53:063)&"%4&543*4,'3&& The Th e Plantronics Plan Pl antr tron onic icss CS70N™ CS70 CS 70N™ N O Offers Off ffer erss Wireless Wire Wi rele less ss Freedom Fre F reed edom om W Wit With ith h No C Com Compromises! ompr prom omis ises es!! • Award-winning wireless headset for more efficient communications • Enables you to talk hands free up to 100m (300 ft) away from your desk • Digitally encrypted DECT 6.0 technology for secure and interference-free calls • Noise canceling microphone for distraction free conversations • Lightweight and well balanced for all day comfort on either ear • Works with both traditional phones as well as VoIP phones 1MBOUSPOJDTt+BCSBt(O/FUDPNt7YJ "SNPSt4FOOIFJTFSt1PMZDPNt,POGUFM "WBZBt/PSUFMt"BTUSBt4OPNt-JOLTZT &OHFOJVTt$JTDPt0NOJ(VBSEt"VEJP*NBHFT 5SJQQMJUFt,POOFYt4QFDUSBMJOL 7PJDF(BUFt4FOTPSZ 1-800-583-5500 100% CANADIAN Servicing CANADA & USA TH “We know Headsets!” Dear Valued Client, At Call Center Products, we have been supplying quality headset solutions to leading edge companies and government agencies such as yours for over 15 years. We are proud to be the largest distributor of all major brands of headsets in Canada. Because we carry over 150 different models, our experienced sales team can, with confidence and personal attention, guarantee your total satisfaction. As individual users and as a solution provider, we have experienced the evolution from wired to wireless; as such, we are able to help you differentiate between headsets and help you make the right decision based on your specific needs. Most wireless headsets now offer up to 300 feet of range, remote answering capabilities, extended battery life, and digital security. This latest catalog will highlight the many choices available in your headset selection, as well as several other products available such as teleconferencing, recording & monitoring devices, telephones and much, much more. Call today to learn what over 500,000 satisfied customers already know about our exciting products and services! We look forward to your call, The Headset.com team Proven to relieve stress by up to 40% Say goodbye to aching muscles and neck strain Go Mobile with a cordless solution & discover the ultimate sense of freedom Perform multiple tasks quickly and easily, increasing efficiency up to 43% Experience new dimensions of comfort & productivity with both hands now free READING Headset users experienced 41% less muscle tension than handset users. WRITING Headset users experienced 36.5% less muscle tension than handset users. BEFORE TYPING Headset users experienced 31.4% less muscle tension than handset users. OVERALL AFTER Headset users experienced 35% less muscle tension than handset users. Experts are just a call/click/email away T 1.800.583.5500 F 1.866.479.4334 T 1.416.631.6700 F 1.905.479.4334 www.headset.com sales@headset.com T ABLE OF C ONTENTS Voyager 510, Pg.8 Wireless Headsets Bluetooth Cellular/Mobile Headsets Telephone Headsets Recording & Monitoring Teleconferencing VoIP / Business Telephones VoIP / Computer Headsets Health & Safety / Special Needs Small Office/Home Office (SOHO) Wireless Systems Telephone Equipment Headset & Telephone Repair Transcriber Headsets / UPS Accessories Message-on-hold Order Form / Discount Coupons Largest Selection of Headsets ANYWHERE! 2 45 Day Money Back Guarantee 3 Lowest Price * 4 Full Compatibility Assurance 5 FREE Installation Assistance 6 Expert advice a call/click/email away 7 Onsite Service & Support * 8 Hassle free Warranty Replacements* 9 Corporate Volume Discounts 10 Fastest Turnaround on Repairs UR E T C FA W E 1 THESE M RRY AN A C U CUSTOMER COMMITMENTS 4 8 9 10 22 24 27 30 34 36 38 39 40 42 43 46 47 RS: VXI Armor Sennheiser Plantronics Jabra / GN Netcom Nortel Networks Cisco Systems Konftel Polycom Aastra Snom Linksys Avaya VoiceGate Engenius Spectralink Tripplite Konnex *Call for more information. pg.34 New Products pg.28 pg.24 pg.43 43 pg.8 SUPRAPLUS WIRELESS &YQFSJFODFUIFGSFFEPN Office professionals with phone-intensive responsibilities can now answer or end calls while moving about the office - in unmatched comfort and with premium audio quality. 4 headsets to choose Roam up to 300 feet from your desk phone Choose from Noise Canceling or Voice Tube Volume and Mute Switch Call Answer/End Switch* Flexible boom arm microphone Available in both monaural and binaural wearing style CS351N Ensure call privacy with 64-bit digital encryption Extended hands-free talk time up to 10 full hours Online indicator light Now answer your calls when away from your desk * OPTIONAL HL10 Lifter HL10 handset lifter fits on your telephone, allowing you to answer calls with the touch of a button, conveniently and automatically taking your handset off the hook. CS361N PLTCS351 PLTCS351N PLTCS361 PLTCS361N PLTHL10 4 CS351 CS361 Compatible with CA10, CS50, CS55, CS351/361(N), CS70 Wireless Monaural Voice Tube Headset System Wireless Monaural Noise Canceling Headset System Wireless Binaural Voice Tube Headset System Wireless Binaural Noise Canceling Headset System Optional Remote Handset Lifter www.headset.com $ 379 389 $ 409 $ 419 $ 99 $ %&$5UFDIOPMPHZ Office executives can now enjoy hands-free flexibility in sophisticated style and unmatched comfort. WIRELESS Discreet voice tube microphone Roam hands free up to 300 feet from the desk phone Always stay connected with remote call answering Recharge your headset in under 3 hours Ensure call privacy with 64-bit digital encryption CS70 Hands-free talk time up to 6 hours CS70N PLTCS70 PLTCS70N PLTAWH75 PLTHL10 Wireless Office Headset System Wireless Noise Canceling Office Headset System Wireless Office Headset System for Avaya* Handset Lifter Noise canceling microphone Hands-free talk time up to 10 hours $ 349 369 $ 399 $ 99 $ CS55 Ensure call privacy with 64-bit digital encryption Roam hands free up to 300 feet from the desk phone Voice dedicated DECT technology for uncompromised audio quality Pg. 4 HT10 HANDSET LIFTER PLTCS55 PLTCS55EX PLTAWH55+ PLT6439701 PLTHL10 ONLINE INDICATOR OPTIONAL NECKBAND 1.9GHz DECT Wireless Office Headset System 1.9GHz DECT Wireless Office Headset System With Lifter 1.9GHz Wireless Office Headset System for Avaya* Behind the Neck Band Handset Lifter $ 359 489 $ 399 $ 25 $ 99 $ *Does not require optional lifter when used with 2410, 2420; 4610sw, 4620, 4620sw, 4630, 4630sw; 6416D+M, 6424D+ 16 5 Experts are just a call/click/email away 4 DECT 6.0 W IRELESS / 300 feet of wireless freedom Lightweight, ergonomic design Interchangeable batteries (optional) Noise Canceling Microphone The GN 9350 is the world’s most advanced wireless headset, featuring dual mode flexibility and DSP enhanced wideband sound. 1.9GHz DECT Technology Acoustic protection GN9350 User defined wireless range settings Revolutionary LED Configuration Screen Switch between telephone and USB seamlessly Headband Volume Switch Talk Button Noise-canceling Microphone 1 Ear Hook 2 Behind-the-neck k (GN 9350 only)) USB computer connection Telephone connection LCD Control 3 Setup LCD Display GN 9350 & GN 9330 C OMPARISION C HART GN9350 Dual Function Frequency Range Wearing Styles Setup Display (base) 6 GN9330 Yes: desk phone & IP softphone No 1.9 GHz Up to 300 ft. 1.9 GHz Up to 200 ft. 1 2 Yes 3 1 2 No GN9350 GN9330 1.9GHz Dual Mode (Tel/PC) Wireless Headset System 1.9GHz Wireless Telephone Headset System GN9330USB GNHSLI JABT5330 * GN9330 USB (See Page 29) GN1000 Remote Handset Lifter * Jabra T5330 (See Back Cover) 1-800-583-5500 $ $ $ 389 294 294 $ 99 $ 189 2.4GHz Digital / WIRELESS What inspires you? - talking to people around you - sharing and refining your thoughts - anything but sitting at your desk! GN 9120’s wireless design gives you freedom to think on your feet without cutting you off from your phone. 9120 Experience Wireless Freedom 8-12 hours talk time Ear Hook 1.5 hours for 100% recharge Wireless range of up to 300 feet 2.4 GHz Wireless Frequency 64-bit Digital Encryption for secure calling Choice of headband or earhook wearing style Answer and end calls away from your desk with an Optional Lifter* Midi 9129DUO Flex Boom Sound Tube Now answer your calls when away from your desk GN9120 GN9129DUO GN9120MID GN9120ST Wireless Wireless Wireless Wireless GNHSLI GN1000 Remote Handset Lifter * OPTIONAL GN1000 LIFTER Monaural Flex Boom Noise Canceling Headset System Binaural Flex Boom Noise Canceling Headset System Monaural Midi Boom Noise Filtering Headset System Monaural Sound Tube Headset System $ 359 379 $ 349 $ 339 $ $ 99 16 7 Full Compatibility Assurance 4 Business class wireless office headset BW900 Bluetooth Class 1 allows you to roam up to 100 m away from the base station while talking on the telephone. Adaptive Intelligence automatically adjusts the sound level to adapt to your environment, so you experience clear, intelligible speech wherever you are. It also makes sure your voice comes through loud and clear at the other end. Infinite talk time with a second battery Use your BW900 with any Bluetooth enabled computer, PDA or cellular phone. The microphone boom follows the contour of your jaw line without touching your face. At only 26g the BW900 is so perfectly light and balanced, HSL10 you will forget you have it on. SENBW900 Wireless Headset w/Base Station for Office Telephones SENHSL10 HSL10 Remote Handset Lifter $ 99 SENBW900B BW900 Battery Pack $ 45 $ 389 Lightweight award-winning design for all day wearing comfort. Windsmart technology ensures clear conversations even in windy conditions. Up to 6 hours talk time. Up to 100 hours standby. PLTVOY510 PLTVOY510S PLTVOY510SL PLTVOY510SLP Headset only Headset & Base Station for Office Phones Headset, Base Station & Handset Lifter Headset, Base Station, Lifter & Accessories $ 99 379 $ 449 $ 499 $ Accessories include car charger, USB charging cable, carry case & online indicator PLTVOY510USB PLTABT35 Headset for USB w/Base and Personnocall Software Bluetooth Headset & Base Station for Avaya* $ 189 429 $ * Does not require optional lifter when used with: 2410, 2420; 4610sw, 4620, 4620sw, 4630, 4630sw; 6416D+M, 6424D+ 8 M OBILE / C ORDLESS 2 YEAR WARRANTY warranty Professional noise canceling microphone blocks road and engine noise. ROADWARRIOR B150-TK Up to 6 hours of talk time. Up to 200 hours standby. Includes car charger and A/C adapter. VXIB150TK VXi BlueParrott RoadWarrior Bluetooth Headset A PURE DESIGN ATTITUDE! Up to 6 hours of talk time Up to 200 hours JX 10 standby JABJX10 Bluetooth Headset $ 159 ULTRA COMFORTABLE Up to 10 hours ! NEW of talk time Up to 250 hours standby BT5020 JABBT5020 Bluetooth Headset JABA210 Bluetooth Adapter Up to 8 hours of talk time Up to 240 hours A 210 standby 2.5mm Bluetooth Adapter $79 $ 89 $ 149 BLUETOOTH PROFESSIONAL GRADE BLUETOOTH HEADSET One headset for wireless music and conversations Noise-isolating earbuds Ultra light and comfortable PLTPULSAR260 Bluetooth Headset $ 79 Headset for Cordless or Cellular M210C 2.5mm Telephones Secure fit and quality sound Noise canceling microphone Stable over-the-head wearing style PLTM210C Headset for Cordless Telephones $24 PLTM114 Headset w/ Volume & Mute Control $34 Over-the-head Over-the-ear M175C ULTRA LIGHT NEW ! Up to 5 hours of talk time Up to 100 hours standby VMX100 SENVMX100 Bluetooth Headset $ 119 Ultimate in sound quality with two wearing styles Noise canceling microphone $ PLTM170 Convertible Headset 45 PLTM175C Headset w/ Volume & Mute Control$55 1-877-325-8093 9 GN 2000 GN 2100 GN2000 SERIES / Two microphone styles: flex boom with noise-canceling or industry’s first flexible SoundTube GN2020NC Extra-thick, pivoting ear cushions keep you comfortable & focused PeakStop™ technology protects against sudden, loud sound spikes Headsets for Amplifiers GN2010ST GN2015ST GN2020NC GN2025NC Monaural Headband ST $89 Binaural Headband ST $119 Monaural Headband NC $119 Binaural Headband NC $145 Direct Plug-ins* (Amplifiers not required) GN2010ST GN2015ST GN2010STD GN2015STD GN2020NCD GN2025NCD GN2025NC Monaural Headband ST Binaural Headband ST Monaural Headband NC Binaural Headband NC GN2100 SERIES $ 139 169 $ 169 $ 195 $ *with GN1200 Smart Cord Elegant and lightweight design Choice of sound tube or noise canceling microphone Headsets for Amplifiers GN2110ST GN2115ST GN2117ST GN2119ST GN2120NC GN2125NC GN2127NC GN2129NC Monaural Headband ST Binaural Headband ST Ear hook ST Monaural Convertible ST Monaural Headband NC Binaural Headband NC Ear hook NC Monaural Convertible* NC $ 99 130 $ 109 $ 139 $ 149 $ 165 $ 155 $ 185 $ Direct Plug-ins (Amplifiers not required) GN2110STD Monaural Headband ST $140 $ GN2115STD Binaural Headband ST 177 $ GN2117STD Ear hook ST 149 GN2119STD Monaural Convertible ST $179 GN2120NCD Monaural Headband NC $199 GN2125NCD Binaural Headband NC $219 $ GN2127NCD Ear hook NC 199 GN2129NCD Monaural Convertible* NC $229 GN2110ST GN2117ST GN2115ST *Convertible includes headband & earhook 10 www.headset.com GN2127NC GN2120NC GN2125NC P ROFILE S ERIES GN L EGACY / GN PROFILE SUREFIT (405 Series) Headband Ear loop Includes three interchangeable wearing styles - ear loop, ear hook, and headband The lightest professional headset available with both style and performance Ultimate in personal choice GN405F Headsets for Amplifiers Ear hook GN405UNC Headset w/UNC Mic $160 GN405F Headset w/NC Mic $150 Direct Plug-ins (Amplifiers not required) HEADSETS Choose from noise canceling flex or Ultra-noise canceling microphone GN405UNC GN405UNCDP Headset w/UNC Mic $205 GN405FDP Headset w/NC Mic $195 ADDVANTAGE PLUS BroadBass™ speakers for great sound quality Noise canceling microphone Virtually indestructible DuraFlex cable & microphone boom For pricing, see page 12 GNADP-I Monaural Headset GNADP-IDP Headset for direct plug-in ADP-I+AMP Headset and AMP GNADP-II Binaural Headset GNADP-IIDP Headset for direct plug-in ADP-II+AMP Headset and AMP $ 119 165 $ 254 $ 144 $ 179 $ 279 GNADP-II $ GNADP-I STRATUS ULTRA-G STR Extremely lightweight Patented adjustable lobe hinge for custom on the ear fit GNSULNBL NSULNBL Flexible Noise Canceling microphone GNSULNBL Monaural Headset SULN+MPA Headset & Amp 45 Day Money Back Guarantee $ $ 119 254 16 11 H EADSET A MPLIFIERSS / Certain telephones may require an amplifier fieer when using a headset. Other phones have ve e internal amplification circuits but still benefit neefit ngg an from the adjustments available when using amplifier. GN8000 MPA Universal telephone compatibility Advanced hearing protection Headset/handset switch e Sliding volume control & clickless mute Online indicator (optional) GN8000 GN8210 WIDEBAND D AMPLIFIER WITH DSP SP Reduces background noise on the incoming ming caller’s signal ming caller Automatically adjusts volume of incoming Unsurpassed acoustic protection or and A/C adapter Includes headset stand, online indicator GN8210 GNAT3 Plug prong adapter Unique 90° bendable housing to minimize space usage Acoustic protection against spikes Made for phone systems requiring a PJ 327 plug prong interface GN8000MPA GN8050TCA GN8210 GNAT3 GNAT3M GGN8ACP GN8000OLI GN8110USB GN8120USB GNAT3 NAT3 Amplifier (A/C Adapter optional) Telephone/computer switch Digital Amplifier Plug prong Adapter Adapter with mute GN8000MPA A/C Adapter GN8000 Online Indicator USB Adapter w/ GN Quick Disconnect USB Adapter for Avaya Soft Phones $ 135 149 $ 169 $ 125 $ 130 $ 18 $ 25 $ 99 $ 144 $ 16 12 Corporate Volume Discounts E XECUTIVE H EADSETS W HEN Q UALITY M ATTERS Over-the-head CC530 Over-the-ear Top of the line CC-Series Headsets Ultra noise canceling microphone ActiveGard™ protects from acoustic bursts Unique comfort ear and headband pads SENC515 SENC520 SENC530 SENC550 CC515 CC520 Executive Monaural Headset Executive Binaural Headset Convertible Headset Elite Binaural Headsett HEADSETS CC SERIES $ 185 185 $ 195 $ 199 $ Direct Plug-in cords sold separately eparately $30 Please call ll for details. CC550 Sennheiser ActiveGard™: Actively safeguard your hearing. When you drive you wear a seatbelt, when biking you wear a helmet, why should headset use be different? Acoustic bursts occur from time to time and may potentially damage your hearing. ActiveGard protects you by compressing offending sounds, whereas other systems only clip the peaks in sound. SH SERIES SH310 SH330 Superior Sounding SH Headsets Ultra lightweight durable headsets Noise canceling microphone Monaural, Binaural & Convertible models SENSH310 SENSH330 SENSH340 SENSH350 Ear Hook Headset Monaural Headset Convertible Headset Binaural Headset SH350 $ 129 129 $ 179 $ 169 $ SH340 Direct Plug-in cords sold separately $30 Please call for details. 16 13 1-800-583-5500 S UPRA S ERIES SUPRA S UPRAP LUS S ERIES The Plantronics Supra & Supra Plus headset family delivers excellent quality with either voice tube or noise canceling microphones, in monaural and binaural models. H61 Headsets for Amplifiers PLTH51 PLTH51N PLTH61 PLTH61N H51N Direct Plug-ins (Amplifiers not required) PLTP51 PLTP51N PLTP61 PLTP61N H51 $ 95 Monaural Voice Tube Monaural Noise Canceling $125 $ 125 Binaural Voice Tube Binaural Noice Canceling $149 Monaural Voice Tube Binaural Voice Tube Monaural Noice Canceling Binaural Noice Canceling PLTHIC PLTHIP $ 135 Universal Amplifier $ Carbon Two Prong 129 H-top To Polaris Cable Adapter $49 $ 55 Economy USB Adapter $ USB Adapter with DSP 139 $ USB Adapter w/DSP, 159 Mute & Volume Control Avaya HIC Adapter Cable $49 Avaya HIP Adapter Cable $49 SUPRAPLUS Headsets for Amplifiers $ 98 Monaural Voice Tube $ Monaural Noise Canceling 128 $ 130 Binaural Voice Tube Binaural Noice Canceling $155 14 Monaural Voice Tube Monaural Noise Canceling Binaural Voice Tube Binaural Noise Canceling H 261N 61 $ 150 185 $ 185 $ 199 H 251 H 261 Direct Plug-ins (Amplifiers not required) PLTP251 PLTP251N PLTP261 PLTP261N 145 179 $ 179 $ 199 $ Amplifiers & Adapters H61N PLTM12 PLTP10 PLTA10 PLTDA40 PLTDA55 PLTDA60 PLTH251 PLTH251N PLTH261 PLTH261N $ $ H 251N D UOP RO H EADSETS Over-the-head option for long-term comfort and stability Over-the-ear option for quick on/off and unobtrusive usage Three different sized earhooks, an adjustable over-the-head headband, and the option of usage on either ear Choose from Noise Canceling or Voice Tube Lightweight comfort Advanced ergonomic designs for superior balance, fit and comfort. H 151 H 151N HEADSETS NPTUWFSTBUJMFIFBETFU Headsets for Amplifiers PLTH151 PLTH161 PLTH171 PLTH181 PLTH151N PLTH161N PLTH171N PLTH181N Over the ear Voice Tube Headband VT Convertible VT Behind the head VT Over the ear NC Headband NC Convertible NC Behind the head NC $ 125 125 $ 139 $ 125 $ 149 $ 149 $ 165 $ 149 $ H 161 H 161N Over-the-head style: Unique double T-pad headband, so there’s never a speaker pad pressing on your ear. Over-the-ear style: Earloop can be molded for a comfortable fit. H 171 H 171N Over-the-Head....converts to....Over-the-Ear Includes ear hook Direct Plug-ins (Amplifiers not required) H 181 H 181N PLTP151 PLTP161 PLTP171 PLTP181 PLTP151N PLTP161N PLTP171N PLTP181N Over the ear Voice Tube Headband VT Convertible VT Behind the head VT Over the ear NC Headband NC Convertible NC Behind the head NC $ 175 175 $ 189 $ 175 $ 219 $ 219 $ 229 $ 219 $ 16 15 Full Compatibility Assurance D UOS ET H EADSETS M IRAGE H EADSETS Choice of configuration & excellent sound quality: perfect for the office. Over-the-head option for long-term comfort and stability Over-the-ear option for quick on/off and unobtrusive usage Choice of ear hook, an adjustable over-the-head headband, and the option of usage on either ear Choose from Noise Canceling or Voice Tube Lightweight comfort DUOSET Headsets for Amplifiers H141 $ PLTH141 Monaural Voice Tube 105 PLTH141N Monaural Noice Canceling $125 Direct Plug-ins (Amplifiers not required) PLTP141 Monaural Voice Tube $ 149 $ PLTP141N Monaural Noice Canceling 179 H141N Over-the-Head....converts to....Over-the-Ear For pricing, see page 14 MIRAGE Lightweight and convenient Ergonomically sculpted shape fits comfortably Adjustable speaker rests lightly against the ear Choose from Noise Canceling or Voice Tube Supports SoundGuard®Plus™ and Call Clarity™ technologies for superior sound when used with Plantronics amplifiers H41 Headsets for Amplifiers $ PLTH41 Monaural Voice Tube 109 PLTH41N Monaural Noice Canceling $125 Direct Plug-ins (Amplifiers not required) PLTP41 16 Monaural Voice Tube $ 155 www.headset.com H41N E NCORE S ERIES T RISTAR ENCORE H91N H91 The Plantronics Encore headset delivers the very best in sound quality, comfort, and reliability, for call center and office professionals. They set the standard in premium sound quality. A tone control switch lets you select the level of bass and treble that you prefer for a full, rich sound. H101 Headsets for Amplifiers HEADSETS Top-of-the-line headsets with premium sound quality. H101N Direct Plug-ins (Amplifiers not required) $ 135 PLTH91 Monaural Voice Tube PLTH91N Monaural Noice Canceling $159 $ 164 PLTH101 Binaural Voice Tube PLTH101N Binaural Noice Canceling $185 $ 189 PLTP91 Monaural Voice Tube PLTP91N Monaural Noice Canceling $219 $ 219 PLTP101 Binaural Voice Tube PLTP101N Binaural Noice Canceling $239 TRISTAR Exceptionally lightweight H81 Four user-selectable earbuds Discreet, lightweight fit Can be worn on either ear Choose from Noise Canceling or Voice Tube Headsets for Amplifiers PLTH81 Monaural Voice Tube PLTH81N Monaural Noice Canceling $ $ 135 159 Direct Plug-ins (Amplifiers not required) H81N PLTP81 Monaural Voice Tube PLTP81N Monaural Noice Canceling $ $ 189 219 16 17 Experts are just a call/click/email away Professional quality headset systems for standard and IP phone systems VXI TUFFSET S ERIES VXI’s TuffSet headset systems deliver durability, all-day comfort, excellent sound quality, and an unconditional two-year warranty. Noise Attenuating TUFFSET 25 TUFFSET 10 TUFFSET 20 Noise Attenuating TUFFSET 15 Headsets for Amplifiers VXITS10 VXITS20 VXITS15 VXITS25 VXITS37 TuffSet 10 Monaural Headset TuffSet 20 Binaural Headset TuffSet 15 Noise Attenuating TuffSet 25 Noise Attenuating TuffSet 37 Convertible Headset $ 125 155 $ 295 $ 329 $ 125 $ Direct Plug-ins TUFFSET 37 VXITS10P VXITS20P VXITS15P VXITS25P VXITS37P TuffSet 10 Monaural Headset TuffSet 20 Binaural Headset TuffSet 15 Noise Attenuating TuffSet 25 Noise Attenuating TuffSet 37 Convertible Headset $ 149 179 $ 319 $ 353 $ 149 $ Ask us about compatibility. CONSOLE Amplifiers & Adapters VXITSEV VXITSPL VXITSCON VXIUSBPOD VXIUSBT Everon Multi-Purpose Powerline Multi-Purpose* Console Plug Prong for VXI USB Pod USB Lower Cord for VXI *Batteries/Power Supply not required. 18 $ 129 135 $ 125 $ 59 $ 49 $ USB CORD PASSPORT™ HEADSETS PASSPORT Professional quality headset systems that meet or exceed the competition at a better price. The Passport series is virtually indestructible; it is built from space-age Xenon plastics. Passport 10V, 10P, 10G monaural, noise canceling Passport 20V, 20P, 20G binaural, noise canceling Passport 37V, 37P, 37G convertible, noise canceling Have an existing GN Netcom or Plantronics Amplifier and need a replacement headset? Get a VXI Passport headset instead. Headsets for Amplifiers VXIP10P VXIP10G VXIP10V VXIP20P VXIP20G VXIP20V VXIP37P VXIP37G VXIP37V Passport 10 for Plantronics Passport 10 for GN Netcom Passport 10 for VXI Passport 20 for Plantronics Passport 20 for GN Netcom Passport 20 for VXI Passport 37 for Plantronics Passport 37 for GN Netcom Passport 37 for VXI $ 119 119 $ 119 $ 149 $ 149 $ 149 $ 129 $ 129 $ 129 $ 2 warranty YEAR Unconditional WARRANTY Passport Amplifiers & Adapters VXICONP VXICONG VXIUSBTP VXIUSBTG Console Plug Prong for Plantronics $119 Console Plug Prong for GN Netcom $119 USB Lower Cord for Plantronics $49 USB Lower Cord for GN Netcom $49 Direct Connect Amplifiers & Adapters VXIAVX VXIHGT VXIILC AVX Adapter For Avaya Phones HGT Cord For Digital Phones Inline Carbon Amp For Carbon Phones $ 49 49 $ 49 $ 16 19 Experts are just a call/click/email away 4 A RMOR TITAN TITAN A RMOR G EMINI Designed for long-term comfort and durability, the Armor Titan is excellent for heavy telephone usage and daily call center abuse. It features advanced sound reception and high quality noise canceling capabilities. With all this technology, the Titan remains the toughest headset in the Armor lineup. Specifically designed for heavy call center use Superior noise canceling virtually eliminates background noise Armor Quick Disconnect with inline mute button Soft ear cushions for additional support All day comfort & long-term durability Headsets for Amplifiers ART101N Monaural Noise Canceling ART201N Binaural Noise Canceling $ $ 109 119 Direct Plug-ins (Amplifiers not required) ART102N Monaural Noise Canceling ART202N Binaural Noise Canceling GEMINI $ $ ART201N 129 139 ART101N Over-the-head or behind-the-neck wearing Noise canceling microphone reduces background noise Quick Disconnect with inline mute button Lightweight yet extremely durable Headsets for Amplifiers ARG101N Monaural Noise Canceling ARG201N Binaural Noise Canceling $ $ 109 119 Direct Plug-ins (Amplifiers not required) ARG102N Monaural Noise Canceling $129 ARG202N Binaural Noise Canceling $139 Armor`s most customizable headset AMPLIFIERS AR1000A AR327 Multipurpose Amplifier $ Two Prong Adapter $ 119 119 ARG101N AR1000A 20 AR327 www.headset.com ARG201N PREMIER A RMOR S ILHOUETTE The Armor Premier headset family sets new standards in all-day comfort and style for connected professionals. Its unique design provides enhanced audio quality with a wider frequency response. It features European-inspired ergonomically enhanced speaker design and is shaped to fit the contour of the ear for a better, more natural fit. European-inspired styling & ergonomic design Pivoting speakers for maximum comfort Choice of discreet voice tube or superior noise canceling microphone European styling and ergonomic design Armor Quick Disconnect with inline mute button HEADSETS A RMOR P REMIER Headsets for Amplifiers ARP101 ARP101N ARP201 ARP201N Monaural Voice Tube Monaural Noise Canceling Binaural Voice Tube Binaural Noise Canceling $ 99 $ 109 $ 109 $ 119 ARP201 Direct Plug-ins (Amplifiers not required) ARP102 ARP102N ARP202 ARP202N Monaural Voice Tube Monaural Noise Canceling Binaural Voice Tube Binaural Noise Canceling $ 119 129 $ 129 $ 139 $ ARP101N SILHOUETTE Ultimate in personal comfort with two headset wearing styles Superior noise canceling microphone effectively reduces background noise Headsets for Amplifiers ARS101N Monaural Noise Canceling $ 109 Direct Plug-ins (Amplifiers not required) ARS102N Monaural Noise Canceling ARS101N ARS1 $ 129 $ 79 The Armor Online Indicator lets everyone around you know that you’re busy on a call. It features line plus voice activation and a headsethandset switch. Assistance d'installation gratuite 16 21 4 RECORDING & MONITORING Record calls automatically on your computer!! Record from phone lines, voice mail, handsets, radios and microphones Connect to an outside line and all extensions are recorded Automatic operation with voice activated recording or manual mode Miss something important? Replay calls instantly, e-mail them, copy them without quality loss and back them up with your computer Easily access organized recordings on a local hard disk or network server USB Recorder Record any telephone or room conversation to your computer The USB Recorder does what expensive systems do for a fraction of the cost Learn, change, improve by listening to your recordings Real proof at your fingertips No tapes, no batteries, maintenance free Built in mic for room recording USBR USB Recorder $ 189 Digital Personal Logger DPL Digital Personal Logger $ 119 Armor Telecorder TLC Series Voice activation allows unattended monitoring 12 hours of recording on a standard C-120 audio cassette Document and playback important telephone conversations Enables you to concentrate on the conversation and not worry about writing down notes Never be left guessing exactly what was said Great for training new employees TLC - 1 Records all calls on a specific line, plugs directly into any jack. $ 189 TLC - 2 Popular for training and monitoring; recording jack plugs directly into telephone headset port. $ 199 22 1-800-583-5500 VOICEGATE At Last... Affordable server-based line tap solutions Ideal for mission critical liability recordings for public safety, financial services, and customer contact and training centers Works with all business telephone systems Monitor agents live from any place on the earth! Secure, tamper-proof, back-room installation no messy handset/PC connections RECORDING / MONITORING Advanced Voice and Screen Recording Listen to agents live through your network (supervise-observe) Sequential screen capture VoiceGate instant messaging Record always or on demand - email conversation as .WAV files Automatically archive up to 700 hours of conversations on a single DVD View all telephone set and desktop activity from any networked administrator’s console Capture CTI information: Name Start / end time Date Comments Caller ID Set Display Modular expansion - priced right for the growing business! For Details Call Us Today by Model may not be exactly as shown. 16 23 Quality Products and Services 4 T ELECONFERENCING Did you know? Konftel invented the first full duplex speakerphone in 1988. OmniSound - for crystal clear sound: Talk and move freely about the room without any irritating sound clipping, damping or echoes. OmniSound, with its full duplex ultra-sensitive microphone and 360 degree sound reproduction, provides exceptional sound transmission to fill the room. Trim Button: All conference phones take approximately 30 seconds to automatically adjust to minute sound changes in a room’s environment. Konftel’s unique trim button allows users to instantly adjust to these changes. Connects directly to your office phone: The Konftel 50 and Konftel 60W are the only conference phones on the market that allow you to connect directly to any digital phone set without an adapter (Nortel, Avaya, Cisco, etc). You no longer need a separate analog phone line or expensive adapter - just plug the unit into any office phone. Compatible with: KONFTEL 50 KONFTEL 100 KONFTEL 60W KONFTEL 200 SOUNDSTATION 2 BASIC SOUNDSTATION 2 EXP 24 2 2 2 2 1 1 PRICE WARRANTY CONNECTS TO PC/MAC CONNECTS TO CELLULAR CONNECTS TO PBX EXPANDABLE RECORDER OUTPUT BLUETOOTH COMPATIBLE FLASH BUTTON PHONEBOOK, DATE, TIME SPEED MEMORY DIAL LCD w/BACKLIGHT DISPLAY ANALOG LINE ECHO CANCELLATION 360 COVERAGE FULL DUPLEX Konftel versus Polycom Comparison Chart $ 459 459 $ 619 $ 619 $ 560 $ 785 $ KONFTEL 50 $459 Portable unit: simple to connect and use Connects to most system phones, mobile phones and computers Keypad with volume, mute and trimming buttons Up to 300 sq ft coverage KONFTEL 60W Portable unit-simple to connect and use Connects to most system phones, mobile phones and computers Up to 750 sq ft with expandable microphones (optional) Connects wirelessly to equipment with Bluetooth® technology $619 TELECONFERENCING $0/'&3&/$&1)0/&4'03 &7&3:4*56"5*0/ KONFTEL 100 Portable unit-simple to connect and use Connects directly to an analog line (PSTN) Keypad with redial button, F-button for multi-party calls control and a mute button Conference button for speed dialing $459 up to 300 sq ft KONFTEL 200 $619 Sophisticated unit, simple to connect and use Connects directly to an analog line (PSTN) Large Illuminated display User-friendly menu system Keypad &Tape recorder output Up to 750 sq ft with expandable mics (optional) Remote control (optional) up to 750 sq ft KT200EX KT60WMIC KTEM KTRC KTCASE KTUSB Konftel 60W Expansion Mics Konftel 200 Expansion Mics Konftel 200 Remote Control Soft Carrying Case Konftel USB Adapter for KT50/KT60W $ 239 239 $ 109 $ 119 $ 119 $ with mics 5year Warranty* $849 Compatible *Valid only on catalog pricing, call for details. 16 25 Experts are just a call/click/email away 4 SOUNDSTATION Founded in 1990, Polycom makes the world’s most popular conference phones, with nearly 2 million in use today. There are Polycom phones available to fit every need, from desktops and small offices to large conference rooms. Explore our lineup of conference room, desktop, and wireless solutions. The New Standard for Everyday Conferencing: 360° microphone coverage with intelligent mixing Ideal for small to medium sized conference rooms PLY2ND Basic non expandable no display PLYS2 Basic non expandable w/ display PLYS2X Expandable with display NORACU Expandable with display for Norstar PLYS2EX Expandable w/ display & mics PLYS2MIC Expansion mics SOUNDSTATION 2 Remarkable Voice Quality and Wireless Freedom: SOUNDSTATION 2 WIRELESS Revolutionary Voice Quality and Clarity: $ 560 670 $ 785 $ 795 $ 985 $ 225 $ Uses 2.4GHz Wireless technology for up to 150 feet of range Up to 24 hours of talk time (EX Version) $ PLYSW2 Non expandable with display 785 $ PLYSW2X Expandable w/ display 995 PLYSW2EX Expandable with display & mics $1195 $ PLYSW2MIC Expansion mics 225 $ PLY2XA Expandable with display for Avaya 998 PLYS2X Expandable with display for Nortel PBX $1049 Speak naturally from 2 feet to 20 feet away World’s first high-fidelity, wideband conference phone SOUNDSTATION VTX 1000 26 PLYVTXBASE PLYVTEX PLYVTEXS PLYVTXMIC $ Base Unit only 1455 $ Base unit & expansion mics 1685 Base unit, expansion mics, subwoofer $1995 $ Expansion mics for VTX 335 www.headset.com SOUNDPOINT IP Polycom is a leading independent supplier of standards based award winning IP telephones. VoIP / Business Telephones The SoundPoint IP systems provide a powerful, yet flexible IP communications solution, delivering excellent voice quality. Multiple call and flexible line appearances HTTPS secure provisioning Presence Custom ring tones Local conferencing New HD Voice technology PLYSPIP650 Expansion Module PLYSPIP6EX PLYSPIP301 PLYSPIP650 PLYSPIP550 PLYSPIP601 PLYSPIP501 PLYSPIP430 PLYSPIP330 PLYSPIP320 PLYSPIP301 PLYSPIP6EX PLYSPPOE PLYSPIP330 PLYSPIP601 6-Line 42-Keys 2x Ethernet 320x160 Graphical LCD PoE HD Voice 4-Line 40-Keys 2x Ethernet 320x160 Graphical LCD PoE HD Voice 6-Line 42-Keys 2x Ethernet 320x160 Graphical LCD 3-Line 37-Keys 2x Ethernet 160x80 Graphical LCD 2-Line 32-Keys 2x Ethernet 132x46 Graphical LCD PoE 2-Line 30-Keys 2x Ethernet 102x33 Graphical LCD PoE 2-Line 30-Keys 1x Ethernet 102x33 Graphical LCD PoE 2-Line 32-Keys 2x Ethernet 4-Line LCD 6-Line 14-Keys 160x320 Graphical LCD Expansion for IP650 / IP601 Power over Ethernet Adapter for SoundPoint $ 429 299 $ 389 $ 269 $ 229 $ 249 $ 229 $ 189 $ 149 $ 49 $ 16 27 Corporate Volume Discounts 4 A ASTRA P HONES IP & BUSINESS SETS IP Phones Aastra offers a full range of open-standard VoIP telephones, traditional digital and analog telephone terminals, wireless handsets and IP systems and gateways. 480i CT IP Phone w/ cordless handset AAS53i AA9133i AAS57I with AAS560M and AAS536M AAS57ICT AAS57I AAS55I AAS53I AAS560M AAS536M AAS480ICT AAS480I AAS9133I AAS9112I 9-Line 40-Keys 17-LED 2x Ethernet 144x128 Graphical LCD PoE With 2.4GHz Cordless Handset 9-Line 40-Keys 17-LED 2x Ethernet 144x128 Graphical LCD PoE 9-Line 40-Keys 17-LED 2x Ethernet 144x75 Graphical LCD PoE 9-Line 33-Keys 13-LED 2x Ethernet 3-Line LCD 23-Keys 23-LED 144x128 Graphical LCD Expansion for 57i 36-Keys 36-LED Expansion for 57i & 55i 9-Line 37-Keys 7-LED 2x Ethernet 8-Line LCD PoE With 2.4GHz Cordless Handset 9-Line 37-Keys 7-LED 2x Ethernet 8-Line LCD PoE 9-Line 40-Keys 4-LED 2x Ethernet 3-Line LCD PoE 1-Line 33-Keys 1-LED 1x Ethernet 3-Line LCD $ 479 $ 329 299 $ 219 $ 229 $ 179 $ 419 $ $ 269 199 $ 135 $ Business Phones Speakerphone AA9116 with mute Seven programmable memory keys Message waiting indicator AA9110 AA9116 AA9120 28 Single Line Phone w/o Display $49 Single Line Phone w/ Display $69 Two Line Phone w/ Display $129 3x16 adjustable backlit display Two line telephone with speakerphone 100 name and number directory/call log AA9316 AA9417 Single Line Telephone Two Line Telephone AA9417 $ $ 219 269 LINKSYS With over ten years of experience in the VoIP industry, Snom continues to pioneer, develop and manufacture high-quality Linux-based SIP telephones, supporting most audio codecs and security standards. Features include built-in support for 3-way conference bridge and 802.3af Power over Ethernet (PoE). The combination with devices from Cisco, Siemens or Microsoft guarantees you the greatest possible independence. Expansion Module SNOM370 SNOM360EX SNOM370 SNOM360 SNOM320 SNOM300 SNOM360EX 12-Line 47-Keys 13-LED 2x Ethernet 240x128 Graphical LCD 12-Line 47-Keys 13-LED 2x Ethernet 128x64 Graphical LCD 12-Line 47-Keys 13-LED 2x Ethernet 2x24 Display 4-Line 27-Keys 7-LED 2x Ethernet 2x16 Display 42-Keys 42-LED Expansion Module for Snom 320 / 360 / 370 Stylish and functional in design, the Linksys VoIP telephones offer unparalleled features, value, and support. Linksys VoIP telephones offer features such as 802.3af PoE support, high resolution display, speakerphone, and headset port. All Linksys VoIP telephones have been tested to ensure comprehensive interoperability with equipment from VoIP infrastructure leaders. LNKSPA962 LNKSPA942 LNKSPA941 LNKSPA922 LNKSPA921 LNKSPA901 LNKSPA932 LNKPOE55 $ 299 249 $ 199 $ 119 $ 139 VoIP / Business Telephones SNOM $ LNKSPA942 Expansion Module LNKSSPA 932 6-Line 2x Ethernet Graphical LCD PoE Support 4-Line 2x Ethernet Graphical LCD PoE Support 4-Line 1x Ethernet Graphical LCD 1-Line 2x Ethernet Graphical LCD PoE Support 1-Line 1x Ethernet Graphical LCD 1-Line 1x Ethernet No LCD 32-Button Attendant Console for SPA962 5-volt Power Over Ethernet Splitter LNKSPA962 $ 299 159 $ 129 $ 129 $ 109 $ 79 $ 89 $ 29 $ 16 29 Corporate Volume Discounts 4 COMPUTER & VOIP Plantronics .Audio 910 The ultimate plug-and-play headset for Bluetooth® communications Effortlessly manage your Bluetooth® devices with Multipoint technology Taking wireless online: plug-and-play convenience for PC-based softphones PLTAU910 Headset with Bluetooth USB Dongle $ 129 Plantronics CS50 USB Introducing the first wireless headset for VoIP applications with remote answering capability and ring detection. The CS50-USB offers superior sound, stylish design, and hands-free convenience. PLTCS50USB DSP 400 Wireless USB Headset .Audio .A 750 7 DSP D $ 359 Plantronics DSP Headsets DSP technology for unmatched audio quality Noise canceling microphone Convenient in-line mute and volume control PLTDSP400 Foldable USB DSP Headset PLTAU750DSP DSP USB Headset $ $ 139 189 Gaming / Music Headsets Digital / USB PLTAU610 PLTAU625 PLTAU645 PLTDU650 .Audio 610 Monaural .Audio 625 Binaural .Audio 645 Behind-the-head .Audio 650 Open-ear .Audio 325 / 625 $ 44 $ 47 $ 54 $ 65 .Audio 345 / 645 Analog / 3.5mm PLTAU310 PLTAU325 PLTAU345 PLTAU350 PLTAU365 PLTAU370 PLTAU770 30 $ .Audio 310 Monaural 19 $ .Audio 325 Binaural 22 $ 29 .Audio 345 Behind-the-head $ .Audio 350 Studio Headset 33 $ .Audio 365 Closed-ear 44 $ .Audio 370 Open-ear 54 .Audio 770 3D Surround Sound $69 .Audio 370 / 770 .Audio 350 / 650 .Audio 365 COMPUTER & VOIP Up to 200 feet of wireless freedom WiFi-friendly 1.9 GHz frequency with DECT 6.0 wireless technology Revolutionary wideband sound quality for IP telephony Up to 6 hours talk time without recharging Noise-canceling microphone for reduced background noise Digital encryption for secure conversations Stylish and lightweight, at less than 1 oz Two wearing styles included: headband and earhook Exceptional ease of setup and use GN9330USB GN9350 GN9330USB 1.9GHz Wireless Computer (USB) Headset System * GN9350 (See Page 6) $ $ 294 389 Jabra Bluetooth Hub Connection to desk phone and Bluetooth mobile phone Developed for people who work both in the office and in the field The Bluetooth hub is compatible with most corded desk phones JABJX10HUB VoIP / Computer Headsets / Jabra GN9330 USB Headset JX10 HUB Bluetooth Headset with Bluetooth Hub * New Product * Call for details Jabra 3.5mm Headsets GN 503USB GN 501SC USB Bluetooth Adapter Bluetooth enable your PC Bluetooth 2.0 EDR, A2DP, AVRCP Class 1 Bluetooth Range up to 100m (330 ft.) JABA320S USB Bluetooth Adapter In-line volume & mute control 40mm speakers for deep bass response (GN 503 only) $ GN501SC 3.5 mm Stereo Headset 29 GN503SC 3.5 mm Premium Headset $35 $ GN503USB USB Premium Headset 69 A 320S $ 49 Already have a GN Headset? GN8110USB USB Adapter w GN QD $99 GN8120USB* USB Adapter w Avaya Soft Phones $144 GN8110MOD USB to RJ9 Adapter for 9120 $89 *8120 for Avaya Soft Phones 16 31 45 Day Money Back Guarantee 4 COMPUTER & VOIP Travel Telephony Headset SENPC111 SENPC121 Choice of wearing on left or right ear 2x 3.5mm connectors for PC Detachable 2.5mm mobile phone connector SENPC111 SENPC121 $ Over-the-ear Monaural In-ear Monaural $ 25 35 Computer / VoIP Headset SENPC25 Noise canceling microphone w/ windscreen Comfortable and rugged SENPC35 SEN SENPC20 SENPC25USB SENPC30 SENPC35USB $ 29 79 $ 35 $ 89 g 3.5mm Monaural Analog USB Monaural w/ Digital Volume Control Analog 3.5mm Binaural USB Binaural w/ Digital Volume Control $ Music / Gaming Headset Noise canceling microphone In-line volume control 2x 3.5mm connectors SENPC131 SENPC141 SENPC151 SENPC161 SENPC131 31 SENPC151 SENPC161 Stereo Headset with Headband Stereo Headset with Neckband Stereo Gaming Headset with X-large Ear-pads Stereo Gaming Headset with XX-large Ear-pads and Windscreen $ 46 56 $ 79 $ 119 $ USB 3D Headset SENPC166USB SENPC156USB SENPC1 1 USB SENPC146USB SENPC141 SENPC136USB SENPC146USB SENPC156USB SENPC166USB 3D surround sound Noise canceling microphone In-line volume control Microphone windscreen & cable wind-up clip included USB Headset with Headband USB Headset with Neckband USB Headset w/ X-large Ear-pads USB Headset w/ XX-large Ear-pads SENPC136USB SENPC13 36USB 32 Full Compatibility Assurance $ 135 139 $ 159 $ 179 $ COMPUTER & VOIP Speech recognition quality noise canceling microphone Talk time up to 6 hours. Standby time up to 100 hours 128 Bit digital encryption provides airtight security Stable fit and long wearing comfort Up to 75 ft. range with the B1000-GTX base Volume, on/off, pairing and mute Headset also links to Bluetooth cellular phones VXIB1000GTX USB Bluetooth Headset System $ 289 VXI Computer (VoIP) & Voice Presentation Headsets TalkPro USB USB Pod 2 warranty YEAR Unconditional WARRANTY Superior Gentex noise canceling microphone for higher accuracy with speech recognition In-line microphone mute, receive volume control, quick disconnect and clothing clip Virtually indestructible, highly flexible, gooseneck boom VXIPTPROM1 VXIPTPROM2 VXITPUSB100 VXITPUSB200 VXIUSBPOD VXI VXI VXI VXI VXI TalkPro MAX Monaural TalkPro MAX II Binaural TalkPro USB 100 TalkPro USB 200 USB POD VoIP / Computer Headsets VXI BlueParrott TalkPro B1000-GTX Headset System $ 109 119 $ 139 $ 149 $ 59 $ VXI USB Passport The USB Passport converts your existing Plantronics, GN/Jabra, and VXI headsets for USB applications. VXIUSBTP VXIUSBTG VXIUSBT USB Lower Cord for Plantronics $49 USB Lower Cord for GN/Jabra $49 $ 49 USB Lower Cord for VXI USB CORD 33 45 Day Money Back Guarantee H EALTH & S AFETY Your Toilet? Q: Is Your Desk Dirtier Than EUPTJDLEBZT PSLQMBDFMFB (FSNTJOUIFX BHFXPSL SPEVDUJWJUZ"OBWFS BOESFEVDFEQ VSUPJMFU NPSFHFSNTUIBOZP EFTLIBTUJNFT QUIF MCBDUFSJBBOEIFMQTUP ²0OFHPPEXBZUPLJM S PV SFHVMBSMZDMFBOZ TQSFBEPGHFSNTJTUP IBUVTJOH IFTUVEZXFGPVOEU XPSLTQBDF%VSJOHU DFUIBU BOESBNBUJDBMMZSFEV EJTJOGFDUJOHXJQFTD ODFT IFMQSFEVDFZPVSDIB OVNCFSBOEUIFSFGPSF JTU MPH CJP JDSP CZBMFBEJOHN PGJMMOFTT³BTRVPUFE FTFBSDI XIPDBSSJFEPVUUIFS " Did You Know... OmniGuard UltraWipes OmniGuard UltraView 0NOJ(VBSE"OUJCBDUFSJBM8JQFT DMFBOEJTJOGFDUBOEQSPUFDUZPVS IPNFBOEPGGJDFFMFDUSPOJDT 0NOJ(VBSE6MUSBWJFXDMFBOTEJTJOGFDUT BOEQSPUFDUTNPEFSOEJTQMBZTVTJOHB SFWPMVUJPOBSZBMDPIPMGSFFTPMVUJPO &GGFDUJWFMZFMJNJOBUFTUSBDFT PGCBDUFSJBBTXFMMBTTUBQIZ MPDPDDVTBOEJOGMVFO[B 8PSLTPOBMMZPVSPGGJDF TVSGBDFTJODMVEJOHLFZCPBSET NJDFUFMFQIPOFTIFBETFUT BOEEFTLUPQT 4BGFUPVTFPOBMMIBSEUPQ TVSGBDFTJODMVEJOHGJOJTIFE XPPEHMBTTBOENFUBMT XJQFT OMNIUW UltraWipes Surface Disinfectant $15 6MUSBGJOFTQSBZDMFBOTEVTU EJSUBOESFTJEVFXJUIPVU TUSFBLJOHPSTUBJOJOHEJTQMBZT 3FWPMVUJPOBSZBMDPIPMGSFF GPSNVMBJTTBGFPO$35 NPOJUPST-$%EJTQMBZT OPUFCPPLEJTQMBZTBOEIPNF UIFBUSF)%57T "OUJCBDUFSJBMBHFOU LJMMTNJDSPCFTBOE EJTJOGFDUTEJTQMBZXIJMFJUDMFBOT OMNIUV UltraView Screen Cleaner 34 Full Compatibility Assurance $ 19 S PECIAL N EEDS EN ORY COMMUNICATIONS HEALTH & SAFETY / SPECIAL NEEDS Specially designed and recommended for those with hearing and/or visual impairments Large backlit numeric keypad 3 programmable emergency speed dial buttons Boost receiver volume up to 8 times louder (50dB) Tone selector for adjusting sound clarity to help distinguish words Increase ringer volume by up to 95dB - 3 times louder than usual Super bright LED ring flasher signals incoming calls High quality full duplex speakerphone for hands-free conversation Hearing aid compatible handset SNSCHO SNSFRE Sensory Chorus Big Button Amplified Telephone Sensory Freedom Amplified Telephone with LCD Display In-Line Amplifier 30dB In-line Amplifier 40dB In-line Amplifier $ 159 189 Telephone Ringer Increases incoming voice up to 100 times (40 dB) Compact and portable Compatible with most home and office phones Tone selector amplifies selective frequencies for optimum speech clarity Battery included SPAM30 SPAM40 $ $ $ 45 65 Adjustable extra loud ringer (95+ dB) Bright visual ring flasher Choice of four ringing patterns Extended variable ringing tone AC powered with battery back up SPSR2 Telephone Ringer 1-800-583-5500 $ 89 35 SMALL OFFICE / HOME OFFICE Ultra-compact dial pad fits in the palm of your hand Improve your productivity from up to 300 feet away Noise canceling microphone eliminates annoying background noise 5.5 hours talk time, 10-day standby Unique boom-mounted flashing light lets others know you’re on the phone 2-in-1 Convertible headset: Over-the-Head stability or Over-the-Ear convenience CT 12 T10 Headset telephone Single line analog phone Convertible headset for Over-the-Ear and Over-the-Head Noise canceling microphone S12 T20 Requires analog or digital telephone Convertible headset Noise canceling microphone PLTCT12 PLTT10 PLTT20 PLTS12 36 Wireless Headset Telephone Single Line Telephone Headset System Two Line Telephone Headset System Budget Headset System www.headset.com Headset telephone Dual line analog phone Convertible headset for Over-the-Ear and Over-the-Head Noise canceling microphone $ 169 135 $ 159 $ 149 $ JABRA / GN ARMOR GN 4150 TELEPHONE HEADSET SYSTEM / GN 4170 HEADSET TELEPHONE SYSTEM SOHO GN 4150 GN 4170 Headset & Amplifier solution Battery Powered Bass & treble adjustments Connects to desk phones, PCs and mobile phones Noise canceling headset GN4150 GN4170 Single line analog headset telephone Fax/modem pass-through Programmable memory dial keys Noise canceling headset Headset & Amplifier Headset Telephone $ $ 133 145 SOHO EXECUTIVE HEADSET TELEPHONE HEADSET TELEPHONE Single line analog telephone Noise canceling headset with flexible boom arm Visual phone hook and caller ID on large LED screen In-line mute & volume control ARHT100 Integrated headset hanger ARHT 200 ARHT200 ARHT100 Durable telephone dial pad Redial and Flash key Volume control and mute Noise canceling headset with flexible boom arm Single line analog phone Armor SOHO Executive Headset Telephone Armor Headset and Dial Pad Solution $ $ 129 119 16 37 Free Installation Assistance 4 E NGENIUS S PECTRALINK Longest range cordless phone system and 2-way radio for business and home DuraFon 1X Single Line Netlink WiFi phones available to integrate your WLAN Multiple ports and lines PBX Function Keys up to 12 floors Base Unit & 1 Headset $859 Additional Handset $499 HOTELS OR OFFICE BUILDINGS up to 250,000 sq.ft. DuraFon 4X WAREHOUSES OR MANUFACTURING PLANTS Four Line up to 3,000 acres OPEN SPACE LIKE FARMS OR RANCHES Base Unit & 1 Headset $1399 Additional Handset $589 WAREHOUSING IT/SECURITY AGRICULTURE SCHOOLS RETAIL/GROCERY PBX Analog or Digital Interface Base Stations Master Control Unit wireless at work / Link Wireless Telephones LINK 6020 WIRELESS TELEPHONE Seamless integration with the best-selling digital telephone systems Integrated text messaging with email, paging, and other business systems Advanced digital radio technology that provides consistent, high-quality communication Push-to-talk capability for instantaneous group calls Lightweight Wireless Telephones designed specifically for a range of work environments Unified, scalable architecture that grows with your business Unlicensed frequency eliminates airtime charges CALL FOR MORE DETAILS 38 Full Compatibility Assurance P HONE E QUIPMENT N EW & U SED TELEPHONES/CABINETS/CARDS TELEPHONES Cost effective solutions for upgrading & expanding your telephone system Cabinets & Cards Voice Mail 1 0 0 %T E E D AN G U A R1 Y E A R or and more... f CALL FOR SPECIFIC PARTS & PRICING TODAY!!! NEW SYSTEM PACKAGES Norstar Compact ICS 4 Phones + 4 Lines + Voice Mail starting at $59/mth* TRADE IN Always buying old equipment $$$$$$$$$$ E-mail particulars All logos are trademarks of their respective owners. *Call for more details. Expert Advice is only a call/click/email away 39 H EADSET R EPAIRS R EFURBS & R ENTALS Repairs for Out-of-Warranty Headsets from: VXI Armor Sennheiser Plantronics GN Netcom ACS Unex Aries Avaya Liberation Our 7 Point Inspection includes bench testing of the following: - Connectors for proper contacts - Cords for faulty wiring - Microphones for sound quality - Microphone boom arm stability - Plastic components for possible cracks - Batteries and patch cords - Final bench test and calibration Our Fee Structure is as follows: - There is a minimum $20 charge for minor repairs per item - For major repairs there is a minimum flat fee per manufacturer* - If your headset or amplifier is beyond economical repair, we will give you a credit towards the purchase of a new headset Manufacturer 24 HOUR Turnaround on most models Plantronics H41/51/61/141 Plantronics H81/91/101 Plantronics H151/161/171/181 Plantronics M10/12 GN Netcom Headset / Amp VXI Headset / Amp Armor Headset / Amp ACS/Unex Headset / Amp Wireless Headsets Per Item $48 $56 $56 $48 $48 $48 $39 $48 CALL We know how vital your headset is! We’ll return it ASAP. “The Headset Doctor.” will save you time and money with our Complete Headset Management Program* REFURBS - OPEN BOX - RENTALS “Like New” at a fraction of the price! Unused Headsets in Open Boxes Refurbished Headsets with 1 Year Warranty Plus! Trade in your old headsets for cash value towards your next purchase! *Designed for large call centers. Call for details. 40 www.headset.com T ELEPHONE R EPAIRS REPAIRS ...Old, dirty, broken telephones can look and work like new for less than the cost of buying a replacement telephone. Repairs Include: - Electronic troubleshooting by certified technicians - New handset and line cords - Boxed and labeled for easy storage - Cleaning - 1 year warranty Cleaning includes: - Removing all ink, dirt & stickers - Sanitizing all plastic parts - New handset and line cords - Boxed and labeled for storage From $25 - $45 BEFORE AFTER MODEL REPAIRS $ Norstar T/M 7xxx Meridian M2xxx Meridian M3901 Meridian M3902 Meridian M3903/4/5 Centrex M5xxx Isotec Toshiba Vantage Tie 12XXX--872 XXX Tie 60xxx--645x Lucent/Avaya Superset I & II Superset III & IV Superset: 420/430/4015/4025/4150 Trillium Talk to - Panther Attendant Consoles 80 80 $ 70 $ 99 $ 109 $ 120 $ 90 $ 80 $ 70 $ 70 $ 45 $ 70 $ 45 $ 88 $ $ 99 66 $ 110 $ TELECONFERENCING Inhouse repairs starting from $75. Call for details. OTHER SETS: SpectraLink EnGenius from $349 $ 199 Painting includes: - Recoating with a special paint which restores the “new” look and guarantees no more yellowing - Boxed and labeled for easy storage - Lifetime warranty against chipping - Colour change available to match your office decor - A surcharge of $6.00 per unit is added for any colour change Only $49 d aire be Rep n Any one ca n ra ph e o l f e T ted l pain ditiona ad $25 Call for pricing for unlisted telephone models Advanced Replacement telephones are sometimes available. Quality Products and Services 16 41 4 T RANSCRIBER B ATTERIES & A DAPTERS TRANSCRIBER HEADPHONES $49 $49 $49 $49 DDC DDC 4 Prong 2.5mm “U” Shape Head 230 “V” Shape Head 233 Walkman Style Head 236 Stethoscope Style Head 232 (Select your connection as shown) Identify Manufacturer when ordering Alkaline Batteries Dictaphone | Philips | Olympus | Sanyo AC Power Adapters Wireless Replacement Batteries Sennheiser BW900 Battery Tripplite UPS Systems Omni VS 800: $160 42 OmniSmart LCD 1000: 800VA line interactive UPS 7 outlets: 6 UPS/surge, 1 surge-only Single line TEL/DSL line surge suppression USB communications with free PowerAlert software $200,000 Ultimate Lifetime Insurance $250 1-800-583-5500 1000VA line interactive rackmount shelf/tower UPS LCD display showing input voltage and battery capacity 8 outlets: 4 UPS/surge, 4 surge-only USB communications with free PowerAlert Software $250,000 Ultimate Lifetime Insurance TELEPHONE ACCESSORIES Antiseptic wipes for telephone and computer surfaces Non alcoholic solvent protects plastics Residue-free solution dries clean Busy Light / Online Indicator Notifies others that you are on the phone Line plus voice activated design Compatible with all analog, digital, and VOIP telephones ARTG 15 / 100 $ Teletower Mini (ARRIND) 59 $ Maximizes desk space Improves speakerphone quality Compatible with Polycom and Konftel conferencers 29 $ KDWINT (for Meridian) $345 NTATA2 (for Norstar) $199 Armor Handset Amplifier Amplifies handset volume up to 30db Operates on 12V battery Konnex Digital Analog Converter Improves speakerphone quality Use any analog phone or conference unit with your digital office phone 35 $ Untangler KONFERENCE APH130 89 $ Connects analog phones to your Nortel phone system Easy LCD Viewing ARHA30 Tall (ARROLIT) 79 $ Nortel Analog Terminal Adapter Easier dialing ARTT Small (AROLIS) 4 $ 149 $ Security Devices: C A The Stick Use 1 telephone line for all your devices Automatically switches between telephone, fax, and modem devices Connect up to 4 devices at once STK29112 159 $ ACCESSORIES OmniGuard Towelettes B Desk Mounting Bracket PLTM12CC Mod Lock (Pkg. of 25) SML QD Lock Kit PLT62976-01 25 $ 2 $ 10 $ 16 43 Full Compatibility Assurance 4 C ABLES Amp-Headset Cables Armor AR1000C ACS ACS410 VXI VXIQD1027 GN/Liberation GNDP GN 8000c/8010c/8020c Plantronics PLT2671601 Mobile & Cordless (2.5mm) 28 45 $ 28 $ 45 $ 35 $ 35 $ $ Handset Replacement Cords Plantronics GN Netcom/Liberation Armor VXI Chameleon 15 20 $ 15 $ 35 $ 22 $ $ Supervisory 2 3 $ 4 $ 8 foot APH113-8 16 foot APH113-16 25 foot APH113-25 $ (black, dark grey, light grey, beige, white) (Training Adapters & Y-cords) $ ACS 48 $ GN/Liberation GNSYC 40 $ Plantronics PLTYCORD 48 $ VXI VXI1028 XI1028 40 Amp-Telephone Cords 5 6 $ 7 $ 14 inch GAT1 24 inch GAT2 36 inch GAT3 $ Line Replacement Cords 2 3 $ 15 foot PH10115 25 foot PH10125 $ Tele-Coach e-Coach (requires bottom cord) GN Tele-Coach PLT Tele-Coach Armor/Aries/Chameleon ARTRAIN Computer Cables 36 36 $ 36 $ 36 $ $ 10 foot Extension Cords GN Netcome GNCC Plantronics PLTCC VXI QD1030 44 35 35 $ 45 $ $ Armor ARMEXC Plantronics PLTEXCORD VXI QD 1000 Aries CA10C Chameleon GN Netcom GNEXC UNEX UNEXC ACS ACSEXCORD 30 35 $ 40 $ 35 $ 25 $ 30 $ 40 $ 40 $ $ C USHIONS / W INDSCREENS V OICE T UBE Ear Cushions Titan Gemini Foam Leatherette Foam Foam Leatherette $2 $4 $2 $2 $4 PLANTRONICS Supra 51/61/251/261 $2 Solid $2 With Hole Encore 91/101 $2 DuoSet 141/141N $2 SP Series $2 TriStar Small Cushion $1.65 TriSTar Small Tiplet $4 TriStar Large Tiplet $4 DuoPro 171/181/151/161 $3.50 T10/T20 $2 Profile Flat black solid $1.89 Cushy black w/hole $2.35 ADDvantage/Dura $2 UNEX F100/F200 $2 GN 2100 Series Leatherette $4 Omega/Optima Leatherette $4 Foam $2 Orator $2.50 Stratus Ear Hook $1.65 Stratus Headband $1.95 CHAMELEON $2 $2 Monaural & Binaural Convertible Headband ACCESSORIES GN NETCOM ARMOR Premier VXI $2 $2 TuffSet/Passport 10/20 TuffSet 37 Mic Cushions-Windscreens ARMOR UNEX $1.89 $1.89 $1.89 Premier Titan Gemini ARIES $2 Monaural/Binaural PLANTRONICS $2 Supra H51/61 $2 $2 F-100/200/300 T-10/20/30 GN NETCOM - LIBERATION Profile $2.35 GN2100 series $2.35 Omega/Optima $2.35 ADDvantage/Dura $2 ACS Orator/Stratus $2.49 VXI Tuffset 10/20/37 $2 CHAMELEON Monaural/Binaural $2 Voice Tubes PLANTRONICS Supra H51/61 $6 Supraplus H251/261 $6 Encore H91/101 $6 Tristar PLTTVT $6 Duoset H141/251/261 $6 DuoPro H151/161/171/181 $6 ARMOR Premier Voice Tube $5 GN NETCOM GN2110/15 Tips (5 pack) $9 16 45 Full Compatibility Assurance 4 M ESSAGE O N H OLD /PUIJOHUP#VZ /PUIJOHUP4JHO only $59/mth* Did you know? 66% of all calls are placed on hold for an average of 44 seconds. 60% of your potential customers will hang up after 30 seconds,if left in silence. 12% of those who hang up will call your competitor. Services offered: Music and Messages on Hold Voicemail Recordings or Greetings Interactive voice prompts Store broadcasting and more... Audio Images provides everything you need: Large selection of voice talent and music styles State of the art remotely managed digital equipment Professional recording, mixing, programming Monthly equipment monitoring “ After signing up with Audio Images, callers now ask us about products we advertise in our message on hold. It’s been invaluable to our business and I highly recommend it.” - Dale, Fairdeal Auto Centre FREE Message-on-Hold with our Referral Program* for existing customers *call for details w w w. m o h a u d i o . c o m 46 1-800-583-5500 ORDERING DISCOUNT COUPONS Items Ordered QTY. PAYMENT METHOD MAKE & MODEL UNIT PRICE TOTAL ORDER FORM Cheque Purchase order enclosed Account # Delivery Bill to Subtotal Company GST+ Local Taxes Contact Name on Card Cardholder Signature Expiry: / mm year Ship to Address Company City State/Province Telephone Postal Code Fax Contact Address E-mail City Please Note: All products are shipped FOB our warehouse. For your convenience we prepay all shipping charges and add them to your invoice. Call Center Products can not be liable for typographical errors in context or pricing. Prices may change without notice. All products names are Registered Trademarks of the manufacturers’. FAX: (905) 479-4334 Busy Light / Online Indicator ARRIND AROLIS AROLIT off $ 10 Armor Headset State/Province Telephone Postal Code Fax E-mail CALL: 1-800-583-5500 OR (416) 631-6700 2 1 for Send Headset & an Amplifier for Repair Pay for one Digital Personal Logger Handset LIFTER GN/Plantronics GN1000RHL / PLTHL10 $ 15 off Konftel Teleconferencing See DPL in Recording & Monitoring $ 20 off For Headset & Amplifier or Direct Plug-ins $ off 20 $ 20 off Coupons cannot be combined with any other promotion/discounts Please attach the coupon with your order form when placing an order One coupon per customer/company 16 47 Experts are just a call/click/email away 4 EW Optional Accessoriess * No on-site demos Turn your handset into a headset Increase productivity through hands-free multi-tasking Acoustic shock protection with PeakStop™ technology 10 m wireless range In a wireless world, there is no longer any reason to remain chained to your desk by a short phone cord. Simple, effective and affordable freedom is now at hand, allowing you to transform your corded handset into a wireless headset. JABRA/GN NETCOM T5330 1.800.583.5500 www.headset.com T5330 N 4 $ 99 PLEASE FORWARD CATALOGUE To: Purchasing Telecom/IT Manager Headset Purchaser 18 $ 9