THE STRATO SMART CEILING FAN
INSTALLATION INSTRUCTIONS
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These instructions are to be used in
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quorum fans...
The Strato
Smart Celiling Fan
© 2022 oxygen Lighting. All Rights Reserved.
201 Railhead Rd • Fort Worth, TX 76106 • (877) 607-0202 • FAX (877) 607-0203
I0351-11/22
OXYGEN'S UNIQUE LIMITED
LIFETIME WARRANTY
This warranty gives you specific legal
rights, and you may also have other rights
which vary from state to state.
WHAT IS COVEREDExcept as specified below, the manufacturer
of this product warrants it to be free of all
defects in workmanship and material.
WHAT IS NOT COVERED BY THIS
WARRANTY1. All costs of removal or reinstallation
of the fan.
2. Damage resulting from failure to
follow instructions contained herein.
3. Damage occurring during shipment of
the product (claims must be presented to
the carrier).
4. Damage resulting from accident,
misuse, abuse, or neglect.
5. Damage resulting from the application
of any exterior coating, or by the addition
of any unapproved accessories.
6. Damage resulting from repair or
attempted repair by anyone other than the
manufacturer.
technical skill, competence, or experience
of the user.
superior product if the defective unit is
returned prepaid to us.
8. Light bulbs, glass or acrylic
components or accessories.
TO GET WARRANTY SERVICE To obtain warranty service, the product
must be returned prepaid to Oxygen.
(This warranty is not enforceable outside
the United States.) Details regarding
return shipment are explained elsewhere
in this manual. Whenever warranty
service is required, you must present a
copy of the original dated sales receipt as
proof of coverage.
9. Minor occurrences of wobble are
accepted as normal and should not
necessarily be considered a defect.
WHO MAY ENFORCE WARRANTYThis warranty may be enforced only by
the original purchaser. The end user must
possess a dated proof of purchase from an
authorized Oxygen dealer to establish a
warranty claim.
LENGTH OF THE WARRANTY 1. For the fan motor - for the lifetime of
the original purchaser.
2. For everything else, except blades and
finish - one year from the date of
purchase.
3. For fan blades and finish - 90 days
from the date of purchase.
WHAT WE WILL PAY FOR We agree to correct defects outlined in the
warranty without charge, or at our option
replace the fan with an equivalent or
There is no other express warranty.
Oxygen hereby disclaims any and all
implied warranties, including but not
limited to those of merchantability of
fitness for a particular purpose to the
extent permitted by law. Oxygen shall not
be liable for incidental, consequential, or
special damages arising out of or in
connection with the product use or
performance except as may otherwise be
accorded by law. The duration of any
implied warranty which cannot be
disclaimed is limited to the periods
specified above in the express warranty.
7. Damage resulting from causes other
than product defects, including lack of
WARRANTY SERVICE
1. Most problems can be handled by our
customer service agents over the
telephone. Customers seeking warranty
repair or replacement for any fan or
component are encouraged to call us for
assistance. All returns must be issued a
Return Goods Authorization number
(RGA) prior to returning the defective
unit or part. Call (877) 607-0202 Monday thru Friday 8:00 a.m. - 5:00 p.m.
CST to obtain a RGA number.
2. Arriving shipments will be refused if
they do not bear a valid RGA number on
the outside packaging.
3. A dated proof of purchase must
accompany any fan or component clearly
indicating the name of the original
purchaser.
4. To avoid damage in transit, the
product should be returned in its original
box and packaging. Oxygen will not bear
responsibility for any shipping damage.
5. Any return of a fan or component
must be shipped freight and insurance
prepaid.
FOR YOUR RECORDS
Purchased From
City
State
Fan Model No.
Date Purchased
Complete and mail the enclosed
warranty card within 10 days to ensure
your warranty is registered.
If you have any questions regarding the
warranty, or the procedures for
obtaining service, please call us at
(877) 607-0202 - Monday thru Friday
8:00 a.m. - 5:00 p.m. CST.
1. SAFETY RULES
1. To avoid possible electric shock, turn
off the electricity at the main fuse box or
circuit panel before you begin the fan
installation or before servicing the fan or
installing accessories.
2. Read all instructions and safety
information carefully before installing
your fan and save these instructions.
3. Make sure all electrical connections
comply with local codes or ordinances as
well as the National Electrical Code. If
you are unfamiliar with electric wiring,
please use a qualified and licensed
electrician.
4. Make sure you have a location
selected for your fan which allows clear
space for the blades to rotate, and at lease
seven (7) feet of clearance between the
floor and the fan blade tips.
Model #3-117-xxx: 14.33 lbs
5. The outlet box and ceiling support
joist used must be securely mounted, and
capable of supporting at least 35 pounds.
To reduce the risk of fire, electric shock,
or personal injury, use only an outlet box
clearly labeled "Acceptable For Fan
Support".
6. To reduce the risk of personal injury
use only approved hanging brackets and
screws supplied with the outlet box for
mounting to the outlet box.
7. After installation is complete, check
that all connections are absolutely secure.
8. Do not insert anything into the fan
blades while they are rotating.
9. Do not attempt to control the
operation of the fan (or an optional light
kit) from any wall control that is not
approved by Oxygen for use with its fans.
Do not use solid state wall controls. The
use of any unapproved control voids the
fan's warranty.
TOOLS REQUIRED
FOR INSTALLAITON
Phillips Screwdriver
Wire Cutters
Electrical Tape
Step Ladder
2. UNPACKING YOUR FAN
Unpack your fan and check the contents. Do not discard the carton. If warranty
replacement or repair is ever necessary the fan should be returned in original packaging.
Remove all parts and hardware. Do not lay motor housing on its side - because the
decorative casing may shift. Check all visible screws, bolts and nuts for tightness.
Examine all parts. The following parts should be included:
1. Set of blades (a)
2. Blade holder (b)
3. Hanging bracket (c)
4. Ceiling canopy (d)
5. Canopy cover (e)
6. Downrod assembly (f)
7. Yoke cover (g)
8. Fan motor assembly (h)
9. Decorative cover (i)
10. Receiver incl. 3 wire nuts (j)
11. Wall transmitter incl. 2 mounting screws and 4 wire nuts (k)
12. 2 wall plates (white and beige), 1 face plate (beige),
2 sets of mounting screws, and machine screws (l)
13. Battery (m)
14. Parts bags (n) containing:
Blade attachment hardware
(10 Screws)
Decorative cover attachment hardware
(4 Screws)
Blade holder attachment hardware
(7 Screws/washers)
Mounting hardware (wire nuts, wood screws, machine
screws, lock washers, spring washers, metal washers.)
a.
NOTE:
Some Oxygen fan models will have slightly
different parts than what is shown here
depending upon the design you have chosen.
Basic installation procedures are similar for
all models.
j.
d.
e.
k.
f.
l.
g.
b.
h.
m.
n.
c.
i.
o.
IF YOU FIND THAT PARTS ARE MISSING. CONTACT YOUR DEALER FOR REPLACEMENT, OR CALL OXYGEN DIRECTLY AND WE WILL MAIL REPLACEMENTS TO YOU IMMEDIATELY.
3. MOUNTING OPTIONS
1. Disconnect the power by removing fuses
or turning off circuit breakers.
2. If there is an existing outlet box, ensure it
is clearly marked "Acceptable for Fan
Support of 15.9 kg (35 lbs) or Less". If it is
not so marked, it must be replaced with an
approved one.
WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK, FIRE, OR PERSONAL INJURY,
MOUNT THE FAN ONLY TO AN OUTLET MARKED ACCEPTABLE FOR FAN SUPPORT AND USE
MOUNTING SCREWS PROVIDED WITH THE OUTLET BOX.
Fig. 1
3. Secure the outlet box (or make sure the
existing box is secured) directly to the
building structure. Use appropriate fasteners
and building materials.
4. Figures 1,2 and 3 are examples of
different ways to mount the outlet box in
different situations. A longer downrod may
be required in sloped ceiling situations to
maintain proper blade clearance.
Fig. 2
Ceiling Joists
Outlet Boxes
Outlet Boxes
Fig. 3 Ceiling Joists
5. To hang the fan in locations where no
ceiling joist is available, a hanger support bar
may be required (Figure 4). Hanger support
bars are available at most area home centers.
Recessed
outlet Boxes
Ceiling Joists
Fig. 4
Ceiling Joist
Angled ceiling
maximum 15º
angle with 4"
downrod
(23º Max. slope
with optional
extension rod)
Hanger
Support Bar
Ceiling Joist
Outlet Boxes
CAUTION: TO REDUCE THE RISK OF PERSONAL INJURY, INSTALL THE PRIMARY MOUNTING MEANS AND USE ONLY THE HARDWARE
PROVIDED WITH THE FAN.
4. HANGING YOUR FAN
WARNING -Turn off the power!
Fig. 5
Fig. 7
1. Attach the blades to the blade holder
with the screws provided. Ensure all
screws are used for each blade. (Fig. 5)
A certain amount of wobble may be
considered normal, especially if the fan is
on a downrod long than 12".
2. Attach the decorative cover to the blade
holder assembly with the decorative cover
screws provided. Be sure to tightening all
screws. (Fig. 6)
Screws with
lock washers
Blade holder
Blade screws
Motor
housing
Blades
Fig. 6
Yoke
Decorative cover
screws
3. Remove the motor housing by
removing the six screws with lock washers
from the top of the motor housing. (Fig. 7)
Motor
Decorative cover
Blade holder
assembly
5. HANGING YOUR FAN (continued)
WARNING -Turn off the power!
4. Attach the blade holder assembly to
the motor using the supplied screws. DO
NOT bend the blade when installing the
blades. (Fig. 8)
Safety cable
Downrod
5. Place the motor housing over the
motor. Align the mounting holes with the
holes in the motor and fasten using the six
screws with lock washers with lock
washer previously removed. (Fig. 9)
6. Remove the set pin and safety lock
clip from the yoke on top of the motor
assembly. Slide the downrod through the
canopy and canopy cover. Slide the yoke
cover onto the downrod (Fig. 10). Feed
the wires from the fan motor through the
downrod assembly.
Screws
9. Lift the fan motor and place into the
hanger bracket, rotating the ball until the
groove engages the tab on the hanger
bracket. This locks the ball mount and fan
motor, preventing fan rotation during
operation. (Fig. 13)
10. Secure the safety cable to the building
structure using a wood screw (not
included). (Fig. 13)
Canopy
Motor
Canopy cover
Yoke
Blade holder
assembly
Set pin
Yoke cover
Set screw
Safety
lock clip
Fig. 9
7. Attach the downrod assembly
(downrod, yoke cover, canopy cover and
canopy) to the motor by sliding the
downrod into the yoke on top of the motor
assembly. Slide the set pin through the
hole in the yoke, downrod and secure it
with the safety lock clip. Tighten the set
screws on yoke. (Fig. 11) The yoke cover
will lower down to conceal the yoke. Feed
the wires through the downrod ball.
8. Attach hanging bracket to outlet box
using screws and washers provided with
the outlet box. (Fig. 12)
Fig. 11
Fig. 8
Screws with
lock washers
Fig. 12
Motor
housing
Ceiling Fan
Outlet Box
Hanger
Bracket
Yoke
Flat Washer
Spring Washer
Outlet Box
Screw
Motor
assembly
Fig. 13
Fig. 10
Safety cable
Downrod
assembly
Canopy
Canopy cover
Yoke cover
Hanger bracket
Downrod
6. ELECTRICAL CONNECTIONS
REMEMBER - Turn off the power! NOTE - Control must be installed within 30 feet of fan.
Use the wire nuts supplied with your fan
when making connections. Secure the
connectors with electrical tape and make
sure there are no loose connections or wire
strands.
Carefully tuck the connected wires inside
the junction box. Secure the transmitter
with the two screws provided. Attach the
face plate over the transmitter with the
two screws provided.
1. Make wire connections from the fan to
the wall control receiver unit. For this step
use the bundle of 3 wires on the receiver.
(Fig. 14)
4. Put the receiver unit inside the canopy.
Proceed to Step 6 - Completing the
Installation.
from the transmitter to the remaining BLACK
wire from the wall (A/C supply source).
If your junction box has a ground wire
(green or bare copper), connect the
transmitter's ground wire to it. Otherwise,
connect the transmitter ground wire directly
to one of the screws from the outlet box.
BLK
Ceiling
Receiver
Wall control
YELLOW
GRAY
RED
Remove the existing wall plate and
switch from the wall junction box.
Connect one BLACK wire from the
wall to one BLACK wire (labeled
"TO FAN") from the wall transmitter.
Connect the other BLACK wire
(labeled "TO POWER SUPPLY")
WH
Outlet box
Connect the BLACK building supply
wire to the BLACK receiver wire.
Connect the WHITE receiver neutral
wire to the WHITE building neutral
wire.
Connect the COPPER building ground
wire to the YELLOW / GREEN fan
ground wire. Also connect the two
GREEN wires (from fan) to building
ground wire.
3. Connect the wiring from the wall switch
receptacle to wall transmitter unit.
GROUND
WH
BLK
House
supply
wire
YELLOW/GRN
GRN
GRN
2. Connect the wiring from the ceiling to
the receiver unit. (Use the 2 wire bundle on
the receiver.) Secure with supplied wire nuts.
Fig. 14
BLK
Connect the YELLOW fan wire to
the YELLOW receiver wire.
Connect the GRAY fan wire to the
GRAY receiver wire.
Connect the RED fan wire to the
RED receiver wire.
Use ONLY wall controls approved by
Quorum. Use of unapproved wall controls
will cause unacceptable humming noise,
and avoids the fan warranty.
GRN (downrod)
GRN (hanger bracket)
Fan canopy
7. COMPLETING THE INSTALLATION
1. Make sure the wiring is safely inside
the outlet box as instructed in Step 6Electrical Connections. To install the
canopy, remove one of the two screws
from the bottom of the mounting bracket
and loosen the other one half turn. Slide
the canopy up to mounting bracket and
place the key hole on the canopy over the
screw on the mounting bracket, turn canopy
until it locks in place at the narrow section
of the key holes. Secure by tightening the
two set screws.(Fig. 15)
Fig. 15
Outlet box
Hanger bracket
Canopy
Screws
Canopy cover
8. INSTALLING THE WALL CONTROL
REMEMBER - Turn off the power! NOTE - Control must be installed within 30 feet of fan.
1. Remove the existing wall plate and
switch from the wall junction box.
2. If your outlet box has a ground wire
(green or bare copper) connect the wall
control's ground wire to it; otherwise
connect the wall control's ground wire
directly to one of the screws from the
outlet box.
3. (Fig. 16) Carefully tuck the wire
connections inside the junction box.
Secure the wall control with the two
screws provided. Attach the wall plate
over the wall control and secure with the
two screws provided.
Fig. 16
9. OPERATING YOUR TRANSMITTER
Your DC brushless motor is equipped
with an automatically learned type remote
control. There is no frequency switches
on the receiver or transmitter. The fan can
start to use once the pairing process is
done.
Remove the panel from the transmitter and
then install one 23A/12V battery (included).
To prevent damage to transmitter, remove
the battery if not use for long periods of
time (Fig. 17).
A. I, II, III, IV, V and VI buttons:
These six buttons are used to set the
fan speed as follows:
I = minimum speed
II = low speed
III = medium low speed
IV = medium speed
V = medium high speed
VI = high speed
B.
button:
This button turns the fan off.
C.
Reverse button:
This button is to control fan direction.
This button must be pressed while fan
is running (suggested speed IV).
D. ON - OFF Slide button: Power switch.
(Fig. 18)
E. Signal light (Fig. 18)
Pairing Process
With the fan’s power off, restore power to
the fan. Press and hold “SET” button for
about 5 seconds and release. If optional
light kit is installed, the light kit will flash
twice and the signal light on the wall
control will come on when the button is
pressed. The fan has completed the
pairing process with the wall control and
is ready for use.
NOTE: A single fan can be controlled
with as many as 3 wall controls in one
room. Every control will need to repeat
the pairing process based on instructions
above and all controls must be within 30
feet of the fan.
If a room has two fans installed, each fan
will need it’s own wall control. A single
control CAN NOT control more than one
fan. Each fan will need to go through the
pairing process individually. While
running the pairing process on the first
fan, turn power off to the second fan.
When finished the pairing process for the
first fan, turn the power off and restore
power to the second fan and run the
pairing process- NOTE the "SET" button
must be pressed within 60 seconds of
restoring power to the second fan.
The receiver provides the following
protective function:
1. Lock position: The DC motor has a
built-in safety against obstruction during
operation. The motor will be locked
operation and disconnect power after 30
seconds of interruption. Please remove
obstacles before re-set.
2. Over 80W protection: When the
receiver detects motor power consumption
which is greater than 80W, the receiver
power will be stopped and operation will
immediately discontinue. Turn the receiver
power on after 5 seconds.
Fig. 17
Fig. 18
Signal
light
Power
switch
10. FAN OPERATION AND CARE
1. A ceiling fan is an environmentally
smart choice to cool as well as to help
warm your home or office. Adjust your
HVAC thermostat during fan use to save
additional energy and money on your air
conditioning and heating utility bills. You
should see a significant reduction in both
your heating and cooling costs by regular
use of your fan.
Do not hesitate to use your fan during
summer and winter months. In summer,
(Fig. 19) using the reverse switch, adjust
the fan's direction so cool air is blown
down, producing a cooling breeze. In winter,
(Fig. 20) reverse the fan so that an upward
airflow will push warm air off the ceiling
and circulate it downwards into the living
area. In winter months, use the fan at a
lower speed than summer.
2. Periodically check tightness of all
screws securing the blades to the blade arm
attachment points. A clicking or a rattling
noise is a sure indication of loosening
screws. Since screws will invariably work
loose over time, at least once a year, tighten
all the screws attaching blades to blade
arms. Do not bend blade arms when
cleaning or servicing the fan.
3. Clean you fan periodically using only
a cloth dampened with a mild detergent
solution for all hardware - never use solvents.
The finish plating is lacquered to prevent
tarnishing. Use a lint-free cloth with clean
water to clean blades.
Fig. 19
4. You will never need to oil or lubricate
your fan. Its permanently sealed bearings
will provide trouble free, silent operation
for many years.
5. If repairs or servicing are ever required,
to avoid possible electric shock, turn off
the electricity at the main fuse or circuit
panel before you begin.
Fig. 20
WINTER
11. TROUBLESHOOTING
FAN WILL NOT START
1. Check that the electricity has been
turned on at the circuit breaker which had
probably been turned off during installation.
2. Turn off the electricity. Check all
connections in the wiring of the fan at the
ceiling and make sure it follows the wiring
instructions outlined in this manual.
3. Check that the dip switch settings
match in both the receiver unit and wall
control.
NOISE
NOTE: Always allow a day or two "run-in"
time for any new fan at medium or high
speed. When attempting to diagnose noise,
listen carefully from several sides to try
and isolate the location of the noise (blade,
upper end, motor, light kit, etc.)
1. Tighten all screws attaching blades to
blade arms. Remember to tighten these
screws at least once a year because they
may loosen slowly over time and cause a
clicking noise.
2. Turn off the power. Loosen the canopy
and check that the wiring and/or wire nut
connectors are not resting against the canopy,
possibly vibrating while the fan is on.
3. Use of a standard light rheostat or an
unapproved fan wall control to control the
fan speed will always cause an annoying
"hum". Many fan motors do not work quietly
with solid state variable speed controls.
4. Check that the rubber gasket on the
mounting bracket has been installed if
called for in the installation instructions.
5. Check that the canopy in not touching
the ceiling.
6. Check that all screws on the motor
housing and the bottom housing are tight.
EXCESSIVE WOBBLE
NOTE: A small amount of wobble is
considered acceptable and should not be
considered a defect.
1. Make certain all blades are tightly
attached to each blades' respective blade
arm.
REPLACEMENT PARTS
For replacement parts, contact your
local dealer.
FAN TURNS, BUT DOES NOT MOVE
MUCH AIR
1. The fan may be running in reverse.
Press the reverse button on transmitter to
set the fan in forward operation.
2. The distance from the ceiling to the
blades may be too small. For downrod
fans, optimal placement would be 8-9 feet
from the floor.
3. The room may contain items which
obstruct the air flow.
4. The fan may be too small for the size
of the room.
Scan QR code to download the BOND app
TROUBLESHOOTING
TO PERFORM A FACTORY RESET:
The Factory Reset will erase all fan settings, schedules, and disconnect from your Wi-Fi network.
However, the fan will remain paired with the remote control.
1. Turn off the breaker or wall switch.
2. Turn the vreaker/switch back on.
3. Immediately press and hold the Fan Speed 1 button on your ciling fan’s remote control for 20
seconds, or until the ceiling fan light flashes five times. (NOTE: You must start holding the
button within 15 seconds of turning the breaker or wall switch back on.)
BOND CONFIG NETWORK DOES NOT SHOW UP IN MY WIFI LIST
If your fan is already connected to WiFi, the Bond Config network will disappear. To cause it to
reappear, hold down the Power button on the remote control for 10 seconds and refresh your WiFi
network list on your phone or tablet.
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