Diverse 3016 Classic
22/3/01
2:08 pm
Page 1
Diverse 3016 Classic
D
Digital Cordless Telephone
U
IS MU
P
D LA ST
IV Y
S
ER S UB
S ER SC
D E 30 VIC RI
IS
E B
1
IN PL 6 C B E T
FO AY
L EF O
RM CA AS OR A C
S
AT LL IC E Y AL
IO ER W OU LER
IL
N
L R
Diverse 3016 – 4th Edition – 1st March – 3766
*Y
O
Diverse 3016 Classic
User Guide
This equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks
and private switchboards in the United Kingdom.
Diverse 3016 Classic Foldout 1
22/3/01
2:55 pm
Page 1
Diverse 3016 – 4th Edition – 1st March – 3766
Unpacking your
Diverse 3016 Classic
If anything is missing. please contact
your place of purchase immediately.
For your records
Date of purchase:
Place of purchase:
Diverse 3016 Classic
base station
Serial number:
Purchase price:
Diverse 3016 Classic
handset
For guarantee purposes, proof of
purchase is required, so please keep
your receipt.
Battery compartment
cover
Base Station PIN Number:
Power adaptor
Handset PIN Number:
Belt clip
See page 42 for more information about
your PIN numbers.
2x AA rechargeable
batteries
Telephone line cord
1 x Quick Remote
Access Guide
Rem
for ote acce
your
ss qu
D
iver
ic
To sw
se 30 k guid
e
16
mac itch on
hine
answ
:
erin
•
g
Dial
yo
rings ur nu
your mber.
•
m
Af
Pres
achi
te
ne wi r 17
s
base #. En
ll an
ter yo
swer
stat
ion
•
.
Your
PIN ur 4-dig
.
it
now answer
switc ing m
achi
hed
ne is
on.
Please open this page for an ‘at a glance’
guide to your Diverse 3016 Classic.
Diverse 3016 Classic Foldout 2
22/3/01
2:57 pm
Page 2
Diverse 3016 – 4th Edition – 1st March – 3766
Please open this page for an ‘at a glance’
guide to your Diverse 3016 Classic.
Diverse 3016 Classic Foldout 2
22/3/01
2:57 pm
Page 1
Diverse 3016 – 4th Edition – 1st March – 3766
At a glance
Display
Displays the status of your
handset.
Memory
Set
Enables speed dialling of
numbers stored in the
memory.
Lets you access your
phone’s function.
Used to store numbers on
the memory.
Confirmation (OK)
Lets you confirm settings.
Red Phone
Press to end a call.
Redial
Power
Lets you redial the last five
external numbers you called.
Press and hold down to
switch off the handset.
Press and hold down again
to switch back on.
INT
Green Phone
For making and answering
calls.
Intercom
Enables internal calls and
call transfer between
handsets.
Keypad
Key lock
Recall
For use with switchboards
and BT Select Services.
Also, press and hold down
to enter a Pause
in a stored number.
1
0
Lets you lock (and unlock)
the keypad to prevent
accidentally pressing
buttons.
Delete
Deletes digits shown on
the display.
Diverse 3016 Classic Foldout 1
22/3/01
2:55 pm
Page 2
Diverse 3016 – 4th Edition – 1st March – 3766
BASE STATION
Announcement button
Selects your Outgoing
Message (OGM).
Play button
Skip button
Press to skip back to
the previous
message.
Aerial
Press to play
back your
messages.
Skip button
Press to skip forward to
the next message.
Pause/Stop button
Press to stop message
playback.
Skip
Play
Delete
Stop
Press to pause playback,
press again to resume
playback.
Skip
Record
Record button
Lets you record OGMs.
Page
On/Off button
Switches the answering
machine on and off.
The machine is on when
the button is lit.
Delete button
Lets you delete
OGMs and
messages.
Page button
Press to page the
handset(s).
Minus button
Press to lower the
loudspeaker
volume.
Loudspeaker LED
Plus button
Lights up when
Press to increase
loudspeaker is in use. the loudspeaker
volume.
HANDSET DISPLAY
Display buttons
The top three buttons are
also used with icons on the
display.
OK
Scroll backwards
Confirm – OK.
Scroll forwards
2
Diverse 3016 Classic
22/3/01
2:08 pm
Page 2
Diverse 3016 – 4th Edition – 1st March – 3766
Helpful hints and tips
In this user guide, we’ve included
helpful tips and important notes.
They are shown in boxes like this.
Diverse 3016 Classic
22/3/01
2:08 pm
Page 3
Diverse 3016 – 4th Edition – 1st March – 3766
In this guide
At a glance
Handset settings
Quick reference guide
1
Remote access quick guide
4
Handset display
Quick reference guide
5
Answering machine
Quick reference guide
6
Introducing the
Diverse 3016 Classic
7
Building up a phone system
Safety instructions
7
8
Base station and handset PIN
Emergency numbers
Call barring and call enabling
Additional features
41
42
42
45
46
49
Adjusting volumes and tones
49
Using your Diverse 3016
Classic with a switchboard
55
Setting to Tone or Pulse dialling
Entering access codes
55
56
58
14
15
Call allocation/Ring priority
60
Using the Call Director
62
17
Using multiple base
stations and handsets
64
General information
67
Guarantee
Technical information
67
68
10
Using your
Diverse 3016 Classic
14
20
Using Caller Display
23
Using your Diverse 3016
Classic answering machine
27
Recording and selecting your
outgoing message
Operating your answering machine
from a Diverse handset
Using message playback with
Caller Display
Call screening at the base station
Additional features for your
answering machine
Time saver
Telephone security
39
Registering a new
Diverse 3000 handset
with the base station
Setting up
On and off modes
Making and receiving calls
Making and transferring
calls between handsets
Using the memory to store
and dial numbers
Remote access
28
32
Help
Answering machine
When connected to a switchboard
Index
69
71
71
72
35
35
36
37
3
Diverse 3016 Classic
22/3/01
2:08 pm
Page 4
Diverse 3016 – 4th Edition – 1st March – 3766
Handset settings
Quick reference guide
Function
Key combination
Switch the handset
on and off
Hold down
Switch keypad lock
on and off
Hold down
for 1 second until you hear a long beep.
#
for 1 second until you hear a long beep.
Answer a call
Make an external call
End a call
Redial a number
to display last 5 numbers
Store a number in
the memory
0-9 location
Dial a number from the
Caller Display calls list
ABC
2
Adjust the handset
volume
4
1
0
e.g.
ABC
2
Secrecy
INT
microphone off.
R microphone on.
Call another handset
INT
then the handset no., eg 3.
Transfer a call
INT
then the handset no,. eg 2
Call all handsets
INT
Put an external caller on
hold while you make an
internal call
INT
✱
then the handset no., eg 3 R to end the internal call.
Set date
0
TUV
set the date
Set time
0
WXYZ
set the time
8
9
Diverse 3016 Classic
22/3/01
2:08 pm
Page 5
Diverse 3016 – 4th Edition – 1st March – 3766
Handset display
Quick reference guide
Indicates an active signal with the base station.
Warning – you are going out of range of the base station or handset
is not registered to the base station.
Shows status of battery.
You have new calls listed in your Caller Display list.
Off hook.
EXT
Connecting to an external caller.
INT
Connecting to another handset registered to the base.
Handset locked.
P
Pause.
A
Base station.
—
—
—
Blank space.
–
——
Hash button. #
–
Recall button. R
–
–
–
–
Star button.
✱
Telephone PIN.
-- -- -- -----
J
Keypad locked.
Indicates that the call has been answered in your caller display
calls list.
5
Diverse 3016 Classic
22/3/01
2:09 pm
Page 6
Diverse 3016 – 4th Edition – 1st March – 3766
Answering machine
Quick reference guide
Base Station
Handset
Switch on
INT
WXYZ
TUV
9
8
Switch off
INT
WXYZ
TUV
9
8
ABC
Play messages
Play
INT
WXYZ
Play/Pause/Stop
Stop
INT
WXYZ
Pause/
Resume Playback
Play
INT
WXYZ
Skip forward to
the next message
Skip
INT
WXYZ
INT
WXYZ
Skip
9
1
Delete a message
Delete
INT
WXYZ
ABC
2
0
Delete all messages
Delete
INT
WXYZ
9
0
1
Record a memo
Record
INT
WXYZ
MNO
9
6
INT
WXYZ
PQRS
9
7
Skip backward
9
9
9
9
9
2
ABC
JKL
5
JKL
2
ABC
JKL
ABC
2
5
5
2
DEF
3
Outgoing announcements
Select announcement
Record a new
announcement
Record
INT
WXYZ
PQRS
9
7
To play your
announcement
Play
INT
WXYZ
PQRS
9
7
To delete an
announcement
Delete
INT
WXYZ
PQRS
9
7
DEF
JKL
3
5
MNO
JKL
6
5
*
ABC
2
0
Press once to return to Standby.
See page 27 for the full answering machine functions.
* Press 5 twice if you do not want to record a concluding announcement.
6
Diverse 3016 Classic
22/3/01
2:09 pm
Page 7
Diverse 3016 – 4th Edition – 1st March – 3766
Introducing the
Diverse 3016 Classic
Please read the instructions carefully
before use and retain this user guide for
future reference.
Building up a phone
system
Skip
Play
Delete
Stop
Skip
Record
Page
INTRODUCTION
You can use up to six handsets on each
Diverse base station, up to four base
stations can be used with each Diverse
handset. Although this user guide
applies to both single and multiple
handset systems, some functions
described in this guide apply only to
Diverse 3016 Classic phones with more
than one handset connected.
Note
As this product is rechargeable, it is
normal that a certain amount of heat
will be produced in its day-to-day
operation. Whilst this is entirely safe
we would advise against placing this
product on antique, veneered or
wooden surfaces as damage may occur.
7
Diverse 3016 Classic
22/3/01
2:09 pm
Page 8
Diverse 3016 – 4th Edition – 1st March – 3766
Safety instructions
General
SAFETY INSTRUCTIONS
For the handset use only approved
nickel-cadmium (NiCad) or nickel-metal
hydride (NiMH) rechargeable
batteries. Never use other batteries or
conventional alkaline batteries. They
could lead to a short circuit or destroy
the battery casing. Recommended
batteries should have a power rating of
at least 600mAh 1.2V. Batteries are
available from the Diverse Helpline
08457 908070.
Only use the power supply included
with the product. Using an
unauthorised power supply will
invalidate your guarantee and may
damage the telephone. The item
number for the mains power supply is
C39 280-Z4-C174/..-C67.
If Keyguard is active, it is still possible
to make emergency calls to 999 and
112.
Do not open the handset or base station.
This could expose you to high voltages
or other risks. Contact the helpline for
all repairs.
Radio signals transmitted between the
handset and base may cause
interference to hearing aids.
This product should not be used near
emergency/intensive care medical
8
equipment and should not be used by
people with pacemakers.
Never dispose of batteries in a fire.
There is a serious risk of explosion
and/or the release of highly toxic
chemicals.
Cleaning
Simply clean the handset and base
station with a damp (not wet) cloth, or
an antistatic wipe. Never use household
polish as this will damage the product.
Never use a dry cloth as this may cause
a static shock.
Environmental
Do not expose to direct sunlight.
The product may heat up when the
batteries are being recharged. This is
normal. However, we recommend that
you do not place the product on
antique/veneered wood to avoid
damage.
Do not stand your product on carpets
or other surfaces which generate
fibres, or place it in locations
preventing free flow of air over it’s
surfaces.
Do not submerge any part of your
product in water and do not use it in
damp or humid conditions, such as in
bathrooms.Do not expose your product
Diverse 3016 Classic
22/3/01
2:09 pm
Page 9
Diverse 3016 – 4th Edition – 1st March – 3766
to fire, explosive or other hazardous
conditions.
There is a slight chance that your phone
could be damaged by an electrical
storm. We recommend that you unplug
the power and telephone line cord for
the duration of the storm.
Approved rechargeable batteries
Nickel-Cadmium (NiCd)
Sanyo N-3U (700 mAh)
GP GP60AAKC (600 mAh)
Varta 751RS (700 mAh)
Mobile Power 700 (700 mAh)
SAFETY INSTRUCTIONS
Panasonic 600 DT (600 mAh)
Nickel-Metal hydride (NiMH)
Sanyo H-3 U (1500 mAh)
GP GP130 AA HC (1300 mAh)
GP GP150 AA HC (1500 mAh)
Varta VH 1101 or
Phone Power (1000 mAh)
Panasonic HHR-110 AA (1100 mAh)
Friwo NiMH (1400 mAh)
Toshiba TH-1200 AARE (1200 mAh)
9
Diverse 3016 Classic
22/3/01
2:09 pm
Page 10
Diverse 3016 – 4th Edition – 1st March – 3766
Setting up
Follow these steps to get your
Diverse 3016 Classic ready for use.
Please note that your handset is
already “registered” to the Diverse
3016 Classic base station.
2 Plug the 3 pin adaptor
into a mains power socket
and switch on
Note
SETTING UP
Plan where you will put your Diverse
3016 Classic. It should be within
two metres of a power socket and the
phone socket.
1. Connect the power cable
Plug the power cable into the power
socket on the underside of your Diverse
3016 Classic. Take care that the telephone
line cord and power cable plugs are
connected to the correct sockets.
Incorrect placement could damage the
station.
Red socket
10
Note
Use only the power adaptor
C39 280-Z4-C174/..–C67 with your
Diverse 3016 Classic.
3 Install the rechargeable
batteries in the handset
The handset uses the two AA size nickel
cadmium (NiCad) batteries, which are
supplied. To install them, insert the
batteries as indicated on the label inside
the battery compartment and slide the
battery compartment cover shut.
The battery compartment cover may be
found in the packaging with the batteries.
Diverse 3016 Classic
22/3/01
2:09 pm
Page 11
Diverse 3016 – 4th Edition – 1st March – 3766
The battery compartment cover may be
found in the packaging with the batteries.
Slide battery cover down and lift off.
Battery display when inserting
or replacing a battery
When you replace the handset batteries
with ones that have been fully charged,
the battery indicator will not show full
until the next charge cycle has been
completed. Charge the handset until
the batteries register full again. From
then on the display will be correct.
Place the handset on the base.
When charging, the battery level
symbol shown on the display flashes.
4. Fit the handset belt clip
Slot
Tab
After charging your Diverse 3016
Classic for the first time, subsequent
charging time for the handset batteries is
approximately 4-5 hours. Batteries and
case may become warm during charging.
This is normal.
SETTING UP
Fit the belt clip onto the back of the
handset.
Battery performance
Note
5 When charging for the
first time, we recommend
that you let the batteries
charge for the full 16
hours before making or
receiving calls
Under ideal conditions, the handset
batteries should give about 10 hours
talktime or 100 hours standby on a
single charge. However, new NiCad
batteries do not reach their full
capacity until they have been in normal
use for several days.
Please note that the lifespan of NiCad
rechargeable batteries depends on
how heavily they are used. However,
over time, their capacity to recharge
will begin to diminish and they will
eventually need replacing.
11
Diverse 3016 Classic
22/3/01
2:09 pm
Battery low warning
Note
An LCD on the handset display shows
the current state of the charge. When
the batteries are almost flat a beep
sounds and the display shows the empty
battery symbol. Displays showing the
various states of charge are shown
below:
If you go out of range of a base station
for a long time while your handset is
switched ON, it may take more than
20 minutes to ‘find’ the base station
again when you come back within
range. However, by simply switching
the handset OFF for a moment, then
ON again, it will find the base station
within a few seconds.
Batteries fully charged
Batteries at 66%
Batteries at 33%
SETTING UP
Batteries empty
Note
If the symbol flashes continuously,
it means the handset is either out of
range or is not registered with the
base station. To register, follow the steps
on page 46. All additional handsets
you purchase will need to be
individually registered with the base
station before they will work with the
Diverse 3016 Classic.
The symbol may also flash after a
power failure. Provided the handset
has been registered with the base, the
symbol will stop flashing after a while
indicating the handset has automatically
re-registered to the base station.
If it continues to flash, re-register the
handset to the base station.
12
Page 12
Diverse 3016 – 4th Edition – 1st March – 3766
WARNING
It is recommended that the line cord is
not connected until the handset is fully
charged. This will prevent the risk of
the phone being answered prior to the
batteries being fully charged and
therefore not achieving their optimum
capacity.
6 Connect the telephone line
cord to the Diverse 3016
Classic base station
Ensure that this is fitted correctly into
the right socket.
Diverse 3016 Classic
22/3/01
2:09 pm
Page 13
Diverse 3016 – 4th Edition – 1st March – 3766
7 Plug your Diverse 3016
Classic into the phone
socket
8 Please remove the
protective film from the
handset display
SETTING UP
13
Diverse 3016 Classic
22/3/01
2:09 pm
Page 14
Diverse 3016 – 4th Edition – 1st March – 3766
Using your
Diverse 3016 Classic
On and Off modes
To switch the keypad lock on
and off
To switch the handset on
and off
You can normally leave your
handset on 24 hours a day.
However, if you need to switch
it off:
You can lock the keypad so that
it cannot be used accidentally
while carrying it around.
#
USING
Press and hold the RED PHONE
button down for about 1 second.
You hear a long beep and the
screen goes blank.
To switch it back on, press and
hold down the RED PHONE
button again. You hear a long
beep and the display returns to
standby.
Note
The handset is already set to ON.
14
Press and hold the # button
until the display shows:
The keypad is now locked and
you cannot dial out. Incoming
calls can be answered as normal
by pressing the GREEN PHONE
button.
#
Press and hold the # button
until the display returns to
standby. The keypad is now
unlocked.
Diverse 3016 Classic
22/3/01
2:09 pm
Making and receiving calls
To make an external call
Ensure the handset is switched
ON.
Press the GREEN PHONE
button. You will hear the dial
tone.
KEYPAD
Page 15
Diverse 3016 – 4th Edition – 1st March – 3766
Dial the number. The phone
calls the number and the
display shows the number you
have dialled.
When the phone rings the
display flashes EXT.
Press the GREEN PHONE
button on the handset and
speak.
Or
If the handset is on the base
station or charging station,
simply lift it up and speak.
You do not need to press the
GREEN PHONE button.
At the end of the call, either
press the RED PHONE button
or replace the handset on the
base station.
USING
Alternatively, you can enter the
phone number you want first,
check that it is correct, and
then press the GREEN PHONE
button to dial.
To receive an external call
Caller Display
Note
If another handset is already being used
to make an external call, your handset
will display ‘–––’ flashing and you will
hear the internal ‘busy’ signal.
The Diverse 3016 Classic can let you
know who’s calling before you answer
the telephone.
With BT’s Caller Display service, your
Diverse base station receives caller
information which is transmitted over
the BT network, for more information
see page 23.
To end a call
Call timer
Press the RED PHONE button.
Your Diverse 3016 Classic automatically
times the duration of all outgoing external
calls. The handset display shows the call
duration both during your call and for a
few seconds after it is completed.
15
Diverse 3016 Classic
22/3/01
2:09 pm
Page 16
Diverse 3016 – 4th Edition – 1st March – 3766
Redial
To delete the redial memory
To redial the last external
number
Press the
button. Display
shows the last number dialled.
Press the GREEN PHONE
button. The number is dialled.
All five numbers will be deleted.
Press the SET button.
1
Press the 1 button.
TUV
Press the 8 button.
8
KEYPAD
Press the RED PHONE button
to end the call.
Press the OK (
ABC
2
To redial any of the last 5
external numbers
Press the OK ( ) button.
Enter the handset PIN (original
setting 0000. To change it see
page 43).
) button.
Press the 2 button.
Press the OK (
confirm.
) button to
USING
Press the RED PHONE button
to return to standby.
Press the
button. Display
shows the last number dialled.
Secrecy
Press the MEMORY or SET
buttons under
and scroll
through the last 5 numbers to
select the number you want.
You can switch off the handset
microphone so that your caller cannot
hear you while you talk to someone else
in the room.
Press the GREEN PHONE
button. The number displayed
is dialled.
When ready, you can switch the
microphone back on.
Press the RED PHONE button
to end the call.
16
Diverse 3016 Classic
22/3/01
2:09 pm
Page 17
Diverse 3016 – 4th Edition – 1st March – 3766
During a call
Page
To stop paging press the
PAGE button again.
Or
INT
R
Press the INT button to switch
the microphone off. Your caller
will hear a melody. Display
shows EXT (flashing) and INT.
Press the R button to speak to
your caller again.
Note
You may turn the music on hold off,
see page 52.
If you have additional handsets, you can
make internal intercom calls between
the handsets.
To make an internal intercom
call to another handset
INT
Press the INT button. Display
shows your handset number.
ABC
Enter the number of the
handset you want to call e.g. 2.
The handset will ring.
2
If you have multiple handsets registered
with the base, the Diverse 3016 Classic
enables two handsets to talk to each
other on an internal ‘intercom’ call, while
a third handset can be on an external call.
To page a handset from the
base station
To locate handsets that are
away from the base station.
Page
Press the PAGE button on
the base.
All handsets registered with
the base will ring for 30
seconds.
USING
Making and transferring
calls between handsets
Press the GREEN PHONE
button on the handset.
To end the call, press the RED
PHONE button, or replace the
handset on the base.
To receive an internal call
When the handset rings, the
display flashes INT plus the
number of the handset calling
you, – 2 in this example.
Either press the GREEN PHONE
button, or simply lift the
handset off the base station to
receive the call.
17
Diverse 3016 Classic
22/3/01
2:09 pm
To make an internal call to all
handsets
You can call all handsets
registered to a base station at
the same time.
INT
✱
Page 18
Diverse 3016 – 4th Edition – 1st March – 3766
1-6
R
Press the R button to end the
internal call and speak to your
outside caller.
Press the INT button.
Press the ✱ button. Display
shows all available handsets. If
no other handsets are available,
you hear the engaged tone.
The first handset to answer will
take the call.
To transfer an external call
between handsets
If you are in a conversation
with an outside caller and want
to transfer the call to another
handset.
Press the RED PHONE button
to end the call.
INT
Note
USING
Press the handset number you
want, 1-6. When the handset
answers, you can talk without
your outside caller hearing.
If all available handsets are engaged
on an internal call and an external
call arrives, a ‘call waiting’ signal is
given. To take the call, either replace
the handset on the base, or press RED
PHONE button. You can accept the new
call when you hear the phone ring.
Press the INT button. Display
shows EXT INT plus your
handset number. The caller
hears music on hold.
Enter the number of the
handset to which you wish to
transfer the call. When the
handset is answered, you can
talk to the other handset
without the outside caller
hearing.
To transfer the call press the
RED PHONE button, or replace
your handset on its base.
To put an outside caller on
hold and speak to another
internal handset
Or
INT
18
Press the INT button. You hear
the internal dial tone and your
outside caller is put on hold.
Your caller will hear ‘music
on-hold’.
To reconnect to your outside
caller:
R
Press the R button.
Diverse 3016 Classic
22/3/01
2:09 pm
Page 19
Diverse 3016 – 4th Edition – 1st March – 3766
To enable another handset to
‘listen in’ on your conversation
If you want another person to
hear your call, you can let them
listen in on another handset
registered to the same base
station.
Note
This only allows them to hear the
outside caller as it is assumed that
the internal handsets are next to each
other during this type of call.
Quick call transfer
After dialling the other handset, you
can immediately press the RED PHONE
button, or replace the handset on the
base and the call will be transferred
straight through.
If the other handset is already engaged,
or does not answer the call within
30 seconds, the call will be returned to
your handset.
To cancel
Setting up:
1- 6
To stop the other handset from
hearing your conversation.
Press the INT button. Your
caller is put on hold.
Press the SET button.
Enter the number 1-6 of the
handset you want.
When the call is answered
press the SET button.
R
Press the RECALL button.
You can speak to your external
caller again and the other
handset can now listen to your
conversation.
R
USING
INT
Once connected to your caller:
Press the RECALL button.
You can continue talking to
your caller as normal.
The other handset user can
stop listening in at any time
either by pressing the RED
PHONE button on their
handset or by replacing it on
the base station or charger.
19
Diverse 3016 Classic
22/3/01
2:09 pm
To broadcast a call
You can let other people listen
to your call by broadcasting it
via the base station loudspeaker.
During your call:
INT
TUV
8
INT
TUV
8
Page 20
Diverse 3016 – 4th Edition – 1st March – 3766
Press the INT, then the 8
button. Your call will be heard
over the loudspeaker.
Press the INT and 8 button
again to end the broadcast.
Adjust the loudspeaker volume
by pressing the – and + buttons
at the base station.
Using the memory to store
and dial numbers
Your Diverse 3016 Classic handset can
store 10 phone numbers, each up to
22 digits long, which can then be speed
dialled. Stored numbers can include
settings made with the ✱ and # buttons.
You can also enter a Pause. (See ‘Using
your Diverse 3016 Classic with a
switchboard’ on page 55.)
To store a number in the
memory
USING
The handset must be
switched on.
Press the SET button.
To make an announcement
over the base station
loudspeaker
Press the MEMORY button.
0-9
INT
WXYZ
9
WXYZ
9
Press the INT button then the
9 button.
Press the 9 button again to
switch on the intercom function
and speak.
JKL
5
Press the 5 button to switch off
the intercom function.
Press the RED PHONE button
to return to standby.
Press a digit 0-9. This selects
the memory location under
which you want the number
stored. Display shows the
memory location you have
chosen.
Press the OK ( ) button.
Enter the phone number you
want to store.
Press the OK ( ) button to
confirm. You hear a confirmation
beep.
If you want to store another
number press the SET button.
Press either the
or
arrow
to move to a new memory
location.
20
Diverse 3016 Classic
22/3/01
2:09 pm
Page 21
Diverse 3016 – 4th Edition – 1st March – 3766
Press OK (
number.
) enter your new
Press the OK ( ) button. You
hear a confirmation beep.
Press the RED PHONE button
to return to standby.
Note
If you make a mistake entering a
number, press the
button to delete
the last character.
You can exit any procedure at any time
by pressing the RED PHONE button.
Press the OK (
) button.
Press the MEMORY button to
display the number you want
from the redial list.
Press the MEMORY or SET
buttons under
to scroll to
the number you require.
Press the OK ( ) button to
confirm. You hear a confirmation
beep.
Press the RED PHONE button
to return to standby.
To speed dial a stored number
Note
USING
If the memory location is empty, the
—
display shows —
— . If there is a number
stored already, that number will be
displayed. If you do not want to change
it, press the OK ( ) button to confirm
the number. Then press the RED PHONE
button to return to standby.
Press the MEMORY button.
Enter the memory location of
the number you want, or scroll
through the list by pressing the
buttons until display shows
the number.
Press the GREEN PHONE
button to dial the number.
To store a number in the
memory from the redial list
Press the SET button.
Press the MEMORY button.
0-9
Press a digit 0-9. This selects
the memory location under
which you want the number
to be stored. Display shows the
memory location you have
chosen.
21
Diverse 3016 Classic
22/3/01
2:09 pm
To delete an individual
number from the memory
Press the SET button.
Press the MEMORY button.
Scroll through to the number
you want to delete.
Press the OK ( ) button. The
telephone number flashes.
Press the
DELETE button.
The number is deleted.
Press OK ( ), you hear a
confirmation beep.
USING
You can store a new number
or press RED PHONE button to
return to standby.
To delete all memory numbers
Press the SET button.
1
Press the 1 button.
TUV
Press the 8 button.
8
Press the OK (
KEYPAD
) button.
Enter the handset PIN (original
setting 0000).
Press the OK (
1
).
Press the 1 button.
Press the OK (
confirm.
) button to
Press the RED PHONE button
to return to standby.
22
Page 22
Diverse 3016 – 4th Edition – 1st March – 3766
Diverse 3016 Classic
22/3/01
2:09 pm
Page 23
Diverse 3016 – 4th Edition – 1st March – 3766
Using Caller Display
BT’s Caller Display
Setting the date and time
If you subscribe to Caller Display you can
see who is calling you (on your handset
display).
All base station settings are made via
the handset.
With BT’s Caller Display service, your
Diverse base station receives caller
information which is transmitted over
the BT network.
To set the date and time
Setting the date:
If you are using the Classic handset, the
screen shows the caller’s number (if it
has been sent) when the phone rings.
0
Press the 0 button.
TUV
Press the 8 button.
8
Press the OK (
For example:
If you are connected to a different
network, you will first have to subscribe
to that network's Caller Display service.
Call your network provider for more
information.
08
If the power fails you will have to reset
the date and time.
20 10 99
Day Month Year
Entering the date and time
WARNING
) button.
The current setting is
displayed.
Information displayed via other
UK networks
This enables your handset to display the
date and time calls have been received.
CALLER DISPLAY
With the Executive Handset, if you have
stored a name to go with the number in
your handset directory, the name will be
displayed instead.
Press the SET button.
If you wish to reset the date:
KEYPAD
Enter the current day in
(dd/mm/yy).
Press the OK (
confirm.
) button to
Press the RED PHONE button
to return to standby.
23
Diverse 3016 Classic
22/3/01
2:09 pm
Setting the time:
Press the SET button.
0
Press the 0 button.
WXYZ
Press the 9 button.
9
Press the OK (
) button.
The current setting is displayed
and the current input position
flashes. (12 hour clock only).
For example
09
09 -15
Hours Minutes
If you wish to reset the time:
CALLER DISPLAY
KEYPAD
1
Enter the current time
(hh/mm).
Press 1 for AM or 2 for PM.
Press the OK ( ) button, you
hear a confirmation beep.
Press the RED PHONE button
to return to standby.
Note
The date and time must be reset after
a power cut or if the base station has
been disconnected.
24
Page 24
Diverse 3016 – 4th Edition – 1st March – 3766
Using the Classic handset with
Caller Display
When the phone rings, your caller’s
number is displayed.
If the caller has withheld their number,
the display shows _ _ _ __ _ _ _
EXT.
If you call from another handset, the
display shows the handset number
and INT.
The display shows the
icon to
indicate you have a new call in your
Calls List.
Your callers details are stored in a calls
list which holds the last 30 calls.
When the list is full, new calls replace
the oldest ones. You can display, scroll
through and dial the numbers in the calls
list at the touch of a button.
Note
Calls that are ‘Witheld’, ‘Unavailable’
or ‘International’ are not stored in the
calls list, as there is no telephone number
sent via the network.
Diverse 3016 Classic
22/3/01
2:09 pm
Page 25
Diverse 3016 – 4th Edition – 1st March – 3766
To view the calls list
You can make the following calls
list settings:
1 = Only unanswered calls are saved.
ABC
2
Press the SET button.
Or
Press the 2 button. The display
quickly lists the number of new
and old calls.
2 = all incoming calls are saved to
the calls list (original setting).
01 03
WARNING
Changing your calls list from one setting
to the other will automatically delete
any entries in the current calls list.
New call
entries
Old call
entries
Press the
SET or
MEMORY buttons to scroll
through the calls list.
AM or PM
01 J 22.04 10-47 A
To set the calls list to contain
all calls or unanswered calls
only
Press the SET button.
0
Press the 0 button.
✱
Press the ✱ button.
Press the OK ( ) button.
Display shows 1 or 2.
Time
Date
This indicates
that the call was
answered when it
was received.
(When in “All
Calls” Setting)
Number of calls if
set as unanswered
calls only or number
of the entry for the
“all calls” setting.
Once you have viewed all your
new calls in your calls list the
icon will not be displayed.
CALLER DISPLAY
Then it shows the number of
the most recent caller,
alternating with the date and
time the call was received.
1
Enter 1 if you want the calls list
to contain details of unanswered
calls only.
Or
ABC
2
Enter 2 if you want the calls list
to contain details of all calls
received.
Press the OK (
confirm.
) button to
Press the RED PHONE button
to return to standby.
25
Diverse 3016 Classic
22/3/01
2:09 pm
Page 26
Diverse 3016 – 4th Edition – 1st March – 3766
To dial a number in the
calls list
To delete the calls list
Press the SET button.
Press the SET button.
ABC
2
Press the 2 button. Display
shows the number of the most
recent caller and alternates
between showing the number
and the time and day the call
was received.
Press the UP and DOWN
arrows
to scroll through
the calls list. When the number
you require is displayed.
CALLER DISPLAY
Press the OK ( ) button or
the GREEN PHONE button.
The number displayed is
dialled.
To delete an individual
number from the calls list
Press the SET button.
ABC
2
Press the 2 button. The display
shows the most recent caller
and alternates between
showing the number and the
time and day the call was
received.
Press the UP and DOWN
arrows
to scroll through
the calls list until the number
you want to delete is displayed.
button
Press the DELETE
and hold it until the number
disappears. You hear a stuttered
confirmation beep.
26
DEF
3
Press the 3 button.
#
Press the # button.
Press the OK (
PIN
Enter the base station PIN
(original setting 0000).
Press the OK (
1
) button.
) button.
Press the 1 button.
Press the OK (
confirm.
) button to
Press the RED PHONE button
to return to standby.
Diverse 3016 Classic
22/3/01
2:09 pm
Page 27
Diverse 3016 – 4th Edition – 1st March – 3766
Using your Diverse 3016
Classic answering machine
As soon as the base station has been
connected, your answering machine is
ready for use.
It comes with a pre-recorded message
“Sorry, there is nobody to take your call at
the moment, so please leave your message
after the tone”. You can use this outgoing
message or record your own.
You can skip backwards and forwards
through your messages and memos and
delete them individually or all together.
You can operate your answering machine
at the base station, or from a registered
handset or from any external phone
provided it is a TouchTone™ telephone.
You will need to set the date and time
if you want your messages to be
announced with the date and time each
one was received. (See page 23).
Press the ON/OFF button.
The machine is on when the
button lights up.
Press the ON/OFF button again
to switch off. The button light
goes off.
ANSWERING MACHINE
As well as recording incoming messages,
your Diverse 3016 lets you record
memos for other users (see page 31).
To switch the answering
machine on and off
Or
If you have messages that have
not been played back, the light
flashes intermittently.
Outgoing announcements
As an alternative to the pre-recorded
message, you can record two different
outgoing announcements of your own.
You can also, if you wish, record a
concluding announcement to warn
callers that they have run out of time
for leaving their message.
A typical concluding announcement is
“The maximum time allowed for your
message has been reached. Thank you for
calling”.
27
Diverse 3016 Classic
22/3/01
2:09 pm
Page 28
Diverse 3016 – 4th Edition – 1st March – 3766
Note
Deleting your own recorded
Announcement will automatically
reinstate the original pre-recorded
message in its place. The pre-recorded
message cannot be deleted.
To adjust the base station
loudspeaker volume
At the base station:
Press the – button to lower
the sound or the + button to
increase volume.
Announcement only
This is a third outgoing message which
enables you to leave a statement for
callers but does not allow them to leave
a message. A typical Announcement
Only statement is: “Thank you for calling,
please try again later”.
The volume setting is stored.
To select the announcement
message
When you are selecting your
announcement message, the
answering machine can be on
or off.
ANSWERING MACHINE
Recording and selecting
your outgoing message
You can choose between the three
different outgoing messages:
At the base station:
Press the ANNOUNCEMENT
button. The voice tells you the
current setting.
Announcement 1 – allows callers
to leave a message. Lets you add a
concluding statement.
Announcement 2 - allows callers
to leave a message. Lets you add a
concluding statement.
Announcement Only – callers cannot
leave a message. This option is also
used with Call Director. See page 62.
Having three options makes it easy to
change between announcements to suit
your needs. For example, if you work
from home, you could have
Announcement 1 for office hours and
Announcement 2 for evenings and
weekends.
28
Skip
Skip
Stop
Press the right or left SKIP
button to switch to the next
announcement. The voice
announces the setting.
Press the STOP button to
confirm the setting.
Note
If you select Announcement only, the
answering machine cannot be switched
on. If already switched on, it switches
itself off.
Diverse 3016 Classic
22/3/01
2:09 pm
Page 29
Diverse 3016 – 4th Edition – 1st March – 3766
Speak your concluding
announcement through the
handset.
To record an announcement
Set the announcement you
want to record as shown above.
You can record an
announcement with or without
a concluding message.
Stop
Press the STOP button on the
base station to stop recording.
Your outgoing messages are
played back.
Recording times
At the base station:
Press the ANNOUNCEMENT
button. The voice tells you the
current setting.
Record
Press the RECORD button
within 3 seconds. Your handset
rings.
Press the GREEN PHONE
button. The voice says
“Recording announcement”
and you will hear a beep to
indicate that you can start
recording.
Maximum message length for incoming
and outgoing messages is 2 minutes
50 seconds.
Recording stops automatically if a pause
of longer than 2 seconds is detected.
To hear your outgoing
messages
You can play back your
outgoing announcements at
any time.
Record your announcement
through the handset.
Either:
At the base station:
Press the RED PHONE button
to stop recording.
Your recording is played back.
Or if you want to add a
concluding statement
Stop
Press the STOP button on the
base station. The voice says
“Recording concluding
announcement”.
ANSWERING MACHINE
At the handset:
The total recording time available on
your Diverse 3016 answering machine
is 15 minutes.
Press the ANNOUNCEMENT
button. The current setting is
announced.
Play
Press the PLAY button. Your
outgoing message is played
back.
29
Diverse 3016 Classic
22/3/01
2:09 pm
Page 30
Diverse 3016 – 4th Edition – 1st March – 3766
To delete an outgoing message
To play back your messages
from the base station
At the base station:
When you have new messages
the ON/OFF button flashes to
indicate you have new messages.
Your handset display also shows
the following symbols
Press the ANNOUNCEMENT
button. The voice tells you the
current setting.
Skip
Skip
Delete
Press the right or left SKIP
button to select the
announcement you wish to
delete.
Press the DELETE button to
delete the announcement.
NB. The
is only shown
if the calls list is set to Answer
all calls.
Play
Note
During playback you have a
number of options available:
ANSWERING MACHINE
If you delete your Announcement Only
message, your answering machine
cannot be switched on until you either
record a new one or set one of the other
outgoing messages.
If you delete your own recorded
Announcement 1 or 2, the pre-recorded
message is automatically reinstated.
Press the – or + buttons to
adjust the volume.
Stop
Skip
Mains power failure
If the mains power fails, your outgoing
messages, recorded messages and memos
will be saved. However, you will need
to reset the time and date.
In the event of any mains power
interruption, you must unplug your
Diverse 3016 telephone line cord from
the wall socket, otherwise your other
telephones will not ring. Once power
has been restored, plug your Diverse
3016 cord back into the telephone
wall socket.
30
Press the PLAY button. Your
new messages are played first,
followed by any old messages.
Skip
Record
Stop
Press the STOP button to stop
or pause playback. Press again
to resume.
Press the SKIP button to skip
back to the beginning of the
message. Or press it twice to
skip to the previous message.
Press the SKIP button to skip
forward to the next message.
Or press again to skip to
following messages.
Press the RECORD button to
mark a message as “new”, ie,
unplayed.
Press the STOP button twice to
end playback.
Diverse 3016 Classic
22/3/01
2:09 pm
Page 31
Diverse 3016 – 4th Edition – 1st March – 3766
To delete individual messages
To record a memo
You can use the handset to
record a memo message for
other people using your
Diverse 3016.
You can delete individual
messages as required.
Play
Delete
Press the PLAY button to begin
playback.
Press the DELETE button
during the message you want
to delete.
Record
Press the GREEN PHONE
button and record your memo
after the beep.
The message is deleted.
To delete all messages
Stop
OR
Delete
Skip
Press the DELETE button.
To stop recording, either press
the STOP button at the base or
the RED PHONE button on the
handset.
ANSWERING MACHINE
You can also delete all your
messages when your
answering machine is in
standby:
Press the RECORD button.
The handset rings.
Recording will stop
automatically if you pause for
longer than 8 seconds when
recording your memo.
Press the SKIP button within 6
seconds. The voice says “Press
skip back to confirm”.
Either
Skip
Press the SKIP button again
to confirm. Your messages are
deleted.
Or
Stop
Cancel deletion by pressing the
STOP button. Your answering
machine returns to standby and
your messages are saved.
Note
You must play your messages before
you are able to delete them.
31
Diverse 3016 Classic
22/3/01
2:09 pm
Page 32
Diverse 3016 – 4th Edition – 1st March – 3766
Operating your answering
machine from a Diverse
handset
To record an outgoing
announcement
INT
You can use any handset registered to
the Diverse 3016 base station.
WXYZ
9
PQRS
To switch the answering
machine on and off
7
MNO
6
JKL
5
INT
WXYZ
9
TUV
ANSWERING MACHINE
8
Press the INT then the 9 button.
The ON/OFF button flashes
at the base station to show the
signal has been received.
JKL
5
Press INT, then 9, then the 7
button. The voice tells you the
current outgoing announcement.
Press the 6 button to start
recording announcement.
Press the 5 button to record a
concluding announcement if
desired.
Press the 5 button again to
stop recording.
Press the 8 button to switch on,
press it again to switch off.
Press the RED PHONE button
to return the handset to standby.
Press the RED PHONE button
to return the handset to standby.
If you do not want to record a
concluding announcement, you
must press the 5 button twice
to stop recording.
To select the outgoing
announcement
To play back an announcement
INT
WXYZ
9
PQRS
7
Press INT, then 9 then the 7
button. The voice tells you the
current outgoing announcement.
3
1
Press the 1 button to go back
to the previous announcement.
JKL
5
Press the 5 button to confirm
the setting.
Press the RED PHONE button
to return the handset to standby.
32
9
PQRS
Press the 3 button to switch to
the next announcement.
DEF
INT
WXYZ
7
ABC
2
Press INT, then 9, then the 7
button. The voice tells you the
current outgoing announcement.
Press the 2 button to play back
the announcement.
Press the RED PHONE button
to return the handset to standby.
Diverse 3016 Classic
22/3/01
2:10 pm
Page 33
Diverse 3016 – 4th Edition – 1st March – 3766
To delete an announcement
To skip forwards and
backwards during playback
INT
WXYZ
9
PQRS
7
0
Press INT, then 9, then the 7
button. The voice tells you the
current outgoing announcement.
Press the 0 button to delete
the announcement.
The pre-recorded announcement
will be reinstated.
Press the RED PHONE button
to return the handset to standby.
3
Press the 3 button to skip to
the next message.
1
Press the 1 button to play the
current message again.
DEF
To move back several messages,
press the 1 button repeatedly.
To pause during playback
To play back your messages
JKL
5
NB. The
is only shown if
the calls list is set to “Answer
all calls.”
INT
WXYZ
9
Press the INT button then the
9 button. The voice announces
the number of new and old
messages. The number of new
and old messages are displayed
on the screen.
ABC
2
ANSWERING MACHINE
If there are new messages, the
ON/OFF button on the base
station flashes and
appears
in your handset display.
Press the 5 button. Playback is
paused.
To continue playback, press
the 2 button.
To stop playback
JKL
5
Press the 5 button twice.
To return the handset to
standby
Press the RED PHONE button.
04
01
Old messages.
New messages.
ABC
2
Press the 2 button to play your
messages.
33
Diverse 3016 Classic
22/3/01
2:10 pm
To save the current messages
as ‘new’
This means it will be played
with other new messages, next
time you or another person
plays back the messages.
INT
WXYZ
9
ABC
2
Press the INT button, then the
9 button.
ANSWERING MACHINE
0
Press the 2 button, your
messages are played.
Press the ✱ button.
The message is saved as a new
message.
To delete the current message,
press the 0 button. Voice
announces “message deleted”.
Press the RED PHONE button
to return the handset to standby.
To delete all messages
INT
WXYZ
If necessary press the 3 button
to skip to the next message or
the 1 button to skip back to the
start of the current or previous
messages.
✱
Page 34
Diverse 3016 – 4th Edition – 1st March – 3766
9
Press the INT button, then the
9 button.
2
Press the 0 button. The voice
says, “Press skip back to confirm”.
1
Press the 1 button within 6
seconds. All messages are
deleted.
ABC
Press the RED PHONE button
to return the handset to standby.
To record a memo
Voice announces “Message is
marked as new”.
INT
Press the RED PHONE button
to return the handset to standby.
WXYZ
9
MNO
6
To delete individual messages
INT
WXYZ
9
ABC
2
Press the INT button, then the
9 button.
Press the 2 button, your
messages are played.
If necessary press the 3 button
to skip to the next message or
the 1 button to skip back to the
start of the current or previous
messages.
34
JKL
5
OR
Press the INT button then the
9 button.
Press the 6 button to start
recording. The voice says
“Recording memo”. Speak your
memo after the beep.
To stop recording, press the
5 button or the RED PHONE
button.
Diverse 3016 Classic
22/3/01
2:10 pm
Using message playback
with Caller Display
If you have a Caller Display service,
your phone can display the number of
each person who has called, whether
they have left a message or not.
To play messages using the
screen keys
You can use the buttons under
the screen prompts to skip
forward and back through your
messages.
WXYZ
9
Press the INT button, then the
9 button. Display shows the
number of new messages and
old messages stored on your
answering machine.
04
New messages.
2
To dial the number displayed on
the screen, press the GREEN
PHONE button. The number is
dialled.
To delete the display, press the
DELETE button.
Press the RED PHONE to
return the handset to standby.
Call screening at the
base station
When the answering machine is switched
on, you can hear incoming calls over the
loudspeaker and decide whether to
answer them or let your Diverse 3016
take the message.
Please note that when your Diverse 3016
answers a call, you do not hear your
outgoing message over the loudspeaker.
To speak to your caller
01
Old messages.
ABC
Press the MEMORY button to
skip to the next message.
ANSWERING MACHINE
OK
INT
Page 35
Diverse 3016 – 4th Edition – 1st March – 3766
Press the 2 button. The first
new message is played. The
caller’s number (if available)
and the date and time of the
call are shown alternately on
the display.
Press the GREEN PHONE
button on your handset. The
answering machine will stop
recording.
Press the SET button to play
the current message again,
or press it twice to play the
previous message.
35
Diverse 3016 Classic
22/3/01
2:10 pm
Page 36
Diverse 3016 – 4th Edition – 1st March – 3766
To switch call screening on
and off
You can prevent incoming
callers messages from being
broadcast over the loudspeaker.
Additional features for
your answering machine
To adjust the number of
rings before incoming calls
are answered
The standard setting is ON, so
that incoming messages can be
monitored.
WXYZ
9
GHI
4
Press the SET button, then the
9 button.
Press the 4 button.
ANSWERING MACHINE
Press the OK (
) button.
0
Press the 0 to switch the
setting OFF.
1
Press the 1 button to switch
the setting ON.
Press the OK (
confirm.
0
9
Press the SET button, then the
9 button.
0
Press the 0 button.
WXYZ
Press the OK (
) button to
Press the RED PHONE button
to return to standby.
You can select the number of
rings from 2-9, before
incoming calls are answered
when your machine is switched
on. Or you can press 0 to select
Time Saver (see below).
The standard setting is 4.
2-9
) button.
Press a button between 2-9 to
set the number of rings you
want. (0 = Time Saver)
Press the OK (
confirm.
) button to
Press the RED PHONE button
to return the handset to standby.
36
Diverse 3016 Classic
22/3/01
2:10 pm
Page 37
Diverse 3016 – 4th Edition – 1st March – 3766
Time saver
Time saver is useful if you ring in from
another phone to see if you have any
new messages.
If you have new messages your Diverse
3016 will answer after 2 rings. If you do
not have any new messages, it will not
answer until 4 rings. This enables you
to hang up before you are connected,
saving you time and money.
To pause after message
playback
Play
OR
1
The standard setting is OFF.
To adjust the time allowed for
recording messages
9
Press the SET button, then the
9 button.
1
Press the 1 button.
WXYZ
Press the OK (
1
ABC
2
DEF
3
GHI
4
) button.
Press the SET button.
WXYZ
9
Press the 9 button.
ABC
Press the 2 button.
2
Press the OK (
ANSWERING MACHINE
The standard setting is 120
seconds.
You can set your machine to
pause after playback of each
message, giving you time to
take notes. This means that to
play the next message, you
must press the PLAY button at
the base station or 2 at the
handset.
) button.
1
Press the 1 button to switch
the pause setting ON.
0
Press the 0 button to switch
the pause setting OFF.
Select the message length:
Press the OK (
confirm.
30 seconds – Press the 1
button
Press the RED PHONE button
to return to standby.
) button to
60 seconds – Press the 2
button
120 seconds – Press the 3
button
No time limit – Press the 4
button.
Press the OK (
confirm.
) button to
Press the RED PHONE button
to return to standby.
37
Diverse 3016 Classic
22/3/01
2:10 pm
To set each message to have
a time announcement
The time and date must be set
for this to work, see page 23.
Once it has been set, you can
choose to switch the time and
date announcement on and off.
The standard setting is ON.
Press the SET button.
WXYZ
Press the 9 button.
DEF
Press the 3 button.
9
3
ANSWERING MACHINE
Press the OK (
) button.
0
Press the 0 to switch the time
announcement setting OFF.
1
Press the 1 button to switch
the time announcement ON.
Press the OK (
confirm.
) button to
Press the RED PHONE button
to return to standby.
38
Page 38
Diverse 3016 – 4th Edition – 1st March – 3766
Diverse 3016 Classic
22/3/01
2:10 pm
Page 39
Diverse 3016 – 4th Edition – 1st March – 3766
Remote access
Operating the answering machine from an
outside phone (Touchtone™ phone).
IMPORTANT
Keeping your messages private
when calling from another phone
Please note that when calling from
another phone, you will need to enter
your 4-digit base station PIN before
you can hear your messages or change
the settings. This is a security measure
to prevent others from unauthorised
access to your messages.
To switch on your answering
machine from another external
telephone
If you go out and forget to
switch your answering machine
on, you can switch it on from
another phone.
KEYPAD
#
KEYPAD
REMOTE ACCESS
Let the phone ring. After 17
rings, your Diverse 3016 will
automatically answer the call.
The voice says “Please enter
your PIN code”.
You MUST change the base station
PIN from 0000. Keep a record of the
new number in the box provided at the
front of this user guide.
For instructions on how to change
the Diverese 3016 Classic base station
PIN code refer to page 42.
Dial your number.
Press the # button. Then Enter
your 4-digit base station PIN.
The answering machine is
switched on.
39
Diverse 3016 Classic
22/3/01
2:10 pm
Page 40
Diverse 3016 – 4th Edition – 1st March – 3766
Remote access from another
external TouchtoneTM telephone
2
Press the 2 button to play
messages.
1
Press 1 to skip backwards.
ABC
DEF
#
Dial your number. You hear
your announcement. Once the
announcement has finished and
you hear the beep prompting
you to leave a message.
3
Press the # button.
✱
Or
0
1
ABC
2
KEYPAD
#
Dial your number.
Press the # button and enter
your 4-digit base station PIN.
KEYPAD
REMOTE ACCESS
Note
Your announcement will continue to
play whilst you access remotely with
the second option of operation.
The voice announces in the
following order:
Number of messages.
Which announcement message
is set.
Answering machine status,
ON or OFF.
Remaining recording time left.
Whether the time and date has
been set.
Menu for operating the
machine.
#
40
Press the # to skip these
announcements.
Press the 3 button to skip
forwards.
Press the 0 button and then the
1 button to delete the current
message.
Press the ✱ button and then
the 2 button to play back new
messages only.
Diverse 3016 Classic
22/3/01
2:10 pm
Page 41
Diverse 3016 – 4th Edition – 1st March – 3766
Remote access quick guide
From the Diverse handset:
From an external telephone:
• Press the INT button.
• Press the 9 button.
• Dial your phone number.
• When you hear your
outgoing message (OGM)
press the # button.
• Enter the base PIN code.
1 Skip back
2
Play Messages
3 Skip forward
✱
Mark as new
0 Delete current message
REMOTE ACCESS
5 Pause
6
Record Memo
0 Delete
1 Skip back to previous message
7
Annoucements
Status/Messages
8
Answer On/Off
9
Intercom to Base
#
Status/Help
2 Play message
3 Skip forward to next message
5 Confirm announcement
6 Record announcement
41
Diverse 3016 Classic
22/3/01
2:10 pm
Page 42
Diverse 3016 – 4th Edition – 1st March – 3766
Telephone Security
Your Diverse 3016 Classic gives you a variety of ways to
prevent unauthorised use of the phone or handset.
Base station and
handset PIN
To change the Diverse 3016
Classic base station PIN code
As a digital phone system, your Diverse
3016 Classic provides excellent security
against others ‘listening in’ to your calls.
You can also prevent unauthorised use
of the handset(s). To do this you need
to know the PIN numbers.
This protects your settings
and helps prevent unauthorised
handsets using your system.
The standard setting for the
Base station PIN code is 0000.
You can change this to any
4-digit number.
Note
SECURITY
For extra security we recommend you
change your base station and handset
PIN numbers.
Press the SET button.
0
Press the 0 button.
PQRS
Press the 7 button.
7
The standard setting for both the base
station PIN and handset PIN is 0000.
If you do not wish to change either, you
can use this number for all code and
PIN related functions. Please be aware
that anyone with access to the base
station PIN (and this user guide) has
the potential to change system settings.
If you change your handset PIN, keep a
record of the new number in the box
provided at the front of this user guide.
Note
You can press the RED PHONE button
at any time during these steps to quit
the procedure.
42
Press the OK (
KEYPAD
) button.
Enter the current base station
PIN (original setting 0000).
Press the OK (
) button.
KEYPAD
Enter the new four digit code.
KEYPAD
Enter the new code again.
Press the OK ( ) button to
confirm. You hear a
confirmation beep. The new
code is stored.
Press the RED PHONE button
to return to standby.
Diverse 3016 Classic
22/3/01
2:10 pm
Page 43
Diverse 3016 – 4th Edition – 1st March – 3766
To change the handset PIN
(personal identification
number)
The PIN on your handset
protects functions and settings
from unauthorised access.
A handset PIN is necessary in
order to:
– reset the memory
– reset to the original
settings.
Caution
Do not forget your base station PIN
or handset PIN. Special, expert help is
required if you forget the PIN code.
Please contact the Diverse Helpline on
08457 908070. Calls are charged at
local rates. You may write down the
base station PIN code and your
handset PIN in the space provided in
the front of this book. Note that these
numbers should be kept safe.
Handset power must be
switched to ON.
Press the SET button.
Press the 1 button.
ABC
Press the 2 button.
2
SECURITY
1
Press the OK ( ) button.
Display shows 12 PIN _ _ _ _
KEYPAD
Enter the current handset PIN
(original setting 0000).
Press the OK (
) button.
KEYPAD
Enter the new four digit PIN.
KEYPAD
Enter the new PIN again.
Press the OK ( ) button to
confirm. You hear a
confirmation beep. The new
PIN is stored.
Press the RED PHONE button
to return to standby.
43
Diverse 3016 Classic
22/3/01
2:10 pm
Page 44
Diverse 3016 – 4th Edition – 1st March – 3766
To switch the handset lock on
and off
To switch the base station
lock on and off
You can prevent an individual
handset from being used to
make all calls except for 999
emergency services.
You can prevent all external
calls via the base station by
locking it. Only 999, 112
emergency services and stored
additional emergency numbers
can be dialled (see page 45).
In the case of contacting
emergency services, if the
handset is locked, you must
press the GREEN PHONE
button before dialling the
emergency number.
SECURITY
You can still receive incoming
calls. When the phone rings,
press the GREEN PHONE
button as normal.
Press the SET button.
1
Press the 1 button.
1
Press the 1 button again.
Press the OK (
KEYPAD
0
) button.
0
Press the 0 button twice.
Press the OK (
KEYPAD
Enter the base station PIN
(original setting 0000).
Press the OK (
ABC
2
) button.
) button.
Press the 2 button to switch
the base station lock ON.
Or
0
Press the 0 button to switch
the base station lock OFF.
Press the 1 button to switch
the telephone handset lock ON.
Press the OK (
Or
Press the RED PHONE button
to return to standby.
Press the 0 button to switch
the telephone handset lock OFF.
Press the OK ( ) button to
confirm the setting.
Press the RED PHONE button
to return to standby.
44
Press the SET button.
Enter the handset PIN (original
setting 0000).
Press the OK (
1
) button.
You can still receive incoming
calls. When the phone rings,
press the GREEN PHONE
button as normal.
) button.
Diverse 3016 Classic
22/3/01
2:10 pm
To switch external dialling off
and on
You can prevent any registered
handset from making external
calls. The handset can still be
used for:
– making internal calls
– receiving external calls
– dialling 999 and 112
emergency services
numbers
– dialling ‘additional
emergency’ numbers which
have been stored
(see opposite).
Press the SET button.
3
Press the 3 button.
0
Press the 0 button.
Press the OK (
Press the OK ( ) button to
confirm the setting.
Press the RED PHONE button
to return to standby.
Emergency numbers
Storing your own additional
emergency numbers
Before call barring has been set, you
can add up to four additional emergency
numbers, each up to 16 digits long.
For example, the doctor’s number, your
partner’s mobile phone or other family
number. You can do this from any
handset registered to the base station.
Emergency services (e.g. 999, 112)
and special numbers can be dialled even
if the telephone is locked. (N.B. this
does not apply if connected to a
switchboard and call barring is set.)
SECURITY
DEF
KEYPAD
Page 45
Diverse 3016 – 4th Edition – 1st March – 3766
) button.
Enter the base station PIN
(original setting 0000).
Press the OK ( ) button.
Display shows the numbers of
all handsets registered to the
base station (e.g. 1-6).
KEYPAD
0
Enter the number of the
handset you want to disable.
Press the 0 button to stop the
handset from making external
calls.
Or
ABC
2
Press the 2 button to allow the
handset to make external calls
again.
45
Diverse 3016 Classic
22/3/01
2:10 pm
Page 46
Diverse 3016 – 4th Edition – 1st March – 3766
To store, change and delete
additional emergency
numbers
My additional emergency
numbers are
1
Press the SET button.
2
0
Press the 0 button.
3
ABC
Press the 2 button.
4
2
Press the OK (
KEYPAD
) button.
Enter the base station PIN
(original setting 0000).
Press the OK (
) button.
999 and 112 emergency services
numbers are not affected by any call
barring setting. You will still be able to
dial them. (N.B. this does not apply to
switchboards.)
Display shows:
SECURITY
02 1
Blank or call
number.
Memory location
(1-4).
Function number
entered previously.
Press the MEMORY button
if necessary to scroll to the
location you want (i.e. 1-4).
Press the OK (
KEYPAD
) button.
Enter the special number you
want.
Press the DELETE button to
delete digits.
Press the OK (
confirm.
) button to
Press the RED PHONE button
to return to standby.
46
Call barring and
Call enabling
You can bar specific numbers, e.g. all
international calls by barring the
international dial code 00.
Enabling
You can also specifically set a handset
so that it can only dial certain numbers.
Call barring affects all handsets
registered to the base station.
If a barred number is dialled, the phone
hangs up automatically and the barred
number is displayed.
You can store up to five numbers as
either barred or specifically enabled
phone numbers. These can be pre-fix
numbers, eg 00 for all international calls.
Incoming calls are not affected.
Diverse 3016 Classic
22/3/01
2:10 pm
Page 47
Diverse 3016 – 4th Edition – 1st March – 3766
Display shows the first location.
Note
01 1
Emergency Services 999 calls can be
made at all times.
Blank.
Memory location
(1-5).
Note
Function number
entered previously.
From switchboards you can dial:
– The access code (9) followed by
112.
Or
– R then 112.
Warning
You cannot dial 9 999 or R 999 from
behind a switchboard when call
barring is set.
Press the OK (
KEYPAD
) button.
Enter the number you want to
bar, enable or change. Press
the DELETE button to delete
digits.
Press the OK (
confirm.
) button to
SECURITY
Directory for barred/enabled
numbers
Press the MEMORY button
if necessary to scroll to the
location you want 1-5.
Press the RED PHONE button
to return to standby.
To: Bar numbers.
Enable handsets to call
only specified numbers.
Create a memory list.
Press the SET button.
0
Press the 0 button.
1
Press the 1 button.
Press the OK (
KEYPAD
Note
The barred or enabled numbers must
be switched on before you can use.
See page 47.
) button.
Enter the base station PIN
(original setting 0000).
Press the OK (
) button.
47
Diverse 3016 Classic
22/3/01
2:10 pm
To switch call barring/call
enabling on and off
Once you have set the
numbers you want, you can
then switch call
barring/enabling on or off at
any time (see below). You can
do this from any handset
registered to the base station.
Press the SET button.
0
Press the 0 button twice.
Press the OK (
KEYPAD
SECURITY
DEF
3
0
) button.
Enter the base station PIN
(original setting 0000).
Press the OK (
1
) button.
Press 1 to bar the numbers
you have stored.
3 to enable handsets to
dial only the numbers
stored
0 to switch call barring/
call enabling off.
Press the OK (
confirm.
) button to
Press the RED PHONE button
to return to standby.
48
Page 48
Diverse 3016 – 4th Edition – 1st March – 3766
Diverse 3016 Classic
22/3/01
2:10 pm
Page 49
Diverse 3016 – 4th Edition – 1st March – 3766
Additional features
Your Diverse 3016 Classic has many
useful features which can be programmed
to best suit the way you wish to use
your phone.
To adjust the melody of the
handset ringer
There are 10 levels to melodies.
Adjusting volumes
and tones
It is possible to set and adjust the various
tones emitted by your Diverse 3016
Classic base station and your handset.
6
Press the 6 button. You hear
the current melody.
0-9
Press a button 0-9 until you
hear the melody you want.
MNO
Press the OK (
confirm.
ADDITIONAL FEATURES
To adjust the ringer volume
in the handset
Press the SET button.
) button to
You can choose from 5 levels
or the ‘crescendo' ring that
increases in volume.
Press the SET button.
JKL
5
KEYPAD
Press the 5 button. You will
hear the current ringer volume.
Use the keypad to enter the
setting you want:
Volume =1-5 (1 is the lowest).
Crescendo = 6.
Press the OK (
confirm.
) button to
49
Diverse 3016 Classic
22/3/01
2:10 pm
Page 50
Diverse 3016 – 4th Edition – 1st March – 3766
Adjusting the ear piece
volume
To adjust the ringer volume in
the base station
The volume of received calls
can be set to three different
levels, ranging from normal to
loud. (Ear piece volume can
also be adjusted during a call.)
You can choose the ‘crescendo’
ring that gradually increases in
volume, plus 5 additional
levels: 1 = lowest; 5 = loudest;
and 0 is off.
To set the volume:
Press the SET button.
Press the SET button.
1
Press the 1 button.
0
Press the 0 button.
0
Press the 0 button.
JKL
Press the 5 button.
5
Press the OK ( ) button.
The ringer sounds and the
current setting is displayed.
ADDITIONAL FEATURES
Press the OK ( ) button.
The current setting is displayed.
1
Press 1 for normal volume.
ABC
Press 2 for louder.
DEF
Press 3 for loudest.
2
3
Press the OK (
) button.
Press the RED PHONE button
to return to standby (do not
press this button during a call).
KEYPAD
Use the keypad to enter the
setting you want:
Volume =1-5 (1 is the lowest).
Crescendo = 6.
Off = 0.
Press the OK (
confirm.
) button to
Press the RED PHONE button
to return to standby.
50
Diverse 3016 Classic
22/3/01
2:11 pm
Page 51
Diverse 3016 – 4th Edition – 1st March – 3766
To adjust the melody of the
base ringer
Or
1
Press 1 to switch the tones on.
Press the OK (
confirm.
There are 10 melodies.
Press the RED PHONE button
to return to standby.
Press the SET button.
0
Press the 0 button.
JKL
Press the 6 button.
5
Press the OK (
) button.
To switch the handset button
beeps on and off
You hear the current melody
and the display shows the
current setting.
0-9
Whenever you press a button
on the phone you hear a beep.
You can switch these beeps on
and off.
Press a button 0-9 until you
hear the melody you want.
Press the SET button.
) button to
Press the RED PHONE button
to return to standby.
To switch the confirmation
tones on and off
1
Press the 1 button.
GHI
Press the 4 button.
4
Press the OK (
0
) button.
Press 0 to switch the beeps off.
Or
1
Whenever you confirm a new
setting, your handset gives a
long confirmation beep.
You can switch these beeps on
and off.
ADDITIONAL FEATURES
Press the OK (
confirm.
) button to
Press 1 to switch the beeps on.
Press the OK (
confirm.
) button to
Press the RED PHONE button
to return to standby.
Press the SET button.
1
Press the 1 button.
DEF
Press the 3 button.
3
Press the OK (
0
) button.
Press 0 to switch the tones off.
51
Diverse 3016 Classic
22/3/01
2:11 pm
Page 52
Diverse 3016 – 4th Edition – 1st March – 3766
To switch music on hold on
or off
To switch the battery warning
beep on and off
When you have a caller on
hold you can choose to let that
person listen to music while
they are waiting for you to
return to them.
Press the SET button.
GHI
4
Press the 4 button.
DEF
Press the 3 button.
3
Press the OK (
ADDITIONAL FEATURES
KEYPAD
Enter the base station PIN
(original setting 0000).
Press the OK (
1
) button.
Press the 1 button to switch
the music ON.
Press the 0 button to switch
the music OFF.
Press the OK ( ) button to
confirm the setting.
Press the RED PHONE button
to return to standby.
52
Press the SET button.
1
Press the 1 button.
JKL
Press the 5 button.
5
Press the OK (
0
) button.
Press 0 to switch the beep off.
Or
1
Press 1 to switch the beep on.
Or
) button.
Or
0
When the batteries are low, you
will hear a warning beep. You
can turn this beep on and off.
ABC
2
Press 2 to hear the warning
beep only during a call.
Press the OK (
confirm.
) button to
Press the RED PHONE button
to return to standby.
Diverse 3016 Classic
22/3/01
2:11 pm
Page 53
Diverse 3016 – 4th Edition – 1st March – 3766
To switch the base station
number in the handset display
on and off
To switch auto talk on and off
When the handset is slotted
into the base station, you can
answer a call just by picking up
the handset. If you switch this
setting off, you will always have
to press the GREEN PHONE
button to answer a call.
When set up, the currently
active base station is displayed
when the handset is in standby,
eg – 1 – . This can be useful if
you are using more than one
base station.
Press the SET button.
1
MNO
6
Press the 1 button.
Press the 1 button.
Press the 7 button.
7
0
) button to
Press 0 to switch auto talk off.
Or
1
Press 1 to switch the base
station display on.
) button.
ADDITIONAL FEATURES
Press 0 to switch the base
station display off.
Press the OK (
confirm.
Press the OK (
) button.
Or
1
1
PQRS
Press the 6 button.
Press the OK (
0
Press the SET button.
Press 1 to switch auto talk on.
Press the OK (
confirm.
) button to
Press the RED PHONE button
to return to standby.
Press the RED PHONE button
to return to standby.
53
Diverse 3016 Classic
22/3/01
2:11 pm
Page 54
Diverse 3016 – 4th Edition – 1st March – 3766
To reset your Diverse 3016
Classic base station to the
original settings
To reset the handset to its
original settings
Press the SET button.
Press the SET button.
DEF
3
Press the 3 button.
#
Press the # button.
Press the OK (
KEYPAD
ADDITIONAL FEATURES
Press the 8 button.
8
Press the OK (
) button.
KEYPAD
0
Press the RED PHONE button
to return to standby.
This will reset:
Ringer volume
Ring tone
Switch base lock, and
disable/enable call
numbers
Number for
disabling/enabling
Stored emergency
numbers
Dialling mode
Pause after picking up
line/dial-out code
Calls list
Answering
machine
message
5
1
OFF
DELETED
DELETED
DTMF
3 seconds
Answer all calls
Announcement
reset to preset
recording
It will also delete the caller display list.
This will NOT reset:
– The base station PIN.
– Handset registration settings.
) button.
Press the 0 button.
Press the OK (
confirm.
) button to
) button.
Enter the handset PIN
(original setting 0000).
Press the OK (
) button.
Press the 0 button.
Press the OK (
confirm.
54
Press the 1 button.
Enter the base station PIN
(original setting 0000).
Press the OK (
0
1
TUV
) button to
Press the RED PHONE button
to return to standby.
This will reset:
– Handset earpiece volume to
– Auto green phone to
– Button beeps to
– Battery warning beep to
– Confirmation beep to
– Base station on-screen
display to
– Handset ringer volume to
– Handset ringer tone
– Ring priority
It will delete:
– Numbers stored in the speed dial
memory.
–Numbers in the redial memory.
This will NOT reset:
– The handset PIN.
– Registration to the base
station.
1
ON
ON
ON
ON
OFF
5
1
OFF
Diverse 3016 Classic
22/3/01
2:11 pm
Page 55
Diverse 3016 – 4th Edition – 1st March – 3766
Using your Diverse 3016
Classic with a switchboard
Your Diverse 3016 Classic can be
connected to compatible switchboards.
If in doubt please contact your
switchboard supplier.
Setting to Tone or Pulse
dialling
To set PULSE dialling with
earth recall
While you are in pulse dialling it is
possible to send tone signals (e.g.
electronic banking) by pressing the ✱
button. When you finish the call you
automatically revert to pulse dialling.
To set to TONE dialling with
earth recall
Press the SET button.
DEF
3
Press the 3 button.
JKL
Press the 5 button.
5
Press the OK (
KEYPAD
Press the SET button.
DEF
Press the 3 button.
JKL
Press the 5 button.
3
5
Press the OK (
KEYPAD
Press the OK (
GHI
4
DEF
3
) button.
) button.
Enter the current base station
PIN (original setting 0000).
Press the OK (
) button.
Enter the current base station
PIN (original setting 0000).
) button.
Press the 3 button to set Tone
with fixed flash time.
Or
1
Press the 1 button to set Tone
dialling with earth recall.
Press the 4 button.
Press the OK (
confirm.
Press the OK (
confirm.
Press the RED PHONE button
to return to standby.
) button to
SWITCHBOARD
Your Diverse 3016 Classic is pre-set to
TONE dialling – you will hear a tone
beep each time you dial a number.
Tone dialling is suitable for all modern
digital exchanges. If you cannot make
a call with TONE dialling, you may need
to switch to PULSE dialling.
Note
) button to
Press the RED PHONE button
to return to standby.
55
Diverse 3016 Classic
22/3/01
2:11 pm
To set TONE dialling with
time break recall
Press the SET button.
DEF
3
Press the 3 button.
JKL
Press the 5 button.
5
Press the OK (
KEYPAD
2
To insert an access code
) button.
This means the access code
will be automatically dialled
before any number stored in
the Caller Display calls list.
) button.
Press the 2 button.
Press the OK (
confirm.
) button to
Press the RED PHONE button
to return to standby.
SWITCHBOARD
The dial out code must be entered
whenever you are storing numbers in
your Diverse 3016 Classic’s memory, eg,
speed dial numbers, additional emergency
numbers (when using call barring), and
network provider prefix numbers.
Enter the current base station
PIN (original setting 0000).
Press the OK (
ABC
Page 56
Diverse 3016 – 4th Edition – 1st March – 3766
Press the SET button.
GHI
4
Press the 4 button.
0
Press the 0 button.
Press the OK (
KEYPAD
Note
It is possible to set TONE dialling with
adjustable time break recall, however,
this is not recommended for the UK
network.
WARNING
If call barring is set you can only dial
9 112, R 112 or R 999 in an
emergency. Not 9 999. See page 46.
Enter the base station PIN
(original setting 0000).
Press the OK (
KEYPAD
) button.
) button.
Enter the access code for your
switchboard (this can be up to
3 digits).
Press the OK (
confirm.
) button to
Press the RED PHONE button
to return to standby.
Note
You can store RCL, ✱ and # as well
as the digit buttons 0-9.
Entering access codes
When connected to a switchboard, an
access code must be dialled to get an
outside line on your Diverse 3016 Classic.
56
You may find it useful to enter 144
(for BT Chargecard access) as one of
the access codes, together with an
access pause of 6 seconds. See ‘To set
the access pause’ on the next page.
Diverse 3016 Classic
22/3/01
2:11 pm
Page 57
Diverse 3016 – 4th Edition – 1st March – 3766
To set the access pause
You can change the length of a
pause before the dial tone
commences. The standard
setting is for a three second
pause.
Press the SET button.
GHI
4
Press the 4 button.
1
Press the 1 button.
Press the OK (
KEYPAD
) button.
Enter the base station PIN
(original setting 0000).
Press the OK (
) button.
SWITCHBOARD
Enter the length of pause
required by your switchboard:
1
ABC
2
DEF
3
GHI
4
1 for 1 second.
2 for 2 seconds.
3 for 3 seconds.
4 for 6 seconds.
Press the OK (
confirm.
) button to
Press the RED PHONE button
to return to standby.
57
Diverse 3016 Classic
22/3/01
2:11 pm
Page 58
Diverse 3016 – 4th Edition – 1st March – 3766
Registering a new
Diverse 3000 Handset
with the base station
Up to six handsets can be registered
and operated from the Diverse 3016
Classic base station. The system allows
you to make internal intercom calls
between two handsets while a third is
making an external call.
(Enter 1 for the base station 1
when registering for the first
time. When registering the
handset at additional base
stations, enter 2, 3 or 4 as
necessary.)
Each additional handset you purchase
must be registered at the base station.
Press the OK (
KEYPAD
REGISTERING
Note
If you are registering a Diverse 3000
Executive Handset follow the instructions
in the Diverse 3000 Executive Handset
user guide.
To register a Diverse Classic
3000 handset
At the handset:
Press the SET button.
58
INT
Press the INT button.
✱
Press the ✱ button. The base
station numbers are displayed.
1- 4
Enter the number of the base
station you want 1-4.
) button.
Enter the base station PIN
(original setting 0000).
Press the OK (
The
flashes.
) button.
At the base station:
Page
Press and hold down the
PAGE button on the base station
(for about 10 seconds) until you
hear the tone.
At the handset:
Display shows the handset
numbers available, eg – 2, 3, 4,
5, 6.
N.B. There is a small delay
before these numbers are
displayed on the screen.
Select and enter one of these
numbers. This is now the
handset’s internal number and
it is registered with the base
station. The
stops flashing
Diverse 3016 Classic
22/3/01
2:11 pm
Page 59
Diverse 3016 – 4th Edition – 1st March – 3766
To de-register a handset
At the handset:
Press the SET button.
DEF
3
Press the 3 button.
MNO
Press the 6 button.
6
Press the OK (
KEYPAD
Enter the base station PIN
(original setting 0000).
Press the OK (
1- 6
) button.
) button.
Enter the number of the
handset to be de-registered e.g.
1-6 (number is deleted).
) button to
REGISTERING
Press the OK (
confirm.
Press the RED PHONE button.
Note
If you are experiencing problems,
please call the Diverse Helpline on
08457 908070.
Note
Additional handsets can only be
de-registered from the base station that
they are locked onto at the time.
59
Diverse 3016 Classic
22/3/01
2:11 pm
Page 60
Diverse 3016 – 4th Edition – 1st March – 3766
Call allocation/Ring priority
If you have registered additional
handsets with your Diverse 3016 Classic
base station you can specify the way you
wish the phones to ring.
To set which handset will
receive ring priority
Group ringing
Once you have set your
Diverse 3016 Classic to ring
priority, you can select the
handset you want to ring first.
Your Diverse 3016 Classic will ring all
handsets registered to its base whenever
there is an incoming call. This is called
group ringing.
The handset registered with
the base station as 1, is
automatically the priority
handset and will ring first
unless you specify another
handset.
ALLOCATION/PRIORITY
Ring priority
Your Diverse 3016 Classic can be set so
that an incoming call will ring first at a
preferred handset. If there is no answer,
the call will revert to all other handsets.
This is called ring priority. Your Diverse
3016 Classic is preset for group ringing.
Press the SET button.
DEF
3
Press the 3 button twice.
Press the OK (
KEYPAD
Enter the base station PIN
(original setting 0000).
Press the OK (
1-6
) button.
) button.
Enter the number of handset
you want to ring first, e.g. 1-6
Press the OK (
confirm.
) button to
Press the RED PHONE button
to return to standby.
60
Diverse 3016 Classic
22/3/01
2:12 pm
Page 61
Diverse 3016 – 4th Edition – 1st March – 3766
To change between ring
priority and group ringing
To set the number of rings on
ring priority
Press the SET button.
DEF
3
Press the 3 button.
ABC
Press the 2 button.
2
Press the OK (
KEYPAD
1
2
) button.
Press the SET button.
Enter the base station PIN
(original setting 0000).
DEF
3
Press the 3 button.
Press the OK (
GHI
Press the 4 button.
) button.
Press the 1 button to set group
ringing.
4
Press the OK (
) button.
Or
Enter the base station PIN
(original setting 0000).
Press the 2 button to set ring
priority.
Press the OK (
Press the OK (
confirm.
) button to
Press the RED PHONE button
to return to standby.
Note
KEYPAD
2-9
ALLOCATION/PRIORITY
ABC
You can specify the number of
rings your selected handset
can have before an incoming
call reverts to all available
handsets.
) button.
Press a number button between
2-9 to set the number of rings
you want.
Press the OK (
confirm.
) button to
Press the RED PHONE button
to return to standby.
If you have been using Call Director,
you must cancel the setting to return
to group ringing, see page 62.
61
Diverse 3016 Classic
22/3/01
2:12 pm
Page 62
Diverse 3016 – 4th Edition – 1st March – 3766
Using the Call Director
If you have more than one handset
registered to your 3016 base station, the
Call Director enables a caller to ring a
specific handset.
CALL DIRECTOR
When the Call Director is switched on,
your callers will hear your announcement
telling them to dial the internal number
for the handset they want. A typical
announcement could be: “Thank you for
calling. Dial 1 for Paul, dial 2 for Jane,
dial 3 for John. Or press the star button to
call all of us”.
When your caller dials the handset
number given, that handset will ring,
only if the answer machine is off.
If the answering machine is also switched
on and the call is not answered, your
caller will hear the outgoing message
you have selected to be played and then
be able to leave a message.
Note
Your answering machine will play the
outgoing message you have set providing
it is Announcement 1 or Announcement
2. If ‘announcement only’ is set, the
answering machine will not answer
the call.
If you do not record your own
announcement telling callers which
handset number to dial, they will hear
the pre-recorded message “Please dial the
extension number you require or hold”.
62
To set the Call Director
Press the SET button.
DEF
3
Press the 3 button.
ABC
Press the 2 button.
2
Press the OK (
KEYPAD
Enter the base station PIN
(original setting 0000).
Press the OK (
DEF
3
) button.
) button.
Press the 3 button. This
activates the Call Director
function.
Press OK (
) to confirm.
Press the RED PHONE button
to return to standby.
Diverse 3016 Classic
22/3/01
2:12 pm
Page 63
Diverse 3016 – 4th Edition – 1st March – 3766
To cancel the Call Director
Press the SET button.
DEF
3
Press the 3 button.
ABC
Press the 2 button.
2
Press the OK(
KEYPAD
Enter the base station PIN.
Press the OK(
1
) button.
) button.
Press the 1 button. This
cancels Call Director and
returns to all handsets ringing.
Press OK(
) to confirm.
CALL DIRECTOR
Press the RED PHONE button
to return to standby.
To pick up a call from another
handset
If a call is not answered at the
handset which has been
dialled, you can take the call
from another handset.
Press the GREEN PHONE
button.
Press the SET button.
R
Press the R button. You can
now talk to the caller.
63
Diverse 3016 Classic
22/3/01
2:12 pm
Page 64
Diverse 3016 – 4th Edition – 1st March – 3766
Using multiple base
stations and handsets
It is possible to build your Diverse 3016
Classic into a much larger phone
system with the addition of up to 3 extra
base stations.
When planning to use a handset at more
than one base station, it is recommended
that you:
MULTIPLE
• Assign a number to each base station,
from 1 to 4.
• Number each handset (1 to 6)
registered at each base station.
• Register the handsets at base station
2 (and 3 and 4 if used) in the same
order as used for base station 1.
• Activate the display of the base station
numbers on each handset, as shown
on the next page.
Note
If you move out of range of the displayed
base station, and within range of
another base station, your radio link
will be automatically set up (provided
your handset has been registered with
the new base station.)
If, however, you move out of range of
the displayed base station, and within
range of another base station during a
call you will lose your call connection.
64
Note
The handset display shows you if the
handset is located within range of a
registered base station. If the
symbol
flashes continuously, it means the
handset is not within range of a
registered base station. If the
symbol
is not flashing, you are in range.
Using multiple base
stations and handsets
When the handset has been registered at
two or more base stations (see ‘To register
Diverse 3000 Classic handset’ page 58),
you can choose between three options:
You can use up to six handsets on each
Diverse base station and up to four base
stations with your Diverse handset.
The handset supplied with your first
base station is already registered as
handset 1 and your first base station is
base station 1.
Note
This procedure may vary if you are
linking to a Diverse 2-Line or Diverse
ISDN. Please refer to the user guides
for these base stations for the correct
procedure.
Diverse 3016 Classic
22/3/01
2:12 pm
Page 65
Diverse 3016 – 4th Edition – 1st March – 3766
1. Set your handset to
automatic base selection
2 To set your handset to
priority base station
selection
Your handset is pre-set to
automatic base selection.
This setting tells your handset
to search for a specified base
signal for 30 seconds. If the
signal cannot be found, the
handset reverts to automatic
selection of the base with the
best signal. This setting is
recommended where there is
an overlap between two or
three base stations.
If you are moving around, and
likely to lose contact with your
base station, your handset can
be made to automatically
switch to the best available
base station. This means that if
you are in an area where the
signals of two base stations
overlap, your handset will
select the strongest signal.
Press the SET button.
0
Press the INT button.
Press 0 to set automatic base
selection.
Press the OK (
INT
1
Press the INT button.
Enter the priority base station
number twice, eg. 1, 1.
Press the OK (
MULTIPLE
INT
Press the SET button.
) button.
) button.
Note
Please note that you cannot move
between base stations whilst a call is in
progress. If you attempt to do so, you
will lose your connection.
65
Diverse 3016 Classic
22/3/01
2:12 pm
3. To set your handset to
fixed base selection
This setting prevents your
handset from linking up with
any base station other than the
one you have set.
Press the SET button.
INT
1
Press the INT button.
Enter the fixed base station
number once, eg, 1.
Press the OK (
) button.
Note
MULTIPLE
If you are in an area where base station
signals overlap it is best to specify the
base/telephone line you operate through.
In this case you change automatic base
selection to manual selection (with an
automatic search default), see opposite.
Note
If your handset is taken out of range,
switch it off, move back into base
station range, and then switch on again.
This will speed up re-registration to
the base signal.
66
Page 66
Diverse 3016 – 4th Edition – 1st March – 3766
Diverse 3016 Classic
22/3/01
2:12 pm
Page 67
Diverse 3016 – 4th Edition – 1st March – 3766
General information
Guarantee
Your Diverse 3016 Classic is guaranteed
for a period of 12 months from the date
of purchase.
The conditions of this guarantee are:
• The guarantee shall only apply to
defects that occur within the 12
month guarantee period.
• Proof of purchase is provided.
• The equipment is returned to point
of purchase.
• This guarantee does not cover any
faults or defects caused by accidents,
misuse, fair wear and tear, neglect,
tampering with the equipment, or
any attempt at adjustment or repair
other than through approved agents.
• This guarantee does not affect your
statutory rights.
If you experience difficulty using the
product, prior to returning your
product, please read the Help section
beginning on page 69, or contact the
Diverse Helpline on 08457 908070 for
assistance.
In the unlikely event of a defect
occuring, please follow the Helpline’s
instructions for replacement or repair.
GENERAL INFORMATION
Subject to the terms listed below the
guarantee will provide for the repair of,
or at BT’s or its agent’s discretion the
option to replace the Diverse 3016
Classic, or any component thereof,
(other than batteries), which is
identified as faulty or below standard, or
as a result of inferior workmanship or
materials. Products over 28 days old
from the date of purchase may be
replaced with a refurbished product.
Within the 12-month guarantee period:
Outside the 12-month guarantee period:
If your product needs repair after the
guarantee period has ended, the repair
must meet the approval requirements
for connection to the telephone
network. We recommend that you call
the Helpline on 08457 908070 and ask
for details of our recommended repair
agents.
67
Diverse 3016 Classic
22/3/01
2:12 pm
Page 68
Diverse 3016 – 4th Edition – 1st March – 3766
Technical information
Switchboard external line
access code
How many telephones can you have?
All items of telephone equipment have
a Ringer Equivalence Number (REN),
which is used to calculate the number of
items that may be connected to any one
telephone line. The Diverse 3016 Classic
has a REN of 1. Any other instrument
provided by BT may be assumed to
have a REN of 1 unless stated
otherwise. A total REN of 4 is allowed.
(For example: if Diverse 3016 Classic is
used in conjunction with three
extension telephones, each with a REN
of 1, the total REN is 4.)
GENERAL INFORMATION
Only use approved power supply item
code: C39 280-Z4-C174/..-C67.
RTTE
This product is intended for use within
the UK for connection to the public
telephone network and compatible
switchboards.
This equipment complies with the
essential requirements for the Radio
Equipment and Telecommunications
Terminal Equipment Directive
(1999/5/EC).
Switchboard compatibility
Generally this telephone may be
connected to switchboards which
support tone signalling and timed break
recall. In the event of any difficulties
please consult your switchboard service
provider.
68
When you connect your telephone to
a switchboard, you can set the
switchboard’s external line access code
so that when you make an external call
using the handset directory or redial list
the code is automatically dialled before
the number. See page 56.
Diverse 3016 Classic
22/3/01
2:12 pm
Page 69
Diverse 3016 – 4th Edition – 1st March – 3766
Help
Your Diverse 3016 Classic has been
designed to be easy to use. If you should
experience a problem, please check the
following points.
Emergency calls
The emergency services can be contacted
in the UK by dialling 999, or 112 in
any country that is a member of the
European Community.
Note
Fully charged batteries do not
indicate full power when put into
a handset.
When you replace handset batteries
with ones that have been fully charged,
the battery indicator will not show full
until the next charge cycle has been
completed. Charge the handset until
the batteries register full again. From
then on the display will be correct.
Note
Replacing handset batteries
HELP
If your Diverse 3016 Classic is connected
to a switchboard, you may have to
dial an access number to contact the
emergency services. (See page 56).
Some switchboards cannot dial out
during a power failure.
After a time, you may find that the handset
batteries are running out of charge
more quickly. This is a standard sign of
wear and the batteries will need replacing.
Note
N.B. 9 999 cannot be dialled from
behind a switchboard when call barring
is set.
Battery performance
After charging your Diverse 3016 Classic
for the first time, subsequent charging
time for the handset batteries is
approximately 4-5 hours. Batteries and
case may become warm during charging.
This is normal and not dangerous.
Use only AA size, approved rechargeable
batteries in the handset. Any other
types may cause irreparable damage.
Never use conventional alkaline
batteries.
For a list of approved batteries, see page
8. Batteries are available from the
Diverse Helpline on 08457 908070
or your local BT shop.
69
Diverse 3016 Classic
22/3/01
2:12 pm
Page 70
Diverse 3016 – 4th Edition – 1st March – 3766
Note
Note
Do not immerse batteries in water
or throw them into fire, or dispose of
them with ordinary domestic refuse.
To charge the batteries place the
handset on its base station.
If you go out of range of a base station
for a long time while your handset is
switched ON, it may take more than
20 minutes to ‘find’ the base station
again when you come back within
range. However, by simply switching
the handset OFF for a moment, and
then ON again, it will find the base
station within a few seconds.
BT accepts no responsibility for
damage caused to your Diverse 3016
Classic handset by the use of nonapproved batteries
No display appears
Is the handset switched on?
The battery may be flat or dead.
Recharge or replace the battery.
No dial tone
HELP
Is the telephone line cord plugged into
the phone socket and the base station?
If other handsets are registered on the
base, the outside line may already be in
use. Wait until the call is finished and
try again.
The
symbol is flashing or you
cannot link up with the base station
Is the handset registered with the base
station? To register the handset, see
page 58. Is the power cable connected at
the base and the power switched on at
the wall socket?
If you press the GREEN PHONE button
whilst
is flashing, you will hear four
short beeps from the handset.
70
The base station or handset does
not ring
The ringer volume may be set too low,
or switched off at the base station. To
adjust the ringer volume at the handset
or base station, see pages 49 or 50
respectively.
Is the telephone line cord connected
correctly? See page 12.
Can’t get through, even though a
dialling tone can be heard
You may be set to the wrong signalling
method. To change between TONE and
PULSE dialling, see ‘Using your Diverse
3016 Classic with a switchboard’, page 55.
Handset beeps
Are the handset batteries low? You will
hear a beep every 30 seconds.
If
is flashing?
You will hear four short beeps when
you press the PHONE button. Check you
are still in range of your base station.
Diverse 3016 Classic
22/3/01
2:12 pm
Page 71
Diverse 3016 – 4th Edition – 1st March – 3766
Buzzing noise on my
Radio/TV/Answering Machine/PC
Diverse is too close and is causing
interference. Move it further away.
Note
If you are still experiencing difficulty,
please call the Diverse Helpline on
08457 908070.
When connected to a
switchboard
You can’t get a connection or you get the
wrong connection after speed dialling
Have you entered a pause after the
access code? See page 57.
Check you have selected the correct
dialling mode. See page 55.
Answering machine
Answering machine reports an invalid
PIN when you try to operate it from
another phone
HELP
You may have made a mistake.
Try again.
Your machine will not respond to the
PIN 0000. You must set a different PIN
to ensure secure access. See page 42.
Answering machine will not record
Memory is full. You will need to delete
messages.
The answering machine is on, but does
not record messages or allow call
screening
It is compressing messages. Wait 3-5
minutes.
71
Diverse 3016 Classic
22/3/01
2:12 pm
Page 72
Diverse 3016 – 4th Edition – 1st March – 3766
Index
Access codes
insert access code
set access pause
56
56
57
INDEX
Announcement
loudspeaker
20
outgoing
27
playback
29
record
29
record using diverse handset
32
select
28
Answering machine
help
71
number of rings
36
on/off
27-32
operate using handset
32
outgoing announcement
27
pause after message playback
35
playback
30, 33
recording time
37
time announcement
38
time saver
37
72
Auto talk on/off
53
Automatic base selections
65
Barred numbers
46
Base station
lock on/off
melody
PIN
reset
selection
44
51
42
54
65
Batteries
approval
charging
installing
9
11
10
low warning
performance
replacing
warning beeps
Broadcast a call
12
11
11
52
20
Building up a phone system
7
Call allocation/ring priority
60
61
61
60
group ringing
number of rings
ring priority
Call barring
46
Call Director
62
Call enabling
46
Call screening
35
Caller Display
23
Calls list
delete calls list
delete individual number
dial
set
view
26
26
26
25
25
Calls
broadcast
end a call
external
holding
internal
making
receiving
redial
screening
transferring
20
15
15
18
17
15
15
16
35
18
Call timer
15
Diverse 3016 Classic
22/3/01
2:12 pm
Page 73
Diverse 3016 – 4th Edition – 1st March – 3766
Cleaning
Confirmation tones
Date set
Delete
all memory numbers
all messages
calls list
individual messages
individual number from
the calls list
individual number from
the memory
outgoing message
redial memory
Emergency numbers
change
delete
store
8
Holding calls
18
51
Internal calls
17
18
17
17
23
22
31, 34
26
31
26
22
30
16
45
46
46
46
to all handsets
to another handset
receive
Keypad lock on/off
Listening in
Making calls
Memo
Memory numbers
delete all
delete individual number
speed dial
store
14
19
15
31, 34
22
22
21
20
Music on hold – on/off
52
Multiple base stations & handsets
62
36
18
15
External calls
15
Outgoing announcement
27
External dialling on/off
45
Page a handset
17
Fixed base selection
Guarantee
Handset
66
PIN
change base station
change handset
42
42
42
Power adaptor
10
Power cable
10
Power socket
13
Priority base selection
65
Pulse dialling
55
base selections
button beeps on/off
confirmation tones on/off
de-register
display (quick reference)
lock on/off
melody
on/off modes
operate answering machine
PIN
register
reset
settings (Quick Guide)
volume
Help
67
65
51
51
59
5
44
49
14
32
42
58
54
4
49
66 - 68
Quick guide (handset settings)
4
Quick reference answering machine
6
Quick reference handset display
5
Receiving calls
Record
announcement
memo
times
INDEX
Ending calls
Number of rings
On hold
15
29
31, 34
37
73
Diverse 3016 Classic
22/3/01
2:12 pm
Redial
16
any of last five external numbers 16
last external number
16
Registering
de-register handset
handset with base station
58
59
58
Remote access
from external telephone
Quick Guide
switch on answering machine
40
41
39
REN (Ringer Equivalence Number) 68
Reset
base station
handset
54
54
Returning your Diverse 3016 Classic 65
Ring priority
Safety instructions
INDEX
Secrecy
Security
base station lock
base station PIN
external dialling on/off
emergency numbers
handset lock
handset PIN
8
16
42
44
42
45
45
44
42-43
10
Speed dial
stored number
21
Store a number
in the memory
in the memory from redial list
20
21
Switchboard
55
Technical information
68
Telephone line cord
12
Telephone security
42
Time saver
74
58
Setting up
Time
Page 74
Diverse 3016 – 4th Edition – 1st March – 3766
23-24
37
Tone dialling
55
Transferring calls
18
Volume
base station loudspeaker
base station melody
base station ringer
earpiece
handset ringer
handset melody
28
51
50
50
49
49
Diverse 3016 Classic
22/3/01
2:12 pm
Page 75
Diverse 3016 – 4th Edition – 1st March – 3766
Offices worldwide
The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of any contract.
TouchtoneTM is a registered trade mark of
British Telecommunications plc in the UK.
© British Telecommunications plc 2001.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Diverse 3016 Classic (3/01) 4
Designed by The Art & Design Partnership Limited.
Siemens order number: A31008 – G3015 – P001 – 2 – 7643
0682
CE compliant to R&TTE Directive (1999/5/EC)
Was this manual useful for you? yes no
Thank you for your participation!

* Your assessment is very important for improving the work of artificial intelligence, which forms the content of this project

Download PDF

advertisement