CyberResearch 21B CYRAQ 21 Industrial LCD Monitor USER'S MANUAL

®

Displays

C

Y

RAQ ® 21B Series

21" NEMA 4X Flat Panel Monitors

For Rack, Panel, and VESA Mounting

Systems with Optional AR Bonding™

Technology

Screen Rotation Software Included

USER’S MANUAL

VER. 1.4 • APR 2006

No part of this manual may be reproduced without permission

CyberResearch

®

, Inc.

www.cyberresearch.com

25 Business Park Dr., Branford, CT 06405 USA

203-483-8815 (9am to 5pm EST) FAX: 203-483-9024

CyberResearch

®

Displays C Y RAQ

®

21

©Copyright 2006

All Rights Reserved.

April 5, 2006

The information in this document is subject to change without prior notice in order to improve reliability, design, and function and does not represent a commitment on the part of CyberResearch, Inc.

In no event will CyberResearch, Inc. be liable for direct, indirect, special, incidental, or consequential damages arising out of the use of or inability to use the product or documentation, even if advised of the possibility of such damages.

This document contains proprietary information protected by copyright.

All rights are reserved. No part of this manual may be reproduced by any mechanical, electronic, or other means in any form without prior written permission of CyberResearch, Inc.

Trademarks

“CyberResearch

®

,” and “C Y RAQ

®

21,” are trademarks of CyberResearch,

Inc. Other product names mentioned herein are used for identification purposes only and may be trademarks and/or registered trademarks of their respective companies.

• NOTICE •

CyberResearch, Inc. does not authorize any CyberResearch product for use in life support systems, medical equipment, and/or medical devices without the written approval of the President of CyberResearch, Inc. Life support devices and systems are devices or systems which are intended for surgical implantation into the body, or to support or sustain life and whose failure to perform can be reasonably expected to result in injury.

Other medical equipment includes devices used for monitoring, data acquisition, modification, or notification purposes in relation to life support, life sustaining, or vital statistic recording. CyberResearch products are not designed with the components required, are not subject to the testing required, and are not submitted to the certification required to ensure a level of reliability appropriate for the treatment and diagnosis of humans.

CyberResearch, Inc .

25 Business Park Drive

Branford, CT USA

iii

P: (203) 483-8815; F: (203) 483-9024 www.cyberresearch.com

C Y RAQ

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Intentionally Blank

CyberResearch

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iv ©Copyright 2006 CyberResearch, Inc

CyberResearch

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Table of Contents

1 Introduction................................................................................................................. 1

1.1 Why the C Y RAQ

1.2 CyberResearch ®

® 21?........................................................................................ 2

AR Bonding™ Technology..................................................... 3

1.3 Product Safety and Regulatory Information ....................................................... 4

1.4 Specifications...................................................................................................... 5

1.5 Features............................................................................................................... 9

1.5.1 Overview..................................................................................................... 9

Requirements.................................................................................. 9

1.5.3 Recommended Video Cards ....................................................................... 9

2 Setup ......................................................................................................................... 10

2.1 Unpacking the C Y RAQ ® 21.............................................................................. 10

2.1.1 Your Package Contains:............................................................................ 10

2.2 Rack Mounting: CRxF/CRxR 21...................................................................... 13

2.2.1 Rack-Mount Gasket Installation ............................................................... 14

Orientation ................................................................................... 16

2.3 Panel Mounting: CRxF/CRxR 21 ..................................................................... 17

2.3.2 Panel Mounting the Monitor..................................................................... 18

2.4 Flush Panel-Mounting: CPxF/CPxR 21B ......................................................... 19

2.4.1 Panel Mounting the Monitor..................................................................... 19

2.5 VESA Mounting: CVBF/CVBR 21.................................................................. 22

2.6 Connecting Display..................................................................................... 24

2.7 Display Driver Installation................................................................................ 26

2.8 Screen Rotation Software ................................................................................. 30

Installation.................................................................... 30

Operation...................................................................... 36

3 Using the C Y RAQ ® 21.............................................................................................. 37

Controls .................................................................................................... 37

3.2 Using the Display.............................................................................................. 39

3.2.2 Locking the OSD Function ....................................................................... 40

3.2.3 Selecting a Brightness Preset.................................................................... 40

3.2.4 Accessing/Editing Your Source List......................................................... 40

3.2.5 Adjust VGA Input Picture Quality ........................................................... 41

3.2.6 Adjust DVI Input Picture Quality............................................................. 42

3.2.7 Adjust

3.2.9 PIP............................................................................................................. 45

3.2.10 Setup ......................................................................................................... 45

3.3 MagicTune™ .................................................................................................... 47

4 Touchscreen .............................................................................................................. 54



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4.1 Installation......................................................................................................... 54

4.1.1 Serial Cable Connection ........................................................................... 54

4.1.3 Touchscreen Driver Installation................................................................ 55

4.2 Calibration......................................................................................................... 59

4.2.2 Configure Calibration Settings ................................................................. 59

Routine................................................................................... 61

Click

Settings .......................................................................................... 66

5.1 Cleaning ............................................................................................................ 67

5.1.1 Touchscreen .............................................................................................. 67

5.1.2 LCD........................................................................................................... 67

Filters ................................................................................................. 68

Drawings ............................................................................................... 69

vi ©Copyright 2006 CyberResearch, Inc

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Table of Figures

Figure 1: Installation Assembly ........................................................................................ 13

Figure 2: Gasket Installation............................................................................................. 14

Figure 3: Rack-Mount Landscape Installation.................................................................. 15

Figure 4: Rack-Mount Portrait Installation....................................................................... 16

Figure 5: Panel Mount Gasket Installation ....................................................................... 17

Figure 6: Panel-Mount Landscape Installation ................................................................. 18

Figure 7: Flush Panel-Mount Landscape Installation ....................................................... 20

Figure 8: Insert Mounting Clamp ..................................................................................... 21

Figure 9: Tighten Mounting Clamp .................................................................................. 21

Figure 10: 100 x 100mm VESA Mounting Holes ............................................................ 22

Figure 11: VESA Arm Clamp........................................................................................... 22

Figure 12: Affix Clamp to Benchtop ................................................................................ 22

Figure 13: SWC 100 Adapter Mounting Plate.................................................................. 22

Figure 14: Remove Screw................................................................................................. 22

Figure 15: Mounting Arm to Display ............................................................................... 23

Figure 16: Mounting Arm Base to Clamp ........................................................................ 23

Figure 17: Adjust Weight Capacity .................................................................................. 23

Figure 18: C Y RAQ ® Connection Layout.......................................................................... 24

Figure 19: Splash Screen .................................................................................................. 26

Figure 20: Screen Rotation Software Icon........................................................................ 36

Figure 21: Screen Rotation Program Menu ...................................................................... 36

Figure 22: Auto Adjustment ............................................................................................. 39

Figure 23: Touchscreen Cable Layout.............................................................................. 54

Figure 24: Splash Screen .................................................................................................. 55

Figure 25: Install Products ................................................................................................ 56

Figure 26: Calibration Target............................................................................................ 61

Figure 27: Calibration Target............................................................................................ 62

Figure 28: Click Settings Tab ........................................................................................... 65

Figure 29: Touch Settings Tab......................................................................................... 66

Figure 30: Cleaning Fan Filters ........................................................................................ 68

Figure 31: Display and Enclosure Dimensions................................................................. 69

Figure 32: Landscape Mounting Plate Dimensions .......................................................... 70

Figure 33: Portrait Mounting Plate Dimensions ............................................................... 71



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1 Introduction

Congratulations on your purchase of the most innovative and versatile Industrial

LCD monitor available today—the C Y RAQ ® 21. The CyberResearch C Y RAQ 21 uses a groundbreaking raised bezel design allowing the installation of a rugged 21.3″ flat panel display in a standard EIA 19″ rack! The engineers at CyberResearch have also designed mounting plates that allow the C Y RAQ 21 to be rack or panel-mounted in either landscape or portrait orientation. The accompanying screen rotation software rotates the desktop 90°, 180°, or 270° to provide a suitable viewing angle for any display orientation.

The C Y RAQ 21 complies with the power management regulations of VESA DPMS, making it extremely energy efficient—75W while active and 3W in power-saving mode.

The C Y RAQ 21 LCD monitor emits very low radiation levels and virtually no electromagnetic field. Fully compatible with the PC and Macintosh, the C Y RAQ 21 provides dual inputs (VGA and DVI) is “Plug & Play” compatible and also complies with

DDC1/DDC2B. The On Screen Display menu provides users with an intuitive interface making it simple to quickly adjust the display.

The C

Y

RAQ 21 is the first ever 21.3″ 1600 x 1200 flat-panel display capable of panel, swivel-arm or rack mounting. It sets a new standard for clear, bright, flicker-free images and its NEMA 4X front bezel makes it ideal for use in industrial environments.



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1.1 Why the C

Y

RAQ

®

21?

The C

Y

RAQ concept was conceived in the Engineering Department at CyberResearch as we began to examine how the recent advances in LCD technology and image quality could potentially affect our market and customer base. The LCD monitor today provides viewing angles comparable to CRTs with no discernable loss of picture quality; a LCD resultantly provides crisp, clean, deep images WITHOUT screen glare. Coupled with a flat screen, slim design, extremely low radiation and almost no electromagnetic emissions, an LCD monitor can provide some very distinct advantages to users in manufacturing, commercial and scientific applications.

Put simply, the innovation of the C

Y

RAQ series is derived from its size and applications.

Never before have the industrial and scientific markets been able to utilize large LCD monitors versatile enough to be rack, panel or VESA arm mounted yet robust and capable enough to perform in harsh environments. The C Y RAQ stainless steel enclosure not only provides an unmatched degree of protection to the unit’s components, it dually helps achieve a NEMA 4X rating capable of sustaining normal operation (when installed correctly) while enduring screen washdown and other procedures commonly practiced in a harsh environment.

The CyberResearch, Inc. C Y RAQ series displays have been engineered to couple with a revolutionary new mounting plate system that allows a user to install the C

Y

RAQ display into a rack, or a panel without retrofitting disparate hardware, drilling holes, or welding mounting studs. The mounting plate systems make it a snap to install a C Y RAQ into a standard 19″ rack, or panel-mount in any orientation.

Currently, the C Y RAQ family is comprised of many, many models including displays featuring rear controls only, VESA mounting, choice of color and touchscreen (serial or

USB available). CyberResearch has also expanded the C

Y

RAQ family to include the

C

Y

RAQ

®

12

(12″)

, C

Y

RAQ

®

15

(15″), C

Y

RAQ

®

17

(17″) , (in addition to 19″, 21″

& 24″) models—please call us or visit our website for more information.

2 ©Copyright 2006 CyberResearch, Inc

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1.2 CyberResearch

®

AR Bonding™ Technology

Standard LCDs used in bright ambient light may appear “washed out” due to excessive reflection from these lighting conditions. CyberResearch has developed a manufacturing technique that reduces ambient light reflection inside the display case, making our LCDs appear brighter—even in direct sunlight.

CyberResearch now offers AR Bonding™ Technology on our entire line of signature

C

Y

RAQ ® LCDs, which dually seals the display while significantly reducing the transmission of reflected light to it. We’ve accomplished this by utilizing a high-quality bond that optically couples the front cover glass to the face of the display. This technique practically eliminates internal light reflection, which directly improves viewing quality.

Additionally, sealing the display with AR Bonding™ Technology greatly enhances its structural integrity, providing superior shock protection and dually eliminating the possibility of trapped moisture between the LCD and cover glass. This not only reduces troublesome fogging in humid and moist conditions, it keeps condensation and wetness away from your LCD.

Reducing the effect of ambient light reflection on your display can dramatically improve its performance! When AR Bonding™ Technology is applied to a 250 nit display, it can increase the effective contrast and provide the enhanced daylight viewing equivalent to that of a 500 or 600 nit display without AR Bonding™ Technology. Minimizing refracted

` ambient sunlight to the LCD yields a discernable increase in display performance.



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1.3 Product Safety and Regulatory Information

To prevent fire or shock hazard, do not expose the unit to rain or moisture.

Dangerously high voltages are present inside this unit. Do not disassemble the unit—

there are no user-serviceable components inside the monitor’s enclosure. Please contact CyberResearch, Inc. for repair.

This equipment is not intended for use in critical applications where its failure to operate would create immediate life threatening circumstances. Applications including, but not limited to nuclear reactor control, aerospace navigation systems and life support systems are not appropriate for this product.

The C Y RAQ ® 21 should be mounted in a suitable cabinet or enclosure. The NEMA rating for this product is applicable only when the product is properly set up and installed.

FCC Notice:

The Federal Communications Commission Radio Frequency Interference Statement includes the following warning:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television receptions, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

European Notice

Products with the CE marking comply with the EMC Directive (89/336/EEC),

(92/31/EEC), (93/68/EEC) and the Low Voltage Directive (73/23/EEC) issued by the

Commission of the European Community.

Compliance with these directives implies conformity to the following European Norms:

• EN55022:1998+A1:2000 - Radio Frequency Interference

• EN55024:1998 - Electromagnetic Immunity of Information Technology

Equipment

• EN61000-3-2:1995+A1/A2:1998 - Power Line Harmonics

• EN61000-3-3:1995 - Voltage Fluctuations


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1.4 Specifications

Display

Display Type

Video Input Types

Screen Size (viewable area, diagonal)

Display Filter Screen Size

Display Brightness

Display Filter Brightness

Resolution, maximum

Resolution

Screen Protection

Display Special Features

LCD flat panel

Standard analog VGA (15-pin)

DVI (Digital Visual Interface)

S-video

Composite

21.3"

20" and larger

300 nits (High-Bright)

High-bright (250 to 340 nits)

1600 x 1200 pixels

640 x 480 pixels

800 x 600 pixels

1024 x 768 pixels

1280 x 1024 pixels

1600 x 1200 pixels

640 x 435 pixels

720 x 400 pixels

Glass

Anti-reflective coating

• Optimum Resolution: 1600 x 1200 @

60Hz

• The glass front panel is of high light transmission tempered glass. Units without touchscreen feature antireflecting, antiglare, hard-coat glass screens

• Display PC and video images simultaneously as picture-in-picture or as picture-by-picture (VGA or DVU for

PC, S-video or composite for video; PIP and PBP in landscape orientation only)

Maximum Number of Colors

Maximum Color Depth in Bits

Contrast Ratio

Aspect Ratio

Viewing Angle

Scanning

Frequency

Dot Pitch

Response Rate

Backlight Type

GTG (gray-to-gray)

16 million colors

24-bit color

900:1

4:3

° Horizontal

° Vertical

178°

178°

Vertical 56Hz....75Hz

Horizontal 30KHz....81KHz

Vertical (digital signals)

Horizontal (digital signals)

56Hz....75Hz

30KHz....81KHz

0.27mm

8ms

CCFT



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Chassis

Mounting Configuration

Protection Rating

Display Filter Protection

Front Panel Material

Chassis Material

Height, Rack Units

Front Panel Color

Custom Color Options

Chassis Special Features

Mounting

VESA Mounting Hole Pattern

Stand Features

CyberResearch

®

Displays

Rack-mount (EIA 19")

Panel-mount

Desktop / benchtop

Wall-mount

Swivel-arm mount

NEMA 4 sealed front panel

NEMA 4X

NEMA 12

IP65 (dustproof, most low-pressure jets of water)

Water-Resistant, Corrosion-Resistant (NEMA 4X)

Stainless steel

Stainless steel

9U (15.75")

Black

Custom color available ($300 for first unit, call for qty. pricing)

• Features an ultra-compact, corrosionresistant enclosure of heavy-duty stainless steel (304 SS). All models come with a water-resistant sealed front panel suitable for washdown.

• Built-in Poron® gasket seals between rear of display and user panel or rackmounting plate. When properly mounted in an appropriate enclosure, these displays meet NEMA 4X standards for watertightness.

•

Models CVSF 21B and CVBF 21B, designed for VESA swivel-arm mounting, do not include rear studs, gasket, or a mounting plate, but CVxx customers receive a $75 credit toward purchase of a swivel arm on request.

• The glass front panel is of high light transmission tempered glass. Units without touchscreen feature antireflecting, antiglare, hard-coat glass screens.

• May be ordered with user controls for

OSD and display power on the front or rear.

100x100mm VESA mounting holes

• Enclosure can be rack, panel, wall, or swivel arm mounted

• Universal mounting plate facilitates mounting in a standard EIA 19" rack, or can be used behind panel for secure panel mounting

•

Optional portrait rack-mounting plate

(substituted on request) lets you rackmount display in portrait orientation screen rotation software included)


CyberResearch

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Displays

Indicators, Switches, & Controls

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On Screen Display (OSD) Control Functions

Front Panel

Controls

OSD Controls

Other Controls/Features

Rear Panel

Controls

Power On/Off Switch

Indicators

Power On/Off

System in Sleep Mode

Signal Connectors

Video Input Connectors

Cables

Video Cable Length (included)

Cabling Details

Power Supply

Power Supply Form Factor

Nominal Input Voltage(s)

Input Voltage Range(s)

Input Frequency

Power Supply Input Connector

Power Consumption

Power Consumption Details

Cooling

Cooling Summary

Cooling Fans

Number of Fans of This Type

Fan Size

Fan Location(s)

Air Filter Location

Brightness

Contrast

RGB color adjustments

Horizontal position

Vertical position

Color balance

Color temperature adjustment

Video source selection

Select language for OSD controls

Position of OSD controls

Reset to factory defaults

Geometry (parallelogram)

Sharpness

Auto adjustment

Gamma

Appearance of OSD controls

Duration of OSD controls onscreen

OSD controls for menu navigation (5 buttons)

• Auto Button: One-touch automatic screen adjustment

• Exit Button: Quits OSD menu (switches between analog or digital signal inputs when the OSD menu is off)

• +/- Button: Increase/decrease item selected in OSD menu

1 on/off switch

LED indicates power on

Shown by pulsing power LED

HD15 (standard VGA) connector

DVI-D Dual Link (25-pin) connector

RCA composite video (NTSC) connector

S-Video connector

6 feet

15-pin D-sub VGA, DVI-D, and AC power cables included (6-ft each)

Built-in (integral)

115/230VAC

90...264VAC

50/60Hz

On rear panel

NEMA standard male PC cord socket w/ 6-ft USA power cord

63W active, 2W in power-saving mode

3 cooling fans

3

60mm X 60mm

Rear

Rear



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Environmental Specifications

Operating Temperature

Storage Temperature

Relative Humidity, noncondensing

Shock Resistance

Vibration

Resistance

Operating

Operating

Altitude, Max.

Safety & Standards Compliance

MTBF (average) -- Display Backlight

Power Management

Dimensions

Width

Height

Depth (including handles)

Width, Rack-Mount

Height, Rack Units

Depth Behind Panel

Protrusion from Rack (including handles)

Panel-Mount Cutout, Width

Panel-Mount Cutout, Height

Dimension Details

Flush Panel-Mount Dimensions

Depth (including handles)

Depth Behind Panel

Protrusion from Rack (including handles)

Panel-Mount Cutout, Width

Panel-Mount Cutout, Height

Weight

Weight

Display Filter Weight

CyberResearch

®

Displays

50°F....122°F (10°C....50°C)

-4°F....140°F (-20°C....60°C)

10%....95%

30g half-sine for 11ms

15 to 57Hz: 0.006" peak-to-peak; 57 to 640Hz sine: 1.0g peak-to-peak

1.89mi (3.05km)

50000 hours

EPA Energy Star compliant

DPMS (Display Power Management Signaling)

19.02" (483mm)

15.71" (399mm)

3.11" (79mm)

EIA standard 19 inches at flanges

9U (15.75")

1.41" (35.8mm)

1.7" (43.2mm)

17.32" (440mm)

14.02" (356mm)

• Bezel Depth in Front of Panel: 1.58" + gasket thickness

• Gasket Depth: 0.125" max., 0.11" compressed

• Mounting Adapter Plate Depth: 0.1"

• Rack Height in Portrait View: 19.2"

(11U)

• Panel-Mount Cut-Out (outside mounting studs): 440mm x 356mm

3.3" (83.82mm)

3.1" (78.74mm)

0.2" (5.08mm)

19.2" (487mm)

15.78" (401mm

24.03lbs (10.9kg )

Under 30 lbs.


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1.5 Features

1.5.1 Overview

The CyberResearch C Y RAQ ® 21 is a 21.3-inch analog/digital LCD monitor that offers the highest quality images possible with dual analog and digital source input. Its Dual input (VGA and DVI) allow users to connect two different input sources simultaneously.

The C Y RAQ 21 offers a 500:1 contrast ratio, 1600 x 1200 resolution, pixel pitch of

0.270mm H/V, Xtrawide™ 170°/170° viewing angle, Analog/Digital video inputs, a scanning frequency of 30-93 kHz horizontal and 56-85 Hz vertical, and advanced image scaling.

¾ 21.3" Viewable Screen Size

¾ 1600 x 1200 @ 67 Hz

¾ Breakthrough Universal Mounting Plate Allows the 21.3″ C Y RAQ to Mount in a

19″ Rack

¾ 0.27 MM Dot Pitch

¾ Connects Via VGA (15-Pin) and Digital (DVI)

¾ Source Button Allows User to Toggle Between Inputs

¾ NEMA 4X Rating

¾ Rack, Panel, or Swivel-Arm Mounted

To achieve optimum response time the C Y RAQ requires a computer with CPU speeds of

486 or higher. The C Y RAQ is compatible with Windows and Macintosh operating systems. To operate the display at its highest resolution a video card that supports 1600 x

1200 pixels is required. See 1.4.3 for CyberResearch video cards that meet this requirement.

1.5.3 Recommended Video Cards

The CyberResearch video cards listed below support the C Y RAQ 21 maximum video resolution of 1600 x 1200 (most of the cards listed exceed this specification). Given the nature of the video card market, one or more of the cards listed below may be replaced by a card with superior technology and capabilities at a more reasonable price point. Please reference our web site for the latest and most complete details on each card.

Single Output

Dual Output

1.

GRI AGP64: AGP VGA Graphics card with 64MB DDR VRAM

2.

GRI PCI32: PCI SVGA Graphics Card with 32MB VRAM

3.

GRI AGPD128: VGA AGP Graphics Card with Dual DVI or VGA, 128MB DDR

SDRAM

Triple Output

4.

GRI AGPT128: AGP Parhelia™ Triple VGA Graphics Card with 3 RGB Outputs, 2

DVI Outputs, TV Output, 128MB DDR VRAM

5.

GRI AGPT256: AGP Parhelia™ Triple VGA Graphics Card with 3 RGB Outputs, 2

DVI Outputs, TV Output, 256MB DDR VRAM



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2 Setup

2.1 Unpacking the C

Y

RAQ

®

21

Before unpacking it is very important to locate the C Y RAQ monitor in a suitable environment. Make sure the installation location has good ventilation, is out of direct sunlight, away form excessive dust, dirt, heat, water, moisture and vibration. Please see

Specifications section for environmental details.

2.1.1 Your Package Contains:

1) A C Y RAQ Series Display

2) C Y RAQ ® Series Drivers & Manuals CD

3) 6-ft. Power Cable

4) 6-ft VGA and DVI cables

Panel PC Owners:

If display is part of a C Y RAQ panel pc system, package contents will vary from list shown at left. See “Included with C Y RAQ

®

PPC” in panel pc user manual for a complete list of panel pc package contents.

5) User’s Manual

6) Universal Mounting Plate CRMS UNL (applies to landscape Rack-Mount and

Panel-Mount Applications only) or Portrait Mounting plate CRMS POR (applies to portrait Rack-Mount applications)

7) Eight Button Head Mounting 10-32 1/2″ Bolts

8) Fourteen 10-32 Mounting Nuts.

-OR-

CPBF, CPBR, CPSF & CPSR 21B come with 10 Mounting Clamps lieu of

CRMS UNL or CRMS POR, 10-32 1/2″ mounting bolts and 10-32 nuts.


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2.1.2 Optional Accessories:

1) Longer VGA and DVI cables (call for available lengths)

2) Touchscreens are available for all models

3) SWC 100 VESA mounting plate for VESA mount models

3

N OTE

: If any of these items are missing or damaged contact

CyberResearch, Inc. immediately

C Y RAQ

®

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BRUSHED STAINLESS STEEL BEZEL BLACK COLOR STAINLESS STEEL BEZEL

C

Y

RAQ ® 24 Series: 24″ LCD Display, 1920 x 1200, 300 nits*

#CRSR 24C ........................Universal Mount; Rear Controls #CRBR 24C ....................... Universal Mount; Rear Controls

#CRSF 24C ...................... Universal Mount; Front Controls #CRBF 24C ......................Universal Mount; Front Controls

C Y RAQ ® 21 Series: 21.3″ LCD Display, 1600 x 1200, 250 nits*

#CRSF 21B ...................... Universal Mount; Front Controls #CRBF 21B ......................Universal Mount; Front Controls

#CRSR 21B ....................... Universal Mount; Rear Controls #CRBR 21B ....................... Universal Mount; Rear Controls

#CVSF 21B ...................VESA Mount Only, Front Controls #CVBF 21B .................. VESA Mount Only, Front Controls

#CVSR 21B .................... VESA Mount Only, Rear Controls #CVBR 21B .................. VESA Mount Only, Front Controls

#CPSF 21B............................... Panel Mount, Front Controls #CPBF 21B............................... Panel Mount, Front Controls

#CPSR 21B ..................... Flush Panel Mount, Rear Controls #CPBR 21B .....................Flush Panel Mount, Rear Controls

C Y RAQ ® 19 Series: 19″ LCD Display, 1280 x 1040, 250 nits*

#CRSR 19C ........................Universal Mount; Rear Controls #CRBR 19C ....................... Universal Mount; Rear Controls

#CVSR 19C ....................VESA Mount Only; Rear Controls #CVSR 19C ................... VESA Mount Only; Rear Controls

#CPSR 19C ....................Flush Panel Mount; Rear Controls #CPBR 19C ....................Flush Panel Mount; Rear Controls

C

Y

RAQ ® 17 Series: 17″ LCD Display, 1280 x 1024, 1000 nits*

#CPSF 17SA ..................Flush Panel Mount; Front Controls #CPBF 17SA ................. Flush Panel Mount; Front Controls

#CPSR 17SA ...................Flush Panel Mount; Rear Controls #CPBR 17SA...................Flush Panel Mount; Rear Controls

#CFSF 17SA .................. Flush Rack Mount; Front Controls #CFBF 17SA .................. Flush Rack Mount; Front Controls

C Y RAQ ® 15 Series: 15″ LCD Display, 800 x 600, 1600 nits*


#CPSR 15SA ..................Flush Panel Mount; Rear Controls #CPBR 15SA ..................Flush Panel Mount; Rear Controls

#CFSF 15SA ................. Flush Rack Mount; Front Controls #CFBF 15SA ................. Flush Rack Mount; Front Controls

C

Y

RAQ ® 12 Series: 12″ LCD Display, 800 x 600, 1250 nits*


#CPSR 12SA ..................Flush Panel Mount; Rear Controls #CPBR 12SA ..................Flush Panel Mount; Rear Controls

* Please see our web site for the latest additions and updates to the C

Y

RAQ family


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2.2 Rack Mounting: CRxF/CRxR 21

IMPORTANT! Ask yourself these questions before beginning installation:

1. Is sufficient power is available?

2. Is sufficient space is available to allow for proper airflow both inside and around the display?

3. Is there a possibility the air temperature inside the rack will exceed the C Y RAQ ®

21’s rated specification? (Operating temperature: 50°F....113°F ((10°C....45°C).)

3

N OTE

: Though this product is designed to operate up to 113°F (45°C) with proper ventilation, the life span of any electronic device is shortened when it is consistently operated at high temperatures—keep rack temperature as low possible

4. Is there a possibility that the ambient humidity around the display will exceed its rated specification? (Relative Humidity, non-condensing: 10%....80%.)

C Y RAQ Mounting Nuts

(Supplied)

3

N OTE

: CRMS Universal

Mounting Plates Affixed Directly to

Server Rack’s Mounting Holes

Server Rack

(Cutaway)

Mounting

Plate Bolt

(Supplied)

C Y RAQ

Display

CRMS UNL

Universal Mounting

Plate

Figure 1: Installation Assembly



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2.2.1

Rack-Mount Gasket Installation

Installing the C

Y

RAQ ® in the landscape orientation requires 9U (15.5″) free rack space.

Prior to installing the C Y RAQ into a rack, the included gasket must be affixed to the mounting plate.

IMPORTANT! Unless requested at the time of purchase, the display is shipped with

gasket applied. Skip to section 2.2.2.

However, in certain instances the mounting gasket may be shipped loose to allow for increased installation flexibility in the case of custom applications. This permits customers to then choose which mounting application best suits their environment— panel- or rack-mount. Affixing the gasket to the back of the C

Y

RAQ’s enclosure is recommended for panel mounting applications; while adhering directly to the mounting plate is recommended for rack-mount applications.

The mounting gasket is a critical component to this monitor’s NEMA 4X rating for watertightness—it must be installed correctly to meet this standard. It is also important to note that the rack-mount installation procedure differs from the panel mount procedure.

Please read the instructions below carefully before installing the gasket.

A

1. On a flat surface, orientate the mounting plate as depicted in Figure 2.

2. Arrange the gasket to match mounting plate.

3. Remove adhesive backing from Section A of

Center Hole the gasket.

3

N OTE

: It’s important to focus on aligning the holes of gasket and mounting plate rather than their respective edges.

4. Align center hole in gasket with center hole on mounting plate, take care not to let other portions of the gasket in Section A touch mounting plate until aligned properly.

5. Carefully align and place the rest of Section A holes, working out from center.

Figure 2: Gasket Installation

6. When done, firmly press down and smooth gasket in Section A.

7. Repeat process for each of the other three sides.


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3

N OTE

: Portrait mounting orientation requires 11U (19.2″) free rack space.

3

N OTE

: Follow Section 2.2.1 Rack-Mount Gasket Installation procedure prior to beginning the steps below.

1. Align mounting plate rack-mount holes with server rack mounting holes; see Figure 3 for correct mounting orientation. Ensure gasket faces outward.

2. Install the eight 10-32 1/2″ button head bolts into rack-mounting holes to secure mounting plate to the server rack.

3

N OTE

: Steps 3 & 4 require two people.

3. Align studs with the monitor mounting holes in mounting plate and install the

C

Y

RAQ ® until the gasket is flush with rear of enclosure.

Important!

Do not exceed 30 in/lbs when tightening mounting nuts.

4. From inside rack, a second person must install and tighten the fourteen 10-32 mounting nuts.

Figure 3: Rack-Mount Landscape Installation



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Note: Follow Rack-Mount Gasket Installation procedure (if necessary) prior to beginning the steps below.

1. Align mounting plate rack-mount holes with server rack mounting holes; see

Figure 4 for correct mounting orientation. Ensure gasket faces outward.

2. Install the eight 10-32 1/2″ button head bolts into rack-mounting holes to secure mounting plate to the server rack.

Note: Steps 3 & 4 require two people.

3. Align studs with the monitor mounting holes in mounting plate and install the

C Y RAQ ® until the gasket is flush with rear of enclosure.

Important!


4. From inside rack, a second person must install and tighten the fourteen 10-32 mounting nuts.

Figure 4: Rack-Mount Portrait Installation


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2.3 Panel Mounting: CRxF/CRxR 21

Prior to performing subsequent steps, ensure the panel-mounting location (including panel thickness) is suitable for the C Y RAQ ® 21, and meets Environmental requirements in Specifications section.

3

N OTE

: Panel thickness should not exceed: .55" (14.1mm) if the unit has the standard

3.2mm (1/8") Poron™ gasket installed. Suggested panel thickness is calculated based on standard C

Y

RAQ 21 parts and dimensions, custom units may not meet these specifications. Prior to panel mounting a C Y RAQ, the included gasket must be affixed to the rear of the enclosure.

2.3.1 Panel-Mount Gasket Installation

IMPORTANT! Unless requested at the time of purchase, the display is shipped with

gasket applied. Skip to section 2.3.2.

However, in certain instances the mounting gasket may be shipped loose to allow for increased installation flexibility in the case of custom applications. This permits customers to then choose which mounting application best suits their environment— panel- or rack-mount. Affixing the gasket to the back of the C Y RAQ’s enclosure is recommended for panel mounting applications; while adhering directly to the mounting plate is recommended for rack-mount applications.

The mounting gasket is a critical component to this monitor’s NEMA 4X rating for watertightness—it must be installed correctly to meet this standard. It is also important to note that the rack-mount installation procedure differs from the panel mount procedure.

Please read the instructions below carefully before installing the gasket.

1. Place the monitor face down on a flat surface with bottom of the monitor closest to you; take care not to damage or scratch the screen.

2. Arrange the gasket to match monitor orientation; align Section D with bottom of monitor’s enclosure.

3. Remove adhesive backing of Section A on gasket.

3

N OTE

: It’s important to focus on aligning the holes of gasket and studs on the rear of the enclosure rather than their respective edges.

4. Align center hole (in Section A) of gasket with center stud on rear of monitor; take care not to let other portions of the gasket touch mounting plate until aligned properly.

5. Carefully align and place the rest of

Section A, working out from center.

6. When done, firmly press down and smooth gasket in Section A.

7. Repeat process for each of the other three sides.

B

A

D

C

Figure 5: Panel Mount Gasket Installation



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2.3.2

Panel Mounting the Monitor

1. Panel cutout is 356mm H x 440mm W for landscape installation (Figure 6).

2. Install C Y RAQ ® in panel cutout. Ensure all studs clear cutout opening and

Poron ™ gasket on the rear of the unit is flush against panel (critical for NEMA compliance).

3

N OTE

: Steps 3 & 4 require a second person

3. Align studs on the C

Y

RAQ with the holes in mounting plate from the rear of panel (as seen in Figure 6).

Important!


4. Also from rear of the panel, second person must install and tighten the fourteen

5. 10-32 mounting nuts.

Figure 6: Panel-Mount Landscape Installation


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2.4 Flush Panel-Mounting: CPxF/CPxR 21B

Prior to performing subsequent steps, ensure the panel-mounting location (including panel thickness) is suitable for the C Y RAQ ® 21, and meets Environmental requirements in Specifications section.

3

N OTE

: Panel thickness should not exceed: .55" (14.1mm) Suggested panel thickness is calculated based on standard C

Y

RAQ 21 parts and dimensions, custom units may not meet these specifications. Poron ™ gasket is installed by CyberResearch, Inc. on CPBF &

CPBR 21 models.

2.4.1

Panel Mounting the Monitor

1. Panel cutout is 401mm H x 487mm W for landscape installation (Figure 7).

2. Install the display in panel cut out. Ensure and Poron ™ gasket on the rear of the unit is flush against panel (critical for NEMA compliance).

See Next Page For Illustration



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Figure 7: Flush Panel-Mount Landscape Installation


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3

N OTE

: Steps 3 & 4 require a second person

Figure 8: Insert Mounting Clamp

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3. With a second person holding the display in place at the front of the panel, insert

Mounting Clamps into slots on rear of display, as shown.

4. Ensure that hooks on clamp, butt against rear of slot as shown in Figure

9

5. Tighten Mounting

Clamps with

Phillips head screwdriver until snug.

Figure 9: Tighten Mounting Clamp



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2.5 VESA Mounting: CVBF/CVBR 21

3

N OTE

: These are “Quick Install” instructions for a popular style bench-top mount VESA arm. This VESA arm style

MAY NOT be the mounting choice you’ve selected for your C Y RAQ. Check the documentation accompanying your VESA arm.

1) Disconnect the power, video and touchscreen cables.

2) Secure cranking unit (#1) to bracket

(#2) with at least two bolts (Figure

11). The use of bolts and bolt position depends on thickness of desk. Fully secure bolts with included “T” type hex key.

3) Secure the clamp to the desk/bench top Figure 12). This will make subsequent installation easier. The clamp is capable of securing the arm to surfaces 15-100mm thick (30mm and up is ideal).

4) Before continuing, remove the screw from the arm’s base using a Philips head screw driver (Figure 14).

5) Carefully place display on the bench

3

N top with screen facing down, as seen in Figure 15.

OTE

: The SWC 100 permits 100 x

100mm VESA monitors and 75 x 75mm

VESA arms to be used jointly.

6) Secure the SWC 100 adapter (Figure

13) to the VESA arm.

100 x

100

VESA

Figure 10: 100 x 100mm VESA Mounting Holes o n

Figure 11: VESA Arm Clamp

Figure 12: Affix Clamp to Benchtop

Figure 13: SWC 100 Adapter Mounting Plate

Figure 14: Remove Screw


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7) Secure the arm/adapter plate assembly to the display.

8) Secure arm to the clamp with 4 flat head screws (Figure 16); tighten using the “L” shaped hex key

.

VESA

Arm

SWC 100

Rear of

C

Y

RAQ 21

Figure 15: Mounting Arm to Display

3

N OTE

: Check arm capacity setting prior to installation.

9) Use the “T” hex key provided to adjust the weight capacity (Figure 17).

a. Carefully support the main body of arm while gently pushing downward b. Turn hex key counterclockwise

(toward ‘-’) to decrease capacity c. Clockwise (toward ‘+’) to increase capacity

Figure 16: Mounting Arm Base to Clamp

Figure 17: Adjust Weight Capacity



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2.6 Connecting the Display

IMPORTANT! Before connecting the power cable to the display, connect all the other cables first.

Figure 18: C Y RAQ

®

Connection Layout

Power

Switch

Power DVI Video

Port

Analog

Video Port

Comp.

Video Port

S-Video

Port

Serial Port

3

N OTE

: Turn off the computer before connecting the display

1. After connecting all other cables, connect the power cable to the power jack on the back of the display; refer to Figure 18.

2. Flip the Power Switch on the rear of the display (Figure 18) to the “On” position.

3. Press the On/Off Button on the front of the display, the status light will illuminate.

4. Start the computer.

5. If the computer is running, restart.

6. The display should now function normally.

3

N OTE

: See section 4 Touchscreen for connection and driver instruction

3

N OTE

: If the C

Y

RAQ’s screen remains blank or displays the error message

“Out of Range” or “No Input Signal,” there may be a connection or signal problem. One or a combination of the possibilities listed below may be the cause:

¾ Windows resolution is set either too high or two low for the display; check the resolution by reinstalling the old monitor

¾ The refresh rate may be set too high. The refresh rate of an LCD monitor doesn’t need to be set as high as a CRTs refresh rate; set the refresh rate @ 60Hz.

¾ The power source isn’t 115VAC.


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¾ The video cable isn’t tightly connected at one or both ends; reconnect and tighten the cable adapter screws.

¾ The analog and DVI cables are both connected to the display and the same computer.

¾ The display is reading the wrong video input; push the Exit/Source button to toggle between the VGA and DVI inputs.

¾ The unit is malfunctioning.



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2.7 Display Driver Installation

1. Insert the driver CD into the computer’s CD drive.

2. When the splash screen appears, select Install Drivers.

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Figure 19: Splash Screen

3. When the Install Products window appears, click Display Drivers.


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4. Then click on your operating system

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5. Select C

Y

RAQ 21 and click OK



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6. Read the monitor warning, “Select the monitor name that exactly matches the name printed on the front of your monitor or on the back label. If you select the wrong monitor, restart Windows in “Safe Mode” and use this CD-ROM (or diskette) again to select the correct monitor.

7. Then Click Install

8. When the Digital Signature window appears, click Yes

9. When the driver has been installed a Monitor Setup message will appear, click

OK


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3

N OTE

: If the C

Y

RAQ ® doesn’t display an image immediately, move the mouse to awaken it from “Suspend” mode.

3

N OTE

: If an image still isn’t displayed, toggle the Exit/Source button to ensure the correct input is being used.



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2.8 Screen Rotation Software

The C Y RAQ ® Series of displays comes with software that allows users to rotate their desktop to 0, 90, 180 and 270 degrees. This software is essential if mounting the C

Y

RAQ in a position other than landscape.

If you package contains just one CD, the C

Y

RAQ

®

Series Drivers & Manuals CD,

MagicRotation™ software has been bundled with your product; please proceed with

MagicRotation™ Installation instructions.

3

N OTE

: Close all unnecessary applications before continuing; at the end of this procedure you will be prompted to restart your computer.

1. Insert the Drivers & Manuals CD into your CD drive.

2. When the splash screen appears, choose “Install Drivers”.


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3. Choose Magic Rotation.

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4. Then choose your operating system.



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5. Choose the setup language for the installation

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6. Then click Next to continue.


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7. When the license agreement appears, click one of the radio buttons to accept or reject the terms of the agreement, and then click Next.

8. Choose the location for Setup to install the files. You can accept the default location C\Program Files, or choose an alternate location via the Change button.

When done, click Next.



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9. Before the installation begins, you’re given the opportunity to go back to any of the configuration choices you’ve made and make changes. When done, click the

Install button to begin the installation process.

10. A progress bar appears as the installation is configured


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11. When the Installation Wizard completes the installation, the option is given to restart (recommended) your computer. Click one of the radio buttons, then click

Finish.



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1. After completing the installation (restarting your computer is recommended), an icon appears in your taskbar tray, like the one below.

Figure 20: Screen Rotation Software Icon

2. To access the screen rotation program menu, right-click on the icon shown in

Figure 20.

Figure 21: Screen Rotation Program Menu

From the menu, you can choose to rotate your desktop several different ways, assign hotkeys, or view online help.


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3 Using the C

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RAQ

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3.1 User Controls

Function Button Action

OSD Off:

¾ Launches the OSD menu and highlights function displayed

OSD On:

¾ Selects menu items

Push and hold (5 seconds) to lock (and unlock) OSD menu

VGA/DVI Inputs OSD Off:

¾ Enables/selects VGA/DVI preset

LCD viewing configurations

(Entertain, Internet, Text, Custom).

Video/S-Video Inputs OSD OFF

¾ Enables/selects preset LCD viewing configurations (Custom, Dynamic,

Standard, Movie)

OSD On:

1. Selects/adjusts options on the OSD menu

OSD Off:

¾ Activates the brightness adjustment control

OSD On:

¾ Selects/adjusts options on the OSD menu

OSD Off:

¾ Switches the display’s input Analog,

Digital, Composite, S-Video

OSD On:

¾ Used to select an OSD menu item



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OSD Off:

¾ Automatically adjust image quality to optimum level

OSD On:

Automatically adjust image quality to optimum level

OSD On/Off:

¾ Activates Picture In Picture window

(according to settings selected in

OSD).

Power


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3.2 Using the Display

The Auto Adjustment feature allows users to quickly adjust the display’s settings to optimum level.

1. To initiate the Auto Adjust feature, press the Auto button.

When the 'AUTO' button is pressed, the Auto Adjustment screen appears as shown below. The Auto adjustment allows the monitor to self-adjust to the incoming video signal. The values of fine, coarse and position are adjusted automatically.

(Available in Analog mode only)

To make the automatic adjustment function sharper, execute the Auto Adjustment function while the AUTO PATTERN is on.

¾ If auto adjustment does not work properly, press AUTO button again to adjust picture with more accuracy.

¾ If you change resolution in the control panel, auto function will be executed automatically.

Figure 22: Auto Adjustment



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3.2.2

Locking the OSD Function

After pushing the "MENU" button more than 5 seconds, OSD function is locked (or unlocked). Even if you use the OSD adjustment lock function, you can still adjust MagicBright™ and Brightness and Contrast of the monitor

3.2.3

Selecting a Brightness Preset

VGA/Digital(DVI):

This feature provides the optimum viewing environment based on the type of content you’re watching.

1. Push Down Arrow once to view the current setting

2. Push repeatedly to view the other three preconfigured modes in succession. (

Custom → Entertain → Internet → Text )

3.2.4

Accessing/Editing Your Source List

1. To edit/rename your source list choose Edit Name > Choose Input > Select from the list of preset options (Game, Camcorder, DVD Combo, etc…)

2. Press Menu when done.


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3.2.5

Adjust VGA Input Picture Quality

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3.2.5.1 MagicBright Preset Configurations

Select VGA (analog) Source, then Menu > Picture > MagicBright

Currently four different preset modes are available: Text, Internet, Entertain and Custom.

Each mode has its own pre-configured brightness value. You can easily select one of four settings by simply pressing the Menu button.

3.2.5.2 Custom

Adjust brightness and contrast to personal preference.

Select VGA Source, then Menu > Select Picture > Custom

1. Contrast: Adjust the Contrast.

2. Brightness: Adjust the Brightness.

3.2.5.3 Image Lock

Select VGA Source, then Menu >Select Picture > Image Lock

Image Lock is used to fine-tune and get the best image by removing noise that creates unstable images with jitter and shimmer. If satisfactory results are not obtained using the

Fine adjustment, use the Coarse adjustment and then use Fine again. This option also allows you to adjust the image location relevant to the edges of your monitor.

Available in Analog Mode Only

1. Coarse: Removes noise such as vertical stripes. Coarse adjustment may move the screen image area. You may relocate it to the center using the Horizontal Control menu

2. Fine: Removes noise such as horizontal stripes. If the noise persists even after

Fine tuning, repeat it after adjusting the frequency (clock speed).

3. Sharpness: Adjust the Sharpness.

4. H-Position: Adjusts the screen location horizontally.

5. V-Position: Adjusts the screen location vertically.



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3.2.5.4 Adjust PIP Picture Quality

Select VGA Source, then Menu > Picture > PIP Picture

1. Contrast: Adjusts the Contrast of the PIP window on the screen.

2. Brightness: Adjusts the Brightness of the PIP window on the screen.

3. Sharpness: Adjusts the Sharpness of the PIP window on the screen.

4. Color: Adjusts the Color of the PIP window on the screen.

5. Tint: Adds a natural tone to the PIP window.

Available when PIP is on.

3.2.6

Adjust DVI Input Picture Quality

Select DVI Source, then Menu > Picture > PIP Picture

3.2.6.1 Preset Configurations

The DVI digital input has four automatic picture settings ("Dynamic", "Standard",

"Movie" and "Custom") that are preset at the factory. "Custom" allow you to set and automatically retain personalized picture settings.

3.2.6.2 Custom


Select DVI Source, then Menu > Select Picture > Custom



3. Sharpness: Adjust the Sharpness

4. Color: Adjust the Picture Color

3.2.6.3 Size

Adjust picture size.

Select DVI Source, then Menu > Select Picture > Custom

1. Normal

2. Zoom1

3. Zoom2

4. Wide


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Select Video/S-Video, then Menu > Picture > PIP Picture

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3.2.7.1 Preset Configurations

The Video/S-Video input has four automatic picture settings ("Dynamic", "Standard",

"Movie" and "Custom") that are preset at the factory. "Custom" allow you to set and automatically retain personalized picture settings.

3.2.7.2 Custom


Select Video/S-Video, then Menu > Picture > Custom



3. Sharpness: Adjust the Sharpness

4. Color: Adjust the Picture Color

5. Tint: Adds tone to the image

3.2.7.3 Size

Adjust picture size.

Select Video/S-Video, then Menu > Picture > Size

1. Normal

2. Zoom1

3. Zoom2

4. Wide

3.2.7.4 Film Mode

Select Video/S-Video Input, then Menu > Picture > Film Mode

Film mode offers theater-quality viewing experience



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3.2.8

MagicColor Pro

Select Analog or Digital, then Menu > MagicColor Pro

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Implements the natural color chroma according to the display screen, can improve skin tones. Automatically adjusts to the display screen.

1. Off

2. Intelligent: Displays natural colors even sharper.

3. Full: Displays both natural skin tones and colors even sharper.

4. Demo: Displays the improved image on the left and the original on the right.

3.2.8.1 Color Tone

Select Input, then Menu > Source> MagicColor Pro > Color Tone

Adjusts color tone

3.2.8.2 Gama

Select Analog or Digital Input, then Menu > Source> MagicColor Pro > Gama

Can implement the grayscale gradient to the preference of the user.

Increased Mode number: Displays the full screen more naturally and softer and sharpens the dark scale.

Decreased Mode number: Displays the full screen sharper and improves the bright scale.

3.2.8.3 6-Color

Select Input, then Menu > Source > MagicColor Pro > Gama

Red, Green, Blue, Cyan, Magenta and Yellow can be adjusted individually.

1. Saturation: Adjusts the color saturation.

2. Hue: Adjusts the color tones.

3. Reset: Returns to the original screen mode.


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3.2.8.4 Color Preset Configurations

Select Input, then Menu > Source> MagicColor Pro > Color Weakness

User can create custom RGB settings and save in two different profiles:

1. Custom1

2. Custom2

3.2.9

PIP

Select Analog/Digital Source, then Menu > PIP

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Note: Analog or DVI inputs can be selected for the main source input, Video or S-Video can be selected for the PIP screen only. Once in the PIP menu you can adjust the Source,

Size and Position of the PIP window.

3.2.10

Setup

Menu > Setup

3.2.10.1 Language

Choose from 11 language configurations



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3.2.10.2 Transparency

Changes the opaqueness of the OSD background

1. High

2. Medium

3. Low

4. Opaque

3.2.10.3 Bluescreen

If no signal is being received or the signal is very weak, a blue screen automatically replaces the noisy picture background. If you wish to continue viewing the poor picture, you must set the "Blue screen" mode to "Off".

3.2.10.4 Reset

Returns all settings to factory defaults

1. Image Reset: Available in Analog Mode Only

2. Color Reset: Available in Analog/Digital(DVI) Mode Only


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3.3 MagicTune™

Once installed, MagicTune™ allows a user to adjust the display using a keyboard and mouse in lieu of the display’s hardwired function buttons on the rear of the unit. The GUI

(Graphical User Interface) is comprised of five tabs: Picture, Color, Image, Option and

Support. The tab-specific menu is listed in the container at the left side of the window.

1. To begin, launch the MagicTune™ application.

Picture Tab

2. Click the Picture tab.

Brightness

3. Click the Brightness button.

• Use the slider to control to either dim or brighten the display.



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Contrast

4. Click the Contrast button.

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Displays

• Use the slider to adjust the light and dark areas on the display

Resolution

5. Click the Resolution button.

• Select from the five supported resolutions


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MagicBright™

6. Click the MagicBright™ button.

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• Choose from one of the four pre-configured brightness levels, based upon the type of work you view most

Color Tab

1. Click the Color tab.

Color Tone

2. To adjust the color tone on the display, click Color Tone.

• Choose from one of the three preconfigured settings



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Color Control

3. Click the Color Control button to adjust the RGB values.

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• Use the sliders to adjust the color value of Red, Green, and Blue

Calibration

4. Click the Calibrate button to access the Calibration GUI…

5. …then click Launch to automatically adjust and optimize the display color.


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Image Tab

1. Click on the Image Tab

Position

2. Click the Position tab to adjust desktop position.

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• Adjust desktop position using the four arrows in the center of the grid

Image Setup

3. To refine the desktop image, click the Image Setup button.

4. Click Auto Setup to allow MagicTune™ to adjust these settings for you.

Click Reset to return to default settings.



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Option Tab

Source Select

Since the C Y RAQ ® 21 is a dual input monitor, Source Select feature allows the user to toggle between the analog and digital input.

1. To toggle between monitor inputs, click Source Select…

2. …then, click either Analog or Digital.

Preference

1. To enable the MagicTune™ icon in your task tray, click the corresponding checkbox.

2. To choose the default MagicTune™ program language, select from the Select

Language drop-down menu.


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Support

The Support tab provides other useful program information

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4 Touchscreen

Touchscreens are the ultimate human/machine interface. In a touchscreen system, touching what you see onscreen makes the computer respond. The touchscreen system is logical, intuitive and simple. Using touchscreens, workers can precisely control complicated processes without being tethered to a keyboard and mouse. People who have never used a computer before can immediately interact successfully with a touchscreenbased computer system allowing airline customers to access flight information, CNC machinists to quickly change programs, and wait staff can instantly send your order to the kitchen—all with the touch of their finger.

4.1 Installation

The Touchscreen and internal controller board inside your C Y RAQ ® display have already been installed for you by the engineers at CyberResearch, Inc. You should never need to open the case of this unit to install/change any of the internal connections or for any other reason. If you think there is an internal connection problem, contact CyberResearch Inc. immediately.

4.1.1 Serial Cable Connection

1. Shutdown your computer.

2. Plug the DB9 male end of the supplied serial cable into the DB9 female connector on the back of the C Y RAQ enclosure.

3. Plug the DB9 female end of this cable into the computer's DB9 serial port. If you have a 25-pin serial port, use the optional DB9 male to DB25 female adapter.

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DB9

M

Touchscreen

Cable

Video

Cable

DB9

F

PC Bus

Controller

To Computer’s Video Card

Figure 23: Touchscreen Cable Layout


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4.1.2 USB Cable Connection

1. Shutdown your computer.

2. Plug the USB cable into the display’s USB connector on the back of the enclosure.

3. Plug the other end of the USB cable into a free USB port on the back of the computer.

4.1.3

Touchscreen Driver Installation

1. Reboot your computer.

2. After Windows loads, put the CyberResearch Software and Utilities CD into the

CD drive.

Figure 24: Splash Screen

3. When the splash screen appears (Figure 24) click on Install Drivers



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4. Then click TouchScreen (Figure 25)

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Figure 25: Install Products

5. After the Welcome window appears, click Next to continue


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6. After accepting the license agreement, click Next

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7. Select controller type, interface, and then click Next



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8. Click Finish to install touch screen driver

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9. After touch screen driver is installed, you will be prompted to restart the computer

10. The driver you are installing is compatible with Windows. Click Continue

Anyway (you may need to do this more than once).


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11. Click OK

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12. Restart your computer before continuing with section 4.2.

4.2 Calibration

Three point calibration: Quick calibration of a known good touchscreen overlay. May be used to evaluate, test or verify actual touchscreen linearity.

No correction.

Four Point Calibration (Default): Will compensate for skew, and some edge linearity anomalies.

Best for general calibration.

Seven Point Calibration: More accurate than 3 point calibration. Helps calibrate screen to the edges.

No correction.

Twenty Point Calibration: Provides the highest level of touchscreen linearization and skew correction. Should be used to get the best possible calibration

May be used to extend the life of a failing touchscreen.

Calibration Offset: Because of the varied linearity that exists between touchscreen types, you may want to calibrate the edges of the touchscreen more precisely. Experiment with this setting to find the best result.

Default is 20%.

Select the large target to calibrate.

4.2.2

Configure Calibration Settings

Generally speaking, the default setting of 4 Point Calibration is quite accurate for most applications. It is recommended the user try this default setting before configuring

calibration with a different setting. If adjustments need to be made, use the procedure on the next page:



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1. Open the Hampshire TSHARC Control Panel (Start\All Programs\ Hampshire

TSHARC Control Panel). Click the Calibration tab.

2. Click/touch on the Configure button.

3. When the Calibration Options window appears: a. Click/touch on a Calibration Type icon

-AND- b. Choose an Offset radio button.

4. Then click/touch OK.


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4.2.3

Calibration Routine

1. Click/touch the calibration target seen in Figure 26 to begin calibration routine.

Figure 26: Calibration Target

2. Follow the on-screen prompts to complete calibration process.

Once you have selected the large calibration target from the control panel, the calibration program will begin.

3. As each target is displayed on the screen TOUCH and hold the center of each target as directed by the text located adjacent to each target.

4. Touch the center of each target as accurately as possible.

Hampshire calibration targets have been specially developed to assist you in calibrating your touchscreen as accurately as possible.

5. As each target is displayed, touch and hold the center of each calibration target until it shrinks and the “Hold” text changes to “Release”.

The calibration screen will automatically time out and return you to the control panel if the first point is not touched within 10 seconds. This time-out feature has been added to the calibration program to insure that you can exit the calibration screen in the event that you have a damaged our disconnected touchscreen. This time-out feature may also be configured for other time-out values.



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4.2.4

Calibration Test

This is the last screen displayed in the calibration process.

1. Touch the screen and notice if the calibration target is displayed under your finger or stylus. If the target appears directly under your finger, select the “Accept” button.

2. If the target does not appear directly beneath your finger or stylus, select the

“Cancel” button, reconfigure your calibration options and recalibrate until you get an acceptable calibration. You may adjust the “Offset”, or try a different calibration scheme.

3. Select “Accept” to apply and record your calibration data.

4. Select “Cancel” to return to the calibration tab. Once you return to the calibration tab, select, “OK” or “Apply” to save your settings.

5. If you have multiple monitors return to the “Screen Selection” tab and select another monitor to calibrate.

Figure 27: Calibration Target


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4.2.5

Drawing Test

Use the Test Feature to ensure calibration is accurate. Once you have calibrated your touchscreen, you may select the “Test” button located on the calibration tab of the control panel. This is a simple drawing program that you may use to determine if you touchscreen is working properly.

1. Open the Hampshire TSHARC Control Panel (Start\All Programs\ Hampshire

TSHARC Control Panel).

2. Click/touch the Calibration Tab, then click/touch the Test button



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3. Tap some points on the screen, or, write a word to ensure the program renders the contact points correctly.

4. When done, click/touch Quit.


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4.2.6

Right Click Emulation

The TSHARC Control Panel permits users to enable Right Click Emulation, which simulates functionality (where applicable) of a right mouse click. It works by touching the same point on the touchscreen for a specific amount of time predetermined on the

Click Settings tab of the TSHARC Control Panel. You can enable this functionality and define the amount of time necessary on the Click Settings tab, as seen in Figure 28.

Figure 28: Click Settings Tab

1. Click the Enable right click emulation checkbox to activate this feature.

2. The slider below the checkbox is used to determine the amount of time necessary when holding down a touchpoint to generate the right click event.

Event Area Settings:

Since it may be difficult to touch and hold an exact point on any touchscreen for a length of time, an event area is used to establish the size of the area in which a “hold” is acceptable.

3. The even area should be set to at least the same size as your finger tip.

4. Click or touch “Apply” to apply your selection. “OK” to apply and exit the control panel



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4.2.7

Touch Settings

Touch Sound: Check “Enable touch sound” to enable a beep when the touchscreen is touched.

Normal: Emulates a standard mouse. Selecting “Normal” will allow for singleclick, double click, drawing, dragging and right click option (if right click is enabled).

Touch down: Touch down will allow for a click event to take place at touch down. You will not be able to draw or drag if this option is selected.

Touch up: Touch sent only at touch up. Disables right click and double click functions. Click or touch “Apply” to apply your selection. “OK” to apply and exit the control

Figure 29: Touch Settings Tab


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5 Product Care

The C Y RAQ ® unit is basically a maintenance-free product. It does require occasional cleaning to keep it looking and performing its best. Additionally, please make sure the unit is placed with consideration for environmental temperature, humidity shock and vibration tolerances noted in the Specifications section of this manual. Those specifications are listed again below for your convenience.

Environmental Specifications

Operating Temperature

Storage Temperature

Relative Humidity, non-condensing

Shock Resistance

Vibration

Resistance

Altitude, Max.

Operating

Operating

50°F....113°F (10°C....45°C)

-4°F....122°F (-20°C....50°C)

10%....80%

30g half-sine for 11ms

15 to 57Hz: 0.006" peak-to-peak; 57 to 640Hz sine: 1.0g peak-to-peak

1.89mi (3.05km)

5.1 Cleaning

Prior to cleaning the C Y RAQ unit, disconnect power to the device.

5.1.1 Touchscreen

Clean the touchscreen with household glass cleaner or just plain water, and soft cloth.

¾ We do not recommend using paper products to clean the touchscreen.

¾ Always dampen the towel first, and then clean the touchscreen to reduce abrasion from the cleaning applicator.

¾ Glass cleaner sprayed directly onto the C Y RAQ’s screen could possibly be over sprayed leak into the back of a unit if not mounted correctly, and cause damage.

5.1.2 LCD

Clean the LCD screen with household glass cleaner or just plain water, and soft cloth

¾ Do not spray cleaner or water directly on any part of the unit—front or back.

¾ We do not recommend using paper products to clean your display screen

¾ Always dampen a soft cloth first, and then clean the LCD screen to reduce abrasion from the cleaning applicator.

¾ Do not use or store flammable substances near the monitor.



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Periodically, you may find it necessary to clean fan filters built into the back of the display’s enclosure. Cleaning frequency is largely based on environmental and other conditions immediately surrounding the unit. Since most applications require the

C Y RAQ ® to be rack or panel-mounted, the engineers at CyberResearch, Inc. designed a filter system users can maintain without dismounting the display, disassembling the unit, or removing the fan filters from the enclosure.

!

Disconnect power to the unit before beginning the subsequent steps

To clean the fan filters:

1. Power off the unit using the On/Off switch.

2. Unplug the unit’s AC power.

3. Gain access to the rear of the unit.

4. Carefully run a vacuum hose (using a crevice attachment is ideal) over the protective fan filter screens (Figure 30) to remove dust and debris from the protective covers and underlying fan filters themselves.

5. When done, restore power to unit.

Fan Filter

Screens

Figure 30: Cleaning Fan Filters


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6 Mechanical Drawings

Figure 31: Display and Enclosure Dimensions



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Figure 32: Landscape Mounting Plate Dimensions


.

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Figure 33: Portrait Mounting Plate Dimensions



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Product Service

Diagnosis and Debug

CyberResearch, Inc. maintains technical support lines staffed by experienced

Applications Engineers and Technicians. There is no charge to call and we will return your call promptly if it is received while our lines are busy. Most problems encountered with data acquisition products can be solved over the phone. Signal connections and programming are the two most common sources of difficulty.

CyberResearch support personnel can help you solve these problems, especially if you are prepared for the call.

To ensure your call’s overall success and expediency:

1) Have the phone close to the PC so you can conveniently and quickly take action that the Applications Engineer might suggest.

2) Be prepared to open your PC, remove boards, report back-switch or jumper settings, and possibly change settings before reinstalling the modules.

3) Have a volt meter handy to take measurements of the signals you are trying to measure as well as the signals on the board, module, or power supply.

4) Isolate problem areas that are not working as you expected.

5) Have the source code to the program you are having trouble with available so that preceding and prerequisite modes can be referenced and discussed.

6) Have the manual at hand. Also have the product’s utility disks and any other relevant disks nearby so programs and version numbers can be checked.

Preparation will facilitate the diagnosis procedure, save you time, and avoid repeated calls. Here are a few preliminary actions you can take before you call which may solve some of the more common problems:

1) Check the PC-bus power and any power supply signals.

2) Check the voltage level of the signal between SIGNAL HIGH and SIGNAL

LOW, or SIGNAL+ and SIGNAL– . It CANNOT exceed the full scale range of the board.

3) Check the other boards in your PC or modules on the network for address and interrupt conflicts.

4) Refer to the example programs as a baseline for comparing code.


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Warranty Notice

CyberResearch, Inc. warrants that this equipment as furnished will be free from defects in material and workmanship for a period of one year from the confirmed date of purchase by the original buyer and that upon written notice of any such defect, CyberResearch, Inc. will, at its option, repair or replace the defective item under the terms of this warranty, subject to the provisions and specific exclusions listed herein.

This warranty shall not apply to equipment that has been previously repaired or altered outside our plant in any way which may, in the judgment of the manufacturer, affect its reliability. Nor will it apply if the equipment has been used in a manner exceeding or inconsistent with its specifications or if the serial number has been removed.

CyberResearch, Inc. does not assume any liability for consequential damages as a result from our products uses, and in any event our liability shall not exceed the original selling price of the equipment.

The equipment warranty shall constitute the sole and exclusive remedy of any Buyer of Seller equipment and the sole and exclusive liability of the Seller, its successors or assigns, in connection with equipment purchased and in lieu of all other warranties expressed implied or statutory, including, but not limited to, any implied warranty of merchant ability or fitness and all other obligations or liabilities of seller, its successors or assigns.

The equipment must be returned postage prepaid. Package it securely and insure it.

You will be charged for parts and labor if the warranty period has expired.

Returns and RMAs

If a CyberResearch product has been diagnosed as being non-functional, is visibly damaged, or must be returned for any other reason, please call for an assigned

RMA number. The RMA number is a key piece of information that lets us track and process returned merchandise with the fastest possible turnaround time.

PLEASE CALL FOR AN RMA NUMBER!

Packages returned without an RMA number will be refused!

In most cases, a returned package will be refused at the receiving dock if its contents are not known. The RMA number allows us to reference the history of returned products and determine if they are meeting your application’s requirements.

When you call customer service for your RMA number, you will be asked to provide information about the product you are returning, your address, and a contact person at your organization.

Please make sure that the RMA number is prominently displayed on the outside of the box.

• Thank You •


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CyberResearch 21B CYRAQ 21 Industrial LCD Monitor USER'S MANUAL

Assistant Bot

Displays

C

RAQ ® 21B Series

21" NEMA 4X Flat Panel Monitors

For Rack, Panel, and VESA Mounting

Systems with Optional AR Bonding™

Technology

Screen Rotation Software Included

USER’S MANUAL

No part of this manual may be reproduced without permission

CyberResearch

, Inc.

www.cyberresearch.com

25 Business Park Dr., Branford, CT 06405 USA

203-483-8815 (9am to 5pm EST) FAX: 203-483-9024

Table of Contents

Table of Figures

1 Introduction

1.1 Why the C

RAQ

21?

C

RAQ

12

RAQ

15

RAQ

17

1.2 CyberResearch

AR Bonding™ Technology

1.3 Product Safety and Regulatory Information

1.4 Specifications

1.5 Features

2 Setup

2.1 Unpacking the C

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21

-OR-

2.2 Rack Mounting: CRxF/CRxR 21

Rack-Mount Gasket Installation

Important!

Important!

2.3 Panel Mounting: CRxF/CRxR 21

Panel Mounting the Monitor

Important!

2.4 Flush Panel-Mounting: CPxF/CPxR 21B

Panel Mounting the Monitor

See Next Page For Illustration

2.5 VESA Mounting: CVBF/CVBR 21

.

2.6 Connecting the Display

2.7 Display Driver Installation

2.8 Screen Rotation Software

3 Using the C

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3.1 User Controls

3.2 Using the Display

Locking the OSD Function

Selecting a Brightness Preset

Accessing/Editing Your Source List

Adjust VGA Input Picture Quality

Adjust DVI Input Picture Quality

MagicColor Pro

PIP

Setup

3.3 MagicTune™

Picture Tab

Color Tab

Image Tab

Option Tab

Support

4 Touchscreen

4.1 Installation

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Touchscreen Driver Installation