EXCEL Globetraveller wheelchair Technical Manual

Technical Manual
Excel
Globetraveller
Read instructions before use
Version 1.2 (Updated 26/10/2009) - See www.vanosmedical.nl/eng for latest manuals
Technical manual Globetraveller
YOU AND / OR YOUR ATTENDANT MUST READ AND FULLY UNDERSTAND THIS MANUAL BEFORE USE
General information
You have just purchased a Van Os Medical Ltd wheelchair and we want to thank you for the confidence in our
EXCEL® products. The EXCEL® wheelchair is a quality product. It is adjustable in many different ways and it can
also be easily upgraded.
The policy of Van Os Medical Ltd is to continually improve the quality and reliability of our products. We reserve
the right, therefore, without prior notification, to alter this guide.
Your new wheelchair requires frequent maintenance. Therefore we want you to take your wheelchair once a year
to be inspected by a professional. You will find a maintenance schedule later on in this manual.
You'll also find that this manual includes a detailed description of all the available settings of your wheelchair. We
have tried to made the instructions easy to follow however if you have any questions please contact our technical
department.
Caution!
In this guide you will find informative comments, recommendations and warnings. These are clearly identified by
the below symbols and the appearance of the text: Tip
Informative information
Recommendation
Damage to equipment is possible if recommendations are not followed
Warning
To avoid personal injury, warnings must be followed
Fill out the information of your authorised dealer below:
Company:
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Address:
…………………………………………………………………
…………………………………………………………………
Telephone number:
…………………………………………………………………
Fax number:
…………………………………………………………………
Email address:
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Website:
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© 2009 VAN OS MEDICAL
International customers please contact:
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Irish and UK customers please contact:
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Technical manual Globetraveller
Contents
1.
IDENTIFICATION
3
2.
GENERAL OVERVIEW OF YOUR WHEELCHAIR
4
3.
REMOVING / REPLACING THE REAR WHEEL
REMOVING THE REAR WHEEL
REPLACING THE REAR WHEEL
4.
5
7
REMOVING / REPLACING FRONT CASTORS
REMOVING FRONT CASTOR
REPLACING FRONT CASTOR
5.
9
11
REMOVING / REPLACING FRONT FORK
REMOVING FRONT FORK
REPLACING FRONT FORK
6.
15
17
REMOVING / REPLACING SEAT CANVAS
REMOVING SEAT CANVAS
REPLACING SEAT CANVAS
7.
19
20
REMOVING / REPLACING SEAT BELT
REMOVING SEAT BELT
REPLACING SEAT BELT
22
23
8.
ADJUSTING BRAKE SENSITIVITY
25
9.
REPLACING FOOTPLATE
28
10.
WARRANTY
30
11.
SERVICE AND MAINTENANCE
31
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Technical manual Globetraveller
1. Identification
Your wheelchair is equipped with a unique identification number. You can find the label with this number on the
cross frame of your wheelchair. Below is an example of the frame label on which you can find the identification
number. Furthermore you will find the explanation of the various data stored on the frame label listed below.
3
2
1
5
6
4
7
1. Production date
The date on which your wheelchair was manufactured.
2. Serial number
Every wheelchair has its own unique identification number. YOU must have this
number when making technical requests or if warranty parts are required.
3. Maximum user weight
The largest occupant weight allowed for protection of both the wheelchair and the
user.
4. Type number
This number indicates which model of wheelchair you have, again this is always
required when making technical calls.
5. Model name
The model name of your wheelchair starts with the brand name Excel. The brand
name Excel is followed by an additional model description that forms the model
name of your wheelchair.
6. Usage application
Where you can use your wheelchair.
7. Warranty
This shows the guarantee period of your wheelchair. Chapter 9 describes the
warranty terms and conditions in more detail.
© 2009 VAN OS MEDICAL
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Technical manual Globetraveller
2. General overview of your wheelchair
1
2.1 Components of the wheelchair
2
11
10
12
9
4
13
3
5
7
8
6
1
2
3
4
5
6
13
Padded backrest
Push handle
Rear wheel
Frame
Ball head
Front fork
Identification label
7
8
9
10
11
12
Front castor
Foot plate
Foot rest arm
Seat
Armrest
Attendant brake
Your wheelchair is equipped with a number of elements and parts. You should know these before continue reading
this manual. Your wheelchair can be equipped with options and accessories not pictured. You will see this yourself
whilst reading this manual. Designs and specifications may change without prior notice.
2.2 General explanation of the function and possibilities of your wheelchair
Your wheelchair is foldable, which is designed to be easily transported in a car. As your wheel chair is a transit
version you will require a supervisor to push the wheelchair
Your wheelchair is a product falling into the category of medical equipment and is not a standard consumer
product. You must follow this manual completely to ensure good, optimal and safe use of your wheelchair.
© 2009 VAN OS MEDICAL
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Technical manual Globetraveller
3. Removing / Replacing the Rear Wheel
To remove the rear wheel you will require: 2 x ¾” wrench
3.1 Removing the rear wheel
Firstly open up the chair, making it easier to access the nut and bolt attached to the wheel. To do this pull the
arms away from each other, which will cause the chair to open.
Once the chair is open locate, and remove the black plastic cap from the outside of the rear wheel (see figure 1)
Figure 1
Once the cap has been removed, place one wrench on the bolt, (outside of the wheel) and place another wrench on
the nut (inside of the wheel). Both will require a ¾” wrench, this is the last setting on your supplied wrench (see
figures 2 and 3)
Figure 2
Figure 3
Inside
Outside
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Technical manual Globetraveller
Whilst holing both wrenches start to turn the outside wrench (bolt) anticlockwise whilst holding the other wrench
(nut) still (see figures 4 and 5). It is recommended that you turn the wrench on the outside, as oppose to the
wrench on the inside to reduce the risk of the chair tipping backwards whilst turning the wrench. For the reason it
is advisable to get someone to hold the chair firm whilst the turning the wrench
Figure 4
Figure 5
Once loose remove the nut from the wrench and put in a safe place. Note there should also be a washer between
the nut and frame. Make sure this is kept safe with the nut removed you can now remove the wheel from the chair
with the bolt still through the wheel. It will be easier to remove the wheel if the chair is tilted and the wheel is
slightly up in the air. Once this is done simply pull the wheel away from the chair (see figure 6).
Figure 6
Once the wheel is removed, remove the bolt which will just slide out of the wheel you should have 1 x bolt, nut
and washer (see figure 7).
Bolt
Figure 7
Washer
Nut
Removal of the rear wheel is now complete; keep all the parts safe as they will be needed for replacing the wheel.
© 2009 VAN OS MEDICAL
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Technical manual Globetraveller
3.2 Replacing the Rear wheel
You will need 2 x ¾” wrenches,
To start with place the bolt through the wheel; this will make it easier for attaching to the frame.
Once the bolt is through the wheel push the bolt/wheel through the hole on the frame (see figure 8)
Figure 8
Push the wheel fully up against the frame, ensuring that the bolt is pushed all the way up to the wheel the end of
the bolt is showing on the inside of the frame (see figure 9).
Place the washer on the bolt and push it towards the frame of the chair. Now place the nut onto the bolt.
You will notice that the nut is not perfectly symmetrical as one end of the nut is thinner than the other the thickest
side should go towards the wheel you are replacing (see figure 9).
Washer first
Nut with
thick side
towards
chair
Figure 9
Bolt
Begin to screw the nut on to the bolt with your fingers, so that you can get a wrench onto the nut. Then put the
other wrench onto the bolt.
With both wrenches on the nut and bolt proceed to turn the wrench on the nut in a clockwise motion. (See figure
10) Whilst holding firm the wrench on the outside of the chair (on the bolt)
As oppose to before it is now advisable to turn the wrench on the inside of the chair (attached to the bolt). Yet
again to reduce the chance of the chair tipping over, it is still advisable to have someone hold the chair whilst you
are doing this.
© 2009 VAN OS MEDICAL
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Technical manual Globetraveller
Figure 10
Keep turning the nut until it is tight, and will not turn anymore. You can now remove the wrenches from the chair.
It would now be advisable to check that the wheel will move freely, and is aligned correctly. To do this tip the
chair, so that the wheel you have replaced is raised off the ground. Then spin the wheel and check it is moving
correctly (see figure 11)
Figure 11
If you are not happy that it is correctly aligned or there are any other problems it would be best to go back and
check you have gone through all the steps carefully, especially check that the nut is tight. Once you are happy
that the wheel is on correctly replace the back cap on the wheel (see figure 12).
Figure 12
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Technical manual Globetraveller
4. Removing / replacing the front castors
You will require 1 x Allen key, 1 x ½“wrench.
4.1 Removing front castors
Firstly remove the black cap on the castor to expose the nut (see figure 13)
Figure 13
With the castors in the correct position (i.e. the position they would be in with the chair moving forward).
Place the Allen key in the bolt on the outside of the wheel, and the wrench onto the nut on the inside of the wheel
(see figures 14 15 and 16)
Figure 14
Figure 15
Figure 16
Allen key on
bolt
Wrench on
nut
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Technical manual Globetraveller
With the Allen key and wrench in place turn the wrench (Nut) anticlockwise whilst holding the Allen key (Bolt)
firmly in place. (See figure 17)
Figure 17
Keep turning until you can remove the nut from the bolt (see figure) whilst leaving the bolt in its original place (see
figures18, 19 and 20)
Figure 18
Figure 19
Bolt still in
original position
Whilst supporting the weight of the chair, remove the bolt from the wheel (see image below)
Figure 20
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Technical manual Globetraveller
You can now remove the castor from the castor housing. Support the weight of the chair and slide the castor away
from the castor housing (see figure 21)
Figure 21
You should now be left with the castor Nut bolt and plastic cap (see Figure 22)
The chair should be propped up against something solid to prevent it falling over, which may result in personel
injury.
Figure 22
Bolt
Nut
Black cap
Front Castor
4.2 Replacing the front castors
Support the weight of the chair then place the castor in the front fork. Next align the hole of castor with the holes
in the front fork (see figure 23)
Figure 23
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Technical manual Globetraveller
Once the holes are aligned use a Allen key to align the bearing inside the castor. Push the Allen key all the way
through the front castor and fork (see figure 24)
Figure 24
With the Allen key pushed through the castor get the bolt aligned with the Allen key (see figures 25 and 26)
Figure 25
Figure 26
Bolt aligned with Allen
key
Start to push the bolt through the castor whilst removing the Allen key, it is important to keep the bolt and Allen
key touching whilst moving them to ensure the bearing does not drop down between them (see figure 27)
Figure 27
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Technical manual Globetraveller
Keep pushing the bolt until it is fully through the castor and fork you can then remove the Allen key (see figure 28)
Figure 28
Now that the bolt is through place the nut onto the end of the bolt, you will notice that the nut is not perfectly
symmetrical as one end of the nut is thinner than the other the thickest side should go towards the wheel you are
replacing (see figure 29 and 30)
Figure 29
Figure 30
You can now begin to screw the nut on to the bolt with your fingers until it is on enough so that you can get a
wrench onto the nut / you can turn the nut anymore.
Once you have the nut of the end of the bolt place the wrench on the nut and the Allen key into the bolt (see
figure 31)
Figure 31
Allen key on
bolt
Wrench on
nut
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Technical manual Globetraveller
Whilst holding the Allen key (Bolt) in place start to turn the wrench (Nut) in a clockwise motion (see figure 32)
Figure 32
Keep turning the nut until it is tight against the black fork. Check that the castor can move freely and is secure in
the front fork. There should be no side to side movement at all between the castor and the front fork (see figure
33)
Figure 33
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Technical manual Globetraveller
5. Removing / replacing the front fork
You will need: 2 x ¾” wrench (at least one requires the prominent ¾” setting (see figure 34)
Figure 34
Firstly remove the black cap on the ball head (see Figure 35). This would be easiest by getting you nails under
either side of the black cap, and prising it off. Another method is to get a flat headed screwdriver and work you
way around the cap gradually lifting it upwards.
If using this method be extremely carefully not to scratch the paintwork.
Figure 35
Place the wrench with the prominent setting on the top nut (see figures 36 and 37)
Figure 36
Figure 37
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Technical manual Globetraveller
Then place another wrench on the bottom bolt (see Figure 38). The wrench does not require a prominent setting
but you may find it helpful if it does.
Figure 38
With both wrenches in place hold the bottom one firm, whilst turning the top wrench in an anti clockwise
movement (see Figures 39 and 40)
Figure 39
Figure 40
Keep turning the top wrench until the nut is near the top off the bolt. At this point it is very important to keep the
front fork held up. Whilst keeping the front fork in position with one hand, unscrew the nut fully and remove from
the bolt (see figure 41)
Figure 41
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Technical manual Globetraveller
With the nut removed begin to slide the fork out of the ball head (see figure 42)
Figure 42
When removing the front fork you will also remove 1 x washer and 1 x bearing. (See figures 43 and 44)
Figure 43
Figure 44
Bearing
Washer
Main Fork
shaft (bolt)
The front fork has now been fully removed make sure all parts are kept safe.
5.2 Replacing the front fork
Ensure the washer and bearing are placed correctly on the front fork. Then proceed to place the front fork into the
ball head. (See figure 45)
Bearing
Figure 45
Washer
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Technical manual Globetraveller
Ensure that the main fork shaft (bolt) is pushed all the way through the ball head. The top of the front fork should
be visible by looking at the top of the ball head (see figure 46). Place the nut on top of the bolt making sure the
thin side of the bolt is pointing upwards (see figure 46)
Thin part of
nut facing
upwards
Make sure
top of bolt
is showing
Figure 46
Like before take 2 wrenches and place one on the top nut and one on the bottom nut. However this time turn the
top nut in a clockwise direction (see figure 47)
Figure 47
Keep turning the nut until you feel it become quite tight. It is important not to over tighten the nut as the front
fork will not move freely. Once at this stage keep slightly tightening the nut whilst and stop regularly to test if the
front fork moves freely. If at any point the fork stops to move freely the nut has been tightened too much. Now
slightly loosen the nut until the fork moves freely again. This is now the correct tightness. The front fork should be
able to spin round freely, whilst been fixed firmly in the ball head.
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Technical manual Globetraveller
6. Removing the seat canvas
You will need 1 x Screw driver
There are 8 screws that you will need to be removed in order to remove the seat canvas. (See figure 48 for screw
locations)
Figure 48
Locate one of the screws and begin to turn in an anticlockwise motion (see figure 49)
Figure 49
Keep turning the screw until you can pull it away from the seat canvas; ensure you also remove the plastic washer
with the screw. (See figure 50)
Screw
Figure 50
Washer
Remove all 8 screws making sure they are put in a safe place, along with their washers.
You should then be able to remove the seat canvas from the frame. To do this, simply pull the entire seat canvas
away from the frame.
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Technical manual Globetraveller
Replacing the seat canvas
Have the chair opened to around 70-80% this will make it easier for replacing the seat canvas
Hold the canvas around 5 cm above the frame and push the screw, complete with washer through the hole on the
seat canvas (see figure 51)
Figure 51
With the screw pushed fully through the seat canvas, and the canvas still lifted around 5cm from the frame, align
the screw with the hole and push the screw/seat canvas down into the hole (see figure 52)
Figure 52
With the screw in place begin to tighten, by turning the screw driver in a clockwise motion (see figure 53)
Figure 53
When placing the screws back for the handles be sure that all parts are located in the same manor as before (see
image below). Pay special attention as how the handle fabric folds back on itself (see figure 54)
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Technical manual Globetraveller
Fabric folding
back in same
direction on both
screws
Figure 54
Repeat this for all 8 screws making sure they are tightened firmly. The seat canvas should now be ready for using.
Check that all screws are attached firmly, and there is no movement with the seat canvas.
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Technical manual Globetraveller
7. Removing / replacing seat belt
You will need 1 x screwdriver
There are two screws that need to be removed in order to remove and replace the seatbelt (see figure 55) for the
location of these
Figure 55
2 Screws to be
removed
Depending on whether you want to replace the seatbelt will alter which screws are removed. If you only intend on
to removing the seat belt then you will only need to remove the lower screw. If the seat belt is to be replace then
it would be advised to also remove the top screw, this will make it a lot easier later on when replacing the belt
(see figure 56 for which to remove)
If Replacing the
Seatbelt remove
both screws
Figure 56
If only removing
just remove lower
screw
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Technical manual Globetraveller
With the screws removed the seatbelt can be removed by gently pulling from the other side (see figures 57 and 58)
if the belt is not moving and you haven’t removed the top screw you may want to slightly loosen it to make it
easier to remove the belt.
Figure 57
Figure 58
Repeat this for the other side to fully remove the seat belt.
Replacing seat belt
There are a number of things that the screw will need to go through, please see the diagram and figure 59 for a
clearer overview of this: -
Figure 59
To begin with push the screw along with washer through the backrest upholstery (see figure 59)
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Technical manual Globetraveller
Once the screw is through the seat upholstery, move the seatbelt into place, and align the hole from the seat belt
with the hole of the side frame (see figure 60 and 61)
Figure 60
Figure 61
Once aligned hold the belt in place whilst pushing the screw (with upholstery) through the hole in the belt, and
silver frame. Now start to turn the screw in a clockwise motion. Do this for a couple of turns and then, begin to
replace the screw in the top hole. Make sure that the small plastic clip that holds the brake wire in place is
between the back upholstery and the silver frame (see figures 62 and 63)
Figure 62
Figure 63
As with before turn the screw a few times in a clockwise motion, now both screws are loosely in, continue to
tighten them both making sure that all parts in-between the screw head and frame are fixed firmly.
The seatbelt should now be securely attached and the backrest back in place you can test this by pulling on the
seatbelt whilst holding the chair in place, and making sure that it is securely fastened to the chair.
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Technical manual Globetraveller
8. Adjusting Sensitivity of brakes
8.1 Fine adjustment
By adjusting the ‘sensitivity’ of the brakes you are adjusting the space between the rear wheel and the brake pad.
The closer these two are, the more sensitive the brakes will be. If they are very close together the brakes may be
too sensitive. (See figure 64)
Figure 64
The smaller the gap
The greater the
sensitivity
To adjust the distance between the brake pad and wheel (therefore sensitivity) is to twist the small nut above the
brake pad (see figures 65 and 66)
Figure 65
Figure 66
To make the brake pad move upwards and reduce sensitivity. Turn the nut in an anticlockwise motion (see figure
67)
Figure 67
Reduce
sensitivity
Move pad
up
© 2009 VAN OS MEDICAL
International customers please contact:
Tel. +31(0)167 573020, Fax +31(0)167 573381, E-mail: [email protected], www.vanosmedical.com
Irish and UK customers please contact:
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Technical manual Globetraveller
To make the brake pad move down and closer to the wheel, therefore increasing brake sensitivity. Turn the nut in
a clockwise motion (see figure 68)
Figure 68
Increase
sensitivity
Move Pad
Down
8.2 Course adjustment
You Will require: 1 x Screwdriver
If the fine adjustment will not adjust the brakes to the desired sensitivity you can then used course adjustment.
This will raise and lower the brake pad further. However it will be difficult to get the same accuracy.
Firstly locate the bronze screw, which will need to be loosened in order to make the course adjustment (see figures
68 and 69).
Figure 68
Figure 69
With the Screw located, get the screwdriver and begin to turn in an anticlockwise direction (see figure 70).
Figure 70
© 2009 VAN OS MEDICAL
International customers please contact:
Tel. +31(0)167 573020, Fax +31(0)167 573381, E-mail: [email protected], www.vanosmedical.com
Irish and UK customers please contact:
Tel. +44(0)1757 701177, Fax +44(0)1757 706011, E-mail: [email protected], www.vanosmedical.com
- 26 -
Technical manual Globetraveller
Whilst turning you will feel the screw become ‘Loose’ it is not necessary to fully remove the screw in order to
adjust the brakes. You only need to loosen the screw enough, so that you can slide the Mounting bolt down the
brake wire (see figure 71)
Figure 71
The brake now should be extremely loose. To find the tension that you want push down on the brake pad. As you
push the pad down it will cause the spring to contract, therefore increasing tension / sensitivity (see figure 72).
Figure 72
Once you have the brake at the desired tension Slide the screw /mounting bolt Back up to its original place making
sure the top of the mounting bolt goes through the black hole, and into the base of the spring (see figure 73). It is
important that the pad is still pushed down while doing this. It may be helpful to get someone else to hold the
brake pad in place.
Figure 73
© 2009 VAN OS MEDICAL
International customers please contact:
Tel. +31(0)167 573020, Fax +31(0)167 573381, E-mail: [email protected], www.vanosmedical.com
Irish and UK customers please contact:
Tel. +44(0)1757 701177, Fax +44(0)1757 706011, E-mail: [email protected], www.vanosmedical.com
- 27 -
Technical manual Globetraveller
With the mounting bolt in place and still pushing down the brake pad, begin to turn the screw in a clockwise
motion keep turning until tight, then gently release the brake pad. The screw and mounting plate should remain on
the same place on the wire. Now test the brakes and make any minor adjustments using the fine adjustment
method. Also make sure that the brakes lock on to the wheel correctly when the parking brake is on.
8. Replacing footplate
You will need 1 x Supplied wrench
Firstly remove loosen the bolt at the bottom of the footplate until you are able to move the footplate up and down
(See figure 74)
Figure 74
With the bolt loosened you can then slide the footplate away from the footrest arm (See Figure 75)
Figure 75
To replace the footplate you will need to get the triangle shaped metal part in the correct position (see figure 76)
Figure 76
To move this part up and down turn the bolt at the bottom of the footplate.
© 2009 VAN OS MEDICAL
International customers please contact:
Tel. +31(0)167 573020, Fax +31(0)167 573381, E-mail: [email protected], www.vanosmedical.com
Irish and UK customers please contact:
Tel. +44(0)1757 701177, Fax +44(0)1757 706011, E-mail: [email protected], www.vanosmedical.com
- 28 -
Technical manual Globetraveller
You can now insert the stem of the footplate into the footrest arm (see Figure 77)
Figure 77
Push the stem into the arm until the footplate it is at the desired height.
With the footplate in the correct position tighten using the wrench (see Figure 78)
Figure 78
Ensure that the bolt is fastened tight, and ensure the footplate is in the correct position and is securely in the
footrest arm before usage.
© 2009 VAN OS MEDICAL
International customers please contact:
Tel. +31(0)167 573020, Fax +31(0)167 573381, E-mail: [email protected], www.vanosmedical.com
Irish and UK customers please contact:
Tel. +44(0)1757 701177, Fax +44(0)1757 706011, E-mail: [email protected], www.vanosmedical.com
- 29 -
Technical manual Globetraveller
9. WARRANTY
9.1 Warranty application
Together with your wheelchair you get the factory warranty. However, it is possible that your dealer offers a
supplementary warranty. This manual only handles the factory warranty as given by Van Os Medical.
10 years
COMPONENT
2 years
None
This warranty is only granted to you as the consumer. It is not intended to be used commercially (like hiring or
institutional use). The warranty is limited to defects to materials and possible hidden shortages. VAN OS MEDICAL
guarantees the following components on your EXCEL® wheelchair:
A) Side frames, cross bar
B) Wheels, wheel brakes, front forks, arm rests, foot rests and all
components not stated here under:
C) Upholstered components like seat and back upholstery and rigid arms,
plastic parts as foot plates, coating and rubber parts. Tyres and inner tubes.
Also you can find the warranty periods label on the frame of your wheelchair. See also chapter 1.
9.2 Warranty definition
Your manual is also the warranty form, fill in the relevant details in and store it carefully.
Warranty conditions
The warranty period commences upon the date of purchase. If within the warranty period, your wheelchair will be
defect, it will be repaired or replaced.
However you do need to provide to Van Os Medical a complete filled in warranty registration form or a copy of the
bill with date of purchase. Without a warranty registration form or a proof of the purchase date the warranty will
start at the date when VAN OS MEDICAL sent the invoice to the dealer.
Repairs and replacement must be performed by an authorised Van Os Medical service agent. To qualify for the
warranty, your wheelchair must require the care standards. Furthermore, if a problem occurs, you need to fully
inform the Van Os Medical service agent immediately. If you use the wheelchair outside the designated area of the
Van Os Medical service agent, you can repair your wheelchair by any other, by the factory approved, service agent.
When parts of the wheelchair, within 24 months after the commence date, needs reparation or replacement, as a
result of a manufactory or material error and the wheelchair is with its first owner, the part or parts will be
repaired or replaced free of charge.
This warranty is
not transferable.
This warranty does not include any labour charges incurred by replacements.
Replaced or repaired parts fall under the same warranty conditions as the original wheelchair. Worn parts are
normally not guaranteed, unless these parts are worn as a direct result of an original manufacturer defect. These
parts are for example upholstery, tyres, inner tubes and similar kinds of parts.
© 2009 VAN OS MEDICAL
International customers please contact:
Tel. +31(0)167 573020, Fax +31(0)167 573381, E-mail: [email protected], www.vanosmedical.com
Irish and UK customers please contact:
Tel. +44(0)1757 701177, Fax +44(0)1757 706011, E-mail: [email protected], www.vanosmedical.com
- 30 -
Technical manual Globetraveller
The warranty conditions above describe all wheelchair parts, and are applied for the models bought at the normal
end-user price. With normal circumstances no responsibility is accepted when the wheelchair needs replacement or
repairs as a direct result from:
1.
2.
3.
4.
Not maintaining the wheelchair and parts according to the recommendations of the manufacturer, or not
using the specific original parts;
Damaging the wheelchair or parts by inattentive use, accident or wrong use;
Adjusting the wheelchair or parts, different from the specifications of the manufacturer, or reparations done
before the service agent is warned.
If the product is not equipped with an original factory frame number and identification label as described in
the manual, see chapter 1.
The wheelchair that is described and showed in this manual can differ from your own model in details. However, all
instructions are relevant, independent of slightly different details. We reserve the right to change the product in
this manual without further notice. All drawings, measures and capacities showed in this manual, are
approximations and may be slightly different to your wheelchairs specifications.
Warning:
Van Os Medical can not be liable for any consequent or individual damage whatsoever. While this manual is
created with care it is not exclusive. If you are going to use the wheelchair not in accordance with the
guidelines in this manual you need to consult with an authorized Van Os Medical dealer. The warranty is only
valid during the indicated period. If adjustments are made to the wheelchair, which have structural impact
on the product, the warranty will expire completely. You can contact Van Os Medical for an enlarged
warranty and supply conditions and an address list of authorized dealers.
For warranty service, contact your authorised dealer from where you bought your wheelchair. If it occurs that you
are not helped to your satisfaction concerning the warranty service, please contact VAN OS MEDICAL in writing. You
can find the address on front page of this manual.
10. SERVICE AND MAINTENANCE
10.1 General maintenance instructions
Your wheelchair needs periodical maintenance. This is necessary for a long lifetime and an optimal user’s comfort
of your wheelchair. A badly maintained wheelchair will give more technical problems, turn less flexible and fall out
the warranty terms.
Preventive maintenance is most important and many of these things you can easily do yourself or a friend or family
member can help you. We highlight below the maintenance you can do yourself.
Every week
Every three months
Check
Check
Check
Check
Check
Check
Check
Check
tyre pressure;
the fold ability of the wheelchair and the quick release rear wheels;
upholstery for wear;
wheel movement front and rear and check turn ability of the wheels;
if the brakes are working correct;
all bolts, screws and nuts and tighten if necessary;
all spokes for tension;
tyre tread for wear.
Furthermore we advise you let you wheelchair check by an authorised dealer every year. Make sure you dealer
checks the point mentioned by paragraph 16.2.
© 2009 VAN OS MEDICAL
International customers please contact:
Tel. +31(0)167 573020, Fax +31(0)167 573381, E-mail: [email protected], www.vanosmedical.com
Irish and UK customers please contact:
Tel. +44(0)1757 701177, Fax +44(0)1757 706011, E-mail: [email protected], www.vanosmedical.com
- 31 -
Technical manual Globetraveller
10.2 Service checklist
For optimal life your wheelchair should be periodically maintained by an authorised dealer.
Service Schedule
Service interval: ................................
Service number
1
2
3
4
5
6
7
8
9
Wheels: for example margin, wear bearings,
adjust quick-release
Tyres
Hand rims: for example wear and burrs
Front forks: for example control margin,
adjustment ball head axle
Brakes: for example adjustment, re-adjust,
control for margins
Foot rests: for example adjustment, line out
Frame: for example fracture, welding seams,
plastic component
Arm rests: for example fixation, rigid arms
Sealing-wax / coating / chrome
Seat cushion
Upholstery: for example adjust straps, control
Connection material on all components
Teflon treatment of all moving parts
Checked by (initials)
Inspection date
Service stamp dealer
1
2
3
4
5
6
7
8
9
10
In practice the usage intensity varies greatly from person to person. It may therefore be that in your case, the
wheelchair requires servicing more or less often than once a year.
Maintenance is not warranty. Your dealer may deviate from the maintenance interval.
© 2009 VAN OS MEDICAL
International customers please contact:
Tel. +31(0)167 573020, Fax +31(0)167 573381, E-mail: [email protected], www.vanosmedical.com
Irish and UK customers please contact:
Tel. +44(0)1757 701177, Fax +44(0)1757 706011, E-mail: [email protected], www.vanosmedical.com
- 32 -
www.vanosmedical.com