizer, main dish, dessert, etc.) are they in.
■ How to look at table icon on the graphical layout screen
Each table has a number of available seats, number of checks and number of guests, and depending
on programming, either of the following two type is displayed as an icon. Also some other status of
tables, such as smoking/non-smoking status can be checked by the corresponding icons as listed
below.
Type 1: Showing number of available seats (when the table is free) or number of checks (when the
table is in use.)
Table #
Table #
Number of available
seats
Number of checks
(Free table)
(Table in use)
Type 2: Showing number of available seats (when the table is free) or number of checks and number of
guests (when the table is in use.)
Table #
Number of checks /
number of guests
Table #
Number of available
seats
(Free table)
(Table in use)
• Smoking/Non-smoking icon
Each table may have smoking/non-smoking icon.
• Table availability
In case that a table cannot be used, the use of the table can be prohibited by showing an icon.
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• Table-join icon
Each table can be joined to another one, and this status is indicated by a link line.
• Reservation status
Reservation status may be indicated by an icon.
• Stages of a table
Each table may have seven stages depending how services are progressed; free, order not open,
appetizer, main dish, dessert, payment and cleaning. The stages are indicated by changing the color of
the table (colors of frame and inside of the frame).
The relation of stages and table colors depends on the programming.
Example
Color may change
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■ How to control a table layout screen
Based on the table status, you can control tables using the following functions:
Zooming the table layout screen
You can zoom any position of the table layout screen you want to enlarge. That screen will be enlarged
4 times focusing on that position.
Touch an area (other than a table) to be enlarged, then touch the [ZOOM] key.
Touch the [ZOOM] key again to cancel the zooming. The screen will return its original size.
Joining tables
When a table is joined to another, you can control the joined table on the table layout screen.
There are two method to join tables depending on programming as shown below. After joining tables,
the table will be in open status; ready to accept orders.
In the touch only mode:
To join a table to another for the first time:
[JOIN] ➞ Table ➞ Table
To join a new table to a joined table:
[JOIN] ➞ New table ➞ Joined table
To release joined table:
[JOIN] ➞ Joined table to be released
In the touch and order mode:
To join a table to another for the first time:
Table ➞ [JOIN] ➞ Table
To join a new table to a joined table:
New table ➞ [JOIN] ➞ Joined table
To release joined table:
Joined table to be released ➞ [JOIN]
Prohibiting use of tables (Table availability)
Touch the [AVAILABILITY] key and touch the table you want to prohibit using.
To cancel the prohibited status, make the same operation. The operation toggles the status of table
availability.
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Changing smoking/non-smoking status
You can change the smoking/non-smoking status of a table.
1.
2.
Touch the [SMOKING] key.
Touch the table you want to change the status. The status will be automatically changed to the
another one.
Managing table reservation
You can check reservation status by opening the reservation window by touching [RESERVATION].
Also you can enlist a guest in the reservation list and edit reservation status for enlisted guests.
Depending on programming, a reserved guest information may appear on the display to alert you the
guest will be coming soon.
The name and address of the guests on the reservation list are printed on his or her bill.
Enlisting a new guest in the reservation list
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1.
Touch the [RESERVATION] key. The reservation list will appear on the display.
2.
Touch [New]. The graphical table layout screen will appear.
3.
Touch the target table to be reserved. The reservation window where the details are entered will
appear.
4.
Enter the information of the guest; reservation date, time(hour/minute), number of guests (guest
number) and name, and also address and phone number if necessary. After entering necessary
information, touch [OK]. The reservation list will appear again.
5.
6.
To exit from the reservation window, touch [Exit]. The graphical table layout screen will appear.
Make sure that the table reservation you newly entered is correct.
Table newly reserved
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Editing the reservation table
1.
Touch the [RESERVATION] key. The reservation list will appear on the display.
2.
To modify, select the target reservation to be modified and touch [Modify]. The reservation
window will appear.
To delete, select the target reservation to be deleted and touch [Delete]. The confirmation window
will appear. Touch [Yes] for deletion. The selected reservation will be deleted.
3.
For modification, edit the necessary information, and touch [OK] when completed. The
reservation list will appear again.
4.
To exit from the reservation window, touch [Exit].
When you open a reserved table:
When you open a reserved table, the following window will appear on the screen.
To clear the reservation and receive orders, touch [Continue (Reservation Clear)]. To hold the
reservation and receive orders, touch [Continue (Reservation Remain)]. To cancel, touch [Cancel].
■ How to change a room
Changing a table to be served in the registration screen
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1.
Touch the [ROOM #] key. The Room window will appear.
2.
Select a revenue center and a room.
Searching a suitable table for guests using
automatic table search function
When a guest or a group of guests comes, you can search a suitable table for the number of guest with
smoking or non-smoking selection on the table layout screen.
1.
Touch the [GUEST] key. The Auto Table Search window will appear.
2.
Enter the number of guests using ten keys.
3.
Touch [Smoking] or [No Smoking].
The table layout screen will appear automatically and a suitable table for the guests will be
highlighted.
NOTE
When there is no table available for the guests, the warning message will appear. Click [OK].
Then the waiting list window will open automatically. For the managing the waiting list, please
refer to the following section.
4.
When the table is acceptable, touch the highlighted table.
When you select another table for the guest, just touch the table.
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Managing the waiting list
When no table is found to be available in automatic table search function or when the [WAITING] key is
touched, your POS terminal will go to the waiting list function mode showing the window below. The
waiting list is managed in First-In/First-Out(FIFO) principal. When a table becomes free for other guests
listed in the waiting list, your POS terminal automatically displays the message for the free table. In
case you are in the registration screen, your POS terminal automatically goes to the graphical table
layout screen after you click [OK] for the message. Then you can select the free table.
When necessary, after enlisting a guest(s) in the waiting list, you can edit the list for the guest(s).
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1.
When no table is found to be available in automatic table search function, the following window
will appear. In the window, an approximate time to wait is indicated.
2.
Touch [OK] when the guest(s) can wait that time and enlist the guest in the waiting list. The
keyboard will be displayed.
3.
Enter the guest’s name, and touch [OK]. The guest is enlisted in the waiting list. When a table
gets ready for the guest(s), the following window will automatically open.
4.
Touch [OK]. The table layout screen will appear and the table available for the guest(s) will be
highlighted.
5.
If the table is OK, touch the [ORDER] key to receive orders.
■ Modifying the waiting list
You can modify a number of guests and/or smoking status for a guest enlisted in the waiting list, and
also can delete an enlisted guest from the list.
1.
Touch the [WAITING] key. The waiting list will appear.
To delete a guest from the list:
2.
3.
Select the line and touch [Delete]. The guest will be deleted from the list.
Touch [Exit] to exit.
To modify:
2.
Select the line and touch [Modify]. The following window will appear.
3.
Change the number of guests if necessary, and touch either [Smoking] or [No Smoking].
To cancel, touch [Cancel].
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Managing guests
For managing guests, your POS terminal provides various guest functions, such as room change, table
change, bill separation, not only accepting orders and payments. All these functions can be performed
by opening a table allocated for a guest or a group of guests.
Normally you can open tables on a graphical table layout screen which is displayed when the [TABLE
LAYOUT] key is touched, or when a sign-on operation is performed (depending on programming).
Also you can open a table by entering table number, and in order to open a table in use on the open
table list for reorder. Please refer to each section for the details.
Your POS terminal provides two ways to open a table for performing the guest functions ([B.S.], [JOIN],
[B.T. IN], [BILL] etc. except [ORDER]), and either one is set for each clerk.
Type 1: A table opens when the table is touched. To perform a guest functions, the corresponding
function key must be touched prior to opening the table.
Type 2: A table is opened when a function key including the order key is touched after the table is
touched.
NOTE
• You can perform the guest functions via. a graphical table layout screen or open table list.
■ Opening a table on the graphical table layout screen to receive a new
order and reorder
1.
Touch the [TABLE LAYOUT] key, the graphical table layout screen will appear.
When programmed, the graphical table layout screen will automatically appear when you make a
sign-on operation.
NOTE
If necessary, change a room using the [ROOM#] key.
104
2.
Touch a suitable table for a guest or a group of guests.
In case Type 1 method is used, the registration screen will appear to receive an order.
In case Type 2 method is used, touch the [ORDER] key to get an order. The registration screen
will appear.
NOTE
• For selecting a suitable table for guests, you can use the automatic search function.
• In case you open a table for a new guest and the entry of the number of guests is programmed
to be compulsory, the following window will appear. Enter the number of guests and touch
[ENTER].
• If the table has two or more checks in a reorder entry, the window for selecting a check will
appear. Touch the check number you want.
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■ Opening a table by entering table number
1.
Change a room, if necessary.
2.
Touch the [TABLE #] key or touch the table number area of the receipt window. The following
window will appear.
Table number area
3.
Enter a target table number and also enter a target check number if necessary in the following
manner.
For example: Table number 1:
1 [ENTER]
or 1 (touch table number area)
Table number 25 and check number 2: 25.2 [ENTER]
NOTE
• In case you open a table for a new guest and the entry of the number of guests is programmed
to be compulsory, the following window will appear. Enter the number of guests and touch
[ENTER].
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■ Opening a table by entering a table code
Your POS terminal allows you to open a table by manually entering a free table code. Here a free table
code refers to a code which has not been generated using the table planning function. You can also
generate free table codes using the automatic table code generation ([AutoTable#]) function if so
programmed.
Manual code entry method
1.
Touch the [TABLE #] key or touch the table number area of the receipt window and the following
window will appear.
Table number area
2.
Enter the table code and also enter the target check number if necessary in the following manner.
For example: Table number 10005:
10005 [ENTER]
or 10005 + (touch the table number area)
Table number 10025 and check number 2: 10025.2 [ENTER]
NOTE
• When the entered table code is the same as a table number generated using the floor planning
function, the entered code is treated as the table number already determined.
• When you open a table for a new guest check and entry of the number of guests is compulsory,
the following window will appear. Enter the number of guests and touch the [ENTER] key.
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Automatic code entry method
Depending on the programming, you can generate free table codes using the Automatic Table Code
Generation ([AutoTable#]) function.
1.
Touch the [AutoTable#] key. A table code (10001-99999999; depending on the programming) will
be automatically generated and the corresponding table will be open.
NOTE
• The guest check number is fixed at “01.
• You can perform the transaction migration to a table using the Automatic Table Code Generation
function.
• You cannot use the Automatic Table Code Generation function during bill totalizing/bill transfer and bill
separating operation.
■ Opening a table in use on the open table list
Each clerk can display all the tables that are currently opened by the clerk on the table list. You can
select a table out of the list for reorder and payment, and also bill separation and table transfer which
are described later.
NOTE
Supervisors can see all opened tables.
1.
Touch the [TABLE LIST] key, the open table list will open.
Number of guests
Room number
2.
108
Table number/check
number
Guest name
Clerk code/name
Service time
Amount
Touch the target table line to select the table.
In case Type 1 method is assigned, the registration screen will appear to receive a reorder.
In case Type 2 method is assigned, touch the [ORDER] key to get a reorder. The registration
screen will appear.
■ Changing a table to be served on the registration screen
You can directly change a table to be served on the registration screen without displaying the table
screen.
Follow the procedure below.
1.
Touch the table number area. The table # window will appear.
Table number area
2.
Enter the target table number and touch [ENTER]. The current table will be temporarily closed,
and the receipt window for the target table will appear.
NOTE
Short cut
You can enter a target table number and touch the [Table#] key or the table number area when you
change a table in the same room.
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■ Changing check number
Method 1
1.
Touch a check number area. The table window will appear.
Check number area
2.
Select a target check number.
Method 2
1.
Touch the previous or next check key. The check number will be increased or decreased every
time you touch the previous or next check key.
Previous check key
110
Next check key
■ Entering a number of guests manually
You can enter a number of guests seated on a table using the [GUEST] key when the table is open.
The entry is compulsory when you open a table in case the entry is set to compulsory by programming.
For the entry, enter a number of guests and touch the [GUEST] key when the table is open.
NOTE
• If a table is not open, the [GUEST] key is used for automatic table search function.
■ Closing a table temporally
To close a table temporally, use the [NBAL] or [FINAL] key.
When the [NBAL] key is used, the POS terminal does not calculate tax when a transaction operation is
performed. When the [FINAL] key is used, the POS terminal always calculate tax.
Therefore, it is recommended to use the [NBAL] key when entering orders, and the [FINAL] key when
claiming payment. The [FINAL] key is used when printing a total amount including tax on a bill.
■ Closing a table - Finalizing a guest check
For the settlement of a guest check, open the target table and finalize the guest check using a media
key. Your POS terminal provides bill separation functions for a convenience of variety of guests’
payment. When necessary, please refer to the bill sections later in this section.
It is recommended to print a bill to show it to the guest. Depending on programming, you must print a
bill before finalizing a guest check using a media key.
■ Table alert
When a programmed period of time has elapsed after a temporary finalization by the [NBAL] or [FINAL]
key, a table may start blinking on the graphical table layout screen or a table transaction line is
highlighted in red in order to alert you to check the table if the everything is fine.
The table alert counter is created when the table reopens.
111
■ Transaction migration
Your POS terminal allows you to migrate transactions which are registered without opening tables to
transactions with tables opened for the guests. For example, after a guest has a drink at a bar, he has
a meal at a table. His transaction at the bar can be migrated into one of guest checks which are
controlled by opening tables.
1.
When necessary, change the room.
2.
Enter the table number and touch the table number area (top of registration window). Or,
touch the table number area at the top of a receipt window, the window for selecting a table
number will appear. Enter the target table number and touch [ENTER].
The items registered are migrated to the receipt of the table.
NOTE
The transaction migration can be operated before payment operation was made.
112
Deposit entries
Deposit refers to a prepayment on a guest check. It can be received in cash, by cheque or credit.
A received deposit can be refunded by touching the [DEPO RFND] key. You cannot attempt to refund
an amount larger than deposit balance.
Deposit is available for regular customer accounts, and possible for normal tables.
Deposit
1.
2.
Enter a deposit amount, and touch the [DEPO +] key.
Touch a [CASH n], [CHECK n], or [CREDIT n] key, which is the deposit media.
Deposit refund
1.
2.
Enter a deposit refund amount, and touch the [DEPO -] key.
Touch a [CASH n], [CHECK n], or [CREDIT n] key, which is the media of the deposit refund.
NOTE
A deposit operation can be mixed with the sales (order) entry in a new check or reorder entry operation.
113
Bill totalizing/Bill transfer
The [B.T.] key is used to totalize multiple bills when, for example, a particular guest pays not only his or
her bill, but also the bills of other guests (bill totalizing), and also used to change a bill number to
another (bill transfer).
■ Bill totalizing/Bill transfer in the same room
- Graphical layout screen
1.
2.
3.
4.
Touch the [B.T. IN] key.
Touch one or more source tables to be moved. The tables will be highlighted.
Touch the [B.T. IN] key again.
Touch a destination table. The registration screen will be shown.
- Open table list
1.
2.
3.
Touch the [B.T. IN] key.
4.
Enter a destination table number, and touch [ENTER]. The registration screen will be shown.
Touch one or more source table to be moved. The tables will be highlighted.
Touch the [B.T. IN] key again. The table # window will appear.
- Numeric table number entry
1.
2.
3.
4.
5.
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Touch the [B.T. IN] key.
Touch the [Table #] key. The Table # window will open.
Enter the source table number to be moved and touch [ENTER].
Touch the [B.T. IN] key again. The Table # window will appear.
Enter a destination table number and touch [ENTER]. The registration screen will be shown.
- Registration screen
1.
2.
3.
Open the source table to be moved. The registration screen will appear.
Touch the [B.T. IN] key. The Table # window will appear.
Enter a destination table number and touch [ENTER]. The registration screen will be shown.
■ Bill totalizing/Bill transfer over a room
- Graphical layout screen
1.
2.
3.
Touch the [B.T. OVER] key.
4.
5.
Select a revenue center and a room. The graphical table layout will be shown.
Touch one or more source tables to be moved. The tables will be highlighted.
Touch the [B.T. OVER] key again. The room selection window will appear.
Touch a destination table. The registration screen will be shown.
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- Open table list
1.
2.
3.
Touch the [B.T. OVER] key.
4.
Select a revenue center and a room. The registration screen will appear.
Touch one or more source table to be moved. The tables will be highlighted.
Touch the [B.T. OVER] key again. The room selection window will appear.
- Numeric table number entry
1.
2.
3.
4.
5.
6.
Touch the [B.T. OVER] key.
Touch the [Table #] key. The Table # window will open.
Enter the source table number to be moved and touch [ENTER].
Touch the [B.T. OVER] key again. The room selection window will appear.
Select a revenue center and a room. The Table # window will appear.
Enter a destination table number, and touch [ENTER]. The registration screen will be shown.
- Registration screen
1.
2.
3.
4.
116
Open the source table to be moved. The registration screen will appear.
Touch the [B.T. OVER] key. The room selection window will appear.
Select a revenue center and a room. The Table # window will appear.
Enter a destination table number, and touch [ENTER]. The registration screen will be shown.
Bill separating
This function is used when each guest of a group pays his or her own order. With this function, you can
select some items from a guest check to another guest check in the same table or of another table. The
bill can be separated only under the same revenue center.
To separate checks, your POS terminal provides several options. And all options can be performed
from the Bill Separation (B.S.) screen.
■ How to operate the B.S. screen
To open the B.S. screen:
On the graphical table layout screen or the open table list screen, touch the [B.S.] key and touch a table
whose check is to be separated in case of Type 1 method, or touch a table whose check is to be
separated, and touch the [B.S.] key in case of Type 2 method.
On the registration screen, open a table by entering the table number after touching the table number
area of the receipt window and touch the [B.S.] key.
The original check is displayed at the check#1 column.
Table number/Check number
Total window area
To close the BS window:
Touch the [B.S.] key again.
To change a table and/or a check on the BS screen:
Touch a table# area, the table # window will open. On the window, enter a new table number.
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To change checks to be displayed using the previous/next buttons:
Touch a next or previous button, the BS screen will be scrolled to right or left.
NOTE
The check #1 column does not scrolled.
To select a target check:
Touch the total window area of a target check. The selected check will be highlighted to notice you that
check is selected.
After you selected a check, you can make operations for the check, such as reorder and payment.
■ Transferring an item
In case that the ordered number of a target item to be transferred is one, a simple Drag and Drop
operation makes an item can transfer the item to another check.
118
■ Splitting multiple items
In case that the ordered number of a target item to be transferred is a multiple number, the following
number boxes appears automatically when you drag the target item to a destination check. Drag the
item to the box having the number you want to split and drop it there. The number of the items are
transferred to the destination check.
119
■ Splitting an item
In case that the ordered number of a target item is one and it should be split among a group of guests,
such as a bottle of wine, firstly touch the total window area(s) of destination check(s). The selected
check(s) will be highlighted. Then operate a drag and drop operation for a target item to the highlighted
area.
The quantity after a split an item will shown like, 1/2 or 1/3.
120
■ Splitting a check by specified amount of money
A check can be split into two checks by specifying amount of money. The amount is used as a target
amount for a new check. You can repeat this operation.
NOTE
• Tax is always calculated each time this operation is performed.
• Additional ordering is acceptable.
1.
Touch the [SPLIT VALUE] key. The following bill separation window will appear.
2.
Enter a target amount, and touch [ENTER].
Based on the target amount, the check will be split and a new check will be created.
121
■ Splitting a check by a number of a group
A check can be split by a number, such as a group number. All items of the check are divided by the
number. The remains are added to the original check number.
1.
Touch the [SPLIT NUMBER] key. The following bill separation window will appear.
2.
Enter a number, and touch [ENTER ].
Based on the number, the check will be split and a new check(s) will be created.
In case “3” was entered.
122
■ Remerging split checks (bills)
It is possible to remerge split checks. Touch the [REMERGE] key, checks will be remerged.
■ Direct payment in a BS screen
On a BS screen, you can make a payment operation. Select a check and make a payment operation.
Check 02 payment has done.
123
Transferring open tables (guest checks) to
another clerk
Open guest checks can be transferred from a clerk to another clerk. This function may be convenient at
the end of a clerk shift or whenever a clerk is relieved. It is possible to transfer one, several or all open
tables.
The clerk who has served the table must be signed on.
Type 1 method:
1.
2.
Touch the [TRANSFER] key.
3.
4.
Touch the [TRANSFER] key.
Select the objective tables on the graphical layout screen or open table list screen.
In case of transferring all opened tables, you do not have to select tables.
Enter a clerk code to whom the opened tables are transferred, and his or her password, if
necessary. Then touch [OK]. In case of the real clerk key system, insert his or her clerk key.
Type 2 method:
1.
Select the objective tables on the graphical layout screen or open table list screen.
In case of transferring all opened tables, you do not have to select tables.
2.
3.
Touch the [TRANSFER] key.
Enter a clerk code to whom the opened tables are transferred, and his or her password, if
necessary. Then touch [OK]. In case of the real clerk key system, insert his or her clerk key.
NOTE
In case of Type 1 method is applied, key sequence, [TRANSFER] ➞ [TABLE #] ➞ Select the target
table number ➞ Select the clerk, is available.
124
Recalling data of closed tables(guest checks)
You can recall data of closed tables. All payment operations are canceled for the recalled guest checks,
and the transaction is opened again.
Following operation are available after a recall:
• To edit media type
• To correct items
• To add items
• To add tip
• To access by bill number or transaction number
1.
Touch the [Recall] key. A recall table list will appear.
2.
Perform an operation suitable for you.
• Select the targeted transaction line on the list.
• In order to open the window for entering a bill or transaction number, touch the [RECALL#] key.
Then enter the bill or transaction number and touch [Enter].
• Scan the barcode (bill or transaction number) printed on the bill issued for the table.
125
13 Employee Function
You can use the following functions by using employee codes.
Employee log-on/log off
Employees can be logged-on by entering employee codes, or they can be signed-on by using employee
cards. To use an employee card, you need a magnetic card reader (MCR).
To log-on
126
1.
Enter your employee code and touch the [EMPLOYEE #] key, or swipe employee card.
When your password is to be entered, the following window will appear.
2.
Enter your password, if necessary.
3.
The default screen for the employee, which is programmed previously will be displayed.
(In case of job entry menu screen)
To log-off
Touch the [Exit] key to log off.
127
Employee’s working time recording
You can manage your working time; time-in, time-out, break-in and break-out time.
The working time can be recorded by the following operations:
■ Time-in operation
1.
Touch the [TIME IN] key. The time-in window will appear.
If you has already signed-on, the POS terminal will directly display time-in message shown in step
2.
2.
Enter your employee code or swipe your employee card, and if necessary enter your password.
Then touch [OK]. The time-in message will appear.
3.
Touch [OK].
When you want to print the time, touch [Print].
NOTE
When your POS terminal is programmed so that the message window is displayed automatically, the
message window of electronic mail will open automatically.
128
■ Break-in operation
1.
Touch the [BREAK IN] or [PAID BREAK IN] key. The break-in window will appear.
If you has already signed on, the POS terminal will directly display break-in message shown in
step 2.
2.
Enter your employee code or swipe your employee card, and if necessary enter your password.
Then touch [OK]. The break-in message will appear.
3.
Touch [OK].
When you want to print the time, touch [Print].
129
■ Break-out operation
1.
Touch the [BREAK OUT] key. The break-out window will appear.
If you had already signed on, the POS terminal will directly display break-out message shown in
step 2.
2.
Enter your employee code or swipe your employee card, and if necessary enter your password.
Then touch [OK]. The break-out message will appear.
3.
Touch [OK].
When you want to print the time, touch [Print].
130
■ Time-out operation
1.
Touch the [TIME OUT] key. The time-out window will appear.
If you has already signed-on, the POS terminal will directly display time-out message shown in
step 2.
2.
Enter your employee code or swipe your employee card, and if necessary enter your password.
Then touch [OK]. The time-in message will appear.
3.
Touch [OK].
When you want to print the time, touch [Print].
131
Editing employee’s time record
When it is necessary to edit an employee’s time record, use the following procedure.
1.
Touch the [TIME EDIT] key. The following window will appear.
If you has already signed on, the POS terminal will directly display the window for entering a target
employee code shown in step 2.
2.
Enter your employee code or swipe your employee card, and if necessary enter your password.
Then touch [OK]. The following window will appear.
132
3.
Enter the target employee code for whom time is to be edit, or swipe his or her employee card.
Date to be edited
Current date is displayed as the
default.
4.
Specify the date to be edited.
Change the date on the date column, or display a calendar by touching the arrow key on the date
column, and click the target date on the calendar. To change the month, click the right or left
arrow.
After specifying the date, touch [OK]. The window for editing time will appear.
Calendar
133
5.
To modify time:
Touch the line to be modified and touch [Modify]. The following window will appear.
The time category you selected
Current setting (Hour - Minute)
Change the time. To change the minute, touch the minute column. After the setting, touch [OK].
Time edit window will appear again with new setting.
To make a new setting:
Touch [New]. The following window will appear.
Touch the down arrow key. The pull-down menu for selecting a time category will appear. Touch
the target time category.
Then set the time (hour/minute). To change the minute, touch the minute column. After the
setting, touch [OK].
Time edit window will appear again with new setting.
To delete a time setting:
Touch the line to be deleted and touch [Delete]. The selected time setting will be deleted.
134
Sales for employees
Sales for employees can be managed by entering employee codes. The sales shall be finalized by
credit.
1.
Touch the [EMPL SALES] key. The following window will appear.
2.
Enter the employee code for whom sales registration is performed, or swipe his or her employee
card. Then touch [ENTER]. The employee code and name will appear in the receipt window.
3.
4.
Make item registrations.
For finalization of the transaction, touch the [EMPL CHARGE] key.
NOTE
• When sales exceeds the programmed employee sales limitation, over limit error will occur.
• During an employee sales registration, his or her balance of employee charge can be checked by
[BAL].
135
Supervisor clerk
This function is used to substitute a supervisor clerk for an ordinary clerk. The supervisor clerk can
make entry as an ordinary clerk by assigning the ordinary clerk code. You can use the supervisor clerk
function only for substituting for an ordinary clerk.
1.
Enter your clerk code, and touch the [CLK#] key, or insert your real key.
2.
Enter your password, if necessary.
3.
Open the target table(s). The supervisor can access all opened tables.
Or, enter the responsible clerk code to open a new table or to make operations other than table
control or guest check.
136
Overlapped clerk entry
This function allows switching from one clerk to another clerk and to interrupt the first clerks entry.
When a clerk key other than the one currently in operation is pressed during a transaction operation, the
entries made thereafter are treated as different clerk sales.
No item is printed on a receipt during an entry operation while the overlapped clerk function is enabled,
though printed on the journal. When the payment is completed, the receipt will issued.
[CLK 1]
50 [PLU 1]
200 [PLU 2]
[CLK 2]
Clerk 1
Clerk 2
Clerk 3
(for customer A)
(for customer B)
(for customer C)
The entry by clerk1 is started.
PLU 1
PLU 2
50
200
Clerk change (1 to 2), interrupt
initiated
350 [PLU 3]
[CLK 3]
PLU 2
350
Clerk change (2 to 3), interrupt
initiated
400 [PLU 4]
[CASH]
[CLK 1]
500 [CASH]
NOTE
PLU 4
400
CASH
400
Receipt is issued
TOTAL 250
CASH
500
CHANGE 250
Receipt issued
The transaction by clerk3 is
finished.
Clerk change (3 to 1), entry
restarted, transaction finished.
■ Remote automatic clerk sign-off
In a network system, a clerk will be automatically signed off when the same clerk signs on at another
terminal. The availability of this function depends on the programming setting.
137
14 Special Printing Function
Printers may be connected with your POS terminal. Depending on the printers connected with your
POS terminal, please refer to below for special printing function.
After transaction receipt/Copy receipt printingReceipt printer
If your customer wants a receipt after you have finalized a transaction with the receipt ON-OFF function
in the “OFF” status (no receipting), touch the [RCPT] key for receipting. Your POS terminal can also
print a copy receipt when the receipt ON-OFF function is in the “ON” status.
Validation printing - Slip printer
The POS terminal can perform validation printing when it is connected to a slip printer. Total amount
validation printing and item validation printing are both available.
In case of a check or credit finalization, the corresponding VP message may be printed.
1.
Set a validation slip to the slip printer.
2.
Touch the [VP] key. The validation printing will start.
NOTE
Programmed compulsory validation printing can be overridden by performing the following operation.
Touch the [CANCEL] key and the [VP] key in this sequence.
138
Check printing (CHEQUE EURO and English
cheque) - Slip printer
The POS terminal can perform check printing (CHEQUE EURO and English cheque) when it is
connected with the slip printer (SHARP model TM-295 for CHEQUE EURO, and SHARP model TM-295
or TM-U950 for English cheque).
■ CHEQUE EURO
1.
Set a validation slip to the slip printer (TM-295).
2.
Enter a check payment amount, and touch a cheque key and the [CHECK PRINT] key in this
order. The amount will be printed on a slip.
■ English cheque
1.
Set a validation slip to the slip printer (TM-295).
2.
Make item registration
3.
Enter an amount (less than five digits) to be printed, and touch the [CHECK PRINT] key.
When printing the full subtotal, touch the [CHECK PRINT] key without entering an amount.
4.
Make the finalization operation using the [TL], [CHECK n] or [CREDIT n] key.
NOTE
The check finalization which has the amount less than the check print amount (the amount entered in
the step 3) causes an error.
139
Printer rerouting
All printers can be rerouted to any other printer, like from a receipt printer to remote printer.
When any error occurs at a printer, a window will appear to prompt you to select another printer for
rerouting.
For rerouting, select a printer.
To retry printing on the error printer, touch the [Retry] key.
To store printing data, touch the [Store] key. The POS terminal stores printing data and prints when the
error printer was recovered.
140
Electronic journal
This function is intended to record the journal data in the electronic journal file (memory) instead of
journal paper. Also this data is used instead of Transaction Log data. All transaction data and operation
log is logged into the electronic journal file.
On your POS server, the data for one day are stored.
Multifilter (time, items, revenue center, time zone, clerk amount, transaction number, media, discounts
and terminal) and open entry filter (text search) are allowed.
Journal printing - Journal printer
Your POS terminal may not print plus department and plus PLU entries on the journal printer
(depending on the programming), while the following items are always printed on the journal printer.
• Refund/Return entry
• Item (-)/item % entry
• Coupon like PLU
• Hash/Non-turnover item
• Item void entry
• Each entry except dept./PLU entry
141
Receipt printing on a remote printer
■ Sort shift function
Registered items are printed on remote printers according to their sort groups.
You can temporarily change the group number of an item to be registered by using the [S.SFT] key. If
the [S.SFT] key is used for a link, combo, or condiment PLU, the sort group numbers of all items are
changed.
1.
Enter a new sort group number (01-99), and touch the [S.SFT] key.
2.
Make an item entry.
NOTE
When “00” is entered as a sort group number, the item is printed immediately at registration.
■ Hold and go function
This function allows you to hold an order or an item of an order until the guest is ready to receive order.
For example, you may use this function to hold a dessert so that it is not served until a main dish has
completed.
Items which is under the holding status are indicated by the symbol “P” on the receipt window.
Hold and go for all items in a transaction (the whole order):
To hold, touch the [KP HOLD] key.
To release the holding status, touch the [KP GO] key.
Hold and go for an item in a transaction:
To hold, touch an item to be held, and touch the [KP HOLD] key.
To release the holding status, touch the item, and touch the [KP GO] key.
AUTO delay
If a delay time is programmed, the held item(s) will be printed automatically when the time has elapsed
after a clerk exits the table subjected to the order.
142
Receipt printing style shift function
Receipt printing style can be temporarily shifted from S/D to Addition or from Addition to S/D by using
the [RCP SF] key.
When the receipt printing style is programmed to S/D, the style is changed to Addition, and it is
programmed to Addition, the style is changed to S/D.
The printing style will return to programmed type after issuance of one receipt or by using the [RCP SF]
key again.
When sorted receipt is programmed, the receipt-shifted receipt also has effective sorted receipt. At this
time, Item of Group N0.0 is issued by S/D receipt on a remote printer.
Touch the [RCP SF] key at any time within a transaction.
143
Printing bills
This function is used for issuing the bill to the guest. Your POS terminal can print bills on the bill printer
or the receipt printer.
When bill printing is compulsory for table guest checks, and a paper is inserted, bills are automatically
printed.
1.
Touch the [C.BILL] key, if necessary.
2.
Touch the [BILL] key to print a bill.
Touch the [G.C.RCPT] key to print bill on receipt.
3.
Touch the same key again to make a copy.
NOTE
This function is available immediately after the finalization of transaction (including after touching the
[NBAL] key.)
Reprinting bills
After a temporary finalization using the [FINAL] key, it is possible to print a bill on both a slip printer and/
or a roll printer. Every time a bill is printed after the FINAL operation, the bill is reprinted and all
contents of a guest check are printed from a beginning. After the text of “REPRINT” and reprint counter
are printed on the reprinted bill.
NOTE
• This function is applied to both FINAL and other media.
• This function is enabled only when the clerk is allowed to print a bill duplicately.
Printing bills after NBAL (Intermediate guest check reading)
After a temporary finalization using SRVC(NBAL) key, the [BILL] or [G.C.RCPT] key acts as
intermediate guest check reading. The contents of guest check are printed on a bill printer and/or
receipt printer. On the bill, the text of “INTERMED.” is printed to indicate it is a intermediate bill.
Printing bills before finalizing a guest check
Depending on programming, you are required to print a bill before finalizing a guest check using a
media key. This function is intended to show a printed bill to the guest for the payment.
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Bills on journal
When a bill is printed, a copy of the bill is printed on journal at the same time. However, the print format
of a bill on journal depends on the journal format.
NOTE
Consecutive number is not printed on the copy on the journal, but the bill consecutive number is printed.
You can trace the bill later by the bill number.
Bar code printing on bill
Bar code is printed on a bill for recall transaction by scanning a bar code.
Touch the [RECALL] key, and scan the barcode on the bill.
Guest information printing on bill
The name and address of a guest entered for table reservation can be printed on a bill. Also you can
enter the name and address of a guest in a transaction by using the [NAME/ADDR] key. Please refer to
the text entry section for the entry.
145
Guest check copy
You can use this function when you want to take a copy of guest check.
Touch the [G.C.COPY] key and make a desired entry.
➞ [G.C. COPY] ➞ item entry ➞ finalization ➞ (Bill/G.C.RCPT/RCPT) ➞
NOTE
• The guest check copy has nothing to do with the memory.
• The operation is the same as normal entry. But the validation printing is disabled and the drawer does
not open.
146
Entertainment bill
This function is used to print sales data on guest checks (Entertainment bill) on a receipt printer or bill
printer. (Continental Europe only)
NOTE
• When a bill printer is not assigned, an entertainment bill is printed at a receipt printer.
• When an assigned bill printer uses one sheet paper (TM-295), an entertainment bill is printed at a
receipt printer.
• When an assigned bill printer used roll paper (TM-U210, TM-T85/88), an entertainment bill is printed
at the bill printer automatically.
• Print format varies depending on the programming.
➞ [E.BILL]
147
15 Macro Key Entries
You can achieve many different key sequences automatically with a single operation.
For this function your POS terminal allows you to use a magnetic card reader (MCR), a barcode
scanner, the [MACRO #] key and the direct macro ([MACRO n] ) keys. You can make the entries
anytime during item registration.
Using the [MACRO #] key
Enter the target automatic sequencing number and touch the [MACRO #] key.
Using the [MACRO n] key
Touch the target macro key.
Using a barcode scanner
Scan the target barcode.
Using a MCR
Swipe the target magnetic card.
NOTE
When the [CR] key is included in a macro, it works as a pause key. The sequence will stop at the clear
key and enter into the pause mode. Then you can start manual key entries. When the same automatic
key is touched again, the pause mode will be terminated and the sequence will be resumed.
148
16 Training Function
The training function is used when a clerk practices POS terminal operations.
When a clerk set in training is selected, the POS terminal automatically enters the training function
mode. When a clerk not set in training is selected, the POS terminal automatically enters the ordinary
registration mode.
The training operations are valid for key operations in all modes.
A mark or message with which you can identify as a training receipt (such as “TRAINING”) is printed on
every receipt which is issued in the training mode.
The journal print completely stops in the training mode. The consecutive number is not updated. The
preceding number is repeated in printing.
The memory in clerk is updated in the training mode. Other memories are not updated.
The table numbers which are opened in the training mode are also printed on the table report. In this
case, those tables are distinguished from others by the character of “T”. The data of training tables are
not added to the total.
The reading and resetting of training clerks is printed on the clerk reports. However, the sales total of
training clerks is not included in the clerk total on the full clerk report.
Bill void function
This function allows to voiding a bill that has been issued already for training. The voided bill is
removed from a bill report, and the voided bill number is reused for a new bill.
Bill number ➞ [-] ➞ [G.C.RCPT] or [BILL]
149
17 Compulsory Cash/Cheque
Declaration
If your POS terminal has been programmed for compulsory cash/check declaration, you must declare
cash/cheque in drawer in advance according to the type of the declaration when you take a individual or
all clerk Z report or a terminal report Z, which depends on programming.
For the declaration, there are two methods, preset type and open type. In the preset type, unit amount
are preset, so you only select tender types and quantity, while you must additionally enter unit amount
in the open type.
1.
When CCD entry is compulsory, the window will appear for the declaration of cash/check in the
drawer.
2.
In case preset type is selected:
Select a tender type, and enter the quantity, or enter quantity and select the tender type. Amount
and total are calculated automatically.
In case open type is selected:
Select a tender type, and enter the unit amount and quantity. Then new record will be created.
Amount and total are calculated automatically.
NOTE
→
• Incorrect entry can be cleared by the [ ] or [CL].
• Total amount includes domestic currency amount and foreign currency amount converted to the
domestic currency.
3.
150
A clerk or terminal report will be issued.
18 Close Session (EOS)
Close session closes the terminal. Close session may be performed automatically at the preset time, or
can be performed manually.
When a close session is executed, the following Z reports may be issued automatically.
• Transaction report
• Item report
• Hourly report
NOTE
For details of Z reports, please refer to "Reading (X) and Resetting (Z) of Daily Sales Total" section.
To perform close session manually, touch the [EOS] key.
151
19 Terminal Programming
Downloading POS programming data
Programming data set by the POS sever (Back Office) may be downloaded to your POS terminal
automatically or manually depending on the programming setting.
When the programming data is downloaded, all the terminals connected to the POS server are updated.
Automatic downloading
When you turn on your POS terminal, all programming data is copied from the POS sever to the
terminal.
Also any change done at the POS sever are downloaded real time: The change is applied after the
current open receipt is finalized, and automatic broadcast is applied every 10 seconds if the terminal is
busy.
Manual downloading
Programming data is downloaded when the [UPDATE] key is touched.
152
Changing programming settings
All programming settings necessary for your POS terminal are done at the POS sever. However, on the
terminal you can temporarily change some programming settings depending your need.
■ Programming list
Price change
EAN/PLU creation
Customer creation
Low stock entry
Changing tare
Use price change function. New price are distributed to all satellites.
Use EAN/PLU learning function.
Use customer learning function.
Use countdown item function.
See the procedure below.
■ Changing tare
When it is necessary to change a plate/package for packaging, use the following procedure to change
the tare number. This change affects all terminals in the same revenue center and is valid until the
operation of end of session.
1.
Touch the [CHANGE TARE] key. The tare list window will appear.
2.
Select the PLU for which tare is to be changed, and touch [OK]. The following window will appear.
153
3.
Enter a new tare number for the PLU item, and touch [ENTER].
The tare list window will appear again with the changed parameter.
4.
If necessary, repeat from the step 2 for selecting another items.
To finish the operation, touch [Cancel].
154
20 Reading (X) and Resetting (Z)
of Daily Sales Totals
You can take reading and resetting reports of daily sales totals. Those operations can be performed by
issuing daily sales reports. For the issuance, you may
• display on the operator display.
• print on a printer
• both display on the operator display and print on a printer.
• Use the reading function (X) when you need to take the reading of daily sales information entered
after the last resetting. You can take this reading any number of times. It does not affect the POS
terminal memory.
• Use the resetting function (Z) when you need to clear the POS terminal memory. Resetting prints all
sales information and clears the entire memory except for the GT1, reset count, and consecutive
number.
NOTE
Displaying or printing format depends on programming.
Report list
Report title
Filter
Available report
in each mode
X
Yes
Transaction report
Department
Department Markdown
Group total
Groups
Yes
Departments
Yes
Groups
Yes
Departments
Yes
Groups
Yes
Z
At the close
session
Yes *1
Yes
Yes
Yes
Yes
Item report (PLU Items)
PLU Groups
Yes
Departments
Yes
Item Range
Yes
*1: With CCD report if compulsory
155
Report title
Filter
Available report
in each mode
X
PLU Groups
Yes
Departments
Yes
Item Range
Yes
Theoretical Food Cost%
PLU Groups
Yes
report
Departments
Yes
Item Range
Yes
Revenue Center
Yes
PLU Groups
Yes
Departments
Yes
Item Range
Yes
Item Report by Time Zone
Simple Stock report
Z
Yes
Hourly reports *2
Time range
At the close
session
Yes
Yes
Yes
PLU Hourly reports *2
Time range
Yes
Yes
Sales by terminal report
Clerk report (individual)
*3 Clerk
Yes
Clerk report (all)
*3
Yes
Clerk Summary report
*3 Clerk
Yes
Tefra by Employee code *3
Yes *1
Yes
report
Tefra by Employee name *3
Yes
report
Yes
EJ report
Time range
Yes
Clerk
Yes
Medias
Yes
DD Error report
DD Reset report
Yes
Yes
Yes
*1: With CCD report if compulsory
*2: Time slice setting : 15, 30 or 60 minutes is also available
*3: All sysytem
NOTE
Transaction report, item report, hourly report and PLU hourly report may be printed automatically at the
close session. For details of close session, please refer to the close session section.
156
1.
Touch the [REPORT] key. The report window will appear.
2.
Select a target report and touch [X] or [Z]. Filter layout will be shown.
In case of the Department X report
In case of the Department Z report
157
3.
158
Select the target filtering data from the drop menu, or enter the filtering data if necessary and
touch [Display], [Print] or [Display & Print].
21 Receipts Printed on a Remote
Printer
If the [EOD] key is placed on the Front End of the POS server (or the Back-up server when the POS
server is down), you can give a command for the Back Office system to perform End-of-Day (EOD)
operation through the Front End. Use the following procedure on the Front End, and the Back Office
system will perform End-of-Day operation.
1.
Touch the [EOD] key. When you have an appropriate authority, the dialog box shown below will
appear.
2.
Touch the [OK] key, and End-of-Day operation will be performed.
(If you want to select “Periodic 1” or “Periodic 2” in addition to “Daily,” check the corresponding
check box before touching the [OK] key.)
NOTE
- As you touch the [EOD] key, Authority check and Employee Function check are automatically
performed.
159
22 Receipts Printed on the
Remote Printer
Type of Receipts
You can select one of the following five types of receipts for remote printers. These types of receipts are
available in the REG or VOID mode. The receipt type may vary depending on each PLU, category,
department, group and remote printer.
• Addition receipt type
• Single/double receipt type
• Addition + single receipt type
• Double addition receipt type
• Double addition + single receipt type
NOTE
• When your POS terminal is programmed to issue receipts by the number of times of multiplication, the
entered number of multiplication is restricted in a multiplication entry.
• The maximum multiplier, which can entered by multiplication registration, is specified by programming.
• At the time of multiplication registration of an item, restriction of a multiplier is performed when at least
one of the following is programed is S/D, Addition + single or Double addition + single.
■ Addition receipt type
Addition receipt type contains all of transaction entry, such as item entry and %/amount discount.
Addition receipt
160
■ Single/double receipt type
A single receipt or a double receipt is issued in accordance with the receipt type programmed for each
item.
Same consecutive number is printed on each double receipt
Double receipt
Single receipt
Perforation
■ Addition + single receipt type
Single type receipt is issued for each item after a normal receipt (addition type) is issued.
The contents of this type of receipt is same as the addition receipt type.
Addition receipt
Perforation
Single receipt
Single receipt
161
■ Double addition receipt type
The contents of this type of receipt is same as the addition receipt type.
However, the same receipt will be issued two times.
■ Double (addition + single) receipt type
The contents of this type of receipt is same as the (addition + single) receipt type. However, the same
receipt will be issued two times.
Same consecutive number is printed on both issues.
162
SHARP CORPORATION
UPX300V_FEE11
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