ASI Doors 215 Owner's Manual

OWNER’S MANUAL
MODEL 215
High-Speed Fabric Roll-Up Door
Manual: 17A336
GENERAL
INFORMATION
GENERAL INFORMATION . . . . . . . . . . . . . . . . . . . . . . . 3-6
Safety Practices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Warranty Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Crates and Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
MANUAL INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . 7-33
Door Measurements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Face Frame Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Header Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Curtain Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Warranty and Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Electrical Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Wiring Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Photoeye Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Electrical Start-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Controller Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Setting Door Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Pair Transmitter & Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Curtain Travel Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Face Frame Cover Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Shroud Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34-38
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Cleaning Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
.REPLACEMENT PARTS . . . . . . . . . . . . . . . . . . . . . . . 39-47
Instructions for Ordering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Door Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Curtain Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Face Frame Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Header Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Shroud Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Manual last updated on: October 3, 2024 2:52 PM
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Safety Practices
GENERAL
INFORMATION
This is a safety alert symbol. It is used to alert you to potential personal injury
hazards. Obey all safety messages that follow this symbol to avoid possible
injury or death.
DANGER indicates an imminently hazardous situation which, if not avoided, will result in
serious injury or death.
WARNING indicates a potentially hazardous situation which, if not avoided, could result in
serious injury or death.
CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor
or moderate injury.
CAUTION used without a safety alert symbol indicates a potentially hazardous situation which,
if not avoided, may result in property damage.
NOTE
NOTE explains general information.
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Safety Practices Continued
GENERAL
INFORMATION
Warning read these safety practices before installing, operating or servicing the SLIDING
door. Failure to follow these safety practices could result in property damage, serious injury
or death.
READ AND UNDERSTAND ALL WARNING LABELS AND OPERATING INSTRUCTIONS IN THIS
MANUAL BEFORE OPERATING THE SLIDING DOOR. If you do not understand the instructions,
ask your supervisor to teach you how to use the SLIDING door.
1. Do not operate the door while under the influence of drugs or alcohol.
2. Do not use the door if it looks broken or does not seem to work properly. Advise your supervisor at
once.
3. Stay clear of the door when it is moving
4. Keep hands, feet and head clear of the door at all times.
5. Do not operate the door with equipment, material or people directly inside door opening.
6. Disconnect power before performing any electrical or mechanical service, cleaning or other maintenance on the door. OSHA requires disconnect to be properly tagged and locked out during all maintenance or service of equipment. With the power supply disconnected, always verify using a volt meter.
7. All electrical troubleshooting or service must be completed by a qualified electrician or service
person and must meet all applicable local, state, federal, international and other governing agency
codes.
8. When it is necessary to service the control box with power on, USE EXTREME CAUTION. Do not place
fingers or uninsulated tools inside the control box. Touching wires or other parts inside the enclosure
may cause electrical shock, serious injury or death.
9. It is your responsibility to keep all warning labels and instructional literature legible, intact and kept
with the door. Replacement labels and literature are available from ASI Doors, Inc. or its
representatives.
10. If you have any questions, contact your supervisor or your local ASI Doors, Inc. representative for
assistance.
11. Train all service and personnel using or near door on intended use(s) and operation of the door.
12. Failure to operate the door as intended, as described, or heed any warning may result in equipment
damage, property damage, serious bodily injury or death.
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Warranty Policy
GENERAL
INFORMATION
ASI Doors (herein called “ASI”) warrants solely for the benefit of its customer that each door system
manufactured by ASI (each a “Door System”) will be free from defects in material and manufacture for a
period of one (1) year from the date of original shipment by ASI. The following models receive a similar
two (2) years from date of shipment warranty: 109, 209, 120-125, 1240-125-, 1240SS-1250SS, 1260-1270,
1260SS-1270SS, 130-135, 140-150, 160-170, 220-225, 220SS-225SS, 230-235, 230SS-235SS. In all instances
warranty labor is covered for a period of one (1) year from the date of original shipment.
The foregoing limited warranty shall not apply to defects that result from improper installation, abuse,
misuse, alteration, modification, or failure to maintain the Door System in accordance with the ASI Owner’s
Manual. Periodic maintenance and adjustment of the Door System as described in the ASI Owner’s Manual are
the sole responsibility of the customer. All claims for defects must be made to ASI within thirty (30) days after
the defect is discovered or should, with reasonable care, have been discovered. THE FOREGOING LIMITED
WARRANTY CONSTITUTES THE EXCLUSIVE WARRANTY OF ASI WITH RESPECT TO THE DOOR SYSTEM. ASI
EXPRESSLY DISCLAIMS ALL OTHER GUARANTEES OR WARRANTIES—WHETHER EXPRESSED, IMPLIED,
OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE.
If a Door System does not comply with the foregoing limited warranty, and a claim is made by customer
within the warranty period, ASI will, at the option of ASI, either repair or replace any defective equipment or
parts free of charge and pay the reasonable labor costs to repair or replace the defective equipment or parts
if within the defined warranty period. The remedy of repair or replacement shall be the exclusive and sole
remedy for any breach of the foregoing limited warranty.
ASI SHALL NOT IN ANY EVENT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, EXEMPLARY OR
CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION ANY LOST PROFITS, ARISING
FROM THE SALE OR USE OF THE DOOR SYSTEM, OR FROM ANY OTHER CAUSE WHATSOEVER, WHETHER
THE CLAIM GIVING RISE TO SUCH DAMAGES IS BASED UPON BREACH OF WARRANTY (EXPRESSED OR
IMPLIED) BREACH OF CONTRACT, TORT, STRICT LIABILITY OR ANY OTHER THEORY OF LIABILITY, EVEN
IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY THEREOF, AND REGARDLESS OF ANY ADVISE OR
REPRESENTATION THAT MAY HAVE BEEN RENDERED BY ASI CONCERNING THE SALE OR USE OF THE
DOOR SYSTEM.
At ASI’s request, customer shall return to ASI for inspection any Door System for which a warranty claim has
been made, F.O.B. ASI’s facility with freight prepaid. The customer is responsible for any removal costs.
The customer shall comply with the following procedures in filing a warranty claim with ASI:
1. Notify ASI of any and all defects in writing with photographic evidence. ASI will review the warranty
request and issue a Returns Merchandise Authorization (RMA) form if the defective parts need to be returned
to ASI for inspection and verification. The RMA form must accompany any materials returned for warranty
consideration.
2. All replacement parts or equipment will be invoiced to the customer. Upon verification by ASI that the
Door System is defective, ASI will issue a full credit to customer for the replacement parts or equipment.
3. If outside labor is needed to install the replacement parts or equipment, ASI requires a written estimate of
the labor charges in advance so ASI may approve the labor charges and issue a purchase order. ASI will not
accept any labor charges unless previously approved in writing and accompanied by the ASI purchase order
number.
(Rev 12/21)
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Crates and Contents
GENERAL
INFORMATION
Shroud Assembly
Shipping Crate
Header and Curtain
Assembly
Face Frame Assemblies
Control Panel
Loose Parts Box
Figure 1: Crate and Contents
Upon receipt of the shipment, check that you have received the correct number of pieces as shown (figure
1). Crate will contain the Face Frames, the Header and Curtain assembly, the Loose Parts box, and Control
Panel. The shipping crate may contain 1 or 2 complete door assemblies. For your protection, note any damages or shortages on the carrier’s bill of lading before signing the bill for receipt.
The installation of this door will require at least a two man crew and a fork-lift. Select a fork-lift with lifting
height based upon the height of the door, plus a minimum additional two feet.
NOTE
Because of variances in the construction
of walls on which the door will be mounted,
fasteners are not supplied. DO NOT
remove door sections from crate until you
encounter the step in which they are to be
installed.
Unless specifically called out as “Provided
by ASI”, installer is to provide all necessary mounting hardware, anchors, inserts,
hangers, supports and equipment needed
to install door in accordance with final
shop drawings and manufacturer’s instructions.
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Loose Parts
Description
Qty.
Installation Instructions
1
Photo Eyes
As Required
Encoder Cable
1
Encoder Extension Cable
As Required
Sales Drawing
1
Misc. Activation Devices
As Ordered
Finishing Hole Plug
As Required
Warning Name Plate Assembly
1
Face Frame Splice Plates
2
!/4-20 Whizlock S/S Splice Plate Nuts
2
10-32 Whizlock S/S Splice Plate Nuts
2
5/16-18 x 5/8” Flange Screws
2
PVC Curtain Fabric Shims
3
Control Enclosure Box
Control Box
Schematic
1
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Door Measurements
1. Make contact with the person responsible at the customer’s place of business – check access conditions
and prevailing safety practices.
2. First check the dimensions of the construction opening. The exact measurements can be found on the
production sheet supplied with the door.
3. Carefully unpack the door and check the various components:
• Left and right side frames.
• Header assembly and installation manual included in the packing list.
• Control box, wiring diagram, photo-eyes and cables for photoeyes and encoder.
• Fasteners for the door, the operating controls and other accessories.
INSTALLATION
Header & Shroud 17”
Drive Side
10-1/8”
1/2 WIC + 10-1/8”
1/2 WIC + 3-5/8”
Bolt Hole Locations
Idler Side
Figure 2: Marking Bolt Holes
3-5/8”
Figure 3: Door Measurements
Tools Recommended
Tape Measure
Level
Wire Cutter
Wire Stripper
Inch Sockets
Inch Wrenches
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Allen Wrenches
Needle Nose Pliers
Drill Driver
Drill Bits
Screw Drivers
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Face Frame Installation
NOTE
Assembly on the floor:
Only ASI Doors qualified personnel are
authorized to carry out this work.
1. Lay Header assembly on the floor on its back. Starting on the Idler side, lay one Side
Frame on the floor aligned with and below the Header Flag Plate.
Idler Side
Flag Plate
INSTALLATION
Curtain Rail
Extrusion
Face Frame
Channel
Surfaces flush
Figure 4: Attach Side Frame to Header
2. Slide the top end of the idler side Face Frame up to the bottom edge of the idler side Header Flag Plate.
The Curtain Rail extrusion should slide inside the Flag Plate, and the surfaces of the Flag Plate & Face
Frame channel should be flush on the other side as shown (Figure.4).
NOTE
The following views depict a Right Hand drive door.
Procedures for a Left Hand door are the same but on
the opposite side.
Splice Plate
10-32 Nuts
Figure 5: Add Splice Plate
1/4-20 Nuts
3. Add the Splice Plate over the 4 studs at the junction of the Face Frame and Flag Plate. The Face frame
has (2) 10-32 studs, and the Flag Plate has (2) 1/4-20 studs. The Splice Plate has different size holes for
the 2 different size studs so orient it correctly (Figure. 5).
4. Add (2) 1/4-20 nuts to the 1/4-20 studs, and (2) 10-32 nuts to the 10-32 studs and tighten.
5. Repeat steps on other (Drive) side.
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Face Frame Installation Continued
INSTALLATION
Figure 6: Face Frame attached to header.
6. Header with Face Frames attached and ready to mount on opening.
Header Installation
Lifting the Door:
Caution protect the drum and door panel
during installation of the door.
Figure 7: Lifting the door.
After attaching both Side Frames to the Header, lift the door using a fork lift, and move the door into position on the opening. Use protective padding between the forks and the Curtain & Barrel to avoid damaging
it while lifting.
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Header Installation Continued
The attachment of the Header assembly and the Face Frames to the wall must be carried out
with appropriate methods. The installer must ensure that the fasteners are suitable for the
size of the door and the type of walls; if necessary, increase the number of the fasteners used.
Checks before the Installation of the Door:
INSTALLATION
1. Measure the floor for level from left to right, and check the opening size and squareness of opening.
2. Place the entire structure centered around the construction opening (Figure 8).
3. The inner dimension “B”, between the inside of the Curtain Rail Extrusions, should be 1/8” greater than the
width of the door opening stated on the production data sheet and customer order form that was supplied
with the door, +0”/-1/8”. Check this dimension at the bottom, middle, and top of the opening.
4. The dimension between the header flag plates top & bottom will be the opening width + 3” +0 /-1/8”.
5. Check both the top & bottom of the flag plates to verify that this dimension is held and that the flag plates
are parallel to each other.
6. When installing the door, use a mechanical or laser level to ensure that the Header is installed level. If floor
is not level and there is a gap under one of the face frames, use shims under that side to keep header level.
7. Mount Face Frames using hardware appropriate for the wall construction (supplied by installer) in the
mounting slots provided in the Face Frames (Figure 9).
Top Inside Dim between
Flag Plates =
Opening Width + 3” +0/-1/8
Check Level
Be sure to verify the dimensions between
be
the
Flag Plates on the top & bottom. Failure to
do so may result in degraded performance or
damage to the Curtain.
Bottom Inside Dim between
Flag Plates =
Opening Width + 3” +0/-1/8
Check Plumb
Mounting
locations
Check Plumb
Dim “B” + 1/8”
+0” / -1/8”
Figure 9: Mounting locations
NOTE
Figure 8: Check Level and Plumb.
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For an optimum seal, the gaps between the door
structure and the walls of the building must be filled.
Please consult the customer with regard to the choice
of materials to be used (caulk, silicone, etc.).
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Curtain Installation
1. Run the Curtain all the way up so
2.
the bottom Curtain edge is about
4-1/2” above the upper Re-feed
Block.
Lower the panel enough to manually insert the Curtain Edge Beads
into the Re-Feed blocks on both
sides. (Figure. 10)
Insert Curtain edge beads
into Upper Re-Feed Blocks
INSTALLATION
Figure 10: Inserting The Edge Beads into the Re-Feed Blocks.
DO NOT use an impact driver or a ball-end hex drive
in the hex socket of the motor, it may damage the
hex socket.
1/4” Hex Socket in
bottom of Motor
Figure 12: Correct routing of the Curtain through Re-Feed Blocks.
Figure 11: Hex drive socket on Motor.
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Curtain Installation Continued
Important Tips To Install The Door Properly:
•
•
•
Insure the bottom of the door curtain is taught but not too tight when closed. A curtain that is too tight will
prevent the door from closing properly.
If the Curtain is too tight, or sagging at the top, middle, or bottom along the curtain vertically, loosen the
closest mounting screws in the Face Frames and adjust the Face Frame’s position horizontally at that
point.
Repeat this at several different heights, to ensure the Curtain is hanging straight, and is not overly tight or
loose, to insure optimum operation and sealing.
INSTALLATION
Figure 13: Adjusting Face Frame position.
Install The Door Correctly:
insure that when the Curtain is lowered that Curtain alignment is even from side to side. There should be no
puckering or distortion of the Curtain when it is raising or lowering. If the Header has been installed level,
and the Side Frames have been installed plumb and at the correct width, and adjusted as noted above, there
should be no puckering of the Curtain.
Figure 14: Curtain alignment.
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Curtain Installation Continued
The Curtain should be level enough that the bottom edge of the
Curtain lands between the upper & lower edges of the Re-feed
Target labels on the upper Re-feed Blocks (figure 15). If both
ends of the Curtain do not land in those zones:
INSTALLATION
1. Position the Curtain so that the bottom edge is in-line with
the target zone labels on both Upper Re-Feed Blocks.
2. Check that both sides align within the Re-Feed Block upper
limit target zones.
3. If one side is NOT within the zone, run the Curtain all the
way down to the ground.
4. Add a PVC Curtain Fabric Shim between the Drum and the
Curtain where the Curtain attaches to the Drum, on the side
that is lower.
5. Check for level and repeat if necessary until both sides can
align within the upper limit target zones.
Bottom edge
of Curtain
Target Zone label on
Upper Re-Feed Block.
Figure 15: Leveling Curtain on the
Re-Feed Blocks target zones.
Check all warnings weekly. Door may unexpectedly close. Failure
to mount and maintain all warning labels and instructional literature could result in serious injury or death.
Warranty and Liability
Two warning labels are provided (figure 16).
Mount the warning labels approximately 60” from
the floor. One label should be on the operator
side on the mounting wall surface. The other label
should be located on the other side of the wall,
opposite of the operator.
Warranty claims will only be considered if the door
was being operated and treated correctly.
In the event of unauthorized repairs and modification to the construction and the operation of the
door, the warranty will be invalidated.
This rule also applies to damage resulting from defects that are the consequence of failure to follow
the operating instructions or of inadequate maintenance of the door.
Figure 16: Warning Label locations.
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Electrical Installation
Precautions With The Door Controller:
When the Door Controller has power supplied to it, the electrical elements and a number of
operating controls are also ‘live’. Never touch these elements. This is extremely dangerous. The
cover of the Door Controller must always be closed.
If an emergency stop is activated, the Door Controller remains ‘live’’. If this is a threat to the safety of the staff, the power circuit must be interrupted by locking the main switch on the control
box.
INSTALLATION
After turning off and locking the main power switch, it is always necessary to wait 5 minutes before starting work. This is the time required to discharge the capacitors of the Door Controller.
The Door Controller has integrated safety systems for stopping the door. A mechanical block,
fluctuations in voltage and interruptions of the power supply, can also bring a door to a stop.
This is shown with a fault message on the Door Controller screen. After locking the main switch,
and having removed the blockage, the main switch has to be unlocked and powered back on.
In the event of work (on the electrical and/or mechanical part of the installation), the power
supply to the Door Controller must be switched off; to do this, the main switch on the
control box must be locked.
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Electrical Installation Continued
Control box contain HIGH VOLTAGE! The following procedures should be performed by
qualified personnel only. Wiring must meet all local, state federal and international or other
governing agency codes. Keep hands and body parts clear of high voltage areas. Failure to do
so could result in serious injury or death.
Disconnect power at the fused disconnect during all electrical or mechanical service.
Disconnect must be properly locked out during maintenance or service or equipment. Failure
to do so could result in serious injury or death.
INSTALLATION
NOTE
Wiring must be completed by a licensed electrician. All wiring connections must be in
accordance with all local. state, federal, NEC or other governing agency codes. Reference
electrical drawings shipped with door.
Refer to electrical schematic for connections.
1. Make sure pre-wired cable supplied is of sufficient length to enable location of control box where desired. Mount control box to a convenient location, leaving sufficient room for control box door to be
opened.
2. All wiring should be installed and connected by a qualified electrician who is knowledgeable with NEC
article 430 and with local regulations. Electrician should make sure that the voltage and frequency of the
electrical supply corresponds with the motor data listed on the control box cover.
3. Do not wire any external activation devices until the door limits are set.
Protect and cover all electrical components inside the control box prior to drilling enclosure.
Failure to do so may result in component malfunctions.
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Electrical Installation Continued
Wiring Layout
NOTE
•
•
•
Any wiring by others MUST come into control box from bottom as shown, or warranty is void.
Isolate High & Low voltage wires in separate conduit.
Fused disconnect complying with applicable electrical codes must be supplied by others.
INSTALLATION
1. Pre-wired cable from motor must not be spliced. Run this cable to control box (Figure 17).
2. From a fused disconnect, route power supply wires to the control panel and connect to incoming power
block. Also attach the ground wire to the control panel lug.
3. All connections for motor, encoder, photoeyes, along with any field added devices should
be made per the schematic.
4. All wiring connections to be terminated in the Control Box.
5. If using an induction loop system, all loops should be in series.
Install the control box at a location agreed with the user. Check that the power supply agrees with the
connections of the transformer, motor, and Door Controller. If necessary, modify.
Encoder
Pre-wired motor cable
supplied by ASI - installed
by others.
DO NOT SPLICE
Encoder & photoeye
cables supplied by
ASI. Connections by
others.
DO NOT SPLICE
Incoming power
and activators
by others.
Control box
6"
(SUGGESTED)
Receiver
48"
(SUGGESTED)
Transmitter
Standard upper Photoeyes
Receiver
Transmitter
16"
FLOOR LINE
Optional lower set of Photoeyes
4"
Figure 17: Wiring layout.
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Electrical Installation Continued
Control Panel typical Wiring
Typical Control Box wiring is shown below. Wiring specific to your door will be shown on the wiring diagram
included with your door.
CONTROLLER
INSTALLATION
ENCODER
CABLE
(DRAIN)
ENCODER
(BLUE)
(WHITE)
(BROWN)
12V
A
B
0V
(GRAY)
SAFETY
0V
RE1
0V
RE2
INPUTS
(BLACK)
REF
0V
P1
P2
P3
P4
OPN CLS
COM
24V
STP AUTO1 OUT
A
B
REMOVE JUMPER
FOR REMOTE
STOP BUTTON
(BLACK)
SAFETY
TR1
PHOTO EYE
TRANS #1 &
REC #1
OPTIONAL
PHOTO EYE
TRANS #2 &
REC #2
TR2
R1
0V
R2
0V
TST1 TST2
IN1
IN2
IN3
IN4
IN5
IN6
IN7
IN8
IN9
IN10
(BLACK)
(BLUE)
CONTROL POWER
+24VDC
(BLUE)
(BLUE)
PHOTO EYE
REC #1
INPUTS
24V
(BLUE)
OUTPUTS
OUT1
OUT2
OUT3
OPTIONAL
PHOTO EYE
REC #2
OUT4
(BROWN)
(BROWN)
(BROWN)
MOTOR CABLE
(T3)
(T2)
NO
COM
T1
NC
(BROWN)
T3
OPTIONAL
PHOTO EYE
TRANS #2 &
REC #2
0V
T2
PHOTO EYE
TRANS #1 &
REC #1
0V
(T1)
(GND)
(SHIELD)
Figure 18: Typical Control Box Wiring.
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Electrical Installation Continued
NOTE
Do not splice any of the supplied cabling.
Cables may be shortened if needed.
Connect the following in accordance with the electrical
diagram and the specific notes supplied with the door:
• The Motor Cable - has shielding that is required for proper drive operation.
• The Encoder Cable that controls the OPEN/CLOSED positions of the door.
• The Photo-eye wire(s) from each side frame (see illustrations for routing).
• Any additional remote added devices and control wiring.
Wire routing for Photoeyes
Note: Wiring shown with Control Panel mounted on the Drive Side.
Idler side P/E lead
routed through
Header Channel
INSTALLATION
Drive Side
Idler Side
All P/E leads
routed out to
Control Box
Idler side P/E lead
Figure 21: Photoeye routing,
upper Drive side.
Figure 19: Photoeye routing,
upper idler side.
Figure 20: Photoeye wire routing.
Upper
Photoeye
1. Insert Photoeye(s) into photoeye holes in Face Frames. Face Frame
Covers must be off for routing P/E lead wires (see image on page 16).
2. Route P/E leads on idler side up through Face Frame channel, through
Optional
lower
Photoeye
3.
grommet in idler side Header Plate, and through Header Channel to
drive side of Header. Use the provided string to pull the wires through
the gasket channel. Route leads around Drive, and down the outside of
drive side Face Frame to Control Box (Figure 19).
On Drive side, route P/E leads up through Face Frame channel, over
the top of the Face Frame, and down the outside of drive side Face
Frame to Control Box (Figure 21) (Drive & components hidden for
clarity).
Figure 22: Photoeye routing,
lower drive & idler side.
18
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Electrical Start-Up
Table 01 - Control Box Descriptions Table
Item
Description
OPEN button
Opens door when pressed.
STOP button
Stops door when pressed.
CLOSE button
Closes door when pressed.
Power Disconnect Handle
Applies/removes AC input power when rotated 90°. Vertical
position (shown): Power applied / horizontal position: Power
disconnected.
The display provides the primary user interface.
INSTALLATION
The display is visible through the enclosure door. It provides
controller and door status indications during normal operation.
It also provides programming and setup menus, and error indications.
Display
OPEN Button
Display (visible
through window
in enclosure)
STOP Button
CLOSE Button
Wall-Mounted
Enclosure
Power
Disconnect
Figure 23: Control Box Detail
19
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Electrical Start Up Continued
Input Power Connections
(Mains)
Wiring Guide
INSTALLATION
Menu / Enter Button
Exterior Button
Connector
Display
Up Button
Down Button
Standard Inputs
Encoder
Connection
RS 485 COM
Terminal Block
Configurable Inputs
Terminal Block
Control Power
Terminal Block
Output Relay
Terminal Block
Motor Connection
Figure 24: Controller Features
20
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Electrical Start Up Continued
Warning Control box contains HIGH VOLTAGE! The following procedures should be performed by qualified
electrical personnel only. Wiring must meet all local, state, federal and international, or other governing
agency codes. Failure to do so could result in serious injury or death.
Table 01 - Controller Feature Descriptions Table
Item
INSTALLATION
21
Description
Menu/Enter button
Press once to enter a menu or confirm a selection during programming. Press and hold to exit the current menu or cancel a
programming selection.
UP ▲ button
During programming and setup, press to navigate through
menus or to jog the door in the open direction in certain
menus. While on an IDLE screen, press to enter EXPRESS menu.
Exterior Button Connector
Connects the ribbon cable from the OPEN/STOP/ CLOSE
switches on the enclosure door to the DGII.
DOWN ▼ button
During programming and setup, press to navigate through
menus or to jog the door in the closed direction in certain
menus.
Motor Connections
Terminal blocks for connecting the motor are located on the
bottom of the controller.
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Controller Functions
Controller Power-up
NOTE
NOTE refer to electrical schematics for wiring connections.
After all connections are made, apply power to the controller.
The controller powers up when ac power is applied. Confirm that the following start-up screens are displayed
when the controller is powered up. Screens are shown for 3 seconds each. Button presses or other inputs are
ignored during start-up screen display. An information screen sequence takes place whenever the controller is
powered on.
INSTALLATION
When the power-on sequence is complete, the idle screen is displayed. If there is a problem with a connection or
with the controller, an error code may be displayed.
Using the Menus
• To enter any menu or selected sub-menu, briefly press the menu/enter button.
• Use the ▲ and ▼ buttons to scroll through menu options. The current selection is highlighted in black with
light text.
• To exit any menu, press and hold the menu/enter button.
Entering a Passcode
Some menus may require a 3-digit passcode to gain access. This helps prevent
unauthorized personnel from changing the controller settings.
The code request screen shown at left appears when a menu is protected by an access code.
Use the ▲ and ▼ buttons to enter the code, then press the menu/enter button to accept the
code.
22
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Controller Functions Continued
Menu Structure
Figure 25 is a diagram showing the Controller menu structure. The key presses to navigate through the main
menus are also shown (Menu/Enter, ▲ and ▼ ).
To exit any menu, press and hold the Menu/Enter button.
INSTALLATION
1
4
2
2
1
1
4
2
2
1
1
2
2/3
1
1
2
4
1
1
2
4
1
1
2
4
1
1
2
4
1
1
2
3
1
1
2
3
1
1
2
3
2
1
Figure 25: Menu Structure
2
23
NOTE
1
User Level
NOTE the table at the right refers to the numbers by
2
Tech Support Level 1
each menu item. Different menu items have different
levels of security, and higher level items require a higher level password to access.
3
Tech Support Level 2
4
OEM Level
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Controller Functions Continued
Express Menu
The express menu, allowing rapid programming, is available from the idle screen by pressing
the ▲ button. The express menu provides options to the user to quickly access certain door
parameters and view of internal controller parameters for troubleshooting. Press the ▼ button to scroll down through the express menu. Press and hold the menu/enter button to exit
the express menu when finished.
Display readout
The following options are available for the controller display. The options other than normal are intended for
use as troubleshooting aids only. The display should always be set to normal when the door is in use.
Use the ▼ button to highlight an option, then press the menu/enter button to select it.
INSTALLATION
Normal: select to return the display to the normal idle screen display after troubleshooting is complete.
Motor Current: displays the motor current when selected. This is useful for performing troubleshooting
and is not intended for use as the normal operational display.
DC Link: displays the internal DC voltage when selected. This is useful for performing troubleshooting and is
not intended for use as the normal operational display.
Position: displays the door’s current position.
Measured Frequency: displays the measured frequency from the motor in Hz. This value correlates to
the speed of the motor.
Output Frequency: displays the current frequency being applied to the motor. This value correlates to
the speed of the motor.
Auto Close Timer
The time period after which the door will close automatically after an auto input has been activated and
released, in seconds and tenths of seconds. To edit the time interval, use the ▲ and ▼ buttons to select the
desired value, then press the menu/enter button to store it. The message stored is briefly displayed, then the
screen returns to the express menu.
Setting the value to zero disables the auto close timer.
Manual Close Timer
The time period, in seconds and tenths of seconds, after which the door will close automatically, after a
manual input has been activated and released. To edit the time interval, use the ▲ and ▼ buttons to select the
desired value, then press the menu/enter button to store it. The message stored is briefly displayed, then the
screen returns to the express menu.
Setting the value to zero disables the manual close timer.
24
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Controller Functions Continued
DTO Timer
Delay-to-open time period, in seconds and tenths of seconds. After an open input is activated, the controller
will delay the opening of the door by the set amount. To edit the time interval, use the ▲ and ▼ buttons to
select the desired time, then press menu/enter button to store it. The message stored is briefly displayed, then
the screen returns to the express menu.
DTC Timer
Delay-to-close time period, in seconds and tenths of seconds. After a close input is activated, the controller will
delay the closing of the door by the set amount. To edit the time interval, use the ▲ and ▼ buttons to select the
desired time, then press the menu/enter button to store the value. The message stored is briefly displayed,
then the screen returns to the express menu.
Open Alarm
INSTALLATION
Use this timer, along with an output whose function has been set to open alarm, to signal if a door has been
left open for too long.
Open alarm timer, in seconds and tenths of seconds. To edit the time interval, use the ▲ and ▼ buttons to
select the desired value, then press the menu/enter button to store it. The message stored is briefly displayed,
then the screen returns to the express menu.
Setting this value to zero disables the open alarm.
Run Timer
Run timer value, in seconds. The run timer is a safety feature that stops door movement if the controller
detects that the door is still in motion after the run timer period elapses. Set the run timer to a value of 1 to
4 seconds longer than the time required to open or close the door, whichever is greater. The run timer starts
every time the door moves. If the door does not stop moving before the run timer expires, the DGII® stops the
door.
To edit the time interval, use the ▲ and ▼ buttons to select the desired value, then press the menu/enter
button to store it. The message stored is briefly displayed, then the screen returns to the express menu.
Emergency JOG
Provides the ability to jog the door using the ▲ and ▼ buttons. Any connected safety inputs are ignored to allow
unrestricted door movement.
Any connected safety devices are ignored
to allow unrestricted door movement
25
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Setting Door Limits
NOTE
NOTE this door is equipped with an encoder system to monitor door position. Before the door can be
put into operation the door limits MUST be set. This process involves jogging the door to the respective
positions and setting the limits.
The use of a ball-end hex shaft or an impact driver is NOT recommended, and may damage
the motor or the hex drive socket.
Warning keep doorway clear during calibration mode rapid moving door could cause serious injury or
death. Follow instructions for proper manual operation failure to heed these warnings could result in
equipment and/or property damage, bodily injury or death.
INSTALLATION
Operator Motor
Re-Entry Blocks
1/4” Hex Socket in
bottom of Motor
Figure 26: Operator Assembly and Components
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Setting Door Limits Continued
INSTALLATION
1. Manually move door approx. 24” from either end position.
2. Press the Menu/Enter button (Figure 28).
3. Using the up & down arrows go to LIMIT SET-UP screen.
4. Press the Menu/Enter button.
5. If prompted for password use 777 and press Menu/Enter button.
6. Go to QUICK SETUP and press the Menu/Enter button.
7. Follow controller instructions on the display screen.
a. Using the UP & DOWN buttons jog door through full door travel
2 times to confirm there is no binding or obstructions. Correct as
needed. (Door could be phased wrong, if so, use opposite button to
move door to the center position, DO NOT re-phase motor).
b. Press Menu/Enter.
c. Using the Up & Down buttons, jog the door to the approximate center
position.
d. Press Menu/Enter.
e. The controller now needs to check motor phasing. Press and hold
Figure 27: Control Box
the up button. The door will move approximately 18” in a direction and stop
automatically.
f. Confirm door direction.
i. Press the UP button if the door went up.
ii. Press the DOWN button if the door went down.
g. The door is now ready to set the open limit. Using the Up & Down buttons, jog
the door to the desired open limit.
h. Press Menu/Enter to complete open setting.
i. Door is now ready to set the upper Photo-eye position. Using the Up & Down
buttons, jog the door to just above the highest Photo-eye in the Side Frame.
j. Press Menu/Enter to complete photo-eye setting.
k. The door is now ready to set the close limit. Using the Up & Down
buttons, jog the door to the desired close limit.
l. Press Menu/Enter to complete the close setting.
8. Limit setup is now complete. The controller will return back to the main
menu.
9. If the door’s reversing edge system has already been paired with the
controller, test door operation. If additional adjustments are needed, refer to
“Minor Door Adjustments” section.
10. If the doors reversing edge has not been paired with the controller,
proceed to the “Pair Transmitter & Controller” instructions before testing
door operations.
Minor Door Adjustments
1
2
3
4
5
6
7
8
27
Press Menu/Enter.
Using the up & down arrows go to the LIMIT SET-UP
screen.
Press the Menu/Enter button.
If prompted for password use 777 and press Menu/
Enter button.
Go to the desired item to adjust and press Menu/Enter.
Adjust value and press Menu/Enter.
Repeat as needed for additional adjustments.
When complete, the controller must be returned to the
main screen. Press and HOLD the Menu/Enter button
until you are on the main screen.
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Keypad Display
Screen
Menu/Enter Button
Up/Down Buttons
Figure 28: Controller Functions
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Setting Door Limits Continued
Pair Transmitter & Controller:
The wireless transmitter MUST be paired with the controller
for the reversing edge system to function correctly. Follow
the steps below to pair a transmitter with the door controller.
These steps must be followed when setting up the door for the
first time, replacing the transmitter, or re-pairing the existing
transmitter.
INSTALLATION
1 On the controller, press “menu” (Figure 30)
2 Scroll to “system config”
3 Press “enter”
4 Ender code “777”
5 Press “enter”
6 Scroll to “options”
7 Press “enter”
8 Select “SeyWave host”
9 Press “enter”
10 Scroll to “clear all”
11 Press “enter”
12. Press “UP” button to Reset SeyWave. Clearing SeyWave
will appear on the screen.
13. Scroll to “Pairing” on the controller and press enter.
For the next 10 seconds the controller will be “Looking
for Remotes”.
14. Double bump the bottom edge with your hand within a
2 seconds interval (approx. 10”-12” from outer edge of
door) to pair the transmitter to the controller.
15. If the pairing is successful, the controller will beep.
a. If the beep is not heard and the controller still
displays “Looking for Remotes” repeat step 14
until the beep is heard.
a. If the beep is not heard and the controller no
longer displays “Looking for Remotes” repeat
steps 10-14.
16. After successfully pairing press and hold the “enter”
button to return to the main menu.
Figure 30: Controller Detail
10” - 12”
Figure 29: Location to test reversing edge
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Setting Door Limits Continued
Test Reversing Edge:
1
2
The reversing edge is embedded in the bottom of the curtain. Test the reversing edge while the door is closing
by blocking the bottom of the curtain near the center of the door with your hand to assure the reversing edge
is functioning properly. (Figure 31). It should reverse on contact.
Close the door fully.
INSTALLATION
Reversing Edge assembly
inside Curtain bottom.
Figure 31: Testing the Reversing Edge
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Curtain Travel Troubleshooting
Trouble shooting & corrective action steps:
INSTALLATION
30
1) Insure that the guides have not been damaged. This could
cause the door to travel unevenly through the guides, thus
affecting overall performance and could result in back roll
issues.
2) Insure that the guides are installed plumb & square and the
barrel is level (review installation instructions). It may also be
necessary to move one or both guides “in”. This is usually the
case in extreme air pressure applications. This will require
removing the guide cover(s), loosening the mounting bolts,
and moving the guide(s) in slightly.
3) If the application temperature, on either side of the opening
is subject to falling below 40 degrees, the door may have
trouble closing. Consult with the factory for possible options
if this occurs.
4) Insure the flag plates are slightly tapered inwards (review
installation instructions). This will allow ease of re-feeding
the curtain through the upper portion of the guide blocks.
Too taut between guide blocks could result in poor door performance.
5) Insure both sides of the curtain align within the guide block
targets shown on the upper guide block holder (review
installation instructions). Not aligning them could result in
uneven door travel, thus possible malfunctioning of door
travel during normal operation and breakout situations.
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Figure 32: Curtain travel through
the Re-Feed Blocks.
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Face Frame Cover Installation
Install Face Frame Covers:
1. After all electrical setup is complete, and photoeye wiring is done, install the Upper & Lower
Face Frame Covers (Figure 33).
2. Retrieve the ¼-20 screws and the LH & RH Lower Face Frame covers you removed earlier.
Also retrieve (2) Upper Face Frame Covers (P/N 13B3182NN) & (4) more ¼-20 screws (P/N
41A868) from the loose parts box.
3. Install the LH & RH Lower Face Frame covers using the ¼-20 screws you put aside earlier
(figure XX).
4. Install the (2) Upper Face Frame Covers (P/N 13B3182NN) & (4) ¼-20 screws (P/N 41A868) on
the 2 Cage nuts already installed on the LH & RH header flanges right above the ends of the
lower Face Frame Covers.
INSTALLATION
Upper Face
Frame Cover P/N
13B3182NN
1/4-20 Flange
Screws
P/N 41A868
Lower Face Frame
Covers
P/N 13B3181LV &
13B3181RV
Figure 33: Install Lower & Upper Face Frame
Covers on RH & LH Face Frames.
31
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Shroud Installation
Shroud Install steps:
1. To mount the shroud, retrieve the Shroud Weldment from the shipping box. Also retrieve (2) 5/16-18 X ¾”
Whizlock Screws from the loose parts box.
2. Install the (2) 5/16-18 X ¾” Whizlock Screws into the holes on the inside surfaces of the Header Flag Plates,
shown in figure 35 below. Leave a 1/4” - 3/8” gap between the flanges of the screws and the inside surfaces
of the Flag Plates.
3. Using 1 person on each end of the Shroud, each in a scissors lift on each end of the door opening, lift the
Shroud Weldment into approximate position in front of the Door Header.
INSTALLATION
Figure 34: Shroud Mount Brackets
on back of Shroud Weldment.
4. There are 2 Shroud Mounting Brackets on either end of the Shroud Weldment (Figure 32). These brackets
have slots that will slide onto the screws you just installed on the RH & LH Flag Plates. The outside surfaces
of these brackets will fit between the inner surfaces of the Flag Plates.
Shroud Support
Brackets
Shroud Mounting
Screw on Face
Frame assembly
Shroud Mounting
Screw on Face
Frame assembly
Figure 35: Shroud Support Brackets and Shroud
Mounting Posts on Face Frame assemblies.
32
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Shroud Installation Continued
INSTALLATION
5. On the top of the Header, there are 3 Shroud
Support Brackets with the top flanges facing towards the wall. (Figure 35 & 36) There
should be a gap between the wall and the top
flanges of the Shroud Support Brackets.
6. On the top rear of the Shroud, there is a small
return flange that points down. This flange
will hook over the top flanges of the 3 Shroud
Support brackets.
7. Position the Shroud so that the Shroud Mount
Brackets on the Shroud Weldment are approximately centered between the Face Frame
mount surfaces. Lift the Shroud above the
Header at a slight angle, letting the top of the
Shroud rest against the wall. Lower the Shroud
and hook the small flange behind the top
flange of the Shroud Support Brackets.
8. Lower the Shroud down so the top is contacting the top of the Support Brackets, and rotate
the bottom of the Shroud down towards the
wall, making sure the outer surfaces of the
Shroud Brackets on the Shroud Weldment are
between the inner mounting surfaces of the
Face Frame assemblies, and guide the mounting screws installed on the Flag Plates into the
slots on the Shroud Mounting Brackets. (Figure
37).
9. When completed, the Shroud should be held
in place by the top rear flange being hooked
behind the Shroud Support Brackets, and the
mounting screws on the Flag plates should
be fully in the slots on the Shroud Mounting
Brackets (Figure 38).
10. Tighten the 2 Whizlock mounting screws to 45
inch-pounds.
Figure 36: Position Shroud in front
of and above Header and lower
onto Shroud Mount Brackets.
Top rear flange of Shroud hooks
behind Shroud Support brackets.
Figure 37: Hook top rear Shroud
flange over Support Brackets of
Header.
Figure 38: Slide Shroud Mount
Brackets onto mounting posts.
33
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Troubleshooting
Table 04 - Troubleshooting Table
Problem
A. Motor will not start.
Probable Cause
Corrective Measures
1. No power.
1. Check power switches, fuses and
connections. Verify 3 phase voltage at
operator.
2. Control circuit breaker
tripped while stopping.
2. Reset – determine cause.
2. Blown Fuse.
3. Check transformer, motor and overload
relay for proper wiring.
4. Check wiring and connections.
5. Check actuator and wiring with ohm
meter.
6. Set chains to auto mode.
1. Check power supply—Verify 3 phase
voltage. Check contactor/motor wiring.
2. Replace fuse.
1. Loose or poor connection
1. Check connections in control circuit.
3. Wired for wrong voltage.
4. Loose or disconnected wire.
5. Defective actuator.
6. In manual mode.
B. Motor runs but “lacks power”.
C. Inconsistent starting,
stopping and reverse
1. Single phasing
D. Reversing edge works on
1. Phase sequence reversed
opening cycle instead of closing.
MAINTENANCE
34
1. Shut off power. Change any two of the
three line leads.
E. Door closes and opens
1. Reversing edge switch
signaling to reopen.
1. Check lower limit and shorten travel so
door does not hit at bottom.
F. Door Opens out of square
1. Material wrapping unevenly
1. Install shim material (See Curtain
Installation section)
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Error Codes
Controller Error Messages
If an error occurs, it is displayed in a window occupying the entire display similar to the
example shown at left. Find the error code in the tables included in this chapter to
determine the cause and corrective action.
Error messages originate in one of three categories:
• Inverter (power faults): see Table 05 below.
• Door control codes related to the motor and encoder: see Table 06 on page 36.
• Option codes related to optional equipment used with the Controller: see Table 07 on page 37.
Table 05 - Inverter Error Codes
Code
Description
Cause
Corrective Action
MAINTENANCE
UU
DC Link low (Top Priority) The incoming mains voltage
is too low.
View System Status - DC link to check that the voltage is
within the range shown.
OU
DC Link high (Medium
Priority)
Either the incoming mains
voltage is too high or the
deceleration rate is too short
View System Status - DC link to check that the voltage
is within the range shown. Decrease the deceleration
ramps.
OC1
Over current 210%
(Medium Priority)
The motor current exceeds
the inverter rating by 210%
View the motor current display to check the current
delivered to the motor. Check the motor nameplate
data to confirm that the correct controller model is
being used. Check for mechanical obstruction or
damage.
OC2
Over current 150%/30 sec The motor current exceeds
(Medium Priority)
the inverter rating by 150%
for more than 3 seconds
View the motor current display to see the current
delivered to the motor. Check the motor nameplate
data to confirm that the correct controller is being
used. Check for mechanical obstruction or damage.
OC3
Over current during
acceleration
Over current while
accelerating
View the motor current display to see the current
delivered to the motor. Decrease the acceleration
ramps.
OC4
Over current DC/Brake
(Medium Priority)
Over current while DC
braking
View the Motor Current display to see the current
delivered to the motor. Decrease the DC brake level.
OC5
Peak over current (High
Priority)
Severe overload
Check for:
• A short in the motor cable
• Stalled motor
• Mechanical or electrically damaged motor
• If equipped with a parking brake, ensure that it is
being released. Decrease the boost parameters.
35
OH
Controller overheat (High
Priority)
The inverter is overheated
View System Status - Temperature to check that
the reported temperature is within range. (Note:
Temperature display shows raw analog counts and not
actual temperature) Check ventilation and ensure fan,
(if equipped), is operating. Reset the controller and
confirm that the fan operates for 1 second during the
power-up routine. Reduce the switching frequency and
the DC brake level.
HE
Low internal 12V (Top
Priority)
The internal 12VDC power
supply voltage is too low
View the System Status - Int Levels to check that the
voltage is within range. Check I/O wiring for shorts.
HE
Low internal 24V (Top
Priority)
The internal 24VDC power
supply voltage is too low
View the System Status - Int Levels to check that the
voltage is within range. Check I/O wiring for shorts.
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Error Codes Continued
Table 06 - Door Control Error Codes
Code
Description
Cause
Corrective Action
E01
Slip error (Low Priority)
Mechanical overload (Slip
Monitoring) or
missing signal from encoder.
Check door for obstruction. Ensure the pulse
output from the encoder is connected to terminal P2 on
the controller. Verify that the encoder pulse output is
set correctly.
E02
Direction Error – occurs
during setup only. (Low
Priority)
The direction of the motor is
incorrect. The encoder count
must increment positively
while the door is moving in
the open direction.
Use the Motor Direction parameter to set the
correct direction for the motor and encoder. If the
motor moves in the incorrect direction and the encoder
is decrementing, set the motor direction parameter to
Motor REV. If the motor moves in the correct
direction but the encoder is decrementing, set the
Motor Direction parameter to Encoder REV. If the motor
is moving in the incorrect direction and the encoder is
incrementing, then set the motor direction parameter
to both REV.
E03
No Signal From Pulse
Generator – occurs
during setup only. (Low
Priority)
No pulse input
detected from the encoder.
Check door for obstruction. Ensure the pulse output
from the encoder is connected to terminal P2 on the
Controller. Verify that the encoder pulse output is set
correctly.
E04
N/A
N/A
N/A
MAINTENANCE
E05
Reference Switch
Connection (Medium
Priority)
The reference switch is short- Check the reference switch for damage and bad
ed or broken.
connections. Ensure the correct setting for the
Reference parameter. Perform a quick setup to reset
the position limits.
E06
Reference Switch False
Activation (Medium
Priority)
The reference switch was
activated in the wrong position
Check the reference switch for damage and bad
connections. Ensure the correct setting for the
reference parameter. Perform a quick setup to reset the
position limits.
E07
Run Timer Exceeded
(Low Priority)
The run timer has expired.
Check the run timer parameter to ensure a correct
value.
E08
Safety Edge Test Fail
(Medium Priority)
The reversing edge test has
failed
Check the connections from the reversing edge to the
controller. If using the SeyWave wireless system, check
operation of connected host and remote door sensor.
E09
Safety Edge Connection
(Medium Priority)
The reversing edge
connection cannot be
verified.
Check the connections from the reversing edge to the
controller. If using the SeyWave wireless system, check
operation of connected host and remote door sensor.
E10
Safety Edge 1 Activated
(Low Priority)
The reversing edge has been
activated.
Check for obstruction in door’s path.
E11
Safety Edge 2 Activated
(Low Priority)
The reversing edge has been
activated.
Check for obstruction in door’s path.
E12
Lifting Force Exceeded
(Low Priority)
The torque limit has been
exceeded
If the torque limiting feature is being used, adjust the
torque limit parameter to suit the application.
E13
N/A
N/A
N/A
E14
Absolute Encoder Comm
Loss. (Top Priority)
Communication with the
absolute encoder has been
lost.
Check the connections between the encoder and the
controller.
E15
Installation Fault (Low
Priority)
An error occurred during
quick setup
Re-perform quick setup
E16
36
ASI DOORS, INC.
N/A
(800) 558-7068
N/A
N/A
asidoors.com
Error Codes Continued
Table 07- Option Error Codes
Code
Description
Corrective Action
E17
Reset Limits (High
Priority)
The position limits cannot be
verified.
Perform a quick setup.
E18
Wireless Airlock Failed to
Authorize Opening. (Low
Priority)
The controller failed to
receive an Airlock request
acknowledgment.
Check opposite controller to ensure that it is
operational. Check that both controllers have
been wirelessly connected together and that
each controller has Wireless and airlock enabled.
Disconnect controllers and run a discovery to
reconnect controllers.
E19
Wireless No Response
There was no response from
the on-board wireless.
Ensure that the wireless is enabled then power
cycle the controller.
N/A
N/A
N/A
E20
MAINTENANCE
37
Cause
E21
Option - SeyWave OCS
Remote Timeout
A paired SeyWave wireless
O/C/S remote has timed out.
Check the remote for operation. Refer to supplied
SeyWave wireless manual for troubleshooting.
E22
Option - SeyWave DS
Remote Timeout
A paired SeyWave wireless
door sensor remote has
timed out.
Option - SeyWave DS connection fault.
E23
Option - SeyWave DS
Connection Fault
A paired SeyWave wireless
Door sensor remote has
reported a connection fault.
Check the connection and remote for operation.
Refer to supplied SeyWave wireless manual for
troubleshooting.
E26
Door Overtravel
Door position exceeds set
limits
Verify Encoder mounting and wiring. Perform
quick setup.
E27
Photoeye test fault
Photoeyes do not pass self
test.
Verify photoeye mounting and wiring. Check for
beam obstruction.
E28
Photoeye 1 activated
Triggered when photoeye 1 is Verify photoeye mounting and wiring. Check for
activated
beam obstruction.
E29
Photoeye 2 activated
Triggered when photoeye 2 is Verify photoeye mounting and wiring. Check for
activated
beam obstruction.
E30
Input timer exceeded
Input stuck
ASI DOORS, INC.
(800) 558-7068
Review active inputs and clear incorrectly held
input.
asidoors.com
Cleaning Procedures
Remove power at the fused disconnect during all electrical or mechanical service. Disconnect must be
properly locked out during maintenance or service of equipment. Failure to disconnect power could
result in serious injury or death.
General Cleaning Procedures:
• Observe all noted cautions and warnings when cleaning around equipment with electrical power (see warning
above).
• Avoid spraying motor, wiring, and controls when cleaning the door.
• Use low pressure water when cleaning.
Cleaning Procedure for Curtain:
The following procedures and cautions should be followed when cleaning the Curtain:
• Gently wash curtain with a solution of mild soap and lukewarm water, using a micro-fiber cloth to loosen any
dirt or grime.
• Thoroughly rinse with clean cold or warm water to remove any cleaner residue and dry off thoroughly with a
new clean micro-fiber cloth to prevent water spotting.
Important cautions when cleaning Curtain:
MAINTENANCE
38
• Never use abrasive or highly alkaline cleaners.
• Never scrub with brushes, steel wool or other abrasive materials.
• Never use squeegees, razor blades or other sharp instruments to remove deposits or spots.
• No solvents or strong alkaline cleaners shall be used. Use of these products may cause damage.
• Alkali-free detergents are recommended.
ASI DOORS, INC.
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Instructions for Ordering
This parts manual is intended to assist in the correct identification of the more commonly replaced parts;
covering, generally, all models and styles offered within the marathon pharm. Line. The manual will also
help identify obsolete parts, part design changes and current production parts. For more specific parts
information, please contact an authorized representative or consult the factory’s customer service or
engineering departments. Asi doors reserves the right to discontinue any part and make design changes
without notice.
General Instructions for Ordering Door Parts
Accurate information is always necessary to serve you correctly and promptly. Several
steps should be followed to determine exactly the parts that are needed.
Refer to the information tag on your doors control panel and record the:
1. Door model number
2. Job number
3. Door number
4. Manufacturing date.
Use part numbers referenced in this manual.
If the item is not found in the manual, the product code on the back of the item is helpful.
If your door has no information label, the approximate purchase date is helpful.
Call
1-800-558-7068
REPLACEMENT
PARTS
39
or visit
asidoors.com/parts
to order parts
ASI DOORS, INC.
(800) 558-7068
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Door Identification
Determining the Job Number, Model and Year of Manufacture of your door is necessary to provide quick and
accurate parts identification. The following is a description of labels and their locations.
ID Tag Location
When ordering parts, specify
Job Number, Door Number
and Manufacture Date
I.D. Tag
ASI DOORS, INC.
DOOR ID LABEL
FACTORY
DEFAULTS
OPEN
DOOR MODEL
JOB NUMBER
DOOR NUMBER
MFG. DATE
INSPECTED BY
WIRING DIAG. #
STOP
CLOSE
(800) 558-7068
MILWAUKEE, WI.
USA
Figure 39: I.D. Tag
DANGER
HIGH VOLTAGE
I.D. Tag
______ VOLTS
DOOR ID LABEL
QR
LABEL
CONTROL PANEL COVER, OUTSIDE
PANEL ID
CONTROL PANEL SUB-PANEL
REPLACEMENT
PARTS
I.D. Tag
Figure 40: I.D. Tag locations.
40
ASI DOORS, INC.
(800) 558-7068
asidoors.com
Curtain Components
Item #
1
2
3
4
5
6
7
8
Part #
Description
215S
Complete Curtain Assembly (Consult Factory)
24B1158
Edge Bead Replacement, 215 Curtain (See Notes #1 , #2, #3, & #4)
Reversing Edge Replacement, 215 Curtain (See Notes #1, #3, & #4)
24B1157
23B0204
Reversing Edge Transmitter
23B0205
Transmitter Battery
11B0165NN Reversing Edge Access Door
24B1113
Curtain Patch Kit, Roll-Up (See Note #4)
41A1158
Curtain Mounting Screw, TEK, #8 X 3/4, Ph, Truss Hd, Zn
Qty
-
Curtain Ordering Notes:
1.
2.
3.
4.
Must return Curtain to ASI for evaluation. Curtain may or may not be repairable.
Edge beads only replaced in pairs.
No quoted price until evaluation is complete.
Must specify Curtain color.
1
4
5
REPLACEMENT
PARTS
6
8
When ordering parts, specify
Job Number, Door Number
and Manufacture Date
41
2
2
ASI DOORS, INC.
(800) 558-7068
3
asidoors.com
Face Frame Components
Item #
Part #
1
76B0096LV
1
76B0096RV
1
76B0097LV
1
76B0097RV
2
24B1161
3
24B1160F1
3
24B1160F2
4
24B1118
Description
Asm, Face Frame, 215 Iso-Roll, LH, 1 P/E, </= 12' HIC
Asm, Face Frame, 215 Iso-Roll, RH, 1 P/E, </= 12' HIC
Asm, Face Frame, 215 Iso-Roll, LH, 2 P/E, </= 12' HIC
Asm, Face Frame, 215 Iso-Roll, RH, 2 P/E, </= 12' HIC
Service Kit, Rail, Side Frame, 215
Service Kit, Cover, Side Frame, </= 12' HIC, 215, LH
Service Kit, Cover, Side Frame, </= 12' HIC, 215, RH
Service Kit, Photoeyes, Roll-Up
When ordering parts, specify
Job Number, Door Number and
Manufacture Date
4
2
1
3
REPLACEMENT
PARTS
42
ASI DOORS, INC.
(800) 558-7068
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Header Components
Item #
Part #
1
1
1
1
1
1
1
1
2
2
2
2
2
3
4
5
5
24B1156F01
24B1156F02
24B1156F03
24B1156F04
24B1156F05
24B1156F06
24B1156F07
24B1156F08
24B1155NVF1
24B1155NVF2
24B1155NVF3
24B1155NVF4
24B1155NVF5
24B1048NV
24B1159
47A090
47A099
Description
Service Kit, Header, 215, WIC > 42", LH, HR
Service Kit, Header, 215, WIC > 42", LH, S/S
Service Kit, Header, 215, WIC > 42", RH, HR
Service Kit, Header, 215, WIC > 42", RH, S/S
Service Kit, Header, 215, WIC > 36" < 42", LH, HR
Service Kit, Header, 215, WIC > 36" < 42", LH, S/S
Service Kit, Header, 215, WIC > 36" < 42", RH, HR
Service Kit, Header, 215, WIC > 36" < 42", RH, S/S
Asm, Upper Seal & Spreader, 215, WIC</= 10’, 1 pc, No Shroud
Asm, Upper Seal & Spreader, 215, WIC</= 7’, 1 pc, With Shroud
Asm, Upper Seal & Spreader, 215, WIC</= 10’, 1 pc, With Shroud
Asm, Upper Seal & Spreader, 215, WIC> 10’, 2 pc, No Shroud
Asm, Upper Seal & Spreader, 215, WIC> 10’, 2 pc, With Shroud
Top Seal & Channel, 215
Service Kit, Gasket & Adhesive Tape, Upper Seal
Bearing, 1.000” ID, 2 Bolt, Flange Mnt, Steel
Bearing, 1.000” ID, 2 Bolt, Flange Mnt, Stainless Steel
3
5
2
REPLACEMENT
PARTS
1
4
When ordering parts, specify
Job Number, Door Number and
Manufacture Date
43
ASI DOORS, INC.
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Header Components Continued
Item #
1
1
1
1
1
1
2
3
Part #
24B1107F1
24B1107F2
24B1107F3
24B1107F4
24B1107F5
24B1107F6
24B1114
24B1115
Description
Assembly, Motor & Power Cable, 15 Ft 230V
Assembly, Motor & Power Cable, 15 Ft 460V
Assembly, Motor & Power Cable, 30 Ft 230V
Assembly, Motor & Power Cable, 30 Ft 460V
Assembly, Motor & Power Cable, 50 Ft 230V
Assembly, Motor & Power Cable, 50 Ft 460V
Service Kit, Encoder, Roll-Up
Service Kit, Encoder Bracket, Roll-up
1
3
2
REPLACEMENT
PARTS
44
ASI DOORS, INC.
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Header Components Continued
Item #
4
5
6
7
8
9
10
11
Part #
23B0181
23B0153
24A0130F1
24A0130F2
24A0130F3
13B3155NN
16B0160
24B1162
Description
Cable, Encoder, 5 Meter
Cable, Encoder, 10 Meter
Assembly, Motor Cable, 415, 15 FT
Assembly, Motor Cable, 415, 30 FT
Assembly, Motor Cable, 415, 50 FT
Torque Arm, Motor Mount
Mount, Vibration Dampener
Service Kit, Re-Feed Blocks, 215
4
5
6
7
8
9
REPLACEMENT
PARTS
10
45
11
ASI DOORS, INC.
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Shroud Components
Item #
Part #
1
2
3
4
5
24B1163-1
24B1163-2
24B1163-3
24B1163-4
16A089
Description
Assembly, Shroud, 1 Pc, Rh Drive, 215 Roll-Up - (Includes Mtg Brackets & Hole Plug)
Assembly, Shroud, 1 Pc, Lh Drive, 215 Roll-Up - (Includes Mtg Brackets & Hole Plug)
Assembly, Shroud, 2 Pc, Rh Drive, 215 Roll-Up - (Includes Mtg Brackets & Hole Plug)
Assembly, Shroud, 2 Pc, Lh Drive, 215 Roll-Up - (Includes Mtg Brackets & Hole Plug)
Hole Plug, Snap-In, 2" I.D., Nickel Plated Steel
Note:
RH Shrouds shown below. Drive compartment on LH Shrouds is on opposite side
1
2
3
4
REPLACEMENT
PARTS
When ordering parts, specify
Job Number, Door Number and
Manufacture Date
46
ASI DOORS, INC.
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5
asidoors.com
Control Panel
Item #
Part #
1
23A0360-03
1
23A0360-01
2
23A0349
3
23A0350
4
23A0351
5
23A0352
6
22A0342
7
22A099
8
17A340
9
23A0353
5
6
Description
Controller (115/208/230V Input Power)
Controller (460V Input Power)
Disconnect, Non-Fused, 600V, 40A
Disconnect, Shaft
Disconnect, Handle
Membrane Switch, Open/Stop/Close
Membrane Cable
Connector, Mechanical, Aluminum
Label, Door ID
Transformer, Toroidal (110V Only)
Qty
1
1
1
1
1
1
1
2
2
1
DOOR ID LABEL
8
OPEN
9
STOP
CLOSE
2
3
1
DANGER
HIGH VOLTAGE
______ VOLTS
4
DOOR ID LABEL
REPLACEMENT
PARTS
7
8
When ordering parts, specify
Job Number, Door Number and
Manufacture Date
47
ASI DOORS, INC.
(800) 558-7068
asidoors.com
asidoors.com
ASI DOORS, INC.
5848 North 95th Court, Milwaukee, WI 53225
(800) 558-7068
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