Gas Chromatography (Diagnostic) Operation Manual GC3420A PLEASE READ THIS MANUAL CAREFULLY BEFORE OPERATION 3, Hagavish st. Israel 58817 Tel: 972 3 5595252, Fax: 972 3 5594529 MRC.VER.01-8.13 [email protected] CONTENTS 1. INTRODUCTION...................................................................................................................1 2 ELECTRONIC 3. CORE TESTS.........................................................................................................................9 4 BACKGROUND TESTS AND AUTOMATIC TESTS......................................................18 5 EXTENDED TESTS .............................................................................................................49 6 STARTING AND EXITING TESTS, DISPLAYING AND PRINTING RESULTS ........54 7 TROUBLE SHOOTIHG 8 FUNCTIONAL PROBLEMS...............................................................................................57 PROCEDURES ........................................................................................4 PROCEDURES.....................................................................56 1. INTRODUCTION All of the information needed to troubleshoot and repair the electronic and chromatographic parts of 34 Series GC’s can be found in this section. The work can be done safely and accurately by a person with no experience in electronic service,but only if all warnings are read and understood and all procedures are carefully followed. FOR YOUR OWN SAFETY, AND TO AVOID UNNECESSARY AND COSTLY REPAIRS, READ AND UNDERSTAND ALL OF THE INFORMATION ON THIS PAGE BEFORE ATTEMPTING ANY TROUBLESHOOTING OR REPAIRS. More information on the theory and use of the diagnostic system can be found in paragraphs 1.1, 1.2, and 2. Many safety precautions and common troubleshooting procedures are required frequently in this section. These procedures will NOT be repeated each time they are needed, so it is essential that you be sufficiently familiar with them to refer to the proper paragraphs as necessary. A summary is provided in Table 1(page 2). Fold it out from the manual so that you can refer to it frequently as you go through the diagnostics. In addition to the Quick Reference Manual, the last page of this section can also be folded out to provide a convenient reference to electronic hardware locations referenced herein. Be sure you THOROUGHLY understand all of the cautions and warnings in Table 1, and in paragraph 2.1 before proceeding. Skim over the Common Procedures and Always Check lists in Table 1 and in paragraphs 2.2 and 2.3, so you will know where to find this information when you need it. The Automatic tests should always be run before doing anything else, regardless of whether you are just doing a routine "confidence check" or you suspect some electronic or chromatographic malfunction. Press [SHIFT] [INSTR TEST] anytime the GC is not in RUN to initiate the tests. If the message TEST OK is displayed, but you still believe that there is something wrong, go to Troubleshooting Procedures, paragraph 7. For more information on the use of Automatic tests, refer to paragraphs 1.2 and 2.4. If a FAULT message is displayed ,at the end of the Automatic tests, go to Automatic Tests, paragraph 4,and find the displayed fault in the numerical listing. After checking that the expected symptoms described match the behavior of your instrument, follow the procedure shown for that fault. Disregard "E" code error messages, such as "Exx", as they are for service center repair only. If the Automatic tests fail to run properly, or the GC is not responding normally to keyboard entries, cold start the instrument (para.2.2). If this does not solve your problem, do the Core Tests described in paragraph 3. Read and go through the Final Checks of paragraph 2.5 before concluding your repairs. 1 TARLE 1 REFERENCE TO CONMMON DIAGNOSTIC PROCEDURES AND DIAGNOSTIC CAUTIONS AND WARNINGS Using Diagnostics: ref. paragraphs 1.2 and 2.4 DID YOU PRESS SHIFT INSTR TEST AFTER YOU NOTICED AN ERROR? Displayed fault consistent with symptoms? Fix first fault displayed before starting others? Repeat test each time something is changed? Common Procedures: Safety precautions (2.1) Removing, replacing, and adjusting the high voltage cover (2.2) Removal and replacement of printed circuit boards (2.2) Fuse replacement (2.2) Connecting/disconnecting cables (2.2) Cold starting the instrument (2.2) Always check: ref. paragraph 2.3 Required hardware installed? Dirty connector contacts? Proper cable connections? Air intakes open? Shorting on pc boards? Connector cams closed? Final Checks: (ref. paragraph 2.5) NOTE Refer to Quick Reference Manual or paragraph 9 for electronic hardware locations. 2 1.1 General Description of Diagnostics This paragraph provides an overview of the Capabilities and use of the diagnostic system. Continue on to Automatic Test Description, paragraph 1.2 for the routine confidence check procedure. The remaining portions of this section are needed only if a problem is encountered. Read them in the order indicated as you carry out the troubleshooting and repair procedures. All of the electronic circuitry is covered by the diagnostic system. The GC itself is used as a test instrument, eliminating the need for special test equipment such as voltmeters and oscilloscopes. Any repairs which may be required are accomp1ished by replacing modules, such as printed circuit boards, heaters, fuses, and temperature sensors, using on1y common hand tools. A kit of spare modules is not required for this process, although it will speed repair and may sometimes speed diagnosis of a problem. Most electronic prob1ems can be diagnosed and repaired within minutes if a rep1acement modu1e is available. The diagnostic procedures are based on a "core expansion" technique, in which each function tested requires only its own dedicated circuitry and previously tested circuitry to operate properly. The core circuitry consists of the power supp1y, CPU, instrument bus, and keyboard/display, which are tested in that order. Each remaining function (temperature Control, FID e1ectronics, etc.) is implemented entirely on a single pc board, making it easy to localize a problem once the core is working. Use the diagnostic features in the intended sequence only, observing all of the conditions detai1ed in this section. Deviation from the proper procedure may produce misleading or erroneous conclusions. The diagnostic tests are divided into four categories: core, automatic, extended, and background. Core tests verify operation of the core circuitry. These tests are normally used only when the instrument is completely unresponsive or intermittent. Automatic tests are run by the internal microprocessor without operator assistance. They are initiated automatically on cold start or manually from the keyboard and run in less than a minute. Operating conditions are disturbed on1y momentari1y, so the tests may be run any time the instrument is not in RUN. It is recommended that the automatic tests be run daily as a confidence check on the instrument operation. Extended tests are not included with the automatic tests because they either disturb the instrument operating conditions or require operator interaction. These tests are individually requested from a displayed menu after the automatic tests have been run. Background tests run continuously during normal operation. They ensure safe operating conditions and overall instrument integrity. The results of these tests are reported along with various operational errors through the use of the blinking STATUS light (reference paragraph 5.1 of the Operation section). Press [STATUS] to display the initial fault message. Press [ENTER] to display additional fault messages. A list of the background fau1ts and the corresponding procedures can be found in paragraph 4.1 of this section. If a hazardous condition is detected by any test, the GC will take the necessary action to minimize the danger. Other (non-hazardous) faults will be displayed and normal operation can continue if the operator chooses, e.g., in the event of a failure in the diagnostic system or in an unused feature. 1.2 Automatic Test Description The Automatic tests form the heart of the diagnostic system in the 34 series GC's. They can be run as a confidence check anytime the instrument is not in RUN. The GC will still be READΥ at the end of the tests if it was READΥ before the tests were started. These tests should always be run before starting the Troubleshooting procedures, even if you think the problem is not electronic, because many of the procedures are based upon the results of the Automatic tests. If you cannot run the Automatic tests because the display is blank or the keyboard is not working properly, go directly to Electronic Procedures, paragraph 2, and do the Core Tests according to the directions there. The Automatic tests, along with the automatic portion of the core tests, are normally initiated by pressing [SHIFT] [INSTE TEST]. They are also initiated automatically whenever the instrument is cold started (see para.2.2). To avoid accidental disturbance of a chromatographic run, the tests cannot be started when the GC is in RUN. Press [RESET] if necessary to take the GC out of RUN. When the instrument is waiting for another entry from the operator, any OPERATIONS key can be pressed to leave the test mode and start the operation selected. When the Automatic tests are started, the disp1ay will go blank for a few seconds whi1e the microprocessor and other core circuitries are being tested. Various test messages and patterns will be displayed, and the printer/plotter (if present) will print a test pattern. The detector electronics, temperature controls, and options are also being checked at this time. Relays, solenoids, and motors are turned on and off, causing a variety of noises, and the chart recorder pen should move. The tests take less than a minute (depending on the hardware installed), and the message "TESTS OK" should be displayed upon completion. If any FAULT messages appear, or if mo messages appear with in 60 seconds, go directly to Electronic Procedures, paragraph 2 unless the word "ADVISORY" appears in the display. An ADVISORY message may also be displayed, indicating that some test could not be run or a control setting may be out of adjustment, rather than indicating a hardware malfunction. The meanings of ADVISORY messages are listed in the numerical tabulation of faults in paragraph 4, Press [>] to see if there are any other messages. If you have a printer/plotter installed, a permanent record of the results of diagnostic tests can be obtained by pressing [SHIFT] [REPORT]. If the diagnostics have not found any prob1ems, but you believe that there is something wrong anyway, go to Troubleshooting Procedures, paragraph7. 2 ELECTRONIC PROCEDURES This paragraph describes the procedures needed for troubleshooting and repair of the electronic circuitry in 34 Series GC's. Important safety information is included, along with background information which will be used in the actual diagnostic procedures. Be sure that you understand the information in this paragraph and the proceeding paragraphs before attempting any electronic troubleshooting or repair. A1though the diagnostics have been designed for use by someone with no experience in electronic maintenance, some procedures are given that describe the use of simple test equipment. Use the alternative procedures if the appropriate test equipment is not available. Similarly, most repairs can be simply accomplished with only a been described for the benefit of those users who have access to a trained technician, Contact your the local dealer person for any repairs which cannot be handled by your own facilities. 2.1 Safety Precautions Many of the diagnostic procedures in this section can be safely done with the instrument running. However, a few safety precautions should be observed. The instrument shou1d never be operated with any side or rear panels removed. In addition to exposing the operator to dangerous voltages, the cooling air for the instrument would be lost. Always turn off the power and unplug the GC before removing these panels. 4 The Power supply, Temperature Control, and Autosampler/External Events PCB's are located under the high voltage cover at the rear of the electronics compartment. To gain access to these boards and other components mounted at the rear of the Mother PCB, the high voltage cover must be removed. See paragraph 2.2 for procedure. To avoid personal injury and damage to the instrument, always observe the WARNINGS and CAUTIONS of Table 1. Keep that page folded out from the manual and refer to it frequently when working on the electronics or removing panels, boards, or covers. 2.2 Common Procedures Referenced By Diagnostics Removing the High Voltage Cover Turn off and unplug instrument per cautions and warnings in Table 1. Remove screw and lock washer holding high voltage cover. Lift up and remove cover. Interlock switch (S1) will immediately move to OFF. If cables/boards beneath cover are removed, reroute/reconnect by referring to cabling connections in the appropriate section of this manual. Close yellow connector cams after reinstalling boards. Replacing the High Voltage Cover When reinstalling high voltage cover, make sure tab on cover is fully depressing interlock switch (S1) on Power Supply PCB. High Voltage Cover Adjustment Procedure Observe warnings in Table 1. If tab on high vo1tage cover does not fully depress interlock switch (S1), there will be no line voltage or power to heaters, motors, etc. If you have run an instrument test, Fault 10 (safety Interlock switch Open) will be displayed. To actuate S1, fully depress S1 by holding the cover down while tightening the cover's hold down screw. If S1 cannot be activated, remove cover and check for broken or distorted switch or leaf spring. Removal and Replacement of Printed Circuit Boards Removal: Observe warnings and cautions in Table 1. Disconnect cables from pc board. Turn yellow connector cam clockwise 90°to release board. Ease pc board straight up and out of plastic guide slots in cabinet. Do not touch edge connectors if possible. Place pcb in clean envelope when not in instrument. Installation: Install pc board by inserting into card guide on the right and then lowering into the connector on the left. Never force board into cabinet and be sure that all cables are out of the way before inserting board. Close connector cam. Reconnect any cables to board. Look to be sure connectors mate. Note: Before insta11img a new CPU PCB, remove the tag under the battery clip. NOTE: Plastic cover strips are locked into unused board connectors. DO not open unused connectors unless a pcb is to be installed. Then, remove plastic strip before inserting pc board. If an optional pc board is removed for an extended period, put a plastic cover strip in the connector to keep toe contacts clean. Fuse Replacement 5 Turn off the power before replacing any fuses, and unplug the instrument before replacing fuses on the rear panel or under the high voltage cover. Many of the fuses in the GC are mounted in spring clips on the printed circuit boards. To remove them, insert the blade of a small screwdriver (or simi1ar tool) under the meta1 end cap of the fuse from the outside end and pry up. See Figure 1. When replacing a fuse, center it between the c1ips so it is not resting on the indentations on the outside ends of the clips. When replacing fuses, trial and error can sometimes be eliminated by checking the old fuse with an ohmmeter, if one is avai1able. The resistance measured between the ends caps should be less than 100 ohms if the fuse is good. Note that it is often impossible to tell if a fuse is good just by looking at it. Connecting/Disconnecting Cables Use care when connecting and disconnecting cables, making sure that both halves of the connector are properly aligned. Refer to the cabling figures in the appropriate sections of this manual to avoid connecting a cable to the wrong connector. The flat ribbon cable which goes between the Mother PCB, Keyboard/Display PCB, and the printer/plotter is disconnected by pushing outward on the locking tabs to 1ift the plug from the socket. Be sure the plug is firmly seated and the locking tabs are holding it after replacing the cable. Cold Starting the Instrument It may occasionally be necessary to cold start the instrument. This is done by turning off the instrument with the main power switch and setting the battery switch(S1 on the CPU PCB, see QRM or para.9) to OFF. Wait 5 seconds and turn the power back on. The microprocessor will re-initialize the instrument, replacing all method and configuration parameters which were entered by the user with their preset va1ues. The battery switch may then be turned back on if desired. 2.3 Always Check the Following Several operational errors and hardware faults can be responsible for many unpredictable problems. The following items are always suspect and should be checked as appropriate when any problem occurs. Required Hardware Installed? All of the required hardware for the desired functions must be installed. Each printed circuit board must be installed in the proper slot on the Mother PCB, and the yellow connector cams must be in the closed position. The diagnostics will check only those options which it can sense, so no faults will be found on optional boards whose connector cams are open. 6 Dirty Connector Contacts? Dirt or corrosion on the pc board edge connector contacts or the mating connector on the Mother PCB can cause poor electrical contact and faulty operation. Remove pcb and wipe off contacts. Brush or blow any loose material out of mating connector. If there is a visible accumulation of material on pcb contacts, clean them with isopropyl alcohol. They can also be polished gently with a pencil eraser, but great care must be taken to avoid removing the soft gold plating on the contacts. Proper Cable Connections? Cables must all be seated firmly in proper mating connectors. Wiggling cables gently can sometimes reveal a loose connection. Attach ground wires to chassis with screw and lock washer. Air Intakes Unobstructed? The electronic circuits require a flow of cooling air to operate reliably. Be sure that the air intake slot on the bottom of the electronics compartment are not obstructed and all rear and side panels are in place. Cooling fan on rear panel must be running, and its exhaust must not be obstructed. Shorting on PC Boards? Visually inspect the printed circuit boards: a. Remove any bits of wire, solder, or other foreign material which could cause a short between the conductors. b. Check any integrated circuits which are mounted in sockets to see if there are pins which are folded under the device or are otherwise not making proper contact. Use a screwdriver to pry the IC out of its socket, and straighten the pin, if necessary. 2.4 Connector Cam Closed? Check that yellow connector cam is in closed position. Using Diagnostics The "core expansion" technique used with 34 Series GC diagnostics requires that the tests be done in a strict order. For the results of a specific test to be valid, all of the previous tests must have passed. The test results are displayed in this order, and the listing of the fau1t messages in this section also follows this order. It is essentia1 that the first fau1t encountered in this sequence be corrected before going to other problems, because the later faults may disappear or be altered when the basic problem is fixed. For example, the 15 volt power supply is used by various circuits in the instrument. A failure in the supply will cause many fault indications in the detectors, temperature control, and options, even though these circuits have no problems. Note that the fau1t displays reflect the conditions that existed when the tests were first run. If a problem is corrected, the displays will not change until the tests are run again. Always correct the first problem 1isted, and then rerun the tests. Continue with the first fault (if any) encountered in this rerun of the test. If the keyboard and display are responding normally, the core circuitry is almost certainly alright. In this case, the strict order of testing may be modified to allow use of the Automatic tests without first doing the core tests. However, if the Automatic test results seem to be inconsistent or questionable, go through the core tests to see if there is a subtle problem there. Cold start (see paragraph 2.2) may be required to restore proper operation if the instrument has somehow gotten into an illegal state where it cannot execute the commands entered at the keyboard. All of the tests for the hardware installed are run each time the tests are requested, even if a test fails which would invalidate subsequent tests. This allows faults in the diagnostic system to be 7 detected. If the symptoms which should accompany a displayed fault are not observed, and the instrument seems to be working properly, the diagnostic hardware may have failed. Normal operation can continue without repairing the instrument until it is desired to restore the diagnostic function. Likewise, faults need not be corrected immediately if they affect only a function which is not in use, such as a detector attenuator in a setup without a chart recorder. The results obtained from the diagnostic system may sometimes vary if the diagnostics are run several times. If the faults displayed correspond to problems which have been encountered in operation, the circuitry may be intermittent, and the procedures listed for diagnosis and repair should be followed. A single occurrence of a fault message which does not correspond to any operational problem was probably caused by a momentary "glitch" and can be ignored. Sometimes, the variations in results are caused by changes in the operating conditions, such as ambient or internal temperatures, line voltage disturbances, or instrument parameters. Try varying any condit1ons which are under your control, and note any correlation between failures and observable conditions. The Background tests may be of assistance here, since they log the time of occurrence of a fault. The entries in the diagnostic tables in this section consist of four parts. First is the indication of the fault, such as a fault message that appears on the display or a diagnostic LED indicator. Next is the meaning of the fault as detected by the GC. The symptoms which could be expected to accompany the fault are then listed. Followed by the necessary repair procedures (including further diagnostic procedures, if needed). Before doing any repairs, check the validity of the instrument's fault diagnosis by comparing the expected symptoms with the actual behavior of the GC. When several consecutive fault indications share some parts of the above information, they are listed as group. Be sure to read the text at the beginning of the entry which applies to all of the faults in the group as well as the specific information for the fault you are looking for. Before you conclude the repair procedures described in the tables, always read paragraph 2.5, Final Checks and instructions After Completing Diagnostics. There you will find information on returning faulty pc boards, ways to verify that your repairs are complete and appropriate, and other concluding instructions. The diagnostic tables are divided into three parts: Core tests, Automatic tests, and Extended tests. The core tests can be found in paragraph 3, the Background tests in paragraph 4.1, the Automatic tests in paragraph 4.2, and the Extended tests in paragraph 5. Proceed to the beginning of the appropriate paragraph, where you will find further instructions for those specific tests. 2.5 Final Checks and Instructions After Completing Diagnostics When the repairs have been completed, verify that the right pc boards have been replaced by temporarily putting the defection pc boards back into the instrument. The original symptoms should return. If they do not, see the comments on intermittent fault indications in paragraph 2.4 simply moving things around and turning the power off and on frequently clears this type of fault, leading to the incorrect conclusion that replacement of a particu1ar module was responsible for the repair. It is also a good idea to do the core tests as well as the Automatic tests after a repair has been made, even if the repair was in an area covered by the Automatic tests. Before returning to normal operation, be sure that everything has been restored to its proper operating condition: 8 2.5.1 Returning Defective Printed Circuit Boards Replacement boards, as well as the boards in service kits, are packed in special shipping boxes. Use these boxes when sending defective boards back to the local dealer. Follow the directions included with the shipping box. Do not attempt to repair any printed circuit boards which you may want the local dealer in the future or which you may decide to return for credit. Boards which have been damaged by a customer will not be accepted for return credit. 3. CORE TESTS The core tests should be run if the instrument is unresponsive or erratic, if the automatic tests give erroneous results, or if a repair has just been made. The power supply, microprocessor, display, and keyboard are tested in that order. Start from the beginning and do all of the tests until your problem is solved Since the keyboard and display may not be working, most of the test results are indicated by LED’s on the printed circuit boards. The normal state for each of these indicators is listed at the beginning of a paragraph, followed by a description of the associated problem, additional diagnostic procedures (if needed), and a repair procedure. If the indicator is in its normal state, the remainder of the paragraph may be skipped, including any subparagraphs within it. 3.1 | Power supply PC Board: +5V supply, Power Line voltage, Control Circu1ts Turn instrument ON. Observe the LED indicators on CR1 on the Power Supply PCB from above as much as possible, without removing the high voltage cover.(See Quick Reference Manual.)The LED's may vary in brightness, and the glow from the dimmer ones may not be visible in high ambient light when viewed from the side of the LED. If all 4 LED's are ON, there are no faults in paragraph 3.1. Continue to paragraph 3.2. 3.1.1 "+5V FUSE OK" (CR1A) LED Not Lit 9 If the +5V FUSE OK LED on CR1 is not lit(see Quick Reference Manual), power is not reaching the regulator circuit on the Power supply PCB. The instrument will be completely inoperative. For an overview of the procedures described in this paragraph, see Figure2. check off the boxes provided in the figure as you complete each step described in the text. Step 1: Verify that the power cord is pluoged into a live outlet and the power switch is ON. Check whether the cooling fan on the rear panel is running. If it is not, skip ahead to Step 6. If it is, continue on to step 2. NOTE Refer to the Quick Reference Manual or paragraph 9 for electronic hardware locations. Step 2: Replace fuse F1 on the Mother PCB with a 10A, 250V ceramic fuse (see Quick Reference Manual for location.) Check the connections at E1 and E2 on the Mother PCB. for orrosion, damage, or looseness. Call the local dealer if there is a problem. Clean the Power Supply PCB card edge contacts (see paragraph 2.3).If the "+5V Fuse OK"(CR1A) now lights normally when the power is turned on, your problem is solved. If not, continue on to step 3. Step 3: Remove the Power Supply PCB and open the yellow connector cams of the remaining plug-in pc boards. Disconnect the plug from J30 on the Mother PCB. Replace fuse F1. If a voltmeter is available, turn on the power and measure the voltage at TP5 on the Mother PCB with the meter negative lead on TP2. If the voltage is less than 10 volts DC replace the Mother PCB. If it is at least 10 volts if a meter is not availab1e, continue on to step 4. Step 4: Reinstall the Power supply PCB only. If the "+5V Fuse 0K" LED (CR1A) does not remain lit when the power is turned on, skip ahead to step 5. If the LED remains lit, turn off the power and close the yellow connector cam for the CPU PCB. If the"+5V Fuse OK" LED (CR1A) does not remain lit for at least 30 seconds when power is turned back on, the CPU PC Board is defective. If the CPU is not defective, continue to connect and test the remaining plug-in boards one at a time in this manner until a defective board is found. If no defective boards are found, disconnect the flat ribbon cable from the keyboard/Display PCB at J80 (see Quick Reference Manual) and from the PCL/ADC PCB at J61 (if printer/plotter installed). (See Quick Reference Manual.) Reconnect the cable first at J30 on the Mother PCB, then at J80 on the Keyboard/Display PCB, and finally at J61 on the PCL/ADC PCB, following the above procedure each time, to find a defective cable, keyboard/Display, or printer/plotter. Replace the pc board, cable, or printer that was found to be defective. Replace F1 (10A, 250V ceramic), close all open connector cams, and reconnect all of the flat ribbon cable connectors. Step 5: (From the beginning of step4 only--CR1A does not remain lit.) Replace the Power Supply PCB and fuse F1. If the "+5V Fuse OK" LED (CR1A) still does not remain lit when power is applied, the original Power Supply PCB was probably good. Replace the Mother PCB. Close all of the connector cams, reconnect the flat ribbon cable at J30 on the Mother PCB, and replace fuse F1 (if necessary) before returning to normal operation. 10 Step 6: (From step 1 only--fan not running.) Checks fuse F101 on the rear panel (see Figure 2 in the Installation section for location). If it is blown, skip ahead to Step 7. If not, check that there are plugs securely fastened to J27, J28, and J29 on the Mother PCB (see Quick Reference Manual), and that the fan has a power cable attached to it. If these checks do not solve the problem, call the local dealer. Step 7: Replace fuse F101 with the proper type [7A, 250V slow blow for 110/120 VAC line, or 4A, 250V slow blow for 220/240 VAC line]. If the fan does not keep running after the power is turned on, F101 has blown again. Call the local dealer. Otherwise, the problem should be solved. 3.1.2 "+5V OK" (CR1B) Not Lit 11 The +5V power supply voltage is not in tolerance if this LED is not lit. The instrument may be erratic or inoperative. Be sure rear cooling fan is running, its air flow is not blocked, and the side and rear panels are in place. If the +5V regulator has overheated and shut down due to lack of air flow, it should return to normal operation in a few minutes when cooling is restored. This fault can also be caused by a severe drop in line voltage (typically below 65% of the nominal value). Contact the local dealer if you need help in correcting a line voltage problem. NOTE Refer to the Quick Reference Manual or paragraph 9 for electronic hardware locations. Turn off power, open the yellow connector cams for all plug--in boards except the Power Supply PCB. Disconnect J30 on the Mother PCB. Turn power back on. If CR1B is still not lit, replace the Power Supply PCB. If the "+5V OK" LED (CR1B) is now glowing, turn off power and close the yellow connector cam for the CPU PCB. lf the LED does not light when the power is turned back on, the CPU PC Board is defective. If the CPU is not defective, continue to connect and test the remaining plug-in boards one at a time in this manner until a defective board is found. If no defective boards are found, disconnect the flat ribbon cable from the Keyboard/Display PCB at J80 and from the PCL/ADC PCB at J61 (if printer/plotter installed). Reconnect the cable first at J30 on the Mother PCB, then at J8O on the Keyboard/Display, and finally at J61 on the PCL/ADC PCB, following the above procedure each time, to find a defective cable, Keyboard/Display, or printer/plotter, respectively. Replace the pc board, cable, or printer that was found to be defective. Close all open connector cams, and reconnect all of the flat ribbon cable connectors. 3.1.3 "Line Voltage OK " (CR1D) LED Not Lit The ac power line voltage is below 90% of its nominal value. Operation of the instrument will be inhibited until the voltage is brought above this threshold. The transformer tap select switch, S1, on the Mother PCB may be in the wrong position. See paragraph 4.1 in the Installation section for details on setting this switch. 3.1.4 " s y s t e m R u n " ( C R 1 C ) L E D N o t L i t The microprocessor is being held in a reset condition, inhibiting operation, when this LED is not lit. This indicator should be off only when the +5V supply or the line voltage is out of tolerance(CR1B or CR1D not lit).Turn off the instrument and open the connector cams for all pc boards which are installed, except for the Power Supply PCB, and disconnect the plug from J30 on the Mother PCB, Turn the power back ON. If CR1C is still off, replace the Power Supply PCB. 12 NOTE Refer to the Quick Reference Manual or paragraph 9 for electronic hardware locations. If the "System Run" LED (CR1C) is now glowing, turn off the power and close the yellow connector cam for the CPU PCB. If the LED does not light when the power is turned back on, the CPU PC Board is defective. If the CPU is not defective, continue to connect and test the remaining plug-in boards one at a time in this manner until a defective board is found. If no defective boards are found, disconnect the flat ribbon Cable from the Keyboard/Display PCB at J80 and from the PCL/ADC PCB at J61 (if printer/plotter installed). Reconnect the cable first at J30 on the Mother PCB, then at J80 on the Keyboard/Display, and finally at J61 on the PCL/ADC PCB, following the above procedure each time, to find a defective cable, Keyboard/Display, or printer/plotter. Replace the pc board, cable, or printer that was found to be defective. Close all open connector cams, and reconnect all of the flat ribbon cable connectors. 3.2 CPU: Microprocessor, RAM and ROM Memories, Associated Circuitry, and Instrument Bus Fault tested in this paragraph will generally prevent the instrument from operation at all, but they may also cause erratic or intermittent operation. The CPU tests are initiated by pressing [SHIFT][INSTRUMENT TEST](if the GC is responding to keyboard entries) or by cold-starting the instrument. If the results obtained by pressing [SHIFT] [INSTRUMENT TEST] are not satisfactory, repeat the test from cold start, (see paragraph 2.2 for a description of the cold start procedure). a. Press [SHIFT][INSTR TEST] and simultaneously look at CR1 and CR2 LED's on the CPU PCB 1. or 2. b. Cold start the instrument and simultaneously look at CR1 and CR2 LED's on the CPU PCB. Both LED's should blink "ON" momentarily when the test begins (if the test is initiated from cold start) and then turn off for approximately 2 to 5 seconds, after which they will turn on and remain on. If CR1 and CR2 follow this pattern, the CPU is working, so you should go directly to paragraph 3.3. 3. Any other behavior indicates a fault, which can be identified in this section. Paragraphs 3.2.1 through 3.2.5 deal with 5 deviations from the proper pattern. Follow the procedure in the first paragraph whose heading corresponds to the behavior of the LED's which you observed. To ensure the validity of these tests, be certain that all 4 LED indicators, CR1A through CR1D, on the Power Supply PCB are lit, as described in paragraph 3.1. NOTE Refer to the Quick Reference Manual or paragraph 9 for electronic hardware locations. 3.2.1 CR1 and/or CR2 (CPU PCB) Fail to Blink ON at Co1d Start 13 If either or both indicators CR1 and CR2 on the CPU PCB fail to blink ON momentarily at cold start, the indicators or their drive circuits are faulty. If there are no other fault indications, and the instrument operates norma11y, it is not harmful to continue operation. The CPU PCB must be replaced to restore the operation of these indicators. 3.2.2 CR1 and/or CR2 (CPU PCB) Fail to Turn OFF If either or both indicators CR1 and CR2 fail to turn OFF, the CPU PCB is malfunctioning and must be replaced. 3.2.3 "CPU OK"(CR1) LED Dose Not Light Within 5 Seconds If CR1 fails to light within 5 seconds, the CPU PCB is malfunctioning and must be replaced. Various codes may appear on the display during the test which can help a serviceman localize the problem on the board. Make a note of any displays which appear, and return them with the board. 3.2.4 "BUS OK" (CR2) LED Remains OFF After "CPU OK" (CR1) Lights If CR2 remains OFF after CR1 lights, the CPU PCB cannot transmit and receive data correctly over the instrument bus. For an overview of the procedure described in this paragraph, see Figure 3 Check off the boxes provided in the figure as you complete each step described in the text. Step 1: Turn off instrument power and open the yellow cam connectors for all of the pc boards which are installed, except for the Power Supply PCB and the CPU PCB. Cold start the instrument and look to see if CR2 "Bus OK" light comes on normally. If it does not, skip to Step 2. If it does come on, turn off instrument power and close one of the open connector cams. Cold start the instrument (see para.2.2) and look to see if CR2 LED still lights. Continue this way through the remaining printed circuit boards until one is found which prevents the LED from turning on. Replace that pc board. Step 2: If the "BUS OK" LED did not come on after opening the connector cams, turn off instrument power and unplug the connector from J30 on the Mother PCB. Cold start the instrument ( para. 2.2). If CR2 LED begins to blink after CR1 LED lights, skip to step 3. If CR2 LED remains off, there is either a fault on the CPU PCB (most probable) or a short on the instrument bus (less probable). The Mother PCB, Power Supply PCB, and CPU PC Boards should be examined visually for foreign material which might cause a short, If visual examination does not find the problem, replace the CPU PCB and then the Power Supply PCB Consult the local dealer if this does not correct the problem. Step 3: If the "BUS OK" LED began blinking with J30 disconnected, turn off the power, reconnect J30, and disconnect the flat cable from the PCL/ADC PCB at J61 (if printer/plotter installed).Cold start the instrument. If the "Bus OK" LED remains OFF, skip ahead to step 4. If it begins to blink or turns on continuously, replace either the entire printer/plotter assembly or (if the facilities allow) the plotter's PCL/ADC PCB (P/N 03-917602-00). If CR2 is blinking, go to paragraph 3.3. Step 4: If the LED is still OFF, turn off the power and disconnect the flat cable from the Keyboard/Display PCB at J80.Cold start the instrument. If the "BUS OK"LED (CR2) now begins to blink when the "CPU OK" LED turns on, the Keyboard/Display PCB is defective and must be replaced. If the LED remains OFF, the flat cable (P/N 03-917816-00 or 03-917817-00, if P/P installed) must be replaced. 14 3.2.5 “BUS OK” (CR2) LED Blink after “CPU Ok” (CR1) LED Turns ON If the CR2 LED blinks after CR l LED turns on, the CPU is not able to communicate with the Keyboard/Display controller. Step 1: Turn off instrument power and open the yellow connector cams for all of the pc boards which are installed, except for the Power Supply PCB and the CPU PCB. Cold start the instrument and see if the "BUS OK" LED comes on normally. If it does not, skip to Step 2. If it does, turn off the power and close one of the open board locks. Cold start the instrument and see if the "Bus OK" LED still turns on after the "CPU OK" LED turns on. Continue in this way through the remaining 15 printed circuit boards until one is found which prevents the LED from remaining lit. Replace that pc board. NOTE Refer to the Quick Reference Manual or paragraph 9 for electronic hardware locations. Step 2: If the "BUS OK" LED did not operate normally with the connector cams open, turn off the power and disconnect the flat cable from the PCL/ADC PCB at J61 (if printer/plotter installed). Cold start the instrument, If the "BUS OK" LED now comes on continuously after the "CPU OK"LED turns on, replace either the complete printer/plotter or (if the faci1ities allow) the plotter's PCL/ADC printed circuit board (P/N 03-917602-00). If the "BUS OK" LED is still not operating normally, there is a fault in the Keyboard/Display PCB (P/N 03-917708-00) or the flat cable. These must be replaced individually to determine which one is bad. 3.3 Display: Alphanumeric Display and LED Indicators on Keyboard The display test is initiated by pressing [SHIFT][INSTR TEST] (if the GC is responding to keyboard entries) or by cold-starting the instrument, If the results obtained by pressing [SHIFT][INSTR TEST]are not satisfactory, repeat the test from cold start. See paragraph 2.2 for a description of the cold start procedure. The display and the LED's should turn off for a few seconds during the CPU tests. After both LED’s on the CPU PCB have turned on (see paragraph 3.2), the words DISPLAY TEST should be displayed for one second. Segment A (see Figure 4) should then light up in all 32 character positions, followed by segments B, C, D, E, F, G, L, I, K, H, M, J, N, and the decimal point. All of the segments in the left-most character position should then turn on. With all remaining characters off. The remaining characters will then be turned on one at a time form left to right FIGURE 4 SEGMENT LOCATIONS WITHIN A DISPLAY CHARACTER 16 The keyboard LED’s should remain off until the display segment test described above begins after the DISPLAY TEST message. All 12 of the keyboard LED‘s should be 1it throughout the duration of the segment test. They will then be turned on one at a time during the segment test in the following sequence: READY,NOT READY,REMOTE CONTROL RUN, BUILD/MODIFY, STATUS, METHOD 1, METHOD 2, METHOD 3, METHOD 4, RACK TABLE, and SEQUENCE TABLE. Any deviation from the specified sequences indicates a fault in the Keyboard/Display PC Board, which should then be replaced 3.4 Keyboard If any key gives an improper response or no response at all, the Keycode Echo Test(paragraph 5)shout d be run,if possible. Four keys are required to initiate the Keycode Echo Test: SHIFT, GC CONFIGURE/INSTR TEST, ENTER, and 4/YES. If any of these keys fail to respond,use this section to isolate the problem to the Keyboard/Display PCB or the keyboard touch panel. If these keys respond improperly, the problem is probably in the Keyboard/Display PCB, which should be replaced. The following procedure can be used to identify the cause of a completely unresponsive key; Figure 5 gives an overview of the procedure. Check off the boxes provided in the figure as you complete the steps described in the text. Step 1: Enable the keyboard audible response feature by cold starting the instrument. Do not press any keys. If the keyboard “beep” does not sound within 5 seconds of cold start,skip ahead to Step 2. If the beep does sound without any keys having been pressed, turn off instrument power and disconnect the keyboard touch panel from the Keyboard/Display PCB at J81.Turn instrument power back on and listen for the beep. If the beep still sounds, the Keyboard/Display PC Board is defective and must be replaced. If no beep is heard , the keyboard touch panel(P /N 03-917803-00)must be replaced. Contact the local dealer. Step 2: If the instrument did not generate a beep without pressing any key,press a key which was not responding. If no beep is heard, skip to Step 3.If the beep sounds, press the same key again. If the beep does not sound the second time, replace the Keyboard/Display PC Board. If the keyboard continues to respond with a beep each time a key is pressed,no problem is indicated in this section. The CPU and Display Tests (paragraphs 3.2 and 3.3) should be repeated. Step 3: If the first key tested did not produce a beep, try pressing other keys on the keyboard. If none of them respond, replace the keyboard/Display PCB. If some of the keys are working,the problem could be in either the pc board or the keyboard touch panel. First, try replacing the Keyboard/Display PC8.f there is still no response, the old Keyboard/Display PCB gas probably good. The keyboard touch panel must be replaced. Contact the local dealer. 17 STEP 1 COLD START BEEP SOUNDS? NO YES —DISCONNECT J81 —COLD START —BEEP SOUNDS? YES —REPLACE KEYBOARD/DISPLAY PCB NO —REPLACE KEYBOARD TOUCH PANEL STEP 2 PRESS BAD KEY BEEP SOUNDS? NO YES —PRESS AGAIN —BEEP SOUNDS? NO—REPLACE KEYBOARD/DISPLAY PCB YES —NO PROBLEM HERE —CHECK CPU AND DISPLAY STEP 3 PRESS OTHER KEYS ANY RESPONSE? NO—REPLACE KEYBOARD/DISPLAY PCB YES—REPLACE KEYBOARD/DISPLAY PCB FIRST —REPLACE KEYBOARD TOUCH PANEL, IF NECESSARY FIGURE 5 UNRESPONSIVE KEY TEST (para.3.4) 4 BACKGROUND TESTS AND AUTOMATIC TESTS Background tests continuously monitor the operating conditions of the Instrument. If a problem is found, the SATAUS light will blink. Press [STATUS] to display the first fault message, and then press [ENTER] to Display any additional fault messages. The normal Status displays will appear after all of the fault messages have been displayed. Continuing To press [ENTER] will return the display to the first background fault message. Automatic tests are run without operator assistance. They are initiated automatically on cold start or from the keyboard by pressing [SHIFT] [INSTR TEST] Automatic tests are run in less than a minute and operating conditions are disturbed only momentarily. It is Recommended that the 18 automatic tests be run daily as a confidence check on instrument operation. 4.1 Background Tests The background test faults messages are either transient or latched Transient messages disappear as soon as the instrument stops detecting the fault, and the STATUS light stops blinking. Latched messages Continue to be displayed, and the STATUS light continue to blink, even If the condition disappears by itself. Pressing [RESET] clears all of the background test fault messages and Stops the STATUS light from blinking. Any functions which have been disabled as a result of detecting the faults are turned back on. If a fault is still present however, the indication will generally come back on as soon as it is detected. (The exceptions to this rule are noted in the list of background faults below.). As long as [RESET] is not pressed, the fault messages will continue to be the first displays seen when [STATUS] is pressed. The results of the background tests, along with the results of the Automatic and Extended tests, can be printed on the printer/plotter by pressing [SHIFT][REPORT]. Some of the background faults represent simple operational problems, such as inconsistent method parameters or an extinguished detector flame. If the information provided in the list of faults below is not sufficient to solve the problem, refer to the appropriate section of this manual. Other background fault messages indicate hardware malfuncti0ns. Follow the instructions below for all of the faults which are displayed, and make a note of the fault numbers for future reference. The Automatic tests (para. 4.2) and the extended tests (para. 5) will help in correcting most of these problems. Background faults may sometimes be generated by transient conditions such as power line disturbances. Fault messages which occur rarely and do not correspond to any observed operational problems can safely be ignored. Background Faults Fault 1: Illegal method (transient) The current method is not consistent with the hardware present or with the configuration table entries. Since illegal methods cannot build, the error must have been caused by a change in a table entry or in the hardware installed. Press [ENTER] to display the remaining background faults and the instrument status for help in finding the inconsistent entries. Fault 2 through 7: Hardware change (transient) A change has been detected in the configuration of the electronics installed in the instrument. Be sure that the desired printed circuit boards are installed and all switches are in the proper positions. The location of the change is indicated by the fault number as shown below: Fault 2: Injector (switch S2, S3, or S4, as appropriate, on the Temperature Control PC Board) Fault 3: Detector A Fault 4: Detector B Fault 5: External Events Fault 6: AutoSampler Fault 7: Printer/plotter Fault8: Inject switch stuck closed (transient) The inject switch was held down for the entire duration of a run. This can be caused by 19 overtightening the injector nut. See the entry for Fault 248 in paragraph 4.2 for more information, Be sure that the GC can be taken out of RUN by pressing[RESET] and put back into RUN by pressing the inject switch before continuing operation. Fault 9: Power supply failure (latched) One of the system power supplies went out of tolerance. If the fault is still present, many other faults will result. Run the diagnostics. Faults 10 and 11: Memory error (latched) An error was found in the program memory (Fault10)or the read/ write memory(Fault 11) of the instrument. If these faults are persistent, erratic operation or random failures may occur Run the diagnostics. Run the Destructive RAM test in paragraph 5 if Fault 11 persists. Fault 12: RAM battery low or off (latched) The battery which maintains instrument memory when power is off is either low or turned off at S1 on the CPU PCB. See the entry for Fault 201 in paragraph 4.2 for information on correcting the problem. Once this fault has beers of eared by pressing [RESET], it wi11 not be Displayed again until the Automatic tests are run, so the STATUS light will not blink continuously until a new battery is installed. Press [SHIFT] [INSTR TEST] to run the Automatic tests after replacing the battery, and the test will be enabled again. Fault 13: Power fail occurred (latched) As power to the instrument was interrupted, either by a power failure Or by turning off the main power switch. Faults 14 through 17: Temperature setpoint above limit (transient) A temperature setpoint in the current method for one of the heated Zone is greater than the limit entered in the configuration table. One of the entries must be changed before the method can be activated. The zone having the illegal entry is specified by the fault number: Fault 14: Injector Fault 15: Column Fault 16: Auxiliary Fault 17: Detector Fault18: Temperature Control ADC fault (latched) The analog-to-digital converter used to measure temperatures failed. Because of the danger of thermal runaway,the AC power for the heaters (and other devices)is turned off. The Temperature Control PGB is probably defective. Run the d1agnostics. Fault 19 and 20: Primary fuse blown (transient) Either fuse F2(Fault 19)or fuse F3(Fault 20)on the Mother PCB is blown. If both of these faults occur together, it is more likely that the main power contactor is open for some reason .See if any other background faults are displayed which turn off the AC power. Also, see if the high voltage cover is depressing .the interlock snitch properly. Running the Automatic tests described in para.4.2 will provide more information on the source of the problem and repair procedures. 20 Fault 21: Column oven fan rotor overheated (latched) The fan motor can overheat because of a defect in the motor or fan, or because of a lack cooling air around the motor. Run the Automatic tests,and see the entry for Fault 247 in para4.2. When this fault is detected, the column oven vents are closed and the heaters are turned off to allow the motor to cool. Operation can be restored by pressing [RESET]. If the motor has cooled sufficiently, the Automatic tests may not detect the fault. Fault 22: Heated zone overheated (latched) One of the heated zones has a temperature reading above 429 degrees. The main power contactor is turned off to prevent further heating. Check the Status displays to see which zone is overheated, assuming that it has not had time to cook since the fault was detected. Run the Automatic tests and see the entry for Fault 207 in paragraph 4.2 to find the source of the problem. To ensure safe operation,be sure that there is no problem remaining before pressing[RESET] to return to normal operation. Faults 23 through 26: Thermal runaway (latched) One of heated zones has continued to heat above 250 degrees even though the instrument has tried to turn the heater off. The main power contactor is turned off to prevent further heating. Run the Automatic tests described in Section 15 to find the source of the problem. If no problem is found, press [RESET] to return to normal operation for a few minutes, watching for any abnormal behavior. Run the Automatic tests again after the instrument has warmed up to see if the problem has returned. To ensure safe operation, be sure that there is no problem remaining before continuing normal operation. The specific zone which has run away can be found from the following list: Fault 23: Column Fault 24: Injector Fault 25: Auxiliary Fault 26: Detector Faults 27 through 31: Temperature sensor probe fault (latched) The instrument has detected a shorted (or partially shorted) temperature sensor probe. Power to the affected zone (see the fault list below) is turned off. Pressing [RESET] will turn the zone back on and clear the fault message. NOTE: These faults will also be displayed if a probe simulator is used on a zone that has not been turned off in the GC Configure table. Faults 27 through 31: (cont.) Run the Automatic tests described in para.4.2. If that does not locate the problem, disconnect the probe from its connector on the temperature Control PCB and replace it with a probe simulator plug. The temperature reading for the zone should now be between -15 and +15 degrees. If it is not, replace the Temperature Control PCB. If it is, the temperature sensor probe is faulty, and the entire probe, harness for that zone must be replaced. Fault 27: Fault 28: Fault 29: Fault 30: Fault 31: Column. Replace column oven .robe harness with 03-917813-00 Injector Auxiliary Detector Pneumatics 21 Faults 32 through 36: Temperature control ADC overage (latched) The analog-to-digital converter used to measure temperatures read an overage value. Power to the affected zone (see the fault list below) is turned off. If one of these faults occurs in conjunction with. Fault 22; follow the instructions for Fault 22. Press [RESET] to turn the zone back on and clear the fault message. Run the Automatic tests. If that does not locate the problem, disconnect the probe from its connector on Temperature Control PCB and replace it with a probe simulator plug. The temperature reading for the zone should now be between -15 and +15 degrees. If it is not, replace the Temperature Control PCB. If it is, the temperature sensor probe is faulty, and the entire probe harness for that zone must be replaced.. Fault 32: Column Fault 33: Injector Fault 34: Auxiliary Fault 35: Detector Fault 36: Pneumatics Fault 37: Power line ground fault (latched) The polarization or the power line connection is reversed, or the ground connection through the power cord is missing. Normal chromatographic functions are not affected, but the risk of electrical shock is increased for certain maintenance operations and in case of some component failures. If the instrument is wired for 220V operation with a non-polarized line p1ug, reverse the p1ug in the wall outlet. If this does not correct the problem, or if the cord is equipped with a polarized plug, try another wall outlet or have an electrician check the outlet for proper polarization and grounding. Once this fault has been cleared by pressing [RESET], it will not be displayed again until the Automatic tests are run, so the STATUS light will not blink continuously while the fault remains. After the problem has been corrected,press [SHIFT] [INSTR TEST] to verify proper operation, and the background test will be enabled again. Fault 38: Main power contactor open (transient) AC power is turned off to the heaters,motors, and solenoids. Check for any other background faults which could cause this condition, and make sure that the high voltage cover is fully depressing the interlock switch. Pressing [SHIFT] [INSTR TEST] to run the Automatic tests should identify the cause of this fault. Fault 39: Cryogenic coolant timer elapsed (transient) The cryogenic coolant timer which was set in the GC Configure table has elapsed. Press RESET to re-enable the coolant and restart the timer. Fault 40: Detector A A/D converter fault (latched) The analog-to-digital converter used for autozero, Status displays, and diagnostics for Detector A failed. Some of these functions may not operate properly. Run the Automatic tests to verify the problem. Replace the Detector A PCB to correct the problem. Fault 41: Detector A ignitor fuse blown(transient) The ignitor coil will not heat to light the flame. See the entry for Fault 289 in paragraph 4.2. This test is performed only when [IGNITE A] is pressed, so the display will be turned on or off only when the key is pressed. Fault 42: Detector A ignitor relay fault (latched) The ignitor coil will not heat to light the flame. See the entry for Fault 290 in paragraph 4.2. Fault 43: Detector A polarizer fault (latched) 22 The polarizing voltage is out of tolerance. Run the Automatic tests to determine the cause of this problem. Fault 44: Detector A TCD filament temperature limited (transient) The instantaneous filament protection circuit has reduced the bridge voltage to prevent an excessive filament temperature rise. This may occur in normal operation when a large sample concentration, such as a solvent peak, is present in the cell. The only problem which this creates is reduced height and area of the overloaded peak. If quantitative results are required for the affected peak, a smaller sample must be injected, or the detector operating conditions must be changed. Refer to the TCD detector section for more information on selecting TCD operating conditions. Fault 45: Detector A TCD carrier gas not flowing (latched) This fault is detected only when Helium carrier gas has been selected in the configuration table. It is reported when either a large cell imbalance or an abnormally high cell temperature has been detected continuously for three minutes. Power to the cell is turned off to prevent oxidation of the filaments until the fault display is cleared by pressing [RESET]. One cause of this fault is a loss of carrier gas through both sides of the bridge. Check for obstructions in the gas lines. And be sure that the appropriate valves are open and the gas supply is not depleted. The other cause is a large bridge imbalance. Check for a missing or perforated septum,a broken column,or a 1eaking connection. Balance the bridge with the TCD balance control to bring the baseline value within range of the autozero correction. Fault 46: Detector A autozero exceeded (transient) The detector background could not be canceled well enough. The background level may exceed the range the autozero (1300or 160 mv on the most sensitive range, depending on the detector type), or the background signal may be too noisy or unstable for the autozero to track. If neither of these conditions is true, run the Automatic tests to check for a hardware fault. This fault may be reported during initial conditioning when background noise is exceptionally large, particularly with an ECD or FPD detector or a new column. Fault 47: Detector A flame extinguished (transient) The background level normal for the detector flame or faulty TSD bead was below the minimum normal value for an operating detector. This condition is checked only once per run when the instrument goes into the STABILZEZ state, so lighting or extinguishing the flame will not be reflected in this fault message immediately. Fault 48: Detector A TCD out of balance (transient) The autozero correction is above 70% of its maximum available range. The TCD balance control should be adjusted to return the baseline value closer to zero for optimum noise performance and to ensure that the autozero correction will be able to compensate for further drift in the cell. Fault 49: Detector A ECD switched to test mode (transient) Switch S3 on the ECD PC board is in the TEST position. See the troubleshooting procedures in paragraph 8.11 for the use of this switch. It must be in the NORM position for proper operation whenever the cell is connected. Fault 50: Detector A TSD bead power off(transient) The DETECTOR section in the active method has been set to turn bead current off. Change that entry to clear the fault and to resume normal operation. Fault 51: Detector A TCD bridge power off (transient) The DETECTOR section in the active method has been set to turn the cell voltage off. Change that entry to clear the fault and to resume normal operation. 23 Fault 52: Detector B A/D converter fault (latched) (See Fault 40) Fault 53. Detector B ignitor fuse blown (transient) (See Fault 41) Fault 54: Detector D ignitor relay fault (latched) (See Fault 42) Fault 55: Detector B polarizer fault (latched) (See Fault 43) Fault 56: Detector B TCD filament temperature 7imited (transient) (See Fault44) Fault 57: Detector B TCD carrier gas not flowing (latched) (See Fault 45) Fault 58: Detector B autozero exceeded (transient) (See Fault 46) Fault 59: Detector B flame extinguished (transient) (See Fault 47) Fault 60: Detector B TCD out of balance (transient) (See Fault 48) Fault 61: Detector B ECD switched to test mode (transient) (See Fault 49) Fault 62: Detector B TSD bead power off( transient) (See Fault 50) Fault 63: Detector B TCD bridge power off (transient) (See Fault 51) Fault 64: Serial Interface switched to test mode (transient) Switch S1 and/or switch S2 on the Serial Interface PC Board is in the TEST position. Both switches must be in the NORM position for communication with a data system. When they are in the TEST position the Automatic tests (para.4.2) will check the line drivers and receivers on the Serial Interface PCB. Faint 65: Data system disconnected (transient) Communication to the data system connected through the Serial Interface PCB has been interrupted. This test is enabled by turning on the instrument power or running automatic tests while a data system is connected. The fault wi11 then be displayed as soon as the GC tries to communicate with the data system after the cable has been disconnected or the data system has been turned off. If the fault display is cleared by pressing[RESET],it will not be displayed again until communication has been reestablished with the data system and then broken again· Fault 78: Pressure A/D converter fault (latched) The analog-to-digital converter used to measure column head pressures Failed. Pressure readings will be inaccurate. Replace the External Events PCB to correct the problem. Fault 79: External Events 24VAC fuse blown (transient) The fuse for the 24VAC power which supplies the External Event relays is browns Refer to the entry for Fault 411 in paragraph 4.2 to correct the problem . Fault 80: Printer/plotter power supply failure (latched) The printer/plotter power supply is not within its voltage tolerance. This will be indicated by the STATUS LED on the PCL/ADC PC8 being off. Verify that the power cable is plugged into J69 on the Printer/Plotter Power Supply PCB. Check if the green LFD FUSE OK indicator is lit. If it is, the power supply has failed .Replace the printer assembly. If the green LED FUSE OK indicator is not lit, then fuse F1 on the Printer/Plotter Power Supply PCB is blown. Replace fuse F1 (2A, 250V, slow blow).If the fuse blows again: replace the printer assembly. 24 Fault 81: Printer communication failure (latched) The command/data protocol was violated by the GC or the printer/plotter. This will be indicated by distorted peaks because of lost data. The fault is self-correcting and no action is taken. Fault 82: Printer paper out (transient) The paper supply in the printer is exhausted. Replace the paper per instructions in the Quick Reference Manual. Fault 83: Buffer overflow in GC (latched) The signal was changing too fast for the plotter to keep up with the ADC data rate and caused a buffer overflow in the GC. This will be indicated by distorted or missing peaks because of lost data. The specifications call for a maximum of 10 full scale peaks in a row of 0.7 seconds peak width at half height or 1 Hz noise at 10% full scale plotted continuously without distortion. Reduce the number of peaks in a row or reduce the amplitude or frequency of the noise. Fault 84: Command not taken (latched) The GC sent a command to the printer and the printer did not accept the command within 10 seconds. This will be indicated by missing peaks or an incomplete printout. If this fault is detected, the GC will reset the printer and try to resume normal operation. Printing will be aborted and plotting will be continued after the reset. If any error is detected after the reset, the printer/plotter will be logged out of service. This fault will be cleared at the start of the next run. Fault 85: Data not returned (latched) The GC was expecting ADC data from the printer and data was not received within 6 seconds. This will be indicated by missing peaks or an incomplete printout. If this fault is detected, the GC will reset the printer and try to resume normal operation. Printing will be aborted and plotting will be continued after the reset, if any error is detected after the reset, the printer/plotter will be logged out of service. This fault will be cleared at the start of the next run. Fault 86: Left edge sensor failure (1atched) The plotter's thermal head is under full power against the left stop, usually accompanied by an audible groaning noise from the motor. Run the Automatic tests. Fault 87: ADC failed to calibrate (latched) Offset or reference errors in the plotter ADC were greater than the range for internal calibration. Run the Automatic tests. Fault 88: Zero pen range exceeded (transient) The +/- 3 Chart range was exceeded in attempting to zero the baseline. This will be indicated by the plot not returning to baseline when the Zero Pen function is requested. See the Special Uses of Keys section for additional information on Zero Pen. Fault 89: AC test timer bad (latched) The internal timer used to check for presence of AC voltages failed. Normal chromatographic functions are not affected. To restore the operation of the diagnostic tests, replace the CPU PCB. Background Faults 90-107 are for the 8035 AutoSampler Only Faults 90-91: 8035 A/S Stepper Motor Control Faults The stepper motor control or drive circuitry is not operating properly. The solution is to replace the 8035 AutoSampler PCB. Fault 90: 8035 A/S Stepper Motor Controller Communication Error The stepper motor controller is not responding properly or not at all. Fault 91: 8035 A/S Stepper Motor Controller Timeout 25 The stepper motor controller is taking too long to execute a Command. Fault 92: Both Carriage Position Sensors are activated Both of the carriage positions are sensed to be true at the same time. This could mean either one of the carriage sensors is connected improperly or not working at all. Refer to para.8.4. Fault 93: Stepper Motor Controller RAM/RCM Checksum Failure The controller sensed an internal hard ware failure. The solution is to replace the 8035 Auto Sampler PCB. Fault 94: Syringe Home Position Sensor Fault The syringe zero position was not sensed at the right time. The solution is to press RESET to clear the fault. The instrument should have automatically reset the syringe zero position if the instrument knows this position. The instrument will know this position if Instrument Test was run the last tire the zero position was changed. If the fault returns, reset the syringe zero position as described in Figure 2-4, 10 u1 Syringe Installation, in the 8035 Operator’s Manual and run Instrument Test, then rerun the automated method. If the fault returns,refer to para.8.4. Fault 95: Carriage Position Not Sensed The carriage should be sensed at one of two known positions and neither position was sensed。One of the sensors is not operating or there was interference in the carriage motion. Press RESET to cl ear fault and repeat the automated method. If fault reoccurs, refer to para. 8.4. Fault 96: Carriage Not at Home Position The occurs if the carriage should be at the home position and the OCI open/closed position is sensed. The optical sensor at the OCI open/-closed position may not be connected properly. Refer to para. 8.4. Fault 97: Carriage Not at the OCI Open/Closed Position This will occur if the carriage should be at the OCI open/closed position and this position is not sensed. Refer to para. 8.4. Fault 98: Carriage Jammed at the OCI Open/Closed Position This fault occurs when Instrument Test is run without the 8035 A/S cable connected to P900. With the 8035 AutoSampler connected to P900, this fault means the carriage is sensed to be stud at the OCI open/closed position or the optical sensor is not connected properly. Refer to pare. 8.4. Fault 99: Carriage Jammed at the Home Position The carriage should have moved from the home position and it did not or the home position sensor is wired improperly. Refer to pare.8.4. Fault 100: Carriage Nose Position Not Reached The carriage should have moved to the home position and it did not get there. The home position sensor could be wired improperly or there could be some interference in the carriage motion. Refer to para.8.4. Fault 101: Carriage OCI Open/Closed Position Not Reached The carriage should have moved to the OCI open/closed position but did not. This could happen if the syringe is jammed in the OCI or there was other interference in the carriage motion. Refer to para.8.4. Fault 102: Syringe Home Position Not Reached The syringe zero position was not reached properly. This could be due to some interference in the 26 syringe motion. Refer to para. 8.4. Fault 103: Syringe Jammed at the Home Position The syringe tried to move up from the syringe zero position and the home sensor is still active. This will occur if the syringe motor can’t move the syringe up due to interference or if the optical sensor at the home position is connected improperly. Refer to para.8.4. Fault 104: Syringe Home Position Not Sensed This will occur whenever the syringe should be at the zero position in the sensor and it is not. The solution is to manually reset the syringe zero position as described in Figure 2-5 or 2-6 in the Installation section. If the fault returns, refer to para.8 .4. Fault 105: Carriage OCI Open/Closed Position Timing Error Carriage was not sensed at the OCI open/closed position when it should have been. This could be due to interference in the carriage motion. Syringe carriage OCI open/closed position was sensed at the wrong time or not sensed at the right time,i.e., carriage moved improperly. This could be due to interference in carriage motion. See para.8.4. Fault 106: Controller Received Invalid Data from the Instrument This may be a problem with the GC or the 8035 A/S PCB. See pare. 8.4. Fault 107: One or More Stepper Motor Phase Drive Circuits Stuck “On” Stepper motor drive circuitry not working properly. Replace the 8035 AutoSampler PCB. Faults 108 and 109: Thermal runaway One of the heated zones has continued to heat above 250 degrees even though the instrument has tried to turn the heater off. The main power contactor is turned off to prevent further heating. Run tie Automatic tests described in Section 15 to find the source of the problem. If no problem is found, press [RESET] to return to normal operation for a few minutes, watching for any abnormal behavior. Run the Automatic tests again after the instrument has warmed up to see if the problem has returned. To ensure safe operation,be sure that there is no problem remaining before continuing normal operation. Fault 108: Fault 109: Injector B Detector B Faults 110 and 111: Temperature sensor probe fault The GC has detected a shorted (or partially shorted) temperature sensor probe. Power to the affected zone (see list below) is turned off. Pressing [RESET] turns the zone back on and clears the fault message. NOTE: These faults will also be displayed if a probe simulator is used on a zone that has not been turned off in the GC Configure table. Run the Automatic tests described in para.1.2. If that does not locate the problem, disconnect the probe from its connector on the Temp. Control PCB and replace it with a probe simulator plug. The temperature reading for the zone should now be between -15 and +15 degrees. If it is not, replace the Temp. Control PCB. If it is, the temperature sensor probe is faulty, and the entire probe harness for that zone must be replaced. Faults 110 and 111: Temperature sensor probe fault (cont . ) Fault 110: Injector B Fault 111: Detector B 27 Faults 112 and 113: Temperature control ADC overrange The analog-to-digital converter used to measure temperatures read an overrange value. Power to the affected zone (see the fault list below) is turned off. If one of these fault is occurs in conjunction with Fault 22, follow the instruction for Fault 22. Press [RESET] to turn the Zone back on and clear the fault message. Run the Automatic tests. If that does not locate the problem, disconnect the probe from its connector on the Temperature Control PCB and replace it with a probe simulator plug. The temperature reading for the zone should now be between -15 and +15 degrees. If it is not, replace the Temperature Control PCB. If it is, the temperature sensor probe is faulty, and the entire probe harness for that zone must be Replace. Fault 112: Injector B Fault 113: Detector B Faults 114 and 115: Temperature setpoint above limit A temperature setpoint in the current method for one of the heated Zones is greater than the limit entered in the configuration table. One of the entries must be changed before the method can be activated. The zone having the illegal entry is specified by the fault number: Fault 114: Injector B Fault 115: Detector B Fault 116: Injector B hardware change A change has been detected in the configuration of Injector B. Check the position of S4 on the Temperature Control PC Board. Fault 117: Pneumatic heater runaway The heated has continued to heat above 60 degrees even though the instrument has tried to turn the heater off. The main power contactor is turned off to prevent further heating. Run the Automatic tests described in Section 15 to find the source of the problem. If no problem is found, press [RESET] to return to normal operation for a few minutes, watching for any abnormal behavior. Run the Automatic tests again after the instrument has warmed up to see if the problem has returned. To ensure safe operation,be sure that there is no problem. remaining before continuing normal operation. 4.2 Automatic Tests The results of all of the automatic tests are reported by numbered messages on the front panel display. The DISPLAY CONTROL keys can be used to view all of faults which were found, but only the lowest-numbered fault indication should be considered reliable. Find that fault number in the list below, and follow the procedures for it. Refer to the printed circuit board figure in the Quick Reference Manual or paragraph 9 for electronic hardware locations. Faults 250-310 apply to Detector A. Faults 312-372 apply to Detector B. If a printer/plotter is installed, the test pattern, Figure 6, will be printed. If the pattern does not look right, see Troubleshooting Procedures, paragraph 7. If the Automatic Test results are inconsistent or questionable, do the core tests described in paragraph 3. 28 FIGURE 6 PRINTER/PEOTTER TEST PATTERN Fault 201 Fault 201 indicates low battery voltage for memory protection when the power is OFF Instrument operating conditions and stored methods may be lost during a power failure or when the instrument is turned off. There are three possible causes for Fault 201: 1. RAM Battery switch (S1 on the CPU PCB) is in the OFF position. If this is the case, return S1 to the ON position. 2. The battery holder is making poor contact with the battery (BT 1 on the CPU PCB). Using the eraser end of a pencil, rotate the battery in its holder. (This may be safely done without removing pc boards or turning off power). In severe cases of corrosion or contamination, it may be necessary to remove the battery from its holder and clean both the battery and the contacts of the holder. 3. Battery BT l on the CPU PCB is weak or dead. Replace the battery with an equivalent type or contact the local dealer. Install the new battery with the “+”mark facing away from the board. 4. The nickel-cadmium batteries used with the In-Board Data Handling option are discharged. Allow the GC to remain turned on for several hours arid retest. Fault 202 Fault 202 indicates ac test timer malfunction. The diagnostics which check fuses, relays, and the ac power controls on the Temperature Control and External Events PCB’s wil1 not operate correctly. No other instrument functions are affected. To restore these diagnostic functions replace the CPU PCB. Faults 203 and 204 Faults 203 and 204 indicate that fuses F1 (Fault 204) and F2 (Fault 203) on the Power Supply PCB are blown. If both of these faults occur together, the +15V and-15V power supplies will be disabled, inhibiting the operation of detectors, temperature control, and other functions. If only one fuse is blown, either power supply may go out of tolerance intermittently, resulting in erratic operations. 29 NOTE Refer to the Quick Reference Manual or paragraph 9 for electronic hardware locations. It is also possible that power is not reaching the Mother PCB from the transformer. Be sure that J24 on the Mother PCB is making good contact with its mating plug. Step 1: Turn off the instrument power and replace the blown fuses or fuses. If the replacements also blown, turn off the Power and open the yellow connector cams for all of the pc boards which are installed, except the ones for the Power Supply and CPU PCB's. Replace the fuses and turn on the power. If the fuses have not blown after 30 seconds of operation,skip to Step 3. If the fuses have blown, the Power Supply PCB must be replaced,unless a printer/plotter is installed. Step 2: If a printer/ p1otter is instal1ed, turn off the power and disconnect it at J61 on the PCL/ADC PC Board. Replace the fuses and turn on the power. If the fuses no 1onger blow replace the entire printer/ plotter assembly or (if facilities allow) the PCL/ADC PCB. If the fuses continue to blow, replace the Power Supply PCB. Step 3: (From Step 1 only.) If the fuses did not blow with the connector cams open, turn off the rawer and close one of the open connector cams. Turn the power back on and see if the fuses hold for at least 30 seconds. Continue in this manner through the remaining connector cams until one is found which causes the fuse to blow. Replace that pcb. Be sure that all cables, connector cams, and fuses are restored to their normal conditions before proceeding. Faults 205 and 206 Faults 205 and 206 indicate that either the +15V Supply (Fault 205) or -15V supply (Fault 206) is out tolerance. The operation of detectors,temperature control, and other functions will be inhibited. Step 1: Turn off the power and open the yellow connector cams for the pc boards which are instal1ed,except the ones for the Power Supply aid CPU PCB’s. Turn the power back on and run the Automatic tests. If Faults 205 and 206 no longer appear,skip ahead to Step 3. If the fault is still present, the Power Supply PCB must be replaced, unless a printer/plotter is installed. Step 2: If a printer/plotter is installed, turn off the power and disconnect cable at J61 on the PCL/ADC PCB. If the fault does not return when the tests are run, replace the entire printer/plotter assemble or (if facilities allow) the PCL/ADC PCB. If the fault is still present, replace the Power Supply PCB. Step 3: (From Step 1 only.) If the fault were not present with the connector cams open,turn off the power and close one of the open connector cams. Turn the power back on and see if the fault returns when the tests are run. Continuo in this manner through the remaining open connector cams until one is found which causes the fault appear. Replace that pcb. Be sure that all connectors,connector cams,and fuses are restored to their normal 30 conditions before proceeding. Faults 207-210 Main contactor is turned off. AC power is not being supplied to heaters, motors, or solenoid valves. Faults 207: Column Detectors, Injectors, Auxiliary Oven Over 430℃ or pneumatic Oven Over 75℃. Step 1: The specific zone which is overheated, if found by examining the temperature of the zones using STATUS. If no zone registers 423℃ or higher and the instrument has a pneumatic heater, then go to Step 2. Otherwise, go to Step 3. Step 2: Remove the high voltage cover. Install a probe simulator plug (P/N 03-917846-00) on J74 0n the Temperature control PC Board. Replace the high voltage cover. Rerun the Automatic Tests. If Fault 207 is still present, then there is a fault on the Temperature Control PCB and it should be replaced. If Fault 207 is no longer present, than the pneumatic heater and probe assembly is defective and should be replaced. Fault 207 (Cont.) Step 3: Remove the high voltage cover. Unplug the heater and probe connector corresponding to the overheated zone (J70, J71, 72, J73, J78, or J79 on the Temperature Control PCB), and replace it with the probe simulator plug. Replace the high voltage cover,p1ug in the GC,and turn on the power. The temperature reading zone should be between -15℃ and+ 15℃. If it is not, not, reconnect the heater and probe connector that was removed and put the high voltage cover back on. Step 4: Allow the instrument to cool with the power off for at least one hour. Turn on the power and check the temperature of the fu1ty zone. If it is still above 422℃, the temperature sensor for that zone is defective, and the heater/probe assembly should be replaced. For detectors,refer to the appropriate para. in the specific detector section of this manual. For column oven replace column oven probe harness assembly with 03-917813-00 Step 5: If the temperature reading has fallen below 425℃, a thermal runaway has occurred. Because of the redundant protection system in the instrument,at least two independent faults must have occurred simultaneously on the CPU and. Temperature Control PCB’s. A1though these may be found using test procedures in this manual,the local dealer should be contacted due to the hazardous nature of this problem and the possibility of damage to other parts of the system. Fault 208: +150VDC or -15VDC power Supply Fault Detected Correct Fault 205 or 206 in this section first if it is present. If not, replace the Power Supply PCB. If that does not cure the problem, the Temperature Control PCB or CPU PCB may have to be replaced. Fault 209: Contactor Drive Circuit Fault Replace the Temperature Control PCB. Fault 210: Safety Interlock Switch (S1 no Power Supply PCB) Open Be sure the high voltage cover is properly installed over the rear of the electronics compartment, 31 with the tab on the cover depressing the lever of the interlock switch (S1). If the cover is on and the fault remains, depress the interlock switch lever manually with a screwdriver or other convenient tool. If the instrument now operates normally (contactor clicks "ON”, column oven fan runs, diagnostics pass), fol1ow the procedure described in paragraph 2.2 for adjusting the tab on the high voltage cover. Otherwise, replace the Power Supply PCB. If that does not solve the problem, replace the Temperature Control PCB. Faults 211 and 212: Main Contactor Does Not Turn OFF Properly Normal chromatographic functions are not affected, but the bui1t-in protection against thermal runaway caused by other faults may not work. Because of the hazard involved, all heaters are turned off when this fault is detected. Operation can be restored by pressing. RESET to clear the fault display, but the protection against overheating will be impaired. Correct both of these faults by replacing the Temperature Control PCB. Faults 213 and 214: Contactor Stuck “ON” Normal chromatographic functions are not affected, but the built-in protection against thermal runway caused by other fault may not work. Because of the hazard involved, all heaters are turned off when this fault is detected. Operation can be restored by pressing RESET to clear the fault display,but the protection against overheating will be impaired. Correct both of these facets by replacing the bother PCB Faults 215: The polarization of the power line connection is reversed, or the ground connection through the power cord is missing. Normal chromatographic functions are not affected,but the risk of electrical shock is increased for certain maintenance operations and in case of some component failures. Because of the hazard involved, all devices operated directly from 1ine voltages (heaters, motors, etc.) are disabled when this fault is detected. Operation can be restored by pressing RESET to clear the fault display, but the risk of e1ectrical shock will be increased. Detection of this fault by the Background tests wil1 be inhibited if the fault is cleared by pressing RESET. If the instrument is wired for 220V operation with a non-polarized line p1ug, reverse the p1ug in the wal1 outlet. If this does not correct the problem, or if the cord is equipped with a polarized p1ug, try another wall outlet or have an electrician check the outlet for proper polarization and grounding. Fault 216: Fuse F2 on Mother PCB Blown I20 VAC power from the transformer is not reaching the Temperature Control PCB. Heaters, motors, and solenoids will be co-operative. NOTE Refer to the Quick Reference Manual or paragraph 9 for electronic Hardware locations. Fault 216(Cont.): 32 Step 1: Remove F2 (5A, 250V) and see if it is actually blown (using an ohmmeter, if avai1able). If it is blown, skip to Step 2. If the fuse is not blown, check that there are cables securely connected at J27 and J29 on the Mother PCB, and the proper plug for the line voltage being used is installed at J28 on the Mother PCB. If those are in order, the problem is probably on the Mother PCB. Replace ace the Mother PCB. If that does not help, have a serviceman check the instrument. Step 2: If F2 is blown, disconnect the 120 VAC loads as fol1ows: a. Remove the External Events PCB. b. Remove the Temperature Control PCB c. Replace the blown fuse F2 d. Remove F3 on the Mother PCB e. Disconnect cables from J22 and J26 on the Mother PCB f. Disconnect cables from J75 and J76 (if present) on the Temperature Control PCB g. On a 34 Series Temperature Control PCB, disconnect the cable from J70, install a probe simulator plug on J70, and move S2 to the OCI position. If F2 does not blow when power is applied, the applied, skip to step 3. The fuse must be checked visually or with an ohmmeter, since the diagnostics will not work properly with the Temperature Control PCB dose not help, call the local dealer. Step 3: If F2 does not blow, reinstall the Temperature Control PCB only. If the fuse now blow when power is applied, replace nab the Temperature Control PCB. Otherwise, go to Step 4. Step 4: Reconnect were disconnected in Step 2, one at a time, using the following procedure to isolate the defective load. 1. Reconnect the 1oad. (A list of the loads being tested and the means of reconnecting them follows.) 2. Put on the high voltage cover and turn instrument on. 3. Set up the GC operating conditions. (e.g. temperatures, etc.) So the load under test wil1 be turned on. Fault 216(Cont.): 4. Run diagnostics to see if the fuse has blown. If it has, the load which was just connected is defective. Replace the defective load and the fuse. Otherwise, go on to the next load. Loads Being Tested Pneumatic heater:J74. This device is chassis-mounted and normally requires Service. Auxiliary heater: J70, Temperature Control PCB (Replace Auxiliary Heater) Injector Coolant: J75, Temperature Control PCB [Replace LN2 Valve Assy., P/N 03-917187-00 or LCO2 Valve Assy., P/N 03-917185-00] Injector heaters: On the Temperature Control PCB, move switches S2 to STD if it was originally in STD. Replace 34Series injector harnesses with 03-917811-00. Column coolant: J26, Mother PCB [Replace LN2 Valve Assy., P/N 03-917186-00 or LCO2,valve Assy.,P/N 03-917186-00 Column fan/column vents motor: J22, Mother PCB Step 5: If a defective load has still not been fond, reinstall the AutoSampler/External Events PCB. Disconnect the inject module from the External Events PCB at P601 and 33 disconnect any devices driven by the External Event relays if 120V operation has been selected by the jumper plug on J101. Reconnect each of these devices one by one, following the procedure descried in Step 4, to determine which one is defective. Reinstall F3 on the Mother PCB and be sure that all cables and switch S2 on the Temperature Control PCB are in their original configuration before proceeding. Fuse F3 on Mother PCB Blown or Fuse F102 on Rear Panel Blown (ref. Figure 2 in the Installation section) Fault 217: Power line vo1tage is not reaching the Temperature Control PCB Heaters and other line-operated devices will not function. NOTE Refer to the Quick Reference Manual or paragraph 9 for electronic hardware locations. Refer to Figure 2 in the installation section for fuse F102 location. Fault 217 (Cont.): Step 1: Remove F3 (6A, 250V for 120 VAC GC’s, 3A, 250V for 240 VAC GC’s, and F102 (15A.250V. ceramic for 120 VAC GC’s, 10A.250V. ceramic for 240 VAC GC’s and see if either one is actually blown (using an ohmmeter if available). If either fuse is blown skip to Step 2. If neither fuse is blown,check that there is a cable securely connected at J21 on the Mother PCB. If this is in order,the problem is probably on the Mother PCB or a loose connection in the wiring harness. Have a serviceman check the instrument if replacing the Mother PCB does not help. Step 2: If one of the fuses was blown,replace the blown fuse.(Replace both if it is not known which one is blown.) Check the setting of SI on the Temperature Control PCB to be sure that the right line voltage has been selected. Examine the heater coils inside the column oven. If the wire is broken or touching the column oven at any point besides the support insulators, replace the heater. If neither of these procedures fixes your problem, continue. Step 3: Disconnect the 1oads powered directly from the AC line as follows: a. Remove the detector heater cable from J71 on the Temperature Control PCB and replace it with a probe simulator plug (P/N 03-917846-00). b. Replace blown fuse F3 or F102. c. d. Move the appropriate switch on the Temperature Control PCB to STD if it was in the OCI position. S2 Unplug the column oven heater cable from J19 or J20 on the Mother PCB by pressing down the lock tab on the top of the connector, noting which connector, nothing which connect it was plugged into. e. Reinstall the Temperature Control PCB. f. Remove the AutoSampler/External Events PCB, if present. g. Replace the high voltage cover, turn on the power, and run the automatic tests by pressing [SHIFT] [INSTRTEST]. If F102 blows, there is probably a short on the Mother PCB. If F3 blows, the problem is probably on the Temperature Control PCB. These can be replaced one at a time to isolate and correct the problem. 34 Fault 217(cont.): Step4: Reconnect loads that were disconnected in Step 3, one at a time, using the procedure below to isolate defective load(s). 1. Reconnect the load. (A list of the loads being tested and the means of reconnecting them follows the procedure.) Be sure to connect the injectors to their proper location on the Temperature Control PCB. 2. Put on the high voltage cover end turn instrument on. 3. Set up the GC operating conditions (e.g., temperatures, etc.) so the load under test will be turn on. 4. Run diagnostics to see if the fuse has blown. If the fuse is blown the load that was just connected is defective. Replace the defective load and the fuse. Otherwise, go on the the next load. Loads Being Tested Detector heaters: 3410 J71, Temp. Control PCB : Ion Oven Harness Assy., 03-917857-00 for 120 VAC GC’s; 03-917858-00 for 240 VAC GC's. TCO Heater and Probe Assy., 03-917812-00. Injector beakers: 3410 : J72 (only if S2 on the Temp. Control PCB was originally in the OCI position). Set S2 to the OCI position. For 120 VAC GC’s,replace the OCI Heater/Probe Assy., 03-917307-00. For 240 VAC GC's replace OCI Heater/Probe Assy., 03-917307-01. Column oven heater: J19 or J20, Mother PCB. Be sure to connect plug to connector it originally came from,corresponding to the line voltage in use. Fault 217(Cont.): Step 5: If a defective load still has not been found,unplug any device which might be plugged into the rear accessory outlet (if an AutoSampler is in use). Disconnect any devices being driven from the external events relays,if 120/240V operation has been selected by the jumper p1ug on J101 on the AutoSampler/External Events PCB. Reinstall the AutoSampler/External Events PCB. Reconnect each of the devices removed in this step, one by one, following the procedure in Step 4,to determine which one is defective. Be sure that all cables and switches are in their original configuration before proceeding. Faints 218-220: Temperature Control Analog-to-Digital Converter Failure Temperatures cannot be measured or controlled accurately. Because of the hazard involved, all devices operated directly from line voltage are disabled when these faults are detected. Operation can be restored by pressing RESET to clear the fault display, but the instrument will shut down again if the faults are detected in the Background tests during normal operation. Replace the Temperature Control PCB to correct any of these faults. Faults 221-229: An AC Power Control For a Heater, Coolant Valve, or Motor is Stuck "ON" 35 Because of the hazard involved,all devices operated directly from line voltage are disabled when voltage are disabled when these faults are detected. Operation can be restored by pressing RESET, but one of the temperature-controlled zones may go beyond its normal range. Do not run the instrument in this condition unless you are absolutely sure that the faulty control is for an unused zone(such as a coolant valve or auxiliary heater) or that the fault indication is erroneous. If the problem is in the column oven control ( as indicated by a column temperature which rises above its setpoint in normal operation),the fault may be either on the Temperature Control PCB or on the Mother PCB. To isolate the problem, replace the column oven probe cable at J73 on the Temperature Control PCB with a probe simulator plug. If this eliminates the fault display when diagnostics are run, replace Mother PCB. If not, replace the Temperature Control PCB. If the fault is not in the column oven control, replace the Temperature Control PCB to correct the fault. Note that this problem may be intermittent. In this case, it wil1 be worse when the instrument is hot. Avoid false conclusions by allowing the instrument to remain at its normal operating conditions for some time and then running the diagnostic tests before reaching any final conclusions. Faults 230-245 AC power control for heater, cool ant valve, or fan motor stuck "OFF" or intermittent. Devices whose control are "OFF" wil1 not function at all, while intermittent controls may result in slow heating, poor temperature stability, or intermittent operation. Special control (injector coolant,pneumatics heater ) wil1 not be checked unless they are installed. Faults in controls for options (auxiliary heater,column/injector coolant) will always be reported, But need not be repaired if the option is not in use. The solution for all these fault is to replace the Temp. Control PCB. Fault 230: Fault 231: Fault 232: Fault 233: Fault 234: Fault 235: Fault 236: Fault 237: Fault 238: Fault 239: Fault 240: Fault 241: Fault 242: Fault 243: Fault 244: Fault 245: Column Heater Off Column Heater Intermittent Column Oven Fan Off Column Oven Fan Intermittent Injector A Heater Off Injector A Heater Intermittent Detector A Heater Off Detector A Heater Intermittent Auxiliary Heater off Auxiliary Heater Intermittent Column/injector Coolant valve off Column/injector Coolant valve Intermittent Injector coolant valve off (only if two vales present) Injector coolant valve Intermittent (only if two vales present) Pneumatics Heater Off Pneumatics Heater Intermittent Fault 246: Column Oven Vent Control Faulty Some part of the control system (motor, 1imit switches, or control e1ectronics) is defective. Column oven temperature control may not work properly. Run the "Column Oven Vents" extended test (See para.5) to isolate the defective part. Fault 247: Column Oven a Fan motor Overheated 36 The column oven fan wil1 stop running and the GC will turn off power to all of its heaters. Normal operation of the heaters can be restored by pressing RESET to clear the fault display, but they wi1l be disabled again as soon as the background tests discover the condition. When the fan motor cools the fault indication will disappear. Check first for cooling air flow. Fan on rear panel should be running and unobstructed. Rear and side panels must always be in place during operation. The fan motor will overheat if the rotor is stalled. Be sure fan blade is not touching any part of the column oven. If the fan still does not turn freely, the motor bearings are bad and the motor must be replaced. Fault 247(Cont.): When the column oven temperature is set well above ambient, the vents at the rear of the oven should be tightly closed. The intake vent can be seen through the perforations in the top of the instrument, beneath the detector cover. The exhaust vent can be seen by temporarily removing the right side panel. Be sure column oven was set at an elevated temperature before turning off power and removing side panel. If the fault appears while the fan is stil1 running replace the Temperature Control PCB. If the fault remains with the fan motor completely cool, replace the fan motor. Fault 248: Inject Switch Closed The inject switch is being held down for some reason. The GC will go back into run immediately at the end of if RESET is pushed. This condition is usually caused by overtightening the injector nut. Loosen it and see if anything else is holding the mechanism down. If the fault remains when the switch actuator is completely free,there is a problem in the switch, the injector harness, or the Temp. Control PCB, or the cable. Disconnect the switch from the harness. If the fault goes away, replace the switch. Otherwise, disconnect the injector harness from the Temp. Control PCB and install a spare Probe Simulator p1ug. (Note that all four connectors along the top of the board must have harnesses or Probe Simulators on them.) If this cures the problem, replace the injector harness. Otherwise, replace the Temp. Control PCB. Fault 249: Factory Use Only Faults 250-252: Detector A: Analog-to-digital converter fault. The microprocessor cannot read some detector voltages. Autozero may not work, displayed values of TSD bias or FPD high voltage may be wrong, and the remaining detector diagnostics may be invalid. Replace the Detector pc board to correct the problem. Fault 253: Detector A: TCD analog-to-digital converter fault Bridge current and voltage cannot be read accurately. Displayed current values may be wrong, “no flow” detection may work incorrectly and diagnostic tests will be invalid. Replace the TCD PC Board to correct the problem. Fault 254, Advisory: Detector A: Detector too noisy to check The detector signal is too noisy or unstable for some of the subsequent tests to be valid. The noise may be coming from the detector, rather than the electronics. Disconnect the signal cable and run the test again. If the fault persists, replace the detector pc board. Otherwise correct the chromatographic conditions which are causing the noise or drift. 37 Fault 255: Detector A: Detector supply voltage won't turn off The FID polarizer, TSD bead current, ECD pulsar, FPD photomultiplier supply, or TCD bridge supply cannot be turned off. Normal operation will not be affected, but voltages will still be present when the detector has been turned off. Some protection features may be defeated. Replace the detector pc board. Fault 256,Advisory: Detector A:FID/TSD balance misadjusted The zero-signal level on the chart recorder will shift when changing ranges. Small adjustment errors will not produce any other undesirable effects. See the fol1owing paragraph for the balance adjustment procedure. This indication can also be caused by an extremely large detector background signal if the detector is connected. Disconnect the signal cable and run the test again to be sure that the detector is not affecting the reading. 0 FID Balance The FID balance potentiometer (R17) is adjusted through the hole in the top of the metal can at the top of the FID PCB. Adjust the balance if the detector exhibits the fol1owing symptoms: Autozero the FID range 12. Turn autozero OFF. Change to ranges 10, 9, and 8. If the baseline moves more than 3 to 5%, you may want to adjust the balance to maintain a constant baseline throughout the ranges. 1. Cap the FID electrometer input (cap P/N 58-039000-00). Wait a few minutes until the e1ectrometer settles. (Capping input is best, but not required.) 2. Turn FID detector ON in the GC Configure table. 3. Set range to 10-8. Turn autozero on (YES).Wait until the GC goes to READY. 4. Advance to the autozero display in the DETECTOR section. “A/Z” after the mV reading indicates that autozero is enabled. 5. Slowly turn the FID/TSD balance potentiometer CCW until a reading of .01 mV is just obtained. Do not set the display for 0.0 mV. Set it only to .01 mV while coming down from a higher value. Note: The display will update faster is you repetitively press REST while adjusting the potentiometer. 6. Reconnect the signal cable, wait for the electrometer to settle, and run Instrument Test. If the balance cannot be corrected by the adjustment procedure replace the pc board. Faults 257-261: Detector A: Detector ranges inaccurate Detector output signal values were not the expected values for ranges found from the fo11owing table. Fault 257/319 258/320 259/321 260/322 FID/TSD 12 11 10 9 FPD 10 9 8 SFPD 1 10 100 38 ECD 1 10 TCD .05 .5 5 261/323 8 Peak amplitudes should be wrong for the faulty ranges. If all of the ranges for tire detector in use fail the test the real problem may be in the internal signal source used for the tests (which is the autozero bucking source). In this case, the fault indications. Can be ignored if the ranges appear to be working properly. Replace the detector pcb to correct any of these faults. Faults 262-278: Detector A: Autozero fault Autozero may not work at all,it may be noisy or erratic, or it may work only over limited ranges of signal values, defending on the specific fault or combination of faults. Replace the detector pct to restore proper autozero operation. Faults 279-286: Detector A: Chart recorder attenuator fault Chart recorder attenuation value is incorrect for the following: Fault Attenuation Fault 279/341 1&64 283/345 280/342 2&128 284/346 281/343 4&256 285/347 282/344 8&512 286/348 Attenuation 16&1024 32 64(64-1024 if 1-32 okay) infinity Note that these faults affect the chart recorder (1mv). Output only. The printer/plotter is not affected. Attenuation errors can be caused by a faulty load or short circuit-on the chart recorder output. Disconnect any cable connected to this output and rerun the test. If the fault persists, replace the detector pcb to restore the attenuator function. Fault 287: Detector A: No AC voltage for FID polarizer supply The FID polarization voltage will be zero, leading to small or inverted peaks. If this fault is not accompanied by fault 288/350, there is a diagnostic system failure which can be corrected by replacing the detector pcb. Fault 287: Detector A: No AC voltage far FID polarizer supply (cont.) The AC power from the transformer could be interrupted at J24 on the Mother PCB or at the detector card edge connector. Be sure that the cable on J24 is securely connected, and clean the card edge contacts as described in paragraph 2.3. Fault 288: Detector A: Detector power supply failure FID: polarizing voltage incorrect FPD/SFPD: -300 to 900 voltage photomultiplier tube supply failure ECD: -50 volt pulser supply failure Peaks may be inverted, missing, or the wrong height, and the signal may be noisy or drifting. Detector supply voltage errors can be paused by shorts in the ignitor cable(FID), pulser cable(ECD), or high voltage cable (FPD), or in the detector assembly. Disconnect cable from detector and run INSTR TEST. If tea fault no longer appears, replace the ignitor probe arm if the detector is an FID, or call the local dealer to find the short in the ECD or FPD assembly. If Fault 288/350 is still present, disconnect the cable at the detector pc board. If he fault disappears when the test is run again, replace the cable. If this fault remains, replace the detector pc board. 39 Fault 289: Detector A: Ignitor fuse bad AC voltage is not available for the flame ignitor coil. The coil will not glow when the appropriate IGITE key is pressed. Disconnect the ignitor for cable at J83 (FID PC Board) or J94 (FPD PC Board) and replace fuse F1 on the detector pcb (5A, 250v, slow blow).Turn on the GC and press the appropriate IGNITE key for 10 seconds. Run the tests again. If the fault is still present, replace the detector pc board. If not reconnect the cable to the pc board without having the other end connected. Press the appropriate IGNITE key for 10 second, and then run the test again. Replace the cable if the test fails. If not, repeat the procedure after connecting the cable to the probe arm (FID) or the detector (FPD). If the test fails, replace the FID probe arm or the FPD flame tower. Be sure the blown fuse has been replace before returning to normal operation. Fault 290: Detector A: Ignitor relay bad There is no voltage supplied to the ignitor coil when [IGNITE A] or [IGNITE B] is pressed, so the coil will not glow. Replace the detector pc board. Fault 291: Detector A: Ignitor relay won't tern off The ignitor coil will be turned on all of the time, resulting in a large background signal and a noisy baseline. Replace the detector pc board. Fault 292: Detector A: ECD pulser supply fuse bad No pulses will be generated,and there will be no signal output. Replace fuse F1 on the ECD PC Board (1/4 A, 250V, slow blow) and rerun the test. If the fuse blows again, replace the ECD PC Board. Fault 293: Detector A: TSD bead current supply fuse bad No heating power will be supplied to the bead, and there will be no signal output. Replace fuse F2 on the FID/TSD PC Board (2A, 250V,slow blow). A bead might rarely develop a fault which could cause the fuse to blow, so replace the bead also if possible. Set the bead current to your normal operating value and rerun the test. If the fuse still blows, replace the FID/TSD PC Board. Fault 294,Advisory: Detector A: TSD bead open This is the normal response if the pc board is being tested with no bead connected. The remaining tests wil1 still be valid, and no corrective action needs to be taken. The performance of the electronics under operating load conditions can be tested by connecting a bead. If a bead is connected, it has an abnormally high resistance, and is probably open. Replace the bead. Fault 295: Detector A: TSD bead shorted Normal sensitivity will probably not be attainable even at the highest bead currents. Disconnect the TSD bead cable at J84 on the FFDITSD PC Board and reran the test. If the fault is stil1 present, replace the FID/TSD PC Board. If not, reconnect the cable to the pc board with the other end of the cable not connected. If the fault returns when the test is run reps ace the cable. 40 Otherwise reconnect the cable to the bead probe. If the fault returns when the test is run, replace the bead. Faults 296-299: Detector A: TSD bead supply fault The measured bead current does not correspond to the tested setpoint values. There may be no signal at all, or the bead current may not vary correctly as the setpoint is adjusted. Replace the FID/TSD PC Board. Fault 300: Detector A: TCD signal polarity switch bad The TCD output signal polarity will not change when requested from the front panel. Replace the TCD PC Board. Fault 301: Detector A: TCD bridge power supply fuse bad There will be no bridge current regardless of filament temperature setpoint. Disconnect the TCD bridge cable from the pc board at J105, and replace Fuse Fl on the TCD PCB (1A, 250V, s1ow blow).Turn on the instrument and enter your normal TCD operating parameters. If Fault 301/363 appears again when you run the test, replace the TCD PC Board. If not, replace the TCD cell. Fault 302, Advisory: Detector A: TCD bridge power supply control checks not valid The filament temperature protection circuit is limiting the output voltage, making Faults 303-307/365-369 invalid. This is caused by a high resistance in the bridge, which is normal if the bridge is not connected. To check for Faults 303-307/365-369, connect a detector which has helium carrier gas flowing through it to the TCD pc board. This Advisory may also occur when nitrogen carrier gas is in use or there is no gas flow through the bridge. In this case, only Faults 306/368 and 307/369 are likely to be affected. If none of the lower-numbered fault are present, the power supply circuits are probably working properly. A more complete test can be done as noted in the previous paragraph, if desired. Faults 303-307: Detector A: TCD bridge power supply inaccurate Some or all filament temperature settings will be inaccurate or unstable, resulting in improper sensitivity, no signal output, or drift and noise. Replace the TCD PCB Board. Fault 308, Advisory: Detector A: SFPD square root zero inaccurate The linear range of the output will be decreased, be missing or distorted, and small peaks may be missing or distorted. This problem is normally caused by a misadjustment of the Square Root Zero control on the FPD PC Board. See the FPD detector section for a description of the adjustment procedure. If this advisory cannot be corrected by the appropriate adjustment, replace the FPD PC Board. Fault 309: Detector A: SFPD square root output out of tolerance The scale factor for the square root output of the SFPD is inaccurate. Peaks will be the wrong height or missing altogether. Replace the FPD PC Board. 41 Fault 310,Advisory: Detector A: Attenuation not checked Attenuation could not be checked because the FPD was in square-root output mode. Move S2 on the FPD PC Board from the SFPD position to the FPD position and rerun the test to check the attenuator. Fault 311: Detector A: Not used Faults 312-314: Detector B: Analog-to-digital converter fault. See Faults 250-252. Fault 315: Detector B: TCD analog-to-digital converter fault. See Fault 253. Fault 316, Advisory: Detector B: Detector too noisy to check. See Fault 254. Fault 317: Detector B: Detector supply voltage won’t turn off. See Fault 255. Fault 318, Advisory: Detector B: FID/TSD balance misadjusted. See Fault 256. Faults 319-323: Detector B: Detector ranges inaccurate. See Fau1ts 257-261. Faults 324-.340: Detector B: Autozero fault. See Faults 262-278. Faults 341-348: Detector B: Chart recorder attenuator fault. See Fau1ts 279-289. Fault 349: Detector B: No AC voltage for FID polarizer supply. See Fault 287. Fault 350: Detector B: Detector poser supply failure. See Fault 288. Fault 351: Detector B: Ignitor fuse bad. See Fault 289. Faults352: Detector B: Ignitor relay bad. See Fault 290. Fault 353: Detector B: Ignitor relay won’t turn off. See Fault 291. Fault 354: Detector B: ECD pulser supply fuse bad. See Fault 292. Fault 355: Detector B: TSD bead current supply fuse bad. See Fault 293. Fault 356, Advisory: Detector B: TSD bead open. See Fault 294. Fault 357: Detector B: TSD bead shorted. See Fault 295 . Fault 358-361: Detector B: TSD bead supply fault. See Faults 296-299. Fault 362: Detector B: TCD signal polarity switch bad. See Fault 300. Fault 363: Detector B: TCD bridge power supply, fuse bad. See Fault 301. Fault 364, Advisory: Detector B: TCD bridge power supply control checks not valid. See Fault 302. Faults 365-369: Detector B: TCD bridge power supply inaccurate. See Faults 303-307 Fault 370, Advisory: Detector B: SFPD square root zero inaccurate. See Fault 308. Fault 371: Detector B: SFPD square root output out of tolerance. See Fault 309. Fault 372, Advisory: Detector B: Attenuation not checked. See Fault 310 42 Fault 373: Detector B: Not used Faults 374-410: 8034 AutoSampler Faults. Fault 374, Advisory: Autosampler Safety Interlock open. Fault 374 usually indicates that the Autosampler cable is not plugged into P601. All Autosampler functions operated directly from line voltage are disabled when this fault is detected. To test the Autosampler PCB with the cable disconnected, go to Step 1. If the fault is present with the cable securely connected to P601, go to Step 2. Step 1: To test the Autosampler PCB with the Autosampler disconnected, move the TEST/NORM switch on the AutoSampler PCB to the TEST position. Rerun the diagnostics. If the fau1t is still present, the AutoSampler PCB is defective and must be replaced. The switch must be returned to the NORM position before the Autosampler can be used. Step 2: Move the TEST/NORM switch on the AutoSampler PCB to the TEST position. Rerun the diagnostics. If the fau1t is still present, replace the Autosampler PCB. If the fault is no longer present, a problem exists in the AutoSampler cable connector wiring. Contact the local dealer. Fault 375: Autosampler Hardware is disabled. The instrument is unable to enable the A/S option. The solution is to replace the pcb. Fault 376: AutoSampler AC Power Disable Fault This fault indicates that the safety interlock circuitry is not functioning properly. Because of the hazard involved, the A/S PCB should be replaced immediately when this fault is encountered. Faults 377-388: Autosampler AC Power Controls stuck"0n" Indicates that one or more of the AC power controls for the valves, solenoids, or rack advance motor is stuck "on.” The solution for all of these faults is to replace the A/S PCB. Fault 377: Unknown AC Power Control Stuck “On” Fault 378: Dipper Down Solenoid stuck "0n” Fault 379: Sample Volume 2 Solenoid stuck “On”. This Condition could damage the Sample Volume solenoid. Fault 380: Sample Volume 1 solenoid Stuck “0n” This Condition could damage the Sample Volume Solenoid. Fault 381: Plunger Back Solenoid stuck "0n” Fault 382: Vent solenoid stuck "0n" Fault 383: Plunger Forward Solenoid Stuck "On" Fault 384: Disposa1 Arm Back Solenoid Stuck "On" This Condition could damage the disposal solenoid. Fault 385: Rack Motor Forward Stuck "On" Fault 386: Syringe Carriage Forward Solenoid Stuck "On" Fault 387: Pressure Solenoid Stuck "On" 43 Fault 388: Recorder Power Stuck "On" Faults 389-410: Autosampler AC Power Controls Intermittent or Stuck “Off" AC power control for the Solenoids or motor are stuck "off” or are intermittent. Devices that are stuck “off” will not function at all. Intermittent control will result in erratic mechanical motion, noisy solenoids, or intermittent operation. The solution for all of these faults is to replace the A/S PCB. Fault 389: Dipper Down Solenoid Off Fault 390: Dipper Down Solenoid Intermittent Fault 391: Sample Volume 2 solenoid Off Fault 392: Sample Volume 2 solenoid Intermittent Fault 393: Sample Volume 1 solenoid Off Fault 394: Sample Volume 1 Solenoid Intermittent Fault 395: Plunger Back Solenoid Off Fault 396: Plunger Back Solenoid Intermittent Fault 397: Vent solenoid Off Fault 398: Vent solenoid Intermittent Fault 399: Plunger Forward Solenoid Off Fault 400: Plunger Forward Solenoid Intermittent Fault 401: Disposal Arm Solenoid Off Fault 402: Disposal Arm Solenoid Intermittent Fault 403: Motor Forward Off Fault 404: Motor Forward Intermittent Fault 405: Barrel Forward Solenoid Off Fault 406: Barrel Forward solenoid Intermittent Fault 407: Pressure Solenoid Off Fault 408: Pressure Solenoid Intermittent。 Fault 409: Recorder Power Triac Off Fault 410: Recorder Power Triac Intermittent Fault 411: External Events 24 VAC Fuse Bad 44 Fault 411 indicates that the 24 VAC fuse is open or that 24 VAC is missing. If the External Events board is configured for 24 VAC (plug 03-917841-00 24 VAC plugged into J101 on the bottom of the PCB) then all valves and solenoids connected to TB1 will not function. If the External Events is not being used or the External Events is configured to use 120 volts AC or 120/240 volts AC, then the instrument can be run temporarily with this fault. If the 24 volts AC is being used, turn the instrument off. Remove the high voltage cover. Check the 24 volt AC fuse on the AutoSampler/External Events PCB (see figure in Quick Reference Manual or para.9). If the fuse is OK and the solenoids connected to TB1 function norma11y, then the fault is with the diagnostic circuit. The instrument can be run temporarily with this fault. If the fuse is OK, but the solenoids connected to TB1 do not function properly, then probably a bad connection exists between the A/S PCB and the Mother PCB, or a loose connection at J24 on the Mother PCB or the transformer is bad, or a shorted winding. Call the local dealer. If the 24 VAC fuse is bad, disconnect all the solenoids from TB1.Install a new fuse. Put the high voltage cover back on. Turn on the instrument. Rerun the Automatic Tests. If Fault 411 is still present, the board has a short and should be replaced. If Fault 411 is not present, perform the following procedure to isolate the faulty part: 1. Turn the instrument off and remove the high voltage cover. 2. Reconnect one of the solenoids to TB1. 3. Install the high voltage cover, turn the instrument on. 4. Enter method parameters to turn the event on for 30 seconds for the solenoid just connected. Press [START] and allow the instrument to run long enough to turn on the solenoid. Press [RESET]. Rerun the Automatic Tests. 5. If Fault 411 is present, the solenoid just connected is faulty. The solenoid should be replaced. Replace the fuse. 6. If Fault 411 is not present, repeat the procedure reconnecting an additiona1 solenoid each time through the procedure until the faulty solenoid is found. If all of the solenoids are reconnected without finding a faulty solenoid, check the solenoid wires for nicks in the insulation that might short to chassis. Also check that the total load does not exceed 60 watts. Faults 412-414: Pressure ADC Faults These faults indicate that the pressure ADC, multiplexer, or channel select latch is faulty. Pressure readings will be inaccurate. The solution to these faults is to replace the Autosampler/Externa1 Events PCB. Faults 415-416∶ Pressure Transducer Faults These faults indicate that the Pressure Transducer PCB is not operating correctly. Pressure 45 readings will be inaccurate. The pressure transducer PCB is located in the pneumatics compartment. First check that the cable between the A/S External Events PCB and the Pressure Transducer PCB is connected to both ends. If the cable is properly connected, then replace the Pressure Transducer PCB. Fault 417-421: Communication to Printer/Plotter Failure The display indicates PRINTER BUSY when a printer function is executed. The flat ribbon cable (P/N 03-917817-00) or printer/plotter is defective. If a replacement PCL/ADC PCB is available, replace the board. If not, replace the printer assembly. If replacing the pcb or the printer assembly doesn’t fix the problem, replace the cable. If the problem still exists, call the local dealer. Fault 422: Memory Error on PCL/ADC PCB The display indicates PRINTER BUSY when a printer function is executed. The STATUS LED on the PCL/ADC PCB is off. Either the 8155 RAM memory or the 8051 code memory is defective. If a replacement PCL/ADC PCB is available, replace the board. If not, replace the printer assembly. Fault 423: ROM Version Mismatch The display indicates PRINTER BUSY when a printer function is executed. The 8051 is the wrong version for the instrument. Call the local dealer to resolve the version conflict. Fault 424: Printer/Plotter Power Supply Failure The display indicates PRINTER BUSY When a printer function is executed. The STATUS LED on the PCL/ADC PCB is off. The printer/plotter power supply is not within its voltage tolerance. Verify that the power cable is plugged into J69 on the Printer/Plotter Power Supply PCB. Check if the green LED FUSE OK indicator is lit. If it is, the power supply has failed. Replace the printer assembly. If the green LED FUSE OK indicator is not 1it, the fuse on the Printer/Plotter Power Supply (F1) is blown. Replace fuse F1 (2A, 250V slow blow). If the fuse blows again, replace the printer assembly. Fault 425: Left Edge Sensor Failure 46 The display indicates PRINTER BUSY when a printer function is executed. The STATUS LED on the PCL/ADC PCB is off. The left edge sensor was found to be non-functional when the thermal print head tried to find the home position. Verify that the left edge sensor switch is plugged into J67 on the Printer/Plotter Power Supply PCB. Verify that the thermal print head moves when the instrument is turned ON or RESET is pressed. If the thermal print head is at its end of travel, a groaning sound will be heard, indicating the belt is slipping. Verify that the thermal print head is not to the left of the left edge sensor arm. If the above actions do not correct the problem, replace the printer assembly. If the thermal print head does not move, check if the head position motor is plugged into J68 on the Printer/Plotter Power Supply PCB. Verify that belt is intact and connected to thermal print head. If the above actions do not correct the problem, replace the printer assembly. Fault 426: ADC Fai1ed to Ca1ibrate The display indicates PRINTER BUSY when a printer function is executed. The STATUS LED on the PCL/ADC PCB is off. The offset or reference errors in the printer/plotter ADC fell outside the range for self calibration. Verify that the analog signal cable is installed in J62 on the PCL/ADC PCB and in J15 on the Mother PCB. If the cable is installed correctly, then the ADC has failed. If a replacement PCL/ADC PCB is available, replace the board. If not, replace the printer assembly. Fault 427: serial Internal Loopback Failure This fau1t number is displayed when either the outputs or inputs of the UART are faulty. Replace the Seria1 Interface PC Board to correct this failure. Fault 429: Control Station A Failure This fault appears when 1) there is a faulty control station connected to Channel A, or 2) there is a faulty Serial Interface PCB. If Control station A is NOT connected to the instrument, there is a fault on the Serial Interface PCB. Replace the Serial Interface PCB. If Control station A is connected to the instrument, 1. Disconnect Control Station A and rerun Instrument Test. a. If Fault 429 is no longer displayed, there is a possible control station short. Replace the control station. b. If Fault 429 is displayed, there is a fault on the Serial Interface PC Board. Replace the Serial Interface PCB. Fault 430: Control Station B Failure 47 See Fault 429. 48 5 EXTENDED TESTS Extended Tests are not included with Automatic Tests because they either disturb the instrument’s operating conditions or require operator interaction. To avoid actuating valves or destroying methods inadvertently, read the description of each test before initiating it. Four tests are provided to check the column oven cooling vents, External Event AC relays, front panel keyboard, and instrument memory. 5.1 Initiating Extended Tests Extended tests can be run only after the Automatic Tests have been completed. To enter into Extended Tests, press [SHIFT][INSTR TEST] and wait for the Automatic Tests to conclude. a. If the display shows TESTS OK, press [ENTER]. b. If a fault number appears, press [ENTER] until the display shows RETURN TO TEST MENU? NO. Press [YES][ENTER]. (Pressing [NO][ENTER] returns you to the beginning of the Automatic faults.) A similar procedure is used to advance through the Extended Tests by pressing [ENTER] unti1 the desired test is offered or the display shows RETURN TO TEST MENU? NO. 5.2 Vent Tests After you have entered into Extended Tests, the initial display will be VENT TEST? NO. Press [ENTER] to advance to the next test. Press [YES][ENTER] to test the column oven vent system. Note that the column oven temperature will drop briefly during this test; a few minutes may be required for stabilization after the test. If the system is good, the display will read TESTS OK. If a problem exists, the display will show one of the following fault codes: Fault 901: AC test timer bad. The remaining vent tests will not be valid, but normal chromatographic operation is not affected. Replace the CPU PCB to restore the diagnostic functions. Fault 902: Vent motor control won’t turn off. The motor will try to continue to rotate after it reaches the fully open or closed position. Replace the Temperature Control PC Board. Fault 903: Vent motor bad. Neither limit switch can be activated by running the motor. If the motor turns during this test, either the Temperature Control PCB has failed or both 1imit switches are bad. Faults 904 and 905: Vent open control defective. Proper AC voltage is not being applied to the motor to open the vents. Replace the Temperature Control PCB. 49 Fault 906: Vent open control won’t turn off. The motor will try to continue to rotate after it reaches the fully open position. Replace the Temperature Control PCB. Fault 907: Vent open limit switch bad. Check the mechanism to see if the switch is actually being depressed. Replace the switch or correct the mechanical problem. If the switch is good, replace the Temperature Control PCB. Fault 908: Intermittent vent open limit switch or control. Rerun the test to determine where the problem lies. Faults 909 and 910: Vent close contro1 defective. Proper AC voltage is not being applied to the motor to close the vents. Replace the Temperature Control PCB. Fault 911: Vent close control won’t turn off. The motor will try to continue to rotate after it reaches the fully closed position. Replace the Temperature Control PCB. Fault 912: Vent close limit switch bad. Check the mechanism to see if the switch is actually being depressed. Replace the switch or correct the mechanical problem. If the switch is good, replace the Temperature Control PCB. Fau1t 913: Intermittent vent close limit switch or Control. Rerun the test to determine where the problem lies. 5.3 Relay Tests The next Extended Test to choose from is RELAY TEST? N0. Press [ENTER] to advance to the next test or [YES] [ENTER] to test the External Event AC relays. If a problem exists, the display will show one of the following codes. All of the failures except Fault 801 are corrected by replacing the Externa1 Events PCB. Fault 801: AC test timer bad. The remaining relay tests will not be valid, but normal chromatographic operation is not affected. Replace the CPU PCB to restore the diagnostic functions. Fau1t 802: One (or more) of the AC relays won’t turn off. If none of the relays which are in use appear to be affected, operation may continue until the External Events PCB is replaced to cure the problem. Fault 803: Event relay #1 won’t turn off. see Fault 802. Fault 804: Event relay #1 intermittent. The AC control for relay #1 is not turning on continuously. The device which it is operating may not function at all or may be only partially activated. Replace the External Events PCB, or temporarily switch to an unused relay. 50 Fault 805: Event relay #1 won’t turn on. The device operated by relay will not be activated when Event #1 is turned on. Replace the External Events PCB, or temporarily switch to an unused relay. Fault 806: Event relay #2 won’t turn off. See Fault 802. Fault 807: Event relay #2 intermittent. See Fault 804. Fault 808: Event relay #2 won’t turn off. See Fault 805. Fault 809: Event relay #3 won’t turn off. See Fault 802. Fault 810: Event relay #3 intermittent. See Fault 804. Fault 811: Event relay #3 won’t turn off. See Fault 805. Fault 812: Event relay #4 won’t turn off. See Fault 802. Fault 813: Event relay #4 intermittent. See Fault 804. Fault 814: Event relay #4 won’t turn off. See Fault 805. 5.4 Key Echo Tests the third Extended Test to choose from is KEY ECHO? NO. Press [ENTER] to advance to the next test or [YES] [ENTER] to activate keyboard tests. If some of the keys on the keyboard seem to be responding improperly or not at all, this test can help to isolate the problem. The following are the correct codes which should appear on the display when each key is pressed. If any other code is displayed or there is no response at all, there is a fault with the keyboard touch panel or the Keyboard Display PCB, assuming all other Core Tests were good. 5.4 Key Echo Tests (cont.) All keys marked with an asterisk (*) require that the related optional hardware be installed before responding to this test. To terminate the Key Echo Test and return to the Test Menu, press [RESET]. If a single key fails to respond, the fault is in the keyboard touch panel. If 16 or more keys have failed, or if any keys respond with the wrong codes, the fault is probably in the Keyboard Display PCB. Failure of an intermediate number of keys could be caused by a fault in either the PCB or the touch panel. Contact the local dealer for assistance in repairing the problems. GC CONTROL KEYS o START o GC CONFIGURE o INSTR TEST o IGNITE A o IGNITE B o COL OVEN ON o COL OVEN OFF o *(PLOTTER) START o *FEED PAPER o *(PLOTTER) STOP o *ZERO PEN o ATTENUATION DET A (UP) o ATTENUATION DET A( DOWN) o ATTENUATION DET B (UP) o ATTENUATION DET B (DOWN) 1B 0B 8B F2 72 08 88 F1 71 07 87 10 00 40 20 Only while being depressed Only while being depressed Only while being depressed 51 OPERATIONS Keys o BUILD/MODIFY o ACTIVE LINE o STATUS o ACTIVATE o *PRINT o *REPORT o COPY o LOCK /UNLOCK o TUNE o DELETE PROGRAM o DELETE SECTION/TABLE AUTOMATION CONTROL Keys o *RACK TABLE o *(RACK TABLE) SUSPEND o *SEQUENCE TABLE o *(SEQUENCE TABLE) SUSPEND METHODS Keys o METHOD1 0A o METHOD2 1A o METHOD3 2A o METHOD4 3A o COLUMN 18 o INJECTOR 28 o DETECTOR 48 o *PLOTTER 17 o *AUTOSAMPLER 27 o *RELAY 47 0D 8D 0C 1D 1C 9C 2D AD 2C 4D 4C 2E AE 1E 9E DATA HANDLING Keys (In-Board Data Handling Only) o INTEGRATION 05 o TIME EVENTS 25 o PEAK TABLE 45 DISPLAY CONTROL Keys ENTRY Keys o o o o o o o o 0/OFF 1/SINGLE 2/MULTI 3 4/YES 5/NO 6 7/A 42 43 23 13 46 26 16 49 52 o o o o o o 8/B 9 CE ALPHA ENTRY A-Z Z-A 29 19 09 06 (In-Board Data Handling Only) 03 (In-Board Data Handling Only) 02 (In-Board Data Handling Only) SHIFT, PROMPT, and HELP Keys o o o SHIFT PROMPT HELP No response, except in connection with other keys, as listed F4 Only while being depressed 74 Only while being depressed 5.5 Destructive RAM Tests The Destructive RAM test is the last of the Extended Tests. Press [ENTER] to conclude these tests or press [YES] [ENTER] to test the main RAM memory. This test is used to find "soft” errors in the instrument memory which cause improper operation but are not caught in the Core tests. The test can a1so be initiated by cold starting the instrument with TP6 on the CPU PCB connected to ground (TP2) if the test cannot be started in the normal way. The fault display is divided into 18 characters. Only the first two fields of 4 digits are of concern during the Destructive RAM tests. However, the last two digits (at the far right) are the test clock, which advances time every 1.6 seconds. If no fault is found, only the first 4 digits and last 2 digits will be displayed. This test will run continuously until the main power is switched off and back on to do a cold start. Since some “soft” or random faults may happen occasionally, this test could be run for hours until an error is found. Room temperature and other environmental changes may make a marginal device fail occasionally. As soon as an error is detected, its address will be displayed in the second 4-digit field and held until the second error is found, which could be as soon as the next test, or less than half a second. Any error address and the remaining four groups of 2-digit codes should be recorded and returned with the faulty CPU PC Board. An example of a RAM fault could be: 0010 CYCLES D001 ADDRESS E8 00 E1 B0 TEST INFORMATION 07 CLOCK Nine cycles went by before this error was found. The chip, and thus the CPU PC Board, still should be considered faulty. 53 6 STARTING AND EXITING TESTS, DISPLAYING AND PRINTING RESULTS Initiating Automatic Tests Tests may be run any time the instrument is not in RUN. Press [SHIFT] [INSTR TEST] to start the automatic tests. Within a minute, the message TESTS OK will be displayed, or the first fault message will appear. Any remaining fault messages can be seen by using the display control keys or ENTER. Exiting Tests It is possible to exit from a test only after it has run to completion. This can be done either by proceeding to the next test (see Initiating Extended Tests) or by returning to normal GC functions. Any OPERATIONS key can be pressed to go back to normal operation whenever the instrument is prompting the user for the next test selection. The fault messages generated by a particular test can no longer be displayed after exiting from the that test, but they can still be printed if a printer/plotter is installed. (See Printing the Results of Tests.) Initiating Extended Tests Extended tests can be run only after the Automatic tests have been run by pressing [SHIFT] [INSTR TEST]. A prompt offering the first extended test (vents) is displayed by pressing [ENTER] whenever the TESTS OK message is displayed, or by pressing [YES] [ENTER] whenever the message RETURN TO TEST MENU? is displayed. The test is started by pressing [YES] [ENTER] in response to the prompt. Pressing only [ENTER] moves the display on to the next test. Initiating Extended Tests (cont.) After a particular test selection has been bypassed or run, the only way to return to that test is to start over from the Automatic tests by pressing [SHIFT] [INSTR TEST]. Printing and Clearing the Results of Tests The results of the Automatic or Extended tests are cleared prior to running the tests each time, so the fault messages reflect only the latest pass through the test. Pressing [RESET] clears all of the fault messages, including those detected by the Background tests. (see Appendix C for information on the Background tests.) 54 After any test has been run, the results can be printed on the printer/plotter by pressing [SHIFT] [REPORT]. The latest results of all of the Automatic, Extended, and Background tests will be printed. Using the Blinking STATUS Light to Display Background Fault Messages A blinking STATUS light indicates that the instrument has detected a fault condition during normal operation. Press [STATUS] to display the initial fault message, and then press [ENTER] to display additional fault messages. Note that these messages are completely separate from the automatic tests described in para.4.2. Refer to para.4.1 for a complete listing of the background fault messages and information on the Background tests. 55 7 TROUBLE SHOOTIHG PROCEDURES There are only two reasons that you should be reading this section: 1. You are observing a functional problem (temperature zone, Auto Sampler, etc.) that is out of control or not functioning but no fault messages have appeared on the display. 2. Everything seems to be operating normally but chromatographic performance is not meeting expectations. If neither of the above statements are true, please return to paragraph 1.2, Automatic Test Description, and perform those tests. If, however, either of the statements are true, take the time to be sure that the system is set up properly, i.e., methods correct, hardware properly installed, cables connected, etc. Many chromatographic malfunctions that are observed are often found to be "cockpit” errors. That is, either the method wasn’t built correctly or the hardware was not configured to do the expected analysis. Therefore, reassess the setup and the method. Only then shou1d you proceed with troubleshooting. Also, it has to be assumed that regular preventative maintenance has been performed on the sensitive components such as septa or filters. The user must be the best judge of servicing based on the environment that the instrument is in, the frequency of use, and applicable regulatory standards. Another assumption is that all components are standard and unmodified. All configurations must be standard, as ordered from the factory. If you are convinced that the method is built correctly, and all the hardware is proper for the specific analysis intended, proceed with this Troubleshooting section. Refer to paragraph 8, Functional Problems, for symptom 1, and refer to paragraph 8.10, Chromatographic Interpretations, for symptom2. Each section is intended as a quick guide for the most 1ikely problem. If the repair is not self explanatory there will be references to other paragraphs or other manuals. If you experience difficulties or are unsure of safety precautions (there are lethal voltages under covers attached with screws), please call a trained serviceman or your nearest the local dealer representative. This Troubleshooting Procedure is intended to be a guide to the most obvious problems and cannot be considered as a complete coverage of every possible combination of faults. The following list of drawings will assist you in identifying and locating components called out in the following troubleshooting sections. Manual Section/Figure(s) View/Description Introduction, Figures 1,2 Basic Instrument Introduction, Figure 2 Column Oven Megabore Manual, 03-914062-00 Injector, 1045 On-Column Capillary Injector Manual, 03-914003-00, Figures 1-2, 2-2 Injector, 1097/98 Printer/Plotter, Quick Reference Manual Printer/Plotter Installation, Figure 5 Chart Recorder Automation Control Auto sampler 4270 Integrator (External Data 4270 Integrator systems tabbed section) 56 8 FUNCTIONAL PROBLEMS The following is a list of functional problems that can be observed without any special test equipment. Most corrective actions are self explanatory from the list of possible causes. However, if more explanation is needed, there will frequently be more direct instructions listed in the adjacent column to assist in the troubleshooting or repair procedure. Functional Problem Paragraph General Thermal Zone 8.1 Specific Thermal Zones 8.2 o Column Oven o Universal Injector Oven/Auxiliary Oven o Detector Oven External Events/Valve Control 8.5 Printer/Plotter 8.6 Data System/Control Station 8.7 Miscellaneous Troubleshooting 8.8 o Inject Switch o Remote Control o Ignitor (FID, FPD) Pressure Transducer 8.9 Split Ratio Transducer 8.10 Chromatographic Interpretations 8.11 8.1 General Thermal Zone (Including Subambient) Refer to Table 2 for General Thermal Zone Troubleshooting. 8.2 Specific Thermal Zones Always read paragraph 8.1 before continuing with any specific thermal troubleshooting. Refer to Table 3 for Column Oven Troubleshooting, Table 4 for Universal Injector Oven/Auxiliary Oven Troubleshooting, and Table 5 for Detector Oven Troubleshooting. 57
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