QMS 2425 Specifications

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QMS 2425 Specifications | Manualzz
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The following are trademarks or registered trademar ks of their respective owners.
Other product names m entioned in this manual m ay also be tradem ar ks or registered
trademarks of their respective owner s. Register ed tradem ar ks are registered in the
United States Patent and Trademark Office; some tradem ar ks may also be registered in
other countries. QMS, Crown, the QMS logo, and the Crown seal are registered
trademarks of QMS, Inc., and QUIC, CrownNet, Im ageServer, Stackler, ColorDepth, and
PS Executive Series are tradem ar ks of QMS, Inc. PostScript is a trademark of Adobe
Systems Incorporated for a page descr iption language and may be registered in cer tain
jurisdictions. Thr oughout this manual, “PostScript Level 2” is used to refer to a set of
capabilities defined by Adobe Systems for its PostScr ipt Level 2 page description
language. These capabilities, among others, are implem ented in this product through a
QMS-developed emulation that is com patible with Adobe's PostScr ipt Level 2 language.
Adobe, Adobe PhotoShop, Adobe PageMaker/Adobe Systems Incorporated. Intellifont/
Agfa Division, M iles, Inc. 3 Com, 3+Open/3Com Cor poration. Aldus, PrePr int/Aldus
Corporation. Apple, AppleShare, AppleTalk, EtherTalk, LaserWriter, LaserPrep,
LocalTalk, Macintosh, Tr ueType/Apple Computer, Inc. Banyan, VINES/Banyan.
Centronics/Centr onics Data Computer Cor poration. CompuSer ve /H & R Block. DEC,
DECnet, LN03, VM S/Digital Equipm ent Cor poration. PhoneNET/Farallon Computing,
Inc. Hewlett-Packard, HP, PCL, HP-GL, LaserJet/Hewlett-Packar d Co. IBM,IBM PC,
Token-Ring/Inter national Business Machines Cor poration. Intel/Intel Corporation. Aldus
FreeHand/Macr omedia, Micr osoft, MS-DOS, Windows/Micr osoft Corporation. Gothic
Medium BBB and Ryum in Lgiht KL/Morisawa and Company, Ltd. Novell and NetWar e/
Novell, Inc. QuarkXPress/Quark, Inc. TOPS/Sun Microsystems, Inc. TypeBank/
TypeBank, Ltd. The ENERGY STAR logo/United States Environmental Protection
Agency. The ENERGY STAR em blem does not represent EPA endorsem ent of any
pr oduct or ser vice. UNIX/UNIX Systems Laboratories. Ether net/Xerox Cor poration.
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The digitally encoded software included with your QMS 2425/2425 TURBO Print
System is Copyr ighted © 1997 by QMS, Inc. All Rights Reserved. This softwar e may not
be repr oduced, modified, displayed, transfer red, or copied in any for m or in any manner
or on any media, in whole or in part, without the express wr itten per mission of QM S,
Inc.
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This m anual is Copyr ighted © 1997 by QMS, Inc., One Magnum Pass, Mobile, AL
36618. All Rights Reser ved. This manual may not be copied in whole or in par t, nor
transferred to any other media or language, without the express written per mission of
QMS, Inc.
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Introduction .................................................................................. 1-2
About This Manual ....................................................................... 1-2
Typographic Conventions 1-4
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Introduction .................................................................................. 2-2
Removing the Controller Board .................................................. 2-2
Procedure 2-3
Reinstalling the Controller Board ............................................... 2-5
Procedure 2-5
Single In-Line Memory Modules ................................................. 2-7
Installing a SIMM 2-7
Removing a SIMM 2-10
Updating System Software ....................................................... 2-12
Requirements 2-12
Procedure—Macintosh Users 2-13
Procedure—PC Users—Parallel and Serial 2-15
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Introduction .................................................................................. 3-2
Optional Network Interface ......................................................... 3-2
Optional Network Interface Assembly Kit 3-3
Installing an Optional Network Interface 3-3
Using an Optional Network Interface 3-5
Optional LocalTalk Interface ...................................................... 3-5
Optional LocalTalk Interface Assembly Kit 3-6
Installing an Optional LocalTalk Interface 3-6
Using the Optional LocalTalk Interface 3-7
Interface 3-8
Macintosh Interface Cabling 3-8
Making the Connection 3-9
Macintosh Printing Software 3-10
Testing Macintosh Communication 3-10
Printing from the Macintosh 3-11
Setting LocalTalk Interface Parameters 3-11
Optional Serial Interface ........................................................... 3-15
What's in the Serial Interface Kit 3-15
Installing an Optional Serial Interface 3-15
Before Making a Serial Connection 3-17
What You Need for a Serial Interface 3-17
Making the Connection 3-18
PC Printing Software 3-19
Setting Serial Interface Parameters 3-19
Installing the Multi-Res Daughterboard .................................. 3-27
What's in the Kit? 3-27
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Procedure 3-27
Option Controller Board ............................................................ 3-30
What's in the Kit? 3-30
Installing the Option Controller Board 3-30
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Introduction .................................................................................. 4-2
Downloading an Emulation ......................................................... 4-2
Optional Fonts .............................................................................. 4-4
Downloading Disk Fonts ............................................................. 4-5
Using Font SIMMS ........................................................................ 4-6
Installation Procedure 4-7
Kanji SIMM Kit .............................................................................. 4-9
What's in the Kit? 4-9
Hardware Requirements 4-10
Software Requirements 4-10
Installation Procedure 4-11
Increasing the Disk Cache Size 4-13
Accessing the Kanji Fonts 4-13
If You are Using a Macintosh 4-14
If You Are Using Windows 4-16
If You Are Using DOS 4-16
Kanji Font Internal IDE Hard Disk ............................................. 4-16
What's in the Kit? 4-16
Hardware Requirements 4-17
Software Requirements 4-17
Installing a Kanji Font Internal IDE Hard Disk 4-18
Configuring the Printer for Kanji 4-18
Accessing the Kanji Fonts 4-18
Forms Printing ............................................................................ 4-19
ImageServer ................................................................................ 4-20
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Introduction .................................................................................. 5-2
About Hard Disks ........................................................................ 5-2
Internal Hard Disks 5-2
External Hard Disks 5-9
Identifying Hard Disks 5-9
Turning on an External Hard Disk 5-10
Configuring Hard Disks 5-11
Using the Disk Operations Menu 5-11
Formatting a Hard Disk 5-12
CrownCopy ................................................................................ 5-13
Print System Requirements 5-13
Unpacking CrownCopy ............................................................. 5-13
Installing CrownCopy ................................................................ 5-15
Making Copies ........................................................................... 5-21
Making Copies Manually 5-21
Using the Automatic Document Feeder (ADF) 5-23
Memory Configuration .............................................................. 5-26
QMS 2425 TURBO without a Hard Disk 5-26
QMS 2425 TURBO with a Hard Disk, 2425 TURBO EX, 2425 TURBO ImageServer, and 2425 TURBO Multi-PACS 5-27
CrownCopy Configuration ........................................................ 5-28
The CrownCopy Menu 5-28
Copy Quality Decisions 5-29
Making Changes to the CrownCopy Menu 5-30
Menu Settings 5-30
Maintenance ............................................................................... 5-37
Cleaning the Scanner 5-37
Replacing the Lamp 5-39
Technical Specifications ........................................................... 5-45
Scanner 5-45
Automatic Document Feeder (ADF) 5-47
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Introduction .................................................................................. 6-2
Pedestal Stand ............................................................................. 6-2
What’'s in the Kit? 6-2
Unpacking the Pedestal Stand 6-2
Installing the Pedestal Stand 6-4
CrownCopy Stand ........................................................................ 6-6
Security Key ................................................................................. 6-7
What's in the Kit? 6-7
Procedure 6-7
Operator Password 6-9
Admin Password 6-9
Use Admin Password 6-10
Using Passwords 6-11
BuzzBox Lite Option .................................................................. 6-11
What's in the Kit? 6-11
Installing BuzzBox Lite 6-12
Using BuzzBox Lite 6-13
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Introduction .................................................................................. 7-2
High-Capacity Paper Deck .......................................................... 7-2
What's in the Kit? 7-2
Installation Procedure 7-2
Automatic Envelope Feeder ...................................................... 7-12
Selecting Envelopes 7-12
Installing the Envelope Feeder 7-12
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Introduction .................................................................................. 8-2
Duplexer ....................................................................................... 8-2
Installing the Duplexer Assembly 8-2
Stackler ......................................................................................... 8-5
Features 8-5
Hardware Requirements 8-6
What’'s in the Kit? 8-7
Unpacking the Stackler 8-8
Installing the Stackler 8-11
Install the Connecting Guides 8-15
Using the Stackler 8-24
Stackler Operation and Tray Capacities 8-25
Stapling Print Jobs 8-26
Replacing the Staple Cartridge 8-26
QMS Model 3100 Stacker .......................................................... 8-31
Attaching Your Stacker to the Printer 8-32
Face-Up Order Menu Option 8-34
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Installing the Maintenance Kit .................................................... 9-2
What's in the Kit? 9-2
Replacing the Fixing Assembly 9-2
Replacing the Transfer Charging Roller and Gear Assembly 9-6
Replacing the Feed and Retard Rollers 9-9
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Sources of Support .....................................................................A-2
Your QMS Vendor A-2
Your Application Vendor A-2
Q-FAX A-2
The QMS Corporate Bulletin Board System A-3
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CompuServe A-3
Internet A-3
QMS Customer Response Center (CRC) A-4
QMS World-wide Offices ............................................................ A-5
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“About This Manual” on page 1-2
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“Typographic Conventions” on page 1-4
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This manual provides detailed instructions for installing your QMS
2425/2425 TURBO Print System options. Use this guide in conjunction with your other printer documentation.
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Note: Some of the procedures throughout this documentation refer to
applications, utilities, and print drivers being located on disks, but
recently QMS has begun placing these on CD-ROM.
If you need alternate media, please contact your QMS vendor for
media availability and purchase information. You can also download
some of these files via ftp from our World Wide Web Server at
http:/www.qms.com, our Bulletin Board at (334) 633-3632, or
CompuServe at go qmsprint. See appendix A, “QMS Customer
Support,” for sales and support locations and telephone numbers.
This manual contains printer configuration and reference information.
It is divided into the following sections:
Introduction
Provides an overview of the
manual.
Memory and
System Software
Describes how to install the printer
memory (SIMMs), and update the
system software.
Interfaces and
Daughterboards
Describes how to install optional
interfaces (CrownNet Token-Ring,
CrownNet Ethernet, LocalTalk, and
DECnet-TCP/IP), the Multi-Res
daughterboard, and the option
controller board.
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Software
Storage and
Scanning Devices
Describes how to download fonts
and emulations, and how to install
the external hard disk and Kanji
SIMM.
Describes how to install and
configure hard disks and the
CrownCopy scanner. It also
describes how to set up and
maintain the scanner, and how to
install and configure CrownCopy
software.
Security Key,
Accessories, and
Warning Buzzer
Describes how to install the
pedestal stand, the CrownCopy
stand, the security key, the off-line
warning buzzer, and the
CrownCopy stand.
Media Input
Describes how to install the highcapacity paper deck and the
envelope feeder.
Document
Finishing Options
Describes how to install the
duplexer, Stackler, and Model 3100
Stacker. It also explains how to
replace a staple cartridge.
Maintenance Kit
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QMS Customer
Support
Describes how to install the
maintenance kit—fixing assembly,
transfer charging roller and gear
assembly, and feed and retard
rollers.
Provides world-wide product sales
and support telephone numbers
and describes how to
communicate with QMS through
the QMS Bulletin Board,
CompuServe, the Internet, and
Q-FAX.
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The following typographic conventions are used in this manual:
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Mixed-Case
Courier
Text you type, and messages and information
displayed on the screen
Mixed-Case
Italic
Courier
Variable text you type; replace the italicized
word(s) with information specific to your printer
or computer
UPPERCASE
COURIER
Information displayed in the printer message
window
lowercase bold
PostScript operators and DOS commands
lowercase italic
Variable information in text
UPPERCASE
File and utility names
↵
Press the Enter key (PC) or Return key
(Macintosh)
^
Press and hold down the Ctrl key (PC)
Note: Notes contain tips, extra information, or important information
that deserves emphasis or reiteration.
▲ Caution: Cautions present information that you need to know to avoid
equipment damage, process failure, or extreme annoyance.
0 WARNING! Warnings indicate the possibility of personal injury if a
specific procedure is not performed exactly as described in the
manual.
ACHTUNG! Bitte halten Sie sich exakt an die im Handbuch
beschriebene Vorgenhensweise, da sonst Verletzungsgefahr
bestehen könnte.
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“Single In-Line Memory Modules” on page 2-7
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“Updating System Software” on page 2-12
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This chapter provides details on how to install RAM and how to
update system software. It also describes how to remove and reinstall
the controller board.
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The controller board must be removed to install the following options:
a SIMM upgrade; an internal hard disk; the Kanji fonts; an optional
network interface, an optional LocalTalk or serial interface; a MultiRes daughterboard; and the option controller board.
0 WARNING The options which require access to the controller board
should be performed only by a qualified QMS service technician.
ACHTUNG! Arbeiten am QMS Controller sollten nur von
qualifiziertem Servicepersonal durchgeführt werden.
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Use the following procedure to remove the controller board.
▲ Caution: It's very important to protect the printer controller board
from electrostatic damage while performing this task.
If an anti-static wrist strap is provided in your printer option kit,
attach one end of it to your wrist and the other end to any convenient
electrical ground (for example, the bare metal chassis of equipment,
as on the back of a computer, that is plugged in butturned off).
Never attach the wrist strap to any piece of equipment with an
electrical current present. Turn off all power switches first. Plastic,
rubber, wood, painted metal surfaces, and telephones are not
acceptable grounding points. The printer isn't an acceptable
grounding point either because it must be unplugged before you
perform this task.
If you don't have an anti-static wrist strap, discharge your body's
static electric charge by touching a grounded surface before you
handle any printer boards or components and before removing the
controller board cover. Also avoid walking around after grounding
yourself.
1
Turn off the printer, and then disconnect the power cord and
all interface cables (parallel, Ethernet, and optional interfaces, and the option controller, if installed) from the printer.
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2
Loosen the two screws, one on each end of the metal
mounting bracket cover, on the rear of the printer.
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3
Remove the controller board.
Using both hands, grab the two screws (on the metal mounting
bracket cover), slide the controller board out of the printer, and set
it aside on a flat surface.
4
Refer to the appropriate chapter in this manual for instructions on installing your option.
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Reinstall the controller board after reinstalling any of the following
options: a SIMM upgrade, an optional internal hard disk, the Kanji
option, an optional network, an optional LocalTalk interface, an optional
serial interface, a Multi-Res daughterboard, and the option controller.
0 WARNING The options which require access to the controller board
should be performed only by a qualified QMS service technician.
ACHTUNG! Arbeiten am QMS Controller sollten nur von
qualifiziertem Servicepersonal durchgeführt werden.
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Use the following procedure to reinstall the controller board.
▲ Caution: It's very important to protect the printer controller board
from electrostatic damage while performing this task.
If an anti-static wrist strap is provided in your printer option kit,
attach one end of it to your wrist and the other end to any convenient
electrical ground (for example, the bare metal chassis of equipment,
as on the back of a computer, that is plugged in butturned off).
Never attach the wrist strap to any piece of equipment with an
electrical current present. Turn off all power switches first. Plastic,
rubber, wood, painted metal surfaces, and telephones are not
acceptable grounding points. The printer isn't an acceptable
grounding point either because it must be unplugged before you
perform this task.
If you don't have an anti-static wrist strap, discharge your body's
static electric charge by touching a grounded surface before you
handle any printer boards or components and before removing the
controller board cover. Also avoid walking around after grounding
yourself.
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1
Replace the controller board in the printer.
Lift the controller board and position it on the guide rails inside the
printer.
Note: Align the controller board with the top guide rails before
sliding it in the printer.
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2
Slide the controller board in until it is firmly seated in the
printer.
3
Tighten the two screws you loosened earlier.
Push in and then tighten each screw.
4
Reconnect all interface cables and the power cord, and then
turn on the printer.
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Single in-line memory modules (or SIMMs) are compact circuit
boards with surface-mount memory chips. The QMS 2425/2425
TURBO Print System base model comes standard with one 8 MB
SIMM, for a total of 8 MB of RAM; the 2425 EX comes with one 16
MB and one 8 MB SIMM, for a total of 24 MB of RAM; and the 2425
TURBO EX comes with two 16 MB SIMMS, for a total of 32 MB of
RAM. However, you can add SIMMS up to a total of 128 MB of RAM.
Additional printer memory allows you to download more fonts and
increase the printer's buffer (area where data sent from the computer
is stored while it’s waiting to be printed).
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▲ Caution: This hardware change automatically restores defaults. If
your memory settings are specific for your environment, print an
advanced status page before making this hardware change, so you
can recover these memory settings.
It's very important to protect the printer controller board from
electrostatic damage while performing this SIMM installation. Please
review the anti-static caution in “Removing the Controller Board” on
page 2-2.
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▲ Caution: If your printer has a hard disk, you must remove it before
installing a SIMM in DRAM3. See chapter 5, “Storage and Scanning
Devices,” the ““Removing an Internal IDE Hard Disk” section, for
details.
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1
Access the printer controller board.
Use the instructions in the “Removing the Controller Board” section earlier in this chapter.
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WARNING! Turn off the printer and unplug the power cord before
removing the printer’s controller board.
ACHTUNG! Schalten Sie unbedingt den Drucker aus und ziehen
Sie den Netzstecker bevor Sie den Controller aus dem Drucker
nehmen.
2
Position the controller board on a flat surface so the
controller board lies flat and the bracket is facing you.
3
Remove the SIMM from the anti-static bag.
4
Insert the SIMM into the SIMM connector.
Hold the SIMM at a 45° angle to the controller board, with the
notch on the right side and the bottom edge is in the connector.
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Note: Insert a SIMM in either SIMM connector as long as
DRAM0, and the SIMM connector before the one you’re installing,
is occupied.
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5
Tilt the SIMM up to a 90° angle until you feel it snap into
place behind the clips on either side of the connector.
When seated, the SIMM stands upright, firmly in place. If you
cannot snap the SIMM into place, do not force it. Reposition it,
making sure that the bottom of the SIMM is seated completely in
the connector.
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6
Repeat steps 3-5 for each additional SIMM being installed.
7
Reinstall the controller board in the printer.
Use the instructions in the “Reinstalling Controller Board” section,
earlier in this chapter.
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If all of the SIMM connectors are filled and you want to install more
memory (for example, if you want to replace an 8 MB SIMM with a 16
MB SIMM), one SIMM must be removed before a larger SIMM can be
installed. Then refer to the previous section, “Installing a SIMM,” for
installation instructions. You can insert a SIMM in either SIMM
connector as long as DRAM0, and the SIMM connector before the
one you’re installing, are occupied. Also, you must make sure that the
SIMM in the DRAMO slot is at least 8 MB on flash-based systems
and at least 16 MB on hard-disk-based systems.
▲ Caution: This hardware change automatically restores defaults. If
your memory settings are specific for your environment, print an
advanced status page before making this hardware change, so you
can recover these memory settings.
It's very important to protect the printer controller board from
electrostatic damage while performing this SIMM installation. Please
review the anti-static caution in the “Removing the Controller Board”
section of this chapter.
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▲ Caution: If your printer has a hard disk, you must remove it before
you can remove the last SIMM (DRAM3). See chapter 5 of this
manual, the “Removing an Internal IDE Hard Disk” section, for
details.
1
Access the printer controller board.
Use the instructions in “Removing the Controller Board” on page
2-2.
0
WARNING! Turn off the printer and unplug the power cord before
taking the cover off the printer.
ACHTUNG! Bitte schalten Sie den Drucker aus und ziehen Sie
den Netzstecker heraus bevor Sie die Druckerabdeckung öffnen.
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2
Position the controller board on a flat surface so that the
controller board lies flat and the bracket is facing you.
3
Pull the latches on each side of the SIMM connector outward
using both thumbs.
4
Remove the SIMM.
Tilt the SIMM backwards to a 45° angle away from the
SIMM connector, and then lift it out.
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5
If you want to install a SIMM, refer to “Installing a SIMM” on
page 2-7; otherwise, continue with step 6.
6
Reinstall the controller board.
Use the instructions in “Reinstalling the Controller Board” on
page 2-5.
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The system software in your QMS 2425/2425 TURBO Print System is
stored on either 8 MB of flash ROM (read-only memory that can be
erased and rewritten to “in a flash”) or on the internal hard disk. This
allows you to update the system software without opening up the
printer and installing new PROMs.
▲ Caution: To update system software on a hard-disk-based printer,
the printer must have at least a 16 MB SIMM installed in the first
SIMM slot (DRAMO).
Updated system software allows you to take advantage of future
enhancements to the printer.
»
Note: The software loadable system mentioned in this section does
not modify the code used by QMS CrownNet interface boards. To
update the code used by the QMS CrownNet interface boards, see
the QMS CrownNet System Administrator’s Guide.
Use the Administration/Miscellaneous/New System Image menu to
update the system software.
Menu
Choices
Default
Administration/Miscellaneous/New System Image
Yes—Download new system code
No—Don’t download new system code
No
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The following table describes the minimum requirements needed to
download system software to your QMS 2425/2425 TURBO Print
System.
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Note: The serial interface is an option which must be purchased
through your QMS vendor. See appendix A, “QMS Customer
Support,” for a list of locations and telephone numbers.
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Downloading
via
Free hard disk
space needed
on host
computer
Notes
Macintosh
Parallel
Serial
Minimum
4.5 MB
Minimum
4.5 MB
Minimum
4.5 MB
Requires
connection
from
Macintosh
serial port to
serial port of
printer.
Cable must
be wired as
null modem
or null
modem
adaptor
attached.
Recommended
method for
downloading
from an IBM or
compatible PC.
Fastest
download
method.
No additional
cables or
changes of port
settings
required.
For use when the
parallel method is
unavailable.
Requires null
modem cable (see
Appendix B,
“Technical
Specifications,” in
the Reference
manual for cable
information). Also
requires software to
set computer’s
serial port to 38400
baud (software
available from the
QMS Bulletin
Board).
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The SystemLoader application is used to download printer system
software from a Macintosh to the printer. It must be decompressed
from two Macintosh disks onto your Macintosh’s hard disk before it
can be used.
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The SystemLoader application comes on four disks. Before you can
update the printer’s system software, you must decompress the files
on the disks. Use the following procedure:
1
Create a new folder on the Macintosh.
2
Copy the contents of both disks to the new folder.
3
Double-click the SystemLoader.1 file icon.
The UnStuffIt application starts up, decompresses the SYSTEMLOADER.1, SYSTEMLOADER.2, SYSTEMLOADER.3, and
SYSTEMLOADER.4 files, and joins them to create the SystemLoader application.
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After you have decompressed the SystemLoader application, as
described in the previous section, use the following procedure to
update the system software in flash memory.
1
Connect the Macintosh to the printer’s serial port.
You can use either the printer or modem port on the Macintosh.
However, the modem port provides the fastest download. Refer to
Appendix B, “Technical Specifications,” in the Reference for a
pin-out description of the cable needed.
2
Turn on the printer, wait for IDLE to appear in the message
window, and then print an advanced status page.
This procedure should not change the current configuration settings. However, the advanced status page provides a record of all
current configuration settings, so you can verify that they are the
same or recover your settings after the system software has been
updated.
3
Access the Administration/Miscellaneous/New System
Image menu.
4
Select Yes in the New System Image menu.
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The printer automatically reboots and waits for the new system
software (image) to be sent from your Macintosh.
5
Send the new image to the printer.
a
At the Macintosh, double-click the SystemLoader icon.
b
In the dialog box that appears, make sure the correct
download port is selected, and then choose the Send button
to start the download.
The downloading process takes about 30 minutes. After the
updated system software has been written to flash ROM or
the system disk, the message Download Complete!
appears on the Macintosh screen, and the printer reboots
with the new system code.
Note: The new system image will not erase the old image
until the printer verifies that the new image is valid.
»
6
Print another advanced status page, and verify that the configuration settings are the same.
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Use the following procedure to update the system software whether
downloading through the parallel or serial port.
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Before the printer system software can be downloaded, it must be
decompressed on your PC’s hard disk.
1
Switch to an MSDOS prompt.
1
Create a new directory on your PC.
2
Change to this directory.
3
Insert the printer system software disk in your PC’s 3.5" disk
drive.
4
Type x:pkunzip x:system↵ where x is the name of the disk
drive in which you inserted the system software disk.
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5
Follow the prompts.
They instruct you to insert the system software disks in the following order:
6
a
Last disk (system software disk 4)
b
Disk 1 (system software disk 1)
c
Disk 2 (system software disk 2)
d
Disk 3 (system software disk 3)
e
Disk 4 (system software 4)
Turn on the printer, wait for IDLE to appear in the message
window, and then print an advanced status page.
The advanced status page provides a record of all current configuration settings, so you can verify that they are the same or
recover your settings after the system software has been
updated.
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1
Access the Administration/Miscellaneous/New System
Image menu.
2
Select Yes in the New System Image menu.
The printer automatically reboots and waits for the new system
software (image) to be sent via your PC’s parallel port.
3
Send the new image to the printer.
Type:
copy /b *.dl lpt#↵
where # is 1 to 3. (/b refers to binary files.)
4
While the system software is loading the Online and Copy
LEDs will blink off and on. The display will shows
Downloading image
via parallel port.
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5
After the updated system software has been written to flash
ROM or the system disk, the printer returns to IDLE.
Note: The new system image will not erase the old image until
the printer verifies that the new image is valid.
»
6
Restart the printer to activate the new system software.
7
Print another advanced status page, and verify that the configuration settings are the same.
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1
Connect the serial cable to the printer.
2
Download the DOS MODEX program available from the QMS
Bulletin Board.
Using your modem, dial the QMS Bulletin Board as described in
appendix A, “QMS Customer Support.” Access the QMS Main
Library through the L (Library of Files) selection, then do the following:
a
Choose D ... Download a file
b
Type hibaud.exe↵
c
Exit the bulletin board
d
Terminate the connection
3
Type hibaud↵
4
Set the PC’s baud rate to 38400 by typing the following:
modex.exe↵
modex # 38400 n 8 ↵
(where # is 1 to 4) See the MODEX.DOC file for more information
on this program.
5
Access the Administration/Miscellaneous/New System
Image menu.
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6
Select Yes in the New System Image menu.
The printer automatically reboots and waits for the new system
software (image) to be sent via your PC’s serial port (YES
remains in the message window until the new image is sent).
Type the following:
copy /b *.dl com#
where # is 1 to 4. (/b refers to binary files.)
The Downloading process takes about 30 minutes depending on
the size of the file and the speed of your computer. The Ready
LED blinks as the new system image is copied to the printer.
7
While the system software is loading the Online and Copy
LEDs will blink off and on. The display will show
Downloading image
via serial port.
8
After the updated system software has been written to flash
ROM, the printer returns to IDLE.
Note: The new system image will not erase the old image until
the printer verifies that the new image is valid.
»
9
Restart the printer to activate the new system software.
10 Print another advanced status page, and verify that the configuration settings are the same.
™
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„
“Optional Network Interface” on page 3-2
„
“Optional LocalTalk Interface” on page 3-5
„
“Optional Serial Interface” on page 3-15
„
“Installing the Multi-Res Daughterboard” on page 3-27
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The QMS 2425/2425 TURBO Print System has many options which
expand its capabilities. The following are available for purchase from
your QMS vendor. Unless otherwise noted, all are discussed in more
detail in this chapter.
»
Note: The printer must have a minimum of 12 MB of RAM to use any
option.
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In addition to the two standard interfaces (Ethernet and Centronics/
IEEE 1284 parallel) your printer supports an optional interface, such
as DECnet-TCP/IP, IBM 3270/5250A, serial CrownNet Token-Ring, or
another CrownNet Ethernet interface. Additional interface options
allow greater flexibility when working in a complex network environment.
»
Note: The LocalTalk network or single Macintosh interface
information is contained in the “Optional LocalTalk Interface” section,
and the serial interface information is contained in the “Installing an
Optional Serial Interface” section, later in this chapter.
An optional network interface may be installed in the optional interface opening on the back of the printer. This opening is to the left of
the other interface ports and it is covered with a rectangular metal
plate.
The printer’s simultaneous interface operation (SIO) allows the
optional interfaces to be active at the same time as the other ports.
One host can interface through the parallel port, one through the
optional serial port, one through the Ethernet port, and one through
the optional interface port. See your QMS vendor for a list of available
optional network interfaces available.
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The optional network interface assembly kit includes the following:
„
A network interface card
„
Network interface documentation
The kit may also include additional parts not required for network
interface installation on this printer.
»
Note: A Phillips screwdriver is needed for this procedure.
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0 WARNING! Turn off the printer and unplug the power cord before
taking the cover off the printer.
ACHTUNG! Bitte schalten Sie den Drucker aus und ziehen Sie den
Netzstecker heraus bevor Sie die Druckerabdeckung öffnen.
▲ Caution: It's very important to protect the printer controller board and
other circuit boards such as SIMM boards, the Multi-Res
daughterboard, and so on from electrostatic damage while
performing this task. Review the anti-static guidelines in chapter 2,
“Memory and System Software,” the “Removing the Controller Board”
section, of this manual.
1
Turn off the printer, and then disconnect the power cord and
all interface cables (parallel and Ethernet) from the printer.
2
Access the printer controller board.
Use the instructions in chapter 2, “Memory and System Software,” the “Removing the Controller Board” section, of this manual.
3
Remove the two screws from the optional interface plate.
Save the two screws. (You’ll use them when you install the
optional interface card.) You can either save or discard the plate.
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4
Attach the network interface card (NIC).
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a
Position the NIC so the port slides into the opening you just
created.
b
Snap the NIC onto the 80-pin connector on the controller
board.
c
Press down on the board gently until it is secured by the 80pin connector and by the plastic standoff post.
Replace the controller board.
Use the instructions in chapter 2 “Memory and System Software,”
the “Reinstalling the Controller Board” section, of this manual.
6
Secure the NIC to the printer with the two screws you
removed earlier.
7
Reconnect all interface cables and the power cord, and then
turn on the printer.
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Once an optional network interface is installed, refer to the following
for more information:
„
The QMS CrownNet Setup Guide provides information on connecting to the network, installing the software, and configuring the
interface and the network. Chapter 2, “Printer Configuration,” of
QMS CrownNet Interface System Administrator’s Guide provides
information on setting the network interface parameters. Chapter
5, “Additional Technical Information,” of the Reference manual
contains a full discussion of the PS Protocol option that appears
in the Administration/Communications/Networkx/CrownNet
menu. For DECnet-TCP/IP interface information, see the QMS
DECnet-TCP/IP Setup Guide and the TCP/IP Protocol Option
User’s Guide.
„
The documentation that comes with the optional network interface contains information about all other options in the new network interface menu as well as instructions for connecting the
printer to the network and for printing over the network.
„
Your application and network documentation contain information
on printing over the network.
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In addition to the two standard interfaces (Ethernet and Centronics/
IEEE 1284 parallel) your printer supports an optional interface, such
as DECnet-TCP/IP, IBM 3270/5250A, serial CrownNet Token-Ring, or
another CrownNet Ethernet interface. Additional interface options
allow greater flexibility when working in a complex network environment.
One optional interface may be installed in the optional interface opening on the back of the printer. This opening is to the left of the other
interface ports and it is covered with a rectangular metal plate.
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The optional network interface assembly kit includes the following:
„
A LocalTalk interface card
„
LocalTalk interface notice
The kit may also include additional parts not required for interface
installation on this printer.
»
Note: A Phillips screwdriver is needed for this procedure.
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0 WARNING! Turn off the printer and unplug the power cord before
taking the cover off the printer.
ACHTUNG! Bitte schalten Sie den Drucker aus und ziehen Sie den
Netzstecker heraus bevor Sie die Druckerabdeckung öffnen.
▲ Caution: It's very important to protect the printer controller board and
other circuit boards such as SIMM boards, the Multi-Res
daughterboard, and so on from electrostatic damage while
performing this task. Review the anti-static guidelines in chapter 2
““Memory and System Software,”the “Removing the Controller Board”
section, of this manual.
1
Turn off the printer, and then disconnect the power cord and
all interface cables (parallel and Ethernet) from the printer.
2
Access the printer controller board.
Use the instructions in chapter 2 “Memory and System Software,”
the “Removing the Controller Board” section, of this manual.
3
Remove the two screws from the optional interface plate.
Save the two screws. (You’ll use them when you install the
optional interface card.) You can either save or discard the plate.
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4
Attach the LocalTalk Interface card.
.
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5
a
Position the LocalTalk interface card so the port slides into
the opening you just created.
b
Snap the LocalTalk interface card onto the 80-pin connector
on the controller board.
c
Press down on the board gently until it is secured by the 80pin connector and by the plastic standoff post.
Replace the controller board.
Use the instructions in chapter 2 “Memory and System Software,”
the “Reinstalling the Controller Board” section, of this manual.
6
Secure the LocalTalk interface card to the printer with the
two screws you removed earlier.
7
Reconnect all interface cables and the power cord, and then
turn on the printer.
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Connecting to the optional LocalTalk interface involves basically three
steps: assembling the proper interface cabling (use a LocalTalk-type
kit such as Farallon's PhoneNET, available from your QMS vendor),
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making the connection, and making sure the necessary printing files
are installed on the Macintosh.
The optional LocalTalk interface is used to print if
„
Your host is any member of the Apple Macintosh family. The
instructions in this chapter explain how to connect a Macintosh
(via either a direct connection or through a LocalTalk network
connection) to the QMS 2425/2425 TURBO Print System.
„
Your host is an IBM PC or compatible microcomputer, workstation, minicomputer, or mainframe computer that connects through
a print network (such as AppleShare) using LocalTalk-type connectors and boxes.
If you’re connecting to a host such as these, you may need additional hardware or software. See your host or network documentation for details specific to your setup.
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Interface is the point at which two elements connect so they can work
together. Printer-host interface is the way a printer connects to and
works with a host (for example, a microcomputer, minicomputer,
mainframe computer, or a network), and it involves both hardware
and software. The way your printer interfaces with a host depends on
many things, including host type, host ports available, interface
cabling, application software, printer emulations, and printer drivers.
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To connect your printer to a single Macintosh, you must have
„
Two PhoneNET-type transformer boxes: one with a DIN-8 connector for the printer port and one with a DIN-8 connector for the
Macintosh port
„
An RJ11 (telephone) cable
„
Two terminating resistors to close the open sockets left in the
transformer boxes after the connection is made
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If you’re replacing a printer already connected to a Macintosh, you
probably already have this equipment.
If you’re connecting the printer to an AppleTalk network with more
than one Macintosh, see your PhoneNET and Macintosh documentation for more information.
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Note: For cable pinout information, see appendix B, “Technical
Specifications,” the “Cable Pinouts” section, of the Reference manual.
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Use the following procedure to connect your printer to the Macintosh.
▲ Caution: Turn off both the printer and the Macintosh before making
the connection.
1
Plug the connector from one transformer box into the
printer’s LocalTalk port.
2
Plug the connector from the other transformer box into the
Macintosh printer port.
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3
Connect the two transformer boxes with the telephone cable.
4
Put terminating resistors in all open sockets in the connector boxes.
This ensures proper communication and helps speed up transmission.
5
Turn on the printer.
A start-up page should print if it has not been disabled.
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If your Macintosh was previously connected to a PostScript printer,
you can probably start printing now with the printing software already
in place. Refer to your application documentation for instructions on
sending a document to the printer.
However, if you want to use all of your printer's special features (like
collation, 600x600 dpi printing), or if you've never printed to a PostScript printer before, you need to take a few minutes to make sure you
have the following printing software installed:
„
The QMS 2425 PPD file
„
Application-specific printer files
See chapter 5, “Connecting to a Macintosh,” in the Getting Started
manual for details on installing printing software.
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You can check communication between the printer selected in the
Chooser and the Macintosh by sending a file to the printer from an
application (see your application documentation for more information)
or by printing a directory, as described here:
1
Display a disk or folder window.
2
Set up page information.
Choose Page Setup from the File menu. Select paper size, printing orientation, and any other necessary options. Then select OK.
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3
Print a directory or a window.
a
Choose Print Directory or Print Window from the File menu. A
dialog box appears.
b
Select the printing options you want; then click OK. If no page
prints, check chapter 6, “Troubleshooting,” of the Operation
guide.
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You’re now ready to print from your Macintosh. From this point, you’ll
probably perform most printing tasks from your application. For specific information, check the printing section in your application documentation.
For information on print media types and sizes, see chapter 2, “Print
Media,” in the Reference manual.
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If you use an Aldus application (or one that used to be owned by
Aldus, such as Adobe PageMaker or MacroMedia Freehand), when
you want to print, hold down the Option key while selecting Print from
the File menu. This brings up the LaserWriter windows, which contains the QMS printing options. Normally, these applications bypass
LaserWriter and use an application-specific printer driver, which prevents you from accessing QMS printing options.
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If you use Adobe PhotoShop, go to PhotoShop’s Page Setup dialog
box, and select Use Printer’s Default Screen under the Screens
option. This allows your choices in the QMS driver to take effect.
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Use the Administration/Communications/LocalTalk menu to set the
LocalTalk interface values used for printer-host communication.
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Enables or disables the communication interface.
Menu
Choices
Default
Notes
Administration/Communications/LocalTalk/Mode
Enabled—Establishes one-way LocalTalk
communication from the host to the printer.
Disabled—Turns off the LocalTalk interface, and the
printer stops accepting LocalTalk interface print jobs.
Enabled
The printer must be restarted for changes to the Mode
menu to take effect. Changing the Mode setting will
cause the REBOOT NOW? prompt to appear. Your can
either choose to restart the printer now and this change
takes effect immediately or you can manually restart the
printer and have this change take effect later.
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Sets the minimum number of kilobytes of system memory allocated to
the LocalTalk interface.
Menu
Choices
Default
Notes
Administration/Communications/LocalTalk/Min K Spool
00000-99999
00015
This value must be less than K Mem For Spool
(Administration/Memory menu).
A 00000 value does not turn off the spooling buffer for
the LocalTalk interface. If the value is set to 00000, the
printer calculates the Min K Spool automatically at
initialization.
The printer is immediately restarted when a change is
made to this option. (For example, change the value to
35, press the Select key, and the menu changes to
LocalTalk. Press the Online key and the printer
automatically reboots.)
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Allows you to enable or disable print spooling.
Menu
Choices
Administration/Communications/LocalTalk/Connection
Conventional—Allows one LocalTalk connection and
accepts only one print job at a time. If two users send
print jobs to the printer, the workstation belonging to
the first user is unavailable until the first job has been
printed, and the workstation belonging to the second
user is unavailable until both jobs have been printed.
Spool—Allows multiple LocalTalk connections and
accepts (spools) more than one print job at a time.
Workstations are available while jobs are printing.
Default
Both—Allows both single and multiple LocalTalk
connections.
Conventional
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Sets the binary communication protocol (BCP) for communicating
over a LocalTalk interface to a PostScript printer.
Menu
Choices
Administration/Communications/LocalTalk/PS Protocol
Normal—Enables standard, ASCII (7-bit) hex protocol.
Data is sent and received in ASCII format. This mode is
recommended if you do not print binary data. It was
designed for data in the printable ASCII range. Print
jobs can change this setting through PostScript
operators.
Normal Fixed—Enables standard, ASCII (7-bit) hex
protocol. Print jobs cannot change this setting through
PostScript operators.
Binary—Enables binary communications protocol
(BCP). Print jobs can change this setting through
PostScript operators. Data in the printable ASCII range
also prints.
Default
Notes
Binary Fixed—Enables binary fixed communications
protocol (BCP). Print jobs cannot alter change this
setting through PostScript operators. Data in the
printable ASCII range also prints.
Normal
See chapter 5, “Additional Technical Information,” in the
Reference for a full discussion of PS Protocol.
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Allows you to specify which jobs are printed first, according to the
interface through which they are received, when jobs are received
simultaneously. In other words, you can give jobs received via the
LocalTalk interface priority over jobs received via the parallel or
optional serial interface.
Menu
Choices
Default
Administration/Communications/LocalTalk/Def Job Prio
001-100 (highest-lowest priority)
001 (highest priority)
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The optional serial interface assembly kit includes the following:
„
»
Serial interface with ribbon cable attached
Note: A Phillips screwdriver is needed for this procedure.
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0 WARNING! Turn off the printer and unplug the power cord before
taking the cover off the printer.
ACHTUNG! Bitte schalten Sie den Drucker aus und ziehen Sie den
Netzstecker heraus bevor Sie die Druckerabdeckung öffnen.
▲ Caution: It's very important to protect the printer controller board and
other circuit boards such as SIMM boards, the Multi-Res
daughterboard, and so on from electrostatic damage while
performing this task. Review the anti-static guidelines in chapter 2,
“Memory and System Software,” the “Single In-Line Memory
Modules” section, of this manual.
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1
Turn off the printer, and then disconnect the power cord and
all interface cables (parallel and Ethernet) from the printer.
2
Access the printer controller board.
Use the instructions in chapter 2, “Memory and System Software”
the “Removing the Controller Board” section, of this manual.
3
Remove the two screws from the optional interface plate.
Save the two screws. (You’ll use them when you install the
optional interface card.) You can either save or discard the plate.
4
Attach the serial interface.
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a
Position the serial connectors directly over the serial
connector pins on the controller board.
b
Snap the serial connectors directly onto the serial connector pins.
c
Press down on the connector gently until it is firmly seated on
the connector pins.
Caution: Do not push or pull from the ribbon cable. Use the
cable connector.
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5
Replace the controller board.
Use the instructions in chapter 2, “Memory and System
Software,” the “Reinstalling the Controller Board” section, of this
manual.
6
Secure the serial interface to the printer with the two screws
you removed earlier.
7
Reconnect all interface cables and the power cord, and then
turn on the printer.
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Connecting your printer to a PC via the optional serial port involves
assembling the proper interface cabling, making the connection, and
installing the necessary PC printing software.
If you have a new PC and it has not been connected yet, before connecting the printer to the PC, you should follow the manufacturer’s
instructions for setting up the PC and installing (if necessary) any
operating system software, such as DOS and/or Windows.
:KDW<RX1HHGIRUD6HULDO,QWHUIDFH
Interface cables are not included with your printer. If you’re replacing
a printer, you may already have the necessary cables. If not, you’ll
need to purchase the cables from your QMS vendor or a local computer store.
To connect your printer to a single PC, you need a serial cable with
either a 9- or 25-pin connector (depending on your PC’s serial port)
and a 9- or 25-pin null modem assembly to connect to the serial
cable. Depending on the type of null modem assembly you have, you
may also need a 9-to-25-pin adapter. See your cable vendor for more
specific cable assembly information.
»
Note: See the “Cable Pinouts” section of appendix B in the Reference
manualfor cable pinout specifications.
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If the printer is more than about 6.5 feet/2 meters from the PC, we
recommend using a serial cable for better communication. For best
results, the serial cable should be less than 25 feet/7.6 meters long.
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▲ Caution: If you’re connecting the printer to a single PC via the serial
interface, turn off both systems first.
1
Serial cable
a
Connect the serial cable (with the null modem adapter
attached) to the PC’s 9- or 25-pin male serial port.
b
Connect the other end of the cable to the printer’s serial
port (labeled “SERIAL”).
c
Tighten the screws.
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2
Turn on both the printer and the PC.
A start-up page should print and Serial RS-232C should be listed
with the interfaces. If it doesn’t, see the “Printer Problem Checklist” in chapter 6, “Troubleshooting,” of the Operation guide.
3
Enable serial communications via the Administration/Communications/Serial/Mode menu from the control panel.
4
Test communication between the printer and the PC.
You can do this by sending a file from one of your applications, or
you can see “Testing Communication” in chapter 6, “Troubleshooting,” of the Operation guide.
3&3ULQWLQJ6RIWZDUH
If you're replacing a PostScript printer, you can probably start printing
now with the printing software already in place. Refer to your application documentation for instructions on sending documents to the
printer.
However, if you want to be able to use all your printer's special features (like collation, 600x600 dpi and 1200x1200 dpi printing), or if
you've never printed to a PostScript printer before, we recommend
you take a few minutes to make sure you have the following printing
software installed:
„
A PostScript printer driver
„
Printer description files (if you use QuarkXPress 3.3 or later,
Adobe PageMaker, or Adobe PhotoShop)
See the of chapter 3, “Connecting to a PC, in the Getting Started for
details on installing printing software.
6HWWLQJ6HULDO,QWHUIDFH3DUDPHWHUV
Use the Administration/Communications/Serial menu to set the serial
interface communication values used for printer-host communication.
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Enables or disables the serial port.
Menu
Choices
Administration/Communications/Serial/Mode
Interactive—Establish two-way communication
between the host and the printer.
Noninteractive—Establish one-way communication
from the host to the printer.
Default
Notes
Disabled—Turn off serial communication with the host.
The printer stops accepting print jobs over the serial
interface.
Interactive
The printer must be restarted for changes to the Mode
menu to take effect. You can either let the printer restart
automatically after you save the change and exit the
Configuration menu, or you can wait for the change to
take effect the next time you manually turn on the
printer.
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Sets the serial interface emulation.
Menu
Choices
Administration/Communications/Serial/Emulation
ESP, Hexdump, PostScript, PCL5, HPGL, Lineprinter
»
Default
Note: Other optional emulations, such as TIFF,
CAL, CCITT, and LN03 also appear, if installed.
ESP
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Sets the minimum number of kilobytes of system memory allocated to
the serial interface.
Menu
Choices
Default
Notes
Administration/Communications/Serial/Min K Spool
00000-99999
00015
This value must be less than K Mem For Spool.
A 00000 value does not turn off the spooling buffer for
the serial interface. If the value is set to 00000, the
printer calculates the Min K Spool automatically at
initialization.
The printer must be restarted for changes to the Min K
Spool menu to take effect. You can either let the printer
restart automatically after you save the change and exit
the Configuration menu, or you can wait for the change
to take effect the next time you manually turn on the
printer.
6SRROLQJ7LPHRXW
Sets the number of seconds the interface waits for data from the host
before terminating a spooled print job.
Menu
Choices
Default
Administration/Communications/Serial/Spool Timeout
00000-99999
00030
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Enables (and identifies an end-of-job sequence) or disables data
stream sensing for the end-of-document (EOD) command.
Menu
Choices
Default
Notes
Administration/Communications/Serial/End Job Mode
None—The printer recognizes only the PostScript ^D
command.
QMS EOD—The printer recognizes only the QMS
%%EndOfDocument command.
HP EOD—The printer recognizes only the HP
<ESC>%12345X command.
None
See chapter 5, “Additional Technical Information,” in the
Reference for details on how to implement this feature
on your QMS 2425/2425 TURBO Print System.
'HIDXOW-RE3ULRULW\
Allows you to specify which jobs are printed first, according to the
interface through which they are received, when jobs are received
simultaneously. For example, you can give jobs received via the serial
interface priority over jobs received via the parallel and Ethernet interfaces.
Menu
Choices
Default
Administration/Communications/Serial/Def Job Prio
001-100 (highest-lowest priority)
001 (highest priority)
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Sets the rate data is transmitted (bits per second) over the serial interface.
Menu
Choices
Default
Notes
Administration/Communications/Serial/Baud Rate
300, 600, 1200, 2400, 4800, 9600, 19200, 38400
9600
Baud rates of 19200 and 38400 require hardware flow
control (Administration/Communications/Serial/Hdwe
Flow Ctl menu).
3DULW\
Sets the check bit used to identify data transmission errors.
Menu
Choices
Default
Notes
Administration/Communications/Serial/Parity
None, Odd, Even
None
The printer’s parity setting must match that of the host
or application.
Use the Administration/Communications/Serial/Ignore
Parity menu to specify how the printer handles parity
errors.
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Specifies how the printer should handle parity errors.
Menu
Choices
Default
Notes
Administration/Communications/Serial/Ignore Parity
Off—Ignore parity errors. The printer prints its best
interpretation of the character(s) affected by the error.
On—Don’t ignore parity errors. The printer replaces the
character(s) affected by the error with a question mark.
Off
Use the Administration/Communications/Serial/Parity
menu to set parity.
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Sets the software communication protocol used by the printer to control communication from the host computer.
Menu
Choices
Default
Administration/Communications/Serial/Rcv Sw Flow Ctl
ETX/ACK, Robust XON/XOFF, None, XON/XOFF
XON/XOFF
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Sets the software communication protocol used by the host computer
to control communication with the printer.
Menu
Choices
Default
Administration/Communications/Serial/Xmit Sw Flow
Ctl
ETX/ACK, None, XON/XOFF
None
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Sets the number of data bits transmitted per character.
Menu
Choices
Default
Administration/Communications/Serial/Data Bits
7 Bits, 8 Bits
8 Bits
6WRS%LWV
Sets the number of stop bits transmitted per character.
Menu
Choices
Default
Administration/Communications/Serial/Stop Bits
1 Bit, 2 Bits
1 Bit
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Controls the flow of data between the printer and the host.
Menu
Administration/Communications/Serial/Hdwe Flow Ctl
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Choices
DSR POL
DSR
DTR POL
DTR
RTS
CTS
Defaults
DSR POL
DSR
DTR POL
DTR
RTS
CTS
Notes
Normal, reverse
Off, on
Normal, reverse
Off, on
Off, on
Off, on
Normal
Off
Normal
On
Off
Off
If the host uses hardware flow control, set this option to
match the type used by the host.
However, to download printer system software to flash
ROM via the serial port, RTS and CTS must be set to
On, and the cable pinouts must be connected as shown
in appendix B, “Technical Specifications.”
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363URWRFRO
Sets the binary communications protocol (BCP) for communicating
over a serial interface to a PostScript printer.
Menu
Choices
Administration/Communications/Serial/PS Protocol
Normal—Enables standard, ASCII (7-bit) hex protocol.
Data is sent and received in ASCII format. This mode is
recommended if you do not print binary data. It was
designed for data in the printable ASCII range. Print
jobs can change this setting through PostScript
operators.
Normal Fixed—Enables standard, ASCII (7-bit) hex
protocol. Print jobs cannot change this setting through
PostScript operators.
Binary—Enables binary communications protocol
(BCP). Print jobs can change this setting through
PostScript operators. Data in the printable ASCII range
also prints.
Default
Notes
Binary Fixed—Enables binary fixed communications
protocol (BCP). Print jobs cannot alter change this
setting through PostScript operators. Data in the
printable ASCII range also prints.
Normal
See chapter 5, “Additional Technical Information,” in the
Reference for a full discussion of PS Protocol.
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„
Multi-Res daughterboard
„
2 plastic support posts
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0 WARNING! Turn off the printer and unplug the power cord before
taking the cover off the printer.
ACHTUNG! Bitte schalten Sie den Drucker aus und ziehen Sie den
Netzstecker heraus bevor Sie die Druckerabdeckung öffnen.
▲ Caution: It's very important to protect the printer controller board and
other circuit boards such as SIMM boards, the Multi-Res
daughterboard, and so on from electrostatic damage while
performing this task. Review the anti-static guidelines in “Installing an
Optional Network Interface” on page 3-3.
1
Turn off the printer, and then disconnect the power cord and
all interface cables (parallel, Ethernet, and so on, if installed)
from the printer.
2
Access the printer controller board.
Use the instructions chapter 2, “Memory and System Software”
the “Removing the Controller Board” section, of this manual.
3
Position the controller board so that you’re looking at the
interface panel.
4
Attach the Multi-Res daughterboard.
a
Snap the two plastic standoffs into the controller board.
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b
Position the daughterboard over the plastic standoffs and the
80-pin connector (it should be facing you).
c
Place pin-1 of the daughterboard into pin-1 on the controller
board, making sure that all other pins are correctly aligned.
Then gently press down on the daughterboard until the pins
are firmly seated.
▲
Caution: Make sure that the 80-pin connector on the
daughterboard and the 80-pins on the controller board are
properly aligned. Damage to the controller board could result
if the pins are misaligned.
d
Snap the daughterboard onto the two support posts.
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5
Replace the controller board.
Use the instructions in chapter 2, “Memory and System Software,” the “Reinstalling the Controller Board” section, of this manual.
6
Reconnect all interface cables and the power cord, and then
turn on the printer.
7
Check that Multi-Res is listed under “Options” on the startup page.
If not, you may have to repeat these procedures to make sure the
board is correctly installed.
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»
Note: Your printer can’t support the Multi-Res daughterboard with the
standard 8 MB printer memory. You must add memory as specified in
the following tables. See chapter 2 “Memory and System Software,”
the “Single In-Line Memory Modules” section, of the Options for
information on installing additional memory.
System Memory for System Without a Disk
Paper Size
Letter
Legal
A4
Executive
11x17
A3
Universal
1200 dpi
Simplex
24 MB
28 MB
24 MB
20 MB
36 MB
40 MB
40 MB
Duplex
36 MB
48 MB
36 MB
32 MB
68 MB
72 MB
76 MB
System Memory for System With Disk and Disk Swapping On
Paper Size
Letter
Legal
A4
Executive
11x17
A3
Universal
»
1200 dpi
Simplex
20 MB
24 MB
20 MB
16 MB
36 MB
36 MB
40 MB
Duplex
36 MB
44 MB
36 MB
28 MB
64 MB
68 MB
72 MB
Note: The 2425 TURBO EX requires 8 MB additional RAM due to the
system image running out of RAM since there is no flash memory in
this configuration.
▲ Caution: This hardware change automatically restores defaults. If
your memory settings are specific for your environment, print an
advanced status page before making this hardware change, so you
can recover these memory settings.
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The option controller board must be installed before you can use the
optional high-capacity input paper deck.
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Option controller board
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0 WARNING! Turn off the printer and unplug the power cord before
taking the cover off the printer.
ACHTUNG! Bitte schalten Sie den Drucker aus und ziehen Sie den
Netzstecker heraus bevor Sie die Druckerabdeckung öffnen.
▲ Caution: It's very important to protect the printer controller board and
other circuit boards such as SIMM boards, the Multi-Res MultiResdaughterboard, and so on from electrostatic damage while
performing this task. Review the anti-static guidelines in chapter 2,
“Memory and System Software,”the “Removing the Controller Board”
section, of this manual.
1
Access the printer controller board.
Use the instructions chapter 2, “Memory and System Software,”
the “Removing the Controller Board” section, of this manual.
2
Remove the two screws from the option controller plate.
Save the two screws. (You’ll use them when you install the option
controller board.) You can either save or discard the plate.
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3
Attach the option controller board.
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a
Position the board so the port slides into the opening you just
created.
b
Gently snap the option controller board onto the connector on
the controller board.
c
Press down on the board gently until it is secured by the
connector.
4
Secure the option controller board to the controller bracket
with the two screws you removed earlier.
5
Replace the controller board.
Use the instructions in chapter 2, “Memory and System
Software,” the “Reinstalling the Controller Board” section, of this
manual.
™
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„
“Downloading an Emulation” on page 4-2
„
“Downloading Disk Fonts” on page 4-5
„
“Using Font SIMMS” on page 4-6
„
“Kanji SIMM Kit” on page 4-9
„
“ImageServer” on page 4-20
„
“Forms Printing” on page 4-19
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The QMS 2425/2425 TURBO Print System has many software
options which expand its capabilities. The following are available for
purchase from your QMS vendor:
»
„
CGM Emulation
„
LN03 Plus Emulation
„
QUIC II Emulation
„
QMS ProCollection SIMM
„
QMS Kanji SIMM
„
QMS Kanji Internal Hard Disk
„
QMS ImageServer
„
QMS QFORM
„
XES Emulation
Note: The printer must have a minimum of 12 MB of RAM to use any
option.
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Optional emulations, such as LN03 and QUIC II, are available as
PostScript files on floppy disks for your PC. See your QMS vendor for
the available optional emulations. This section describes how to
download an optional emulation from a floppy disk to the printer’s
hard disk.
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Before you can download an emulation, your system must meet the
following system requirements:
Minimum Emulation Requirements
Emulation
»
Hard Disk Required
Minimum RAM
LN03 Plus
Yes (Internal or External)
12 MB
QUIC II
Yes (Internal or External)
16 MB
CGM
Yes (Internal, at least
256 MB)
16 MB
XES
Yes (Internal or External)
N/A
Note: At least one optional hard disk (internal or external) must be
installed on the printer before you can download an emulation. If more
than one hard disk is available, the emulation automatically installs
itself on the disk with the most free storage space. QMS recommends
that you add at least 1 MB memory, for each optional emulation
installed, to the K Mem Emulation memory client. This will ensure that
the printer can run the emulation without slowing down performance.
Once an emulation is downloaded, you can use a s[ecoa; deinstallation utility to remove some emulations. The only way to remove other
emulations is to reformat the hard disk (Administration/Disk Operations/Format Disk menu or QMS CrownAdmin3 software). Check the
emulations documentation for more information.
3URFHGXUH
1
If necessary, connect the PC to the printer’s parallel or serial
port.
2
Turn on the printer, and wait for IDLE to appear in the message window.
3
Insert the emulation disk in your PC’s 3.5" disk drive, and
change to that drive (for example, if you’re using the A drive,
type a:↵).
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4
Send the emulation to the printer’s hard disk.
If your PC and printer are connected through the parallel port,
type
copy /b *.ps lpt#↵
where # is 1 to 3. (/b refers to binary files.)
„
If your PC and printer are connected through the optional
serial port, type
copy /b *.ps com#↵
where # is 1 to 4. (/b refers to binary files.)
„
If your PC and printer are connected through the CrownNet
Ethernet port, type
ftp printername↵
bin↵
put filename.ps
quit↵
(or ftp ipaddress)
where printername is the printer’s name, ipaddress is the
printers IP address and filename is the name of the emulation
file.
5
When the downloading is complete, reboot the printer.
The emulation is ready to be used.
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The following types of optional fonts are available for the QMS 2425/
2425 TURBO Print System:
„
A disk containing typefaces (fonts), such as the ProCollection for
the HP emulations on your printer or other special fonts.
„
A SIMM containing 65 ProCollection fonts for the HP emulation
on your printer.
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»
„
A SIMM containing Kanji fonts and other files.
„
A Kanji Option Kit that contains a pre-formatted external hard disk
with Kanji fonts and other files or a Kanji SIMM.
Note: Contact your QMS vendor for availability of these fonts as well
as logos, signatures, or other form services. See appendix A, “QMS
Customer Support,” in your printer documentation, for locations and
telephone numbers.
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Optional typefaces (fonts), such as the ProCollection for the HP emulations on your printer and other special PostScript fonts, are available
as PostScript files on floppy disks for your PC. See your QMS vendor
for the available optional fonts. This section describes how to download an optional font from the floppy disk to the printer’s hard disk.
»
Note: At least one optional hard disk (internal or external) must be
installed on the printer before you can download a font. If more than
one hard disk is available, the font automatically installs itself on the
disk with the most free storage space.
Once a font is downloaded, the only way to remove it is to reformat
the hard disk (Administration/Disk Operations/Format Disk menu).
3URFHGXUH
This procedure contains the instructions for downloading the fonts
from a floppy disk onto your hard disk.
1
If necessary, connect the PC to the printer’s parallel or serial
port.
2
Turn on the printer, and wait for IDLE to appear in the message window.
3
Insert the fonts disk in your PC’s 3.5" disk drive, and change
to that drive (for example, if you’re using the A drive, type
a:↵).
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8VLQJ)RQW
6,006
4
Send the fonts to the printer’s hard disk.
„
If your PC and printer are connected through the parallel port,
type
copy /b *.ps lpt#↵
where # is 1 to 3. (/b refers to binary files.)
„
If your PC and printer are connected through the optional
serial port, type
copy /b *.ps com#
where # is 1 to 4. (/b refers to binary files.)
„
If your PC and printer are connected through the CrownNet
Ethernet port, type
ftp printer name↵
bin↵
input filename *.ps↵
quit↵
5
When the downloading is complete, reboot the printer.
8VLQJ)RQW6,006
When installing a font SIMM, such as the ProCollection SIMM, with
your printer’s standard 8 MB of RAM you must do one of the following:
„
Add more printer memory. This memory will also improve performance because additional memory is allocated to font caching.
See chapter 2, “Memory and System Software” the “Single InLine Memory Modules” section for information on installing additional memory.
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8VLQJ)RQW
6,006
„
▲
Set the Administration/Memory/Disk Cache client to 20 KB after
installing the font SIMM, and also after performing an Administration/Memory/Quick Config.
Caution: You may need to decrease one of the other memory
clients before increasing the Disk Cache client. This option
should be used only by individuals who are familiar with adjusting
memory settings. Improper use of this option could cause your
system to operate incorrectly.
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0 WARNING! Turn off the printer and unplug the power cord before
taking the cover off the printer.
ACHTUNG! Bitte schalten Sie den Drucker aus und ziehen Sie den
Netzstecker heraus bevor Sie die Druckerabdeckung öffnen.
▲ Caution: It's very important to protect the printer controller board and
other circuit boards such as SIMM boards, the Multi-Res
daughterboard, and so on from electrostatic damage while
performing this task. Review the anti-static guidelines in “Removing
the Controller Board,” earlier in this section.
Handle the SIMM carefully and preferably by the edges only.
1
Access the printer controller board
Use the instructions in chapter 6, the “Removing the Controller
Board” section, of the Reference.
2
Position the controller board so the interface panel is facing
you.
3
Remove the SIMM from the anti-static bag.
6RIWZDUH
8VLQJ)RQW
6,006
4
Insert the SIMM into the font SIMM connector
Hold the SIMM at a 45° angle facing the bottom of the controller
board. Slide the SIMM into the Font SIMM connector, and then
push gently on it to seat it securely in the connector.
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5
Snap the SIMM into place.
When seated, the SIMM stands upright, firmly in place. If you
cannot snap the SIMM into place, do not force it. Reposition it,
making sure that the bottom of the SIMM is seated completely in
the connector.
6
Insert the controller board in the printer.
Use the instructions in chapter 2, the “Reinstalling the Controller
Board” section.
7
Ensure that the Administration/Memory/Manual Config
memory client is at least 20 KB.
8
Access the fonts.
Most applications handle font selection for you.
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.DQML6,00.LW
9
You must use an application containing a compatible driver
(for example, ProCollection uses an HP driver). The driver
lists each font by name or refers to the fonts as a group.
.DQML6,00.LW
The QMS Kanji SIMM Kit contains a Kanji SIMM with Kanji (Japanese) fonts and other files. These fonts can be printed at a variety of
point sizes and in different styles and resolutions.
Once the SIMM is installed in your QMS 2425/2425 TURBO Print
System, the Kanji fonts are available for use just as if they were resident in the printer.
»
Note: The QMS 2425/2425 TURBO Print System Base model can’t
support Kanji with the standard memory. You must have a total of 12
MB printer memory for optimal Kanji support. This memory will also
improve performance because additional memory is allocated to font
caching. See chapter 2, “Memory and System Software,” the ““Single
In-Line Memory Modules,” section for information on installing
additional memory.
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Your Kanji SIMM kit contains the following items:
„
One anti-static wristband
„
One Kanji SIMM with the following 2 Kanji fonts:
This Font
Ryumin Light-KL
Gothic BBB-Medium
Is licensed to QMS by...
Morisawa and Company, Ltd.
If anything is missing, call your QMS vendor. See appendix A, “QMS
Customer Support,” for locations and telephone numbers.
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To use your QMS Kanji SIMM fonts, you need
„
A QMS Kanji SIMM Kit
„
Minimum of 12 MB memory
„
A Macintosh, IBM PC, or compatible computer with a Kanji
operating system and a Kanji application. See the following
section for software requirements.
Note: The QMS 2425/2425 TURBO Print System base
model can’t support Kanji with the standard memory; you
need at least 12 MB of memory for Kanji support. This
additional memory will also increase speed because
additional memory is allocated to font caching.
»
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To use the QMS Kanji SIMM fonts, you need an application (such as a
word processing or desktop publish package) that supports both the
Kanji fonts and PostScript printing.
The following system software is also required:
0DFLQWRVK6\VWHP6RIWZDUH
„
KanjiTalk, version J1-6.0.7 or later
„
System File, version J1-6.0.7 or later
„
Laser Prep, version J1-6.0.1 or later
„
LaserWriter, version J1-6.0.2 or later
„
Print Monitor, version J1-1.3 or later
„
MultiFinder, version J1-6.1.7 or later
3&6\VWHP6RIWZDUH
„
If you’re using Windows, version 3.1J or later
„
If you’re using DOS, version 5.0J or later
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0 WARNING! Turn off the printer and unplug the power cord before
taking the cover off the printer.
ACHTUNG! Bitte schalten Sie den Drucker aus und ziehen Sie den
Netzstecker heraus bevor Sie die Druckerabdeckung öffnen.
▲ Caution: It's very important to protect the printer controller board and
other circuit boards such as SIMM boards, the Multi-Res
daughterboard, and so on from electrostatic damage while
performing this task. Review the anti-static guidelines in chapter 2
“Memory,” the “Removing the Controller Board” section of this
manual.
Handle the SIMM carefully and preferably by the edges only.
1
Access the printer controller board
Use the instructions chapter 2, “Memory and System Software,”
the “Removing the Controller Board” section.
2
Position the controller board so the interface panel is facing
you.
3
Remove the Kanji SIMM from the anti-static bag.
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4
Insert the Kanji SIMM into the Kanji SIMM connector.
Hold the SIMM at a 45° angle facing the bottom of the controller
board. Slide the SIMM into the Kanji SIMM connector, and then
push gently on it to seat it securely in the connector.
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5
Snap the SIMM into place.
When seated, the SIMM stands upright, firmly in place. If you
cannot snap the SIMM into place, do not force it. Reposition it,
making sure that the bottom of the SIMM is seated completely in
the connector.
6
Insert the controller board in the printer.
Use the instructions in chapter 2, “Memory and System Software,” the “Reinstalling the Controller Board” section.
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To use the Kanji fonts with QMS 2425/2425 TURBO Print System’s
standard 12 MB of RAM you must do one of the following:
„
▲
Set the Administration/Memory/Manual/KMem/Disk Cache client
to 28 KB.
Caution: The factory default for this memory client is 28 KB. If
this default has been changed to a value less than 28 KB, you
may need to decrease one of the other memory clients before
increasing the Disk Cache client. This option should be used only
by individuals who are familiar with adjusting memory settings.
Incorrect use of this option could cause your system to operate
incorrectly.
„
If your printer has an optional hard disk, and if Administration/
Memory/Enable Disk Swap is set to On, then any extra memory is
distributed to all memory clients.
„
Add more printer memory which automatically increases the Disk
Cache client’s memory setting. See chapter 2, “Memory and System Software” the ““Single In-Line Memory Modules” section, for
information on installing additional memory.
If your printer has more memory than 8 MB of RAM, the size of
the disk cache is adequate.
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After you install the Kanji SIMM and configure the printer, you are
ready to access the Kanji fonts. From the list of sections below, locate
the section that matches your printer environment, and follow the
instructions to access the Kanji fonts.
„
“If You are Using a Macintosh” on page 4-14
„
“If You Are Using Windows” on page 4-16
„
“If You Are Using DOS” on page 4-16
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For your Macintosh system, you will need to install the bitmapped
screen fonts and Kanji APD and PPD files. The bitmapped screen
fonts display an image of how a printed typeface looks, and they also
provide metrics information used by the application to determine
which outline font to used when formatting text.
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Install the bitmapped screen fonts from the floppy disk to your Macintosh as follows:
»
Note: Make sure that the bitmapped screen fonts disk is copied only
to the KanjiTalk System Folder. If bitmapped fonts are installed in
another folder, they will not appear in your application.
1
Insert the bitmapped screen fonts disk into the Macintosh
computer’s disk drive.
2
If you are using System 6, install the fonts using normal Macintosh procedures for Font/DA Mover.
If you are using System 7, select the fonts from the floppy
disk and drag the fonts to the Fonts folder in the System
folder.
3
Restart your Macintosh.
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Most Macintosh applications obtain font information from the printer.
But applications such as Adobe Separator, QuarkXPress, and Aldus
PageMaker, refer to the font list of the PPD file for font information.
1
Replace the APD and PPD files you installed when you purchased your QMS printer with the Kanji versions.
Follow the instructions in your application documentation. The
APD and PPD files that you need to use are on the PS Executive
Series Utilities disk (Japanese version) that comes with this
option kit.
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When downloading Adobe Type Library or Morisawa Type Library
Kanji fonts, you need to also download the JFontPrep file.
»
Note: This file is on the PS Executive Series Utilities disk (Japanese
version) included in this option kit. You must download this file before
you download any Kanji fonts to your print system.
1
Access the Administration/Emulation/PostScript/Emulation
Level menu and select Level 2.
See chapter 4, “Printer Configuration,” in the Reference manual
for detailed printer configuration information.
2
Open PS Exec on your computer.
3
From the File menu, choose Download PS File.
4
Choose JFontPrep, click Send, and then download to the
printer.
Note: The JFontPrep PostScript file is automatically downloaded
to RAM. The Japanese PostScript fonts are downloaded to disk.
»
5
When the Status window is gone, close PS Exec.
6
Download the font(s).
See the Adobe Type Library User’s Guide for instructions on
downloading fonts.
▲
Caution: Do not select Clear Font Cache in the disk menu even
though the Adobe/Morisawa Type Library User’s Guide states
that you should select this option, it could cause your printer to
lock up.
7
After downloading the fonts, if necessary, reset the Administration/Emulation/PostScript Emulation Level menu to its initial value.
8
Turn the printer off and then back on again.
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Make sure that you have the correct version of the system software
for running Kanji. See the “Software Requirements” on page 4-10 for
the correct system software version numbers. Install the QMS Windows driver using the instructions given in the README.TXT file on
the Software Utilities CD-ROM.
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To run a Japanese application in the DOS environment, you need
MS-DOS/V 5.0J. Most major Japanese word processing applications
are available for the DOS/V environment.
»
Note: Not all Japanese applications for the DOS/V environment
support PostScript printing.
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'LVN
The preformatted QMS Kanji font internal IDE hard disk contains
Kanji fonts and other files. These fonts can be printed at a variety of
point sizes and in different styles and resolutions.
After the Kanji hard disk is installed in your QMS 2425/2425 TURBO,
the Kanji fonts are available for use just as if they were resident in the
printer.
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„
Internal hard disk preformatted with the following 6 Kanji fonts:
This font...
Is licensed to QMS by...
Gothic BBB-Medium
Ryumin Light-KL
Morisawa and Company, Ltd.
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This font...
Is licensed to QMS by...
Gothic Bold
Gothic Heavy
Mincho Medium
Mincho Heavy
Type Bank
„
IDE hard disk bracket
„
3 screws
If anything is missing, call your QMS vendor. See appendix A, “QMS
Customer Support,” for locations and telephone numbers.
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„
A Macintosh, IBM PC, or compatible computer
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„
An application (such as a word processing or desktop publish
package) that supports both the Kanji fonts and PostScript printing.
„
If you’re using a Macintosh, the following Macintosh system software:
„
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–
KanjiTalk, version J1-6.0.7 or later
–
System File, version J1-6.0.7 or later
–
Laser Prep, version J1-6.0.1 or later
–
LaserWriter, version J1-6.0.2 or later
–
Print Monitor, version J1-1.3 or later
–
MultiFinder, version J1-6.1.7 or later
If you’re using a PC, the following system software:
–
If you’re using Windows, version 3.1J or later
–
If you’re using DOS, version 5.0J or later
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▲ Caution: The Kanji fonts are factory installed on a formatted hard
disk. DO NOT reformat or initialize the QMS Kanji internal hard disk.
Reformatting erases all data, fonts, and files on the disk. Your
warranty does not cover this error.
The Kanji font internal IDE hard disk is installed on the controller
board in the same way any internal hard disk is installed.
»
Note: If you already have an internal hard disk installed, you must
remove it before you can install the Kanji disk.
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See chapter 5, “Storage and Scanning Devices,” for information on
how to configure your printer’s memory when using an internal hard
disk.
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See “Accessing the Kanji Fonts” on page 13. for information.
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The QMS QFORM option allows you to use existing lineprinter and
forms printing applications on your QMS 2425/2425 TURBO Print
System. This printer resident application gives you the ability to store
PostScript forms on the printer’s hard disk and fill those forms with
your application’s ASCII print stream. Features include the following:
„
Definition of page formatting and fonts
„
Duplexing with binding-margin offsets
„
Two-sided forms with text fill-in on front and/or back
„
“Graybar” listing formats
„
Automatic page numbering
„
ANSI carriage-control recognition
„
Single- and multi-part forms
„
Labels and multipart forms
„
Logos and watermarks
Contact your QMS vendor for purchase information. See appendix A,
“QMS Customer Support” for sales and support information.
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Note: This option requires a hard disk and 12 MB RAM. See “Single
In-Line Memory Modules” in chapter 2 of this manual, if necessary, for
information on installing additional memory.
The QMS ImageServer option includes products that raise image
printing performance and enhance print functionality to a level comparable to that of the document imaging system as a whole. Typically,
print performance in a non-ImageServer environment is relatively
slow due to the nature of raster file formats and the lack of attention
given to print system enabling within the imaging system.
ImageServer option products specifically address these limitations
and adapt QMS printer products to the document imaging system.
Contact your QMS vendor for purchase information. See appendix A,
“QMS Customer Support” for contact information.
™
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„
“Internal Hard Disks” on page 5-2
„
“External Hard Disks” on page 5-9
„
“CrownCopy” on page 5-13
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This chapter provides information on both the hard disk and CrownCopy scanner options which are available for purchase from your
QMS vendor.
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Hard disks provide true virtual memory as well as storage for character bitmaps, downloaded outline fonts, and other files.
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If you purchased your printer with an internal hard disk, to take full
advantage of the disk, you should turn on the printer’s disk swapping
option.
Use the printer control panel to do this. (Information on using the control panel is in chapter 4, “Printer Configuration,” in the Reference
guide. Choose Yes in the Administration/Memory/Enable Disk Swap
menu.) Disk swapping allows the printer to use the hard disk to
supplement RAM when necessary.
»
Note: The printer needs to be turned off and on again to make this
change take effect.
While you’re making changes in the configuration menu, you may also
want to turn on the printer’s page recovery option. (Choose On in the
Administration/Engine/Page Recovery menu.) Page Recovery allows
the printer to automatically track and reprint jammed pages so you
don’t have to resend jobs after clearing a jam.
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The IDE hard disk assembly kit includes the following:
„
IDE hard disk with ribbon cable attached
„
IDE hard disk bracket
„
4 screws
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Only one internal IDE hard disk is supported. However, you can add
up to three external SCSI hard disks to the printer.
»
Note: A Phillips screwdriver is needed for this procedure.
0 WARNING! Turn off the printer and unplug the power cord before
taking the cover off the printer.
ACHTUNG! Bitte schalten Sie den Drucker aus und ziehen Sie den
Netzstecker heraus bevor Sie die Druckerabdeckung öffnen.
▲ Caution: This hardware change automatically restores defaults. If
your memory settings are specific for your environment, print an
advanced status page before making this hardware change, so you
can recover these memory settings.
It's very important to protect the printer controller board and other
circuit boards such as SIMM boards, the Multi-Res daughterboard,
and so on from electrostatic damage while performing this task.
Review the anti-static guidelines in chapter 2, “Memory and System
Software,” the “Removing the Controller Board” section.
1
Turn off the printer, and then disconnect the power cord and
all interface cables from the printer.
2
Access the printer controller board.
Use the instructions in chapter 2, “Memory and System Software,” the “Removing the Controller Board” section.
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3
Position the controller board so that you’re looking at the
front of the interface panel.
4
Disconnect the serial cable, if previously installed.
Gently, pull straight up on the serial cable connectors to remove it
from the serial connector pins.
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Caution: Do not push or pull from the ribbon cable; use the cable
connector.
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5
Attach the IDE hard disk to the hard disk bracket.
Attach the IDE hard disk to the bracket with the grooved-end of
the bracket facing the ribbon cable.
The screw holes in the bottom of the hard disk should match up
with the holes on the hard disk bracket. Fasten the hard disk to
the bracket with the four screws provided in the kit.
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6
Position the hard disk so that the four standoffs face the
controller board, the colored stripe on the ribbon cable faces
away from you, and the connector is down.
7
Insert ribbon cable connector pin 1 (colored stripe side of
cable) in hard disk connector pin 1, ensuring that all pins are
correctly aligned.
▲
Caution: Make sure that the ribbon cable connector and the
controller board connector pins are properly aligned. Damage to
the controller board could result if the pins are misaligned.
8
▲
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Press down gently but firmly on the cable connector to seat
it on all the pins.
Caution: Do not push or pull from the ribbon cable; use the cable
connector.
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9
Align the standoffs with the holes on the controller board.
So that you don’t stress the board, press one corner at a time to
secure the disk to the controller board.
10 Reconnect the serial cable, if previously installed.
See chapter 3, the “Installing an Optional Serial Interface” section, and use the “Attach the Serial Interface” step.
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Only one internal IDE hard disk is supported. However, you can add
up to three external SCSI hard disks to the printer.
0 WARNING! Turn off the printer and unplug the power cord before
taking the cover off the printer.
ACHTUNG! Bitte schalten Sie den Drucker aus und ziehen Sie den
Netzstecker heraus bevor Sie die Druckerabdeckung öffnen.
▲ Caution: This hardware change automatically restores defaults. If
your memory settings are specific for your environment, print an
advanced status page before making this hardware change, so you
can recover these memory settings.
It's very important to protect the printer controller board and other
circuit boards such as SIMM boards, the Multi-Res daughterboard,
and so on from electrostatic damage while performing this task.
Review the anti-static guidelines in “chapter 2, “Memory and System
Software,” the “Removing the Controller Board” section of this
manual.
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»
Note: A Phillips screwdriver is needed for this procedure.
1
Position the controller board so that you’re looking at the
front of the interface panel.
2
Disconnect the serial cable, if previously installed.
Gently, pull straight up on the serial cable connectors to remove it
from the serial connector pins.
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Caution: Do not push or pull from the ribbon cable; use the cable
connector.
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3
Remove the hard disk.
Place your left hand on the metal interface plate, place the thumb
on your right hand on top of the hard disk, place the other fingers
on your right hand underneath the corner of the hard disk, and
then pull up very firmly on the hard disk. The disk is firmly seated,
so it may take several tries to remove it.
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Pull the ribbon cable connector away from the connector
pins.
Caution: Do not push or pull from the ribbon cable; use the cable
connector.
5
Attach another hard disk, if necessary.
6
Replace the controller board.
Use the instructions in chapter 2, “Memory,” the “Reinstalling the
Controller Board” section.
7
Reconnect all interface cables and the power cord, and then
turn on the printer.
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Your printer supports up to 3 external SCSI hard disks. For information on installing your external SCSI hard disk, see the documentation
that comes with your hard disk.
See FAQ 7181 for a list of each approved hard disk, its manufacturers
and part numbers, and the QMS products on which it can be used.
You can access QMS FAQs through the Internet at
http://www.qms.com/support/supportbase/, or through Q-FAX. (See
appendix A, “QMS Customer Support,” to find out how to access QFAX documents).
»
Note: FAQ numbers may be subject to change, so you may want to
obtain a directory of Q-FAX documents before requesting a specific
document.
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The hard disks are identified by their device numbers. If an optional
internal hard disk is attached it has a device number of DSK7. If
optional external hard disks are attached to the printer, their device
numbers can range from DSK0 this to DSK6. (DSK5, which translates
to SCSI ID 5, is reserved for the scanner). Device numbers of external
disks can be set on the back of the hard disk by the installer.
»
Note: If the internal hard disk is removed or an external hard disk is
not turned on, the printer does not reset non-volatile RAM to the
factory defaults.
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▲ Caution: If you connect to this printer an external hard disk you
previously used with an earlier QMS Crown printer (QMS 1660E, QMS
1725E, QMS 2025, or QMS 3225), this QMS 2425/2425 TURBO Print
System software release will automatically reorganize the files on the
hard disk when the printer is turned back on again. (The printer release
number is listed on both the start-up and the status page.) Once this
reorganization is done, the files on the hard disk can no longer be
accessed if the hard disk is reattached to an earlier QMS Crown printer.
This reorganization process takes time. If, when you first turn the printer
on after attaching a previously used hard disk, it does not come on line
immediately, be patient. Interrupting the reorganization process could
cause all files on the hard disk to be lost.
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For the printer to recognize one or more external hard disks, each hard
disk must be turned on before you turn on the printer. If the printer recognizes the disk(s) and the start-up page is enabled, check to ensure
that DISK ONLINE prints on that page. If the start-up page is not
enabled, print a status page and check to see if DISK ONLINE prints
on that page. (See chapter 4, “Printer Configuration,” of the
Reference, for information on how to print a status page.)
If DISK ONLINE does not print, see the Operation guide, chapter 6, the
“External and Internal Disk Problems” section, for more information.
Properly installed disks will also appear in the “Options” section, of the
start-up page (if it’s enabled) and on the status page as %%diskx%
(where x is a 7 for an internal IDE hard disk and 0 - 6 (SCSI ID 5 is
reserved for the CrownCopy scanner) for any external SCSI hard disks,
depending on the SCSI ID set on the back of the hard disk.
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To configure the hard disk(s) you may need to either Enable Disk
Swap or increase the Disk Cache size, dependent on your printer’s
memory. (See the following section that applies to your printer memory).
After the Administration/Memory/Enable Disk Swap or Administration/
Memory/Disk Cache menu settings are reconfigured and the printer is
restarted, you need to print a status page to check that the Disk
Cache size is increased. (Notice that VM remaining memory is
also increased.)
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If your printer has only the standard memory, then you need to enable
disk swapping. See chapter 4, “Printer Configuration,” in the Reference manual for information on how to enable this option through the
Administration/Memory/Enable Disk Swap menu
DISK ONLINE prints on the status page if the printer recognizes the
disk(s). (See chapter 4, “Printer Configuration,” in the Reference
manual, for information on how to print a status page.)
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If your printer has additional memory, then you only need to increase
the Disk Cache size to 256 KB. See chapter 4, “Printer Configuration,” in the Reference manual, for more information on increasing the
Disk Cache client’s size.
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The Administration/Disk Operations menu contains all of the options
you need to format a hard disk.
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These messages may appear while you are using the Disk Operations menu.
Message
Meaning
Action
FORMAT FAILED The hard disk cannot be Press the Menu key to
WRITE ERROR
used.
remove the message, and
contact your QMS vendor.
The hard disk
encountered a write
error, or there is no room
for the data on the hard
disk or in RAM.
Press the Menu key to
remove the message, and
restart the operation from
the beginning.
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After you have accessed the Administration/Disk Operations menu,
press the control panel keys in the order shown in the following table.
The printer responds by displaying a status message in the message
window (DSK refers to the hard disk,# is the hard disk number).
»
Note: You may need to press the Next key one or more times to
advance through the list of selections or options.
Press this
key ...
Select
to ...
and the message
window reads ...
Access the Disk Operations/Format
Disk menu
FORMAT DISK
Select
Next or
Previous
Select
Access the Format Disk/Dsk#: menu.
DSK#:
Advance through the list of attached
disks.
DSK#:
Select the disk and display a format
confirmation message.
ARE YOU SURE?
Select
Begin the formatting process. While
the system reboots, the hard disk is
being formatted.
FORMATTING...
Notify you when the formatting process FORMAT COMPLETE
is complete. The printer then powers up,
and a start-up page prints (if enabled).
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The QMS CrownCopy option consists of an image scanner and software. This feature increases the functionality of your printer, transforming
it into a copier as well as a printer. The functionality of CrownCopy is
already built into your printer, so using CrownCopy is as simple as making the connections and pushing the Copy button.
The scanner provides a standard flat bed for copying single sheets or
pages of a bound book while the automatic document feeder (ADF)
provides automatic copying of up to 50 sheets.
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To use CrownCopy, your QMS 2425/2425 TURBO Print System must
have the following:
„
At least 24 MB RAM (however, for best performance 40 MB is
recommended)
„
An internal IDE hard disk (recommended)—80 MB or larger with
at least 15 MB of free space
Note: The printer’s hard disk is used for temporary storage of the
scanned image. There should be enough extra room on the hard
disk to store the largest-size scanned image. The size of this
depends on the paper size and the resolution setting on the printer.
»
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The scanner kit contains the following:
„
QMS CrownCopy Copy Scanner
„
Power cord (110-volt)
„
SCSI terminator and interface cable
„
Daisy-chain connector
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„
Output paper stacker
„
Packing list and instruction sheet
„
Warranty and registration card
„
Copy key
„
Instruction sticker
„
Envelope containing Fujitsu Twain driver software
Note: The Twain driver software is for using CrownCopy as a
scanner connected to your computer system. QMS does not
support this configuration, and any damage which may occur as a
result of using CrownCopy as a host-connected scanner can void
your QMS warranty.
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▲ Caution: Before installing CrownCopy on your printer, you should
turn on the printer, wait for IDLE to appear in the message window,
and then print an advanced status page. (See the “Working With
Status Pages” section of the Reference guide for advanced status
page information.
1
Unpack the scanner.
Remove all packing material and shipping tape. Store the packing
material in a safe place in case you need to move the unit.
2
Place the scanner on a flat work surface.
3
Remove the shipping bracket.
The shipping bracket stabilizes the carrier unit during transport.
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a
▲
Lift the scanner from the rear side.
Caution: Do not turn the scanner upside down when
removing the shipping bracket.
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b
Using a Phillips screwdriver, remove the screw holding the
shipping bracket in the “Shipping Position.”
c
Remove the shipping bracket.
d
Insert the shipping bracket in the “Use” position, with the
shorter end inserted into the scanner, and fasten it with the
same screw you removed in the step b.
e
Place the scanner on its bottom again.
Caution: To avoid scanner damage, place the shipping bracket in
the “Shipping Position” whenever you ship the scanner.
4
Attach the output paper stacker.
a
Slide the three notches into the three openings below the
paper exit.
b
Release the stacker gently, making sure that it is firmly
attached.
c
Pull the paper stacker extension out as far as possible.
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5
Attach the automatic document feeder (ADF).
a
Raise the unattached end of the input paper chute to about
45°.
b
Pull the metal bracket down from the under side of the paper
chute.
c
Slide the metal bracket into the grips on the document cover.
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Pull up the input paper chute extension.
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6
Turn off both the scanner and the printer, if necessary.
7
Plug the power cord into the scanner and a power source.
8
Set the SCSI ID setting.
Using a small, flat-head screwdriver, set the rotary switch on the
back of the scanner to SCSI ID 5.
9
Connect the scanner and the printer to the SCSI bus in either
of the following ways, based on your equipment setup.
„
Connect only the printer and the scanner.
a
Plug in the male side of the SCSI terminator to the
scanner’s SCSI connector.
b
Attach one end of the SCSI cable into the terminator and
the other end of the cable to the printer.
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To connect the printer and scanner, and daisy chain other
external SCSI devices:
a
Plug the daisy chain connector into the scanner.
b
Attach one end of the SCSI cable to the daisy chain
connector and the other end of the cable to the printer.
c
Attach one end of another SCSI cable to the daisy chain
connector.
d
Attach the terminator (if necessary) to the external SCSI
device (for example, a disk drive) and plug the other end
of the SCSI cable into the terminator.
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10 Attach power cords to the printer and scanner.
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11 Insert the Copy Key into the security port at the left rear of
the printer.
You can’t access the CrownCopy menu unless the Copy Key is
inserted. It can be inserted with the printer power either on or off.
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12 Turn on the scanner, wait 5 seconds, and then turn on the
printer.
When the Power and Ready LEDs light, the scanner is ready to
use.
13 Access the CrownCopy menu on the printer to configure the
copier.
»
Note: For information on adjusting copy settings, see “CrownCopy
Configuration” on page 5-28.
14 CrownCopy is ready to use.
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1
If necessary, turn on the scanner, wait 5 seconds, and then
turn on the printer.
The power switch is located on the right side of the image scanner.
2
When the scanner’s Power and Ready LEDs are on, open the
scanner cover and put a document face down, with the top to
the left, on the scanner glass.
If necessary, flatten out any curls or folds in the document.
The left side and top edge of the document should be aligned
with the reference frame in the upper-left corner of the scanner
glass.
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3
Close the document cover carefully, making sure that the
paper does not move and is flat against the glass.
Note: If you’re copying a page from a book rather than a single
sheet, you will not be able to close the document cover completely.
The rear side of the document cover will lift up to accommodate
books. However, you should hold the book firmly against the
scanner glass. The part of the book in close contact with the glass
will copy clearly, but any part not in close contact with the glass
may be distorted or unclear.
»
4
Make sure the printer’s Online light is on.
If the Online light is not on, press the Online key to put the printer
on line.
5
Press the printer’s Copy key.
In the printer’s message window you should see
COPIER MENU
COPY
6
Press the Select key and you should see
COPY
READY TO COPY
7
▲
Caution: Do not press on or open the scanner cover during the
copy process.
8
Press the Select key again, and the scanner should begin
copying your document.
When the copying is complete, remove the document from
the scanner glass, and close the scanner cover.
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▲ Caution: If you plan to collate, duplex, and/or staple while scanning
multiple sheets from the ADF, refer to “Memory Configuration” on
page 5-26.
1
If necessary, turn on the scanner and then the printer.
The power switch is located on the right side of the image scanner.
2
Make sure that the scanner’s Power and Ready LEDs are
lighted and that no documents are on the scanner glass.
3
Raise the unattached end of the input paper chute to about 45°.
4
Pull the metal bracket down from the under side of the paper
chute.
5
Slide the metal bracket into the grips on the document cover.
6
Pull up the input paper chute extension.
7
Angle the sheets of the document to be copied.
This helps guard against paper feed errors.
a
Place the document face down.
b
Lift approximately 0.25"/4 mm or less of the sheets with both
hands.
c
Hold the sheets tightly with your left hand, and bend them as
illustrated.
d
Grip the sheets tightly with your right hand, loosen the grip of
your left hand, and then straighten the sheets as illustrated.
e
Repeat steps b-d for the entire document.
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8
Move the paper feed guides on the ADF so that they are
approximately 0.25"/5 mm wider than the document.
9
Place the document to be copied face down in the input
paper chute, putting the ends of the bottom 2 or 3 sheets
into the automatic feeder.
Slide the stack forward until it rests against the ADF sensor. The
sensor is a small plastic arm inside the ADF.
The ADF can be loaded with up to 50 sheets of A4-, legal-, or
letter-size paper.
▲
Caution: Do not feed any of the following through the ADF:
„ Paper with clips or staples
„ Paper with wet ink
„ Paper with folds, tears, notches, or curls
„ Paper with an inconsistent thickness, such as envelopes
„ Very thin paper
„ Paper not square or rectangular in shape
„ Paper smaller than A5 size or larger than A4 width
„ Tracing, coating, carbonless, or photographic paper
„ Items other than paper, such as transparencies, metal
sheets, or cloth
„ Important documents that cannot be damaged
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10 Close the paper guides until they touch the sides of the
paper stack.
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Note: Skewing may occur if a gap exists between the guides and
the document.
11 Make sure the printer’s Online light is on, and press the
printer’s Copy key.
If the Online light is not on, press the Online key to put the printer
on line.
▲
Caution: Do not press on or open the scanner cover during the
copy process.
12 In the printer’s message window you should see
COPIER MENU
COPY
13 Press the Select key and you should see
COPY
READY TO COPY
14 Press the Select key again and the scanner should begin
copying your document.
15 When the copying is complete, remove the document from
the scanner glass or from the output paper stacker.
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This section identifies the amount of printer memory (for print
systems without a hard disk) or Display List memory (for print
systems with a hard disk) that you need to collate, duplex, and/or
staple while scanning multiple sheets from the scanner’s automatic
document feeder (ADF).
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Input Bin1
Output Bin2
Collation
Duplexing3
Minimum
Printer RAM
Any
Any
Off
Off
40 MB
Any
Any
On/Tumble
64 MB
Any
Any
Off
88 MB
Any
Any
On/Tumble
96 MB
On
1 All standard input trays/cassettes/bins and optional input paper deck.
2 All standard output trays.
3 Optional duplexer required.
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Input Bin1
Output
Bin2
Collation Duplexing3 Stapling4
Minimum
Printer RAM
Any
Any
Off
Off
40 MB
Any
Any
On/Tumble Off
64 MB
Any
Any
Off
88 MB
Any
Any
On
88 MB
Any
Any
On/Tumble Off
96 MB
Any
Any
On
96 MB
1
2
3
4
On
Off
Off
All standard input trays/cassettes/bins and optional input paper deck.
All standard output trays and optional Stackler.
Optional duplexer required.
Available only with collation on; any staple position (Back Corner, Center, Front
Corner).
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▲ Caution: The printer must have at least 24 MB of memory to use the
CrownCopy option. For best performance, however, at least 40 MB is
recommended.
1
Enable disk swapping (Administration/Memory/Enable Disk
Swap menu).
2
Increase the Display List memory by 30 MB/30,000 KB
(Administration/Memory/Manual Config/K Mem Display
menu).
The printer automatically reboots when you press the Online key.
3
Choose any other necessary options:
„
Collation—Operator Control/Collation
„
Duplexing—Operator Control/Duplex menu
„
Number of Copies—Copier Menu/Number of Copies menu
„
Stapling—Operator Control/Output Finishing/Staple/Offset
menu
4
Begin the copying/scanning procedure (Copy key).
5
If the printed output is not correctly collated, duplexed, and/
or stapled, increase the Display List memory in 10 MB/
10,000 KB increments until the output is correctly printed.
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When the printer is on line, press the Copy key once to enter the
Copier menu. The Copy key must be inserted before you can access
the menu.
Copier Menu
Number
of Copies
Select
Mode
Copy
Mode
Custom
Config
Origin
Automatic
Gray
Custom
Gray
X offset
Binary
B&W
Halftone
B&W
Y offset
Scan
Resolution
100 200
150 300
Halftone
Adjust
Brightness
D
L
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Copy
Scan
Size
Verti
(INx100)
Scaling
Hori
(INx100)
GrayScale
Adjust
None
Photographic
Binary
Adjust
Threshold
D
L
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The quality of your copied image depends on several factors. You
must consider these factors when judging the output quality of your
copied image. The quality of the copy can be adjusted by settings on
the CrownCopy menu. The factors involved in copy quality are
„
The original’s print quality
„
The type of original—text, images, or both
„
The size of the original
„
The speed of your copy output
After considering these factors you may want to experiment with different settings to see which setting gives you the best quality output at
the best speed. Here are some sample situations and menu settings
that can be used to improve output quality.
„
You’re copying a newsletter with text and halftone photos. Use
Custom Gray in Photographic mode for best quality. You may get
faster output using Halftone B/W at a higher resolution.
„
You’re copying original forms containing only text. Use Binary B/
W mode for best quality for text only. You may experiment with
Threshold and Scan Resolution to increase the quality and maintain the copy speed.
„
You’re copying a photograph to distribute around the office. Use
Custom Gray with GrayScale Adjust in photographic mode. You
may improve the quality by adjusting scan resolution but you
might slow it down. You can increase speed slightly by using
adjusting Scan Size to crop the image.
„
You’re copying a document that has text, line drawings with some
grayscale details and you need the copies in a hurry. Use Halftone B/W and adjust Brightness and Scan Resolution to get the
best output at a faster speed than Grayscale Mode.
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To access the Copier Menu, press the Copy key once. Then use the
Next or Previous key to scroll across the top level menus (Copy, Number of Copies, and Copy Mode). To enter a lower-level menu or select
a menu option, press the Select key. Use the Menu key to back out of
the menu and return to IDLE after you have made your selections or
after you have completed copying.
»
Note: When you press the Copy key, you gain access to the
CrownCopy menu and the copy option. To return the printer to normal
operation you can exit this menu by pressing the Menu key, leaving
the copier idle for 60 seconds, pressing the On Line key, or going
back to set a number of copies. Error messages that normally occur
(such as jams) will not appear on the display until you exit the
CrownCopy menu. Copy menu changes stay in effect only for the next
scan executed.
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Copy options are accessed through the printer’s control panel. See
“The CrownCopy Menu” on page 5-28 for a diagram of the Copy
menu. See chapter 4, “Printer Configuration,” of the Reference for
more information on using the configuration menu.
▲ Caution: Each configuration change you make affects the quality of
your printed output significantly. Therefore, we recommend changing
only one setting at a time, printing a test print, and then determining
if further configuration changes are necessary.
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Menu
Copier Menu/Copy
Purpose
Use this option to make a copy.
Choices
Copy
When the printer is on line, press the Copy key to access the
copy menu.
Notes
The default scan resolution is 200 dpi. See “Scan Resolution”
on page 5-34 for information on increasing scan resolution.
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Menu
Copier Menu/Number of Copies
Purpose
Use this option to set the number of copies you want.
Choices
1(the default) to 999.
Each digit is set individually. Use the Select key to move the
cursor to the digit you want to change, and then use the Next
key to increase it or use the Previous key to decrease it. Once
the number you want is set, press the Select key to save it.
Default
1
Notes
The number of copies is reset to 1 each time CrownCopy is
used or whenever the Copy menu is exited. When you’re
printing multiple copies, subsequent copies are printed faster
than the first copy.
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Menu
Copier Menu/Copy Mode/Select Mode
Purpose
Use this menu to specify what type of copy is being made so
the printer can optimize for this type output.
Choices
Automatic Gray, Custom Gray, Binary B/W, Halftone B/W
Default
Automatic Gray
Notes
Automatic Gray—Sets color depth to 8-bit gray and scan
resolution to 200 dpi. Use this option when copying
documents that are black and white or shades of gray. Best
quality output for images.
Custom Gray—Allows you to adjust grayscale values.
» Note: In order to change the default grayscale value,
you must choose the Custom Gray option in this
menu.
Binary B/W—Allows you to adjust binary thresholds. Good for
text.
Halftone B/W—Allows you to adjust the brightness of halftone
images.
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Menu
Copier Menu/Copy Mode/Origin
Purpose
Use this menu to specify where the copy is to print on the
selected media (in .01" increments).
Choices
X Offset (0—850)
Y Offset (0—1100)
Default
Both choices are set to 0
Notes
This option assigns the top-left corner of the image, so
printing with defaults places the image at the top leftmost
corner of the page.
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Menu
Copier Menu/Copy Mode/Scan Size
Purpose
Select the width (horizontal size) and length (vertical size) of the
image to be scanned to crop (scan only part of) an image or to
reduce the copying time for images smaller than letter or A4.
Choices
Supported Size
Horiz. (in x 100)
Vert. (in x 100)
Letter
Legal
A5
B5
A4
850
850
582
715
827
1100
1400
827
1011
1169
Default
Horiz. (in x 100)
Vert. (in x 100)
850 (8.5")
1100 (11.0")
Notes
These values must be selected if you are using the automatic
document feeder (ADF) as well as the flatbed for copying.
The more you crop out of a scan, the less time it takes to process
and print. For example, if you need to copy a photograph, you can
get faster copies by placing it at the upper-right corner of the
scanner bed and cropping the scan to fit the dimensions of the
photograph (the scanner bed has rulers that mark inches.)
Examples
You can also use the Scan Size menu to crop
an image. Cropping is done from right and
bottom sides of the page.
For example, look at the image shown to the
right:
If you place this image on the
scanner bed and set the Copier
Menu/Copy Mode/Scan Size
Vert. (in x 100) menu to 400,
you’ll get this:
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If you place this same image
on the scanner bed and set the
Copier Menu/Copy Mode/Scan
Size Horiz. (in x 100) menu to
550, you’ll get this:
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Menu
Copier Menu/Copy Mode/Scale Size%
Purpose
Use this to change the scale value from the current value in the
positive or negative direction.
Choices
50-200% dpi range
Default
100 dpi
Note
Moves to the upper left of the page. The bottom of the page
may be cropped.
If you want to scale the copy, you must set the Scale Size %
first and then press the Copy key. Press the Online key only
after copying has finished. Pressing Online before pressing
Copy does not save the scaling value.
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Menu
Copier Menu/Copy Mode/Custom Config/Scan Resolution
Purpose
Use this menu to specify what resolution the scanner should
use.
Choices
100, 150, 200, or 300 dpi
Choose a scan resolution that is at least half of the printer
resolution being used. The higher the scan resolution, the
more detailed the copy output (as long as the printer
resolution being used is double the scan resolution). Also, a
higher scan resolution increases copying time, because of the
increased amount of data that must be scanned and sent to
the printer for processing. (Each time the scan resolution is
doubled, the amount of information that is scanned and
printed is quadrupled.)
Default
200 dpi
Note
In order to change the default scan resolution, you must
choose the Custom Gray option in the Copier/Copy Mode/
Select Mode menu.
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Use this option to adjust brightness in copies.
Menu
Copier Menu/Copy Mode/Custom Config/Halftone Adjust/
Brightness
Purpose
Allows you to adjust the brightness of halftone images. This
setting is enabled by the Select Mode/Halftone B/W menu.
Choices
15 brightness settings; each setting makes an incremental
brightness change of about 2%.
D—Moving the setting in this direction decreases brightness.
It darkens the overall image making light and dark areas
appear darker.
L—Moving the setting in this direction increases brightness. It
lightens the overall image making light and dark areas appear
lighter.
Default
The middle setting
Notes
Use the Previous key to move the message-window cursor
from the center towards the left to a darker (less bright)
setting or use the Next key to move the cursor towards the
right to a lighter (brighter) setting.
Each increment of change in the brightness setting is
significant in output quality. Therefore, we recommend that
you change the setting by only one level, print out a test copy,
and then determine if further modification is necessary.
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Menu
Copier Menu/Copy Mode/Custom Config/GrayScale Adjust
Purpose
Allows you to specify whether gamma correction is used.
Choices
None and Photographic
Notes
None—If this is selected, then data from scanner is directly
printed. This provides better quality for copying photocopies.
Photographic—This option provides a gamma table
adjustment for the image. This should be used if you are
copying photographs.
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Menu
Copier Menu/Copy Mode/Custom Config/Binary Adjust/
Threshold
Purpose
Allows you to adjust the brightness for Binary B/W mode.
Choices
There are 15 levels of threshold available. Each level changes
the threshold slightly.
Notes
Use the Previous key to move the message-window cursor
from the center (the default position) towards the left to a
Darker (less bright) setting, or use the Next key to move the
cursor towards the right to a Lighter (brighter) setting.
Increasing the threshold makes light and dark areas in the
halftone appear lighter, while decreasing the threshold makes
light and dark areas appear darker.
Each increment of change is significant in output quality.
Therefore, we recommend that you change the setting by only
one level, print out a test copy, and then determine if further
modification to the contrast is necessary.
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Use a clean, soft cloth, moistened with a non-corrosion solvent (like
alcohol, purity above 99.5%) to wipe the document cover and flat-bed
document glass.
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Clean the ADF when documents do not feed smoothly, several documents feed at once, or the copying result is poor.
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1
Push the ADF cover release button, and open the ADF
module.
2
Use a clean, soft cloth, moistened with non-corrosion solvent (like alcohol, purity above 99.5%) to wipe only the
labelled parts.
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Push the ADF module securely back into place.
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When the lamp burns out, or when it gets too dark from age, use the
following instructions to replace it.
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1
If necessary, turn off the scanner.
2
Raise the document cover.
3
Turn on the scanner.
4
Watch the lamp. When it is positioned at the dot between the
“1” and the “2,” turn off the scanner again. This should take
about 15 seconds for the lamp to move to this position.
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5
Using a Phillips screwdriver, remove the screw on the bottom right of the document cover.
6
Pull the spare lamp holder to the right and then towards you.
7
Remove the new lamp.
8
Replace the spare lamp holder and fasten with the screw that
you removed.
9
Close the document cover.
10 Turn the scanner around to access the back of the unit.
11 Use a Phillips screwdriver to remove the screw on the rear of
the scanner.
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12 Lift the rear side of the document cover, and remove the
plastic plate located above the signal connector.
13 Turn the knurled thumbscrew counterclockwise to remove it
from the scanner.
▲
Caution: Do not remove the Phillips screw on the metal plate.The
screw can easily fall into the scanner and cause damage.
14 Remove the metal plate.
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15 Remove the lamp from the scanner by pulling it straight out.
If the lamp is difficult to remove, use pliers.
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1
Insert the new lamp into the lamp holder inside the scanner.
The lamp can be seen through the document glass. Make sure to
position the lamp so the two pins are vertical.
2
Use the small window on the top cover towards the front to
check the pin position as you slide the lamp into place.
3
Press the lamp into place so that the two pins are inserted
firmly into the black bracket.
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4
Insert the metal plate over the pins at the other end of the
lamp.
5
Screw the knurled thumbscrew back into place.
6
Lift the rear side of the document cover again.
7
Place the plastic plate vertically over the lamp unit, and use
the screw you removed earlier to fasten the plastic plate.
8
Replace the document cover.
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Scanner Type
Flatbed and ADF
Scanning Method
1.5 MHz CCD linear image sensor
Scan Speed
Letter: 5.0 sec/200 dpi
A4: 5.1 sec/ 200 dpi
Legal: 6.0 sec/(200 dpi)
Maximum Document Size
Letter/A4 Flatbed
Legal ADF
Maximum Reproducible
Area
8.11'' x 10.61'' / Letter, 200 mm x 287 mm / A4,
centered on the page (This is the printer’s
maximum imageable area.)
Resolution
60-300 dpi in 1 dpi increments
Noise
54dB
Scanner Lamp
8 watt daylight fluorescent
Grayscale
256 steps
Halftone
4 halftone patterns, dither method
Dimensions
160 mm x 560 mm x 345 mm
6.3"x22.0”x13.6”
HxWxD
Net Weight
30 lbs/13.6 kg
Interface
SCSI-2 (8-bit parallel)
Cable Specification
50-pin to 50-pin Amphenol shielded.
Cable Length
≤ 20'/6 M
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Voltage
90-132 VAC (switchable to 180-264 VAC)
Frequency
47-63 Hz
Power Consumption
Operating 30 watts
Non-operating 10 watts
Acoustic Noise
54 dB
Temperature
Operating 5° to 40°C/41° to 104° F
Non-operating -40°-60° C/-40°- 140° F
Gradient 10° C/hr (50° F/hr)
Relative Humidity
Operating 10-90 RH (non-condensing)
Non-operating 10-90 RH (non-condensing)
Vibration
Operating 0.25 Hz
Non-operating 1.00 Hz
Safety
UL 478-4th, CSA C22.2 No. 220
TUV EN60950 (IEC 950)
EMI
FCC Part 15 Class B
DOC Class B (Canada)
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Maximum readable
area
8.5'' wide x 14'' long/216 mm wide x 356 mm
long
Paper size
3.9'' x 3.9''/100 mm x 100 mm to 8.5'' x 14''/216
mm x 356 mm
Paper weight
14-28 lbs
Paper quality
Wood-free
PPC paper, specified by Xerox Corporation
Paper condition
Should not contain ink that can be transferred
to rollers. Do not scan documents with tears,
holes, wrinkles, carbon, or adhesives, with
paper clips or other fasteners, with folds or
curls (more than 6mm).
Paper chute capacity 50 sheets (A4, 14-28 lbs)
Paper stacker
capacity
50 sheets (A4, 14-28 lbs)
Reading speed
10 ppm (Letter size/200 dpi)
8 ppm (Letter size/300 dpi)
™
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„
“Pedestal Stand” on page 6-2
„
“CrownCopy Stand” on page 6-6
„
“Security Key” on page 6-7
„
“BuzzBox Lite Option” on page 6-11
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This chapter provides information on the pedestal stand, CrownCopy
stand, the security key, and BuzzBox Lite options which are available
for purchase from your QMS vendor. See appendix A, “QMS Customer Support,” for sales and support information.
3HGHVWDO6WDQG
The pedestal stand is a sturdy metal cabinet capable of supporting
the printer’s 106 lb (48 kg) weight. For aesthetics, it is the same color
as the printer, and for ease of use and flexibility in moving the printer,
it’s on rollers.
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Your pedestal stand kit contains the following item:
„
Pedestal stand
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The packing materials that protect the pedestal stand during shipment—cardboard, polystyrene, tape, and shipping spacers—must be
removed before you can use the unit.
Use the following procedure to unpack the pedestal stand.
»
Note: Save the packing material in case you ever have to move or
ship the pedestal stand to a new location.
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3HGHVWDO6WDQG
1
Remove the four banding straps.
Note: These straps may be positioned differently on your
pedestal stand unit.
»
2
Pull down the flaps on the bottom of the box.
3
Lift off the box.
4
Slide the pedestal stand out of the box.
5
Remove all tape from the pedestal stand.
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▲ Caution: If you’re installing a Stackler with the pedestal stand, check
that there is a metal grounding adapter with a plastic rail guide (for the
connecting guide) installed underneath the stand. If the plastic rail
guide is missing, contact the QMS Customer Response Center
(CRC) for an upgrade kit. See appendix A, “QMS Customer Support,”
for sales and support information.
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Use the following procedure to locate the printer on the pedestal
stand:
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1
Position the pedestal stand so that you can easily get to the
caster rollers.
2
Unscrew the caster rollers and pull them out until they are
fully extended.
0
WARNING: The printer weighs approximately 106 lb. (48 kg). Do
not attempt to lift or move it by yourself.
ACHTUNG! Der Drucker wiegt ca. 48 kg; bitte versuchen Sie
niemals, das Gerät alleine anzuheben oder zu tragen.
3
With two or more persons, lift the printer, and position it on
the pedestal stand.
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6WDQG
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The copy stand allows you to place the CrownCopy scanner on top of
the printer. It is made of clear acrylic. Use the following procedure to
install the CrownCopy stand:
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1
Unpack the copy stand.
2
Set the copy stand on the printer.
Note: The cutout on the top of the copy stand is for the scanner
interface ports. The cutout should face the back of the printer.
»
3
Secure the stand to the printer with the 3 lock clips.
The stand has three cutouts for the lock clips. Position each clip
over its cutout and push it in towards the printer until the clip is
secure.
4
Place the scanner on the stand with its interface ports facing
the back of the printer.
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An optional security key is available to password protect the Operator
Control and the Administration menus. When a security key is
installed, the Installation menu appears in the printer's menu structure.
▲ Caution: Even though both the security and serial options have a DB9 interface, the connectors are keyed, and they can’t be interchanged.
Make sure that you install the security key only in the slot marked
SECURITY on the back of the printer.
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A security key (9-pin connector labeled security)
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The security key port is located on the back left side of the printer. To
install a security key, use the following procedure:
1
Make sure the printer is on line.
The Online indicator light should be on.
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2
Insert the security key into the port.
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3
Press the Online key to take the printer off line.
4
Press the Menu key.
5
Press the Next key until the message window displays
CONFIGURATION
INSTALLATION
»
6
Press the Select key.
7
Press the Next key to view the following options: Operator
Passwrd, Use Operator Pwd, Admin Password, and Use
Admin Pwd.
8
To protect the Operation menu, use the Operator Passwrd
option to select the password, and then Use Operator Pwd to
turn on this option.
Note: When print system software is updated, any passwords
you have set for the Operator Control and Administration menus
are lost. To reset these passwords, use the following instructions.
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Allows you to enter a password used to enter the Operator menu
when enabled.
Menu
Choices
Default
Notes
9
»
Installation/Operator Passwrd
Up to 16 alphanumeric characters
Blank (no password)
Enable the password in the Installation/Use Operator
Pwd menu.
To protect the Administration menu, use the Admin Password option to select the password, and then Use Admin
Pwd to turn on this option.
Note: Keep in mind that this same password protects the Admin
mode of Remote Console, available through CrownAdmin and
CrownAdmin2.
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This represents the password used to enter the Administration menu
when enabled.
Menu
Choices
Default
Notes
Installation/Admin Password
Up to 16 alphanumeric characters
Blank (no password)
Enable the password in the Installation/Use Admin Pwd
menu.
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Determines if a password is required to enter the Administration
menu.
Menu
Choices
Default
Notes
Installation/Use Admin Pwd
On—Require a password to enter the Administration
menu.
Off—Don’t require a password to enter the
Administration menu.
Off
Enter the password in the Installation/Admin Password
menu.
10 Once passwords are activated, press the Menu key to exit
the menu. The following message is displayed
SAVE CHANGES?
*NO
11 Press the Next key until YES is displayed on the bottom line
of the display window.
12 Press Select and remove the security key from the port.
Once a menu is password protected, you cannot enter the menus
or make changes in it until you enter a valid password. You’ll know
whether or not the menu is password protected when you press
the Select key when trying to enter the menu structure. If the
menu is password protected, ENTER PASSWORD appears on the
message window. Passwords are entered as alphanumeric values. If you enter an invalid password, the message window
flashes INVALID PASSWORD for three seconds, and then returns
to the parent menu. If you forget the password, your system
administrator can easily recover it by following the installation procedure again. When the correct password is entered, the submenu displays. The password for these two menus may be the
same or different. See “Installation Menu” in chapter 4, “Printer
Configuration,” of the Reference for more information.
»
Note: Password protection does not prevent software commands
from changing functions.
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When a password is required to enter the Operator Control or Administration menu, the message window displays
ENTER PASSWORD
if you press the Select key to enter the menu. Enter the password or
press the Menu key to return to the menu.
If you specify the correct password, access to the selected menu is
granted. However, if you enter an invalid password, the message window flashes
INVALID PASSWORD
for three seconds and then returns you to the Configuration menu.
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BuzzBox Lite is a printer accessory that warns you with a buzzer
and/or a blinking light any time the printer goes off line. This means
you’re alerted to print job interruptions such as empty paper trays.
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„
BuzzBox Lite unit
„
RJ-11 cable
„
Velcro strip
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1
Install one end of the RJ-ll cable connector to the port
labeled BuzzBox.
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2
Attach the other end of the RJ-11 cable to the BuzzBox Lite
unit.
3
Make sure the site you choose isn’t going to
4
„
interfere with paper exiting the printer.
„
cover any vents, doors, connectors, or labels.
Use the Velcro provided to mount BuzzBox Lite where the
printer operator can see and/or hear it.
We’ve provided a 14-foot (4.2m) cable (and some adhesivebacked clips for securing it), but you can use up to a 500-foot
cable (RJ-11 4-pin or 6-pin).
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5
To test BuzzBox, make sure its switches are on, then press
the printer’s Online key.
Note: You can set the switches in one of the following ways:
»
„
Set the buzzer On and the light Off
„
Set the light On and the buzzer Off
„
Set both the buzzer and the light On
The light flashes and the buzzer sounds until the printer is placed
back on line or until the light and buzzer switches are turned off.
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„
When BuzzBox lights or buzzes, check the printer message window to find out what has interrupted printing. See chapter 6,
“Trouble-Shooting,” of the Operations manual for a list of printer
messages and how to respond to them.
„
Remember that pressing the Online key to enter the printer configuration menu will turn on BuzzBox.
™
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„
“High-Capacity Paper Deck” on page 2-2
„
“Automatic Envelope Feeder” on page 2-12
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This chapter provides the installation instructions for the high-capacity
input paper deck and the envelope feeder. These options are available for purchase from your QMS vendor. See appendix A, “QMS
Customer Support,” for sales and support information.
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The optional input paper deck holds 2000 sheets and increases the
paper input capacity of the printer to 3100 sheets (including the multipurpose tray). The paper deck can feed paper sizes A3, A4, B4, ledger, legal, and letter. Installing the paper deck requires that the printer
be lifted on top of the paper deck.
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»
„
Input paper deck
„
Power cord
Note: Keep in mind that the option controller board with interface
cable (not included in this kit) is a separately purchased option which
must be installed before you can use the high-capacity input paper
deck. Check with your QMS vendor for ordering information. See
appendix A, “QMS Customer Support,” for sales and support
information.
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0 WARNING: The paper deck weighs approximately 60 lbs. (27 kg). Do
not attempt to lift or move it by yourself.
ACHTUNG! Der Drucker wiegt ca. 27 kg; bitte versuchen Sie
niemals, das Gerät alleine anzuheben oder zu tragen.
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1
Unpack the paper deck and the power cord from the box.
2
Open the paper pickup cover and remove the two spacers by
pressing on the tab as shown in this illustration.
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3
Open the paper compartment by grasping the handle and
pulling outward.
Then remove the adhesive tape used for shipping.
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4
Move the paper deck to the installation location or close to
where the printer is installed.
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The paper deck should roll easily on four casters. Lock the casters by pressing the ON lever, and open the paper pick-up cover
as shown.
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5
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From the left and right side of the printer and with two or
more persons, lift the printer carefully and hold it over the
paper deck.
WARNING! The printer weighs approximately 106 lbs (48 kg). Do
not attempt to lift or move it by yourself.
ACHTUNG! Der Drucker wiegt ca. 48 kg; bitte versuchen Sie
niemals, das Gert alleine anzuheben oder zu tragen.
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6
Make sure the front of the printer is facing the same direction
as the paper deck. Lower the printer onto the three positioning pins on the paper deck.
7
Close the paper pickup cover.
8
You may adjust the four paper deck feet so that the printer is
level or allow the printer to rest on the locked casters.
9
Install the option controller board onto the controller board.
Follow the steps in chapter 3, the “Installing the Option Controller
Board” section, of this manual.
10 Connect the data cable to the print engine “Option Controller” output.
This is located on the interface panel at the rear of the printer.
Tighten the thumb screws to ensure a good connection.
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11 Connect the other end of the data cable to the paper deck
connector.
There are two connectors located on the paper deck. The upper
connector is the correct connector.
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12 Tighten the thumb screws to ensure a good connection.
The other connector is used for the optional Stackler.
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13 Connect the power cord to the paper deck at the left-rear
side of the paper deck.
»
Note: Don’t forget to connect the print engine power cord.
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14 Open the paper deck compartment to prepare the paper
guides.
15 When looking down into the paper compartment, you will
see a front paper guide with marks for the correct paper
sizes. Unlock this paper guide by lifting the pin located at the
top of the paper guide.
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16 Move the front paper guide to the correct paper size slot.
Be sure to position the paper guide in the slots at the bottom and
at the top of the paper guide. The rear paper guide must also be
adjusted. Push the pins down to lock the paper guides into place.
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17 Unlock the left paper guide by lifting the lock pin, and set it
to the same paper size, making sure that it goes into the
paper size slot at the top and the bottom of the guide.
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18 For 11'' x 17'' paper, insert the left paper size guide as
shown.
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19 Load a stack of paper with the print side down into the paper
deck.
The deck can hold approximately 2000 sheets. Make sure the
stack does not exceed the paper limit mark on the paper guides.
3DSHU/LPLW0DUN
20 Close the paper deck until it locks into place.
21 Turn the printer power back on, and check the LCD display to
make sure the printer is ready to print.
22 Configure your printer input bin for the paper deck through
the configuration menu.
Use the Inputbin option in the Operator Control menu to choose
the paper deck. See chapter 4, “Printer Configuration,” in the Reference.
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With the optional envelope feeder, you can print up to 100 business or
personal-size envelopes at a time. A stack height of about 100 envelopes would be 2.875" (73mm). The envelope feeder supports the following sizes: Envelope (9.76'' x 6.93'') 248 mm x 176 mm, COM 10
(9.5'' x 4.125”) 241 mm x 105 mm, Monarch (7.5” x 3.875”) 191 mm x
98 mm, DL size (8.66'' x 4.33'') 229 mm x 162 mm, and C5 size (9.02''
x 6.38'') 229 mm x 162 mm. This tray lets you print mailing addresses
on envelopes pre-printed with logos or return addresses. It even
allows you to print your own logo and return address, along with the
mailing addresses.
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Envelopes must meet the specifications listed above, in chapter 2,
“Print Media” of the Reference guide, and in appendix B, “Technical
Specifications” of the Reference manual. They should be the top flap
type with pre-folded sealing flaps. The leading edge (the edge that
feeds into the printer) must be thin and well creased. End flap envelopes, envelopes with transparent windows, and envelopes with three
or more layers on the left and right edges are not recommended. Note
the following conditions when selecting envelopes:
„
They do not contain fasteners, clasps, windows.
„
They do not have peel-off strips for sealing.
„
They do not contain materials that melt, vaporize, offset, discolor
or emit dangerous fumes at high temperatures (190°C/374 °F).
„
They are not wrinkled, torn, or curled, and edges are square and
crisply folded.
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Follow these steps when installing the optional envelope feeder on
the printer:
1
Remove the envelope feeder from its box, and remove all the
packing materials.
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2
Turn off the printer.
3
Open the multipurpose tray, and remove the envelope feeder
slot cover.
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4
Align the tabs on the envelope feeder with the slots on the
printer, and gently insert the envelope feeder all the way into
the slot until it clicks.
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5
Lift the envelope pressure plate, and gently pull out the
envelope feeder’s extension tray until it latches.
The extension tray must be pulled out for all envelope sizes.
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Grasp the left side guide release, and slide it all the way to
the left.
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7
Prepare a stack of envelopes (no more than 100) by tapping
them against a flat surface to align the leading edge.
8
Insert the envelopes into the envelope feeder with the print
side up and the flaps toward the rear of the printer.
9
Grasp the left side guide release, and adjust the guide so
that it touches the left side of the envelopes.
Note: Do not adjust the guides too tightly against the envelopes.
10 Make sure the envelope stack does not exceed the limit mark
on the side guide and then lower the envelope pressure plate
to stabilize the envelope stack.
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11 To fit the envelope stack properly press lightly on the outer
edge of the stack to push it into position.
The envelope stack should be slightly angled from the bottom to
the top.
12 Turn the printer power back on and check the LCD display to
make sure the printer is ready to print.
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13 Configure your printer for envelope printing through the configuration menu.
Use the Operator Control/Envelope Size menu to select the envelope size.
14 Select the output bin using the configuration menu.
See chapter 4, “Printer Configuration” in the Reference.
™
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„
“Duplexer” on page 8-2
„
“Stackler” on page 8-5
„
“QMS Model 3100 Stacker” on page 8-31
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This chapter provides the installation instructions for the optional
duplexer, Stackler, and Model 3100 Stacker. These options are available for purchase from your QMS vendor. See appendix A, “QMS
Customer Support,” for sales and support information.
»
Note: The printer must have a minimum of 12 MB of RAM to use any
option.
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The optional duplexer allows you to print on both sides of the page on
any size media at 300x300 dpi. However, printing duplex via the cassette at 600x600, or 1200x1200 dpi resolutions may require additional memory. (See the memory tables in chapter 3, the “How Much
Memory Do You Need?” section, of the Operations manual for each
resolution/media size memory requirement.
▲ Caution: Due to the curved path of the duplexer only paper between
17 and 28 lbs should be used. Envelopes, transparencies, and labels
should not be used when duplexing.
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▲ Caution: This hardware change automatically restores defaults. If
your memory settings are specific for your environment, print an
advanced status page before making this hardware change, so you
can recover these memory settings.
Follow these steps when installing the duplexer.
1
Remove the duplexer from its box, and remove all the packing materials.
2
Turn off the printer, and remove the power cord.
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»
3
Open the printer’s left cover.
4
With both hands, insert the duplexer assembly all the way
into the slot of the printer.
Note: Be sure to hold the duplexer by its edges.
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5
Push on the edges of the duplexer assembly to lock it into
place.
6
Close the left cover, then plug in the printer.
7
Turn the printer power back on and check the LCD display to
make sure the printer is ready to print.
8
Configure your printer for duplex printing through the control panel.
Use the Duplex option in the Operator Control menu to enable
duplexing. See chapter 4, “Printer Configuration,” in the
Reference.
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The Stackler is a 2000-sheet output finisher offering exciting document finishing features—including stacking, job offset, and stapling. It
has three addressable output stacking bins. Each bin can be configured to support stapled output, or simple stacked and offset stacked
output—making print jobs easy to manage and retrieve in large workgroup environments.
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The following main features are supported on the Stackler.
„
3 Large-capacity output trays
Two of these trays holds up to 700 sheets. See appendix B, the
“Stack Capacity” section, of the Reference guide for information
on the maximum capacity for each tray.
„
Reverse paper delivery
This feature collates the media in the correct order and delivers it
face-down. The Stackler supports three modes for face-down
media delivery: simple stacking, job offset, and stapling.
Note: When using the collation with other features, such as
stapling, ensure that the collation is disabled in your Windows
application Print dialogue box but enabled in the QMS printer
driver.
»
„
Straight paper delivery
This feature delivers the media face-up. It is ideal for special
media. Only simple stacking is supported for face-up media delivery. See appendix B, the “Stack Capacity” section, of the Reference guide for information on which modes are supported on
each output tray.
„
Job offset
This feature offsets the first page of each job by sliding it to one
side. Subsequent pages of the job aren’t offset.
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„
Stapling
This feature automatically produces stapled sets of output—up to
20 sheets per set—for immediate distribution. Pages can be stapled at the front corner, at the back corner, or at two points in the
center. The following table displays the approximate position of
the staple depending on the page size, the selected staple position, and the selected orientation.
Paper Size
Staple Position
Front
Back
Center
Letter
11/17”/A3
Legal/B4
»
Note: The center staple position is not supported for legalsize paper.
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Before you can use the Stackler option, your QMS 2425/2425
TURBO Print System must
„
Be configured with a high-capacity input paper deck or a pedestal
stand for proper Stackler grounding and alignment.
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▲
Caution: If you’re installing a Stackler with the pedestal stand,
check that there is a metal grounding adapter with a plastic rail
guide (for the connecting guide) installed underneath the stand. If
the plastic rail guide is missing, contact the QMS Customer
Response Center (CRC) for an upgrade kit. See appendix A,
“QMS Customer Support,” for sales and support information.
„
Be configured with an option controller card to enable communication between the printer and the Stackler.
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Your Stackler kit contains the following items:
»
„
Cable holder
„
Caution sheet (R-IM-326)
„
Data cable
„
Guide rail
„
Grounding adapter
„
Power cord
„
Printer delivery slot adapter
„
Screws (7 total—2 for each tray and 1 for the guide rail)
„
Stackler
„
Staple cartridge
Note: Keep in mind that the option controller board with interface
cable (not included in this kit) is a separately purchased option which
must be installed before you can use the Stackler. Check with your
QMS vendor for ordering information. See appendix A, “QMS
Customer Support,” for sales and support information.
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The packing materials that protect the Stackler during shipment—
cardboard, polystyrene, tape, and shipping spacers—must be
removed before you can use the unit.
Use the following procedure to unpack the Stackler.
»
Note: Save the packing material in case you ever have to move or
ship the Stackler to a new location.
▲ Caution: Remove all packing materials (explained below) before
turning on the Stackler, or you may damage it.
0 WARNING! The Stackler weighs approximately 62 lbs (28 kg). Do not
attempt to lift or move it by yourself.
ACHTUNG! Der Drucker wiegt ca. 48 kg; bitte versuchen Sie
niemals, das Gert alleine anzuheben oder zu tragen.
1
»
Remove the four banding straps.
Note: These straps may be positioned differently on your Stackler
unit.
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2
Lift the accessory box out of the carton.
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3
Have someone help you lift the Stackler out of the carton.
Note: One side of the Stackler is heavier than the other side.
»
4
Remove all tape from the exterior and the protective material
from one side of the body.
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5
Open the Stackler’s top cover and remove the spacer from
inside the body.
6
Open the front cover and remove the spacers from inside the
stapler compartment.
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Basically, setting up the Stackler involves the following steps:
„
Select the location
„
Check the option controller board version
„
Install the trays
„
Attach the connecting guide
„
Install the printer delivery slot
„
Connect the cables
„
Connect the power
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Depending on the ROM chip version of the option controller board, it
may be necessary to replace the ROM chip. You must have the option
controller board firmware version that is supplied with the Stackler
option. Option controller boards which do not require an upgrade are
clearly marked with a red-round seal. Option controller boards requiring an upgrade are unmarked.
Option Controller Upgrade Kit
This kit contains the items
needed to upgrade the option
controller board. They will
either be packaged in with
your Stackler, or they will be
sent to you by the QMS
Customer Response Center
(CRC).
„ Option controller upgrade
ROM
„ ROM puller
„ Anti-static wrist strap
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Use the following instructions to determine if you need to upgrade the
option controller board.
1
Look for a red-round seal on the option controller board.
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2
a
If it is present, you don’t need to perform an option controller
board upgrade. Continue at step 5 below to install the option
controller board.
b
If it is not present, continue at the next step to replace the
ROM chip.
Identify the socket location of the existing ROM chip, clasp
the chip with the ROM chip puller, and remove it.
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3
Make sure that the pins on the new ROM chip are aligned
with the grooves on the socket.
4
Gently insert the new ROM chip into the socket.
If you feel any resistance, check that the pins are positioned
directly over the sockets and that they are properly aligned.
▲
Caution: Do not force the ROM chip into the socket.
5
Install the Option Controller Board
Follow the steps in chapter 3, the “Installing the Option Controller
Board” section of this manual.
6HOHFWWKH/RFDWLRQ
Locate the printer according to the instructions given in chapter 2 of
the Getting Started guide. Install the printer and the Stackler on a
hard, flat surface, so that they are level with each other.
▲ Caution: For proper installation of the Stackler, the printer must be
installed on either an optional high-capacity input paper deck or an
optional pedestal stand. Installing the printer and the Stackler at
different levels may prevent paper transport. Allow ample space
around the Stackler so that it can be used correctly.
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1
Position the lower tray on the tray slot as shown and insert
the two tabs on the tray into the square slots on the body.
2
Lower the tray until it snaps into position.
Make sure there is no gap between the vertical frame and the
output tray.
3
Attach the screws provided as shown and tighten them with
your fingers.
Turn the tray screws clockwise until they lock into position.
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4
Repeat steps 1-3 to attach the middle tray, and then the
upper tray
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1
Place the printer in the installation location, and position the
body about 3'/1m from the printer.
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2
Slide the connecting guide rail (the end without the screw on
the back) into the adapter on the paper deck or the pedestal
stand.
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The Stackler is connected to the printer by a connecting guide.
This guide must be installed for correct positioning of the Stackler.
»
Note: Media jams and skewed paper feeding may occur if this
guide is not used.
0
WARNING! When attaching the connecting guide, turn off the
printer and unplug the power cord.
ACHTUNG! Bitte schalten Sie vor Montage der
Führungsschiene den Drucker aus und ziehen das Netzkabel
heraus.
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3
Tighten the screw that fastens the connecting guide to the
Stackler.
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4
Insert the metal part of the earth adapter unit into the plastic
rail guide on the adapter of either the high-capacity input
paper deck or the pedestal stand.
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▲
Caution: If you’re installing a Stackler with the pedestal stand,
check that there is a metal grounding adapter with a plastic rail
guide (for the connecting guide) installed underneath the stand. If
the plastic rail guide is missing, please contact the QMS
Customer Response Center (CRC) for an upgrade kit. See
appendix A, “QMS Customer Support,” for sales and support
information.
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5
Insert the free end of the connecting guide (the end with the
screw on the back) into the adapter on either the high-capacity input paper deck or pedestal stand.
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0 WARNING! When attaching the delivery slot, turn off the printer and
unplug the power cord.
ACHTUNG! Bitte schalten Sie vor Montage des DruckerAusgabeschachtadapters den Drucker aus und ziehen das Netzkabel
heraus.
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1
Insert the delivery slot adapter into the mounting holes on
each side of the face-up delivery slot on the printer.
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Note: If the delivery slot adapter is not fitted or is not fitted
securely, the paper may not travel into the Stackler correctly and
may jam.
»
2
Check that the adapter is hooked over the protruding lip
above the printer’s eject slot.
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Before you can use the Stackler you need to connect the data cables
and install the option controller board, if it is not already installed. The
Stackler has two I/O sockets, one for input (IN) and one for output
(OUT).
This socket...
Uses this type plug...
To connect the ...
Upper (IN)
15-pin
Printer
Lower (OUT)
14-pin
Additional Options
0 WARNING! Turn off the printer and unplug the power cord before
connecting any cables.
ACHTUNG! Schalten Sie bitte den Drucker aus und ziehen das
Netzkabel heraus, bevor Sie andere Kabel an den Drucker
anschliessen.
1
Connect one end of the data cable (supplied with the Stackler) into the upper socket on the Stackler and secure the plug
by turning the two screws clockwise.
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Note: The I/O sockets are underneath the Stackler on the side
opposite the output trays.
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2
Connect the other end of the data cable into either the print
engine option controller interface or, if installed, the output
interface on the optional input paper deck.
3
Tighten the thumb screw to ensure a good connection.
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The Stackler is connected to the printer (on the side where the controller board and the power cord are located). To prevent the power
cord from getting in the way of the Stackler, install a cable holder, and
place the cord in the holder.
1
Slide the cable holder between the printer and either the
optional input high-capacity paper deck or the pedestal
stand.
Push gently on the cable holder until it is flush with the edge of
the paper deck or the pedestal stand.
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2
Plug the printer’s power cord into the power connector on
the printer, and plug the Stackler’s power cord into the power
connector on the Stackler (at the left-rear side of the
Stackler).
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Note: Remember that only the printer’s and the Stackler’s power
cords are connected when using the pedestal stand.
»
3
Insert the remaining cord into the cable holder, letting the
plug ends hang free.
4
Plug the power cords into the power outlets.
▲
Caution: Make sure that the printer is turned off. Do not confuse
the Stackler’s, input paper deck’s, and printer’s power cord. Use
of the wrong cord could damage the Stackler.
5
Turn on the Stackler and high-capacity paper deck, if
installed, and then turn on the printer.
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The Stackler is now ready for use. We hope you enjoy the Stackler
with its giant output capacity, and exciting document finishing features—including stacking, job offset, and stapling. See appendix B,
“Technical Specifications,” in the Reference manual, for stack capacity information.
For optimum Stackler use, remember don’t
„
Rest objects on top of the Stackler trays.
„
Touch the Stackler trays during operation.
„
Put your hand all the way into the stapler compartment unless
instructed to do so.
After installing the Stackler, you should print a test staple page to
ensure that the staple cartridge is adequately advanced. To print a
test staple page, select one of the Stackler output bins as the default
output bin (Operator Control/Outputbin menu), and then print a status
page by pressing the Status Page key on the printer control panel.
If the staples do require advancing, you will see a series of up to 12
staples placed along the side of the sheet. If the staples were
advanced correctly, no staples will be placed on the sheet. If the staples were not advanced correctly, refer to the “Replacing the Staple
Cartridge” section of this addendum.
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The tray chaining feature of your QMS 2425/2425 TURBO printer normally works by detecting a paper out condition from the input cassette
or high-capacity input paper deck. When this occurs, the printer automatically begins feeding from another input bin loaded with the same
size paper.
When you are printing to the Stackler, however, the printer will chain
from the upper or lower cassettes only to the high-capacity paper
deck.
»
Note: If the paper deck is not installed, the printer will chain only from
the upper and lower cassettes.
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When stapled jobs or mixed jobs (stapled and non-stapled) are sent,
the bins will become full at 90% full (27 stapled sets or 270 sheets).
This is to prevent the output tray from jamming or detecting a false
jam caused by the increased stacking height of stapled jobs. When
the bin fills, the printer displays a message indicating that you should
empty the output bins. The normal tray capacity is approximately 500700 sheets for non-stapled letter/A4 print jobs.
At all times, the stacking capacity of your QMS 2425/2425 TURBO
can vary depending on factors such as paper size and weight, paper
humidity, and the type of paper used in printing.
5HPRYDORI3DSHU)URP2XWSXW%LQV
The Stackler detects the stacking volume in order of upper, middle,
and lower bin. The Stackler does not try to detect the next bin if the
upper bin is still full; therefore, the Stackler cannot detect the removal
of the paper if you remove paper from the middle bin and lower bin
only after all bins became full.
»
Note: QMS recommends that when the output bins are full, you
remove paper from all bins instead of just an individual bin.
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Stapling applies only to complete print jobs. You cannot staple within
a job.
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If the stapler runs out of staples while it is in use, the printer automatically stops. Use the following procedure to replace the staple
cartridge.
▲ Caution: Only replace the staple cartridge when the stapler has run
out of staples. Removing the staple cartridge before it has run out of
staples can damage the stapler.
»
Note: The Operator/Output Finishing/Staple option cannot be used
when the Operator/Output Finishing/Outputbin/Face-up option is On.
3URFHGXUH
1
Remove any sheets held in the staple tray area.
2
Open the stapler front cover.
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3
Note the position of the staple unit.
If the staple unit is not in the home position (position next to the
door), then verify that there is no paper in the staple tray area and
close the staple door. The finisher will advance the stapler unit to
the home position. Once the finisher stops the advancing of the
stapler unit, then open the staple door.
0
WARNING! Never insert your fingers all the way into the open
stapler compartment, unless instructed to do so.
ACHTUNG! Stecken Sie niemals Ihre Finger in die offene
Klammervorrichtung, es sei denn, Sie werden dazu aufgefordert.
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4
Remove the staple cartridge.
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Note: There may be a single sheet of staples (an aligned row of flat,
connected staples) that is currently being fed to the staple head. If
this sheet is removed, then a test staple page will be required or blank
staple jobs will result until a sheet of staples from the new staple
cartridge can be advanced. QMS recommends that you do not
remove the sheet of staples that is currently being fed to the staple
head unless that sheet of staples has been damaged.
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5
Load a new staple cartridge.
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6
Push the staple cartridge in until it is firmly seated.
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7
Pull the stapler unit back up to its original position.
8
Using the tip of a pointed object, such as the tip of a push
pin or pencil, press gently on the test staple button once to
bring the staples to the ready position.
Note: Be careful, too much pressure may damage the test staple
button.
»
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9
7HVW6WDSOH%XWWRQ
Close the front cover.
Printing and stapling will resume normally, unless the staples do
not advance correctly.
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10 Printing and stapling will resume normally, unless the staples do not advance correctly.
If the staples are not advanced, any print job that was being stapled when the staple out condition occurred may not be stapled
correctly. Take one of the following actions:
„
Continue printing the job. (You may want to do this if you’re
printing a large job.)
Note: If the staples are not advanced to the correct position,
the printer will advance the stapler once for each staple job
received; so several copies of your stapled sets may not be
stapled correctly. If the print engine detects that a test staple
is needed, the next calibration page, status page, or startup
page printed will serve as the test staple job, and up to 10
test staples will be placed along one side of the page. If the
staples are advanced to the correct position, the next staple
job will be stapled correctly.
»
„
Print a test staple job to advance the staples to the proper
staple position.
Press the Print Status key on the control panel, and select
Yes. A standard or advanced status page prints. Up to 10 test
staples will be placed along one side of the status page. The
printer is now ready to resume normal operation.
4060RGHO6WDFNHU
The QMS Model 3100 Stacker for your QMS 2425/2425 TURBO Print
System gives you the ability to stack up to 3100 letter-size sheets face
down. Attaching this stacker enables you to print large jobs without having to remove 500 sheets from the face-down output tray when it fills.
»
Note: There are two stackers available. One works with only 8.5"x11"
paper, and the other works only with A4 paper. Make sure that your
print job is set up to print only on 8.5"x11" paper or only on A4 paper.
The stacker will jam if other paper sizes are selected.
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You must physically attach the Model 3100 Stacker to the face-up tray
slot on the QMS 2425/2425 TURBO. No electrical connections are
necessary and no maintenance is needed. Installation is as simple as
pushing the stacker up to the printer, changing a menu selection, and
printing.
1
Remove the face-up tray on the left side of the printer.
)DFHXS7UD\
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2
Unpack the QMS Model 3100 Stacker and check for the following:
„
4 casters
„
1 wrench
„
alignment bar
„
2 screws
„
flat piece of letter or A4 size plastic
3
Remove all the shipping tape.
4
Screw the four casters into the bottom of the stacker and
tighten them with the supplied wrench.
5
If you are using a high-capacity input paper deck with your
printer, remove the two screws on the face of the left side of
the paper deck.
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6
Place the alignment bar over the holes in the side of the
paper deck and fasten them with the two screws supplied
with the stacker.
7
Roll the stacker up to the printer until it touches the printer.
▲
Caution: Be sure to position the stacker between the alignment
bar guides.
8
Push the rubber brake against the floor to help stabilize the
stacker against the printer.
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9
In the printer’s Operator Control/Face-up Order menu select
Reverse.
See the next section for details on this menu option.
10 Select the face-up tray from the Operator Control/Output Bin
menu.
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11 Send a print job to the printer to test the operation of the
stacker.
»
Note: Your QMS Model 3100 Stacker will accommodate 2750
sheets of 20 lb (75 g/m2 ) paper or 3100 sheets of 16 lb (60 g/m2 )
paper. If your paper stack shows excessive curl and is not lying
flat in the tray, stacking problems may occur. If you see this, stop
the printing job by taking the printer off line and turn over the
paper in the cassette or paper deck. Begin printing again, and the
paper stack should be flat.
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A new option allowing you to print face-down in the QMS Model 3100
Stacker.
Menu
Operator Control/Face-up Order
Choices
Normal
Reverse
Default
Normal
Notes
Choose Normal for printing to the face-up output tray.
Choose Reverse for printing to the QMS Model 3100
Stacker.
™
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„
“Replacing the Fixing Assembly” on page 9-2
„
“Replacing the Transfer Charging Roller and Gear Assembly” on
page 9-6
„
“Replacing the Feed and Retard Rollers” on page 9-9
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After about every 350,000 prints, the fixing assembly, the transfer
charging roller and gear assembly, as well as the feed and retard rollers should be replaced.
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Your User Maintenance kit contains the following items:
„
Fixing assembly (1)
„
Transfer charging roller and gear assembly (1)
„
Feed and retard rollers (4 for printer and 2 for paper deck)
„
Gloves (1 pair)
If anything is missing, call your QMS vendor. See appendix A,“QMS
Customer Support,” for locations and telephone numbers.
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0 WARNING! Be careful; the area around the fuser assembly is hot.
ACHTUNG! Seien Sie vorsichtig; die Umgebung der Fixiereinheit ist
heiß.
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Open the left cover.
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If the duplexer is installed, press down on its green tab, and
pull the duplexer out using both hands.
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Push down on the levers on both ends of the fixing assembly
to unlock it.
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Lift out the fixing assembly with both hands.
Note: Avoid touching any other areas on the fixing assembly.
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Seat the new fixing assembly on the fixing assembly guide
rails.
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Push the fixing assembly all the way into the printer.
7
Press down to secure the fixing assembly into place, and
move the levers up to lock the fixing assembly.
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If the duplexer was removed earlier, reinstall it.
See chapter 8, the “Installing the Duplexer Assembly” section, for
installation instructions.
9
Close the left cover.
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▲ Caution: Always wear the gloves when replacing the transfer
charging roller and gear assembly to prevent any finger oil or other
contaminants clinging to the surface of the roller. These may reduce
print quality.
0 WARNING! Turn off the printer, unplug the power cord, and
disconnect any interface cables before replacing the transfer
charging roller and gear assembly. Be careful because the fixing
assembly and other internal parts become very hot.
ACHTUNG! ACHTUNG! Ziehen Sie den Netzstecker aus der
Steckdose bevor Sie den Drucker reinigen.
Keep the following in mind when replacing the transfer charging roller
gear assembly:
„
Always wear the gloves provided to prevent any finger oil,
scratches, or other contaminants, which may affect print quality,
from clinging to the surface of the roller.
„
Don’t touch or clean the transfer charging roller and gear assembly when replacing it.
„
Wash off any toner from your hands or clothing immediately with
cold water.
„
Don’t remove the protective sheet on the transfer charging roller
until the gear assembly is securely positioned.
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,QVWDOOLQJWKH
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Open the top cover and remove the toner cartridge.
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Push up on the triangular shaped parts of the roller.
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Lift the gear end of the roller assembly to a vertical position,
pull it away, and remove it.
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1
Peel the filament tape from the transfer charging roller and
remove the protective sheet by slowly and gently pulling it
upwards.
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Note: To protect the surface of the roller, wear the gloves while
peeling off the filament tape.
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,QVWDOOLQJWKH
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2
Insert the new transfer charging roller and gear assembly by
placing its tip in the roller slot and pushing the roller down
until it’s correctly positioned in the printer.
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3
Reinsert the toner cartridge.
4
Connect the power cord and turn the printer on.
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Keep the following in mind when replacing the feed and retard rollers:
„
All feed and retard rollers (four for the printer and two for the
optional paper deck) are identical in appearance and functionality.
5HSODFHWKH)RXU3ULQWHU)HHGDQG5HWDUG5ROOHUV
Use this procedure to replace the feed and retard rollers for both the
upper and lower cassettes. Replace all four rollers at the same time,
even if only some are worn out. Do not mix new and old rollers.
»
Note: The feed and retard rollers are located in the same area of the
cassette compartment for both the upper and lower cassettes.
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0 WARNING! Turn off the printer, unplug the power cord, and
disconnect any interface cables before replacing the feed and retard
rollers.
ACHTUNG! Bevor die Zufuhr- und die Rückhalte-Rolle ersetzen,
müssen Sie den Drucker ausschalten und das Netzkabel des
Druckers sowie alle Interface-Kabel ausstecken.
1
»
Remove both universal media cassettes (upper and lower)
from the printer. Pull each cassette all the way out until it
stops and then slightly lift up the front to release the cassette from the drawer.
Note: The universal cassettes operate like drawers and are not
normally removed when loading or unloading media in the
cassettes. However, they must be completely removed to replace
the feed and retard rollers.
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,QVWDOOLQJWKH
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2
Locate the two feed and retard rollers in the upper cassette
compartment.
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3
Turn the roller gently so you can reach the tab easily.
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4
Remove the lower roller first.
Pull the tab to release the roller, and then slide it out.
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5
Repeat steps 2 through 4 to remove the lower cassette compartment feed and retard rollers.
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6
Slide the new feed and retard rollers onto the upper silver
metal rod first, and pull to check that it’s secure.
6OLGHUROOHUVRQXSSHUPHWDOURG
Note: When inserting the new roller, ensure the following:
»
„
The roller is secure by pulling it once by the tab.
„
The roller is engaged with the gear by rotating it in each
direction several times.
„
The tab is facing away from the rod.
7
Insert the new lower roller in the same way.
8
Repeat steps 6 and 7 to replace the lower compartment
rollers.
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9
»
Replace the two universal paper cassettes into their compartments. Position the cassette at a slight upward angle to
align it with the guide rails.
Note: It may take a few minutes to properly adjust the cassettes
on their guide rails and slide them back in the printer.
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0 WARNING! Turn off the printer, unplug the printer and optional paper
deck power cords, and disconnect any interface cables before
replacing the feed and retard rollers.
ACHTUNG! Bevor Sie die Zufuhr- und die Rückhalte-Rolle ersetzen,
müssen Sie den Drucker ausschalten und das Netzkabel des
Druckers, der zusätzlichen Papierzufuhreinheit sowie alle interfaceKabel ausstecken.
Use this procedure to replace the optional paper deck feed and retard
rollers. Replace both rollers at the same time, even if only one is worn
out. Do not mix new and old rollers.
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,QVWDOOLQJWKH
0DLQWHQDQFH
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1
Open the paper pick-up cover.
)HHGDQG
5HWDUG5ROOHU
2
With your left hand, pull on the tab to release the upper
roller, then use your finger to slide and remove it.
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3
Remove the lower roller as in described in step 2.
4
Insert the new upper roller first.
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Note: When inserting the new roller ensure the following:
„
The roller is secure by pulling it once by the tab.
„
The roller is engaged with the gear by rotating it in each
direction several times.
„
The tab is facing away from the rod.
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5
Insert the new lower roller.
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Close the paper pick-up cover.
7
Plug in the printer and optional paper deck power cords,
connect the interface cables, and turn on the power.
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„
Sources of customer support on page 2
„
QMS world-wide offices on page 5
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Several sources of help and information are available, depending on
the type of help you need:
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Your local vendor (the one from whom you bought the printer) may be
best equipped to help you. Your vendor has specially trained service
technicians available to answer questions, and the equipment to analyze your printer problems.
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Often, “printing” problems have more to do with the application being
used than with the printer. In this case, the application manufacturer
is the best source of help.
4)$;
Q-FAX, a QMS information retrieval service, provides application
notes, technical support notes on common printing problems, and
information about printer specifications, options, accessories, consumables, and prices.
In the United States and Canada, call (800) 633-7213 to reach QFAX. In all other countries, call (334) 633-3850. Have your fax number
handy when you call (or place the call from your fax machine's handset).
You can choose to have either a directory (a list of currently available
documents) or a specific document sent to you. The first time you call,
request the directory (press 2 on your phone or fax keypad when
prompted). Then call back to request specific documents. You can
order up to three documents per call.
»
$
Note: FAQ numbers may be subject to change, so you may want to
obtain a directory of Q-FAX documents before requesting a specific
document.
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6XSSRUW
7KH406&RUSRUDWH%XOOHWLQ%RDUG6\VWHP
The QMS Corporate Bulletin Board System (BBS) contains technical
support notes, application notes, drivers, patches, and utilities, and
you may leave technical questions not requiring an immediate
response on electronic mail for the Sysop (System Operator).
The bulletin board [(334) 633-3632] operates at 1200, 2400, 9600,
and 14400 baud, 8 data bits, no parity, 1 stop bit, with XMODEM,
YMODEM, and ZMODEM capabilities. Contact the QMS Customer
Response Center (CRC) for more information about the bulletin
board.
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Through CompuServe, you ask general (non-technical) questions,
share information with other users, and access printing information
and programs. When you use CompuServe, type go qmsprint↵ to
go directly to the forum where QMS is located. The QMS library section contains application notes, printer drivers, utilities, technical information, and announcement files.
,QWHUQHW
The QMS server provides access to technical reports, new product
announcements, a trade show schedule, and other general information about QMS.
If you have access to the World Wide Web, you can view the QMS
home page at http://www.qms.com/. The QMS ftp resource is
ftp.qms.com.
406&XVWRPHU6XSSRUW
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You can contact the QMS Customer Response Center (CRC) in three
different ways:
„
Telephone—You can call the CRC at (334) 633-4500 (US)
Monday–Friday, 7:00 am–6:00 pm, Central Time.
Note: If you call for assistance, have the following information
ready so our technicians can help you more quickly:
»
; Your phone number, fax number, and shipping address
; A description of the problem
; The printer model
; The type of host computer you’re using
; The type and version of operating system you’re using
; The interface you’re using, and, if serial, the protocol (for
example, XON/XOFF)
; The application and version you’re using
; The emulation you’re using
; Your printer firmware version (listed on the status/start-up
pages)
$
„
Fax—You can fax questions to the CRC at (334) 633-3716 (US).
Provide the same information as listed above, and indicate
whether you would like a faxed or a phoned reply.
„
Internet—If you have access to the World Wide Web, you can
access the CRC through the QMS home page at
http://www.qms.com/
406785%23ULQW6\VWHP2SWLRQV
406:RUOG
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406:RUOGZLGH2IILFHV
4068QLWHG6WDWHVDQG/DWLQ$PHULFD
General Contact
1 (334) 633-4300
Fax 1 (334) 633-4866
Email [email protected]
Internet http://www.qms.com
Customer Response Center (CRC)
Technical Assistance
1 (334) 633-4500
7:00 am–6:00 pm Central Time
Fax 1 (334) 633-3716
Internet http://www.qms.com
Bulletin Board Service
1 (334) 633-3632
Latin America Fax
1 (334) 639-3347
National Service
Service Information, Installation, and Maintenance Pricing
1 (800) 762-8894
On-Site Service and Depot Repair Information
1 (800) 858-1597
7:00 am–7:00 pm Central Time
Spare Parts Ordering and Information
1 (334) 633-4300 x2530
8:00 am–5:00 pm Central Time
406&DQDGD
General Contact
1 (514) 333-5940
Fax 1 (514) 333-5949
Supplies and Accessories
1 (800) 268-0343 x223
National Service
On-Site Service and Depot Repair Information
1 (800) 268-4969
8:30 am–7:00 pm Eastern Time
Spare Parts Ordering and Information
1 (905) 206-9234 x238
8:30 am–5:00 pm Eastern Time
Bulletin Board Service
1 (905) 206-0084
406LQ-DSDQ
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General Contact
(+81)- 3 3779-9600
Fax (+81)-3 3779-9650
Internet http://www.qmsj.co.jp
406LQ/DWLQ$PHULFD
General Contact
Cra 43 DD#8-42
Officina 201
Medellin, Colombia
(+57) (4) 312 13 70
Fax (+57) (4) 268 92 97
406(XURSH
$XVWUDOLD
Anitech
Sydney Business & Tech. Centre
52/2 Railway Parade
2141 Lidcombe NSW
Australia
(+61) 2–9901 3235
Fax (+61) 2–9901 3273
%HQHOX[
Planetenbaan 60 ‘Corner Plaza’
3606 AK Maarssen
Belgium, NetherThe Netherlands
lands, and all
(+31) 346–551333
unlisted countries
Fax (+31) 346–550170
Internet http://www.qms.nl
)UDQFH
Vélizy Plus
1 Bis, Rue du Petit Clamart
78142 Vélizy Cedex
France
(+33) 1–410 79 393
Fax (+33) 1–408 30 110
*0%+
Germany and
Austria
$
Willstätterstrasse 10
40549 Düsseldorf
Germany
(+49) 211–596 1333
Fax (+49) 211–596 1397
406785%23ULQW6\VWHP2SWLRQV
,WDO\
Via della Repubblica 56
43100 Parma
Italy
(+39) 52–1231 998
Fax (+39) 52–1232 902
1RUGLF
Arenavägen 41, 6th floor
121 77 Johanneshov
Sweden, Finland,
Sweden
Norway, and
(+46) 8–600 01 30
Denmark
Fax (+46) 8–600 01 33
6RXWK$IULFD
6SDLQ
8.
United Kingdom
and Ireland
Saskay House
Unit 24 Sunninghill Business Park
Peltier Road, Sunninghill, Johannesburg
Republic of South Africa
(+27) 11–807 6957
Fax (+27) 11–807 6960
Josefa Valcárcel 8
28027 Madrid
Spain
(+34) 1– 742 5013
Fax (+34) 1–742 3152
Old Bridge House, The Hythe
Staines, Middlesex TW18 3JF
United Kingdom
(+44) 1784–442255
Fax (+44) 1784–461641
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Accessing the Kanji fonts 4-13
ADF 5-23
Cleaning 5-37
Maintenance 5-37
ADF option
Specifications 5-47
Administration password 6-9
Adobe
PhotoShop 3-11
Aldus 3-11
AppleTalk
Connection 3-7
See also LocalTalk
Testing communication 3-10
Attaching
Model 3100 Stacker to printer 8-32
Automatic Document Feeder
Cautions 5-24
CrownCopy 5-23
Baud
Baud rate menu (Serial) 3-23
Baud Rate menu (Serial)
Serial 3-23
Brightness option 5-36
Bulletin board, QMS A-3
&
Cabling
LocalTalk 3-8
Macintosh 3-8
PC interface 3-17
Card
Installing 4-5
Security 6-8
Using 4-5
Cleaning
ADF, scanner 5-37
Scanner 5-37
Communication
Testing, Macintosh 3-10
Configuration
CrownCopy 5-28
Connection
Serial port 3-18
Copy menu 5-28
Brightness option 5-36
Copy option 5-31
Number of Copies option 5-31
Copy option
see CrownCopy 5-31
Copying
CrownCopy configuration 5-28
Scanner 5-21
CrownCopy
ADF 5-26
ADF Specifications 5-47
Automatic Document Feeder 5-23, 526
Brightness adjustment 5-36
Cofiguration 5-28
Configuration 5-28
Copying 5-21
Installation 5-13, 5-15
Memory 5-26
Menu Options 5-31
Requirements, print system 5-13
SCSI ID 5-17
Setup 5-13
Technical Specifications 5-45
custom mode 5-32
Customer Response Center (CRC),
QMS A-4
Customer support, QMS A-2
'
Dark adjustment 5-36
Data Bits menu (Serial) 3-24
Device numbers, hard disks 5-9
Disk cache
,
Intellifont SIMM 4-13
Disk fonts
Installing 4-5
Using 4-5
Documentation
Overview of this manual 1-2
Downloading optional emulation 4-2
Driver
Macintosh, print 3-10
PC 3-19
Duplexer
Installation 8-2
Duplexer assembly 8-2
(
Emulation
Downloading optional 4-2
Installing an emulation 4-4
Optional, downloading 4-2
Using an emulation 4-4
Emulation menu
Serial 3-20
End job mode
%%EndOfDocument 3-22
<ESC>%12345X 3-22
HP EOD 3-22
QMS EOD 3-22
End Job Mode menu
Serial 3-22
Envelope feeder 7-12
Configuring printer 7-15
Extension tray 7-14
extension tray 7-14
Installing 7-12
Loading envelopes 7-15
Pressure plate 7-14
Selecting envelopes 7-12
)
Face-Up order 8-34
Menu option 8-34
Flow control
406785%23ULQW6\VWHP2SWLRQV
Hardware 3-24
Software, receive 3-24
Software, transmit 3-24
Fonts
Card 4-5
Disk 4-5
Installing disk fonts 4-4
Intellifont SIMM 4-9
Optional 4-5
Optional, card 4-5
Using disk fonts 4-4
+
Hard disk
Device numbers 5-9
External 5-2
Identifying 5-9
Removing an internal IDE 5-9
Hardware flow control 3-24
Hardware requirements 4-10
Hdwe Flow Ctl menu (serial) 3-24
HP EOD 3-22
,
IDE hard disk 5-13
Kanji 4-16
Ignore Par. Err. menu (serial) 3-23
ImageServer 4-20
Installation
CrownCopy 5-13, 5-15
Emulations 4-4
Fonts 4-4
Kanji font IDE hard disk 4-18
Intellifont SIMM 4-9
Disk cache size 4-13
Installing 4-11
Interface
Serial parameters, setting 3-19
Internet A-3
Invalid password 6-11
,QGH[
.
Kanji
Fonts 4-17
Fonts, accessing 4-18
Hardware requirements 4-17
Internal IDE font hard disk 4-16
Option kit 4-18
Related files 4-17
Software requirements 4-17
Kanji Fonts
Kanji Fonts 4-10
Kanji option kit
Accessing the Kanji fonts 4-13
hardware requirements 4-10
Kanji SIMM
Installing 4-11
Key
Security 6-8
Kit
Kanji font internal IDE hard disk 4-16
/
Lamp, scanner, replacing 5-39
LocalTalk 3-7
Cabling 3-8
See also AppleTalk
0
Macintosh
Cabling 3-8
Driver, print 3-10
Software, printing 3-10
SystemLoader 2-13
Testing communication 3-10
Updating print system software 2-13
Maintenance
Scanner lamp 5-39
Maintenance Kit
Replacing fixing assembly 9-2
Replacing the Feed and Retard Rollers
9-9
,
Replacing the Transfer Charging
Roller 9-6
Manual
Contents 1-2
Overview 1-2
Typographic conventions 1-4
Memory
Collation 5-26
CrownCopy 5-26
Disk cache 4-13
Duplexing 5-26
Stapling 5-26
Menu
See Configuration menu 5-28
Menu option 8-34
Min K Spool menu
Serial 3-21
Mode menu
Serial 3-20
Model 3100 Stacker 8-32
Administration 6-9
Invalid 6-11
Using 6-11
PC
Driver 3-19
Software, printing 3-19
Updating print system software 2-15,
2-16
PCL 5
Intellifont SIMM 4-9
PhotoShop 3-11
Printer
Reinstalling the controller board 2-5
Removing controller board 2-2
Printer driver
Macintosh 3-10
Printer options
4-4
Product registration 4-10, 4-17
PS Protocol 3-26
1
4
Network
Interface 3-3, 3-6, 3-15
Number of Copies option 5-31
Q-FAX A-2
QMS
Customer Response Center (CRC) A4
World-wide offices A-5
QMS EOD 3-22
3
Paper Deck
Adjusting paper size 7-8
Capacity 7-2
Installing option controller 7-6
Loading paper 7-11
Opening paper compartment 7-4
Paper pick up cover 7-3
Paper sizes 7-2
Parity
Errors, ignore 3-23
Ignore errors 3-23
Serial 3-23
Parity menu
Serial 3-23
Password
,
5
Rcv Sw Flow Ctl menu (serial) 3-24
Removing
Controller board 2-2
Internal IDE hard disk 5-9
Removing controller board 2-2
Resolution, scan 5-36
6
Scaling 5-34
Scan resolution 5-36
Scanner
406785%23ULQW6\VWHP2SWLRQV
Cleaning 5-37
Copying 5-21
Lamp, replacing 5-39
Maintenance 5-37
Technical specifications 5-45
SCSI ID
CrownCopy 5-17
Select mode 5-36
Serial 3-26
Baud Rate menu 3-23
Data Bits menu 3-24
Emulation menu 3-20
End Job Mode menu 3-22
3-22
Hardware control 3-24
Hdwe Flow Ctl menu 3-24
Ignore Par. Err. menu 3-23
Menu 3-19
Min K Spool menu 3-21
Mode menu 3-20
Parameters, setting 3-19
Parity menu 3-23
PS Protocol menu 3-26
Rcv sw flow Ctl menu 3-24
Software control, receive 3-24
Software flow control
Transmit 3-24
Spool Timeout menu 3-21
Stop Bits menu 3-24
Xmit software flow control menu 3-24
Service
United States A-4
Setup
CrownCopy 5-13
SIMM
Intellifont 4-9
Software
Macintosh, printing 3-10
Software flow control 3-24
Receive 3-24
Transmit 3-24
Software requirements 4-10
Macintosh system software 4-10
,QGH[
PC system software 4-10, 4-17
Specifications 5-47
ADF 5-47
Spool Timeout menu (serial) 3-21
Spooling
Memory 3-21
Timeout 3-21
Stacker
Installing the QMS Model 3100 8-31
Stackler 8-5
Stapling 8-6, 8-26
Stop Bits menu (serial) 3-24
Support, QMS
Bulletin board A-3
Customer A-2
Internet A-3
Technical A-4
World-wide A-5
System Software
SystemLoader 2-13
Updating via Macintosh 2-13
Updating via PC 2-15, 2-16
SystemLoader 2-13
7
Technical specifications
ADF 5-47
Scanner 5-45
Technical support, QMS A-4
Timeout
Spooling 3-21
Tray assembly 2-2
;
Xmit Sw Flow Ctl menu (serial) 3-24
Serial 3-24
,

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