VIK-W3000-EWP Brochure
TECHNICAL
Practice
TELECOM SOLUTIONS
W-3000/
W-3000-EWP
Vandal Resistant
Handsfree Doorbox
Practice
2 1 S T C E N T U RY
FOR THE
July 14, 2004
Answer Your Door or Gate from any
Phone in Your Home or Business
Answer your door or gate from the safety of your telephone!
The W-3000 weather resistant, handsfree doorbox provides an
attractive and vandal resistant stainless steel faceplate. It is
designed to interface directly with the unused telephone line input
of nearly any phone system. One or two doorboxes can also share
an existing residential phone line when used with a C-1000B doorbox controller.
When the “Call“ button is pressed, the doorbox generates a standard or custom ring cadence of an adjustable number of rings. For
noisy environments, the doorbox’s new louder speaker output and
“Push-to-Talk” feature can be used.
The W-3000-EWP shares all of the features of the W-3000 in addition to Enhanced Weather Protection (EWP) for installation in
harsh environments. EWP products feature rubber gaskets and
boots, hand soldered silicon sealed connections, gel filled butt
connectors, urethane potted circuit boards with weather sealed,
field adjustable trim pots and DIP switches for easy on-site programming.
Features
• Vandal resistant, 14 gauge stainless steel faceplate,
heavy-duty metal push button and mounting gasket.
Flush mount using the included rough-in box or
surface mount using an optional VE-5x5 backbox
Need More Information on VE-5x5?
• Yellow call progress/
? Call (715) 386-4345 and select 424.
night light LED
• New high output speaker amplifier with volume
adjustment POT
• Microphone volume adjustment POT
• 24 volt talk battery
• 20 Hz ring generator (3.0 REN ring load maximum)
• Selectable ring cadence (standard or 2 short rings)
• Selectable number of rings (2, 3, 10 or 30)
• Selectable “Push-to-Talk” feature for noisy
environments
• Extended operating temperature range: -15°F to 130°F
• Compact 45° terminal strip for easy wiring
Need More Information on EWP?
• W-3000-EWP has Enhanced
? Call (715) 386-4345 and select 859.
Weather Protection
Phone...715.386.8861
h t t p : / / w w w. v i k i n g e l e c t r o n i c s . c o m
W-3000 shown with optional VE-5x5
Applications
•
•
•
•
•
Ideal for noisy locations in “Push-to-Talk” mode
Commercial, industrial or residential door security
Door or gate communication
Truck stop/gas station fuel island communication
Use with the C-1000B controller for single line residential systems or when the operation of door strikes or
gate openers is necessary
?
Need More Information on the C-1000B?
Call (715) 386-4345 and select 155.
Specifications
Power: 120V AC/13.8V AC 1.25A UL listed adapter provided
Dimensions: Overall - 127mm x 127mm x 57.2mm (5.0” x 5.0”
x 2.25”) Plastic Rough-In Box - 102mm x 102mm x 54mm (4.0” x
4.0” x 2.12”)
Shipping Weight: 1.81 Kg (4 lbs)
Operating Temperature: -26°C to 54°C (-15°F to 130°F)
Humidity: W-3000 - 5% to 95% non-condensing humidity, W3000-EWP - Up to 100% condensing humidity
Ringer Output: 20 Hz, 3.0 REN load maximum
Maximum Loop Length: 1.9 Km (6300 ft) - 24 AWG twisted pair
Maximum Power Run: 38.1 m (125 ft) - 24 AWG twisted pair
Note: Power run length may be increased, see Wiring section
Connections: W-3000 - (4) position screw terminal strip, W3000-EWP - Gel filled butt connectors
IF YOU HAVE A PROBLEM WITH A VIKING PRODUCT, PLEASE CONTACT: VIKING TECHNICAL SUPPORT AT (715) 386-8666
Our Technical Support Department is available for assistance Monday 8am - 4pm, Tuesday-Friday 8am - 5pm central time. So that we can give you better service, before you call please:
1. Know the model number, the serial number and what software version you have (see serial label).
2. Have your Technical Practice in front of you.
3. It is best if you are on site.
RETURNING PRODUCT FOR REPAIR
The following procedure is for equipment that needs repair:
1. Customer must contact Viking's Technical Support Department at 715-386-8666 to obtain a Return Authorization (RA) number. The customer MUST have a complete description of the problem, with all pertinent
information regarding the defect, such as options set, conditions, symptoms, methods to duplicate problem, frequency of failure, etc.
2. Packing: Return equipment in original box or in proper packing so that damage will not occur while in transit. Static sensitive equipment such as a circuit board should be in an anti-static bag, sandwiched between
foam and individually boxed. All equipment should be wrapped to avoid packing material lodging in or sticking to the equipment. Include ALL parts of the equipment. C.O.D. or freight collect shipments cannot be
accepted. Ship cartons prepaid to: Viking Electronics, 1531 Industrial Street, Hudson, WI 54016
3. Return shipping address: Be sure to include your return shipping address inside the box. We cannot ship to a PO Box.
4. RA number on carton: In large printing, write the R.A. number on the outside of each carton being returned.
RETURNING PRODUCT FOR EXCHANGE
The following procedure is for equipment that has failed out-of-box (within 10 days of purchase):
1. Customer must contact Viking’s Technical Support at 715-386-8666 to determine possible causes for the problem. The customer MUST be able to step through recommended tests for diagnosis.
2. If the Technical Support Product Specialist determines that the equipment is defective based on the customer's input and troubleshooting, a Return Authorization (R.A.) number will be issued. This number is valid
for fourteen (14) calendar days from the date of issue.
3. After obtaining the R.A. number, return the approved equipment to your distributor, referencing the R.A. number. Your distributor will then replace the product over the counter at no charge. The distributor will
then return the product to Viking using the same R.A. number.
4. The distributor will NOT exchange this product without first obtaining the R.A. number from you. If you haven't followed the steps listed in 1, 2 and 3, be aware that you will have to pay a
restocking charge.
WARRANTY
Viking warrants its products to be free from defects in the workmanship or materials, under normal use and service, for a period of one year from the date of purchase from any authorized Viking distributor
or 18 months from the date manufactured, which ever is greater. If at any time during the warranty period, the product is deemed defective or malfunctions, return the product to Viking Electronics, Inc., 1531
Industrial Street, Hudson, WI., 54016. Customer must contact Viking's Technical Support Department at 715-386-8666 to obtain a Return Authorization (R.A.) number.
This warranty does not cover any damage to the product due to lightning, over voltage, under voltage, accident, misuse, abuse, negligence or any damage caused by use of the product by the purchaser or
others.
Vikings sole responsibility shall be to repair or replace (at Viking's option) the material within the terms stated above. VIKING SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND INCLUDING INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING DIRECTLY OR INDIRECTLY FROM ANY BREACH OF ANY WARRANTY EXPRESSED OR IMPLIED, OR FOR ANY OTHER FAILURE OF
THIS PRODUCT. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation may not apply to you.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
WHICH ARE HEREBY EXCLUDED BEYOND THE ONE YEAR DURATION OF THIS WARRANTY. Some states do not allow limitation on how long an implied warranty lasts, so the above limitation may not
apply to you.
Installation
A. Mounting
Caution: When warm air comes in contact with cold surfaces, such as outside walls, it causes condensation. To help prevent condensation from accumulating inside the W-3000, bring conduit into the bottom of the unit. If this is not possible, drill a 1/4” diameter
hole in the bottom of the plastic rough-in box.
2.1”
Front View of Plastic
Rough-In Box (included)
* 1/8" thick foam gasket (included)
4.0"
Wall Stud
* Note: Peel off paper liner and
adhere gasket to the back of the
faceplate, centering it over the four
corner mounting holes.
5.0” Typical
Wire knock out
l
Cal
(2) Standard flat head dry wall
(sheet rock) screws (not included)
Push to Call Button
Yellow Call Progress/Nightlight LED
(4) 6-32 X 3/4” stainless steel, flat head,
hexdrive, screws (included)
Condensation Drain Hole
Important: The W-3000 will NOT mount to a
standard double gang box.
Note: The plastic rough-in box (part # 259576)
may be purchased separately in advance. Go to
www.vikingelectronics.com and click on
“spare parts”.
5.22”
(4) 0.38” diameter (for gooseneck mounting)
3.25”
(4) 0.2 x 0.43 slots for double gang box
(2) 0.2 x 0.43 slots for single gang box
3.0” 3.3”
(1) .74" dia
5.14”
Condensation
Drain Hole
2.25”
Front View of Optional
VE-5x5 (not included)
3.0”
Rear View of VE-5x5 (not included)
The optional VE-5x5 Surface Mount Box
is designed to be surface mounted to a
single gang box, double gang box or VEGNP gooseneck pedestal (right).
?
Need More Information on VE-5x5 or VE-GNP?
Call (715) 386-4345 and select 424.
W-3000 shown with
Viking Model
VE-GNP
Gooseneck
Pedestal
B. Wiring
3.63" Typical
Important: Do NOT install a W-3000 on a telephone line
without a C-1000B Controller (Fax Back Document 155).
(Spade connector
included)
C-1000B Controller
VIKING ©
MODEL C-1000B
2
3 4
5
COM
7
8
9 10 11 12 13 14 15 16 17 18 19
ON
C
LED1
EARTH C.O. LINE
GND
INPUT
OUT TO
PHONES
KEYLESS
C.C. INPUT
TALK
OFF
DOOR
BOX 1
DOORBOX
13VAC PWR
BATTERY
ON
DOOR
BOX 2
3.63"
T&R
OUT
13V
AC
* Gel-filled butt
connectors
(EWP only)
N.O. N.C. - - - - AUX.
CONTACT
OUTPUT
SIG GND SIG GND SIG GND
VIDEO 1 IN VIDEO 2 IN VIDEO OUT
** Earth
Ground
(optional)
DOOR
STRIKE 2
DOOR
STRIKE 1
DOORBOX 2
DOORBOX
PWR OUTPUT
KEYLESS CONTACT
CLOSURE INPUT
6
DOORBOX 1
EARTH
GND
LINE OUT
TO PHONES
PHONE LINE
INPUT
DOOR ENTRY / CCTV VIDEO
/ PAGING CONTROLLER
Unused
PABX/KSU
Trunk Input
1 2 3 4
1
Single Line
Phone
ON
PWR 13.8 VAC
VIKING
ELECTRONICS
HUDSON, WI 54016
1
C
LED2
N.O. COM N.C.
DOOR STRIKE 1
2
3
C
LED3
Gel-filled butt
connectors
(EWP only)
120V AC
*** 13.8VAC
(18VAC max)
N.O. COM N.C.
DOOR STRIKE 2
Red
or
C.O.
Line
Multi-Line
Phone
Green
IMPORTANT: Electronic devices are susceptible to lightning and power station electrical surges from both the AC outlet and the telephone line. It is recommended that
a surge protector be installed to protect against such surges. Contact Panamax at (800)
472-5555 or Electronic Specialists Inc. at (800) 225-4876.
!
* Note: The gel-filled (water-tight) butt connectors are designed for insulation displacement on 19-26 guage wire with a maximum insulation of 0.082
inches. Do not strip wires prior to terminating.
** Note: To increase surge protection, loosen the PCB mounting screw labeled
ed) from the mounting screw to Earth Ground (grounding rod, water pipe, etc.)
(as shown above) and fasten a wire with spade terminal (includ-
*** Warning: The power run wire length is limited to 125 ft of 24 AWG wire. Longer power runs will require heavier gauge wire (doubling pairs)
and/or a higher voltage power adapter. Power runs from 125 - 250 ft of 24 AWG wire are possible using a Radio Shack 18VAC adapter (part # 2731690). Voltage at the doorbox power input connections must not exceed 18VAC RMS.
Programming
A. DIP Switches
DIP
Switches
ON
1 2 3 4
1 2 3 4
13V
AC
ON
T&R
OUT
Sw 1
Ring Cadence
OFF
Standard: (1 second ON, 3 seconds OFF)
ON
Custom (2 short rings): 0.5 seconds ON, 0.25 seconds OFF,
0.5 seconds ON, 3 seconds OFF
Sw 2
Sw 3
Ring Output
Sw 4
Communication Mode
OFF
OFF
2 Ring
OFF
Normal Handsfree Mode
ON
OFF
3 Rings
ON
Push-to-Talk Mode
OFF
ON
10 Rings
ON
ON
30 Rings
B. Handsfree Operation (Dip Switch 4 - OFF)
When the “Call” button is pressed, the call progress LED will turn off and the W-3000 will begin generating a 20 Hz ring
signal. The caller at the W-3000 will hear an audio ring back signal while the LED flashes. When the inside party has
answered, the LED will light until the inside party hangs up. At that point, the LED will turn off for approximately one
second and then light steady to illuminate the W-3000 after dark.
C. Push-To-Talk Operation (Dip Switch 4 - ON)
In extremely noisy locations, the “Push-to-Talk” mode should be used. To switch to the “Push-to-Talk” mode, place DIP
switch 4 in the ON position (see Dip Switch Programming). To initiate a call, momentarily press the “Call” button to
generate the ring signal. After the inside party has answered, press and hold the call button to talk. Release the call
button to listen.
D. Microphone and Speaker Volume Adjustment POTs
Min
T&R
OUT
13V
AC
1 2 3 4
Note: Both POTs come factory set in the middle position. A
speaker volume POT is also provided for increasing or decreasing the speaker audio as needed.
Speaker
ON
In certain noisy locations, the microphone volume may need to be
decreased. A microphone POT (see right) is provided on the W3000’s circuit board to increase or decrease the microphone volume. However, in extremely noisy locations the microphone POT
adjustment may not be enough to allow two-way talk path. In this
case the “Push-to-Talk” mode should be used as shown above
(see section C above).
Max
Microphone
Min
Max
Operation
In the idle state, the W-3000 provides 24V DC talk battery. The LED remains lit for night time visibility.
When the “Call” button is pressed, the W-3000 generates a standard or custom (double) ring cadence
(adjustable from 2-30 rings). The LED will turn off and then begin flashing during ringing. When the call is
answered, ringing will stop and the LED will light steady. When the called party hangs up, the LED will turn off
momentarily and then remain lit for the idle state.
Other Related Products
C-1000B Door Entry Controller
The C-1000B allows single line phones or phone systems to share a phone line
with one or two doorboxes or paging amplifiers. The C-1000B provides two Touch
Tone controlled relays to operate door strikes or gate openers and provides
doorbox triggered CCTV camera switching. Doorboxes and paging amplifiers
can now be used on single line, residential or home office applications as well as
on fully loaded systems, because they are no longer limited to installation on
unused trunk ports. The C-1000B expands the potential installation sites for many
peripherals such as doorboxes and paging amplifiers.
?
Need More Information on the C-1000B?
Call (715) 386-4345 and select 155.
RC-2A Remote Touch Tone Controller
The RC-2A Remote Controller provides remote relay operation from any
standard Touch Tone telephone.
The controller is designed to be installed either locally or remotely. For local
installations the RC-2A can be installed in series on any analog communications path, such as analog C.O. lines, analog PABX/KSU stations or Viking’s
W-Series Doorboxes. and will passively monitor for Touch Tone commands.
For off-premise applications, the RC-2A will answer analog C.O. lines or
PABX/KSU stations after a selectable ring delay. A field programmable access
code can also be programmed to prevent unauthorized usage. The RC-2A
will then allow remote relay operation.
Need More Information on the RC-2A?
?
Call (715) 386-4345 and select 160.
LDB-3 Advanced Ring/Loop Detector
The LDB-3 Advanced Loop Detector monitors an analog phone line for ringing and/or an
off hook condition. A built-in relay can be activated when either of these conditions are
detected. This is ideal for monitoring line status or for providing a visual indication of such.
The LDB-3 can be used with any W-Series doorbox to provide a dry contact closure when
the button is pressed on the doorbox and can be maintained while communicating with the
doorbox if desired. This contact closure can be used to trigger a security camera or activate a doorbell system.
The LDB-3 comes complete with a 12 VDC power adapter, and can also provide switched
12VDC .35 Amp output to power external lights, etc. during ringing and/or off-hook conditions.
Need More Information on the LDB-3?
?
Call (715) 386-4345 and select 409.
Product Support Line...715.386.8666
Fax Back Line...715.386.4345
Due to the dynamic nature of the product design, the information contained in this document is subject to change without notice. Viking Electronics, and its affiliates and/or
subsidiaries assume no responsibility for errors and omissions contained in this information. Revisions of this document or new editions of it may be issued to incorporate
such changes.
Fax Back Doc 180
Printed in the U.S.A.
ZF301750 Rev C
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