Epcot - Guidebook for Guests with Disabilities

© Disney
CONTENTS
Welcome __________________________________________________ 2
®
Map of the WALT DISNEY WORLD Resort ____________________ 4
General Information _______________________________________ 6
Visual Disabilities __________________________________________ 9
Service Animals __________________________________________ 10
Hearing Disabilities ______________________________________ 11
Mobility Disabilities ______________________________________ 14
Attraction Access _________________________________________ 15
List of Attractions ________________________________________ 16
1
WELCOME
Welcome to Epcot®! This Guidebook provides an overview
of services and facilities available for Guests with disabilities
who are visiting Epcot®. This booklet is intended to supplement
the weekly Epcot® Guidemap that contains additional information
and an entertainment schedule.
Guest Relations
Guest Relations located inside the Theme Parks provides
a variety of services including: general information, Priority
Seating for restaurants, ticket media information, Park
guidemaps and entertainment schedules, and information
on services for Guests with disabilities.
Park-Hopping Ticket Values
See the World and save! Money-saving, multi-day passes
are the best way to see the Theme Parks. Stop by Guest
Relations and ask about upgrading your tickets to get the
most value during your visit. Also ask about ticket packages
that may include admission to Disney’s Blizzard Beach,
Disney’s Typhoon Lagoon, Disney’s River Country, Discovery
Island, and DOWNTOWN DISNEY Pleasure Island. For the
ultimate savings, ask about our Annual Passport.
Access
Most attractions, restaurants, shops and shows are
accessible to all our Guests. In some cases, however, Guests
may need the assistance of a member of their party to fully
utilize these areas. Also, at some attractions Guests using
wheelchairs may need to transfer from their wheelchairs
onto a ride system. Hosts and hostesses are not permitted to
physically transfer Guests from wheelchairs. We therefore
recommend that Guests plan to visit with someone who can
physically assist them when necessary.
2
Resorts/Special Reservations
WALT DISNEY WORLD® Resorts offer special
equipment and facilities for Guests with disabilities.
Features vary depending upon your selected Resort.
For information specific to individual Resorts, please call
WALT DISNEY WORLD® Resort Special Reservations
at (407) 939-7807 [voice] or (407) 939-7670 [TTY].
Accommodations for Guests with disabilities may include
the following:
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Wheelchairs
Buses with wheelchair lifts
Bed and bathroom rails
Wider bath doors
Roll-in showers
Shower benches
Hand-held shower heads
Accessible vanities
Rubber bed pads
Lower beds
Refrigerators
Closed-captioned televisions
Knock and phone alerts
Strobe-light smoke detectors
Double peep holes in doors
TTYs
Braille on phones and elevators
Portable commodes
Lower-level kitchen appliances and cupboards
(where applicable)
Notice
The information in this Guidebook is subject to change.
Please feel free to contact a Cast Member regarding
accessibility prior to boarding a particular attraction.
You may also wish to visit Guest Relations for current
information on accessibility and services.
3
MAGIC KINGDOM® RESORT AREA
• MAGIC KINGDOM® PARK
• DISNEY’S GRAND FLORIDIAN RESORT & SPA - A MONORAIL RESORT
• DISNEY’S CONTEMPORARY RESORT - A MONORAIL RESORT
• DISNEY’S POLYNESIAN RESORT - A MONORAIL RESORT
• DISNEY‘S WILDERNESS LODGE
• SHADES OF GREEN
MAGNOLIA GOLF COURSE
DOWNTOWN DISNEY RESORT AREA
PALM GOLF COURSE
• DOWNTOWN DISNEY MARKETPLACE
OAK TRAIL GOLF COURSE
• DOWNTOWN DISNEY PLEASURE ISLAND
• DISNEY’S FORT WILDERNESS RESORT & CAMPGROUND
RIVER COUNTRY
• DOWNTOWN DISNEY WEST SIDE
DISCOVERY ISLAND
• TYPHOON LAGOON
• LAKE BUENA VISTA GOLF CLUB
• BONNET CREEK GOLF CLUB
EAGLE PINES GOLF COURSE
OSPREY RIDGE GOLF COURSE
• DISNEY INSTITUTE
Bay Lake
• DISNEY’S PORT ORLEANS RESORT
THE HILTON
na
Bue
WALT DISNEY WORLD® SWAN
Exxon
Gas Station
FANTASIA
GARDENS
DISNEY’S
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SPRINGS RESORT
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TO: EPCOT®
DOWNTOWN DISNEY AREA
Disney-MGM Studios
Main Entrance/
Toll Plaza
Disney's Animal Kingdom Theme Park
Main Entrance/Toll Plaza
rn
536
Bus Transportation
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STUDIOS
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DISNEY’S ALL-STAR
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To Florida Turnpike
• DISNEY-MGM STUDIOS
DISNEY’S WIDE
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• DISNEY'S WIDE WORLD OF SPORTS
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53
DISNEY’S
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• DISNEY’S CORONADO SPRINGS RESORT
DISNEY’S YACHT
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RESORTS
Sea B reeze
• DISNEY’S ALL-STAR MOVIES RESORT (Opening 1999)
Doubletree
Guest Suites
Resort
Travelodge
Hotel
Wyndham Palace
Resort & Spa
Grosvenor
Resort H ot e
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• DISNEY’S ALL-STAR MUSIC RESORT
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• DISNEY’S ALL-STAR SPORTS RESORT
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DISNEY‘S LAKE BUENA VISTA
OLD KEY WEST
GOLF CLUB
RESORT
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The Hilton
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• DISNEY’S ANIMAL KINGDOM® THEME PARK
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DISNEY’S PORT
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DISNEY'S ANIMAL KINGDOM
THEME PARK RESORT AREA
Shoppes at
Buena Vista
Shopping Center
(Post Office)
ve Oak Lane
DISNEY’S DIXIE
LANDINGS
RESORT
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• WALT DISNEY WORLD® DOLPHIN
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Epcot®
Main Entrance/
Toll Plaza
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• DISNEY’S YACHT AND BEACH CLUB RESORTS
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• DISNEY’S CARIBBEAN BEACH RESORT
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EPCOT ® RESORT AREA
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SHADES
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• DISNEY’S OLD KEY WEST RESORT
• DOWNTOWN DISNEY AREA HOTELS
B ig Pine Drive
A Monorail Resort
• DISNEY’S DIXIE LANDINGS RESORT
535
.
Dr
Bus
Transportation
DISNEY’S
CONTEMPORARY
RESORT
A Monorail Resort
DISCOVERY
ISLAND
DISNEY’S
RIVER
COUNTRY
DISNEY’S
WILDERNESS
LODGE
e
MAGIC
KINGDOM®
PARK
DISNEY’S
GRAND
FLORIDIAN
RESORT & SPA
TO: MAGIC KINGDOM® PARK
DISNEY-MGM STUDIOS
DISNEY’S FORT WILDERNESS
RESORT & CAMPGROUND
Celebration Place
CELEBRATION
PREVIEW CENTER
5
S o uth
GENERAL INFORMATION
Companion Restrooms
At Epcot®, companion-assisted restroom
facilities are located at all First Aid locations
as well as:
First Aid
First Aid stations are located in the following Theme Park
locations:
• MAGIC KINGDOM Park – Adjacent to The Crystal
Palace off Main Street, U.S.A.
• Epcot® – Odyssey Center in FutureWorld
• Disney-MGM Studios – Adjacent to the Guest
Relations Building just past the Main Entrance
• Disney’s Animal Kingdom® Theme Park –
Behind Creature Comforts in Safari Village
®
These locations provide a place to store medications or
receive assistance.
Accessible Parking
Designated parking areas for Guests with disabilities are
available throughout the WALT DISNEY WORLD® Resort.
A valid disability parking permit is required.
Theme Park Parking (Standard parking rates apply)
Guests with the ability to walk short distances and step up
onto the courtesy trams should park in the main parking lots of
the MAGIC KINGDOM® Park, Epcot®, Disney-MGM Studios
or Disney’s Animal Kingdom® Theme Park. The courtesy tram
will transport Guests to the Entrance Complex.
Parking for Guests with mobility disabilities or who are
traveling with personal wheelchairs, is available adjacent to
the Entrance Complex at each of the four Parks.
Guests should inquire at the Auto Plaza for directions on
parking options.
Stamina or Endurance Concerns
Some Guests may be concerned that they do not have
the stamina to wait in our queues. We strongly suggest these
Guests consider using a wheelchair or ECV, as the distance
between our attractions is much greater than the length of
our queues.
Restrooms
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Future World East Block opposite Test Track
Future World West Block opposite the Land
Near Canada
Near Morocco
Transportation
Many of the transportation systems at the WALT DISNEY
WORLD® Resort are accessible to Guests with disabilities.
All bus routes are serviced by buses which are equipped to
accommodate various types of wheelchairs within the following
guidelines: The wheelchair must fit the wheelchair lift without
being forced (some motorized chairs and ECVs are too wide or
too long for the bus lift), and the wheelchair must be securely
fastened in the wheelchair restraints.
Watercraft access varies depending on the type of watercraft
and the existing water levels and conditions. Please contact a
host or hostess at the watercraft dock for information and
assistance.
Guests may access the Monorail system by proceeding up
the entrance ramps, or using the elevators provided at Epcot,
Disney’s Grand Floridian Resort & Spa, and Disney’s Polynesian
Resort.
Drinking Fountains
Guests can find accessible drinking fountains throughout
the WALT DISNEY WORLD® Resort. Guests may also
request cups from the nearest restaurant or refreshment facility.
Shops and Restaurants
Most food and merchandise locations in the Theme Parks
are accessible to Guests with disabilities. Cast Members are
available to assist Guests when necessary. Some counterservice locations have narrow queues formed by railings
which may be difficult for Guests using wheelchairs. At these
locations, we suggest that a member of the party order and
transport the food, or contact a host or hostess for assistance.
Most restrooms throughout the WALT DISNEY WORLD®
Resort have facilities designed for access by Guests using
wheelchairs.
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Smoking Restrictions
Smoking is prohibited in any building, dining area, queue
or waiting area.
Package Pick-Up/Shipping
This service is available at any of the Theme Parks.
Purchases may be picked up as you exit the park or delivered
to your WALT DISNEY WORLD® Resort. This free service
is available from 12:00 noon until park closing. You may also
wish to inquire about shipping purchases directly to your home.
“IllumiNations” Viewing and Show Areas
Due to Guest demand, viewing spaces cannot be reserved
or guaranteed. Parties larger than six will be asked to separate
and reunite afterwards. Guest Relations can provide information
on show times and other special events on the day of each visit.
VISUAL DISABILITIES
Braille Guides
Braille guidebooks are available at Guest Relations in
Innoventions (East side). A refundable $25 deposit is required
(must return item on same day for refund).
Audio Tape Guides
Each Park has cassette tapes that give Guests a sense of
direction and a brief description of the attractions. Audio
cassettes and portable tape players are available at Guest
Relations in Innoventions (East side). A refundable $25 deposit
is required (must return item on the same day for refund).
Safety Considerations
We work hard to offer a comfortable, safe and enjoyable
experience for all of our Guests. Please assist us by showing
common courtesy to fellow Park Guests. Please be respectful
of others. Do not use profanity or engage in unsafe, illegal or
offensive behavior. Please abide by all safety warnings and
notices. Proper attire – including shoes and shirts – must be
worn at all times.
For your safety while on attractions, please keep your
hands, arms and legs inside the vehicle at all times. Young
children should be accompanied by an adult.
Please honor designated viewing areas and crosswalks. Also,
for the comfort of those around you, we request that there be no
flash photography, eating or drinking in any attraction.
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9
SERVICE ANIMALS
HEARING DISABILITIES
Service animals are welcome in most locations throughout
the WALT DISNEY WORLD® Resort. All service animals must
remain on a leash or in a harness at all times. Guests should
follow the same attraction entrance procedures as described for
Guests using wheelchairs. Due to the nature of some attractions,
service animals may not be permitted to ride. In those instances,
a member of the Guest’s party must remain with the animal.
A pad of paper and pens/pencils are readily accessible
at each location for Cast Members to utilize, if necessary,
to communicate with Guests. Cast Members with abilities
in Sign Language can be identified with the appropriate
language pin.
Designated “Break” Areas for Service Animals
Assistive Listening Systems utilize a lightweight
wireless device that receives an infra-red signal (an
invisible beam of light) from overhead transmitters
at certain locations in order to amplify sound. These are
recommended for Guests with mild to moderate hearing loss.
Receivers are available at Guest Relations in Innoventions
(East side). A $25 refundable deposit is required (must return
item on the same day for refund).
Assistive Listening Systems are operating at the following
attractions:
Epcot® allows Guests to use backstage locations for
service animal relief areas. Please contact a host or hostess
near the following areas for directions and assistance:
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•
Main Entrance near the Kennel
Near the Universe of Energy to the left
Next to Mexico on the right by the gates
Near The American Adventure to the right
Next to Journey into Imagination by the gates to the right
Service Animal Restrictions
Due to the nature of the experience, service animals
are not permitted on the following attractions:
• Body Wars
• Test Track
Due to the nature of the experience, Guests with
service animals should check with a host or hostess for
attraction and boarding information at the following
attractions:
•
•
•
•
Spaceship Earth
Honey, I Shrunk the Audience
Maelstrom
Horizons
Assistive Listening Devices
•
•
•
•
•
•
•
•
•
Universe of Energy: “Ellen’s Energy Adventure”
Wonders of Life: Cranium Command; “The Making of Me”
Test Track: Briefing Rooms; Demonstration Area
The Living Seas: Theaters
The Land: The Circle of Life; Food Rocks
Journey Into Imagination: Honey, I Shrunk the Audience
Canada: “O Canada!”
France: “Impressions de France”
The American Adventure: The American Adventure;
America Gardens Theatre
• Germany: Biergarten
• China: “Wonders of China”
• Norway: Maelstrom Theater
Written Aids
Guest Assistance Packets containing dialogue, narrations,
flashlights, and pen and paper are available at or near the
performance areas or entrances for most shows and attractions.
Guests should contact a host/hostess at the attraction for
assistance.
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Telephones
Reflective Captioning
Pay phones equipped with amplified handsets are
available throughout the WALT DISNEY WORLD®
Resort. Consult the Epcot® map for locations. Pay
phones equipped with a Text Typewriter (TTY) are available at:
Reflective captioning is available at many theatertype attractions at the WALT DISNEY WORLD®
Resort. This innovative technology utilizes an LED
display to project desired captions onto an acrylic panel
positioned in front of the Guests. To utilize this system, Guests
should contact a host or hostess at the attraction. This technology
is currently available at the following locations:
•
•
•
•
•
•
•
•
•
Spaceship Earth – Global Neighborhood
Odyssey Center
The American Adventure – Liberty Inn
Bus Parking
China Plaza
Innoventions East Breezeway
Innoventions West Breezeway
International Gateway
Morocco
A TTY is also available at Guest Relations in Innoventions
(East side).
Sign Language
If requested, the WALT DISNEY WORLD® Resort
provides Sign Language interpretation for our Guests at live
Theme Park shows with a minimum of seven days notice.
Currently, interpreted performances will be on a rotating
basis as follows:
•
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Disney-MGM Studios – Sundays, Wednesdays
MAGIC KINGDOM® – Mondays, Thursdays
Epcot® – Tuesdays, Fridays
Disney’s Animal Kingdom® Theme Park – Saturdays
Guests can request this service by calling WALT DISNEY
WORLD® Resort Information at (407) 824-4321 [voice] or
(407) 827-5141 [TTY]. Guests who request this service will be
contacted prior to their visit with an appropriate show schedule.
Additionally, Sign Language interpretation will be provided,
if requested, for special shows or programs where communication
is integral to the experience. Arrangements can be made for a
specific performance with a minimum of two weeks notice.
There is no cost to our Guests for this service.
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•
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The Living Seas – Theaters 1 & 2
The Land – “The Circle of Life”
The Land – Food Rocks
Journey Into Imagination – Honey, I Shrunk the Audience
Wonders of Life – Cranium Command
Wonders of Life – “The Making of Me”
The American Adventure
Canada – “O Canada!”
China – “Wonders of China”
France – “Impressions de France”
Norway – Maelstrom Theater
Video Captioning
Caption-ready monitors are available at many
attractions. These monitors are designated with a
“CC” symbol and can only be activated by remote
control. Activators are available at Guest Relations in Innoventions
(East side) and require a $25 refundable deposit (must return
item on the same day for refund).
Video captioning is currently available at:
•
•
•
•
The Land – “The Circle of Life” (Pre-show only)
The Living Seas – Sea Base Alpha
Wonders of Life – Frontiers Exhibit Area
Global Neighborhood – Ride the Network
NOTE: NOT ALL PORTIONS OF AN ATTRACTION
EXPERIENCE MAY BE CAPTIONED.
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MOBILITY DISABILITIES
Wheelchairs
Guests may bring their own wheelchairs or rent one at
any of the four Parks. Wheelchair rentals are available on a
first-come, first-served basis. Rental wheelchairs may not be
transferred from Park to Park.
Wheelchair Rentals/Replacements
• Shop to the left of Spaceship Earth
• International Gateway
Wheelchair Replacement Location
• Germany
Guests who are unable to reach the wheelchair/stroller
shop may rent a wheelchair at the Gift Stop to the right of
the entrance turnstiles.
A limited number of Electric Convenience Vehicles
(ECVs) are also available on a first-come, first-served basis.
Guests must be 18 years of age or older to rent ECVs, and
quantities are limited. No reservations accepted. Guests
should plan to arrive early. ECVs are available only on a
same-day basis and may only be used in the Park where they
are rented. ECVs will be held if Guests wish to leave and
return to the same Park.
NOTE: Electric Convenience Vehicles are not available at
the Gift Stop.
Guests planning to visit more than one Park on the same
day should retain their wheelchair deposit ticket from the first
Park they visit. This will enable them to obtain a replacement
wheelchair on the same day, if available, at the next Park with
no additional charge.
NOTE: Wheelchairs or ECVs may not be available at the
second Park.
WALT DISNEY WORLD® Resorts also offer wheelchair
rentals to their Guests. Quantities may be limited. Please
contact the Front Desk for assistance.
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ATTRACTION ACCESS
Methods of accessibility vary from attraction to attraction
within our Parks. The Guidebook for Guests with Disabilities
and Park guidemaps use symbols to indicate boarding procedures
for each attraction. In addition, Guests should contact a host
or hostess at each attraction before entering.
Attractions providing mainstream queue access include:
• FUTURE WORLD
– Horizons
– Wonders of Life – All Attractions
– Universe of Energy
– The Living Seas
– Test Track
– Journey Into Imagination – Honey, I Shrunk the Audience
• WORLD SHOWCASE
– Norway – Maelstrom
– FriendShip Boats
Certain attractions require Guests to transfer from their
wheelchairs to a ride system either by themselves or with
the assistance of a member of their party. WALT DISNEY
WORLD® Resort hosts and hostesses are not permitted to
physically assist Guests in transferring from their wheelchairs.
Auxiliary Entrance Limitations
Some attractions have auxiliary entrances for Guests with
disabilities. These are intended to offer Guests in wheelchairs
or with service animals a more convenient entrance to the
attraction. Auxiliary entrances are not intended to bypass
waiting lines. Guests with disabilities and up to five members
of their party may enter through these entrances. The rest of
the party should use the standard entrance.
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L I S T
O F
A T T R A C T I O N S
L I S T
O F
SYMBOL DESCRIPTIONS
Below is a listing of symbols which appear before some
of the attraction descriptions on the following pages. Please
refer to this list for information regarding these symbols.
Guests may remain in their wheelchair to
experience the attraction.
A T T R A C T I O N S
ENTRANCE PLAZA
®
American Express Travel Service
Provides services for American Express® card members
including travel arrangements, financial services,
foreign currency and travelers checks. Presented
by American Express®. Located to the far right of turnstiles.
Lost And Found
Guests must transfer from their wheelchair to
board the attraction.
Guests must transfer to an available
wheelchair to experience the attraction.
Assistive-listening devices which amplify the audio
may be used at this location and are available at
Guest Relations.
Reflective Captioning system is available. Contact
a host or hostess at the attraction for assistance.
Guests should be in good health and free from heart,
back or neck problems, motion sickness, or other
conditions that could be aggravated by this adventure.
Expectant mothers should not ride. Young children should be
accompanied by an adult.
Persons who do not meet the minimum height
requirement may not ride.
Located to the far right of turnstiles inside Gift Stop.
Spaceship Earth
Presented by AT&T
(Slow-moving vehicle through darkened ride)
(Trip time – 15 min.)
Proceed to the exit of this attraction. A host or hostess will
direct Guests for boarding. In this attraction, Guests move
forward in slow-moving vehicles up a steep incline, and ride
backward for a slow return down the incline. If an emergency
evacuation of this ride is required, Guests must maneuver
through stairwells or wait to be evacuated.
NOTE: This attraction is not recommended for Guests who
experience anxiety in dark, narrow or enclosed spaces. Due
to the nature of the experience, Guests with service animals
should check with a host or hostess at this attraction.
Global Neighborhood
(Interactive exhibits)
Camera Center
Presented by Kodak
Located at the southwest base of Spaceship Earth.
Gateway Gifts
Located on the northeast base of Spaceship Earth.
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17
L I S T
O F
A T T R A C T I O N S
INNOVENTIONS (EAST AND WEST SIDES)
Discover tomorrow’s technology today inside this
hands-on exposition of the world’s newest products
and inventions. Visit a house of the future, step into
cyberspace, learn about and test the latest developments in
computers, explore break-throughs in virtual reality and
communications technology, and play the hottest new video
games. Innoventions is divided into two showcases, one on
each side of the fountain. Be sure to visit both!
NOTE: Guests may need to transfer from or be able to
leave their wheelchair for short periods of time to experience
certain exhibitions.
INNOVENTIONS (EAST SIDE)
Guest Relations
Guest Relations is located on the east side of
Spaceship Earth. Additionally, to the left of the
entrance of Guest Relations, several WorldKey
Information Satellite stations are available. The last one is
accessible to Guests using wheelchairs. WorldKey Information
Satellites may be used to make Priority Seating arrangements for
dining at all WALT DISNEY WORLD® Resort dining locations.
Centorium
(Shop)
The top floor is accessible via an elevator in the
center of the Centorium.
Electric Umbrella Restaurant
Hosted by Coca-Cola®
(Counter service)
To access the upper level of seating, see a host or
hostess to operate the elevator.
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L I S T
O F
A T T R A C T I O N S
INNOVENTIONS (WEST SIDE)
Pasta Piazza Ristorante
Hosted by Coca-Cola®
(Counter service)
Guests using wheelchairs should use the far right
service counter.
Fountain View Espresso and Bakery
(Counter service)
Use the ramp located to the right of the stairs.
Once inside, Guests using wheelchairs should use
the register to the left.
UNIVERSE
OF ENERGY
Presented by Exxon
“Ellen’s Energy Adventure”
(Slow-moving vehicle)
(Trip time – 45 min.)
Please enter through the standard
queue. At the conclusion of the first part of the presentation,
Guests using wheelchairs should enter the ride portion with
all other Guests; however, instead of proceeding up the carpeted
ramps to access seating, Guests should move to the right of
the carpeted ramp and wait for a host or hostess to direct
them in boarding. This attraction can accommodate up to six
Guests using wheelchairs per show. Due to limited seating,
Guests using wheelchairs and up to three members of their
party can be accommodated in reserved seating. Guests
utilizing Electric Convenience Vehicles will need to transfer
to a standard wheelchair that will be provided upon request
by the host or hostess at the building entrance.
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L I S T
O F
A T T R A C T I O N S
WONDERS OF LIFE
Presented by MetLife
“Body Wars”
(Turbulent simulator-type
thrill ride)
(Trip time – 5 min.)
Proceed through the standard queue. Wheelchairs may be brought
into the Body Wars vehicle where Guests will be required to make
a diagonal transfer to the vehicle seat. Guests using ECVs will
need to transfer to a standard wheelchair that will be provided
upon request by the host or hostess at the beginning of the queue.
Guests should be in good health and free from heart, back or neck
problems, motion sickness, or other conditions that could be
aggravated by this ride. Expectant mothers should not ride.
NOTE: There is a minimum height requirement of 40 inches to
ride this attraction. Due to the nature of the experience, service
animals are not permitted on this attraction.
Cranium Command
(Theater presentation)
(Show time – 15 min.)
Proceed through the standard queue.
A host or hostess can direct you to designated seating areas.
“Goofy About Health”
(Film presentation)
(Show time – 10 min.)
Proceed through the standard entrance. A host or
hostess can direct you to designated seating areas.
AnaComical Players
(Show time – 10 min.)
Proceed through the standard entrance. A host or
hostess can direct you to designated seating areas.
L I S T
O F
A T T R A C T I O N S
HORIZONS
(Slow-moving vehicle)
(Trip time – 15 min.)
Contact the host or hostess in front of the
building for directions to the boarding area. Guests board a
moving vehicle from a moving walkway that is traveling at the
same speed. Guests must be able to transfer from a standard
wheelchair to the ride vehicle by walking 3-5 feet under their
own power. If an emergency evacuation of this ride is required,
Guests must maneuver through stairwells or wait to be evacuated.
NOTE: This attraction is not recommended for Guests who
experience anxiety in dark, narrow or enclosed spaces.
Due to the nature of the experience, Guests with service
animals should check with a host or hostess at this attraction.
TEST TRACK
Presented by General Motors
(High-speed, turbulent
thrill ride)
Proceed through the
standard queue. When Guests exit the briefing rooms a host
or hostess will direct them to the loading area. Guests will be
required to transfer from their wheelchair to the test vehicles
to experience this attraction. If emergency evacuation from
this ride is needed, Guests must negotiate stairs and walk
through narrow passages or wait to be evacuated. Guests
should be in good health and free from heart, back or neck
problems, motion sickness, or other conditions that could be
aggravated by this ride. Expectant mothers should not ride.
NOTE: There is a minimum height requirement of 40 inches
to ride this attraction. Due to the nature of the experience,
service animals are not permitted on this attraction.
“The Making of Me”
(Show time – 15 min.)
Proceed to the left of the
entrance where a host or
hostess will direct you.
Shops and Snacks
All shops and snack locations are wheelchair accessible.
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21
L I S T
O F
A T T R A C T I O N S
L I S T
O F
THE LAND
JOURNEY
INTO IMAGINATION
Presented by Kodak
“Honey, I Shrunk the Audience”
(3D film presentation)
(Show time – 18 min.)
Guests should enter
through the standard queue. Guests utilizing Electric
Convenience Vehicles will need to transfer to a standard
wheelchair that will be provided upon request by the host
or hostess at the building entrance. Due to limited seating,
Guests using wheelchairs and only one member of their party
can be seated directly next to each other. All additional
members of the party will be seated in the row in front.
This theater can accommodate eight wheelchairs per show.
NOTE: The special effects in this presentation may be too
intense for some Guests.
A T T R A C T I O N S
Presented by Nestlé
Attractions on the lower level of the building can be accessed
by using the elevator to the left of The Garden Grill Restaurant.
“The Circle of Life”
(Theater presentation)
(Show time – 20 min.)
Proceed through the standard
entrance. A host or hostess can direct you to designated
seating areas.
Food Rocks
(Theater presentation)
(Show time – 13 min.)
Proceed through the standard
entrance. A host or hostess can direct you to designated
seating areas.
Living with the Land
(Slow-moving boat ride)
(Trip time – 15 min.)
Guests using wheelchairs should proceed
directly to the wheelchair loading area located behind the
staircase. Guests using ECVs will need to transfer to a standard
wheelchair that will be provided at the boarding area.
Behind the Seeds – A Special Guided Greenhouse Tour
(Tour time – 60 min.)
Reservations for this tour are taken
at the podium near the Green Thumb
Emporium on the lower level of The Land. Guests using
ECVs will be required to transfer to a standard wheelchair
that will be provided at the beginning of the tour.
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23
L I S T
O F
A T T R A C T I O N S
L I S T
O F
Green Thumb Emporium
A T T R A C T I O N S
THE LIVING SEAS
Presented by United Technologies
(Shop)
The Living Seas
The Garden Grill Restaurant
(Table service)
The top level of the restaurant is accessible to Guests
using wheelchairs. Priority Seating recommended.
Sunshine Season Food Fair
(Counter service)
(Film presentation & exhibits)
(Film time – 7 min.)
(Exhibits time – self paced)
Proceed through the standard queue. After the film presentation,
Guests board hydrolators to descend into the aquarium. A short
ride takes Guests from the hydrolator area to Sea Base Alpha.
Guests unable to transfer to the ride vehicles can be directed
by a host or hostess to the bypass route to Sea Base Alpha.
NOTE: Guests using Electric Convenience Vehicles are
encouraged to park them outside or transfer to an available
wheelchair.
Coral Reef Restaurant
(Full service)
The upper level of the dining room is accessible to
Guests using wheelchairs. Priority Seating suggested.
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25
W O R L D
S H O W C A S E
W O R L D
PLAZA TOWERS
S H O W C A S E
MEXICO
Guests may access the pavilion through the side door
located to the right of the main entrance.
Shops
• Disney Traders
• Port of Entry
El Rió Del Tiempo
Friendship Boat
Boat transportation across the World Showcase
Lagoon. Boat docks are located at World Showcase
Plaza and at Germany and Morocco. Contact a
host or hostess for boarding.
(Slow moving boat ride)
(Trip time – 9 min.)
Proceed through the exit of the attraction.
A host or hostess at the dock will direct boarding. Guests
utilizing Electric Convenience Vehicles will need to transfer
to a standard wheelchair that will be provided upon request
by the host or hostess at the boarding area.
Art of Mexico
(Exhibit)
Shops
All shops are wheelchair accessible.
San Angel Inn Restaurante
(Table service)
Priority Seating suggested.
Cantina De San Angel
(Counter service)
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W O R L D
S H O W C A S E
W O R L D
S H O W C A S E
NORWAY
CHINA
Maelstrom
“Wonders of China”
(Turbulent boat ride)
(Trip time – 15 min.)
Proceed through any exterior
queue, a host or hostess will direct you upon entering the
building. In this attraction, Guests must negotiate two steps as
they board the boat and disembark. Guests will move rapidly
up a steep incline in a Viking boat that later turns and moves
backwards before turning and facing forward again to go down
a short, steep waterfall. If an emergency evacuation of this ride
is required, Guests must maneuver through stairwells or wait
to be evacuated.
NOTE: Due to the nature of the experience, Guests with service
animals should check with a host or hostess at this attraction.
(Film presentation)
(Show time – 19 min.)
Contact a host or hostess for
direction on viewing areas in the theater. Due to the unique
360-degree format of this presentation, Guests may experience
the sensation of movement.
Stave Church
“Dragon: Ruler of the Wind and Waves”
(Exhibit)
Shops
All shops are wheelchair accessible.
(Exhibit)
Nine Dragons Restaurant
Shops
All shops are wheelchair accessible.
Hosted by China Pavilion Exhibition Corp.
(Table service)
Priority Seating suggested
Lotus Blossom Café
Restaurant Akershus
(Buffet)
Priority Seating suggested
Hosted by China Pavilion Exhibition Corp.
(Counter service)
OUTPOST
Kringla Bakeri og Kafé
Shops & Snacks
(Counter service)
All shops and snack locations are
wheelchair accessible.
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W O R L D
S H O W C A S E
W O R L D
GERMANY
S H O W C A S E
THE AMERICAN ADVENTURE
Presented by American Express® and Coca-Cola®
Shops
The American Adventure
All shops are wheelchair accessible.
Biergarten Restaurant
(Oktoberfest dining and entertainment)
Priority Seating suggested
(Theater presentation)
(Show time – 30 min.)
Contact the host or hostess at
the entrance to gain access to the second floor via an elevator.
This theater can accommodate fourteen wheelchairs per show.
America Gardens Theatre
(Outdoor stage)
Contact the host or hostess at the entrance
for seating directions.
Sommerfest
(Counter service)
Shops
ITALY
Shops
All shops are wheelchair accessible.
Liberty Inn
All shops are wheelchair accessible.
(Counter service)
L’Originale Alfredo di Roma Ristorante
(Table service)
Priority Seating suggested
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W O R L D
S H O W C A S E
W O R L D
JAPAN
Bijutsu-kan Gallery
S H O W C A S E
MOROCCO
“Treasures of Morocco”
(Cultural exhibit)
(Cultural exhibit)
Shops
Shops
All shops are wheelchair accessible.
Teppanyaki Dining Rooms, Tempura Kiku & Matsu No Ma Lounge
Hosted by Mitsukoshi U.S.A., Inc.
(Table service)
Priority Seating suggested. Guests can access the
second level dining areas by using the elevator to the left
of the front entrance of the Mitsukoshi department store.
All shops are wheelchair accessible.
Restaurant Marrakesh
(Table service)
Priority Seating suggested.
Yakitori House
Hosted by Mitsukoshi U. S. A., Inc.
(Counter service)
Guests can access the Yakitori House via the pathway
behind the Pagoda.
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W O R L D
S H O W C A S E
W O R L D
S H O W C A S E
INTERNATIONAL GATEWAY
FRANCE
Shops
“Impressions de France”
(Film presentation)
(Show time – 18 min.)
Enter through the left side of the
entrance hallway. A host or hostess will direct you to seating.
Shops
All shops are wheelchair accessible.
Friendship Boats
Boat transportation to select Epcot® Resorts.
All shops are wheelchair accessible.
UNITED KINGDOM
Art Fest
Presented by Rubio Artists
Outdoor portrait artist. This area is fully-accessible.
Shops
All shops are accessible to Guests using wheelchairs
except the upper level of The Crown & Crest.
Chefs de France
(Table service)
Priority Seating suggested
Rose & Crown Dining Room
(Table service)
Priority Seating suggested
Boulangerie Patisserie
Rose & Crown Pub
(Counter service)
Restrooms inside the pub cannot accommodate
Electric Convenience Vehicles. Guests using ECVs
should use the restrooms located across the street to
the right of The Toy Soldier.
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W O R L D
S H O W C A S E
CANADA
“O Canada!”
(Film presentation)
(Show time – 17 min.)
Access to the theater is via the
path to the far right side of the pavilion, past the Le Cellier
Steakhouse. Contact a host or hostess for admittance. Due
to the unique 360-degree format of this presentation, Guests
may experience the sensation of movement.
Shops
Use the ramp in front of the pavilion.
Le Cellier Steakhouse
Access is via the path to the far right side of
the pavilion through Victoria Gardens. Priority
Seating suggested.
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