HiLook THC-T229-LMS 2 MP Smart Hybrid Light Turret Camera User Manual

HiLook Series
Smart Hybrid Light
Bullet & Turret Camera
User Manual
User Manual
Thank you for purchasing our product. If there are any
questions, or requests, do not hesitate to contact the
dealer.
This manual applies to the models below:
Type
Model
Type I Camera
THC-B129-LPS
Type II Camera
THC-B229-LS
Type III Camera
THC-T129-LPS
Type IV Camera
THC-T229-LMS
This manual may contain several technical mistakes or
printing errors, and the content is subject to change
without notice. The updates will be added to the new
version of this manual. We will readily improve or update
the products or procedures described in the manual.
01000020241009
About this Document
 This Document includes instructions for using and
managing the Product. Pictures, charts, images and
all other information hereinafter are for description
and explanation only.
 The information contained in the Document is subject
to change, without notice, due to firmware updates
or other reasons. Please find the latest version of
the Document at the Hikvision website
(https://www.hikvision.com). Unless otherwise
agreed, Hangzhou Hikvision Digital Technology Co.,
Ltd. or its affiliates (hereinafter referred to as
"Hikvision") makes no warranties, express or
implied.
 Please use the Document with the guidance and
assistance of professionals trained in supporting the
Product.
About this Product
This product can only enjoy the after-sales service
support in the country or region where the purchase is
made.
Acknowledgment of Intellectual Property Rights
 Hikvision owns the copyrights and/or patents related
to the technology embodied in the Products
described in this Document, which may include
licenses obtained from third parties.
 Any part of the Document, including text, pictures,
graphics, etc., belongs to Hikvision. No part of this
Document may be excerpted, copied, translated, or
modified in whole or in part by any means without
written permission.

and other Hikvision’s trademarks and logos are
the properties of Hikvision in various jurisdictions.
 Other trademarks and logos mentioned are the
properties of their respective owners.
LEGAL DISCLAIMER
 TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, THIS DOCUMENT AND THE
PRODUCT DESCRIBED, WITH ITS HARDWARE,
SOFTWARE AND FIRMWARE, ARE PROVIDED "AS IS"
AND "WITH ALL FAULTS AND ERRORS". HIKVISION
MAKES NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION,
MERCHANTABILITY, SATISFACTORY QUALITY, OR
FITNESS FOR A PARTICULAR PURPOSE. THE USE OF
THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO
EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY
SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR
INDIRECT DAMAGES, INCLUDING, AMONG OTHERS,
DAMAGES FOR LOSS OF BUSINESS PROFITS,
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OF CONTRACT, TORT (INCLUDING NEGLIGENCE),
PRODUCT LIABILITY, OR OTHERWISE, IN
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EVEN IF HIKVISION HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES OR LOSS.
 YOU ACKNOWLEDGE THAT THE NATURE OF THE
INTERNET PROVIDES FOR INHERENT SECURITY
RISKS, AND HIKVISION SHALL NOT TAKE ANY
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PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING
FROM CYBER-ATTACK, HACKER ATTACK, VIRUS
INFECTION, OR OTHER INTERNET SECURITY RISKS;
HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
 YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE
WITH ALL APPLICABLE LAWS, AND YOU ARE SOLELY
RESPONSIBLE FOR ENSURING THAT YOUR USE
CONFORMS TO THE APPLICABLE LAW. ESPECIALLY,
YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT
IN A MANNER THAT DOES NOT INFRINGE ON THE
RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT
LIMITATION, RIGHTS OF PUBLICITY, INTELLECTUAL
PROPERTY RIGHTS, OR DATA PROTECTION AND
OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS
PRODUCT FOR ANY PROHIBITED END-USES,
INCLUDING THE DEVELOPMENT OR PRODUCTION
OF WEAPONS OF MASS DESTRUCTION, THE
DEVELOPMENT OR PRODUCTION OF CHEMICAL OR
BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE
CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR
UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF
HUMAN RIGHTS ABUSES.
 IN THE EVENT OF ANY CONFLICTS BETWEEN THIS
DOCUMENT AND THE APPLICABLE LAW, THE LATTER
PREVAILS.
© Hangzhou Hikvision Digital Technology Co., Ltd. All
rights reserved.
Regulatory Information
EU Compliance Statement
This product and - if applicable - the
supplied accessories too are marked with
"CE" and comply therefore with the
applicable harmonized European standards
listed under the Directive 2014/30/EU (EMCD) and
Directive 2011/65/EU (RoHS).
Note: The products with the input voltage of within 50 to
1000 VAC or 75 to 1500 VDC comply with Directive
2014/35/EU (LVD), and the rest products comply with
Directive 2001/95/EC (GPSD). Please check the specific
power supply information for reference.
Directive 2012/19/EU (WEEE Directive):
Products marked with this symbol cannot
be disposed of as unsorted municipal waste
in the European Union. For proper
recycling, return this product to your local
supplier upon the purchase of equivalent
new equipment, or dispose of it at designated collection
points. For more information see: www.recyclethis.info.
Directive 2006/66/EC and its amendment
2013/56/EU (Battery Directive): This
product contains a battery that cannot be
disposed of as unsorted municipal waste in
the European Union. See the product
documentation for specific battery information. The
battery is marked with this symbol, which may include
lettering to indicate cadmium (Cd), lead (Pb), or mercury
(Hg). For proper recycling, return the battery to your
supplier or to a designated collection point. For more
information see: www.recyclethis.info.
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A)
standards requirements.
KC
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판매자 또는 사용자는 이 점을 주의하시기바라며, 가정
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Warning
This is a class A product. In a domestic environment this
product may cause radio interference in which case the
user may be required to take adequate measures.
Safety Instruction
These instructions are intended to ensure that user can
use the product correctly to avoid danger or property
loss.
The precaution measure is divided into “Warnings” and
“Cautions”.
Warnings: Serious injury or death may occur if any of the
warnings are neglected.
Cautions: Injury or equipment damage may occur if any
of the cautions are neglected.
Warnings Follow
these safeguards to
prevent serious injury
or death.
Cautions Follow these
precautions to prevent
potential injury or
material damage.
Warnings
 In the use of the product, you must be in strict
compliance with the electrical safety regulations of the
nation and region.
 Input voltage should meet both the SELV (Safety Extra
Low Voltage) and the Limited Power Source with 12
VDC according to the IEC60950-1 and IEC62368-1
standard. Refer to technical specifications for detailed
information.
 The socket-outlet shall be installed near the equipment
and shall be easily accessible.
 An all-pole mains switch shall be incorporated in the
electrical installation of the building.
 Do not connect multiple devices to one power adapter
to avoid over-heating or a fire hazard caused by
overload.
 Make sure that the plug is firmly connected to the
power socket.
 If smoke, odor or noise rise from the device, turn off
the power at once and unplug the power cord, and
then contact the service center.
 Never attempt to disassemble the camera by
unprofessional personal.
Cautions
 No naked flame sources, such as lighted candles, should
be placed on the equipment.
 Install the equipment according to the instructions in
this manual.
 To prevent injury, this equipment must be securely
attached to the floor/wall in accordance with the
installation instructions.
 Do not drop the camera or subject it to physical shock.
 Do not touch senor modules with fingers.
 Do not place the camera in extremely hot, cold (the
operating temperature shall be -40°C to 60°C), dusty or
damp locations, and do not expose it to high
electromagnetic radiation.
 If cleaning is necessary, use clean cloth with a bit of
ethanol and wipe it gently.
 Do not aim the camera at the sun or extra bright places.
 The sensor may be burned out by a laser beam, so
when any laser equipment is in using, make sure that
the surface of sensor will not be exposed to the laser
beam.
 Do not expose the device to high electromagnetic
radiation or extremely hot, cold, dusty or damp
environment.
 To avoid heat accumulation, good ventilation is
required for the operating environment.
 Keep the camera away from liquid while in use for nonwater-proof device.
 While in delivery, the camera shall be packed in its
original packing, or packing of the same texture.
 The beam of the light at the distance of 200 mm is
classified as Risk Group 1 (RG1). Possible hazardous
optical radiation emitted from this product.
 DO NOT stare at operating light source. May be harmful
to the eyes.
 Wear appropriate eye protection or turn on the
supplement light only at a safe distance (0.3 m) or in
the area that is not directly exposed to the light when
installing or maintaining the device.
1 Introduction
1.1 Product Features
The main features are as follows:
 High performance CMOS sensor
 OSD menu with configurable parameters
 Smart light
 3-axis adjustment
 Hybrid supplement light with IR and white light
1.2 Overview
1.2.1 Overview of Type I Camera
Switch Button
Power Cord
Bracket
Main Body
Lens
Video Cable
Figure 1-1 Overview of Type I Camera
Note:
Press and hold the switch button for 5 seconds to switch
the video output. Four kinds of video outputs are
available: TVI, AHD, CVI, and CVBS.
1.2.2 Overview of Type II Camera
Switch Button
Power Cord
Bracket
Main Body
Lens
Video Cable
Figure 1-2 Overview of Type II Camera
Note:
Press and hold the switch button for 5 seconds to switch
the video output. Four kinds of video outputs are
available: TVI, AHD, CVI, and CVBS.
1.2.3 Overview of Type III Camera
Installation Plate
Base
Enclosure
Switch Button
Power Cord
Video Cable
Main Body
Figure 1-3 Overview of Type III Camera
Note:
Press and hold the switch button for 5 seconds to switch
the video output. Four kinds of video outputs are
available: TVI, AHD, CVI, and CVBS.
1.2.4 Overview of Type IV Camera
Enclosure
Base
Microphone
Main Body
Switch Button
Power Cord
Video Cable
I N D C1 2V
Installation Plate
Figure 1-4 Overview of Type IV Camera
Note:
Press and hold the switch button for 5 seconds to switch
the video output. Four kinds of video outputs are
available: TVI, AHD, CVI, and CVBS.
2 Installation
Before you start
 Make sure that the device in the package is in good
condition and all the assembly parts are included.
 Make sure that all the related equipment is power-off
during the installation.
 Check the specification of the products for the
installation environment.
 Check whether the power supply is matched with your
power output to avoid damage.
 Make sure the wall is strong enough to withstand three
times the weight of the camera and the mount.
 If the product does not function properly, contact your
dealer or the nearest service center. DO NOT
disassemble the camera for repair or maintenance by
yourself.
2.1 Installation of Type I & II Camera
2.1.1 Ceiling/Wall Mounting without Junction Box
Steps:
1. Paste the drill template (supplied) to the installation
location.
2. (Optional) For cement ceiling, drill the screw holes
with a 5.5 mm drill and insert the supplied wall plugs.
3. (Optional) Drill the cable hole, when the cables are
routed through the ceiling.
4. Secure the camera to ceiling with three PA4 × 25
screws (supplied).
Figure 2-1 Secure the Camera to the Ceiling
5. Connect the cables.
6. Power on the camera to adjust the view angle
according to the figure below.
Pan Position
[0° to 360°]
Trim Ring
Rotation Position
[0° to 360°]
Tilt Position
[0° to 180°]
Thumbscrew
Screw
Figure 2-2 3-Axis Adjustment
2.1.2 Ceiling/Wall Mounting with Junction Box
Before you start:
 You need to purchase a junction box in advance.
 Ceiling mounting and wall mounting are similar.
Following steps take wall mounting as an example.
Steps:
1. Paste the drill template for junction box to the
installation location.
2. (Optional) For cement wall, drill the screw holes with
a 5.5 mm drill and insert the supplied wall plugs.
3. (Optional) Drill the cable hole, when the cables are
routed through the wall.
4. Take apart the junction box.
5. Fix the camera to the junction box cover with three
PM4 × 10 screws.
Figure 2-3 Fix the Camera to the Junction Box Cover
6. Secure the junction box body on the wall with three
PA4 × 25 screws (supplied).
Figure 2-4 Secure the Junction Box on the Wall
7. Route the cables through the bottom cable hole or
side cable hole of the junction box and connect the
cables.
8. Fix the junction box cover on its body with three PM3
× 16 L6 screws.
Figure 2-5 Fix the Cover to Its Body
9. Refer to Step 6 of 2.1.1 Ceiling/Wall Mounting without
Junction Box to finish installation.
2.2 Installation of Type III & IV Camera
2.2.1 Ceiling Mounting without Junction Box
Steps:
1. Paste the drill template (supplied) to the installation
location.
2. (Optional) For cement ceiling, drill the screw holes
with a 5.5 mm drill and insert the supplied wall plugs.
3. Install the camera to ceiling.
i. Secure the installation plate to the ceiling with
three PA4 × 25 screws (supplied).
ii. Fit the camera onto the installation plate.
iii. Turn the camera as the figure below until it snaps
into the installation plate.
Figure 2-6 Install the Camera to Ceiling
4. Connect the cables.
5. Power on the camera to adjust the view angle
according to the figure below.
Pan Position
[0° to 360°]
Rotation Postion
[0° to 360°]
Figure 2-7 3-Axis Adjustment
1). Rotate the enclosure to adjust the pan position [0°
to 360°].
2). Move the main body up and down to adjust the
tilt position [0° to 75°].
3). Rotate the main body to adjust the rotation
position [0° to 360°].
2.2.2 Ceiling Mounting with Junction Box
Before you start:
 You need to purchase a junction box in advance.
 Ceiling mounting with a junction box is similar to ceiling
mounting with an inclined ceiling mount. Following
steps take a junction box as an example.
Steps:
1. Loosen screws to take apart the junction box.
2. Paste the drill template for junction box to the
installation location.
3. (Optional) For cement ceiling, drill the screw holes
with a 5.5 mm drill and insert the supplied wall plugs.
4. (Optional) Drill the cable hole, when the cables are
routed through the ceiling.
5. Secure the junction box body on the ceiling with three
or four PA4 × 25 screws according to the actual object.
6. Fix the camera to the junction box.
 For Type III camera:

For Type IV camera:
PM4
Installation Plate
Figure 2-8 Fix the Camera to the Junction Box Cover
Figure 2-9 Fix the Junction Box Cover and Junction Box
Body
7. Route the cables through the bottom cable hole or
the side cable hole of the junction box.
8. Refer to step 5 of 2.2.1 Ceiling Mounting without
Junction Box to adjust the angle and finish the
installation.
2.2.3 Wall Mounting
Before you start:
You need to purchase a wall mount in advance.
Steps:
1. Drill Ø10 mm screw holes in the wall where you want
to install the wall mount.
2. Use four M6 expansion bolts to fix the wall mount
onto the wall.
Figure 2-10 Fix the Wall Mount
3. Use three PM4 screws to fix the installation plate onto
the wall mount.
Figure 2-11 Fix the Installation Plate
4. Refer to steps 3 to 5 of Section 2.2.1 Ceiling Mounting
without Junction Box to finish installation.
Figure 2-12 Finish Installation
3 Waterproof Measures
If the camera is installed outdoor, you should use the
waterproof tapes to waterproof the cables. Otherwise the
cables might get wet or a short circuit occurs.
Note:
Waterproof tapes should be purchased separately.
After routing and connecting the cables, use the
waterproof tapes to wrap up the cables. Connected
cables and spare cables both should be wrapped up as
the figures below.
Figure 3-1 Waterproof Cable
4 Menu Description
Please follow the steps below to call the menu.
Note:
The actual display may vary with your camera model.
Steps:
1. Connect the camera with the TVI DVR and the
monitor, as shown in figure 3-1.
TVI DVR
Camera
Monitor
Figure 4-1 Connection
2. Power on the camera, TVI DVR, and monitor to view
the image on the monitor.
3. Click PTZ Control to enter the PTZ Control interface.
4. Call the camera menu by clicking
button or calling
preset No. 95.
VIDEO
FORMAT
EXPOSURE MODE
AGC
EXPOSURE
ANTI-BANDING
BACK
EXIT
SAVE & EXIT
LIGHTING MODE
IR/WHITE LIGHT
SMART IR
LIGHTING
SETTINGS
THRESHOLD
LEVEL
BACK
EXIT
SAVE & EXIT
IMAGE MODE
WHITE BALANCE
BRIGHTNESS
CONTRAST
MAIN MENU
VIDEO
SETTINGS
SHARPNESS
SATURATION
DNR
BACK
EXIT
SAVE & EXIT
AUDIO
AUDIO
SETTINGS
VOLUME
BACK
EXIT
SAVE & EXIT
FACTORY
DEFAULT
EXIT
SAVE & EXIT
Figure 4-2 Main Menu Overview
5. Click the direction buttons to control the camera.
1). Click up/down direction buttons to select menu
options.
2). Click Iris + to confirm the selection.
3). Click left/right direction buttons to adjust the
value of the selected option.
4.1 VIDEO FORMAT
Video formats are available as below.
Video Output
Video Format
TVI
2MP@25fps
AHD
2MP@30fps
CVI
PAL
CVBS
NTSC
4.2 EXPOSURE
EXPOSURE MODE
You can set the EXPOSURE MODE to GLOBAL, BLC, HLC,
or DWDR.
 GLOBAL
GLOBAL refers to the normal exposure mode which
adjusts lighting distribution, variations, and non-standard
processing.
 BLC (Backlight Compensation)
BLC (Backlight Compensation) compensates light to the
object in the front to make it clear, but this may cause
over-exposure of the background where the light is
strong.
 HLC (Highlight Compensation)
HLC stands for highlight compensation. The camera
detects strong spots (over-exposure portion of image)
and reduces the brightness of strong spots to improve the
overall images.
 DWDR (Digital Wide Dynamic Range)
Digital wide dynamic range gives the camera the ability to
view dark areas of the given image as well as extremely
lighted portions of the image, or areas of high contrast.
AGC (Auto Gain Control)
It optimizes the clarity of the image in poor light
conditions. The AGC level can be set to HIGH, MEDIUM,
or LOW.
Note:
The noise will be amplified when setting the AGC level.
ANTI-BANDING
ANTI-BANDING is a camera setting that prevents the
appearance of horizontal lines (banding) when
photographing images in low frequency light and high
brightness environments.
4.3 LIGHTING SETTINGS
LIGHTING MODE
IR and WHITE LIGHT are available.
 IR
 IR LIGHT
You can turn on/off the IR LIGHT to meet the
requirements of different circumstances.
 SMART IR
The Smart IR function is used to adjust the light to its
most suitable intensity, and prevent the image from over
exposure.
 D N Threshold (Day to Night Threshold)
Day to Night Threshold is used to control the sensitivity
of switching the day mode to the night mode. You can set
the value from 1 to 9. The larger the value is, the more
sensitive the camera is.
 N D Threshold (Night to Day Threshold)
Night to Day Threshold is used to control the sensitivity
of switching the night mode to the day mode. You can set
the value from 1 to 9. The larger the value is, the more
sensitive the camera is.
 WHITE LIGHT
Under the WHITE LIGHT sub-menu, you can set the mode
to OFF or AUTO.

OFF
Set it to OFF to give up this function.

AUTO
You can set THRESHOLD and LEVEL in this section.
THRESHOLD
The higher the threshold is, the more sensitive the device
is to dark environment.
LEVEL
You can adjust the maximum brightness of supplement
light.
4.4 VIDEO SETTINGS
Move the cursor to VIDEO SETTINGS and click Iris+ to
enter the submenu. IMAGE MODE, WHITE BALANCE,
BRIGHTNESS, CONTRAST, SHARPNESS, SATURATION, and
DNR are adjustable.
VIDEO SETT INGS
IMAGE MO DE
WHITE BALANC E
BRIGHTNESS
CON TRAST
SHARPNESS
SATURATIO N
DNR
BACK
EXIT
SAVE & EXIT
STD

5
5
5
5
5



Figure 4-3 VIDEO SETTINGS
IMAGE MODE
IMAGE MODE is used to adjust the image saturation, and
you can set it to STD (Standard), HIGH-SAT (High
Saturation), or HIGHLIGHT (better indoor facial details).
WHITE BALANCE
White balance, the white rendition function of the
camera, is to adjust the color temperature according to
the environment. It can remove unrealistic color casts in
the image. You can set WHITE BALANCE mode to AUTO or
MANUAL.

MANUAL
You can set the R-GAIN/B-GAIN value to adjust the
shades of red/blue color of the image.
WHITE BALANCE
MODE
R-GAIN
B-GAIN
BACK
EXIT
SAVE&EXIT
MANUAL
5
5



Figure 4-4 WHITE BALANCE
BRIGHTNESS
Brightness refers to the brightness of the image. You can
set the brightness value from 1 to 9 to darken or brighten
the image. The greater the value is, the brighter the
image is.
CONTRAST
This feature enhances the difference in color and light
between parts of an image.
SHARPNESS
Sharpness determines the amount of detail an imaging
system can reproduce.
SATURATION
Saturation is the proportion of pure chromatic color in the
total color sensation. Adjust this feature to change the
saturation of the color.
DNR
DNR refers to digital noise reduction. This function
reduces noise in video stream.
4.5 AUDIO SETTINGS
Under the AUTO SETTINGS sub-menu, you can set the
mode to ON or OFF. Adjust the VOLUME to a higher value
to raise the volume.
4.6 FACTORY DEFAULT
Reset all the settings except video format to factory
defaults.
4.7 EXIT
Move the cursor to EXIT and click Iris+ to exit the menu.
4.8 SAVE & EXIT
Move the cursor to SAVE & EXIT and click Iris+ to save the
settings and exit the menu.
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