Pride Mobility | TSS300 | Owner`s manual | Pride Mobility TSS300 Owner`s manual

SAFETY GUIDELINES
WARNING! An authorized Pride Provider or a qualified technician must perform the initial setup
of this power chair and must perform all of the procedures in this manual.
The symbols below are used throughout this owner’s manual and on the power chair to identify warnings and
important information. It is very important for you to read them and understand them completely.
WARNING! Indicates a potentially hazardous condition/situation. Failure to follow designated
procedures can cause either personal injury, component damage, or malfunction. On the
product, this icon is represented as a black symbol on a yellow triangle with a black border.
MANDATORY! These actions should be performed as specified. Failure to perform mandatory
actions can cause personal injury and/or equipment damage. On the product, this icon is
represented as a white symbol on a blue dot with a white border.
PROHIBITED! These actions are prohibited. These actions should not be performed at any time
or in any circumstances. Performing a prohibited action can cause personal injury and/or
equipment damage. On the product, this icon is represented as a black symbol with a red circle
and red slash.
Quick Reference Information
Authorized Pride Provider:
Address:
Phone Number:
Purchase Date:
NOTE: This owner’s manual is compiled from the latest specifications and product information available at
the time of publication. We reserve the right to make changes as they become necessary. Any changes to our
products may cause slight variations between the illustrations and explanations in this manual and the product
you have purchased. The latest/current version of this manual is available on our website.
Copyright © 2009
Pride Mobility Products, Corp.
INFMANU3925/Rev B/December 2009
CONTENTS
I.
INTRODUCTION ................................................................................................................................. 4
II.
SAFETY .................................................................................................................................................. 5
III. YOUR POWER CHAIR ................................................................................................................... 17
IV. ASSEMBLY ......................................................................................................................................... 21
V.
COMFORT ADJUSTMENTS ........................................................................................................ 22
VI. BATTERIES AND CHARGING .................................................................................................... 27
VII. CARE AND MAINTENANCE ........................................................................................................ 31
VIII. WARRANTY ........................................................................................................................................ 37
APPENDIX I – SPECIFICATIONS ....................................................................................................... 39
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I. INTRODUCTION
SAFETY
WELCOME to Pride Mobility Products Corporation (Pride). The power chair you have purchased combines stateof-the-art components with safety, comfort, and styling in mind. We are confident that these design features will
provide you with the conveniences you expect during your daily activities. Once you understand how to safely
operate and care for your power chair, it should give you years of trouble-free operation and service.
Read and follow all instructions, warnings, and notes in this manual before attempting to operate your power chair
for the first time. You must also read all instructions, warnings, and notes contained in any supplemental instructional booklets for the controller, front riggings, and/or seating system that accompanied your power chair before
initial operation. Your safety depends upon you, as well as your provider, caretaker, or healthcare professional,
in using good judgement.
If there is any information in this manual which you do not understand, or if you require additional assistance for
setup or operation, please contact your authorized Pride Provider. Failure to follow the instructions in this
manual and those located on your power chair can lead to personal injury and/or damage to the power
chair, and may void the warranty.
PURCHASER’S AGREEMENT
By accepting delivery of this product, you promise that you will not change, alter, or modify this product or
remove or render inoperable or unsafe any guards, shields, or other safety features of this product; fail, refuse, or
neglect to install any retrofit kits from time to time provided by Pride to enhance or preserve the safe use of this
product.
SHIPPING AND DELIVERY
Before using your power chair, make sure your delivery is complete as some components may be individually
packaged. If you do not receive a complete delivery, please contact your authorized Pride Provider immediately.
Where damage has occurred during transport, either to the packaging or content, please contact the delivery company responsible.
INFORMATION EXCHANGE
We want to hear your questions, comments, and suggestions about this manual. We would also like to hear about
the safety and reliability of your new power chair, and about the service you received from your authorized Pride
Provider.
Please notify us of any change of address, so we can keep you apprised of important information about safety,
new products, and new options that can increase your ability to use and enjoy your power chair. Please feel free
to contact us at the address below:
Pride Mobility Products Corporation
Attn.: Customer Care Department
182 Susquehanna Avenue
Exeter, PA 18643-2694
info@pridemobility.com
1-800-424-8205
NOTE: If you ever lose or misplace your product registration card or your copy of this manual, contact us and
we will be glad to send you a new one immediately.
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II. SAFETY
PRODUCT SAFETY SYMBOLS
The symbols below are used on the power chair to identify warnings, mandatory actions, and prohibited actions.
It is very important for you to read and understand them completely.
Read and follow the information in the owner’s manual.
Do not allow unsupervised children to play near the power chair while the batteries
are charging.
Maximum seating weight.
Keep your hands away from the tires when driving. Be aware that loose fitting
clothing can become caught in drive tires.
Use correct tie-down points for controller harness to prevent the harness from
getting caught in the drive tires, pinched in the seat frame, or damaged when passing
through doorways.
Avoid exposure to rain, snow, ice, salt, or standing water whenever possible.
Maintain and store in a clean and dry condition.
Do not connect an extension cord to the AC/DC converter or the battery charger.
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II. SAFETY
Removal of grounding prong can create electrical hazard. If necessary, properly
install an approved 3-pronged adapter to an electrical outlet having 2-pronged plug
access.
Wear safety goggles.
Corrosive chemicals contained in battery.
Do not remove the anti-tip wheels.
EMI-RFI — This product has been tested and passed at an immunity level of 20 V/m.
Explosive conditions exist!
Use only AGM or Gel-Cell batteries to reduce the risk of leakage or explosive
conditions.
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Keep tools and other metal objects away from battery terminals. Contact with tools
can cause electrical shock.
Battery Set Configuration:
+ = Positive (Red) Terminal Post
- = Negative (Black) Terminal Post
Connect Red wire to Red Positive (+) Terminal Post.
Connect Black wire to Black Negative (-) Terminal Post.
Do not use batteries with different amp-hour (Ah) capacities. Do not mix old and new
batteries. Always replace both batteries at the same time.
Pinch/Crush point.
Battery charger for indoor use only.
Disposal and recycling — Contact your authorized Pride Provider for information on
proper disposal and recycling of your product and its packaging.
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II. SAFETY
Unlocked and in freewheel mode.
Locked and in drive mode.
Do not place power chair in freewheel mode on a decline.
Do not place power chair in freewheel mode on an incline.
Contains Lead.
Power chair information label
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II. SAFETY
GENERAL GUIDELINES
MANDATORY! Do not operate your new power chair for the first time without completely reading
and understanding this owner’s manual.
Your power chair is a state-of-the-art life-enhancement device designed to increase mobility. Pride provides an
extensive variety of products to best fit the individual needs of the power chair user. Please be aware that the final
selection and purchasing decision regarding the type of power chair to be used is the responsibility of the power
chair user, who is capable of making such a decision, and his/her healthcare professional (i.e., medical doctor,
physical therapist, etc.).
The contents of this manual are based on the expectation that a mobility device expert has properly fitted the
power chair to the user and has assisted the prescribing healthcare professional and/or the authorized Pride Provider in the instruction process for the use of the product.
There are certain situations, including some medical conditions, where the power chair user will need to practice
operating the power chair in the presence of a trained attendant. A trained attendant can be defined as a family
member or care professional specially trained in assisting a power chair user in various daily living activities.
As you begin using your power chair during daily activities, you will probably encounter situations in which you
will need some practice. Simply take your time and you will soon be in full and confident control as you maneuver
through doorways, on and off of elevators, up and down ramps, and over moderate terrain.
Below are some precautions, tips, and other safety considerations that will help you become accustomed to operating your power chair safely.
Modifications
Your power chair has designed and engineered to provide maximum mobility and utility. A wide range of accessories is available from Pride to further customize your power chair to better suit your needs and/or preferences.
However, under no circumstances should you modify, add, remove, or disable any feature, part, or function of
your power chair.
WARNING! Do not modify your power chair in any way not authorized by Pride. Do not use
accessories if they have not been tested or approved for Pride products.
Pre-Ride Safety Check
Get to know the feel of your power chair and its capabilities. Pride recommends that you perform a safety check
before each use to make sure your power chair operates smoothly and safely.
Perform the following inspections prior to using your power chair:
„ Check for proper tire inflation. Maintain but do not exceed the psi/bar/kPa air pressure rating indicated on each
tire if equipped with pneumatic tires.
„ Check all electrical connections. Make sure they are tight and not corroded.
„ Check all controller connections to the power base. Make sure they are secured properly.
„ Check the brakes. See VII. “Care and Maintenance.”
„ Check battery charge. See VI. “Batteries and Charging.”
NOTE: If you discover a problem, contact your authorized Pride Provider for assistance.
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II. SAFETY
Weight Limitations
Your power chair is rated for a maximum weight capacity. Please refer to the specifications table for this limit.
Keep in mind that the maximum weight capacity includes the combined weight of the user and any accessories
mounted to the power chair.
MANDATORY! Stay within the specified weight capacity of your power chair. Exceeding the
weight capacity voids your warranty. Pride will not be held responsible for injuries and/or
property damage resulting from failure to observe weight limitations.
WARNING! Do not carry passengers on your power chair. Carrying passengers on your power
chair may affect the center of gravity, resulting in a tip or a fall.
Tire Inflation
If your power chair is equipped with pneumatic tires, you should check or have the air pressure checked regularly.
Proper inflation pressures will prolong the life of your tires and help ensure the smooth operation of your power chair.
WARNING! It is important that the psi/bar/kPa air pressure rating indicated on the tire be maintained
in pneumatic tires at all times. Do not underinflate or overinflate your tires. Low pressure may result
in loss of control, and overinflated tires may burst. Failure to maintain the psi/bar/kPa air pressure
rating indicated on the pneumatic tires at all times may result in tire and/or wheel failure.
WARNING! Inflate your power chair drive tires from a regulated air source with an available
pressure gauge. Inflating your tires from an unregulated air source could overinflate them,
resulting in a burst tire.
NOTE: If the tire on your power chair lists the psi rating only, use the following conversion formulas to find
the bar or kPa rating: bar = psi x 0.06895; kPa = psi x 6.89476.
Incline Information
More and more buildings have ramps with specified degrees of inclination, designed for easy and safe access.
Some ramps may have turning switchbacks (180-degree turns) that require you to have good cornering skills on
your power chair.
„ Proceed with extreme caution as you approach the downgrade of a ramp or other incline.
„ Take wide swings with your power chair’s front wheels around any tight corners. If you do that, the power
chair’s rear wheels will follow a wide arc, not cut the corner short, and not bump into or get hung up on any
railing corners.
„ When driving down a ramp, keep the power chair’s speed adjustment set to the slowest speed setting to ensure
a safely controlled descent.
„ Avoid sudden stops and starts.
When climbing an incline, try to keep your power chair moving. If you must stop, start up again slowly and then
accelerate cautiously. When driving down an incline, set your power chair to the slowest speed setting and drive
in the forward direction only. If your power chair starts to move down the incline faster than you anticipated or
desired, allow it to come to a complete stop by releasing the joystick, then push the joystick forward slightly to
ensure a safely controlled descent.
WARNING! When on any sort of an incline or decline, never place the power chair in
freewheel mode while seated on it or standing next to it.
WARNING! When climbing an incline, do not zigzag or drive at an angle up the face of
the incline. Drive your power chair straight up the incline. This greatly reduces the
possibility of a tip or a fall. Always exercise extreme caution when negotiating an
incline.
WARNING! You should not travel up or down a potentially hazardous incline (i.e.,
areas covered with snow, ice, cut grass, or wet leaves).
WARNING! Never travel down an incline backward. Doing so may cause the power
chair to tip. Always exercise caution when negotiating an incline.
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II. SAFETY
WARNING! If your power chair is equipped with a reclining seatback, do not attempt to negotiate
inclines with the seat in a reclined position. Do not attempt to negotiate obstacles with the seat
in a reclined position unless an attendant is present to help stabilize the chair. Failure to heed
could result in the power chair tipping over.
WARNING! Even though your power chair is capable of climbing slopes greater than those
illustrated in figure 1, do not, under any circumstances, exceed the incline guidelines or any
other specifications presented in this manual. Doing so could cause instability in your power
chair.
Pride recommends that the maximum slope of an incline you attempt to safely ascend or descend on your power
chair does not exceed 6° (10.5%). See figure 1.
WARNING! Any attempt to climb or descend a slope steeper than 6° (10.5%) may put your power
chair in an unstable position and cause it to tip.
6 (10.5%)
Figure 1. Maximum Safe Slope (Ascending and Descending)
Freewheel Mode
Your power chair is equipped with two manual freewheel levers to allow for manual maneuverability by a trained
attendant. For more information about how to place your power chair into and out of freewheel mode, see III.
“Your Power Chair.”
WARNING! Do not use your power chair in freewheel mode without an attendant
present.
WARNING! Do not attempt to personally place your power chair in freewheel mode
while seated on it. Ask an attendant for assistance if necessary.
WARNING! Do not place your power chair in freewheel mode while on an incline or
decline. This could cause the chair to roll uncontrollably on its own.
Braking Information
Your power chair is equipped with two powerful brake systems:
„ Regenerative — uses electricity to rapidly slow the vehicle when the joystick returns to the center/stop
position.
„ Disc Park Brake — activates mechanically after regenerative braking slows the vehicle to near stop, or when
power is removed from the system for any reason.
Cornering Information
While your power chair is equipped with front anti-tip wheels and rear caster wheels, excessively high cornering
speeds can still create the possibility of tipping. Factors which affect the possibility of tipping include, but are not
limited to: cornering speed, steering angle (how sharply you are turning), uneven road surfaces, inclined road
surfaces, riding from an area of low traction to an area of high traction (such as passing from a grassy area to a
paved area — especially at high speed while turning), and abrupt directional changes. High cornering speeds are
not recommended. If you feel that you may tip over in a corner, reduce your speed and steering angle (i.e., lessen
the sharpness of the turn) to prevent your power chair from tipping.
WARNING! When cornering sharply, reduce your speed and maintain a stable center of gravity.
This greatly reduces the possibility of a tip or fall.
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II. SAFETY
Public Streets and Roadways
WARNING! You should not operate your power chair on public streets and roadways. Be aware
that it may be difficult for traffic to see you when you are seated on your power chair. Obey all
local pedestrian traffic rules. Wait until your path is clear of traffic, and then proceed with
extreme caution.
Outdoor Driving Surfaces
Your power chair is designed to provide optimum stability under normal driving conditions—dry, level surfaces
composed of concrete, blacktop, or asphalt. However, Pride recognizes that there will be times when you will
encounter other surface types. For this reason, your power chair is designed to perform admirably on packed soil,
grass, and gravel. Feel free to use your power chair safely on lawns and in park areas.
„ Avoid driving on uneven terrain and/or soft surfaces.
„ Avoid tall grass that can entangle the running gear.
„ Avoid loosely packed gravel and sand.
„ Do not use your power chair in fresh or salt water.
„ Do not use your power chair at the edge of a stream, lake, or ocean.
„ If you feel unsure about a driving surface, avoid that surface.
Inclement Weather Precautions
Exposure of your power chair to inclement weather conditions should be avoided whenever possible. If suddenly
caught up in rain, snow, severe cold or heat while operating your power chair, proceed to shelter at the earliest
opportunity. Thoroughly dry your power chair before storing, charging, or operating your power chair.
PROHIBITED! Operating in rain, snow, salt, mist/spray conditions, and on icy/slippery surfaces
can have an adverse effect on the electrical system. Maintain and store your power chair in a
dry and clean condition.
WARNING! Prolonged exposure to hot or cold conditions may affect the temperature of
upholstered and non-upholstered items on the power chair, possibly resulting in skin irritation.
Exercise caution when using the power chair in extremely hot or cold conditions or when
exposing your power chair to direct sunlight for prolonged periods of time.
Stationary Obstacles (Steps, Curbs, etc.)
Proceed with extreme caution when driving near raised surfaces, unprotected ledges and/or drop-offs (curbs,
porches, stairs, etc.). Be sure your power chair is traveling perpendicular to any curb you may be required to navigate.
To navigate up over a curb or stationary obstacle:
1. Approach the curb or obstacle slowly, and make sure the power chair is traveling perpendicular to the obstacle.
See figure 2.
2. Increase the forward speed just before the front wheels come in contact with the obstacle.
3. Reduce the forward speed only after the rear wheels have cleared the obstacle.
To navigate down a curb or stationary obstacle:
1. Approach the curb or obstacle slowly, and make sure the power chair is traveling perpendicular to the obstacle.
See figure 2.
2. Reduce the forward speed just before the front wheels come in contact with the obstacle.
3. Increase the forward speed only after the rear wheels have cleared the obstacle and you are once again on a
level surface.
WARNING! Even though your power chair may be capable of handling greater obstacles, Pride
recommends that you do not attempt to negotiate a curb that has a height greater than 2 in. (5 cm).
Doing so could cause instability in your power chair.
WARNING! Do not attempt to have your power chair proceed backward down any step, curb, or
other obstacle. This may cause the power chair to tip.
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II. SAFETY
Figure 2. Correct Curb Approach
Figure 3. Incorrect Curb Approach
Stairs and Escalators
Power chairs are not designed to travel up or down stairs or escalators. Always use an elevator.
WARNING! Never use your power chair to negotiate steps or escalators.
Doors
„ Determine if the door opens toward or away from you.
„ Drive your power chair gently and slowly forward to push the door open. Or drive your power chair gently
and slowly backward to pull the door open.
Elevators
Modern elevators have a door edge safety mechanism that, when pushed, reopens the elevator door(s).
„ If you are in the doorway of an elevator when the door(s) begin to close, push on the rubber door edge or allow
the rubber door edge to contact the power chair and the door will reopen.
„ Use care that pocketbooks, packages, or power chair accessories do not become caught in elevator doors.
Lift/Elevation Products
If you will be transporting your power chair during travel, you may find it necessary to use a vehicle-mounted lift
system or elevation product to aid in transportation. Pride recommends that you closely review the warnings,
instructions, specifications, and safety information set forth by the manufacturer of the lift/elevation product
before using that product.
WARNING! Not all lift systems/elevation products are rated for use with an occupied mobility
device. Pride recommends that you do not remain seated in your power chair when it is being
used in connection with any type of lift system/elevation product unless:
„ That product is rated for occupied use by the manufacturer.
„ You are able to occupy your mobility device in strict conformity with the warnings,
instructions, specifications, and safety guidelines set forth by the manufacturer.
WARNING! Always turn off the power to the controller when you are being transferred via an
elevation product. Failure to do so may result in accidental joystick contact, resulting in
unintended movement and personal injury or product damage.
Motor Vehicle Transport
Pride recommends that you do not remain seated in your power chair while traveling in a motor vehicle. The
power chair should be stowed in the trunk of a car or in the back of a truck or van with batteries removed and
properly secured. In addition, all removable power chair parts, including the armrests, seat, front riggings, controller, and shrouds should be removed and/or properly secured during motor vehicle transport.
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II. SAFETY
WARNING! Do not sit on your power chair while it is in a moving vehicle.
WARNING! Always be sure your power chair and its batteries are properly secured when it is
being transported. Batteries should be secured in an upright position and protective caps should
be installed on the battery terminals. Batteries should not be transported with any flammable or
combustible items.
Positioning Belts
Your authorized Pride Provider, therapist(s), and other healthcare professionals are responsible for determining
your requirement for a positioning belt in order to operate your power chair safely.
WARNING! If you require a positioning belt to safely operate your power chair, make sure it is
fastened securely in order to reduce the possibility of a fall from the power chair.
WARNING! The positioning belt is not designed for use as a seat belt in a motor vehicle. Nor is
your power chair suitable for use as a seat in any vehicle. Anyone traveling in a vehicle should
be properly belted into seats approved by the vehicle manufacturer.
Batteries
In addition to following the warnings below, be sure to comply with all other battery handling information. For
more information about your power chair’s batteries, see VI. “Batteries and Charging.”
MANDATORY! Battery posts, terminals, and related accessories contain lead and
lead compounds. Wear goggles and gloves when handling batteries and wash hands
after handling.
WARNING! Power chair batteries are heavy. See specifications table. If you are
unable to lift that much weight, be sure to get help. Use proper lifting techniques and
avoid lifting beyond your capacity.
WARNING! Always protect the batteries from freezing and never charge a frozen
battery. Charging a frozen battery may result in damage to the battery.
WARNING! Connect the battery harnesses in the proper manner. RED (+) cables must
be connected to positive (+) battery terminals/posts. BLACK (-) cables must be
connected to negative (-) battery terminals/posts. Protective caps should be installed
over all battery terminals. REPLACE cables immediately if damaged.
Removable Parts
WARNING! Do not attempt to lift or move a power chair by any of its removable parts, including
the armrests, seat, front riggings, controller, shrouds, and battery tray.
Preventing Unintended Movement
WARNING! If you anticipate being seated in a stationary position for an extended period of time,
turn off the power. This will prevent unexpected motion from inadvertent joystick contact. This
will also eliminate the possibility of unintended chair movement from electromagnetic (EM)
sources.
Reaching and Bending
Never reach, lean, or bend while driving your power chair. If it is absolutely necessary to reach, lean, or bend
while seated on your power chair, it is important to maintain a stable center of gravity and keep the power chair
from tipping. Pride recommends that the power chair user determine his/her personal limitations and practice
bending and reaching in the presence of a qualified healthcare professional.
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WARNING! Do not bend, lean, or reach for objects if you have to pick them up from
the floor by reaching down between your knees or if you have to reach over the back
of the seat. Movements such as these may change your center of gravity and the
weight distribution of the power chair. This may cause your power chair to tip.
WARNING! Keep your hands away from the tires when driving. Be aware that loose
fitting clothing can become caught in drive tires.
Transfers
Transferring onto and off of your power chair requires
a good sense of balance. Always have an attendant or
healthcare professional present while learning to properly transfer yourself.
To eliminate the possibility of injury, Pride recommends that you or a trained attendant perform the following tasks before attempting a transfer:
„ Turn off the power to the controller.
„ Ensure your power chair is not in freewheel mode.
See III. “Your Power Chair.”
„ Make sure both armrests are flipped up or
removed from your power chair.
„ Flip up the foot platform or move the leg rests
aside; this will help to keep your feet from getting
caught on the front rigging during the transfer.
„ Reduce the distance between your power chair and
the object you are transferring onto.
Figure 4. Ideal Transfer Position
WARNING! Before transferring, position yourself as far back as possible in the power chair seat
to prevent the power chair from tipping forward during transfer.
WARNING! Avoid putting all of your weight on the power chair armrests and do not use the
armrests for weight-bearing purposes, such as transfers. Such use may cause the power chair
to tip, resulting in a fall from the power chair and personal injury.
WARNING! The controller and controller bracket are non-load bearing items in your power chair.
Do not use the controller or controller bracket for weight-bearing purposes, such as transfers.
Such use may cause damage to these components, resulting in a fall from the power chair and
personal injury.
WARNING! Avoid putting all of your weight on the front riggings. Such use may cause the power
chair to tip.
Prescription Drugs/Physical Limitations
Users must exercise care and common sense when operating a power chair. This includes awareness of safety
issues when taking prescribed or over-the-counter drugs or when the user has specific physical limitations.
WARNING! Consult your physician if you are taking prescribed or over-the-counter medication or
if you have certain physical limitations. Some medications and limitations may impair your
ability to operate your power chair in a safe manner.
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Alcohol/Smoking
The power chair user must exercise care and common sense when operating his/her power chair. This includes
awareness of safety issues while under the influence of alcohol or while smoking.
WARNING! Do not operate your power chair while you are under the influence of alcohol, as this
may impair your ability to operate your power chair in a safe manner.
WARNING! Pride strongly recommends that you do not smoke cigarettes while seated in your
power chair, although the power chair has passed the necessary testing requirements for
cigarette smoking. You must adhere to the following safety guidelines if you decide to smoke
cigarettes while seated in your power chair.
„ Do not leave lit cigarettes unattended.
„ Keep ashtrays a safe distance from the seat cushions.
„ Always make sure cigarettes are completely extinguished before disposal.
Electromagnetic and Radio Frequency Interference (EMI/RFI)
WARNING! Laboratory tests have shown that electromagnetic and radio frequency waves can
have an adverse effect on the performance of electrically-powered mobility vehicles.
Electromagnetic and Radio Frequency Interference can come from sources such as cellular phones, mobile twoway radios (such as walkie-talkies), radio stations, TV stations, amateur radio (HAM) transmitters, wireless computer links, microwave signals, paging transmitters, and medium-range mobile transceivers used by emergency
vehicles. In some cases, these waves can cause unintended movement or damage to the control system. Every
electrically-powered mobility vehicle has an immunity (or resistance) to EMI. The higher the immunity level, the
greater the protection against EMI. This product has been tested and has passed at an immunity level of 20 V/m.
WARNING! Be aware that cell phones, two-way radios, laptops, and other types of radio
transmitters may cause unintended movement of your electrically-powered mobility vehicle due
to EMI. Exercise caution when using any of these items while operating your mobility vehicle
and avoid coming into close proximity of radio and TV stations.
WARNING! The addition of accessories or components to the electrically-powered mobility
vehicle can increase the susceptibility of the vehicle to EMI. Do not modify your power chair in
any way not authorized by Pride.
WARNING! The electrically-powered mobility vehicle itself can disturb the performance of other
electrical devices located nearby, such as alarm systems.
NOTE: For further information on EMI/RFI, contact your authorized Pride Provider. If unintended motion
or brake release occurs, turn your power chair off as soon as it is safe to do so. Contact your authorized Pride
Provider to report the incident.
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III. YOUR POWER CHAIR
THE TSS300 POWER CHAIR
The TSS300 Power Chair has two main assemblies: the seat assembly and the power base assembly. See figure
5. Typically, the seat assembly includes the armrests, seatback, and seat base. The power base assembly includes
two motor/brake assemblies, two drive wheels, two rear caster wheels, two front anti-tip wheels, two batteries,
and wiring harnesses.
SEATBACK
ARMRESTS
SEAT
ASSEMBLY
SEAT BASE
CONTROLLER
BODY SHROUD
POWER BASE
ASSEMBLY
SEAT
RELEASE
LEVER
CASTER WHEEL
DRIVE WHEEL
FRONT RIGGING
(FOOT PLATFORM SHOWN)
ANTI-TIP WHEELS
Figure 5. The TSS300 Power Chair
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III. YOUR POWER CHAIR
SEAT POST
MAIN SHROUD
MAIN CIRCUIT BREAKER
CONTROLLER HARNESS
REAR
CASTER
WHEEL
ANTI-TIP
WHEELS
FRONT COVER
Figure 6. The TSS300 Power Base
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III. YOUR POWER CHAIR
Electrical Components
The electrical components are located either on or inside the power base. The main circuit breaker is located on
the front of the power base. The power module is located under the front cover. See figure 7.
Main Circuit Breaker: The main circuit breaker is a safety feature built into your power chair. When the batteries
and the motors are heavily strained (e.g., from excessive loads), the main circuit breaker trips to prevent damage
to the motors and the electronics. If the circuit trips, allow your power chair to “rest” for approximately one
minute. Next, push in the circuit breaker button, turn on the controller, and continue normal operation. If the main
circuit breaker continues to trip repeatedly, contact your authorized Pride Provider.
Power Module: Provides connection between the joystick module and the motors and batteries.
CONTROLLER HARNESS
BATTERY CONNECTORS
MOTOR CONNECTORS
MAIN CIRCUIT BREAKER
BATTERY CONNECTORS
Figure 7. TSS300 Electrical Components
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III. YOUR POWER CHAIR
Manual Freewheel Levers
Your power chair has a manual freewheel lever on each motor. Manual freewheel levers enable you to disengage
the drive motors from the gearboxes and maneuver the chair manually.
WARNING! Do not use the power chair while the drive motors are disengaged! Do not
disengage the drive motors when the power chair is on an incline or decline, as the
unit could roll on its own. Only engage the freewheel mode when on a level surface.
WARNING! It is important to remember that when your power chair is in freewheel
mode, the braking system is disengaged.
To engage or disengage the drive motors:
1. Locate the lever on the top of the power base.
2. Push both levers forward away from the seat post to engage the drive motors (drive mode). See figure 8.
3. Pull both levers rearward toward the seat post to disengage the drive motors (freewheel mode). See figure 9.
If a lever is difficult to move in either direction, slightly rock the power chair back and forth. The lever should
then move to the desired position.
WARNING! Do not use the freewheel lever handles as tie-down points to secure this product.
FREEWHEEL LEVERS
FREEWHEEL LEVERS
Figure 8. Drive Mode (Drive Engaged)
20
Figure 9. Freewheel Mode (Drive Disengaged)
TSS300
IV. ASSEMBLY
INITIAL ASSEMBLY
Your power chair may require some assembly either before initial use or after transportation.
NOTE: Any nylon insert lock nut removed during the disassembly or adjustment of the power chair must be
replaced with a new nylon insert lock nut. Nylon insert lock nuts should not be reused as it may cause damage
to the nylon insert, resulting in a less secure fit. Replacement nylon insert lock nuts are available at local
hardware stores or by contacting your authorized Pride Provider.
Seat Installation
It may be necessary to install the seat either prior
to initial operation or after transporting your
power chair.
WARNING! Do not pick up the seat
frame by the armrests. They are
free to pivot, and you may lose
control of the seat if they do so.
To install the seat:
1. Adjust the upper seat post to the desired
position and insert the bolt through the seat
post and secure with the nut. See figure 10.
2. Slide the seat down onto the upper seat post.
See figure 10.
3. Install the controller into one of the armrests.
Tighten the setscrew with the supplied hex
key. See figure 10.
4. Lift the armrest straight up, then route the
controller harness and secure with wire ties as
shown in figures 10 and 11.
NOTE: It is important that the armrest be lifted
straight up prior to securing the controller
harness with wire ties.
MANDATORY! Prevent controller
harness damage! Avoid routing
the controller harness on the
outside of the armrest pad. Route
the harness under the armrest or
toward the inside of the armrest
pad. Use correct tie-down points
for the controller harness to
prevent the harness from getting
caught in the drive tires, pinched
in the seat frame, or damaged
when passing through doorways.
SEAT
CONTROLLER
SETSCREW
UPPER SEAT
POST
POWER BASE
Figure 10. Seat and Controller Assembly
WIRE TIES
5. Plug the controller harness into the connector
on the power base. See figure 6.
WIRE TIES
Figure 11. Controller Harness Routing
TSS300
21
V. COMFORT ADJUSTMENTS
COMFORT ADJUSTMENTS
After becoming familiar with your power chair’s operation, you may find the need to make some adjustments to
increase your comfort, such as seat height, armrest angle, foot platform angle, and controller position. Refer to the
following information before making comfort adjustments.
WARNING! The center of gravity of your power chair was factory set to a position that meets the
needs of the demographic majority of users. Your authorized Pride Provider has evaluated your
power chair and made any necessary adjustments to suit your specific requirements. Do not
change your seating configuration without first contacting Pride Mobility Products or your
authorized Pride Provider.
WARNING! Some power chair components are heavy. You may need assistance to lift or carry
them. Please refer to “Appendix I – Specifications” for specific component weights before you
disassemble the power chair.
WARNING! Remove the occupant from the power chair before making any adjustments.
You may need the following to make comfort
adjustments:
„ metric/standard socket set and ratchet
„ adjustable wrench
„ metric/standard hex key set
„ thread lock
SEAT
Seat Height Adjustment
You can change the seat height to one of three positions
in 1-in. (2.5-cm) increments.
To change the seat height:
1. Turn off the power to the controller.
2. Ensure the power chair is in drive mode. See figure 8.
3. Disconnect the controller connector from the
power base. See figure 12.
4. Disengage the seat release lever. See figure 12.
5. Swivel the seat left or right and then pull it up and
off of the power base.
6. Loosen the hardware at the rear of the seat post. See
figure 12.
7. Remove the seat height adjustment bolt, washers,
and nuts from the seat post. See figure 12.
8. Raise or lower the upper seat post to the desired
position.
9. Reinstall the seat height adjustment hardware to the
seat post.
10. Tighten the hardware at the rear of the seat post.
11. Reinstall the seat.
12. Reconnect the controller to the power base.
SEAT POST
CONTROLLER
CONNECTOR
SEAT HEIGHT
ADJUSTMENT
BOLT
Figure 12. Seat Height Adjustment
NOTE: To rotate the seat, use the seat release lever
located under the seat.
22
TSS300
V. COMFORT ADJUSTMENTS
Manual Recline Seatback Adjustment
If your power chair is equipped with a manual recline
seatback, you can adjust the seatback angle with the
seatback release lever. The lever is located on the right
side of the seat base. See figure 13.
To adjust the recline angle:
1. Pull up on the seatback release lever.
2. Lean forward or backward to the desired position.
3. Release the lever.
Seatback Angle Adjustment
If your power chair is equipped with an adjustable seatback, you can adjust it to four (4) different angles: 90°,
102°, 105°, or 107°.
To adjust the seatback angle:
1. Remove the adjusting screws from each seat hinge.
2. Set the seatback at the desired angle.
3. Reinstall the adjusting screws to each seat hinge
and tighten.
ARMREST
ANGLE
ADJUSTMENT
SCREW
JAM NUT
ARMREST
HEIGHT
ADJUSTING
SETSCREW
ARMREST WIDTH
ADJUSTMENT
SETSCREW
Figure 13. Armrest and Seatback Adjustments
Armrest Width Adjustment
You can change each armrest’s width independently of
the other.
NOTE: Changing the armrest width may increase the
overall width of your power chair.
To change the armrest width:
1. Locate the armrest width adjustment setscrew on each
side of the armrest receiver bracket. See figure 13.
2. Loosen the setscrew.
3. Slide the armrests in or out to the desired width.
4. Tighten the setscrew.
Armrest Angle Adjustment
To change the armrest angle:
1. Lift the armrest straight up so that it is perpendicular to the floor.
2. Loosen the jam nut.
3. Turn the adjusting screw to raise or lower the front
of the armrest.
4. Tighten the jam nut to lock the adjusting screw into
place.
Armrest Height Adjustment
To change the armrest height:
1. Loosen the setscrew on the armrest. See figure 13.
2. Raise or lower the armrest to the desired height.
3. Tighten the setscrew to secure the armrest.
TSS300
23
V. COMFORT ADJUSTMENTS
Controller Position
You can move the controller in toward or out away
from the armrest, or change the position of the controller for either left-hand or right-hand use.
WARNING! Do not place the controller
harness so that it can be pinched in
the seat frame or the power base
frame.
SETSCREW
To extend the controller:
1. Flip up the armrest so it is perpendicular to the
floor.
2. Loosen the setscrew on the controller bracket. See
figure 14.
3. Slide the controller into or out of the armrest to the
desired position.
4. Tighten the setscrew to secure the controller.
To change the controller position:
1. Turn off the power to the controller.
2. Unplug the controller harness from the power base.
3. Cut the wire tie(s) that secure the controller harness
to the armrest and seat.
4. Flip up the armrest so it is perpendicular to the
floor.
5. Loosen the setscrew on the controller bracket
6. Slide the controller out of the armrest.
7. Loosen the setscrew in the other armrest.
8. Place the controller in the other armrest.
9. Tighten the setscrew to secure the controller.
10. Route the controller harness along the seat frame
and secure with wire ties. See figure 11.
11. Plug the controller connector into the power base.
See figure 6.
Figure 14. Underside of Armrest
ADJUSTMENT SCREW
Foot Platform Angle Adjustment
You can adjust the angle of the foot platform. See figure 15.
To adjust the foot platform angle:
1. Flip up the foot platform and locate the adjustment
screw.
2. Turn the adjustment screw to raise or lower the
front of the foot platform.
24
Figure 15. Foot Platform Angle Adjustment
TSS300
V. COMFORT ADJUSTMENTS
Swing-away Footrests
Swing-away Footrests (SFRs) enable you to rotate the
footrests to the side before you transfer onto or off of
your power chair. See figure 16.
To rotate the SFRs:
1. Push in the release lever.
2. Rotate the SFRs.
To adjust the SFR length:
1. Remove the adjustment screws from the footrest
extension.
2. Slide the footrest up or down to the desired length.
3. Reinstall the two adjustment screws.
SFR RELEASE
LEVER
FOOTREST
EXTENSION
ADJUSTMENT
SCREWS
Figure 16. Swing-Away Footrests
Elevating Leg Rests
Elevating Leg Rests (ELRs) offer an infinite range of
adjustment for the leg angle and a footrest adjustment
range of 12-19 in. (30.48-48.26 cm). See figure 17.
RELEASE
LEVER A
To rotate the ELRs:
1. Push in release lever A.
2. Rotate the ELRs.
To adjust the ELR angle:
1. Push down release lever B.
2. Move the leg rest to the desired angle.
To adjust the ELR length:
1. Remove the two adjustment screws from the side
of each leg rest extension.
2. Slide the leg rest up or down to the desired length.
3. Reinstall the two adjustment screws.
RELEASE
LEVER B
LEG REST
EXTENSION
ADJUSTMENT
SCREWS
Figure 17. Elevating Leg Rests
TSS300
25
V. COMFORT ADJUSTMENTS
Positioning Belt
Your power chair may be equipped with a positioning
belt that can be adjusted for operator comfort. See figure
18. The positioning belt is designed to support the operator so that he/she does not slide down or forward in the
seat. The positioning belt is not designed for use as a
restraining device.
To install the positioning belt:
1. Remove the rearmost screw that holds the seat hinge
to the seat base on both the left and right seat hinges.
2. Insert the screw through the supplied washer,
through the positioning belt and into the seat base for
each side of the power chair seat.
3. Tighten both screws.
To adjust the positioning belt for operator comfort:
1. Once seated, insert the metal tab on one side of the
belt into the plastic housing on the opposite side until Figure 18. Positioning Belt Adjustment
you hear a click. See figure 18.
2. Pull the excess strap attached to the metal tab until it
is secure, but not so tight as to cause discomfort.
To release the positioning belt:
1. Press the push button mechanism on the plastic
housing.
MANDATORY!
Make
sure
the
positioning belt is properly secured to
the power chair and is adjusted for
operator comfort before each use.
MANDATORY! Inspect the positioning
belt for loose or damaged parts before
each use of the power chair. If you
discover a problem, contact your
authorized
Pride
Provider
for
maintenance and repair.
26
TSS300
VI. BATTERIES AND CHARGING
BATTERIES AND CHARGING
Your power chair uses two long-lasting, 12-volt, deep-cycle batteries. These batteries are sealed and maintenance
free. Since they are sealed, there is no need to check the electrolyte (fluid) level. Deep-cycle batteries are designed
to handle a longer and deeper discharge. Though they are similar in appearance to automotive batteries, they are
not interchangeable. Automotive batteries are not designed to handle a long, deep discharge, and also are unsafe
for use in power chairs.
MANDATORY! Battery posts, terminals, and related accessories contain lead and
lead compounds. Wear goggles and gloves when handling batteries and wash hands
after handling.
PROHIBITED! Always use two batteries of the exact same type, chemistry, and amphour (Ah) capacity. Refer to the specifications table in this manual and in the manual
supplied with the battery charger for recommended type and capacities.
WARNING! Contact your authorized Pride Provider if you have any questions
regarding the batteries in your power chair.
Charging the Batteries
The battery charger is essential in providing long life for your power chair batteries. It is designed to optimize
your power chair’s performance by charging the batteries safely, quickly, and easily. The battery charger is only
functional when the charger power cord is plugged into an electrical outlet.
PROHIBITED! Removal of grounding prong can create electrical hazard. If necessary,
properly install an approved 3-pronged adapter to an electrical outlet having 2pronged plug access.
PROHIBITED! Never use an extension cord to plug in your battery charger. Plug the
charger directly into a properly wired standard electrical outlet.
PROHIBITED! Do not allow unsupervised children to play near the power chair while
the batteries are charging. Pride recommends that you do not charge the batteries
while the power chair is occupied.
MANDATORY! Read the battery charging instructions in this manual and in the
manual supplied with the battery charger before charging the batteries.
WARNING! Explosive gases may be generated while charging the batteries. Keep the
power chair and battery charger away from sources of ignition such as flames or
sparks and provide adequate ventilation when charging the batteries.
WARNING! You must recharge your power chair’s batteries with the supplied offboard battery charger. Do not use an automotive-type battery charger.
WARNING! Inspect the battery charger, wiring, and connectors for damage before
each use. Contact your authorized Pride Provider if damage is found.
WARNING! Do not attempt to open the battery charger case. If the battery charger
does not appear to be working correctly, contact your authorized Pride Provider.
WARNING! If the battery charger is equipped with cooling slots, then do not attempt
to insert objects through these slots.
WARNING! If your battery charger has not been tested and approved for outdoor use,
then do not expose it to adverse or extreme weather conditions. If the battery
charger is exposed to adverse or extreme weather conditions, then it must be
allowed to adjust to the difference in environmental conditions before use indoors.
Refer to the manual supplied with the battery charger for more information.
TSS300
27
VI. BATTERIES AND CHARGING
To charge the batteries using the off-board charger:
1. Position the front of your power chair next to a
standard electrical outlet. See figure 19.
2. Be certain the controller power is turned off and
the freewheel levers are in the engaged position.
See III. “Your Power Chair.”
3. Plug the off-board charger into the off-board charger/programming socket on the controller. See figure 19.
4. Plug the off-board charger into the electrical outlet.
NOTE: The LED lights on the charger indicate different charger conditions at various times: charger
power on, charging in progress, and charging complete. Refer to the manual supplied with the charger
for a complete explanation of these indicators.
5. When the batteries are fully charged, unplug the
off-board charger from the electrical outlet and
then from the controller.
Figure 19. Battery Charging
Battery Break-in
To break in new batteries for maximum efficiency:
1. Fully recharge any new battery prior to its initial use. This brings the battery up to about 90% of its peak
performance level.
2. Operate your power chair throughout the house and yard. Move slowly at first, and do not travel too far until
you become accustomed to the controls and break in the batteries.
3. Give the batteries another full charge of 8 to 14 hours and operate your power chair again. The batteries will
now perform at over 90% of their potential.
4. After four or five charging cycles, the batteries will top off at 100% charge and last for an extended period.
Frequently Asked Questions (FAQs)
How does the charger work?
The battery charger takes the standard electrical outlet voltage of 120 VAC (alternating current) and converts it
to 24 VDC (direct current). The power chair batteries use direct current to run your power chair. When the battery
voltage is low, the charger works harder to charge the battery. As the battery voltage approaches full charge, the
charger doesn’t work as hard to complete the charging cycle. When the battery is fully charged, the amperage from
the charger is nearly at zero. This is how the charger maintains a charge but does not overcharge the battery.
Can I use a different battery charger?
You should use the charger supplied with the power chair. It is the safest, most efficient tool to charge the batteries.
We do not recommend using other types of chargers (e.g., an automotive battery charger).
NOTE: Your power chair’s charger will not operate after the batteries have been discharged to nearly zero
voltage. If this happens, contact your authorized Pride Provider for assistance.
How often must I charge the batteries?
Many factors come into play when deciding how often to charge the batteries. You may use your power chair all
day on a daily basis or you may not use it for weeks at a time.
28
TSS300
VI. BATTERIES AND CHARGING
„ Daily Use
If you use your power chair on a daily basis, charge the batteries as soon as you are finished using your power
chair. Your power chair will be ready each morning to give you a full day’s service. It is recommended that
you charge the batteries 8 to 14 hours after daily use.
„ Infrequent Use
If you use your power chair infrequently (once a week or less), you should charge the batteries at least once
per week for 12 to 14 hours.
NOTE: Keep your batteries fully charged and avoid deeply discharging your batteries. Do not charge the
batteries for more than 24 hours at a charging cycle.
How can I get maximum range or distance per charge?
Rarely do you have an ideal driving situation such as smooth, flat, hard terrain with no wind, hills, or curves. More
often you are presented with hills, sidewalk cracks, uneven and loosely packed surfaces, curves, and wind. All of
these factors will affect the distance or running time per battery charge. Below are a few suggestions for obtaining
the maximum range per charge:
„ Always charge the batteries fully prior to your trip.
„ Plan your trip in advance to avoid inclines if possible.
„ Limit baggage weight to essential items.
„ Try to maintain an even speed and avoid stop-and-go driving.
What type of batteries should I use?
We recommend deep-cycle batteries that are sealed and maintenance free. Both AGM and Gel-Cell are deep-cycle
batteries that are similar in performance.
WARNING! Corrosive chemicals contained in batteries. Use only AGM or Gel-Cell
batteries to reduce the risk of leakage or explosive conditions.
Why do my new batteries seem weak?
Deep-cycle batteries employ a much different chemical technology than that used in car batteries, nickel-cadmium
(nicads), or in other common battery types. Deep-cycle batteries are specifically designed to provide power, drain
down their charge, and then accept a relatively quick recharge. AGM and Gel-Cell batteries should be charged as
often as possible. They do not have a “memory” like nickel-cadmium batteries.
We work closely with our battery manufacturer to provide a battery that best suits your power chair’s specific
demands. Fresh batteries arrive regularly and are promptly shipped with a full charge. During shipping, the batteries encounter temperature extremes that may influence initial performance. Heat robs the charge from the battery, and cold slows the power available and extends the time needed to recharge the battery (just as with a car
battery).
It might take a few days for the temperature of the battery to stabilize and adjust to its new ambient temperature.
More importantly, it will take a few “charging cycles” (a partial drain — then a full recharge) to establish the
critical chemical balance that is essential to the battery’s peak performance and long life. It will be well worth it
to take the time to break in your battery properly.
TSS300
29
VI. BATTERIES AND CHARGING
How can I ensure maximum battery life?
A fully charged deep-cycle battery will provide reliable performance and extended battery life. Keep your power
chair’s batteries fully charged whenever possible. Batteries that are regularly and deeply discharged, infrequently
charged, or stored without a full charge may be permanently damaged, causing unreliable power chair operation
and limited battery life.
NOTE: The useful life of a battery is quite often a reflection of the care it receives.
How should I store my power chair and its batteries?
If you do not use your power chair regularly, we recommend maintaining battery vitality by charging the batteries
at least once per week.
If you do not plan on using your power chair for an extended period, fully charge the batteries prior to storage.
Disconnect the battery harnesses and store the power chair in a warm, dry environment. Avoid temperature
extremes, such as freezing and excessively hot conditions, and never attempt to charge a frozen battery. A cold or
frozen battery should be warmed for several days prior to recharging.
What about public transportation?
AGM and Gel-Cell batteries are designed for application in power chairs and other mobility vehicles. These
batteries are Federal Aviation Administration (FAA) approved, allowing safe transportation on aircraft, buses, and
trains, as there is no danger of spillage or leakage. We suggest you contact the carrier’s ticket counter in advance
to determine that carrier’s specific requirements.
What about shipping?
If you wish to use a freight company to ship your power chair to your final destination, repack your power chair
in the original shipping container and ship the batteries in separate boxes.
30
TSS300
VII. CARE AND MAINTENANCE
CARE AND MAINTENANCE
Your TSS300 is a sophisticated power chair. Like any motorized vehicle, it requires routine maintenance checks.
You can perform some of these checks, but others require assistance from an authorized service representative.
Preventive maintenance is very important. If you follow the maintenance checks in this section as scheduled, you
can help ensure that your power chair gives you years of trouble-free operation. If you have any doubt as to your
power chair’s care or operation, contact your authorized Pride Provider.
WARNING! Do not service the power chair when the seat is occupied.
Your power chair, like most electrical equipment, is susceptible to damage from the elements. Avoid damp areas
of any kind.
WARNING! Direct or prolonged exposure to water or dampness could cause the
power chair to malfunction electronically and mechanically. Water can cause
electrical components to corrode and the chair’s frame to rust. Power chairs should
be examined periodically for signs of corrosion caused by water exposure, bodily
fluids exposure, or incontinence. Damaged components should be replaced or
treated immediately.
Should your power chair come in contact with water:
1. Dry your power chair as thoroughly as possible with a towel.
2. Allow your power chair to sit in a warm, dry place for 12 hours to allow unseen water to evaporate.
3. Check the joystick operation and the brakes before using your power chair again.
4. If any inconsistencies are found, take your power chair to an authorized service center. Power chairs that are
frequently exposed to sources of water, such as incontinence, should be inspected often for corrosion and
electronic components may need to be replaced frequently.
Temperature
„ Some of the parts of your power chair are susceptible to extreme changes in temperature. Always keep your
power chair between the temperatures of 18°F (-8°C) and 122°F (50°C).
„ In extremely cold temperatures the batteries may freeze. The specific temperature at which they freeze
depends on a number of factors, such as battery charge, usage, and composition of the batteries (e.g., AGM or
Gel-Cell).
„ Temperatures above 122°F (50°C) may cause your power chair to operate at a reduced speed. This reduced
speed is a safety feature built into the controller that helps prevent damage to the motor and other electrical
components.
General Guidelines
„ Avoid knocking or bumping the controller, especially the joystick.
„ Avoid prolonged exposure of your power chair to extreme conditions, such as heat, cold, or moisture.
„ Keep the controller clean.
„ Check all connectors to ensure that they are all tight and secured properly.
„ Make sure pneumatic tires are inflated to the psi/bar/kPa air pressure rating indicated on the tire.
WARNING! Make sure your tires are inflated to the psi/bar/kPa air pressure rating indicated on the
tire for pneumatic tires. Do not underinflate or overinflate your tires. Low pressure may result in
loss of control, and overinflated tires may burst. Overinflating tires can cause them to explode.
WARNING! Do not use a high pressure hose to inflate your tires.
„ Use a rubber conditioner on the tire sidewalls to help preserve them.
WARNING! Never use a rubber conditioner on the tread area of the tires; doing so may make the
tires slippery and cause your power chair to skid.
TSS300
31
VII. CARE AND MAINTENANCE
„ All wheel bearings are prelubricated and sealed. They require no subsequent lubrication.
„ The body shroud has been sprayed with a clear sealant coating. You can apply a light coat of car wax to help
it retain its high-gloss appearance.
„ Check all electrical connections. Make sure they are tight and are not corroded. Batteries must sit flat within
the battery boxes and battery well frame with the battery terminals facing inward toward each other. Refer to
the battery wiring label for the correct wiring layout.
WARNING! Even though the power chair has passed the necessary testing
requirements for ingress of liquids, you should keep electrical connections away
from sources of dampness, including direct exposure to water or bodily fluids and
incontinence. Check electrical components frequently for signs of corrosion and
replace as necessary.
Daily Checks
„ With the controller turned off, check the joystick. Make sure it is not bent or damaged and that it returns to the
neutral position when you release it. Check the rubber boot around the base of the joystick for damage. Visually
inspect the boot. Do not handle or try to repair it. See your authorized Pride Provider if there is a problem.
„ Visually inspect the controller communications cable. Make sure that it is not frayed, cut, or has any wires
exposed. See your authorized Pride Provider if there is a problem.
„ Check for flat spots on solid tires. Flat spots could adversely affect stability.
„ Inspect the armrests for loose hardware, stress points, or damage. See your authorized Pride Provider if there
is a problem.
Weekly Checks
„ Disconnect and inspect the controller cable and the charger harness from the power base. Look for corrosion.
Contact your authorized Pride Provider if necessary.
„ Ensure that all parts of the controller system are securely fastened to your power chair. Do not overtighten any screws.
„ Check for proper tire inflation. If a tire does not hold air, contact your authorized Pride Provider for replacement of the tube.
„ Check the brakes. This test should be carried out on a level surface with at least 3 feet (1 meter) of clearance
around your power chair.
To check the brakes:
1. Turn on the controller and turn down the speed level of your power chair.
2. After one second, check the battery condition meter. Make sure that it remains on.
3. Slowly push the joystick forward until you hear the electric brakes click. Immediately release the joystick.
You must be able to hear each electrical brake operating within a few seconds of joystick movement. Repeat
this test three times, pushing the joystick backward, then left, and then right.
Monthly Checks
„ Check that the anti-tip wheels do not rub the ground when you operate the power chair. Adjust them as necessary.
„ Check for extreme wear on the anti-tip wheels. Replace them as necessary.
„ Check for drive tire wear. See your authorized Pride Provider for repair.
„ Check the caster wheels for wear. Replace them as necessary.
„ Check the caster forks for damage or fluttering which indicates that they may need to be adjusted or have the
bearings replaced. See your authorized Pride Provider for repair.
„ Keep your power chair clean and free of foreign material, such as mud, dirt, hair, food, drink, etc.
Yearly Checks
Take your power chair to your authorized Pride Provider for yearly maintenance, especially if you use your power
chair on a daily basis. This helps ensure that your power chair is functioning properly and helps prevent future
complications.
32
TSS300
VII. CARE AND MAINTENANCE
Storage
Your power chair should be stored in a dry place, free from temperature extremes. When storing, disconnect the
batteries from the power chair. See VI. “Batteries and Charging.”
WARNING! If you fail to store the unit properly, the frame can rust and the electronics can be
damaged.
Batteries that are regularly and deeply discharged, infrequently charged, stored in extreme temperatures, or stored
without a full charge may be permanently damaged, causing unreliable performance and limited service life. It is
recommended that you charge the batteries periodically throughout periods of prolonged storage to ensure proper
performance.
You may wish to place several boards under the frame of your power chair to raise it off of the ground during
periods of prolonged storage. This takes the weight off the tires and reduces the possibility of flat spots developing
on the areas of the tires contacting the ground.
Disposal of Your Power Chair
Your power chair must be disposed of according to applicable local and national statutory regulations. Contact
your local waste disposal agency or authorized Pride Provider for information on proper disposal of power chair
packaging, metal frame components, plastic components, electronics, batteries, neoprene, silicone and polyurethane materials.
Cleaning and Disinfection
„ Use a damp cloth and mild, non-abrasive cleanser to clean the plastic and metal parts of your power chair.
Avoid using products that may scratch the surface of your power chair.
„ If necessary, clean your product with an approved disinfectant. Make sure the disinfectant is safe for use on
your product before application.
WARNING! Follow all safety instructions for the proper use of the disinfectant and/or cleaning
agent before applying it to your product. Failure to comply may result in skin irritation or
premature deterioration of upholstery and/or power chair finishes.
WARNING! Never hose off your power chair or place it in direct contact with water. Your power
chair has a painted, ABS plastic body shroud that allows it to be easily wiped clean with a damp
cloth.
WARNING! Never use any chemicals to clean a vinyl seat, as they may cause the seat to become
slippery or dry out and crack. Use soapy water and dry the seat thoroughly.
Wheel Replacement
If you have pneumatic tires and you have a flat tire, replace the tube. If your chair is equipped with a solid tire
insert, then you must replace the whole wheel assembly. Replacement tires, tubes, and wheel assemblies are
readily available through your authorized Pride Provider.
WARNING! The wheels on your power chair should only be serviced or replaced by an authorized
Pride Provider or a qualified technician.
WARNING! Be sure that the power to the controller is turned off and the power chair is not in
freewheel mode before performing this procedure.
WARNING! When changing a tire, remove only the center lug nut and washer, then remove the
wheel. If any further disassembly is required, deflate the tire completely or it may explode.
TSS300
33
VII. CARE AND MAINTENANCE
Follow these easy steps for a quick and safe repair for
both pneumatic and solid tires:
1. Turn off the power to the controller.
2. Make sure that the power chair is in drive mode. See
figure 8.
3. Raise and support the power base so that the wheel is
at least 1 in. (2.5 cm) off of the ground.
4. Remove the drive wheel nut and washer from the axle.
See figure 20.
5. Remove the drive wheel from the axle. Make sure that
you keep the key.
6. Replace the entire assembly.
7. Slide the wheel back onto the axle. Make sure that the
key is in the axle slot.
WARNING! Failure to ensure that the axle
key is properly installed into the axle slot
when mounting the wheel can result in
electronic brake failure, personal injury,
and/or product damage.
MOTOR
KEY
DRIVE
WHEEL
AXLE
DRIVE WHEEL WASHER
DRIVE WHEEL NUT
Figure 20. TSS300 Drive Wheel Removal
8. Reinstall the drive wheel nut and washer onto the axle and tighten. See figure 20.
WARNING! Make sure both the nut and the washer are reinstalled and tightened properly.
9. Remove the power chair from the base support.
Battery Replacement
A battery wiring diagram is printed on a decal located on the power base. See VI. “Batteries and Charging” for
correct battery specifications.
MANDATORY! Battery posts, terminals, and related accessories contain lead and
lead compounds. Wear goggles and gloves when handling batteries and wash hands
after handling.
WARNING! The batteries in your power chair should only be serviced or replaced by
an authorized Pride Provider or a qualified technician.
WARNING! Do not replace batteries when seat is occupied.
WARNING! Power chair batteries are heavy. See specifications table. If you are
unable to lift that much weight, be sure to get help. Use proper lifting techniques and
avoid lifting beyond your capacity.
WARNING! Do not mix old and new batteries. Always replace both batteries at the
same time.
PROHIBITED! Keep tools and other metal objects away from the battery terminals.
Contact with tools can cause electrical shock.
You may need the following to change your batteries:
„ metric/standard socket set and ratchet
„ adjustable wrench
To replace the batteries:
1. Turn off the power to the controller.
2. Make sure that the power chair is in drive mode. See figure 8.
34
TSS300
VII. CARE AND MAINTENANCE
CORRECT
CONNECTION
MAIN SHROUD
SHIPPING GUARD
REAR
BATTERY
INCORRECT
CONNECTION
FRONT
BATTERY
FRONT
COVER
Figure 21. Battery Installation (Seat Removed for Clarity)
TSS300
35
VII. CARE AND MAINTENANCE
3.
4.
5.
6.
7.
Remove the seat.
Remove the main shroud by lifting the rear of the shroud up and pulling the shroud back. See figure 21.
Remove the shipping guard if applicable. See figure 21.
Disconnect the battery cables from the battery terminals of each battery. See figure 21.
Loosen the yellow thumbscrews and slide the battery tray back.
WARNING! The battery cables must be disconnected from the battery terminals before sliding
the battery tray back or cable damage could result.
8. Lift the front and rear batteries out of the power base.
9. Install new batteris into the battery tray. Make sure the terminals of each battery are facing the front of the
power chair. See figure 21.
10. Slide the battery tray back into place and tighten the yellow thumbscrews.
11. Connect the front battery cable to the front battery terminals according to the battery wiring diagram. Make
sure that the battery terminal hardware is facing the correct direction. See figure 21.
12. Connect the rear battery cable to the rear battery terminals according to the battery wiring diagram. Make sure
that the battery terminal hardware is facing the correct direction. See figure 21.
WARNING! Make sure you tighten the fasteners so that the connections are secure.
13. Reinstall the main shroud by aligning the slots in the front of the shroud with the slots in the front cover and
then sliding the shroud into place.
14. Reinstall the seat.
15. Charge the batteries. See VI. “Batteries and Charging.”
When to Contact Your Authorized Pride Provider for Service
The following symptoms could indicate a serious problem with your power chair. If necessary, contact your
authorized Pride Provider. When calling, have the model number, serial number, nature of the problem, and the
error code if available.
„ Motor noise
„ Frayed harnesses
„ Cracked or broken connectors
„ Uneven wear on any of the tires
„ Jerky motion
„ Pulling to one side
„ Bent or broken wheel assemblies
„ Does not power up
„ Powers up, but does not move
Corrective Maintenance
If the battery condition meter does not light up when you turn on the power:
„ Check the harness connections. Make sure they are tight.
„ Check the circuit breaker. Reset it if necessary.
„ Check the battery connections.
If the above conditions prove normal, you can load test the batteries with a battery load tester. These testers are
available at automotive parts stores. Disconnect both batteries before load testing and follow the directions that
come with the load tester. If either one of the batteries fails the load test, replace both of them. If your power chair
still does not power up, contact your authorized Pride Provider.
36
TSS300
VIII. WARRANTY
THREE-YEAR LIMITED WARRANTY
For three (3) years from the date of purchase, Pride will repair or replace at our option to the original purchaser,
free of charge, any of the following parts found upon examination by an authorized representative of Pride to be
defective in material and/or workmanship:
Structural frame components, including:
„ Main Frame
„ Seat Post
ONE-YEAR LIMITED WARRANTY
For one (1) year from the date of purchase, Pride will repair or replace at our option to the original purchaser, free
of charge, any of the following parts found upon examination by an authorized representative of Pride to be
defective in material and/or workmanship:
Electronic components, including:
„ Charger Assembly
„ Controller
„ Joystick
Other components, including:
„ Brakes (electronic function ONLY)
„ Bearings and bushings
„ Electrical Harness
Main frame assemblies, including:
„ Anti-tip forks
„ Caster forks
„ Metal seat framing
„ Accessories
„ Motor/gearbox assembly
„ Plastic components, excluding body
„ Front rigging mounting brackets
SIX-MONTH LIMITED WARRANTY
„ Batteries
The batteries are covered by a separate six-month warranty, provided by the battery manufacturer. The batteries
are not warranted by Pride.
WARRANTY EXCLUSIONS
„ ABS Plastic shrouds and footrests
„ Brake pads (wear items)
„ Motor brushes
„ Fuses
„ Upholstery and seating
„ Tires and tubes (wear items)
„ Circumstances beyond the control of Pride
„ Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically authorized by Pride.
„ Repairs and/or modifications made to any part without specific consent from Pride
Exclusions also include components with damage caused by:
„ Contamination
„ Abuse, misuse, accident, or negligence
„ Battery fluid spillage or leakage
„ Commercial use, or use other than normal
„ Improper operation, maintenance, or storage
NOTE: Gradual deterioration in performance because the battery has been left in a discharged state, left in
cold conditions for an extended period of time, or worn out through heavy use is not covered.
TSS300
37
VIII. WARRANTY
SERVICE CHECKS AND WARRANTY SERVICE
Warranty service must be performed by an authorized Pride Provider. Do not return faulty parts to Pride without
prior written authorization. All transportation costs and shipping damage incurred while submitting parts for
repair or replacement are the responsibility of the purchaser.
Failure to follow the instructions, warnings, and notes in the owner’s manual and those located on your Pride
product can result in personal injury or product damage and will void Pride’s product warranty.
There is no other express warranty.
IMPLIED WARRANTIES
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to
one (1) year from the date of purchase and to the extent permitted by law. Any and all other implied
warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all
warranties are excluded.
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or
limitation of incidental or consequential damages. The above limitation or exclusion may not apply to you.
This warranty gives you specific rights, and you may also have other rights which vary from state to state.
Please fill out and return the product registration card to Pride. This will aid Pride in providing the best possible
technical and customer service.
38
TSS300
APPENDIX I - SPECIFICATIONS
TSS300 SPECIFICATIONS
1
2
3
4
5
Suspension:
Limited
Drive Wheels:
9 in. (22.86 cm), solid
Caster Wheels:
6 in. (15.24 cm), solid, rear-mounted
Anti-tip Wheels:
3 in. (7.62 cm), solid, front-mounted
Maximum Speed:1
Up to 4.0 mph (6.44 km/h)
Range:1, 4
Up to 15 miles (24.14 km)
Brakes:
“Intelligent Braking” electronic regenerative, disc park brake
Ground Clearance:2
See figure 22.
Maximum Safe Slope:
6° (10.5%)
Turning Radius:2
See figure 22.
Overall Size:2
See figure 22.
Drivetrain:
Two motor, Front-wheel drive
Batteries:3
Two 12-volt, U-1 batteries
Battery Charger:
3-amp, off-board
Weight Capacity:
300 lbs. (136 kg)
Component Weights:5
Base: 68.5 lbs. (31.07 kg)
Standard Seat (High Back): 50 lbs. (22.68 kg)
Batteries: 24.5 lbs. (11.11 kg) each
Varies with base model, user weight, terrain type, battery amp hour rating (Ah), battery charge, battery condition, motors,
controller type, tire type, and tire condition. This specification can be subject to a variance of (+ or -) 10%.
Due to manufacturing tolerances and continued product improvement, this specification can be subject to variance of (+
or -) 3%.
AGM or Gel-Cell type required. See VI. “Batteries and Charging.”
Tested in accordance with ASNI/RESNA WC Vol 2, Section 4 and ISO 7176-4 Standards. Results derived from
theoretical calculation based on battery specifications and drive system performance. Test conducted at maximum
weight capacity.
Battery weight may vary based on manufacturer.
NOTE: This product conforms to all applicable ANSI-RESNA testing requirements and ISO 7176 series EN12184
standards. All specifications subject to change without notice.
TSS300
39
APPENDIX I - SPECIFICATIONS
Figure 22. TSS300 Dimensions and Ground Clearance
40
TSS300
NOTES
TSS300
41
NOTES
42
TSS300
Quality Control - TSS300
Inclusion of all Parts
Joystick Serial Number
Controller Serial Number
Left Motor Serial Number
Right Motor Serial Number
Fit and Finish
Performance
Pride keeps a more detailed report on file at the factory.
Date Inspected
Inspector
*INFMANU3925*
TSS300
Product Serial #
44
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