iDPRT iX4L 4-Inch Industrial Barcode Printer User Manual

iX4L
User Manual
Manufacturer:Xiamen Hanin Electronic Technology Co., Ltd.
ADD:No.96, Rongyuan Road, Tong'an District, Xiamen, China 361100
TEL: 400-806-9290
WEB: www.idprt.com
Rev.1.1
iX4L User Manual
Contents
Important Safety Instructions ................................................................................................................ 1
Chapter 1 Introduction........................................................................................................................... 4
1.1 Packing List ............................................................................................................................... 4
1.2 Appearance and Components.................................................................................................. 5
1.3 Dimension ................................................................................................................................ 7
Chapter 2 Specifications......................................................................................................................... 8
Chapter 3 Installation & Usage ............................................................................................................ 11
3.1 Ribbon and Paper Loading ..................................................................................................... 11
3.1.1 Ribbon loading ............................................................................................................ 11
3.1.2 Media Loading............................................................................................................. 13
3.1.3 Media Path .................................................................................................................. 16
3.2 Power Connection .................................................................................................................. 18
3.3 Peripherals Connection .......................................................................................................... 19
3.4 Operation Panel ..................................................................................................................... 20
3.4.1 Panel Introduction....................................................................................................... 20
3.4.2 Button Function Definition ......................................................................................... 22
3.4.3 Buzzer .......................................................................................................................... 23
3.4.4 Indicator Definition ..................................................................................................... 24
3.5 Display Operation Procedure ................................................................................................. 25
Chapter 4 Interface .............................................................................................................................. 28
4.1 USB Interface.......................................................................................................................... 28
4.2 Other Optional Interfaces ...................................................................................................... 29
Chapter 5 Maintenance & Adjustment ................................................................................................. 31
5.1 Cleaning Media Sensor .......................................................................................................... 31
5.2 Cleaning Thermal Print Head ................................................................................................. 31
5.3 Cleaning Roller and/or Paper Path ......................................................................................... 32
iX4L User Manual
Chapter 6 Printer Utility Tool Instructions ........................................................................................... 33
6.1 Installation Preparation.......................................................................................................... 33
6.2 Usage ...................................................................................................................................... 33
Chapter 7 Seagull Windows Driver Instructions .................................................................................. 49
7.1 Introduction ........................................................................................................................... 49
7.2 Installation Preparation.......................................................................................................... 49
7.3 Installation.............................................................................................................................. 50
7.4 Usage ...................................................................................................................................... 56
7.4.1 Printing Preferences .................................................................................................... 56
7.4.2 Printer Properties ........................................................................................................ 68
Chapter 8 BarTender UltraLite Instructions ......................................................................................... 72
8.1 Introduction ........................................................................................................................... 72
8.2 Installation Preparation.......................................................................................................... 72
8.3 Installation.............................................................................................................................. 73
8.4 Usage ...................................................................................................................................... 77
8.4.1 Page Settings ............................................................................................................... 77
8.4.2 label Edit...................................................................................................................... 86
Appendix I Display Menu ..................................................................................................................... 90
Appendix II Warning............................................................................................................................. 97
Appendix III Icon Description ............................................................................................................. 100
Appendix IV Trouble Shooting............................................................................................................ 102
Appendix V Download Path for UTILITY and Driver ........................................................................... 105
iX4L User Manual
Change Record
Rev.
Date
Description
Editor
Checker
1.0
2021.01.06
--
Baochun Lin
Justin Yu
1.1
2021.10.13 RAM：64MB
Huishan
Chen
Justin Yu
iX4L User Manual
 Statement
This manual content may be altered without permission, and our company reserves the rights to
make changes without notice in technology, spare parts, hardware and software of the products. If
more information is needed about the products, please contact our company. Without any written
permission from our company, any section of this manual is prohibited to be copied or transferred in
any form.
 Copyright
This manual is printed in 2021, the copyright belongs to Xiamen Hanin Electronic Technology Co. Ltd.
Printed in China
1.1 Version
 Warnings
This must be complied with in order to avoid any damage to the human body and the
equipment.
This is showing the important information and tips for the printer operation.
Note: Due to continuous update of our product, the description of printer specification,
accessories, design in this manual may be slightly different. Please keep in kind prevail.
iX4L User Manual
Important Safety Instructions
Before using the appliance, please carefully read the following safety regulations in order to prevent any
hazard or material damage.
1. Safety warning
Warnings: The print head will become very hot during printing. avoid contact with the print head
after printing has finished.
Warnings: Do not touch the printer head and connector in case static damage the printer head.
2. Instructions
Warnings: Violating following instructions can cause serious injury or death.
1) Do not plug several products in one multiperture outlet.
• This can provoke over-heating and a fire.
• If the plug is wet or dirty, dry or wipe it before usage.
• If the plug does not fit perfectly with the outlet, do not plug in.
• Be sure to use only standardized multiperture outlet.
2) You must use the supplied adapter.
• It is dangerous to use other adapters.
3) Do not pull the cable to unplug.
• This can damage the cable, which is the origin of a fire or a breakdown of the printer.
4) Do not plug in or unplug with your wet hands.
• You can be electrocuted.
5) Do not bend the cable by force or leave it under any heavy object.
• A damaged cable can cause a fire.
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Note: Violating following instructions may cause slight damage of the appliance.
1) If you observe a strange smoke, odour or noise from the printer, unplug it before taking following
measures.
• Switch off the printer and unplug the set from the mains.
• After the disappearance of the smoke, call your dealer to repair it.
2) Install the printer on the stable surface.
• If the printer falls, it can be broken and you can hurt yourself.
3) Use the approved accessories only and do not try to disassemble, repair or remodel it by yourself.
• Call your dealer when you need these services.
• Do not touch the blade of auto cutter.
4) Do not let water or other foreign objects drop into the printer.
• If this happened, switch off and unplug the printer before calling your dealer.
5) Do not use the printer when it is out of order. This can cause a fire or an electrocution.
• Switch off and unplug the printer before calling your dealer.
6) Other considerations:
• Place the printer on a solid and even base so that it cannot fall.
• Leave enough space around printer for operation and maintenance.
• Keep all liquids away from the printer.
• Do not expose the printer to high temperatures, direct sunlight or dust.
• Ensure the printer is connected to a socket with the correct mains voltage.
• Switch off the printer POWER supply when it’s not in use for a long time.
• To ensure the printing quality and reliability, suggest use the same quality or recommend paper
supplier.
• Pls. switch off the POWER supply when connect/disconnect all the ports or it will cause damage to
the printer control circuit.
• Never carry out maintenance or repair work yourself. Always contact a qualified service Technician.
• Keep this User Manual in a place which is easily accessible for all times.
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iX4L User Manual
3. Other Precautions
The copyright for this user manual and various other manuals is property of our company. Any copying or
conversion into electronic form and saving of this material without the express written permission is
strictly prohibited. Use of the information contained in this manual is not subject to any patent liability.
This manual has been prepared with utmost care and attention to detail but may contain certain errors
and/or omissions. Our company is not legally liable for any damages resulting from the use of the
information in this manual. Our company and its affiliates are not legally liable (United States excluded)
for any damages, loss, costs, and/or expenses that result from the breakdown, malfunction, and/or misuse
of the product due to violation or neglect of the operation and maintenance information and instructions
provided by our company, as well as from the unauthorized alteration, repair, and/or modification of the
product by the user and/or third party. We are not legally liable for any damages and/or issues resulting
from the use of options and/or parts that are not authentic or authorized products.
4. WEEE (Waste Electrical and Electric Equipment)
This mark shown on the product or its literature indicates that the corresponding item
should not be discarded at the end of its working life with others household waste. To
prevent possible harm to the environment or human health from uncontrolled waste
disposal, please separate marked items from other types of waste and recycle them
responsibly to promote the sustained reuse of material resources. Household users should contact either
the retailer where they purchased this product, or their local government office for details of where and
how they can conduct environmentally safe recycling of such items. Commercial users should contact their
suppliers and check the terms and conditions of purchase contracts. This product should not be combined
with other commercial waste for disposal.
Caution: This is a Class A product. In a domestic environment this product may cause radio
interference in which the user may be required to take adequate measures.
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iX4L User Manual
Chapter 1 Introduction
1.1 Packing List
1. Unpack the printer and keep the packing material in case you need to ship the printer in the future.
2. Any damages exist, please contact the local dealer.
Note: The packing materials are based on the order.
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1.2 Appearance and Components
￭Front View
￭Rear View
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￭Inside View
Note: The views above are for your reference. Ports vary by your choice.
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1.3 Dimension
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Chapter 2 Specifications
Item
Printing
Printing Method
Printing
Resolution
203dpi/300dpi
Printing Speed
2~6ips
Printing Width
104mm
Printing Length
2286mm(203dpi)/1524mm(300dpi)
CPU
Memory
Detection
Media
Ribbon
Parameter
32-bit RISC CPU
RAM
64MB
Flash
128MB
Sensor
Paper Out Detect, Seam Mark Detect, Black Mark
Detect, TPH Over, Cover-opened Detect
Type
Fold Paper, Roll Paper, Continuous Paper, Black Mark
Width
25mm~200mm
Thickness
0.003-inch (80um) – 0.010-inch (250um)
Label Outer Diameter
10-inch (254mm)
Label Inside Diameter
1.5-inch (38.1mm), 3-inch (76.2mm)
Type
Wax, Wax/Resin, Resin
Width
1.18-inch(30mm) – 4.33-inch(110mm)
Length
1476' (450 m)
Inside Diameter
1-inch (25.4mm)
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iX4L User Manual
Programming Language
Label Design Software
Software
Driver
DPL, EPL2, ZPL-II
Seagull Bartender UltraLite
Windows XP, 7, 8, 10. server 2008, 2012
CUPS for Linux and MAC OS
6, 8, 12, 16, 32, OCR A & B. 90°, 180°, 270° rotatable
Resident
Bitmap fonts
directions
Fonts
TTF fonts
Bitmap fonts
Download
Fonts
and 10 times expandable in horizontal and vertical
TTF fonts
Asian fonts
Monotype CG Triumvirate™.
90°, 180°, 270° rotatable and 10 times expandable in
horizontal and vertical directions
90°, 180°, 270° rotatable
16x16, 24x24. Traditional Chinese, Simplified Chinese,
Japanese, Korean
DOS437,720,737,755,775,850,852,855,856,857,858,86
0,862,863,864,865,866, Windows
Code Pages
1250,1251,1252,1253,1254,1255,1256,1257,1258
ISO8859-1,-2,-3,-4,-5,-6,-8,-9,-15
DBCS 932 (JIS), 936(GBK), 949 (Koran), 950(BIG5)
Code 39, Code 93, EAN 8/13 (add on 2 & 5), UPC A/E
(add on 2 & 5), I 2 of 5 & I 2 of 5 with Shipping Bearer
Bars, Codabar, Code 128 (subset A, B, C), EAN 128, RPS
128, UCC 128, UCC/EAN-128 K-Mart, Random Weight,
Barcodes
1D
Post NET, ITF 14, China Postal Code, HIBC, MSI, Plessey,
Telepen, FIM, GS1 DataBar, German Post Code, Planet
11 & 13 digit, Japanese Postnet, I 2 of 5 with human
readable check digit, Standard 2 of 5, Industrial 2 of 5 ,
Logmars, Code 11, Code 49, Cadablock
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iX4L User Manual
Barcodes
Interfaces
2D
PDF417, Data matrix code, Maxi Code, QR code, Micro
PDF417, Micro QR code, Aztec code
Standard
USB, USB HOST, RS232, Ethernet
Optional
Wi-Fi
LCD Display
3.5" TFT LCD
RTC Function
Support
Status light, Prompt light, Error light, Power light
Control Panel
Control button: Menu, Calibration, Feed, Pause,
Return, Enter, Up/Down Arrow
Input: AC 100V-240V, 50/60Hz
Power Supply
Output: DC 24V/2.5A
Operation
41-104℃ @ humidity 30% to 85%, non-condensing
Storage
-20℃-50℃ @ humidity 10% to 90%, non-condensing
Physical
Dimension
462*264*322mm (L*H*W)
Characteristic
Weight
12.5 Kg
Environment
Options & Accessory
Agency Approval
Peeler Module, Cutter Module, External Label Roll
Holder
CCC, FCC, CE, CB, UL, RoHS, WEEE
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iX4L User Manual
Chapter 3 Installation & Usage
3.1 Ribbon and Paper Loading
3.1.1 Ribbon loading
1.Place the printer on the flat table, lift the cover
from the bottom-right of printer by hand.
2.Load the outside ink ribbon into ribbon supply
spindle, then anticlockwise tighten the latch knob
to fix the ribbon.
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3.Pull a part of ribbon, then pass the ribbon between
the print mechanism and the media sensor.
4. Pass the ribbon over the print mechanism and the
ribbon take-up spindle, and then wrap it several turns
around the ribbon take-up spindle.
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3.1.2 Media Loading
1. Rotate the arrow mark that locates in media guide lock of media spindle to unlocking
position, then remove the media guide.
2. Mount a label roll onto the media spindle. Be sure to push the roll all the way aligned the inner wall of
the printer. After the label roll be loaded, put the media guide back on the media spindle. Then rotate the
arrow mark that locates in unlocking position to lock position so that it can be latched.
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3. Pull out part of label and pass it under the media dancer assembly and media sensor until it reaches the
exit slot. Then slide the paper guide to adjust for the label width.
4. When using the gap label, black mark label or punch hole label, you can manually adjust the media
sensor by the pulling to find the gap, black mark or punch hole for the start printing position.
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5. After finishing the label loading, turn down the print head lever to make ribbon and label fit
snugly.
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3.1.3 Media Path
1. Backside feeding
2. Bottom feeding
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3. Installation of direct throwing peeler
4. Installation of rollback peeler
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3.2 Power Connection
1.Connect the power plug to power receptacle.
2.Connect the other end of power cord to the AC power port.
Caution:


Use the original power adapter only. Avoid the damage caused by charging improperly.
Please unplug the printer power cord if it is not in use for a long time.
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3.3 Peripherals Connection
When printing paper, the moveable label sensor is used to detect paper. The label sensor moves differently
when using various kinds of paper. If user moves the sensor improperly, paper may not be detected,
therefore the printer could not print paper. The following instructions tell users how to use label sensor
correctly. Please read it carefully.
When printing, the sensor shall be aimed at the triangle below, which is the original position.
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3.4 Operation Panel
3.4.1 Panel Introduction
The panel indicates the printer’s operating status and allows the user to control basic printer operation.
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1.Feed Button
Much more detailed information is provided in “3.6.1 FEED Button”.
2.Directional Pad (only for printer iX4L)
It is included by up arrow button, down arrow button, return button and enter button.

Up Arrow Button: Common uses are to scroll through choices, navigating to the left or the
previous choice.

Down Arrow Button: Common uses are to scroll through choices, navigating to the right or the
next choice.

Return Button: Back to previous.

Enter Button: Common uses are to navigate to the sub-menus, change the values or to save
the settings.
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3.4.2 Button Function Definition
1. Menu button: in standby state, long press the menu operation function to enter the display
2. Calibration button: in standby state or the error light slow flash, long press the “Start label learning
function”.
3. FEED button:

In the ready state, press the feed button (<1 seconds), then release the feed button.
The printer will make a blank paper positioning according to label / black mark label.
If it is continuous paper, press the feed button and the printer will continue to feed the
paper. Release the paper feed button to stop printing immediately.

In the ready state, press the feed button (approx. 1.5 seconds) until the status light is
green, then release the feed key. And the printer prints the self-test page.

In the ready state, press the feed button (approx. 3 seconds) until the status light is
orange, then release the feed button. And the printer starts making a label learning of
seam label.

In the ready state, press the feed button (approx. 4.5 seconds) until the status light is
red, then release the feed button. And the printer starts making a label learning of
black mark label.

In the ready state, press the feed button (approx. 6 seconds) until the green light
slow flash, then release the feed button. And the printer starts getting into dump
mode of data.

In dump mode state, press the feed button to print "Out of Dump Mode Now", then
return to print mode.

Error light: red light slow flash, short press feed button, printer will position to next
paper according to label / black mark label. If it is continuous paper, press the paper
feed button and the printer will continue to feed the paper. Release the paper feed
button to stop printing immediately.
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4. Pause button:
 In Printing: short press to pause print, long press to clear current print task.
 Printing Pause: short press to keep printing, long press to clear current print task
5. Navigation button: only can be used with the display.
 Note: short press: 0.3 seconds to 1 seconds.
Long press: larger than 3 seconds
3.4.3 Buzzer
1. Silence: not set / normal
2. Beep 0.2 seconds: button response / touch response
3. Beep 1.5 seconds and stop 2 seconds: during printing, run out of paper / label off / paper jam
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3.4.4 Indicator Definition
1. Power light:
 OFF: no power / not power on
 Green light constant bright: normal
 Green light slow flash: dump mode
2. Error light:
 OFF: not power on/ normal
 Red light constant bright: run out of paper/ print head open.
 Red light slow flash: out of ribbon
 Red light fast flash: jam paper/label off/ cutter stuck
3. Promote light:
 OFF: not power on/ normal
 Orange light constant bright: manually print (FEED button/ take paper sensor)
 Orange light slow flash: Label format mismatch
 Orange light flash: Print pause
4. Ready light:
 OFF: not power on
 Green light constant bright: printer standby
 Green light slow flash: get in dump mode
 Green light fast flash: in data reception
Note:
Quick flash → 0.2 second / every cycle
Slow flash → 1 second / every cycle
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3.5 Display Operation Procedure
▲Note: The user can confirm the status of the printer via the display.
It is divided into ready display, home menu display, sub-menu displays and operating displays.
1. Make sure that the printer is connected and the roll is installed correctly.
2. Turn on the printer power. When the printer is turned on, it will display the standby interface. Under
the standby interface, users can obtain information about the printer name, menu, and firmware version.
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(1) Under the printer standby interface, click on the "System Settings" to enter the system settings.
▲Note: The individual items set up have the password lock function, once the password lock function
is started, you must enter the correct password to enter the system settings. For the locked setup item,
the printer automatically excludes the corresponding setup instructions from the print task.
(2) Under the printer standby interface, click on the "Test" to enter the test selection.
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(3) Under the printer standby interface, click on the "Advance " to enter the settings.
▲Note: For more information about the display menu, please refer to the appendix.
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Chapter 4 Interface
4.1 USB Interface
PIN
SIGNAL NAME
1
VBUS
2
D-
3
D+
4
GND
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4.2 Other Optional Interfaces
 Serial Port
PIN
SIGNAL NAME
SIGNAL DIRECTION
1
+5VDC
OUTPUT
2
RXD
OUTPUT
3
TXD
INPUT
4
DTR
INPUT
5
GND
GROUNDING
6
DSR
OUTPUT
7
RTS
INPUT
8
CTS
OUTPUT
9
-
NO CONTACT
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 Ethernet Port
PIN
SIGNAL NAME
1
TX+
2
TX-
3
RX+
4
-
5
-
6
RX-
7
-
8
-
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Chapter 5 Maintenance & Adjustment
Adhesives and coatings of the media can transfer to the printer parts over time along the media path
including the thermal print head and media sensor. This build-up can accumulate dust and debris. Failure
to clean the print head, media path, and media sensor could result in inadvertent loss of labels, label jams
and possible damage to the printer.
Note:


Make sure to turn off the printer prior to cleaning.
As the print head gets hot during printing, if intending to clean the print head, turn the printer off and
wait approximately 2~3 minute before commencement.

When cleaning the print head, take care not to touch the heated portion of the print head. Print Head
is susceptible to damage from static electricity, etc. It is strongly recommended to wear hand gloves
during cleaning progress.

Take care not to allow the print head become scratched and/or damaged in any way.
5.1 Cleaning Media Sensor
Debris or dirt on the paper sensor can cause a miss-read or unstable detection of the label gap. Clean with
a cotton bud dampened with alcohol.
5.2 Cleaning Thermal Print Head
Thermal Paper stock on the print head, which degrades print quality. Clean the print head with methanol
or isopropyl alcohol and a cotton bud. Do not touch the heating elements with your fingers.
1) Open the Printer Cover and then use the cleaning pen to clean the head in the direction from the
center of the head to two sides.
2) After cleaning the head, do not use the printer until the alcohol used for cleaning evaporates
completely (1~2 min) and the printer has completely dried.
3) Perform the cleaning process each time the paper roll is replaced to prevent print quality deterioration.
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5.3 Cleaning Roller and/or Paper Path
1) Open the printer cover and then remove the paper.
2) Remove any dust or foreign substance using dry cloth or cotton swab.
3) Soak the cloth or cotton swab in alcohol for medical use and use it to remove adhesive foreign
substances or other pollution materials.
4) After cleaning the parts, do not use the printer until the alcohol evaporates completely (1~2 min) and
the printer has completely dried
Note: Clean the parts when print’s quality or label detection degrades.
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Chapter 6 Printer Utility Tool Instructions
6.1 Installation Preparation
Download application program iDPRTUtility.exe in CD.
6.2 Usage
Note: The screen may vary slightly by different operating systems and models. Take printer iX4L
as example.
1.Install “iDPRTUtility.exe”, then open it.
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2.Click “Settings”.
(1) Set up the interface needed. (range: USB, COM, LPT, ETH)
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(2) Click “Get Printer Information”, and printer information will show in the above.
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(3) Click “Get Status”, and printer status will show in the above.
Idle!
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(4) Click “Common”. In this menu, user can set up the protocol, media sensor, speed, density and so on.
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(5) Click “RS-232”, then set up the parameter, or click “Get” to gain the values of Mac address.
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(6) Click “Ethernet”, then click “Get” to gain the relevant values.
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(7) Click “WIFI”, then set up the name, password and so on.
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(8) Click “RTC Setting”. Click “Get System DateTime” to get the values, and click “Setup” to save them.
Then click “Close”, and back to the main menu.
Note:
①
Finishing all the settings, user can click “Set” to save the values changed.
②
Click “Get”, and user will get the default values.
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3.Click “Storage” to print image.
(1) Click "File name" to select the image.
Note: The file name must be in English or number, and the filename length must be less than 32.
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(2) Click “Download”.
(3) Select the downloaded graphic, and then click “print selected graphic”to print the picture.
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(4) You can set a magnification of the graphic as needed.
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4.Click "Fonts".
(1) Click "Select Font" to select the vector font you want.
(2) Click "Download" (Note: The font file name must be in English or number).
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(3) Select the downloaded font file, enter the print content in the text box, and click “Print Text”.
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5. Click “Function Test”. User can carry the followings such as sensor calibration, pattern print testing and
so on.
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6. Click “System”. Click “language” and choose the language of printer utility.
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Chapter 7 Seagull Windows Driver Instructions
7.1 Introduction
The following operating systems are supported:

 Windows Vista, Windows 7, Windows 8 and 8.1, and Windows 10.

 Windows Server 2008, 2008 R2, 2012, 2012 R2, and 2016.

 32-bit and 64-bit（x64）editions.
7.2 Installation Preparation
Download Seagull Windows Driver application program in CD.
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7.3 Installation
Note:

Under different operating systems, the screen may be slightly different. Take Windows 7 as example.

Take printer iX4L as example.

To avoid the prevention, recommend to close the security software before installation.
1.Select one interface to connect your printer to computer.
2.Turn on the printer and check if it is connected to computer successfully.
3.Double click Seagull Windows Driver
.
4.Read and agree the license agreement. Then click “Next”.
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5.Choose the installation directory, then click “Next”.
6.Click "Finish".
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7.Choose "Install printer drivers", then click "Next".
Note: If you have connected the printer to computer, it will detect and install the driver
automatically. (e.g. USB port)
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8.Choose model, then click "Next".
9.Enter a name for this printer, then click "Next".
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10.Click"Finish".
11.Click "Close", and the driver is installed successfully.
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12.After installation, the icon will be found in “Start” → “Devices and Printers”.
Note:

If you have already installed the driver (No matter what kind of ports), it will generate a USB port
automatically when connecting the printer to computer.

Any problems exist, please use our utility tool in CD.
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7.4 Usage
7.4.1 Printing Preferences
1.Click “Start” → “Devices and Printers”. Right click icon and choose “Printing preferences”.
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2.According to different needs, set up the page.
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●Click “Stock” → “Name”, and choose the paper type.
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●Click “New Stock”, and set up a new stock.
●Click “Edit Stock”, and edit the stock.
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●Click “Delete Stock”, and delete the stock.
●Choose “Orientation” or “Effects”, showed in the “Preview”.
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●Click “Preset” → “Name”, and back to the default settings.
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●Click “Manage”, and change the settings.
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3.Click “Graphics”, and edit the pictures.
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4.Click “Stock”, set the media settings, feed mode and feed options.
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●Set up the print method (Direct Thermal / Thermal Transfer).
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●Set up the media type.
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●Click “Feed Mode” → “Mode”, and choose the method of media handing.
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7.4.2 Printer Properties
1.Click “Start” → “Devices and Printers”. Right click the icon and choose “Printer properties”.
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2.Click “General” → “Print Test Page”, and printer will print labels with current settings.
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3.Click “Ports”, and choose the port needed.
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4. Click “Advanced” to set the available time for printer.
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Chapter 8 BarTender UltraLite Instructions
8.1 Introduction
This chapter provides instructions on BarTender UltraLite program according to PC operating systems (OS).
The followings are supported.

 Windows 10, 8.1, 8, 7 and Vista.

 Windows Server 2016, Server 2012 and 2012 R2, Server 2008 and 2008 R2.

 Includes all 32-bit and 64-bit（x64）editions.
8.2 Installation Preparation
Download BarTender UltraLite application program in CD.
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8.3 Installation
Note:

Under different operating systems, the screen may be slightly different. Take Windows 7 as example.

Take printer iX4L as example.

To avoid the prevention, recommend to close the security software before installation.
1.Double click the application program
.
2.Select language, then click "OK".
3.Click "Install".
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4.Click “Next”.
5.Read and accept the license agreement, then click "Next".
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6.Select "Features" and installation location, then click "Next".
7.Click "Install".
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8.Click "Finish".
9.Back to desktop, and you will see the icon of BarTender UltraLite. Double click it and get down to use.
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8.4 Usage
8.4.1 Page Settings
1.Double click the icon, then choose the edition. Click “OK”. (The edition may be changed according to
different needs.)
2.Click “Start a new BarTender document”.
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3.Choose “Blank Template”, then click “Next”.
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4.If the predefined stocks do not meet your need, tick “Specify Custom Settings”. Then click “Next”.
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5.Tick “Single item per page”, then click “Next”. (If you print multiple labels, tick “Multiple columns and/or
rows of items per page”.)
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6.Edit the side edges, then click “Next”.
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7.Choose the item shape, then click “Next”.
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8.Edit the template size, then click “Next”.
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9.Based on your need, edit the template background. Then click “Next”.
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10.Finish the settings, showed in the “Review” and “Preview”. Then click “Finish”.
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8.4.2 label Edit
1.Click the icon of code
.
2.Choose the code, then click “Select”.
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3.Click the blank, showing the code.
4.Double click the code and edit it. User can set up the size, font, border and so on.
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5.Click the icon of character
, then enter the text.
6.Click the icon of picture
, then edit the pictures.
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7.Compose the text.
8.Finish all the settings. Click “Print” and a new label will be printed.
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Appendix I Display Menu
Main menu
Submenu
Parameter
Remark
Printing
0: DT
Default: Factory settings
Method
1: TT
(locked/unlocked))
Default: Factory settings
Printing Speed
2-N ips
N: Maximum depends on
the language
Printing
Setup
Printing
Darkness
Page Rotation
After Printed
Stop Position
Setting
Label type
Default: Factory settings
ZPL/DPL/=30;EPL=20;
N: Maximum depends on
TSPL=15
the language
0: 0o, 1: 90 o
2: 180o, 3: 270o
0: None, 1: Tear
2: peeler, 3: Cutter
Position peel, tear and
cutter position
0: Automatic default
1: manual 0 - 30.0 mm
gap label (default), black
label, continuous paper
Print Y offset
Automatic (default)
penetration detection
Reflective detection
Adjust the vertical
coordinates of the print
start position
Print X offset
＋/- 120 dots
Adjust the horizontal
start of the print
Position
Advance
0-N
PL Simulation
＋/- 120 dots
Automatic or manual
lying 0: Automatic
recognition switch
1: ZPL
2: TSPL
3: EPL
4: DPL
90
Default:0 (locked/unlocked)
Default:1 (locked/unlocked)
Default: Tear paper line
position based on print line
(locked/unlocked)
Default:0 (locked/unlocked)
Default:0 (locked/unlocked)
Default:0 (locked/unlocked)
Default:0 (locked/unlocked)
Default:0 (locked/unlocked)
iX4L User Manual
Main menu
Submenu
Parameter
Remark
0: CP850
1: CP852
2: CP437
3: CP860
4: CP863
5: CP865
6: CP857
7: CP861
8: CP862
Advance
Codepage
Setting
9: CP855
Default:0 (locked/unlocked)
10: CP866
11: CP737
12: CP851
13: CP869
14: Win 1252
15: Win 1250
16: Win 1251
17: Win 1253
18: Win 1254
LCD
Language
LCD Timeout
LCD Brightness
19 Wi 1255
0: No
1: 10s-9: 90s
0-9
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Main menu
Submenu
LCD Language
Parameter
Remark
0: English
1: Español
2: Português
3: Français
4: Deutsch
5: Руская
Default:0
6: Japanese
7: 한국의
9: Downloadable changes
LCD
8: Simplified Chinese
Language
9: Traditional Chinese
Default:0000
LCD Password
NNNN
N: 0-9
NNNN: 0000 indicates no
password functionality
Setting
Standby
0: Display Ready
Display
1: Display date and time
Baud Rate
Default:0
0: 9600,
1: 14400,
2: 19200,
3: 38400,
4: 57600,
5: 115200
Default:0
0: 7-bit,
Data Bits
Port setting
1: 8-bit
Default:0
RS232 Setting
0: None,
Parity Check
1: Odd,
2: Even
0: None,
1: XON/XOFF,
Flow Control
2: Hardware,
1.SW+HW
Default:2
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Main menu
Submenu
Parameter
Remark
0: OFF
Ethernet Switch
1: ON
Default: Factory settings
0: DHCP
Address Mode
1: Static
Default:1
NNN.NNN.NNN.NNN
IP Address
Ethernet
N: 0-9; NNN: 0-255
Setting
Setting
Default:192.168.1.1
NNN.NNN.NNN.NNN
Default Gateway
Port setting
Default:192.168.1.0
N: 0-9; NNN: 0-255
NNN.NNN.NNN.NNN
Subnet Mask
Default: 255.255.255.0
N: 0-9; NNN: 0-255
NNNNN
Port Number
Default:9100
N: 0-9
WiFi Switch
0: OFF; 1: ON
Default:0
Networking Mode
WiFi Setting
0: AP mode
Default:0
1: Station mode
SSID
AP Default: Printer model
Alphanumeric character
ST Default: Blank
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Main menu
Submenu
Parameter
Remark
Connect port
0: No
Keyboard
1: USB Host
Default:0
(Automatic connection)
2: Serial port
0: English
External
Setting
Device
Setting
1: Español
Ext. Keyboard 2: Português
Language
3: Français
Default:0
4: Deutsch
5: Руская
Connect port
Barcode
Scanner
0: No
1: USB Host
Default:0
(Automatic connection)
TPH printed mileage
Maintain
and Test
TPH bad dot printing test
TPH bad dot scan
2: Serial port
Show printer print miles
0-99999.99 meters
No blank paper miles
Print test sheet
Abnormal scanning test of
Tested, total return bad
impedance of print head
points
Action completion will stop
in the corresponding stop
Label Calibration
Label learning and correction
position according to the
setting of the tearing/
peeling/cutting
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Main menu
Submenu
Media sensor printing
Parameter
Signal quantitative waveforms
detected by print media
Print the received data and
Dump mode
automatically change lines when
the width of the label exceeds
Cutting test
Test the cutter function
Remark
Detection according
to specified sensor
mode
Press feed key back
to standby
Errors will be
reported
Is there a need to restore Factor
sets? Y/N
Maintain
and Test
Restore factory default
0: NO
Default: 0
1: YES, Files that have been
downloaded and stored will also
be retained and not cleaned up
Automatically list firmware files,
select files and confirm whether
to read the firmware specified in
Firmware update
the U disk for updates?
0: Printer firmware
1: Display Firmware
2: Display Picture Pack
3: Display screen specific page
Touch screen calibration
Five-point calibration at four
corners plus center points
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Main menu
Submenu
Configuration
Parameter
Remark
Printer settings
Print out the current printer
information
settings information
Built-in glyph list
Print out all built-in glyph models
built-in barcodes list
Print out all barcode models
List of user flash files
Print a list of user flash files
List of user memory
files
Print a list of user memory files
Reformat
External USB disk
0: NO
Advance
Default: 0
1: YES
List
display/copy/delete/start
label format printing on specified
memory/picture/font/database/
Smart Printing
File Management
firmware
Default: list
I: \.. (Internal Flash)
U:
\iDPRT\...
(External
USB
Storage)
The selected label format runs
automatically after the printer is
turned on
Auto Form
0: No
1: Yes
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Appendix II Warning
Problem
Solution
Form is not found
Check if the files are exactly stored in the memory
device.
Image is not found
Check if the image is exactly stored in the
memory device.
Fonts is not found
Check if the font is exactly stored in the memory
device.
No F/W found
Firmware files are not stored in the USB storage
when updating the firmware.
No Battery Found
Battery is not installed in the printer when setting
time and date. Check if the battery power runs
out or not installed well.
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Problem
Solution
Password Error
Wrong password is entered. Enter the correct
password to modify the protected parameters.
USB storage Lock
Printer cannot write the data to the USB storage.
Unlock the USB storage.
No USB storage
There is no USB storage installed in printer when
found
updating the printer. Check if the USB storage is
well inserted in printer.
No Cutter Found
Cutter is not installed on printer when execute
the cutter test.
Ethernet Error
Ethernet port is disconnecting.
Flash ROM Full
Internal flash ROM is full. Delete un-necessary
files to store the current files.
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Problem
Solution
Found No Bluetooth
There is no Bluetooth module installed in the
printer.
Found No WiFi
There is no WiFi module installed in the
printer.
Material too thick
Material is too thick or hard, cutter takes
longer time to return the blade to the initial
position after cut.
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Appendix III Icon Description
Icon / Status Description
Icon / Status Description
Printing:
Wait label taken:
Printer
is printing
Wait
something.
to
peel
the
printed label to print
the next label.
Feeding:
Wait on Demand:
Feeding the Label.
Wait to press the feed
button print the next
label.
Cancel Printing:
Saved:
Cancel the current
Save the change of
printing job.
parameters to printer.
Pause Printing:
Dump Data printing:
Pause the current
Catch the data from
printing job
communication port
and send to printer to
print out. s
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Icon / Status Description
Icon / Status Description
Media Calibration:
Receiving Data:
Press the feed button
As soon as all the data
to calibrate the label.
has been received, the
printer will automatically
resume operation.
Reboot firmware:
Formatting USB mass storage:
Restart printer.
Printer is creating the
needed
folders
and
control files to the USB
mass storage.
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Appendix IV Trouble Shooting
Error
Resolution
Found no Gap:
1.Ensure the see-through sensor type is selected correctly.
2.Adjust the media sensor box to correct position.
3. Clean the receiver sensor and emitter sensor.
4. Ensure the label gap size is not out of from 2mm to 15mm.
5. Use “Media Sensor Printing” to verify the sensing signal from
the media.
Found no Black Mark:
1.Ensure the reflective sensor type is selected correctly
2.Adjust the media sensor box to correct position
3.Black Mark height range: 3mm-30mm. Width minimum 10mm
4.Use “Media Sensor Printing” to verify the sensing signal from
the media
Paper Out:
Reload new media roll.
Ribbon Out:
Reload new ribbon roll.
Ribbon Steady:
Remove the ribbon or configure the printer for thermal transfer
media.
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Error
Resolution
Print Head Open:
Close the printer cover.
Firmware Update Fail: Re-update the firmware.
TPH Fail:
Replace a new TPH.
Command Error:
Press Feed key to clear this error, and make sure the next input
commands are supported by the printer.
Cutter Jam:
Check if labels stick in cutter and then clear up the adhesive from
cutter bled.
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Error
Resolution
Print Head is over- Just wait for the TPH cool down and then continue printing
heat:
automatically.
Write error:
Ensure the mass storage is installed and formatted properly.
Write protected:
Ensure the write protection is disable from the mass storage.
Paper Jam:
Clear the jammed paper from the paper through path.
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Appendix V Download Path for UTILITY and Driver
1. Enter the website in browser: http://www.idprt.com
2. Select the “DOWNLOAD” to get the Utility and Driver.
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