800 SERIES call system Ideal for use in: Hotels Leisure centres Nursing homes Care homes Hospitals Shops Lavatories Guest houses Gymnasiums Fitness suites Solariums Police cells Prisons Factories Warehouses Offices Reception areas GP surgeries Government buildings Interview rooms Housing offices Restaurants Changing rooms and much, much more 800 SERIES call system Tried, trusted and respected by users and installers alike, C-TEC’s 800 Series Call System is ideal for use in all types of private, commercial, residential and public sector buildings. Incorporating two different disabled persons toilet alarm kits, a wide range of indicator panels and an extensive array of system components, it is without doubt one of the most versatile and reliable conventional call systems on the market. Hundreds of applications - suitable for use in hotels, leisure centres, nursing homes, shops, offices, etc. Two levels of call - standard (constant tone) and emergency (intermittent tone). Hard wired for total reliability - 4 to 6 core security cable is ideal for most installations. Optional button or magnetic key reset facilities (dependent on items purchased). Wide range of indicator panels covering 1 to 90 zones. No limit to system size - components can be mixed and matched to meet the layout and call communication requirements of virtually any building - see typical applications diagram for details. Extensive range of ancillaries including ceiling pulls, wall-mounting call points, monitoring points, water resistant alert points, stainless steel call points, overdoor lights, remote sounders, relays and call latch modules. Optional datalogging, paging and infrared staff attack facilities. 12V d.c. system - simple to install, easy to operate and highly reliable. FREE plan marking up and technical advice service available for larger systems. Most wall-mounting plastic components fit standard 25mm single or double gang back boxes. Ceiling pulls and water resistant alert points are surface mountable. Extremely cost-effective - all components normally available ex-stock. Attractive compact design blends perfectly into any sort of decor. All power supplies capable of 12V sealed lead acid battery charging. Manufactured in the UK by an ISO 9001 accredited company with over 20 years’ experience of making quality life safety and call system products. Can be used to help building managers and service providers comply with BS8300, the Disability Discrimination Act and the Care Standards Act. WHAT IS AN 800 SERIES CALL SYSTEM? In its simplest form, an 800 Series Call System: • Allows the general public, a member of staff or a patient to call for assistance; • Confirms that the call has got through; • Makes sure the caller is visited; and, if required; • Allows extra or more urgent assistance to be summoned using an optional ‘emergency’ call facility. le However, the unrivalled flexibility and versatility of the 800 Series Call System means it can also be used to: - Ne w s tainless steel anc no i es r a l l i w a ila va b • Inform staff that someone is being attacked via an optional infrared ‘staff attack’ facility. • Monitor storage cupboards, cash offices and stock rooms for unauthorised access. • Monitor doorbells, telephones and machinery for activation or failure. • Send notification of calls to hand-held paging equipment. • Provide a permanent printed record of all system and staff activity via optional datalogging equipment. HOW DOES AN 800 SERIES CALL SYSTEM WORK? Depending on the type of calling devices used, the system can be set up to operate as a standard system – on which standard (constant tone) calls are generated – or an emergency system – on which standard (constant tone) and emergency (intermittent tone) calls are generated. On standard systems: The user calls for assistance by activating a ceiling pull, standard call point, monitoring point, water resistant alert point or infrared ceiling receiver (as fitted). A red confidence light on the calling device illuminates to reassure the user that the call has been registered. At the system’s indicator panel(s), an indicator light illuminates and a buzzer sounds to inform staff that someone is in need of assistance. Relevant overdoor lights, remote sounders and area indicators also operate (as fitted) to provide additional audible and visual indication of the call. A member of staff visits the calling room to assist the user and resets the calling device to return the system to normal. On emergency systems: In addition to doing everything a standard system does, a more urgent / extra level of assistance can be summoned by activating an ‘emergency call’ via an emergency call point, water resistant alert point or infrared ceiling receiver (as fitted). Once activated, the red confidence light on the calling device will flash to confirm the emergency call has been registered and the relevant indicator panel light and its buzzer will flash and sound a more insistent tone to attract attention. Relevant overdoor lights, remote sounders and area indicators will also pulse (as fitted) to provide additional audible and visual indication of the emergency call. WHICH SYSTEM SHOULD YOU CHOOSE? The type of system required will depend upon the application and the needs of the user so always check with the approving authority/client before work commences. In residential care homes, a standard system is normally acceptable as the main requirement is for the reset function to be carried out at the source of the call. In nursing homes, however, some authorities insist on standard and emergency call facilities so an emergency system may be required. In most other applications, such as shops, leisure centres, hotels and public sector buildings, the type of system and devices required will depend almost entirely on what the user wants to achieve. In most instances, referring to the typical applications diagram overleaf will help all interested parties come to a decision on what components should be purchased. PLANNING A SYSTEM The following points should be considered when designing or planning an 800 Series Call System. Indicator panels Indicator panels should be sited internally in a clean dry area which is readily accessible to staff. Various types and sizes are available covering 1 to 90 zones. Repeater panels are also available. Call Points Any number of call points (of any kind), reset points and overdoor lights can be wired onto one zone. Standard call points (including ceiling pulls and monitoring points) will work on 800 Series standard and emergency systems but emergency call points will work on emergency systems only. Some emergency call points can generate standard and emergency calls whereas others, such as water resistant alert points and stainless steel call points, can be set up to generate standard or emergency calls (not both). Two methods of reset are available - button or magnetic key. Reset buttons are fine for non-secure applications but reset keys are usually preferred in care establishments as they help prevent patients inadvertently cancelling their own calls. Call points without an on-board reset facility, such as ceiling pulls, must be reset via a reset point or call point with an on-board reset facility. A full list of standard and emergency call points and the facilities they offer can be found at the back of this leaflet. Ancillary calling devices A tail call lead or hand/foot operated pneumatic pad can be connected to a call point’s remote socket (if fitted) to generate a standard call. For safety reasons, a standard call will also be made if the ancillary calling device is inadvertently pulled from its socket. Monitoring points Monitoring points can be used to trigger a standard call if a fire exit, drug cupboard or storeroom is opened and can be isolated via an on-board keyswitch if required. They can also be connected to any device with a normally open or normally closed switch, such as a pressure mat, allowing it to operate as a standard call point when activated. Call latch modules Call latch modules operate in a similar way to monitoring points but are smaller (for discreet mounting) and do not include an onboard reset or isolating facility. Infrared call points, ceiling receivers and transmitters To help protect staff against aggressive visitors, distressed patients or intruders, infrared ceiling receivers and call points can be used in conjunction with infrared transmitters to remotely trigger standard and/or emergency calls. Up to three slave ceiling receivers can be connected to one master ceiling receiver or infrared call point to provide additional coverage in large or L shaped rooms. Infrared transmitters typically provide a 10m line-of-sight transmitting range. Overdoor lights Overdoor lights (if fitted) are normally installed outside rooms to increase call indication levels. If required, up to four zones can be connected to one overdoor light to provide area indication (in corridors, etc) with additional zones connectable via one or more input expanders. Remote sounders Up to three switchable or remote sounders can be connected to an indicator panel’s sounder output to increase call levels. Relay units External strobes, sounders, beacons, etc, can be connected to any zone or group of zones via a 12V relay unit. Datalogging and paging A datalogger can be used to record the date, time, type and location of every call and reset and is ideal for verifying that staff have attended to calls and for analysing response times. Two paging options are also available - tone only and alphanumeric, the latter of which must be used in conjunction with a datalogger. Master reset buttons Some indicator panels have an optional master reset button. If enabled, this facility allows standard calls to be globally cancelled without the source of the call being investigated. As there is a definite requirement in most applications for the caller to be visited before the call is reset, this facility is normally only utilised in carefully managed staff-to-staff call systems. In most other instances we recommend this facility is disabled. Mute buttons All multi-zone emergency indicator panels are supplied with an optional mute button. If enabled, this allows any standard calls on the system to be silenced but leaves relevant indicator light(s) lit. Although a new call from a different call point will re-activate the sounders, to ensure callers are visited we recommend this facility is used only in very carefully managed systems. Emergency calls cannot be muted. 800 SERIES Typical Applications & Wiring Details call system CALL NC807C CEILING PULL NC806C OVERDOOR LIGHT CALL NC807C CEILING PULL NC802DERM MAGNETIC RESET EMERGENCY INFRA-RED CALL POINT RESET CALL ALERT Extra ceiling pulls can be fitted as required RESET RESET Call Call NC806CS OVERDOOR LIGHT & SOUNDER Call NC803M MAGNETIC RESET KEY NC312RXC INFRA-RED TRANSMITTER (PUSH FOR CALL) TAIL CALL LEAD disabled bedroom NC809DB BUTTON RESET POINT IMPORTANT: There is a definite requirement in nursecall systems for the reset function to be carried out at the room from which the call is made NC807C CEILING PULL disabled persons toilet alarms special requirement room ALERT NC807C CEILING PULL NC806C OVERDOOR LIGHT NC802DEB-1/2 BUTTON RESET EMERGENCY CALL POINT NC802DEB-1/2 BUTTON RESET EMERGENCY CALL POINT nursing home & hospital call systems RESET PRESSURE PAD ON ISOLATED Call hotel & guest house call systems NC802DB BUTTON RESET CALL POINT CALL ON Call kitchen, restaurant & conference room call systems MUTE RESET MUTE F U S E RESET OR TAIL CALL LEAD Call Call NC944 FOUR ZONE CALL CONTROLLER NC944 FOUR ZONE CALL CONTROLLER NC930 12V 250mA POWER SUPPLY staff attack and call systems in casualty areas 1 core per zone & common -Ve RESET NC312RXA INFRA-RED TRANSMITTER (PUSH / PULL FOR EMERGENCY) DOOR CONTACTS NC803M MAGNETIC RESET KEY BED MOVEMENT DETECTOR typical nursing home call system NC809DM MAGNETIC RESET POINT CALL NC302RXC INFRA-RED MASTER CEILING RECEIVER NC899IRR KEYSWITCH RESET POINT RESET NC803M MAGNETIC RESET KEY simple rest home call system Call NC812KE / 822KE / 832KE 10, 20 OR 30 ZONE EMERGENCY MASTER PANEL P.I.R SENSOR to detect patients wandering about Datalogging and paging facilities also available NC302RXCS INFRA-RED SLAVE CEILING RECEIVER NC894DKB ISOLATABLE BUTTON RESET MONITORING POINT Switch Fused Spur RESET Call NC302RXCS INFRA-RED SLAVE CEILING RECEIVER NC302RXC INFRA-RED MASTER CEILING RECEIVER NC806C OVERDOOR LIGHT Small localised system may be linked to indicate on larger master panels RESET NC811KE / 821KE / 831KE 10, 20 OR 30 ZONE EMERGENCY REPEATER PANEL NC806C OVERDOOR LIGHT ON NC802DM MAGNETIC RESET CALL POINT ISOLATED Call Up to three slave ceiling receivers can be used per master receiver Switch Fused Spur NC312RXA INFRA-RED TRANSMITTER (PUSH / PULL FOR EMERGENCY) F U S E 1 core per zone + 3 core control + 2 core power NC803M MAGNETIC RESET KEY (pools, saunas, gyms, solariums, etc) NC806CS OVERDOOR LIGHT & SOUNDER ON Switchable and Remote Sounders are available to increase sound levels delivery point / goods-in NC803M MAG. RESET KEY checkout, till or counter call NC894DKM ISOLATABLE MAGNETIC RESET MONITORING POINT Standard burglar alarm contacts changing rooms NC807C CEILING PULL ALERT RESET Call NC809DB BUTTON RESET POINT NC889 CALL LATCH MODULE Call door monitoring NC803M MAGNETIC RESET KEY Call NC804DE EMERGENCY CALL / BUTTON RESET POINT (fire exits, access doors, etc – to prevent unauthorised access and stock shrinkage) NC807C CEILING PULL NC809DB BUTTON RESET POINT NC806CS OVERDOOR LIGHT & SOUNDER Call available in two ready-to-fit, self-contained kits (plastic and stainless steel versions available) F U S E ON CALLING RESET Call NC941 SINGLE ZONE CALL CONTROLLER / 12V PSU warehouse & factory call systems disabled persons toilet alarms Switch Fused Spur CALL first aid room RESET Call NC802DB BUTTON RESET CALL POINT Relay Activated Relay Unit normally open or normally closed voltage free contacts RESET ON ISOLATED Call Call NC883D 12V RELAY UNIT NC894DKB ISOLATABLE BUTTON RESET MONITORING POINT EQUIPMENT TO BE MONITORED monitoring plant equipment and other machinery NC806CS OVERDOOR LIGHT & SOUNDER RESET NC951 STANDARD KIT TO OTHER EQUIPMENT e.g. strobes, sirens, beacons, door releases, etc. (some of which may require an external PSU) NC302RXCS NC899IRR NC302RXC KEYSWITCH INFRA-RED MASTER INFRA-RED SLAVE RESET POINT CEILING RECEIVER CEILING RECEIVER general surgery & interview room call systems CALL Call consultation/interview room ON ISOLATED Door contacts ON ISOLATED Call NC312RXA INFRA-RED TRANSMITTER (PUSH / PULL FOR EMERGENCY) NC894DKB NC806C ISOLATABLE OVERDOOR BUTTON RESET LIGHT MONITORING POINT monitoring fire doors, etc © C-TEC 1999-2003. Errors and omissions excepted. No responsibility can be accepted by C-TEC for any misinterpretation of the above or for the compliance of the system as a whole. We reserve the right to alter product specifications at our discretion and without prior notice. CALLING NC917L CALL PUSH WITH PROTRUDING BUTTON NC807C CEILING PULL NC899IRR KEYSWITCH RESET POINT NC803M MAGNETIC RESET KEY NC806C/SS S/STEEL NC802DEM/SS OVERDOOR LIGHT S/STEEL CALL POINT PUSH TO CALL NC915L desk pushes & NC920 wall sockets are also available for use as discreet panic alarm buttons. consultation/interview room ON ISOLATED Call NC302RXC INFRA-RED MASTER CEILING RECEIVER NC312RXCA INFRA-RED TRANSMITTER (PUSH FOR STANDARD CALL PULL FOR EMERGENCY) consultation room/panic systems patient toilet CABLE & WIRING DETAILS EXTRA LOW VOLTAGE (7/0.2) SECURITY CABLE RESET Call alarm call systems Optional 12V 0.3AHr battery back-up kit F U S E RESET ON ISOLATED External bell push at delivery gate or door RESET Call RESET Switch Fused Spur NC887D SWITCHABLE SOUNDER NC888D REMOTE SOUNDER MUTE OFF Call Call Call CALL Call Small localised system may be linked to indicate on larger master panels retail, sports & leisure call systems assistance required systems NC802DEM/SS S/STEEL CALL POINT NC941B 12V BATTERY BACK-UP KIT ON CALLING NC802DEWS NC802DEWM SLAVE WATER MASTER WATER RESISTANT RESISTANT ALERT POINT ALERT POINT Call NC930/SS STAINLESS STEEL 12V 250mA PSU (use 1mm2 for +Ve & -Ve) infra-red staff protection systems Call NC944/SS STAINLESS STEEL FOUR ZONE CALL CONTROLLER 1 core per zone & common -Ve Typically 4 or 6 core dependent on layout and devices used (see right). Multi-core cable can be used to reduce wiring runs but more joints will result. We recommend you leave about 20-25% spare cores. DO NOT use solid core cable as it breaks easily. 220-240V MAINS FEED, e.g. 1mm T&E OTHER (as specified) STANDARD CALL POINTS (including ceiling pulls, monitoring points and standard reset points): Run 1 signal wire per zone plus a common negative to the nearest panel EMERGENCY CALL POINTS (including infrared ceiling receivers and keyswitch reset points): Run 1 signal wire per zone plus a common negative and a common positive to the nearest panel OVERDOOR LIGHTS: Connect to the signal wire of the zone being indicated and to common negative and common positive REMOTE SOUNDERS: Usually connected directly to an indicator panel using two cores INDICATOR PANELS / REPEATERS: Wire as specified in diagram 800 Series Part Numbers & Product Descriptions DISABLED PERSONS TOILET ALARM KITS Include everything required for a BS8300 compliant disabled persons toilet alarm (except cables & fixings) NC951 Standard disabled WC alarm kit c/w NC941 call controller, NC807C ceiling pull, NC806CS overdoor light & sounder, NC809DB button reset point & WC sticker NC951/SS Standard disabled WC alarm kit, s/steel c/w NC941/SS call controller, NC807C ceiling pull, NC806CS/SS overdoor light & sounder, NC809DB/SS button reset point & WC sticker SINGLE ZONE EMERGENCY INDICATOR PANELS Indicate standard and emergency calls NC941 Single zone call controller OVERDOOR LIGHTS AND SOUNDERS Can be used to increase call indication levels NC806C Overdoor light NC806CS Overdoor light & sounder NC806C/SS Overdoor light, s/steel NC806CS/SS Overdoor light & sounder, s/steel NC887D Switchable sounder NC888D Remote sounder STANDARD CALL POINTS Generate standard calls only NC807C Ceiling pull unit No on-board reset, no remote socket NC802DB NC941/SS Single zone call controller, s/steel c/w 12V 250mA PSU & reset button NC941B 0.3AHr battery backup kit for use with single zone call controller 4-12 ZONE EMERGENCY INDICATOR PANELS Indicate standard and emergency calls NC944 Four zone call controller c/w mute/reset button, requires 12V PSU NC944/SS c/w mute/reset button, requires 12V PSU 12V 250mA PSU NC930/SS 12V 250mA PSU, s/steel powers up to 2 x four zone call controllers powers up to 2 x four zone call controllers NC941B 12V 1A white boxed PSU powers up to 3 x four zone call controllers AC284 Standard call point NC917L Standard call push with protruding button 2.1AHr backup battery No on-board reset, no remote socket NC802DEWM Master water resistant alert point magnetic reset, no remote socket NC802DEWS Slave water resistant alert point Magnetic reset, no remote socket STANDARD MONITORING POINTS Generate standard calls only NC894DKB Isolatable monitoring Point Button reset, no remote socket NC894DKM Isolatable Monitoring Point Magnetic reset, no remote socket EMERGENCY CALL POINTS Generate standard and/or emergency calls (as shown) NC802DEB-1/2 Emergency call point Button reset, with remote socket, can generate standard & emergency calls NC802DEM 10 Zone Emergency repeater panel 20 Zone Emergency master panel NC802DEWM Master water resistant alert point magnetic reset, no remote socket, can generate standard or emergency calls (not both) NC802DEWS 20 Zone Emergency repeater panel 30 Zone Emergency master panel NC802DEM/SS Stainless steel call point Magnetic reset, no remote socket, can generate standard or emergency calls (not both) c/w 12V PSU, backup battery & mute button NC831KE 30 Zone Emergency repeater panel Larger panels available to order 10-30 ZONE STANDARD INDICATOR PANELS Indicate standard calls ONLY NC810K 10 Zone Standard master panel c/w 12V PSU & reset button NC811K NC820K 10 Zone Standard repeater panel 20 Zone Standard master panel c/w 12V PSU & reset button NC821K NC830K 20 Zone Standard repeater panel 30 Zone Standard master panel c/w 12V PSU & reset button NC831K 30 Zone Standard repeater panel Larger panels available to order Slave water resistant alert point Max. 10 per master c/w 12V PSU, backup battery & mute button NC821KE NC832KE Emergency call point Magnetic reset, with remote socket can generate standard & emergency calls c/w 12V PSU, backup battery & mute button NC811KE NC822KE Infrared transmitter Push for standard call / pull for emergency NC312RXC Infrared transmitter Push for standard call only NC312BM Battery module for transmitter RESET POINTS NC809DB Button reset point NC809DB/SS Button reset point, s/steel NC809DM Magnetic reset point NC899IRR Keyswitch reset point MAGNETIC RESET KEYS For use with all magnetic call points, monitoring points and reset points NC803M/10 10 x magnetic reset keys NC803M/50 50 x magnetic reset keys Up to 10 per master NC802DEM/SS Stainless steel call point for use with 12V 1A boxed PSU 10-30 ZONE EMERGENCY INDICATOR PANELS Indicate standard and emergency calls NC812KE 10 Zone Emergency master panel Push/pull for emergency call NC312RXCA Magnetic reset, with remote socket 0.3AHr battery backup kit for use with 12V 250mA PSU NC925B1 NC802DM Four zone call controller, s/steel NC930 Standard call point Button reset, with remote socket c/w 12V 250mA PSU & reset button INFRARED TRANSMITTERS For use with infrared call points & ceiling receivers NC312RXA Infrared transmitter NC804DE Emergency call / reset point Button reset, no remote socket, can generate emergency calls only NC809DEM Emergency call / reset point Magnetic reset, no remote socket, can generate emergency calls only INFRARED CALL POINTS & CEILING RECEIVERS Generate standard and/or emergency calls when triggered by a compatible infrared transmitter NC302RXC Infrared master ceiling receiver No on-board reset, no remote socket NC302RXCS Infrared slave ceiling receiver ANCILLARY CALLING DEVICES Generate standard call via a call point’s remote socket NC805C/6 1.8m (6ft) tail call lead NC805C/14 4.2m (14ft) tail call lead NC805D 1.2-3.6m (4-12ft) tail call lead NC805P Hand/foot pneumatic pad requires 1 x NC805AS NC805AS NC805MD MISCELLANEOUS 800 SERIES DEVICES NC899KD Area isolator can be used to isolate areas/zones NC884DE Infrared call point Button reset, with remote socket NC802DERM Infrared call point Magnetic reset, with remote socket Emergency 5:1 input expander can be used to provide area/zonal indication NC885 Standard 5:1 input expander can be used to provide area/zonal indication NC886C Call latch module can trigger a call from a n/o or n/c switch NC883D 12V relay unit can be used to switch sirens, strobes, etc. NC848/10 10 x Anti-tamper screws can be used to secure stainless steel devices in high risk environments. DATALOGGING & PAGING EQUIPMENT DP800KPD Datalogger c/w software & printer DP800KD Datalogger c/w software, no printer DP830K 30 zone interface kit one required per 30 zones on DP800KPD or DP800KD datalogger DP874DA Transmitter for alphanumeric pagers Must be used in conjunction with a DP800KPD or DP800KD datalogger DP877A Alphanumeric display pager, group 1 For other pager groups add B,C,D,E,F,G or H to the order code Up to 3 per master. NC802DERB Remote air switch for NC805P Portable movement detector DP874B/4 Tone only UHF paging transmitter supplied with one tone-only pager DP875/4 Extra tone-only pager Distributed by: C-TEC Stephens Way, Wigan, WN3 6PH. United Kingdom Tel: +44 (0)1942 322744 Fax: +44 (0)1942 829867 Email: [email protected] Web: www.c-tec.co.uk Quality System Certificate No. 176 Assessed to ISO9001 : 1994 Approved Document. No. DNS8002255 Rev 1. The manufacturer of this equipment operates a policy of continuous improvement and reserves the right to alter product specifications at its discretion and without prior notice. Errors and omissions excepted. No responsibility can be accepted by the manufacturer or distributor of this equipment for any misinterpretation of an instruction or guidance note, or for the compliance of the system as a whole.
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