Installation Instructions
DeviceNet 1732 ArmorBlock 16-Point
I/O, Series A
Catalog numbers 1732D-IB16M12M12, 1732D-OB16M12M12,
1732D-16CFGM12M12, 1732D-IB16M12MINI,
1732D-OB16M12MINI, 1732D-16CFGM12MN,
1732D-IB161212W
Table of Contents
Topic
Page
Important User Information
2
Environment and Enclosure
3
Preventing Electrostatic Discharge
3
About the Module
4
Install the Module
5
Mount the Module
6
Wire the Module
13
Interpret the Status Indicators
15
Specifications
16
2 DeviceNet 1732 ArmorBlock 16-Point I/O, Series A
Important User Information
Solid-state equipment has operational characteristics differing from those of electromechanical
equipment. Safety Guidelines for the Application, Installation and Maintenance of Solid State Controls
(Publication SGI-1.1 available from your local Rockwell Automation sales office or online at
http://www.rockwellautomation.com/literature/) describes some important differences between
solid-state equipment and hard-wired electromechanical devices. Because of this difference, and also
because of the wide variety of uses for solid-state equipment, all persons responsible for applying this
equipment must satisfy themselves that each intended application of this equipment is acceptable.
In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages
resulting from the use or application of this equipment.
The examples and diagrams in this manual are included solely for illustrative purposes. Because of the
many variables and requirements associated with any particular installation, Rockwell Automation, Inc.
cannot assume responsibility or liability for actual use based on the examples and diagrams.
No patent liability is assumed by Rockwell Automation, Inc. with respect to use of information, circuits,
equipment, or software described in this manual.
Reproduction of the contents of this manual, in whole or in part, without written permission of Rockwell
Automation, Inc., is prohibited.
Throughout this manual, when necessary, we use notes to make you aware of safety considerations.
WARNING: Identifies information about practices or circumstances that can cause an
explosion in a hazardous environment, which may lead to personal injury or death,
property damage, or economic loss.
ATTENTION: Identifies information about practices or circumstances that can lead to
personal injury or death, property damage, or economic loss. Attentions help you
identify a hazard, avoid a hazard and recognize the consequences.
SHOCK HAZARD: Labels may be on or inside the equipment (for example, drive or
motor) to alert people that dangerous voltage may be present.
BURN HAZARD: Labels may be on or inside the equipment (for example, drive or
motor) to alert people that surfaces may reach dangerous temperatures.
IMPORTANT
Identifies information that is critical for successful application and understanding of
the product.
Publication 1732D-IN002B-EN-E - January 2013
DeviceNet 1732 ArmorBlock 16-Point I/O, Series A
3
Environment and Enclosure
ATTENTION: This equipment is intended for use in overvoltage Category II
applications (as defined in IEC 60664-1), at altitudes up to 2000 m (6562 ft)
without derating.
This equipment is considered Group 1, Class A industrial equipment according
to IEC/CISPR 11. Without appropriate precautions, there may be difficulties with
electromagnetic compatibility in residential and other environments due to
conducted and radiated disturbances.
This equipment is supplied as enclosed equipment. It should not require
additional system enclosure when used in locations consistent with the
enclosure type ratings stated in the Specifications section of this publication.
Subsequent sections of this publication may contain additional information
regarding specific enclosure type ratings, beyond what this product provides,
that are required to comply with certain product safety certifications.
In addition to this publication, see:
• Industrial Automation Wiring and Grounding Guidelines, Rockwell
Automation publication 1770-4.1, for additional installation requirements.
• NEMA Standard 250 and IEC 60529, as applicable, for explanations of the
degrees of protection provided by different types of enclosure.
Preventing Electrostatic Discharge
ATTENTION: This equipment is sensitive to electrostatic discharge, which can
cause internal damage and affect normal operation. Follow these guidelines
when you handle this equipment
•
•
•
•
•
•
Touch a grounded object to discharge potential static.
Wear an approved grounding wriststrap.
Do not touch connectors or pins on component boards.
Do not touch circuit components inside the equipment.
Use a static-safe workstation, if available.
Store the equipment in appropriate static-safe packaging when not in use.
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4 DeviceNet 1732 ArmorBlock 16-Point I/O, Series A
About the Module
The DeviceNet 1732D ArmorBlock I/O family consists of stand-alone 24V DC I/O
modules that communicate via the DeviceNet network. The sealed IP67 housing of these
modules requires no enclosure. Note that environmental requirements other than IP67
may require an additional appropriate enclosure. I/O connectors are sealed M12 style.
Module Identification
1732D-IB16M12MINI shown
1732D-IB16M12M12 shown
Mini-style
Connectors
M12-style
Connectors
Status
LED
Status
LED
Eight
12mm I/O
Connectors
Auxiliary
Power
Auxiliary
Power
Node Address
43966
43967
The DeviceNet network uses advanced network technology, producer/consumer
communication, to increase network functionality and throughput. Visit our web site at
www.ab.com/Networks-and-Communications/DeviceNet-Network for information and
updates.
Publication 1732D-IN002B-EN-E - January 2013
DeviceNet 1732 ArmorBlock 16-Point I/O, Series A
5
Catalog Number Explanation
Refer to the table for a description of the modules’ catalog numbers.
Catalog Number
Description
Network Connector
1732D-IB16M12M12
DeviceNet 24V DC 16 Input
M12 pass-through
1732D-OB16M12M12
DeviceNet 24V DC 16, 2 A Output
1732D-16CFGM12M12
DeviceNet 24V DC 16 Selectable
Points
1732D- IB161212W
DeviceNet 24V DC 16 Input M12
Weldblock
1732D-IB16M12MINI
DeviceNet 24V DC 16 Input
1732D-OB16M12MINI
DeviceNet 24V DC 16, 2 A Output
1732D-16CFGM12MN
DeviceNet 24V DC 16 Selectable
Points
Mini pass-through
Install the Module
To install the module:
•
Set the node address
•
Mount the module
•
Connect the cord sets
Set the Node Address
Valid node addresses are 00 through 63.
Set the node address using either the rotary switches, RSNetWorx for DeviceNet,
DeviceNetManager, or another software configuration tool. Setting the switches at any
number from 64 through 99 lets the software have address control.
Each module is shipped set for node address 63. Remove the caps on the front of the
module to access the switches. The two switches are:
•
X10 (most significant digit) – left side of module
•
X1 (least significant digit) – right side of module
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6 DeviceNet 1732 ArmorBlock 16-Point I/O, Series A
To reset the node address:
1. Rotate the switches using a small blade screwdriver.
2. Line up the small black dot on the switch with the number setting you wish to
use.
3. Cycle power.
Set Node Address
Example shows
default node
address set at 63.
43968
The rotary switches are read periodically. If the switches have been changed since the last
time they were read and they no longer match the online address, a minor fault occurs,
which is indicated by a flashing red Module Indicator.
Settings of 64 through 99 cause the module to use the last valid node address stored
internally. For example, the last setting internally was 40. If a change is made to 68, and
then you power up, the address defaults to 40.
The module is equipped with AutoBaud detect. AutoBaud lets the module read the
settings already in use on your DeviceNet network and automatically adjusts to those
settings.
Mount the Module
Two sets of mounting holes are used to mount the module directly to a panel or machine.
Mounting holes accommodate #6 (M3) pan head screws. The torque specification is 0.64
Nm (6 in-lb).
Product Dimensions
Refer to the mounting dimensions illustration to help you mount the module.
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DeviceNet 1732 ArmorBlock 16-Point I/O, Series A
7
Module Dimensions
43.25mm
(1.70 in.)
26.5 mm
(1.04 in.)
65 mm
(2.56 in.)
D
N
e
t
MOD
179 mm
(7.05 in.)
169 mm
(6.64 in.)
In
NET
Out
I-0
O-0
I-1
O-1
I-2
O-2
I-3
O-3
I-4
O-4
I-5
O-5
I-6
O-6
I-7
O-7
P
W
R
0
0
8
2 8
6
4
X10
2
6
4
X1
44765
Front View
Side View
Install the mounting as follows:
If you mount the module in an area that is subject to shock or vibration, we recommend
that you use a flat and a lock washer to mount the module. Mount the flat and the lock
washer as shown in the mounting illustration. Torque the mounting screws to
0.64 Nm (6 in-lb).
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8 DeviceNet 1732 ArmorBlock 16-Point I/O, Series A
Mount in High Vibration Areas
Lock Washer
Flat washer
44766
Connect the I/O Cord Sets to the ArmorBlock Module
The ArmorBlock DeviceNet family has 5-pin micro-style connectors.
We provide caps to cover the unused connectors on your module. Connect the
quick-disconnect cord sets you selected for your module to the appropriate ports
ATTENTION: If any I/O devices connected to this equipment requires Class 2
power to operate, this equipment and all connected I/O must be must be
powered by a Class 2 source.
ATTENTION: To comply with the CE Low Voltage Directive (LVD), this
equipment and all connected I/O must be powered from a source compliant
with the following:
Safety Extra Low Voltage (SELV) or Protected Extra Low Voltage (PELV).
Network Connector
Refer to the pinout diagram for the network connector.
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DeviceNet 1732 ArmorBlock 16-Point I/O, Series A
9
Micro-style Input Male Connector
(View into connector)
Pin 1
Drain
in 2
V+
Pin 3
VPin 4
CAN_H
Pin 5
CAN_L
43584
Micro-style Output Female Connector
(View into connector)
Pin 1
Drain
in 2
V+
Pin 3
VPin 4
CAN_H
Pin 5
CAN_L
43584
Mini-style Input Male Connector
(View into connector)
Pin 1
Drain
in 2
V+
Pin 3
VPin 4
CAN_H
Pin 5
CAN_L
5
1
4
2
3
43901
Mini-style Output Male Connector
5
1
4
2
(View into connector)
Pin 1
Drain
in 2
V+
Pin 3
VPin 4
CAN_H
Pin 5
CAN_L
3
43902
To terminate the module, use the second network connector and a Rockwell Automation
terminator resistor (Catalog Number 1485A-T1D5).
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10 DeviceNet 1732 ArmorBlock 16-Point I/O, Series A
I/O Connectors
Refer to the pinout diagrams for the I/O connectors.
Micro-style 5-pin Female Input Connector
(View into connector)
Pin 1
Sensor Source Voltage
Pin 2
Input B
Pin 3
Return
Pin 4
Input A
Pin 5
PE
41452
Micro-style 5-pin Female Output Connector
(View into connector)
Pin 1
Not used
Pin 2
Output B
Pin 3
Return
Pin 4
Output A
Pin 5
PE
41452
Self-configuring Connector
(View into connector)
Pin 1
Sensor Source Voltage
Pin 2
Input or Output B
Pin 3
Return
Pin 4
Input or Output A
Pin 5
PE
41452
ATTENTION: Make sure all connectors and caps are securely tightened to
properly seal the connections against leaks and maintain IP enclosure type
requirements.
The 1732D-16CFGM12y (y indicates all 1732D catalog numbers) self-configuring
module contains both input and output functionality.
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DeviceNet 1732 ArmorBlock 16-Point I/O, Series A
11
If an I/O point is to be an output, dedicate that point as an output with a wired load and
energize it through a control program. Energized outputs show an associated active input
that can be used as a feedback mechanism to make certain that the output is on.
If an I/O point is to be an input, wire the input device as normal and leave the associated
output un-energized at all times.
I/O Self-configure Circuitry
Turn Output On
Output
Circuit
Scan List
Device
Connection Pin
Input
Circuit
Input is On (Or Output is
On)
43601
Refer to the illustration for configuration operations.
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12 DeviceNet 1732 ArmorBlock 16-Point I/O, Series A
Configure Operations
All I/O Are 24V DC Sink In/
Source Out
- 16 Input
- 16 Output
- 16 Input Or Output Points Are
Any Mix of 16
(For Example, 15 + 1; 8 + 8)
DeviceNet
Mini-style
Connectors
Eight 12mm
I/O
Output Short Circuit Protected
Output Monitoring in
‘Self-configuring’ Style
Status LED
Auxiliary Power
Node Address
43966
Auxiliary Power Cable
Refer to the pinout diagram to attach auxiliary power.
Mini-style 4-pin Male Connector
4
2
3
1
(view into connector)
Pin 1
Output Power+
Pin 2
Sensor/MDL Power+
Pin 3
Sensor/MDL PowerPin 4
Output Power43906
Input devices are powered from the DeviceNet power. Output devices are powered from
the module’s auxiliary power connector. Removing auxiliary power will deactivate all
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DeviceNet 1732 ArmorBlock 16-Point I/O, Series A
13
actuators and output devices, however, input devices will remain powered as long as the
DeviceNet power is on.
Refer to publication M115-CA001 for Rockwell Automation cable and cord set offerings
or access the Connection Systems website at:
www.ab.com/sensors/products/connection_systems/index.html.
Wire the Module
Follow the wiring instructions for the ArmorBlock I/O modules.
Communicate with Your Module
This module’s I/O is exchanged with the master through a cyclic, polled, or
change-of-state connection.
Cyclic - allows configuration of the block as an I/O client. The block will produce and
consume its I/O cyclically at the rate configured.
Polled - a master initiates communication by sending its polled I/O message to the
module. The module consumes the message, updates outputs, and produces a response.
The response has input data.
Change-of-State - productions occur when an input changes or a fault condition occurs. If
no input or fault condition change occurs within the expected packet rate, a heartbeat
production occurs. This heartbeat production tells the scanner module that the I/O
module is alive and ready to communicate. Consumption occurs when data changes and
the master produces new output data to the I/O block.
Refer to the Module Data Definitions table for more information. Note that the y
indicates all 1732D catalog numbers
1732D-IB16M12y Data Definitions
Byte
Bit 7
Bit 6
Bit 5
Bit 4
Bit 3
Bit 2
Bit 1
Bit 0
Produce 0
17
16
15
14
13
12
11
10
Produce 1
115
114
113
112
111
110
19
18
Where:
I = Input data
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14 DeviceNet 1732 ArmorBlock 16-Point I/O, Series A
1732D-OB16M12y Data Definitions
Byte
Bit 7
Bit 6
Bit 5
Bit 4
Bit 3
Bit 2
Bit 1
Bit 0
Consume 0
07
06
05
04
03
02
01
00
Consume 1
015
014
013
012
011
010
09
08
Where:
O = Output data
1732D-16CFGM12y Data Definitions
Byte
Byte 7
Produce 0
17
Byte 6 Byte 5 Byte 4 Byte 3 Byte 2 Byte 1 Byte 0
16
15
14
13
12
11
10
Produce 1
115
114
113
112
111
110
19
18
Consume 0
07
06
05
04
03
02
01
00
Consume 1
015
014
013
012
011
010
09
08
Where
I = Input data
O = Output data
The 1732D-16CFGM12y self-configuring module contains input and output
functionality. These modules do not need to be configured.
If an I/O point is to be an output, dedicate that point as an output with a wired load and
energize it through a control program.
If an I/O point is to be an input, wire the input device as normal and leave the associated
output un-energized at all times.
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Interpret the Status Indicators
This module has the following indicators:
•
Network and Module status indicator for DeviceNet
•
Auxiliary Power indicator
•
Individual I/O status indicators for inputs and outputs
Device Status Indicators
Module
status
indicator
I/O status
indicators
D
N
e
t
MOD
In
NET
Out
I-0
O-0
I-1
O-1
I-2
O-2
I-3
O-3
I-4
O-4
I-5
O-5
I-6
O-6
I-7
I/O status
indicators
Auxiliary
power status
indicator
O-7
P
W
R
0
0
8
2 8
4
X10
Network
status
indicator
2
6
X1
44764
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16 DeviceNet 1732 ArmorBlock 16-Point I/O, Series A
Refer to the device status indicator table for a description of the status indicators
Device Status Indicators
Indicator
Status
Description
Network status
Off
Device is not online:
- Device has not completed dup_MAC-id test.
- Device not powered – check module status
indicator.
Green
Device operating normally. As a Group 2 module, it
means that the module is allocated to a master.
Flashing green
Device is online with no connections in the
established state
Red
Critical link failure – failed communications module
Module status
Flashing red
Recoverable fault – an I/O connection has timed out
Off
No power applied to the device
Green
Device is online and has one or more I/O connections
in established state
Flashing green
Device needs commissioning due to missing,
incomplete, or incorrect configuration
Red
Critical fault – Device timed out or has an
unrecoverable fault
Flashing red
Recoverable fault – input or output short circuit
Auxiliary status
Off
No auxiliary power applied to the device
Green
Auxiliary power is applied to the device
I/O status
Off
I/O is not energized or is not valid
Yellow
I/O is energized and valid
Specifications
DeviceNet 1732 ArmorBlock 16-Point I/O, Series A - 1732D-IB16M12M12,
1732D-IB16M12MINI, 1732D-16CFGM12M12, 1732D-16CFGM12MINI
Attribute
Value
Number of Inputs
16
Input type
61131-2 Type 3 compatible
Off-state input voltage, max
5V DC
Voltage, on-state input, max
30V DC
Voltage, on-state input, nom
24V DC
Voltage, on-state input, min
11V DC
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DeviceNet 1732 ArmorBlock 16-Point I/O, Series A
17
DeviceNet 1732 ArmorBlock 16-Point I/O, Series A - 1732D-IB16M12M12,
1732D-IB16M12MINI, 1732D-16CFGM12M12, 1732D-16CFGM12MINI
Attribute
Value
Voltage, sensor source, max
30V DC
Voltage, sensor source, min
11V DC
Current, off-state input, max
1.5 mA @ 5V DC
Current, on-state input, max
5 mA @ 25V DC
Isolation voltage
50V (continuous), Basic Insulation Type, Inputs and Sensor
Power to Network,
Type tested at 707V DC for 60 s
Input delay time(1)
OFF to ON
ON to OFF
0…16000 ms
(1)
Input OFF to ON or ON to OFF delay is time from a valid input signal to recognition by the module.
DeviceNet 1732 ArmorBlock 16-Point I/O, Series A - 1732D-OB16M12M12,
1732D-OB16M12MINI 1732D-16CFGM12M12, 1732D-16CFGM12MINI
Attribute
Value
Number of Outputs
16
Output type
61131-2 compatible
Voltage drop, on-state output, max
0.5V DC
Voltage drop, off-peak blocking, min
30V DC
Voltage, on-state output, max
30V DC
Voltage, on-state output, nom
24V DC
Voltage, on-state output, min
11V DC
Current, on-state output, max
0.5 A (1732D-16CFGM12y)
2 A (1732D-OB16M12y)
Current per module, max
4 A (all outputs)
Leakage current, off-state output, max
50 mA
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18 DeviceNet 1732 ArmorBlock 16-Point I/O, Series A
DeviceNet 1732 ArmorBlock 16-Point I/O, Series A - 1732D-OB16M12M12,
1732D-OB16M12MINI 1732D-16CFGM12M12, 1732D-16CFGM12MINI
Attribute
Value
Isolation voltage
50V (continuous), Basic Insulation Type, Outputs and Output
Power to Network
No isolation between individual Outputs or between Outputs
and Output power
Type tested at 707V DC for 60 s
Surge current per output, max
1.2 A for 10 ms, repeatable every 2 s (1732D-16CFGM12y)
4.8 A for 10 ms, repeatable every 2 s (1732D-OB16M12y)
Pilot duty rating
Not rated
General Specifications
Attribute
Value
Voltage, auxiliary power, max
30V DC
Voltage, auxiliary power, min
12V DC
Voltage, DeviceNet power, max
25V DC
Voltage, DeviceNet power, min
11V DC
Current, auxiliary power input, max
900 mA
Current, auxiliary power, max
8A
Current, sensor source, per input, max
50 mA
Current, sensor source, per module, max 800 mA
Communication rate
125 Kbps @ 500 m (1640 ft) for thick cable,
flat media length 375 m (1230 ft)
250 Kbps @ 200 m (600 ft) for thick cable,
flat media length 150 m (492 ft)
500 Kbps @ 100 m (330 ft) for thick cable,
flat media length 75 m (246 ft)
DeviceNet current
100 mA (75 mA for 1732E-IB16M12y)
Indicators
1 green/red module status
1 green/red network status
1 green auxiliary power
16 yellow input/output status
Enclosure type rating
Meets IP65/66/67/69K (when marked), and NEMA 4X/6P with
recepticle dust caps or cable termination
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General Specifications
Attribute
Value
Wiring category(1)
1 – on signal ports
1 – on power ports
1 – on communications ports
Dimensions (HxWxD), approx.
179 x 65 x 43.25 mm
(7.05 x 2.56 x 1.70 in.
Weight, approx.
M12 connectors – 340 g (12 oz)
Mini connnectors – 392 g (13.83 oz)
(1)
Use this Conductor Category information for planning conductor routing. Refer to Industrial Automation Wiring and
Grounding Guidelines, publication 1770-4.1.
Environmental Specifications
Attribute
Value
Temperature, operating
IEC60068-2-1 (Test Ad, Operating Cold),
IEC60068-2-2, (Test Bd, Operating Dry Heat),
IEC 60068-2-14 (Test Nb, Operating Thermal Shock):
-20…60 °C (-4…140 °F)
Temperature, storage
IEC 60068-2-1 (Test Ab, Unpackaged Non-operating Cold),
IEC 60068-2-2 (Test Bb, Unpackaged Non-operating Dry Heat),
IEC 60068-2-14 (Test Na, Unpackaged Non-operating Thermal
Shock): -45…85 °C (-49…185 °F)
Relative humidity
IEC 60068-2-30 (Test Db, Un-packaged Damp Heat):
5…95% non-condensing
Vibration
IEC 60068-2-6 (Test Fc, Operating): 5 g @ 10…500 Hz
Shock, operating
IEC 60068-2-27 (Test Ea, Unpackaged Shock): 30 g
Shock, nonoperating
IEC 60068-2-27 (Test Ea, Unpackaged Shock): 50 g
Emissions
CISPR 11: Group 1, Class A
ESD immunity
IEC 61000-4-2:
8 kV contact discharges
8 kV air discharges
Radiated RF immunity
IEC 61000-4-3:
10V/m with 1 kHz sine-wave 80% AM from 80…2000 MHz
10V/m with 200 Hz 50% Pulse 100% AM @ 900 MHz
10V/m with 200 Hz 50% Pulse 100% AM @ 1890 MHz
3V/m with 1 kHz sine-wave 80% AM from 2000…2700 MHz
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20 DeviceNet 1732 ArmorBlock 16-Point I/O, Series A
Environmental Specifications
Attribute
Value
EFT/B immunity
IEC 61000-4-4:
±3 kV at 5 kHz on power ports
±3 kV at 5 kHz on signal ports
±3 kV at 5 kHz on communications ports
Surge transient immunity
IEC 61000-4-5:
±1 kV line-line(DM) and ±2 kV line-earth(CM) on power ports
±1 kV line-line(DM) and ±2 kV line-earth(CM) on signal ports
±2 kV line-earth(CM) on communications ports
Conducted RF immunity
IEC 61000-4-6:
10V rms with 1 kHz sine-wave 80% AM from 150 kHz…80 MH
Certifications
Certification (when
Value
product is marked)(1)
c-UL-us
UL Listed Industrial Control Equipment, certified for US and Canada. See UL
File E322657.
CE
European Union 2004/108/EC EMC Directive, compliant with:
EN 61326-1; Meas./Control/Lab., Industrial Requirements
EN 61000-6-2; Industrial Immunity
EN 61000-6-4; Industrial Emissions
EN 61131-2; Programmable Controllers (Clause 8, Zone A & B)
C-Tick
Australian Radiocommunications Act, compliant with:
AS/NZS CISPR 11; Industrial Emissions
ODVA
ODVA conformance tested to DeviceNet specifications.
(1)
See the Product Certification link at http://www.ab.com for Declaration of Conformity, Certificates, and other
certification details.
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Notes:
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22 DeviceNet 1732 ArmorBlock 16-Point I/O, Series A
Notes:
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DeviceNet 1732 ArmorBlock 16-Point I/O, Series A
23
Notes:
Publication 1732D-IN002B-EN-E - January 2013
Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you in using its products. At
http://www.rockwellautomation.com/support/, you can find technical manuals, a knowledge base of FAQs,
technical and application notes, sample code and links to software service packs, and a MySupport feature
that you can customize to make the best use of these tools.
For an additional level of technical phone support for installation, configuration and troubleshooting, we
offer TechConnect support programs. For more information, contact your local distributor or Rockwell
Automation representative, or visit http://www.rockwellautomation.com/support/.
Installation Assistance
If you experience a problem within the first 24 hours of installation, please review the information that's
contained in this manual. You can also contact a special Customer Support number for initial help in getting
your product up and running.
United States or Canada
1.440.646.3434
Outside United States or
Canada
Use the Worldwide Locator at
http://www.rockwellautomation.com/support/americas/phone_en.html, or
contact your local Rockwell Automation representative.
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully operational when shipped from
the manufacturing facility. However, if your product is not functioning and needs to be returned, follow
these procedures.
United States
Contact your distributor. You must provide a Customer Support case number
(call the phone number above to obtain one) to your distributor to complete
the return process.
Outside United States
Please contact your local Rockwell Automation representative for the return
procedure.
Documentation Feedback
Your comments will help us serve your documentation needs better. If you have any suggestions on how to
improve this document, complete this form, publication RA-DU002, available at
http://www.rockwellautomation.com/literature/.
Allen-Bradley, Rockwell Automation, ArmorBlock, and TechConnect are trademarks of Rockwell Automation, Inc.
Trademarks not belonging to Rockwell Automation are property of their respective companies.
Publication 1732D-IN002B-EN-E - January 2013
Supersedes Publication 1732D-IN002A-EN-E - April 2001
Copyright © 2013 Rockwell Automation, Inc. All rights reserved.
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