vpacket 6100 SERIES Installer's Manual

Series 5100/6100™
Voice/Data Router
Installer’s Guide
Trademarks and copyrights
All trademarks and registered trademarks listed belong to their respective owners.
Vpacket, Vpacket Communications, and the Vpacket 5100/6100 Series Voice/Data Router are registered trademarks of Vpacket
Communications, Inc., Milpitas, California.
Vpacket Communications, Inc. does not warrant that the hardware will work properly in all environments and applications, and makes no
warranty and representation, either implied or expressed, with respect to the quality, performance, merchantability, or fitness for a particular
purpose.
The products and programs described in this document are licensed products of Vpacket Communications, Inc. This document contains
proprietary information protected by copyright, and this document and all accompanying hardware, software, and documentation are
copyrighted. Vpacket Communications, Inc. has made every effort to ensure that this manual is accurate. However, information in this guide is
subject to change without notice and does not represent a commitment on the part of Vpacket Communications, Inc. Vpacket Communications,
Inc. makes no commitment to update or keep current the information in this document, and reserves the right to make changes to this document
and/or product without notice. Vpacket Communications, Inc. assumes no responsibility for any inaccuracies and omissions that may be
contained in this document. If you find information in this document that is incorrect, misleading, or incomplete, we would appreciate your
comments and suggestions.
No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying,
recording, or information storage and retrieval systems, for any purpose other than the purchaser's personal use, without the express written
permission of Vpacket Communications, Inc.
Copyright © 2002 by Vpacket Communications, Inc.™ U.S. Patents Pending. All Rights Reserved. Reproduction or media conversion by any
means is protected by copyright and may only occur with prior written permission of Vpacket Communications, Inc.
The PSQM technology included in this product is protected by copyright and by European, US, and other patents, and is provided under license
from OPTICOM Dipl. Ing. M. Keyhl GmbH, Erlangen, Germany, 2002
Document title
Date issued
Vpacket Series 5100/6100 Voice/Data Router Installer’s Guide
June 2002
1390 McCarthy Boulevard
Milpitas, CA 95035
Tel: 1(866)VPACKET (872-2538)
Fax: 1(408)433-5870
E-mail: [email protected]
Web: http://www.vpacket.com
Product number
750-0024-001, Rev A
Release
2.1.1
About this guide
About this guide
ii
Vpacket 5100/6100 Series Installer’s Guide
Content summary
Audience
This guide is written for the technical staff of a service provider, who are responsible for the
installation and configuration of a Vpacket 5100/6100 Voice/Data Router (VDR). These users
include, but are not limited to network technicians, systems administrators, and network operation
staff.
Content summary
This guide contains all of the information you need to install and configure a Vpacket 5100/6100
VDR as well as tips on troubleshooting. Table 1 lists the chapters and appendixes and a summary
of each.
Table 1. Chapter summaries
Location
Contents
Chapter 1 Introduction
Describes the features and uses of 5100/6100 VDRs
Chapter 2 Installation
Describes the pre-installation considerations, required
equipment and the procedures for installing a 5100/6100
VDR
Chapter 3 Port connections
Describes how to connect the 5100/6100 VDR to different
WAN/LAN ports and connect to a PC
Chapter 4 Configuring a VDR
Describes how to configure the 5100/6100 VDR and how to
download and manage the image firmware
Chapter 5 Troubleshooting
Describes how to identify and resolve problems
Appendix A
Lists the factory defaults for the 5100/6100 VDR
Appendix B
Warranty, safety, and regulatory information
Appendix C
Cable specifications
Appendix D
Glossary
Vpacket 5100/6100 Series Installer’s Guide
iii
About this guide
Conventions
This guide uses typeface, syntax, and messages to alert you to information of special interest.
Typefaces
Table 2 lists the typefaces that are used in this guide.
Table 2. Typefaces and their meanings
Typeface
Description
Bold
Designates menus, commands, and parameters that you enter
Courier
Designates output resulting from a command issued by a user and messages
issued via a telnet or terminal-emulation screen
Command syntax
The syntax of commands found in the command line interface (CLI) is described using the
following conventions:
•
Angle brackets (<fill_in_the_blank >) denote parameters or arguments.
•
Square brackets ([ ]) denote optional elements.
•
A pipe (|) separates choices.
Messages
Notes, cautions, and warnings are posted throughout the manuals to give supplementary
information and encourage safety awarenesss and safe practices.
Notes
Notes are supplemental information requiring your attention.
For example:
Note. Please remember to go to the Vpacket Web site and complete the online
Warranty Registration Card. Doing so registers your Vpacket 5100/6100 VDR and
allows you to receive the latest information, technical support, and upgrades
applicable to your unit.
iv
Vpacket 5100/6100 Series Installer’s Guide
Related documentation
Cautions
Cautions are information requiring extra attention.
For example:
Caution. There is no system-level confirmation message during the deletion.
!
Warnings
Warnings are information that, if not followed, could result in injury or equipment damage.
For example:
Warning. Use of longer screws could result in damage to internal components.
WARNING
Related documentation
The documentation set related to the Vpacket 5100/6100 VDR includes all documents on the
CD-ROM that was shipped with the unit:
•
•
•
The reference manual is broken down into four sections allowing you to print only the
sections that apply to your network environment:
•
Vpacket 5100/6100 Series Voice/Data Router Reference Manual (Data Features)
•
Vpacket 5100/6100 Series Voice/Data Router MGCP Telephony Configuration
•
Vpacket 5100/6100 Series Voice/Data Router SIP Telephony Configuration
•
Vpacket 5100/6100 Series Voice/Data Router H.323 Telephony Configuration
Quick Start Guides
•
T1 and dual T1 Quick Start Guide
•
SDSL Quick Start Guide
•
Ethernet WAN Quick Start Guide
•
T1-PRI Voice Quick Start Guide
Vpacket 5100/6100 Series Voice/Data Router Datasheet
Vpacket 5100/6100 Series Installer’s Guide
v
About this guide
Contact information
For more information about the Vpacket 5100/6100 Series VDRs, please contact us using any of
the following methods.
Voice calls
We welcome your calls at 1(866)872-2538 (VPACKET) Monday through Friday, from 9:00 am to
6:00 pm Pacific Time. Voice mail is available during non-business hours.
E-mail
If you prefer, you can send information requests to our e-mail address: [email protected]
Fax number
You can also send your requests for information to our 24-hour fax number:
1(408)433-5870
Website
Our website contains valuable information about our products. We encourage you to visit us at
http://www.vpacket.com
vi
Vpacket 5100/6100 Series Installer’s Guide
Contents
Chapter 1. Introduction
1
Product overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Compatibility with existing equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Converged services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Multi-Tenant units and office buildings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Chapter 2. Installation
7
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
What’s in the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Pre-installation considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Desk or table-top installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Wall installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Standard 19-inch rack installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Removal from a network and storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Chapter 3. Port connections
19
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Back panel components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Port connections for voice services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Connecting to a punchdown block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Connecting to voice services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Connecting to a PSTN network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Port connection for data services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Connecting to an Ethernet LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting to an Ethernet Wide Area Network . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting to a T1 WAN interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting to an SDSL WAN interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
26
26
27
28
Connecting to a PC and powering the VDR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Vpacket 5100/6100 Series Installer’s Guide
vii
CONTENTS
Chapter 4. Configuring a VDR
31
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Connecting to the CLI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Setting up an initial configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Configuring the LAN interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Example: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deleting an IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring the WAN interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring voice services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
36
37
38
39
41
Configuring the gateway IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Configuration management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Setting the FTP information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Image file management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Configuration file management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Further configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Chapter 5. Troubleshooting
51
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
CLI connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Serial port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Normal operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Power loss when saving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Autonegotiation always enabled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Flash memory is full . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Miscellaneous console messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
54
54
54
54
Emergency recovery procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Appendix A. Product specifications and defaults
A-1
Appendix B. Warranty, safety, and regulatory information
B-1
Appendix C. Cable specifications
C-1
Appendix D. Glossary
D-1
viii
Vpacket 5100/6100 Series Installer’s Guide
Introduction
1
Contents
Product overview, page 3
Compatibility with existing equipment, page 4
Applications, page 5
CHAPTER 1
Introduction
2
Vpacket 5100/6100 Series Installer’s Guide
Product overview
The Vpacket 5100/6100 VDR models are a family of modular, standards-compliant Voice over
Internet Protocol (VoIP) solutions that provide all the capabilities of an advanced Internet/WAN
access router with the added benefit of supporting 8, 12, 16, or 24 VoIP ports and one 10/
100Base-T port for LAN connectivity.
The 8, 12, 16, or 24 voice ports of the Vpacket 5100/6100 VDR fully support standard telephone
and PBX connections through an integrated Foreign Exchange Subscriber (FXS) interface.
Vpacket also offers a T1 voice interface with 24 DS0 channel support with CAS and PRI
signaling. The 5100/6100 VDR packetizes voice calls and uses a gatekeeper or softswitch to
forward them using voice gateways for full integration into existing data and voice networks.
Vpacket 5100/6100 VDRs are designed with one of these WAN options to provide connectivity
to the Internet or corporate networks:
•
T1/Dual T1
•
SDSL
•
Ethernet
A dual T1 model is also available, which provides seamless network redundancy and fault
tolerance. The two T1 ports can be bundled to act as a single high-speed data line through
MLPPP support.
All models have a serial console port for initializing the 5100/6100 VDR locally using a directly
connected terminal or PC using the Command Line Interface (CLI). After initialization, the
5100/6100 VDR can then be managed in three ways:
•
Command line interface (via remote Telnet session or serial connection)
The command line interface offers a set of syntax driven commands for configuration and
management and recognizes short cuts.
•
Web interface
The web interface allows you to directly connect to a VDR through a web browser.
•
Vpacket Network Management System (VNMS) software
VNMS provides a graphical interface for simplified product provisioning and comprehensive
device, along with performance management. With VNMS you can provision and monitor an
unlimited number of VDRs from your desktop.
Vpacket 5100/6100 VDRs offer unsurpassed Quality of Service (QoS) in a cost-effective
platform. This synergy enables service providers to expand their business services via VoIP to
include converged voice and data services. It also empowers service providers to offer new VoIP
services, with significant potential cost savings from converged network operation and significant
additional revenue potential via bundled voice/data service packages.
Vpacket 5100/6100 Series Installer’s Guide
3
CHAPTER 1
Introduction
Compatibility with existing equipment
Table 1-1 on page 4 lists some of the types of network equipment and a few specific products
with which Vpacket VDRs are certified to be compatible
Table 1-1. Certified product compatibility chart
Equipment type
Softswitches
Vpacket
compatible?
Sylantro Applications
Switch softswitch
Yes
BroadSoft
BroadWorks
application server and
media server
Yes
Sonus/TTI INIP
softswitch
Yes
VocalData VOISS
softswitch
Yes
Cisco BTS 10200
Yes
Media gateways
Nuera RDT-21
Yes
DSLAM
Copper Mountain
Yes
RC Networks
Yes
Cisco 3600
Yes
Cisco 10000, 7000
Series
Yes
Tiara 1000-7000
Series Systems
Yes
Copper Mountain T1
agreggator
Yes
Cisco 3640
Yes
Lucent MVAM
Yes
Routers/T1
Aggregators
H.323
gatekeepers
4
Specific product
Models
All models
All models
All models
All models
Vpacket 5100/6100 Series Installer’s Guide
Applications
Applications
Vpacket 5100/6100 VDRs provide a converged platform suited for Competitive Local Exchange
Carriers (CLECs), Telecom Application Service Providers (ASPs), and other converged service
providers to use as a managed voice/data services platform for small to mid-size companies and
corporate branch offices.
Converged services
Vpacket 5100/6100 VDRs are an ideal converged platform for new IP-oriented carriers, Building
Service Providers, Telecom ASPs (Application Service Providers) and other converged service
providers to use as a managed voice/data services platform for small to mid-size companies and
corporate branch offices. As illustrated in Figure 1-1 on 5, over a single high-speed circuit a
service provider can deploy business quality voice services and high speed WAN connectivity for
Internet access.
Figure 1-1. Converged services example
Vpacket 5100/6100 Series Installer’s Guide
5
CHAPTER 1
Introduction
Multi-Tenant units and office buildings
Multi-Tenant Units (MTUs) and office buildings are also ideal applications for 5100/6100 VDRs.
A single 5100/6100 model can fully support both the voice and data requirements for an office or
floor of a building. Voice calls can be initiated over a 5100/6100 VDR and forwarded through the
Internet (IP converged network) over the converged WAN connection.
Call control is provided by a gatekeeper or softswitch with voice packets converted to regular
circuit-switched voice calls in the remote media gateway as shown in Figure 1-2 on 6.
Figure 1-2. Vpacket 5100/6100 deployment in an office building
The 5100/6100 VDR provides a robust platform for converged voice/data services over IP (over
T1). And, whether the voice calls are terminated on local or remote voice gateways, the Vpacket
Network Management System (VNMS) provides comprehensive voice services quality
measurement for precise records of the actual customer voice QoS.
6
Vpacket 5100/6100 Series Installer’s Guide
Installation
2
Contents
Overview, page 9
What’s in the box, page 10
Pre-installation considerations, page 11
Desk or table-top installation, page 13
Wall installation, page 14
Standard 19-inch rack installation, page 16
Removal from a network and storage, page 18
CHAPTER 2
Installation
8
Vpacket 5100/6100 Series Installer’s Guide
Overview
This chapter describes the pre-installation considerations, guidelines and procedures needed to
install a 5100/6100 VDR.
WARNING
Warning. Vpacket strongly recommends that you read this chapter and all installation
procedures prior to installing a 5100/6100 VDR.
You can install a 5100/6100 VDR in three different places:
•
On a desk or tabletop
•
On a prepared wall
•
In a 19-inch rack
Before you start installing 5100/6100 VDR units, Vpacket Communications, Inc. strongly
recommends that you develop and review a site plan for your installation. This site plan should
include information such as:
•
Location(s) where each 5100/6100 VDR will be installed
•
How the 5100/6100 VDR unit(s) will be physically placed in the facility
•
Configuration parameters required for each 5100/6100 VDR in the installation
•
Any additional equipment required to complete the installation
Determining this information in advance simplifies the installation process.
Note. With front panel LEDs and rear panel connectors, you need to ensure easy
access to the front and back of the unit. Avoid routing any UTP cabling used to
connect to the unit’s ports near power lines, fluorescent lights, or other sources of
electrical noise.
You will find the serial number on the back panel of the unit between the WAN and LAN ports.
The serial number is also present on the main product label on the bottom of the unit.
Vpacket 5100/6100 Series Installer’s Guide
9
CHAPTER 2
Installation
You should verify that these two match your packaging slip (bill of materials). Figure 2-1 shows
location of the serial number.
Serial number plate
Figure 2-1. Serial number placement on the back panel of the chassis
If these number do not match, contact your Vpacket representative immediately.
Note. Visit the www.vpacket.com and complete the online Warranty Registration Card.
Doing so registers your Vpacket 5100/6100 VDR and allows you to receive the latest
information, technical support, and upgrades applicable to your unit.
What’s in the box
This list contains all items that should be in the shipping box. You should make sure that the
equipment supplied matches what you ordered. If any items are missing or damaged, contact your
Vpacket representative.
__ One Vpacket 5100/6100 Voice/Data Router
__ One Hardware Accessory Kit which contains the following:
•
Three cables:
One power cable: standard 3-pronged
One serial cable: DB9 male to DB9 female
One straight-through cable: RJ45 with connector boot cap
•
One set of four rounded, rubber feet
•
Two rack mount brackets: 2.80" x 1.73" x 1.00"
•
Two wall mount brackets, one left and one right. 2.76" x 1.92" x 1.00"
__ A CD-ROM with complete set of documents required to install and manage a
5100/6100 VDR
10
Vpacket 5100/6100 Series Installer’s Guide
Pre-installation considerations
Pre-installation considerations
You can install the 5100/6100 VDR in the same locations as your hubs, bridges, and routers. This
would normally be a wiring closet, but it could also be an office space or a desktop.
The following sections describe the topics which can impact your installation of a 5100/6100
VDR:
•
Preventing electrostatic discharge damage
•
Power considerations
•
Required materials
•
General guidelines
Preventing electrostatic discharge damage
Electrostatic discharge (ESD) is a transfer of electrostatic charge between bodies of different
electrostatic potentials, such as a person and a piece of electrical equipment. It occurs when
electronic components are improperly handled, and it can damage equipment and impair electrical
circuitry. Electrostatic discharge is more likely to occur with the combination of synthetic fibers
and dry atmosphere.
You can protect the 5100/6100 VDR against damage from electrostatic discharge by always
following these precautions:
•
Connect the chassis to earth ground with a wire that you provide.
•
Do not touch any exposed contact pins or connector shells of interface ports that do not have
a cable attached.
•
If cables are connected at one end only, do not touch the exposed pins at the unconnected
end of the cable.
!
WARNING
Caution. Always protect yourself from electrostatic discharge (ESD) by wearing an ESD
wrist strap.
Warning. Do not open the metal chassis for any reason. If the unit is not functioning
properly, please call your representative immediately.
Vpacket 5100/6100 Series Installer’s Guide
CHAPTER 2
Installation
Power considerations
The 5100/6100 VDR power supply is auto-ranging and supports input voltages between 115-240
VAC, 1.8-1.0 A, 50/60 Hz.
Required materials
To install a Vpacket 5100/6100 VDR, you need the following tools and parts that are not included
with the unit:
__ A flathead screwdriver (1-2 pt.) to secure the cables to the hardware
__ A cresent wrench to secure the captive grounding nut on the 5100/6100 VDR back panel
__ Screws appropriate for securing the unit in a rack
__ Wire to ground the chassis
__ Cables (Cable type depends on the model. See Appendix C.)
Note. To connect any of the ports (Ethernet LAN, Ethernet WAN, the PSTN
Lifeline, analog FXS, T1-voice) to their respective devices, you must provide industrystandard cables that conform to the pin assignments as described in Appendix C
“Cable specifications”.
__ Management Console or Modem
You can attach a personal computer (PC) or VT-100 terminal console or equivalent to the
5100/6100 VDR management port to configure and manage the device. If the PC or terminal
has a 25-pin connector, you need a 9-pin-to-25-pin adapter.
General guidelines
When installing a 5100/6100 VDR, you must observe the following guidelines:
12
•
Ensure that the side of the unit with the fans (right-hand side panel if you are facing the unit
from head-on) is not obstructed or top-oriented; this would encourage overheating.
•
Collocate the 5100/6100 VDR, punchdown block, and socket-outlet to which the 5100/6100
VDR will be connected.
•
Make sure that there is sufficient clearance for airflow and cable routing space. There should
be sufficient room at the front of the unit to view the LEDs on the front panel and sufficient
room at the back to route cables to the connectors on the back panel.
•
Ensure that the indoor room temperature does not exceed 50° C (122° F).
•
Keep the 5100/6100 VDR clean and free of dust and other contaminating particles before,
during, and after installation.
•
Properly ground the 5100/6100 VDR unit (See Appendix B) to avoid ESD damage and
promote fire safety.
Vpacket 5100/6100 Series Installer’s Guide
Desk or table-top installation
Desk or table-top installation
You can set the 5100/6100 VDR on a sturdy table top. Before installing a 5100/6100 VDR on any
surface, verify that there is sufficient clearance for visual inspection as well as manipulating the
cables on the rear panel and that the surface is sturdy enough to support the combined weight of
the 5100/6100 VDR and all of the cables that you intend on connecting to it.
To Install a 5100/6100 VDR to a table top
1. Clear a space for the unit.
2. Turn the 5100/6100 VDR over.
3. Attach the rubber feet to the bottom of the 5100/6100 VDR chassis.
4. Carefully turn the unit over.
5. Place the unit on the table or shelf near a power source.
6. Connect the network cables. See Chapter 3 “Port connections” on page 19.
7. Secure the captive grounding nut to a protective earthing terminal which has a permanent
connection to building earth.
8. To power on the 5100/6100 VDR, see “Connecting to a PC and powering the VDR” on
page 29.
Warning. You must not stack these devices one upon another.
WARNING
You have successfully installed a 5100/6100 VDR to a table top.
Vpacket 5100/6100 Series Installer’s Guide
CHAPTER 2
Installation
Wall installation
To wall-mount the 5100/6100 VDR, you need the following:
•
The hardware supplied in the sealed bag that accompanied the 5100/6100 VDR
•
A site with enough clearance to access the cables both before and after it is installed
First, you can use the template procedure to locate the bracket placement on the wall, and then
the next procedure details the actual placement of the 5100/6100 VDR unit on the selected wall
space.
Using the wall placement template
1. Open the file named Wall Mount Template_LeftSide.PDF, which is located on the supplied
CD-ROM.
2. Print the file, and make sure the “Fit to Page” box is not enabled.
Note. The templates must be printed full scale for accurate reproduction.
3. Repeat steps 1 and 2 for the file named Wall Mount Template_RightSide.PDF.
4. Place the mounting holes 18" apart as shown on the template so you have a complete profile
of the VDR with brackets attached. Do not tape the templates together.
5. Mark the spots where the supporting screws will go and discard the template.
Now you are ready to install the 5100/6100 VDR unit to the prepared wall.
To mount the VDR on a prepared wall
1. Verify that sufficient clearance exists for visual inspection as well as for manipulating the
cables on the rear panel.
2. Use the eight wall-mounting screws to attach the mounting brackets to the 5100/6100 VDR.
See Figure 2-2 on 15.
!
14
Caution. Use of longer screws could result in damage of internal components.
Vpacket 5100/6100 Series Installer’s Guide
Wall installation
Figure 2-2. Attaching the wall-mounting brackets to the 5100/6100 VDR
3. Position the 5100/6100 VDR on the wall.
Because the three interior fans are at the right side of the unit, the unit must be mounted
lengthwise (left to right), it should be in the orientation shown in Figure 2-3. Mounting it in a
manner opposite to this will result in the heat rising against the flow of the fans, and promote
ineffectual cooling.
MOUNT THIS
SIDE UP
AIR FLOW
Figure 2-3. Wall-mounting the 5100/6100 VDR
4. Verify that you marked the locations for the wall mounting brackets with the template.
5. Install the pan-head wood screws to approximately 2/3 of their length and secure them to the
wall surface.
6. Slide the unit over the pan-head wood screws and to engage keyhole slots in bracket with the
wood screws.
7. Fully tighten the wood screws.
8. Connect the appropriate cables as required. See Chapter 3 “Port connections” on page 19.
Vpacket 5100/6100 Series Installer’s Guide
CHAPTER 2
Installation
9. Attach the captive grounding nut to a protective earthing terminal which has a permanent
connection to building earth.
10. To power on the unit, see “Connecting to a PC and powering the VDR” on page 29.
You have successfully attached the VDR unit to the wall.
Standard 19-inch rack installation
To rack-mount the 5100/6100 VDR in an industry-standard 19-inch rack, you need an electronic
enclosure rack that meets the following specifications:
•
Heavy-duty aluminum or steel construction
•
Electronic Industries Association (EIA) standard hole-spacing
•
Width of 19 inches (48.26 cm) and depth of 24 inches (60.96 cm)
•
If the rack rails do not have threaded holes, you must supply cagenuts to use with the cagenut
screws. For rack mounting the 5100/6100 VDR, use screws that are appropriate for your
rack.
The next two procedures explain how to install the 5100/6100 VDR flush in a rack or with a 3inch offset.
When mounting a 5100/6100 VDR in a 19-inch rack, you should ensure that the rack is not
overloaded or unevenly loaded.
To rack mount the VDR flush with the rack
1. Use the supplied screws to attach the mounting brackets to the 5100/6100 VDR. See
Figure 2-4.
!
16
Caution. Use of longer screws could result in damage of internal components.
Vpacket 5100/6100 Series Installer’s Guide
Standard 19-inch rack installation
Figure 2-4. Attaching the mounting brackets to the 5100/6100 VDR for a flush position
2. Position the 5100/6100 VDR on the rack by lining up the integrated mounting ears with the
holes in the rack and use your rack’s screws to secure the VDR to the rack.
3. Connect the appropriate cables. See Chapter 3 “Port connections” on page 19.
4. Attach the captive grounding nut to a protective earthing terminal which has a permanent
connection to building earth.
5. To power on the 5100/6100 VDR unit, see “Connecting to a PC and powering the VDR” on
page 29.
You have sucessfully installed the 5100/6100 VDR in a rack.
To rack mount the VDR with a 3-inch forward offset
1. Use the supplied screws to attach the mounting brackets to the 5100/6100 VDR. See
Figure 2-5.
!
Caution. Use of longer screws could result in damage of internal components.
Figure 2-5. Attaching the mounting brackets to the 5100/6100 VDR for a forward offset mount
2. Position the 5100/6100 VDR on the rack by lining up the integrated mounting ears with the
holes in the rack.
3.
Secure the 5100/6100 VDR to the rack.
4. Connect the appropriate network cables. See Chapter 3 “Port connections” on page 19.
5. Attach the captive grounding nut to a protective earthing terminal which has a permanent
connection to building earth.
6. To power on the 5100/6100 VDR, see “Connecting to a PC and powering the VDR” on
page 29.
You have successfully installed the 5100/6100 VDR in a rack.
Vpacket 5100/6100 Series Installer’s Guide
CHAPTER 2
Installation
Removal from a network and storage
You can remove the 5100/6100 VDR from an active network environment and store the unit by
following these steps.
Removing and storing the 5100/6100 VDR unit
1. Remove all network cables.
2. Power down the unit by unplugging it.
3. Support the 5100/6100 VDR with one hand while you remove the screws that attach it to the
wall or rack
4. Unscrew the mounting brackets. Retain the screws and mounting brackets in a bag for later
use.
5. Place the 5100/6100 VDR in a static-free storage bag and keep in a safe, dry area.
18
Vpacket 5100/6100 Series Installer’s Guide
Port connections
3
Contents
Overview, page 21
Back panel components, page 21
Port connections for voice services, page 23
Port connection for data services, page 26
Connecting to a PC and powering the VDR, page 29
LEDs, page 30
CHAPTER 3
Port connections
20
Vpacket 5100/6100 Series Installer’s Guide
Back panel components
Overview
This chapter describes the back panel components, how to connect the 5100/6100 VDR unit to a
WAN, LAN, punch panel, or PC/terminal.
The following procedures describe port connections for voice services:
•
“Connecting to a punchdown block” on page 23
•
“Connecting to voice services” on page 24
•
“Connecting to a PSTN network” on page 25
These procedures describe data/WAN port connections:
•
“Connecting to an Ethernet LAN” on page 26
•
“Connecting to an Ethernet Wide Area Network” on page 26
•
“Connecting to a T1 WAN interface” on page 27
•
“Connecting to an SDSL WAN interface” on page 28
This chapter also describes LEDs and how to connect to a PC and how to power on the unit.
WARNING
Warning. Vpacket strongly recommends that you read this chapter and all installation
procedures prior to installing a 5100/6100 VDR.
Back panel components
This section describes the various components found on the back panel of a 5100/6100 VDR.
Besides a variety of cabling plugs, there is a recessed Reset button and a captive grounding nut.
For a list of the pinout assignments for the ports described in the following list, see Appendix C
“Cable specifications”
Figure 3-1. Rear panel of a VDR with 24 FXS voice ports and a dual T1 WAN interface
Vpacket 5100/6100 Series Installer’s Guide
CHAPTER 3
Port connections
!
Caution. You can reduce the risk of fire on the LIFELINE/PSTN, Voice, or T1
ports by using only No. 26 AWG or higher quality telecommunications line cord.
Figure 3-1 on page 21 shows the components of the back panel.
•
One RJ21 port with a Amphenol 50-pin male connector, which requires a straight-through
voice support cable with a 50-pin female connector, to support the configured FXS voice
ports. All voice ports support the Foreign Exchange Station interface (FXS) and terminate to
a punchdown block. The status indicator is located to the right of this connector.
Note. For 6100 VDR models with a single digital T1 RJ45 port for voice services, an
RJ45 cable is required.
•
One RJ45 10/100BaseT Ethernet port. A straight-through cable is necessary when
connecting to a hub or a switch; a crossover cable is necessary when connecting to a PC. This
port automatically senses the speed (10 or 100 Mbps) and duplex mode (full or half) of the
device to which it is connected and operates at the same speed. See Appendix C for pinout
information.
•
A recessed Reset button that, when pressed for 3 seconds, discards all unsaved configuration
changes and reboots the 5100/6100 VDR. To access the Reset, gently insert an unbent paper
clip and hold it steady until you see the LEDs go off and on.
•
One RJ11 connector that requires a straight-through RJ11 cable for the POTS telephone port
for connection to the PSTN. This port connects the unit to a dial-up telephone line and
provides dial-out access during power outages and WAN link loss.
•
A management console port that requires a serial cable (DB9 RS-232 male-to-female with a
DCE-to-DTE configuration). This port enables unit configuration using a console
connection via terminal emulation software such as the HyperTerminal application supplied
with the Microsoft Windows® operating systems.
The 5100/6100 VDR is the DCE device and the PC is the DTE for these connections.
To force a hard boot, you must cycle the power manually— unplug the power cord and then
reinsert it.
Note. A hard boot does not return the 5100/6100 VDR to its factory-default
settings.
22
Vpacket 5100/6100 Series Installer’s Guide
Port connections for voice services
•
One or two RJ45 port(s) that supports a WAN connection. Depending on the model, this
port supports one of the following types of WAN connection:
•
single or dual T1
•
SDSL
•
Ethernet
The WAN interface module in this example (see Figure 3-1) has a dual T1 port. This port
requires a straight-through shielded (Cat 3 to Cat 5) cable. Each T1 port has a Status LED.
•
A captive grounding nut to protect the unit from electrical shorts and ESD.
•
A power outlet for the supplied power cord. The 5100/6100 VDR power supply is autoranging and supports input voltages between 115-240 VAC @ 50/60 Hz.
Port connections for voice services
Voice services can be physically connected through a T1 port or through the 8, 12, 16, or 24
analog FXS voice ports. Table 3-1 lists the different 5100/6100 VDR models, the position, and
number of punchdown block pairs.
Table 3-1. Maximum number and position of telephony ports
Model
Number/position of pairs
5108 with 8 FXS ports
First 8 pairs
6112 with 12 FXS ports
First 12 pairs
6116 with 16 FXS ports
First 16 pairs
6124 with 24 FXS ports
First 24 pairs
Connecting to a punchdown block
This procedure only applies to FXS voice port use. You can follow these steps to connect the
RJ21 voice port on the 5100/6100 VDR to a punchdown block (66 or 110 types) or ports on a
patch panel. You cannot connect the FXS voice ports directly to the external network or to analog
devices such as dial-up telephones and facsimile machines without appropriate cabling.
You can use one of these cable options depending on the device to be connected to:
•
A double-headed RJ21 cable with Amphenol female connectors to connect the VDR to the
male end of a pre-wired punchdown block
•
A cable with one RJ21 Amphenol female connector at one end and 8, 12, 16, or 24 RJ45/
RJ11 connectors (depending on the VDR model) on the other end to connect to compatible
telephones
Vpacket 5100/6100 Series Installer’s Guide
CHAPTER 3
Port connections
•
A cable with one RJ21 Amphenol female connector at one end and 8, 12, 16, or 24 pairs at
the other end for connection into a punchdown block (see Figure 3-2 on page 27) and cables
from the punchdown block to the telephones
To connect VDR voice ports to a punchdown block
1. Connect one end of an RJ21 cable to the voice port connector.
2. Secure the cable to the cable tie located to the right of the voice port connector.
3. Connect the other end of the cable to the punchdown block.
Figure 3-2 shows an example of a direct connection to a punchdown block.
5100/6100 VDR
..........
1
2
3
4
Pre-wired punchdown block
Female amphenol connector
inserted into male RJ21 voice port
Figure 3-2. Connecting to a prewired punchdown block
Connecting to voice services
For 6100 VDR models with a T1 port (i.e., 6124T) for voice services, you can connect to legacy
voice equipment such as a PBX, key telephone system, or a channel bank.
To connect the VDR to a T1 port to support voice
1. Connect one end of the cable to the T1 connector on the back of the 5100/6100 VDR.
2. Connect the other end of the cable into the T1 trunk module of a PBX system.
PBX
phone
5100/6100 VDR
T1 trunking module
phone
phone
Figure 3-3. Connecting to a T1 port for voice services
24
Vpacket 5100/6100 Series Installer’s Guide
Port connections for voice services
Connecting to a PSTN network
Analog FXS models can be connected to the Public Switched Telephone Network (PSTN). This
connection provides you with Emergency/911 service with dial-out access in case you experience
an external power outage or WAN link loss.
In the unlikely event of a physical layer and connection (PPP, MLPPP, dual T1, or T1) failure, the
5100/6100 VDR will default to the lifeline PSTN port to provide dial tone and dial out capability
over a POTS line. The first four FXS ports are bridged to share the one active POTS line. When
power and the line are restored, the unit automatically resumes normal operation with a WAN
connection.
You will need a telephone cable. You can follow these steps to connect one POTS line to the
lifeline PSTN connector.
To connect the 5100/6100 VDR to the PSTN
1. Connect one end of the telephone cable to the rear panel PSTN connector.
2. Connect the other end of the cable to an RJ11 telephone wall jack.
Figure 3-4 shows an example of this connection.
5100/6100 VDR
Customer premises
Figure 3-4. Connecting to the PSTN
Vpacket 5100/6100 Series Installer’s Guide
Telephone
jack (RJ-11)
PSTN
Telco
CHAPTER 3
Port connections
Port connection for data services
You can connect the 5100/6100 VDR to a LAN through the auto-sensing full-duplex
10/100BaseT Ethernet port and to a WAN through the single/Dual T1, SDSL, or Ethernet
port(s) (specific ports and number of ports vary by model).
Connecting to an Ethernet LAN
This section describes how you can connect your 5100/6100 VDR to a hub or switch. To connect
to Ethernet ports on hubs or switches, you should use a straight-through cable or another cable
that conforms to the pin assignments in Appendix C.
To connect the VDR to an Ethernet LAN
1. Configure and confirm that the PCs involved have valid, appropriate IP addresses.
2. Connect one end of an Ethernet cable to the rear Ethernet port (to the left of the PSTN port)
on the VDR and the other end of the cable to a 10/100BaseT port on an Ethernet hub or
switch.
Figure 3-7 shows an example of these connections.
Ethernet hub
Ethernet
port
Straightthrough
cable
LIFELINE
PSTN
Power
Status
Alarm
5100/6100 VDR
Figure 3-5. Connecting to an Ethernet LAN
Connecting to an Ethernet Wide Area Network
This section describes how you can connect your 5100/6100 VDR to an Ethernet WAN switch.
To make the connection, you should use a straight-through cable or another cable that conforms
to the pin assignments in Appendix C.
To connect the VDR to an Ethernet WAN
1. Configure and confirm that the PCs involved have valid, appropriate IP addresses.
2. Connect one end of an Ethernet cable to the rear Ethernet WAN port and the other end of
the cable to a 10/100BaseT port on an Ethernet WAN switch. See Figure 3-6 on page 27.
26
Vpacket 5100/6100 Series Installer’s Guide
Port connection for data services
Figure 3-6 shows an example of these connections.
Ethernet switch (WAN)
10
/1
00
Ba
se
Ethernet hub (LAN)
Straightthrough
cable
T
Power
Status
Alarm
5100/6100 VDR
Figure 3-6. Connecting to an Ethernet WAN
In Figure 3-6, this particular VDR model has two Ethernet ports: one for LAN connectivity and
one for WAN connectivity. You need to check the labelling on the back of your VDR to make
sure that the connections are correct.
Connecting to a T1 WAN interface
You can easily connect the 5100/6100 VDR with an integrated CSU/DSU to T1-capable telco
equipment.
To connect to a T1 WAN interface
1. Connect one end of the supplied cable to the WAN T1 connector on the back of the
5100/6100 VDR.
2. Connect the other end of the cable to an RJ45 network interface jack provided by your
service provider.
Vpacket 5100/6100 Series Installer’s Guide
CHAPTER 3
Port connections
Figure 3-7 shows an example of this connection.
Customer premises telephone jack
installed by Telco provider
5100/6100 VDR
RJ-45
jack
T1 aggregator
Telco
Customer premises
Figure 3-7. Connecting to a T1 WAN interface
In Figure 3-7, the connection is made from the 5100/6100 VDR to an RJ-45 jack that is installed
at the customer site. T1 services are provisioned from the telco side.
Connecting to an SDSL WAN interface
For models that have an integrated SDSL WAN port, the 5100/6100 VDR can be directly or
remotely connected to a DSLAM.
To connect to an SDSL WAN interface
1. Connect one end of the supplied cable to the WAN T1 connector on the back of the
5100/6100 VDR.
2. Connect the other end of the cable to an RJ45 network interface jack provided by your
service provider.
Figure 3-8 shows an example of an SDSL connection.
Customer premises telephone jack
installed by DSL/Telco provider
5100/6100 VDR
RJ-45
jack
Customer premises
DSLAM at
central office (CO)
Telco
Figure 3-8. Connecting to an SDSL WAN interface
In Figure 3-8, the connection is made from the 5100/6100 VDR to an RJ-45 jack that is installed
at the customer site. SDSL services are provisioned from the telco side.
28
Vpacket 5100/6100 Series Installer’s Guide
Connecting to a PC and powering the VDR
Connecting to a PC and powering the VDR
To configure the 5100/6100 VDR for the first time, you must connect an ASCII-based terminal,
a PC running terminal-emulation software (such as HyperTerminal), or a modem. After
initialization, you can set up the 5100/6100 VDR for remote management through telnet sessions
or via the Internet through a web browser. See the data reference portion of the documentation
CD-ROM for details.
The following procedure describes how to connect a terminal or PC to the 5100/6100 VDR
console port using a 9-pin to 9-pin serial cable, which has a 26 AWG rating. If the terminal or PC
has a 25-pin port, you also need a 9-pin-to-25-pin adapter.
The 5100/6100 VDR automatically power cycles when sufficient power is detected.
To connect the 5100/6100 to a PC or terminal
1. Connect one end of the serial cable to the Console connector on the back panel of the 5100/
6100 VDR.
2. Connect the other end of the cable to your PC or terminal.
3. Connect the supplied power supply cord to the power receptacle on the back panel of the
5100/6100 VDR.
4. Connect the 3-pronged end of the power supply cord to an AC power outlet.
The unit automatically begins to power cycle once sufficient power is provided.
Note. When making this connection, the power cord can rest on top of the RJ21
cable; however, it must not be situated below the RJ21 cable.
When connecting to the wall outlet, choose an outlet that is not controlled by a wall
switch, which can accidentally turn off AC power to the 5100/6100 VDR.
The LEDs cycle as the unit performs its Power-On Self-Test (POST), which lasts
approximately 30 seconds.
5. Following the test, confirm that the 5100/6100 VDR is receiving power by verifying that the
Power LED on the front panel is on. If this LED is off, contact Vpacket Technical Support at
(408) 571-7900. For warranty and Extended Warranty support, call 1(866) 872-2538.
6. Configure the terminal or the terminal-emulation software running on the PC to use the
following parameters:
Baud rate: 57600 bps
Stop bits: 1
Data bit: 8
Parity: None
Hardware flow control: None
Vpacket 5100/6100 Series Installer’s Guide
CHAPTER 3
Port connections
Figure 3-9 shows an example of connecting a 5100/6100 VDR to a PC.
6100 VDR
9-pin to 25-pin adapter
(if needed to connect to a
25-pin connector on the PC)
9-pin to 9-pin
serial cable
Figure 3-9. Connecting to a PC
LEDs
Once the 5100/6100 VDR is powered on, the LEDs activate. Table 3-2 lists the front panel LED
status and management functions
Table 3-2. Front panel LEDs and their meanings
LED
Power
Status
Alarm
Status
Color
Function
Lit
Green
Normal condition. Unit is receiving power.
Darkened
—
Unit is not receiving power.
Lit
Green
Normal operation.
Blinking
Yellow
An error or fault condition exists.
Darkened
—
Normal condition.
Blinking
Yellow
An error or fault condition exists.
Each WAN port has a status LED to the immediate left of the port on the back panel. The single
LAN port has individual LEDs to indicate link status and activity. The FXS and digital T1 voice
ports have a status LED to the immediate right of the port.
30
Vpacket 5100/6100 Series Installer’s Guide
Configuring a VDR
4
Contents
Overview, page 33
Connecting to the CLI, page 33
Setting up an initial configuration, page 35
Further configuration, page 50
CHAPTER 4
Configuring a VDR
32
Vpacket 5100/6100 Series Installer’s Guide
Connecting to the CLI
Overview
This chapter explains:
•
how to use the command line interface (CLI)
•
how to set interface IP addresses and subnet masks for the LAN and WAN interfaces
•
how to delete IP addresses
•
how to set the voice interface
•
configuration file and image file management
Connecting to the CLI
You can access the CLI through either a direct serial connection with console software or through
a remote telnet session; or you can choose to manage the 5100/6100 VDR from an HTTP session
(See the Vpacket 5100/6100 Series Voice/Data Router Reference Manual for more information about
the Web Management Interface).
Note. You can telnet to the 5100/6100 VDR immediately by using the default
Ethernet address: 192.168.0.254
To connect to the 5100/6100 VDR using your console software
1. Once connectivity to the 5100/6100 VDR is established, enter the user name for the
administrator: admin
2. Enter the default administrator password: admin
You now enter configuration mode and can use the CLI to configure the 5100/6100 VDR.
Note.
Vpacket recommends that you use the set user <password> command to change the
default password.
To connect to the 5100/6100 VDR using telnet
After initializing the 5100/6100 VDR, you can begin to manage the VDR through remote telnet
sessions.
1. Click Start and select Run.
Vpacket 5100/6100 Series Installer’s Guide
33
CHAPTER 4
Configuring a VDR
2. Enter telnet 192.168.0.254 (the default LAN IP address of the 5100/6100 VDR).
Figure 4-1. Opening a telnet session
3. When the login prompt appears, enter the default user name: admin
Figure 4-2. An open telnet session
4. When the password prompt appears, enter the default password: admin
The VPacket# prompt appears.
34
Vpacket 5100/6100 Series Installer’s Guide
Setting up an initial configuration
Setting up an initial configuration
This chapter explains the steps to set up data and voice services through the 5100/6100 VDR. All
example procedures are based on Figure 4-3. Figure 4-3 shows a 6100 VDR with three labelled
interfaces:
•
LAN interface
•
WAN
•
Voice interface
The LAN interface of the 6100 VDR is connected to an Ethernet switch. From the switch, the
LAN is segmented into two portions: one for function-specific servers, such as an E-mail server,
and one for users, which are labelled as PC host.
The WAN interface is the connection to the public Internet.
PBX
The voice interface, which can be a T1 (with CAS or PRI signaling) or FXS, is connected to
appropriate telco equipment, such as phones or a PBX.
Phone
Voice
Voice interface
6100 VDR
LAN interface
WAN
Public routed
IP address: 205.176.94.11
Internet
Private LAN address: 10.10.10.254
Ethernet switch
PC host
PC host
PC host
10.10.10.129 10.10.10.130 10.10.10.131
DHCP static hosts
Figure 4-3. Sample network that deploys a 6100 VDR
Vpacket 5100/6100 Series Installer’s Guide
35
CHAPTER 4
Configuring a VDR
Configuring the LAN interface
This procedure explains how to configure the 5100/6100 VDR to carry data traffic over the
LAN. These steps illustrate how to change the default settings to match the LAN IP address
found in Figure 4-3 on page 35.
To configure data services
1. Access the CLI main configuration level.
2. At the VPacket# prompt, issue show ip to view the default IP interface values.
Example:
VPacket# show ip
ACTIVE indicates this is the current operational setting
CONFIG indicates this has been configured but not activated
-------------------------IP INTERFACE---------------------INTERFACE NAME
IP ADDRESS
NET MASK
ACTIVE lan
192.168.0.254
255.255.255.0
CONFIG wan
1.1.1.1
255.255.255.0
CONFIG Default Gateway
1.1.1.254
ACTIVE Voice Ip Address
1.1.1.1
----------------------------------------------------------VPacket#
Not NATed
3. To set the Ethernet IP interface, issue set ip lan <IP address of the Ethernet interface>
<netmask>
Figure 4-3 on page 35 shows the LAN IP address to be 10.10.10.254 with a subnet mask of
255.255.255.0
Example:
VPacket# set ip lan 10.10.10.254 255.255.255.0
VPacket#
4. Issue show ip and verify the changes.
The default IP address is listed as ACTIVE and the target IP address that was just added is
listed as CONFIG until you commit the IP information and save the changes.
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Vpacket 5100/6100 Series Installer’s Guide
Setting up an initial configuration
Example:
VPacket# show ip
ACTIVE indicates this is the current operational setting
CONFIG indicates this has been configured but not activated
-------------------------IP INTERFACE---------------------INTERFACE NAME
IP ADDRESS
NET MASK
ACTIVE ethernet
192.168.0.254
255.255.255.0
CONFIG ethernet
10.10.10.254
255.255.255.0
CONFIG wan
1.1.1.1
255.255.255.0
CONFIG Default Gateway
1.1.1.254
ACTIVE Voice Ip Address
1.1.1.1
----------------------------------------------------------VPacket#
Not NATed
Not NATed
5. Issue commit ip to update the Flash memory.
6. Issue save to write the commands to the Flash memory.
7. Issue show ip and verify the changes.
Now, both Ethernet IP addresses are ACTIVE. You need to delete the manufaturer’s default
IP address (see “Deleting an IP address” on page 38).
Example:
VPacket# show ip
ACTIVE indicates this is the current operational setting
CONFIG indicates this has been configured but not activated
-------------------------IP INTERFACE---------------------INTERFACE NAME
IP ADDRESS
NET MASK
ACTIVE ethernet
192.168.0.254
255.255.255.0
ACTIVE ethernet
10.10.10.254
255.255.255.0
CONFIG wan
1.1.1.1
255.255.255.0
CONFIG Default Gateway
1.1.1.254
ACTIVE Voice Ip Address
1.1.1.1
----------------------------------------------------------VPacket#
Vpacket 5100/6100 Series Installer’s Guide
Not NATed
Not NATed
37
CHAPTER 4
Configuring a VDR
Deleting an IP address
You can follow these steps to delete an already configured interface LAN or WAN IP address by
issuing the set ip delete lan or set ip delete wan commands.
To delete an IP address
1. Access the CLI main configuration level.
2. At the VPacket # prompt, issue show ip to view the current IP interface values.
Example:
VPacket# show ip
ACTIVE indicates this is the current operational setting
CONFIG indicates this has been configured but not activated
-------------------------IP INTERFACE---------------------INTERFACE NAME
IP ADDRESS
NET MASK
ACTIVE lan
192.168.0.254
255.255.255.0
ACTIVE lan
10.10.10.254
255.255.255.0
CONFIG wan
1.1.1.1
255.255.255.0
CONFIG Default Gateway
1.1.1.254
ACTIVE Voice Ip Address
1.1.1.1
----------------------------------------------------------VPacket#
Not NATed
Not NATed
3. At the VPacket# prompt, enter the set ip delete ethernet (or set ip delete wan if you want to
delete the WAN interface IP address) command.
Example:
VPacket# set ip delete lan 192.168.0.254 255.255.255.0
Delete ip lan success.
VPacket#
4. Issue the commit ip command.
Example:
VPacket# commit ip
The physical link of the wan interface is not up
5. Issue the save command and confirm that you want to overwrite the Flash memory by
entering y.
Example:
VPacket# save
This action will overwrite the configuration in the Flash memory
Do you want to continue (y|n) [n]? y
Save successful
VPacket#
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Vpacket 5100/6100 Series Installer’s Guide
Setting up an initial configuration
Configuring the WAN interface
This procedure explains how to configure the 5100/6100 VDR to carry data traffic over the
WAN, which could be a T1, SDSL, or Ethernet connection (depending on the VDR model). The
WAN is the publicly routed address that connects the private LAN to the Internet. These steps
illustrate how to change the default WAN setting to match the the WAN IP address found in
Figure 4-3 on page 35.
1. Access the CLI main configuration level.
2. At the VPacket# prompt, issue show ip to view the default IP interface values.
Example:
VPacket# show ip
ACTIVE indicates this is the current operational setting
CONFIG indicates this has been configured but not activated
-------------------------IP INTERFACE---------------------INTERFACE NAME
IP ADDRESS
NET MASK
ACTIVE lan
10.10.10.254
255.255.255.0
CONFIG wan
1.1.1.1
255.255.255.0
CONFIG Default Gateway
1.1.1.254
ACTIVE Voice Ip Address
1.1.1.1
----------------------------------------------------------VPacket#
Not NATed
3. Issue set ip wan <IP address of the WAN interface> <netmask>
Figure 4-3 on page 35 shows the WAN IP address to be 205.176.94.11 with a subnet mask of
255.255.255.0
Example:
VPacket# set ip wan 205.176.94.11 255.255.255.0
VPacket#
4. Issue show ip and verify the changes.
The WAN IP address that was just added is listed as CONFIG until you commit the IP
information and save the changes.
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CHAPTER 4
Configuring a VDR
Example:
VPacket# show ip
ACTIVE indicates this is the current operational setting
CONFIG indicates this has been configured but not activated
-------------------------IP INTERFACE---------------------INTERFACE NAME
IP ADDRESS
NET MASK
ACTIVE lan
10.10.10.254
255.255.255.0
CONFIG wan
205.176.94.11
255.255.255.0
CONFIG Default Gateway
1.1.1.254
ACTIVE Voice Ip Address
1.1.1.1
----------------------------------------------------------VPacket#
Not NATed
5. Issue commit ip to update the Flash memory.
6. Issue save to write the commands to the Flash memory.
7. Issue show ip and verify the changes.
Example:
VPacket# show ip
ACTIVE indicates this is the current operational setting
CONFIG indicates this has been configured but not activated
-------------------------IP INTERFACE---------------------INTERFACE NAME
IP ADDRESS
NET MASK
ACTIVE lan
10.10.10.254
255.255.255.0
ACTIVE wan
205.176.94.11
255.255.255.0
CONFIG Default Gateway
1.1.1.254
ACTIVE Voice Ip Address
1.1.1.1
----------------------------------------------------------VPacket#
40
Not NATed
Vpacket 5100/6100 Series Installer’s Guide
Setting up an initial configuration
Configuring voice services
To configure voice services for up to 24 lines (depending on 5100/6100 VDR model), you must
have already established data services. You can choose to run the voice traffic over the LAN or
through the WAN interface. If you want to run the voice traffic over the LAN, you set the voice
gateway to the LAN IP address; if you want to run the voice through the WAN interface, you set
the voice gateway to match the WAN IP address.
PBX
In this example, the procedure explains the steps to running the voice traffic through the WAN
interface.
Phone
Voice
Voice interface
6100 VDR
LAN interface
WAN
Public routed
IP address: 205.176.94.11
Internet
Private LAN address: 10.10.10.254
Figure 4-4. Voice services through the WAN interface
To configure voice services
1. Access the CLI main configuration level.
2. At the VPacket# prompt, issue the show ip command to view the current IP interface values.
Example:
VPacket# show ip
ACTIVE indicates this is the current operational setting
CONFIG indicates this has been configured but not activated
-------------------------IP INTERFACE---------------------INTERFACE NAME
IP ADDRESS
NET MASK
ACTIVE lan
10.10.10.254
255.255.255.0
ACTIVE wan
205.176.94.11
255.255.255.0
CONFIG Default Gateway
1.1.1.254
ACTIVE Voice Ip Address
1.1.1.1
----------------------------------------------------------VPacket#
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Not NATed
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CHAPTER 4
Configuring a VDR
3. To set the voice IP interface, issue set ip voice 205.176.94.11
Note. You can also use the command set ip <lan | wan>.
wan sets the IP address to match the already configured WAN IP address
lan sets the IP address to match the already configured LAN IP address
4. Issue the show ip command and verify the changes.
Example:
VPacket# show ip
ACTIVE indicates this is the current operational setting
CONFIG indicates this has been configured but not activated
-------------------------IP INTERFACE---------------------INTERFACE NAME
IP ADDRESS
NET MASK
ACTIVE lan
10.10.10.254
255.255.255.0
ACTIVE wan
205.176.94.11
255.255.255.0
CONFIG Default Gateway
1.1.1.254
ACTIVE Voice Ip Address
205.176.94.11
----------------------------------------------------------VPacket#
Not NATed
5. Issue commit ip to force the changes to the Flash memory.
6. Issue the save command to write the commands to the Flash memory.
Note. Stop here and proceed to either the H.323 or SIP sections on the
documentation CD-ROM if you intend to use the 5100/6100 VDR to support H.323
or SIP.
7. To support MGCP, the version, endpoint ID, and notify entity values need to be defined.
a. Access the telephony submenu by entering telephony.
b. At the telephony# prompt, issue one of the following:
-- set xgcp mgcp_version <1> to support MGCP version 1.0
-- set xgcp mgcp_version 2 to support MGCP NCS 1.0
c. Enter endpoint address of the softswitch/Call Agent according to that device’s numbering
scheme by issuing set tcid <tcid#> endpoint_id <ID number>
d. Enter the following command to define the device to be notified that the 5100/6100
VDR is now active: set tcid <tcid#> notify_entity <IP address:port number of the
Call Agent) <dynamic| static>
---
42
dynamic
static
makes the VDR accept calls from all known Call Agents
makes the VDR accept calls only from the Call Agent it is pointing to
(the one identified in the IP address given earlier in the command).
Vpacket 5100/6100 Series Installer’s Guide
Configuring the gateway IP address
Note. Proceed to the MGCP section on the documentation CD-ROM for a complete
listing of MGCP basic commands.
Configuring the gateway IP address
You can configure the IP address by following these steps. The command to be used is set ip
gateway.
1. Access the CLI main configuration level.
2. At the VPacket# prompt, issue show ip to view the default IP interface values.
Example:
VPacket# show ip
ACTIVE indicates this is the current operational setting
CONFIG indicates this has been configured but not activated
-------------------------IP INTERFACE---------------------INTERFACE NAME
IP ADDRESS
NET MASK
ACTIVE lan
10.10.10.254
255.255.255.0
ACTIVE wan
205.176.94.11
255.255.255.0
CONFIG Default Gateway
0.0.0.0
ACTIVE Voice Ip Address
205.176.94.11
----------------------------------------------------------VPacket#
Not NATed
3. Issue set ip gateway <IP address of the gateway>
Example:
VPacket# set ip gateway 1.1.1.254
VPacket#
4. Issue commit ip to update the Flash memory.
5. Issue save to write the commands to the Flash memory.
6. Issue show ip and verify the changes.
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Configuring a VDR
Example:
VPacket# show ip
ACTIVE indicates this is the current operational setting
CONFIG indicates this has been configured but not activated
-------------------------IP INTERFACE---------------------INTERFACE NAME
IP ADDRESS
NET MASK
ACTIVE lan
10.10.10.254
255.255.255.0
ACTIVE wan
205.176.94.11
255.255.255.0
CONFIG Default Gateway
1.1.1.254
ACTIVE Voice Ip Address
205.176.94.11
----------------------------------------------------------VPacket#
Not NATed
Configuration management
This section describes the two methods of managing configuration files based on the different
types of configuration files: image files which are the executable files containing the operating
software code and the configuration files which describes basic changes to the current
configuration of components and services.
This section contains two sets of procedures:
•
Image File Management: the uploading and downloading of an image file between a
network host and the Flash memory of the VDR
•
Configuration File Management: the uploading and downloading of a configuration file
between a network host and the Flash memory of the VDR
Setting the FTP information
Integrated into the CLI are a set of commands that allow you to perform the upload and
download procedures that follow.
To configure FTP settings for the 5100/6100 VDR
1. Access the CLI main configuration level.
2. Issue set ftp server <ip address> to specify the FTP server.
Example:
VPacket# set ftp server 10.10.10.3
VPacket#
3. Issue set ftp path <path> to specify the drive path to the files.
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Vpacket 5100/6100 Series Installer’s Guide
Configuration management
Example:
VPacket# set ftp path c:/seahorse_code
VPacket#
4. Issue set ftp filename <filename> to specify the file.
Example:
VPacket# set ftp filename m020000.bin
VPacket#
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Configuring a VDR
5. Issue set ftp user <user> to name the qualified user.
Example:
VPacket# set ftp user guest
VPacket#
6. Issue set ftp password <password> to supply the password for accessing the FTP server.
Example:
VPacket# set ftp password guest
VPacket#
7. Verify the FTP information by issuing the show ftp command.
Example:
VPacket# show ftp
-------------------------FTP SETTINGS---------------------Address of the ftp server : 10.10.10.3
Ftp user name
: guest
Ftp user password
: guest
Path on the server
: c:/seahorse_code
File name to download
: m020101.bin
----------------------------------------------------------VPacket#
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Vpacket 5100/6100 Series Installer’s Guide
Configuration management
Image file management
The image file is the primary operational file for configuring the system hardware. Image files are
binary and always ends with the suffix “.bin”. An image file must always be stored in the
\maincode directory in the Flash memory of the 5100/6100 VDR. You do not have to delete an
old image file before downloading a new file. The 5100/6100 VDR will ask you if you want the
file deleted before uploading a new image.
The procedures described here include:
•
downloading an image file from the network host to VDR Flash memory
•
uploading an image file from the VDR Flash memory to a network host
For these examples, a sample image file named m0200000.bin is used.
To download an image file from a remote host to the 5100/6100 VDR
1. Access the CLI main configuration level.
Note.
You must specify these FTP settings prior to download: FTP server, user, password,
and filename
2. Issue download image < 1|2 ><hostname or IP address> <filename_source>
<filename_target>
The use of the keyword image tells download that this file belongs in the maincode directory
and that it is to be transferred in binary mode. The file is automatically saved into the Flash
memory.
Example:
VPacket# download image 1 m020101.bin
Delete req image file (y|n) [n] :y
download of m020101.bin to m020101.bin
download# .....
File m020101.bin successfully downloaded from m020101.bin
VPacket#
3. Issue save to store the changes in Flash memory.
Example:
VPacket# save
This action will overwrite the configuration in the Flash memory
Do you want to continue (y|n) [n]? y
Save successful
VPacket#
4. Issue the reset command.
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Configuring a VDR
To upload an image file from a 5100/6100 VDR to a remote host
1. Access the CLI main configuration level.
Note.
You must specify these FTP settings prior to upload: FTP server, user, password, and
filename.
2. Enter upload image <filename_source>
VPacket# upload image m020101.bin
Starting upload of m020101.bin to m020101.bin
File m020101.bin successfully uploaded to m020101.bin
VPacket#
3. Check the remote host to verify that the file transfer was complete.
Configuration file management
A configuration file always ends with the suffix “.cfg” and must always be stored in the
configuration directory (\config) in the 5100/6100 VDR.
Note.
Before you download a different config file into the configuration directory, Vpacket
recommends that you either delete the existing configuration file, rename it without
the “.cfg” suffix, or copy the configuration file to a place where you can access it for
later use.
The procedures described here include:
•
downloading a configuration file from a remote host to the 5100/6100 VDR Flash memory
•
uploading a configuration file from the 5100/6100 VDR to a network host
Note.
If you do not specify the filename to copy (optional), the currently active
configuration file is copied.
To download a configuration file from a remote host to the 5100/6100 VDR
1. Access the CLI main configuration level.
2. Issue the cd \config command to change to the configuration directory and then dir to
check the available space. If there is not enough room in the Flash for a second image, then
the current one must be deleted or moved to another location.
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Vpacket 5100/6100 Series Installer’s Guide
Configuration management
Example:
VPacket# cd \config
Changed to directory \config
VPacket# dir
Directory of \config
5/ 5/2002 15:34:24
<DIR>
5/ 5/2002 15:34:24
<DIR>
5/ 5/2002 18: 3:16
5/ 5/2002 18:41:56
4 File(s)
8208 bytes
Remaining file system bytes: 5239296
VPacket#
.
..
4104 CONFIG2.CFG
4104 MAIN.CFG
3. Issue download configuration <hostname or IP address> <filename_source>
<filename_target>
Use of the keyword configuration indicates three things about the file:
• requires placement in the config directory
• requires ASCII mode transfer
• automatically saves into the Flash memory
4. Issue cd \config and use a dir command to verify that the file downloaded correctly.
Example:
VPacket# cd \config
Changed to directory \config
VPacket# dir
Directory of \config
5/ 5/2002 15:34:24
<DIR>
5/ 5/2002 15:34:24
<DIR>
5/ 5/2002 18: 3:16
5/ 5/2002 18:41:56
4 File(s)
8208 bytes
Remaining file system bytes: 5239296
VPacket#
Vpacket 5100/6100 Series Installer’s Guide
.
..
4104 CONFIG2.CFG
4104 MAIN.CFG
49
CHAPTER 4
Configuring a VDR
To upload a configuration file from the VDR to a remote host
You can follow these steps to upload a configuration file to a remote host.
Note. Prior to issuing the upload command, you need to verify that the FTP
settings are correct. To check the FTP settings, you can issue the show ftp
command.
1. Access the CLI at the main configuration level.
2. Issue upload configuration [filename_source] <hostname or IP address>
<filename_target>
3. Verify that the remote host received the transferred file.
Further configuration
This chapter described the basic configuration procedures. To configure the loopback interface,
default gateway, IP multinetting features or other IP services, see the Vpacket 5100/6100 Series
Voice/Data Router Reference Manual Data Features.
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Vpacket 5100/6100 Series Installer’s Guide
Troubleshooting
5
Contents
Overview, page 53
CLI connections, page 53
Normal operation, page 54
Emergency recovery procedure, page 55
CHAPTER 5
Troubleshooting
52
Vpacket 5100/6100 Series Installer’s Guide
CLI connections
Overview
This chapter describes basic troubleshooting procedures for scenarios involving installation and
configuration of the 5100/6100 VDR and normal operation under specific conditions.
CLI connections
For installation and initial configuration you need to establish a direct serial connection from the
5100/6100 VDR to a terminal or PC. You also need to open a session in HyperTerminal or
another emulation program.
Serial port
To use the CLI for the first time, set your console and communications software to use the
following parameters:
•
Baud rate: 57,600 bps
•
Data bits: 8
•
Parity: None
•
Stop bits: 1
•
Flow control: None
Once connectivity to the 5100/6100 VDR is established, a prompt asks you to specify a user
name and password. By default, the user name is user and the password is user (both all
lowercase). After you enter the user name and password, you enter configuration mode and can
use the CLI to configure the 5100/6100 VDR.
Note. Vpacket Communications, Inc. recommends that you change the password by
issuing the set user modify command.
Telnet
After the 5100/6100 VDR has been initialized you can choose to manage the 5100/6100 VDR
from a remote telnet session. You can follow these steps to establish a telnet session.
1. Click Start and select Run.
2. Enter telnet <IP address of your VDR>.
3. When the login prompt appears, enter admin.
4. When the password prompt appears, enter admin.
The VPacket # prompt should now appear.
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Troubleshooting
Normal operation
This section describes normal operation for the 5100/6100 VDR under various conditions, such
as power loss, and the meaning of console output during normal operation. Examples of console
output and suggestions for avoiding problems are given to facilitate recognition of normal VDR
operation.
Power loss when saving
If the unit loses power before a new image is completely saved, the unit will not boot with the new
image active.
To avoid this situation, ensure that you wait until the “save successful” message appears before
resetting the 5100/6100 VDR. If the 5100/6100 VDR is reset (such as a power loss during a
software upgrade) before the new image is saved, you need to reload the new image.
Autonegotiation always enabled
The LAN port is configured to always autonegotiate.
If downlink devices are not configured to autonegotiate, the 5100/6100 VDR generates undersize
packets and console error messages will intermittently appear (see example). When the remote
end operates in “forced” mode, the Ethernet hardware falls back to half-duplex operation mode
and causes the incorrect operation of the LAN port.
Example:
VPacket# tfKernelWarn: tfIpIncomingPacket --- Bad IP header
tfKernelWarn: tfIpIncomingPacket --- Bad IP header
To avoid generating undersized packets, you must enable autonegotiation on the downlink
device(s).
Flash memory is full
If there is no more room on the Flash memory, the 5100/6100 VDR prompts you to delete
current image.
From the user file management interface, go into the /maincode directory and delete any
undesirable files to free up enough Flash space to hold another operating image before
downloading the image.
Miscellaneous console messages
Console messages appear on the terminal screen as a part of normal operation. These messages
alert you to conditions that might have appeared prior to a reset or auto-recovery event. If you
notice significant output or frequent fatal errors, you can save them as a session log and analyze
them with the help of Vpacket Customer Care representatives.
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Vpacket 5100/6100 Series Installer’s Guide
Emergency recovery procedure
After formatting the 5100/6100 VDR and then loading a new image, upon boot-up, “Error:
Directory/File Not Found” messages will appear multiple times on the console. This is a normal
operation because a previous configuration file does not exist yet. After issuing the save
command, a configuration file exists on the 5100/6100 VDR and the “Error:Directory/File Not
Found” messages will not recur.
When a remote device is configured for fragmentation, the 5100/6100 VDR might reset
automatically sometimes under some circumstances. Error messages generate to the console and
you will be alerted to this problem. If this is an immediate problem with the applications you are
running, contact Vpacket Customer Care for assistance.
Emergency recovery procedure
In the unfortunate case of a corrupt software image (for example, due to a power surge), you can
follow these steps to recover the system to the manufacturer’s defaults.
Note. Do not attempt this procedure if you are using FTPLoader version 2.0.3 or
earlier. To check your FTPLoader version, issue the show unitInformation
command. The FTPLoader version is listed under the name “Loader code” in the
software section. Customer Service provides procedures for upgrading the
FTPLoader.
First, you need to open a HyperTerminal session. See “Serial port” on page 53.
You also need to launch your FTP server and have it configured to support the download from
your terminal or laptop on drive C: to the maincode directory in the 5100/6100 VDR.
Note. You can only use the FTP commands to access the FTP server if the 5100/
6100 VDR and FTP server reside on the same LAN segment.
To recover from a corrupt software image
1. Power on the VDR and watch the console as the boot sequence appears.
2. To access the FTPloader program, press Esc to skip the RAM test.
Example:
Vpacket Communications, Inc.
Boot Code Version: 2.0.0 level: Release
CPU Running Frequency: 80M Hz
Total Flash Size = 00800000
Total DRAM: 24576 KBytes
Testing 6144 Blocks,
4096 Bytes/block.
Press ESC to skip....
...Ram Test: skipped!
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Troubleshooting
3. Press Esc when prompted to skip the boot menu.
Example:
Waiting 3 seconds until loader check
Press Enter to abort and enter boot menu...
Press ESC to immediately perform loader check...
Verifying entire contents of software at address 0x62000000
Binary acceptable:
Software Version: 2.4.0, Level: Release
Module 1: Loader Code, Version: 2.4.0, Level: Release
Date: 05/21/02
Time: 11:26:38.500
Checking for Loader Code Module
Valid Loader Code image found
Decompressing 0x0002270f bytes from 0x62000238 to 0x00c00000
Decompressed length: 0x0003ad94
Loader Code Module version 0xe0020400 successfully extracted
Executing Loadercode at 0x00c00000.....
Vpacket Communications, Inc.
Platform: 6100F
Software Version: 2.4.0, Level: Release
Module 1: Loader Code, Version: 2.4.0, Level: Release
Date: 05/21/02
Time: 11:26:38.500
Available malloc pool memory: 11685144 bytes
Total Flash Size: 8M
Waiting 3 seconds until maincode check
4. Press Enter when prompted to enter the loader. If you still do not see the prompt
FtpLoader(1)>, reboot manually and try again.
Example:
Press Enter to abort and enter loader menu...
Press ESC to immediately perform maincode check...
Dumping into Loader console
tfAddDefaultGateway ErrCode = 0x109
FtpLoader(1)>
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Vpacket 5100/6100 Series Installer’s Guide
Emergency recovery procedure
5. Issue show config to check the configuration of the 5100/6100 VDR.
Example:
FtpLoader(2)> show config
Board Data
(Saved)
----------------------Serial Number: CLANM: PSI012600831, WIM: PSI012600887, VIM: PSI012360786
Part Number: CLANM: 8200115001-15, WIM: 8200126001-05, VIM: 8200116002-0A
Product ID: CLANM: 03010106, WIM: 00010000, VIM: 00000100
HW Ver: CLANM: 0A, WIM: 0A, VIM: 0A
Voice Source IP Addr:
10.50.207.1
Voice Source Subnet Mask:
MACaddr:
255.255.240.0
00 02 71 00 02 8f
LAN IP Addr: 192.168.207.1
LAN Subnet Mask: 255.255.255.192
WAN IP Addr: 10.50.207.1
WAN Subnet Mask: 255.255.255.0
WAN Default Gateway:
10.50.207.126
WAN Link Layer Type:
RFC1483MAC
FTP Server IP Addr:
FTP Username:
172.190.100.151
vpacket
FTP Password: vpacket
FTP Path:
c:/iad12
FTP Filename:
Maincode Filename 1:
Maincode Filename 2:
m0200000.bin
m0200000.bin
Last Executed Maincode: m0200000.bin
Requested Maincode: m0200000.bin
FtpLoader(3)>
6. Issue the format command and verify that you want to delete everything by entering y.
Example:
FtpLoader(2)> format
This will erase everything in the file system. OK? (y/n) y
Note: you must reboot after issuing this command
FtpLoader(3)>
FtpLoader(4)>
7. Issue the reset command.
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Troubleshooting
Example:
FtpLoader(4)> reset
Vpacket Communications, Inc.
Boot Code Version: 2.0.0 level: Release
CPU Running Frequency: 80M Hz
Total Flash Size = 00800000
Total DRAM: 24576 KBytes
Testing 6144 Blocks, 4096 Bytes/block.
Press ESC to skip....
(output continues)
Waiting 3 seconds until maincode check
Press Enter to abort and enter loader menu...
Press ESC to immediately perform maincode check...
Requested Maincode image name not configured
ERROR: UNABLE TO LOAD REQUESTED IMAGE
Backup Maincode image 1 name not configured
ERROR: UNABLE TO LOAD BACKUP IMAGE
Backup Maincode image 2 name not configured
ERROR: UNABLE TO LOAD BACKUP IMAGE
Dumping into Loader console
tfAddDefaultGateway ErrCode = 0x109
FtpLoader(1)>
8. Issue the following command: download image < 1|2 > <filename>.
Example:
FtpLoader(2)> download image 1 m0200000.bin
Begin FTP session from 172.16.1.231. File: m0200000.bin
Login as guest. Password: guest
Retrieving file: m020101.bin
Binary acceptable:
Platform: 6100F
Software Version: 2.0.1, Level: Engineering
Module 1: Application Code, Version: 2.0.1, Level: Engineering
Module 2: Voice Application Code, Version: 2.0.1, Level: Engineering
Date: 05/19/02
Time: 18:58:47.786
Release Name: FLEX MGCP
Vpacket
File transfer completed.
Storing new image file 1 to flash: m020101.bin
Image file 1 updated and set as Requested Maincode
FtpLoader(3)>
9. Issue the save command to save the image.
10. Issue reset.
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Vpacket 5100/6100 Series Installer’s Guide
Emergency recovery procedure
11. Login with the default user name and password (admin/admin).
12. Issue show unitInformation to verify the code.
Example:
VPacket# show unitinformation
---------------------- Hardware Information ----------------------Vpacket Communications Product : 5100/6100 Series
------------------------------------------------------------------Board
Serial Number
Part Number
Rev
Product ID
CLANM
OEM013065208
8200115001
0E
03010106
WIM
PSI020320918
8200126001
0A
00010000
VIM
ION010119042
8200116002
0G
00000100
------------------------------------------------------------------WAN Port hardware type
: sdsl
Voice Port hardware type
: fxs
Maximum number of voice channels
: 24
Number of Wan ports
: 1
Number of Voice ports available
: 24
------------------------------------------------------------------------------------------ Software Versions -----------------------Software Versions are displayed as major:minor:build:level
Boot code software version
: 2:0:0:release
Loader code software version
: 2:4:0:release
Operating code software version : 2:1:1:release
Software version information contains the following name strings
Boot code
: No information available
Loader code
: Software Version: 2.4.0, Level: Release
Module 1: Loader Code, Version: 2.4.0, Level: Release
Press any key to continue (Q to quit)
Time: 11:26:38.500
Operating code : Software Version: 2.1.1, Level: Release
Module 1: Application Code, Version: 2.1.1, Level: Release
Module 2: Voice Application Code, Version: 2.1.1, Level: Release
Date: 05/31/02
Time: 15:16:52.102
Release Name: R2.1.1 Release
6100 Voice/Data Router
Release - MGCP
Copyright (C) 2001,2002 VPacket Communications, Inc. All Rights Reserved.
Operating code filename and date: m020101.bin 6/ 5/2002 16:10:18
---------------------- Configured Filenames ----------------------Software Image 1 name
: m020101.bin (Version 2:1:1:release)
Software Image 2 name
: (File not found or invalid)
Configuration 1 name
: main.cfg
Configuration 2 name
: config2.cfg
Active Image number
: 1
Image number to use
: 1
Active Configuration number : 1
Configuration number to use : 1
------------------------------------------------------------------Time (ddd:hh:mm:ss) since reset
: 000:00:06:23
Press any key to continue (Q to quit)
----------------------------------------------VPacket#
Date: 05/21/02
--------------------
13. Reconfigure the 5100/6100 VDR.
Vpacket 5100/6100 Series Installer’s Guide
59
CHAPTER 5
Troubleshooting
60
Vpacket 5100/6100 Series Installer’s Guide
Product specifications
and defaults
A
Contents
Overview, page A-3
Product specifications, page A-3
Ethernet (LAN) information, page A-3
APPENDIX A
A-2
Vpacket 5100/6100 Series Installer’s Guide
Overview
This appendix lists the specifications and factory defaults for the 5100/6100 VDR.
Product specifications
Table A-1 lists the product specifications for the 5100/6100 VDR.
Table A-1. Specifications for the 5100/6100 VDR
Physical specifications
Chassis dimensions
1.75 inches (4.46 cm) high X 17.0 in. (43.18 cm) wide X 8.65 in. (21.97 cm) deep
Unit weight
6.5 lbs. (2.95 kg)
Shipping weight
9.85 lbs. (4.47 kg)
Rack mount
19 or 23 inches
Screws for rack mounting brackets
Meet ANSI/EIA-RS-310 standards
Cooling
Minimum 15 CFM
Power requirements
Input
115-240 VAC, 1.8–1.0 Amps, 50-60 Hz
Heat dissipation
65 Watts
Switching frequency
Fixed 100 kHz, ±5 kHz
Environmental specifications
Operating temperature
0° to 40° C, 50° C for limited duration
Storage temperature
-40° to 70° C
Humidity
5-95% (non-condensing)
Altitude
Up to 13,000 feet (4,000 m)
Clearances
Top and bottom: none; sides and back: 1.5 in.
Ethernet (LAN) information
The VDR ships with the following preset Ethernet LAN values:
IP address of 192.168.0.254
Subnet mask 255.255.255.0
Vpacket 5100/6100 Series Installer’s Guide
A-3
APPENDIX A
A-4
Vpacket 5100/6100 Series Installer’s Guide
Warranty, safety, and
regulatory information
B
Contents
Overview, page B-3
Standard warranty, page B-3
Return-to-Factory hardware repair, page B-4
Installation and safety warnings, page B-4
Regulatory information, page B-5
APPENDIX B
B-2
Vpacket 5100/6100 Series Installer’s Guide
Overview
This appendix contains warranty, safety, and regulatory information for your 5100/6100 VDR.
Standard warranty
All Vpacket Communications Inc. products are covered under a New Product Warranty Plan for
the first 90 days of service. Warranty coverage consists of the following:
•
Unlimited web information
•
Phone support
•
E-mail support
•
Software support
•
Advance hardware replacement
Unlimited 7 x 24 access to Vpacket Online e-Xchange (VOX) Level 2
This online information contains answers to the most frequently asked questions (FAQs) as well
as useful trouble-shooting and configuration tips. Customers can request assistance from Vpacket
Customer Care via VOX.
Toll-free phone support
During the 90-day New Product Warranty Period, phone support is offered five days per week
(8:00am to 5:00pm Pacific time Monday through Friday, excluding holidays). After-hours calls will
be returned the next business day. You can contact Vpacket Communications Customer Care at:
1(866) VPACKET or (408) 571-7900.
E-mail support
Customers can send requests for technical support to [email protected]. Technicians
respond to e-mail within 24 business hours.
Software support
Both operating system software and VNMS software are covered under warranty for 90 days from
the date of shipment. Any corrective or minor revisions released during those 90 days will be
available for download from the customer support web site free-of-charge.
Advance Hardware Replacement
Should a Vpacket hardware product fail within the first 90 days after purchase, customers can
request the shipment of a replacement product free-of-charge within 24 business hours. Vpacket
Customer Service must first verify the hardware failure, and the replacement product will be
shipped the same day for all reports received prior to 12:00 noon Pacific Time. RMA requests
Vpacket 5100/6100 Series Installer’s Guide
B-3
APPENDIX B
received after 12:00 noon will be shipped the next business day. The customer must return the
failed unit with 15 days or Vpacket Communications Inc. will issue an invoice for the then-current
list price of the replacement product.
Return-to-Factory hardware repair
Additional hardware warranty coverage may be purchased and covers Day 91 through the first
year of ownership. If the product fails after the 90th day of ownership, the customer can ship, at
his expense, the failed product to Vpacket; and the unit will be repaired or, at Vpacket’s option,
replaced with the same or a newer product. Vpacket will then return the repaired or replaced
product to the customer within 10 business days.
Requests for Return-to-Factory RMAs must be submitted via VOX or e-mail.
Installation and safety warnings
Vpacket Communications, Inc. recommends that you read all instructions and safety information
before installing a 5100/6100 VDR and that you retain a copy of this safety information in a
protected, dry area for later reference.
•
Any SELV CIRCUIT, TNV-1 CIRCUIT, or accessible conductive part must be connected to
a protective earthing terminal.
Note. The protective earthing terminal must have a permanent connection to
building earth and must be marked with the 60417-2-IEC-5017 symbol.
The supplementary equipment earthing conductor may not be smaller in size than the
unearthed branch-circuit supply conductors. The supplementary equipment earthing
conductor is to be connected to the product and connected to earth in a manner that will
retain the earth connection when the power supply cord is unplugged. The connection to
earth of the supplementary earthing conductor shall be in compliance with the appropriate
rules for terminating bonding jumpers in part K of Article 250 of the National Electrical
Code, ANSI/NFPA 70, and Article 10 of Part 1 of the Canadian Electrical Code, Part 1,
C22.1. Termination of the supplementary equipment earthing conductor is permitted to be
made to building steel, to a metal electrical raceway system, or to any earthed item that is
permanently and reliably connected to the electrical service equipment earthed.
B-4
•
Users must disconnect all telecommunication network connectors before disconnecting the
power.
•
For pluggable equipment, the socket-outlet must be installed near the equipment and must be
easily accessible.
Vpacket 5100/6100 Series Installer’s Guide
•
To reduce the risk of fire, you must use only No. 26 AWG or larger telecommunication line
cord. for the following ports:
•
Lifeline PSTN
•
SDSL WAN
•
T1 or FXS voice
•
T1 WAN
•
Before working on any electronic equipment, you must follow ESD precautions and remove
jewelry such as rings, necklaces and watches.
•
Do not work on this equipment during periods of lightning activity.
•
The 5100/6100 contains no operator-serviceable components and opening the unit enclosure
voids your warranty.
!
•
An internal lithium battery is used for time keeping. Lithium batteries typically have a life
expectancy of 10 years.
!
•
Caution. If this unit experiences mechanical failure or problems, please contact
Vpacket Customer Service. DO NOT DISASEMBLE THIS EQUIPMENT. It does
not contain any user serviceable components.
Caution. There is danger of explosion if the lithium battery is incorrectly replaced. If
you suspect that the lithium battery is not functioning properly, contact Vpacket
Customer Care. Used batteries from field units will be disposed of according to the
manufacturer’s instructions.
Ultimate disposal of this product should be handled according to all national laws and
regulations.
Regulatory information
The 5100/6100 VDR complies with UL and FCC requirements.
Underwriter Laboratories
As per Underwriter’s Laboratories Inc. in accordance with UL 60950, Third Edition, and CAN/
CSA-C22.2 No. 60950-00, Third Edition, “Safety of Information Technology Equipment.” 1950,
the Vpacket Voice/Data Router has been verified to meet Safety and Factory Compliance
standards.
Vpacket 5100/6100 Series Installer’s Guide
B-5
APPENDIX B
!
Caution. Only use this unit with the supplied power cable.
FCC Part 15 Class A
The T1 portion of the 5100/6100 VDR has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct this at his own
expense.
•
FCC Registration Numbers
Before connecting a 5100/6100 VDR, inform your local phone company that you have an
FCC registered device that you wish to connect to the company’s lines. Provide the telephone
company with the following information.
The FCC registration number, VPA-0103-2923-FCC, is listed on the rear panel of the unit.
•
FCC Part 68 and CSSA certification
Before connecting a 5100/6100 VDR, it is your responsibility to inform your local phone
company that you have an FCC registered device that you wish to connect to the company’s
lines. Also, provide the telephone company with the FCC registration number, VPA-01032923-FCC, which is listed on the rear panel of the unit.
FCC Label, CSA, and REN
The FCC Part 68 Label is located on the bottom of the enclosure (chassis). This label contains the
FCC Registration Number (VPKUSA-47179-DD-N) and Ringer Equivalence Number (REN) for
this equipment. If requested, this information must be provided to your telephone company.
The CSA (Canada) number for this equipment is 4064 11667A.
The REN determines the number of devices that may be connected to the telephone line(s).
Excessive REN totals on the telephone line may result in the devices not ringing in response to an
incoming call. Typically, the sum of the REN values should not exceed five (5.0). To be certain of
the number of devices that may be connected to a line (as determined by the total REN values),
contact the local telephone company.
B-6
Vpacket 5100/6100 Series Installer’s Guide
Local connectivity
Connection to the telephone network should be made by using standard modular telephone jacks.
Type RJ48C for the T1 Port and Type RJ11 for the lifeline. The plug and/or jacks used must
comply with FCC Part 68 rules.
Table B-1. Port identification, facility interface codes, and service order codes
Operations
WAN T1
Telephone
Facilities
interface code
Service
order code
REN
Jack type
04DU9-1SN
6.0N
N/A
RJ48C
04DU9-1ZN
6.0N
N/A
RJ48C
04DU9-DN
6.0N
N/A
RJ48C
04DU9-BN
6.0N
N/A
RJ48C
02LS2
04DU9-1SN
04DU9-1ZN
04DU9-DN
04DU9-BN
9.0N, 6.0N
0.5A
RJ48C, RJ11
If this telephone equipment causes harm to the telephone network, the telephone company will
notify you in advance that temporary discontinuance of service may be required. But if advance
notice is not practical, the telephone company will notify the customer as soon as possible. Also,
you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures
that could affect the proper functioning of your equipment. If they do, you will be notified in
advance in order for you to make necessary modifications to maintain uninterrupted service.
Vpacket 5100/6100 Series Installer’s Guide
B-7
APPENDIX B
B-8
Vpacket 5100/6100 Series Installer’s Guide
Cable specifications
C
Contents
Overview, page C-3
Console management port, page C-4
Ethernet LAN port, page C-5
T1 port, page C-6
PSTN port, page C-6
RJ21 Port, page C-7
APPENDIX C
C-2
Vpacket 5100/6100 Series Installer’s Guide
Overview
This appendix describes the port pinout information to secure the correct cables to install and
configure the 5100/6100 VDR.
You make all cable connections from the back panel of the 5100 and 6100 VDR models. The back
panel houses all of the ports necessary for providing data and voice physical connections.
Figure C-1 shows the back panel components and acceptable cables for a 6100 VDR that has an
dual T1 WAN interface and a digital T1 voice interface. The back panel also houses one 10/
100BaseT Ethernet port, a PSTN port, and a serial console management port
T1 port accepts an RJ45 cable
T1 port(s) accept RJ45 cable
Blank
2
T1 VIM + Dual T1 WIM
Serial port accepts a
Ethernet port accepts810-0100-001
a
Cat 3 or 5 UTP cable
DB-9 male to a DB-9 female cable
Figure C-1. Cable solutions for a digital T1 voice interface and dual T1 WAN 6100 VDR
Figure C-2 shows the recommended cable solutions for an FXS voice and single T1 WAN
interface model.
RJ21 port accepts a female
Amphenol 50-pin telco cable
PSTN port accepts
standard telelphone cable
T1 port accepts RJ45 cable
12 & 24 aPort FXSSerial
VIM port
+T1 accepts
WIM a
Ethernet port accepts
&DB-9
810-0102-003
Cat 3 or 5 UTP810-0102-002
cable
male to DB-9 female cable
Figure C-2. Cable solutions for an FXS voice interface and T1 WAN 6100 VDR
Vpacket 5100/6100 Series Installer’s Guide
C- 3
APPENDIX C
Console management port
This RS232c port connects the 5100/6100 to a PC or workstation for managing the VDR.
The required cable is a DB9 male (VDR side) to a DB9 female (RS232c console serial port) on the
PC or workstation side. It must have an AWG rating of 26 (thickness).
This port requires a straight-through cable, meaning the numbered pins match input to output
with data traveling over pin 1 from the VDR to pin 1 of the cable inserted into the RS232c port,
and pins 2, 3, and so on.
Table C-1. Pinout for DB-9 male to DB-9 female straight-through cable
Male connector pin
C-4
Female connector
pin
Signal
1
CD
1
2
RXD
2
3
TXD
3
4
DTR
4
5
GND
5
6
DSR
6
7
RTS
7
8
CTS
8
9
—
9
Vpacket 5100/6100 Series Installer’s Guide
Ethernet LAN port
The required crossover cable for the Ethernet LAN port can be an unshielded twisted pair (UTP
either Cat 3 or Cat 5) cable. The maximum length is 328 feet (100 meters).
This RJ45 port can be used in two different configurations:
•
to connect to a single Ethernet hub with a straight-through cable
•
to connect to another Ethernet node with a cross-over cable
Table C-2 lists the connectors and pinouts for the RJ45 port.
Table C-2. RJ45 Ethernet LAN port pinouts
Function
NIC1
TX+
1
TX-
2
RX+
3
RX-
6
Ethernet WAN port
The required crossover cable for the Ethernet WAN port can be an unshielded twisted pair (UTP
either Cat 3 or Cat 5) cable. The maximum length is 328 feet (100 meters).
This RJ45 port can be used in two different configurations:
•
to connect to a single Ethernet hub with a straight-through cable
•
to connect to another Ethernet node with a cross-over cable
Table C-3 lists the connectors and pinouts for the RJ45 port.
Table C-3. RJ45 Ethernet WAN port pinouts
Function
NIC1
TX+
1
TX-
2
RX+
3
RX-
6
Vpacket 5100/6100 Series Installer’s Guide
C- 5
APPENDIX C
T1 port
The male RJ45 port for WAN services supports both T1 cabling and accepts a standard female
RJ45 cable.
Table C-4 lists the pinouts for the T1 port.
Table C-4. T1 port pinouts (RJ45)
Pin
Signal
Input/Output
1
RXRing
Input to product
2
RXTip
Input to product
3
—
—
4
TXRing
Output to cable
5
TXTip
Output to cable
6
—
—
7
—
—
8
—
—
PSTN port
The PSTN port is an RJ11 port and accepts standard telephone cable (also called unshielded
twisted pair or UTP). Only pins 3 and 4 are active. The connecting cable links the port to a PBX
or punchdown block that ties into the telephone system.
!
Caution. To reduce the risk of fire, use only No. 26 AWG or larger telecommunication
line cord.
Models that this applies to include:
C-6
•
5108 FXS
•
6112 FXS
•
6116 FXS
•
6124 FXS
Vpacket 5100/6100 Series Installer’s Guide
RJ21 Port
The male RJ21 port accepts a standard female Amphenol 50-pin (25-pair) telco cable to connect
to a 66 or 110 punchdown block which then can be tied into the local telephone system. This
cable has a maximum length of 500 feet (152 meters). Figure C-3 shows the male RJ21 port as
found on a 5100/6100 VDR.
RJ 21 Male connector
Pin 1
Pin 25
Pin 26
Pin 50
Figure C-3. Standard RJ21 male connector on rear panel of a 5100/6100 VDR
Table C-5 lists the pinout for an Amphenol 50-pin cable. The 5100/6100 VDR will use either the
first 8, 12, 16, or 24 pairs of pinouts depending on the VDR VIM.
Table C-5. Standard RJ21 pinout for a 50 pin connector
Voice port
Pair number
Ring color
Tip color
1
1-26
White-Blue
Blue-White
2
2-27
White-Orange
Orange-White
3
3-28
White-Green
Green-White
4
4-29
White-Brown
Brown-White
5
5-30
White-Slate
Slate-White
6
6-31
Red-Blue
Blue-Red
7
7-32
Red-Orange
Orange-Red
8
8-33
Red-Green
Green-Red
9
9-34
Red-Brown
Brown-Red
10
10-35
Red-Slate
Slate-Red
11
11-36
Black-Blue
Blue-Black
12
12-37
Black-Orange
Orange-Black
Vpacket 5100/6100 Series Installer’s Guide
C- 7
APPENDIX C
Table C-5. (Continued)Standard RJ21 pinout for a 50 pin connector
Voice port
C-8
Pair number
Ring color
Tip color
13
13-38
Black-Green
Green-Black
14
14-39
Black-Brown
Brown-Black
15
15-40
Black-Slate
Slate-Black
16
16-41
Yellow-Blue
Blue-Yellow
17
17-42
Yellow-Orange
Orange-Yellow
18
18-43
Yellow-Green
Green-Yellow
19
19-44
Yellow-Brown
Brown-Yellow
20
20-45
Yellow-Slate
Slate-Yellow
21
21-46
Violet-Blue
Blue-Violet
22
22-47
Violet-Orange
Orange-Violet
23
23-48
Violet-Green
Green-Violet
24
24-49
Violet-Slate
Slate-Violet
Vpacket 5100/6100 Series Installer’s Guide
Glossary
D
APPENDIX D
AL —ATM Adaptation Layer. Service-dependent sublayer of the data link layer. The AAL accepts
data from different applications and presents it to the ATM layer in the form of 48-byte ATM
payload segments. AALs consist of two sublayers: convergence sublayer (CS) and segmentation
and reassembly (SAR). AALs differ on the basis of the source-destination timing used, whether
they use constant bit rate (CBR) or variable bit rate (VBR), and whether they are used for
connection-oriented or connection less mode data transfer. At present, the four types of AAL
recommended by the ITU-T are AAL1, AAL2, AAL3/4, and AAL5.
AAL1—ATM adaptation layer 1. One of four AALs recommended by the ITU-T. AAL1 is used for
connection-oriented, delay-sensitive services requiring constant bit rates, such as uncompressed
video and other isochronous traffic.
AMI—alternate mark inversion. Line-code type used on T1 and E1 circuits. In AMI, zeros are
represented by 01 during each bit cell, and ones are represented by 11 or 00, alternately, during
each bit cell. AMI requires that the sending device maintain ones density. Ones density is not
maintained independent of the data stream. Sometimes called binary coded alternate mark
inversion.
ATM—Asynchronous Transfer Mode. International standard for cell relay in which multiple
service types (such as voice, video, or data) are conveyed in fixed-length (53-byte) cells. Fixedlength cells allow cell processing to occur in hardware, thereby reducing transit delays. ATM is
designed to take advantage of high-speed transmission media such as E3, SONET, and T3.
ATPM— Address Translation Parsing Module..
Application Service Providers (ASPs). Third-party entities that manage and distribute softwarebased services and solutions to customers across a wide-area network from a central data center.
B8ZS—binary 8-zero substitution. Line-code type, used on T1 and E1 circuits, in which a special
code is substituted whenever 8 consecutive zeros are sent over the link. This code is then
interpreted at the remote end of the connection. This technique guarantees ones density
independent of the data stream.
CAS—channel-associated signaling. Trunk signaling (for example, in a T1 line) in which control
signals, such as those for synchronizing and bounding frames, are carried in the same channel
along with voice and data signals.
CBR—constant bit rate. QoS class defined by the ATM Forum for ATM networks. CBR is used
for connections that depend on precise clocking to ensure undistorted delivery.
CCS—common channel signaling. Trunk signaling (for example, using Primary Rate Interface) in
which a control channel carries signaling for separate voice and data channels.
CES—circuit emulation service. Enables users to multiplex or concentrate multiple circuit
emulation streams for voice and video with packet data on a single high-speed ATM link without
a separate ATM access multiplexer.
CLI— Command Line Interface.
CMCP— Copper Mountain Control Protocol.
CMTN—Copper Mountain.
D-2
Vpacket 5100/6100 Series Installer’s Guide
CO—central office. Local telephone company office to which all local loops in a given area
connect and in which circuit switching of subscriber lines occurs.
Competitive Local Exchange Carriers (CLECs). A company that creates and operates
communication networks, and provides customers with an alternative to the local telephone
company.
Codec—Coder-decoder. Device that typically uses pulse code modulation to transform analog
signals into a digital bit stream and digital signals back into analog.
Digital Subscriber Loop Access Multiplexor (DSLAM). A device typically housed at the central
office that terminates all DSL lines services.DTMF—Dual-tone multifrequency. Use of two
simultaneous voice-band tones for dialing (such as touch tone).
DNS— Domain Name Server.
Drop-and-Insert—(also called TDM cross connect). Allows DSO channels from one T1 or E1
facility to be digitally cross-connected to DS0 channels on another T1 or E1. Using this method,
channel traffic is sent between a PBX and CO PSTN switch or other telephony device, so that
some PBX channels are directed for long-distance service through the PSTN while the router
compresses others for interoffice VoIP calls. In addition, Drop-and-Insert can cross-connect a
telephony switch (from the CO or PSTN) to a channel bank for external analog connectivity.
DSLAM—Digital Subscriber Line Access Mode.
DSP—digital signal processor. same as PVDM
E1. European digital carrier facility used for transmitting data through the telephone hierarchy.
The transmission rate for E1 is 2.048 megabits per second (Mbps).
E&M—rEceive and transMit, or Ear and Mouth. Type of signaling originally developed for analog
two-state voltage telephony using the ear and mouth leads; in digital telephony, uses two bits.
ESF—Extended Superframe. Framing type used on T1 circuits that consists of 24 frames of 192
bits each, with the 193rd bit providing timing and other functions. ESF is an enhanced version of
SF format.
FDL—Facilities Data Link.
Foreign Exchange Subscriber (FXS). An interface that supplies ring, voltage, and dial tone.
FUNI— Frame-based User-to-Network Interface. an ATM access protocol.
FXO—Foreign Exchange Office. A voice interface emulating a PBX trunk line to a switch or
telephone equipment to a PBX extension interface.
FXS—Foreign Exchange Station. A voice interface for connecting telephone equipment, emulates
the extension interface of a PBX or the subscriber interface for a switch.
H.323—an “umbrella standard” used in voice over IP (VoIP) networks.
HDIA—High Density IP Access.
IETF—Internet Engineering Task Force.
IP—Internet Protocol.
Vpacket 5100/6100 Series Installer’s Guide
D-3
APPENDIX D
ISDN—Integrated Services Digital Network. Communication protocol, offered by telephone
companies, that permits telephone networks to carry data, voice, and other source traffic.
IVR—interactive voice response. Term used to describe systems that provide information in the
form of recorded messages over telephone lines in response to user input in the form of spoken
words or more commonly DTMF signaling. Examples include banks that allow you to check your
balance from any telephone and automated stock quote systems.
LAN—Local Area Network.
MGCP— Media Gateway Control Protocol used in VoIP networks
MIB— Management Information Base.
MLPPP—MultiLink PPP.
NAT— Network Address Translation.
Packet. Logical grouping of information that includes a header containing control information
and (usually) user data. Packets are most often used to refer to network layer units of data.
Plain Old Telephone Service (POTS). The standard telephone service that most homes use. In
contrast, telephone services based on high-speed, digital communications lines, such as DSL, are
not POTS. The main distinctions between POTS and non-POTS services are speed and
bandwidth. POTS is generally restricted to about 52 Kbps (52,000 bits per second). The POTS
network is also called the public switched telephone network (PSTN).
PPP— Point-to-Point Protocol.
PRI. PRI refers to a type of ISDN connection that is divided into 23 B channels and 1 D channel
(24 channels total) and runs over a T1 physical interface. PRI is typically used for connections
between a PBX and a CO.
PSTN—Public Switched Telephone Network. General term referring to the variety of telephone
networks and services in place worldwide.
Quality of Service (QoS). A prescribed level of network and transmission performance defined
using the parameters such as bandwidth, latency, jitter, packet loss, and/or application response
time.
RFC—Request for comments document.
SDSL— Synchronous Digital Subscriber Line.
SF—Super Frame. Common framing type used on T1 circuits. SF consists of 12 frames of 192
bits each, with the 193rd bit providing error checking and other functions. SF is superseded by
ESF, but is still widely used. Also called D4 framing.
SIP. Session Initiation Protocol (RFC 2543).
SNMP—Simple Network Management Protocol. Network management protocol used almost
exclusively in TCP/IP networks. SNMP provides a means to monitor and control network
devices, and to manage configurations, statistics collection, performance, and security.
T1. Digital WAN carrier facility. T1 transmits DS 1-formatted data at 1.544 Mbps through the
telephone switching network, using alternate mark inversion or B8ZS coding.
T1 trunk. Digital WAN carrier facility. See T1.
D-4
Vpacket 5100/6100 Series Installer’s Guide
TDM. time-division multiplexing.
Telnet. A terminal emulation program for TCP/IP networks such as the Internet. The telnet
program runs on your computer and remotely connects your PC to the 5100/6100 VDR. You can
then enter commands through the telnet program to configure and manage the 5100/6100 VDR.
Trunk. Physical and logical connection between two switches across which network traffic travels.
A backbone is composed of a number of trunks.
UNI—User-Network Interface. ATM Forum specification that defines an interoperability standard
for the interface between ATM-based products (a router or an ATM switch) located in a private
network and the ATM switches located within the public carrier networks. Also used to describe
similar connections in Frame Relay networks.
URL—Uniform Resource Locator.
VAD—voice activity detection.
VDR—Voice/Data Router.
Voice over Internet Protocol (VoIP). A set of facilities for managing the delivery of voice
information using the Internet Protocol (IP). In general, this refers to sending voice information
in digital form in discrete packets rather than in the traditional circuit-committed protocols of the
public switched telephone network (PSTN). A major advantage of VoIP and Internet telephony is
that it avoids the tolls charged by ordinary telephone service.
VQM—Voice Quality Monitoring.
VQS— Voice Quality Scoring.
WAN— Wide Area Network.
Vpacket 5100/6100 Series Installer’s Guide
5
CHAPTER D
6
Vpacket 5100/6100 Series Installer’s Guide
Index
A
D
autonegotation 54
back panel components 21
data configuration 36, 39
deleting an IP address 38
documentation, related v
downloading a file image 47
downloading files 44
C
E
cables
Hardware Accessory Kit 10
command
set ip gateway 43
components
back panel 21
console port 22
digital T1 RJ45 port 22
grounding nut 21, 23
power outlet 23
reset button 22
RJ21 port 22
RJ45 port 23
configuration
data 36, 39
voice 41
configuration file management 44
configuraton
WAN 39
connections
Ethernet port (data) 26
to PSTN 25
to RJ21(voice) 23
to T1(data) 27
console messages 54
console output 55
formatting 55
memory full 54
console port 22
error messages 55
Ethernet port 22
B
Vpacket 5100/6100 Series Installer’s Guide
F
Flash memory and downloading 54
formatting console output 55
fragmentation 55
FXS interface support 22
G
gateway configuration 43
grounding nut 23
H
Hardware Accessory Kit 10
rack-mount brackets 10
wall-mount brackets 10
I
image file
downloading 47
installation
desk or table-top procedure 13
pre-installation considerations 11
rack-mount procedure 16
wall mount template 14
wall-mount procedure 14
Index-1
INDEX
L
LED cycle 29
LEDs 30
M
management
configuration file 44
management port
see console port 22
MLPPP error messages 55
N
normal operation 54
P
packets and autonegotiation 54
PC connection 29
ports
console 22
Ethernet 22
RJ21 22
RJ45 23
power loss during save 54
power outlet 23
powering the 6100 VDR 29
Power-On Self-Test (POST) 29
pre-installation considerations 11
PSTN cable requirement 22
PSTN connection 25
R
rack-mount procedure 16
flush with rack 16
with forward offset 17
related documentation v
removal from network procedure 18
Reset button 21
reset button
description 22
reset exception 54
resetting and fragmentation 55
RJ11 connector 22
RJ21 port 22
RJ21 voice port connection 23
Index-2
RJ45 10/100BaseT Ethernet port 22
RJ45 port 23
S
serial connection procedure 33
serial number location 10
Serial port configuration 53
set ip gateway 43
shipping list 10
storing the 6100 VDR 18
T
T1 RJ45 port 22
T1 WAN interface connection 27
template for wall mount procedure 14
troubleshooting 54
U
undersized packets 54
uploading files 44
V
voice configuration 41
voice services
port connections 23
Vpacket 6100 Series
configuration 53
documentation 10
W
WAN link loss 25
WAN port 23
warranty registration 10
Vpacket 5100/6100 Series Installer’s Guide