service
handbook
chapter
hp vectra
vl800
desktop
hp business pcs
www.hp.com/go/vectrasupport
notice
Information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this material,
including, but not limited to, the implied warranties of merchantability and
fitness for a particular purpose. Hewlett-Packard shall not be liable for errors
contained herein or for incidental or consequential damages in connection with
the furnishing, performance, or use of this material.
Hewlett-Packard assumes no responsibility for the use or reliability of its
software on equipment that is not furnished by Hewlett-Packard.
This document contains proprietary information that is protected by copyright.
All rights are reserved. No part of this document may be photocopied,
reproduced, or translated into another language without the prior written
consent of Hewlett-Packard Company.
3Com® and EtherLink® are registered trademarks of 3Com Corporation. NVIDIA™, GeForce2 GTS™ and GeForce2 MX™ are registered trademarks or trademarks of NVIDIA Corporation.
Matrox® is a registered trademark of Matrox Electronic Systems Ltd.
Microsoft®, Windows®, Windows NT® and MS-DOS® are registered trademarks of the Microsoft Corporation.
Pentium® and AGPset™ are trademarks of Intel Corporation.
Rambus® and RDRAM® are registered trademarks of Rambus Inc. Direct Rambus™, Direct RDRAM™ and RIMM™ are trademarks of Rambus Inc.
Sound Blaster® is a registered trademark of Creative Technology Limited.
© 2001 Hewlett-Packard Company
contents
This chapter provides:
❒
❒
❒
❒
Product model numbers
Supported Accessories
System Board, BIOS, and memory information
Part numbers.
replacement and exchange parts
The difference between a replacement and an exchange part is that when using
an exchange part you should return the replaced part to HP.
Replacement and exchange parts listed in this manual are subject to change.
However, updated part numbers are automatically cross-referenced to the old
number. This means that you will receive the correct part using the numbers
listed in this manual (even if the part’s actual number has been updated).
ordering parts
Contact your local HP Customer Care Center or an HP Authorized support
provider to get parts. Diagnostic is required in both cases, prior to any shipments.
For HP Customer Care Centers connect to www.hp.com/go/vectrasupport and
select contact hp.
1
HP Vectra vl800 Desktop PC
Models and Accessories
Product
Number1
Cache
Memory
Std. RAM
Hard
Drive
Video
Controller
Multi-media
LAN
HP Vectra vl800 PC
HP Vectra vl800 1.4 GHz (CPL: 03/2001 )
P3631A
and
P3631T
Pentium 4
with 256KB
cache
memory
128 MB
PC800
RDRAM
non-ECC
20 GB
Ultra
ATA/100
7.2krpm
Matrox
Millennium
G450 16MB
Dual
48✕ IDE
CD-ROM
3COM
PCI
HP Vectra vl800 PC
HP Vectra vl800 1.5 GHz (CPL: 03/2001 )
P2074A
and
P2074T
Pentium 4
with 256KB
cache
memory
128 MB
PC800
RDRAM
non-ECC
20 GB
Ultra
ATA/100
7.2krpm
Matrox
Millennium
G450 16MB
Dual
48✕ IDE
CD-ROM
3COM
PCI
P2075A
and
P2075T
Pentium 4
with 256KB
cache
memory
256 MB
PC800
RDRAM
non-ECC
40 GB
Ultra
ATA/100
7.2krpm
nVIDIA
GeForce2
GTS 32MB
12✕40✕ IDE
DVD-ROM
3COM
PCI
P2076A
and
P2076T
Pentium 4
with 256KB
cache
memory
256 MB
PC800
RDRAM
non-ECC
18 GB
U160
SCSI
10krpm
Matrox
Millennium
G450 16MB
Dual
48✕ IDE
CD-ROM
3COM
PCI
P2077A
Pentium 4
with 256KB
cache
memory
512 MB
PC800
RDRAM
non-ECC
18 GB
U160
SCSI
7.2krpm
Matrox
Millennium
G450 16MB
Dual
8✕4✕32✕
IDE
CD-Writer
3COM
PCI
All models are supplied with a 1.44 MB Floppy Disk Drive, an integrated IDE
controller, and an integrated audio chip on the system board.
1.
Unless otherwise mentioned, the operating system for the HP Vectra vl800 Desktop PC is
Windows® 2000.
Medium-Profile
Desktop PCs
HP Vectra vl800 Desktop PC 1-4
1
HP Vectra vl800 Desktop PC
Supported Accessories
Memory Upgrades
2 x 128 MB kit, PC800 non-ECC RDRAM main memory
P2277A
2 x 256 MB kit, PC800 non-ECC RDRAM main memory
P2278A
2 x 512 MB kit, PC800 non-ECC RDRAM main memory
P2279A
2 x 64 MB kit, PC800 ECC RDRAM main memory
D9518A
2 x 128 MB kit, PC800 ECC RDRAM main memory
D9519A
2 x 256 MB kit, PC800 ECC RDRAM main memory
D9520A
2 x 512 MB kit, PC800 ECC RDRAM main memory
P2272A
Mass Storage—Hard Disk Drives
40 GB Ultra ATA/100 hard disk, 7.2k rpm
P2813A
9.1 GB Ultra3 SCSI hard disk, 10k rpm
D8608B
18 GB Ultra3 SCSI hard disk, 10k rpm
D8609B
Removable Mass Storage
1
48X max-speed IDE CD-ROM drive (single)
D9444A
48X max-speed IDE CD-ROM drive (pack of 10)
D9445A
12X40X max-speed (DVD read, CD-ROM read) IDE DVD-ROM drive
P1547A
8X4X32X max-speed (write, rewrite, read) IDE CD-Writer drive
P1982A
USB CD-Writer
C4504A
HP USB CompactFlash reader
P1977A
Input Devices
HP multimedia keyboard
C4742B
HP USB smart card keyboard
C4764B
HP mouse with scrolling wheel
C4736B
HP USB optical mouse with scrolling wheel
C4766A
HP cordless scrolling mouse
C4740B
HP USB CompactFlash reader
P1977A
HP USB Web camera
P1978A
LAN Interfaces
HP 3COM FastEtherlink XL 3C905C-TX PCI NIC1 (single)
D7522B
HP 3COM FastEtherlink XL 3C905C-TX PCI NIC1 (pack of 10)
D7523B
HP 802.11b Wireless LAN access point for corporations
F2135A
HP 802.11b Wireless LAN PCI card
F2137A
HP 802.11b Wireless LAN USB
P1980A
HP 802.11b Wireless LAN access point for small business
P1981A
1-5 HP Vectra vl800 Desktop PC
Medium-Profile
Desktop PCs
HP Vectra vl800 Desktop PC
Audio
HP Standard headset
D8387A
HP External amplified speakers (9.6 WRMS)
P1534A
Interface Cards
HP Ultra 160 SCSI adapter
P1969A
Modems
HP 56K V90 external USB e-Modem
P1979A
HP 56K V90 PCI internal modem
D7519A
Graphics Cards
Matrox Millennium G450 dual 16MB graphics card
D7518A
nVidia GeForce2 GTS 32MB graphics card
P1971A
Security
HP Kensington™ lock security cable
F1645A
HP Spare master pass key
D6658B
HP Master pass key system kit
D6655C
HP Kit of 50 locks for master pass key
D9528A
HP ProtectTools 2000 smart card kit
D8436B
1.
NIC = Network Internet Connector
Medium-Profile
Desktop PCs
HP Vectra vl800 Desktop PC 1-6
1
HP Vectra vl800 Desktop PC
System Board Connectors, BIOS, and Memory
Main Power
Supply
Memory slots
B2
B1
A2
A1
MT chassis
intrusion
Main chassis fan
i850 MCH
CD-ROM
audio in
DT chassis intrusion
AGP Slot
Primary IDE
Secondary IDE
1
ATX12V power
Floppy
Processor fan
Pentium 4
processor
(socket 423)
PCI slots
i850 ICH2
System
board
switches
Battery socket
SCSI LED
DT Internal Speaker
Wake On LAN
MT internal
speaker
1-7 HP Vectra vl800 Desktop PC
DT status panel
Medium-Profile
Desktop PCs
MT status panel
HP Vectra vl800 Desktop PC
System Board Switches
Switch
Default
1
OFF
2
OFF
3
OFF
4
OFF
5
OFF
Function
Reserved 1-5. Do Not Change Default Settings.
Disables keyboard power-on
6
ON
Enables keyboard power-on
7
OFF
Enables normal mode
8
OFF
Retains CMOS memory
9
OFF
10
OFF
Enables the BIOS recovery mode at next boot
Clears CMOS memory at next boot.
Enables User and System Administrator passwords
Clears the passwords at next boot
BIOS History
For the latest BIOS, the flasher utility program, and the BIOS history refer to the
HP World Wide Web site. The BIOS is in the form IQ.01.yy.zz
yy= BIOS version number
zz = is the selected language to be downloaded
http://www.hp.com/go/vectrasupport
Main Memory
The HP Vectra vl800 has two pairs of memory sockets for installing either two
or four RAMBUS Direct RAM (RDRAM) memory modules.
Each pair of memory sockets must contain identical memory modules
(identical in size, speed and type). That is, sockets A1 and B1 must contain
identical modules, and sockets A2 and B2 must contain identical modules (or
continuity modules).
If only two RDRAM modules are installed, use the sockets marked A1 and B1.
The other two sockets (A2 and B2) must contain continuity modules.
Medium-Profile
Desktop PCs
HP Vectra vl800 Desktop PC 1-8
1
HP Vectra vl800 Desktop PC
Replacing the Heatsink Thermal Interface
Follow these instructions when replacing the heatsink, processor or system
board.
Removing the Heatsink
1
Remove the screws.
2 Remove the heatsink by
twisting and lifting it.
Replacing the Thermal Interface
3 Carefully remove all old thermal bonding
material from the processor and the underside of
the heatsink.
4 Remove the two paper protectors from the
thermal interface material then affix it to the top
of the processor.
1
Reattaching the Heatsink
5 Attach the heatsink to the
processor.
6 Secure the heatsink using the
springs and screws.
1-9 HP Vectra vl800 Desktop PC
Medium-Profile
Desktop PCs
HP Vectra vl800 Desktop PC
Parts and Part Numbers
4
1b
3
2e
1d
2a
2d
1
2c
1c
2b
2g
2f
1a
Medium-Profile
Desktop PCs
HP Vectra vl800 Desktop PC 1-10
1
HP Vectra vl800 Desktop PC
Parts List
Item
1
Description
Replacement
Part Number
Exchange
Part Number
Chassis assembly for vl800 Desktop:
5065-4235
—
a
5065-4233
—
5065-0424
5065-0427
—
—
0950-3959
0950-3974
—
—
5065-0425
—
5064-2645
2360-0565
D2035-60293
—
—
—
5064-9774
5183-9416
5183-9417
5184-3874
5184-3867
5184-3868
5182-1857
5184-4907
—
—
—
—
—
—
—
b
c
d
Front Bezel assembly (includes status
panel)
Fan assembly
Hard disk drive bay and speaker
assembly
Power supply unit 320W non PFC
Power supply unit PFC
Not shown in graphic:­
Support kit (DT), including:
• anti-intrusion switch
• system board fixing bar and screw
• hard disk drive screws (long)
• 5 ¼-inch filler panel
• 3½-inch filler panel
• 3½-inch floppy panel
• logo
1
Cover lock assembly
6x32 screws for power supply
Floppy disk drive (1.44)
2
Cables:
a
b
c
d
e
f
g
3
IDE cable kit (FDD, HDD, CD-ROM)
FDD IDE cable
HDD IDE cable
CD-ROM IDE cable
SCSI cable, U160, 3-point
SCSI LED cable for U160 SCSI card
CD-ROM audio cable (standard)
CD-ROM audio cable for Sound Blaster
System board:
Manufacturing Part Number P2074-60001/2
4
P2074-63001
P2074-69001
Manufacturing Part Number P2074-60003/4
P2074-63003
P2074-69003
RDRAM Continuity Module
D8660-63001
—
1-11 HP Vectra vl800 Desktop PC
Medium-Profile
Desktop PCs
HP Vectra vl800 Desktop PC
Parts List
Item
Description
Replacement
Part Number
Exchange
Part Number
Available Parts that are not shown in the graphic on page 10.
Ultra160 SCSI card (Symbios 8955U)
5184-3856
—
Internal SCSI wide to narrow converter
5184-3872
—
20 GB IDE Ultra ATA/100 7.2k rpm
IBM Telesto LP
Maxtor Rigel
P1640-63001
P2833-63001
P1640-69001
P2833-69001
40 GB IDE Ultra ATA/100 7.2k rpm
IBM Telesto LP
Maxtor Rigel
P1641-63001
P3624-63001
P1641-69001
P3624-69101
60 GB IDE Ultra ATA/100 7.2k rpm
Maxtor Rigel
P3726-63001
P3726-69001
9 GB SCSI U160 10k rpm
P1575-63001
P1575-63001
18 GB SCSI U160 10k rpm
P1576-63001
P1576-69001
36 GB SCSI U160 10k rpm
P1577-63001
P1577-69001
CD-ROM 48X IDE drive
D4389-60081
D4389-63081
DVD-ROM 12X IDE drive
D4388-61004
D4388-69004
CD-Writer 8X4X24X IDE drive
D4398-63051
D4398-69051
ZIP Drive 100 MB
D9794-63001
—
Matrox Millennium G450 AGP 16MB Dual
nVidia GeForce2 GTS AGP 32MB
nVidia GeForce2 MX AGP
DVI-VGA converter for nVidia GeForce2MX
Appian Jeronimo™ Pro Quad P2A VI
Cable P2A P2V for Jeronimo™ Pro
5065-3897
5065-2543
5065-4231
5184-3854
5065-4208
5184-3831
P2062-69501
P1546-69001
P2075-69501
—
—
—
Sound Blaster Live audio card
5065-4246
—
PCI Modem Kit:
For USA
For Europe
D7519-60001
D7519-60002
—
—
Intel LAN card
3COM LAN card 3C905
5065-1210
5064-7429
—
—
Standard hard disk drives1
Optical drives:
Graphics cards & cables:
Medium-Profile
Desktop PCs
HP Vectra vl800 Desktop PC 1-12
1
HP Vectra vl800 Desktop PC
Parts List
Item
Description
Replacement
Part Number
Exchange
Part Number
Input Devices:
C4740-63001
C4767-60001
C4736-60101
C4742-601xx
C4393-601xx
—
—
—
—
—
Audio headset
5183-9500
—
Power cord
8120-xxxx
—
CR2032 battery (3V)
1420-0356
—
Screws 6x32
2680-0311
—
Cordless mouse
USB & PS2 Optical wheel mouse
Enhanced mouse with scroll/zoom wheel
Multimedia keyboard
Standard keyboard
1.
For optional disk drive information, refer to the Accessory Service Handbook.
System Board Parts List
Description
Repl.
Part
Number
Exchange
Part
Number
Processors (Socket):
1
Intel Pentium 4, 1.3 GHz
P2135-63001
P2135-69001
Intel Pentium 4, 1.4 GHz
P2136-63001
P2136-69001
Intel Pentium 4, 1.5 GHz
P2137-63001
P2137-69001
Intel Pentium 4, 1.7 GHz
P2138-63001
P2138-69001
Pentium 4 heatsink
P2136-63101
—
Pentium 4 heatsink springs & screws kit
5065-4230
—
Pentium 4 thermal interface
P2136-65001
—
2 x 64 MB kit, PC800 non-ECC RDRAM
2 x 128 MB kit, PC800 non-ECC RDRAM
2 x 256 MB kit, PC800 non-ECC RDRAM
2 x 512 MB kit, PC800 non-ECC RDRAM
P2144-63001
P2145-63001
P2146-63001
P2147-63001
P2144-69001
P2145-69001
P2146-69001
P2147-69001
2 x 64 MB kit, PC800 ECC RDRAM
2 x 128 MB kit, PC800 ECC RDRAM
2 x 256 MB kit, PC800 ECC RDRAM
2 x 512 MB kit, PC800 ECC RDRAM
D9518-63010
D9519-63010
D9520-63010
P2143-63001
D9518-69001
D9519-69001
D9520-69001
P2143-69001
1-13 HP Vectra vl800 Desktop PC
Medium-Profile
Desktop PCs
Main memory modules
HP Vectra vl800 Desktop PC
Manuals and Documentation
Description
Available
Quick User’s Guide
(Minitower and Desktop)
Paper document and
electronic file
Desktop User’s Guide
electronic file only
Desktop Troubleshooting Guide
electronic file only
Technical Reference Manual (Minitower and Desktop)
electronic file only
Online documentation (electronic files) can be downloaded from:
www.hp.com/go/vectrasupport
Software
Description
Repl.
Part Number
Exchange
Part Number
Image Creation and Recovery CD-ROM for
Windows NT and Windows 2000
5970-0451-xx1
—
Image Creation and Recovery CD-ROM for
Windows NT and Windows 2000 - Spanish
5970-0452-SP
—
1.
xx = Language code except Spanish
1
Medium-Profile
Desktop PCs
HP Vectra vl800 Desktop PC 1-14
HP Vectra vl800 Desktop PC
Notes: _____________________________________________________________
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1
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1-15 HP Vectra vl800 Desktop PC
Medium-Profile
Desktop PCs