DS 2000 Multibutton Quick Ref

DS 2000 Multibutton Quick Ref
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Using Your Telephone
The Ring/Message Lamp:
Flashes slow (green) while a call rings your phone.
Flashes fast (red) if you have new Voice Mail messages
or unanswered Message Waiting.
Due to the flexibility built into the system,
your dialing codes may differ from
those in this guide. Check with your
communications manager and make a note
of any differences.
Soft Keys simplify using your phone. To
guide you through your features, the Soft
Key functions automatically change to help
you handle calls. See the Soft Key Glossary
for more.
If you’re on a Handsfree call (see
Handsfree Options below), lift the
handset for privacy.
22-Button Display Telephone Shown
Press Bin Key 1-10 for Personal Speed Dial
bins 701-710. Press DIAL + Bin Key 1-10 for
Personal Speed Dial bins 711-720.
These are
and/or
keys.
Your key assignments may be different than
shown — ask your communications manager.
80000 -62A
The Alphanumeric Display helps you use
features and tells you about your calls. It may
also show your caller’s name and number.
●
●
If you are an attendant . . .
● Key 11 is a Night Key to put your system in
the night mode.
● Key 12 (on 22-button telephone) or key 24
(on 34-button telephone) is an Operator Call
Key for your incoming Intercom calls.
CLEAR
BIN 1
BIN 2
BIN 3
BIN 4
BIN 5
CHECK
BIN 6
BIN 7
BIN 8
BIN 9
BIN 10
Press ICM to place an Intercom call.
Enable Do Not Disturb to block your calls
when you don’t want to be interrupted.
LINE 1
LINE 2
LINE 3
LINE 4
LINE 5
LINE 6
LINE 7
LINE 8
LINE 9
LINE 10
LINE 11
LINE 12
MW
ICM
FLASH
DND
DIAL
MIC
LND
SPK
MW flashes when you have Messages
Waiting. If you have Voice Mail, it flashes
when you have Voice Mail messages left in
your mailbox.
ABC
DEF
1
2
3
GHI
JKL
MNO
4
5
6
PQRS
TUV
WXYZ
7
8
9
OPER
0
VOL
Press a line key then LND to automatically
redial the last outside number you called.
CONF
The Microphone picks up your voice for
Handsfree calls. Press MIC to turn off the
microphone.
Press SPK for Handsfree calls, or use the
handset instead. See Handsfree Options below.
While on a handset call, press SPK twice (do
not hang up) for Group Listen.
While on a call, press HOLD to put the call on
Hold. While idle, press HOLD to turn
Background Music on and off (if installed).
HOLD
While on a call, press CONF to set up a
Conference.
Handsfree Options
The Volume Controls are for speaker
and handset. They also control the volume
for ringing calls and pages. While on-hook,
these keys are for Contrast Control (not
available on Super Display).
•
•
•
Handsfree lets you place and answer calls by pressing
instead of using the handset.
With Automatic Handsfree, you can press a line key without lifting the handset.
Normally, you have Automatic Handsfree.
Use Handsfree Answerback to answer a voice-announced Intercom call by speaking
toward your phone — without lifting the handset.
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Placing Calls
Placing an Outside Call . . .
Press a line/loop key
for quick access:
1. (Optional) Lift handset.
2.
Camp On and Callback
+ Wait for dial tone + Dial number.
• If your system is behind a PBX, you
may have to dial 9 before your number.
OR
Dial codes for outside
lines:
If your call doesn’t go through . . .
When you hear system busy, use Camp
On or Callback:
1. (Optional) Lift handset.
OR
2.
+
+ Line number (e.g., 01) +
Dial outside number.
1. Dial
and hang up to leave a
Callback for a free line or extension.
• Wait for the system to call you back.
OR
2.
+
+ (Optional) Line group
(0-8) + Dial outside number.
2.
2.
+
+ Line number (e.g.,
01) + Dial outside number.
1. (Optional) Lift handset.
2. Press an idle line key to preselect a line.
3. Press
.
Calling a Co-Worker . . .
Dial using the
Intercom:
1. (Optional) Lift handset.
• For one-touch calling, press a Call
Coverage or Hotline function key.
2. Press
.
• For your Voice Mailbox: Press MW (then
lift handset if not already lifted in step 1).
• For Paging: Dial * 1 + Zone (1-7, 0 =
all call).
3. Co-worker’s extension number.
• If you hear ringing, wait for an answer.
If you hear two beeps, begin speaking
(or dial 1 to have call ring).
or lift handset.
• (Outside calls) Place your call again.
• (Intercom calls) Speak to co-worker.
OR
To quickly redial your
last outside call:
1. Dial
(to wait without hanging up).
• (Intercom calls) When you hear ringing,
wait for the called party to answer.
• (Outside calls) When you hear new dial
tone, place your call again.
Message Waiting (If you don’t have Voice Mail)
Leave a Message
Waiting (flashing MW
key) if your co-worker
doesn’t answer:
1. Do not hang up +
.
Your
co-worker’s
MW
flashes fast.
•
• With Voice Mail, ICM + MW leaves a
message in your co-worker’s mailbox.
To answer a Message
Waiting left for you:
1. (Optional) Lift handset.
To review your
Messages Waiting and
then select a message
for a return call:
1. Do not lift the handset.
2. Press
+
.
• If the extension you call is unanswered,
busy or in DND, the system cancels
Message Waiting.
2. Press
.
• Press MW repeatedly until the extension you want to call displays.
3. Press
+
to return the call.
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Answering Calls
Answering Outside Calls . . .
If you hear ringing and
see a flashing line key:
1.
Quick Reference for Other Features
or lift handset.
• Press line/loop key if not connected.
Answering Intercom Calls . . .
Listen for two short
beeps:
Dial Number
Preview:
Do Not Disturb:
Group Listen:
1. Speak toward your phone or lift the handset.
• If you hear one long ring instead, press
SPK or lift handset to answer.
• Dialing #VA + V (#IR in some systems)
makes incoming Intercom calls ring
your phone.
• Dialing #VA + R (#IV in some systems)
makes incoming Intercom calls voiceannounce your phone.
Do not lift handset + Dial ✽ + Dial outside number + Press line key to dial
the displayed number.
To activate: Press DND.
To cancel: Press DND.
To initiate: While on a handset call, press SPK twice (do not hang up).
To switch Group Listen to Handsfree: Press SPK twice.
To cancel: Do not hang up + Press SPK.
Meet Me
Conference:
To set up a telephone meeting: Make a Page announcing
Conference + Do not hang up + ICM + Dial #11 or #12.
To join the Conference: ICM + Dial #11 or #12. (If you wait too
long to dial, you may not be able to join the meeting.)
Microphone
Mute:
To activate: Press MIC (key on) to mute the Handsfree microphone.
To cancel: Press MIC (key off).
Picking up calls not ringing your phone . . .
When a call is ringing
a co-worker’s phone:
1.
or lift handset.
• You can press a Group Call Pickup or Call
Coverage key instead — then skip step 2.
2.
+ Co-worker’s extension.
• To pick up a call ringing a phone in your
Pickup Group (if you don’t have a Group
Call Pickup key), dial *# instead.
Have a telephone meeting (Conference) . . .
Use Conference to
have a telephone
meeting:
1. Place/answer call +
.
2. Place/answer next call +
.
• Repeat this step to add more parties.
• If you hear error tone, you cannot add
additional parties.
Directory Dialing
At your display
telephone, select a
co-worker or outside call
from a list of names
(rather than dialing the
phone number):
(Check with your communications manager before using
this feature.)
1. D.
2. Dial Directory Dialing type:
I = Co-worker’s extensions.
C = System Speed Dial.
P = Personal Speed Dial.
3. Dial the first letter of the desired name (e.g., dial 4
if the first letter begins with G, H or I).
OR
Press VOL ▲ or VOL ▼ to scroll alphabetically
through the selected directory. To call the displayed
name, just press DIAL.
4. Look at your phone’s display and dial the digit for
the letter/number you want to call (e.g., if the name
in step 3 began with G, dial 1).
5. Press VOL ▲ or VOL ▼ to scroll through all the
names/numbers that begin with the letter/number
you selected.
6. Press DIAL to have the system dial your call.
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Handling Your Calls
User Programmable Features
To program a feature, press # and the feature s code. For example, to enable incoming Paging, press # and dial V P Y,
then SPK to hang up. The underlined codes (e.g., #RC) are for systems prior to 02.00.00.
Feature
Mnemonic
Operation
DSS
#BLF
#BLF + Press DSS key + HOLD + Enter extension + VOL Up + Program another key or SPK to exit.
Headset
#HS
#HS + Y to enable or N to disable + SPK to exit
Hotline
#HL
#HL + Press ashing Hotline ke y + Enter extension for new Hotline
partner + HOLD + Program another Hotline key or SPK to exit.
Off Hook Signaling
#OHS
#OHS + Select mode (C=Outside line, D=DSS, I=ICM) + Select
option (see below) + SPK to exit.
Outside line options: C=Camp On tone, O=Off Hook Ringing, 0 = None
Intercom options: C=Camp On, O=Off Hook Ringing, V=Voice
Over, 0 = None
DSS Options: C=Camp On, O=Off Hook Ringing, 0 = None
Paging (Incoming)
#VP
Prime Line Assignment
#PLA
Programmable Function
Key Assignments
#KP
#KP + Press key you want to program + HOLD + ICM + Press VOL
Up or VOL Down to select key option + HOLD + (Enter any additional data, if required + HOLD) + Press VOL Up or VOL Down to
select another key to program, or CONF + SPK to exit.
Programmable Function
Key Ringing
#RAC
#RC
Call Coverage Keys: #RAC + Call Coverage Key repeatedly to select
ringing mode + SPK to exit.
Call Coverage Keys ash as follows: Lamp only=On red, Immediate
ring=On green, Delay ring=Fast ash green.
#RAL
#RL
Outside Line Keys: #RAL + Line Key repeatedly to select ringing
mode + SPK to exit.
Line keys ash as follo ws: Lamp only=On red, Immediate ring=On
green, Delay ring=Fast ash green, Night ring=Slo w ash green.
#RAP
#RG
Group Call Pickup Keys: #RAP + Group Call Pickup Key repeatedly
to select ringing mode + SPK to exit.
Group Call Pickup Keys ash as follo ws: Lamp only=On red, Immediate ring=On green, Delay ring=Fast ash green.
#VP + Y to enable or N to disable + SPK to exit.
#RLP
Speed Dial, Personal
#SP
#SP + Press bin key (for bins 701-710) or DIAL then bin key (for
bins 711-720) + HOLD + Enter outside line (e.g., 1), line group
(90-98), or ICM for Intercom feature + HOLD + Number to store +
HOLD + Name + HOLD + Press another bin key or SPK to exit.
Speed Dial, System
#SP
#SP + Dial System Speed Dial bin number (e.g., 200) + HOLD +
Enter outside line (e.g., 1), line group (90-98), or ICM for Intercom
feature + HOLD + Number to store + HOLD + Name + HOLD +
Press another bin key or SPK to exit.
#TD
Voice Announce (for your
incoming Intercom calls)
#VA
#IV, #IR
Hold
Use System Hold
instead of leaving the
handset off-hook:
Easily retrieve a call
from Hold:
#PLA + Press one of your ashing programmable ke ys or ICM +
SPK to exit.
Ringing Line Preference
Time and Date
Your call can wait at your phone . . .
#RLP + Y to enable or N to disable + SPK to exit.
#TD + Enter time in 24-hour clock using hours (2 digits), minutes (2
digits) and seconds (2 digits) + HOLD + Enter date using month (2
digits), day (2 digits) and year (4 digits) + HOLD + SPK to exit.
#VA + V for voice announce or R for ring + SPK to exit.
NEC America, Inc., Corporate Networks Group
4 Forest Parkway, Shelton, CT 06484
TEL: 203-926-5400 FAX: 203-929-0535
cng.nec.com
1. Do not hang up +
.
• Your co-workers can retrieve your
System Hold calls. To place the call on
Exclusive Hold, press HOLD twice.
• Intercom calls automatically go on
Exclusive Hold when you press HOLD.
1.
or lift handset.
2. Press flashing
2.
, OR
if the call was not on a line/loop key
(or was an Intercom call).
• You may be able to press ICM +*4 +
line number (e.g., 01) to pick up a call
on Hold at a co-worker’s phone.
Send the call you’re on to a co-worker . . .
Transfer
Send (Transfer) your
current call to a
co-worker:
1.
+ Dial your co-worker’s extension.
• To transfer the call to Voice Mail, press
MW
after dialing your co-worker.
OR
1.
(Hotline or Call Coverage).
Park a call in orbit
Park your current call
in a system orbit so
your co-workers can
pick it up:
1.
+
+ System Park Orbit (60-69).
• If you hear busy, press ICM and try
another orbit.
• To Page, press ICM, dial * 1 and the
zone number (1-7, 0 for all call).
2. Hang up.
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Placing Calls Quickly
Quickly dial co-workers and outside calls . . .
Park a call in orbit (Cont’d)
To retrieve a call from
system orbit:
Park a call at a
co-worker’s extension:
1.
or lift handset.
2.
+
+ System Park Orbit (60-69).
1. Do not hang up.
2.
+
+ Extension (e.g., 300).
• To Page before hanging up, dial * 1
and the zone number (1-7, 0 for all call).
3. Hang up.
To retrieve a call
parked at a co-worker’s
extension:
1. (Optional) Lift handset for privacy.
2.
+
+ Extension (e.g., 300).
Forward (reroute) your calls to a co-worker . . .
While at your desk or
out of the office, forward your calls to a
co-worker or Voice
Mail:
1. (Optional) Lift handset for privacy.
2.
+
.
3. Dial Call Forwarding type:
0 = Cancel forwarding
2 = Busy/No Answer
4 = Immediate
6 = No Answer
4. Dial destination extension (or 0 for your
operator).
OR
Press MW or dial Voice Mail master extension number to forward to Voice Mail.
5. Hang up.
Speed Dial
To store Personal
Speed Dial numbers
(Intercom codes or
outside numbers):
1.
.
• In some systems you may have to press
ICM and dial ## instead.
2. Dial Personal bin number (701-720).
OR
Press bin key (for bins 701-710), or DIAL +
bin key (for bins 711-720).
3.
.
4. Enter the line number (e.g., 1 for line 1) the
system will use for your stored number.
OR
Enter the line group number (e.g., 90-98
for line groups 0-8) the system will use for
your stored number.
OR
Skip this step if storing Intercom codes.
5.
.
6. Enter the number to store +
.
• You can enter up to 16 digits, using 0-9,
# and *. Press MIC to insert a pause;
FLASH to insert a Flash.
7. Enter a name for your Speed Dial number.
• Refer to Keys for Entering Names.
8.
.
9. Repeat from step 2 to program another
Personal Speed Dial number.
OR
to exit.
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Speed Dial (Cont’d)
For one-touch access
to your stored Speed
Dial numbers:
To dial a stored
System or Personal
Speed Dial number:
1. Press Bin Key for Personal Speed Dial
bins 1-10.
OR
Press DIAL plus BIN KEY for Personal
Speed Dial bins 11-20.
OR
Press Programmable Function Key
assigned to Personal or System Speed
Dial bin.
1. (Optional) Lift handset for privacy.
2.
+
.
3. Dial Personal Speed Dial bin number
(701-720).
OR
Dial System Speed Dial bin number (normally 200-299).
Keys for Entering Names
Press this
key:
1
2
3
1
&
- (dash)1
/ (backslash)1
2
A
B
C
2
3
D
E
F
3
4
G
H
I
4
5
J
K
L
5
6
M
N
O
7
P
Q
R
8
T
U
V
9
W
X
Y
0
SPACE
:
*
Multibutton Telephone
Quick Reference Guide
Then one of these keys to enter the character in the white cell:
4
‘
(apostrophe)1
#
1
6
S
7
8
Z
9
0
*
80000MBG05
April 2001
#
To enter characters in lower case (e.g., e instead of E), press MW before pressing the key in the
first shaded column. Use LND to backspace over (erase) any characters you want to correct.
1In
software versions prior to 02.00.00, the codes for 1 + 2, 1 + 3, and 1 + 4 were not available.
Printed in the U.S.A. (2562)
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