Q: Why can't I get into the web management , even I press the reset button to reset WL-5460APv2 to factory default setting? A:After you reset WL-5460APv2, the IP address of WL-5460APv2 should be 192.168.100.252. If you could not get into the web management, It might mean the reset procedure does not proceed successfully. We recommend please follow the followings to proceed the reset procedure again: 1.) Please power on the WL-5460APv2v2. As WL-5460APv2 is powered, the Status LED is on. After WL-5460APv2 finished boot procedure, the Status LED turns off. 2.) Then please press the reset button , the Status LED will twinkle, and please press the reset button over 10 seconds to reset. 3.) Please release the reset button and wait a while until the Status LED turns off , it means WL-5460APv2 finished boot procedure. 4.) Please connect PC to LAN port1 of WL-5460APv2 and configure the IP address of PC in the same subnet with WL-5460APv2 . For example : Please set the IP address of PC is 192.168.100.100 , and the Subnet mask is 255.255.255.0 5.) Please open the cmd window and input command: arp –d . The command will clean the arp table. Please input the command “arp –d” several times until it shows “the specified entry was not found”. 6.) Then please open the browser and key in 192.168.100.252 to login web management.