PDi PD251-031 User Manual

Document Number: PD196-293R1
PD251-031 Android Based Module
Page 1 of 35
PD251-031
Android Based Module for ELED Televisions
Document Number: PD196-293R1
PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664
Document Number: PD196-293R1
PD251-031 Android Based Module
Page 2 of 35
I
MPORTANT SAFETY INSTRUCTIONS
THIS INSTALLATION SHOULD BE MADE BY A QUALIFIED SERVICE PERSON AND SHOULD CONFORM TO ALL
LOCAL CODES. READ AND FOLLOW THE SAFETY INSTRUCTIONS BEFORE ATTEMPTING THIS INSTALLATION.
1. Read Instructions – All the safety and operating
instructions should be read before the product is
operated.
2. Keep these Instructions – The safety and
operating instructions should be retained for
future reference.
3. Heed all Warnings – All warnings on the product
and in the operating instructions should be
adhered to.
4. Follow all Instructions – All warnings on the
product and in the operating instructions should
be followed.
5. Water and Moisture – Do not expose this product
to rain or moisture. Do not use this product near
water – for example, near a bath tub, wash bowl,
kitchen sink, or laundry tub; in a wet basement; or
near a swimming pool; and the like.
6. Cleaning – Unplug this product from the wall
outlet before cleaning. Do not use liquid cleaners
or aerosol cleaners. Clean only with a dry cloth.
7. Ventilation – Slots and openings in the cabinet
are provided for ventilation to ensure reliable
operation of the product and to protect it from
overheating. These openings must not be blocked
or covered. The openings should never be
blocked by placing the product on a bed, sofa,
rug, or other similar surface. This product should
not be placed in a built-in installation such as a
bookcase or rack unless proper ventilation is
provided or the manufacturer’s instructions have
been adhered to.
8. Heat – The product should be situated away from
heat sources such as radiators, heat registers,
stoves, or other products (including amplifiers)
that produce heat.
9. Power-Cord Protection – Protect the power cord
from being walked on or pinched, particularly at
plugs, convenience receptacles, and the point
where they exit from the product.
10. Attachments – Only use attachments/accessories
specified by the manufacturer.
11. Use only with cart, stand, tripod,
bracket, or table specified by the
manufacturer, or sold with the
apparatus. When a cart is used,
use caution when moving the cart/apparatus
combination to avoid injury from tip-over.
12. Lightning – For added protection for this product
during a lightning storm, or when it is left
unattended and unused for long periods of time,
unplug it from the wall outlet and disconnect the
antenna or cable system. This will prevent
damage to the product due to lightning and
power-line surges.
13. Servicing –Refer all servicing to qualified service
personnel.
Servicing is required when the
apparatus has been damaged in any way, such
as power cord or plug is damaged, liquid has
been spilled or objects have fallen into the
apparatus, the apparatus has been exposed to
rain or moisture, does not operate normally, or
has been dropped.
14. Oxygen Environment – Do not use in an oxygen
tent or oxygen chamber. Such use may cause a
fire hazard.
15. To prevent injury, this apparatus must be securely
attached to the wall in accordance with the
installation instructions. TV’s can pose a striking
hazard when mounted at an elevated level.
16. Power Sources – This product should be
operated only from the type of power source
indicated on the marking label. If you are not
sure of the type of power supply to your home,
consult your product dealer or local power
company. For products intended to operate from
battery power, or other sources, refer to the
operating instructions.
PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664
Document Number: PD196-293R1
PD251-031 Android Based Module
Page 3 of 35
Table of Contents
Android Based Module Setup and Usage Instructions ............................................................................................................... 4
Android Source ........................................................................................................................................................................ 4
Enabling ............................................................................................................................................................................... 4
Waking/Selecting ................................................................................................................................................................. 4
Unlocking ............................................................................................................................................................................. 4
Rebooting ............................................................................................................................................................................ 4
Keyboard.............................................................................................................................................................................. 4
Home Screen........................................................................................................................................................................... 6
Pull Down Panels ................................................................................................................................................................. 8
Installing Android Applications .................................................................................................................................................. 10
Media formats supported by Android ........................................................................................................................................ 10
Applications for the Administrator ............................................................................................................................................. 11
Settings .................................................................................................................................................................................. 11
Wireless and Networks ...................................................................................................................................................... 12
Device ................................................................................................................................................................................ 16
Personal ............................................................................................................................................................................. 17
Accounts ............................................................................................................................................................................ 18
System ............................................................................................................................................................................... 21
Android Cloning ..................................................................................................................................................................... 23
Copy Settings from Android – Master Configuration ......................................................................................................... 24
Restore Settings to Android – Slave Configuration ........................................................................................................... 27
FAQ ........................................................................................................................................................................................... 28
Android Troubleshooting Tips ................................................................................................................................................... 32
Specs ........................................................................................................................................................................................ 34
Firmware ................................................................................................................................................................................... 34
Micro USB Cable....................................................................................................................................................................... 34
Limited Warranty ....................................................................................................................................................................... 35
PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664
Document Number: PD196-293R1
PD251-031 Android Based Module
Page 4 of 35
Android Based Module Setup and Usage Instructions
Android Source
Enabling
Before using the module, make sure:
• In the TV’s SETUP MODE/Sources/Source Enable menu, the Android Module is set to “Enabled”.
• Confirm the TV set is at Enabled/No APO in the Source Enable menu.
Waking/Selecting
•
•
Provided Android is set as the Power on Source, and the Android is sleeping, a short touch of the power button will
turn on the Android based module. (The power indicator light should change from red to green).
If Android is not the source displayed, change to the Android source by using the TV/AV or the channel up button to
the highest channel and switching the source to “Android”.
Unlocking
•
Unlock the Android by entering the user password. (See Lock Screen section below for entering password or
selecting a new user)
Rebooting
To reboot the module, press and hold the “Power” button for more than 8 seconds.
Keyboard
You should have the PD161-004 PDi wireless keyboard (purchased separately) or other compatible keyboard to use this
module. If you are using the PDi wireless keyboard PD161-004, it will function as any 83 key QWERTY keyboard with
several “Hot” keys.
Hot Keys
Fn/Pair
Esc
Fn/Home
Function
Pair with Module
Back one screen
Home screen
Lock Screen
The starting point for almost all users would be the lock screen (except when turning on the device the first time or after a
factory reset – in which case the device will open to the welcome screen).
On the lock screen, existing users would need to enter their
password to continue.
A new user would start by touching the “I’m a new user”
button.
PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664
Document Number: PD196-293R1
PD251-031 Android Based Module
Signing On as a New User
*Administrative information like Wi-Fi and clone file configuration is retained
In the initial patient setup, the patient needs to touch the
I am a new user button.
Enter the new user name (you may use the default name
Patient) and touch Done.
At this point, you may cancel or touch Continue (new user).
Welcome Screen – Sign In
After cleaning up the device you will enter the
“WELCOME” screen.
Select Continue.
Choose a pin number and select Next.
PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664
Page 5 of 35
Document Number: PD196-293R1
PD251-031 Android Based Module
Page 6 of 35
Confirm your pin, select OK or Next.
Select OK to take you to your home screen.
Home Screen
*The following is a screenshot of a sample home screen. Your screen will show icons based on your facility/administrator
settings.
At the top of the screen you’ll find Google Search, which lets you search your tablet or the internet. Select Google to type
your search terms.
PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664
Document Number: PD196-293R1
PD251-031 Android Based Module
Page 7 of 35
The On-Screen keyboard when using the Google Search Bar;
Numbers and
Symbols
Emoticons
Android Keyboard
Settings
At the bottom center of every screen, no matter what you’re doing, you will always find these three navigation
buttons;
Back
Opens the previous screen you were working in, even if it was in a different app. Once you back up to the Home
screen, you can’t go back any further in your history.
Home
Opens the home screen. If you’re viewing a left or right Home screen, opens the central Home screen.
Recent Apps
Opens a list of thumbnail images of apps you’ve worked with recently. To open an app, touch it. To stop
running an app from the list, swipe it left or right.
PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664
Document Number: PD196-293R1
PD251-031 Android Based Module
Page 8 of 35
Note: Android will automatically stop running an app when the system runs low on remaining available memory, therefore, it
is not always necessary to quit an app.
These are a few of the apps installed on the Android based module. Some app icons will be shown, but not intended for
patient use.
App/Widget
Description
Clock (widget)
Display time and date
Browser
Provides access to the Would Wide Web (WWW)
Gallery
Provides access to pictures and video stored on the device by apps
Music
Provides access to music stored on the device by apps
Search
Allows the user to search the web, apps, and/or people for useful information
OpenSudoku
A puzzle game where the goal is to fill each row, column, and sub-grid with the
digits from one to nine
Frozen Bubble
Match the color of the launch bubble to the frozen bubbles to make them go away
before time expires or the stacked bubbles cross the foul line
DroidFish
A standard chess game
Sokoban
A maze game
Clock
Display the date and time on the full screen and/or set an alarm
Calculator
Perform arithmetic, scientific, and trigonometric operations
Wiktionary
A dictionary
Zeebox
Provides a program guide of television programming and social sharing of the
shows the user will be watching on the TV side of the P14T
Google, Picasa, Yahoo, MSN,
Bookmark widgets to social sharing websites
Twitter, Facebook, etc
Wi-fi Connection (Widget)
Connect to a pre-configured or open Wi-fi network with a single tap
Adobe Reader
Used for opening PDF files
FB Reader
Used for reading digital books
K-9 Mail
User level email app
Pull Down Panels
There are two different information panels that you can see at any time by pulling down the left or right side top of the
screen.
Notification Panel
Notifications alert you to the arrival of new messages, calendar events, and alarms, as well as ongoing events, such as
video downloads.
To open the notification shade, swipe down from the top left of the screen. Certain notifications can be expanded to show
more information, such as email previews or calendar events. The one at the top is always expanded when possible.
When you are finished with a notification, remove it by touching and holding the notification and swiping to the right.
Notifications that are still running will not swipe away.
Quick Settings Panel
This is on the right side of a screen and gives you direct entry into different areas of the settings app, depending on which
icon you choose.
PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664
Document Number: PD196-293R1
PD251-031 Android Based Module
Page 9 of 35
Application Drawer
At the bottom center is the Application Drawer Icon
. Selecting this icon will open up a screen that contains the full list
of all installed applications and widgets. Please note that some applications and/or widgets listed here are for use by the
patient, some are intended for use by those with administrative privileges, and some are intended for use by service
personnel. The desktop, by default, will always show user accessible apps.
The user accessible apps not previously discussed include the following:
App
Description
Adobe Reader
Provides access to documents download onto the device by the user and/or
apps that are in the Portable Document Format (PDF)
Calendar
Shows dates in day, week, month, or agenda format.
Please note that it takes administrative access to add events to the calendar as it requires
the addition of an Exchange account.
DigiClock Settings
Change the appearance of the clock widget on the desktop (home) screen
System Profile
Change between performance, power saving, and normal mode.
Timer
Allows the user to see and add clocks from around the world, to use a stopwatch, and
to use a timer countdown.
WipeUserData
Permits the user to reset the device and start a new session with all their personal
information removed and the device reset to institution default settings
The administrative apps that are to be used by the administrator are:
App
Description
WSO2/PDi agent
This is the agent application for the PDi Store™. Administrators will need to sign into this
application to be able to remotely manage this device. For more details see the
documentation related to the PDi Store™
Clone
Allows the administrator to transfer device/institutional settings from one Android based
module to another Android based module
File Explorer
Provide access to files on the device that are not accessible from the Downloads app and
rd
also allow the administrator to install 3 party apps
Ghost Commander
An enhanced File Explorer app for administrative use that permits transferring of files not only
locally, but also from FTP, SFTP, Windows shares, and productions installed SD Card
Settings
Allows the administrator to modify the setup of the Android based module
The service apps (e.g., apps PDi service personnel would use or would direct the administrator to use at their instruction)
App
Description
aLogcat
Provides access to the Android logcat, which is Android’s logging system for messages from
the apps and services installed on the device. This is a useful app in helping to troubleshoot
problems that may occur with the Android based module when used in conjunction with
support from PDi service department personnel
Terminal Emulator
Provides a command line shell for running diagnostic applications and scripts
PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664
Document Number: PD196-293R1
PD251-031 Android Based Module
Page 10 of 35
Installing Android Applications
Android applications (packaged as.apk files) that are compatible with the Android based module can be installed. Depending
on where the applications are stored, the following are the steps to install the application:
Application Installable (.apk files) from third party publishers (Non PDi store apps)
• Download the .apk from the internet site to your device
• Connect the Android Service Port to your device
• Transfer the .apk file to the Android sd card (under Downloads)
• Select or click the File Explorer app
• Select or click the .apk file to install.
• If you get an Install block warning, select or click on the Settings button then:
1. Select the Enter button or click on the first line to allow installation of unknown applications.
2. Select the OK button in the warning box that appears.
The box on the right side of the Unknown sources line should be checked.
3. Select the Install button at the bottom of the screen.
• When the installation is finished, select the Open or Done button at the bottom of the screen.
• Right click or select the Back button to exit.
Application from the PDi app store
Applications can also be installed from the PDi Store™ at www.pdistore.com.
Media formats supported by Android
Image Formats
Android Native Audio
Format
Details
JPEG
Encoding/Decoding (Base & Progressive)
GIF
Decoding
PNG
Encoding/Decoding
BMP
Decoding
MIDI/XMF/MXMF
Type 0 and 1, DLS Version 1 and 2. XMF and Mobile
XMF
RTTTL/RTX
Ringtone formats
OTA
(The audio format, not an over the air update
archive, which has a zip extension)
IMY
iMelody
OGG
Vorbis
MP4/MOV/F4V
Yes (MPEG4 SP/ASP except GMC, H.264/H263,
MJPEG) w/ AAC and MP3 for audio
3GP (MP4 Demux)
Yes (MPEG4 SP/ASP except GMC, H.264/H263) w/
Multimedia Player
Video Decoder
PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664
Document Number: PD196-293R1
Audio Decoder (Freescale
Enhanced)
Multimedia Platform
PD251-031 Android Based Module
AAC and AMR-N/WB for audio
Page 11 of 35
M4A (MP4 Demux)
Yes( AAC LC/Plus)
AVI
Yes (MPEG4 SP/ASP except GMC, H.264/H263, Xvid,
MJPEG) w/ AAC and AMR-N/WB for audio
MPG/VOB/TS (MPEG2 PS/TS)
Yes (with MP3/AAC/LPCM)
MP3
Yes
AAC
Yes (LC/Plus)
Vorbis
Yes
FLAC
Yes (Sorenson H263)
WAV
Yes
Flash
NO
HTML5
Yes
Applications for the Administrator
Administrators can personalize the device through the settings menu.
Settings
To enter the Settings menu, go into the All Apps screen
and select the Settings app. After confirming your security
code, you will enter the Settings screen where you can
adjust network, sound, and account settings, among many
others. Follow the screen instructions to personalize this
device.
PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664
Document Number: PD196-293R1
PD251-031 Android Based Module
Page 12 of 35
Wireless and Networks
From this screen, you can maintain Wi-Fi access points, view Data Usage, set up Virtual Private Network (VPN) access, and
maintain Ethernet settings.
Wi-Fi
Connect to Wi-Fi Networks Dynamically
1. Slide the Wi-Fi switch to the ON position (if
not already set to ON).
2. The module scans for available Wi-Fi
networks and displays the names of those
it finds. Secured networks are indicated
with a
.
3. If the module finds a network that you
connected to previously, it connects to it.
4. Select a network name to see more details
or connect to it, and type a security code
(password) if necessary. You can select
the Show Password checkbox to see the
password characters as you type them
instead of an asterisk mask.
5. If necessary, select the Show advanced
options checkbox to modify the Proxy and
internet protocol (IP) settings. A proxy
server facilitates access to other network
resources and may be needed in some
environments. If you are unsure whether
or not a proxy setup is required, please
contact your information technology (IT)
department. If they indicate such a setup
is required, have them provide the proxy
hostname, proxy port, and any addresses
that the proxy should not be used for when
servicing requests. To enter the information, select each field and enter the appropriate information. In the
Bypass proxy field, the addresses should be separated with commas. If the IP settings need modification,
refer to the Connect to Wi-Fi Network Statically section.
PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664
Document Number: PD196-293R1
PD251-031 Android Based Module
Page 13 of 35
Connect to Wi-Fi Networks Statically
The previous process to connect to a Wi-Fi network requires the presence of a router on the network supporting dynamic
host configuration protocol (DHCP) for automatically assigning internet protocol (IP) addresses to Android units on the
networks. If the network does not support this protocol and/or the Android based module requires the use of a fixed IP
address for a dedicated purpose (for example, to act as a cloning server), it will be necessary to configure the Wi-fi access
using a static IP address. The IP address that is chosen must not already be allocated to another IP capable device on the
network (note: this includes not only other Android based modules on the network, but any device capable of communicating
to the module or other units on the network). The IP address will need to be in IPV4 format (e.g., a set of four octets
separated by periods, for example 192.168.1.10). The IP address, gateway IP address, network prefix length, and domain
name server IP addresses must be known before starting this process. If you do not have this information, please consult
your information technology (IT) department.
To configure the device, perform the following steps:
1. Access the Settings app and provide the administrative password.
2. Select the Wi-Fi menu item under the Wireless & Networks section
3. Select a Wi-Fi network to connect to from the list of Wi-fi networks on the right side of the app
4. Select the Show Advanced Options checkbox
5. Select IP settings dropdown list box and tap on the Static entry
6. Select the IP address field and enter the desired IP address
7. Select the gateway field and provide the network’s gateway IP address. The gateway facilitates access to outside
network resources such as the Internet.
8. Select the network prefix length and enter a value
9. Select the DNS 1 entry and enter a value. If you enter the value 8.8.8.8 you are asking for access to the Google
Public DNS service, which may or may not be
suitable or allowed for the network where the
Android based module is operating
10. Select the DNS 2 entry and enter a value. If you
enter the value 4.4.4.4 you are asking for access
to the Google Public DNS service, which may or
may not be suitable or allowed for the network
where the Android based module is operating
11. Provide a password if not already done and if
required. The Connect button should now be
enabled.
12. Select Connect.
Bluetooth
This option is not enabled at this time.
Data Usage
Your data usage is measured by your device. Access
this under Wireless & Networks and touch Data Usage.
PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664
Document Number: PD196-293R1
PD251-031 Android Based Module
Page 14 of 35
VPN (Virtual Private Network)
To configure VPN access, you must first obtain configuration information from your administrator.
The VPN screen allows you to add VPN networks and adjust their settings. To view this screen and perform the tasks
described here, go to Settings > /Wireless & Networks > More …> VPN.
1. From the VPN screen, touch + in the upper right
corner of the screen.
2. In the form that appears, fill in the
information provided by your network
administrator. It may be necessary to
select the Show Advanced Options
checkbox and provide more detailed
information for the VPN network, such as
the DNS servers to use and applicable
forwarding routes. Select each field to
enter the appropriate information.
3. Select Save
4. Select the newly created entry and provide a
username and password. Select the Save
information to retain the information in the future.
Select Cancel to stop the logon process
5. Once connected, the following notification and system tray icon will be visible:
6. If you were to conduct a web search asking for your current IP address, assuming you were in the United States and
connected to a United Kingdom (UK) based VPN service, you should see the following result returned by the search
engine:
Note: If you would like the
VPN to always be active,
select the Always-on VPN
option in the overflow menu of
the VPN section.
Note: The IP address will vary depending on the service and on time of connection.
PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664
Document Number: PD196-293R1
PD251-031 Android Based Module
Page 15 of 35
Ethernet Configuration
The Android based module is capable of providing wired
internet access provided the unit was configured with this
option at production time. If it was, there will be a CAT 6,
RJ-45 (8P8C modular connector) twisted pair cable
accessible from the neck of the unit. This cable (PD106-559)
must be plugged into an accessible Ethernet port.
The Ethernet menu item allows for configuration or check of
the wired network connection. By default, the device is
enabled for dynamic (e.g., DHCP) connection. However, if
static access is required, tap on the Ethernet Configuration
button then tap the Static IP button and provide the following
information after obtaining the required IP address,
netmask, DNS IP addresses, and gateway IP address from
your information technology department personnel:
1. Leave the Ethernet Devices selection as is. The Android based module only supports a single Ethernet connection,
which is automatically named eth0 by the Android operating system.
2. Select the radio button that says Static IP under Connection Type
3. Select the IP address field and enter four octets (do not forget to enter the periods—they are not automatically
added as they are for Wi-Fi static connections)
4. Select the DNS address field and enter the primary DNS IP server address (the use of a secondary DNS IP
5. server address is not supported with this connection type).
6. Select Confirm to save value or discard to cancel the process.
PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664
Document Number: PD196-293R1
PD251-031 Android Based Module
Page 16 of 35
Device
Manage the Sound, Display, Storage, and Apps on the device
Sound
• Modify Android sound volumes
• Change notification sound
• Enable/disable touch sounds and screen lock
sound
Display
• Change Wallpaper
• Change sleep timeout
• Enable/disable Daydream and select type of
Daydream (screen saver)
• Change font size for user interface elements
Storage
• View internal storage allocation for PDi apps and
media for the owner
• View internal storage allocation for the user
installable apps and media for the owner.
• View internal storage allocations of other users
• Mount SD cards (pre-installed option on some
models supported in a future version of the Android
based module) and USB storage devices
Note: To optimize your storage on memory usage, uninstall apps you don’t use from main storage on SD card. Remove
any problematic apps or services that are running.
PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664
Document Number: PD196-293R1
Apps
•
•
•
PD251-031 Android Based Module
Manage downloaded and installed apps
Manage currently running apps and services
Manage all apps and services
Users
• Access your profile and add or delete a user profile
• Non-admin users can delete their account
• Administrators can delete patient accounts
*Since a patient account is automatically created upon
touching the I am a new user button, administrators should
not create a new user account using this option.
Personal
Set your personal preferences for Accounts Location,
Security, and Language, Backup & Reset information.
Follow screen instructions to complete preferences.
Location access
From this menu, you can choose your location sources and
give permission to access location.
Security
From this location, you will be able to set up screen security,
encryption requirements, password visibility, device
administration, and credential storage.
PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664
Page 17 of 35
Document Number: PD196-293R1
PD251-031 Android Based Module
Language & Input
Note: The active keyboard layouts are English (US) and
Chinese (Pinyin). Not all labels will display translated labels
when a non-English language is selected.
Warning: Not all translations will be exact when a nonEnglish language is selected.
• Spell checker
• Personal dictionary
• Pointer speed
Backup & Reset
• Remove all user accounts and their associated data
from device
• Restore devices to original factory settings
Accounts
From the Accounts & sync screen, select Add Account.
Follow the screen instructions for setting up your account.
• Enable and disable its use
• Add a corporate (Exchange) email/calendar
account
• Add a POP3 email account
Note: This requires an email app to utilize. Some apps may
independently set up and maintain email accounts
without the need for administrative involvement in
setting up system level email accounts (for example, K9
Mail or Mail Droid – Note: this does not constitute an
endorsement of these apps on the part of PDi Communication Systems, Inc.).
PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664
Page 18 of 35
Document Number: PD196-293R1
PD251-031 Android Based Module
Page 19 of 35
Adding POP3 account
1. Enter email address and password on the first
screen
2. If an IMAP or Exchange account is needed instead,
tap the Manual setup button and make the
necessary adjustments. Otherwise, tap the Next
button.
3. On the Account options screen, there are a variety of options that can be tapped to enable/disable and/or select,
which include:
• Inbox checking frequency dropdown to
select how often to check for new
messages
•
Whether or not to use this account as the
email default
•
Whether or not to receive email
notifications
•
Whether or not to sync email for this
account
•
Whether or not to automatically download
attachments.
Tap Next once the adjustments are made or the
defaults are accepted
4. On the “Your account is set up, and email is on the
way!” screen, provide a name for this account
(email address is used as a default) and the name
to use for outgoing messages by tapping on each
field and entering the required information. Tap
Next after this information is entered or the default
is accepted
PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664
Document Number: PD196-293R1
PD251-031 Android Based Module
Adding Exchange account
1. Enter email address and password on the
first screen and tap whether or not to use this
account as the default email sending
account. Tap Next.
2. If the Server settings screen appears, tap the
Domain\Username and Server fields to
provide domain and server values for your
Exchange account. If you are unsure of these
values, please contact your information
technology department personnel.
3. If a pop-up screen is displayed asking you for
permission to remotely control some security
features of Android, decide whether or not to
allow such management. It is required to be
able to finish setting up the account. If
desired, tap OK to complete setup or tap
Cancel to stop the account creation process.
4. In the Account options screen there are a
variety of options controlling inbox
checking frequency, number of days to
sync email, whether to sync other forms of
personal information (e.g., contacts and
calendar), whether to download
attachments when connected to W i-Fi, and
whether or not to receive notifications. Tap
Next once down making any desired
modifications.
5. On the “Your account is set up, and email is on
the way!” screen, provide a name for this
account (email address is used as a default)
and the name to use for outgoing messages by
tapping on each field and entering the required
information. Tap Next after this information is
entered or the default is accepted.
PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664
Page 20 of 35
Document Number: PD196-293R1
PD251-031 Android Based Module
Page 21 of 35
System
Date & Time
• Enable/disable automatic setting of date and time
zone
• Set time zone manually
• Choose hour format
• Choose date format
Note: Default time zone is Greenwich or Eastern Time
Zones (depending on firmware version)
Accessibility
From this menu, you can manage and enable/disable the
following items:
• Accessibility services installed
• Magnification gestures
• Large text
• Touch & hold delay duration
Over the Air (OTA)
The Over the Air system menu setting allows the administrator to automatically update the Android module without having to
depend on PDi service personnel and/or PC hosted solutions. These updates provide bug fixes and/or enhanced
functionality.
To use the OTA facility, an OTA configuration must be
provided. By default, the OTA functionality is designed to
contact PDi servers to check for an update. During
periods of high traffic to PDi’s network assets, updates
may take
an extended period to complete or may fail to complete
due to insufficient bandwidth available for serving OTA
requests. If an OTA update fails to download, try again
during non-peak business hours. However, it is possible
for an administrator to configure a different OTA server at
the direction of PDi service personnel or when hosting a
local OTA server (please contact PDi sales or service
personnel to secure OTA update files as they become available).
PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664
Document Number: PD196-293R1
PD251-031 Android Based Module
Page 22 of 35
To provide an alternative OTA configuration, please input the following values:
1. Tap the Protocol button and tap the method of communication between the Android based module and the OTA
server. By default, hypertext transfer protocol (HTTP) is used and recommended. The alternative choices are
secured hypertext transfer protocol (HTTPS), file transfer protocol (ftp), local file resource (an OTA archive must be
present on the PDi device already), or java archive resource (an OTA archive is packaged as a jar file)
2. Tap the Server button and enter the name of the server to use. If a non-IP name is entered (for example,
pdiarm.com), a DNS server must be present on the network to retrieve the IP address for the human readable
server address provided.
3. Tap the Port button and enter the port of the service to use. It is standard, but not required to use 80 for HTTP, 443
for https, 21 for FTP, and nothing for file or jar selections.
4. Tap the Configuration Suffix if necessary to provide access to custom OTA updates provided by PDi service
personnel. The configuration suffix is a filename that references a remote configuration file that provides a
description of the OTA update file including critical timestamps that determine whether or not to apply an update to
the Android based module. The Android based module will not update to an earlier release. Do not modify this value
unless directed by PDi service personnel. The default value is build.prop.
5. Tap the Archive suffix to provide access to a custom OTA update provided by PDi service personnel. Normally this
value does not need to be modified.
Once configured, tap the Additional system updates to
have the module check for, download, and if applicable
apply the OTA update.
If there is an update available, the popup will say that
there is a new release and provide the version
information. The size of the update, typically, will be in the
hundreds of megabytes (MiB) range. If the size of the
update is 8.00 KB, this is a placeholder size that indicates
the configuration suffix was configured correctly, but the
archive suffix was not configured successfully and/or the
OTA file is not available.
Press the upgrade button to have the update applied to
the system.
During the process of updating the system, the popup will change its contents to reflect the progress of the update. The
popup will indicate that it is downloading the update package, verifying the update, and shutting down among other steps.
PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664
Document Number: PD196-293R1
PD251-031 Android Based Module
If the unit is running a firmware release later than that stored in
the OTA update archive, the popup window will be updated to
provide this information.
About tablet
This is a screen for gathering information for support and
describes the device’s:
•
•
•
•
•
•
Tablet status
Legal information
Model number
Android version
Kernel version
Build number
Android Cloning
Cloning allows quick programming of a module from a
USB Flash Drive. The operation involves first
downloading setup information from a programmed
host module to an USB Flash Drive and then
uploading the setup information to another TV.
1. From the android home screen, touch the All
Apps icon
.
2. In the All Apps screen, touch the Clone icon.
You may be prompted for a security code by
the security application.
PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664
Page 23 of 35
Document Number: PD196-293R1
PD251-031 Android Based Module
Copy Settings from Android – Master Configuration
(STEP 1)
Create Master Device
You will now have the Master cloning screen
1. To use this device to generate clone data, select
Master.
2. Follow Master setup information by sliding the screens
and entering information.
If you are not ready to clone at this time, you can come back to
this screen once you are ready to clone your changes.
If you wish to create a master device now, then slide the screen
or use tabs at the top of the screen
Note: The checking options are disabled in this screen.
(STEP 2)
Choose file and save
Select Enter filename here… and you will be able to type your
desired file name.
Select Save clone data to file to start saving the clone data.
If the file name you have chosen already exists, then you will
be presented with the file already exists screen.
Select OK if you want to overwrite the existing file or select
cancel to choose a different file name.
Note: The default file name is clone.ab
PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664
Page 24 of 35
Document Number: PD196-293R1
PD251-031 Android Based Module
Page 25 of 35
While the device is being cloned, you will see the screen to
the right. The time taken will depend on the number of
applications and the size of files.
DO NOT disturb the module during this process.
Note: The clone data file will be saved under
/sdcard/admin/master/files/ folder.
(STEP 3)
Set Sharing Scheme (Optional)
See Option 1: to use this device as an ftp server. See Option 2: to use another device as a clone data server.
Option 1:
If you want to use this device as a clone file server, keep the
checked option as shown and follow the next two steps.
Note: The device network name and device ip address are not
editable.
1. Select Go to file server to set up the ftp server. If
prompted by the app locker, please enter your
security code.
2. Confirm and save slave config file
(applicable for auto cloning and will be available in future
release)
FTP Server configuration
Select the SD card Tab and browse the admin folder.
You should be able to see the clone files you save under
SDcard/admin/master/files.
PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664
Document Number: PD196-293R1
PD251-031 Android Based Module
Slide to the ftp server tab.
You will see your network status and an icon labeled Start
Service.
Select Start Service to start the ftp server on this device. If
you see the icon label No wi-fi-Network please check your
network connection.
Note: The ftp server will work only on a Wi-Fi connection
Note: The ftp server will have to be manually re-started when
the device reboots.
Touch the back icon
to go back to the cloning application screen.
**If you would like to use the auto cloning feature, touch the
Confirm and save slave config file button.
The Confirm and save slave config file takes you to the
Slave configuration setup.
Make sure the entries are in Green. This means the host is
reachable and the file is available.
Select Done to save the slave config file that will be picked
up by the auto-cloner.
You may also use this information for manual slave set-up.
Congratulations, your master clone setup is complete! Touch
All Done to exit the cloning application
PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664
Page 26 of 35
Document Number: PD196-293R1
PD251-031 Android Based Module
Option 2:
If you do not want to use this device as a clone file server,
uncheck the check box next to “This device is a server”
Slide to the next screen.
Congratulations, you have saved your master clone data file!
You have not chosen this device to serve the clone data files.
For dynamic cloning you would need to put the clone.ab file
on a server. You can then use that server information for the
slave configuration file – See the section on “Slave
Configuration” for details.
Select All Done to exit the cloning application.
Restore Settings to Android – Slave Configuration
To Clone from the clone data (saved in previous section)
to another Android based module, follow the steps below.
From the android home screen, tap the
icon.
1. In the All Apps screen, select the Clone icon.
2. Choose Slave to enter configuration setup.
Make sure the entries are in Green This means the host is
reachable and the file is available.
Select Done to save the slave config file. This device will
be cloned on next new user.
Note: Check the box next to Check for updates to the clone
file… if you want the clone device to check for updated file
on a new user.
To clone this device now (and also for future users of this
device) select the Clone this device button.
When cloning is complete, the TV will return to the home
screen.
PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664
Page 27 of 35
Document Number: PD196-293R1
PD251-031 Android Based Module
Page 28 of 35
FAQ
Q. Is there a complete separation between patient profiles? I.e.: my personal browsing habits, credit card info etc.
will not be viewable by the next patient?
A. Yes, the patient profiles are separate. A new space is created for a new patient. Old accounts are deleted under one
of three conditions:
1. The maximum number of accounts are in use on the device and all other accounts have been logged into more
recently than this one.
2. The user runs the “Delete my App” app and selects the button to remove the account.
3. More than 30 days has elapsed since the creation of the account.
Q. How do you address lost PIN codes?
A. You have to select New User; there is no mechanism to retrieve PIN.
Q. What happens when power is disconnected? Is the user profile saved in non-volatile memory?
A. Yes, the profile is saved.
Q. Why does the time show January 1, 1970 around 12AM?
A. The Android module needs an active internet connection to get the correct time and date. In some cases, even with an
active internet connection, the network may be configured to block access to external time servers as a security precaution.
Once connected, the date and number of minutes after the hour should be correct if access to a time server is permitted. It is
possible to manually set the time through the Settings app.
Q. Why does the Android module show the correct date and number of minutes after the hour, but not the
correct hour?
A. By default, the Android module will set the time to Eastern Standard Time (EST) or Greenwich Mean Time (GMT). The
module lacks the necessary GPS and cellular radio technology that is typically used to establish a location needed for time
zone calculations on smartphones and tablets. The correct time zone/time can be applied through the Settings App.
Q. What is the recommended process for getting music, pictures, or video on to the PDi-Tab for consumption?
A. The recommended way is to use the web interface (HTML5 app version) of a file sharing service. Although PDi cannot
recommend a particular service, common file sharing services are provided by Google (Drive), Amazon (Cloud Drive),
Dropbox, and Microsoft (OneDrive).
Although it is possible to side-load the Android apps for each of these services, it requires administrative privileges and PDi
may not be able to support such a configuration.
Q. The patient complains about app x misbehaving and randomly shutting down when performing actions that
used to succeed just fine—what are some basic troubleshooting steps I can take for to get the app to operate
properly?
A. These are some basic troubleshooting steps:
1. Start the Settings app.
2. Tap the Apps entry under Device
3. Tap the All tab
4. Tap the entry for the problematic app
5. If enabled, tap the Clear cache button
6. Try restarting the app to see if the problem goes away
7. If not, repeat the previous process, but now tap the Clear data button
8. Try restarting the app to see if the problem goes away
9. If the problem still persists, try installing a newer or slightly older version of the app and see if it works better
10. If the problem is still not resolved, enter the WipeUserData app and tap the Continue (new user) button. The
user will need to create a new PIN and reload any data/app that they installed (if allowed).
11. If necessary, install the problematic app for the user from a known good source
PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664
Document Number: PD196-293R1
PD251-031 Android Based Module
Page 29 of 35
12. If the problem persists, use the Factory data reset option in the Setting app (under Backup & reset, Personal
section) and check the box to erase SD card.
13. Once the device is restore, have the user create a new PIN, reinstall data/apps, and/or install the problematic
app from a known good source
14. If the problem still persists, call PDi support.
Q. How do I enlarge the text for the patient, who has limited visual abilities?
A. Please perform following steps:
1. Start the Settings app
2. Select the Accessibility entry under the System section
3. Select the Large text checkbox. You should notice a change in the rendered font size. This may cause some
apps to have text that overruns their widget containers, but hopefully will not impact app performance.
Q. Are patient education videos part of the image or can they be hosted on the network?
A. Today, no, in the future yes it could be loaded on the device.
Q. Can you include a lock-out feature so it does not update automatically?
A. Yes, today Android does not automatically update f/w.
Q. How do you control applications loaded on the device?
A. In a future update, administrators will configure the device to control which apps patients will be permitted to access as
part of the out-of-the-box initial configuration. Also, an app will be provided to control the access rights of future apps
that may be installed manually or through the cloning process. The applocker service and app present in the previous
version of the firmware does not work across multiple limited user profiles.
Q. How do I install my commercial apps on the Android based module master device?
A. Please see the section on how to install apps on the Android based module.
Q. What is the recommended way for cloning the tablets?
A. The following steps are recommended when creating a master clone file:
1. For the master device – full factory reset the device ( is also check the “Erase SDcard option”) from under settings>”Backup and Reset”
2. Login from the welcome screen and choose the wifi network that you want to use for all the slave device ( there will
be separate instructions if there are multiple wifi networks to be configured)
3. Install apps – if you test them then make sure you delete the data associated with those app (e.g. if you are using
Pandora – your login password also gets copied in the clone file – and you may not want this. Before creating the
master clone file, make sure you “Clear Data” (Go to Settings->Apps->Touch the app name) from the Apps whose
data you would not want to clone.
4. Delete any unwanted apps (that you may have installed but not want to clone) and data (from say downloads folder,
movies, music etc.) that you do not want to be cloned.
5. Cloning of widget icons on the Home Screen is not supported currently. So you may not see your widgets icons
cloned to the slave devices.
6. Avoid configuring the same device as both slave/master.
Q. How does the device monitor for Malware?
A. Default Android comes with a lot of inbuilt security features – like non writeable /system partition that holds the core
android software, user level applications have access permissions granted by the user, application run under the Dalvik
Virtual Machine and have limited access to system level resources etc. We have preserved almost all of those features on
the Android based module and also provided admin control over the ability to install apps – so that malware cannot enter the
device.
Common Android malware today have exploited sms and other telephony functions that the Android module does not offer.
For most of the usage on the Android module, we would recommend to follow anti- malware techniques like secure internet
communication for sensitive information, applications to store encrypted data on the device etc.
PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664
Document Number: PD196-293R1
PD251-031 Android Based Module
Page 30 of 35
Now if application downloads are allowed and user installs an app that is a malware – the extent of damage would be limited
to that user session. Once the new user button is pressed the Android based module cleans up the writeable /data and
/sdcard partitions – thereby removing any existing malware installed by the previous user.
Future versions of Android are identifying and addressing critical gaps in Android Security - Called Security Enhanced
Android. Our updates to the Android based module will include these improvements.
Q. What are the major new features/improvements supported in Jelly Bean 4.3?
A. The following features/improvements are present:
1. The ability to support multiple limited/restricted user (a total of eight accounts are supported on the Android module
including the administrator (owner) account, which cannot be removed, but wiped to remove personally identifying
information – limited/restricted accounts can be deleted). The administrator/owner may also choose to create limited
or standard accounts via the Settings app.
2. Video processing is improved
3. Full CPU speed is available on input touch
4. Shortcuts/widgets will automatically rearrange themselves when a new shortcut/widget is being added to one of the
screens of the launcher
5. Notification system is greatly improved with expandable notifications (e.g., notifications that can show action buttons
allow for limited feedback choices without opening the app)
6. Notifications can be disabled on a per app basis
7. Support for widgets on the lock screen
8. Expanded version of the interface layout and home screen on larger display devices like the P14T2 (e.g., navigation
keys are centered on the bottom and the notification and quick settings panels along the top left and right corners
respectively)
9. A new default clock app (the digiclock widget is still available)
10. A new screen saver system called Daydreams has been added
11. Bi-directional text support
Q. Where any new system apps added in this release?
A. Yes, the new apps in this release include:
1. Cactus Player – plays different types of media with support for fast forward and fast rewind, multiple audio track
selection at run time, and subtitle and selection settings.
2. Camera (will only work with an optionally installed camera and microphone module) – takes pictures and records
video.
3. Ethernet – configure wired connections (in a previous release this app was part of the Settings app, but has been
decoupled for this release to permit easier configuration).
4. FBReader – this app is an eBook reader and supports reading books in the EPUB, FictionBook, HTML, plucker,
PalmDoc, zTxt, TCR, CHM, RTF, OEB, mobipocket (mobi – no DRM), and plain text formats.
5. K-9 Mail – an email program that allows access to email systems of many services, including Google’s Gmail. It
does not depend on system level email accounts being configured via the Settings app.
6. Movie Studio – allows the editing of video files
7. Replica Island – a fun, action-based game
8. Sound Recorder – an app to record audio on those devices with the optionally installed camera and micropohone.
9. Tomdroid -- a note taking app
10. Delete My Account (in a future OTA update) – an app to remove the currently logged on limited/restricted profile
account that the user can access him/herself.
Q. Do you wipe the device after each use?
A. No. There are three ways to wipe the device. First, the device is wiped when the maximum number of user accounts is
active on the device and a new account is created. In this case, the oldest created accounted is removed (in a future OTA
update, the oldest accessed account will be removed). Second, the user can access the delete my account app and
remove their account from the device. Third, the administrator (owner) can the access the Factory reset option and remove
all accounts from limited/restricted accounts form the device along with wiping the owner account (the device will be reset to
its factory original state albeit with any OTA updates applied).
PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664
Document Number: PD196-293R1
PD251-031 Android Based Module
Page 31 of 35
Q. Can they save data to the device?
A. Yes, any data downloaded by the apps like files; pictures, etc. are saved in the user space. All this is protected by a user
chosen password and gets wiped out when a new user comes in (and touches the “I’m a new user” button)
Q. Is the device encrypted?
A. Android comes with encryption function – where you can encrypt the full device (will take an hour to encrypt – normally
would be on a per user basis) with a numeric PIN/password and decrypt it each time you power it on. Currently, we have
disabled it on the Android based module – The “Encrypt device” is disabled under the settings->Security. The module would
normally be physically secured and cannot be easily stolen/displaced – so unlike phones or tablets, it would be difficult to
open the device and retrieve the data from inside it without anyone knowing about it. Also Full device encryption may be too
cumbersome for changing users/patients. So we would have to have encrypted data on a per app basis. For example, the
apps that deal with patient information should be storing encrypted data on the device for additional confidentiality.
Q. Can Mobile Device Management applications like MobileIron be loaded on the device?
A. The Android based module conforms to standard Android Interface - Version 4.3 Jelly Bean, API Level 18, so any
app written to that interface and not requiring any hardware feature not supported by the PDi-Tab could be loaded on
the Pdi-Tab.
A quick way to check this or any app would be to install the app on the device (in the user space) and check whether it
works as intended. In a future OTA update, the PDi-Store and its WSO2 Agent app will allow for mobile device
management capabilities as an alternative to applications like MobileIron.
Q. Do Master IP addresses need to be constant or are there other ways to handle dynamic IP addresses?
A. We have the provision to have fixed IP address on the Android based module, but we could solve the problem of
dynamic IP addresses in other ways:
1. By using the master network name in the cloning configuration – the Android module has a unique network name by
default – e.g. P14T-051b49D4D72D7422. Other Android based modules can access the master device by name
instead of an IP address. An IT administrator should be able to address this.
2. It is also possible to keep the clone file onan HTTP server e.g. www<yourwebsitehere>/P14Tab/clone.ab and use
that configuration for slaves.
Q. How much band width do typical applications use?
A. Bandwidth Usage – This is just an indicative list. Please note that typical cases may vary.
A typical number of user supported scenario is given below. Note that the actual numbers would depend on many other
factors including but not limited to actual network bandwidth, network configuration, other users on the network, other
background applications taking up bandwidth, media/video content, etc.
Activity
Bandwidth Usage per Activity
One hour of text-based instant messaging (IM) chatting
~0.01 MB
Sending one email via Webmail, Gmail, etc.
~0.2 MB if email is plain text with no attachments
Uploading a photo to Flickr
Less than 1 MB, if the photo is resized to 1024 x 768
Downloading a three-minute song from iTunes, Amazon,
t
Watching a five-minute video clip from YouTube
2-5 MB, depending on the song and encoding
lit
~5 MB (1 MB per minute, on average)
Using video chat on Skype for 15 minutes
2.7-14.4 MB
Watching a two-hour streaming movie from Netflix,
iTunes, Amazon, Hulu, etc.
~2 GB at 640 x 480 resolution
Listening to Pandora for one hour
56.25 MB, assuming 128 Kbps streaming rate
PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664
Document Number: PD196-293R1
PD251-031 Android Based Module
Page 32 of 35
Q. What is the typical band width offered by standard connectivity technologies?
A. The following table covers two standard connectivity technologies offered by the Android based module.
Network
Bandwidth
Technology
Support
Description
802.11n(600Mbps) aka
wifi
120 - 1200 concurrent
users
802.3z(Gigabit Ethernet)
aka gigE
200 - 2000
500 kbps (360p, H.264
baseline ) - 5 Mbps
(1080p,H.264 High) –
per device for YouTube
Video
concurrent users
Android Troubleshooting Tips
Many problems can be solved by just rebooting the Android. To reboot the Android, touch and hold the TV power button
(bottom right) for 8-10 seconds. The power button must turn back to green after turning to red.
Symptom
KEEP GETTING “PLEASE WAIT” MESSAGE
WHEN SWITCHING TO ANDROID
Check
•
REBOOT THE ANDROID
•
CHECK INTERNET CONNECTION SETUP. SEE SECTION
SETTINGS->WIRELESS & NETWORKS FOR MORE
INFORMATION.
•
THE ANDROID BASED MODULE NEEDS AN ACTIVE
INTERNET CONNECTION TO GET THE CORRECT TIME AND
DATE.
IN SOME CASES, EVEN WITH AN ACTIVE INTERNET
CONNECTION, THE NETWORK MAY BE CONFIGURED TO
BLOCK ACCESS TO EXTERNAL TIME SERVERS AS A
SECURITY PRECAUTION. ONCE CONNECTED, THE DATE
AND NUMBER OF MINUTES AFTER THE HOUR SHOULD BE
CORRECT IF ACCESS TO A TIME SERVER IS PERMITTED.
IT IS POSSIBLE TO MANUALLY SET THE TIME THROUGH
THE SETTINGS APP.
CONNOT CONNECT TO INTERNET
•
DEVICE SHOWS THE TIME JANUARY 1, 1970
AROUND 12AM
•
•
THE ANDROID BASED MODULE DOES NOT
AUTOMATICALLY SHOW THE CORRECT
TIME ZONE
•
•
BY DEFAULT, THE ANDROID MODULE WILL SET THE TIME
TO EASTERN STANDARD TIME (EST) OR GREENWICH MEAN
TIME (GMT).
THE MODULE LACKS THE NECESSARY GPS AND CELLULAR
RADIO TECHNOLOGY THAT IS TYPICALLY USED TO
ESTABLISH A LOCATION NEEDED FOR TIME ZONE
CALCULATIONS ON SMARTPHONES AND TABLETS.
THE CORRECT TIME ZONE/TIME CAN BE APPLIED
THROUGH THE SETTINGS APP.
PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664
Document Number: PD196-293R1
PD251-031 Android Based Module
•
•
•
•
•
•
•
•
•
AN APP DOESN’T WORK PROPERLY
(THAT IS SUPPOSED TO BE COMPATIBLE*
WITH THE ANDROID BASED MODULE)
*HARDWARE, PERFORMANCE, ORIENTATION,
ETC. COMPATIBLE
•
•
•
•
•
•
THE ANDROID BASED MODULE DID NOT
FACTORY RESET
•
Page 33 of 35
START THE SETTINGS APP.
TAP THE APPS ENTRY UNDER DEVICE
TAP THE ALL TAB
TAP THE ENTRY FOR THE PROBLEMATIC APP
IF ENABLED, TAP THE CLEAR CACHE BUTTON
TRY RESTARTING THE APP TO SEE IF THE PROBLEM GOES
AWAY
IF NOT, REPEAT THE PREVIOUS PROCESS, BUT NOW TAP
THE CLEAR DATA BUTTON
TRY RESTARTING THE APP TO SEE IF THE PROBLEM GOES
AWAY
IF THE PROBLEM STILL PERSISTS, TRY INSTALLING A
NEWER OR SLIGHTLY OLDER VERSION OF THE APP AND
SEE IF IT WORKS BETTER
IF THE PROBLEM IS STILL NOT RESOLVED, ENTER THE
WIPEUSERDATA APP AND TAP THE CONTINUE (NEW USER)
BUTTON TO RESET THE UNIT. THE USER WILL NEED TO
CREATE A NEW PIN AND RELOAD ANY DATA/APP THAT
THEY INSTALLED (IF ALLOWED).
IF NECESSARY, INSTALL THE PROBLEMATIC APP FOR THE
USER FROM A KNOWN GOOD SOURCE
IF THE PROBLEM PERSISTS, USE THE FACTORY DATA
RESET OPTION IN THE SETTING APP (UNDER BACKUP &
RESET, PERSONAL SECTION) AND CHECK THE BOX TO
ERASE SD CARD.
ONCE THE DEVICE IS RESTORE, HAVE THE USER CREATE A
NEW PIN, REINSTALL DATA/APPS, AND/OR INSTALL THE
PROBLEMATIC APP FROM A KNOWN GOOD SOURCE
IF THE PROBLEM STILL PERSISTS, CALL PDI SUPPORT.
MAKE SURE YOU CHECK THE “ERASE SD CARD” OPTION
FROM UNDER SETTINGS->BACKUP AND RESET TO
COMPLETELY RESET THE DEVICE.
PLEASE SEE THE SECTION UNDER SETTINGS->BACKUP
AND RESET FOR DETAILS.
Many common conditions which appear to render the Android based module nonresponsive are easily addressed by a
simple reboot process. Please contact PDi Technical Support for more information at 800-628-9870 ext. 505.
PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664
Document Number: PD196-293R1
PD251-031 Android Based Module
Page 34 of 35
Specs
Software
Component
Android
Kernel
Bootloader
Description
4.3 (aka Jelly Bean, second revision)
Linux 3.0.35 (wireless drivers backported from 3.06)
U-Boot 2009.08 (Recovery and Fastboot now supported)
Hardware
Component
Main board version
Processor
Memory (Running Programs)
Memory (Storage)
SD Card Expansion (Optional)
Wireless Access
Wired Access (Optional)
Sensors
Display
External Access
Description
2.0
Freescale iMX.6 Quad (CPU with four Cortex A9 processor cores running up to 1GHz
(speed is dynamic based on system load and/or internal power profile service setting)
1 GB Random Access Memory (RAM)
8 GB embedded Multimedia Card (eMMC) – Note this memory is fixed on the unit and
is not replaceable/upgradeable
32 GB installed at production – not field upgradable
Intel 100/105 (802.11b/g/n) or Intel 3160 (802.11 b/g/n/ac) supporting WEP, WPA,
WPA2, open networks; Bluetooth 4.0/Wifi-Direct not available presently but will be
supported in a future update on units carrying the 3160
Standard Ethernet RJ-45
None
HDMI running at 1280x720 resolution (internally connected to TV main board)
USB service port that also permits USB On-The-Go
Firmware
The TV firmware for the model PDI-P14T is field upgradeable, but normally does not require this process and should be
performed by the hospital technician via USB. A special data file is required from the manufacturer to complete this process.
The file is posted on PDi Communication System’s web site: http://www.pdiarm.com/support. Firmware files are written to
the PDITDF directory of a blank USB flash drive, connected to the TV’s USB port and updated using the TV’s menus. Once
complete, the TV settings may need to be reprogrammed.
Many common conditions which appear to render the Android nonresponsive are easily addressed by a simple reboot
process. Please contact PDi Technical Support for more information at 800-628-9870 ext. 505. The unit may be reset by
reloading Firmware via the micro USB.
Micro USB Cable
PDi-TAB2 devices have a micro USB cable that is mounted inside the nose cover extending from the neck of the unit. This
cable allows service personnel to provide offline updates to the Android firmware. In addition, this cable and the USB port it
is attached to, support the USB On-The-Go (OTG) standard, which allows the connection of external devices such as flash
drives and keyboards. The devices that attach to this cable along with any other external cabling must also support the USB
OTG standard along with being supported by the Android firmware. For instance, if a flash drive is attached, (ex: Sandisk
BN140600028 supporting FAT32, NTFS, or EXT file systems) any pictures on the device will appear in the Gallery.
Note: Microsoft’s exFAT file systems found on flash drives greater than 32 GB by default and Mac OS file systems are not
supported by the PDi-TAB2.
PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664
Document Number: PD196-293R1
PD251-031 Android Based Module
Page 35 of 35
Limited Warranty
PDi Communication Systems Inc., (“PDi”) warrants, to the original purchaser only, that the product will be free from defects
in materials and workmanship, under normal use, for 2 years from the date of original purchase. This warranty does not
cover any other equipment that may have been included with PDi’s shipment of this product.
After receipt of written notice of a defect or malfunction occurring during the warranty period, PDi will repair or replace goods
returned to its Springboro, Ohio location, at its discretion, the whole or any component part of any product manufactured by
PDi and found by PDi to be defective. If the decision is made to replace the product, PDi will exchange the model for the
same model or a model similar in form and function.
As a condition to obtaining warranty service, written notification of the defective product must be received by PDi within ten
(10) days of noticing the defect. Repair of said product requires it to be shipped to the PDi factory in Springboro, Ohio. All
shipments shall be F.O.B. Springboro, Ohio, and all shipping and freight charges to PDi’s factory shall be paid by the
customer.
For information regarding authorized servicing and all other information pertaining to this warranty, please contact PDi
COMMUNICATION SYSTEMS at 40 Greenwood Lane, Springboro, Ohio 45066 or phone 800-628-9870 and ask for
Service.
This warranty gives specific legal rights and you may also have other rights which vary from state to state.
Exclusions from Warranty
•
•
•
•
•
•
•
•
•
•
•
•
Products damaged by any catastrophe, accident, or from neglect, misuse, fault, improper assembly, improper
maintenance, inadequate return packaging, or negligence by the customer or any third party. They will be treated
as out of warranty for external cause to the Products, such as, but not limited to, failure of or faulty electric power, air
conditioning, operator error, failure or malfunction of any data communications system. Such conditions will be
determined by PDi at its sole unfettered discretion.
Service and repair of accessories, apparatus, attachments or any other devices which are not PDi products or
options.
Defacing of product, revision control and PDi labeling (label alterations, serial number missing, serial number no
longer discernible and serial number invalid). All serial numbers are recorded and tracked for warranty purposes.
Unauthorized changes, modifications or alterations in or to the Products not installed by PDi.
Damage to or loss of any programs, data, or removable storage media.
Damage incurred during installation, relocation or removal of the Products or any accessories, apparatus,
attachments or other devices.
Normal wear.
The furnishing of accessories or supplies.
Damage by shipping carrier.
Incompatibility issues.
Damages of any kind including, but not limited to, direct or indirect damages, lost profits, lost saving, or other special
incidental, exemplary or consequential damages whether for breach of contract, tort or otherwise, or whether arising
out of the use of or inability to use the product, even if PDi or any distributor, dealer, or authorized service provider
has been advised of the possibility of such damages, or any claim by any other party
Damage caused by any software or application not installed at the factory.
PDi’s liability under this warranty is limited to repair or replacement of defective products and parts as provided above. PDi
shall not be liable for incidental or consequential damages.*
The warranty contained herein is in lieu of all other expressed or implied warranties, including any implied warranty of
merchantability or fitness for any particular purpose. PDi neither assumes nor authorizes any person to assume, on its
behalf, any other obligation or liability.
*Some states do not allow the exclusion or limitation of incidental or consequential damages or a disclaimer of warranties
implied by law, so the above limitation or exclusion may not apply.
The information and technical data in this manual is believed accurate, but is not warranted and is subject to change without
notice or obligation. PDi reserves the right to change this policy without advance notice.
PDi Communication Systems, Inc. 40 Greenwood Lane Springboro, Ohio 45066 USA PH 1-800-628-9870 FX 937-743-5664