Sprint DuraPlus DuraPlus phone Get Started Guide
Below you will find brief information for DuraPlus phone DuraPlus. The DuraPlus phone DuraPlus is a rugged, reliable phone designed for everyday use. It features a large, bright screen, a durable design, and a variety of features, including a built-in GPS, Bluetooth, and Sprint Direct Connect. You can use your DuraPlus phone DuraPlus to make calls, send messages, browse the web, and more.
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Get
Started
All you need to know to get going.
Welcome!
Sprint is committed to developing technologies that give you the ability to get what you want when you want it, faster than ever before. This booklet introduces you to the basics of getting started with Sprint and your
KYOCERA DuraPlus.
Visit sprint.com/support for the complete User Guide, along with videos, tutorials, and community forums for your phone.
Using This Guide
This Get Started guide is designed to help you set up and use your new
KYOCERA DuraPlus. It’s divided into four sections to help you find the information you need quickly and easily.
Get Ready − page 1 − Find out what
you need to do before you use your phone the first time, including inserting a battery and activating Sprint service on your phone.
Use Your Phone − page 3 − Take
advantage of your phone’s features and Sprint services, from the basics
(making calls) to the more advanced
(using GPS navigation, pairing with
Bluetooth devices, and more).
Get the Most Out of Sprint Direct
Connect − page 14 − Learn the basics
of using Sprint Direct Connect, which lets you connect to other Sprint Direct
Connect users with the push of a button.
Tools & Resources − page 19 − Find
useful tips for your phone and discover resources and other helpful Sprint information. For additional information including the full User Guide, videos, tutorials, and community forums, visit sprint.com/support.
Your KYOCERA DuraPlus
LED Flashlight
Speaker
Button
Call List
Button
Earpiece
Volume
Button
Direct
Connect
Button
Screen
Navigation
Key
Flashlight
Key
TALK Key
Charger/
Accessory
Jack Speaker Microphone
LED Indicator
Headset Jack
Softkeys
MENU/OK
Key
BACK
Key
END/
POWER Key
Remote Speaker
Microphone
Connector Cover
Microphone
Internal
Antennas
Battery
Cover Lock
Power
Connectors
Get Your Phone Ready
Install the Battery
1. Insert the battery, contacts end first, and gently press into place.
2. Replace the cover, making sure all tabs on the cover align with the battery compartment slots and press down until the cover snaps into place.
3. Turn the battery cover lock clockwise to the locked position.
Charge the Battery
1. Plug the USB connector into the charger/ accessory jack on the lower left side of your phone.
2. Plug the AC adapter into an electrical outlet.
Turn the Phone On
► Press and hold to turn your phone on.
visit sprint.com/support for complete user guide 1
Activate Your Phone
Activate Your Phone
• If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
• If you received your phone in the mail, and it is a new Sprint account or a new phone number, your phone is designed to activate automatically when you first turn it on. You will see a Hands
Free Activation screen at startup. When it’s finished, press OK (left softkey) to continue. To confirm your activation, make a phone call.
• If you received your phone in the mail and it is going to be activated on an existing number (you’re swapping phones), go to sprint.com/activate and follow the instructions.
When you have finished, if your phone is still not activated or you do not have access to the
Internet, contact Sprint Customer Service at
1-888-211-4727 for assistance.
Turn the Phone Off
• Press and hold to turn the phone off.
2
Use Your Phone: Voicemail
Set Up Your Voicemail
All unanswered calls are automatically transferred to your voicemail, even if your phone is in use or turned off. You should set up your voicemail and personal greeting as soon as your phone is activated:
1. Press and hold .
2. Follow the voice prompts to create your password and record your name and greeting.
Sprint strongly recommends setting a voicemail password. Without a password, anyone who has access to your phone can access your messages.
Retrieve Your Voicemail
► Press and hold .
From any other phone:
1. Dial your wireless phone number.
2. When your voicemail answers, press * .
visit sprint.com/support for complete user guide 3
Phone Calls
Make a Phone Call
1. Enter a number from standby mode.
2. Press to delete one or more digits.
3. Press or the speaker button.
4. Press when you are finished.
Answer an Incoming Call
• Press to answer an incoming call.
In-Call Options
Pressing OPTIONS (right softkey) during a call displays a list of available in-call features. To select an option, highlight the option and press .
• Transfer Audio to switch the call to a
Bluetooth device (if applicable).
• Save to save the current call’s phone number in your Contacts.
• Contact Details to display information about the caller stored in your Contacts.
• Main Menu to display the phone’s main menu.
• 3-Way Call to open a call with two other parties.
• Contacts to display your Contacts list.
• Voice Memo to record the other party’s voice.
• Noise Cancellation to enhance voice clarity and reduce background noise during a call that uses the earpiece.
• Phone Info to display information about your phone.
4
Contacts
View Contacts
1. Press CONTACTS (right softkey) from the standby screen.
2. Use the navigation key to scroll through the list to view your contacts.
Add a New Contact
1. In standby mode, press CONTACTS (right softkey) > Add New... > New Contact.
2. Enter a name for the new entry and press the navigation key down.
3. Enter the phone number and press .
4. Highlight a number type for the entry (Mobile,
Mobile+DC, Home, Work, DC Only, Pager,
Fax, or Other) and press .
5. Press DONE (left softkey).
Edit Contacts
1. In standby mode, press CONTACTS (right softkey).
2. Highlight the entry you want to edit and press
OPTIONS (right softkey) > Edit Contact or
Edit Group.
3. Highlight the information you wish to edit.
4. Add or edit the information and press .
5. Press DONE (left softkey) or SAVE (left softkey) to save your changes.
Delete a Contacts Entry
1. In standby mode, press CONTACTS (right softkey).
2. Highlight an entry or a group you want to delete.
3. Press OPTIONS (right softkey) > Delete
Contact or Delete Group.
4. Press DELETE (left softkey).
visit sprint.com/support for complete user guide 5
Messages
Send a Message
1. Press > Messaging > Send Message.
2. Select a recipient from the list or from the following options:
• Go to Contacts to select a recipient from your
Contacts. (Qualifying Contacts entries must contain a phone number or an email address.)
• MULTIPLE (left softkey) to select multiple recipients. Press CONTINUE (left softkey) when you have finished selecting and entering recipients. (You may include up to 40 recipients per message.)
• NEW ADDRESS (right softkey) to enter a recipient’s phone number or email address directly. Press CONTINUE (left softkey) to proceed.
3. Compose a message.
• Press OPTIONS (right softkey) to select additional options.
4. Select <Add Attachment> > Voice.
5. Select Recorded Data. (You can also choose to record a new message.)
6. Select files you would like to attach.
7. Review your message and press SEND
(left softkey).
6
To read a message
► When you receive a message, your phone will display a notification message. Use your navigation key or select View.
To reply to a message:
1. While the message is displayed, press REPLY
(left softkey).
• Select Reply to Sender, or select Reply All if you are replying to a message with multiple recipients.
2. Compose a reply and press SEND (left softkey).
Be a hero. Don’t drive distracted.
sprint.com/focusondriving
visit sprint.com/support for complete user guide 7
Email Setup
Email allows you to stay connected 24 hours a day anywhere on the Nationwide Sprint Network. You can set up email accounts through the email application.
Set Up an Email Account
1. Press > Web.
2. From the SprintWeb SM
Messaging > Email.
home page, select
3. Select Yahoo! Mail, AOL & AIM Mail, or MSN
Hotmail.
4. Use your keypad to enter the required sign-in information for the selected provider, such as user name, email address, or password, and select Sign In. (Your mailbox for the selected provider will be displayed.)
5. Follow the onscreen instructions to read, reply to, compose, and send messages and manage your email account.
8
Web
Find sports scores, news, and weather. Shop online. Browse the Web just the way you want to.
• Press > Web. (Your data connection starts and you see the SprintWeb
SM
home page.)
Note: If Net Guard is enabled and displayed, press
YES (left softkey) to continue and launch the Web.
• While connecting, you may see an animation before the home page appears.
Tip: To change the default launch page to the last page you viewed, press Options (right softkey) and select Browser settings > Startup page >
Use the last page I visited > Confirm (left softkey).
visit sprint.com/support for complete user guide 9
Download Games, Ringers, and More
You have access to a dynamic variety of downloadable content, such as games, ringers, screen savers, and other applications. (Additional charges may apply.) Follow the basic steps below to access and download these items.
Access the Download Menus
1. Press > My Stuff.
2. Select a download category (Games, Ringers,
Screen Savers, or Applications), and then select Get New.
– or –
Select Call Tones. (The browser will start and take you to the corresponding download menu.)
– or –
1. From the SprintWeb SM home page, select
Downloads, and then select Sprint Downloads.
2. Select a download category (Call Tones, Games,
Ringers, Screen Savers, or Applications) to go to the corresponding download menu.
Download an Item
Once you’ve selected an item you wish to download, highlight it and press . You will see a summary page for the item including its title, the vendor, the download details, and the cost.
Links allow you to view the License Info page, which outlines the price, license type, and length of license for the download, and the Terms of Use page, which details the Premium Services Terms of Use and your responsibility for payment.
10
To download a selected item:
1. From the information page, use your navigation key to move the cursor over Buy. When the cursor changes from an arrow into a hand, press . The item will download automatically.
When you see the NEW DOWNLOAD screen, you have successfully downloaded the item to your phone. (When you download a call tone, you will not see the NEW DOWNLOAD screen.
Instead, you will see a screen giving you the option to set the downloaded call tone as your default.)
Note: If you have not previously purchased an item, you will be prompted to create your purchasing profile.
2. Select an option to continue:
• Select a menu such as Run/Open/Listen/
View/Play to start the downloaded item.
Your data session will end, and your phone will redirect you to the appropriate phone menu screen.
• Select Assign to assign a ringer or screen saver to a phone function.
• Select Settings to configure downloaded games or applications.
• Select Shop to browse for other items to download.
• Press to quit the browser and return to standby mode.
visit sprint.com/support for complete user guide 11
Bluetooth
Turn Bluetooth On and Off
1. Press > Bluetooth > On/Off.
2. Press ON (left softkey) to enable Bluetooth. Press
OFF (left softkey) to disable Bluetooth.
Pair Bluetooth Devices
1. Press > Bluetooth > Add New.
2. Select the device you wish to pair with and press .
3. Enter the passkey and press .
4. (Optional) Edit the device name and press SAVE
(left softkey).
Note: Due to different specifications and features of other Bluetooth compatible devices, display and operations may be different, and functions such as transfer or exchange may not be possible with all Bluetooth compatible devices.
Share Contacts or Calendar Events Using
Bluetooth
1. Press > Bluetooth > Trusted Devices.
2. Select the device from the Trusted Devices list and press TRANSFER... (left softkey).
3. Select Contacts or Calendar Events and press .
4. Follow the onscreen instructions to select items to send.
5. Read the message and press SEND (left softkey).
12
GPS Navigation
Your phone’s built-in GPS capability gives you access to a number of location-based services.
Note: Before using any navigation programs, make sure your phone is set to allow location detection.
Turn Location On/Off
1. Press > Settings > Others > Location >
On/Off. (You will see the Location disclaimer.)
2. Read the disclaimer and press .
3. Select On.
GPS Navigation
1. Press > Maps > Sprint Navigation.
2. If this is your first time, follow the onscreen instructions to enter and submit the required registration information.
3. Select an option and follow the onscreen instructions to get directions or view maps.
• Drive To lets you enter an address (vocally or using the keypad) or select from categories such as My Favorites, Recent Places, or
Business to search for turn-by-turn directions.
• Search provides a categorized list of locations such as Gas Stations, Grocery Stores, and
Hospitals to help find local businesses and services.
• Maps & Traffic lets you view maps and get traffic information for your current location or for any other location (same categories as Drive To).
• Share & More provides access to additional services such as Share Address, Record
Location, and Preferences.
visit sprint.com/support for complete user guide 13
Get the Most out of Sprint Direct Connect
Sprint ® Direct Connect ® on your Sprint phone offers instant, two-way “walkie-talkie-style” communication between you and your family, friends, and co-workers, all at the click of a button.
Your Direct Connect Number
Your Sprint phone allows you two different options for your Direct Connect number:
• Separate numbers (DC Only) – Your Direct
Connect number is a unique number (not your wireless number). It is made up of three sets of digits separated by asterisks (for example,
444*5555*111).
• A single number (Mobile+DC) – Your Direct
Connect number is the same as your wireless number (for example, 555-555-1234).
Important: When the Direct Connect feature is active, your phone’s data services are enabled and the Net Guard feature is disabled (Settings >
Others > Data Settings > Data > On and Net
Guard > Off).
Display Your Direct Connect Number
► Press > Settings > Phone Info >
Phone#/User ID.
14
Dial Direct Connect Numbers
• If the person you are calling has a separate number for Direct Connect, make sure you dial any asterisks (*) in the number. If you are saving the number in your Contacts, choose DC Only for the phone type.
• If the person you are calling has a single number for both voice calls and for Direct
Connect, use that ten-digit phone number to make Direct Connect calls. You do not need to add any asterisks (*) to the number. If you are saving this number in your Contacts, choose
Mobile+DC for the phone type.
Tip: Users with a Nextel phone must always add asterisks (*) between sets of numbers to dial Direct Connect numbers. If you use a single number, make sure to tell your contacts with
Nextel phones to dial the number using asterisks (*) in place of hyphens (for example,
555*555*1234).
visit sprint.com/support for complete user guide 15
Make and Answer Direct Connect Calls
Make a Direct Connect Call
1. Use your keypad to enter a Direct Connect number.
• The Direct Connect number may be the ten-digit wireless phone number of the person you are calling (Mobile+DC).
– or –
If calling a Nextel customer, the Direct
Connect number may have three parts with an asterisk between each part (for example:
444*5555*111). When dialing or saving this
( type of number, always include the asterisks
).
2. Press and release the Direct Connect button on the side of your phone.
• Pressing and releasing the Direct Connect button “pings” the recipient. The recipient’s phone emits an incoming tone and displays your name or number. If available, he or she can choose to respond and begin the conversation.
16
Creating a Group Entry
You can create a group by assigning personal
Contacts entries as members and then naming the new group. Each group entry can contain up to 40 members for sending messages, or up to 20 members for making Direct Connect group calls.
Important: When making a Group Connect call or creating a group list for Group Connect calls in
Contacts, you must select an entry’s Direct
Connect–capable number. If you select a number that is not Direct Connect–capable, the name will be added to the list, but Group Connect calls will not go through to that group member.
Note: Currently Sprint phones do not support Group
Connect calls with Nextel and PowerSource phones.
If your calls are not going through, please check to see whether your contact is using a Sprint phone.
1. In standby mode, press CONTACTS (right softkey) > Add New... > New Group.
2. Read the message and press START (left softkey).
3. Scroll through the list and press for each selection. A check mark will appear in the box next to the selected entry.
4. When you have selected all the entries you want to add, press CONTINUE (left softkey).
5. Enter a group name and press > SAVE
(left softkey).
Sending Call Alerts
Call alerts let another Direct Connect user know that you want to communicate using Direct
Connect. When the person you are contacting receives your call alert, that person can press the
Direct Connect button to immediately begin talking to you.
To send a Call Alert:
1. Enter the Direct Connect number of the person you would like to alert or select a number from
History or Contacts.
2. Press MSG/ALERT (left softkey) and select Call
Alert. (A message will appear).
• From the Call Alert screen, you can add a brief text message. Press the navigation key left or right to scroll through available messages.
3. Press and release the Direct Connect button.
(The recipient’s phone will sound an alert tone and display an alert message.)
Make a Group Connect Call
1. From standby mode, press CONTACTS (right softkey).
2. Highlight a group entry and press and release the Direct Connect button.
3. Continue with the Group Connect call the same as with a regular Direct Connect call.
4. When finished, press to end the call.
visit sprint.com/support for complete user guide 17
Make and Answer Direct Connect Calls
Answer Direct Connect Calls
When you receive a Direct Connect call, you hear an incoming tone or the phone vibrates, depending on your settings. You will see the Direct Connect number and the caller’s name (if available) on your screen. You may also hear the caller’s voice through the speakerphone. Default for Direct
Connect calls is speakerphone on. You can turn the speakerphone off and listen to Direct Connect calls through the earpiece as you would a regular call, or you can listen through a headset.
1. Press the speaker button to either enable or disable the Direct Connect speakerphone feature.
• If you enable the Direct Connect speakerphone ( ), you will hear the caller’s voice through the speakerphone on the front of the phone.
• If you disable the Direct Connect speakerphone ( ), you will only hear the caller’s voice through the earpiece.
2. Accept the incoming call. If available, the caller’s name and Direct Connect number also appear on the display.
3. When the caller has finished speaking, you will hear a tone and see “Push to Talk” on the display.
4. Press and hold the Direct Connect button and wait for a tone to sound and a message (“Me”) to appear onscreen. Continue the Direct
Connect call as described previously.
Tip: Press or the call list button to dismiss an incoming Direct Connect call.
18
Helpful Sprint Information
Total Equipment Protection
The protection you need so you can be
worry free.
Should anything happen to your phone, you’ll have a worry-free way to ensure that you get connected again soon.
• Coverage includes:
Loss, theft, routine maintenance, physical or liquid damage, mechanical or electrical problems, failure from normal wear and tear.
• For more information:
See the Total Equipment Protection brochure available at any participating retail location or go to sprint.com/tep for more details. To enroll within 30 days of activation, call
1-800-584-3666.
Total Equipment Protection is a service provided by Asurion
Protection Services, LLC, Continental Casualty Company’s (a
CNA company) licensed agent for the customers of Sprint.
Note: Your DuraPlus phone is immersible for up to 30 minutes in up to one meter (3.28 feet) of water. To ensure that your phone maintains water resistance, make sure the connectivity ports are fully closed and the battery door is locked.
visit sprint.com/support for complete user guide 19
Manage Your Account
Online: sprint.com
• Make a payment, see your bills, enroll in online billing.
• Check minute usage and account balance.
• See or modify the details of your Sprint service plan.
• Get detailed instructions and download content.
From Your Sprint Phone
• Press to check minute usage and account balance.
• Press to make a payment.
• Press to access a summary of your
Sprint service plan or get answers to other questions.
From Any Other Phone
• Sprint Customer Service:
Dial 1-888-211-4727
• Business Customer Service:
Dial 1-888-788-4727
20
Resources
Resources For Your Phone
• This Get Started Guide to get you up and running.
• Web – Visit sprint.com/support for the complete
User Guide, along with videos, tutorials, and community forums for your KYOCERA DuraPlus.
Sprint 411
Dial 411 for nationwide listings, movie show times, restaurant reservations, driving directions and more. Spanish-speaking operators are available.
See sprint.com for pricing and details.
Responsibility
At Sprint, environmental responsibility is more than talk. We’re continuously working to reduce our carbon footprint and decrease our use of natural resources.
So where is my user guide?
To support our increased responsibility efforts, we’ve put expanded instructional materials online for you. Just visit sprint.com/support from any computer to access your complete user guide and other support materials.
What else has Sprint been doing?
Plenty. To find out just what we’ve been up to, visit sprint.com/responsibility.
Survey
Please tell us what you think about your new phone.
We are interested in your initial impressions of this new Sprint phone. Within two weeks of your phone purchase, please go to the website http://labs.sprint.com/sprintphonesurvey to complete a brief survey. Your feedback will help us provide the wireless features and services you want most.
Thank you for choosing Sprint.
This guide is printed with soy inks and contains up to 30% post consumer paper.
visit sprint.com/support for complete user guide 21
Index
Numerics
A
B
Battery
C
Calls see Phone Calls
22
D
Direct Connect see Sprint Direct
Connect
E
G
L
M
N
P
Push-to-talk see Sprint Direct
Connect
R
S
Sprint
Customer Service
Answer Direct
Connect Call 18
T
V
W
Walkie-Talkie see Sprint Direct
Connect
Y
The services described in this guide may require a subscription to a service plan and/or may incur additional charges. Not all services will work on all phones. Sprint coverage is not available in all markets.
See sprint.com/coverage for more details.
Important Privacy Message. This phone is capable of determining its/your geographical location. To set controls for access and use of your location information by others, press > Settings > Others > Location.
You will then have the option to select On or Off. For some applications and services you select, a phone must be turned on and set to allow collection of location information in order to function.
©2012 Sprint. Sprint and the logo are trademarks of
Sprint. KYOCERA is a registered trademark of Kyocera
Corporation. Other marks are the property of their respective owners.
visit sprint.com/support for complete user guide 23
Printed in Mexico 5KKTF58KFNRX-
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Key Features
- Rugged design
- Built-in GPS
- Bluetooth
- Sprint Direct Connect
- Large, bright screen
- Durable
- Water resistant
Frequently Answers and Questions
How do I activate my phone?
How do I make a Direct Connect call?
How do I set up my voicemail?
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