HP (Hewlett-Packard) DV8200 Laptop User manual

Maintenance and Service

Guide

HP Pavilion dv8200 Notebook PC


Document Part Number: 403248-002

June 2006

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

© Copyright 2005, 2006 Hewlett-Packard Development Company, L.P.

Microsoft and Windows are U.S. registered trademarks of Microsoft

Corporation. AMD, Turion, Sempron, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Maintenance and Service Guide



Second Edition: June 2006

First Edition: November 2005

Document Part Number: 403248-002

Contents

1 Product Description

1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–4

1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5

1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6

1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–24

2 Troubleshooting

2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 2–1

Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–2

Selecting from the Security Menu . . . . . . . . . . . . . . 2–3

Selecting from the Diagnostics Menu . . . . . . . . . . . . 2–4

Selecting from the System Configuration Menu. . . . 2–5

2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–6

Maintenance and Service Guide iii

Contents

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2

3.3 Display Assembly Subcomponents. . . . . . . . . . . . . 3–12

3.4 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–14

3.5 Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–15

3.6 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–16

3.7 Miscellaneous (Not Illustrated). . . . . . . . . . . . . . . . 3–18

3.8 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–20

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2

Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–7

iv Maintenance and Service Guide

Contents

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3

5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–5

5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7

5.5 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11

5.6 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11

5.7 Mini PCI Communications Module . . . . . . . . . . . . 5–15

5.8 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–17

5.9 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19

5.10 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21

5.11 Keyboard Assembly Frame. . . . . . . . . . . . . . . . . . 5–23

5.12 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–27

5.13 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–29

5.14 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–31

5.15 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–43

5.16 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–50

5.17 Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . 5–57

5.18 Modem Connector Cable . . . . . . . . . . . . . . . . . . . 5–60

5.19 USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–62

5.20 Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–64

5.21 Heat Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–67

5.22 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–70

5.23 Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–72

5.24 PC Card Assembly . . . . . . . . . . . . . . . . . . . . . . . . 5–76

Maintenance and Service Guide v

Contents

6 Specifications

A Screw Listing

B Software Update and Recovery

C Display Component Recycling

D Connector Pin Assignments

E Power Cord Set Requirements

Index

vi Maintenance and Service Guide

1

Product Description

The HP Pavilion dv8200 Notebook PC and HP Pavilion dv8000

Notebook PC offer advanced modularity, AMD Mobile

Turion™ 64 Mobile Technology and Mobile AMD Sempron™ processors, and extensive multimedia support.

HP Pavilion dv8200 Notebook PC and HP Pavilion dv8000

Notebook PC

Maintenance and Service Guide 1–1

Product Description

1.1 Features

■

■

■

■

■

■

■

■

■

■

The following processors, varying by computer model:

❏

❏

❏

❏

❏

❏

❏

❏

❏

AMD Turion 64 ML-44 (2.4-GHz)







Mobile AMD Sempron 3300 (2.0-GHz)


17.0-inch, WSXGA+, TFT (1680 × 1050) with BrightView or 17.0-inch, WXGA+, TFT (1440 × 900) with BrightView display, varying by computer model

120-, 100-, or 80-GB high-capacity hard drive, varying by computer model

256-MB DDR1 synchronous DRAM (SDRAM) at 333 MHz, expandable to 2.0 GB

Microsoft® Windows® XP Home Edition or Windows XP

Professional, varying by computer model

Full-size Windows keyboard with full-size numeric keypad

TouchPad pointing device, including dedicated vertical scroll region

Integrated 10Base-T/100Base-TX Ethernet local area network (LAN) network interface card (NIC) with RJ-45 jack

Integrated high-speed 56K modem with RJ-11 jack

Integrated wireless support for Mini PCI IEEE 802.11a/b/g

WLAN device

1–2 Maintenance and Service Guide


■

■

■

■

■

■

■

■

■

Support for one Type I or Type II PC Card slot, with support for both 32-bit (CardBus) and 16-bit PC Cards

Support for ExpressCard slot

External 65-watt AC adapter with 3-wire power cord

8-cell Li-Ion battery

Stereo speakers

Volume up, volume mute, and volume down buttons

QuickPlay buttons

❏

❏

Support for the following optical drives:

❏

DVD±RW and CD-RW Double-Layer Combo Drive with

LightScribe

DVD±RW and CD-RW Double-Layer Combo Drive

DVD/CD-RW Combo Drive

Connectors:

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

Audio-in (microphone)

Audio-out (headphone)

Digital Media Slot

Expansion port 2

ExpressCard slot

External monitor

IEEE 1394

PC Card

Power

RJ-11 (modem)

RJ-45 (network)

S-Video-out

Universal Serial Bus (USB) v. 2.0 (4 ports)



1.2 Resetting the Computer

If the computer you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS:

1. Enter an incorrect password and press

enter

.

2. Repeat Step 1 two times.

After the third entry of the incorrect password, the computer responds with a “System Disabled” message and provides an override password.

3. Access MS/DOS by clicking Start > All Programs >

Accessories > Command Prompt.

4. Enter “unlock6 xxxxx 0,” where “xxxxx” is the password generated by the computer in Step 2.

The computer responds with another system-generated password. This password can be used to reset the computer and clear all CMOS settings.



1.3 Power Management

■

■

■

■

■

■

■

■

The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features:

Standby

Hibernation

Setting customization by the user

Hotkeys for setting the level of performance

Battery calibration

Lid switch standby/resume

Power button

Advanced Configuration and Power Management (ACPM) compliance



1.4 External Components

The external components on the front of the computer are shown below and described in Table 1-1.

Front Components



4

5

Item

1

2

3

Component

Power light

Battery light

Drive light

Table 1-1

Front Components

Speakers

Display release latch

Function

■ On: Computer is turned on.

■ Off: Computer is off or in hibernation.

■ Blinking: Computer is in standby.

■ On: A battery is charging or is close to full charge capacity.

■ Off: If the computer is plugged into an external power source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low-battery condition.

■ Blinking: A battery that is the only available power source has reached a low-battery condition. When the battery reaches a critical low-battery condition, the battery light begins blinking quickly.

On or blinking: The internal hard drive or an optical drive is being accessed.

Produce stereo sound.

Opens the computer.



The external components on the right side of the computer are shown below and described in Table 1-2.

Right-Side Components



4

5

Item

1

2

3

Table 1-2

Right-Side Components

Component

ExpressCard slot

Audio-out

(headphone) jack

Function

Supports an optional ExpressCard.

Connects an optional headphone or powered stereo speakers. Also connects the audio function of an audio/video device, such as a television or VCR.

Connects an optional stereo microphone.

Audio-in (microphone) jack

USB ports (2)

Optical drive

Connect optional USB devices.

Supports an optical disc, such as a CD or DVD.



The external components on the left side of the computer are shown below and described in Table 1-3.

Left-Side Components

Item

1

2

3

4 RJ-45 (network) jack

Table 1-3

Component

Power connector

Monitor port

Left-Side Components

Function

Connects the AC adapter cable.

Connects an optional VGA monitor or projector.

S-Video-out jack Connects the video function of an optional

S-Video device, such as a television, VCR, or video capture card.

Connects a network cable (not included).



6

7

Item

5

8

9

10

11

Left-Side Components (Continued)

Component Function

Expansion port 2

Table 1-3

Connects the computer to an optional docking device.

✎

The computer has only one expansion port. The term expansion port 2 describes the type of expansion port.

USB ports (2)

1394 port (4-pin)

Connect optional USB devices.

Connects an optional 1394a device such as a scanner, a digital camera, or a digital camcorder.

Digital Media Slot light On: An optional digital card is being accessed.

Digital Media Slot

PC Card slot

PC Card eject button

Supports the following optional digital cards: SD (Secure Digital) Memory Card,

SD I/O Card, Memory Stick, Memory Stick

Pro, MultiMediaCard, xD-Picture Card, and

SmartMedia.

Supports an optional Type I or Type II

32-bit (CardBus) or 16-bit PC Card.

Ejects PC Cards from the PC Card slot.



The external components on the rear panel of the computer are shown below and described in Table 1-4.

Rear Panel Components



2

3

4

5

Item

1

Table 1-4

Rear Panel Components

Component

Security cable slot

Function

Attaches an optional security cable to the computer.

✎

The purpose of security solutions is to act as a deterrent. These solutions do not prevent the product from being mishandled or stolen.

Connects a modem cable (not included).

RJ-11 (modem) jack

Battery bay

Wireless light

Vent

Holds a battery.

On: One or more internal wireless devices have been turned on.

✎

To establish a wireless connection, a wireless network must already be set up.

Provides airflow to cool internal components.

Ä

To prevent overheating, do not obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows or thick rugs or clothing, to block airflow.



The standard keyboard components of the computer are shown below and described in Table 1-5.

Standard Keyboard Components



6

7

Item

1

2

3

4

5

8

Table 1-5

Standard Keyboard Components

Component f1

to f12 keys (12)

caps lock

key

fn

key

Windows logo key

Windows applications key

Arrow keys

Numeric keypad keys

(16)

num lock

key

Function

Perform system and application tasks.

When combined with

fn

, function keys perform additional tasks as hotkeys.

Enables caps lock and turns on the caps lock light.

Combines with other keys to perform system tasks as hotkeys. For example, pressing

fn+f7

decreases screen brightness.

Displays the Microsoft Windows Start menu.

Displays a shortcut menu for items beneath the pointer.

Move the cursor around the screen.

Can be used like the keys on an external numeric keypad.

Enables numeric lock, turns on the embedded numeric keypad, and turns on the num lock light.



The computer top components are shown below and described in

Table 1-6.

Top Components

Item

1

Component

Display switch

2 Wireless light

Table 1-6

Top Components

Function

Initiates standby if the display is closed when the computer is on.

On: One or more internal wireless devices have been turned on.

✎




4

5

6

7

Item

3

Top Components (Continued)


Wireless button

Table 1-6

Power light

Turns the wireless functionality on or off, but does not create a wireless connection.

✎


■ On: The computer is on.

■ Blinking: The computer is in standby.

■ Off: The computer is off or in hibernation.

Power button

Volume down button

Volume mute button

Volume up button

When the computer is

■ Off, press to turn on the computer.

■ On, press to enter hibernation.

■ In standby, briefly press to exit standby.

■ In hibernation, briefly press to exit hibernation.

If the computer has stopped responding and Microsoft® Windows® shutdown procedures cannot be used, press and hold the power button for at least

5 seconds to turn off the computer.

Decreases system volume.

Mutes or restores volume.

Increases system volume.



The Quick Play and Quick Launch buttons are shown below and described in Table 1-7.

Top Components



Item

1

Table 1-7

QuickPlay and Quick Launch Button Components

Component

DVD button

Function

Default button functions without QuickPlay software:


■ On: Opens the default DVD application to start a DVD in the optical drive.

■ Off: No function.

■ In standby: Resumes from standby into

Windows.

■ In hibernation: Restores from hibernation into Windows.

Button functions with QuickPlay software:


■ On: Opens the default DVD application to start a DVD in the optical drive.

■ Off: Opens QuickPlay to start a DVD in the optical drive.


Windows.




QuickPlay and Quick Launch Button Components (Continued)

Item Component Function

2 Media Button

Table 1-7

Default button functions without QuickPlay software:


■ On: Opens the music application or the Media menu, allowing you to select a multimedia application.

■ Off: No function.


Windows.


Button functions with QuickPlay software:


■ On: Opens the music application or the Media menu, allowing you to select a multimedia application.

■ Off: Opens the music application or the Media menu, allowing you to select a multimedia application.


Windows.


3 Quick Launch calculator button

Opens the Microsoft Windows calculator.

This button can also be reassigned to an

Internet or network destination or to any software application or data file.

✎

When you press the Quick Launch calculator button, num lock is enabled.



The computer TouchPad components are shown below and described in Table 1-8.

TouchPad Components

Item

1

2

3

Left and right

TouchPad buttons

TouchPad

TouchPad vertical scroll zone

Table 1-8

Component

TouchPad Components

Function

Function like the left and right buttons on an external mouse.

Moves the pointer and selects or activates items on the screen. Can be set to perform other mouse functions, such as scrolling, selecting, and double-clicking.

Scrolls up or down.



The external components on the bottom of the computer are shown below and described in Table 1-9.

Bottom Components

3

4

Item

1

2

Component

Optical drive

Labels area

Table 1-9

Bottom Components

Battery release latch

Battery bay

Function

Supports an optical disc, such as a

CD or DVD.

Contains the serial number and other information labels.

Releases a battery from the battery bay.

Holds a battery.



6

7

Item

5

Bottom Components (Continued)


Vents (2)

Table 1-9

Memory/Mini PCI module compartment cover

Provide airflow to cool internal components.

Ä

To prevent overheating, do not obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows or thick rugs or clothing, to block airflow.

■ Contains 2 memory module slots that support replaceable memory modules. The number of preinstalled memory modules varies by computer model.

■ Holds an optional wireless LAN device (select models only).

Hard drive bay

Ä

To prevent an unresponsive system and the display of a warning message, install only a

Mini PCI device authorized for use in your computer by the governmental agency that regulates wireless devices in your country. If you install an unauthorized device and then receive a warning message, remove the device to restore computer functionality. Then contact Customer Care.

Holds the internal hard drive.



1.5 Design Overview

This section presents a design overview of key parts and features

of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,”

to identify replacement parts, and

Chapter 5, “Removal and

Replacement Procedures,” for disassembly steps.

The system board provides the following device connections:

■

■

■

■

■

■

■

■

■

■

■

■

■

AMD Turion 64 processors

AMD Mobile Sempron processors

Audio

Digital media card

Display

ExpressCard

Hard drive

Keyboard

Memory module

Mini Card devices

Mini PCI communications devices

PC Card

TouchPad

Ä

CAUTION: To properly ventilate the computer, allow at least a 7.6-cm

(3-inch) clearance on the left and right sides of the computer.

The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software. Exhaust air is displaced through the ventilation grill located on the left side of the computer.


2

Troubleshooting

Å

WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board. Improper repairs can create a safety hazard. Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances.

2.1 Computer Setup

Computer Setup is a system information and customization utility that can be used even when the operating system is not working or will not load. This utility includes settings that are not available in Windows.

Using Computer Setup

Information and settings in Computer Setup are accessed from the File, Security, Diagnostics, or System Configuration menus:

1. Turn on or restart the computer. Press

f10

while the

F10 = ROM-Based Setup message is displayed in the lower-left corner of the screen.

❏

To change the language, use the cursor control keys to navigate to the System Configuration menu.

❏

❏

To view navigation information, press

f1

.

To return to the Computer Setup menu, press

esc

.


Troubleshooting

2. Select the File, Security, Diagnostics, or

System Configuration menu.

3. To close Computer Setup and restart the computer:

❏

Select File > Save changes and exit, and then press

enter

.

– or –

❏

Select File > Ignore changes and exit, and then press

enter

.

– or –

❏

Select File > Restore defaults, and then press

enter

.

4. When you are prompted to confirm your action, press

f10

.

Selecting from the File Menu

Select

System Information

Table 2-1

File Menu

To Do This

■ View identification information about the computer, processor, memory and cache size, and system ROM.

■ View BIOS revision, keyboard controller version, and battery pack serial number information.



Selecting from the Security Menu

Table 2-2

Security Menu

Select

Setup Password

Power-On Password

Password Options

(Password options can be selected only when a power-on password has been set.)

DriveLock Passwords

To Do This

Enter, change, or delete an Setup password.

Enter, change, or delete a power-on password.

Enable/disable:

■ Stringent security.

■ Requirement of password on restart.

Smart Card Security

Enable/disable DriveLock; change a DriveLock user or master password.

✎

DriveLock Settings are accessible only when you enter Computer Setup by turning on (not restarting) the computer.

Enable/disable smart card power-on support.

✎

A setup password must be established to use this feature.

TPM Embedded Security

System IDs

Disk Sanitizer

Enable/disable:

■ Embedded security device state.

■ Power-on authentication support.

■ Automatic DriveLock support.

Establish:

■ Notebook asset tracking number.

■ Notebook ownership tags.

Establish fast, optimum, or custom settings for disk sanitizing.

*Not applicable to SuperDisk LS-120 drives.



Selecting from the Diagnostics Menu

Select

HDD Self-Test Options

Memory Check

Table 2-3

Diagnostics Menu

To Do This

Run a quick comprehensive self test on hard drives in the system that support the test features.

Run a quick comprehensive test on system memory on the following categories:

■ Walking 0s

■ Walking 1s

■ High Address line testing

■ Alternate Pattern testing



Selecting from the System Configuration

Menu

Select

Language

Boot Options

Device Configurations

Port Options

Table 2-4

System Configuration Menu

Built-In Device Options

To Do This

Change the Computer Setup language.

Enable/disable MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system.

Enable/disable:

■ Swap Fn/Ctrl keys.

■ USB legacy support.

■ BIOS DMA data transfers.

■ Fan Always on while on AC Power.

■ Data Execution Prevention.

■ LAN Power save.

Enable/disable:

■ Embedded WLAN Device Radio.

■ Embedded Bluetooth Device Radio.

■ LAN/WLAN Switching.

■ Wake on LAN from Off.

Enable/disable:

■ USB Port.

■ 1394 Port.

■ CardBus Slot.



2.2 Troubleshooting Flowcharts

Table 2-5

Troubleshooting Flowcharts Overview

2.13

2.14

2.15

2.16

2.17

2.18

2.19

2.20

2.7

2.8

2.9

2.10

2.11

2.12

Flowchart Description

2.1

2.2

2.3

“Flowchart 2.1—Initial Troubleshooting”

“Flowchart 2.2—No Power, Part 1”


2.4

2.5

2.6



“Flowchart 2.6—No Video, Part 1”

“Flowchart 2.7—No Video, Part 2”

“Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”

“Flowchart 2.9—No Operating System (OS) Loading”

“Flowchart 2.10—No OS Loading, Hard Drive, Part 1”



“Flowchart 2.13—No OS Loading, Diskette Drive”

“Flowchart 2.14—No OS Loading, Optical Drive”

“Flowchart 2.15—No Audio, Part 1”

“Flowchart 2.16—No Audio, Part 2”

“Flowchart 2.17—Nonfunctioning Device”

“Flowchart 2.18—Nonfunctioning Keyboard”

“Flowchart 2.19—Nonfunctioning Pointing Device”

“Flowchart 2.20—No Network/Modem Connection”



Flowchart 2.1—Initial Troubleshooting

Begin troubleshooting.

N

Is there power?

Y

Y

Beeps,

LEDs, or error messages?

N

Is there video?

(no boot)

N

Y

N

Is the OS loading?

Y

N

Is there sound?

Y

Go to

“Flowchart

2.2—No Power,

Part 1.”

Check

LED board, speaker connections.

N

All drives working?

Go to

“Flowchart

2.6—No Video,

Part 1.”

Y

Keyboard/ pointing device working?

N

Go to

“Flowchart

2.9—No Operating

System (OS)

Loading.”

Y

Connecting to network or modem?

N

Go to

“Flowchart

2.15—No Audio,

Part 1.”

Y

End

Go to

“Flowchart

2.17—Nonfunctioning Device.”

Go to

“Flowchart

2.18—Nonfunctioning Keyboard”

or

“Flowchart

2.19—Nonfunctioning Pointing

Device.”

Go to

“Flowchart

2.20—No

Network/Modem

Connection.”



Flowchart 2.2—No Power, Part 1

No power

(power LED is off).

Remove from docking device

(if applicable).

N

Power up on battery power?

Y

N

Power up on AC power?

Y

N

Power up in docking device?

Y

Reset

power.*

Reset

power.*

Done

1. Reset the power cables in the docking device and at the AC outlet.

2. Be sure the AC power source is active.

3. Be sure that the power strip is working.

Y

Done

Power up in docking device?

N

Y

Y

Power up on battery power?

Power up on AC power?

N

N

Go to

“Flowchart

2.3—No Power,

Part 2.”

Go to

“Flowchart

2.4—No Power,

Part 3.”

*NOTES

1. On select computer models, there is a separate reset button.

2. On select computer models, the computer can be reset using the standby switch and either the lid switch or the main power switch.

Go to

“Flowchart

2.8—Nonfunctioning

Docking Device

(if applicable).”



Continued from

“Flowchart

2.2—No Power,

Part 1.”

Visually check for debris in battery socket and clean if necessary.

Y

Power on?

N

Y

Check battery pack by recharging it, moving it to another computer,

N

Power on?

Done

Replace power supply

(if applicable).

N

Done

Power on?

Go to

“Flowchart

2.4—No Power,

Part 3.”

Y

Done





Continued from

“Flowchart

2.3—No Power,

Part 2.”

Plug directly into AC outlet.

Y

Power LED on?

N

Reseat AC adapter in computer and at power source.

Y

Power on?

N

N

Power outlet active?

Y

Replace power cord.

Y

Power on?

N

Done

Done

Try different outlet.

Done

External

Internal or external AC adapter?

Internal

Go to

“Flowchart

2.5—No Power,

Part 4.”

N

Y

Replace external

AC adapter.

Power on?

Done



Continued from

“Flowchart

2.4—No Power,

Part 3.”

Open computer.

Loose or damaged parts?

Y

Reseat loose components and boards and replace damaged items.

N

Close computer and retest.

Y

Power on?

N

Replace the following items (if applicable). Check computer operation after each replacement:

1. Internal DC-DC converter*

2. Internal AC adapter

3. Processor board*

4. System board*

*NOTE: Replace these items as a set to prevent shorting out among components.

Done




Flowchart 2.6—No Video, Part 1

No video.

Stand-alone or docking device?

Docking Device

Go to

“Flowchart

2.7—No Video,

Part 2.”

Stand-alone

*NOTE: To change from internal to external display, use the hotkey combination.

Y

Internal or external display*?

External

Adjust brightness.

Internal

Adjust brightness.

A

N

Video OK?

Check for bent pins on cable.

Y

N

Video OK?

Done

Press lid switch to ensure operation.

Y

Done Video OK?

Done

N

Replace the following one at a time. Test after each replacement.

1. Cable between computer and computer display (if applicable)

2. Display

3. System board

N

Video OK?

Try another display.

Internal and external video OK?

N

Replace system board.

Y Y

Done

Done



Flowchart 2.7—No Video, Part 2

Continued from

“Flowchart

2.6—No Video,

Part 1.”

Remove computer from docking device, if connected.

Adjust display brightness.

Check brightness of external monitor.

Y

N

Video OK?

N

Go to “A” in

“Flowchart

2.6—No Video,

Part 1.”

N

Video OK?

Y

Check that computer is properly seated in docking device, for bent pins on cable, and for monitor connection.

Y

Video OK?

Done

Try another external monitor.

Adjust external monitor display.

Internal and external video OK?

Y

N

Go to

“Flowchart


Docking Device

(if applicable).”

Done

Done



Flowchart 2.8—Nonfunctioning Docking Device

(if applicable)

Nonfunctioning docking device.

Reset power cord in docking device and power outlet.

Check voltage setting on docking device.

Reset monitor cable connector at docking device.

N

Docking device operating?

Y

Replace docking device.

Done

Reinstall computer into docking device.

N

Docking device operating?

Y

Test replacement docking device with new computer.

Done



Flowchart 2.9—No Operating System (OS)

Loading

No OS loading.*

Reset power cord in docking device and power outlet.

No OS loading from hard drive,

go to

“Flowchart 2.10—No OS Loading,

Hard Drive, Part 1.”

No OS loading from diskette drive,

go to

“Flowchart 2.13—No OS Loading,

Diskette Drive.”

No OS loading from CD-ROM or DVD-ROM

drive, go to

“Flowchart 2.14—No OS

Loading, Optical Drive.”

No OS loading from network,

go to “Flowchart 2.20—No Network/Modem

Connection.”

*NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins.



Flowchart 2.10—No OS Loading, Hard Drive,

Part 1

OS not loading from hard drive.

Nonsystem disk message?

Y

N

Reseat external hard drive.

Y

OS loading?

N

N

Boot from

CD?

Y

Y

Check the Setup utility for correct booting order.

Boot from hard drive?

N

Done

Go to

“Flowchart

2.11—No OS

Loading,


Done

N

Boot from diskette?

Y

Y

Change boot priority through the Setup Utility and reboot.

N


Go to

“Flowchart

2.13—No OS

Loading,

Diskette Drive.”

Go to

“Flowchart


Device.”




Part 2

Continued from

“Flowchart

2.10—No OS

Loading,


N

CD or diskette in drive?

Y

1. Replace hard drive.

2. Replace system board.

Reseat hard drive.

Hard drive accessible?

Y

Done

N

Remove diskette and reboot.

Run FDISK.


Y

N

Y

Boot from diskette drive?

N

N

Hard drive accessible?

Y

Go to

“Flowchart

2.12—No OS

Loading,


Done

Go to

“Flowchart

2.13—No OS

Loading,

Diskette Drive.”

Done

Y

Y

Hard drive partitioned?

N

Hard drive formatted?

N

Y

Computer booted?

N

Go to

“Flowchart

2.12—No OS

Loading,


Create partition, and then format hard drive to bootable

C:\ prompt.

Format hard drive and bring to a bootable

C:\ prompt.

Load OS using

Operating System

disc (if applicable).




Part 3

Y

Continued from

“Flowchart

2.11—No OS

Loading,


N

System files on hard drive?

Virus on hard drive?

Y

N

Clean virus.

N

Install OS and reboot.

OS loading from hard drive?

Y

Done

Y

Run SCANDISK and check for bad sectors.

Diagnostics on diskette?

Replace hard drive.

N

N

Can bad sectors be fixed?

Replace hard drive.

Run diagnostics and follow recommendations.

Y

N

Fix bad sectors.


Replace hard drive.

Y

Done



Flowchart 2.13—No OS Loading, Diskette Drive

Y

OS not loading from diskette drive.

Reseat diskette drive.

OS loading?

Done

N

Nonsystem disk message?

Y

N

N

Boot from another device?

Y

Y

Diskette drive enabled in the Setup

Utility?

N

Is diskette drive boot order correct?

Y

N

N

Bootable diskette in drive?

Install bootable diskette and reboot computer.

Y

Go to

“Flowchart

2.17—Nonfunctioning Device.”

Enable drive and cold boot computer.

N

Check diskette for system files.

Try different diskette.

Y

Nonsystem disk error?

1. Replace diskette drive.


Y

Reset the computer.

Refer to

Section 1.2,

“Resetting the

Computer,” for

instructions.

N

OS loading?

Done

Change boot priority using the Setup Utility.

Go to

“Flowchart


Device.”



Flowchart 2.14—No OS Loading, Optical Drive

Y N

No OS loading from

CD-ROM or

DVD-ROM drive.

N

Disc in drive?

Y

Bootable disc in drive?

Install bootable disc and reboot computer.

Install bootable disc.

Try another bootable disc.

N

Boots from

CD or DVD?

Y

Reseat drive.

Done

Y

Boots from

CD or DVD?

N

Y

Booting from another device?

N

Y

Booting order correct?

N

Done

Go to

“Flowchart


Device.”

Reset the computer.

Refer to

Section 1.2,

“Resetting the

Computer,”

for instructions.

Go to

“Flowchart


Device.”

Correct boot order using the Setup Utility.



Flowchart 2.15—No Audio, Part 1

Y

No audio.

Turn up audio internally or externally.

Audio?

N

Done

N

Computer in docking device

(if applicable)?

Y

Go to

“Flowchart

2.16—No Audio,

Part 2.”

Undock

Y

Internal audio?

Replace the docking device.

Go to

“Flowchart


Device.”

N

Audio?

Y

N

Go to

“Flowchart

2.16—No Audio,

Part 2.”

Done



Flowchart 2.16—No Audio, Part 2

Continued from

“Flowchart

2.15—No Audio,

Part 1.”

Audio driver in OS configured?

N

Reload audio drivers.

Y

Correct drivers for application?

N

Load drivers and set configuration in OS.

Y

Connect to external speaker.

Y

Audio?

N

Replace audio board and speaker connections in computer

(if applicable).

Audio?

Y

N

1. Replace internal speakers.

2. Replace audio board (if applicable).


Done


Flowchart 2.17—Nonfunctioning Device

Nonfunctioning device.


Reseat device.

Clear

CMOS.

Y

Reattach device.

Close computer, plug in power, and reboot.

N

Device boots properly?

Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage.

N

Any physical device detected?

Y

Replace hard drive.

Fix or replace broken item.

Go to

“Flowchart

2.9—No

Operating System

(OS) Loading.”

Replace NIC.

If integrated NIC, replace system board.

Y

Device boots properly?

N

Done

Replace diskette drive.

Done



Flowchart 2.18—Nonfunctioning Keyboard

Keyboard not operating properly.

Y

Connect computer to good external keyboard.

External device works?

N

Reseat internal keyboard connector

(if applicable).

N

OK?

Y


Replace internal keyboard or cable.

Y

Done OK?

N


Done



Flowchart 2.19—Nonfunctioning Pointing

Device

Pointing device not operating properly.

Y

Connect computer to good external pointing device.

External device works?

N

Reseat internal pointing device connector

(if applicable).

N

OK?

Y

Done


N

Replace internal pointing device or cable.

Y

OK?


Done



Flowchart 2.20—No Network/Modem

Connection

No network or modem connection.

Network or modem jack active?

N

Y

Y

Digital line?

N

Y

NIC/modem configured in OS?

N

Disconnect all power from the computer and open.

Replace jack or have jack activated.

Connect to nondigital line.

Reload drivers and reconfigure.

N

OK?

Replace the

NIC/modem

(if applicable).

Y

Done

Y

Reseat NIC/modem

(if applicable).

OK?

Done

N



3

Illustrated Parts Catalog

This chapter provides an illustrated parts breakdown and a reference for spare part numbers.

3.1 Serial Number Location

When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.

Serial Number Location


Illustrated Parts Catalog

3.2 Computer Major Components

3–2

Computer Major Components

Maintenance and Service Guide


Table 3-1

Spare Parts: Computer Major Components

5

3

4

2

Item Description

1

Spare Part

Number

Display assemblies (include display cable, wireless antenna boards, and antenna cables)

17-inch, WSXGA+, TFT, single-lamp with BrightView 403797-001

17-inch, WXGA+, TFT, single-lamp with BrightView 403796-001

✎

Refer to Section 3.3, “Display Assembly Subcomponents,” for display assembly internal component spare part number

information.

Switch cover (includes LED board and

LED board cable)

403817-001

403818-001

Keyboard assembly frame

LED boards (include LED board cable)

For use with HP Pavilion dv8200 models


Keyboards

France

French Canada

Germany

Italy

Norway

403809-051

403809-121

403809-041

403809-061

403809-091

Spain

Sweden and

Finland

United Kingdom

United States

417033-001

403833-001

403809-071

403809-101

403809-031

403809-001



3–4




Table 3-1

Spare Parts: Computer Major Components (Continued)

8

9


6 Top cover (includes TouchPad)

7

Bracket Kit, includes:

Display hinge support bracket

Not illustrated:

Optical drive bracket (also included with optical drive spare part kits)

Hard drive bracket (also included with hard drive spare part kits)

Expansion port 2 bracket

TouchPad bracket (also included with top cover spare part kits)

10

Speakers

System boards



Optical drives

DVD±RW and CD-RW Double-Layer Combo Drive with LightScribe



DVD±RW and CD-RW Double-Layer Combo Drive with LightScribe and Hitachi-LG Data Storage

DVD±RW and CD-RW Double-Layer Combo Drive with Hitachi-LG Data Storage

DVD/CD-RW Combo Drive with Hitachi-LG Data

Storage

Spare Part

Number

403822-001

403816-001

403825-001

417029-001

403790-001

403807-001

403806-001

403805-001

417621-001

417620-001

417619-001



3–6




Table 3-1



10

Optical drives

(Continued)

DVD±RW and CD-RW Super Multi Double-Layer

Combo Drive with LightScribe

DVD±RW and CD-RW Super Multi Combo Drive with

LightScribe


Combo Drive

11

12

Heat sink (includes thermal paste)

USB boards (include USB board and USB board cable)

13



Optical drive connector boards

14

15

16



Fan assembly

Processors (include thermal paste)










ExpressCard assembly

Spare Part

Number

430862-001

430186-001

430861-001

403827-001

417032-001

403830-001

417031-001

403829-001

403826-001

410324-001

430499-001

393579-001

393578-001

417030-001

395744-001

395743-001

430860-001

430855-001

403828-001



3–8




Table 3-1


19

20

21

22


Plastics Kit

17a

17b

17c

17d

17e

18

Spare Part

Number

403812-001

Includes:

ExpressCard slot bezel

PC Card slot bezel

Memory shield

Hard drive cover for use only with HP Pavilion dv8000 models

(includes 3 captive screws, secured by C clips)

Memory/Mini PCI module compartment cover (includes 2 captive screws, secured by C clips)

Computer feet (not illustrated)

RTC battery

403819-001

Bluetooth® module (includes Bluetooth module cable) 397922-001

PC Card assembly

403835-001

Base enclosure

Hard drives (include frame and connector)

403824-001


7200 rpm, 100-GB

5400 rpm, 80-GB

418579-001

418576-001

4200-rpm, 120-GB

4200-rpm, 100-GB

4200-rpm, 60-GB

Hard drive cover for use with HP Pavilion dv8200 models


7200 rpm, 100-GB

5400 rpm, 80-GB

405938-001

403803-001

4200-rpm, 120-GB

4200-rpm, 100-GB

4200-rpm, 60-GB

418580-001

418577-001

418578-001

419327-001

405939-001

403804-001

405937-001



3–10




Table 3-1



23

8-cell, 4.4-hour battery

24

Mini PCI communications modules

802.11a/b/g wireless local access network (WLAN) module for use in North America

802.11a/b/g WLAN module for use in the rest of the world

25

802.11b/g WLAN module for use in North America

802.11b/g WLAN module for use in the rest of the world

Memory modules

1024 MB

512 MB

256 MB

Secure Digital (SD) memory cards (not illustrated)

512 MB

256-MB

Spare Part

Number

403808-001

403791-001

403792-001

392557-001

392557-002

403800-001

403799-001

407843-001

407316-001

403573-001



3.3 Display Assembly Subcomponents

Table 3-2

Display Assembly Subcomponent

Spare Part Number Information


1a

1b

2

Display Plastics Kits

For use with dual-lamp displays

For use with single-lamp displays

Includes:

■ Display bezel

■ Display enclosure

■ Display release latch actuator and hooks

(not illustrated)

Display Hinge Kits



412269-001

403881-001

412270-001

403884-001



Table 3-2


Spare Part Number Information (Continued)


3

Display inverter boards



4

5

Display Panel Kits (include display panel cable)

17-inch, WSXGA+ with BrightView and dual-lamp

17-inch, WSXGA+ with BrightView

17-inch, WXGA+ with BrightView

Wireless Antenna Kit (includes cable and transceivers)

Display Cable Kits (not illustrated)



Display Label Kit (not illustrated)

412268-001

403831-001 tbd-001

417617-001

417616-001

403882-001

412271-001

403885-001

403887-001

Display Screw Kit (not illustrated), includes:

■ Phillips PM2.5×7.0 screws


■ Rubber screw covers

403886-001

Pad Kit (not illustrated), includes rubber screw covers 403815-001



3.4 Plastics Kit

Table 3-3

Plastics Kit


4

5

2

3


Plastics Kit

Includes:

1

Spare Part

Number

403812-001

Memory/Mini PCI module compartment cover (includes 2 captive screws, secured by C-clips)

Hard drive cover (includes 3 captive screws, secured by C-clips)

Computer feet (6)

ExpressCard slot bezel

PC Card slot bezel


3.5 Cable Kit


Table 3-4

Cable Kit


4

5

2

3


1

Cable Kit

Includes:

TouchPad cable

Modem connector cable

Bluetooth module cable

USB board cable

Power connector cable

Spare Part

Number

403814-001



3.6 Mass Storage Devices

Table 3-5

Mass Storage Devices



1 Hard drives (include frame and connector)


7200 rpm, 100-GB

5400 rpm, 80-GB

418579-001

418576-001

4200-rpm, 120-GB

4200-rpm, 100-GB

4200-rpm, 60-GB


7200 rpm, 100-GB

5400 rpm, 80-GB

405938-001

403803-001

4200-rpm, 120-GB

4200-rpm, 100-GB

4200-rpm, 60-GB

Spare Part

Number

418580-001

418577-001

418578-001

405939-001

403804-001

405937-001



Table 3-5

Mass Storage Devices



2

Optical drives


LightScribe




LightScribe and Hitachi-LG Data Storage


Hitachi-LG Data Storage

DVD/CD-RW Combo Drive and Hitachi-LG Data

Storage


Combo Drive with LightScribe


LightScribe


Combo Drive

USB digital drive (not illustrated)

Spare Part

Number

403807-001

403806-001

403805-001

417621-001

417620-001

417619-001

430862-001

430186-001

430861-001

364727-001



3.7 Miscellaneous (Not Illustrated)

Table 3-6

Miscellaneous (Not Illustrated)

Spare Part Information

Description

All-in-one media cable

Analog TV tuner

Audio Y-cable 2

Composite S-Video and audio cable

DVB-T TV tuner

DVB-T TV tuner antenna

DVB-T TV tuner antenna adapter

HP remote control II

Infrared blaster cable

Infrared USB receiver

Power connectors

90-watt

65-watt

Power cords

For use in:

Canada, French Canada, and the United States

France, Germany, and Spain

The United Kingdom

Italy

Spare Part

Number

375759-001

407941-001

379452-001

407939-001

412175-001

412176-001

412177-001

396975-001

408484-001

408483-001

410323-001

410322-001

403811-001

403811-021

403811-031

403811-061



Table 3-6

Miscellaneous (Not Illustrated)

Spare Part Information (Continued)

Description

Power supplies

65 watt

Spare Part

Number

90 watt non-PFC

90 watt PFC

Remote TV tuner

RF cable

403810-001

408487-001

408488-001

408479-001

408485-001

RF input adapter cable

407940-001

Screw Kit (includes the following screws; refer to

Appendix A, “Screw Listing,” for more information on

specifications and usage)

■ Phillips PM3.0×4.0 screw




■ Black Phillips PM2.5×6.0 screw

403813-001

■ Silver Phillips PM2.5×6.0 screw



■ Slotted M1.5×9.0 screw

TV tuner remote control

408479-001

USB travel mouse

309674-001

USB digital drive

Wired headset with volume control

364727-001

371693-001



3.8 Sequential Part Number Listing

Table 3-7

Sequential Part Number Listing

Spare Part

Number Description

309674-001 USB travel mouse

364727-001 USB digital drive

371693-001 Wired headset with volume control

375759-001 All-in-one media cable

379452-001 Audio Y-cable 2

392557-001 802.11b/g WLAN Mini PCI communications module for use in

North America

392557-002 802.11b/g WLAN Mini PCI communications module for use in the rest of the world

393578-001 AMD Turion 64 ML-37 (2.0-GHz) processor (includes thermal paste)




396975-001 HP remote control II

397922-001 Bluetooth wireless module (includes Bluetooth module cable)

403573-001 256-MB SD memory card

403790-001 System board for use with HP Pavilion dv8000 models

403791-001 802.11a/b/g WLAN Mini PCI communications module for use in North America



Table 3-7

Sequential Part Number Listing (Continued)

Spare Part


403792-001 802.11a/b/g WLAN Mini PCI communications module for use in the rest of the world

403796-001 17-inch, WXGA+, TFT, single-lamp display assembly with

BrightView (includes display cable, wireless antenna boards, and antenna cables)

403797-001 17-inch, WSXGA+, TFT, single-lamp display assembly with

BrightView (includes display cable, wireless antenna boards, and antenna cables)

403799-001 512-MB memory module


403803-001 5400 rpm, 80-GB hard drive for use with HP Pavilion dv8000 models (includes frame and connector)

403804-001 4200-rpm, 100-GB hard drive for use with HP Pavilion dv8000 models (includes frame and connector)

403805-001 DVD/CD-RW Combo Drive

403806-001 DVD±RW and CD-RW Double-Layer Combo Drive

403807-001 DVD±RW and CD-RW Double-Layer Combo Drive with

LightScribe

403808-001 8-cell, 4.4-hour battery

403809-001 Keyboard for use in the United States

403809-031 Keyboard for use in the United Kingdom

403809-041 Keyboard for use in Germany

403809-051 Keyboard for use in France

403809-061 Keyboard for use in Italy

403809-071 Keyboard for use in Spain

403809-091 Keyboard for use in Norway



Table 3-7


Spare Part


403809-101 Keyboard for use in Sweden and Finland

403809-121 Keyboard for use in French Canada

403810-001 Power supply, 65 watt

403811-001 Power cord for use in the United States

403811-021 Power cord for use Internationally

403811-031 Power cord for use in the United Kingdom

403811-061 Power cord for use in Italy

403812-001 Plastics Kit

403813-001 Screw Kit

403814-001 Cable Kit

403815-001 Pad Kit

403816-001 Bracket Kit

403817-001 Switch cover (includes LED board and LED board cable)

403818-001 Keyboard assembly frame

403819-001 RTC battery

403822-001 Top cover (includes TouchPad)

403824-001 Base enclosure

403825-001 Speakers

403826-001 Fan assembly

403827-001 Heat sink (includes thermal paste)

403828-001 ExpressCard assembly

403829-002 Optical drive connector board for use with HP Pavilion dv8000 models



Table 3-7


Spare Part


403830-001 USB board for use with HP Pavilion dv8000 models (includes

USB board and USB board cable)

403831-001 Display inverter board for use with single-lamp displays

403833-001 LED board for use with HP Pavilion dv8000 models (includes

LED board cable)

403835-001 PC Card assembly

403881-001 Display Plastics Kit for use with single-lamp displays

403882-001 Wireless Antenna Kit (includes cable and transceivers)

403884-001 Display Hinge Kit for use with single-lamp displays

403885-001 Display Cable Kit for use with single-lamp displays

403886-001 Display Screw Kit

403887-001 Display Label Kit




407316-001 512-MB SD memory card


407939-001 Composite S-Video and audio cable

407940-001 RF input adapter cable

407941-001 Analog TV tuner

408479-001 TV tuner remote control



Table 3-7


Spare Part


408484-001 Infrared blaster cable

408485-001 RF cable

408483-001 Infrared USB receiver

408487-001 90-watt non-PFC AC adapter

408488-001 90-watt PFC AC adapter

410321-001 90-watt non-PFC AC adapter

410322-001 65-watt power connector

410323-001 90-watt power connector


412175-001 DVB-T TV tuner

412176-001 DVB-T TV tuner antenna

412177-001 DVB-T TV tuner antenna adapter

412267-001 90-watt PFC AC adapter

412268-001 Display inverter board for use with dual-lamp displays

412269-001 Display Plastics Kit for use with dual-lamp displays

412270-001 Display Hinge Kit for use with dual-lamp displays

412271-001 Display Cable Kit for use with dual-lamp displays

417029-001 System board for use with HP Pavilion dv8200 models


417031-001 Optical drive connector board for use with HP Pavilion dv8200 models



Table 3-7


Spare Part


417032-001 USB board for use with HP Pavilion dv8200 models (includes

USB board and USB board cable)

417033-001 LED board for use with HP Pavilion dv8000 models (includes

LED board cable)

417616-001 Display Panel Kit for use with 17-inch, WXGA+ displays with

BrightView (include display panel cable)

417617-001 Display Panel Kit for use with 17-inch, WSXGA+ displays with

BrightView (includes display panel cable)

417619-001 DVD/CD-RW Combo Drive with Hitachi-LG Data Storage











419327-001 Hard drive cover for use with HP Pavilion dv8200 models



Table 3-7


Spare Part



430855-001 Mobile AMD Sempron 3100 (1.8-GHz) processor (includes thermal paste)

430860-001 Mobile AMD Sempron 3300 (2.2-GHz) processor (includes thermal paste)

430861-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive

430862-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe


4

Removal and Replacement

Preliminaries

This chapter provides essential information for proper and safe removal and replacement service.

4.1 Tools Required

You will need the following tools to complete the removal and replacement procedures:

■

■

■

Magnetic screwdriver

Phillips P0 screwdriver

Flat-bladed screwdriver


Removal and Replacement Preliminaries

4.2 Service Considerations

The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.

✎

As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

Plastic Parts

Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts.

Apply pressure only at the points designated in the maintenance instructions.

Cables and Connectors

Ä

CAUTION: When servicing the computer, ensure that cables are placed in their proper locations during the reassembly process.

Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage.

Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.



4.3 Preventing Damage to

Removable Drives

■

■

■

■

Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions:

■

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in hibernation, turn the computer on, and then shut it down through the operating system.

■

■

■

Before removing a diskette drive or optical drive, ensure that a diskette or disc is not in the drive and ensure that the optical drive tray is closed.

Before handling a drive, ensure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

■

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE: Handle With Care.”



4.4 Preventing Electrostatic Damage

Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.

A sudden discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

Often the spark is neither felt nor heard, but damage occurs.

An electronic device exposed to electrostatic discharge may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.



4.5 Packaging and Transporting

Precautions

Use the following grounding precautions when packaging and transporting equipment:

■

■

To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.

Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging.

■

Keep electrostatic-sensitive parts in their containers until the parts arrive at static-free workstations.

■

■

■

Place items on a grounded surface before removing items from their containers.

Always be properly grounded when touching a sensitive component or assembly.

Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam.

■

Use transporters and conveyors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.



4.6 Workstation Precautions

■

■

Use the following grounding precautions at workstations:

■

Cover the workstation with approved static-shielding material

(refer to Table 4-2, “Static-Shielding Materials”

).

■

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.

■

Use conductive field service tools such as cutters, screwdrivers, and vacuums.

■

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.

■

Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam.

■

Handle electrostatic-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

Turn off power and input signals before inserting or removing connectors or test equipment.



4.7 Grounding Equipment and

Methods

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

■

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

■

When standing, use foot straps and a grounded floor mat.

Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

■

■

■

■

■

■

Other grounding equipment recommended for use in preventing electrostatic damage includes:

■

■

■

■

■

Antistatic tape

Antistatic smocks, aprons, and sleeve protectors

Conductive bins and other assembly or soldering aids

Nonconductive foam

Conductive tabletop workstations with ground cords of one megohm resistance

■

Static-dissipative tables or floor mats with hard ties to the ground

Field service kits

Static awareness labels

Material-handling packages

Nonconductive plastic bags, tubes, or boxes

Metal tote boxes

Electrostatic voltage levels and protective materials



Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities.

Table 4-1

Typical Electrostatic Voltage Levels

Event

Walking across carpet

Walking across vinyl floor

Motions of bench worker

Removing DIPS from plastic tube

Removing DIPS from vinyl tray

Removing DIPS from Styrofoam

Removing bubble pack from PCB

10%

35,000 V

12,000 V

Relative Humidity

40%

15,000 V

5,000 V

55%

7,500 V

3,000 V

6,000 V

2,000 V

11,500 V

14,500 V

26,500 V

800 V

700 V

4,000 V

5,000 V

20,000 V

Packing PCBs in foam-lined box 21,000 V

✎

A product can be degraded by as little as 700 V.

11,000 V

400 V

400 V

2,000 V

3,500 V

7,000 V

5,000 V

Table 4-2 lists the shielding protection provided by antistatic bags and floor mats.

Material

Antistatic plastic

Carbon-loaded plastic

Metallized laminate

Table 4-2

Static-Shielding Materials

Use

Bags

Floor mats

Floor mats

Voltage Protection Level

1,500 V

7,500 V

5,000 V


5

Removal and Replacement

Procedures

This chapter provides removal and replacement procedures.

There are as many 113 screws, in 9 different sizes and types, that may have to be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Refer to

Appendix A, “Screw Listing,”

for detailed information on screw and nut sizes, locations, and usage.


Removal and Replacement Procedures

5.1 Serial Number

Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer.

Serial Number Location



5.2 Disassembly Sequence Chart

Use the chart below to determine the section number to be referenced when removing computer components.

Section

5.3

5.4

5.5

5.6

5.7

5.8

5.9

5.10

Disassembly Sequence Chart

Description

Preparing the Computer for

Disassembly

Battery

Hard Drive

Computer Feet

Memory Module

# of Screws Removed

0

3 loosened to remove the hard drive cover

2 to remove each hard drive

4 to disassemble each hard drive

0

2 loosened to remove the memory/Mini PCI module compartment cover

2 loosened to release the memory shield

Mini PCI Communications

Module

0

Å

To prevent an unresponsive system and the display of a warning message, install only a Mini PCI device authorized for use in your computer by the governmental agency that regulates wireless devices in your country. If you install a device and then receive a warning message, remove the device to restore computer functionality. Then contact

Customer Care.

RTC Battery

Optical Drive

Switch Cover

0

1

5



5.15

5.16

5.17

5.18

5.19

5.20

5.21

5.22

5.23

5.24

Section

5.11

5.12

5.13

5.14

Disassembly Sequence Chart

(Continued)

Description

Keyboard Assembly Frame

LED Board

Keyboard

Display Assembly

Top Cover

System Board

Bluetooth Module

Modem Connector Cable

USB Board

Speakers

Heat Sink

Processor

Fan Assembly

PC Card Assembly

# of Screws Removed

0

5

2

4

2

0

0

8

2

2

4

5

6 to remove the display assembly

6 to remove the display bezel

4 to remove the display panel

4 to remove each display hinge

1 to remove the display inverter

25



5.3 Preparing the Computer for

Disassembly

Before you begin any removal or installation procedures:

1. Shut down the computer. If you are unsure whether the computer is off or in hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power cord.



Battery Spare Part Number Information

8-cell, 4.4-hour battery 403808-001

4. Remove the battery by following these steps: a. Turn the computer upside down with the front toward you.

b. Slide the battery release latch 1 to the left. (The battery disengages from the computer.) c. Lift the front edge of the battery 3 up and swing it back to remove it.

5–6

Removing the Battery

Reverse the above procedure to install the battery.



5.4 Hard Drive

Hard Drive Spare Part Number Information


7200 rpm, 100-GB

5400 rpm, 80-GB

418579-001

418576-001

4200-rpm, 120-GB

4200-rpm, 100-GB

4200-rpm, 60-GB

418580-001

418577-001

418578-001


7200 rpm, 100-GB

5400 rpm, 80-GB

405938-001

403803-001

4200-rpm, 120-GB

4200-rpm, 100-GB

4200-rpm, 60-GB

405939-001

403804-001

405937-001

Hard drive cover for use with HP Pavilion dv8200 models

419327-001

✎

The hard drive cover used with HP Pavilion dv8000 models is included in the Plastics Kit, spare part number 403812-001.

✎

All hard drive spare part kits include a hard drive frame.

1. Prepare the computer for disassembly (refer to

Section 5.3

).



2. Loosen the three black Phillips PM2.5×6.0 screws 1 that secure the hard drive cover to the computer.

3. Lift the rear edge of the hard drive cover 2 and swing it up and forward and remove it.

✎

The hard drive cover is included in the Plastics Kit, spare part number 403812-001.

Removing the Hard Drive Cover



4. Remove the two silver Phillips PM2.5×6.0 hard drive retention screws 1 that secure each hard drive to the computer.

5. Slide the hard drive 2 away from the hard drive connector.

6. Remove the hard drive from the hard drive bay 3.

Removing the Hard Drive



7. Remove the four Phillips PM3.0×4.0 hard drive frame screws 1 that secure the hard drive frame to the hard drive.

8. Lift the hard drive straight up 2 to remove if from the hard drive frame.

5–10

Removing the Hard Drive Frame

Reverse the above procedure to reassemble and install the hard drive.



5.5 Computer Feet

The computer feet are adhesive-backed rubber pads. The feet are included in the Plastics Kit, spare part number 403812-001.

Replacing the Computer Feet

5.6 Memory Module

1024 MB

512 MB

256 MB

Memory Module Spare Part Number Information

403800-001

403799-001

407843-001

1. Prepare the computer for disassembly (refer to

Section 5.3

).

2. Position the computer with the rear panel toward you.



3. Loosen the two black Phillips PM2.5×6.0 screws 1 that secure the memory/Mini PCI module compartment cover to the computer.

4. Lift the right side of the cover 2 and swing it up and to the left and remove it.

✎

The memory/Mini PCI module compartment cover is included in the Plastics Kit, spare part number 403812-001.

5–12

Removing the Memory/Mini PCI Module Compartment Cover



5. Loosen the two Phillips PM2.5×4.0 screws 1 that secure the memory shield to the computer.

6. Lift the right side of the memory shield 2 and swing it to the left as far as it will go.

Releasing the Memory Shield



7. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.)

8. Slide the module away from the socket at an angle 2.

9. Remove the memory module.

✎

Memory modules are designed with a notch 3 to prevent incorrect installation into the memory module socket.

5–14

Removing the Memory Module

Reverse the above procedure to install a memory module.



5.7 Mini PCI Communications Module

Mini PCI Communications Module


802.11a/b/g wireless local access network (WLAN) module for use in North America

802.11a/b/g WLAN module for use in the rest of the world

802.11b/g WLAN module for use in North America

802.11b/g WLAN module for use in the rest of the world

403791-001

403792-001

392557-001

392557-002

1. Prepare the computer for disassembly (

Section 5.3

).

2. Remove the memory/Mini PCI module compartment cover

( Section 5.6

).



✎

Before disconnecting the antenna cables, make note of which cable is attached to which antenna clip on the Mini PCI communications module.

3. Disconnect the auxiliary and main antenna cables 1 from the Mini PCI communications module.

4. Spread the two retaining tabs 2 on each side of the

Mini PCI socket to release the Mini PCI communications module. (The edge of the module opposite the socket rises away from the computer.)

5. Remove the Mini PCI communications module by pulling the card away from the socket at a 45-degree angle 3.

✎

The Mini PCI communications module is designed with a notch 4 to prevent incorrect installation.

5–16

Removing a Mini PCI Communications Module

Reverse the above procedure to install a Mini PCI communications module.



5.8 RTC Battery

RTC Battery Spare Part Number Information

RTC battery 403819-001


Section 5.3

).


( Section 5.6

).

3. Remove the Mini PCI communications module (

Section 5.7

).



4. Remove the RTC battery from the socket on the system board.

Removing the RTC Battery

Reverse the above procedure to install an RTC battery.



5.9 Optical Drive

Optical Drive Spare Part Number Information


LightScribe







DVD/CD-RW Combo Drive with Hitachi-LG Data Storage

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe


LightScribe

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive

403807-001

403806-001

403805-001

417621-001

417620-001

417619-001

430862-001

430186-001

430861-001


Section 5.3

).

2. Position the computer with the left side toward you.



3. Remove the Phillips PM2.5×13.0 screw 1 that secures the optical drive to the computer.

4. Insert a thin tool, such as an unbent paper clip 2, into the media tray release hole and release the media tray.

5. Use the media tray to slide the optical drive out of the computer 3.

6. Remove the optical drive.

5–20

Removing the Optical Drive

Reverse the above procedure to install an optical drive.



5.10 Switch Cover

Switch Cover Spare Part Number Information

Switch cover (includes LED board and LED board cable) 403817-001


Section 5.3

).

2. Remove the two Phillips PM2.5×13.0 screws 1 and the three

Phillips PM2.5×4.0 screws 2 that secure the switch cover to the computer.

Removing the Switch Cover Screws



3. Turn the computer display-side up with the front toward you.

4. Open the computer as far as possible.

5. Insert a flat-bladed screwdriver under the display hinge cover sections 1 of the switch cover.

6. Lift the switch cover until the left and right sides 2 of the switch cover disengage from the computer.

7. Remove the switch cover.

5–22

Removing the Switch Cover

Reverse the above procedure to install the switch cover.



5.11 Keyboard Assembly Frame

Keyboard Assembly Frame Spare Part Number Information

Keyboard assembly frame 403818-001


Section 5.3

).


( Section 5.6

).

3. Remove the switch cover (

Section 5.10

).

4. Turn the computer upside down with the front toward you.

5. Remove the Phillips PM2.5×13.0 screw 1 in the memory/Mini PCI module compartment that secures the keyboard assembly frame to the computer.

6. Remove the silver Phillips PM2.5×6.0 screw 2 in the battery bay that secures the keyboard assembly frame to the computer.

Removing the Keyboard Assembly Frame Screws



7. Turn the computer display-side up with the front toward you.

8. Open the computer as far as possible.

9. Lift and hold the rear edge of the keyboard until the LED board cable connector is accessible.

Releasing the Keyboard Assembly Frame



10. Release the zero insertion force (ZIF) connector 1 to which the LED board cable is connected and disconnect the cable 2.

Releasing the Keyboard Assembly Frame



11. Swing the keyboard assembly frame 1 forward until the assembly rests on the palm rest.

12. Release the ZIF connector to which the keyboard cable 2 is attached and disconnect the keyboard cable 3.

13. Remove the keyboard assembly frame.

5–26

Removing the Keyboard Assembly Frame

Reverse the above procedure to install the keyboard assembly frame.



5.12 LED Board

LED Board Spare Part Number Information



417033-001

403833-001


Section 5.3

) and then

remove the following components: a. Memory/Mini PCI module compartment cover

( Section 5.6

)

b. Switch cover ( Section 5.10

)

c. Keyboard assembly frame (

Section 5.11

)

2. Turn the keyboard assembly frame upside down with the

LED board toward you.



3. Remove the four Phillips PM2.5×4.0 screws 1 that secure the

LED board to the keyboard frame.

4. Remove the LED board 2.

Removing the LED Board

Reverse the above procedure to install the LED board.



5.13 Keyboard

Keyboard Spare Part Number Information

For use in:

France

French Canada

Germany

Italy

Norway

403809-051

403809-121

403809-041

403809-061

403809-091

Spain

Sweden and Finland

United Kingdom

United States

403809-071

403809-101

403809-031

403809-001


Section 5.3

) and then

remove the following components: a. Memory/Mini PCI module compartment cover

( Section 5.6

)

b. Switch cover ( Section 5.10

)

c. Keyboard assembly frame (

Section 5.11

)

2. Turn the keyboard assembly frame upside down with the

LED board toward you.



3. Remove the five Phillips PM2.5×4.0 screws 1 that secure the keyboard to the keyboard frame.

4. Remove the keyboard 2.

Removing the Keyboard

Reverse the above procedure to install the keyboard.



5.14 Display Assembly

Display Assembly Spare Part Number Information

17-inch, WSXGA+, TFT, single-lamp with BrightView

17-inch, WXGA+, TFT, single-lamp with BrightView

403797-001

403796-001


Section 5.3

).


( Section 5.6

).

✎

Before disconnecting the antenna cables, make note of which cable is attached to which antenna clip on the Mini PCI communications module.



3. Disconnect the auxiliary and main antenna cables from the

Mini PCI communications module.

Disconnecting the Wireless Antenna Cables



4. Remove the switch cover (

Section 5.10

).

5. Remove the keyboard assembly frame ( Section 5.11

).

6. Disconnect the display cable 1 from the system board.

7. Remove the wireless antenna cables from the clips 2 in the top cover.

Disconnecting the Display and Wireless Antenna Cables



Ä

CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.

8. Remove the the silver Phillips PM2.5×6.0 screw 1 and the five Phillips PM2.5×9.0 screws 2 that secure the display assembly to the computer.

9. Lift the display assembly straight up and remove it 3.

5–34

Removing the Display Assembly





Display Plastics Kits



Includes:

■ Display bezel

■ Display enclosure

■ Display release latch actuator and hooks (not illustrated)

Display Hinge Kits



Display inverter boards



Display Panel Kits (include display panel cable)

17-inch, WSXGA+,TFT, single-lamp with BrightView

17-inch, WXGA+,TFT, single-lamp with BrightView

Wireless Antenna Kit (includes cable and transceivers)

Display Cable Kits (not illustrated)



Display Label Kit (not illustrated)

Display Screw Kit (not illustrated), includes:



■ Rubber screw covers

Pad Kit (not illustrated), includes rubber screw covers

412269-001

403881-001

412270-001

403884-001

412268-001

403831-001

417617-001

417616-001

403882-001

412271-001

403885-001

403887-001

403886-001

403815-001



10. Remove the six rubber screw covers 1 and 2 and the six Phillips PM2.5×7.0 screws 3 that secure the display bezel to the display assembly.

✎

The four rubber screw covers 1 on the top edge of the display bezel are larger than the two rubber screw covers 2 on the bottom edge of the bezel.

Removing the Display Bezel Screws



11. Flex the inside edges of the left and right sides 1 and the top and bottom sides 2 of the display bezel until the bezel disengages from the display assembly.

12. Remove the display bezel 3.

Removing the Display Bezel



13. Disconnect the following cables:

1 Display panel cable

2 Light sensor cable

3 Display inverter cable

Disconnecting the Display Panel Cables



Display Assembly Subcomponents


Display Panel Kits (include display panel cable)

17-inch, WSXGA+,TFT, single-lamp with BrightView

17-inch, WXGA+,TFT, single-lamp with BrightView

417617-001

417616-001

14. Remove the two Phillips PM2.5×4.0 screws 1 and the two Phillips PM2.5×7.0 screws 2 that secure the display panel to the display enclosure.

15. Remove the display panel 3.

Removing the Display Panel





Display Hinge Kits



412270-001

403884-001

16. Remove the four Phillips PM2.0×4.0 screws 1 that secure each display hinge to the display panel.

17. Remove the display hinges 2.

5–40

Removing the Display Hinges





Display inverter boards



412268-001

403831-001

18. Remove the Phillips PM2.0×4.0 screw 1 that secures the display inverter board to the display enclosure.

19. Swing the top edge of the board 2 up and forward and remove it.

Removing the Display Inverter Board





Wireless Antenna Kit (includes cable and transceivers) 403882-001

20. Release the retention tabs 1 built in to the display enclosure lining that secure the wireless antenna cables to the display enclosure.

21. Detach the wireless antenna transceivers 2 from the display enclosure.

22. Remove the wireless antenna transceivers and cables 3.

5–42

Removing the Wireless Antenna Transceivers and Cables

Reverse the above procedure to reassemble and install the display assembly.



5.15 Top Cover

Top Cover Spare Part Number Information

Top cover (includes TouchPad) 403822-001


Section 5.3

) and then

remove the following components:

a. Hard drive ( Section 5.4

)

b. Memory/Mini PCI module compartment cover

( Section 5.6

)

c. Optical drive ( Section 5.9

)

d. Switch cover ( Section 5.10

)

e. Keyboard assembly frame (

Section 5.11

)

f. Display assembly (

Section 5.14

)



2. Release the ZIF connector to which the TouchPad cable 1 is connected and disconnect the TouchPad cable 2 from the system board.

✎

The TouchPad cable is included in the Cable Kit, spare part number 403814-001.

5–44

Disconnecting the TouchPad Cable

3. Turn the computer upside down with the front toward you.



4. Remove the two Phillips PM2.5×4.0 screws 1 and three silver Phillips PM2.5×6.0 screws 2 that secure the top cover to the computer.

Removing the Top Cover Screws, Part 1



5. Remove the five Phillips PM2.5×13.0 screws that secure the top cover to the computer.




6. Turn the computer right-side up with the front toward you.

7. Remove the nine silver Phillips PM2.5×6.0 screws that secure the top cover to the computer.




8. Remove the six Phillips PM2.5×13.0 screws that secure the top cover to the computer.




9. Lift up the rear edge of the top cover 1 until it disengages from the base enclosure.

10. Lift the top cover 2 straight up and remove it.

Removing the Top Cover

Reverse the above procedure to install the top cover.



5.16 System Board

System Board Spare Part Number Information


For use with HP Pavilion dv8000 movels

417029-001

403790-001

✎

When replacing the system board, ensure that the following components are removed from the defective system board and installed on the replacement system board:

■

■

■

■

■

■

■

■

Memory modules ( Section 5.6

)

Mini PCI communications module ( Section 5.7

)

RTC battery (

Section 5.8

)

Speaker (

Section 5.20

)

Heat sink ( Section 5.21

)

Processor (

Section 5.22

)

Fan assembly (

Section 5.23

)

PC Card assembly ( Section 5.24

)


Section 5.3

),

and then remove the following components:


)


( Section 5.6

)


)


)


Section 5.11

)


Section 5.14

) g. Top cover (

Section 5.15

)



2. Press in on the ExpressCard slot bezel 1 to release it.

3. Remove the ExpressCard slot bezel 2.

✎

The ExpressCard slot bezel is included in the Plastics Kit, spare part number 403812-001.

Removing the ExpressCard Slot Bezel



4. Remove the two silver Phillips PM2.5×6.0 screws 1 that secure the display hinge support bracket to the computer.

5. Remove the display hinge support bracket 2.

✎

The display hinge support bracket is included in the

Plastics Kit, spare part number 403816-001.

Removing the Display Hinge Support Bracket



6. Remove the following screws:

1 One Phillips PM2.5×9.0 screw that secures the system board to the base enclosure

2 Four silver Phillips PM2.5×6.0 screws that secure the system board to the base enclosure

3 One Phillips PM2.5×4.0 screw that secures the connector board to the base enclosure

7. Remove the ExpressCard assembly 4.

✎

The ExpressCard assembly is available using spare part number 403838-001.

Removing the System Board Screws



8. Disconnect the following cables from the system board:

1 Modem cable

2 Bluetooth module cable

3 USB board cable

Disconnecting the Modem, Bluetooth Module, and

USB Board Cables



9. Lift the right side of the system board 1 until the right side of the board is clear of the base enclosure.

10. Make sure the PC Card eject button 2 is depressed and clears the base enclosure.

11. Slide the system board 3 to the right at an angle and remove it.

Removing the System Board



12. Remove the optical drive connector board from the system board.

✎

The optical drive connector board is available using spare part numbers 403829-002 (for use with HP Pavilion dv8000 models) and 417031-001 (for use with HP Pavilion dv8200 models).

5–56

Removing the Optical Drive Connector Board

Reverse the above procedures to install the system board.



5.17 Bluetooth Module

Bluetooth Module Spare Part Number Information

Bluetooth module (includes Bluetooth module cable) 397922-001


Section 5.3

),



)


( Section 5.6

)


)


)


Section 5.11

)


Section 5.14

) g. Top cover (

Section 5.15

)



2. Remove the two Phillips PM2.0×4.0 screws 1 that secure the Bluetooth module to the base enclosure

3. Remove the Bluetooth module from the base enclosure 2.

4. Disconnect the Bluetooth module cable 3 from the

Bluetooth module.

Removing the Bluetooth Module



5. Slide and hold the battery release latch acuator 1 to the right.

6. Slide the Bluetooth module cable 2 through the hole in the battery release latch actuator 3 and the clips in the base enclosure.

7. Remove the Bluetooth module cable 4 from the clip in the base enclosure.

✎

The Bluetooth module cable is included with the Bluetooth module and is also available in the Cable Kit, spare part number 403814-001.

Removing the Bluetooth Module Cable

Reverse the above procedure to install the Bluetooth module.



5.18 Modem Connector Cable

✎

The modem connector cable is included in the Cable Kit, spare part number 403814-001.


Section 5.3

),



)


( Section 5.6

)


)


)


Section 5.11

)


Section 5.14

) g. Top cover (

Section 5.15

)



2. Remove the modem connector 1 from the clip 2 in the base enclosure.

3. Remove the modem connector cable from the routing channel 3 in the base enclosure.

Removing the Modem Connector Cable

Reverse the above procedure to install the modem connector cable.



5.19 USB Board

USB Board Spare Part Number Information

USB boards (includes USB board and USB board cable)



417032-001

403830-001


Section 5.3

),



)


( Section 5.6

)


)


)


Section 5.11

)


Section 5.14

) g. Top cover (

Section 5.15

)

h. System board ( Section 5.16

)



2. Remove the USB cable from the routing clips 1 in the base enclosure.

3. Remove the USB board 2 from the base enclosure.

4. Disconnect the USB board cable 3 from the USB board.

✎

The USB board cable is included with the USB board and is also available in the Cable Kit, spare part number 403814-001.

Removing the USB Board

Reverse the above procedure to install a USB board.



5.20 Speakers

Speakers

Speaker Spare Part Number Information

403825-001


Section 5.3

),



)


( Section 5.6

)


)


)


Section 5.11

)


Section 5.14

) g. Top cover (

Section 5.15

)


)



2. Disconnect the speaker cable from the system board.

Disconnecting the Speaker Cable

3. Turn the system board upside down with the front toward you.



4. Remove the two silver Phillips PM2.5×6.0 screws 1 that secure the speaker to the system board.

5. Slide the speaker 2 forward until it clears the system board.

Removing the Speaker

Reverse the above procedure to install the speaker.



5.21 Heat Sink

Heat Sink Spare Part Number Information

Heat sink (includes thermal paste) 403827-001


Section 5.3

),



)


( Section 5.6

)


)


)


Section 5.11

)


Section 5.14

) g. Top cover (

Section 5.15

)


)



2. Turn the system board upside down with the expansion port 2 toward you.

3. Remove the four silver Phillips PM2.5×6.0 screws 1 that secure the heat sink to the system board.

4. Remove the heat sink 2.

✎

Due to the adhesive quality of the thermal paste located between the heat sink and processor, it may be necessary to move the heat sink from side to side to detach the heat sink from the processor.

5–68

Removing the Heat Sink



✎

The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is removed. Thermal paste should be reapplied to both surfaces before the heat sink is reinstalled. Thermal paste is included with all heat sink and processor spare part kits.

Replacing the Thermal Paste

Reverse the above procedure to install the heat sink.



5.22 Processor

Processor Spare Part Number Information










✎

All processor spare part kits include thermal paste.

410324-001

430499-001

393579-001

393578-001

417030-001

395744-001

395743-001

430860-001

430855-001


Section 5.3

),



)


( Section 5.6

)


)


)


Section 5.11

)


Section 5.14

) g. Top cover (

Section 5.15

)


)

i. Heat sink (

Section 5.21

)



2. Slide the tip of the processor socket release arm 1 forward until it clears the notch 2 on the processor socket.

3. Swing the processor socket release arm forward 3 as far as it will go.

4. Lift the processor straight up and remove it 4.

✎

The gold triangle 5 on the processor should be aligned in the front right corner when you install the processor.

Removing the Processor

Reverse the above procedure to install the processor.



5.23 Fan Assembly

Fan Assembly Spare Part Number Information

Fan assembly 403826-001


Section 5.3

),



)


( Section 5.6

)


)


)


Section 5.11

)


Section 5.14

) g. Top cover (

Section 5.15

)


)

i. Heat sink (

Section 5.21

)



2. Disconnect the fan cable 1 and the power connector cable 2 from the system board.

3. Remove the following screws:

3 One Phillips PM2.5×4.0 screw that secures the expansion port bracket and fan assembly to the system board

4 Two slotted M1.5×9.0 screws on each side of the expansion port 2 connector that secure the expansion port bracket and fan assembly to the system board

5 Two Phillips PM2.5×7.0 screws on each side of the external monitor connector that secure the fan assembly to the system board

Removing the Fan Assembly Screws



4. Slide the expansion port 2 bracket 1 away from the system board.

5. Remove the fan assembly 2.

Removing the Fan Assembly



✎

If necessary, perform the following steps to remove the power connector cable from the fan assembly.

✎

The power connector cable is included in the Cable Kit, spare part number 403814-001.

6. Turn the fan assembly upside down with the power connector toward you.

7. Remove the power connector cable 1 from the routing channel on the fan assembly.

8. Remove the power connector 2 from the clip in the fan assembly.

Removing the Power Connector Cable

Reverse the above procedure to install the power connector cable and fan assembly.



5.24 PC Card Assembly

PC Card Assembly Spare Part Number Information

PC Card assembly 403835-001


Section 5.3

),



)


( Section 5.6

)


)


)


Section 5.11

)


Section 5.14

) g. Top cover (

Section 5.15

)


)



2. Turn the system board upside down with the audio jacks,

USB ports, and external monitor port toward you.

3. Remove the two Phillips PM2.0×4.0 screws that secure the

PC Card assembly to the system board.

Removing the PC Card Assembly Screws



4. Turn the system board right-side up with the audio jacks,

USB ports, and external monitor port toward you.

5. Disengage the hooks 1 on the PC Card assembly from the slots 2 on the PC Card connector and remove the PC Card assembly 3 from the system board.

5–78

Removing the PC Card Assembly

Reverse the above procedures to install the PC Card assembly.


6

Specifications

This chapter provides physical and performance specifications.

Dimensions

Height

Front

Rear

Width

Depth

Weight

With 17.0-inch display, optical drive and 8-cell battery

Input Power

Operating voltage

Operating current

Temperature

Operating

Nonoperating

Table 6-1

Computer

Metric

3.76 cm

4.62 cm

39.68 cm

28.19 cm

3.62 kg

18.5 V dc to 19.0 V dc

4.74 A or 4.9 A

10°C to 35°C

-20°C to 60°C

U.S.

1.48 in

1.82 in

15.62 in

11.10 in

7.98 lbs

50°F to 95°F

-4°F to 140°F


Specifications

Table 6-1

Computer (Continued)

Relative humidity (noncondensing)

Operating

Nonoperating

Maximum altitude (unpressurized)

10% to 90%

5% to 95%

-15 m to 3,048 m

-15 m to 12,192 m

Operating (14.7 to 10.1 psia)

Nonoperating (14.7 to 4.4 psia)

Shock

Operating

Nonoperating

125 g, 2 ms, half-sine

200 g, 2 ms, half-sine

10% to 90%

5% to 95%

-50 ft to 10,000 ft

-50 ft to 40,000 ft

Random Vibration

Operating 0.75 g zero-to-peak, 10 Hz to 500 Hz,

0.25 oct/min sweep rate

Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz,

0.5 oct/min sweep rate

✎

Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.



Table 6-2

17.0-inch, WSXGA+, BrightView Display

Dimensions

Height

Width

Diagonal

Number of colors

Contrast ratio

Brightness

Pixel resolution

Pitch

Format

Configuration

Backlight

Character display

Total power consumption

Viewing angle

23.00 cm

36.80 cm

43.40 cm

Up to 16.8 million

200:1

180 nits typical

9.06 in

14.49 in

17.09 in

0.197 × 0.197 mm

1680 × 1050

RGB vertical stripe

Edge lit

80 × 25

4 W

+/-65° horizontal, +50° vertical typical



Table 6-3

17.0-inch, WXGA+, BrightView Display

Dimensions

Height

Width

Diagonal

Number of colors

Contrast ratio

Brightness

Pixel resolution

Pitch

Format

Configuration

Backlight

Character display

Total power consumption

Viewing angle

23.00 cm

36.80 cm

43.40 cm

Up to 16.8 million

200:1

180 nits typical

9.06 in

14.49 in

17.09 in

0.259 × 0.259 mm

1280 × 800

RGB vertical stripe

Edge lit

80 × 25

4 W

+/-40° horizontal, +20/-40° vertical typical



Table 6-4

Hard Drives

100-GB* 80-GB* 80-GB*

Dimensions

Height

Width

Weight

Interface type

Transfer rate

9.5 mm

70 mm

102 g

ATA-5

9.5 mm

70 mm

99 g

ATA-5

9.5 mm

70 mm

99 g

ATA-5

Synchronous (maximum)

Security

100 MB/sec

ATA security

Seek times (typical read, including setting)

Single track

Average

Maximum

Logical blocks

†

Disc rotational speed

3 ms

13 ms

24 ms

100 MB/sec

ATA security

3 ms

13 ms

24 ms

100 MB/sec

ATA security

3 ms

13 ms

24 ms

195,364,233 156,301,488 156,301,488

4200 rpm 5400 rpm 4200 rpm

Operating temperature

5°C to 55°C (41°F to 131°F)

✎

Certain restrictions and exclusions apply. Consult Customer Care for details.

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.

†

Actual drive specifications may differ slightly.



Table 6-4

Hard Drives (Continued)

60-GB* 60-GB* 40-GB*

Dimensions

Height

Width

Weight

Interface type

9.5 mm

70 mm

102 g

ATA-5

9.5 mm

70 mm

99 g

ATA-5

9.5 mm

70 mm

99 g

ATA-5

Transfer rate

Synchronous (maximum)

Security

100 MB/sec

ATA security

100 MB/sec

ATA security

100 MB/sec

ATA security

Seek times (typical read, including setting)

Single track

Average

Maximum

Logical blocks

†

3 ms

13 ms

24 ms

3 ms

13 ms

24 ms

3 ms

13 ms

24 ms

117,210,240 117,210,240 78,140,160

Disc rotational speed

5400 rpm 4200 rpm 4200 rpm

Operating temperature

5°C to 55°C (41°F to 131°F)

✎

Certain restrictions and exclusions apply. Consult Customer Care for details.

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.

†

Actual drive specifications may differ slightly.



Dimensions

Height

Width

Depth

Weight

Energy

Voltage

Amp-hour capacity

Watt-hour capacity

Temperature

Operating

Nonoperating

Table 6-5

Primary 8-cell, Li-Ion Battery

2.00 cm

9.40 cm

13.40 cm

0.34 kg

11.1 V

4.4 Ah

48 Wh

5°C to 45°C

0°C to 60°C

0.79 in

3.70 in

5.28 in

0.75 lb

41°F to 113°F

32°F to 140°F



Table 6-6

DVD/CD-RW Combo Drive

Applicable disc Read:

DVD-R, DVD-RW, DVD-ROM (DVD-5,

DVD-9, DVD-10, DVD-18), CD-ROM

(Mode 1 and 2) CD Digital Audio,

CD-XA ready (Mode 2, Form 1 and

2), CD-I ready (Mode 2, Form 1 and

2), CD-R, CD-RW, Photo CD (single and multisession), and CD-Bridge

Write:

CD-R and CD-RW

1.5 cm (0.59 in)

Center hole diameter

Disc diameter

Standard disc

Mini disc

Disc thickness

Track pitch

Access time

Random

Full stroke

12 cm (4.72 in)

8 cm (3.15 in)

1.2 mm (0.047 in)

0.74 µm

CD media

< 110 ms

< 210 ms

DVD media

< 130 ms

< 225 ms

Audio output level

Line-out, 0.7 V rms

Cache buffer

Data transfer rate

2 MB

CD-R (24X)

CD-RW (10X)

CD-ROM (24X)

DVD (8X)

Multiword DMA mode 2

3600 KB/s (150 KB/s at 1X CD rate)



10,800 KB/s (1352 KB/s at 1X DVD rate)

16.6 MB/s

Startup time

Stop time

< 15 seconds

< 6 seconds



Table 6-7

DVD

±

RW and CD-RW Double-Layer Combo Drive




(Mode 1 and 2), CD Digital Audio,



2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge

Write:

CD-R and CD-RW

DVD-R and

DVD-RW

1.5 cm (0.59 in)


Disc diameter

Standard disc

Mini disc

Disc thickness

Track pitch

12 cm (4.72 in)

8 cm (3.15 in)

1.2 mm (0.047 in)

0.74 µm

Access time

Random

Full stroke


Cache buffer

CD

< 175 ms

< 285 ms

Audio-out, 0.7 Vrms

2 MB

DVD

< 230 ms

< 335 ms



Table 6-7

DVD

±

RW and CD-RW Double-Layer Combo Drive (Continued)


CD-R (16X)

CD-RW (8X)

CD-ROM (24X)

DVD (8X)

DVD-R (4X)

DVD-RW (2X)


2,400 KB/s (150 KB/s at 1X CD rate)



10,800 KB/s (1,352 KB/s at 1X DVD rate)



16.6 MB/s

Startup time

Stop time

< 15 seconds

< 6 seconds

Table 6-8

DVD

±

RW and CD-RW Double-Layer Combo Drive with LightScribe




(Mode 1 and 2), CD Digital Audio,



2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge

Write:

CD-R and CD-RW

DVD-R and

DVD-RW


1.5 cm (0.59 in)

Disc diameter

Standard disc

Mini disc

12 cm (4.72 in)

8 cm (3.15 in)



Table 6-8

DVD

±

RW and CD-RW Double-Layer Combo Drive with LightScribe (Continued)

Disc thickness

Track pitch

Access time

Random

Full stroke

1.2 mm (0.047 in)

0.74 µm

CD

< 175 ms

< 285 ms


Audio-out, 0.7 Vrms

Cache buffer


2 MB

CD-R (16X)

CD-RW (8X)

CD-ROM (24X)

DVD (8X)

DVD-R (4X)

DVD-RW (2X)


Startup time







16.6 MB/s

< 15 seconds

Stop time

< 6 seconds

DVD

< 230 ms

< 335 ms



Table 6-9

System DMA

Hardware DMA

DMA0

DMA1*

DMA2*

System Function

Not applicable

Not applicable

Not applicable

DMA3

DMA4

DMA5*

Not applicable

Direct memory access controller

Available for PC Card

DMA6

DMA7

Not assigned

Not assigned

*PC Card controller can use DMA 1, 2, or 5.



Hardware IRQ

IRQ0

IRQ1

IRQ2

IRQ3

IRQ4

IRQ5*

IRQ6

IRQ7*

IRQ8

IRQ9*

IRQ10*

Table 6-10

System Interrupts

System Function

System timer

Standard 101-/102-Key or Microsoft Natural Keyboard

Cascaded

USB2 Enhanced Host Controller—24CD

COM1

Conexant AC—Link Audio

Data Fax Modem with SmartCP

Diskette drive

Parallel port

System CMOS/real-time clock

Microsoft ACPI-compliant system

Realtek RTL8139 Family PCI fast Ethernet Controller



Table 6-10

System Interrupts (Continued)

IRQ11

IRQ12

IRQ13

IRQ14

IRQ15

TI OHCI 1394 host controller

TI PCI1410 CardBus controller

Synaptics PS/2 TouchPad

Numeric data processor

Primary IDE channel

Secondary IDE channel

*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9,

IRQ10, or none.

✎

PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or

IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.


061

062 - 063

064

065 - 06F

070 - 071

072 - 07F

080 - 08F

090 - 091

092

093 - 09F

0A0 - 0A1

I/O Address (hex)

000 - 00F

010 - 01F

020 - 021

022 - 024

025 - 03F

02E - 02F

040 - 05F

044 - 05F

060

Table 6-11

System I/O Addresses

System Function (shipping configuration)

DMA controller no. 1

Unused

Interrupt controller no. 1

Opti chipset configuration registers

Unused

87334 “Super I/O” configuration for CPU

Counter/timer registers

Unused

Keyboard controller

Port B

Unused

Keyboard controller

Unused

NMI enable/RTC

Unused

DMA page registers

Unused

Port A

Unused

Interrupt controller no. 2





0A2 - 0BF

0C0 - 0DF

0E0 - 0EF

0F0 - 0F1

0F2 - 0FF

100 - 16F

170 - 177

178 - 1EF

1F0 - 1F7

1F8 - 200

201

202 - 21F

220 - 22F

230 - 26D

26E - 26

278 - 27F

280 - 2AB

2A0 - 2A7

2A8 - 2E7

2E8 - 2EF

Table 6-11

System I/O Addresses (Continued)


Unused

DMA controller no. 2

Unused

Coprocessor busy clear/reset

Unused

Unused

Secondary fixed disk controller

Unused

Primary fixed disk controller

Unused

Joystick (decoded in ESS1688)

Unused

Entertainment audio

Unused

Unused

Unused

Unused

Unused

Unused

Reserved serial port




2F0 - 2F7

2F8 - 2FF

300 - 31F

320 - 36F

370 - 377

378 - 37F

380 - 387

388 - 38B

38C - 3AF

3B0 - 3BB

3BC - 3BF

3C0 - 3DF

3E0 - 3E1

3E2 - 3E3

3E8 - 3EF

3F0 - 3F7

3F8 - 3FF

CF8 - CFB

CFC - CFF

Table 6-11

System I/O Addresses (Continued)


Unused

Infrared port

Unused

Unused

Secondary diskette drive controller

Parallel port (LPT1/default)

Unused

FM synthesizer—OPL3

Unused

VGA

Reserved (parallel port/no EPP support)

VGA

PC Card controller in CPU

Unused

Internal modem

“A” diskette controller

Serial port (COM1/default)

PCI configuration index register (PCIDIVO-1)

PCI configuration data register (PCIDIVO-1)



Size

640 KB

128 KB

48 KB

160 KB

64 KB

15 MB

58 MB

58 MB

2 MB

4 GB

64 KB

Table 6-12

System Memory Map

Memory Address

00000000-0009FFFF

000A0000-000BFFFF

000C0000-000CBFFF

000C8000-000E7FFF

000E8000-000FFFFF

00100000-00FFFFFF

01000000-047FFFFF

04800000-07FFFFFF

08000000-080FFFFF

08200000-FFFEFFFF

FFFF0000-FFFFFFFF

System Function

Base memory

Video memory

Video BIOS

Unused

System BIOS

Extended memory

Super extended memory

Unused

Video memory (direct access)

Unused

System BIOS


A

Screw Listing

This appendix provides specification and reference information for the screws and screw locks used in the computer. All screws listed in this appendix are available in the Computer Screw Kit, spare part number 403813-001, and the Display Screw Kit, spare part number 403886-001.

Table A-1

Phillips PM3.0×4.0 Screw mm

Color

Black

Qty.

4

Length

4.0 mm

Thread

3.0 mm

Head

Width

4.5 mm

Where used:

4 screws that secure the hard drive frame to the hard drive (documented in

Section 5.4

)

Phillips PM3.0×4.0 Screw Locations

Maintenance and Service Guide A–1

Screw Listing

Table A-2

Black Phillips PM2.5×6.0 Screw mm

Color

Black

Qty.

Length

5 6.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

1

Three screws that secure the hard drive cover to the computer (screws are

captured on the cover by C clips; documented in Section 5.4

)

2

Two screws that secure the memory/Mini PCI module compartment cover to the computer (screw is captured on the cover by C clips; documented in

Section 5.6

)

A–2

Black Phillips PM2.5×6.0 Screw Locations


Screw Listing

Table A-3

Silver Phillips PM2.5×6.0 Screw mm

Color

Silver

Qty.

29

Length

6.0 mm

Thread

2.5 mm

Where used:

4 screws that secure the hard drive to the computer (documented in

Section 5.4

)

Head

Width

4.5 mm

Silver Phillips PM2.5×6.0 Screw Locations


Screw Listing

Table A-3

Silver Phillips PM2.5×6.0 Screw (Continued) mm

Color

Silver

Qty.

29

Length

6.0 mm

Thread

2.5 mm

Head

Width

4.5 mm

Where used:

One screw that secures the keyboard assembly to the computer (documented in

Section 5.11

)

A–4

Silver Phillips PM2.5×6.0 Screw Location


Screw Listing

Table A-3


Color

Silver

Qty.

29

Length

6.0 mm

Thread

2.5 mm

Head

Width

4.5 mm

Where used:

One screw that secures the display assembly to the computer (documented in

Section 5.14

)

Silver Phillips PM2.5×6.0 Screw Location


Screw Listing

Table A-3


Color

Silver

Qty.

29

Length

6.0 mm

Thread

2.5 mm

Where used:

3 screws that secure the top cover to the computer (documented in

Section 5.15

)

Head

Width

4.5 mm

A–6



Screw Listing

Table A-3


Color

Silver

Qty.

29

Length

6.0 mm

Thread

2.5 mm

Where used:


Section 5.15

)

Head

Width

4.5 mm



Screw Listing

Table A-3


Color

Silver

Qty.

29

Length

6.0 mm

Thread

2.5 mm

Head

Width

4.5 mm

Where used:

2 screws that secure the base enclosure support bracket to the computer

(documented in

Section 5.16

)

A–8



Screw Listing

Table A-3


Color

Silver

Qty.

29

Length

6.0 mm

Thread

2.5 mm

Where used:

4 screws that secure the system board to the computer (documented in

Section 5.16

)

Head

Width

4.5 mm



Screw Listing

Table A-3

Phillips PM2.5×4.0 Screw (Continued) mm

Color

Silver

Qty.

29

Length

6.0 mm

Thread

2.5 mm

Where used:

2 screws that secure the speaker to the computer (documented in

Section 5.20

)

Head

Width

4.5 mm

A–10



Screw Listing

Table A-3


Color

Silver

Qty.

29

Length

6.0 mm

Thread

2.5 mm

Where used:

4 screws that secure the heat sink to the computer (documented in

Section 5.21

)

Head

Width

4.5 mm



Screw Listing

Table A-4


Color

Black

Qty.

20

Length

4.0 mm

Thread

2.5 mm

Where used:

2 screws that secure the memory shield to the computer (documented in

Section 5.6

)

Head

Width

4.5 mm

A–12



Screw Listing

Table A-4


Color

Black

Qty.

20

Length

4.0 mm

Thread

2.5 mm

Where used:

3 screws that secure the switch cover to the computer (documented in

Section 5.10

)

Head

Width

4.5 mm



Screw Listing

Table A-4


Color

Black

Qty.

Length

20 4.0 mm

Thread

2.5 mm

Head

Width

4.5 mm

Where used:

1

Four screws that secure the LED board to the keyboard frame (documented

in Section 5.12

)

2

Five screws that secure the keyboard to the keyboard frame (documented in

Section 5.13

)

A–14



Screw Listing

Table A-4


Color

Black

Qty.

20

Length

4.0 mm

Thread

2.5 mm

Head

Width

4.5 mm

Where used:

2 screws that secure the display panel to the display enclosure (documented in

Section 5.14

)



Screw Listing

Table A-4


Color

Black

Qty.

20

Length

4.0 mm

Thread

2.5 mm

Where used:


Section 5.15

)

Head

Width

4.5 mm

A–16



Screw Listing

Table A-4


Color

Black

Qty.

20

Length

4.0 mm

Thread

2.5 mm

Head

Width

4.5 mm

Where used:

One screw that secures the connector board to the computer (documented in

Section 5.16

)

Phillips PM2.5×4.0 Screw Location


Screw Listing

Table A-4


Color

Black

Qty.

20

Length

4.0 mm

Thread

2.5 mm

Head

Width

4.5 mm

Where used:

One screw that secures the fan assembly and expansion port bracket to the

system board (documented in Section 5.23

)

A–18



Screw Listing

Table A-5


Color

Black

Qty.

Length

15 13.0 mm

Thread

2.5 mm

Head

Width

4.5 mm

Where used:

1

One screw that secures the optical drive to the computer (documented in

Section 5.9

)

2

Two screws that secure the switch cover to the computer (documented in

Section 5.10

)



Screw Listing

Table A-5


Color

Black

Qty.

15

Length

13.0 mm

Thread

2.5 mm

Head

Width

4.5 mm

Where used:

One screw that secures the keyboard assembly to the computer (documented in

Section 5.11

)

A–20



Screw Listing

Table A-5


Color

Black

Qty.

15

Length

13.0 mm

Thread

2.5 mm

Where used:


Section 5.15

)

Head

Width

4.5 mm



Screw Listing

Table A-5


Color

Black

Qty.

15

Length

13.0 mm

Thread

2.5 mm

Where used:


Section 5.15

)

Head

Width

4.5 mm

A–22



Screw Listing

Table A-6


Color

Black

Qty.

6

Length

9.0 mm

Thread

2.5 mm

Head

Width

4.5 mm

Where used:

5 screws that secure the display assembly to the computer (documented in

Section 5.14

)



Screw Listing

Table A-6


Color

Black

Qty.

6

Length

9.0 mm

Thread

2.5 mm

Head

Width

4.5 mm

Where used:

One screw that secures the system board to the computer (documented in

Section 5.16

)

A–24



Screw Listing

Table A-7


Color

Black

Qty.

10

Length

7.0 mm

Thread

2.5 mm

Head

Width

4.5 mm

Where used:

6 screws that secure the display bezel to the display assembly (documented in

Section 5.14

)



Screw Listing

Table A-7


Color

Black

Qty.

10

Length

7.0 mm

Thread

2.5 mm

Head

Width

4.5 mm

Where used:

2 screws that secure the display panel to the display enclosure (documented in

Section 5.14

)

A–26



Screw Listing

Table A-7


Color

Black

Qty.

10

Length

7.0 mm

Thread

2.5 mm

Head

Width

4.5 mm

Where used:

2 screws that secure the fan assembly to the system board (documented in

Section 5.23

)



Screw Listing

Table A-8


Color

Black

Qty.

13

Length

4.0 mm

Thread

2.0 mm

Head

Width

4.0 mm

Where used:

8 screws that secure the display hinges to the display panel (documented in

Section 5.14

)


A–28 Maintenance and Service Guide

Screw Listing

Table A-8


Color

Black

Qty.

13

Length

4.0 mm

Thread

2.0 mm

Where used:

One screw that secures the display inverter to the display enclosure

(documented in

Section 5.14

)

Head

Width

4.0 mm



Screw Listing

Table A-8


Color

Black

Qty.

13

Length

4.0 mm

Thread

2.0 mm

Head

Width

4.0 mm

Where used:

2 screws that secure the Bluetooth module to the computer (documented in

Section 5.17

)

A–30



Screw Listing

Table A-8


Color

Black

Qty.

13

Length

4.0 mm

Thread

2.0 mm

Head

Width

4.0 mm

Where used:

2 screws that secure the PC Card assembly to the system board (documented

in Section 5.24

)



Screw Listing

Table A-9

Slotted M1.5×9.0 Screw mm

Color

Silver

Qty.

2

Length

9.0 mm

Thread

1.5 mm

Head

Width

4.0 mm

Where used:

2 screws that secure the fan assembly to the system board (documented in

Section 5.23

)

A–32

Slotted M1.5×9.0 Screw Locations


B

Software Update and Recovery

Updating Software

Updated versions of the software provided with your computer may be available on the HP Web site.

Most software and BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs.

Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

To update the software:

1. Identify your computer model, product category, and series or family. Prepare for a system BIOS update by identifying the

BIOS version currently installed on the computer.

If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates.

✎

The computer system BIOS is stored on the system ROM. The

BIOS initializes the operating system, determines how the computer will interact with the hardware devices, and provides for data transfer among hardware devices, including the time and date.

2. Access the updates by visiting the HP Web site at http://www.hp.com

.

3. Install the updates.

Maintenance and Service Guide B–1

Software Update and Recovery

Updating the BIOS

To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.

BIOS version information (also known as ROM date and System

BIOS) can be displayed by pressing

fn+esc

(if you are already in

Microsoft® Windows®) or by opening the Setup Utility.

To use the Setup Utility for displaying BIOS information:

1. Open the Setup Utility by turning on or restarting the computer, and then pressing

f10

while the “Press <F10> to enter Setup” message is displayed in the lower-left corner of the screen.

2. If the Setup Utility does not open with the system information displayed, use the arrow keys to select the

Main menu.

When the Main menu is selected, BIOS and other system information is displayed.

3. To exit the Setup Utility, use the arrow keys to select Exit >

Exit Discarding Changes, and then press

enter

.

Ä

CAUTION: To prevent damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions:

■ Do not disconnect power from the computer by unplugging the power cord from the AC outlet.

■ Do not shut down the computer or initiate standby or hibernation.

■ Do not insert, remove, connect, or disconnect any device, cable, or cord.

B–2 Maintenance and Service Guide


To download a BIOS update:

1. Access the page on the HP Web site that provides software for your computer:

Select Start > Help and Support, and then select the software and drivers update.

2. Follow the instructions on the screen to identify your computer and access the BIOS update you want to download.

3. At the download area: a. Identify the BIOS update that is later than the BIOS version currently installed on your computer. Make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive.

b. Follow the instructions on the screen to download your selection to the hard drive.

Make a note of the path to the location on your hard drive where the BIOS update will be downloaded. You will need to access this path when you are ready to install the update.

✎

If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates.

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps:

1. Open Windows Explorer by selecting Start > All

Programs > Accessories > Windows Explorer.

2. In the left pane of the Windows Explorer window: a. Click My Computer and then your hard drive designation. The hard drive designation is typically Local

Disk (C:).

b. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update.



3. Double-click the file that has an .exe extension (for example,

filename.exe).

The BIOS installation begins.

4. Complete the installation by following the instructions on the screen.

✎

After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive.

Updating Software Programs and Drivers

To download and install software other than a BIOS update:

1. Access the page on the HP Web site that provides software for your computer:

Select Start > Help and Support, and then select the software and drivers update.

2. Follow the instructions on the screen to find the software you want to update.

3. At the download area, select the software you want to download and follow the instructions on the screen.

✎

Make a note of the path to the location on your hard drive where the software will be downloaded. You will need to access this path when you are ready to install the software.

4. When the download is complete, open Windows Explorer by selecting Start > All Programs > Accessories > Windows

Explorer.

5. In the left pane of the Windows Explorer window: a. Click My Computer and then your hard drive designation. The hard drive designation is typically Local

Disk (C:).

b. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update.



6. Double-click the file that has an .exe extension (for example,

filename.exe).

The installation begins.

7. Complete the installation by following the instructions on the screen.

✎

After a message on the screen reports a successful installation, you can delete the download package from your hard drive.

Recovering System Information

Tools provided by the operating system and PC Recovery software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure:

■

Back up your information regularly to protect your important system files.

■

Make a set of recovery discs (PC Recovery software feature).

Recovery discs are used to start up (boot) your computer and restore the operating system and software programs to factory settings in case of system failure or instability.

■

Create system restore points (operating system feature).

System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state.

■

Recover a program or driver (PC Recovery software feature).

This feature helps you reinstall a program or driver without performing a full system recovery.

■

Perform a full system recovery (PC Recovery software feature). With PC Recovery, you can recover your full factory image if you experience system failure or instability. PC

Recovery works from a dedicated recovery partition on the hard drive or from recovery discs you create.



Backing Up Your Information

When to Back Up

■

On a regularly scheduled basis.

✎

Set reminders to back up your information periodically.

■

Before the computer is repaired or restored.

■

Before you add or modify hardware or software.

■

■

Backup Suggestions

■

Create system restore points using Windows XP Professional

System Restore feature.

■

Store personal files in the My Documents folder and back up these folders periodically.

Back up templates stored in their associated programs.

Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings.

The screen shot can be a time saver if you have to reset your preferences.

To copy the screen and paste it into a Word document: a. Display the screen.

b. Copy the screen:

To copy only the active window, press

alt+fn+prt sc

.

To copy the entire screen, press

fn+prt sc

.

c. To paste the copied images into a document, open Word, and then select Edit > Paste.



Using System Restore Points

When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.

✎

Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point.

You also can create additional restore points to provide increased protection for your system files and settings.

When to Create Restore Points

■

■

Before you add or extensively modify software or hardware.

Periodically, whenever the system is performing optimally.

✎

If you revert to a restore point and then change your mind, you can reverse the restoration.

Create a System Restore Point

1. Select Start > Help and Support, and then click System

Restore.

The System Restore window opens.

2. Click Create a restore point, and then click Next.

3. Follow the on-screen instructions.



Restore to a Previous Date and Time

To revert to a restore point (created at a previous date and time), when the computer was functioning optimally:

1. Select Start > Help and Support, and then click System

Restore.

The System Restore window opens.

2. Click Restore my computer to an earlier time, and then click Next.


Creating Recovery Discs

PC Recovery Disc Creator creates a set of recovery CDs or DVDs for the computer. Use recovery discs to restore the operating system and software programs to factory settings, in case of system failure or instability.

✎

Handle these discs carefully and keep them in a safe place. The software allows the creation of only one set of recovery discs.

Note the following guidelines before creating recovery discs:

■

You will need high quality CD-R, DVD-R, or DVD+R media

(purchased separately).

✎

DVD±RW/R and double-layer DVD±RW are not compatible with the PC Recovery Disc Creator software.

■

■

The computer must be connected to AC power during this process.

Only one set of recovery discs can be created per computer.



■

Number each disc before inserting it into the computer optical drive.

■

If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open

PC Recovery Disc Creator, you will be prompted to continue the disc creation process.

To create a set of recovery discs:

1. Select Start > All Programs > System Recovery >

PC Recovery Disc Creator.

The PC Recovery Disc Creator tool opens.

2. Click Next.

✎

If you are operating the computer on battery power, you will be prompted to connect to AC power before you can go to the next step.

3. Select the type of disc you want to use and click Next.

✎

The software examines the image and displays the number of blank discs needed to create your recovery discs.

4. Insert the first disc and follow the on-screen instructions to complete the creation of the recovery discs.



Reinstalling Software Programs and Drivers

If a program or driver preinstalled at the factory is accidentally erased or is damaged, the Application and Driver Recovery tool allows you to reinstall it.

✎

Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer's Web site.

✎

Before reinstalling the program, be sure it is fully uninstalled.

The Application and Driver Recovery tool replaces corrupted system files and reinstalls deleted system files within the program.

■

In most cases, if the program you are reinstalling is still on your computer, the reinstallation process does not affect your personal settings.

■

In all cases, if a program has been deleted from your computer, the reinstallation process reinstalls the program or utility to the factory image but cannot restore your personal settings.

Reinstalling Preinstalled Programs and

Drivers

1. Remove the program or driver:

✎

In some cases, drivers are not listed in the Add or Remove

Programs list. If the driver is not listed, it does not need to be removed.

a. Select Start > Control Panel > Add or Remove

Programs.

b. Click the program or driver you want to remove, and then click Change/Remove.




Application and Driver Recovery.

The Application and Driver Recovery tool opens.

3. Select Application Installation or Driver Installation, and then click Next.

4. Follow the on-screen instructions to complete the program or driver recovery.

5. Restart the computer if prompted.

Reinstalling Programs from Discs

1. Insert the disc into the optical drive.

2. When the installation wizard opens, follow the installation instructions on the screen.

3. Restart the computer if prompted.

Performing a Recovery

PC Recovery software allows you to repair or restore the system if you experience system failure or instability. PC Recovery works from recovery discs that you create or from a dedicated recovery partition on the hard drive.

✎

Microsoft Windows XP has its own built-in repair features, such as System Restore and driver roll-back capabilities. If you have not already tried these features, try them before using

PC Recovery.

✎

PC Recovery only recovers software that was preinstalled at the factory. Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer's Web site.



Recovering from the Recovery Discs

To restore the system from the recovery discs:

1. Back up all personal files.

2. Insert the first recovery disc into the optical drive and restart the computer.


Recovering from the Partition on the

Hard Drive

You can perform a recovery from the partition on the hard drive from either the Start button or

f11

.

To restore the system from the partition:

1. Access the PC Recovery tool:

❏

To access PC Recovery from the Start button, select

Start > All Programs > System Recovery >

PC Recovery.

❏

To access PC Recovery from press

f11

while the “Press <F11> for recovery” message is displayed on the screen.

f11

, restart the computer and

The PC Recovery tool opens.

2. Select PC Recovery and click Next.

The computer restarts and the PC Recovery tool opens.

3. Click OK.

4. Follow the on-screen instructions to complete the system recovery.

If you want to perform a destructive recovery:

✎

A destructive recovery formats the hard drive and restores the computer to its factory state. Select this option only as a last resort.



a. Click Advanced Options on the System Recovery screen.

b. Select Destructive Recovery and follow the on-screen instructions.

Deleting the Recovery Partition on the

Hard Drive

The PC Recovery Advanced Options menu provides the option of deleting the recovery partition, which will increase space on the hard drive. Delete the recovery partition only if you have already created recovery discs.

Ä

CAUTION: After you create the recovery discs, you can increase space on the hard drive by deleting the recovery partition. However, doing this is not recommended. If you delete this partition, you will lose any information that is on the partition, including the PC Recovery software.

Thereafter, you must use the recovery discs to access PC Recovery software.

To delete the recovery partition:

1. If you have not already created recovery discs, create them now.


PC Recovery.

The PC Recovery tool opens.

3. Select PC Recovery and click Next.

The computer restarts and the PC Recovery tools opens.

4. Click OK.

5. At the System Recovery screen, click Advanced Options.

6. Select Delete Recovery Partition (not recommended) and follow the on-screen instructions.



Updating Reinstalled Software

After you perform a system recovery, connect to the Internet to update all reinstalled software.

To access update links for the operating system and other software provided on your computer:

»

Select Start > Help and Support.

To update optional software, follow the instructions provided by the software manufacturer. Some programs include an update feature you can access from a Help button or menu within the program.


C

Display Component Recycling

Å

WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.

Ä

CAUTION: The procedures in this appendix can result in damage to display components. The only components intended for recycling purposes are the liquid crystal display (LCD) panel and the backlight.

Careful handling should be exercised when removing these components.

✎

Materials Disposal

This HP product contains mercury in the display assembly backlight and may require special handling at end-of-life.

Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities or visit the Electronic Industries Alliance

(EIA) at http://www.eiae.org

.

Maintenance and Service Guide C–1

Display Component Recycling

This appendix provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight 1 and the LCD panel 2.

C–2

✎

Disassembly procedures differ from one display assembly to another. The procedures provided in this appendix are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another.

Refer to

Section 5.14, “Display Assembly,”

for display assembly disassembly steps.



Perform the following steps to disassemble the display assembly:

1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly.

Removing the Display Bezel Screw Covers and Screws



2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly.

3. Remove the display bezel 3.

Removing the Display Bezel

C–4 Maintenance and Service Guide


4. Disconnect all LCD panel cables 1 from the display inverter and remove the inverter 2.

Removing the Display Inverter



5. Remove all screws 1 that secure the LCD panel to the display enclosure.

6. Remove the LCD panel 2 from the display enclosure.

Removing the LCD Panel



7. Turn the LCD panel upside down.

8. Remove all screws that secure the LCD panel frame to the

LCD panel.

Removing the LCD Panel Frame Screws



9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the LCD panel frame.

10. Remove the LCD panel frame 2 from the display panel.

Removing the LCD Panel Frame



11. Remove the screws 1 that secure the backlight cover to the

LCD panel.

12. Lift the top edge of the backlight cover 2 and swing it forward.

13. Remove the backlight cover.

Removing the Backlight Cover



14. Turn the LCD panel right-side up.

15. Remove the backlight cables 1 from the clip 2 in the

LCD panel.

Releasing the Backlight Cables



16. Turn the LCD panel upside down.

17. Remove the backlight frame from the LCD panel.

Removing the Backlight Frame



Å

WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.

18. Slide the backlight out of the backlight frame.

Removing the Backlight



19. Disconnect the display cable 1 from the LCD panel.

20. Remove the screws 2 that secure the LCD panel to the LCD rear panel.

21. Release the LCD panel 3 from the LCD rear panel.

22. Release the tape 4 that secures the LCD panel to the LCD rear panel.

Releasing the LCD Panel



23. Remove the LCD panel.

Removing the LCD Panel

24. Recycle the backlight and LCD panel.


D

Connector Pin Assignments

Table D-1

Audio-Out (Headphone)

Pin

1

2

Signal

Audio out, left channel

Audio out, right channel

Pin

3

Signal

Ground

Maintenance and Service Guide D–1

Connector Pin Assignments

Table D-2

Audio-In (Microphone)

Pin

1

2

Signal

Audio signal in

Audio signal in

Pin

3

Signal

Ground

Table D-3

Universal Serial Bus

Pin

1

2

Signal

+5 VDC

Data –

Pin

3

4

Signal

Data +

Ground

D–2 Maintenance and Service Guide

Table D-4

External Monitor


5

6

7

3

4

8

Pin

1

2

Signal

Red analog

Green analog

Blue analog

Not connected

Ground

Ground analog

Ground analog

Ground analog

11

12

13

14

15

Pin

9

10

Signal

+5 VDC

Ground

Monitor detect

DDC 2B data

Horizontal sync

Vertical sync

DDC 2B clock



Table D-5

RJ-45 (Network)

3

4

Pin

1

2

Signal

Transmit +

Transmit –

Receive +

Unused

7

8

Pin

5

6

Signal

Unused

Receive –

Unused

Unused


Table D-6

RJ-11 (Modem)


2

3

Pin

1

Signal

Unused

Tip

Ring

5

6

Pin

4

Signal

Unused

Unused

Unused



Table D-7

S-Video-Out

Pin

1

2

3

4

Signal

S-VHS color (C) signal

Composite video signal

S-VHS intensity (Y) signal

S-VHS color ground

Pin

5

6

7

Signal

TV-CD

S-VHS intensity ground

Composite video ground


E

Power Cord Set Requirements

3-Conductor Power Cord Set

The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC.

The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased.

Power cord sets for use in other countries must meet the requirements of the country where the computer is used.

Maintenance and Service Guide E–1

Power Cord Set Requirements

General Requirements

The requirements listed below are applicable to all countries.

■

The length of the power cord set must be at least 1.5 m

(5.0 ft) and a maximum of 2.0 m (6.5 ft).

■

All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.

■

The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by each country’s power system.

■

The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.

E–2 Maintenance and Service Guide


Country-Specific Requirements

3-Conductor Power Cord Set Requirements

Country/Region

Australia

Austria

Belgium

Canada

Denmark

Finland

France

Germany

Accredited Agency

EANSW

OVE

CEBC

CSA

DEMKO

FIMKO

UTE

VDE

1

1

1

2

1

1

Applicable Note Number

1

1

Italy IMQ 1

Japan METI 3

✎

NOTES:

1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,

3-conductor. The wall plug must be a two-pole grounding type with a

NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese

Industrial Standard C8303 (7 A, 125 V) configuration.

Maintenance and Service Guide E–3


3-Conductor Power Cord Set Requirements

(Continued)

Country/Region

Korea

The Netherlands

Norway

People’s Republic of China

Sweden

Switzerland

Accredited Agency

EK

KEMA

NEMKO

CCC

1

5

Applicable Note Number

4

1

SEMKO

SEV

1

1

Taiwan

United Kingdom

BSMI

BSI

4

1

United States UL 2

✎

NOTES:

1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,

3-conductor. The wall plug must be a two-pole grounding type with a

NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese

Industrial Standard C8303 (7 A, 125 V) configuration.

4. The flexible cord must be Type RVV, 3-conductor, 0.75 mm² conductor size.

Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

5. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

E–4 Maintenance and Service Guide

Index

1394 port

1–11

A

all-in-one media cable, spare part number

3–18

,

3–20

analog TV tuner, spare part number

3–18

,

3–23

arrow keys

1–15

audio troubleshooting

2–21

audio Y-cable 2, spare part number

3–18

,

3–20

audio-in jack location

1–9

pin assignments

D–2

audio-out jack location

1–9

pin assignments

D–1

B

base enclosure, spare part number

3–9

,

3–22

battery removal

5–6

spare part number

3–11

,

3–21

,

5–6

specifications

6–7

battery bay

1–13

,

1–22

battery light

1–7

battery release latch

1–22

Bluetooth module removal

5–57

spare part number

3–9

,

3–20

,

5–57

Bluetooth module cable illustrated

3–15

removal

5–59

bottom components

1–22

Bracket Kit contents

3–5

spare part number

3–5

,

3–22

C

Cable Kit components

3–15

spare part number

3–15

,

3–22

cables, service considerations

4–2

caps lock

key

1–15

CMOS clearing

1–4

components bottom

1–22

front

1–6

keyboard

1–14

left-side

1–10

,

1–12

right-side

1–8

top

1–16

,

1–18

,

1–21

Maintenance and Service Guide Index–1

Index

Index–2

composite S-Video and audio cable, spare part number

3–18

,

3–23

computer feet illustrated

3–14

locations

5–11

Computer Setup

Advanced Menu

2–5

Diagnostics Menu

2–4

File Menu

2–2

overview

2–1

Security Menu

2–3

computer specifications

6–1

connector pin assignments audio-in

D–2

audio-out

D–1

external monitor

D–3

RJ-11

D–5

RJ-45

D–4

S-Video-out

D–6

Universal Serial Bus (USB)

D–2

connectors, service considerations

4–2

D

design overview

1–24

Digital Media Slot

1–11

Digital Media Slot light

1–11

disassembly sequence chart

5–3

diskette drive

OS loading problems

2–19

precautions

4–3

display assembly removal

5–31

spare part numbers

3–3

,

3–21

,

5–31

specifications

6–3

,

6–4

Display Cable Kit, spare part numbers

3–13

,

3–24

,

5–35

Display Hinge Kit components

3–12

,

5–35

,

5–40

spare part numbers

3–12

,

3–23

,

3–24

,

5–35

,

5–40

display hinge support bracket illustrated

3–5

removal

5–52

display inverter board removal

5–41

spare part numbers

3–13

,

3–23

,

3–24

,

5–35

,

5–41

Display Label Kit, spare part number

3–13

,

3–23

,

5–35

Display Panel Kit, spare part numbers

3–13

,

3–25

,

5–35

,

5–39

Display Plastics Kit components

3–12

,

5–35

spare part numbers

3–12

,

3–23

,

3–24

,

5–35

display release latch

1–7

Display Screw Kit, spare part number

3–13

,

3–23

,

5–35

display switch

1–16

drive light

1–7

drives, preventing damage

4–3

DVB-T TV tuner antenna adapter, spare part number

3–18

,

3–24


Index

DVB-T TV tuner antenna, spare part number

3–18

,

3–24

DVB-T TV tuner, spare part number

3–18

,

3–24

DVD/CD-RW Combo Drive precautions

4–3

removal

5–19

spare part numbers

3–5

,

3–17

,

3–21

,

3–25

,

5–19

specifications

6–8

DVD±RW and CD-RW

Combo Drive precautions

4–3

removal

5–19

spare part numbers

3–17

,

5–19

specifications

6–9

DVD±RW and CD-RW

Double-Layer Combo Drive precautions

4–3

removal

5–19

spare part numbers

3–5

,

3–7

,

3–17

,

3–21

,

3–25

,

3–26

,

5–19

specifications

6–9

,

6–10

E

electrostatic discharge

4–4

,

4–8

expansion port 2

1–11

expansion port 2 bracket, removal

5–74

expansion product troubleshooting

2–14

ExpressCard assembly removal

5–53

spare part number

3–7

,

3–22

ExpressCard slot

1–9

ExpressCard slot bezel illustrated

3–14

removal

5–51

external monitor port location

1–10

pin assignments

D–3

F

f1

to

f12

keys

1–15

fan assembly removal

5–72

spare part number

3–7

,

3–22

,

5–72

features

1–2

feet illustrated

3–14

locations

5–11

flowcharts, troubleshooting no audio

2–21

,

2–22

no network/modem connection

2–26

no OS loading

2–15

no OS loading from diskette drive

2–19

no OS loading from hard drive

2–16

,

2–17

,

2–18

no OS loading from optical drive

2–20

no power

2–8

,

2–10

,

2–11

no video

2–12

,

2–13

nonfunctioning device

2–23


Index

Index–4

nonfunctioning docking device

2–14

nonfunctioning keyboard

2–24

nonfunctioning pointing device

2–25

fn

key

1–15

front components

1–6

G

grounding equipment and methods

4–7

H

hard drive

OS loading problems

2–16

precautions

4–3

removal

5–7

spare part numbers

3–9

,

3–16

,

3–21

,

3–23

,

3–25

,

5–7

specifications

6–5

hard drive bay

1–23

hard drive cover illustrated

3–14

removal

5–8

spare part number

3–9

,

3–25

,

5–7

headphone jack, pin assignments

D–1

headset, spare part number

3–19

,

3–20

heat sink removal

5–67

spare part number

3–7

,

3–22

,

5–67

I

I/O address specifications

6–15

infrared blaster cable, spare part number

3–18

,

3–24

infrared USB receiver, spare part number

3–18

,

3–24

interrupt specifications

6–13

K

keyboard removal

5–29

spare part numbers

3–3

,

3–21

,

3–22

,

5–29

troubleshooting

2–24

keyboard assembly frame removal

5–23

spare part number

3–3

,

3–22

,

5–23

keyboard components

1–14

keypad keys

1–15

L

LED board removal

5–27

spare part numbers

3–3

,

3–23

,

3–25

,

5–27

left-side components

1–10

,

1–12

M

mass storage devices, spare part numbers

3–16

media cable, spare part number

3–18

,

3–20

memory map specifications

6–18


Index

memory module removal

5–11

spare part numbers

3–11

,

3–21

,

3–23

,

5–11

memory shield, release

5–13

memory/Mini PCI module compartment cover illustrated

3–14

location

1–23

removal

5–12

microphone jack, pin assignments

D–2

Mini PCI communications module removal

5–15

spare part numbers

3–11

,

3–20

,

3–21

modem connector cable illustrated

3–15

removal

5–60

modem jack location

1–13

pin assignments

D–5

modem module troubleshooting

2–26

N

network jack location

1–10

pin assignments

D–4

network, troubleshooting

2–26

nonfunctioning device, troubleshooting

2–14

,

2–23

num lock

key

1–15

O

optical drive location

1–9

,

1–22

OS loading problems

2–20

precautions

4–3

removal

5–19

spare part numbers

3–5

,

3–7

,

3–17

,

5–19

specifications

6–8

optical drive connector board removal

5–56

spare part numbers

3–7

,

3–22

,

3–24

P

packing precautions

4–5

Pad Kit, spare part number

3–13

,

3–22

,

5–35

password clearing

1–4

PC Card assembly removal

5–76

spare part number

3–9

,

3–23

,

5–76

PC Card eject button

1–11

PC Card slot

1–11

PC Card slot bezel, illustrated

3–14

plastic parts

4–2

Plastics Kit components

3–9

,

3–14

spare part number

3–9

,

3–14

,

3–22

pointing device, troubleshooting

2–25

power button

1–17


Index

power connector locations

1–10

spare part numbers

3–18

,

3–24

power connector cable illustrated

3–15

removal

5–75

power cord set requirements

E–2

spare part numbers

3–18

,

3–22

power light

1–7

,

1–17

power management features

1–5

power supply, spare part numbers

3–19

,

3–22

,

3–24

power, troubleshooting

2–8

precautions

DVD/CD-RW Combo

Drive

4–3

DVD±RW and CD-RW

Double-Layer Combo

Drive

4–3

hard drive

4–3

optical drive

4–3

processor removal

5–70

spare part numbers

3–7

,

3–20

,

3–24

,

3–26

,

5–70

Q

Quick Launch calculator button

1–20

R

remote control, spare part number

3–18

,

3–20

remote TV tuner, spare part number

3–19

removal/replacement preliminaries

4–1

procedures

5–1

RF cable, spare part number

3–19

,

3–24

RF input adapter cable, spare part number

3–19

,

3–23

right-side components

1–8

RJ-11 jack location

1–13

pin assignments

D–5

RJ-45 jack location

1–10

pin assignments

D–4

RTC battery removal

5–17

spare part number

3–9

,

3–22

,

5–17

S

Screw Kit contents

A–1

spare part numbers

3–13

,

3–19

,

3–22

,

3–23

,

5–35

,

A–1

screw listing

A–1

SD memory card, spare part numbers

3–11

,

3–20

,

3–23

security cable slot

1–13

Index–6 Maintenance and Service Guide

Index

serial number

3–1

,

5–2

service considerations

4–2

speakers location

1–7

removal

5–64

spare part number

3–5

,

3–22

,

5–64

specifications battery

6–7

computer

6–1

display assembly

6–3

,

6–4

DVD/CD-RW Combo

Drive

6–8

DVD±RW and CD-RW

Combo Drive

6–9

DVD±RW and CD-RW

Double-Layer Combo

Drive

6–9

,

6–10

hard drive

6–5

I/O addresses

6–15

interrupts

6–13

memory map

6–18

optical drive

6–8

system DMA

6–12

static shielding materials

4–8

S-Video-out jack location

1–10

pin assignments

D–6

switch cover removal

5–21

spare part number

3–3

,

3–22

,

5–21

system board removal

5–50

spare part number

5–50

spare part numbers

3–5

,

3–20

,

3–24

system DMA

6–12

system memory map

6–18

T

tools required

4–1

top components

1–16

,

1–18

,

1–21

top cover removal

5–43

spare part number

3–5

,

3–22

,

5–43

TouchPad cable disconnection

5–44

illustrated

3–15

transporting precautions

4–5

troubleshooting audio

2–21

Computer Setup

2–1

expansion product

2–14

flowcharts

2–6

keyboard

2–24

modem

2–26

network

2–26

nonfunctioning device

2–14

,

2–23

OS loading

2–15

overview

2–1

pointing device

2–25

power

2–8

video

2–12

TV tuner remote control, spare part number

3–19

,

3–23


Index

U

Universal Serial Bus (USB) port location

1–9

,

1–11

pin assignments

D–2

unknown password

1–4

USB board removal

5–62

spare part numbers

3–7

,

3–23

,

3–25

,

5–62

USB board cable illustrated

3–15

removal

5–63

USB digital drive, spare part number

3–17

,

3–19

,

3–20

USB travel mouse, spare part number

3–19

,

3–20

V

vent, locations

1–13

,

1–23

video troubleshooting

2–12

volume buttons

1–17

W

Windows applications key

1–15

Windows logo key

1–15

wireless antenna removal

5–42

spare part number

3–13

,

3–23

,

5–35

,

5–42

wireless button

1–17

wireless light

1–13

,

1–16

workstation precautions

4–6

Index–8 Maintenance and Service Guide

HP (Hewlett-Packard) DV8200 Laptop User manual

Assistant Bot

Maintenance and Service

Guide

HP Pavilion dv8200 Notebook PC

HP Pavilion dv8000 Notebook PC

Contents

Product Description

1.1 Features

1.2 Resetting the Computer

1.3 Power Management

1.4 External Components

Ä

Ä

Ä

1.5 Design Overview

Troubleshooting

2.1 Computer Setup

Using Computer Setup

Selecting from the File Menu

Selecting from the Security Menu

Selecting from the Diagnostics Menu

Selecting from the System Configuration

Menu

2.2 Troubleshooting Flowcharts

Flowchart 2.1—Initial Troubleshooting

Flowchart 2.2—No Power, Part 1

Flowchart 2.3—No Power, Part 2

Flowchart 2.4—No Power, Part 3

Flowchart 2.5—No Power, Part 4

Flowchart 2.6—No Video, Part 1

Flowchart 2.7—No Video, Part 2

Flowchart 2.8—Nonfunctioning Docking Device

(if applicable)

Flowchart 2.9—No Operating System (OS)

Loading

Flowchart 2.10—No OS Loading, Hard Drive,

Part 1

Flowchart 2.11—No OS Loading, Hard Drive,

Part 2

Flowchart 2.12—No OS Loading, Hard Drive,

Part 3

Flowchart 2.13—No OS Loading, Diskette Drive

Flowchart 2.14—No OS Loading, Optical Drive

Flowchart 2.15—No Audio, Part 1

Flowchart 2.16—No Audio, Part 2

Flowchart 2.17—Nonfunctioning Device

Flowchart 2.18—Nonfunctioning Keyboard

Flowchart 2.19—Nonfunctioning Pointing

Device

Flowchart 2.20—No Network/Modem

Connection

Illustrated Parts Catalog

3.1 Serial Number Location

3.2 Computer Major Components

3.3 Display Assembly Subcomponents

3.4 Plastics Kit

3.5 Cable Kit

3.6 Mass Storage Devices

3.7 Miscellaneous (Not Illustrated)

3.8 Sequential Part Number Listing

Removal and Replacement

Preliminaries

4.1 Tools Required

4.2 Service Considerations

Plastic Parts

Cables and Connectors

4.3 Preventing Damage to

Removable Drives

4.4 Preventing Electrostatic Damage

4.5 Packaging and Transporting

Precautions

4.6 Workstation Precautions

4.7 Grounding Equipment and

Methods

Removal and Replacement

Procedures

5.1 Serial Number

5.2 Disassembly Sequence Chart

Å