42004-671L2B

42004-671L2B
PUB.: 42004-671L2B
GAI-TRONICS® CORPORATION
A HUBBELL COMPANY
SSM101 Card Rack Assembly
Installation, Operation and
Maintenance Manual
TABLE
OF
CONTENTS
Confidentiality Notice ................................................................................................................1
System Overview.........................................................................................................................1
System Design Considerations ...................................................................................................2
Capacities/Limitations........................................................................................................................ 2
SmartSeries Station and Central Power Amplifier ............................................................................ 2
Installation .................................................................................................................................3
Card Rack Installation....................................................................................................................... 3
Central Power Amplifier Installation................................................................................................. 4
Field Wiring Connections................................................................................................................... 5
Central Power Amplifier Speaker Wiring Guidelines ..................................................................................... 7
Plug-in PC Board Installation ............................................................................................................ 8
Power ................................................................................................................................................. 8
Installing SmartSeries Amplifiers ...................................................................................................... 9
Setting the Amplifier Address........................................................................................................................ 9
Operation .................................................................................................................................12
Page Line Priorities.......................................................................................................................... 12
Field Station User............................................................................................................................. 12
Page Line and Party Line Operation............................................................................................................. 12
Central Power Amplifier.................................................................................................................. 12
Optional Ancillary Equipment .................................................................................................13
Audio Messenger Interface .............................................................................................................. 13
Building Entrance Protection Barrier.............................................................................................. 13
System Status and Status Reporting.........................................................................................14
Device Fault Messages................................................................................................................................. 14
Device Restore Messages ............................................................................................................................. 14
Page Messages............................................................................................................................................. 15
System Printer.................................................................................................................................. 15
GAI-Tronics Corporation P.O. Box 1060, Reading, PA 19607-1060 USA
610-777-1374 „ 800-492-1212 „ Fax: 610-796-5954
VISIT WWW .GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
TABLE
OF CONTENTS
System Startup and Shutdown .................................................................................................16
Cold Starting the System ................................................................................................................. 16
Warm Starting the System............................................................................................................... 16
System Shutdown............................................................................................................................. 16
The Programming Process.......................................................................................................17
ADVANCE System Files.................................................................................................................. 18
The .hot File ................................................................................................................................................ 18
The .cfg File ................................................................................................................................................ 18
Process Flow..................................................................................................................................... 19
Maintenance.............................................................................................................................20
General Information......................................................................................................................... 20
Troubleshooting Guide..................................................................................................................... 20
System Hum or Buzz ................................................................................................................................... 20
Static Charges.............................................................................................................................................. 20
Audio Voltage ............................................................................................................................................. 20
Troubleshooting the Card Rack.................................................................................................................... 21
Master Control Unit (MCU) Status Indicators.............................................................................................. 21
Troubleshooting the MCU ........................................................................................................................... 22
Page/Party® Interface Card (PPI) Status Indicators....................................................................................... 22
Troubleshooting the PPI Card ...................................................................................................................... 23
Amplifier Zone Interface (AZI) Indicators ................................................................................................... 24
Troubleshooting the AZI.............................................................................................................................. 24
Recommended Spare Parts .............................................................................................................. 26
Reference Material ...................................................................................................................26
Specifications ...........................................................................................................................26
Electrical ..................................................................................................................................................... 26
Environmental ............................................................................................................................................. 26
Mechanical .................................................................................................................................................. 26
GAI-Tronics Corporation P.O. Box 1060, Reading, PA 19607-1060 USA
610-777-1374 „ 800-492-1212 „ Fax: 610-796-5954
VISIT WWW .GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
PUB.: 42004-671L2B
GAI-TRONICS® CORPORATION
A HUBBELL COMPANY
SSM101 Card Rack Assembly Installation,
Operation, and Maintenance Manual
Confidentiality Notice
This manual is provided solely as an installation, operation, and maintenance guide and contains sensitive
business and technical information that is confidential and proprietary to GAI-Tronics. GAI-Tronics retains
all intellectual property and other rights in or to the information contained herein, and such information may
only be used in connection with the operation of your GAI-Tronics product or system. This manual may not
be disclosed in any form, in whole or in part, directly or indirectly, to any third party.
System Overview
The Model SSM101 Card Rack Assembly is the central control device of a SmartSeries system, which is
designed to control a single-zone SmartSeries system and central amplifiers. This system configuration
provides health checking (supervision) for the Page/Party® system’s page line and party line 1 cable,
handset/speaker amplifiers and station speakers. Additionally, it allows the ability to connect up to seven
power amplifiers for central amplifier page broadcast. Should a fault be detected within the SmartSeries
zone, a printer prints a record of the event.
SmartSeries handset stations and power amplifiers permit the operator to page individuals throughout the
system. Additionally, two-way (telephone type) conversation can occur between stations on a party line.
Single party line systems and five party line systems are available. Refer to Figure 1 for typical system
diagram.
Figure 1. Typical System Diagram for the SSM101 Card Rack
GAI-Tronics Corporation P.O. Box 1060, Reading, PA 19607-1060 USA
610-777-1374 „ 800-492-1212 „ Fax: 610-796-5954
VISIT WWW .GAI-TRONICS.COM FOR PRODUCT LITERATURE AND MANUALS
SSM101 CARD RACK ASSEMBLY INSTALLATION, OPERATION AND MAINTENANCE MANUAL
Pub. 42004-671L2B
PAGE 2 of 26
System Design Considerations
Carefully plan the system layout before installation. Install handset stations in locations that allow for
convenience, accessibility, and personnel safety. For comprehensive speaker sound coverage, consider the
quantity and location of the loudspeakers—particularly in areas of high ambient noise or reverberation.
Also, carefully plan the layout to minimize the amount of cable required for each installation. This is
especially important because all SmartSeries stations are wired in a branch configuration. GAI-Tronics
can supply multi-conductor cable designed specifically for this system. GAI-Tronics standard cable has
600 V insulation and is Underwriters Laboratory (UL) rated for power cable tray use.
If you need assistance in speaker lay-out, refer to GAI-Tronics Speaker/Horn Installation Manual
(Pub. 42004-135) for layout and speaker placement information.
Capacities/Limitations
SmartSeries Stations—A maximum of 200 SmartSeries stations may be connected to the PPI card in the
SSM101 Card Rack.
Speakers—Only one speaker can be connected to a SmartSeries station if the station is supervising the
speaker. If speaker supervision is not being used, up to four speakers can be connected to a single station
in low noise areas. We recommend a maximum of two speakers be connected to a single station in high
noise areas.
Central Power Amplifiers—A maximum of seven central power amplifiers may be connected to the AZI
card of the SSM101 Card Rack.
Central Power Amplifier Input Cable—One No. 18 to 20 AWG shielded, twisted pair cable is required
for each amplifier.
GAI-Tronics System Cable—The recommended maximum cable distance from the card rack to a
SmartSeries station is 5,250 feet (1600 m).
GAI-Tronics Speaker Cable—The recommended maximum cable distance from a SmartSeries station to
an 8-ohm speaker is 75 feet (22.86 meters). The maximum cable distance from a SmartSeries station to a
16-ohm speaker is 150 feet (45.72 meters).
SmartSeries Station and Central Power Amplifier
SmartSeries stations require 120 V ac power. GAI-Tronics system cable contains a No. 14 AWG wire
triplet for distributing ac power to the SmartSeries stations. This wire can carry a maximum of 15 amps.
Each station requires approximately 0.5 amps maximum; therefore, up to 30 SmartSeries stations can be
connected to a single power circuit. Additional stations must be powered by additional power circuits.
Typically central power amplifiers are supplied with a modular ac power cord which plug into a standard
15 A power receptacle.
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Installation
Card Rack Installation
The SSM101 Card Rack is designed for wall or surface mounting. Refer to Figure 2 for the card rack
outline. Consider the following when deciding on a mounting location:
1. Is there adequate space provided to the right side of the card rack for access to the terminal blocks,
ac power cable and printer cable connections?
2. Can the mounting surface support the weight of the field cable when it is connected to the card rack?
3. Is a 120 V ac power receptacle located within 6 feet of the card rack? (A modular line cord is supplied
with the card rack.)
4. If connecting a printer, is there a suitable location to install the printer so that the printer cable easily
reaches the card rack?
Figure 2. SSM101 Card Rack Outline
To mount the card rack, secure the card rack to the mounting surface using the four slotted mounting holes
on the rear flanges. Use 0.25-inch appropriately sizeddiameter screws or bolts to support the weight of the
card rack, which is approximately 10 pounds when the plug-in cards are installed.
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Central Power Amplifier Installation
1. Ensure the installation conforms to all applicable local electrical codes.
2. Use only properly grounded ac receptacle for ac power connection to reduce the risk of shock hazards
as well as lessen possible noise to the unit.
3. Avoid running input and output signal cabling near high voltage/high electromagnetic sources.
4. The total power distribution to the speakers MUST NOT exceed the amplifier’s rated output wattage.
See vendor-supplied installation and operation manual for more details.
The installer should document each amplifier address and a description of the amplifier location. This
information is needed during startup.
Address
The address is a unique hexadecimal number assigned to a central amplifier. These
addresses are pre-programmed and require no user adjustment of settings.
Description
This is a brief description of the central amplifier’s location. This description
appears on the printer to help locate the amplifier. The description can be a
maximum of 40 characters in length.
Table 1. Central Amplifier Addresses and Descriptions
Address
Description
Amplifier
No.
B0
1
B1
2
B2
3
B3
4
B4
5
B5
6
B6
7
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Field Wiring Connections
Two 16-terminal plugs are provided on the side of the card rack for connecting the GAI-Tronics standard
Page/Party® system cable (Figure 3) and up to seven central power amplifiers (Figure 4). Remove the plug
from the mating receptacle to make cable termination easier. The locking screws at either end of the plug
may need to be unscrewed to remove the plug.
Figure 3. Page/Party® Connection Detail
Figure 4. Amplifier Connection Detail
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The conductors of the GAI-Tronics standard system cable are terminated as outlined in the following table.
The receptacles on the card rack are labeled to indicate the function of each terminal.
Table 1
Page/Party System Cable Connections
®
Audio Line
Terminal
System Cable
Color-Code
Table 2
Central Power Amplifier Connections
Amplifier
Terminal
Amplifier
Terminal
Page Line (L1)
1
Red/Blue
RS485
1
#4 (+)
9
Page Line (L2)
2
Blue/Red
RS485
2
#4 (-)
10
Party Line 1 (L1)
3
Red
#1 (+)
3
#5 (+)
11
Party Line 1 (L2)
4
Tan/Red
#1 (-)
4
#5 (-)
12
Party Line 2 (L1)
5
Violet
#2 (+)
5
#6 (+)
13
Party Line 2 (L2)
6
Tan/Violet
#2 (-)
6
#6 (-)
14
Party Line 3 (L1)
11
Blue
#3 (+)
7
#7 (+)
15
Party Line 3 (L2)
12
Tan/Blue
#3 (-)
8
#7 (-)
16
Party Line 4 (L1)
13
Brown
Party Line 4 (L2)
14
Tan/Brown
Party Line 5 (L1)
15
Yellow
Party Line 5 (L2)
16
Tan/Yellow
One No. 18 AWG twisted pair cable is required for
each central amplifier.
GAI-Tronics 8- or 16-conductor cable is required.
To attach the wires to the plug:
1. Turn the plug screws counterclockwise several times to open the terminal.
2. For optimum wire connection, crimp a ferrule on the end of each wire, then insert the ferrule into the
plug. If not using a ferrule, verify that there are no strands of wire extruding from the plug after the
wire is inserted.
3. Secure the wire by turning the screw clockwise.
4. Gently pull on the wire to verify that the wire is secured tightly in the plug.
5. After all wires are terminated, insert the plug into the receptacle and then tighten the screws on either
end of the plug.
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SSM101 CARD RACK ASSEMBLY INSTALLATION, OPERATION AND MAINTENANCE MANUAL
Central Power Amplifier Speaker Wiring Guidelines
Cable distance should be kept as short as possible to keep power loss at a minimum. The following chart
can be used as a general guide showing five typical wire sizes and the maximum distance related to cable
loading that speakers can be placed from the central amplifier for a –1 dB loss (-20% power).
Speaker Wiring Guidelines for 70 V/25 V Line Out for 250 Watt Central Amplifiers
The typical maximum length for various AWG cables based on 70.7 VRMS line out delivering various power
levels at –1 dB (-20% power) loss:
- For 25 V line, divide all lengths by 8, divide maximum safe power by 2.8, and divide load impedance by 8.
- For 0.5 dB loss, divide all lengths by 2.
Wire
Nominal power into the load
Wire
Size
AWG
Wire
Size
(mm2)
Res. per 1000 ft.
copper wire pair
@20ºC (Ω)
Max. Safe
Power
(W)
Max Safe
Current
(A)
10
5.26
2
1767
25
12
3.31
3.18
1414
20
14
2.08
5.04
1060
16
1.31
8.04
18
0.82
12.78
10W
20W
30W
40W
60W
100W
150W
200W
250W
Length in feet (meters)
15250
(4648)
10170
(3100)
7624
(2324)
5083
(1549)
3050
(930)
2033
(620)
1525
(465)
1220
(372)
19180
(5846)
9590
(2923)
6393
(1950)
4795
(1462)
3197
(974)
1918
(585)
1279
(390)
959
(292)
767
(234)
15
12100
(3688)
6051
(1844)
4034
(1230)
3025
(922)
2017
(615)
1210
(369)
806
(246)
605
(184)
484
(148)
707
10
7586
(2312)
3793
(1156)
2529
(771)
1896
(578)
1264
(385)
758
(231)
505
(154)
379
(116)
303
(92)
494
7
4772
(1454)
2386
(727)
1591
(485)
1193
(364)
795
(242)
477
(145)
318
(97)
238
(73)
190
(58)
% of full loading:
4.0%
8.0%
12.0%
16.0%
24.0%
40.0%
60.0%
80.0%
100%
Load impedance (ohms):
500
250
166.6
125
83.3
50
33
24.9
20
&& = Recommended as a typical maximum loading of amplifier (80% of amplifier’s rated power output spec).
&&
Examples:
1. A pair of No. 18 AWG wires can supply 200 watts at 70.7 V (Z = 24.9 ohms) at a distance of 238 feet
with a –1 dB loss. The distance for the same line at 25 V (Z = 3.12 ohms) supplying 200 watts can
only be 29 feet for a –1 dB loss; however, the conductors would be overloaded by ~14% with regard to
the maximum safe power guideline.
2. A pair of No. 16 AWG wires can supply 20 watts at 70.7 V to the load (Z = 250 ohm) at a distance of
3793 feet from the amplifier for a –1 dB loss.
3. A pair of No. 14 AWG wires has a combined resistance of ~5.04 ohms per 1000 feet of length. It is
permitted to carry 15 amps (N.E.C.), or at 70.7 V, a power rating of 1060 watts.
Direct 8-ohm Out: (based on 80% of amplifier’s rated power output)
AWG
Length in feet (meters)
10
488 (148.7)
12
307 (93.5)
14
193 (58.8)
16
121.5 (37)
18
76 (23)
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Plug-in PC Board Installation
WARNING
Remove power before inserting or removing the plug-in printed circuit
boards. Failure to adhere to this warning will result in equipment damage.
Insert each PC board into the card rack by aligning the edge of the board with the card rack guides and
pushing the card into the rack until the board’s front bezel is flush with the front of the card rack. Do not
force the card into the rack if the card is not aligned properly when pushed into the card rack. Move the
card slightly from side to side or up and down until the rear connector is aligned and then press the card
until it is properly seated. Tighten the screws on the top and bottom of each board’s front bezel to secure
the board in the card rack. Each board must be installed into the proper card slot as shown in Figure 2.
The following printed circuit boards are included:
Master Control Unit (MCU)—Contains the central processing unit that coordinates all system operations
as defined by its software configuration. The MCU maintains communication with all other cards in the
card rack and with SmartSeries stations and devices located throughout the system. The MCU card
supports a VGA monitor for service-related purposes by a GAI-Tronics technician. A keyboard and a
parallel line printer are also supported. See the Reference Material Section for additional information on
the operation and capabilities of the MCU card.
Page/Party® Interface (PPI)—Provides system interface for SmartSeries and Page/Party®. Each PPI card
supports up to 200 SmartSeries stations and an unlimited number Page/Party® stations. See the Reference
Material Section for additional information on the operation and capabilities of the PPI card.
Amplifier Zone Interface (AZI)—The AZI is the interface to the central amplifiers. Each SSM101
supports up to seven amplifiers. Additionally, the AZI provides a serial data port for connection of MRM
and ADM devices. See the AZI card’s publication for additional information on the operation and
capabilities of the AZI card. A list of publications is found in the Reference Material Section.
Power
The card rack contains a plug-in power supply, which is installed in the far right card slot. The power
supply is installed in the same fashion as the plug-in cards mentioned above. A 6-foot modular ac power
cord is provided with the card rack. Plug one end of the cord into the mating receptacle on the side of the
card rack and plug the other end into a standard 15 A power receptacle.
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Installing SmartSeries Amplifiers
Each SmartSeries station requires installation of a handset or a speaker amplifier. Prior to installing the
amplifier in the enclosure, set each amplifier’s address. A unique address must be set for each amplifier
within a zone. The installer should document each station’s amplifier address, the type of station installed,
a description of the station’s location and the speaker level needed. This information is needed during
system startup.
Address
The address is a unique hexadecimal number assigned to a SmartSeries station. All
stations connected to the same PPI card must have a unique address.
Type
The type of stations being used at that location. The type could be a Model 701-902 or
701-802 SmartSeries Handset or a Model 751-901 or 751-801 SmartSeries Amplifier.
Description
This is a brief description of the station’s location. This description will appear on the
printer, to help locate the station. The description can be a maximum of 40 characters
in length.
Speaker Level
This will be used to program the speaker volume. The following is a description of the
volume level settings.
Speaker Level
Noise Condition
Approximate dB Level
Quiet
Office Area
30-60
Normal
Production Floor
60-90
Loud
Turbine Room
No SPKR
No Speaker Connected
90 & above*
0
*NOTE: In extremely noisy areas a visual indicator may be required.
Setting the Amplifier Address
Two switches are used to set the station address: low address setting and high address setting. Each switch
contains 16 settings, labeled 0-F.
The amplifier address is determined by the high address setting followed by the low address setting. For
example, to assign an address of 05, the high station address is set to 0 and the low station address is set
to 5.
1. Locate the low station setting and the high station setting on the left side of the amplifier.
For Models 701-802, 701-804, and 751-801: Refer to designators 2 and 3 on Figure 5 for a speaker
amplifier or designators 7 and 8 on Figure 6 for a handset amplifier.
For Models 701-902, 701-904, and 751-901: Refer to designators 2 and 3 on Figure 7 for a speaker
amplifier or Figure 8 designators 2 and 3 for a handset amplifier.
2. Rotate the high switch and the low switch to set the desired address. A small arrow on each switch
indicates the setting. Valid address settings are 05 to FE.
NOTE
Do not adjust any other controls on the amplifier. These controls are factory set
and will affect station performance if improperly adjusted.
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Figure 5. Speaker Amplifier - Reference for Model 751-801
Figure 6. Handset Amplifier - Reference for Models 701-802 and 701-804
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Figure 7. Speaker Amplifier - Reference for Model 751-901
Figure 8. Handset Amplifier - Reference for Models 701-902 and 701-904
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Operation
Page Line Priorities
The SmartSeries system uses a priority scheme to control audio broadcasts from the system speakers if
multiple sources are attempting to access the paging speakers. This means that if a page is made from a
device with a higher priority, an in-progress page from a lower priority device is discontinued or muted.
The priorities, which are configurable, ensure that the most important messages gain access to the page line
first. All SmartSeries stations are assigned a page priority during the system configuration process. The
ADVANCE Console and WinSCP3 software packages available from GAI-Tronics are used to configure
and install these parameters.
Field Station User
GAI-Tronics offers a full product line of stations designed to allow personnel to communicate throughout
the facility. By using one of the many available models of field stations, personnel can make a voice page
and provide instructions to their co-workers. Personnel can also request communication on the party line.
Party line conversations are private in the sense that they are not broadcast over the system speakers;
however, anyone may join the conversation by picking up the handset and selecting the same party line.
Page Line and Party Line Operation
Complete the following steps to make a page announcement from a field station.
1. Lift the handset from the cradle.
2. If party line conversation is desired, rotate the selector switch to an unoccupied party line.
3. Press and hold the handset pressbar.
4. Speak directly into the microphone to broadcast your announcement over the loudspeakers.
5. Release the handset pressbar, and if requested, wait for a response.
The paged individual(s) responds by picking up a station handset and turning the selector switch to the
requested party line. Party line communication, which is full duplex, is not broadcast over the system
speakers. Other individual(s) can also pick up a handset and join the conversation at any time. Always
return the handset to the cradle following a page or a party line conversation.
Central Power Amplifier
The Model PA250-001 250-Watt Central Power Amplifier is available from GAI-Tronics and is designed
for use in public address systems. It can be mounted in standard, commercially available 19-inch racks and
cabinets, or placed on a table or shelf. The Model PA250-001 is designed to be connected to 8-ohm
speakers via the direct 8-ohm connection, or connected to speakers with variable-impedance, line matching
transformers designed to match the amplifier’s line output voltage of 25 V or 70.7 V.
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Optional Ancillary Equipment
Incorporating the optional equipment discussed below can expand the standard features of the SSM101
Card Rack. The SSM Card Rack configuration (quantity/types of interface cards) and desired system
features are the determining factors when selecting ancillary equipment to be used to with the SSM Card
Rack. Refer to drawing 73208 listed in the Reference Material section for typical interconnections between
ancillary equipment and the SSM101 Card Rack. For additional information and to purchase ancillary
equipment please contact a GAI-Tronics representative.
Audio Messenger Interface
The Audio Messenger Interface (AMI) tone/speech generator broadcasts live pages, pre-recorded alarm
tones, and pre-recorded speech messages. The Audio Messenger Interface Configuration Tool (ACT)
software is used to define and change configurations for the AMI, and is included with all models of AMI.
To retrieve configurations and play audio messages, the AMI accesses a digital card pre-programmed with
the AMI Factory Default configuration. All audio is in MP3 format and custom speech messages can be
recorded and configured for use with the AMI.
The AMI includes eight configurable inputs and outputs. Typically, the inputs are configured to activate
alarm/process tones and/or pre-recorded speech messages, mute audio playback, and reset alarms. The
outputs are typically used to activate remote alarm systems, interface to automated processes, interface to
paging equipment, etc.
The Model 10959-103 AMI provides the ability to perform live speech pages from a telephone. For this
feature to function, the AMI must be connected to an analog station port of a PBX type telephone system,
or directly to a Central Office telephone line on the public switched telephone network (PSTN). To prevent
feedback, the AMI includes a built-in feedback eliminator. With this feature enabled, incoming telephone
pages are recorded and stored until the telephone connection is terminated. After the connection is
terminated, the AMI broadcasts the page. The delay between the recording and playback of the page
eliminates any possibility of feedback.
The Model 10959-103 includes a Page/Party® system interface card. This interface card provides the
capability to broadcast any audio generated by the AMI on a GAI-Tronics Page/Party® system. When
coupled with a telephone interface card, the Page/Party® card provides telephone callers access to fullduplex line communications. Additionally, AMI models that include the 33-ohm Page/Party® interface card
allow a telephone caller to direct the telephone call to a specific party line.
Building Entrance Protection Barrier
The Model 10434-202NA Building Entrance Protection Barrier provides secondary protection from
signal line transients and over-voltage conditions that may cause serious damage to indoor equipment
or injury to personnel.
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System Status and Status Reporting
The SSM101 Card Rack is capable of printing a hardcopy report for system events and trouble conditions.
The system configuration specifies which messages are sent to the printer. Status messages are printed in
chronological order as they occur. They can include:
•
Device fault and restore events
•
Operational events (page line activity)
Device Fault Messages
When a trouble condition is detected in the system, a Device Fault message is printed. The following is an
example of a device fault message.
****************** Device Fault ********************
01-Jan-07 10:30.00 AM
Warehouse Zone
Handset Station in Office
(This table is shown as an example only)
The information provided on the device fault message includes the following:
•
•
•
01-Jan-07 10:30.00 AM - Date and time of event
Warehouse Zone - Indicates the zone where the trouble exists
Handset Station in Office - Description of device that is faulted
Device Restore Messages
When a trouble condition is corrected, a Device Restore message is printed. The following is an example
of a device restore message.
**************** Device Restore********************
01-Jan-07 10:31.00 AM
Warehouse Zone
Handset Station in Office
(This table is shown as an example only)
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Page Messages
When a page is generated from a SmartSeries handset station, a Page Start message is printed. The
following is an example of a page start message.
****************** Page Start ********************
01-Jan-07 10:30.00 AM
Warehouse Zone
Supervisor’s Office Handset
(This table is shown as example only)
The information provided on the Page Start message includes the following:
•
•
•
01-Jan-07 10:30.00 AM - Date and time of event
Warehouse Zone - Indicates the zone where the page was generated
Supervisor’s Office Handset - Description of device that generated the page
System Printer
There is a maximum of one printer per system. The system sends messages to the printer when certain
conditions occur. The types of messages to print are configurable. This allows the operator to have a
chronological record of events that occur in the system. If the operator acknowledges a message, the
acknowledgment message prints.
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System Startup and Shutdown
The system administrator can start, configure, restart, and stop the system. System startup includes cold
start and warm start.
Cold Starting the System
Cold start the system from the power-off state. Complete the following steps to cold start the system:
1. Apply power to all field stations. When stations are powered they are operational although they do not
communicate with the card rack until the cold start completes.
2. Apply power to the card rack. The visual indicators on the MCU card illuminate. The ONLINE
indicators on the PPI and AZI cards illuminate when the system is running.
Warm Starting the System
Warm start the system from the power-on state by pressing the RESET button on the MCU bezel in the
card rack. Field stations remain operational during the warm start; however, other zones are not available
until the warm start completes.
System Shutdown
The system is shutdown by removing power from the card rack. Field stations continue limited operation
until their power is removed.
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The Programming Process
NOTE: This section is intended to give a general overview of the system programming process. Due to the
critical nature of the system software configuration and its effect on reliable and proper system operation,
the configuration process should be coordinated by GAI-Tronics technical personnel or performed by a
certified system administrator. Contact GAI-Tronics Service at 1-800-492-1212 for technical assistance
relating to system configuration or certification training.
The Master Control Unit (MCU) card contains the system operating software and the system configuration
file. The configuration file contains the data that defines the system’s physical and operational
characteristics. During system startup, the MCU initializes and automatically reads the configuration file,
and then sets the system operation to match the parameters.
The System Manger can change configuration by using the ADVANCE Console and WinSCP3 software
packages. The ADVANCE Console creates and maintains the software configuration file by methodically
setting data values. Graphical representations of the system components are used along with various data
entry forms and settings.
Using the ADVANCE Console does not require a connection to the MCU. The System Manager can work
on a configuration at any pace on a PC. There is no need to set all of the parameter’s data values in one
session. The System Manager is simply working on a configuration that is independent of any other
configuration that may exist or be active in an operating system.
When the System Manager is finished entering all the data, the ADVANCE Console file is translated (or
compiled). The resulting file is called the system configuration file. To save the configuration file onto the
MCU, the System Manager’s computer is connected to the MCU using an Ethernet network connection.
The connection can be made locally using a network crossover patch cable.
The file is loaded onto the MCU using the WinSCP3 application. The purpose of the WinSCP3 program is
to provide a means of accessing the MCU’s hard drive for file transfer from the System Manager’s
computer. The WinSCP3 program does not have the configuration capabilities of the ADVANCE Console.
The system software must be re-configured when any changes are required such as the following:
•
Changes in system operation that relates to voice paging.
•
Changes to alarms activation/reset methods or alarm annunciation parameters.
•
Adding or removing SmartSeries stations, access panels, or I/O devices.
•
Changes to equipment or location identifications.
•
Changes in system status reporting.
NOTE: The programming process described above is one-way only. It is not possible to retrieve the
configuration data file from the MCU in a format, which can be viewed and edited.
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ADVANCE System Files
As stated earlier in this manual, the ADVANCE Console program is used for software programming of the
system. There are two important file types used with the ADVANCE Console program:
The .hot File
The file that is created, opened, or saved by the ADVANCE Console program uses the file extension .hot.
The file name preceding the .hot extension can contain any characters recognized by Windows as a valid
file name. Generally the <filename>.hot is a descriptive name identifying the system or systems that it is
being used for. The .hot file contains the data of all system attributes and parameters that are entered using
the various user screens in the ADVANCE Console program.
The .hot file can only be opened, edited, and saved using ADVANCE Console. When changes are made,
the file must be saved or the changes are lost. The file can be saved to any folder, renamed, or deleted
using windows explorer after it is initially saved using ADVANCE Console. The file size obviously
depends on the content of the system being configured but generally is less than 1 Mb making it small
enough to be e-mailed or transferred to any readily available storage device.
The .cfg File
The .hot file described above is not directly used by the MCU to operate the system. It must first be
compiled using ADVANCE Console. The resultant file, after compiling, is named advance.cfg. This file
is stored on the MCU hard drive and is used by the MCU operating system to execute all the system
functions.
The MCU only recognizes the file name advance.cfg. If the file is misspelled in any way the system will
not function.
NOTE: The filename is case sensitive and must be all lower case.
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Process Flow
The following is an overview showing the typical steps in programming an ADVANCE System.
Action
Description
1. Gather information.
Collect hardware and operation details that apply to the new or
changed system configuration.
2. Run the ADVANCE Console.
Software program.
The System Administrator defines all system hardware and sets
all system operating parameters for the system using graphical
interface screens.
3. When completed, save the
configuration database file.
All changes are saved in <filename>.hot.
4. Compile the <filename>.hot file
The console program generates a file folder for each system
defined in the configuration. The folders are saved at the
specified file location. Each folder contains a file named
advance.cfg.
5. Connect the programming PC to
the MCU.
The System Administrator attaches an Ethernet crossover cable
from the PC to the MCU.
6. Run Win SCP3 Program.
The System Administrator starts the Win SCP3 Program and
opens a session to the MCU. If the system contains more than
one MCU, a different session is opened with each MCU.
Multiple sessions can be open at the same time.
7. View the hard drive contents of
the MCU.
Navigate to the root/home/advance directory on the MCU. This
is where the configuration file must be saved.
8. On the programming PC, navigate
to the folder containing the new
configuration file (created above).
Navigate to the directory created by the ADVANCE Console
program. This is where the new configuration file is saved.
9. Either rename or delete the
existing advance.cfg file on the
MCU.
The System Administrator removes the advance.cfg file from the
MCU hard drive. It can be also saved as an archive in case of a
problem with the new configuration.
10. Copy configuration file onto the
MCU hard drive.
The System Administrator copies the advance.cfg file to MCU.
11. The system will automatically restart and execute the new system
configuration.
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Maintenance
General Information
Contact GAI-Tronics Service at 800-492-1212 for technical assistance.
Troubleshooting Guide
System Hum or Buzz
Hum or buzz on the paging speakers is usually due to a short circuit to ground on one of the two page line
conductors in the system cable. This condition is indicated on the access panel display and the PPI card in
the card rack.
To correct the problem, locate the source of the ground. Using an ohmmeter, check various junction points
of the system wiring to determine in which direction the ground can be located. Locate the ground by going
from one junction point to another and disconnecting the affected circuit. The fault could be within a
plug-in amplifier. However, most ground circuits occur in improper terminations or are caused by small
strands protruding from an improperly lugged wire.
Another source of grounds or near-grounded circuits is junction boxes filled or partially filled with water.
In many cases, there are deposits in the boxes, which, when combined with water, produce conductive or
corrosive solutions. These deposits cause leakage between circuits and can corrode the wire and terminals.
Isolation of field wiring may be necessary for test purposes. When isolating a portion of the system from
the card rack, a 33-ohm ½-watt resistor must be connected across L1 and L2 of the page and party lines to
provide the proper audio line balance resistance. Remove this resistor after completion of the tests.
NOTE: The same tests also apply to the party lines.
Static Charges
In many normal installations, a static ac voltage may be read from the conductors of the page line circuits
to ground. In many cases this voltage may be as high as 50 volts or more. This voltage is induced into the
circuits by capacitance to the ac power circuit (generally carried in the same cable, and also from power
cables paralleling communication cables). This voltage is inconsequential and can be ignored. Problems
would only occur if one side of the page circuit becomes grounded.
Audio Voltage
In a properly operating system, audio voltage read across the page and party line circuits (L1 and L2) will
be 1 to 1.5 VRMS when an audio signal is present. The voltage will be proportional to the loudness of the
person’s voice using the handset.
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Troubleshooting the Card Rack
Symptom
Action
Power LEDs on the MCU
card do not illuminate.
Verify proper connection of ac power cord. Verify ac power is applied.
Verify the MCU is fully seated in the card rack.
Call for service of the power supply.
Plug-in cards do not operate
in one of the slots.
Check slot with a known good plug-in card.
Call for service of the card rack backplane.
Master Control Unit (MCU) Status Indicators
LED
Description (When ON)
-12V
The card rack is providing –12 volts dc to the MCU.
+12V
The card rack is providing +12 volts dc to the MCU.
+5V
The card rack is providing +5 volts dc to the MCU.
BEEP (red)
This LED simulates the CPU module speaker function. The LED emits light instead of a
speaker emitting sound.
NOTE 1: The LED may flash ON briefly when the PC begins booting, otherwise, this
LED is OFF. If applicable, your system manual lists situations where this LED should
be ON.
NOTE 2: If the CPU Module detects an error during boot-up, this LED will flash more
than once. In this error condition, the CPU Module generates, a one-time “beep code” to
aid in diagnosing the fault. Momentarily pressing the reset button will cause the beep
code to repeat.
LINK
Shows Ethernet network status. The MCU has established a communications link with
another Ethernet network device.
ACT
Shows Ethernet network status. The MCU detects activity on the attached Ethernet
cable.
BP (red)
The MCU is using the data bus in the card rack.
The card rack is sometimes referred to as “backplane,” which gives this LED its
abbreviation (BP).
SPD
This LED operates in conjunction with LINK LED to indicate the speed of the Ethernet
network connection.
LINK (On) SPD (Off) = 10 Mb Ethernet connection
LINK (On) SPD (On) = 100 Mb Ethernet connection
LINK (Off) SPD (On/Off) = no network connection established
SEC (red)
The MCU is accessing the CompactFlash® card connected to the secondary IDE
controller.
PRI (red)
The MCU is accessing the hard disk drive connected to the primary IDE controller.
B7, B6, B5,
B4, B3, B2,
B1, or B0
These LEDs are referred to as the Port 80 LEDs. They are used to show diagnostic
information that can be used by factory trained technicians as a troubleshooting aid.
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Troubleshooting the MCU
Symptom
Action
The LEDs on front
bezel do not illuminate.
Check to ensure that the MCU is inserted correctly into the card rack. Check
that power is applied to the card rack.
Call for service for the MCU and/or the card rack.
System does not boot.
Call for service of the MCU.
Date and time settings
do not stay current after
a period of system
power interruption.
Check the battery connection on the MCU. MCU battery may need to be
replaced.
Page/Party® Interface Card (PPI) Status Indicators
LED
Status
Description
On Line (green)
On
Card is configured and has power.
Off
Card is not configured properly, the power is off, or the card has
failed.
Blinking
System is polling SmartSeries stations.
On
There are no SmartSeries stations configured in the zone.
Off
Card is either not configured or the power is off.
On
There is no response from one or more SmartSeries stations
configured as a page line EOL device for this zone.
Off
There are no EOL devices, or all EOL devices configured in this
zone are operating properly.
On
Ground fault detection is enabled and a ground is detected on
either the page line or the party line.
Off
Ground fault detection is disabled, or no ground fault is
detected.
RTS (yellow)
EOL FLT (red)
GND FLT (red)
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Troubleshooting the PPI Card
Status/
Message
Meaning
Suggested Action
On-Line LED
does not
illuminate.
1. Power is not
applied to the
card.
•
Verify power is applied to the card rack.
•
Verify the PPI Card is properly seated in the card rack.
•
Call for service.
2. A component
failure has
occurred.
•
Replace the PPI card with a spare.
•
Call for service.
3. Card is not in
the
configuration.
•
Verify the proper card address and PCBA ID settings on the
PPI.
•
Verify proper MCU configuration.
•
Call for service.
1. No external
devices are
configured.
•
Verify proper MCU configuration.
•
Call for service.
2. A component
failure has
occurred.
•
Replace the PPI card with a spare.
•
Call for service.
The EOL station is
not reporting.
•
Verify the proper wire connections on terminal block.
•
Verify power is applied to the EOL station.
•
Verify the EOL station is installed.
•
Verify the proper MCU configuration.
•
Call for service.
•
Identify which conductor is grounded, by measuring the
resistance to ground of each conductor. Then, remove
ground from the associated conductor.
•
Call for service.
RTS LED does
not flash.
EOL Fault LED
is illuminated.
GND Fault LED
is illuminated.
No audio in the
Page/Party®
zone.
Station receiver
sidetone is high.
A conductor on the
page line or party
line 1 is grounded.
1. The audio path • Verify the proper wire connections on terminal block.
is impaired.
• Call for service.
2. MCU
configuration
is not correct.
•
Verify the proper MCU configuration.
•
Call for service.
The page line
balance needs
adjustment.
•
Adjust the page balance.
•
Call for service.
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Amplifier Zone Interface (AZI) Indicators
Parameter
(color)
Light
Status
On Line (green)
Solid
Card is configured and has power.
Off
Card is not configured properly, the power is off, or
the card has failed.
Blinking
System is polling serial device(s) (ADM, MIM, or
MRM).
Solid
There is no serial device configured in the zone.
(Standard configuration)
Off
Card is not configured properly, the power is off, or
the card has failed.
Solid
There is no response from one or more serial devices
configured as an end-of-line device connected to this
card.
Off:
Normal operation (Standard configuration)
RTS (yellow)
EOL FLT (red)
Troubleshooting the AZI
Status/
Message
Possible Cause
Suggested Action
On-Line LED
does not
illuminate.
1. Power is not applied to
the AZI II Board.
• Verify power is applied to the card rack assembly.
• Verify the AZI II Board is properly seated in the
card rack.
• Call for service.
2. A component failure has
occurred.
• Replace the AZI II Board.
3. Board is not in the
configuration.
• Verify the proper Board ID and Board Address
settings on the AZI II Board.
• Call for service.
• Verify MCU is configured as specified in system
manual.
• Call for service.
RTS LED does
not flash.
1. No external devices are
configured.
• Verify MCU is configured as specified in system
manual.
• Call for service.
2. A component failure has
occurred.
• Replace the AZI II Board.
• Call for service.
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Status/
Message
Possible Cause
Suggested Action
No audio in any
central amplifier
zones.
1. The audio path is
impaired.
• Verify the connection between the AZI II Board’s
connector and its mating connector in the card rack
assembly.
• Verify the connection between the card rack
connector and the affected central amplifier.
• Verify proper operation of the central amplifiers.
• Verify the connection between the central amplifiers
and their corresponding speakers.
• Call for service.
2. Volume set too low.
• Rotate NORMAL LEVEL and/or EMERGENCY
LEVEL volume control(s) clockwise to increase
volume level(s).
• Call for service.
3. MCU configuration is
not correct.
• Verify the proper MCU configuration as listed in
system manual.
• Call for service.
Audio level is
too low at
Amplifier 6.
AMP 6 VOL volume
controls are set too low.
No audio in a
specific zone.
1. The audio path is
impaired.
• Rotate the AMP 6 VOL volume control(s)
clockwise to increase volume level.
• Call for service.
• Verify the connection between the AZI II Board’s
P2 connector and its mating connector in the card
rack assembly.
• Verify the connection between the P2 connector and
the affected zones.
• Verify proper operation of the corresponding central
amplifier.
• Verify the connection between the corresponding
central amplifier and its associated speakers.
• Call for service.
2. AMP 6 VOL volume
controls are set too low.
• Rotate the AMP 6 VOL volume control(s)
clockwise to increase volume level.
• Call for service.
3. MCU configuration is
not correct.
• Verify the proper MCU configuration as listed in
system manual.
• Call for service.
No difference in
volume detected
between normal
and emergency
volume levels.
NORMAL LEVEL and/or
EMERGENCY LEVEL
volume control(s)
improperly set.
• Adjust the NORMAL LEVEL and/or EMERGENCY
LEVEL volume control(s) until the desired levels are
obtained.
• Call for service.
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Recommended Spare Parts
Model Number
Description
69440-101
Master Control Unit PCBA
69255-001
Page/Party® Interface PCBA
69268-001
Amplifier Zone Interface PCBA
RFP8055-001
DC Power Supply, 70-Watt
Reference Material
Pub. No.
Model #
Description
42004-702L2
69440-101
Master Control Unit PCBA
42004-608L2
69255-001
Page/Party® Interface PCBA
42004-614L2
69268-001
Amplifier Zone Interface PCBA
Drawing No.
Description
72488
SSM101 Card Rack Outline Drawing
73208
SSM101 Card Rack Interconnection Drawing
Specifications
Electrical
Power supply.............................................................................Fused at 2 A, 250 V (not user-serviceable)
Input voltage ................................................................................................................ 120 V ac/240 V ac
Total power consumed. ........................................................................................ 50 VA, 25 W maximum
Input frequency range ................................................................................................................ 50/60 Hz
Input surge current (cold start) .................................................................... Less than 25 A peak maximum
AC input power connector (side) ............................................................................... IEC 320-style, 3-pin
Environmental
Temperature operating ...................................................................... +32° F to +122° F (0° C to +50° C)
Temperature storage ....................................................................................................... -40° C to +85° C
Relative humidity..................................................................................................Non-condensing, 5–85%
Mechanical
Unit dimensions .....................................10.47 H × 8.55 W × 12.34 D inches (265.9 × 217.2 × 313.5 mm)
Unit weight .................................................................................................................... 10 lbs. maximum
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Warranty
Equipment.
GAI-Tronics warrants for a period of one (1) year from the date of shipment, that any
GAI-Tronics equipment supplied hereunder shall be free of defects in material and workmanship, shall
comply with the then-current product specifications and product literature, and if applicable, shall be fit
for the purpose specified in the agreed-upon quotation or proposal document. If (a) Seller’s goods prove
to be defective in workmanship and/or material under normal and proper usage, or unfit for the purpose
specified and agreed upon, and (b) Buyer’s claim is made within the warranty period set forth above,
Buyer may return such goods to GAI-Tronics’ nearest depot repair facility, freight prepaid, at which time
they will be repaired or replaced, at Seller’s option, without charge to Buyer. Repair or replacement shall
be Buyer’s sole and exclusive remedy. The warranty period on any repaired or replacement equipment
shall be the greater of the ninety (90) day repair warranty or one (1) year from the date the original
equipment was shipped. In no event shall GAI-Tronics warranty obligations with respect to equipment
exceed 100% of the total cost of the equipment supplied hereunder. Buyer may also be entitled to the
manufacturer’s warranty on any third-party goods supplied by GAI-Tronics hereunder. The applicability
of any such third-party warranty will be determined by GAI-Tronics.
Services.
Any services GAI-Tronics provides hereunder, whether directly or through subcontractors,
shall be performed in accordance with the standard of care with which such services are normally
provided in the industry. If the services fail to meet the applicable industry standard, GAI-Tronics will
re-perform such services at no cost to buyer to correct said deficiency to Company's satisfaction provided
any and all issues are identified prior to the demobilization of the Contractor’s personnel from the work
site. Re-performance of services shall be Buyer’s sole and exclusive remedy, and in no event shall GAITronics warranty obligations with respect to services exceed 100% of the total cost of the services
provided hereunder.
Warranty Periods.
Every claim by Buyer alleging a defect in the goods and/or services provided
hereunder shall be deemed waived unless such claim is made in writing within the applicable warranty
periods as set forth above. Provided, however, that if the defect complained of is latent and not
discoverable within the above warranty periods, every claim arising on account of such latent defect shall
be deemed waived unless it is made in writing within a reasonable time after such latent defect is or
should have been discovered by Buyer.
Limitations / Exclusions.
The warranties herein shall not apply to, and GAI-Tronics shall not be
responsible for, any damage to the goods or failure of the services supplied hereunder, to the extent
caused by Buyer’s neglect, failure to follow operational and maintenance procedures provided with the
equipment, or the use of technicians not specifically authorized by GAI-Tronics to maintain or service the
equipment. THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE IN LIEU OF AND
EXCLUDE ALL OTHER WARRANTIES AND REMEDIES, WHETHER EXPRESS OR IMPLIED BY
OPERATION OF LAW OR OTHERWISE, INCLUDING ANY WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Return Policy
If the equipment requires service, contact your Regional Service Center for a return authorization number
(RA#). Equipment should be shipped prepaid to GAI-Tronics with a return authorization number and a
purchase order number. If the equipment is under warranty, repairs or a replacement will be made in
accordance with the warranty policy set forth above. Please include a written explanation of all defects to
assist our technicians in their troubleshooting efforts.
Call 800-492-1212 (inside the USA) or 610-777-1374 (outside the USA) for help identifying the
Regional Service Center closest to you.
(Rev. 10/06)
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