QSAN XSx200 Series Hardware Manual

XCubeSAN Series
Hardware Manual
Applicable Models:
XS5224D, XS5224S, XS5216D, XS5216S, XS5212D, XS5212S
XS5226D, XS5226S, XS3224D, XS3224S, XS3216D, XS3216S
XS3212D, XS3212S, XS3226D, XS3226S, XS1224D, XS1224S
XS1216D, XS1216S, XS1212D, XS1212S, XS1226D, XS1226S
QSAN Technology, Inc.
www.QSAN.com
Copyright
© Copyright 2021 QSAN Technology, Inc. All rights reserved. No part of this document may be
reproduced or transmitted without written permission from QSAN Technology, Inc.
January 2021
This edition applies to QSAN XCubeSAN XS5200 / XS3200 / XS1200 series SAN storage systems.
QSAN believes the information in this publication is accurate as of its publication date. The
information is subject to change without notice.
Trademarks
QSAN, the QSAN logo, XCubeSAN, and QSAN.com are trademarks or registered trademarks of QSAN
Technology, Inc.
Intel, Xeon, Pentium, Intel Inside, and the Intel Inside logo are trademarks of Intel Corporation in the
United States and other countries.
Other trademarks and trade names used in this document to refer to either the entities claiming the
marks and names or their products are the property of their respective owners.
Table of Contents
Notices ...........................................................................................................................ix
Regulatory Statements ....................................................................................................................x
Preface .......................................................................................................................... xv
About This Manual ......................................................................................................................... xv
Related Documents ........................................................................................................................ xv
Technical Support .......................................................................................................................... xv
Information, Tip, and Caution ....................................................................................................... xvi
Conventions ................................................................................................................................... xvi
1.
Overview ................................................................................................................. 1
1.1.
1.2.
1.3.
1.4.
1.5.
2.
System Components Overview .............................................................................. 13
2.1.
2.2.
2.3.
2.4.
2.5.
2.6.
2.7.
3.
XCubeSAN Series Product Overview ................................................................................. 1
XCubeSAN Series Hardware Features .............................................................................. 3
XCubeSAN Series Hardware Specifications ..................................................................... 4
XCubeSAN Series Package Contents ................................................................................ 9
XCubeSAN Series Optional Accessories ......................................................................... 10
Front Panel ........................................................................................................................ 13
System Disk Drive Numbering ......................................................................................... 16
Supported Disk Drives and SSDs ..................................................................................... 17
Rear Panel ......................................................................................................................... 18
2.4.1. Rear Panel Layout .............................................................................................. 18
2.4.2. Controller Module............................................................................................... 20
Power Supply Unit ............................................................................................................. 22
Fan Module ........................................................................................................................ 23
Cache-to-Flash Memory Protection ................................................................................. 25
2.7.1. Mechanism of Cache Data Protection.............................................................. 27
2.7.2. Features of the Cache-to-Flash Module ........................................................... 28
Installing the System Hardware ............................................................................. 29
3.1.
3.2.
3.3.
3.4.
3.5.
3.6.
3.7.
Installation Checklist ........................................................................................................ 29
Installing Disk Drives into the Trays ................................................................................ 29
Installing the Optional Host Cards ................................................................................... 36
Installing the Optional Memory Modules ........................................................................ 44
Installing the Optional Cache-to-Flash Modules ............................................................. 48
Installing the Optional Slide Rails .................................................................................... 52
Installing the Trays into the System ................................................................................ 55
Contents
i
3.8.
3.9.
3.10.
3.11.
3.12.
3.13.
3.14.
4.
Deployment Types and Cabling ............................................................................. 66
4.1.
4.2.
5.
5.2.
Removing / Installing the Controller Module .................................................................. 95
Removing / Installing the Power Supply Unit ................................................................ 100
Removing / Installing the Fan Module........................................................................... 103
Removing the Host Card ................................................................................................ 107
Removing the Cache-to-Flash Modules ........................................................................ 109
Support and Other Resources.............................................................................. 113
7.1.
7.2.
7.3.
7.4.
ii
Front Panel ........................................................................................................................ 82
5.1.1. System Controls and Indicators ........................................................................ 82
5.1.2. Disk Drive LEDs .................................................................................................. 84
Rear Panel ......................................................................................................................... 85
5.2.1. Controller LEDs................................................................................................... 85
5.2.2. Power Supply Unit LED ...................................................................................... 86
5.2.3. Host Card LEDs .................................................................................................. 87
5.2.4. Cache-to-Flash Module LEDs and Button ......................................................... 94
Quick Maintenance ............................................................................................... 95
6.1.
6.2.
6.3.
6.4.
6.5.
7.
Deployment Types ............................................................................................................ 66
Cabling the System ........................................................................................................... 67
4.2.1. Expansion Configuration Rules ......................................................................... 67
4.2.2. Single Path Deployment..................................................................................... 69
4.2.3. Dual Path (MPIO) Deployment .......................................................................... 70
4.2.4. Multi-server Attached Cabling Deployment...................................................... 72
4.2.5. Expansion Topology and Deployment .............................................................. 75
4.2.6. Introduction of Remote Replication .................................................................. 78
Descriptions of LEDs and Buttons ......................................................................... 82
5.1.
6.
Connecting the System to a Host .................................................................................... 56
3.8.1. Connecting to the Management Ports ............................................................. 57
3.8.2. Dual Path (MPIO) Deployment .......................................................................... 57
3.8.3. Expansion Deployment ...................................................................................... 58
Connecting Power Cords and Powering ON the System ............................................... 59
Powering OFF the System ................................................................................................ 61
Wake-on-LAN / Wake-on-SAS to Power ON / OFF the System ...................................... 62
Connecting a UPS ............................................................................................................. 63
Connecting the Optional USB LCM .................................................................................. 64
Discover and Carry Out the Initial Configuration for the System................................... 65
Getting Technical Support .............................................................................................. 113
Online Customer Support ............................................................................................... 115
Accessing Product Updates ........................................................................................... 119
Documentation Feedback .............................................................................................. 120
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
Appendix ..................................................................................................................... 121
End-User License Agreement (EULA) ........................................................................................ 121
Contents
iii
Figures
Figure 1-1
Figure 2-1
Figure 2-2
Figure 2-3
Figure 2-4
Figure 2-5
Figure 2-6
Figure 2-7
Figure 2-8
Figure 2-9
Figure 2-10
Figure 2-11
Figure 2-12
Figure 2-13
Figure 2-14
Figure 2-15
Figure 3-1
Figure 3-2
Figure 3-3
Figure 3-4
Figure 3-5
Figure 3-6
Figure 3-7
Figure 3-8
Figure 3-9
Figure 3-10
Figure 3-11
Figure 3-12
Figure 3-13
Figure 3-14
Figure 3-15
Figure 3-16
Figure 3-17
Figure 3-18
Figure 3-19
Figure 3-20
Figure 3-21
iv
Form Factors of All XCubeSAN Series Models .............................................................. 2
System Controls and Indicators .................................................................................... 14
LFF & SFF System Front Panel Components ............................................................... 15
Disk Drive Indicators of LFF & SFF Disk Drive Tray ...................................................... 15
System Disk Drive Numbering for the XCubeSAN Series ............................................ 17
LFF & SFF Rear Panel Layout......................................................................................... 19
General View of the Controller Module ......................................................................... 20
Components of the Controller Module ......................................................................... 20
Location of the Power Supply Unit in the LFF or SFF System ..................................... 22
Components of the Power Supply Unit ......................................................................... 23
Location of Each Fan Module Installed in the LFF or SFF System ............................. 24
Mechanical Components of the Fan Module ............................................................... 25
Location of the Cache-to-Flash Module........................................................................ 26
The Cache-to-flash Module – BBM (Battery Backup Module) Pack ........................... 27
The Cache-to-flash Module – SCM (Super Capacitor Module) Pack ......................... 27
Cache-to-Flash Workflow ............................................................................................... 27
Front Side Components of LFF & SFF Disk Drive Trays ............................................... 30
Unlock and Open the Carrier Handle of a Disk Drive Tray (LFF) ................................. 31
Unlock and Open the Carrier Handle of a Disk Drive Tray (SFF) ................................. 31
Hold the Carrier Handle and Pull out the Disk Drive Tray (LFF) .................................. 32
Hold the Carrier Handle and Pull out the Disk Drive Tray (SFF) .................................. 32
Align a Disk Drive & Install into a Tray (LFF-to-LFF) ..................................................... 33
Align a Disk Drive & Install into a Tray (SFF-to-LFF) .................................................... 34
Align a Disk Drive & Install into a Tray (SFF-to-SFF) .................................................... 35
Host Card Installation Slots ........................................................................................... 37
Mechanical Components of the Controller Module ..................................................... 41
Steps of Removing the Controller Module .................................................................... 42
Procedures of Removing the Host Card Dummy Cage ............................................... 42
Procedures of Installing the Host Card......................................................................... 43
Connection and Status of the Host Cards .................................................................... 44
The Installation Sequence of the Memory Module in XS3200 and XS5200 .............. 46
The Installation Sequence of the Memory Module in XS1200 .................................... 47
Location of the Cache-to-Flash Module........................................................................ 49
Components of the Cache-to-Flash Modules ............................................................... 50
The Dummy Cage Screw Location of the Cache-to-Flash Module ............................. 50
Installing the Flash Module ............................................................................................ 51
Installing the Power Module .......................................................................................... 51
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
Figure 3-22
Figure 3-23
Figure 3-24
Figure 3-25
Figure 3-26
Figure 3-27
Figure 3-28
Figure 3-29
Figure 3-30
Figure 3-31
Figure 3-32
Figure 3-33
Figure 3-34
Figure 3-35
Figure 3-36
Figure 3-37
Figure 4-1
Figure 4-2
Figure 4-3
Figure 4-4
Figure 4-5
Figure 4-6
Figure 4-7
Figure 4-8
Figure 4-9
Figure 4-10
Figure 4-11
Figure 4-12
Figure 4-13
Figure 4-14
Figure 4-15
Figure 4-16
Figure 5-1
Figure 5-2
Figure 5-3
Figure 5-4
Figure 5-5
Figure 5-6
Figure 5-7
Figure 5-8
Figure 5-9
Status and Information of Cache-to-Flash Module ...................................................... 52
First Step of the Slide Rails Installation ........................................................................ 53
Second Step of the Slide Sails Installation ................................................................... 54
Third Step of the Slide Rails Installation ....................................................................... 54
Fourth Step of the Slide Sails Installation ..................................................................... 55
Install a Tray into the System and Lock the Release Button Lock (LFF) .................... 56
Install a Tray into the System and Lock the Release Button Lock (SFF) .................... 56
Cabling Example of the Administrator to the XCubeSAN Management Port ............ 57
One Server / One HBA / Two Switches / One XCubeSAN / Dual Path ....................... 58
One Server / One HBA / One XCubeSAN / One XCubeDAS / Dual Path ..................... 59
Press the Power Button One Time to Power on the System ....................................... 60
PSU Power Cord Connects ............................................................................................ 60
Power off the System by Power Button ........................................................................ 61
Power off the System via Web UI .................................................................................. 62
Wake-on-LAN and Wake-on-SAS Technology .............................................................. 63
Location for the UPS System Connection .................................................................... 64
One Server / One XCubeSAN / Single Path .................................................................. 69
One Server / One XCubeSAN / One XCubeDAS / Single Path ..................................... 70
One Server / One HBA / Two Switches / One XCubeSAN / Dual Path ....................... 71
One Server / One HBA / One XCubeSAN / One XCubeDAS / Dual Path ..................... 72
Two Servers / One HBA per Server / One XCubeSAN / Single Path ........................... 72
Two Servers / One HBA per Server / Two Switches / One XCubeSAN / Dual Path... 73
Ten Servers / One HBA per Server / One XCubeSAN / Dual Path ............................... 74
Cascade Topology: One XCubeSAN / One XCubeDAS / Dual Path ............................ 75
Cascade Topology: One XCubeSAN / Two XCubeDAS / Dual Path ........................... 76
Reverse Topology: One XCubeSAN / Two XCubeDAS / Dual Path ............................. 77
Tree Topology: One XCubeSAN / Two XCubeDAS / Dual Path................................... 78
One-Directional Remote Replication ............................................................................. 79
Bi-Directional Remote Replication ................................................................................. 79
One-to-Many Remote Replication .................................................................................. 79
Many-to One Remote Replication .................................................................................. 80
Many-to Many Remote Replication ............................................................................... 80
System Controls and Indicators .................................................................................... 82
Disk Drive Indicators of LFF & SFF Disk Drive Tray ...................................................... 84
The Controller LEDs........................................................................................................ 85
The Power Supply Unit LED ........................................................................................... 86
2-port 32Gb Fibre Channel Host Card (SFP28) LEDs ................................................... 87
4-port 16Gb Fibre Channel Host Card (SFP+) LEDs ..................................................... 88
2-port 16Gb Fibre Channel Host Card (SFP+) LEDs ..................................................... 89
2-port 25GbE iSCSI Host Card (SFP28) LEDs ............................................................... 90
4-port 10GbE iSCSI Host Card (SFP+) LEDs ................................................................. 91
Contents
v
Figure 5-10
Figure 5-11
Figure 5-12
Figure 6-1
Figure 6-2
Figure 6-3
Figure 6-4
Figure 6-5
Figure 6-6
Figure 6-7
Figure 6-8
Figure 6-9
Figure 6-10
Figure 6-11
Figure 6-12
Figure 6-13
Figure 6-14
Figure 6-15
Figure 6-16
Figure 6-17
Figure 6-18
Figure 6-19
Figure 6-20
Figure 6-21
Figure 6-22
Figure 6-23
Figure 6-24
Figure 6-25
Figure 7-1
Figure 7-2
Figure 7-3
Figure 7-4
Figure 7-5
vi
2-port 10GBASE-T iSCSI Host Card (RJ45) LEDs ......................................................... 92
4-port 1GBASE-T iSCSI Host Card (RJ45) LEDs ........................................................... 93
Flash Module LEDs and Button ..................................................................................... 94
Warning Message of Failed Controller Module in the SANOS UI ................................ 96
Warning Message of Controller Module by the Status LED ........................................ 97
Mechanical Components of the Controller Module ..................................................... 97
Procedures of Removing the Controller Module .......................................................... 98
Detailed Procedures of the Controller Module installation ......................................... 99
Screenshot of the Controller Module Successfully Installed in SANOS UI ................ 99
Warning Message of Failed PSU in SANOS UI ........................................................... 100
Mechanical Components of the PSU .......................................................................... 101
Procedures of Removing the Power Supply Unit ....................................................... 102
Installing the Power Supply Unit in the System Chassis ........................................... 103
Screenshot of the PSU Successfully Installed in the SANOS UI ............................... 103
Warning Message of Failed Fan Module in the SANOS UI ........................................ 104
Mechanical Components of the Fan Module ............................................................. 105
Procedures of Removing the Fan Module .................................................................. 106
Procedures of Installing the Fan Module .................................................................... 107
Screenshot of the Fan Module Successfully Installed in the SANOS UI .................. 107
Example of a Failed Port on the 10GbE iSCSI Host Card .......................................... 108
Procedures of Removing the Host Card from the Controller Cage .......................... 108
Procedures of Pull out the Host Card and Install Dummy Host Card Cage ............. 109
The Finished Installed Dummy Host Card Cage ........................................................ 109
Example of a Failed Power Module............................................................................. 110
Example of a Failed Flash Module .............................................................................. 110
Pressing Attention Button of the Flash Module ......................................................... 111
The Procedure of Removing the Flash Module from the System Chassis .............. 111
The Procedure of Removing the Power Module from the System Chassis ............. 112
Download Service Package in the SANOS UI ............................................................. 114
Appearance of a Console Cable .................................................................................. 115
Connect the Console Cable ......................................................................................... 115
The Procedures of Setup Serial Console by HyperTerminal ..................................... 117
The Procedures of Setup Serial Console by PuTTY ................................................... 119
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
Tables
Table 1-1
Table 1-2
Table 1-3
Table 1-4
Table 1-5
Table 1-6
Table 1-7
Table 2-1
Table 2-2
Table 2-3
Table 2-4
Table 2-5
Table 2-6
Table 2-7
Table 2-8
Table 2-9
Table 2-10
Table 2-11
Table 2-12
Table 3-1
Table 3-2
Table 3-3
Table 3-4
Table 3-5
Table 3-6
Table 3-7
Table 3-8
Table 3-9
Table 3-10
Table 3-11
Table 3-12
Table 3-13
Table 3-14
Table 3-15
Table 3-16
Table 4-1
Table 4-2
XCubeSAN Series Storage System 4U 19” Rack Mount Models .................................. 2
XCubeSAN Series Storage System 3U 19” Rack Mount Models .................................. 2
XCubeSAN Series Storage System 2U 19” Rack Mount Models .................................. 3
XS5200 Series Hardware Specifications ........................................................................ 4
XS3200 Series Hardware Specifications ........................................................................ 6
XS1200 Series Hardware Specifications ........................................................................ 8
XCubeSAN Series Accessories ..................................................................................... 10
Descriptions of System Controls and Indicators ......................................................... 14
LFF & SFF System Front Panel Components ............................................................... 15
Disk Drive Indicators of LFF & SFF Disk Drive Tray ...................................................... 16
Supported Disk Drive Types ........................................................................................... 17
LFF & SFF Rear Panel Layout......................................................................................... 19
Description of the Controller Module Components ..................................................... 20
Location of the Power Supply Unit in the LFF or SFF System ..................................... 23
Components of the Power Supply Unit ......................................................................... 23
Location of Each Fan Module Installed in the LFF or SFF System ............................. 25
Mechanical Components of the Fan Module ............................................................... 25
Location of the Cache-to-Flash Module........................................................................ 26
Protection Memory Capacity by Different Cache-to-Flash Module ............................ 28
Installation Checklist ...................................................................................................... 29
Front Side Components of LFF & SFF Disk Drive Trays............................................... 30
Available Disk Drive Trays for XCubeSAN Series ......................................................... 35
Available Host Cards for XCubeSAN Series ................................................................. 36
Host Card Installation Slots of a Controller .................................................................. 37
Supported Installing Location and Combination of the Host Cards ........................... 38
Mechanical Components of a Controller Module ........................................................ 41
Memory Modules for XCubeSAN Series ....................................................................... 45
The Installation Sequence for Optional Memory Module in XS3200 and XS5200 .... 46
The Installation Sequence for Optional Memory Module in XS1200 .......................... 48
Available Cache-to-flash Modules for XCubeSAN Series ............................................ 48
Components of the Cache-to-Flash Modules ............................................................... 50
Available Slide Rails for XCubeSAN Series................................................................... 52
Available Expansion Cable for XCubeSAN Series ........................................................ 62
Available UPS Cable for XCubeSAN Series .................................................................. 64
Available USB LCM for XCubeSAN Series .................................................................... 65
Deployment Types .......................................................................................................... 66
The List of Available Cable for XCubeSAN Series ....................................................... 67
Contents
vii
Table 4-3
Table 5-1
Table 5-2
Table 5-3
Table 5-4
Table 5-5
Table 5-6
Table 5-7
Table 5-8
Table 5-9
Table 5-10
Table 5-11
Table 5-12
Table 6-1
Table 6-2
Table 6-3
viii
SAN System and Expansion Enclosure Configuration Rules ...................................... 68
Descriptions of the System Controls and Indicators LEDs ......................................... 83
Descriptions of Disk Drive LEDs .................................................................................... 84
Descriptions of XCubeSAN Series Controller LEDs ..................................................... 85
Descriptions of the Power Supply Unit LED .................................................................. 86
Descriptions of 2-port 32Gb Fibre Channel Host Card (SFP28) LEDs ........................ 87
Descriptions of 4-port 16Gb Fibre Channel Host Card (SFP+) LEDs .......................... 88
Descriptions of 2-port 16Gb Fibre Channel Host Card (SFP+) LEDs .......................... 89
Descriptions of 2-port 25GbE iSCSI Host Card (SFP28) LEDs .................................... 90
Descriptions of 4-port 10GbE iSCSI Host Card (SFP+) LEDs ...................................... 91
Descriptions of 2-port 10GBASE-T iSCSI Host Card (RJ45) LEDs .............................. 92
Descriptions of 4-port 1GBASE-T iSCSI Host Card (RJ45) LEDs ................................ 93
Descriptions of Flash Module LEDs and Button........................................................... 94
Mechanical Components of the Controller Module ..................................................... 97
Mechanical Components of the PSU .......................................................................... 101
Mechanical Components of the Fan Module ............................................................. 105
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
Notices
This XCubeSAN hardware owner’s manual is applicable to the following XCubeSAN models:
XCubeSAN Storage System 4U 19” Rack Mount Models
Model Name
Controller Type
Form Factor, Bay Count, and Rack Unit
XS5224D
Dual Controller
LFF 24-disk 4U Chassis
XS5224S
Single Controller
LFF 24-disk 4U Chassis
XS3224D
Dual Controller
LFF 24-disk 4U Chassis
XS3224S
Single Controller
LFF 24-disk 4U Chassis
XS1224D
Dual Controller
LFF 24-disk 4U Chassis
XS1224S
Single Controller
LFF 24-disk 4U Chassis
XCubeSAN Storage System 3U 19” Rack Mount Models
Model Name
Controller Type
Form Factor, Bay Count, and Rack Unit
XS5216D
Dual Controller
LFF 16-disk 3U Chassis
XS5216S
Single Controller
LFF 16-disk 3U Chassis
XS3216D
Dual Controller
LFF 16-disk 3U Chassis
XS3216S
Single Controller
LFF 16-disk 3U Chassis
XS1216D
Dual Controller
LFF 16-disk 3U Chassis
XS1216S
Single Controller
LFF 16-disk 3U Chassis
XCubeSAN Storage System 2U 19” Rack Mount Models
Model Name
Controller Type
Form Factor, Bay Count, and Rack Unit
XS5212D
Dual Controller
LFF 12-disk 2U Chassis
XS5212S
Single Controller
LFF 12-disk 2U Chassis
XS3212D
Dual Controller
LFF 12-disk 2U Chassis
XS3212S
Single Controller
LFF 12-disk 2U Chassis
XS1212D
Dual Controller
LFF 12-disk 2U Chassis
XS1212S
Single Controller
LFF 12-disk 2U Chassis
XS5226D
Dual Controller
SFF 26-disk 2U Chassis
XS5226S
Single Controller
SFF 26-disk 2U Chassis
XS3226D
Dual Controller
SFF 26-disk 2U Chassis
Notices
ix
XS3226S
Single Controller
SFF 26-disk 2U Chassis
XS1226D
Dual Controller
SFF 26-disk 2U Chassis
XS1226S
Single Controller
SFF 26-disk 2U Chassis
Information contained in this manual has been reviewed for accuracy. But it could include
typographical errors or technical inaccuracies. Changes are made to the document
periodically. These changes will be incorporated in new editions of the publication. QSAN
may make improvements or changes in the products. All features, functionality, and product
specifications are subject to change without prior notice or obligation. All statements,
information, and recommendations in this document do not constitute a warranty of any
kind, express or implied.
Any performance data contained herein was determined in a controlled environment.
Therefore, the results obtained in other operating environments may vary significantly.
Some measurements may have been made on development-level systems and there is no
guarantee that these measurements will be the same on generally available systems.
Furthermore, some measurements may have been estimated through extrapolation. Actual
results may vary. Users of this document should verify the applicable data for their specific
environment.
This information contains examples of data and reports used in daily business operations.
To illustrate them as completely as possible, the examples include the names of individuals,
companies, brands, and products.
All of these names are fictitious and any similarity to the names and addresses used by an
actual business enterprise is entirely coincidental.
Regulatory Statements
FCC Statement
This device has been shown to be in compliance with and was tested in accordance with
the measurement procedures specified in the Standards and Specifications listed below.
Technical Standard: FCC Part 15 Class A
IC ICES-003
x
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
A
VCC1-A
CE Statement
This device has been shown to be in compliance with and was tested in accordance with
the measurement procedures specified in the Standards and Specifications listed below.
Technical Standard:
EMC DIRECTIVE 2014/30/EU
(EN55022 / EN55024)
UL Statement
Rack Mount Instructions - The following or similar rack-mount instructions are included with
the installation instructions:
1. Elevated Operating Ambient - If installed in a closed or multi-unit rack assembly, the
operating ambient temperature of the rack environment may be greater than room
ambient. Therefore, consideration should be given to installing the equipment in an
environment compatible with the maximum ambient temperature (Tma) specified by the
manufacturer.
2. Reduced Air Flow - Installation of the equipment in a rack should be such that the
amount of air flow required for safe operation of the equipment is not compromised.
3. Mechanical Loading - Mounting of the equipment in the rack should be such that a
hazardous condition is not achieved due to uneven mechanical loading.
4. Circuit Overloading – Careful consideration should be given to the connection of the
equipment to the supply circuit and the effect that overloading of the circuits might have
on overcurrent protection and supply wiring. Appropriate consideration of equipment
nameplate ratings should be used when addressing this concern.
5. Reliable Earthing - Reliable earthing of rack-mounted equipment should be maintained.
Particular attention should be given to supply connections other than direct connections
to the branch circuit (e.g. use of power strips).
Notices
xi
CAUTION:
The main purpose of the system left and right ears are for 19” rack use
only. Do NOT use those ears to carry or transport the system.
The ITE is not intended to be installed and used in a home, school or public area accessible
to the general population, and the thumbscrews should be tightened with a tool after both
initial installation and subsequent access to the panel.
Warning: Always remove all power supply cords before service
This equipment intended for installation in restricted access locations.

Access should only be allowed by qualified SERVICE PERSONS or by USERS who have
been instructed about the reasons for the restrictions applied to the location and about
any precautions that shall be taken.

Access is through the use of a TOOL or lock and key, or other means of security, and is
controlled by the authority responsible for the location.

Recommended operation temperature: 0 ~ 40
(31.99 ~ 103.99 F); operation rating
(100-127 Vac, 50-60Hz, 10.0A; 200-240 Vac, 50-60Hz, 5.0A)
CAUTION: (English)
Risk of explosion if battery is replaced by incorrect type. Please replace
the same or equivalent type battery use and dispose of used batteries
according to the instructions.
ATTENTION: (French)
IL Y A RISQUE D'EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UNE
BATTERIE DE TYPE INCORRECT. METTRE AU REBUT LES BATTERIES
USAGEES CONFORMEMENT AUX INSTRUCTIONS.
VORSICHT: (German)
Explosionsgefahr bei unsachgemasem Austausch der Batterie.
Entsorgung gebrauchter Batterien nach Anleitung.
ADVERTENCIA: (Spanish)
Las baterias pueden explotar si no se manipulan de forma apropiada. No
desmonte ni tire las baterias al fuego. Siga las normativas locales al
desechar las baterias agotadas.
: (Simplified Chinese)
xii
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
: (Traditional Chinese)
CAUTION:
Replacing incorrect type of battery will have the risk of explosion. Please
replace the same or equivalent type battery use and dispose of used
batteries according to the instructions.
CAUTION: Restricted Access Location
This system is intended for installation only in restricted access locations
as defined where both these conditions apply:

Access can only be gained by service persons or by users who have
been instructed about the reasons for the restrictions applied to the
location and about any precautions that shall be taken.

Access is through the use of a tool or lock and key, or other means of
security, and is controlled by the authority responsible for the location.
Warning

Electric shock hazard

The system may have one or more power supply unit (PSU) cords. To
avoid serious injuries, it is recommended that all PSU power cords
must be disconnected by trained service technicians before installing
or replacing system components.
Notices
xiii
INFORMATION:
QSAN provides limited warranty for QSAN-branded hardware products:

System hardware and peripheral product (s): 3 years limited warranty
from date of original purchase.

Battery Backup Module or super capacitor module (applies for cacheto-flash module): 1 year limited warranty from date of original
purchase.
For more detail warranty policy, please refer to QSAN official web site:
https://www.qsan.com/warranty
xiv
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
Preface
About This Manual
This manual provides technical guidance for designing and implementing QSAN XCubeSAN
series SAN system, and it is intended for use by system administrators, SAN designers,
storage consultants, or anyone who has purchased these products and is familiar with
servers and computer networks, network administration, storage system installation and
configuration, storage area network management, and relevant protocols.
CAUTION:
Do NOT attempt to service, change, disassemble or upgrade the
equipment’s components by yourself. Doing so may violate your warranty
and expose you to electric shock. Refer all servicing to authorized service
personnel. Please always follow the instructions in this owner’s manual.
Related Documents
There are related documents which can be downloaded from the website.

XCubeSAN QIG (Quick Installation Guide)

XCubeSAN Hardware Manual

XCubeSAN Configuration Worksheet

XCubeSAN SANOS 4.0 Software Manual

Compatibility Matrix

White Papers

Application Notes
Technical Support
Do you have any questions or need help trouble-shooting a problem? Please contact QSAN
Support, we will reply to you as soon as possible.

Via the Web: https://www.qsan.com/technical_support
Preface
xv

Via Telephone: +886-2-7720-6355
(Service hours: 09:30 - 18:00, Monday - Friday, UTC+8)

Via Skype Chat, Skype ID: qsan.support
(Service hours: 09:30 - 02:00, Monday - Friday, UTC+8, Summer time: 09:30 - 01:00)

Via Email: [email protected]
Information, Tip, and Caution
This manual uses the following symbols to draw attention to important safety and
operational information.
INFORMATION:
INFORMATION provides useful knowledge, definition, or terminology for
reference.
TIP:
TIP provides helpful suggestions for performing tasks more effectively.
CAUTION:
CAUTION indicates that failure to take a specified action could result in
damage to the system.
Conventions
The following table describes the typographic conventions used in this manual.
xvi
Conventions
Description
Bold
Indicates text on a window, other than the window title, including
menus, menu options, buttons, fields, and labels.
Example: Click the OK button.
<Italic>
Indicates a variable, which is a placeholder for actual text provided
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
by the user or system.
Example: copy <source-file> <target-file>.
[ ] square
brackets
Indicates optional values.
Example: [ a | b ] indicates that you can choose a, b, or nothing.
{ } braces
Indicates required or expected values.
Example: { a | b } indicates that you must choose either a or b.
| vertical bar
Indicates that you have a choice between two or more options or
arguments.
/ Slash
Indicates all options or arguments.
underline
Indicates the default value.
Example: [ a | b ]
Preface xvii
1.
Overview
Thank you for purchasing QSAN Technology, Inc. products. The QSAN XCubeSAN series is a
high-performance SAN storage solutions combining outstanding performance with high
availability, reliability, flexibility, and simple management.
1.1.
XCubeSAN Series Product Overview
QSAN XCubeSAN series is a SAN storage system, the system is composed of system
hardware and the SANOS operating system, the system hardware is a modular design and
FRU (Field Replacement Unit) optimized. All the hardware modules are inside the rack
mount chassis including: system controllers, front panel, rear panel, redundant power supply
and fan modules, cache-to-flash module ( by using battery backup module or super
capacitor module), and expansion slots for optional Fibre Channel or 10GbE / 1GbE iSCSI
host cards. This manual will direct you step by step to familiarize you with the XCubeSAN
hardware components, how to install the system, carry out the initial configuration, and
provide you with some quick maintenance guidelines.
INFORMATION:
For how to use the SANOS operating system, please refer to the
XCubeSAN SANOS 4.0 Software Manual.
XCubeSAN series supports several standard form factors:

LFF (Large Form Factor): 12-bay 19” rack mount 2U chassis, 16-bay 19” rack mount 3U
chassis, and 24-bay 19” rack mount 4U chassis.

SFF (Small Form Factor): 26-bay 19” rack mount 2U chassis.
Overview
1
Figure 1-1
Form Factors of All XCubeSAN Series Models
The following tables provide detailed information about all XCubeSAN Series models
arranged by form factors.
Table 1-1
XCubeSAN Series Storage System 4U 19” Rack Mount Models
Model Name
Controller Type
Form Factor, Bay Count, and Rack Unit
XS5224D
Dual Controller
LFF 24-bay 4U Chassis
XS5224S
Single Controller
LFF 24-bay 4U Chassis
XS3224D
Dual Controller
LFF 24-bay 4U Chassis
XS3224S
Single Controller
LFF 24-bay 4U Chassis
XS1224D
Dual Controller
LFF 24-bay 4U Chassis
XS1224S
Single Controller
LFF 24-bay 4U Chassis
Table 1-2
XCubeSAN Series Storage System 3U 19” Rack Mount Models
Model Name
Controller Type
Form Factor, Bay Count, and Rack Unit
2
XS5216D
Dual Controller
LFF 16-bay 3U Chassis
XS5216S
Single Controller
LFF 16-bay 3U Chassis
XS3216D
Dual Controller
LFF 16-bay 3U Chassis
XS3216S
Single Controller
LFF 16-bay 3U Chassis
XS1216D
Dual Controller
LFF 16-bay 3U Chassis
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
XS1216S
Single Controller
LFF 16-bay 3U Chassis
Table 1-3
XCubeSAN Series Storage System 2U 19” Rack Mount Models
Model Name
Controller Type
Form Factor, Bay Count, and Rack Unit
1.2.
XS5212D
Dual Controller
LFF 12-bay 2U Chassis
XS5212S
Single Controller
LFF 12-bay 2U Chassis
XS3212D
Dual Controller
LFF 12-bay 2U Chassis
XS3212S
Single Controller
LFF 12-bay 2U Chassis
XS1212D
Dual Controller
LFF 12-bay 2U Chassis
XS1212S
Single Controller
LFF 12-bay 2U Chassis
XS5226D
Dual Controller
SFF 26-bay 2U Chassis
XS5226S
Single Controller
SFF 26-bay 2U Chassis
XS3226D
Dual Controller
SFF 26-bay 2U Chassis
XS3226S
Single Controller
SFF 26-bay 2U Chassis
XS1226D
Dual Controller
SFF 26-bay 2U Chassis
XS1226S
Single Controller
SFF 26-bay 2U Chassis
XCubeSAN Series Hardware Features
The following is a list of the key hardware components and optional components of the
XCubeSAN series for reference.

Dual-Active (Active/Active) controller design architecture

Processor
XS5200 series: Intel Xeon 4-core processor (8-core processor models are also available)
。 XS3200 series: Intel 4-core processor
。 XS1200 series: Intel 2-core processor

Standard system memory capacity
。 XS5200 series: DDR4 8GB (2 x 4GB), and up to 128GB (4 x 32GB) per controller
。 XS3200 series: DDR4 4GB (1 x 4GB), and up to 128GB (4 x 32GB) per controller
。 XS1200 series: DDR4 4GB (1 x 4GB), and up to 32GB (2 x 16GB) per controller

SAS 3.0 backplane board

Built-in two 10GbE iSCSI ports per controller

Redundant power supply units

Redundant fan modules
Overview
3

Storage capacity expansion with XCubeDAS XD5300 series 12Gb SAS RAID expansion
enclosures

Each controller has two host card slots allowing you to select your desired host cards
configuration. Optional host cards are on the following.
。 2 x 32Gb Fibre Channel (SFP28) ports (Slot 2 provides 20Gb bandwidth)
。 4 x 16Gb Fibre Channel (SFP+) ports (Slot 2 provides 20Gb bandwidth)
。 2 x 16Gb Fibre Channel (SFP+) ports (Slot 2 provides 20Gb bandwidth)
。 2 x 25GbE iSCSI (SFP28) ports (Slot 2 provides 20Gb bandwidth)
。 4 x 10GbE iSCSI (SFP+) ports (Slot 2 provides 20Gb bandwidth)
。 2 x 10GBASE-T iSCSI (RJ45)
。 4 x 1GBASE-T iSCSI (RJ45)

A Cache-to-Flash module is also available for the protection of the system cache data in
your XCubeSAN system
。 BBM (Battery Backup Module) + flash module (to protect all memory capacity)
。 SCM (Super Capacitor Module) + flash module (to protect up to 16GB memory per controller)

You can also use SSDs to boost your overall system speed. If you purchase SATA SSDs
for your dual controller XCubeSAN system; you have to purchase 6G MUX board from
QSAN channel partners. Because there are different LFF and SFF disk drive trays, 6G
MUX board is needed to adapt to the type of bracket:
。 SATA 6Gb MUX board for installing 2.5” SATA SSD into LFF 3.5” disk drive tray
。 SATA 6Gb MUX board for installing 2.5” SATA SSD into SFF 2.5” disk drive tray
1.3.
XCubeSAN Series Hardware Specifications
Following tables are hardware specifications of XCubeSAN series.
Table 1-4
XS5200 Series Hardware Specifications
Model name
XS5224D (Dual) XS5216D (dual) XS5212D (Dual) XS5226D (Dual)
XS5224S
XS5216S
XS5212S
XS5226S (Single)
(Single)
(Single)
(Single)
Form Factor
4U 24-bay, LFF
RAID Controller
Dual-active or Single-upgradable controller
Processor
4
3U 16-bay, LFF
2U 12-bay, LFF
2U 26-bay, SFF
Intel Xeon 4-core processor (8-core processor models are also available)
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
Memory (per
DDR4 ECC 8GB, up to 128GB (four DIMM slots, insert two DIMMs or more will
Controller)
boost performance)
Host Connectivity Optional Host Cards at Slot 1 (PCIe Gen3 x 8)
(per Controller)
 2 x 32Gb FC (SFP28) ports


4 x 16Gb FC (SFP+) ports
2 x 16Gb FC (SFP+) ports


2 x 25GbE iSCSI (SFP28) ports
4 x 10GbE iSCSI (SFP+) ports


2 x 10GbE iSCSI (RJ45) ports
4 x 1GbE iSCSI (RJ45) ports
Optional Host Cards at Slot 2 (PCIe Gen2 x 4)
 2 x 32Gb FC (SFP28) ports1






4 x 16Gb FC (SFP+) ports1
2 x 16Gb FC (SFP+) ports1
2 x 25GbE iSCSI (SFP28) ports1
4 x 10GbE iSCSI (SFP+) ports1
2 x 10GbE iSCSI (RJ45) ports
4 x 1GbE iSCSI (RJ45) ports
Built-in 2 x 10GBASE-T iSCSI (RJ45) ports
Built-in 1 x 1GbE management port
Expansion
Connectivity (per
Built-in 2 x 12Gb/s SAS wide ports (SFF-8643, internal) connectors
(connect with the SAS cable by using mini-SAS HD SFF-8644 connector)
Controller)
Drive Type
Mix & match 3.5" & 2.5" SAS, NL-SAS, SED HDD
2.5” SAS, SATA2 SSD
2.5" SAS, NL-SAS,
SED HDD
2.5” SAS, SATA2
SSD
Expansion
Capabilities
Up to 10 expansion units using XD5300 series 12Gb SAS expansion
enclosure
 XD5324 (4U 24-bay, LFF)
 XD5316 (3U 16-bay, LFF)
 XD5312 (2U 12-bay, LFF)
 XD5326 (2U 26-bay, SFF)
Up to 4 expansion units using third party (LFF 102-bay) 12Gb SAS
expansion enclosure
Max. Drives
Supported
432
424
Dimension
19” Rack mount 19” Rack mount
420
434
19” Rack mount
19” Rack mount
(H x W x D)
Overview
5
170.3 x 438 x
515 mm
Memory
Protection
130.4 x 438 x
515 mm
88 x 438 x 515
mm
88 x 438 x 491
mm
Cache-to-Flash module (optional)
Battery backup module + Flash module (to protect all memory capacity)
Super capacitor module + Flash module (to protect up to 16GB memory per
controller)
LCM (LCD Module)
USB LCM (optional)
Power Supply
770W/850W 1+1 redundant
80 PLUS Platinum
Fan Module
2 x hot pluggable / redundant fan modules
Temperature
Operating temperature 0°C to 40°C
Shipping temperature -10°C to 50°C
Relative Humidity Operating relative humidity 20% to 80% non-condensing
Non-operating relative humidity 10% to 90%
1
Slot 2 provides 20Gb bandwidth.
2
6Gb MUX board needed for 2.5" SATA drives in dual controller system.
Table 1-5
XS3200 Series Hardware Specifications
Model name
XS3224D (Dual) XS3216D (Dual) XS3212D (Dual) XS3226D (Dual)
XS3224S
XS3216S
XS3212S
XS3226S
(Single)
(Single)
(Single)
(Single)
Form Factor
4U 24-bay, LFF
RAID Controller
Dual-active or Single-upgradable controller
Processor
3U 16-bay, LFF
2U 12-bay, LFF
Intel 4-core processor
Memory (per
DDR4 ECC 4GB, up to 128GB (four DIMM slots, insert two DIMMs or more will
Controller)
boost performance)
Host Connectivity Optional Host Cards at Slot 1 (PCIe Gen3 x 8)
(per Controller)
 2 x 32Gb FC (SFP28) ports
 4 x 16Gb FC (SFP+) ports


2 x 16Gb FC (SFP+) ports
2 x 25GbE iSCSI (SFP28) ports


4 x 10GbE iSCSI (SFP+) ports
2 x 10GbE iSCSI (RJ45) ports
 4 x 1GbE iSCSI (RJ45) ports
Optional Host Cards at Slot 2 (PCIe Gen2 x 4)
 2 x 32Gb FC (SFP28) ports1
 4 x 16Gb FC (SFP+) ports1
6
2U 26-bay, SFF
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.





2 x 16Gb FC (SFP+) ports1
2 x 25GbE iSCSI (SFP28) ports1
4 x 10GbE iSCSI (SFP+) ports1
2 x 10GbE iSCSI (RJ45) ports
4 x 1GbE iSCSI (RJ45) ports
Built-in 2 x 10GBASE-T iSCSI (RJ45) ports
Built-in 1 x 1GbE management port
Expansion
Built-in 2 x 12Gb/s SAS wide ports (SFF-8643, internal) connectors
Connectivity (per
(connect with the SAS cable by using mini-SAS HD SFF-8644 connector)
Controller)
Drive Type
Mix & match 3.5" & 2.5" SAS, NL-SAS, SED HDD
2.5” SAS, SATA2 SSD
Expansion
Capabilities
Up to 10 expansion units using XD5300 series 12Gb SAS expansion
enclosure
 XD5324 (4U 24-bay, LFF)
 XD5316 (3U 16-bay, LFF)
 XD5312 (2U 12-bay, LFF)
 XD5326 (2U 26-bay, SFF)
Up to 4 expansion units using third party (LFF 102-bay) 12Gb SAS
expansion enclosure
Max. Drives
Supported
432
Dimension
19” Rack mount 19” Rack mount 19” Rack mount
170.3 x 438 x
130.4 x 438 x
88 x 438 x 515
19” Rack mount
88 x 438 x 491
515 mm
mm
(H x W x D)
424
515 mm
420
mm
2.5" SAS, NL-SAS,
SED HDD
2.5” SAS, SATA2
SSD
434
Memory
Cache-to-Flash module (optional)
Protection
Battery backup module + Flash module (to protect all memory capacity)
Super capacitor module + Flash module (to protect up to 16GB memory per
controller)
LCM (LCD Module)
USB LCM (optional)
Power Supply
770W/850W 1+1 redundant
80 PLUS Platinum
Fan Module
2 x hot pluggable / redundant fan modules
Temperature
Operating temperature 0°C to 40°C
Shipping temperature -10°C to 50°C
Relative Humidity Operating relative humidity 20% to 80% non-condensing
Overview
7
Non-operating relative humidity 10% to 90%
1
Slot 2 provides 20Gb bandwidth.
2
6Gb MUX board needed for 2.5" SATA drives in dual controller system.
Table 1-6
XS1200 Series Hardware Specifications
Model name
XS1224D (Dual) XS1216D (Dual) XS1212D (Dual) XS1226D (Dual)
XS1224S
XS1216S
XS1212S
XS1226S
(Single)
(Single)
(Single)
(Single)
Form Factor
4U 24-bay, LFF
3U 16-bay, LFF
2U 12-bay, LFF
2U 26-bay, SFF
RAID Controller
Dual-active or Single-upgradable controller
Processor
Memory (per
Controller)
Intel 2-core processor
DDR4 ECC 4GB, up to 32GB (two DIMM slots, insert two DIMMs will boost
performance)
Host Connectivity Optional Host Cards at Slot 1 (PCIe Gen3 x 8)
(per Controller)
 2 x 32Gb FC (SFP28) ports
 4 x 16Gb FC (SFP+) ports
 2 x 16Gb FC (SFP+) ports
 2 x 25GbE iSCSI (SFP28) ports


4 x 10GbE iSCSI (SFP+) ports
2 x 10GbE iSCSI (RJ45) ports
 4 x 1GbE iSCSI (RJ45) ports
Optional Host Cards at Slot 2 (PCIe Gen2 x 4)







2 x 32Gb FC (SFP28) ports1
4 x 16Gb FC (SFP+) ports1
2 x 16Gb FC (SFP+) ports1
2 x 25GbE iSCSI (SFP28) ports1
4 x 10GbE iSCSI (SFP+) ports1
2 x 10GbE iSCSI (RJ45) ports
4 x 1GbE iSCSI (RJ45) ports
Built-in 2 x 10GBASE-T iSCSI (RJ45) ports
Built-in 1 x 1GbE management port
Expansion
Connectivity (per
Built-in 2 x 12Gb/s SAS wide ports (SFF-8643, internal) connectors
(connect with the SAS cable by using mini-SAS HD SFF-8644 connector)
Controller)
Drive Type
8
Mix & match 3.5" & 2.5" SAS, NL-SAS, SED HDD
2.5” SAS, SATA2 SSD
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
2.5" SAS, NL-SAS,
SED HDD
2.5” SAS, SATA2
SSD
Expansion
Capabilities
Up to 10 expansion units using XD5300 series 12Gb SAS expansion
enclosure


XD5324 (4U 24-bay, LFF)
XD5316 (3U 16-bay, LFF)


XD5312 (2U 12-bay, LFF)
XD5326 (2U 26-bay, SFF)
Up to 4 expansion units using third party (LFF 102-bay) 12Gb SAS
expansion enclosure
Max. Drives
432
424
420
434
Supported
Dimension
(H x W x D)
Memory
Protection
19” Rack mount 19” Rack mount 19” Rack mount
170.3 x 438 x
130.4 x 438 x
88 x 438 x 515
19” Rack mount
88 x 438 x 491
515 mm
mm
515 mm
mm
Cache-to-Flash module (optional)
Battery backup module + Flash module (to protect all memory capacity)
Super capacitor module + Flash module (to protect up to 16GB memory per
controller)
LCM (LCD Module)
USB LCM (optional)
Power Supply
770W/850W 1+1 redundant
80 PLUS Platinum
Fan Module
2 x hot pluggable / redundant fan modules
Temperature
Operating temperature 0°C to 40°C
Shipping temperature -10°C to 50°C
Relative Humidity Operating relative humidity 20% to 80% non-condensing
Non-operating relative humidity 10% to 90%
1.4.
1
Slot 2 provides 20Gb bandwidth.
2
6Gb MUX board needed for 2.5" SATA drives in dual controller system.
XCubeSAN Series Package Contents
Following list are the package contents for the XCubeSAN series models.

System Chassis (x1)

Disk Drive Trays
。 XS5224 / XS3224 / XS1224 (4U 24-bay, LFF): 3.5” Disk Drive Tray (x24)
Overview
9
。 XS5216 / XS3216 / XS1216 (3U 24-bay, LFF): 3.5” Disk Drive Tray (x16)
。 XS5212 / XS3212 / XS1212 (2U 12-bay, LFF): 3.5” Disk Drive Tray (x12)
。 XS5226 / XS3226 / XS1226 (2U 26-bay, SFF): 2.5” Disk Drive Tray (x26)
1.5.

AC Power Cords (x2)

RS-232 Console Cable (x2) for Dual Controller Model; (x1) for Single Controller Model

Screws Pack for Disk Drives

Quick Installation Guide
XCubeSAN Series Optional Accessories
Following list are optional components for all XCubeSAN series models. If you want to
purchase these optional components, please contact your nearest local reseller or visit
QSAN official web site: https://qsan.com/location
Table 1-7
XCubeSAN Series Accessories
Model Name
Picture
Description
DIM-D44GB
DDR4 ECC 4GB Memory
Module
DIM-D48GB
DDR4 ECC 8GB Memory
Module
DIM-D416GB
DDR4 ECC 16GB Memory
Module
DIM-D432GB
DDR4 ECC 32GB Memory
Module
XS5200 Series
XS3200 Series
C2F-BM128G
Cache-to-Flash Module :
XS5200 Series
C2F-BBMD + C2F-FLHMD
XS3200 Series
XS1200 Series
C2F-SP128G
Cache-to-Flash Module :
C2F-SP16G + C2F-FLHMD
(Protect up to 16GB memory per
controller)
C2F-BBMD
Battery Backup Module for
Cache-to-Flash
C2F-SP16G
Super Capacitor Module for
Cache-to-Flash
(Protect up to 16GB memory per
controller)
C2F-FLHMD
10
Applied Models
Flash Module for Cache-to-
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
XS5200 Series
XS3200 Series
XS1200 Series
Flash
RHCF32P2
2-port 32Gb Fibre Channel
Host Card (SFP28)
HQ-16F4S2
4-port 16Gb Fibre Channel
Host Card (SFP+)
HQ-16F2S2
2-port 16Gb Fibre Channel
Host Card (SFP+)
RHCE25P2
2-port 25GbE iSCSI Host Card
(SFP28)
HQ-10G4S2
4-port 10GbE iSCSI Host Card
(SFP+)
HQ-10G2T
2-port 10GBASE-T iSCSI Host
Card (RJ45)
HQ-01G4T
4-port 1GBASE-T iSCSI Host
Card (RJ45)
RGBF32P0
32G Fibre Channel SFP28
Optical Transceiver
GBC-SFP+16Gb-J
16G Fibre Channel SFP+
Optical Transceiver
RGBE25P0
25GBASE-SR SFP28 Optical
Transceiver
GBC-SFP+10Gb-F
10GBASE-SR SFP+ Optical
Transceiver
GBC-SFP+8Gb-F
8G Fibre Channel SFP+ Optical
Transceiver
CBL-OPL500
Optical FC Cable, LC-LC, 5
Meters
CBL-OPL200
Optical FC Cable, LC-LC, 2
Meters
CBL-CNL
Console Cable, Phone-jack, 1
Meter
Overview
11
CBL-UPS
UPS Cable, Phone-jack, 1
Meter
CBL-12SW150
SAS 12G Expansion Cable
with Wake-on-SAS, SFF-8644
to SFF-8644, 1.5 Meters
(This cable is not suitable for
connecting HBA or RAID card)
CBL-12SH150
SAS 12G Expansion Cable,
SFF-8644 to SFF-8644, 1.5
Meters
LCM-U162
Portable USB LCM
SLR-RM3640
Slide Rail
HDT-351
3.5” Disk Drive Tray
XS5224
SATA 6Gb MUX Board and
XS5216
XS5212
XS3224
XS3216
XS3212
XS1224
XS1216
XS1212
HDM-351
Bracket for HDT-351
(2.5" SATA drives only)
12
HDT-251
2.5” Disk Drive Tray
HDM-251
SATA 6Gb MUX Board and
Bracket for HDT-251
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
XS5226
XS3226
XS1226
2.
System Components Overview
This chapter outlines the key hardware components or modules of the XCubeSAN system.
After reading this chapter, you will have a basic understanding of each part of the
XCubeSAN hardware and give you the ability to be able to successfully configure and
operate your system. Following is the list of key components or modules of XCubeSAN:
2.1.

Front Panel

System Disk Drive Numbering

Supported Disk Drives and SSDs

Rear Panel

Power Unit

Fan Module

Cache-to-Flash Module
Front Panel
The XCubeSAN Series features a unique design: the system controls and indicators is
located on the right ear. The system controls and indicators module integrates functional
buttons and system state indicators, which can be easily operated and read by user. The
figure below contains detailed information about the button and indicators module. For a
greater understanding of the related colors and behaviors of each indicator on the front
panel, please refer to the chapter 5.1, Front Panel section in the Descriptions of LEDs and
Buttons chapter.
System Components Overview
13
Figure 2-1
System Controls and Indicators
Table 2-1
Number
Descriptions of System Controls and Indicators
Description
1
System Power Button/LED
2
UID (Unique Identifier) Button/LED
3
System Access LED
4
System Status LED
5
USB Port (for USB LCM module)
Figures and the table below illustrate LFF & SFF system front panel components.
14
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
Figure 2-2
LFF & SFF System Front Panel Components
Table 2-2
Number
LFF & SFF System Front Panel Components
Description

1
System Left Ear
2
Disk Drive Tray
3
System Right Ear
4
The System Controls and Indicators
Disk Drive Tray Indicators: figures and the table below illustrate LFF and SFF disk drive
tray indicators.
Figure 2-3
Disk Drive Indicators of LFF & SFF Disk Drive Tray
System Components Overview
15
Table 2-3
Number
Disk Drive Indicators of LFF & SFF Disk Drive Tray
Description
1
Disk Drive Power LED
2
Disk Drive Status LED
For a greater understanding of the related color and the behavior of the disk drive, please
refer to the chapter 5.1, Front Panel section in the Descriptions of LEDs and Buttons chapter.
2.2.
System Disk Drive Numbering
Figures below illustrate the XCubeSAN system disk drive numbering. The disk drive
numbering for LFF system starts from the top of first row in left column; this kind of disk
drive numbering rule helps to balance the system weight distribution and enable easy
management of disk drives zoning. The SFF system disk drive numbering is single row from
left to right. If you want to check the disk drive numbering rule while installing the disk
drives into the system, for LFF, you can find a disk drive numbering sticker on the right side
of the system chassis top cover; for SFF system, the disk drive numbering is printed on the
lower part of the system front.
16
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
Figure 2-4
System Disk Drive Numbering for the XCubeSAN Series
TIP:
Please plug-in any of the first four hard drives, then event logs can be
saved and displayed in next system boot up. Otherwise, the event logs
cannot be saved.
2.3.
Supported Disk Drives and SSDs
The table below shows supported disk drives and SSDs for all XCubeSAN series models.
This can be a reference for you to purchase suitable disk drives or SSDs for your system.
QSAN has qualified the popular SAS HDDs and SAS/SATA SSDs available in the market; to
ensure that you have the highest level of flexibility in choosing the most advanced HDDs or
SSDs available from the manufacturers or purchase the best cost/performance SAS HDDs
or SAS/SATA SSDs from the market, to suit your budget/performance. We hope that this will
significantly reduce your IT infrastructure investment cost. If you want to check the
compatible HDDs or SSDs for your XCubeSAN system, please refer to the Compatibility
Matrix table.
Table 2-4
Supported Disk Drive Types
Form Factor of Disk Drive Tray
Drive Type
LFF 3.5”
SFF 2.5”
Connection Interface
HDD
SAS, NL-SAS
SSD
SAS, SATA3
HDD
SAS, NL-SAS
SSD
SAS, SATA4
System Components Overview
17
INFORMATION:
3
When installing SATA SSDs in dual controller models, it needs to install
optional SATA 6Gb MUX board and bracket for 3.5” disk drive tray
(model name: HDM-351).
4
When installing SATA SSDs in dual controller models, it needs to install
optional SATA 6Gb MUX board and bracket for 2.5” disk drive tray
(model name: HDM-251).
Please contact a QSAN authorized reseller for details purchasing
information.
2.4.
Rear Panel
The following content outlines the detail of the XCubeSAN series rear panel and
components. In this section, you will learn the name and location of the key components
and modules in the rear panel.
2.4.1. Rear Panel Layout
Figures and the table below illustrate the LFF and SFF system rear panel layout.
18
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
Figure 2-5
LFF & SFF Rear Panel Layout
Table 2-5
Number
LFF & SFF Rear Panel Layout
Description
1
Power Supply Unit 1
2
Fan Module 1
3
Slot for Cache-to-Flash Module: Flash Module
4
Controller Module 15
5
Controller Module 2
6
Power Supply Unit 2
7
Fan Module 2
8
Slot for Cache-to-Flash Module: Power Module
INFORMATION:
5
If the XCubeSAN chassis is configured with a single controller module,
the controller module MUST be installed in the upper slot.
System Components Overview
19
2.4.2. Controller Module
The following image and table illustrate each component of a controller module. In this
section, you will learn the name and location of each port, LED and host cards (optional
parts).
Figure 2-6
20
General View of the Controller Module
= Controller Status LED
= Dirty Cache LED
= Master/Slave LED
= Unique Identifier LED
Figure 2-7
Components of the Controller Module
Table 2-6
Number
Description of the Controller Module Components
Description
1
Host Card Slot 1 (host card is an optional part)
2
Buzzer Mute Button
3
Host Card Slot 2 (host card is an optional part)
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
4
Reset Button6
5
Console Port (3.5mm jack to RS232)7
6
Service Port (UPS)8
7
Management Port
8
USB Port 1
9
USB Port 2
10
10GbE iSCSI (RJ45) Port 1
11
10GbE iSCSI (RJ45) Port 2
12
12Gb/s SAS Wide Port 1 (SFF8644)
13
12Gb/s SAS Wide Port 2 (SFF8644)
INFORMATION:
6
Press the button for 3 seconds to progress reset the management port
IP and admin’s password immediately. The default settings are:
 Reset Management Port IP address to DHCP, and then fix IP address:
169.254.1.234/16. It is recommended to confirm the IP address
obtained by DHCP through the optional USB LCM.
 Reset admin’s Password to 1234.
7
Console cable (NULL modem cable) to connect from console port of the
storage system to a RS 232 port on the management PC. The console
settings are on the following: Baud rate: 115,200, 8 data bit, no parity, 1
stop bit, and no flow control; terminal Type: vt100.
8
XCubeSAN series supports traditional UPS via a serial port and network
UPS via SNMP. If using the UPS with a serial port, connect the system to
the UPS via the included cable for communication. (The cable plugs into
the serial cable that comes with the UPS.) Then set up the shutdown
values for when the power goes out.
For a greater understanding of the related color and the behavior of the controller module,
please refer to the chapter 5.2, Rear Panel section in the Descriptions of LEDs and Buttons
chapter.
System Components Overview
21
2.5.
Power Supply Unit
All XCubeSAN series models are equipped with two redundant and hot swappable PSUs
(Power Supply Units). The PSU for 3U/4U systems and 2U systems are the same, but the
installation direction is different. (If you pull out the PSU from the system chassis, for 4U/3U
system, the sticker on the PSU will be at down side; for 2U system, the sticker will be at right
side). The images and the table below illustrate the location of PSU in the LFF or SFF
system.
Figure 2-8
22
Location of the Power Supply Unit in the LFF or SFF System
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
Table 2-7
Number
Location of the Power Supply Unit in the LFF or SFF System
Description
1
PSU 1
2
PSU 2
Figure 2-9
Components of the Power Supply Unit
Table 2-8
Number
Components of the Power Supply Unit
Description
1
PSU Release Tab
2
PSU Power Cord Connect
3
PSU Handle
4
PSU LED Indicator
If you want to learn more about the related color and behavior of the PSU LED, please refer
to the chapter 5.2, Rear Panel section in the Descriptions of LEDs and Buttons chapter.
2.6.
Fan Module
All XCubeSAN series models are equipped with two redundant and hot swappable fan
modules. The fan module for 4U/3U systems are the same, however 2U systems are
different. Each fan module includes two fans. Images and tables below illustrate the
System Components Overview
23
location and mechanical components of the fan module that is installed in the LFF and SFF
system.
Figure 2-10
24
Location of Each Fan Module Installed in the LFF or SFF System
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
Table 2-9
Number
2.7.
Location of Each Fan Module Installed in the LFF or SFF System
Description
1
Fan 1 and Fan 2
2
Fan 3 and Fan 4
Figure 2-11
Mechanical Components of the Fan Module
Table 2-10
Number
Mechanical Components of the Fan Module
Description
1
Fan Module Release Tab
2
Fan Module Handle
Cache-to-Flash Memory Protection
In the event of power loss, the I/O cache data stored in the volatile memory will be lost; this
can cause data inconsistency especially in database applications. The XCubeSAN series
can provide an optional Cache-to-Flash memory protection function that will safely transfer
the memory cache data to a non-volatile flash device for permanent preservation. The
optional Cache-to-Flash module comes with an M.2 flash module and either a BBM (Battery
Backup Module) or a SCM (Super Capacitor Module).
System Components Overview
25
Figure 2-12
Table 2-11
Number
26
Location of the Cache-to-Flash Module
Location of the Cache-to-Flash Module
Description
1
Slot for Flash Module
2
Slot for Power Module
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
Figure 2-13
The Cache-to-flash Module – BBM (Battery Backup Module) Pack
Figure 2-14
The Cache-to-flash Module – SCM (Super Capacitor Module) Pack
2.7.1. Mechanism of Cache Data Protection
The following image is the working sequence of QSAN Cache-to-Flash workflow.
Figure 2-15
Cache-to-Flash Workflow
Cache-to-Flash technology will first flush CPU cache to memory RAM, then flush memory
RAM to M.2 flash module to maintain the upmost data consistency. It leverages the
strength of both BIOS and CPU to quickly backup memory RAM data to the flash module. In
order to quickly move data from memory RAM to flash module, M.2 PCI‐Express interface
System Components Overview
27
flash module is selected for better performance and less power consumption. In Cache‐to‐
Flash recovery phase, BIOS will check C2F flag status. If C2F flag is ON, I/O cache data will
be recovered from the M.2 flash module and then continue normal booting. If C2F flag is
OFF, the normal booting process continues. Compared with traditional BBM solution of 72
hours standard, Cache-to-Flash technology is more efficient, less risky and consumes less
power.
2.7.2. Features of the Cache-to-Flash Module
The optional Cache-to-Flash module comes with a M.2 flash module and either a BBM or a
SCM. All modules are hot pluggable with zero system downtime for extra availability and
reliability. M.2 flash module can be plugged in on the left hand side from the rear of the
chassis. Power module can be plugged in on the right hand side from the rear of the chassis.
Please be noted that the BBM can protect all memory capacity. But the SCM can protect up
to 16GB memory per controller. If your controller memory is higher than 16GB, please select
BBM solution.
Table 2-12
Device
28
Protection Memory Capacity by Different Cache-to-Flash Module
Protection Memory Capacity
Battery Backup Module + Flash Module
Protect all memory capacity
Super Capacitor Module + Flash Module
Protect up to 16GB memory per controller
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
3.
Installing the System Hardware
This chapter will show you the detailed procedure of the XCubeSAN series hardware
installation and initial configuration.
3.1.
Installation Checklist
To ensure a successful system installation and initial configuration, you can follow the
procedures in the checklist below by order.
3.2.
Table 3-1
Step
Installation Checklist
Task
1
Installing disk drives into the trays
Chapter 3.2
2
Installing the optional host cards
Chapter 3.3
3
Installing the optional memory modules
Chapter 3.4
4
Installing the optional cache-to-flash modules
Chapter 3.5
5
Installing the optional slide rails
Chapter 3.6
6
Installing the trays into the system
Chapter 3.7
7
Connecting the system to a host
Chapter 3.8
8
Connecting power cords and powering on the system
Chapter 3.9
9
Connecting a UPS
Chapter 3.12
10
Connecting the optional USB LCM
Chapter 3.13
11
Discover and carry out the initial configure for the
system
Chapter 3.14
Where to Find the
Detail Procedure
Installing Disk Drives into the Trays
Key Components of the Disk Drive Tray
The following content illustrates the key components of both LFF and SFF disk drive trays.
Installing the System Hardware
29
Figure 3-1
Front Side Components of LFF & SFF Disk Drive Trays
Table 3-2
Front Side Components of LFF & SFF Disk Drive Trays
Item Number
Description
1
Carrier Handle Release Button
2
Release Button Lock
3
Carrier Handle
Unlock the Disk Drive Tray and Remove from the System
The standard position of the disk drive tray is locked to prevent damage during transport.
You must unlock disk drive trays before starting to install drives into the system chassis.
The following content is the detailed steps for removing a disk drive tray from the system:

Unlock release button lock: shift the lock from left to right. (LFF and SFF trays)

Procedure of opening the LFF disk drive tray carrier handle: shift the carrier handle
release button from right to left; then carrier handle will automatically pop out.

Procedure of opening the SFF disk drive tray carrier handle: shift the carrier handle
release button from up to down; then carrier handle will automatically pop out.
30
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
Figure 3-2
Unlock and Open the Carrier Handle of a Disk Drive Tray (LFF)
Figure 3-3
Unlock and Open the Carrier Handle of a Disk Drive Tray (SFF)

The following content is the procedure for removing disk drive trays from the system:
。 Hold the carrier handle and pull the disk drive tray out until it is free of the disk drive
bay.
。 Repeat steps above for another empty disk drive trays that you would like to remove.
Installing the System Hardware
31
32
Figure 3-4
Hold the Carrier Handle and Pull out the Disk Drive Tray (LFF)
Figure 3-5
Hold the Carrier Handle and Pull out the Disk Drive Tray (SFF)
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
Installing a Disk Drive into a Tray
Following contents and figures are detail steps of installing a disk drive into the tray.

For installing an LFF disk drive into an LFF tray
。 Place a disk drive tray onto a stable surface.
。 Align the disk drive to the tray (with disk connector facing away from carrier handle)
and align four disk drive tray screw holes located on both sides of the hard drive
。 Install and tighten all four screws to secure the disk drive within the tray.
Figure 3-6

Align a Disk Drive & Install into a Tray (LFF-to-LFF)
For installing an SFF disk drive into an LFF tray
。 Place a disk drive tray onto a stable surface.
。 Align the disk drive to the tray with the connector facing away from the carrier
handle.
。 Align four disk drive tray screw holes (front row at the bottom side of the tray for
SAS interface disk drive; a rear row for SATA interface SSD) to the disk drive.
Installing the System Hardware
33
。 Install and tighten all four screws to secure disk drive.
Figure 3-7

Align a Disk Drive & Install into a Tray (SFF-to-LFF)
For installing an SFF disk drive into an SFF tray
。 Place a disk drive tray onto a stable surface.
。 Remove the supporting bracket. Then align the disk drive with the connector facing
away from the carrier handle.
。 Align four disk drive tray screw holes on both sides of the disk tray.
。 Install and tighten all four screws to secure disk drive within the tray.
34
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
Figure 3-8
Align a Disk Drive & Install into a Tray (SFF-to-SFF)
TIP:
Please plug-in any of the first four hard drives, then event logs can be
saved and displayed in next system boot up. Otherwise, the event logs
cannot be saved.
The table below shows the available disk drive trays, MUX board with bracket, and their
descriptions.
Table 3-3
Available Disk Drive Trays for XCubeSAN Series
Model Name
Picture
Description
HDT-351
3.5” Disk Drive Tray
HDM-351
SATA 6Gb MUX Board and
Bracket for HDT-351
(2.5" SATA drives only)
Applied Models
XS5224
XS5216
XS5212
XS3224
XS3216
XS3212
XS1224
XS1216
XS1212
HDT-251
2.5” Disk Drive Tray
XS5226
XS3226
XS1226
HDM-251
SATA 6Gb MUX Board and
Bracket for HDT-251
Installing the System Hardware
35
3.3.
Installing the Optional Host Cards
The XCubeSAN series comes with two on-board 10GbE iSCSI ports on each controller. If you
want to expand the number of host ports, purchase QSAN host cards (optional components)
will be the fastest and most cost-efficiency choice.
There are several types of host cards that are available for selection. You can configure a
Fibre Channel SAN by using QSAN 16Gb Fibre Channel host cards; you can choose a iSCSI
SAN by using 10GbE via SFP+, 10GBASE-T, or 1GBASE-T iSCSI host cards. The table below
shows the available host card types, model names, and their descriptions.
Table 3-4
Available Host Cards for XCubeSAN Series
Model Name
Picture
Description
RHCF32P2
2-port 32Gb Fibre Channel
Host Card (SFP28)
HQ-16F4S2
4-port 16Gb Fibre Channel
Host Card (SFP+)
HQ-16F2S2
2-port 16Gb Fibre Channel
Host Card (SFP+)
RHCE25P2
2-port 25GbE iSCSI Host Card
(SFP28)
HQ-10G4S2
4-port 10GbE iSCSI Host Card
(SFP+)
36
HQ-10G2T
2-port 10GBASE-T iSCSI Host
Card (RJ45)
HQ-01G4T
4-port 1GBASE-T iSCSI Host
Card (RJ45)
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
Applied Models
XS5200 Series
XS3200 Series
XS1200 Series
CAUTION:
You must remove the controller module from the system chassis before
starting the host card installing procedures.
Host card can NOT hot plug in the controller module. Hot plug in the host
card might cause system hang up. You should remove the controller
module from the system chassis before installing / removing host card.
Please DO NOT attempt to hot plug in the host card.
Following figure is the overview of the host card installation slots.
Figure 3-9
Host Card Installation Slots
Table 3-5
Host Card Installation Slots of a Controller
Item Number
Description
1
Host Card Slot 1
2
Host Card Slot 2
Please refer to following tables for supported installing location and combination of host
cards to keep the optimized system performance and prevent any unexpected incidents.
Installing the System Hardware
37
Table 3-6
Supported Installing Location and Combination of the Host Cards
Controller
Connection Type
Model Type
Slot 1
Slot 2
Number
Single Controller
CTRL 1
RHCF32P2
Empty
or
or
HQ-16F4S2
RHCF32P29
or
or
HQ-16F2S2
HQ-16F4S29
or
HQ-16F2S29
N/A
FC SAN
32Gb FC (SFP28)
or
16Gb FC (SFP+)
CTRL 1
RHCF32P2
Empty
or
or
HQ-16F4S2
RHCF32P29
or
or
HQ-16F2S2
HQ-16F4S29
or
HQ-16F2S29
Dual Controller
CTRL 2
RHCF32P2
or
HQ-16F4S2
or
HQ-16F2S2
Empty
or
RHCF32P29
or
HQ-16F4S29
or
HQ-16F2S29
Empty
iSCSI SAN
25GbE (SFP28)
or
10GbE (SFP+)
Single Controller
CTRL 1
or
10GBASE-T (RJ45)
or
1GBASE-T (RJ45)
or
RHCE25P29
or
HQ-10G4S29
or
or
HQ-01G4T
HQ-10G2T
or
HQ-01G4T
N/A
Dual Controller
38
RHCE25P2
or
HQ-10G4S2
or
HQ-10G2T
CTRL 1
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
RHCE25P2
or
HQ-10G4S2
Empty
or
RHCE25P29
or
HQ-10G2T
or
HQ-01G4T
CTRL 2
Single Controller
CTRL 1
or
HQ-10G4S29
or
HQ-10G2T
or
HQ-01G4T
RHCE25P2
Empty
or
or
HQ-10G4S2
RHCE25P29
or
or
HQ-10G2T
HQ-10G4S29
or
or
HQ-01G4T
HQ-10G2T
or
HQ-01G4T
RHCF32P2
or
HQ-16F4S2
or
HQ-16F2S2
RHCE25P29
or
HQ-10G4S29
or
HQ-10G2T
or
HQ-01G4T
N/A
Mix SAN
32/16Gb FC +
25/10/1GbE
CTRL 1
RHCF32P2
or
HQ-16F4S2
or
HQ-16F2S2
Dual Controller
CTRL 2
RHCE25P29
or
HQ-10G4S29
or
HQ-10G2T
or
HQ-01G4T
RHCF32P2
RHCE25P29
or
or
HQ-16F4S2
HQ-10G4S29
or
or
HQ-16F2S2
HQ-10G2T
or
HQ-01G4T
9
Slot 2 provides 20Gb bandwidth.
Installing the System Hardware
39
CAUTION:
If you change the host card type in the same slot, the system needs to be
reset to factory default to make the host card change effective. If you
want to learn more about how to reset your system to factory, please refer
to the chapter 6.5.5, Rest to Factory Default section in the XCubeSAN
SANOS 4.0 Software Manual.
All dual controller XCubeSAN series models must have installed the same
type of host cards into the same slot number to keep the optimized
system performance.
INFORMATION:
Due to the total bandwidth of slot 2 is 20Gb. It CAN NOT satisfy four ports
of 10GbE iSCSI with full speed, we strongly recommend combining two
ports by enabling link aggregation for failover. Such as combining port 1
and port 2 as LAG (Link Aggregation Group) 1, port 3 and port4 as LAG 2.
If you want to learn more about how to setup link aggregation, please
refer to the chapter 7.3.1, Configure iSCSI Ports section in the XCubeSAN
SANOS 4.0 Software Manual.
Procedures of the Host Card Installation
The following content and images are detailed steps for installing a host card into the
system.

Remove the controller from the system chassis.
The following image and table are the introduction of the mechanical components of a
controller module.
40
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
Figure 3-10
Mechanical Components of the Controller Module
Table 3-7
Number
Mechanical Components of a Controller Module
Description

1
Release Lever
2
Screw
The following content and images are detailed steps for removing the controller module
from the system chassis.

Use a Phillips screwdriver to loosen the thumb screws on each release levers.

Pull down both levers at the same time and then pull out about half length of the
controller module by holding two release levers.

Use one hand to hold one end of the controller module (the side with release levers) and
the other hand hold the bottom of the controller; pull out the controller module until it is
free from the system chassis.
Installing the System Hardware
41
Figure 3-11

Steps of Removing the Controller Module
Remove the dummy host card cage by loosening two screws of the dummy host card
cage and then take dummy host card cage from controller module.
Figure 3-12
42
Procedures of Removing the Host Card Dummy Cage
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.

Align the host card to the slot to be installed and then push all the way into the controller
cage until hear a “click” sound and make sure the host card is well connected with the
connector in the controller module.
Figure 3-13
Procedures of Installing the Host Card

Repeat procedures above if there are other host adapter cards need to be installed.

You must install GBIC (s) for the Fibre Channel or 10GbE host cards before connecting
the cables from the storage system to the host sides.

Install the controller module into the system chassis if the host card installation
completed.
Confirm the Host Card Installation
If the host card is installed properly, you can check the host card connections status in
SANOS UI -> HOST CONNECTIVITY -> Overview. If your host cards are properly installed, the
status column will show the connection speed.
Installing the System Hardware
43
Figure 3-14
3.4.
Connection and Status of the Host Cards
Installing the Optional Memory Modules
Standard system memory capacity for XCubeSAN series models: 4GB DDR4 for XS3200 /
XS1200 and 8GB DDR4 for XS5200. If you purchase additional optional memory module for
your storage system, please refer to the following image and table for the suggested
sequence of memory module installation. It is requested that the installation slot and
capacity of the memory module MUST be exactly the same for both controller.
The table below shows the available memory modules and their descriptions.
44
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
Table 3-8
Memory Modules for XCubeSAN Series
Model Name
Picture
Description
Applied Models
DIM-D44GB
DDR4 ECC 4GB Memory
XS5200 Series
Module
XS3200 Series
XS1200 Series
DIM-D48GB
DDR4 ECC 8GB Memory
Module
DIM-D416GB
DDR4 ECC 16GB Memory
Module
DIM-D432GB
DDR4 ECC 32GB Memory
XS5200 Series
Module
XS3200 Series
In XS3200 and XS5200, there are four DIMM slots for expansion of memory capacity. The
installation sequence for the memory module with the same capacity should be: #3  #2
 #4 due to slot #1 and #2 are memory bank 1; slot #3 and #4 are bank 2. Balance the
memory size of two banks will keep the optimized system performance. The installation
sequence is applicable for dual or single controller module.
Installing the System Hardware
45
Figure 3-15
The Installation Sequence of the Memory Module in XS3200 and XS5200
The following table is the suggested installation sequence for optional memory module.
Table 3-9
46
The Installation Sequence for Optional Memory Module in XS3200 and XS5200
Bank 1
Bank 2
Total Memory
Slot #1
Slot #2
Slot #3
Slot #4
4GB
-
-
-
4GB
4GB
-
4GB
-
8GB
4GB
-
8GB
-
12GB
4GB
-
8GB
8GB
20GB
4GB
-
16GB
-
20GB
4GB
-
16GB
16GB
36GB
4GB
4GB
4GB
4GB
4GB
4GB
4GB
4GB
8GB
4GB
4GB
8GB
8GB
24GB
4GB
4GB
16GB
-
24GB
4GB
4GB
16GB
16GB
40GB
8GB
-
-
-
8GB
8GB
-
8GB
-
16GB
8GB
-
16GB
-
24GB
8GB
-
16GB
16GB
40GB
8GB
8GB
8GB
-
24GB
8GB
8GB
8GB
8GB
32GB
8GB
8GB
16GB
-
32GB
8GB
8GB
16GB
16GB
48GB
16GB
-
-
-
16GB
16GB
-
16GB
-
32GB
16GB
16GB
16GB
-
48GB
16GB
16GB
16GB
16GB
64GB
32GB
-
-
-
32GB
32GB
-
32GB
-
64GB
32GB
32GB
32GB
-
96GB
32GB
32GB
32GB
32GB
128GB
12GB
4GB
16GB
16GB
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
CAUTION:
To ensure the system stability, you MUST install genuine QSAN memory
modules for system memory size expansion. In addition, the DIMM type
of 32GB is RDIMM, and the others are UDIMM. The platform does not
support mixing of DIMM, so there are not allowed the combinations of
mixing 32GB.
TIP:
Insert two DIMMs or more will boost performance.
In XS1200, there are two DIMM slots for expansion of memory capacity. The installation
sequence is also applicable for dual or single controller module.
Figure 3-16
The Installation Sequence of the Memory Module in XS1200
Installing the System Hardware
47
The following table is the suggested installation for optional memory module.
Table 3-10
The Installation Sequence for Optional Memory Module in XS1200
Bank 1 / Slot #1
Bank 2 / Slot #3
Total Memory
3.5.
4GB
-
4GB
4GB
4GB
8GB
4GB
8GB
12GB
4GB
16GB
20GB
8GB
8GB
16GB
8GB
16GB
24GB
16GB
-
16GB
16GB
16GB
32GB
Installing the Optional Cache-to-Flash Modules
The Cache-to-Flash module is a combination of a flash memory and a power module for
write-back data protection in the event of a sudden and unexpected power loss. The table
below is the available Cache-to Flash module list. If you want to purchase cache-to-flash
module, please contact your nearest local reseller or visit QSAN official web site:
https://qsan.com/location
The table below shows the available cache-to-flash modules and their descriptions.
Table 3-11
Available Cache-to-flash Modules for XCubeSAN Series
Model Name
Picture
Description
Applied Models
C2F-BM128G
Cache-to-Flash Module :
XS5200 Series
C2F-BBMD + C2F-FLHMD
XS3200 Series
XS1200 Series
C2F-SP128G
Cache-to-Flash Module :
C2F-SP16G + C2F-FLHMD
(Protect up to 16GB memory per
controller)
C2F-BBMD
Battery Backup Module for
Cache-to-Flash
C2F-SP16G
Super Capacitor Module for
Cache-to-Flash
(Protect up to 16GB memory per
controller)
48
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
C2F-FLHMD
Flash Module for Cache-toFlash
CAUTION:
The flash module of Cache-to-Flash is hot swappable because it is a PCIe
device. Before removing the flash module from the system chassis, you
must press the attention button until the flash module status LED finished
blinking. Otherwise, the flash module maybe damage. For more
information about Cache-to-Flash modules, please refer to the chapter
5.2.4, Cache-to-Flash Module LEDs and Button section and the chapter
6.5, Removing the Cache-to-Flash Modules section.
Installing Cache-to-Flash Modules
The following content and images are steps for installing cache-to-flash modules.

Install locations for the cache-to-flash modules
Figure 3-17

Location of the Cache-to-Flash Module
Components of the cache-to-flash modules
Installing the System Hardware
49
Figure 3-18
Components of the Cache-to-Flash Modules
Table 3-12
Item
Components of the Cache-to-Flash Modules
Number
Description
Flash
Module
1
Flash Module Release Tab
2
Flash Module Attention Button
3
Flash Module Handle
4
Flash Module Status LED
5
Flash Module Power LED
6
Power Module Release Tab
7
Power Module Handle
Power
Module

Remove the dummy cache-to-flash cage by losing the screw on it and then remove the
dummy cage from the system chassis. Follow the same procedure for both sides.
Figure 3-19
50
The Dummy Cage Screw Location of the Cache-to-Flash Module
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.

Align the flash module cage to the slot and then push it all the way into the system
chassis until hear a “click” sound (for 4U/3U chassis, release tabs of both flash and
power modules are facing left hand side while installing into the system; 2U chassis
release tabs of both flash and power modules are facing upward while installing into the
system).
Figure 3-20

Installing the Flash Module
Align the power module cage to the slot and then push it all the way into the system
chassis until hear a “click” sound.
Figure 3-21
Installing the Power Module
Installing the System Hardware
51
Confirm the Cache-to-Flash Module Installation
After the cache-to-flash modules are installed, you can check the status and information
about cache-to-flash module in the SANOS UI -> SYSTEM SETTINGS -> Power -> Cache to
Flash. If the flash module and power module are properly installed, the status will display
Good.
Figure 3-22
3.6.
Status and Information of Cache-to-Flash Module
Installing the Optional Slide Rails
If you did not purchase QSAN qualified slide rails, please skip this section. The table below
shows the available slide rail, model name, and its description.
Table 3-13
Available Slide Rails for XCubeSAN Series
Model Name
Picture
Description
SLR-RM3640
Slide Rail
Applied Models
XS5200 Series
XS3200 Series
XS1200 Series
INFORMATION:
Slide rails is an optional part of all XCubeSAN series models, if you did not
purchase QSAN qualified slide rails, you can skip the fourth step of the
system installation tasks. If you want to purchase QSAN qualified slide
rails: full extension and thin slide with tool-less bracket: AA612508 series,
please contact QSAN authorized reseller.
52
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
CAUTION:
The populated XCubeSAN system can be very heavy, to avoid any
potential injury or harm to installers, or damage to the system, we strongly
recommend at least two certified operators or engineers perform the
system installation.
TIP:
Install the disk drive trays into the system after the system chassis is
mounted in the rack. Doing this can reduce the loading of the overall
weight when you mount the system chassis in the rack.
1. First step of the slide rails installation
。 Take the slide rails from the carton.
。 Pull the inner rail out and slide the intermediate rail back.
Figure 3-23
First Step of the Slide Rails Installation
2. Second step of the slide rails installation
。 Install the inner member onto the chassis.
Installing the System Hardware
53
Figure 3-24
Second Step of the Slide Sails Installation
3. Third step of the slide rails installation
。 Install the outer rail/bracket assembly to the frame.
。 Repeat this installation step for the other side.
Figure 3-25
54
Third Step of the Slide Rails Installation
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
4. Fourth step of the slide rails installation
。 Pull the middle member fully extended in locked position.
。 Ensure ball bearing retainer is located at the front of the middle member.
。 Insert chassis into middle-outer member.
。 When hitting the stop, pull/push release tab to unlock and retract chassis into rack.
。 Use M5x20 screws to fasten the chassis ear.10
INFORMATION:
10
If you purchase optional slide rails, M5x20 screws that are dedicated for
optional slide rails are packed in the screws pack.
Figure 3-26
3.7.
Fourth Step of the Slide Sails Installation
Installing the Trays into the System
Before installing, please check if the carrier handle is at the open position. The following
procedure is for installing a tray into both LFF and SFF systems.
The following content and images are detailed steps for installing a tray into the system.

Align a disk drive with the tray to the empty bay you would like to install and then push it
all the way into the disk drive bay until the carrier handle is at closed position.

Lock the release button lock by pushing the lock from right to left.
Installing the System Hardware
55

Refer to the label on the system chassis for disk drive numbering. (Disk drive
numberings of 2U 26-bay are printed on the chassis.)
3.8.
Figure 3-27
Install a Tray into the System and Lock the Release Button Lock (LFF)
Figure 3-28
Install a Tray into the System and Lock the Release Button Lock (SFF)
Connecting the System to a Host
The XCubeSAN series products are equipped with two on-board 10GbE iSCSI (RJ45) ports
per controller for data host connections and dual SAS3 expansion ports for expansion by
adding up to nine XCubeDAS series enclosures. To learn more about advanced types of
cabling, please refer to the chapter 4, Deployment Types and Cabling.
56
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
3.8.1. Connecting to the Management Ports
XCubeSAN series models are equipped with one 1Gb BASE-T (RJ45) management port
onboard per controller to allow access to the web based SANOS management system. The
following image is the example of the cabling for the XCubeSAN management ports.
Switch
XCubeSAN
Figure 3-29
Cabling Example of the Administrator to the XCubeSAN Management Port
3.8.2. Dual Path (MPIO) Deployment
The following images illustrate some examples of deployment types for dual controller
XCubeSAN series. MPIO (MultiPath I/O) configurations are designed to provide HA (High
Availability) data connections to ensure data consistency in the rare event of a failure in the
host connectivity from a single path.
Installing the System Hardware
57
One Server / One HBA / Two Switches / One XCubeSAN / Dual Path
The following figure shows an example of a dual controller, connect enclosure configuration
with one server accessing the storage via switches. One server is connected to a dual
controller XCubeSAN series using CAT 6 network cables.
Server
Switch
XCubeSAN
Figure 3-30
One Server / One HBA / Two Switches / One XCubeSAN / Dual Path
3.8.3. Expansion Deployment
One Server / One HBA / One XCubeSAN / One XCubeDAS / Dual Path
The following figure shows an example of a dual controller, connect enclosure configuration
with one server accessing the storage. One server is connected to a dual controller
XCubeSAN series using CAT 6 network cables. And a dual controller XCubeSAN series
connected to a dual controller XCubeDAS XD5300 series using mini SAS HD to mini SAS HD
cable (SAS 12G expansion cable with Wake-on-SAS, SFF-8644 to SFF-8644).
58
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
Server
XCubeSAN
Wake-on-SAS Cable
Wake-on-SAS Cable
XCubeDAS
Figure 3-31
3.9.
One Server / One HBA / One XCubeSAN / One XCubeDAS / Dual Path
Connecting Power Cords and Powering ON the System
Before you power on your XCubeSAN system for the first time, please make sure following
tasks are done:

Check the power cord type. The power cords for the XCubeSAN series will vary
depending on your country/region. If you find the power cords included with your
XCubeSAN system doesn’t match your current country/region, you may need to buy an
adapter for each power cord to connect the power outlet.
Power cord ratings:
。 100 – 127V~ 10A
。 200 – 240 V~ 5A

Install all disk drives in the system so the controllers can identify and configure them at
power-up.

Connect cables that connect the management port and data ports to your network, and
then power cords to the system; finally press the power button once to power on the
XCubeSAN.
Installing the System Hardware
59
Figure 3-32
Press the Power Button One Time to Power on the System
INFORMATION:
The power cord rating is the minimum requirement. The rating of the
power cord that you purchase must equal to or higher than the minimum
requirement to ensure the system safety and reliability.
Figure 3-33
PSU Power Cord Connects
INFORMATION:
The Following are the operational conditions for all XCubeSAN series
models:
Temperature:

Operating temperature 0°C to 40°C

Shipping temperature -10°C to 50°C
Relative Humidity:
60

Operating Relative Humidity 20% to 80% non-condensing

Non-Operating Relative Humidity 10% to 90%
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
TIP:
The XCubeSAN series will remember the current power state when the
power failed by accent. If the system is online state, after power is
recovered, the system will power on automatically. If the system is offline,
the system will keep power off.
3.10. Powering OFF the System
To power off the system, please follow the steps outlined below:

Stop all I/O from all hosts to the SAN systems.

Shut down the SAN system by one of the methods that are described below:
。 Press and hold the power button for 4 seconds.
Figure 3-34
Power off the System by Power Button
。 Via SANOS UI to shut down the system power. If you want to power off the system
via Web UI, please go to SYSTEM SETTINGS -> Maintenance -> Reboot / Shutdown;
click Shutdown to power off the system.
Installing the System Hardware
61
Figure 3-35
Power off the System via Web UI
3.11. Wake-on-LAN / Wake-on-SAS to Power ON / OFF the System
QSAN’s Wake-on-SAS technology allows you to remotely power on/off all cascaded XD5300
expansion enclosures by using QSAN proprietary SAS cables. You can power on the
XCubeSAN system remotely using the Wake-on-LAN feature. The XCubeSAN can work with
any available Wake-on-LAN freeware and shareware. Wake-on-SAS ensures that expansion
enclosures will not run idly, consuming electricity after the SAN storage system is shut
down for maintenance or other purposes. Wake-on-SAS can avoid unnecessary electricity
waste by allowing your devices to be on only when it is necessary. A further advantage of
Wake-on-SAS is that when you turn on the SAN, the expansion enclosures will wake
automatically, so there is no need to worry about degrading a volume if you forget to turn
them on first.
The table below shows the available expansion cable, model name, and its description.
Table 3-14
Available Expansion Cable for XCubeSAN Series
Model Name
Picture
Description
CBL-12SW150
SAS 12G Expansion Cable
with Wake-on-SAS, SFF-8644
XS5200 Series
XS3200 Series
to SFF-8644, 1.5 Meters
XS1200 Series
(This cable is not suitable for
connecting HBA or RAID card)
62
Applied Models
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
The following diagram shows that after the XCubeSAN storage receives the magic packet
being sent from the client’s computer, it powers on automatically and uses Wake-on-SAS
functionality to power-on the attached XD5300 expansion enclosures.
Figure 3-36
Wake-on-LAN and Wake-on-SAS Technology
3.12. Connecting a UPS
If users want to install a UPS (uninterruptible power supply) to provide clean power and also
offer protection against mains power failures, please follow the following instructions.

Before you purchase a UPS system, please check QSAN XCubeSAN series supported
UPS interfaces and communication types.
Installing the System Hardware
63

Supported types  UPS via SNMP, Serial UPS with COM port, and USB UPS.

Communication types  network UPS via SNMP, Serial UPS with COM port, and USB
UPS. Serial communication is the only supported type.

Connect the UPS to the XCubeSAN.
The following image is the location for the UPS connection.
Figure 3-37
Location for the UPS System Connection
The table below shows the available UPS cable, model name, and its description.
Table 3-15
Available UPS Cable for XCubeSAN Series
Model Name
Picture
Description
Applied Models
CBL-UPS
UPS Cable, Phone-jack, 1
XS5200 Series
Meter
XS3200 Series
XS1200 Series
For checking the UPS connection and status, please refer to the chapter 6.3.3, UPS Settings
and Status in the XCubeSAN SANOS 4.0 Software Manual.
3.13. Connecting the Optional USB LCM
If you purchased the USB LCM, please use the enclosed USB extension cable (A-male to Afemale) to connect to the system. The Following procedures are for the USB LCM
connection:

Connect the USB LCM to the female side of the USB extension cable.

Connect the male side of the USB extension cable to the USB port on the system front
pillar.
64
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
The table below shows the available USB LCM, model name, and its description.
Table 3-16
Available USB LCM for XCubeSAN Series
Model Name
Picture
Description
LCM-U162
Applied Models
Portable USB LCM
XS5200 Series
XS3200 Series
XS1200 Series
To learn more how to use USB LCM, please refer to the chapter 4.4, Accessing the
Management USB LCM in the XCubeSAN SANOS 4.0 Software Manual.
3.14. Discover and Carry Out the Initial Configuration for the System
After powering on the system, the next step is to discover the system on the network and
start the initial configuration. To discover the system, we suggest downloading our QFinder
application from the QSAN web site; this will hunt the network for your new SAN and allow
you to access it via the SANOS GUI. For more information about discovering your system
and the initial configuration, please refer to the chapter 3, Getting Started in the XCubeSAN
SANOS 4.0 Software Manual.
Installing the System Hardware
65
4.
Deployment Types and Cabling
This chapter will show detailed deployment types and cabling for the XCubeSAN series. You
can start to build up a deployment plan for your Fibre channel or iSCSI storage environment
by deploying your XCubeSAN systems to your desired host. For expansion you can also
attach the XCubeDAS series RAID expansion enclosures.
4.1.
Deployment Types
XCubeSAN series supports following deployment types:
Table 4-1
Deployment Types
Deployment Type
Description
Single Path
(for single or dual controller
models)
In a single path deployment, one path is connected from
the host/server to the XCubeSAN system. In this
deployment, only one controller in the enclosure is used.
Dual Path
In a dual path deployment, two paths are connected from
(for dual controller models)
the host/server to the XCubeSAN system. In this
deployment, both controllers in the system are used.
Because dual path deployments provide two paths to the
XCubeSAN system for redundancy even in the event of
device, cable, or power failure. In dual-path deployment
environment, disk drives must support dual paths I/O (SAS
interface).
Server Attached
(for single or dual controller
models)
In multi-server attached deployment, more than one server
is connected to the XCubeSAN system. In multi-server
attached deployment, both single and dual path
deployment modes are supported.
For more detail deployment type and cabling, please refer following sections.
66
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
4.2.
Cabling the System
The following examples illustrate how to configure the cabling for the XCubeSAN series.
Recommended SAS cable length for the host connection is less than 3 meters. If you want
to enable wake on SAS for the XCubeDAS enclosures, the QSAN genuine SAS cable with
sideband is required to enable this feature. The XCubeSAN supports a maximum of up to
626 drives for the system storage space expansion; both single and dual path cabling are
supported.
The table below shows the available cable, model name, and its description.
Table 4-2
The List of Available Cable for XCubeSAN Series
Model Name
Picture
Description
CBL-12SW150
SAS 12G Expansion Cable
with Wake-on-SAS, SFF-8644
to SFF-8644, 1.5 Meters
Applied Models
XS5200 Series
XS3200 Series
XS1200 Series
(This cable is not suitable for
connecting HBA or RAID card)
CBL-12SH150
SAS 12G Expansion Cable,
SFF-8644 to SFF-8644, 1.5
Meters
4.2.1. Expansion Configuration Rules
The table below shows the rule of configuration for the XCubeSAN series and XCubeDAS
expansion enclosures. You can refer the table below for maximum number of extension
enclosures and disk drives prior to performing system deployment.
Deployment Types and Cabling
67
Table 4-3
SAN System and Expansion Enclosure Configuration Rules
SAN Models Expansion
Max. No. of Max. No. of
Max. Raw Capacity
(LFF 10TB,
(LFF 16TB, SFF
Enclosures
Expansion
Disk Drives
SFF
2.4TB)
15.36TB)
Units
XS5212 /
XD5312 (2U
XS3212 /
XS1212
12-bay, LFF)
(2U 12-bay,
LFF)
10
2,112 TB
XD5316 (3U
16-bay, LFF)
10
12 + 10 x 16
= 172
1,720TB
2,752TB
XD5324 (4U
24-bay, LFF)
10
12 + 10 x 24
= 252
2,520TB
4,032TB
XD5326 (2U
10
12 + 10 x 26
744TB
4,185.6TB
rd
= 272
3 Party (4U
60-bay, LFF)
4
12 + 4 x 60 =
252
2,520TB
4,032TB
3rd Party (4U
4
12 + 4 x 102
4,200TB
6,720TB
102-bay, LFF)
= 420
XD5312 (2U
12-bay, LFF)
10
16 + 10 x 12
= 136
1,360TB
2,176TB
XD5316 (3U
16-bay, LFF)
10
16 + 10 x 16
= 176
1,760TB
2,816TB
XD5324 (4U
10
16 + 10 x 24
2,560TB
4,096TB
24-bay, LFF)
= 256
XD5326 (2U
26-bay, SFF)
10
16 + 10 x 26
= 276
784TB
4,249.6TB
3rd Party (4U
60-bay, LFF)
4
16 + 4 x 60 =
2,560TB
4,096TB
rd
256
3 Party (4U
102-bay, LFF)
4
16 + 4 x 102
= 424
4,240TB
6,784TB
XS5224 /
XD5312 (2U
10
24 + 10 x 12
1,440TB
2,304TB
XS3224 /
XS1224
12-bay, LFF)
(4U 24-bay,
LFF)
= 144
XD5316 (3U
16-bay, LFF)
10
24 + 10 x 16
= 184
1,840TB
2,944TB
XD5324 (4U
10
24 + 10 x 24
TB
4,224TB
24-bay, LFF)
68
1,320TB
= 132
26-bay, SFF)
XS5216 /
XS3216 /
XS1216
(3U 16-bay,
LFF)
12 + 10 x 12
= 264
XD5326 (2U
26-bay, SFF)
10
24 + 10 x 26
= 284
864TB
4,377.6TB
3rd Party (4U
60-bay, LFF)
4
24 + 4 x 60 =
264
2,640TB
4,224TB
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
3rd Party (4U
102-bay, LFF)
4
16 + 4 x 102
= 432
4,320TB
6,912TB
XS5226 /
XS3226 /
XD5312 (2U
12-bay, LFF)
10
26 + 10 x 12
= 146
1,262.4TB
2,319.36TB
XS1226
(2U 26-bay,
XD5316 (3U
10
26 + 10 x 16
1,662.4TB
2,959.36TB
SFF)
XD5324 (4U
24-bay, LFF)
10
26 + 10 x 24
= 266
2,462.4TB
4239.36TB
XD5326 (2U
26-bay, SFF)
10
26 + 10 x 26
= 286
686.4TB
4,392.96TB
3rd Party (4U
4
26 + 4 x 60 =
2,462.4TB
4,239.36TB
4,142.4TB
6,927.36TB
16-bay, LFF)
= 186
60-bay, LFF)
3rd Party (4U
102-bay, LFF)
266
4
26 + 4 x 102
= 434
4.2.2. Single Path Deployment
The following images illustrate some examples of deployment types for single controller
XCubeSAN series.
One Server / One XCubeSAN / Single Path
The following figure shows an example of a single controller, direct connect enclosure
configuration with one server accessing the storage. One server is direct connected to the
built-in 10GBASE-T iSCSI port in a single controller XCubeSAN series using CAT 6 network
cable.
Server
XCubeSAN
Figure 4-1
One Server / One XCubeSAN / Single Path
Deployment Types and Cabling
69
One Server / One XCubeSAN / One XCubeDAS / Single Path
The following figure shows an example of a single controller XCubeSAN series connected to
a single controller XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cable (SAS
12G expansion cable with Wake-on-SAS, SFF-8644 to SFF-8644).
Server
XCubeSAN
Wake-on-SAS Cable
XCubeDAS
Figure 4-2
One Server / One XCubeSAN / One XCubeDAS / Single Path
4.2.3. Dual Path (MPIO) Deployment
The following images illustrate some examples of deployment types for dual controller
XCubeSAN series. MPIO (MultiPath I/O) configurations are designed to provide HA (High
Availability) data connections to ensure data consistency in the rare event of a failure in the
host connectivity from a single path.
One Server / One HBA / Two Switches / One XCubeSAN / Dual Path
The following figure shows an example of a dual controller, connect enclosure configuration
with one server accessing the storage via switches. One server is connected to a dual
controller XCubeSAN series using CAT 6 network cables.
70
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
Server
Switch
XCubeSAN
Figure 4-3
One Server / One HBA / Two Switches / One XCubeSAN / Dual Path
One Server / One HBA / One XCubeSAN / One XCubeDAS / Dual Path
The following figure shows an example of a dual controller, connect enclosure configuration
with one server accessing the storage. One server is connected to a dual controller
XCubeSAN series using CAT 6 network cables. And a dual controller XCubeSAN series
connected to a dual controller XCubeDAS XD5300 series using mini SAS HD to mini SAS HD
cable (SAS 12G expansion cable with Wake-on-SAS, SFF-8644 to SFF-8644).
Deployment Types and Cabling
71
Server
XCubeSAN
Wake-on-SAS Cable
Wake-on-SAS Cable
XCubeDAS
Figure 4-4
One Server / One HBA / One XCubeSAN / One XCubeDAS / Dual Path
4.2.4. Multi-server Attached Cabling Deployment
The following images illustrate some examples of multi-server deployment types.
Two Servers / One HBA per Server / One XCubeSAN / Single Path
The following figure shows an example of a single controller, direct connect enclosure
configuration with two servers accessing the storage. Two servers are direct connected to
the built-in 10GBASE-T iSCSI port in a single controller XCubeSAN series using CAT 6
network cables.
Server
XCubeSAN
Figure 4-5
72
Two Servers / One HBA per Server / One XCubeSAN / Single Path
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
Two Servers / One HBA per Server / Two Switches / One XCubeSAN / Dual Path
The following figure shows an example of a dual controller, connect enclosures
configuration with two servers accessing the storage via switches. Two servers are
connected to a dual controller XCubeSAN series using CAT 6 network cables.
Server
Switch
XCubeSAN
Figure 4-6
Path
Two Servers / One HBA per Server / Two Switches / One XCubeSAN / Dual
Deployment Types and Cabling
73
Ten Servers / One HBA per Server / One XCubeSAN / Dual Path
If customers purchase optional host cards, the following is the cabling example. The
following figure shows an example of a dual controller, direct connect enclosure
configuration with ten servers accessing the storage. Two servers connect to the on-board
10GbE iSCSI (RJ45) ports. Eight servers connect to the optional host cards. To learn more
about host cards support and installation, please refer to the chapter 3.3, Installing the
Optional Host Cards.
Figure 4-7
74
Ten Servers / One HBA per Server / One XCubeSAN / Dual Path
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
4.2.5. Expansion Topology and Deployment
The following images illustrate some examples of expansion topology and deployment
types for dual controller XCubeSAN series.
Cascade Topology: One XCubeSAN / One XCubeDAS / Dual Path
The following figure shows an example of a dual controller XCubeSAN series connected to
a dual controller XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cable (SAS
12G expansion cable with Wake-on-SAS, SFF-8644 to SFF-8644).
XCubeSAN
Wake-on-SAS Cable
Wake-on-SAS Cable
XCubeDAS
Figure 4-8
Cascade Topology: One XCubeSAN / One XCubeDAS / Dual Path
Deployment Types and Cabling
75
Cascade Topology: One XCubeSAN / Two XCubeDAS / Dual Path
The following figure shows an example of a dual controller XCubeSAN series connected to
a dual controller XCubeDAS XD5300 series which is in turn connected to the second dual
controller XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cable (SAS 12G
expansion cable with Wake-on-SAS, SFF-8644 to SFF-8644).
XCubeSAN
Wake-on-SAS Cable
Wake-on-SAS Cable
XCubeDAS 1
Wake-on-SAS Cable
Wake-on-SAS Cable
XCubeDAS 2
Figure 4-9
76
Cascade Topology: One XCubeSAN / Two XCubeDAS / Dual Path
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
Reverse Topology: One XCubeSAN / Two XCubeDAS / Dual Path
The XCubeDAS can be connected in redundant connection mode based on forward
direction and backward direction. This provides the optimal networking reliability.
The following figure shows an example of a dual controller XCubeSAN series connected to
a dual controller XCubeDAS XD5300 series which is in turn connected to the second dual
controller XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cable (SAS 12G
expansion cable with Wake-on-SAS, SFF-8644 to SFF-8644). The connection in forward
direction is shown as blue cables. The connection in backward direction is shown as orange
cables.
XCubeSAN
Wake-on-SAS Cable
Wake-on-SAS Cable
XCubeDAS 1
Wake-on-SAS Cable
XCubeDAS 2
Wake-on-SAS Cable
Figure 4-10
Reverse Topology: One XCubeSAN / Two XCubeDAS / Dual Path
INFORMATION:
Reverse topology is available in SANOS firmware 1.1.0.
Deployment Types and Cabling
77
Tree Topology: One Server / Two XCubeDAS
The XCubeDAS can be connected in tree topology to reduce the latency.
The following figure shows an example of a dual controller XCubeSAN series connected to
two dual controller XCubeDAS XD5300 series using mini SAS HD to mini SAS HD cable (SAS
12G expansion cable with Wake-on-SAS, SFF-8644 to SFF-8644).
Wake-on-SAS Cable
XCubeSAN
Wake-on-SAS Cable
Wake-on-SAS Cable
XCubeDAS 1
Wake-on-SAS Cable
XCubeDAS 2
Figure 4-11
Tree Topology: One XCubeSAN / Two XCubeDAS / Dual Path
INFORMATION:
Tree topology is available in SANOS firmware 1.1.0.
4.2.6. Introduction of Remote Replication
If users purchase two or more XCubeSAN series systems and plan to deploy them in
different locations, the Remote Replication function in QSAN SANOS supports multiple
topologies to suit various disaster recovery configurations. The following remote replication
topologies are possible using native replication:
78
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
One-Directional
Figure 4-12
One-Directional Remote Replication
A Source Volume (S) in Site A is replicating to a Target Volume (T) in Site B. This is the most
basic remote replication topology.
Bi-Directional
Figure 4-13
Bi-Directional Remote Replication
Each system in a two system topology acts as a replication target for the other’s production
data. A Source Volume (S1) in Site A is replicating to a Target Volume (T1) in Site B. And a
Source Volume (S2) in Site B is replicating to a Target Volume (T2) in Site A.
One-to-Many
Figure 4-14
One-to-Many Remote Replication
Deployment Types and Cabling
79
A single source system replicates different storage resources to multiple target systems. A
Source Volume (S1) in Site A is replicating to a Target Volume (T1) in Site B. At the same
time, a Source Volume (S2) in Site A is replicating to a Target Volume (T2) in Site C. So does
S3 in Site A to T3 in Site D.
Many-to-One
Figure 4-15
Many-to One Remote Replication
Multiple source systems replicate to a single target system. A Source Volume (S1) in Site B
is replicating to a Target Volume (T1) in Site A. At the same time, a Source Volume (S2) in
Site C is replicating to a Target Volume (T2) in Site A. So does S3 in Site D to T3 in Site A.
Many-to-Many
Figure 4-16
Many-to Many Remote Replication
Combination with bi-Directional, one-to-many, and many-to-one, remote replication also
supports Many-to-Many topology. Multiple source systems replicate to multiple target
80
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
systems. A Source Volume (S1) in Site A is replicating to a Target Volume (T1) in Site B. At
the same time, a Source Volume (S2) in Site B is replicating to a Target Volume (T2) in Site
A. And does S3 to T3, S4 to T4, …, S8 to T8.
TIP:
Note that all supported topologies have a 1-to-1 configuration for each
individual replication session in the topology.
The maximum replication task quantity per system is 32. It means that 32
systems are the maximum quantity of any many-to-one or one-to-many
replication configuration.
If you want to learn more about the operations on remote replication, please refer to the
Chapter 12.3, Managing Remote Replications in the XCubeSAN SANOS 4.0 Software Manual.
Deployment Types and Cabling
81
5.
Descriptions of LEDs and Buttons
In this chapter, you can find all LED definitions and button behaviors of the XCubeSAN
series models. By reviewing this chapter, you will have a basic understanding about the
current status of the system or specific components by recognizing the LED status.
5.1.
Front Panel
In this session, we will describe the system controls and indicators, and the disk drive LEDs
in the front panel.
5.1.1. System Controls and Indicators
XCubeSAN features the button and indication module on the right ear. Please refer to the
following content for definitions of LED behaviors.
Figure 5-1
82
System Controls and Indicators
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
Table 5-1
Number
1
Descriptions of the System Controls and Indicators LEDs
Description
Definition
Enclosure Power
Power Button
Button/LED

Press the button one time to turn ON the
system power and keep pressing for 4
seconds to turn OFF the system power.
Power LED

Solid White: Power is ON (at least one
power supply unit is supplying power to

the system).
Blinking White: The system is in the stage

of boot or shutdown.
Off: The system is shutdown.
2
UID Button/LED
UID (Unique Identifier) button
 Press the button one time to turn it ON;
press it again to turn it OFF.
UID (Unique Identifier) LED
 Press the button to turn it ON, and press it
again to turn it OFF.
 Solid Blue: The system has been
identified.
 Off: The system has not been identified.
3
Enclosure Access
LED
Enclosure Access LED
(Indicate the host interface connectivity.)
 Blinking Blue: The host interface activity
is on-going.
 Off: There is no host interface activity.
4
Enclosure Status
LED
Status LED
(Indicate current health status of the system.)
 Solid Amber: System has errors including
PSU failure, abnormal voltage, abnormal
temperature, any fan module failed or

5
USB Port
removed, controller degraded, pool
degraded, pool failure, SSD cache pool
degraded, or SSD cache pool failure.
Off: The system is healthy.
The USB port can be plug in the LCM (LCD
Module).
Descriptions of LEDs and Buttons
83
5.1.2. Disk Drive LEDs
Please refer to the following content for definitions of LED behaviors.
Figure 5-2
Disk Drive Indicators of LFF & SFF Disk Drive Tray
Table 5-2
Number
Descriptions of Disk Drive LEDs
Description
Definition
1
Disk Drive Power LED
2
84
Disk Drive Status LED

Solid Blue: The disk drive is inserted and no
data access.

Blinking Blue: The disk drive is accessing
data.

Off: There is no disk drive inserted.


Solid Amber: There is disk drive error.
Blinking Amber (interval of 0.5 sec): The disk

drive is rebuilding.
Blinking Amber (interval of 0.05 sec): Identify

the disk drive.
Off: The disk drive is healthy.
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
5.2.
Rear Panel
In this session, we will describe the system control LEDs, PSU LEDs, host card LEDs, and the
cache-to-flash module LED in the rear panel.
5.2.1. Controller LEDs
Please refer to the following content for definitions of the LED behaviors.
Figure 5-3
The Controller LEDs
Table 5-3
Number
Descriptions of XCubeSAN Series Controller LEDs
Description
Definition
1
Controller Status LED


Solid Green: Controller status is normal.
Solid Red: System is booting or the controller
is failed.
2
Master / Slave LED
(only for dual
controllers)


Solid Green: This is the Master controller.
Off: This is the Slave controller.
3
Dirty Cache LED


Solid Amber: Data on the cache is waiting for
flush to disks.
Off: There is no data on the cache.

Solid Blue: The enclosure has been

identified.
Off: The enclosure is not being identified.

Solid Green: The connection is built and

normal.
Off: No connection is built.
4
UID (Unique Identifier)
LED
5
Management Port
Connection LED
Descriptions of LEDs and Buttons
85
6
Management Port
Accessing LED
7
8

Blinking Amber: Data is accessing.
10GbE iSCSI Port 1
LED

Blinking Amber: Data is accessing.
10GbE iSCSI Port 2

Blinking Amber: Data is accessing.
LED
5.2.2. Power Supply Unit LED
Please refer to the following content for definitions of the LED behaviors.
Figure 5-4
The Power Supply Unit LED
Table 5-4
Number
Descriptions of the Power Supply Unit LED
Description
Definition
1
PSU LED




86
Solid Green: The PSU is on and normal.
Blinking Green: The PSU is off, +5VSB
(Standby) is on.
Solid Amber: There is critical event caused
shutdown.
Blinking Amber: There are PSU warning
events including high temperature, high
power, high current, slow fan, or under input
voltage.
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
5.2.3. Host Card LEDs
Please refer to the following content for definitions of the LED behaviors.
2-port 32Gb Fibre Channel Host Card (SFP28) LEDs
Figure 5-5
2-port 32Gb Fibre Channel Host Card (SFP28) LEDs
Table 5-5
Number
Descriptions of 2-port 32Gb Fibre Channel Host Card (SFP28) LEDs
Description
Definition
1
Activity LED


2
Speed LED
Solid Green: Asserted when the link is
establish (Link OK without I/O).
Blinking Green: Asserted when the link is
established and packets are being
transmitted along with any receive activity
(Access).

Off: No link is detected or link fails.

Solid Blue: Asserted when a 32G link is
established and maintained.
Solid Amber: Asserted when a 16G link is
established and maintained.



Solid White: Asserted when an 8G and below
link is established and maintained
Off: No link is detected or link fails.
Descriptions of LEDs and Buttons
87
4-port 16Gb Fibre Channel Host Card (SFP+) LEDs
Figure 5-6
4-port 16Gb Fibre Channel Host Card (SFP+) LEDs
Table 5-6
Number
Descriptions of 4-port 16Gb Fibre Channel Host Card (SFP+) LEDs
Description
Definition
1
Activity LED



2
Speed LED




88
Solid Green: Asserted when the link is
establish (Link OK without I/O).
Blinking Green: Asserted when the link is
established and packets are being
transmitted along with any receive activity
(Access).
Off: No link is detected or link fails.
Solid Blue: Asserted when a 16G link is
established and maintained.
Solid Amber: Asserted when an 8G link is
established and maintained.
Solid White: Asserted when a 4G and below
link is established and maintained
Off: No link is detected or link fails.
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
2-port 16Gb Fibre Channel Host Card (SFP+) LEDs
Figure 5-7
2-port 16Gb Fibre Channel Host Card (SFP+) LEDs
Table 5-7
Number
Descriptions of 2-port 16Gb Fibre Channel Host Card (SFP+) LEDs
Description
Definition
1
Activity LED



2
Speed LED




Solid Green: Asserted when the link is
establish (Link OK without I/O).
Blinking Green: Asserted when the link is
established and packets are being
transmitted along with any receive activity
(Access).
Off: No link is detected or link fails.
Solid Blue: Asserted when a 16G link is
established and maintained.
Solid Amber: Asserted when an 8G link is
established and maintained.
Solid White: Asserted when a 4G and below
link is established and maintained
Off: No link is detected or link fails.
Descriptions of LEDs and Buttons
89
2-port 25GbE iSCSI Host Card (SFP28) LEDs
Figure 5-8
2-port 25GbE iSCSI Host Card (SFP28) LEDs
Table 5-8
Number
Descriptions of 2-port 25GbE iSCSI Host Card (SFP28) LEDs
Description
Definition
1
Activity LED


2
Speed LED



90
Blinking Green: Asserted when the link is
established and packets are being
transmitted along with any receive activity
(Access).
Off: No link is detected or link fails.
Solid Blue: Asserted when a 25G link is
established and maintained.
Solid Amber: Asserted when not a 25G link is
established and maintained.
Off: No link is detected or link fails.
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
4-port 10GbE iSCSI Host Card (SFP+) LEDs
Figure 5-9
4-port 10GbE iSCSI Host Card (SFP+) LEDs
Table 5-9
Number
Descriptions of 4-port 10GbE iSCSI Host Card (SFP+) LEDs
Description
Definition
1
Activity LED


2
Speed LED



Blinking Green: Asserted when the link is
established and packets are being
transmitted along with any receive activity
(Access).
Off: No link is detected or link fails.
Solid Blue: Asserted when a 10G link is
established and maintained.
Solid Amber: Asserted when a 1G link is
established and maintained.
Off: No link is detected or link fails.
Descriptions of LEDs and Buttons
91
2-port 10GBASE-T iSCSI Host Card (RJ45) LEDs
Figure 5-10
2-port 10GBASE-T iSCSI Host Card (RJ45) LEDs
Table 5-10
Number
Descriptions of 2-port 10GBASE-T iSCSI Host Card (RJ45) LEDs
Description
Definition
1
Access LED


2
Speed LED



92
Blinking Green: Asserted when the link is
established and packets are being
transmitted along with any receive activity
(Access).
Off: No link is detected or link fails.
Solid Green: Asserted when a 10G link is
established and maintained.
Solid Amber: Asserted when a 1G link is
established and maintained.
Off: No link is detected or link fails.
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
4-port 1GBASE-T iSCSI Host Card (RJ45) LEDs
Figure 5-11
4-port 1GBASE-T iSCSI Host Card (RJ45) LEDs
Table 5-11
Number
Descriptions of 4-port 1GBASE-T iSCSI Host Card (RJ45) LEDs
Description
Definition
1
Activity LED


2
Speed LED



Blinking Green: Asserted when the link is
established and packets are being
transmitted along with any receive activity
(Access).
Off: No link is detected or link fails.
Solid Amber: Asserted when a 1G link is
established and maintained.
Solid Green: Asserted when a 100M link is
established and maintained.
Off: No link is detected or link fails.
Descriptions of LEDs and Buttons
93
5.2.4. Cache-to-Flash Module LEDs and Button
Please refer to the following content for definitions of the LED and button behaviors.
Figure 5-12
Flash Module LEDs and Button
Table 5-12
Number
Descriptions of Flash Module LEDs and Button
Description
Definition
1
Power LED


Solid Green: Power is good at flash module.
Off: There is no power at flash module.
2
Status LED

Solid Blue: The status of flash module is
good.
Blinking Blue and Amber Interlaced: Installing
or removing the flash module.
Solid Amber: The flash module is failed or
wrong PCIe connection speed.


3
Attention Button
Used to prompt system that the flash module
can be removed later.
CAUTION:
The flash module of Cache-to-Flash is hot swappable because it is a PCIe
device. Before removing the flash module from the system chassis, you
must press the attention button until the flash module status LED finished
blinking. Otherwise, the flash module maybe damage. For more
information about Cache-to-Flash modules, please refer to the chapter
3.5, Installing the Optional Cache-to-Flash Modules section and the
chapter 6.5, Removing the Cache-to-Flash Modules section.
94
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
6.
Quick Maintenance
This chapter provides quick maintenance and instruction of removing / installing FRU (Field
Replaceable Unit) or optional components of all the XCubeSAN series models. All of the
XCubeSAN models feature the HA design, any of the FRU components can be hot swapped
and replaced with zero downtime in the rare event of a component failure. If you encounter
any issues caused by FRU components while operating the XCubeSAN, please refer to
related section and follow the quick troubleshooting procedures step by step.
CAUTION:
We recommend that all maintenance is carried out by a certified
technician. Do not attempt to carry out any maintenance outside of those
outlined in the following section of this guide. System damage due to
incorrect maintenance or FRU replacement can affect your product
warranty. If you are unsure of the problem related to your XCubeSAN
series system, we strongly recommend you to contact or get help from
QSAN support team:

Via the Web: https://www.qsan.com/technical_support

Via Telephone: +886-2-7720-6355
(Service hours: 09:30 - 18:00, Monday - Friday, UTC+8)

Via Skype Chat, Skype ID: qsan.support
(Service hours: 09:30 - 02:00, Monday - Friday, UTC+8, Summer time:
09:30 - 01:00)

6.1.
Via Email: [email protected]
Removing / Installing the Controller Module
This section outlines how to check the status of your controller module and the procedure
of removing / installing the controller module when encountering problems.
Quick Maintenance
95
Removing the Controller Module
CAUTION:
 The controller module is heavy and fragile; please use both hands
while installing, removing, or carrying the controller module.
Recommended place for removing the controller module: the system
is in a well secured rack or on a stable surface.

For single controller model, the controller must be installed into slot 1
(the top slot of the system in rear view) and you must install the
dummy controller cage provided for the empty slot to ensure the
proper system cooling.
If you see the system health becomes Controller Degraded in the SANOS UI Dashboard ->
System Information or the controller status LED shows solid red color, which means your
controller module is encountering an issue or a hardware configuration mismatch (different
memory size or different types of host cards are installed in the same slot number of
different controllers) and need to be replaced immediately. You need to follow the
procedures below to remove problematic controller module and install a healthy one.
Figure 6-1
96
Warning Message of Failed Controller Module in the SANOS UI
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
Figure 6-2
Warning Message of Controller Module by the Status LED
The following images illustrate mechanical components of the controller module.

Figure 6-3
Mechanical Components of the Controller Module
Table 6-1
Number
Mechanical Components of the Controller Module
Description
1
Release Lever
2
Thumb Screw
The following are detailed steps for removing the controller module from the system
chassis.

Use a Phillips screwdriver to loosen the thumb screws on each release levers.

Pull down both release levers at the same time and then pull out about half length of the
controller module by holding two release levers.
Quick Maintenance
97

Use one hand to hold one end of the controller module (the side with release levers) and
the other hand hold the bottom of the controller; pull out the controller module until it is
free from the system chassis.
Figure 6-4
Procedures of Removing the Controller Module
Installing the Controller Module
The following content and images are the detail steps of installing the controller module
into the system chassis.

Make sure the position of both release levers of the controller is at downward.

Align and place the controller to the empty controller slot.

Push the controller module all the way into the controller slot until the position of two
release levers move upward automatically.

Pull up both release leavers at the same time until they totally parallel with the controller
cage and then use a Phillips screw driver to tighten both screws.
98
© Copyright 2021 QSAN Technology, Inc. All Right Reserved.
Figure 6-5

Detailed Procedures of the Controller Module installation
After about 150 seconds from the time you have installed the controller module into the
system chassis, the status LED will show solid green color if controller module is
successfully installed, then the web UI will show figure 6-6: System Healthy is Good.
Figure 6-6
Screenshot of the Controller Module Successfully Installed in SANOS UI
Quick Maintenance
99
6.2.
Removing / Installing the Power Supply Unit
The standard XCubeSAN series system comes with two redundant PSUs (Power Supply
Units) that allow users to hot swap it when one of the PSUs is not functioning.
All XCubeSAN models are fitted with the same PSU, but the installation direction came
differ. Please refer to the following content for the PSU removal / installation guide.
CAUTION:
The power supply unit is heavy and fragile; please use both hands while
installing, removing, or carrying the controller module. Recommended
place for removing the controller module: the system is in a well secured
rack or on a stable surface.
If you see the “System Health” showing PSU Fault, or the PSU LED shows solid or blinking
amber color which means your PSU has encountered an issue and need to be replaced
immediately. You need to follow the procedure of how to remove problematic PSU module
and install a healthy one.
Figure 6-7
Warning Message of Failed PSU in SANOS UI
Removing the Power Supply Unit
The images and the table below provide description of mechanical components of the PSU.
Please note that the PSU installed in 4U/3U or 2U system chassis are the same but the
installation direction is different (If you pull out the PSU from the system chassis, for 4U/3U
100 © Copyright 2021 QSAN Technology, Inc. All Right Reserved.
systems, the sticker on the PSU will be facing downwards; for 2U system, the sticker will be
on the right hand side). Please be sure to use the correct installation direction of the PSU to
prevent any potential damage by improper installation.
Figure 6-8
Mechanical Components of the PSU
Table 6-2
Number
Mechanical Components of the PSU
Description
1
PSU Release Tab
2
PSU Handle
Before removing the PSU, disconnect the power cord from the wall outlet; then remove the
other end that is connected to the PSU.
The following are detailed steps of removing a PSU from the system chassis.

Hold the PSU handle first, and then press the release tab.

Pull out the power supply about half of the total PSU length.

Use one hand to hold one end of the PSU (the side with release tab) and the other hand
hold the bottom of the power supply unit; pull out the power supply unit until it is free
from the system chassis.
Quick Maintenance 101
Figure 6-9
Procedures of Removing the Power Supply Unit
Installing the Power Supply Unit
The following are detailed steps of installing the PSU into the system chassis.

Use one hand to hold one end of the power supply unit (the side with release tab and
handle) and the other hand hold the bottom of the power supply unit; then align the PSU
with the empty PSU slot.

Push the PSU all the way into the empty slot until you hear the “click” sound from the
release tab.
102 © Copyright 2021 QSAN Technology, Inc. All Right Reserved.
Figure 6-10
Installing the Power Supply Unit in the System Chassis
If the PSU is successfully installed, the status LED will show solid green color (if no other
malfunction is encountered), then web UI will show Figure 6-11: System Health is Good and
no warning message on the upper right side of the SANOS UI.
Figure 6-11
6.3.
Screenshot of the PSU Successfully Installed in the SANOS UI
Removing / Installing the Fan Module
The standard XCubeSAN system comes with two redundant fan modules that allow you to
hot swap it when one of the fan modules encounters an issue. In the event that the fan
module fails, it can be hot-swapped. The XCubeSAN series utilizes two types of fan module
Quick Maintenance 103
for 4U/3U and 2U system chassis. Please refer to the following information for the fan
module removing / installing procedures.
CAUTION:
The fan module is heavy; please use both hands while removing, holding,
or carrying the fan module. The fan module is hot swappable, but power
off the system to do the fan module installing or removing is highly
recommended. Recommended place for installing / removing a fan
module: the system is on the well secured rack or onto stable surface.
If you see the System Health showing Fan Fault, that means your fan module has
encountered an issue and needs to be immediately replaced. You need to follow the
procedures below to remove problematic fan module and install a healthy one.
Figure 6-12
Warning Message of Failed Fan Module in the SANOS UI
Removing the Fan Module
Figures below are fan modules for 4U/3U or 2U system chassis.
104 © Copyright 2021 QSAN Technology, Inc. All Right Reserved.
Figure 6-13
Mechanical Components of the Fan Module
Table 6-3
Number
Mechanical Components of the Fan Module
Description
1
The Fan Module Release Tab
2
The Fan Module Handle
The following details the steps of removing the fan module from the system chassis.

Hold the fan module handle first, and then press the release tab.

Pull out the fan module around half of the total fan module length.

Use one hand to hold one end of the fan module (the side with release tab and handle)
and the other hand hold the bottom of the module; pull out the module until it is free
from the system chassis.
Quick Maintenance 105
Figure 6-14
Procedures of Removing the Fan Module
Installing the Fan Module
The following details the steps of installing the fan module into the system chassis.

Use one hand to hold one end of the fan module (the side with release tab and handle)
and the other hand hold the bottom of the module; then align it with the empty slot.
Installation direction of LFF and SFF systems is the same.

Push the fan module all the way into the empty slot until hear the “click” sound from the
release tab.
106 © Copyright 2021 QSAN Technology, Inc. All Right Reserved.
Figure 6-15
Procedures of Installing the Fan Module
If the fan module is successfully installed, the SANOS UI -> DASHBOARD -> System
Information will show as figure 6-16: System Health is Good and no warning message on
the upper right side of the SANOS UI.
Figure 6-16
6.4.
Screenshot of the Fan Module Successfully Installed in the SANOS UI
Removing the Host Card
If you encounter data connection problems from the host’s side but you don’t know which
port or which host card is with problem, please go to SANOS UI -> HOST CONNECTIVITY ->
Overview, it will show all host cards you have installed. If the host card has fault, all of the
ports will have a fault and will show as Down.
The following figure is the example of one port failed of the 10GbE iSCSI host card.
Quick Maintenance 107
Figure 6-17
Example of a Failed Port on the 10GbE iSCSI Host Card
The following content and images are detailed steps of removing a host card from the
system.

Remove the controller module first. For detailed steps of removing a controller module;
please refer to the chapter 6.1, Removing / Installing the Controller Module section.

Press the host card release button and disconnect the host card with the connector in
the controller cage.

Pull the host card out until it is free from the controller cage.

Install the substitute host card. The detailed steps of installing a host card; please refer
to the chapter 3.3, Installing the Optional Host Cards section.

Install the dummy host card cage in the empty host card slot and tighten two screws.

Repeat the procedures above if there are other host cards need to be removed.

To ensure the system cooling, please install all dummy host adapter card cages if host
cards are removed.
Figure 6-18
Procedures of Removing the Host Card from the Controller Cage
108 © Copyright 2021 QSAN Technology, Inc. All Right Reserved.
6.5.
Figure 6-19
Procedures of Pull out the Host Card and Install Dummy Host Card Cage
Figure 6-20
The Finished Installed Dummy Host Card Cage
Removing the Cache-to-Flash Modules
Navigate to the SANOS UI -> SYSTEM SETTINGS -> Power -> Cache to Flash and view the
status of the power module or flash module. If it shows Failed, that means your power
module or flash is not functioning correctly and can’t provide real time data protection
anymore. You may need to replace the power module or flash to ensure continued
protection. The following figure is the example of a failed flash module.
Quick Maintenance 109
Figure 6-21
Example of a Failed Power Module
Figure 6-22
Example of a Failed Flash Module
CAUTION:
The flash module of Cache-to-Flash is hot swappable because it is a PCIe
device. Before removing the flash module from the system chassis, you
must press the attention button until the flash module status LED finished
blinking. Otherwise, the flash module maybe damage. For more
information about Cache-to-Flash modules, please refer to the chapter
3.5, Installing the Optional Cache-to-Flash Modules section and the
chapter 5.2.4, Cache-to-Flash Module LEDs and Button section.
The following content and image are detail steps of removing the flash module.
110 © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

Press the attention button of flash module until the flash module status LED is blinking.
After blinking for a while, the LED will light off. At this point, you can safely remove the
flash module.
Figure 6-23

Pressing Attention Button of the Flash Module
Press the release button of flash module and pull it out until it is free from system
chassis.

Install the substitute flash module. The detailed steps of installing the flash module,
please refer to the chapter 3.5, Installing the Optional Cache-to-Flash Modules section.

Install the dummy cache-to-flash cage and then use a Phillips screw driver to tighten it.
Figure 6-24
The Procedure of Removing the Flash Module from the System Chassis
The following content and image are detail steps of removing the power module.
Quick Maintenance 111

Press the release button of power module and pull it out until it is free from system
chassis.

Install the dummy cache-to-flash cage and then use a Phillips screw driver to tighten it.

To ensure proper cooling of the system, please install all dummy cache-to-flash module
cages if the flash or power module is removed.
Figure 6-25
The Procedure of Removing the Power Module from the System Chassis
112 © Copyright 2021 QSAN Technology, Inc. All Right Reserved.
7.
Support and Other Resources
7.1.
Getting Technical Support
After installing your device, locate the serial number on the sticker located on the side of the
chassis or from the SANOS UI -> SYSTEM SETTING -> Maintenance -> System Information
and use it to register your product at https://www.qsan.com/business_partnership. We
recommend registering your product in QSAN partner website for firmware updates,
document download, and latest news in eDM. To contact QSAN Support, please use the
following information.

Via the Web: https://www.qsan.com/technical_support

Via Telephone: +886-2-7720-6355
(Service hours: 09:30 - 18:00, Monday - Friday, UTC+8)

Via Skype Chat, Skype ID: qsan.support
(Service hours: 09:30 - 02:00, Monday - Friday, UTC+8, Summer time: 09:30 - 01:00)

Via Email: [email protected]
Information to Collect

Product name, model or version, and serial number

Operating system name and version

Firmware version

Error messages or capture screenshots

Product-specific reports and logs

Add-on products or components installed

Third-party products or components installed
Information for Technical Support
The following system information is necessary for technical support, please refer to
following for what and where to get the information of QSAN product.
If the technical support requests you to download the Service Package, please navigate in
the SANOS UI -> SYSTEM SETTING -> Maintenance -> System Information, and then click
the Download Service Package button to download. Then the system will automatically
generate a zip file the default download location of your web browser.
Support and Other Resources 113
Figure 7-1
Download Service Package in the SANOS UI
114 © Copyright 2021 QSAN Technology, Inc. All Right Reserved.
7.2.
Online Customer Support
For better customer support, QSAN product includes the console cable for online support.
Please follow the procedures below to setup the online help environment for QSAN support
team.
The following procedure will help you to setup the serial console via the console cable that
is enclosed in the shipping carton. The following image is the appearance of the console
cable.
Figure 7-2
Appearance of a Console Cable
Procedures to Setup the Serial Console
1. Setup the serial cable between the controller and one server/host like in the below
image.
Figure 7-3
Connect the Console Cable
Support and Other Resources 115
2. You must use terminal software such as HyperTerminal or Putty to open the console
after the connection is made.
INFORMATION:
For more information about terminal software, please refer to
HyperTerminal: http://www.hilgraeve.com/hyperterminal/
PuTTY: http://www.putty.org/
3. Here we first demonstrate HyperTerminal. The console settings are on the following.
Baud rate: 115200, 8 data bit, no parity, 1 stop bit, and no flow control
Terminal type: vt100
116 © Copyright 2021 QSAN Technology, Inc. All Right Reserved.
Figure 7-4
The Procedures of Setup Serial Console by HyperTerminal
4. If you are using PuTTY instead, please refer to below
Support and Other Resources 117
118 © Copyright 2021 QSAN Technology, Inc. All Right Reserved.
Figure 7-5
The Procedures of Setup Serial Console by PuTTY
5. Users should be able to login the controller system via console cable by following the
procedures above.
Setup the Connection for Online Support
Following is the procedure to setup the connection for online support via TeamViewer:
1. Please download the TeamViewer from following hyper link:
https://www.teamviewer.com/en/download/
2. Install TeamViewer.
3. Please provide the ID/password showed on the application to QSAN support team
member to join the online support session.
7.3.
Accessing Product Updates
To download product updates, please visit QSAN website:
https://www.qsan.com/download_center
Support and Other Resources 119
7.4.
Documentation Feedback
QSAN is committed to providing documentation that meets and exceeds your expectations.
To help us improve the documentation, email any errors, suggestions, or comments to
[email protected].
When submitting your feedback, include the document title, part number, revision, and
publication date located on the front cover of the document.
120 © Copyright 2021 QSAN Technology, Inc. All Right Reserved.
Appendix
End-User License Agreement (EULA)
Please read this document carefully before you use our product or open the package
containing our product.
YOU AGREE TO ACCEPT TERMS OF THIS EULA BY USING OUR PRODUCT, OPENING THE
PACKAGE CONTAINING OUR PRODUCT OR INSTALLING THE SOFTWARE INTO OUR
PRODUCT. IF YOU DO NOT AGREE TO TERMS OF THIS EULA, YOU MAY RETURN THE
PRODUCT TO THE RESELLER WHERE YOU PURCHASED IT FOR A REFUND IN
ACCORDANCE WITH THE RESELLER'S APPLICABLE RETURN POLICY.
General
QSAN Technology, Inc. ("QSAN") is willing to grant you (“User”) a license of software,
firmware and/or other product sold, manufactured or offered by QSAN (“the Product”)
pursuant to this EULA.
License Grant
QSAN grants to User a personal, non-exclusive, non-transferable, non-distributable, nonassignable, non-sub-licensable license to install and use the Product pursuant to the terms
of this EULA. Any right beyond this EULA will not be granted.
Intellectual Property Right
Intellectual property rights relative to the Product are the property of QSAN or its licensor(s).
User will not acquire any intellectual property by this EULA.
License Limitations
User may not, and may not authorize or permit any third party to: (a) use the Product for any
purpose other than in connection with the Product or in a manner inconsistent with the
design or documentations of the Product; (b) license, distribute, lease, rent, lend, transfer,
assign or otherwise dispose of the Product or use the Product in any commercial hosted or
service bureau environment; (c) reverse engineer, decompile, disassemble or attempt to
discover the source code for or any trade secrets related to the Product, except and only to
Appendix 121
the extent that such activity is expressly permitted by applicable law notwithstanding this
limitation; (d) adapt, modify, alter, translate or create any derivative works of the Licensed
Software; (e) remove, alter or obscure any copyright notice or other proprietary rights notice
on the Product; or (f) circumvent or attempt to circumvent any methods employed by QSAN
to control access to the components, features or functions of the Product.
Disclaimer
QSAN DISCLAIMS ALL WARRANTIES OF PRODUCT, INCLUDING BUT NOT LIMITED TO ANY
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, WORKMANLIKE EFFORT,
TITLE, AND NON-INFRINGEMENT. ALL PRODUCTS ARE PROVIDE “AS IS” WITHOUT
WARRANTY OF ANY KIND. QSAN MAKES NO WARRANTY THAT THE PRODUCT WILL BE
FREE OF BUGS, ERRORS, VIRUSES OR OTHER DEFECTS.
IN NO EVENT WILL QSAN BE LIABLE FOR THE COST OF COVER OR FOR ANY DIRECT,
INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, CONSEQUENTIAL OR SIMILAR DAMAGES OR
LIABILITIES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO LOSS OF DATA,
INFORMATION, REVENUE, PROFIT OR BUSINESS) ARISING OUT OF OR RELATING TO THE
USE OR INABILITY TO USE THE PRODUCT OR OTHERWISE UNDER OR IN CONNECTION
WITH THIS EULA OR THE PRODUCT, WHETHER BASED ON CONTRACT, TORT (INCLUDING
NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY EVEN IF QSAN HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES.
Limitation of Liability
IN ANY CASE, QSAN’S LIABILITY ARISING OUT OF OR IN CONNECTION WITH THIS EULA OR
THE PRODUCT WILL BE LIMITED TO THE TOTAL AMOUNT ACTUALLY AND ORIGINALLY
PAID BY CUSTOMER FOR THE PRODUCT. The foregoing Disclaimer and Limitation of
Liability will apply to the maximum extent permitted by applicable law. Some jurisdictions
do not allow the exclusion or limitation of incidental or consequential damages, so the
exclusions and limitations set forth above may not apply.
Termination
If User breaches any of its obligations under this EULA, QSAN may terminate this EULA and
take remedies available to QSAN immediately.
Miscellaneous

QSAN reserves the right to modify this EULA.

QSAN reserves the right to renew the software or firmware anytime.
122 © Copyright 2021 QSAN Technology, Inc. All Right Reserved.

QSAN may assign its rights and obligations under this EULA to any third party without
condition.

This EULA will be binding upon and will inure to User’s successors and permitted
assigns.

This EULA shall be governed by and constructed according to the laws of R.O.C. Any
disputes arising from or in connection with this EULA, User agree to submit to the
jurisdiction of Taiwan Shilin district court as first instance trial.
Appendix 123
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