advertisement
L390E / HZI390E Gas Insert
owners & installation Manual www.regency-fire.com
MODELS: L390E-NG / L390EB-NG Natural Gas L390E-LP / L390EB-LP Propane
HZI390E-NG / HZI390EB-NG Natural Gas HZI390E-LP / HZI390EB-LP Propane
WarninG: improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. refer to this manual. for assistance or additional information consult an authorized installer, service agency or the gas supplier.
for Your safetY do not store or use gasoline or other flammable vapours and liquids in the vicinity of this or any other appliance.
installation and service must be performed by an authorized installer, service agency or the gas supplier.
for Your safetY
What to do if you smell gas:
do not try to light any appliance
do not touch any electrical switch: do not use any phone in your building.
immediately call your gas supplier from a neighbour's phone. follow the gas supplier's instructions.
if you cannot reach your gas supplier, call the fire department.
Tested by:
Installer: Please complete the details on the back cover and leave this manual with the homeowner.
Homeowner: Please keep these instructions for future reference.
918-982b
fpi fireplace products international ltd. 6988 Venture st., delta, Bc canada, V4G 1H4
09/28/11
TO THE NEW OWNER
Congratulations! You are the owner of a state-of-the-art Gas Insert by Regency.
The Regency Gas Insert Series of hand crafted appliances has been designed to provide you with all the warmth and charm of a fireplace, at the flick of a switch. The models L390E / HZI390E of this series have been approved by Warnock Hersey for both safety and efficiency. As it also bears our own mark, it promises to provide you with economy, comfort and security for many trouble free years to follow.
Please take a moment now to acquaint yourself with these instructions and the many features of your
Regency Fireplace.
2
L390E / HZI390E Direct Vent Gas Insert
diMensions
3” Air Inlet
(76mm)(
12-1/8”
(308mm)
2-1/4”
(57mm)
29-5/8”
(752mm)
21-5/8”
(549mm)
uNIT dImENSIONS
3” Exhaust
(76mm)
I E
15-1/2”
(394mm)
27-1/2”
(699mm)
26-1/8”
(664mm)
25-3/4”
(654mm)
39-15/16” (1014mm)
35-15/16” (911mm)
24-1/8”
(613mm)
39-7/8”
(1013mm)
10-7/8”
(276mm)
3”
(76mm)
14-3/4”
(375mm)
17”
(432mm)
19-1/2”
(495mm)
20”
(508mm)
15-1/2”
(399mm)
17-1/4” (438mm)
38-1/8” (968mm)
Dimensions w/4 sided Faceplate
L390E / HZI390E Direct Vent Gas Insert
Dimensions w/Full Screen Doors
3
taBle of contents
SAFETY LABEL
Copy of the Safety Label ...............................................5
dImENSIONS
Unit dimensions .............................................................3
REquIREmENTS
MA Code - CO Detector.................................................7
INSTALLATION
Important Message ......................................................8
Before You Start ............................................................8
Important Message ......................................................9
For Your Safety ..............................................................9
Specifications ................................................................9
Gas Pressure Testing ....................................................9
Installation Into A Solid Fuel Burning Fireplace Or
Factory Built Fireplace ...................................................9
Before You Start ............................................................9
Installation Checklist ....................................................10
Materials Required ......................................................10
Minimum Fireplace Dimensions ..................................10
Minimum Clearances to combustibles ......................... 11
Gas Connection ...........................................................12
Venting.........................................................................12
Flue / vent installation ..................................................13
LeveLing leg adjustment..............................................14
Air shutter Adjustment .................................................15
High Elevation .............................................................16
Gas Line Installation ....................................................16
Gas Pipe Pressure
Testing .........................................................................16
885 S.I.T. Valve Description .........................................16
Conversion from NG to LP ........................................17
Fan Installation / Removal ...........................................19
Wiring Diagram ............................................................21
Proflame Remote system gtm (L390E / HZI390E) ......21
AC power adaptor installation (for surefire systems) ...22
Proflame remote system GTMF with fan (L390EB /
HZI390EB) ...................................................................23
Fan Wiring Diagram ....................................................24
Optional wall thermostat installation ............................25
Glass crystal / ceramic spa stone installation ..............26
L390E /L390EB log set installation .............................29
Standing pilot and heat exchange return .....................32
Brick panel installation .................................................33
Enamel panel installation.............................................34
Glass door removal / installation .................................35
3 sided low profile faceplate installation ......................36
4 sided low profile faceplate installation ......................37
Optional screen installation .........................................38
Optional full screen door installation............................39
OPERATING INSTRuCTIONS
Operating Instructions ................................................40
Lighting Procedure ......................................................40
Shutdown Procedure ...................................................40
First Fire ......................................................................40
Automatic Convection Fan Operation.........................40
Normal Operating Sounds Of
Gas Appliances............................................................41
Copy Of Lighting Instruction Plate ...............................41
mAINTENANCE
Maintenance Instructions............................................42
Door Glass ..................................................................42
Pilot Adjustment ...........................................................43
General Vent Maintenance ..........................................43
Log Replacement ........................................................43
Glass Gasket ...............................................................43
Glass crystal burner removal / installation ...................44
Glass Burner Removal ................................................44
Glass Burner install .....................................................44
Ceramic burner Removal / installation.........................45
Fan maintenance - with GTMF remote control ............46
Valve replacement .......................................................47
PARTS LIST
Main Assembly ............................................................49
Low profile faceplate ...................................................51
WARRANTY
Warranty ......................................................................55
L390E / HZI390E Direct Vent Gas Insert
This is a copy of the labels that accompany each L390E Gas Insert. We have printed a copy of the contents here for your review.
safetY laBel
NOTE:
regency units are constantly being improved. check the label on the unit and if there is a difference, the label on the unit is the correct one.
/
Listed:
VENTED GAS FIREPLACE HEATER
FOYER AU GAZ À ÉVACUATION
Tested to:
CAN/CGA-2.17-M91(R2009)
ANSI Z21.88-2009/CSA 2.33-2009
4001172
Duplicate Serial number
379
DO NOT REMOVE THIS LABEL /
NE PAS ENLEVER CETTE ETIQUETTE
379
Serial No. / No de serie
NATURAL GAS FIREPLACE INSERT: MODEL L390E-NG
Factory Equipped For Altitude 0-4500ft. (0-1370m)
Min. supply pressure
Low Setting Man. pressure
Max. Manifold pressure
Orifice size
Minimum input
Maximum input
5“
1.6"
3.5"
#35
22,000
31,000
WC
WC
WC
(1.25 kpa)
(0.41 kpa)
(0.87 kpa)
DMS
Btu/h (6.45
kW )
Btu/h (9.09 kW)
É É
MODEL L390E-NG
Pression d'allimentation minimum
Pression
à
é
Pression
à
é
Dimensions de l'orifice
é é
PROPANE GAS FIREPLACE INSERT: MODEL L390E-LP
Factory Equipped For Altitude 0-4500ft. (0-1370m)
Min. supply pressure 11" WC (2.73 kpa)
Low Setting Man. pressure
Max. Manifold pressure
Orifice size
Minimum input
Maximum input
6.4"
10"
#53
26,000
31,000
WC
WC
(1.59 kpa)
(2.48 kpa)
DMS
Btu/h (7.62 kW)
Btu/h (9.09 kW)
É É
MODEL L390E-LP
Pression d'allimentation minimum
Pression
à
é
Pression
à
é
Dimensions de l'orifice
é é
Minimum Clearances to Combustibles from Insert
Side wall
Ceiling
Mantel
Min. Alcove Width
Max. Alcove Depth
A 6”
B 60”
C 24”
K 54"
L 36”
(152mm)
(1524mm)
(610mm)
(1372mm)
(914mm)
B
C
G
A
L
Mantel Clearances
Min. Hearth Width
Min. Hearth Length
Max. Mantle Depth
D 14”
E 40”
G 12"
(356mm)
(1016mm)
(305mm)
D
FPI Fireplace Products International Ltd.,
Delta BC, CANADA
E
K
MADE IN CANADA /FABRIQUE AU CANADA
This appliance must be installed in accordance with local codes, if any; if none, follow the National Fuel Gas Code, ANSI Z223.1, or Natural Gas and
Propane Installation Code, CSA B149.1.
This appliance is only for use with the type of gas indicated on the rating plate.
This appliance is not convertible for use with other gases unless a certified kit is used.
This appliance is only for use with the type of gas indicated on the rating plate and may be installed in an aftermarket, permanently located, manufactured
(mobile) home where not prohibited by local codes. See owner's manual for details
WARNING. This fireplace has been converted for use with a gas fireplace insert only and cannot be used for burning wood or solid fuels unless all original parts have been replaced, and the fireplace re-approved by the authority having jurisdiction.
Installer l'appareil selon les codes ou règlements locaux, ou, en l'absence de tels règlements, selon les codes d'installation ANSI Z223.1, National Fuel
Gas Code ou CSA-B149.1 en vigueur.
Cet appareil doit être utilize uniquement avec le type de gaz indiqué sur la plaque signalétique. Cet appareil peut être installé dans une maison préfabriquée ou mobile (É.-U. seulement) installée à demeure si les règlements locaux le permettent. Voir la notice de l'utilisateur pour plus de renseignements. Cet appareil ne peut pas être utilisé avec d'autres gaz sauf si une trousse de conversion certifiée est fournie.
Cet appareil n'est pas convertible pour une utilisation avec d'autres gaz, sauf si un kit certifié est utilisé.
Cet appareil doit être utilize uniquement avec le type de gaz indiqué sur la plaque signalétique. Cet appareil peut être installé dans une maison préfabriquée ou mobile (É.-U. seulement) installée à demeure si les règlements locaux le permettent. Voir la notice de l'utilisateur pour plus de renseignements.
AVERTISSEMENT : Ce foyer a été converti pour utilisation avec un foyer au gaz encastrable et ne peut être utiliser pour brûler du bois ou d'autres combustibles solides à moins que toutes les pièces d'origine aient été remplacées et que le foyer ait été approuvé de nouveau par l'autorité compétente.
This vented gas fireplace heater is not for use with air filters.
Ne pas utiliser de filtre à air avec ce foyer au gaz à évacuation.
Electrical supply / Électrique 115VAC, 2.5 A, 60Hz, Less than 10A
Fan Part # 911-071
VENTED GAS FIREPLACE HEATER - NOT FOR USE WITH SOLID FUELS. /
GAZ À ÉVACUATION NE PAS UTILISER AVEC DUCOMBUSTIBLE SOLIDE.
FOYER AU
918-981
For the State of Massachusetts, installation and repair must be done by a plumber or gasfitter licensed in the Commonwealth of
Massachusetts.
For the State of Massachusetts, flexible connectors shall not exceed 36 inches in length.
For the State of Massachusetts, the appliances individual manual shut-off must be a t-handle type valve.
The State of Massachusetts requires the installation of a carbon monoxide alarm in accordance with NFPA 720 and a CO alarm with battery back up in the same room where the gas appliance is installed.
L390E / HZI390E Direct Vent Gas Insert
5
safetY laBel
This is a copy of the labels that accompany each HZI390E Gas Insert.
We have printed a copy of the contents here for your review.
NOTE:
regency units are constantly being improved. check the label on the unit and if there is a difference, the label on the unit is the correct one.
6
Duplicate Serial number
385
Listed:
VENTED GAS FIREPLACE HEATER
/ FOYER AU GAZ À ÉVACUATION
Tested to:
CAN/CGA-2.17-M91(R2009)
ANSI Z21.88-2009/CSA 2.33-2009
4001172
DO NOT REMOVE THIS LABEL /
NE PAS ENLEVER CETTE ETIQUETTE
385
Serial No. / No de serie
NATURAL GAS FIREPLACE INSERT: MODEL HZI390E-NG
Factory Equipped For Altitude 0-4500ft. (0-1370m)
É É
MODEL HZI390E-NG
Pression d'allimentation minimum Min. supply pressure
Low Setting Man. pressure
Max. Manifold pressure
Orifice size
Minimum input
Maximum input
5“
1.6"
3.5"
#35
22,000
31,000
WC
WC
WC
DMS
(1.25 kpa)
(0.41 kpa)
(0.87 kpa)
Btu/h (6.45
kW )
Btu/h (9.09 kW)
Pression
Pression
à
à
Dimensions de l'orifice
é
é é é
PROPANE GAS FIREPLACE INSERT: MODEL HZI390E-LP
Factory Equipped For Altitude 0-4500ft. (0-1370m)
É É
MODEL HZI390E-LP
Pression d'allimentation minimum Min. supply pressure
Low Setting Man. pressure
Max. Manifold pressure
Orifice size
Minimum input
Maximum input
11"
6.4"
10"
#53
26,000
31,000
WC (2.73 kpa)
WC (1.59 kpa)
WC (2.48 kpa)
DMS
Btu/h (7.62 kW)
Btu/h (9.09 kW)
Pression
Pression
à
à
Dimensions de l'orifice
é
é
Minimum Clearances to Combustibles from Insert
Side wall
Ceiling
Mantel
Min. Alcove Width
Max. Alcove Depth
A 6”
B 60"
C 24”
K 54"
L 36”
(152mm)
(1524mm)
(610mm)
(1372mm)
(914mm)
é
Mantel Clearances
Min. Hearth Width
Min. Hearth Length
.
Max. Mantle Depth
D 14”
E 40”
G 12"
(356mm)
(1016mm)
(305mm)
é
FPI Fireplace Products International Ltd.,
Delta BC, CANADA
MADE IN CANADA /FABRIQUE AU CANADA
This appliance must be installed in accordance with local codes, if any; if none, follow the National Fuel Gas Code, ANSI Z223.1, or Natural Gas and
Propane Installation Code, CSA B149.1.
This appliance is only for use with the type of gas indicated on the rating plate.
This appliance is not convertible for use with other gases unless a certified kit is used.
This appliance is only for use with the type of gas indicated on the rating plate and may be installed in an aftermarket, permanently located, manufactured
(mobile) home where not prohibited by local codes. See owner's manual for details
WARNING. This fireplace has been converted for use with a gas fireplace insert only and cannot be used for burning wood or solid fuels unless all original parts have been replaced, and the fireplace re-approved by the authority having jurisdiction.
Installer l'appareil selon les codes ou règlements locaux, ou, en l'absence de tels règlements, selon les codes d'installation ANSI Z223.1, National Fuel
Gas Code ou CSA-B149.1 en vigueur.
Cet appareil doit être utilize uniquement avec le type de gaz indiqué sur la plaque signalétique. Cet appareil peut être installé dans une maison préfabriquée ou mobile (É.-U. seulement) installée à demeure si les règlements locaux le permettent. Voir la notice de l'utilisateur pour plus de renseignements. Cet appareil ne peut pas être utilisé avec d'autres gaz sauf si une trousse de conversion certifiée est fournie.
Cet appareil n'est pas convertible pour une utilisation avec d'autres gaz, sauf si un kit certifié est utilisé.
Cet appareil doit être utilize uniquement avec le type de gaz indiqué sur la plaque signalétique. Cet appareil peut être installé dans une maison préfabriquée ou mobile (É.-U. seulement) installée à demeure si les règlements locaux le permettent. Voir la notice de l'utilisateur pour plus de renseignements.
AVERTISSEMENT : Ce foyer a été converti pour utilisation avec un foyer au gaz encastrable et ne peut être utiliser pour brûler du bois ou d'autres combustibles solides à moins que toutes les pièces d'origine aient été remplacées et que le foyer ait été approuvé de nouveau par l'autorité compétente.
This vented gas fireplace heater is not for use with air filters.
Ne pas utiliser de filtre à air avec ce foyer au gaz à évacuation.
For use with glass doors certified with the appliance only.
Pour utilisation uniquement avec les portes en verre certifiées avec l'appareil.
Electrical supply / Électrique 115VAC, 2.5 A, 60Hz, Less than 10A
Fan Part # 911-071
VENTED GAS FIREPLACE HEATER - NOT FOR USE WITH SOLID FUELS. /
GAZ À ÉVACUATION NE PAS UTILISER AVEC DUCOMBUSTIBLE SOLIDE.
FOYER AU
919-003
For the State of Massachusetts, installation and repair must be done by a plumber or gasfitter licensed in the Commonwealth of
Massachusetts.
For the State of Massachusetts, flexible connectors shall not exceed 36 inches in length.
For the State of Massachusetts, the appliances individual manual shut-off must be a t-handle type valve.
The State of Massachusetts requires the installation of a carbon monoxide alarm in accordance with NFPA 720 and a CO alarm with battery back up in the same room where the gas appliance is installed.
L390E / HZI390E Direct Vent Gas Insert
requireMents
Ma code - co detector
(for the state of Massachusetts only)
5.08: Modifications to NFPA-54, Chapter 10
(2) Revise 10.8.3 by adding the following additional requirements:
(a) For all side wall horizontally vented gas fueled equipment installed in every dwelling, building or structure used in whole or in part for residential purposes, including those owned or operated by the Commonwealth and where the side wall exhaust vent termination is less than seven (7) feet above finished grade in the area of the venting, including but not limited to decks and porches, the following requirements shall be satisfied:
1. INSTALLATION OF CARBON MONOXIDE DETECTORS. At the time of installation of the side wall horizontal vented gas fueled equipment, the installing plumber or gasfitter shall observe that a hard wired carbon monoxide detector with an alarm and battery back-up is installed on the floor level where the gas equipment is to be installed. In addition, the installing plumber or gasfitter shall observe that a battery operated or hard wired carbon monoxide detector with an alarm is installed on each additional level of the dwelling, building or structure served by the side wall horizontal vented gas fueled equipment. It shall be the responsibility of the property owner to secure the services of qualified licensed professionals for the installation of hard wired carbon monoxide detectors a. In the event that the side wall horizontally vented gas fueled equipment is installed in a crawl space or an attic, the hard wired carbon monoxide detector with alarm and battery back-up may be installed on the next adjacent floor level. b. In the event that the requirements of this subdivision can not be met at the time of completion of installation, the owner shall have a period of thirty (30) days to comply with the above requirements; provided, however, that during said thirty (30) day period, a battery operated carbon monoxide detector with an alarm shall be installed.
2. APPROVED CARBON MONOXIDE DETECTORS. Each carbon monoxide detector as required in accordance with the above provisions shall comply with NFPA 720 and be ANSI/UL 2034 listed and IAS certified.
3. SIGNAGE. A metal or plastic identification plate shall be permanently mounted to the exterior of the building at a minimum height of eight
(8) feet above grade directly in line with the exhaust vent terminal for the horizontally vented gas fueled heating appliance or equipment. The sign shall read, in print size no less than one-half (1/2) inch in size, "GAS VENT DIRECTLY BELOW. KEEP CLEAR OF ALL
OBSTRUCTIONS".
4. INSPECTION. The state or local gas inspector of the side wall horizontally vented gas fueled equipment shall not approve the installation unless, upon inspection, the inspector observes carbon monoxide detectors and signage installed in accordance with the provisions of 248 CMR
5.08(2)(a)1 through 4.
(b) EXEMPTIONS: The following equipment is exempt from 248 CMR 5.08(2)(a)1 through 4:
1. The equipment listed in Chapter 10 entitled "Equipment Not Required To Be Vented" in the most current edition of NFPA 54 as adopted by the Board; and
2. Product Approved side wall horizontally vented gas fueled equipment installed in a room or structure separate from the dwelling, building or structure used in whole or in part for residential purposes.
(c) MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM PROVIDED. When the manufacturer of Product
Approved side wall horizontally vented gas equipment provides a venting system design or venting system components with the equipment, the instructions provided by the manufacturer for installation of the equipment and the venting system shall include:
1. Detailed instructions for the installation of the venting system design or the venting system components; and
2. A complete parts list for the venting system design or venting system.
(d) MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM NOT PROVIDED. When the manufacturer of a
Product Approved side wall horizontally vented gas fueled equipment does not provide the parts for venting the flue gases, but identifies
"special venting systems", the following requirements shall be satisfied by the manufacturer:
1. The referenced "special venting system" instructions shall be included with the appliance or equipment installation instructions; and
2. The "special venting systems" shall be Product Approved by the Board, and the instructions for that system shall include a parts list and detailed installation instructions.
(e) A copy of all installation instructions for all Product Approved side wall horizontally vented gas fueled equipment, all venting instructions, all parts lists for venting instructions, and/or all venting design instructions shall remain with the appliance or equipment at the completion of the installation.
L390E / HZI390E Direct Vent Gas Insert
7
installation
ImPORTANT mESSAGE
SAVE THESE
INSTRuCTIONS
The L390E / HZI390E Gas Inserts must be installed in accordance with these instructions. Carefully read all the instructions in this manual first. Consult the
"authority having jurisdiction" to determine the need for a permit prior to starting the installation. It is the responsibility of the installer to ensure this fireplace is installed in compliance with manufacturers instructions and all applicable codes.
BEFORE YOu START
Safe installation and operation of this appliance requires common sense, however, we are required by the Canadian Safety Standards and ANSI
Standards to make you aware of the following:
YounG cHildren sHould Be carefullY superVised WHen tHeY are in tHe saMe area as tHe appliance. toddlers, YounG cHildren and otHers MaY Be susceptiBle to accidental contact Burns. a pHYsical Barriers is recoMMended if tHere are at risK indiVidual in tHe House. to restrict access to a fireplace or stoVe, install an adJustaBle safetY Gate to
Keep toddlers, YounG cHildren and otHer at risK indiViduals out of tHe rooM and aWaY froM Hot surfaces. clotHinG or otHer flaMMaBle
Material sHould not Be placed on or near tHe appliance.
installation and repair sHould
Be done BY an autHorized serVice person. tHe appliance sHould Be inspected Before use and at least annuallY BY a professional serVice person.
More frequent cleaninG MaY
Be required due to eXcessiVe lint froM carpetinG, BeddinG
Material, etc. it is iMperatiVe tHat control coMpartMents, Burners and circulatinG air passaGeWaYs of tHe appliance Be Kept clean.
due to HiGH teMperatures, tHe appliance sHould Be located out of traffic and aWaY froM furniture and draperies.
WarninG: failure to install tHis appliance correctlY Will Void
Your WarrantY and MaY cause a serious House fire.
cHildren and adults sHould Be alerted to tHe Hazards of HiGH surface teMperatures, especiallY tHe fireplace Glass, and sHould staY aWaY to aVoid Burns or clotHinG iGnition.
8
L390E / HZI390E Direct Vent Gas Insert
ImPORTANT mESSAGE
SAVE THESE
INSTRuCTIONS
The Regency Gas Insert must be installed in accordance with these instructions. Carefully read all the instructions in this manual first.
Consult the building authority having jurisdiction to determine the need for a permit prior to starting the installation.
note: Failure to follow the instructions could cause a malfunction of the heater which could result in death, serious bodily injury, and/ or property damage. Failure to follow these instructions may also void your fire insurance and/or warranty.
FOR YOuR SAFETY
This appliance requires air for proper combustion.
Always provide adequate combustion and ventilation air. Follow instructions and information in CAN/CGA B149 (in Canada) or the National Fuel Gas Code ANSI Z223.1 (in the
USA), regarding requirements for combustion and ventilation air.
SPECIFICATIONS
At pressures over 1/2 psig, the pipe to the unit must be disconnected.
Gas input capacity:
Natural Gas 31,000
Propane
Btu/h
31,000 Btu/h
Min. input
(with proflame GtM or GtMf remote)
Natural Gas 22,000 Btu/h
Propane 26,000 Btu/h
fuels: Approved for use with both natural gas, and propane. Approved as is for use at 0' to
4,500' (0-1370m).
electrical: 120V A.C. system.
circulation fan: Variable speed, 140 CFM.
log set: Ceramic fibre, 6 per set - L390E
Glass crystals: 7lbs of glass crystals - HZI390E
Vent system: 3" co-linear aluminum flex.
The efficiency rating of the appliance is a product thermal efficiency rating determined under continuous operating conditions and was determined independent of any installed system.
L390E / HZI390E Direct Vent Gas Insert
GAS PRESSuRE
TESTING
The appliance must be isolated from the gas supply piping system by closing its individual manual shut off valve during any pressure testing of the gas supply piping system at test pressures equal to or less than 1/2 psig. (3.45 kPa).
INSTALLATION INTO A
SOLId FuEL BuRNING
FIREPLACE OR
FACTORY BuILT
FIREPLACE
The L390E / HZI390E Gas Inserts have been tested and approved to be vented into any masonry fireplace or approved solid fuel burning factory built fireplace that will allow the insert to physically fit into the firebox. Refer to "Minimum
Fireplace Dimensions" section for minimum fireplace clearances.
If the factory built fireplace* height is too low for your Insert, you may remove the smoke baffle plate, damper, refractory (firebricks), glass doors, screen rails, screen mesh and log grates from the factory built fireplace as long as these items are saved and are reinstalled in the event that the Insert is removed.
Smoke shelves, shields and baffles may be removed if attached by mechanical fasteners.
If any part is removed it must not weaken the structural integrity of the factory built fireplace.
NOTE: Any alterations made to the listed solid fuel burning factory built fireplace may void the listing of the fireplace.
*Check with your local inspector before commencing with this installation.
Installer must mechanically attach the supplied label to the inside of the firebox of the fireplace into which the gas fireplace insert is installed.
" WarninG: This fireplace has been converted for use with a gas fireplace insert only and cannot be used for burning wood or solid fuels unless all original parts have been replaced, and the fireplace re-approved by the authority having jurisdiction."
BEFORE YOu START
Safe installation and operation of this appliance requires common sense, however, we are required by the Canadian Safety Standards and ANSI Standards to make you aware of the following:
installation
General Safety Information
1) The appliance installation must conform with local codes or in the absence of local codes, with CAN/CGA B149 (in Canada) or the National Fuel Gas Code ANSI Z223.1 in the U.S.A. This appliance should be installed by a qualified gas fitter technician only.
2) installation and repair should be done by a qualified service person.
3) The appliance should be inspected before use and at least annually by a professional service person. More frequent cleaning may be required due to excessive lint from carpeting, bedding material, animal hair, etc.
It is imperative that control compartments, burners and circulating air passageways of the appliance be kept clean.
4) See general construction and assembly instructions. This appliance may only be installed in a vented, noncombustible fireplace.
5) This appliance is Listed for bedroom installations when used with a Listed Millivolt
Thermostat. Some areas may have further requirements, check local codes before installation.
6) Always connect this insert to a vent system venting to the outside of the building envelope. Never vent to another room or inside a building. Make sure that the vent is properly sized and is of adequate height to provide the proper draft.
7) Inspect the venting system annually for blockage and any signs of deterioration.
8) Any glass removed for servicing must be replaced prior to operating the appliance.
9) To prevent injury, do not allow anyone who is unfamiliar with the operation to use the fireplace.
10) Due to high temperatures, the appliance should be located out of high traffic areas and away from furniture and draperies.
Children and adults should be alerted to the hazards of high surface temperatures, especially the fireplace glass and gold trims, and should stay away to avoid burns or clothing ignition. Young children should be carefully supervised when they are in the same room as the appliance. Clothing or other flammable material should not be placed on or near the appliance.
Emissions from burning wood or gas could contain chemicals known to the State of
California to cause cancer, birth defects or other reproductive harm.
9
installation
INSTALLATION
CHECkLIST
Before installing vent system ensure that the damper plate is open and secure to prevent the damper plate from falling down and crushing the liner.
The Regency Gas Insert is installed as listed.
1) Check all clearances to combustibles, (Refer to sections "Minimum Fireplace Dimensions and
Clearances to Combustibles)
2) Make the gas connection. (Refer to section "Gas
Connection")
3) Install the two 3" flue liners (intake and exhaust) to the sliding connector plate. (Refer to section
"Flue Liner Installation.")
4) Slide the unit half way into the fireplace.
5) Pull the vent connector plate through the tapered brackets and fasten to the front plate. Refer to section "Flue Liner Installation.")
6) Slide the unit fully into the fireplace. Level if necessary.
7) Install 4-AA batteries into receiver or optional
AC power adaptor.
8) Test gas pressure (Refer to section "Gas Pipe
Pressure Testing"). Check aeration system
(Refer to section "Gas Insert Aeration System").
9) Install standard and optional features. Refer to the following sections: a. Brick Panels b. Enamel Panels c. Log Set d. Glass Crystals e. Spa stones f. Low Profile Faceplate g. Optional Screen
10) final check: Before leaving this unit with the customer, the installer must ensure that the appliance is firing correctly. This includes:
a) Clocking the appliance to ensure the correct firing rate.
b) Adjusting the primary air, if required, to ensure that the flame does not carbon. See
"Gas Insert Aeration System" section.
c) Ensuring that the appliance is venting correctly.
mATERIALS REquIREd
No electrical power supply is required for the gas control to operate. A 120 Volt AC power cord is hooked up to the fan(if installed). Plug the 3 wire cord into a suitable receptacle.
do not cut the
ground terminal off under any circumstances.
When connected with 120 volts, the appliance must be electrically grounded in accordance with local codes, current version of CSA C22.1 (in Canada) or in the absence of local codes, with the National
Electrical Code ANSI/NFPA 70-1987.
mINImum FIREPLACE dImENSIONS
The minimum fireplace clearances & dimensions for the Regency gas insert are shown in the following diagrams:
Low
Profile
Faceplate
B
Max Lentil
Bar Depth
A
10"
A
E
C
D
Height
B
20"
Depth
C
15.5"
Width
(rear)
D
22"
Width
(front)
E
30"
10
L390E / HZI390E Direct Vent Gas Insert
installation
mINImum CLEARANCES TO COmBuSTIBLES the clearances listed below are Minimum distances unless otherwise stated:
a major cause of fires is failure to maintain required clearances (air space) to combustible materials. it is of the greatest importance that this decorative gas appliance be installed only in accordance with these instructions.
Clearance:
A: Sides
B: Ceiling
C: mantel (min. Height) dimension
6" / 152 mm
60" / 1524 mm side of unit top of unit
measured From: d:min. Hearth Width
*12" / 305mm
15" / 381mm
14" / 356mm
From top of unit, or 32" from bottom of unit
From top of unit, or 35" from bottom of unit
E: min. Hearth Length
G: max. mantle depth k: min. Alcove Width
L: max. Alcove depth
40"/ 1016mm
0 -12" / 305 mm
54" / 1372 mm
36" / 914 mm
@ 44" (1118mm) from bottom of unit
m: mantel deflector
3-1/2"/ 89mm
note: 40” (1016MM) wide x 14” (356mm) deep hearth is required, unless the unit is raised
6” (152.4 mm) off the floor surface.
*An optional 3-1/2" deflector, reduces the mantel height to 32" from bottom of unit
@ 1"depth.
B
C
D
G
Diagram 1
E
K
A
M
L
Mantel clearances WitHout deflector Mantel clearances WitH 3-1/2" deflector
Allowable
Mantel Area
Allowable
Mantel Area
15" Min
From Top of
Door
Opening
38
36
34
32
30
28
26
24
22
20
18
16
14
12" Min
From Top of
Door
Opening
38
36
34
32
30
28
26
24
22
20
18
16
14
12
35"
From bottom of unit
32"
From bottom of unit
Diagram 2
WARNING
Although this appliance passes safety certification, the hearth in front of the fireplace becomes very hot when the fireplace heats. Do not use the hearth as a seat or shelf.
Diagram3
Note: A 3-1/2" mantel deflector to reduce mantel height to 32" from bottom of unit
@ 1"depth.
A noncombustible mantel may be installed at a lower height if the framing is made of metal studs covered with a noncombustible board.
11
L390E / HZI390E Direct Vent Gas Insert
installation
GAS CONNECTION
GAS CONNECTION WARNING:
Only persons licensed to work with gas piping may make the necessary gas connections to this appliance.
The Air Intake pipe must be attached to the inlet air collar of the termination cap.
part # description
948-305 3" Flex - 35 ft.
946-529 Co-linear DV Vertical
Termination Cap
1) If the appliance is to be installed into an existing chimney system, thoroughly clean the masonry or factory built fireplace.
2) The appliance is provided with an opening on the left hand side of the control compartment.
A 3/8" NPT gas supply pipe must be brought near this inlet hole.
3) Locate the center point where the vent will pass through the chimney above the appliance. Move the appliance into the exact location where it is to be installed. Ensure that the Insert is level.
4) Do not cut any sheet-metal parts of the fireplace, in which the gas fireplace insert is to be installed.
5) If the factory-built fireplace has no gas access hole(s) provided, an access hole of 1-1/2"
(37.5mm) or less may be drilled though the lower sides or bottom of the firebox in a proper workmanship like manner. This access hole must be plugged with a non-combustible insulation after the gas supply line has been installed.
Air
Intake
alternate approved caps
46DVA-VC Vertical Termination Cap
46DVA-VCH High Wind Cap
46DVA-GK 3" Co-linear Adaptor with flashing
In areas of consistently high winds, we recommend using the Simpson Dura-Vent System (46DVA-GK adapter and 46DVA-VCH high-wind cap).
The Air Intake pipe must be attached to the inlet air collar of the termination cap.
Exhaust
Flue
VENTING
THE APPLIANCE muST NOT BE
CONNECTEd TO A
CHImNEY FLuE SERVING A
SEPARATE SOLId FuEL
BuRNING APPLIANCE.
This appliance is designed to be attached to two
3" (76mm) co-linear aluminium flex running the full length of the chimney. The flue length must be a minimum length of 8 ' (2.44m) and a maximum of
35' (10.7m). See chart for minimum distances from roof. Periodically check that the vent is unrestricted.
Masonry chimneys may take various contours which the flexible liner will accommodate. However,
keep
the flexible liner as straight as possible, avoid unnecessary bending.
12
L390E / HZI390E Direct Vent Gas Insert
installation
FLuE / VENT INSTALLATION
must
Intake Liner
Exhaust Liner
Care must be taken to ensure that this gasket remains intact to prevent flue
4) Use the Flue Connector Slide Tool to slowly pull the Flue Connector
Plate forward as you move the Insert rearward into the Fireplace Chase.
1) Detach the Flue Connector Plate from the unit by removing the
Connector Plate Screws and sliding the Flue Connector Plate forward
and off the unit.
Flue Connector
Slide Tool
Flue Connector
Screws
Flue Connector
Plate
Flue Connector
Plate Guides
Flue Connector
Connector plate screws
Flue Connector Plate
2) Attach the Flue Liners onto the Flue Connector Plate using sealant and gear clamps, then fasten with 3 screws.
See the section in this manual on Venting installation.
3) Position the unit in front of the fireplace opening, start the Flue Connector Plate into the Flue Connector Plate Guides.
Intake Liner
Exhaust Liner
Gear Clamps
Vent Connectors
Flue Connector Slide Tool
5) When the Flue Connector Plate is close to the front of the unit, engage the Flue Connector Screws and carefully tighten the Flue Connector
Plate the final amount.
** Make sure the Rear Tabs connect into their respective slots in the Flue
Connector Plate. Failure to do so will result in flue gas leakage and degrade the operation of the unit ** (See diagram below of location.)
The Flue connection is complete when the Flue Connector Plate is fully forward and the Rear Tabs are fully engaged.
6) Remove the Flue Connector Tool and store for future use.
Rear tabs fully engaged
Properly installed Flue
Connector Plate
Flue Connector
Slide Tool
Flue Connector
Screws
Flue Connector
Plate
Flue Connector
Plate Guides
Flue Connector
Plate Gasket
WarninG:
Failure to position the parts in accordance with these diagrams or failure to use only parts specifically approved with this appliance may result in property damage or personal injury.
L390E / HZI390E Direct Vent Gas Insert
13
Rear tabs fully engaged
Properly installed Flue
Connector Plate
installation
LEVELING LEG AdjuSTmENT
The L390E / HZI390E inserts are equipped with 4 levelling legs that are accessible while the appliance is in its final installation position. The unit can be adjusted up to 2" (51mm). The faceplate must not be installed to do this adjustment, if installed, remove faceplate.
Remove left and right side filler pieces.The rear levelling bolts are located in the back corners of the firebox and can be adjusted using a 7/16" wrench. Rotate the bolts clockwise to raise the rear of the firebox.
The front levelling bolts are adjusted before installing the faceplate.
Located on the left on right of the outer shell, they can also be adjusted using a 7/16" deep socket with extension.
When the appliance is in position, adjust the bolts to level the appliance, making sure that the appliance is also level and is sitting on all 4 bolts to prevent rocking.
Leveling Legs Rear
Leveling Legs Front
14
L390E / HZI390E Direct Vent Gas Insert
installation
AIR SHuTTER AdjuSTmENT
Air Shutters are required to increase or decrease the amount of air that is mixed with the fuel before combustion. This will have an affect on how well the fuel combusts and how the flame physically appears.
Low primary air will leave a taller, yellower flame while higher primary air will leave a lower, bluer flame.
This setting is largely for appearance, however, not enough primary air may lead to carboning, sooting or a flame that reaches the top of the firebox.
Situations that may require more primary air are; units that are burning propane, units installed at higher elevations or units that are run on high most of the time.
The L390E / HZI390E is equipped with an air shutter that is accessible from outside the firebox and can be adjusted during operation.
Aeration adjustments should only be made after the unit has been on for 30 minutes to 1 hour.
Slide the Air Shutter Lever towards you to increase the primary air setting.
Slide the Air Shutter away from you to decrease the primary air setting.
Below you will see a chart showing the minimum primary air settings.
These are set from the factory, but due to fuel conversions or installation conditions, the air setting may need to be adjusted.
unit
L390E
L390E
HZI390E
HZI390E
fuel type
NG
LP
NG
LP
Min. air setting
3/16" (5mm)
1/4" (6mm)
3/16" (5mm)
1/4" (6mm)
Air Shutter
Air Shutter Lever
Firebox cut-away to show location of the Air Shutter
1) Slide the Air Shutter Lever towards you to increase the primary air setting.
2) Slide the Air Shutter away from you to decrease the primary air setting.
Below you will see a chart showing the minimum primary air settings.
Close
Burner Mounting
Bracket
Gas Orifice
Open
CAUTION: Carbon will be produced if air shutter is closed too much.
note: any damage due to carboning resulting from improperly setting the aeration controls is not covered under warranty.
Note: Aeration Adjustment should only be performed by an authorized
Regency Installer at the time of installation or service.
Unit Front
Push to close - Pull to open
Unit Back
15
L390E / HZI390E Direct Vent Gas Insert
installation
L390E-NG / HZI390E-NG
SYSTEm dATA
Min. Supply Pressure 5" WC (1.25 kpa)
Manifold Pressure
Orifice Size
Maximum Input
3.5" WC (0.87 kpa)
#35 DMS
31,000 Btu/h
(9.09 kW)
Burner
Pilot
Flame Sensor
Ignitor
L390E-LP / HZI390E-LP
SYSTEm dATA
Min. Supply Pressure 11" WC (2.73 kpa)
Manifold Pressure 10" WC (2.49 kpa)
Orifice Size
Maximum Input
#53 DMS
31,000 Btu/h
(9.09 kW)
Note: If you have an incorrect flame pattern, contact your Regency instructions.
®
dealer for further incorrect flame pattern will have small, probably yellow flames, not coming into proper contact
with the rear burner or flame sensor.
HIGH ELEVATION
This unit is approved for altitude 0 to 4500 ft. (CAN1
2.17-M91).
GAS LINE
INSTALLATION
Since some municipalities have additional local codes it is always best to consult with your local authorities and the CAN/CGA B149 installation code.
For USA installations follow local codes and/or the current National Fuel Gas Code, ANSI Z223.1.
When using copper or flex connectors use only approved fittings. Always provide a union so that gas lines can be easily disconnected for servicing.
Flare nuts for copper lines and flex connectors are usually considered to meet this requirement.
note: a shutoff / dante valve should be supplied in or near the unit (or as per local codes) for ease of servicing this appliance.
iMportant: always check for gas leaks with a soap and water solution or gas leak detector. do not use open flame for leak testing.
GAS PIPE PRESSuRE
TESTING
The appliance must be isolated from the gas supply piping system by closing its individual manual shut-off valve during any pressure testing of the gas supply piping system at test pressures equal to or less than 1/2 psig. (3.45 kPa). Disconnect piping from valve at pressures over 1/2 psig.
The manifold pressure is controlled by a regulator built into the gas control, and should be checked at the pressure test point.
Note: To properly check gas pressure, both inlet and manifold pressures should be checked using the valve pressure ports on the valve.
1) Make sure the valve is in the "OFF" position.
2) Loosen the "IN" and/or "OUT" pressure tap(s), turning counterclockwise with a
1/8" wide flat screwdriver.
3) Attach manometer to "IN" and/or "OUT" pressure tap(s) using a 5/16" ID hose.
4) Light the pilot and turn the valve to "ON" position.
5) The pressure check should be carried out with the unit burning and the setting should be within the limits specified on the safety label.
6) When finished reading manometer, turn off the gas valve, disconnect the hose and tighten the screw (clockwise) with a 1/8" flat screwdriver.
Note: Screw should be snug, but do not over tighten.
1) Manual high/low adjustment
2) Pilot adjustment
3) Outlet Pressure Tap
4) Inlet Pressure Tap
5) Pilot Outlet
6) Main Gas Outlet
7) Main Gas Inlet
4
5
885 S.I.T. VALVE dESCRIPTION
6
3
2
7
1
16
L390E / HZI390E Direct Vent Gas Insert
THIS CONVERSION MUST BE DONE BY A QUALIFIED GAS FITTER
IF IN DOUBT DO NOT DO THIS CONVERSION!
WARNING
This conversion kit shall be installed by a qualifi ed service agency in accordance with the manufacturer’s instructions and all applicable codes and requirements of the authority having jurisdiction. If these instructions is not followed exactly, a fi re, explosion or production of carbon monoxide may result causing property damage, personal injury or loss of life. The qualifi ed service agency is responsible for the proper installation of this kit. The installation is not proper and complete until the operation of the converted appliance is checked as specifi ed in the manufacturer’s instructions supplied with the kit.
1 911-011
1 904-947
1 918-590
1 908-528
Conversion Kit 396-972 includes:
Stepper Motor LP for 885 SIT
Orifi ce #53
Decal - Conversion to LP
Label Propane
Before you begin:
Shut off the gas supply to the unit.
Disconnect all electrical supply to the unit.
Always let the appliance cool to room temperature before servicing.
1) Remove the left side control cover.
Cable from motor
3) Disconnect the Cable coming from the Pressure Regulator Motor.
Side control cover
The valve in the L390E is attached using 2 screws and 2 hooks located below the valve. Loosening the screws part way and lift the valve to disengage the hooks.
The valve will then hinge outward allowing access to the components and pressure taps located on the top of the valve without completely removing the valve.
4) Remove and discard 2 Pressure regulator screws A (T20 or slot), Pressure Regulator B, Spring and Diaphragm C.
5) Ensure the rubber gasket, which is prefi tted as part of the Assembly, is properly positioned. Install the new Pressure Regulator using the 2x
M4 x .7 screws supplied. Tighten the screws to 25lb-in. In the event that the screw threads are cross threaded or stripped, replace the valve assembly.
Install the enclosed propane identifi cation label to the valve body where it can be easily seen.
2) Loosen both screws at the top of the valve about ½ way out. Lift the valve body and lean outward. The Valve Brackets will rest open as shown on the right.
L390E / HZI390E Direct Vent Gas Insert
919-061
1 07/20/11
17
5) Ensure the rubber gasket, which is prefi tted as part of the Assembly, is properly positioned. Install the new Pressure Regulator using the 2x
M4 x .7 screws supplied. Tighten the screws to 25lb-in. In the event that the screw threads are cross threaded or stripped, replace the valve assembly.
Install the enclosed propane identifi cation label to the valve body where it can be easily seen.
6) Re-attach the Pressure Regulator wire, and re-situate the Gas Valve, secure the screws that fasten the Gas Valve Mounting Brackets.
7) Remove burner (see burner removal section in manual).
8) Using a 3/8” socket wrench, loosen and remove the main gas orifi ce.
Replace with the LP gas orifi ce. Confi rm the orifi ce size marked on the
Orifi ce with the Rating Label on the appliance
11) Re-tighten the pilot target hex fi tting until the pilot target aligns with the fl ame sensing rod.
Important: DO NOT OVERTIGHTEN - this can cause the pilot hood to miss the fl ame sensor.
12) Ensure the pilot light is in the correct orientation to the Burner.
Reconnect the gas and electrical supply to the appliance. Start the appliance. (see section on Lighting Instructions) Ensure that pilot and burner ignition is completed without delay. Check both your inlet and outlet pressures at full load. With a soapy solution, leak test the entire system. Verify both the correct fl ame and pilot appearance.
13) See Gas Pipe Pressure Testing in this manual.
14) Adjust aerations settings - see Air Shutter Adjustment section in the manual.
Installer Notice:
These instructions must be left with the appliance.
Pilot Orifi ce – SIT Pilot Equipped Systems
(see section on SIT Pilot Equipped Systems below)
9) Pull off the pilot cap to expose the pilot orifi ce.
10) Unscrew the pilot orifi ce with the allen key; then replace with the LPG pilot orifi ce and the pilot cap, provided in the kit.
18
919-061
2
L390E / HZI390E Direct Vent Gas Insert
07/20/11
Note: Instructions on installation are only required if fan was not installed with L390E or HZI390e only. To access the side and rear access panels both the gas and venting (see vent/fl ue installation in this manual) will need to be disconnected for proper removal. There is no access to the blower from the front of this appliance.
4) Install the thermodisc by sliding it into the bracket as shown below in
Diagram 4.
Before you begin:
Shut off the gas supply to the unit.
Disconnect all electrical supply to the unit.
Always let the appliance cool to room temperature before servicing.
1) Remove 7 screws and loosen 5 screws along the bottom to remove fan access panel -see Diagram 1a
Remove 4 screws to remove side access panel - see Diagram 1b
= Remove
= Loosen
Thermodisc
Diagram 4
5) Thermodisc should be installed with red wires front and back as shown below in Diagram 5.
Diagram 1b
Diagram 1a
2) Position gasket between fan and back access panel as shown below in
Diagram 2.
Diagram 5
6) Install a grommet where the wires pass through the side access panel.
Grommet
Diagram 2
3) Secure fan and gasket to back access panel with 3 screws in locations shown below in Diagram 3.
Diagram 6
7) Connect the wires from the wire harness to the fan terminals (see
Diagram 7a)and connect the other end to the wires of the fan control box
(see Diagram 7b).
See wiring diagram on next page.
L390E / HZI390E Direct Vent Gas Insert
919-019
Diagram 3
1
Fan Terminals
Diagram 7a
Fan Control Box
Diagram 7b
05/10/11
19
L390E / HZI390E installation
Note: Ensure that the two wires that go to the fan control box go through the grommet installed in Step 6.
Fan
120V AC
60 Hz
Neutral
Live
Black
Ground
Black
Ground
ON
Green
OFF
Black Black
Fan Speed
Controller
Red
Red
Fan Thermodisc
(normally open)
8) Secure the green ground wire to the ground lug on the unit, just left of the thermodisc location - see Diagram 8 below.
10) Install fan control box through the backing plate of the faceplate (see installation instructions in this manual to install on unit. Secure the knob in the front of the faceplate with a washer and a bolt.
Diagram 10
Ground wire
Thermodisc
11) Install the knob cover over the knob.
Diagram 8
9) Bundle wires together and secure to the unit with a wire clip, one at the base of the side access and one on the back of the fan access panel.
Diagram 9a
Side Access
Clip
Back panel
Clip
Diagram 9b
Diagram 11
Side of faceplate
12) Reverse Step 1.
13) Attach power cord to side of faceplate with grommet.
WARNING
Electrical Grounding Instructions
This appliance is equipped with a three-prong (grounding) plug for your protection against shock hazard and should be plugged directly into a properly grounded three-prong receptacle. Do not cut or remove the grounding prong from this plug.
20
919-019 2
installation
WIRING dIAGRAm
This heater does not require a 120V A.C. supply for operation. In case of a power failure, the burner switch and the optional remote control/thermostat will continue to operate. However, a 120V A.C. power supply is needed for the fan/blower operation.
(do not cut the ground terminal off under any circumstances.)
PROFLAmE REmOTE SYSTEm GTm (L390E / HZI390E)
Proflame System
886 GTMF
SureFire™ Switch
0.880.001
0.584.907
Thermostat
(Optional)
See optional wall thermostat installation in this manual.
GtM reMote sYsteM - iMportant: The AA batteries in the receiver operate the unit. If the batteries become weak, they will need to be replaced with quality AA alkaline batteries. The unit will not operate without AA batteries.
CAuTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation.
Caution: Ensure that the wires do not touch any hot surfaces and are away from sharp edges.
21
L390E / HZI390E Direct Vent Gas Insert
installation an optional ac power adaptor may be installed as a constant power source for the surefire system.
IMPORTANT: Recommend removing the 4-AA batteries in the SureFire receiver.
This will avoid battery leakage and power drainage. 4-AA Battery pack may be re-installed into receiver during power outages.
NOTE: For all Gas Fireplaces 120 volt power must be brought to the receptacle box inside the bottom of the firebox (provided with the unit).
All Freestanding
Gas Stoves & Gas Inserts will need a receptacle box located outside / near the unit so that the AC Power Adaptor can be plugged in.
Install ac adaPtOR WIth suREfIRE Wall REcEIvER sWItch Only - (WIthOut REmOtE)
1)
see remote installation page in owners manual.
2) Connect the male end from AC adaptor to the female end
tagged “DC Supply” on wiring harness in unit.
3)
Plug AC adaptor into 120V wall outlet (or into 120V receptacle if installed inside the gas fireplace firebox).
4) Neatly tuck any loose AC Power Adaptor wires neatly underneath / inside the appliance.
Note: Ensure that wires do not touch the underside of the firebox
(keep wires away from the heat as much as possible).
Install ac adaPtOR WIth suREfIRE PROflamE Gt / Gtm REmOtE
1)
Connect the male end of the AC adaptor to the female end of the wire adaptor (supplied with AC adaptor) together as shown .
3)
Plug in wire adaptor to FCM - COM connector - be careful not
to damage ends. This only fits one way.
Wire adaptor
AC adaptor
2)
Locate FCM - COM connector on the Remote wire harness -
see manual for location in unit.
AC adaptor wire adaptor
FCM - COM
4)
Plug AC adaptor into 120V wall outlet (or into 120V receptacle if installed inside the gas fireplace firebox).
5) Neatly tuck any loose AC Power Adaptor wires neatly underneath / inside the appliance.
Note: Ensure that wires do not touch the underside of the firebox
(keep wires away from the heat as much as possible).
FCM - COM
22
919-063
1
installation
PROFLAmE REmOTE SYSTEm GTmF WITH FAN (L390EB / HZI390EB)
Proflame System
Configuration
886 GTMF
Wire Diagram
SureFire™ Switch
0.584.907
Thermostat
(Optional)
See optional wall thermostat installation in this manual.
Ground
Neutral
120V AC
60 Hz
Live
Black
Black
Ground
ON
Green
OFF
Black Black
Fan Speed
Controller
Fan
Red
Red
Fan Thermodisc
(normally open)
GtMf reMote sYsteM - iMportant: The 120V fan control module serves as the power source for this unit. The AA batteries in the receiver only serve as a backup in case 120 volt power lost within the home.
CAuTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation.
Caution: Ensure that the wires do not touch any hot surfaces and are away from sharp edges.
23
L390E / HZI390E Direct Vent Gas Insert
installation
FAN WIRING dIAGRAm
FOR uSE WITH THE OPTIONAL 396-917 FAN FOR L390E/HZI390E)
Grounding
Lug Detail
Lockwasher
Star washer
Star washer nut
Ground wire from fan nut
Ground wire from power cord
CAuTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation.
Ground
120V AC
Neutral
Live
Ground
Green
Red Black
ON
Minimum Convection
Air Temp. Switch
Fan
OFF
Black
Rotary Speed
Control
Caution: Ensure that the wires do not touch any hot surfaces and are away from sharp edges.
24
L390E / HZI390E Direct Vent Gas Insert
OPTIONAL WALL THERmOSTAT INSTALLATION
installation
This installation must be completed during initial install with the side access panel removed.
A wall thermostat may be installed if desired.
Recommended: Mount thermostat beside unit receiver.
1) Run wires from thermostat into the unit using the appropriate wire gauge - see chart below.
Thermostat Wire Table
Recommended Maximum Lead Length
(Two-Wire) When Using Wall
Thermostat (CP-2 System)
Wire Size
14 GA.
16 GA.
18 GA.
20 GA.
22 GA.
Max. Length
50 Ft.
32 Ft.
20 Ft.
12 Ft.
9 Ft.
caution do not wire millivolt thermostat wires to 120V wire.
2) Remove the green wire marked (TH) at the white connector - shown below.
4) Connect one thermostat lead to male connector using female spade connector - see pic below.
Disconnect TH wire
3) Connect one thermostat lead to female connector, using male spade connector - see pic below.
When complete turn remote receiver to the ON position.
Unit will now operate using the wall thermostat.
25
L390E / HZI390E Direct Vent Gas Insert
installation
Evenly spread the Glass Crystals or optional Ceramic Spa Stones over the burner. Ensure the crystals (or stones) do not overlap too much as this will effect the fl ame pattern.
IMPORTANT NOTE:
Only the supplied approved Glass Crystals and Ceramic Spa Stones are to be used with these fi replaces. Use of any other type of glass crystals or stones can alter the unit's performance, any damage caused by the use of any unapproved glass or stones will not be covered under warranty.
When using Ceramic Spa Stones DO NOT cover burner ports or pilot light that lead to pilot fl ame. Ensure the crystals or stones do not overlap excessively as this will effect the fl ame pattern.
Unit
HZ54E / HZ54EPV
*Glass Crystals
3 lbs
HZ42 / HZ42E / HZ40E 2 lbs
HZ42ST / HZ42STE
HZ42STEPV
2 lbs
BURNER PACKAGES
Ceramic Spa Stones
1 lb Glass + 2 packages (140 spa stones)
1 lb Glass + 1 package (70 spa stones)
1 lb Glass + 1 package (70 spa stones)
HZ30E **
HZI234E ***
1 lb
3/4 lb
HZI390E/ HZI390EB * 7 lbs [4 lbs burner + 3 lbs fi rebox]
HZI540EB * 8 lbs [4 lbs burner + 4 lbs fi rebox]
HZO42/HZO42 (AUS) 3 lbs
1 lb Glass + 1 package (70 spa stones)**
3/4 lb Glass + 1 package 70 spa stones)***
2 lb Glass + 1 package (70 spa stones)
2 lb Glass + 1 package (70 spa stones)
Not Approved
L676S
P33S/P33SE ****
1 lb
1 lbs
PTO30 */ Plateau Series 10 lbs
1 package = (70 spa stones)
1 package = (70 spa stones)****
Not Approved
PTO60*
U32S / U32SE
20 lbs
1 lb
Not Approved
1 package = (70 spa stones)
E33S 1 lb 1 package = (70 spa stones)
NOTE: * Glass Crystals are available in 1lb and 5lb bags. All units come standard with Cobalt Blue glass crystals except:
* HZO42 comes with Copper glass crystals.
* HZI390E, HZI390EB, HZI540EB, PTO30, PTO60 & Plateau Series do NOT include glass crystals with units. Must purchase separately.
• 1 Ceramic Spa stone package contains 70 stones.
• 1 Ceramic Garden stone package contains 50 stones.
** Recommended - use only 40 of the 70 ceramic stones on the HZ30E burner.
*** Recommended - use only 24 of the 70 ceramic stones on the HZI234E burner.
**** Recommended - use only 50 of the 70 ceramic stones on the P33S/P33SE burner.
Glass Crystals shown on Burner
For Units HZ54E, HZ54EPV, HZ42ST, HZ42STE, HZ42STEPV,
HZI234E, HZ42E, HZ42, HZ40E, HZ30E,
HZO42, HZO42 (AUS) PTO30, PTO60 Plateau Series only
Optional Ceramic Spa Stones + Glass Crystals shown on burner.
For Units HZ54E, HZ54EPV, HZ42ST, HZ42STE, HZ42STEPV,
HZI234E, HZ42, HZ42E, HZ40E, HZ30E only
Glass Crystals shown on Burner
For units P33S, P33SE, L676S, U32S, U32SE, E33S only
Optional Ceramic Spa Stones shown on burner.
For units P33S,P33SE L676S, U32S, U32SE, E33S only
26
918-753j
Glass Crystals shown on Burner and Firebox Floor
For Units HZI390E, HZI390EB, HZI540EB only
1
caution
DO NOT place spa stones over pilot and burner ports.
installation
No spa stones in this area.
27
L390E / HZI390E Direct Vent Gas Insert
installation
FOR FIREBOX BASE (AROUND BURNER)
FOR FIREBOx BASE (AROuNd BuRNER)
Unit
HZ54E / HZ54EPV
Firebox (Around Burner) Packages
Glass Crystals
6 lbs
HZ42 / HZ42E / HZ40E 5 lbs
HZ42ST / HZ42STE / HZ42STEPV 5 lbs
HZ30E
HZI540EB
2 lbs
4 lbs
Pebbles
2 packages (6 x bags pebbles)
2 packages (6 x bags pebbles)
2 package (6 x bags pebbles)
1 package (3 x bags pebbles)
1.5 packages (4 x bags pebbles)
HZI390E/ HZI390EB
HZI234E
HZO42 / HZO42 (AUS)
P33S / P33SE
U32S / U32SE
E33S
3 lbs
2 lbs
3 lbs
3 lbs
3 lbs
3 lbs
1 package (3 x bags pebbles)
1 package (3 x bags pebbles)
1 package (3 x bags pebbles)
1 package (3 x bags pebbles)
1 package (3 x bags pebbles)
1 package (3 x bags pebbles)
There are 2 optional packages to choose from to cover the fi rebox base:
1) Natural River Pebbles
2) Glass Crystals (4 colors available)
Spread the pebbles / crystals evenly on the exposed base of the fi rebox. Pebbles are NOT to be placed anywhere on the burner or over top of the
Glass Crystals or optional Ceramic Spa Stones.
IMPORTANT NOTE: Only the supplied and approved pebbles / glass crystals are to be used with these fi replaces. Use of any other type of pebbles, glass crystals or other material can create a danger and will void the warranty.
Natural River Pebbles shown surrounding the a Horizon Burner
28
918-753j
River Pebbles shown surrounding a Sunrise Burner
2
Glass Crystals shown surrounding the Burner
L390E / HZI390E Direct Vent Gas Insert
08/18/11
Read the instructions below carefully and refer to the images. If the logs are broken do not use the unit until they are replaced. Broken logs can interfere with pilot operation.
Improper positioning of the logs may create carbon build-up and can alter the unit's performance which is not covered under warranty.
*Satin black paint is included if touch ups are required.
2
1 Rear Bottom Left Log
2 Right Upright Log
3 Front Log Piece
4 Front Angled Log Piece
5 Back Top Log
6 Front Left Cross Log
1
6
3
5
4
1) Identify Log 1 pins on left side of log burner in unit - see below.
3) Position Log 1 on burner pins as far forward on the back pin as possible and as far to the left as the left pin allows.
Log 1 pins on burner tray
2) Identify corresponding locators on bottom of Log 1 - see below.
4) Position Log 2 on burner pins located in the right rear corner. When seated, Log 2 should sit fl at and not rock.
Log 1 locators
1 03/30/11
29
L390E installation
LOG INSTALLATION
5) Position Log 3 in front and to the right of Log 1. Log 3 fi ts in a recess in the burner tray. Pull log forward on the burner tray until it rests against the ridge in the burner tray shown below.
8) Identify the locators for Log 5 - a pin on Log 1 and a cavity in the front right corner on the burner tray as shown below.
1
3
Ridge in burner tray (highlighted)
6) Position Log 4 in front and to the right of Log 3. Log 4 fi ts in a recess in the burner tray. Pull log forward on the burner tray until it rests against the ridge in the burner tray shown below.
Pin on Log 1 (highlighted) Cavity in burner tray (highlighted)
9) Orient Log 5 as shown below - then match up locators on log with those in the fi rebox (indicated above).
4
10) Correct positioning of Log 5 is shown below.
Ridge in burner tray (highlighted)
7) When installed - ensure the air gap at the rear of the log is maintained - as indicated by arrow below.
Log 5 - correct position L
Log 5 - correct position R
919-008
30
2
Log 5 - correct position installed
03/30/11
L390E / HZI390E Direct Vent Gas Insert
LOG INSTALLATION
11) Match up pin on Log 5 with locator on Log 6 as shown below.
L390E installation
6
5
12) Place Y of Log 6 as shown below.
6
1
"Y" in Log 6
5
Final Install
919-008
L390E / HZI390E Direct Vent Gas Insert
3 03/30/11
31
installation
STANdING PILOT ANd HEAT ExCHANGE RETuRN
The L390E / HZI390E use a heat exchanger and efficient combustion technology to provide extreme heating efficiencies. The more efficient an appliance becomes, the lower the flue gas temperatures becomes.
On start-up, flue temperatures are required to initiate venting action.
Here are some considerations when setting up the L390E / HZI390E:
1) When operating the unit in temperatures below 50
° F, run the pilot in
"Standing Pilot" mode, by setting the Surefire™ switch to ON.
The switch is located to the bottom left of the Firebox Door.
Move the switch to the right to run in Standing Pilot mode, to the left to run in Intermittent Pilot (electronic ignition) mode. This will aid in keeping the flue slightly warmer than the outside air, making start up a smoother process.
REmOVING THE HEAT ExCHANGER RETuRN
1) Remove the panels if they are already installed. Remove one screw in the upper left and upper right of the firebox. If the unit has been previously operated, spray these screws with WD-40. Once the screws have been removed, lower the front edge of the exhaust baffle and pull towards you. There are 3 screws at the rear of the exhaust baffle that help to position the baffle and keep it straight during operation.
2) If the unit has been previously operated, spray the fasteners with WD-40 and let them sit for a few minutes. Remove the screw that holds the heat exchange return in place. Lower the front of the return and pull it forwards and then out of the heat exchanger. Keep it for future use. Reinsert the fastener from the location it came from to prevent leaks in the firebox.
Exhaust Baffle Screws (both sides)
Exhaust Baffle
Surefire switch for standing pilot
Standing
Pilot On/Off
2) When operating the unit in extreme cold climates, or at higher elevations, consider removing the "Heat Exchanger Return". This component is located in the Flue Outlet of the firebox and is designed to increase the operational efficiency of the Heat Exchanger. Removing this component decreases restriction in the venting system. This may aid in venting in locations where venting is challenged by higher elevations, difficult vent runs, very cold climates, or for operating the unit without such a high heat output into the run in which it is installed.
Screw Heat Exchanger Return
Exhaust Baffle
Screws help to locate the Exhaust Baffle when installing in the Firebox
Exhaust Baffle
Heat Exchanger Return
32
L390E / HZI390E Direct Vent Gas Insert
installation
BRICk PANEL INSTALLATION
Brick panels are soft and fragile. Use caution when handling the panels, being careful not to jar them or scratch the painted surfaces.
Firebox Liner Rear
Firebox Liner Right
Firebox Liner Left
3) Using a screw driver, loosen the fasteners holding the Firebox Liner Retainers and move them towards the center of the firebox. -see Diagram 1.
4) Remove the firebox liners from their packaging. Inspect them prior to installation to make sure they haven`t been damaged during shipping.
5) Install the rear brick panel, by placing it against the rear of the firebox.
The bottom of the brick panel rests on a small sheet metal lip, just above the air intake at the bottom rear of the Firebox. You will need to hold this panel in place while you install the right brick panel. Do not let go of the panel or it may fall forward and be damaged.
6) While holding the rear brick panel in place, slide the right along the side of the firebox toward the rear of the firebox. Each side Firebox Liner will sit upon a Firebox Liner Retainer and the top will be held between the
Exhaust Baffle and the side of the firebox.
Exhaust Baffle
Firebox Liner Retainers
Firebox Liners
1) Remove left/right filler sections and discard - see below.
Diagram 1
Upper Left of Firebox
Firebox Liner Left
Left /right filler sections.
2) Remove burner by removing left and right screws off the burner bracket.
Firebox Liner Right
Firebox Liner
Retainer (x2)
Lower Right of Firebox
7) Once one Firebox Liner Side is installed, you can release the Firebox
Liner Rear. The side Liner will hold the rear Liner in place. Install the Firebox Liner Left the same way you installed the Firebox Liner Right. Both side liners should be just slightly back from the front edge of the Firebox.
8) Snug the Firebox Liner Retainers up against the Firebox Liner Left &
Right. Using a screw driver, secure the screws that hold down each retainer.
9) Reinstall burner - see ceramic burner installation section in manual.
33
L390E / HZI390E Direct Vent Gas Insert
installation
ENAmEL PANEL INSTALLATION
Sheet metal components may have sharp edges. Please handle with care. The enamel panels require an insulation panel installed behind them. Failure to do so may result in an elevated operating temperature and premature failure of the appliance. The Insulation panels may contain fibre glass or ceramic elements. These may become airborne or stick to carpets and/or clothing. Handle with caution.
The use of work gloves and dust masks is recommended when handling panels and insulation.
Porcelain Liner Rear
Porcelain Panel Left
Insulation Panels
Side and Rear Panel
Positioning
Firebox Liner Retainers
Exhuast Baffle
Bottom Right of Firebox
Top Right of Firebox
1) Remove filler sections from right and left sides of burner and discard - see below.
Insulation Panel Rear
Insulation Panel Side (x2)
Porcelain Liner Right
4) Install the firebox liner Left, with the corresponding Insulation Panel by sliding it into the left side of the firebox. The rear flange of the liner must fit between the firebox liner rear and the firebox. You may have to push the liner against the firebox as you push it rearward.
5) Push the firebox liner retainers against the panels, pushing the panels tight against the firebox sides. Secure the screws that hold down the firebox liner retainers (x4).
6) Reinstall burner - see glass crystal burner removal section in manual.
Filler section
2) Using a screw driver, loosen the screws that hold down the Firebox Liner
Retainers (x4). Move the Firebox Liner Retainers toward the center of the
Firebox.
3) Place the insulation panels on the inside of their respective firebox liners.
Have both the rear liner and the right liner within reach of the Firebox.
The rear liner has one long edge with perpendicular lip and one long edge with a lip angled downward. The angled lip is the top of the panel.
The liner sits on a sheet metal ledge at the rear of the firebox, just above the air inlet near the bottom.
While holding the rear liner in place, slide the firebox liner right (and the corresponding insulation panel) into the right side of the Firebox. The side liners will sit on the firebox liner retainers and fit at the top in-between the firebox side and the exhaust baffle. The rear flange on the Firebox Liner
Side, sits between the rear liner and the firebox side. When the side liner is properly installed, the front edge should sit just inside the front edge of the firebox.
34
L390E / HZI390E Direct Vent Gas Insert
GLASS dOOR REmOVAL / INSTALLATION
installation
WARNING: do not operate the appliance with the glass panels removed, cracked or broken. Replacement of the glass panels should be done by a licensed or qualified service person.
1) Insert the door tool into the lower door latch.
Upper Door Hooks
Lower Door Latches
Door Attachment Point
Door Tool
2) Pull forward until the lower door latch is disengaged from the door frame.
3) Push downward until the Lower Door Latch is below the Door Frame.
4) Release the lower door latch until it reaches its resting point.
5) Remove the door tool and repeat steps 1-5 on the other lower door latch.
6) Pull the bottom of the door towards you until the door is angled away from the firebox by about 30
°. Lift the door up and over the upper door hooks.
7) To install the glass door - reverse steps.
Window Clip (x4)
Door Frame
Glass Gasket Retainer
Window Glass Gasket
Window Glass
Door Components
L390E / HZI390E Direct Vent Gas Insert
35
installation
L390E / HZI390E
Note: A mantel defl ector may be installed to reduce the minimum mantel height.
Refer to minimum clearances in the installation manual.
If not installing the mantel defl ector - proceed to step 3.
1) Line up the mantel defl ector (tabs to the back) with the Low Profi le backing plate.
4) Install front faceplate and secure to the unit with 4 screws in locations shown below.
mantel defl ector
2) Bend all 3 tabs 180º to secure the defl ector to the top of the backing plate.
The tabs should be fl ush with the underside of the top lip of the back plate.
4) Install lower trim piece oriented as shown below.
top of backing plate
Note: Faceplate may be installed after the unit is in it's fi nal position.
3) Install Low Profi le faceplate backing plate and secure to the unit with 5 screws in locations shown below.
Trim
36
919-022a
1
Final Install
L390E / HZI390E Direct Vent Gas Insert
09/22/11
4 SIdEd LOW PROFILE FACEPLATE INSTALLATION
4 SIDED LOW PROFILE FACEPLATE INSTALLATION
Note: A mantel defl ector may be installed to reduce the minimum mantel height.
Refer to minimum clearances in the installation manual.
If not installing the mantel defl ector - proceed to step 3.
1) Line up the mantel defl ector (tabs to the back) with the Low Profi le backing plate.
2) Install front faceplate and secure to the unit with 4 screws in locations shown below.
mantel defl ector
2) Bend all 3 tabs 180º to secure the defl ector to the top of the backing plate.
The tabs should be fl ush with the underside of the top lip of the back plate.
3) Install lower trim piece oriented as shown below.
top of backing plate
Note: Faceplate may be installed after the unit is in it's fi nal position.
3) Install Low Profi le faceplate backing plate and secure to the unit with 4 screws in locations shown below.
Trim
L390E / HZI390E Direct Vent Gas Insert
919-023a
1
Final Install
09/26/11
37
1) Install the optional screen by hooking the top of the screen over the two tab at the top of the glass door. Locations shown in the diagrams below.
Tabs
2) Secure the screen by placing provided magnets between the back of the screen and the unit in locations shown below.
38
919-022
3) To remove - reverse steps.
2
L390E / HZI390E Direct Vent Gas Insert
09/22/11
L390E / HZI390E installation
Note: A mantel defl ector may be installed to reduce the minimum mantel height.
Refer to minimum clearances in the installation manual.
If not installing the mantel defl ector - proceed to step 3.
1) Line up the mantel defl ector (tabs to the back) with the full screen frame as shown below.
2) Install the optional full screen doors onto the frame.
2) Bend all 3 tabs 180º to secure the defl ector to the top of the frame
. The tabs should be fl ush with the underside of the top lip of the back plate.
top of backing plate
1) Install the optional full screen to the unit by securing with 4 screws in locations shown below.
Final Install
1
39
09/26/11
OPERATING INSTRuCTIONS
OPERATING
INSTRuCTIONS
Before operating this appliance, proceed through the following check list.
1) Read and understand these Instructions before operating this appliance.
LIGHTING
PROCEduRE
ImPORTANT
To ignite or reignite the pilot, you must first remove the glass door.
2) Check to see that all wiring is correct and enclosed to prevent possible shock.
1) Press and release on ON/OFF button once on the remote control or ON/OFF switch.
3) Check to ensure there are no gas leaks.
4) Make sure the glass door is in place. Never operate the appliance with the door glass removed.
2) After approximately 4 seconds the spark ignition system will spark for 60 seconds to light the main burner.
3) The unit will turn on.
5) Verify that all venting and the cap is unobstructed.
6) Verify log /glass crystal placement. If the pilot cannot be seen when lighting the unit - the logs
/ crystals, or the embers have been incorrectly positioned.
7) The unit should never be turned off and on again without a minimum of a 60 second wait.
8) When lighting the appliance, the inside of the glass may fog up. This will burn off after a few minutes of operation.
note: The first try for ignition will last approximately 60 seconds. If there is no flame ignition
(rectification) the board will stop sparking for approximately 35 seconds. After wait time , the board will start second try for ignition by sparking for approximately 60 seconds . If there is still no positive ignition the board will go into lock out.
The system will need to be reset as follows:
dO NOT BuRN THE APPLIANCE WITH
THE GLASS dOOR REmOVEd.
a) Turn the system off using ON/OFF switch or press ON/OFF button - if using optional remote.
b) After approximately 2 seconds turn on ON/
OFF switch or press ON/OFF button if using optional remote.
c) Repeat step 2.
FIRST FIRE
The first fire in your stove is part of the paint curing process. To ensure that the paint is properly cured, it is recommended that you burn your fireplace for at least four (4) hours the first time you use it with the fan on. When first operated, the unit will release an odour caused by the curing of the paint, the burning off of any oils remaining from manufacturing.
Smoke detectors in the house may go off at this time. Open a few windows to ventilate the room for a couple of hours.
The glass panel may require cleaning after the unit has cooled down.
dO NOT ATTEmPT TO CLEAN THE
GLASS WHILE IT IS HOT.
Note: When the glass is cold and the appliance is lit, it may cause condensation and fog the glass. This condensation is normal and will disappear in a few minutes as the glass heats up.
dO NOT BuRN THE APPLIANCE
WITHOuT THE GLASS FRONT IN
PLACE.
during the first few fires, a white film may develop on the glass front as part of the curing process. the glass should be cleaned or the film will bake on and become very difficult to remove. use a non-abrasive cleaner and neVer clean the glass while it is hot.
sHutdoWn
PROCEduRE
1) Turn the wall mounted switch or remote to the
"OFF" position.
2) Press "OFF" on the remote control.
3) Turn the gas control knob to the "OFF" position to turn off the pilot.
AuTOmATIC
CONVECTION FAN
OPERATION
The fan operates automatically, turn the knob on the side of the faceplate to adjust to the desired speed. The fan will turn on as the stove comes up to operating temperature. After the unit has been turned off and the unit cooled to below a useful heat output range the fan will shut off automatically.
L390E / HZI390E Direct Vent Gas Insert
NORmAL OPERATING
SOuNdS OF
GAS APPLIANCES
It is possible that you will hear some sounds from your gas appliance. This is perfectly normal due to the fact that there are various gauges and types of steel used within your appliance. Listed below are some examples. All are
normal operating
sounds and should not be considered as defects in your appliance.
Blower:
Regency gas appliances use high tech blowers to push heated air farther into the room. It is not unusual for the fan to make a "whirring" sound when ON. This sound will increase or decrease in volume depending on the speed setting of your fan speed control.
Burner tray:
The burner tray is positioned directly under the burner tube(s) and logs and is made of a different gauge material from the rest of the firebox and body. Therefore, the varying thicknesses of steel will expand and contract at slightly different rates which can cause "ticking" and "cracking" sounds. You should also be aware that as there are temperature changes within the unit these sounds will likely
Colours: Black on Grey, except
When this thermally activated switch turns ON it will
Red.
contacts closing and is normal.
pilot flame:
While the pilot flame is on it can make a very slight
"whisper" sound.
Size: 100%
w- 5.16"
h- 9.97"
dull clicking sound may be audible, this is normal operation of a gas regulator or valve.
unit Body/firebox:
Different types and thicknesses of steel will expand and contract at different rates resulting in some
"cracking" and "ticking" sounds will be heard throughout the cycling process.
OPERATING INSTRuCTIONS
COPY OF LIGHTING INSTRuCTION PLATE
FOR YOUR SAFETY READ BEFORE LIGHTING
This appliance must be installed in accordance with local codes, if any;
Natural Gas and Propane Installation Codes, CSA B149.1.
WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life. Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Refer to the owner’s information manual provided with this appliance. For assistance or additional information consult a qualified installer, service agency or gas supplier.
AVERTISSEMENT. Quiconque ne respecte pas à la lettre les instructions dans la présente notice risquede déclencher un incendie ou une explosion entraînant des dommages, des blessures ou la mort.
Une installation, d'ajustement, de modifi cation, de service ou d'entretien peut provoquer des blessures ou des dommages matériels. Reportez-vous au manuel du propriétaire de l'information fournie avec cet appareil. Pour obtenir de l'aide ou des informations supplémentaires consulter un installateur qualifi é, une agence de service ou fournisseur de gaz.
A) This appliance is equipped with an ignition device which automatically lights the pilot.
Do not try to light the pilot by hand.
WHAT TO DO IF YOU SMELL GAS
- Do not try to light any appliance.
- Do not touch any electric switch, do not use any phone in your building.
- Immediately call your gas supplier from a neighbours phone. Follow the gas supplier’s instructions.
- If you cannot reach your gas supplier, call the fi re department.
C) Do not use this appliance if any part has been under water. Immediately call a qualifi ed service
technician to inspect the appliance and replace any part of the control system and any
gas control which has been underwater.
A) Cet appareil est muni d’un dispositif d’allumage qui allume automatiquement la veilleuse.
Ne tentez pas d’allumer la veilleuse manuellement.
B) AVANT DE FAIRE FONCTIONNER, renifl ez tout autour de l’appareil pour déceler une odeur
de gaz. Renifl ez près du plancher, car certains gaz sont pluslourds que l’air et peuvent
s’accumuler au niveau du sol.
QUE FAIRE SI VOUS SENTEZ UNE ODEUR DE GAZ :
• Ne pas tenter d’allumer d’appareil
• Ne touchez à aucun interrupteur; ne pas vous servir des téléphones se trouvant dans le
bâtiment.
• Appelez immédiatement votre fournisseur de gaz depuis un voisin. Suivez les
instructions du fournisseur.
• Si vous ne pouvez rejoindre le fournisseur, appelez le service des incendies
C) N’utilisez pas cet appareil s’il a été plongé dansl’eau, même partiellement. Faites inspecter l’appareil par un technicien qualifi é et remplacez toute partie du système de contrôle et toute commande qui ont été plongés dans l’eau.
CAUTION: Hot while in operation. Do not touch. Severe Burns may result. Due to high surface temperatures keep children, clothing and furniture, gasoline and other liquids having fl ammable vapors away. Keep burner and control compartment clean. See installation and operating instructions accompanying appliance.
LIGHTING INSTRUCTIONS
1) Turn on ON/OFF switch
2) After approximately 4 seconds the spark ignition system will spark for 60 seconds to light the main burner.
3) The unit will turn on.
Note: The fi rst attempt to ignition will last approximately 60 seconds. If there is no fl ame ignition (rectifi cation) the board will stop sparking for approximately 35 seconds. After this wait time, the board will start a second try for ignition by sparking for approximately 60 seconds. If there is still no positive ignition after the second attempt the board will go into lock out.
The system will need to be reset as follows (after going into lock out mode): a) Wait 5 minutes - turn the system off using ON/OFF switch. b) After approximately 2 seconds turn on ON/OFF switch or press ON/OFF button if using optional remote.
c) Unit will repeat step 2.
1) Appuyez le bouton ON / OFF
2) Attendre 4 secondes. Le système d’allumage produira des étincelles pendant 60 secondes afi n d’amorcer le brûleur principal.
3) Les fl ammes s’allumeront.
Remarque : Au premier allumage, le système tente d’allumer les fl ammes pendant 60 secondes. Si l’essai est infructueux, le système fait une pause de 35 secondes. C’est ce qu'on appelle l'étape de rectifi cation. Ce délai
écoulé, le système tente à nouveau d'allumer les fl ammes en produisant des étincelles pendant 60 secondes.
Si les fl ammes ne s’allument toujours pas, le système se met en mode verrouillage.
Il faut alors le réinitialiser en suivant les étapes ci-dessous (pour le déverrouiller) :
a) Attendre 5 minutes et éteindre l’appareil en réglant l’interrupteur à la position « OFF »;
b) Attendre 2 secondes et rallumer le système à l’aide de l’interrupteur ou de la télécommande.
c) L'unité répétera l'étape 2.
TO TURN OFF GAS APPLIANCE
1) Turn off ON/OFF switch
2) If service is to be performed - you must disconnect power to the unit, from the battery pack, refer to manual.
1) Appuyez sur le bouton ON / OFF
2) Si le service est effectuée, vous devez débrancher l'appareil, du bloc-piles, voir le manuel d'instruction pour plus de détails.
DO NOT REMOVE THIS INSTRUCTION PLATE
918-628b
L390E / HZI390E Direct Vent Gas Insert
mAINTENANCE
mAINTENANCE
INSTRuCTIONS
1) Always turn the gas valve to off before cleaning.
For relighting, refer to lighting instructions. Keep the burner and control compartment clean by brushing and vacuuming at least once a year. When cleaning the logs, use a clean soft paint brush as the logs are fragile and easily damaged.
2) Clean (never when unit is hot) appliance, door and louvers with a damp cloth. Never use an abrasive cleaner. The gold louvers (and optional gold door) may be scratched if abrasives are used to clean them.
The heater is finished in a heat resistant paint and should only be refinished with heat resistant paint (not with wall paint). Regency uses StoveBrite Paint - Metallic Black #6309.
3) Make a periodic check of burner for proper position and condition. Visually check the flame of the burner periodically, making sure the flames are steady; not lifting or floating. If there is a problem, call a qualified service person.
4) The appliance and venting system must be inspected before use, and at least annually, by a qualified field service person, to ensure that the flow of combustion and ventilation air is not obstructed.
During the annual service call, the burners should be removed from the burner tray and cleaned. Replace the embers but do not block the pilot.
5) Keep the area near the appliance clear and free from combustible materials, gasoline and other flammable vapours and liquids
6) Each time the appliance is lit, it may cause condensation and fog the glass. This condensation and fog is normal and will disappear in a few minutes as the glass heats up.
never operate the appliance without the glass properly secured in place or with the door open.
7) Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance and to replace nay part of the control system and any gas control which has been under water.
.
8) Periodically check the pilot flames. Correct flame pattern has three strong blue flames: 1 flowing around the thermopile and 1 around the thermocouple, and 1 flowing across the rear of the burner (it does not have to be touching the burner).
WARNING: CHILdREN ANd AduLTS
SHOuLd BE ALERTEd TO THE HAZARdS
OF HIGH SuRFACE TEmPERATuRE ANd
SHOuLd STAY AWAY TO AVOId BuRNS
OR CLOTHING IGNITION. YOuNG
CHILdREN SHOuLd BE CAREFuLLY
SuPERVISEd WHEN THEY ARE IN THE
SAmE ROOm AS THE APPLIANCE.
CAuTION: ANY SAFETY SCREEN OR
GuARd REmOVEd FOR SERVICING AN
APPLIANCE muST BE REPLACEd PRIOR
TO OPERATING THE APPLIANCE.
CLOTHING OR OTHER FLAmmABLE mA-
TERIAL SHOuLd NOT BE PLACEd ON OR
NEAR THE APPLIANCE.
dOOR GLASS
Your Regency insert is supplied with high temperature, Neoceram ceramic glass that will withstand the highest heat that your unit will produce.
If your glass requires cleaning, we recommend using an approved glass cleaner available at all authorized dealers. Do not use abrasive materials.
Do not clean the glass when hot.
In the event that you break your glass by impact, purchase your replacement from an authorized
Regency dealer only, and follow our step-by-step instructions for replacement.
Warning: do not operate appliance with glass panels removed, cracked or broken.
Replacement of the glass should be done by a licensed or qualified service person.
caution & WarninGs:
* Do not clean when the glass is hot.
* The use of substitute glass will void all product
warranties.
* Care must be taken to avoid breakage of the
glass.
* Do not strike or abuse the glass.
* Do not operate this fireplace without the glass
front or with a cracked or broken glass front.
* Wear gloves when removing damaged or broken glass.
* Replacement of the glass panel(s) should be
done by a licensed or qualified service person.
Glass replaceMent
In the event that you break your glass by impact, purchase your replacement from an authorized
Regency® dealer only.
Replacement Neoceram glass (#940-371/P) is shipped with a gasket.
Window Clip (x4)
Door Frame
Glass Gasket Retainer
Window Glass Gasket
Window Glass
Door Components
42
L390E / HZI390E Direct Vent Gas Insert
PILOT AdjuSTmENT
periodically check the pilot flames. correct flame pattern has two strong blue flames: 1 flowing around the flame sensor and 1 flowing across the burner (it does not have to be touching the burner).
Burner
Flame Sensor
Pilot Ignitor
Note: If you have an incorrect flame pattern, contact your Regency
®
dealer for further instructions.
incorrect flame pattern will have small, probably yellow flames, not coming into proper contact
with the rear burner or flame sensor.
GENERAL VENT mAINTENANCE
Conduct an inspection of the venting system semiannually. Recommended areas to inspect as follows:
1) Check the Venting System for corrosion in areas that are exposed to the elements. These will appear as rust spots or streaks, and in extreme cases, holes. These components should be replaced immediately.
2) Remove the Termination Cap, and shine a flashlight down the Vent. Remove any bird nests, or other foreign material.
3) Check for evidences of excessive condensation, such as water droplets forming in the inner liner, and subsequently dripping out the joints,
Continuous condensation can cause corrosion of caps, pipe, and fittings. It may be caused by having excessive lateral runs, too many elbows, and exterior portions of the system being exposed to cold weather.
4) Inspect joints, to verify that no pipe sections or fittings have been disturbed, and consequently loosened. Also check mechanical supports such as Wall Straps, or plumbers' tape for rigidity.
LOG REPLACEmENT
The unit should never be used with broken logs. Turn off the gas valve and allow the unit to cool before opening door to carefully remove the logs. The pilot light generates enough heat to burn someone. If for any reason a log should need replacement, you must use the proper replacement log. The position of these logs must be as shown in the diagram under Log Installation.
NOTE: Improper positioning of logs may create carbon build-up and will alter the unit’s performance which is not covered under warranty.
GLASS GASkET
If the glass gasket requires replacement use glass gasket for the Flush Front (Part # 936-112).
mAINTENANCE
43
L390E / HZI390E Direct Vent Gas Insert
mAINTENANCE
GLASS CRYSTAL BuRNER REmOVAL / INSTALLATION (HZI390E / HZI390EB)
Disconnect unit from gas supply and allow unit to cool before removing burner.
GLASS BuRNER REmOVAL
1) If already installed, removed glass crystals and pebbles.
2) Remove filler sections from right and left sides of burner. Discard filler section if panels are installed - see below.
GLASS BuRNER INSTALL
1) Lift the burner assembly with both hands. Point the mixing tube towards the rear of the firebox. Lean the rear of the burner assembly downward.
To properly position the burner, the mixing tube must first situated onto the mixing tube support. Partially lift the burner assembly so that the mixing tube will then slide into the air shutter.
2) Lower the front edge of the burner assembly so that the burner front mounting tab rests in the small slot in both the burner mounting bracket left and right, near the front of the firebox. These tabs will not line up unless the mixing tube is inside the air shutter at the rear of the firebox.
Filler section
44
Burner Cover Screen
Pilot Cover
Pilot Provision
Burner
Burner Front
Mounting Tab in locations shown below.
Glass / Media Burner
Front View
Burner Foot
Gas Orfice
Air
Shutter
Pilot Assembly
Firebox
Front View do not damage, knock or scrape the pilot assembly. the flame sensor and ignition lead are fragile and can be damaged easily.
Fill Glass / Media to this level
Pilot Cover
Burner Screen
Mixing Tube
Burner Foot
Glass / Media Burner
Rear View
Glass Tray
Support
Glass / Media
Tray
Burner Mixing Tube
Glass / Media Burner
* Side view cut-through *
3) Place the Burner Cover Screen over the Burner Ports. Place the Pilot
Cover over the rear gap between the Burner and the Media Tray. This will sit around the Pilot Provision.
4) Distribute the glass crystals throughout the Media Tray. The media should be level with the side of the Media Tray.
*
* do not to install glass or other media over the pilot provision.
Mixing Tube properly engaged in Air Shutter
Properly positioned
Burner Tabs
Secure Burner with 4x screws
L390E / HZI390E Direct Vent Gas Insert
mAINTENANCE
L390E /L390EB CERAmIC BuRNER REmOVAL / INSTALLATION
REmOVAL
1) Remove left/right filler sections - see below.
Discard fillers only if inner panels are being installed.
INSTALLATION
care must be taken when installing the burner into the firebox.
do not damage, knock or scrape the pilot assembly. the flame sensor and ignition lead are fragile and can be damaged easily.
*Satin black paint is included if touch ups are required.
Left /right filler sections.
2) Remove burner by removing left and right screws off the burner bracket.
3) Lift the Burner slightly while pulling forward to clear the mixing tube.
Gas Orfice
Air
Shutter
Pilot Assembly
Firebox
Front View
important note:
A correctly installed burner - the burner is back far enough, lower the front edge so that the front flange of the burner
(underneath) sits down into the grooves in the burner mounting brackets Left and Right. There will be a small gap between the Ceramic Burner and the firebox Bottom Flange. The Burner should be situated about ¼” (6mm) inside the front edge of the firebox.
6mm
4) To install - reverse Steps 3-2, see Step 1 for correct installation tips.
L390E / HZI390E Direct Vent Gas Insert
45
mAINTENANCE
FAN mAINTENANCE - WITH GTmF REmOTE CONTROL
FOR L390EB OR HZI390EB
note: To access the side and rear access panels both the gas and venting will need to be disconnected(see vent/flue installation in this manual) for proper removal.
There is no access to the blower from the front of this appliance.
4) Remove 3 screws and remove the fan from the unit as shown below.
Before you begin:
shut off the gas supply to the unit.
disconnect all electrical supply to the unit.
always let the appliance cool to room temperature before servicing.
1) Remove 7 screws and loosen 5 screws along the bottom to remove fan access panel -see Diagram 1a
Remove 4 screws to remove side access panel - see Diagram 1b
= Remove
= Loosen
Diagram 3
5) To install - reverse steps.
Diagram 1b
Diagram 1a
2) Disconnect the fan wire harness through the rear panel. Disconnect 2 x
1/4" spade connectors to the fan terminals. Disconnect the ground lug to the fan using the screw provided.
WarninG
Electrical Grounding Instructions
This appliance is equipped with a three-prong
(grounding) plug for your protection against shock hazard and should be plugged directly into a properly grounded three-prong receptacle. Do not cut or remove the grounding prong from this plug.
Strain Relief
Power Cord
Fan Controller
Wire Retainer Fan Wire Harness Fan Terminals
Ground Wire
Fan
Fan Mounting Bracket
Diagram 2
46
L390E / HZI390E Direct Vent Gas Insert
mAINTENANCE
VALVE REPLACEmENT
Before you begin:
* shut off the gas supply to the unit.
disconnect all electrical supply to the unit.
always let the appliance cool to room temperature before servicing.
remove unit flue collars.
1) Remove the Left Control Panel Cover.
2) Disconnect 3 wires (EV1, EV2 and ground) leading to the valve as shown below.
1
2
5) Disconnect the Pilot Supply Line from the Gas Valve
6) Disconnect the Gas Supply Line from the On/Off Safety Shut off Valve.
3
3) Disconnect the Pressure Regulator cable.
7) Remove both Screws that secure the Gas Valve Mounting brackets, both sides.
Pressure regulator cable
4) Disconnect the Gas Orifice supply line from the outlet of the Gas Valve.
47
L390E / HZI390E Direct Vent Gas Insert
mAINTENANCE
8) Remove the Gas Valve by lifting upwards and outwards.
11) There is a provision in the Valve body casting that is designed to be used as a gripping point for assembly with other components. This is the portion of the valve that can be placed in a machine vice.
9) Secure the Valve Assembly by the 90 Elbow Fitting in a sturdy table vice.
Using a crescent wrench, loosen the valve from the Elbow fitting.
** Do not place the valve in the vice by any other method than what is shown. Holding the Valve in the vice will damage the Gas Valve and may cause malfunction. **
12) Place the Gas Valve into the machine vice using the provision as described above. Do not over tighten the vice. Remove the Flare Fitting from the gas outlet side of the valve.
10) Remove the 2 screws that hold the Right Side Valve Mounting Bracket onto the Valve.
13) Remove the 2 screws that secure the left side valve mounting bracket from the gas valve.
48
14) Replace the gas valve with the new unit and re-assemble by reversing disassembly steps 2-13.
15) Reconnect the gas and electrical supply to the unit. Once the unit has be re-fired, use a soapy water mixture to check all fittings and gas supply lines for gas leaks.
L390E / HZI390E Direct Vent Gas Insert
parts list
mAIN ASSEmBLY
17
18
19
14
15
16
20
8
9
10
11
12
13
22
24
25
26
27
28
29
30
5
6
7
2
3
4
part #
1 396-035 Door Frame
396-018
393-030
396-029
904-658
904-165
396-028
911-084
911-085
396-023
904-944
396-034
911-074
910-572
911-074
396-043
396-114
936-159
396-112
396-045
396-111
396-023
911-078
911-079
396-111
396-010
396-101
396-024
396-042
396-514
description
Window Gasket
Window Gasket Retainer
Burner Mounting Bracket Right
Burner End Right
Control Cover
Pilot Assembly NG Sit
Pilot Assembly LP Sit
Burner End Right
Exhaust Baffle
Light Cover
Slide Reinforcement
Slide Tool
Flue Connector Plate Assy
Flue Connector Plate Gasket
Bulkhead Clamp
Bulkhead Clamp Gasket
Gas supply line
Connector 3/8"MPT - 3/8"Flare
Valve Mounting Bracket - R
Valve NG 885
Valve LP 885
Control Cover
90° elbow 3/8"MPT-3/8"Flare
Valve mounting bracket - L
Ignition board SIT IPI
SIT Proflame receiver
Pilot Assy Ground Wire
Firebox Liner Retainers
Burner End - L
49 396-969
50 396-930
51 396-530
52 396-901
396-902
53 396-908
54 396-525
56 396-917
58 N/A
61 Various
62 396-094
63 396-091
64 396-122
65 904-790
*
*
66 918-982
* Not Shown
* 911-071/P
910-142
911-030
part #
31 904-943
32
396-032
396-033
396-116
34 396-513
35 904-946
904-947
36 396-125
37 396-046
38 396-113
39 904-691
40 396-039
46 911-013
description
Orifice mount
Air Shutter Assy
Air Shutter
Burner Mounting Bracket
Orifice Mounting Gasket
Bottom Door Latch Assy
NG orifice #37
LP orifice #53
Pilot Shield
Burner Mounting Bracket - L
Pilot Line Cover
Glass Clip Retainer
Door Tool
Proflame Wire Harness
LP Conversion Kit
Ceramic Log Kit (6 pc)
Ceramic Burner
Brick Panels - Brown
Brick Panels - Red
Enamel Panels
Glass Burner Assy
Fan Kit Manual
Light Kit
Glass Crystals
Glass Tray
Pilot Cover
Burner Screen
Magnets
Manual
Fan Motor Only
Fan Thermodisc
Fan Control Module
49
L390E / HZI390E Direct Vent Gas Insert
parts list
50
16
15
14
13
12
11
10
9
8
7
6
5
4 3 2 1
17
18
19
38
20
22
24 25 26 27 28
29 30 31 32
34 35 36 37 39
47 46
40
40
41
42
43
44
L390E / HZI390E Direct Vent Gas Insert
45
45
16
15
14
13
12
11
10
9
8
7
6
5
4 3 2 1
17
41
42
43
44
45
18
19
38
LOW PROFILE FACEPLATE
20
22
Part #
24
396-103
396-102
396-130
396-129
396-127
25 26 28
29 30 31
3 sided low profile front face
4 sided low profile backing plate
34 35
4 sided low profile front face
Low profile bottom cover
47 46
36 37 39
41
42
43
44
parts list
40
45
45
51
L390E / HZI390E Direct Vent Gas Insert
notes
52
L390E / HZI390E Direct Vent Gas Insert
notes
L390E / HZI390E Direct Vent Gas Insert
53
notes
54
L390E / HZI390E Direct Vent Gas Insert
For Models: P33 P36 P36D P42 P48 P121 P131 U31 U32 U35 U41 E21 E33
WARRANTY
WarrantY
Regency Fireplace Products are designed with reliability and simplicity in mind. In addition, our internal Quality Assurance Team carefully inspects each unit thoroughly before it leaves our facility. FPI Fireplace Products International Ltd. is pleased to extend this limited lifetime warranty to the original purchaser of a
Excalibur Product. This warranty is not transferable.
The Warranty: Limited Lifetime
The combustion chamber, heat exchanger, burner tubes/pans, logs, brick panels and gold plating (against defective manufacture only) are covered under the Limited Lifetime
Warranty for fi ve (5) years for parts and subsidized labour* and parts only thereafter.
Glass is covered for lifetime against thermal breakage only, parts and subsidized labour* for fi ve (5) years and parts only thereafter from date of purchase.
External casting, surrounds and grills are covered against cracks and warps resulting from manufacturer defects, parts and subsidized labour* for three (3) years from the date of purchase and parts only thereafter.
Special Finishes - One year on brushed nickel and antique copper full screens and doors. You can expect some changes in color as the product "ages" with constant heating and cooling. FPI warranties the product for any manufacturing defects on the original product. However, the manufacturers warranty does not cover changing colors and marks, ie. fi nger prints, etc applied after the purchase of the product. Damage from the use of abrasive cleaners is not covered by warranty.
Electrical and mechanical components such as blowers, switches, wiring, thermodiscs, FPI remote controls, spill switches, thermopiles, thermocouples, pilot assembly components, and gas valves are covered for two years parts and one year subsidized labour* from the date of purchase. Blowers and valves replaced under warranty are considered repairs and continue as if new with appliance. ie. twelve (12) months from original purchase date of appliance with a minimum of three (3) months coverage from date of replacement.
FPI venting components are covered parts and subsidized labour* for three (3) years from date of purchase.
Simpson Dura-Vent venting components (Direct Vent units) are covered by Simpson Dura-Vent Inc. warranty.
Repair/replacement parts purchased by the consumer from FPI after the original coverage has expired on the unit will carry a 90 day warranty, valid with a receipt only. Any item shown to be defective will be repaired or replaced at our discretion. No labor coverage is included with these parts.
Conditions:
Any part or parts of this unit which in our judgement show evidence of such defects will be repaired or replaced at FPI's option, through an accredited distributor or agent provided that the defective part be returned to the distributor or agent Transportation Prepaid, if requested.
Porcelain/Enamel - Absolute perfection is either guaranteed nor commercially possible. Any chips must be reported and inspected by an authorized dealer within three days of installation. Reported damage after this time will be subject to rejection.
It is the general practice of FPI to charge for larger, higher priced replacement parts and issue credit once the replaced component has been returned to FPI and evaluated for manufacturer defect.
The authorized selling dealer is responsible for all in-fi eld service work carried out on your Regency product. FPI will not be liable for results or costs of workmanship from unauthorized service persons or dealers.
At all times FPI reserves the right to inspect product in the fi eld which is claimed to be defective.
All claims must be submitted to FPI by authorized selling dealers. It is essential that all submitted claims provide all of the necessary information including customer name, purchase date, serial #, type of unit, problem, and part or parts requested, without this information the warranty will be invalid.
Exclusions:
This limited Lifetime Warranty does not extend to or include paint, door or glass gasketing or trim.
At no time will FPI be liable for any consequential damages which exceed the purchase price of the unit. FPI has no obligation to enhance or modify any unit once manufactured. ie. as products evolve, fi eld modifi cations or upgrades will not be performed.
FPI will not be liable for travel costs for service work.
Installation and environmental problems are not the responsibility of the manufacturer and therefore are not covered under the terms of this warranty policy.
Embers, rockwool, gaskets, door handles and paint are not covered under the terms of this warranty policy.
Any unit which shows signs of neglect or misuse is not covered under the terms of this warranty policy.
The warranty will not extend to any part which has been tampered with or altered in any way, or in our judgment has been subject to misuse, improper installation, negligence or accident, spillage or downdrafts caused by environmental or geographical conditions, inadequate ventilation, excessive offsets, negative air pressure caused by mechanical systems such as furnaces, fans, clothes dryer, etc.
Freight damage to stoves and replacement parts is not covered by warranty and is subject to a claim against the freight carrier by the dealer.
FPI will not be liable for acts of God, or acts of terrorism, which cause malfunction of the appliance.
Performance problems due to operator error will not be covered by this warranty policy.
Products made or provided by other manufacturers and used in conjunction with the operation of this appliance without prior authorization from FPI, may nullify your warranty on this product.
Any alteration to the unit which causes sooting or carboning that results in damage to the interior / exterior facia is not the responsibility of FPI.
* Subsidy according to job scale as predetermined by FPI.
Revised: 01-04-07
L390E / HZI390E Direct Vent Gas Insert
55
register your regency
®
warranty online www.regency-fire.com
reasons to register your product online today!
• View and modify a list of all your registered products.
• request automatic email notification of new product updates.
• stay informed about the current promotions, events, and special offers on related products.
Installer: Please complete the following information
dealer Name & Address: ______________________________________________
___________________________________________________________________
Installer: ___________________________________________________________
Phone #: ___________________________________________________________ date Installed: ______________________________________________________
Serial No.: __________________________________________________________
Regency
® and Regency Horizon, are trademarks of FPI Fireplace Products International Ltd.
© Copyright 2011, FPI Fireplace Products International Ltd. All rights reserved.
Printed in Canada
advertisement
* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project