QSAN XD5300 Hardware Manual
Qsan XD5300 is a DAS (Direct Attached Storage) or JBOD (Just a Bunch Of Disks) for server expansion, acting as a RAID expansion enclosure for QSAN storage. It's fully compatible with major 12 Gb/s SAS host cards, RAID controller cards, servers, and operating systems. This modular design allows for easy field replacement of units. The XD5300 includes a system controller module, front panel, rear panel, redundant power supply, and fan module. This manual guides you on hardware components, installation, initial configuration, and maintenance.
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XCubeDAS 5300 Hardware Manual July 2024 XCubeDAS 5300 Hardware Manual ANNOUNCEMENT Copyright © Copyright 2024 QSAN Technology, Inc. All rights reserved. No part of this document may be reproduced or transmitted without written permission from QSAN Technology, Inc. QSAN believes the information in this publication is accurate as of its publication date. The information is subject to change without notice. Trademarks i QSAN, the QSAN logo, QSAN.com, XCubeFAS, XCubeDAS, XCubeNXT, XCubeNAS, XCubeDAS, XEVO, SANOS, and QSM are trademarks or registered trademarks of QSAN Technology, Inc. Microsoft, Windows, Windows Server, and Hyper-V are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Linux is a trademark of Linus Torvalds in the United States and/or other countries. UNIX is a registered trademark of The Open Group in the United States and other countries. Mac and OS X are trademarks of Apple Inc., registered in the U.S. and other countries. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Oracle and/or its affiliates. VMware, ESXi, and vSphere are registered trademarks or trademarks of VMware, Inc. in the United States and/or other countries. Citrix and Xen are registered trademarks or trademarks of Citrix Systems, Inc. in the United States and/or other countries. Other trademarks and trade names used in this document to refer to either the entities claiming the marks and names or their products are the property of their respective owners. Announcement ©2024 QSAN Technology, Inc. All rights reserved. www.qsan.com Official Document XCubeDAS 5300 Hardware Manual TABLE OF CONTENTS Announcement....................................................................................................................... i Notices ..................................................................................................................................vi Regulatory Statements ......................................................................................................... vii FCC Statement ..................................................................................................................... vii CE Statement ....................................................................................................................... vii UL Statement ....................................................................................................................... vii Preface ................................................................................................................................. xii About This Manual............................................................................................................... xii Related Documents ............................................................................................................. xii Technical Support ............................................................................................................... xiii Information, Tip, and Caution ............................................................................................ xiii Conventions ........................................................................................................................ xiv 1. 2. 3. Product Overview ......................................................................................................... 1 1.1. Introduction to XCubeDAS Series .............................................................................. 1 1.2. Hardware Specifications ............................................................................................ 3 1.3. Package Contents ...................................................................................................... 3 Overview of System Components.................................................................................. 4 2.1. Front Panel................................................................................................................. 4 2.2. Rear Panel .................................................................................................................. 8 2.3. Power Supply Units.................................................................................................. 11 2.4. Fan Modules ............................................................................................................ 13 2.5. Seven-segment LED Display..................................................................................... 15 Support and Other Resources ..................................................................................... 16 3.1. Getting Technical Support ....................................................................................... 16 3.2. Documentation Feedback........................................................................................ 17 Appendix............................................................................................................................. 18 ii Announcement ©2024 QSAN Technology, Inc. All rights reserved. www.qsan.com Official Document XCubeDAS 5300 Hardware Manual End-User License Agreement (EULA).................................................................................. 18 iii Announcement ©2024 QSAN Technology, Inc. All rights reserved. www.qsan.com Official Document XCubeDAS 5300 Hardware Manual FIGURES Figure 1-1 XCubeDAS Series Form Factors ................................................................................ 2 Figure 2-1 System Controls and Indicators ................................................................................ 4 Figure 2-2 Disk Drive Numbering ............................................................................................... 7 Figure 2-3 Disk Drive Indicators ................................................................................................. 7 Figure 2-4 Rear Panel Layout ..................................................................................................... 9 Figure 2-5 Controller Module Components............................................................................. 10 Figure 2-6 Power Supply Unit Location ................................................................................... 11 Figure 2-7 Power Supply Unit Components............................................................................. 12 Figure 2-8 Fan Module Location .............................................................................................. 14 Figure 2-9 Fan Module Components ....................................................................................... 14 Figure 2-10 Seven-segment LED Display ................................................................................... 15 iv Announcement ©2024 QSAN Technology, Inc. All rights reserved. www.qsan.com Official Document XCubeDAS 5300 Hardware Manual TABLES v Table 1-1 XCubeDAS Series Models ........................................................................................... 2 Table 2-1 System Control and Indicator Descriptions ............................................................... 5 Table 2-2 Disk Drive Indicator Description ................................................................................ 8 Table 2-3 Rear Panel Layout Description ................................................................................... 9 Table 2-4 Controller Module Component Description ............................................................ 10 Table 2-5 Power Supply Unit Location Description ................................................................. 12 Table 2-6 Power Supply Unit Component Description ............................................................ 12 Table 2-7 Power Supply Unit LED Description ......................................................................... 13 Table 2-8 Fan Module Location Description ............................................................................ 14 Table 2-9 Fan Module Component Description....................................................................... 15 Announcement ©2024 QSAN Technology, Inc. All rights reserved. www.qsan.com Official Document XCubeDAS 5300 Hardware Manual NOTICES Information contained in this document has been reviewed for accuracy. But it could include typographical errors or technical inaccuracies. Changes are made to the document periodically. These changes will be incorporated in new editions of the publication. QSAN may make improvements or changes in the products. All features, functionality, and product specifications are subject to change without prior notice or obligation. All statements, information, and recommendations in this document do not constitute a warranty of any kind, express or implied. Any performance data contained herein was determined in a controlled environment. Therefore, the results obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. This information contains examples of data and reports used in daily business operations. To illustrate them as completely as possible, the examples include the names of individuals, companies, brands, and products. All these names are fictitious and any similarity to the names and addresses used by an actual business enterprise is entirely coincidental. vi Notices ©2024 QSAN Technology, Inc. All rights reserved. www.qsan.com Official Document XCubeDAS 5300 Hardware Manual REGULATORY STATEMENTS FCC Statement This device has been shown to be in compliance with and was tested in accordance with the measurement procedures specified in the Standards and Specifications listed below. Technical Standard: FCC Part 15 Class A IC ICES-003 This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. この装置は、クラス A 情報技術装置です。この装置を家庭環境で使用すると電波妨害 を引き起こすことがあります。この場合には使用者が適切な対策を講ずるよう要求され ることがあります。VCC1-A 警告:這是甲類的資訊產品。在居住的環境中使用時,可能會造成射頻干擾,在這種情況 下,使用者會被要求採取某些適當的對策。 CE Statement This device has been shown to be in compliance with and was tested in accordance with the measurement procedures specified in the Standards and Specifications listed below. Technical Standard: EMC DIRECTIVE 2014/30/EU (EN55032 / EN55035) UL Statement Rack Mount Instructions - The following or similar rack-mount instructions are included with the installation instructions: vii Regulatory Statements ©2024 QSAN Technology, Inc. All rights reserved. www.qsan.com Official Document XCubeDAS 5300 Hardware Manual 1. Elevated Operating Ambient - If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer. 2. Reduced Air Flow - Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised. 3. Mechanical Loading - Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading. 4. Circuit Overloading - Careful consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern. 5. Reliable Earthing - Reliable earthing of rack-mounted equipment should be maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit (e.g. use of power strips). CAUTION The main purpose of the system left and right ears are for 19” rack use only. Do NOT use those ears to carry or transport the system. The ITE is not intended to be installed and used in a home, school or public area accessible to the general population, and the thumbscrews should be tightened with a tool after both initial installation and subsequent access to the panel. Warning: Always remove all power supply cords before service This equipment intended for installation in restricted access locations. viii Access should only be allowed by qualified SERVICE PERSONS or by USERS who have been instructed about the reasons for the restrictions applied to the location and about any precautions that shall be taken. Access is through the use of a TOOL or lock and key, or other means of security, and is controlled by the authority responsible for the location. Recommended operation temperature: 0°C ~ 35°C (32°F ~ 95°F); operation rating (100-127 Vac, 50-60Hz, 10.0A; 200-240 Vac, 50-60Hz, 5.0A) Regulatory Statements ©2024 QSAN Technology, Inc. All rights reserved. www.qsan.com Official Document XCubeDAS 5300 Hardware Manual CAUTION CAUTION: (English) Risk of explosion if battery is replaced by incorrect type. Please replace the same or equivalent type battery use and dispose of used batteries according to the instructions. ATTENTION: (French) IL Y A RISQUE D'EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UNE BATTERIE DE TYPE INCORRECT. METTRE AU REBUT LES BATTERIES USAGEES CONFORMEMENT AUX INSTRUCTIONS. VORSICHT: (German) Explosionsgefahr bei unsachgemasem Austausch der Batterie. Entsorgung gebrauchter Batterien nach Anleitung. ADVERTENCIA: (Spanish) Las baterias pueden explotar si no se manipulan de forma apropiada. No desmonte ni tire las baterias al fuego. Siga las normativas locales al desechar las baterias agotadas. ВНИМАНИЕ: (Russian) Опасность взрыва при замене батареи неправильного типа. Пожалуйста, устанавливайте на место батареи такого же или аналогичного типа и утилизировайте использованные батареи в соответствии с инструкциями. 警告: (Traditional Chinese) 電池如果更換不正確會有爆炸的危險,請依製造商說明處理用過之電 池。 ix Regulatory Statements ©2024 QSAN Technology, Inc. All rights reserved. www.qsan.com Official Document XCubeDAS 5300 Hardware Manual 警告: (Simplified Chinese) 电池如果更换不正确会有爆炸的危险,请依制造商说明处理用过之电 池。 CAUTION Replacing incorrect type of battery will have the risk of explosion. Please replace the same or equivalent type battery use and dispose of used batteries according to the instructions. CAUTION RESTRICTED ACCESS LOCATION This system is intended for installation only in restricted access locations as defined where both these conditions apply: Access can only be gained by service persons or by users who have been instructed about the reasons for the restrictions applied to the location and about any precautions that shall be taken. Access is through the use of a tool or lock and key, or other means of security, and is controlled by the authority responsible for the location. Warning Electric shock hazard The system may have one or more power supply unit (PSU) cords. To avoid serious injuries, it is recommended that all PSU power cords must be disconnected by trained service technicians before installing or replacing system components. x Regulatory Statements ©2024 QSAN Technology, Inc. All rights reserved. www.qsan.com Official Document XCubeDAS 5300 Hardware Manual INFORMATION QSAN provides limited warranty for QSAN-branded hardware products: System hardware and peripheral product (s): 3 years limited warranty from date of original purchase. Battery Backup Module or super capacitor module (applies for cache-toflash module): 1-year limited warranty from date of original purchase. For more detail warranty policy, please refer to QSAN official web site: https://www.qsan.com/warranty xi Regulatory Statements ©2024 QSAN Technology, Inc. All rights reserved. www.qsan.com Official Document XCubeDAS 5300 Hardware Manual PREFACE About This Manual This manual provides technical guidance for designing and implementing QSAN XCubeDAS series expansion units, and it is intended for use by system administrators, storage consultants, or anyone who has purchased these products and is familiar with servers and computer networks, network administration, storage system installation and configuration, storage area network management, and relevant protocols. CAUTION Do NOT attempt to service, change, disassemble or upgrade the equipment’s components by yourself. Doing so may violate your warranty and expose you to electric shock. Refer all servicing to authorized service personnel. Please always follow the instructions in this owner’s manual. Related Documents There are related documents which can be downloaded from the website. xii Quick Installation Guide CLI User's Manual Compatibility Matrix White Papers Application Notes Preface ©2024 QSAN Technology, Inc. All rights reserved. www.qsan.com Official Document XCubeDAS 5300 Hardware Manual Technical Support Do you have any questions or need help trouble-shooting a problem? Please contact QSAN Support, we will reply to you as soon as possible. Via the Web: https://www.qsan.com/technical_support Via Telephone: +886-2-77206355 (Service hours: 09:30 - 18:00, Monday - Friday, UTC+8) Via Skype Chat, Skype ID: qsan.support (Service hours: 09:30 - 02:00, Monday - Friday, UTC+8, Summer time: 09:30 - 01:00) Via Email: [email protected] Information, Tip, and Caution This manual uses the following symbols to draw attention to important safety and operational information. INFORMATION INFORMATION provides useful knowledge, definition, or terminology for reference. TIP TIP provides helpful suggestions for performing tasks more effectively. CAUTION CAUTION indicates that failure to take a specified action could result in damage to the system. xiii Preface ©2024 QSAN Technology, Inc. All rights reserved. www.qsan.com Official Document XCubeDAS 5300 Hardware Manual Conventions The following table describes the typographic conventions used in this manual. CONVENTIONS Bold DESCRIPTION Indicates text on a window, other than the window title, including menus, menu options, buttons, fields, and labels. Example: Click the OK button. <Italic> Indicates a variable, which is a placeholder for actual text provided by the user or system. Example: copy <source-file> <target-file>. [ ] square Indicates optional values. brackets Example: [ a | b ] indicates that you can choose a, b, or nothing. { } braces | vertical bar / Slash underline xiv Indicates required or expected values. Example: { a | b } indicates that you must choose either a or b. Indicates that you have a choice between two or more options or arguments. Indicates all options or arguments. Indicates the default value. Example: [ a | b ] Preface ©2024 QSAN Technology, Inc. All rights reserved. www.qsan.com Official Document XCubeDAS 5300 Hardware Manual 1. PRODUCT OVERVIEW Thank you for purchasing QSAN Technology, Inc. products. QSAN XCubeDAS XD5300 Series is a DAS (Direct Attached Storage) or JBOD (Just a Bunch Of Disks) for server expansion. It is also a RAID expansion enclosure for QSAN storage. 1.1. Introduction to XCubeDAS Series QSAN XCubeDAS series is a DAS storage system, the system is fully compatible with all major 12 Gb/s SAS host cards, RAID controller cards, servers, and operating system. The system hardware is a modular design for FRU (field replacement unit). All the hardware modules are inside the rack mount chassis including system controller module, front panel, rear panel, redundant power supply, and fan module. This manual will direct you step by step to familiarize you with the hardware components, how to install the system, carry out the initial configure, and provide you with some quick maintenance guidelines. INFORMATION For how to use the CLI (Command Line Interface), please refer to the CLI User's Manual. XCubeDAS series supports several standard form factors: 1 LFF (Large Form Factor): 24-bay 19” rack mount 4U chassis, 16-bay 19” rack mount 3U chassis, and 12-bay 19” rack mount 2U chassis. SFF (Small Form Factor): 26-bay 19” rack mount 2U chassis. Product Overview ©2024 QSAN Technology, Inc. All rights reserved. www.qsan.com Official Document XCubeDAS 5300 Hardware Manual Figure 1-1 XCubeDAS Series Form Factors The following tables provide detailed information about all XCubeDAS series models arranged by form factors. Table 1-1 MODEL NAME 2 CONTROLLER TYPE XCubeDAS Series Models FORM FACTOR, BAY COUNT, RACK UNIT XD5324D Dual Controller LFF 24-bay 4U Chassis XD5324S Single Controller LFF 24-bay 4U Chassis XD5316D Dual Controller LFF 16-bay 3U Chassis XD5316S Single Controller LFF 16-bay 3U Chassis XD5312D Dual Controller LFF 12-bay 2U Chassis XD5312S Single Controller LFF 12-bay 2U Chassis XD5326D Dual Controller SFF 26-bay 2U Chassis XD5326S Single Controller SFF 26-bay 2U Chassis Product Overview ©2024 QSAN Technology, Inc. All rights reserved. www.qsan.com Official Document XCubeDAS 5300 Hardware Manual 1.2. Hardware Specifications For detailed hardware specifications, please refer to the XD5300 Datasheets which can be downloaded from the website. 1.3. Package Contents For detailed package contents, please refer to the Quick Installation Guide which can be downloaded from the website. 3 Product Overview ©2024 QSAN Technology, Inc. All rights reserved. www.qsan.com Official Document XCubeDAS 5300 Hardware Manual 2. OVERVIEW OF SYSTEM COMPONENTS This chapter outlines the key hardware components or modules of the system. After reading this chapter, you will have a basic understanding of each part of the hardware and give you the ability to be able to successfully configure and operate your system. 2.1. Front Panel In this section, we will describe the system controls and indicators, disk drive numbering, and the disk drive LEDs in the front panel. 2.1.1. System Controls and Indicators The XCubeDAS series features a unique design: the system controls and indicators are located on the right ear. The system control and indicator module integrate functional buttons and system state indicators, which can be easily operated and read by user. The figure below takes the XD5326 as an example, and contains detailed of the button and indicator module. Please refer to the following for the definition of LED behavior. Figure 2-1 4 Overview of System Components ©2024 QSAN Technology, Inc. All rights reserved. www.qsan.com System Controls and Indicators Official Document XCubeDAS 5300 Hardware Manual Table 2-1 NUMBER System Control and Indicator Descriptions DESCRIPTION DEFINITION Power Button Press the button one time to turn ON the system power and keep pressing for 4 seconds to turn OFF the system power. 1 Enclosure Power Button / LED Power LED Solid White: Power is ON (at least one power supply unit is supplying power to the system). Blinking White: The system is in the stage of boot or shutdown. Off: The system is shutdown. UID (Unique Identifier) button 2 UID Button / LED Press the button one time to turn it ON and press it again to turn it OFF. UID (Unique Identifier) LED Solid Blue: The system has been identified. Off: The system has not been identified. Enclosure Access LED indicates the host interface connectivity. 3 Enclosure Access LED Blinking Blue: The host interface activity is on-going. Off: There is no host interface activity. Enclosure Status LED indicates current health status of the system. 4 Enclosure Status LED Solid Amber: System has errors including PSU failure, abnormal voltage, abnormal temperature, any fan module failed or removed, controller degraded, pool 5 Overview of System Components ©2024 QSAN Technology, Inc. All rights reserved. www.qsan.com Official Document XCubeDAS 5300 Hardware Manual degraded, pool failure, SSD cache pool degraded, or SSD cache pool failure. 5 USB Port Off: The system is healthy. The USB port can be plug in the LCM (LCD Module). 2.1.2. System Disk Drive Numbering Figures below illustrate the XCubeDAS system disk drive numbering. The disk drive numbering for LFF system starts from the top of first row in left column; this kind of disk drive numbering rule helps to balance the system weight distribution and enable easy management of disk drives zoning. The SFF system disk drive numbering is single row from left to right. If you want to check the disk drive numbering rule while installing the disk drives into the system, for LFF, you can find a disk drive numbering sticker on the right side of the system chassis top cover; for SFF system, the disk drive numbering is printed on the lower part of the system front. 6 Overview of System Components ©2024 QSAN Technology, Inc. All rights reserved. www.qsan.com Official Document XCubeDAS 5300 Hardware Manual Figure 2-2 Disk Drive Numbering TIP Please insert any one of the first four hard drives, the event log can be saved and displayed at the next system startup. Otherwise, the event log cannot be saved. 2.1.3. Disk Drive LEDs Please refer to the following for the definition of LED behavior. Figure 2-3 7 Overview of System Components ©2024 QSAN Technology, Inc. All rights reserved. www.qsan.com Disk Drive Indicators Official Document XCubeDAS 5300 Hardware Manual Table 2-2 NUMBER Disk Drive Indicator Description DESCRIPTION DEFINITION Solid Blue: The disk drive is inserted and no data access. 1 Disk Drive Power LED Blinking Blue: The disk drive is accessing data. Off: There is no disk drive inserted. Solid Amber: 2 Disk Drive Status LED When system is booting. There is disk drive error. Blinking Amber (interval of 0.5 sec): The disk drive is rebuilding. Blinking Amber (interval of 0.05 sec): Identify the disk drive. Off: The disk drive is healthy. 2.2. Rear Panel In this section, we will describe the name and location of the key components and modules in the rear panel. The following content outlines the detail of the rear panel and components. 2.2.1. Rear Panel Layout Figures and the table below illustrate the system rear panel layout. 8 Overview of System Components ©2024 QSAN Technology, Inc. All rights reserved. www.qsan.com Official Document XCubeDAS 5300 Hardware Manual Figure 2-4 Table 2-3 Rear Panel Layout Rear Panel Layout Description ITEM NUMBER 9 DESCRIPTION 1 Power Supply Unit 1 2 Fan Module 1 3 Controller Module 1 4 Controller Module 2 Overview of System Components ©2024 QSAN Technology, Inc. All rights reserved. www.qsan.com Official Document XCubeDAS 5300 Hardware Manual 5 Power Supply Unit 2 6 Fan Module 2 2.2.2. Controller Module The following image and table illustrate each component of a controller module. Figure 2-5 Table 2-4 Controller Module Components Controller Module Component Description ITEM NUMBER 10 DESCRIPTION 1 Reset to Factory Default Button 2 12 Gb/s SAS Wide Port 1 & 2 (SFF8644) 3 12 Gb/s SAS Wide Port 3 & 4 (SFF8644) 4 12 Gb/s SAS Wide Port 5 (SFF8644) 5 Console Port (3.5mm jack to RS232)1 6 Service Port (UPS)2 7 Buzzer Mute Button 8 Seven-segment LED Display Overview of System Components ©2024 QSAN Technology, Inc. All rights reserved. www.qsan.com Official Document XCubeDAS 5300 Hardware Manual 1 Console cable (NULL modem cable) connects from console port of the storage system to a RS 232 port on the management PC. The console settings are on the following: Baud rate: 115,200, 8 data bit, no parity, 1 stop bit, and no flow control; terminal type: vt100. 2 Reserved. 2.3. Power Supply Units The system is equipped with two redundant and hot swappable PSUs (Power Supply Units). The images and the table below illustrate the location of PSUs in the system. Figure 2-6 11 Overview of System Components ©2024 QSAN Technology, Inc. All rights reserved. www.qsan.com Power Supply Unit Location Official Document XCubeDAS 5300 Hardware Manual Table 2-5 Power Supply Unit Location Description ITEM NUMBER DESCRIPTION 1 PSU 1 2 PSU 2 Please refer to the following for the definition of component and LED behavior. Figure 2-7 Table 2-6 Power Supply Unit Components Power Supply Unit Component Description ITEM NUMBER 12 DESCRIPTION 1 PSU Release Tab 2 PSU Power Cord Connect 3 PSU Handle 4 PSU LED Indicator Overview of System Components ©2024 QSAN Technology, Inc. All rights reserved. www.qsan.com Official Document XCubeDAS 5300 Hardware Manual Table 2-7 NUMBER Power Supply Unit LED Description DESCRIPTION DEFINITION Solid Green: The PSU is on and normal. Blinking Green: The PSU is off, +5VSB (Standby) is on. 4 Solid Amber: There is critical event caused shutdown. PSU LED Blinking Amber: There are PSU warning events including high temperature, high power, high current, slow fan, or under input voltage. 2.4. Fan Modules The system is equipped with two redundant and hot swappable fan modules. Each fan module includes two fans. Images and tables below illustrate the location and mechanical components of the fan module that is installed in the system. 13 Overview of System Components ©2024 QSAN Technology, Inc. All rights reserved. www.qsan.com Official Document XCubeDAS 5300 Hardware Manual Figure 2-8 Table 2-8 Fan Module Location Fan Module Location Description ITEM NUMBER DESCRIPTION 1 Fan 1 and Fan 2 2 Fan 3 and Fan 4 Please refer to the following for the definition of component. Figure 2-9 14 Overview of System Components ©2024 QSAN Technology, Inc. All rights reserved. www.qsan.com Fan Module Components Official Document XCubeDAS 5300 Hardware Manual Table 2-9 Fan Module Component Description ITEM NUMBER DESCRIPTION 1 Fan Module Release Tab 2 Fan Module Handle 2.5. Seven-segment LED Display The XD5300 series features the seven-segment LED display for users to easily identify a specific XCubeDAS system. The enclosure ID is assigned by head unit automatically. The seven-segment LED display supports up to ten XCubeDAS systems, and the numbering rule will start from 1 to A. For dual controller models, both controllers will display the same enclosure ID. After the XD5300 had been assigned the enclosure ID, head unit will assign the same enclosure ID when the system reboots or goes shutdown. These enclosure IDs can be clean and reset if you execute the Clean Expansion ID function. Please refer to the XEVO Software Manual or QSM Software Manual. Figure 2-10 Seven-segment LED Display 15 Overview of System Components ©2024 QSAN Technology, Inc. All rights reserved. www.qsan.com Official Document XCubeDAS 5300 Hardware Manual 3. SUPPORT AND OTHER RESOURCES 3.1. Getting Technical Support After installing your device, locate the serial number on the sticker located on the side of the chassis and use it to register your product at https://www.qsan.com/business_partnership. We recommend registering your product in QSAN partner website for firmware updates, document download, and latest news in eDM. To contact QSAN Support, please use the following information. Via the Web: https://www.qsan.com/technical_support Via Telephone: +886-2-77206355 (Service hours: 09:30 - 18:00, Monday - Friday, UTC+8) Via Skype Chat, Skype ID: qsan.support (Service hours: 09:30 - 02:00, Monday - Friday, UTC+8, Summer time: 09:30 - 01:00) Via Email: [email protected] Information to Collect 16 Product name, model or version, and serial number Operating system name and version Firmware version Error messages or capture screenshots Product-specific reports and logs Add-on products or components installed Third-party products or components installed Support and Other Resources ©2024 QSAN Technology, Inc. All rights reserved. www.qsan.com Official Document XCubeDAS 5300 Hardware Manual 3.2. Documentation Feedback QSAN is committed to providing documentation that meets and exceeds your expectations. To help us improve the documentation, email any errors, suggestions, or comments to [email protected]. When submitting your feedback, include the document title, part number, revision, and publication date located on the front cover of the document. 17 Support and Other Resources ©2024 QSAN Technology, Inc. All rights reserved. www.qsan.com Official Document XCubeDAS 5300 Hardware Manual APPENDIX End-User License Agreement (EULA) Please read this document carefully before you use our product or open the package containing our product. YOU AGREE TO ACCEPT TERMS OF THIS EULA BY USING OUR PRODUCT, OPENING THE PACKAGE CONTAINING OUR PRODUCT OR INSTALLING THE SOFTWARE INTO OUR PRODUCT. IF YOU DO NOT AGREE TO TERMS OF THIS EULA, YOU MAY RETURN THE PRODUCT TO THE RESELLER WHERE YOU PURCHASED IT FOR A REFUND IN ACCORDANCE WITH THE RESELLER'S APPLICABLE RETURN POLICY. General QSAN Technology, Inc. ("QSAN") is willing to grant you (“User”) a license of software, firmware and / or other product sold, manufactured or offered by QSAN (“the Product”) pursuant to this EULA. License Grant QSAN grants to User a personal, non-exclusive, non-transferable, non-distributable, nonassignable, non-sub-licensable license to install and use the Product pursuant to the terms of this EULA. Any right beyond this EULA will not be granted. Intellectual Property Right Intellectual property rights relative to the Product are the property of QSAN or its licensor(s). User will not acquire any intellectual property by this EULA. License Limitations User may not authorize or permit any third party to: (a) use the Product for any purpose other than in connection with the Product or in a manner inconsistent with the design or documentations of the Product; (b) license, distribute, lease, rent, lend, transfer, assign or otherwise dispose of the Product or use the Product in any commercial hosted or service 18 Appendix ©2024 QSAN Technology, Inc. All rights reserved. www.qsan.com Official Document XCubeDAS 5300 Hardware Manual bureau environment; (c) reverse engineer, decompile, disassemble or attempt to discover the source code for or any trade secrets related to the Product, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation; (d) adapt, modify, alter, translate or create any derivative works of the Licensed Software; (e) remove, alter or obscure any copyright notice or other proprietary rights notice on the Product; or (f) circumvent or attempt to circumvent any methods employed by QSAN to control access to the components, features or functions of the Product. Disclaimer QSAN DISCLAIMS ALL WARRANTIES OF PRODUCT, INCLUDING BUT NOT LIMITED TO ANY MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, WORKMANLIKE EFFORT, TITLE, AND NON-INFRINGEMENT. ALL PRODUCTS ARE PROVIDE “AS IS” WITHOUT WARRANTY OF ANY KIND. QSAN MAKES NO WARRANTY THAT THE PRODUCT WILL BE FREE OF BUGS, ERRORS, VIRUSES OR OTHER DEFECTS. IN NO EVENT WILL QSAN BE LIABLE FOR THE COST OF COVER OR FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, CONSEQUENTIAL OR SIMILAR DAMAGES OR LIABILITIES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO LOSS OF DATA, INFORMATION, REVENUE, PROFIT OR BUSINESS) ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT OR OTHERWISE UNDER OR IN CONNECTION WITH THIS EULA OR THE PRODUCT, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY EVEN IF QSAN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Limitation of Liability IN ANY CASE, QSAN’S LIABILITY ARISING OUT OF OR IN CONNECTION WITH THIS EULA OR THE PRODUCT WILL BE LIMITED TO THE TOTAL AMOUNT ACTUALLY AND ORIGINALLY PAID BY CUSTOMER FOR THE PRODUCT. The foregoing Disclaimer and Limitation of Liability will apply to the maximum extent permitted by applicable law. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the exclusions and limitations set forth above may not apply. Termination If User breaches any of its obligations under this EULA, QSAN may terminate this EULA and take remedies available to QSAN immediately. 19 Appendix ©2024 QSAN Technology, Inc. All rights reserved. www.qsan.com Official Document XCubeDAS 5300 Hardware Manual Miscellaneous 20 QSAN reserves the right to modify this EULA. QSAN reserves the right to renew the software or firmware anytime. QSAN may assign its rights and obligations under this EULA to any third party without condition. This EULA will be binding upon and will inure to User’s successors and permitted assigns. This EULA shall be governed by and constructed according to the laws of R.O.C. Any disputes arising from or in connection with this EULA, User agree to submit to the jurisdiction of Taiwan Shilin district court as first instance trial. 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Key features
- DAS/JBOD for server expansion
- RAID expansion enclosure
- 12 Gb/s SAS compatibility
- Modular design
- Redundant power supply
- Hot-swappable components
- Easy maintenance
Frequently asked questions
It's a DAS (Direct Attached Storage) or JBOD (Just a Bunch Of Disks) for server expansion, also acting as a RAID expansion enclosure for QSAN storage.
The system is compatible with all major 12 Gb/s SAS host cards and RAID controller cards.
It has a modular design, meaning that components like the power supply and fan modules are hot-swappable for easy field replacement.