iDPRT iE2X 2-Inch thermal transfer Desktop Barocde Printer User Manual

User Manual
iE2P
iE2X
Xiamen Hanin Electronic Technology Co., Ltd.
ADD: 5F, 10#, Aide Airport Industrial Park, Huli District, Xiamen, China
WEB: www.idprt.com
Rev.1.0
iE2P_iE2X User Manual
Contents
Important Safety Instructions.......................................................................................................... 1
Chapter 1 Introduction .................................................................................................................... 4
1.1 Packing List ........................................................................................................................ 4
1.2 Appearance and Components ........................................................................................... 5
1.3 Dimension.......................................................................................................................... 7
Chapter 2 Specifications .................................................................................................................. 8
Chapter 3 Installation & Usage ...................................................................................................... 10
3.1 Media Loading ................................................................................................................. 10
3.1.1 Loading the Roll .................................................................................................... 10
3.1.2 Loading the Ribbon .............................................................................................. 12
3.2 Power Connection ........................................................................................................... 14
3.3 Peripherals Connection ................................................................................................... 15
3.3.1 Interface Cable Connection .................................................................................. 15
3.3.2 Bluetooth Connection .......................................................................................... 15
3.4 Detection ......................................................................................................................... 16
3.4.1 Continuous Paper ................................................................................................. 16
3.4.2 Labels .................................................................................................................... 18
3.4.3 Punched Hole Label .............................................................................................. 20
3.4.4 Blackmark Paper ................................................................................................... 21
3.5 Operation Panel ............................................................................................................... 22
3.5.1 Panel Introduction ................................................................................................ 22
3.5.2 Display Operation ................................................................................................. 25
3.5.3 Indicator Instructions ........................................................................................... 27
3.6 Buzzer .............................................................................................................................. 27
3.7 Basic Function.................................................................................................................. 28
3.7.1 Power On/ Power Off ........................................................................................... 28
3.7.2 FEED Button .......................................................................................................... 28
3.7.3 Quick Calibration .................................................................................................. 29
3.7.4 Print Self-test Page ............................................................................................... 30
Chapter 4 Interface........................................................................................................................ 31
4.1 USB Interface ................................................................................................................... 31
4.2 Other Optional Interfaces................................................................................................ 32
Chapter 5 Maintenance & Adjustment .......................................................................................... 33
5.1 Cleaning Media Sensor .................................................................................................... 33
5.2 Cleaning Thermal Print Head .......................................................................................... 33
5.3 Cleaning Roller and/or Paper Path .................................................................................. 34
Chapter 6 Printer Utility Tool Instructions..................................................................................... 35
6.1 Installation Preparation ................................................................................................... 35
6.2 Usage ............................................................................................................................... 35
Chapter 7 Seagull Windows Driver Instructions............................................................................ 53
7.1 Introduction ..................................................................................................................... 53
iE2P_iE2X User Manual
7.2 Installation Preparation ................................................................................................... 53
7.3 Installation ....................................................................................................................... 54
7.4 Usage ............................................................................................................................... 60
7.4.1 Printing Preferences ............................................................................................. 60
7.4.2 Printer Properties ................................................................................................. 74
Chapter 8 BarTender Ultralite Instructions ................................................................................... 79
8.1 Introduction ..................................................................................................................... 79
8.2 Installation Preparation ................................................................................................... 79
8.3 Installation ....................................................................................................................... 80
8.4 Usage ............................................................................................................................... 84
8.4.1 Page Settings ........................................................................................................ 84
8.4.2 label Edit ............................................................................................................... 93
Appendix I Display Operation ........................................................................................................ 98
Appendix II Warning .................................................................................................................... 104
Appendix III Trouble Shooting ..................................................................................................... 105
Appendix IV Download Path for Utility and Driver...................................................................... 106
iE2P_iE2X User Manual
Changes Record
Rev.
Date
Description
1.0
2019.12.24
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iE2P_iE2X User Manual
◼ Statement
This manual content may be altered without permission, and our company reserves the rights
to make changes without notice in technology, spare parts, hardware and software of the
products. If more information is needed about the products, please contact our company.
Without any written permission from our company, any section of this manual is prohibited to
be copied or transferred in any form.
◼ Copyright
This manual is printed in 2019, the copyright belongs to Xiamen Hanin Electronic Technology
Co., Ltd.
Printed in China
1.0 Version
◼ Warnings
This must be complied with in order to avoid any damage to the human body and the
equipment.
This is showing the important information and tips for the printer operation.
Note: Due to continuous update of our product, the description of printer specification,
accessories, design in this manual may be slightly different. Please keep in kind prevail.
iE2P_iE2X User Manual
Important Safety Instructions
Before using the appliance, please carefully read the following safety regulations in order to
prevent any hazard or material damage.
1. Safety warning
Warnings: The print head will become very hot during printing; avoid contact with the
print head after printing has finished.
Warnings: Do not touch the printer head and connector in case static damage the printer
head.
2. Instructions
Warnings: Violating following instructions can cause serious injury or death.
1) Do not plug several products in one multiperture outlet.
• This can provoke over-heating and a fire.
• If the plug is wet or dirty, dry or wipe it before usage.
• If the plug does not fit perfectly with the outlet, do not plug in.
• Be sure to use only standardized multiperture outlet.
2) You must use the supplied adapter.
• It is dangerous to use other adapters.
3) Do not pull the cable to unplug.
• This can damage the cable, which is the origin of a fire or a breakdown of the printer.
4) Do not plug in or unplug with your wet hands.
• You can be electrocuted.
5) Do not bend the cable by force or leave it under any heavy object.
• A damaged cable can cause a fire.
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Note: Violating following instructions may cause slight damage of the appliance.
1) If you observe a strange smoke, odour or noise from the printer, unplug it before taking
following measures.
• Switch off the printer and unplug the set from the mains.
• After the disappearance of the smoke, call your dealer to repair it.
2) Install the printer on the stable surface.
• If the printer falls, it can be broken and you can hurt yourself.
3) Use the approved accessories only and do not try to disassemble, repair or remodel it by
yourself.
• Call your dealer when you need these services.
• Do not touch the blade of auto cutter.
4) Do not let water or other foreign objects drop into the printer.
• If this happened, switch off and unplug the printer before calling your dealer.
5) Do not use the printer when it is out of order. This can cause a fire or an electrocution.
• Switch off and unplug the printer before calling your dealer.
6) Other considerations:
• Place the printer on a solid and even base so that it cannot fall.
• Leave enough space around printer for operation and maintenance.
• Keep all liquids away from the printer.
• Do not expose the printer to high temperatures, direct sunlight or dust.
• Ensure the printer is connected to a socket with the correct mains voltage.
• Switch off the printer POWER supply when it’s not in use for a long time.
• To ensure the printing quality and reliability, suggest use the same quality or recommend
paper supplier.
• Pls. switch off the POWER supply when connect/disconnect all the ports or it will cause
damage to the printer control circuit.
• Never carry out maintenance or repair work yourself. Always contact a qualified service
Technician.
• Keep this User Manual in a place which is always easily accessible.
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3. Other Precautions
The copyright for this user manual and various other manuals is property of our company. Any
copying or conversion into electronic form and saving of this material without the express
written permission is strictly prohibited. Use of the information contained in this manual is not
subject to any patent liability. This manual has been prepared with utmost care and attention to
detail but may contain certain errors and/or omissions. Our company is not legally liable for any
damages resulting from the use of the information in this manual. Our company and its
affiliates are not legally liable (United States excluded) for any damages, loss, costs, and/or
expenses that result from the breakdown, malfunction, and/or misuse of the product due to
violation or neglect of the operation and maintenance information and instructions provided by
our company, as well as from the unauthorized alteration, repair, and/or modification of the
product by the user and/or third party. We are not legally liable for any damages and/or issues
resulting from the use of options and/or parts that are not authentic or authorized products.
4. WEEE (Waste Electrical and Electric Equipment)
This mark shown on the product or its literature indicates that the corresponding
item should not be discarded at the end of its working life with other household
waste. To prevent possible harm to the environment or human health from
uncontrolled waste disposal, please separate marked items from other types of
waste and recycle them responsibly to promote the sustained reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their
local government office for details of where and how they can conduct environmentally safe
recycling of such items. Commercial users should contact their suppliers and check the terms
and conditions of purchase contracts. This product should not be combined with other
commercial waste for disposal.
Caution: This is a Class A product. In a domestic environment this product may cause
radio interference in which the user may be required to take adequate measures.
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Chapter 1 Introduction
1.1 Packing List
1. Unpack the printer and keep the packing material in case you need to ship the printer in
the future.
2. Any damages exist, please contact the local dealer.
Printer (e.g. iE2P)
AC Adapter
Power Cord
USB Cable
Label Roll
CD
Quick Start Guide
Note: The packing materials are based on the order.
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1.2 Appearance and Components
￭Front View
￭Rear View
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￭Inside View
Note: The views above are for your reference. Ports vary by your choice.
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1.3 Dimension
Take printer iE2P as example.
Unit: mm
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Chapter 2 Specifications
(2/1)
Item
Parameter
Type
iE2X
Printing
Memory
Printing Method
Direct thermal
Resolution
STD 203dpi, OPT 300dpi
Max.Printing Speed
8 ips203dpi/6 ips300dpi
Max.Printing Width
54 mm(203dpi),56.9 mm(300dpi)
Max.Pringting Length
2,286mm(203dpi),1,524mm(300dpi)
RAM
32MB
Flash
16MB
Programming Language
Sensor
2 intermediate transmissive detection
Black Mark Detection
1 reflective detection, full move
Types
Software
Fonts
ZPL-II,EPL-II,DPL
Gap Detection
Other Detection
Media
iE2P
Paper out detect, cover open detection, thermal
head over heating detect
Continuous paper, gap label, black mark label,
punched hole label
Width
20-60mm, include the liner
Thickness
0.002''(60um)-0.01''(250um)
Label Roll Diameter
5''(127mm) Max
Label Design Software
iDPRT Bartender Ultralite
Driver
Windows 7,8,10, Server 2008,2012
Linux and MAC OS
Resident Fonts
Alphanumeric, Simplified Chinese, Traditional
Chinese,
29 international character sets
User defined Fonts
Support
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(2/2)
Item
Parameter
1D
Code 39, Code 93, EAN 8/13 (add on 2 & 5), UPC A/E (add
on 2 & 5), I 2 of 5, Codabar, Code 128 (subset A, B, C),
UCC/EAN 128, MSI, Plessey, Telepen, GS1 DataBar,
Standard 2 of 5, Industrial 2 of 5, Code 11, Code 49,
POSTNET, ITF14, HIBC, FIM, German Post Code, Planet
11&13, Japanese Postnet, Interleaved 2 of 5, Logmars,
Code 11
2D
Code 49, Codablock, PDF417, Data matrix code,
Maxicode, QR code, Micro PDF417, Aztec code
Standard
USB Type-B
Optional
Wi-Fi, Bluetooth
Barcodes
Interfaces
USB Type-B, USB HOST,
RS232, Ethernet
Control Panel
Power switch button, FEED button
LCD Display
None
3.5" TFT LCD
Navigation Button
RTC Function
None
Standard
Power Supply
AC 100V-240V/DC, 24V/2.5A
Environment
Operation
5 to 50℃@ humidity 25% to 85% non-condensing
Storage
-40 to 60℃@ humidity 10% to 90% non-condensing
with
Dimension
Physical
Characteristic Weight
249*142.2*181.5mm (L*H*W)
Options & Accessory
Cutter Module, External Label Roll Holder
Agency Approval
CE EMC (EN 55022 Class B), FCC EMC (Class A), CCC, RoHS
About 1.5 kg
About 1.6 kg
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Chapter 3 Installation & Usage
3.1 Media Loading
3.1.1 Loading the Roll
1.Pull and lift the cover. (e.g. iE2P)
Note: After lifting the top cover, the locking tab will hold the top cover to prevent the
top from falling and hurting hands.
2. Put the paper roll into the axis according to the inner diameter of the paper roll.
Note: When using 1-inch paper roll, the font of "1 CORE" should be upward; when using
1.5-inch paper roll, the axis should be turned 180 degrees and the font of "1.5 CORE" should
be upward.
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3. Place the roll into the printer.
4. Pass the label through the label guides, then adjust guides to adapt to the label width.
5. Press the cover lock and close the cover slightly.
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3.1.2 Loading the Ribbon
1. Insert the right part of supply spindle, then the left part.
Note: Please follow the figure above to ensure that the ribbon is loaded in the right
direction. When the ribbon is installed, the smooth face should be toward the print head and
the fog face should be toward the platen.
2. Loosen the upper sensor bracket and put it back after the ribbon supply part is installed.
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3. Hold the handle of the lower bracket and push the top cover upward.
4. Ring the ribbon up. Then embed the right side of the ribbon rewind shaft in the ribbon
rewind pin, and embed the left side of the ribbon rewind shaft in the ribbon rewind wheel.
5. Rotate the ribbon rewind wheel until ribbon is pulled rightly.
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6. Press the cover lock and close the cover slightly.
3.2 Power Connection
1.Connect the AC adapter to power receptacle.
2.Connect the power cord to AC adapter.
3.Connect the other end of power cord to the outlet.
Caution：
⚫
Use the original power adapter only. Avoid the damage caused by charging improperly.
⚫
Please unplug the printer power cord if it is not in use for a long time.
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3.3 Peripherals Connection
3.3.1 Interface Cable Connection
1.The standard for the printer’s interface cable shows as follows:
- USB A-Type cable
- USB B-Type cable
- RS-232C cable
- RJ45 cable
2.Based on your own need, follow the instructions to connect the cable.
1) Make sure the printer’s power is off.
2) Please plug in the cables.
-Insert the USB A-Type cable into the USB (type A) interface.
-Insert the USB B-Type cable into the USB (type B) interface.
-Insert the RS-232C cable into the serial interface.
-Insert the RJ45 cable into the ethernet interface.
3.3.2 Bluetooth Connection
PDA with Bluetooth interface, laptop and other information terminals can drive the printer.
Instructions show as follows:
1. Power on the printer.
2. Primary device searches for outer Bluetooth devices.
3. If there are other Bluetooth devices, select printer’s name.
4. Finish pairing.
If you need more detailed information of pairing methods, please refer to the instructions of
Bluetooth device.
After pairing, primary devices with virtual Bluetooth interface (smart phone, tablet, pocket PC,
palm, notebook) can drive the printer iE2P or iE2X to print labels through virtual Bluetooth
interface.
Note: The original code is 0000.
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3.4 Detection
When printing paper, the moveable label sensor is used to detect paper. The label sensor moves
differently when using various kinds of paper. If user moves the sensor improperly, paper may
not be detected, therefore the printer could not print paper. The following instructions tell users
how to use label sensor correctly. Please read it carefully.
3.4.1 Continuous Paper
When printing continuous paper (Figure 1), the sensor shall be aimed at the triangle below
(Figure 2), which is the original position.
Figure 1 (Continuous Paper)
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Figure 2
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3.4.2 Labels
When printing labels (Figure 3) or double-row labels (Figure 4), the sensor shall be aimed at the
triangle below (Figure 5), which is the original position.
Figure 3 (Labels)
Figure 4 (Double-row Labels)
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Figure 5
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3.4.3 Punched Hole Label
When printing punched hole labels, move the sensor until it’s aimed at the triangle below
(Figure 6).
Figure 6
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3.4.4 Blackmark Paper
When printing blackmark paper (Figure 7), the sensor shall be aimed at the position of black
mark (Figure 8).
Figure 7 (Blackmark Paper)
Figure 8 (aimed at blackmark’s position)
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3.5 Operation Panel
3.5.1 Panel Introduction
The panel indicates the printer’s operating status and allows the user to control basic printer
operation.
1.Power Button
Much more detailed information is provided in “3.7.1 Power On/ Power Off”.
2.Feed Button
3.Directional Pad (only for printer iE2P)
1) When the printer power on, the idle display will appear.
2) It contains printer’s name, version number of the firmware, time and menu.
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Home Menu Display
3) User can operate the printer by display in home menu.
Sub-menu Display
4) User can switch this function by
or
.
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Operating Display
5) When operating display appears, it means that printer is carrying the command that user
has sent. After finishing the task, printer will return to the sub-menu display.
Note:
① The item with red frame: When the item is white, the relevant values could be changed both
by display operation and software instructions. When the item turns yellow, the relevant values
have been protected and can only be changed by display operation.
② User can change the item into another status by clicking the corresponding value.
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3.5.2 Display Operation
⚫
⚫
Note:
The display operation of printer iE2P is controlled by directional pad.
The highlighted item represents that user has chosen the item needed.
In the following instructions, the example will be taken to show user how to operate the
printer.
Changing the speed of the printer:
1) Press the power button to open the printer’s power.
2) Enter the home menu.
3) Enter the setting menu, then choose the “Printer Setup” item.
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4) Users can click on settings such as print mode, print speed and print concentration as needed;
Click
to enter other settings options
5) Click
to save the settings above.
⚫
⚫
⚫
Note:
For more information about the display menu, please refer to the appendix.
The above illustration is for reference only, the display interface is based on real operation.
Set individual items have password locking function, once the password lock function must
be entered in the correct password to enter the system settings. For the locked setup item,
the printer automatically excludes the corresponding setup instructions from the print task.
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3.5.3 Indicator Instructions
Color
Indicating Status
None
The printer is off
Green
Printing
Blue
Standby
Green Slow flash
Manual operation/ (FEED button/ paper
fetching detection) print
Green Quick flash
Receiving data
Orange
Ribbon out
Orange Slow flash
Pause print
Orange Quick flash
Program downloading and updating
Red
Cover open/paper out
Red Slow flash
Label format does not match
Red Quick flash
Paper jam/label’s separation
Note:
Quick flash → 0.2 second / every cycle
Slow flash → 1 second / every cycle
3.6 Buzzer
1. Silence: not set / normal
2. Beep 0.2 seconds: button response / touch response
3. Beep 1.5 seconds and stop 2 seconds: during printing, run out of paper / label off /
paper jam
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3.7 Basic Function
3.7.1 Power On/ Power Off
● When the printer is off, press the power button once, and the printer will be on.
● When the printer is on, hold press the power button, and the printer will be off.
3.7.2 FEED Button
● In ready state:
a) Short press (0.1-0.5s) to print a blank label (gap mark/ black mark label);
continuous paper is fixed for 30mm;
b) Press and hold for approx. 2s, release the feed button after the light goes out for
1 time, the printer will print the self-test page;
c) Press and hold for approx. 3s, release the feed button after the light goes out for
2 times, the printer will enter the automatic label learning;
d) Press and hold for approx. 5s, release the feed button after the light goes out for
4 times, the printer will be automatically restoring the factory settings and
restarts.
● Printer is printing: Short press to pause printing.
● Printer pause: Press the feed button to continue printing.
● Dumping mode: Short press the feed button to back to normal print mode.
● Green light slow flash: Short press the feed button to print one sheet.
● Red light slow flash: Short press to print a blank label (seam mark/ black mark label),
continuous paper is fixed for 30mm.
● In ready state: Short press the feed button, printer will print one sheet.
Note:
Short press: 0.3 seconds to 1 second;
Press and hold: More than 3 seconds.
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3.7.3 Quick Calibration
Users must carry out the calibration under the conditions below:
➢
The first time to use the printer since installation;
➢
The first time to use the printer since sensor cleaning;
➢
Reuse the printer when it has not been used for a long time;
➢
Change a new type of media;
➢
Printer cannot recognize the mark;
➢
Huge change of the operating environment;
Calibration method:
● Carry out the calibration manually.
When printer is ready, press the FEED button for 3 seconds until the status indicator (Green)
flashes twice. Then release the button, and printer will start to do the calibration. When printer
does the calibration under Continuous Media Mode, the calibration is invalid.
● Carry out the calibration by printer utility tool.
Please refer to detailed information in “Chapter 6 Printer Utility Tool Instructions”.
Note:
After the quick calibration, users could open the printer cover to pull back the learned paper
in avoid of paper wasting.
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3.7.4 Print Self-test Page
The self-test checks the printer’s current settings, status and whether the printer has any
problems or not.
1.Printing Manually
1) Make sure the roll is loaded properly.
2) Make sure the top cover of the printer is closed properly. Then turn on the printer.
3) When the printer is ready, press the feed button continuously. As soon as the indicator
flashes (green) once, loosen the button. Then the printer starts to print the self-test page.
2.Printing by Windows Driver Program
1) Install the Windows Driver program.
2) Set the “Interface” as the type you use.
3) Use the Windows Driver Program to print out the “Self-test page”.
4) Please refer to “Chapter 7 Seagull Windows Driver Instructions” for more detailed
information.
3.Printing by BarTender Ultralite Program
1) Install the BarTender Ultralite program.
2) Edit a new label and print it.
3) Please refer to “Chapter 8 BarTender Ultralite Instructions” for more detailed information.
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Chapter 4 Interface
4.1 USB Interface
1.USB (Type A)
PIN
1
2
3
SIGNAL NAME
VBUS
DD+
4
GND
PIN
1
2
3
SIGNAL NAME
VBUS
DD+
4
GND
2.USB (Type B)
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4.2 Other Optional Interfaces
◼ Serial Port
PIN
SIGNAL NAME
SIGNAL DIRECTION
1
2
3
4
5
6
7
8
9
+5VDC
RXD
TXD
DTR
GND
DSR
RTS
CTS
-
OUTPUT
OUTPUT
INPUT
INPUT
GROUNDING
OUTPUT
INPUT
OUTPUT
NO CONTACT
◼ Ethernet Port
PIN
1
2
3
4
5
6
7
8
SIGNAL NAME
TX+
TXRX+
RX-
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Chapter 5 Maintenance & Adjustment
Adhesives and coatings of the media can transfer to the printer parts over time along the media
path including the thermal print head and media sensor. This build-up can accumulate dust and
debris. Failure to clean the print head, media path, and media sensor could result in inadvertent
loss of labels, label jams and possible damage to the printer.
Note:
1) Make sure to turn off the printer prior to cleaning.
2) As the print head gets hot during printing, if intending to clean the print head, turn the
printer off and wait approximately 2~3 minute before commencement.
3) When cleaning the print head, take care not to touch the heated portion of the print head.
Print Head is susceptible to damage from static electricity, etc. So it is strongly recommended to
wear hand gloves during cleaning progress.
4) Take care not to allow the print head become scratched and/or damaged in any way.
5.1 Cleaning Media Sensor
Debris or dirt on the paper sensor can cause a miss-read or unstable detection of the label gap.
Clean with a cotton bud dampened with alcohol.
5.2 Cleaning Thermal Print Head
Thermal Paper stock on the print head, which degrades print quality. Clean the print head with
methanol or isopropyl alcohol and a cotton bud. Do not touch the heating elements with your
fingers.
1) Open the Printer Cover and then use the cleaning pen to clean the head in the direction
from the center of the head to two sides.
2) After cleaning the head, do not use the printer until the alcohol used for cleaning
evaporates completely (1~2 min) and the printer has completely dried.
3) Perform the cleaning process each time the paper roll is replaced to prevent print quality
deterioration.
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5.3 Cleaning Roller and/or Paper Path
1) Open the printer cover and then remove the paper.
2) Remove any dust or foreign substance using dry cloth or cotton swab.
3) Soak the cloth or cotton swab in alcohol for medical use and use it to remove adhesive
foreign substances or other pollution materials.
4) After cleaning the parts, do not use the printer until the alcohol evaporates completely (1~2
min) and the printer has completely dried
Note: Clean the parts when print’s quality or label detection degrades.
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Chapter 6 Printer Utility Tool Instructions
6.1 Installation Preparation
Download application program in CD. e.g. iDPRTUtility.exe
6.2 Usage
Note: The screen may vary slightly by different operating systems and models. Take
printer iE2P as example. Please refer to printer iE2P when using printer iE2X.
1.Install “iDPRTUtility.exe”, then open it.
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2.Click “Settings”, choose the printer model.
(1) Set up the interface needed. (range: USB, COM, ETH)
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(2) Click “Get Printer Information”, and printer information will show in the above.
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(3) Click “Get Status”, and printer status will show in the above.
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(4) Choose “Common” and click “Get”. In this menu, user can get the information of the
protocol, media sensor, speed, density and so on.
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(5) Click “RS-232”, then set up the baud rate, data bits, parity and flow control.
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(6) Click “Bluetooth”, then set up the Bluetooth name and password. Click “Get” to gain the
values of Mac address.
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(7) Click “Ethernet”, then click “Get” to gain the relevant values.
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(8) Click “WIFI”, then set up the name, password and so on.
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(9) Click “RTC Setting”. Click “Get System Date Time” to get the values, and click “Setup” to save
them. Then click “Close”, and back to the main menu.
Note:
① Finishing all the settings, user can click “Set” to save the values changed.
② Click “Get”, and user will get the default values.
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3.Click “Storage” to print image.
(1) Click "File name" to select the image.
Note: The file name must be in English or number, and the filename length must be less
than 32.
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(2) Click “Download”.
(3) Select the downloaded graphic, and then click “print selected graphic” to print the picture.
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(4) You can set a magnification of the graphic as needed.
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4.Click "Fonts". (Users can download the required fonts from the network)
(1) Click "Select Font" to select the vector font you want.
(2) Click "Download" (Note: The font file name must be in English or number).
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(3) Select the downloaded font file, enter the print content in the text box, and click “Print Text”.
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5.Click “Function Test”. User can carry the followings such as sensor calibration, pattern print
testing and so on.
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6. Click on "Download Fonts". (Users can select fonts directly from the word library provided by
our division)
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7.Click “System”. Click “language” and choose the language of printer utility.
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Chapter 7 Seagull Windows Driver Instructions
7.1 Introduction
The following operating systems are supported:
⚫
Windows Vista, Windows 7, Windows 8 and 8.1, and Windows 10.
⚫
Windows Server 2008, 2008 R2, 2012, 2012 R2, and 2016.
⚫
32-bit and 64-bit（x64）editions.
7.2 Installation Preparation
Download Seagull Windows Driver application program in CD.
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7.3 Installation
⚫
⚫
⚫
⚫
Note:
Under different operating systems, the screen may be slightly different. Take Windows 7
as example.
Take printer iE2P as example. Please refer to printer iE2P when using printer iE2X.
To avoid the prevention, recommend to close the security software before installation.
All of the following settings if you want to restore to the original state of the printer can
only be restored by factory settings
1.Select one interface to connect your printer to computer.
2.Turn on the printer and check if it is connected to computer successfully.
3.Double click Seagull Windows Driver
.
4.Read and agree the license agreement. Then click “Next”.
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5.Choose the installation directory, then click “Next”.
6.Click "Finish".
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7.Choose "Install printer drivers", then click "Next".
Note: If you have connected the printer to computer, it will detect and install the driver
automatically. (e.g. USB port)
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8.Choose the printer, then click "Next".
9.Enter a name for this printer, then click "Next".
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10.Click"Finish".
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11.Click "Close", and the driver is installed successfully.
12.After installation, the icon will be found in “Start” → “Devices and Printers”.
⚫
⚫
Note:
If you have already installed the driver (No matter what kind of ports), it will generate a
USB port automatically when connecting the printer to computer.
Any problems exist, please use our utility tool in CD.
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7.4 Usage
7.4.1 Printing Preferences
1.Click “Start” → “Devices and Printers”. Right click icon and choose “Printing preferences”.
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2.According to different needs, set up the page.
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●Click “Stock” → “Name”, and choose the paper type.
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●Click “New Stock”, and set up a new stock.
●Click “Edit Stock”, and edit the stock.
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●Choose “Orientation” or “Effects”, showed in the “Preview”.
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●Click “Preset” → “Name”, and back to the default settings.
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●Click “Manage”, and change the settings.
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3.Click “Graphics”, and edit the pictures.
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4.Click “Stock” to set the media settings, feed mode and feed options.
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●Set up the print method.
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●Set up the media type.
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●Click “Feed Mode” → “Mode”, and choose the method of media handing.
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5.Click “Options” to set the darkness and speed.
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7.4.2 Printer Properties
1.Click “Start” → “Devices and Printers”. Right click the icon and choose “Printer properties”.
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2.Click “General” → “Print Test Page”, and printer will print labels with current settings.
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3.Click “Ports”, and choose the port needed.
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4.Click “Advanced” to set the available time for printer.
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5.Click “Tool” → “Action” to set all settings into the restore factory setting.
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Chapter 8 BarTender Ultralite Instructions
8.1 Introduction
This chapter provides instructions on BarTender Ultralite program according to PC operating
systems (OS).
The followings are supported.
⚫
Windows 10, 8.1, 8, 7 and Vista.
⚫
Windows Server 2016，Server 2012 and 2012 R2，Server 2008 and 2008 R2.
⚫
Includes all 32-bit and 64-bit（x64）editions.
8.2 Installation Preparation
Download BarTender Ultralite application program in CD.
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8.3 Installation
Note：
⚫
⚫
⚫
Under different operating systems, the screen may be slightly different. Take Windows 7
as example.
Take printer iE2P as example. Please refer to printer iE2P when using printer iE2X.
To avoid the prevention, recommend to close the security software before installation.
1.Double click the application program
.
2.Select language, then click "OK".
3.Click "Install".
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4.Click “Next”.
5.Read and accept the license agreement, then click "Next".
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6.Select "Features" and installation location, then click "Next".
7.Click "Install".
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8.Click "Finish".
9.Back to desktop, and you will see the icon of BarTender Ultralite. Double click it and get down
to use.
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8.4 Usage
8.4.1 Page Settings
1.Double click the icon, then choose the edition. Click “OK”. (The edition may be changed
according to different needs.)
2.Click “Start a new BarTender document”.
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3.Choose “Blank Template”, then click “Next”.
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4.If the predefined stocks don’t meet your need, tick “Specify Custom Settings”. Then click
“Next”.
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5.Tick “Single item per page”, then click “Next”. (If you print multiple labels, tick “Multiple
columns and/or rows of items per page”.)
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6.Edit the side edges, then click “Next”.
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7.Choose the item shape, then click “Next”.
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8.Edit the template size, then click “Next”.
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9.Based on your need, edit the template background. Then click “Next”.
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10.Finish the settings, showed in the “Review” and “Preview”. Then click “Finish”.
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8.4.2 label Edit
1.Click the icon of code
.
2.Choose the code, then click “Select”.
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3.Click the blank, showing the code.
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4.Double click the code and edit it. User can set up the size, font, border and so on.
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5.Click the icon of character
, then enter the text.
6.Click the icon of picture
, then edit the pictures.
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7.Compose the text.
8.Finish all the settings. Click “Print” and a new label will be printed.
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Appendix I Display Operation
Main menu
Submenu
Printing
Setup
Parameter
Remark
Printing
Method
0: DT
1: TT
Default:
Factory settings
(locked/unlocked))
Printing Speed
2-N ips
Default: Factory
N: Maximum depends on
settings
the language
Printing
Darkness
0-N
ZPL/DPL/=30; EPL=20;
TSPL=15
(locked/unlocked))
Default:
Factory settings
N: Maximum depends
on the language
0: 0o，1: 90 o
2: 180o，3: 270o
0: None，1: Tear
2: peeler，3: Cutter
Default:0
(locked/unlocked)
Stop Position
Position peel, tear and
cutter position
0: Automatic default
1: manual 0 - 30.0 mm
Default: Tear paper line
position based on print
line
(locked/unlocked)
Label type
0: gap label (default)
1: Black label
2: Continuous paper
Default:0
(locked/unlocked)
Position
0: Automatic (default)
Default:0
1: Transmissive detection
(locked/unlocked)
2: Reflective detection
Print Y offset
Adjust the vertical
coordinates of the print
start position
＋/- 120 dots
Default:0
(locked/unlocked)
Print X offset
Adjust the horizontal
start of the print
＋/- 120 dots
Default:0
(locked/unlocked)
Page Rotation
After Printed
Setting
Advance
Default:1
(locked/unlocked)
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Main menu
Submenu
Parameter
PL Simulation
Setting
Advance
Codepage
Setting
LCD Setup
Automatic recognition
switch
0: ZPL
1: TSPL
2: DPL
0: CP850
1: CP852
2: CP437
3: CP860
4: CP863
5: CP865
6: CP857
7: CP861
8: CP862
9: CP855
10: CP866
11: CP737
12: CP851
13: CP869
14: Win 1252
15: Win 1250
16: Win 1251
17: Win 1253
18: Win 1254
19: Win 1255
20: Win 1257
21: UTF-8
22: UTF-16BE
23: UTF-16LE
Remark
Default:0
(locked/unlocked)
Default:0
(locked/unlocked)
LCD Timeout
0: No
1: 10s-9: 90s
Default:1
LCD Brightness
0-9
Default:4
Security
Password
0000
Default: 0000
N: 0-9
NNNN: 0000 none
password
Standby
Display
0: Display Ready
1: Display date and time
Default: 0
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Main menu
Submenu
Parameter
LCD Setup
LCD Language
Setting
Baud Rate
RS232
Setup
Data Bits
Parity Check
Flow Control
Setting
Ethernet
Setup
Remark
0: English
1: Spanish
2: Portuguese
3: France
4: German
Default: 0
5: Ukrainian
6:日本语
7:中文简体
8:中文繁体
9: Download Free
9600
14400
19200
Default:9600
38400
57600
115200
1: 7-bit
2: 8-bit
0: None
1: Odd
2: Even
0: None,
1: XON/XOFF
2: Hardware
3: SW+HW
Default:1
Default:0
Default:2
Ethernet Switch
0: OFF
1: ON
Default:
Factory settings
Address Mode
0: DHCP
1: Static
Default:1
IP Address
NNN.NNN.NNN.
NNN
Default:192.168.1.1
N: 0-9; NNN: 0-255
Default
Gateway
NNN.NNN.NNN.
NNN
Default:192.168.1.0
N: 0-9; NNN: 0-255
Subnet Mask
NNN.NNN.NNN.
NNN
Default: 255.255.255.0
N: 0-9; NNN: 0-255
Port Number
NNNNN
Default:9100
N: 0-9
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Main
menu
Submenu
Wireless
Setup
Parameter
Remark
WiFi Switch
0: OFF
1: ON
Default:0
Networking Mode
0: AP mode
1: Station mode
Default:0
SSID
Alphanumeric character
AP Default:
Printer model
Bluetooth Switch
0: OFF
1: ON
Default:0
Pair Password
NNNN
Default:0000
N：0-9
Keyboard
Setting
Ext. Device
Ext. Keyboard
Language
Barcode Scanner
Ext. USB
Int.Device
Buzzer Volume
Connect port
0: No
1: USB Host
(Auto connection)
2: Serial port
0: English
1: Español
2: Português
3: Français
4: Deutsch
5: Руская
Connect port
0: No
1: USB Host
(Automatic connection)
2:
Serial port
0: NO
1: YES
0-3
Default: 2
Date
YYYY/MM/DD
Time
hh:mm:ss
Default:0
Default:0
Default:0
Default:0
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Main menu
Submenu
Parameter
Remark
TPH printed mileage
Show printer print miles
0-99999.99 meters
No blank paper
miles
TPH bad dot printing
test
Print test sheet
TPH bad dot
automatically test
Print head impedance anomaly
scan test
Label learning and correction:
Label Calibration
Media detection
continuous printing
Maintain
and Test
Dump mode
Action completion will stop in the corresponding stop
position according to the setting of the tearing/
peeling/cutting
Detection
Signal quantitative waveforms
according to
detected by print media
specified sensor
mode
Print the received data and
Press feed button
automatically change lines when
back to standby
the width of the label exceeds
Cutting test
Test the cutter function
Errors will be
reported
Restore factory default
Is there a need to restore Factor
sets? Y/N
0: NO
1: YES, Files that have been
downloaded and stored will also
be retained and not cleaned up
Default: 0
Firmware update
Automatically list firmware files,
select files and confirm whether
to read the firmware specified in
the U disk for updates?
Default: 0
0: Printer firmware
1: Display Firmware
2: Display Picture Pack
3: Display screen specific page
Touch screen
calibration
Five-point calibration at four
corners plus center points
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Main menu
Config Info
Parameter
Printer settings
information
Print out the current printer settings
information
Built-in glyph list
Print out all built-in glyph models
built-in barcodes list
Print out all barcode models
List of user flash files
Print a list of user flash files
List of user memory
files
Print a list of user memory files
LCD Configuration
System: XX
Version: XX
Title: XX
Smart Printing File Management
Auto Form
List display/copy/delete/start label
format printing on specified
memory/picture/font/database/firmwa
re
I: \.. (Internal Flash)
U: \iDPRT\... (External USB Storage)
Remark
Default: list
The selected label format runs
automatically after the printer is turned
on
Default: 0
0: No
1: Yes
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Appendix II Warning
Problem
Solution
Form is not found
Check if the files are exactly stored in the memory device.
Image is not found
Check if the image is exactly stored in the memory device.
Fonts is not found
Check if the font is exactly stored in the memory device.
No F/W found
Firmware files are not stored in the USB storage when
updating the firmware.
Battery is not installed in the printer when setting time and
No Battery Found
date. Check if the battery power runs out or not installed
well.
Password Error
USB storage Lock
Wrong password is entered. Enter the correct password to
modify the protected parameters.
Printer cannot write the data to the USB storage. Unlock
the USB storage.
There is no USB storage installed in printer when updating
No USB storage found
the printer. Check if the USB storage is well inserted in
printer.
No Cutter Found
Ethernet Error
Flash ROM Full
Cutter is not installed on printer when execute the cutter
test.
Ethernet port is disconnecting.
Internal flash ROM is full. Delete un-necessary files to store
the current files.
Found No Bluetooth
There is no Bluetooth module installed in the printer.
Found No WiFi
There is no WiFi module installed in the printer.
Material too thick
Material is too thick or hard, cutter takes longer time to
return the blade to the initial position after cut.
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Appendix III Trouble Shooting
Error
Resolution
Found no Gap Label
1.Ensure the see-through sensor type is selected correctly.
2.Adjust the media sensor box to correct position.
3. Clean the receiver sensor and emitter sensor.
4. Ensure the label gap size is not out of from 2mm to 15mm.
5. Use “Media Sensor Printing” to verify the sensing signal from
the media.
Found no Black Mark
1.Ensure the reflective sensor type is selected correctly
2.Adjust the media sensor box to correct position
3.Black Mark height range: 3mm-30mm. Width minimum 10mm
4.Use “Media Sensor Printing” to verify the sensing signal from
the media
Paper Out
Reload new media roll.
Ribbon Out
Reload new ribbon roll.
Ribbon Steady
Remove the ribbon or configure the printer for thermal transfer
media.
Print Head Open
Close the printer cover.
Firmware Update Fail
Re-update the firmware.
TPH Fail
Replace a new TPH.
Command Error
Press Feed key to clear this error, and make sure the next input
commands are supported by the printer.
Cutter Jam
Check if labels stick in cutter and then clear up the adhesive
from cutter bled.
Print Head is over-heat
Just wait for the TPH cool down and then continue printing
automatically.
Write error
Ensure the mass storage is installed and formatted properly.
Write protected
Ensure the write protection is disable from the mass storage.
Paper Jam
Clear the jammed paper from the paper through path.
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Appendix IV Download Path for Utility and Driver
1. Enter the website in browser: http://www.idprt.com
2. Select the “DOWNLOAD” to get the Utility and Driver.
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