HZI390E and L390E

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HZI390E and L390E | Manualzz

L390E / HZI390E Gas Insert

owners & installation Manual www.regency-fire.com

MODELS: L390E-NG / L390EB-NG Natural Gas L390E-LP / L390EB-LP Propane

HZI390E-NG / HZI390EB-NG Natural Gas HZI390E-LP / HZI390EB-LP Propane

WarninG: improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. refer to this manual. for assistance or additional information consult an authorized installer, service agency or the gas supplier.

for Your safetY do not store or use gasoline or other flammable vapours and liquids in the vicinity of this or any other appliance.

installation and service must be performed by an authorized installer, service agency or the gas supplier.

for Your safetY

What to do if you smell gas:

do not try to light any appliance

do not touch any electrical switch: do not use any phone in your building.

immediately call your gas supplier from a neighbour's phone. follow the gas supplier's instructions.

if you cannot reach your gas supplier, call the fire department.

Tested by:

Installer: Please complete the details on the back cover and leave this manual with the homeowner.

Homeowner: Please keep these instructions for future reference.

918-982b

fpi fireplace products international ltd. 6988 Venture st., delta, Bc canada, V4G 1H4

09/28/11

TO THE NEW OWNER

Congratulations! You are the owner of a state-of-the-art Gas Insert by Regency.

The Regency Gas Insert Series of hand crafted appliances has been designed to provide you with all the warmth and charm of a fireplace, at the flick of a switch. The models L390E / HZI390E of this series have been approved by Warnock Hersey for both safety and efficiency. As it also bears our own mark, it promises to provide you with economy, comfort and security for many trouble free years to follow.

Please take a moment now to acquaint yourself with these instructions and the many features of your

Regency Fireplace.

2

L390E / HZI390E Direct Vent Gas Insert

diMensions

3” Air Inlet

(76mm)(

12-1/8”

(308mm)

2-1/4”

(57mm)

29-5/8”

(752mm)

21-5/8”

(549mm)

uNIT dImENSIONS

3” Exhaust

(76mm)

I E

15-1/2”

(394mm)

27-1/2”

(699mm)

26-1/8”

(664mm)

25-3/4”

(654mm)

39-15/16” (1014mm)

35-15/16” (911mm)

24-1/8”

(613mm)

39-7/8”

(1013mm)

10-7/8”

(276mm)

3”

(76mm)

14-3/4”

(375mm)

17”

(432mm)

19-1/2”

(495mm)

20”

(508mm)

15-1/2”

(399mm)

17-1/4” (438mm)

38-1/8” (968mm)

Dimensions w/4 sided Faceplate

L390E / HZI390E Direct Vent Gas Insert

Dimensions w/Full Screen Doors

3

taBle of contents

SAFETY LABEL

Copy of the Safety Label ...............................................5

dImENSIONS

Unit dimensions .............................................................3

REquIREmENTS

MA Code - CO Detector.................................................7

INSTALLATION

Important Message ......................................................8

Before You Start ............................................................8

Important Message ......................................................9

For Your Safety ..............................................................9

Specifications ................................................................9

Gas Pressure Testing ....................................................9

Installation Into A Solid Fuel Burning Fireplace Or

Factory Built Fireplace ...................................................9

Before You Start ............................................................9

Installation Checklist ....................................................10

Materials Required ......................................................10

Minimum Fireplace Dimensions ..................................10

Minimum Clearances to combustibles ......................... 11

Gas Connection ...........................................................12

Venting.........................................................................12

Flue / vent installation ..................................................13

LeveLing leg adjustment..............................................14

Air shutter Adjustment .................................................15

High Elevation .............................................................16

Gas Line Installation ....................................................16

Gas Pipe Pressure

Testing .........................................................................16

885 S.I.T. Valve Description .........................................16

Conversion from NG to LP ........................................17

Fan Installation / Removal ...........................................19

Wiring Diagram ............................................................21

Proflame Remote system gtm (L390E / HZI390E) ......21

AC power adaptor installation (for surefire systems) ...22

Proflame remote system GTMF with fan (L390EB /

HZI390EB) ...................................................................23

Fan Wiring Diagram ....................................................24

Optional wall thermostat installation ............................25

Glass crystal / ceramic spa stone installation ..............26

L390E /L390EB log set installation .............................29

Standing pilot and heat exchange return .....................32

Brick panel installation .................................................33

Enamel panel installation.............................................34

Glass door removal / installation .................................35

3 sided low profile faceplate installation ......................36

4 sided low profile faceplate installation ......................37

Optional screen installation .........................................38

Optional full screen door installation............................39

OPERATING INSTRuCTIONS

Operating Instructions ................................................40

Lighting Procedure ......................................................40

Shutdown Procedure ...................................................40

First Fire ......................................................................40

Automatic Convection Fan Operation.........................40

Normal Operating Sounds Of

Gas Appliances............................................................41

Copy Of Lighting Instruction Plate ...............................41

mAINTENANCE

Maintenance Instructions............................................42

Door Glass ..................................................................42

Pilot Adjustment ...........................................................43

General Vent Maintenance ..........................................43

Log Replacement ........................................................43

Glass Gasket ...............................................................43

Glass crystal burner removal / installation ...................44

Glass Burner Removal ................................................44

Glass Burner install .....................................................44

Ceramic burner Removal / installation.........................45

Fan maintenance - with GTMF remote control ............46

Valve replacement .......................................................47

PARTS LIST

Main Assembly ............................................................49

Low profile faceplate ...................................................51

WARRANTY

Warranty ......................................................................55

L390E / HZI390E Direct Vent Gas Insert

This is a copy of the labels that accompany each L390E Gas Insert. We have printed a copy of the contents here for your review.

safetY laBel

NOTE:

regency units are constantly being improved. check the label on the unit and if there is a difference, the label on the unit is the correct one.

/

Listed:

VENTED GAS FIREPLACE HEATER

FOYER AU GAZ À ÉVACUATION

Tested to:

CAN/CGA-2.17-M91(R2009)

ANSI Z21.88-2009/CSA 2.33-2009

4001172

Duplicate Serial number

379

DO NOT REMOVE THIS LABEL /

NE PAS ENLEVER CETTE ETIQUETTE

379

Serial No. / No de serie

NATURAL GAS FIREPLACE INSERT: MODEL L390E-NG

Factory Equipped For Altitude 0-4500ft. (0-1370m)

Min. supply pressure

Low Setting Man. pressure

Max. Manifold pressure

Orifice size

Minimum input

Maximum input

5“

1.6"

3.5"

#35

22,000

31,000

WC

WC

WC

(1.25 kpa)

(0.41 kpa)

(0.87 kpa)

DMS

Btu/h (6.45

kW )

Btu/h (9.09 kW)

É É

MODEL L390E-NG

Pression d'allimentation minimum

Pression

à

é

Pression

à

é

Dimensions de l'orifice

é é

PROPANE GAS FIREPLACE INSERT: MODEL L390E-LP

Factory Equipped For Altitude 0-4500ft. (0-1370m)

Min. supply pressure 11" WC (2.73 kpa)

Low Setting Man. pressure

Max. Manifold pressure

Orifice size

Minimum input

Maximum input

6.4"

10"

#53

26,000

31,000

WC

WC

(1.59 kpa)

(2.48 kpa)

DMS

Btu/h (7.62 kW)

Btu/h (9.09 kW)

É É

MODEL L390E-LP

Pression d'allimentation minimum

Pression

à

é

Pression

à

é

Dimensions de l'orifice

é é

Minimum Clearances to Combustibles from Insert

Side wall

Ceiling

Mantel

Min. Alcove Width

Max. Alcove Depth

A 6”

B 60”

C 24”

K 54"

L 36”

(152mm)

(1524mm)

(610mm)

(1372mm)

(914mm)

B

C

G

A

L

Mantel Clearances

Min. Hearth Width

Min. Hearth Length

Max. Mantle Depth

D 14”

E 40”

G 12"

(356mm)

(1016mm)

(305mm)

D

FPI Fireplace Products International Ltd.,

Delta BC, CANADA

E

K

MADE IN CANADA /FABRIQUE AU CANADA

This appliance must be installed in accordance with local codes, if any; if none, follow the National Fuel Gas Code, ANSI Z223.1, or Natural Gas and

Propane Installation Code, CSA B149.1.

This appliance is only for use with the type of gas indicated on the rating plate.

This appliance is not convertible for use with other gases unless a certified kit is used.

This appliance is only for use with the type of gas indicated on the rating plate and may be installed in an aftermarket, permanently located, manufactured

(mobile) home where not prohibited by local codes. See owner's manual for details

WARNING. This fireplace has been converted for use with a gas fireplace insert only and cannot be used for burning wood or solid fuels unless all original parts have been replaced, and the fireplace re-approved by the authority having jurisdiction.

Installer l'appareil selon les codes ou règlements locaux, ou, en l'absence de tels règlements, selon les codes d'installation ANSI Z223.1, National Fuel

Gas Code ou CSA-B149.1 en vigueur.

Cet appareil doit être utilize uniquement avec le type de gaz indiqué sur la plaque signalétique. Cet appareil peut être installé dans une maison préfabriquée ou mobile (É.-U. seulement) installée à demeure si les règlements locaux le permettent. Voir la notice de l'utilisateur pour plus de renseignements. Cet appareil ne peut pas être utilisé avec d'autres gaz sauf si une trousse de conversion certifiée est fournie.

Cet appareil n'est pas convertible pour une utilisation avec d'autres gaz, sauf si un kit certifié est utilisé.

Cet appareil doit être utilize uniquement avec le type de gaz indiqué sur la plaque signalétique. Cet appareil peut être installé dans une maison préfabriquée ou mobile (É.-U. seulement) installée à demeure si les règlements locaux le permettent. Voir la notice de l'utilisateur pour plus de renseignements.

AVERTISSEMENT : Ce foyer a été converti pour utilisation avec un foyer au gaz encastrable et ne peut être utiliser pour brûler du bois ou d'autres combustibles solides à moins que toutes les pièces d'origine aient été remplacées et que le foyer ait été approuvé de nouveau par l'autorité compétente.

This vented gas fireplace heater is not for use with air filters.

Ne pas utiliser de filtre à air avec ce foyer au gaz à évacuation.

Electrical supply / Électrique 115VAC, 2.5 A, 60Hz, Less than 10A

Fan Part # 911-071

VENTED GAS FIREPLACE HEATER - NOT FOR USE WITH SOLID FUELS. /

GAZ À ÉVACUATION NE PAS UTILISER AVEC DUCOMBUSTIBLE SOLIDE.

FOYER AU

918-981

For the State of Massachusetts, installation and repair must be done by a plumber or gasfitter licensed in the Commonwealth of

Massachusetts.

For the State of Massachusetts, flexible connectors shall not exceed 36 inches in length.

For the State of Massachusetts, the appliances individual manual shut-off must be a t-handle type valve.

The State of Massachusetts requires the installation of a carbon monoxide alarm in accordance with NFPA 720 and a CO alarm with battery back up in the same room where the gas appliance is installed.

L390E / HZI390E Direct Vent Gas Insert

5

safetY laBel

This is a copy of the labels that accompany each HZI390E Gas Insert.

We have printed a copy of the contents here for your review.

NOTE:

regency units are constantly being improved. check the label on the unit and if there is a difference, the label on the unit is the correct one.

6

Duplicate Serial number

385

Listed:

VENTED GAS FIREPLACE HEATER

/ FOYER AU GAZ À ÉVACUATION

Tested to:

CAN/CGA-2.17-M91(R2009)

ANSI Z21.88-2009/CSA 2.33-2009

4001172

DO NOT REMOVE THIS LABEL /

NE PAS ENLEVER CETTE ETIQUETTE

385

Serial No. / No de serie

NATURAL GAS FIREPLACE INSERT: MODEL HZI390E-NG

Factory Equipped For Altitude 0-4500ft. (0-1370m)

É É

MODEL HZI390E-NG

Pression d'allimentation minimum Min. supply pressure

Low Setting Man. pressure

Max. Manifold pressure

Orifice size

Minimum input

Maximum input

5“

1.6"

3.5"

#35

22,000

31,000

WC

WC

WC

DMS

(1.25 kpa)

(0.41 kpa)

(0.87 kpa)

Btu/h (6.45

kW )

Btu/h (9.09 kW)

Pression

Pression

à

à

Dimensions de l'orifice

é

é é é

PROPANE GAS FIREPLACE INSERT: MODEL HZI390E-LP

Factory Equipped For Altitude 0-4500ft. (0-1370m)

É É

MODEL HZI390E-LP

Pression d'allimentation minimum Min. supply pressure

Low Setting Man. pressure

Max. Manifold pressure

Orifice size

Minimum input

Maximum input

11"

6.4"

10"

#53

26,000

31,000

WC (2.73 kpa)

WC (1.59 kpa)

WC (2.48 kpa)

DMS

Btu/h (7.62 kW)

Btu/h (9.09 kW)

Pression

Pression

à

à

Dimensions de l'orifice

é

é

Minimum Clearances to Combustibles from Insert

Side wall

Ceiling

Mantel

Min. Alcove Width

Max. Alcove Depth

A 6”

B 60"

C 24”

K 54"

L 36”

(152mm)

(1524mm)

(610mm)

(1372mm)

(914mm)

é

Mantel Clearances

Min. Hearth Width

Min. Hearth Length

.

Max. Mantle Depth

D 14”

E 40”

G 12"

(356mm)

(1016mm)

(305mm)

é

FPI Fireplace Products International Ltd.,

Delta BC, CANADA

MADE IN CANADA /FABRIQUE AU CANADA

This appliance must be installed in accordance with local codes, if any; if none, follow the National Fuel Gas Code, ANSI Z223.1, or Natural Gas and

Propane Installation Code, CSA B149.1.

This appliance is only for use with the type of gas indicated on the rating plate.

This appliance is not convertible for use with other gases unless a certified kit is used.

This appliance is only for use with the type of gas indicated on the rating plate and may be installed in an aftermarket, permanently located, manufactured

(mobile) home where not prohibited by local codes. See owner's manual for details

WARNING. This fireplace has been converted for use with a gas fireplace insert only and cannot be used for burning wood or solid fuels unless all original parts have been replaced, and the fireplace re-approved by the authority having jurisdiction.

Installer l'appareil selon les codes ou règlements locaux, ou, en l'absence de tels règlements, selon les codes d'installation ANSI Z223.1, National Fuel

Gas Code ou CSA-B149.1 en vigueur.

Cet appareil doit être utilize uniquement avec le type de gaz indiqué sur la plaque signalétique. Cet appareil peut être installé dans une maison préfabriquée ou mobile (É.-U. seulement) installée à demeure si les règlements locaux le permettent. Voir la notice de l'utilisateur pour plus de renseignements. Cet appareil ne peut pas être utilisé avec d'autres gaz sauf si une trousse de conversion certifiée est fournie.

Cet appareil n'est pas convertible pour une utilisation avec d'autres gaz, sauf si un kit certifié est utilisé.

Cet appareil doit être utilize uniquement avec le type de gaz indiqué sur la plaque signalétique. Cet appareil peut être installé dans une maison préfabriquée ou mobile (É.-U. seulement) installée à demeure si les règlements locaux le permettent. Voir la notice de l'utilisateur pour plus de renseignements.

AVERTISSEMENT : Ce foyer a été converti pour utilisation avec un foyer au gaz encastrable et ne peut être utiliser pour brûler du bois ou d'autres combustibles solides à moins que toutes les pièces d'origine aient été remplacées et que le foyer ait été approuvé de nouveau par l'autorité compétente.

This vented gas fireplace heater is not for use with air filters.

Ne pas utiliser de filtre à air avec ce foyer au gaz à évacuation.

For use with glass doors certified with the appliance only.

Pour utilisation uniquement avec les portes en verre certifiées avec l'appareil.

Electrical supply / Électrique 115VAC, 2.5 A, 60Hz, Less than 10A

Fan Part # 911-071

VENTED GAS FIREPLACE HEATER - NOT FOR USE WITH SOLID FUELS. /

GAZ À ÉVACUATION NE PAS UTILISER AVEC DUCOMBUSTIBLE SOLIDE.

FOYER AU

919-003

For the State of Massachusetts, installation and repair must be done by a plumber or gasfitter licensed in the Commonwealth of

Massachusetts.

For the State of Massachusetts, flexible connectors shall not exceed 36 inches in length.

For the State of Massachusetts, the appliances individual manual shut-off must be a t-handle type valve.

The State of Massachusetts requires the installation of a carbon monoxide alarm in accordance with NFPA 720 and a CO alarm with battery back up in the same room where the gas appliance is installed.

L390E / HZI390E Direct Vent Gas Insert

requireMents

Ma code - co detector

(for the state of Massachusetts only)

5.08: Modifications to NFPA-54, Chapter 10

(2) Revise 10.8.3 by adding the following additional requirements:

(a) For all side wall horizontally vented gas fueled equipment installed in every dwelling, building or structure used in whole or in part for residential purposes, including those owned or operated by the Commonwealth and where the side wall exhaust vent termination is less than seven (7) feet above finished grade in the area of the venting, including but not limited to decks and porches, the following requirements shall be satisfied:

1. INSTALLATION OF CARBON MONOXIDE DETECTORS. At the time of installation of the side wall horizontal vented gas fueled equipment, the installing plumber or gasfitter shall observe that a hard wired carbon monoxide detector with an alarm and battery back-up is installed on the floor level where the gas equipment is to be installed. In addition, the installing plumber or gasfitter shall observe that a battery operated or hard wired carbon monoxide detector with an alarm is installed on each additional level of the dwelling, building or structure served by the side wall horizontal vented gas fueled equipment. It shall be the responsibility of the property owner to secure the services of qualified licensed professionals for the installation of hard wired carbon monoxide detectors a. In the event that the side wall horizontally vented gas fueled equipment is installed in a crawl space or an attic, the hard wired carbon monoxide detector with alarm and battery back-up may be installed on the next adjacent floor level. b. In the event that the requirements of this subdivision can not be met at the time of completion of installation, the owner shall have a period of thirty (30) days to comply with the above requirements; provided, however, that during said thirty (30) day period, a battery operated carbon monoxide detector with an alarm shall be installed.

2. APPROVED CARBON MONOXIDE DETECTORS. Each carbon monoxide detector as required in accordance with the above provisions shall comply with NFPA 720 and be ANSI/UL 2034 listed and IAS certified.

3. SIGNAGE. A metal or plastic identification plate shall be permanently mounted to the exterior of the building at a minimum height of eight

(8) feet above grade directly in line with the exhaust vent terminal for the horizontally vented gas fueled heating appliance or equipment. The sign shall read, in print size no less than one-half (1/2) inch in size, "GAS VENT DIRECTLY BELOW. KEEP CLEAR OF ALL

OBSTRUCTIONS".

4. INSPECTION. The state or local gas inspector of the side wall horizontally vented gas fueled equipment shall not approve the installation unless, upon inspection, the inspector observes carbon monoxide detectors and signage installed in accordance with the provisions of 248 CMR

5.08(2)(a)1 through 4.

(b) EXEMPTIONS: The following equipment is exempt from 248 CMR 5.08(2)(a)1 through 4:

1. The equipment listed in Chapter 10 entitled "Equipment Not Required To Be Vented" in the most current edition of NFPA 54 as adopted by the Board; and

2. Product Approved side wall horizontally vented gas fueled equipment installed in a room or structure separate from the dwelling, building or structure used in whole or in part for residential purposes.

(c) MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM PROVIDED. When the manufacturer of Product

Approved side wall horizontally vented gas equipment provides a venting system design or venting system components with the equipment, the instructions provided by the manufacturer for installation of the equipment and the venting system shall include:

1. Detailed instructions for the installation of the venting system design or the venting system components; and

2. A complete parts list for the venting system design or venting system.

(d) MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM NOT PROVIDED. When the manufacturer of a

Product Approved side wall horizontally vented gas fueled equipment does not provide the parts for venting the flue gases, but identifies

"special venting systems", the following requirements shall be satisfied by the manufacturer:

1. The referenced "special venting system" instructions shall be included with the appliance or equipment installation instructions; and

2. The "special venting systems" shall be Product Approved by the Board, and the instructions for that system shall include a parts list and detailed installation instructions.

(e) A copy of all installation instructions for all Product Approved side wall horizontally vented gas fueled equipment, all venting instructions, all parts lists for venting instructions, and/or all venting design instructions shall remain with the appliance or equipment at the completion of the installation.

L390E / HZI390E Direct Vent Gas Insert

7

installation

ImPORTANT mESSAGE

SAVE THESE

INSTRuCTIONS

The L390E / HZI390E Gas Inserts must be installed in accordance with these instructions. Carefully read all the instructions in this manual first. Consult the

"authority having jurisdiction" to determine the need for a permit prior to starting the installation. It is the responsibility of the installer to ensure this fireplace is installed in compliance with manufacturers instructions and all applicable codes.

BEFORE YOu START

Safe installation and operation of this appliance requires common sense, however, we are required by the Canadian Safety Standards and ANSI

Standards to make you aware of the following:

YounG cHildren sHould Be carefullY superVised WHen tHeY are in tHe saMe area as tHe appliance. toddlers, YounG cHildren and otHers MaY Be susceptiBle to accidental contact Burns. a pHYsical Barriers is recoMMended if tHere are at risK indiVidual in tHe House. to restrict access to a fireplace or stoVe, install an adJustaBle safetY Gate to

Keep toddlers, YounG cHildren and otHer at risK indiViduals out of tHe rooM and aWaY froM Hot surfaces. clotHinG or otHer flaMMaBle

Material sHould not Be placed on or near tHe appliance.

installation and repair sHould

Be done BY an autHorized serVice person. tHe appliance sHould Be inspected Before use and at least annuallY BY a professional serVice person.

More frequent cleaninG MaY

Be required due to eXcessiVe lint froM carpetinG, BeddinG

Material, etc. it is iMperatiVe tHat control coMpartMents, Burners and circulatinG air passaGeWaYs of tHe appliance Be Kept clean.

due to HiGH teMperatures, tHe appliance sHould Be located out of traffic and aWaY froM furniture and draperies.

WarninG: failure to install tHis appliance correctlY Will Void

Your WarrantY and MaY cause a serious House fire.

cHildren and adults sHould Be alerted to tHe Hazards of HiGH surface teMperatures, especiallY tHe fireplace Glass, and sHould staY aWaY to aVoid Burns or clotHinG iGnition.

8

L390E / HZI390E Direct Vent Gas Insert

ImPORTANT mESSAGE

SAVE THESE

INSTRuCTIONS

The Regency Gas Insert must be installed in accordance with these instructions. Carefully read all the instructions in this manual first.

Consult the building authority having jurisdiction to determine the need for a permit prior to starting the installation.

note: Failure to follow the instructions could cause a malfunction of the heater which could result in death, serious bodily injury, and/ or property damage. Failure to follow these instructions may also void your fire insurance and/or warranty.

FOR YOuR SAFETY

This appliance requires air for proper combustion.

Always provide adequate combustion and ventilation air. Follow instructions and information in CAN/CGA B149 (in Canada) or the National Fuel Gas Code ANSI Z223.1 (in the

USA), regarding requirements for combustion and ventilation air.

SPECIFICATIONS

At pressures over 1/2 psig, the pipe to the unit must be disconnected.

Gas input capacity:

Natural Gas 31,000

Propane

Btu/h

31,000 Btu/h

Min. input

(with proflame GtM or GtMf remote)

Natural Gas 22,000 Btu/h

Propane 26,000 Btu/h

fuels: Approved for use with both natural gas, and propane. Approved as is for use at 0' to

4,500' (0-1370m).

electrical: 120V A.C. system.

circulation fan: Variable speed, 140 CFM.

log set: Ceramic fibre, 6 per set - L390E

Glass crystals: 7lbs of glass crystals - HZI390E

Vent system: 3" co-linear aluminum flex.

The efficiency rating of the appliance is a product thermal efficiency rating determined under continuous operating conditions and was determined independent of any installed system.

L390E / HZI390E Direct Vent Gas Insert

GAS PRESSuRE

TESTING

The appliance must be isolated from the gas supply piping system by closing its individual manual shut off valve during any pressure testing of the gas supply piping system at test pressures equal to or less than 1/2 psig. (3.45 kPa).

INSTALLATION INTO A

SOLId FuEL BuRNING

FIREPLACE OR

FACTORY BuILT

FIREPLACE

The L390E / HZI390E Gas Inserts have been tested and approved to be vented into any masonry fireplace or approved solid fuel burning factory built fireplace that will allow the insert to physically fit into the firebox. Refer to "Minimum

Fireplace Dimensions" section for minimum fireplace clearances.

If the factory built fireplace* height is too low for your Insert, you may remove the smoke baffle plate, damper, refractory (firebricks), glass doors, screen rails, screen mesh and log grates from the factory built fireplace as long as these items are saved and are reinstalled in the event that the Insert is removed.

Smoke shelves, shields and baffles may be removed if attached by mechanical fasteners.

If any part is removed it must not weaken the structural integrity of the factory built fireplace.

NOTE: Any alterations made to the listed solid fuel burning factory built fireplace may void the listing of the fireplace.

*Check with your local inspector before commencing with this installation.

Installer must mechanically attach the supplied label to the inside of the firebox of the fireplace into which the gas fireplace insert is installed.

" WarninG: This fireplace has been converted for use with a gas fireplace insert only and cannot be used for burning wood or solid fuels unless all original parts have been replaced, and the fireplace re-approved by the authority having jurisdiction."

BEFORE YOu START

Safe installation and operation of this appliance requires common sense, however, we are required by the Canadian Safety Standards and ANSI Standards to make you aware of the following:

installation

General Safety Information

1) The appliance installation must conform with local codes or in the absence of local codes, with CAN/CGA B149 (in Canada) or the National Fuel Gas Code ANSI Z223.1 in the U.S.A. This appliance should be installed by a qualified gas fitter technician only.

2) installation and repair should be done by a qualified service person.

3) The appliance should be inspected before use and at least annually by a professional service person. More frequent cleaning may be required due to excessive lint from carpeting, bedding material, animal hair, etc.

It is imperative that control compartments, burners and circulating air passageways of the appliance be kept clean.

4) See general construction and assembly instructions. This appliance may only be installed in a vented, noncombustible fireplace.

5) This appliance is Listed for bedroom installations when used with a Listed Millivolt

Thermostat. Some areas may have further requirements, check local codes before installation.

6) Always connect this insert to a vent system venting to the outside of the building envelope. Never vent to another room or inside a building. Make sure that the vent is properly sized and is of adequate height to provide the proper draft.

7) Inspect the venting system annually for blockage and any signs of deterioration.

8) Any glass removed for servicing must be replaced prior to operating the appliance.

9) To prevent injury, do not allow anyone who is unfamiliar with the operation to use the fireplace.

10) Due to high temperatures, the appliance should be located out of high traffic areas and away from furniture and draperies.

Children and adults should be alerted to the hazards of high surface temperatures, especially the fireplace glass and gold trims, and should stay away to avoid burns or clothing ignition. Young children should be carefully supervised when they are in the same room as the appliance. Clothing or other flammable material should not be placed on or near the appliance.

Emissions from burning wood or gas could contain chemicals known to the State of

California to cause cancer, birth defects or other reproductive harm.

9

installation

INSTALLATION

CHECkLIST

Before installing vent system ensure that the damper plate is open and secure to prevent the damper plate from falling down and crushing the liner.

The Regency Gas Insert is installed as listed.

1) Check all clearances to combustibles, (Refer to sections "Minimum Fireplace Dimensions and

Clearances to Combustibles)

2) Make the gas connection. (Refer to section "Gas

Connection")

3) Install the two 3" flue liners (intake and exhaust) to the sliding connector plate. (Refer to section

"Flue Liner Installation.")

4) Slide the unit half way into the fireplace.

5) Pull the vent connector plate through the tapered brackets and fasten to the front plate. Refer to section "Flue Liner Installation.")

6) Slide the unit fully into the fireplace. Level if necessary.

7) Install 4-AA batteries into receiver or optional

AC power adaptor.

8) Test gas pressure (Refer to section "Gas Pipe

Pressure Testing"). Check aeration system

(Refer to section "Gas Insert Aeration System").

9) Install standard and optional features. Refer to the following sections: a. Brick Panels b. Enamel Panels c. Log Set d. Glass Crystals e. Spa stones f. Low Profile Faceplate g. Optional Screen

10) final check: Before leaving this unit with the customer, the installer must ensure that the appliance is firing correctly. This includes:

a) Clocking the appliance to ensure the correct firing rate.

b) Adjusting the primary air, if required, to ensure that the flame does not carbon. See

"Gas Insert Aeration System" section.

c) Ensuring that the appliance is venting correctly.

mATERIALS REquIREd

No electrical power supply is required for the gas control to operate. A 120 Volt AC power cord is hooked up to the fan(if installed). Plug the 3 wire cord into a suitable receptacle.

do not cut the

ground terminal off under any circumstances.

When connected with 120 volts, the appliance must be electrically grounded in accordance with local codes, current version of CSA C22.1 (in Canada) or in the absence of local codes, with the National

Electrical Code ANSI/NFPA 70-1987.

mINImum FIREPLACE dImENSIONS

The minimum fireplace clearances & dimensions for the Regency gas insert are shown in the following diagrams:

Low

Profile

Faceplate

B

Max Lentil

Bar Depth

A

10"

A

E

C

D

Height

B

20"

Depth

C

15.5"

Width

(rear)

D

22"

Width

(front)

E

30"

10

L390E / HZI390E Direct Vent Gas Insert

installation

mINImum CLEARANCES TO COmBuSTIBLES the clearances listed below are Minimum distances unless otherwise stated:

a major cause of fires is failure to maintain required clearances (air space) to combustible materials. it is of the greatest importance that this decorative gas appliance be installed only in accordance with these instructions.

Clearance:

A: Sides

B: Ceiling

C: mantel (min. Height) dimension

6" / 152 mm

60" / 1524 mm side of unit top of unit

measured From: d:min. Hearth Width

*12" / 305mm

15" / 381mm

14" / 356mm

From top of unit, or 32" from bottom of unit

From top of unit, or 35" from bottom of unit

E: min. Hearth Length

G: max. mantle depth k: min. Alcove Width

L: max. Alcove depth

40"/ 1016mm

0 -12" / 305 mm

54" / 1372 mm

36" / 914 mm

@ 44" (1118mm) from bottom of unit

m: mantel deflector

3-1/2"/ 89mm

note: 40” (1016MM) wide x 14” (356mm) deep hearth is required, unless the unit is raised

6” (152.4 mm) off the floor surface.

*An optional 3-1/2" deflector, reduces the mantel height to 32" from bottom of unit

@ 1"depth.

B

C

D

G

Diagram 1

E

K

A

M

L

Mantel clearances WitHout deflector Mantel clearances WitH 3-1/2" deflector

Allowable

Mantel Area

Allowable

Mantel Area

15" Min

From Top of

Door

Opening

38

36

34

32

30

28

26

24

22

20

18

16

14

12" Min

From Top of

Door

Opening

38

36

34

32

30

28

26

24

22

20

18

16

14

12

35"

From bottom of unit

32"

From bottom of unit

Diagram 2

WARNING

Although this appliance passes safety certification, the hearth in front of the fireplace becomes very hot when the fireplace heats. Do not use the hearth as a seat or shelf.

Diagram3

Note: A 3-1/2" mantel deflector to reduce mantel height to 32" from bottom of unit

@ 1"depth.

A noncombustible mantel may be installed at a lower height if the framing is made of metal studs covered with a noncombustible board.

11

L390E / HZI390E Direct Vent Gas Insert

installation

GAS CONNECTION

GAS CONNECTION WARNING:

Only persons licensed to work with gas piping may make the necessary gas connections to this appliance.

The Air Intake pipe must be attached to the inlet air collar of the termination cap.

part # description

948-305 3" Flex - 35 ft.

946-529 Co-linear DV Vertical

Termination Cap

1) If the appliance is to be installed into an existing chimney system, thoroughly clean the masonry or factory built fireplace.

2) The appliance is provided with an opening on the left hand side of the control compartment.

A 3/8" NPT gas supply pipe must be brought near this inlet hole.

3) Locate the center point where the vent will pass through the chimney above the appliance. Move the appliance into the exact location where it is to be installed. Ensure that the Insert is level.

4) Do not cut any sheet-metal parts of the fireplace, in which the gas fireplace insert is to be installed.

5) If the factory-built fireplace has no gas access hole(s) provided, an access hole of 1-1/2"

(37.5mm) or less may be drilled though the lower sides or bottom of the firebox in a proper workmanship like manner. This access hole must be plugged with a non-combustible insulation after the gas supply line has been installed.

Air

Intake

alternate approved caps

46DVA-VC Vertical Termination Cap

46DVA-VCH High Wind Cap

46DVA-GK 3" Co-linear Adaptor with flashing

In areas of consistently high winds, we recommend using the Simpson Dura-Vent System (46DVA-GK adapter and 46DVA-VCH high-wind cap).

The Air Intake pipe must be attached to the inlet air collar of the termination cap.

Exhaust

Flue

VENTING

THE APPLIANCE muST NOT BE

CONNECTEd TO A

CHImNEY FLuE SERVING A

SEPARATE SOLId FuEL

BuRNING APPLIANCE.

This appliance is designed to be attached to two

3" (76mm) co-linear aluminium flex running the full length of the chimney. The flue length must be a minimum length of 8 ' (2.44m) and a maximum of

35' (10.7m). See chart for minimum distances from roof. Periodically check that the vent is unrestricted.

Masonry chimneys may take various contours which the flexible liner will accommodate. However,

keep

the flexible liner as straight as possible, avoid unnecessary bending.

12

L390E / HZI390E Direct Vent Gas Insert

installation

FLuE / VENT INSTALLATION

must

Intake Liner

Exhaust Liner

Care must be taken to ensure that this gasket remains intact to prevent flue

4) Use the Flue Connector Slide Tool to slowly pull the Flue Connector

Plate forward as you move the Insert rearward into the Fireplace Chase.

1) Detach the Flue Connector Plate from the unit by removing the

Connector Plate Screws and sliding the Flue Connector Plate forward

and off the unit.

Flue Connector

Slide Tool

Flue Connector

Screws

Flue Connector

Plate

Flue Connector

Plate Guides

Flue Connector

Connector plate screws

Flue Connector Plate

2) Attach the Flue Liners onto the Flue Connector Plate using sealant and gear clamps, then fasten with 3 screws.

See the section in this manual on Venting installation.

3) Position the unit in front of the fireplace opening, start the Flue Connector Plate into the Flue Connector Plate Guides.

Intake Liner

Exhaust Liner

Gear Clamps

Vent Connectors

Flue Connector Slide Tool

5) When the Flue Connector Plate is close to the front of the unit, engage the Flue Connector Screws and carefully tighten the Flue Connector

Plate the final amount.

** Make sure the Rear Tabs connect into their respective slots in the Flue

Connector Plate. Failure to do so will result in flue gas leakage and degrade the operation of the unit ** (See diagram below of location.)

The Flue connection is complete when the Flue Connector Plate is fully forward and the Rear Tabs are fully engaged.

6) Remove the Flue Connector Tool and store for future use.

Rear tabs fully engaged

Properly installed Flue

Connector Plate

Flue Connector

Slide Tool

Flue Connector

Screws

Flue Connector

Plate

Flue Connector

Plate Guides

Flue Connector

Plate Gasket

WarninG:

Failure to position the parts in accordance with these diagrams or failure to use only parts specifically approved with this appliance may result in property damage or personal injury.

L390E / HZI390E Direct Vent Gas Insert

13

Rear tabs fully engaged

Properly installed Flue

Connector Plate

installation

LEVELING LEG AdjuSTmENT

The L390E / HZI390E inserts are equipped with 4 levelling legs that are accessible while the appliance is in its final installation position. The unit can be adjusted up to 2" (51mm). The faceplate must not be installed to do this adjustment, if installed, remove faceplate.

Remove left and right side filler pieces.The rear levelling bolts are located in the back corners of the firebox and can be adjusted using a 7/16" wrench. Rotate the bolts clockwise to raise the rear of the firebox.

The front levelling bolts are adjusted before installing the faceplate.

Located on the left on right of the outer shell, they can also be adjusted using a 7/16" deep socket with extension.

When the appliance is in position, adjust the bolts to level the appliance, making sure that the appliance is also level and is sitting on all 4 bolts to prevent rocking.

Leveling Legs Rear

Leveling Legs Front

14

L390E / HZI390E Direct Vent Gas Insert

installation

AIR SHuTTER AdjuSTmENT

Air Shutters are required to increase or decrease the amount of air that is mixed with the fuel before combustion. This will have an affect on how well the fuel combusts and how the flame physically appears.

Low primary air will leave a taller, yellower flame while higher primary air will leave a lower, bluer flame.

This setting is largely for appearance, however, not enough primary air may lead to carboning, sooting or a flame that reaches the top of the firebox.

Situations that may require more primary air are; units that are burning propane, units installed at higher elevations or units that are run on high most of the time.

The L390E / HZI390E is equipped with an air shutter that is accessible from outside the firebox and can be adjusted during operation.

Aeration adjustments should only be made after the unit has been on for 30 minutes to 1 hour.

Slide the Air Shutter Lever towards you to increase the primary air setting.

Slide the Air Shutter away from you to decrease the primary air setting.

Below you will see a chart showing the minimum primary air settings.

These are set from the factory, but due to fuel conversions or installation conditions, the air setting may need to be adjusted.

unit

L390E

L390E

HZI390E

HZI390E

fuel type

NG

LP

NG

LP

Min. air setting

3/16" (5mm)

1/4" (6mm)

3/16" (5mm)

1/4" (6mm)

Air Shutter

Air Shutter Lever

Firebox cut-away to show location of the Air Shutter

1) Slide the Air Shutter Lever towards you to increase the primary air setting.

2) Slide the Air Shutter away from you to decrease the primary air setting.

Below you will see a chart showing the minimum primary air settings.

Close

Burner Mounting

Bracket

Gas Orifice

Open

CAUTION: Carbon will be produced if air shutter is closed too much.

note: any damage due to carboning resulting from improperly setting the aeration controls is not covered under warranty.

Note: Aeration Adjustment should only be performed by an authorized

Regency Installer at the time of installation or service.

Unit Front

Push to close - Pull to open

Unit Back

15

L390E / HZI390E Direct Vent Gas Insert

installation

L390E-NG / HZI390E-NG

SYSTEm dATA

Min. Supply Pressure 5" WC (1.25 kpa)

Manifold Pressure

Orifice Size

Maximum Input

3.5" WC (0.87 kpa)

#35 DMS

31,000 Btu/h

(9.09 kW)

Burner

Pilot

Flame Sensor

Ignitor

L390E-LP / HZI390E-LP

SYSTEm dATA

Min. Supply Pressure 11" WC (2.73 kpa)

Manifold Pressure 10" WC (2.49 kpa)

Orifice Size

Maximum Input

#53 DMS

31,000 Btu/h

(9.09 kW)

Note: If you have an incorrect flame pattern, contact your Regency instructions.

®

dealer for further incorrect flame pattern will have small, probably yellow flames, not coming into proper contact

with the rear burner or flame sensor.

HIGH ELEVATION

This unit is approved for altitude 0 to 4500 ft. (CAN1

2.17-M91).

GAS LINE

INSTALLATION

Since some municipalities have additional local codes it is always best to consult with your local authorities and the CAN/CGA B149 installation code.

For USA installations follow local codes and/or the current National Fuel Gas Code, ANSI Z223.1.

When using copper or flex connectors use only approved fittings. Always provide a union so that gas lines can be easily disconnected for servicing.

Flare nuts for copper lines and flex connectors are usually considered to meet this requirement.

note: a shutoff / dante valve should be supplied in or near the unit (or as per local codes) for ease of servicing this appliance.

iMportant: always check for gas leaks with a soap and water solution or gas leak detector. do not use open flame for leak testing.

GAS PIPE PRESSuRE

TESTING

The appliance must be isolated from the gas supply piping system by closing its individual manual shut-off valve during any pressure testing of the gas supply piping system at test pressures equal to or less than 1/2 psig. (3.45 kPa). Disconnect piping from valve at pressures over 1/2 psig.

The manifold pressure is controlled by a regulator built into the gas control, and should be checked at the pressure test point.

Note: To properly check gas pressure, both inlet and manifold pressures should be checked using the valve pressure ports on the valve.

1) Make sure the valve is in the "OFF" position.

2) Loosen the "IN" and/or "OUT" pressure tap(s), turning counterclockwise with a

1/8" wide flat screwdriver.

3) Attach manometer to "IN" and/or "OUT" pressure tap(s) using a 5/16" ID hose.

4) Light the pilot and turn the valve to "ON" position.

5) The pressure check should be carried out with the unit burning and the setting should be within the limits specified on the safety label.

6) When finished reading manometer, turn off the gas valve, disconnect the hose and tighten the screw (clockwise) with a 1/8" flat screwdriver.

Note: Screw should be snug, but do not over tighten.

1) Manual high/low adjustment

2) Pilot adjustment

3) Outlet Pressure Tap

4) Inlet Pressure Tap

5) Pilot Outlet

6) Main Gas Outlet

7) Main Gas Inlet

4

5

885 S.I.T. VALVE dESCRIPTION

6

3

2

7

1

16

L390E / HZI390E Direct Vent Gas Insert

THIS CONVERSION MUST BE DONE BY A QUALIFIED GAS FITTER

IF IN DOUBT DO NOT DO THIS CONVERSION!

WARNING

This conversion kit shall be installed by a qualifi ed service agency in accordance with the manufacturer’s instructions and all applicable codes and requirements of the authority having jurisdiction. If these instructions is not followed exactly, a fi re, explosion or production of carbon monoxide may result causing property damage, personal injury or loss of life. The qualifi ed service agency is responsible for the proper installation of this kit. The installation is not proper and complete until the operation of the converted appliance is checked as specifi ed in the manufacturer’s instructions supplied with the kit.

1 911-011

1 904-947

1 918-590

1 908-528

Conversion Kit 396-972 includes:

Stepper Motor LP for 885 SIT

Orifi ce #53

Decal - Conversion to LP

Label Propane

Before you begin:

Shut off the gas supply to the unit.

Disconnect all electrical supply to the unit.

Always let the appliance cool to room temperature before servicing.

1) Remove the left side control cover.

Cable from motor

3) Disconnect the Cable coming from the Pressure Regulator Motor.

Side control cover

The valve in the L390E is attached using 2 screws and 2 hooks located below the valve. Loosening the screws part way and lift the valve to disengage the hooks.

The valve will then hinge outward allowing access to the components and pressure taps located on the top of the valve without completely removing the valve.

4) Remove and discard 2 Pressure regulator screws A (T20 or slot), Pressure Regulator B, Spring and Diaphragm C.

5) Ensure the rubber gasket, which is prefi tted as part of the Assembly, is properly positioned. Install the new Pressure Regulator using the 2x

M4 x .7 screws supplied. Tighten the screws to 25lb-in. In the event that the screw threads are cross threaded or stripped, replace the valve assembly.

Install the enclosed propane identifi cation label to the valve body where it can be easily seen.

2) Loosen both screws at the top of the valve about ½ way out. Lift the valve body and lean outward. The Valve Brackets will rest open as shown on the right.

L390E / HZI390E Direct Vent Gas Insert

919-061

1 07/20/11

17

5) Ensure the rubber gasket, which is prefi tted as part of the Assembly, is properly positioned. Install the new Pressure Regulator using the 2x

M4 x .7 screws supplied. Tighten the screws to 25lb-in. In the event that the screw threads are cross threaded or stripped, replace the valve assembly.

Install the enclosed propane identifi cation label to the valve body where it can be easily seen.

6) Re-attach the Pressure Regulator wire, and re-situate the Gas Valve, secure the screws that fasten the Gas Valve Mounting Brackets.

7) Remove burner (see burner removal section in manual).

8) Using a 3/8” socket wrench, loosen and remove the main gas orifi ce.

Replace with the LP gas orifi ce. Confi rm the orifi ce size marked on the

Orifi ce with the Rating Label on the appliance

11) Re-tighten the pilot target hex fi tting until the pilot target aligns with the fl ame sensing rod.

Important: DO NOT OVERTIGHTEN - this can cause the pilot hood to miss the fl ame sensor.

12) Ensure the pilot light is in the correct orientation to the Burner.

Reconnect the gas and electrical supply to the appliance. Start the appliance. (see section on Lighting Instructions) Ensure that pilot and burner ignition is completed without delay. Check both your inlet and outlet pressures at full load. With a soapy solution, leak test the entire system. Verify both the correct fl ame and pilot appearance.

13) See Gas Pipe Pressure Testing in this manual.

14) Adjust aerations settings - see Air Shutter Adjustment section in the manual.

Installer Notice:

These instructions must be left with the appliance.

Pilot Orifi ce – SIT Pilot Equipped Systems

(see section on SIT Pilot Equipped Systems below)

9) Pull off the pilot cap to expose the pilot orifi ce.

10) Unscrew the pilot orifi ce with the allen key; then replace with the LPG pilot orifi ce and the pilot cap, provided in the kit.

18

919-061

2

L390E / HZI390E Direct Vent Gas Insert

07/20/11

Note: Instructions on installation are only required if fan was not installed with L390E or HZI390e only. To access the side and rear access panels both the gas and venting (see vent/fl ue installation in this manual) will need to be disconnected for proper removal. There is no access to the blower from the front of this appliance.

4) Install the thermodisc by sliding it into the bracket as shown below in

Diagram 4.

Before you begin:

Shut off the gas supply to the unit.

Disconnect all electrical supply to the unit.

Always let the appliance cool to room temperature before servicing.

1) Remove 7 screws and loosen 5 screws along the bottom to remove fan access panel -see Diagram 1a

Remove 4 screws to remove side access panel - see Diagram 1b

= Remove

= Loosen

Thermodisc

Diagram 4

5) Thermodisc should be installed with red wires front and back as shown below in Diagram 5.

Diagram 1b

Diagram 1a

2) Position gasket between fan and back access panel as shown below in

Diagram 2.

Diagram 5

6) Install a grommet where the wires pass through the side access panel.

Grommet

Diagram 2

3) Secure fan and gasket to back access panel with 3 screws in locations shown below in Diagram 3.

Diagram 6

7) Connect the wires from the wire harness to the fan terminals (see

Diagram 7a)and connect the other end to the wires of the fan control box

(see Diagram 7b).

See wiring diagram on next page.

L390E / HZI390E Direct Vent Gas Insert

919-019

Diagram 3

1

Fan Terminals

Diagram 7a

Fan Control Box

Diagram 7b

05/10/11

19

L390E / HZI390E installation

Note: Ensure that the two wires that go to the fan control box go through the grommet installed in Step 6.

Fan

120V AC

60 Hz

Neutral

Live

Black

Ground

Black

Ground

ON

Green

OFF

Black Black

Fan Speed

Controller

Red

Red

Fan Thermodisc

(normally open)

8) Secure the green ground wire to the ground lug on the unit, just left of the thermodisc location - see Diagram 8 below.

10) Install fan control box through the backing plate of the faceplate (see installation instructions in this manual to install on unit. Secure the knob in the front of the faceplate with a washer and a bolt.

Diagram 10

Ground wire

Thermodisc

11) Install the knob cover over the knob.

Diagram 8

9) Bundle wires together and secure to the unit with a wire clip, one at the base of the side access and one on the back of the fan access panel.

Diagram 9a

Side Access

Clip

Back panel

Clip

Diagram 9b

Diagram 11

Side of faceplate

12) Reverse Step 1.

13) Attach power cord to side of faceplate with grommet.

WARNING

Electrical Grounding Instructions

This appliance is equipped with a three-prong (grounding) plug for your protection against shock hazard and should be plugged directly into a properly grounded three-prong receptacle. Do not cut or remove the grounding prong from this plug.

20

919-019 2

installation

WIRING dIAGRAm

This heater does not require a 120V A.C. supply for operation. In case of a power failure, the burner switch and the optional remote control/thermostat will continue to operate. However, a 120V A.C. power supply is needed for the fan/blower operation.

(do not cut the ground terminal off under any circumstances.)

PROFLAmE REmOTE SYSTEm GTm (L390E / HZI390E)

Proflame System

886 GTMF

SureFire™ Switch

0.880.001

0.584.907

Thermostat

(Optional)

See optional wall thermostat installation in this manual.

GtM reMote sYsteM - iMportant: The AA batteries in the receiver operate the unit. If the batteries become weak, they will need to be replaced with quality AA alkaline batteries. The unit will not operate without AA batteries.

CAuTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation.

Caution: Ensure that the wires do not touch any hot surfaces and are away from sharp edges.

21

L390E / HZI390E Direct Vent Gas Insert

installation an optional ac power adaptor may be installed as a constant power source for the surefire system.

IMPORTANT: Recommend removing the 4-AA batteries in the SureFire receiver.

This will avoid battery leakage and power drainage. 4-AA Battery pack may be re-installed into receiver during power outages.

NOTE: For all Gas Fireplaces 120 volt power must be brought to the receptacle box inside the bottom of the firebox (provided with the unit).

All Freestanding

Gas Stoves & Gas Inserts will need a receptacle box located outside / near the unit so that the AC Power Adaptor can be plugged in.

Install ac adaPtOR WIth suREfIRE Wall REcEIvER sWItch Only - (WIthOut REmOtE)

1)

see remote installation page in owners manual.

2) Connect the male end from AC adaptor to the female end

tagged “DC Supply” on wiring harness in unit.

3)

Plug AC adaptor into 120V wall outlet (or into 120V receptacle if installed inside the gas fireplace firebox).

4) Neatly tuck any loose AC Power Adaptor wires neatly underneath / inside the appliance.

Note: Ensure that wires do not touch the underside of the firebox

(keep wires away from the heat as much as possible).

Install ac adaPtOR WIth suREfIRE PROflamE Gt / Gtm REmOtE

1)

Connect the male end of the AC adaptor to the female end of the wire adaptor (supplied with AC adaptor) together as shown .

3)

Plug in wire adaptor to FCM - COM connector - be careful not

to damage ends. This only fits one way.

Wire adaptor

AC adaptor

2)

Locate FCM - COM connector on the Remote wire harness -

see manual for location in unit.

AC adaptor wire adaptor

FCM - COM

4)

Plug AC adaptor into 120V wall outlet (or into 120V receptacle if installed inside the gas fireplace firebox).

5) Neatly tuck any loose AC Power Adaptor wires neatly underneath / inside the appliance.

Note: Ensure that wires do not touch the underside of the firebox

(keep wires away from the heat as much as possible).

FCM - COM

22

919-063

1

installation

PROFLAmE REmOTE SYSTEm GTmF WITH FAN (L390EB / HZI390EB)

Proflame System

Configuration

886 GTMF

Wire Diagram

SureFire™ Switch

0.584.907

Thermostat

(Optional)

See optional wall thermostat installation in this manual.

Ground

Neutral

120V AC

60 Hz

Live

Black

Black

Ground

ON

Green

OFF

Black Black

Fan Speed

Controller

Fan

Red

Red

Fan Thermodisc

(normally open)

GtMf reMote sYsteM - iMportant: The 120V fan control module serves as the power source for this unit. The AA batteries in the receiver only serve as a backup in case 120 volt power lost within the home.

CAuTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation.

Caution: Ensure that the wires do not touch any hot surfaces and are away from sharp edges.

23

L390E / HZI390E Direct Vent Gas Insert

installation

FAN WIRING dIAGRAm

FOR uSE WITH THE OPTIONAL 396-917 FAN FOR L390E/HZI390E)

Grounding

Lug Detail

Lockwasher

Star washer

Star washer nut

Ground wire from fan nut

Ground wire from power cord

CAuTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation.

Ground

120V AC

Neutral

Live

Ground

Green

Red Black

ON

Minimum Convection

Air Temp. Switch

Fan

OFF

Black

Rotary Speed

Control

Caution: Ensure that the wires do not touch any hot surfaces and are away from sharp edges.

24

L390E / HZI390E Direct Vent Gas Insert

OPTIONAL WALL THERmOSTAT INSTALLATION

installation

This installation must be completed during initial install with the side access panel removed.

A wall thermostat may be installed if desired.

Recommended: Mount thermostat beside unit receiver.

1) Run wires from thermostat into the unit using the appropriate wire gauge - see chart below.

Thermostat Wire Table

Recommended Maximum Lead Length

(Two-Wire) When Using Wall

Thermostat (CP-2 System)

Wire Size

14 GA.

16 GA.

18 GA.

20 GA.

22 GA.

Max. Length

50 Ft.

32 Ft.

20 Ft.

12 Ft.

9 Ft.

caution do not wire millivolt thermostat wires to 120V wire.

2) Remove the green wire marked (TH) at the white connector - shown below.

4) Connect one thermostat lead to male connector using female spade connector - see pic below.

Disconnect TH wire

3) Connect one thermostat lead to female connector, using male spade connector - see pic below.

When complete turn remote receiver to the ON position.

Unit will now operate using the wall thermostat.

25

L390E / HZI390E Direct Vent Gas Insert

installation

Evenly spread the Glass Crystals or optional Ceramic Spa Stones over the burner. Ensure the crystals (or stones) do not overlap too much as this will effect the fl ame pattern.

IMPORTANT NOTE:

Only the supplied approved Glass Crystals and Ceramic Spa Stones are to be used with these fi replaces. Use of any other type of glass crystals or stones can alter the unit's performance, any damage caused by the use of any unapproved glass or stones will not be covered under warranty.

When using Ceramic Spa Stones DO NOT cover burner ports or pilot light that lead to pilot fl ame. Ensure the crystals or stones do not overlap excessively as this will effect the fl ame pattern.

Unit

HZ54E / HZ54EPV

*Glass Crystals

3 lbs

HZ42 / HZ42E / HZ40E 2 lbs

HZ42ST / HZ42STE

HZ42STEPV

2 lbs

BURNER PACKAGES

Ceramic Spa Stones

1 lb Glass + 2 packages (140 spa stones)

1 lb Glass + 1 package (70 spa stones)

1 lb Glass + 1 package (70 spa stones)

HZ30E **

HZI234E ***

1 lb

3/4 lb

HZI390E/ HZI390EB * 7 lbs [4 lbs burner + 3 lbs fi rebox]

HZI540EB * 8 lbs [4 lbs burner + 4 lbs fi rebox]

HZO42/HZO42 (AUS) 3 lbs

1 lb Glass + 1 package (70 spa stones)**

3/4 lb Glass + 1 package 70 spa stones)***

2 lb Glass + 1 package (70 spa stones)

2 lb Glass + 1 package (70 spa stones)

Not Approved

L676S

P33S/P33SE ****

1 lb

1 lbs

PTO30 */ Plateau Series 10 lbs

1 package = (70 spa stones)

1 package = (70 spa stones)****

Not Approved

PTO60*

U32S / U32SE

20 lbs

1 lb

Not Approved

1 package = (70 spa stones)

E33S 1 lb 1 package = (70 spa stones)

NOTE: * Glass Crystals are available in 1lb and 5lb bags. All units come standard with Cobalt Blue glass crystals except:

* HZO42 comes with Copper glass crystals.

* HZI390E, HZI390EB, HZI540EB, PTO30, PTO60 & Plateau Series do NOT include glass crystals with units. Must purchase separately.

• 1 Ceramic Spa stone package contains 70 stones.

• 1 Ceramic Garden stone package contains 50 stones.

** Recommended - use only 40 of the 70 ceramic stones on the HZ30E burner.

*** Recommended - use only 24 of the 70 ceramic stones on the HZI234E burner.

**** Recommended - use only 50 of the 70 ceramic stones on the P33S/P33SE burner.

Glass Crystals shown on Burner

For Units HZ54E, HZ54EPV, HZ42ST, HZ42STE, HZ42STEPV,

HZI234E, HZ42E, HZ42, HZ40E, HZ30E,

HZO42, HZO42 (AUS) PTO30, PTO60 Plateau Series only

Optional Ceramic Spa Stones + Glass Crystals shown on burner.

For Units HZ54E, HZ54EPV, HZ42ST, HZ42STE, HZ42STEPV,

HZI234E, HZ42, HZ42E, HZ40E, HZ30E only

Glass Crystals shown on Burner

For units P33S, P33SE, L676S, U32S, U32SE, E33S only

Optional Ceramic Spa Stones shown on burner.

For units P33S,P33SE L676S, U32S, U32SE, E33S only

26

918-753j

Glass Crystals shown on Burner and Firebox Floor

For Units HZI390E, HZI390EB, HZI540EB only

1

caution

DO NOT place spa stones over pilot and burner ports.

installation

No spa stones in this area.

27

L390E / HZI390E Direct Vent Gas Insert

installation

FOR FIREBOX BASE (AROUND BURNER)

FOR FIREBOx BASE (AROuNd BuRNER)

Unit

HZ54E / HZ54EPV

Firebox (Around Burner) Packages

Glass Crystals

6 lbs

HZ42 / HZ42E / HZ40E 5 lbs

HZ42ST / HZ42STE / HZ42STEPV 5 lbs

HZ30E

HZI540EB

2 lbs

4 lbs

Pebbles

2 packages (6 x bags pebbles)

2 packages (6 x bags pebbles)

2 package (6 x bags pebbles)

1 package (3 x bags pebbles)

1.5 packages (4 x bags pebbles)

HZI390E/ HZI390EB

HZI234E

HZO42 / HZO42 (AUS)

P33S / P33SE

U32S / U32SE

E33S

3 lbs

2 lbs

3 lbs

3 lbs

3 lbs

3 lbs

1 package (3 x bags pebbles)

1 package (3 x bags pebbles)

1 package (3 x bags pebbles)

1 package (3 x bags pebbles)

1 package (3 x bags pebbles)

1 package (3 x bags pebbles)

There are 2 optional packages to choose from to cover the fi rebox base:

1) Natural River Pebbles

2) Glass Crystals (4 colors available)

Spread the pebbles / crystals evenly on the exposed base of the fi rebox. Pebbles are NOT to be placed anywhere on the burner or over top of the

Glass Crystals or optional Ceramic Spa Stones.

IMPORTANT NOTE: Only the supplied and approved pebbles / glass crystals are to be used with these fi replaces. Use of any other type of pebbles, glass crystals or other material can create a danger and will void the warranty.

Natural River Pebbles shown surrounding the a Horizon Burner

28

918-753j

River Pebbles shown surrounding a Sunrise Burner

2

Glass Crystals shown surrounding the Burner

L390E / HZI390E Direct Vent Gas Insert

08/18/11

Read the instructions below carefully and refer to the images. If the logs are broken do not use the unit until they are replaced. Broken logs can interfere with pilot operation.

Improper positioning of the logs may create carbon build-up and can alter the unit's performance which is not covered under warranty.

*Satin black paint is included if touch ups are required.

2

1 Rear Bottom Left Log

2 Right Upright Log

3 Front Log Piece

4 Front Angled Log Piece

5 Back Top Log

6 Front Left Cross Log

1

6

3

5

4

1) Identify Log 1 pins on left side of log burner in unit - see below.

3) Position Log 1 on burner pins as far forward on the back pin as possible and as far to the left as the left pin allows.

Log 1 pins on burner tray

2) Identify corresponding locators on bottom of Log 1 - see below.

4) Position Log 2 on burner pins located in the right rear corner. When seated, Log 2 should sit fl at and not rock.

Log 1 locators

1 03/30/11

29

L390E installation

LOG INSTALLATION

5) Position Log 3 in front and to the right of Log 1. Log 3 fi ts in a recess in the burner tray. Pull log forward on the burner tray until it rests against the ridge in the burner tray shown below.

8) Identify the locators for Log 5 - a pin on Log 1 and a cavity in the front right corner on the burner tray as shown below.

1

3

Ridge in burner tray (highlighted)

6) Position Log 4 in front and to the right of Log 3. Log 4 fi ts in a recess in the burner tray. Pull log forward on the burner tray until it rests against the ridge in the burner tray shown below.

Pin on Log 1 (highlighted) Cavity in burner tray (highlighted)

9) Orient Log 5 as shown below - then match up locators on log with those in the fi rebox (indicated above).

4

10) Correct positioning of Log 5 is shown below.

Ridge in burner tray (highlighted)

7) When installed - ensure the air gap at the rear of the log is maintained - as indicated by arrow below.

Log 5 - correct position L

Log 5 - correct position R

919-008

30

2

Log 5 - correct position installed

03/30/11

L390E / HZI390E Direct Vent Gas Insert

LOG INSTALLATION

11) Match up pin on Log 5 with locator on Log 6 as shown below.

L390E installation

6

5

12) Place Y of Log 6 as shown below.

6

1

"Y" in Log 6

5

Final Install

919-008

L390E / HZI390E Direct Vent Gas Insert

3 03/30/11

31

installation

STANdING PILOT ANd HEAT ExCHANGE RETuRN

The L390E / HZI390E use a heat exchanger and efficient combustion technology to provide extreme heating efficiencies. The more efficient an appliance becomes, the lower the flue gas temperatures becomes.

On start-up, flue temperatures are required to initiate venting action.

Here are some considerations when setting up the L390E / HZI390E:

1) When operating the unit in temperatures below 50

° F, run the pilot in

"Standing Pilot" mode, by setting the Surefire™ switch to ON.

The switch is located to the bottom left of the Firebox Door.

Move the switch to the right to run in Standing Pilot mode, to the left to run in Intermittent Pilot (electronic ignition) mode. This will aid in keeping the flue slightly warmer than the outside air, making start up a smoother process.

REmOVING THE HEAT ExCHANGER RETuRN

1) Remove the panels if they are already installed. Remove one screw in the upper left and upper right of the firebox. If the unit has been previously operated, spray these screws with WD-40. Once the screws have been removed, lower the front edge of the exhaust baffle and pull towards you. There are 3 screws at the rear of the exhaust baffle that help to position the baffle and keep it straight during operation.

2) If the unit has been previously operated, spray the fasteners with WD-40 and let them sit for a few minutes. Remove the screw that holds the heat exchange return in place. Lower the front of the return and pull it forwards and then out of the heat exchanger. Keep it for future use. Reinsert the fastener from the location it came from to prevent leaks in the firebox.

Exhaust Baffle Screws (both sides)

Exhaust Baffle

Surefire switch for standing pilot

Standing

Pilot On/Off

2) When operating the unit in extreme cold climates, or at higher elevations, consider removing the "Heat Exchanger Return". This component is located in the Flue Outlet of the firebox and is designed to increase the operational efficiency of the Heat Exchanger. Removing this component decreases restriction in the venting system. This may aid in venting in locations where venting is challenged by higher elevations, difficult vent runs, very cold climates, or for operating the unit without such a high heat output into the run in which it is installed.

Screw Heat Exchanger Return

Exhaust Baffle

Screws help to locate the Exhaust Baffle when installing in the Firebox

Exhaust Baffle

Heat Exchanger Return

32

L390E / HZI390E Direct Vent Gas Insert

installation

BRICk PANEL INSTALLATION

Brick panels are soft and fragile. Use caution when handling the panels, being careful not to jar them or scratch the painted surfaces.

Firebox Liner Rear

Firebox Liner Right

Firebox Liner Left

3) Using a screw driver, loosen the fasteners holding the Firebox Liner Retainers and move them towards the center of the firebox. -see Diagram 1.

4) Remove the firebox liners from their packaging. Inspect them prior to installation to make sure they haven`t been damaged during shipping.

5) Install the rear brick panel, by placing it against the rear of the firebox.

The bottom of the brick panel rests on a small sheet metal lip, just above the air intake at the bottom rear of the Firebox. You will need to hold this panel in place while you install the right brick panel. Do not let go of the panel or it may fall forward and be damaged.

6) While holding the rear brick panel in place, slide the right along the side of the firebox toward the rear of the firebox. Each side Firebox Liner will sit upon a Firebox Liner Retainer and the top will be held between the

Exhaust Baffle and the side of the firebox.

Exhaust Baffle

Firebox Liner Retainers

Firebox Liners

1) Remove left/right filler sections and discard - see below.

Diagram 1

Upper Left of Firebox

Firebox Liner Left

Left /right filler sections.

2) Remove burner by removing left and right screws off the burner bracket.

Firebox Liner Right

Firebox Liner

Retainer (x2)

Lower Right of Firebox

7) Once one Firebox Liner Side is installed, you can release the Firebox

Liner Rear. The side Liner will hold the rear Liner in place. Install the Firebox Liner Left the same way you installed the Firebox Liner Right. Both side liners should be just slightly back from the front edge of the Firebox.

8) Snug the Firebox Liner Retainers up against the Firebox Liner Left &

Right. Using a screw driver, secure the screws that hold down each retainer.

9) Reinstall burner - see ceramic burner installation section in manual.

33

L390E / HZI390E Direct Vent Gas Insert

installation

ENAmEL PANEL INSTALLATION

Sheet metal components may have sharp edges. Please handle with care. The enamel panels require an insulation panel installed behind them. Failure to do so may result in an elevated operating temperature and premature failure of the appliance. The Insulation panels may contain fibre glass or ceramic elements. These may become airborne or stick to carpets and/or clothing. Handle with caution.

The use of work gloves and dust masks is recommended when handling panels and insulation.

Porcelain Liner Rear

Porcelain Panel Left

Insulation Panels

Side and Rear Panel

Positioning

Firebox Liner Retainers

Exhuast Baffle

Bottom Right of Firebox

Top Right of Firebox

1) Remove filler sections from right and left sides of burner and discard - see below.

Insulation Panel Rear

Insulation Panel Side (x2)

Porcelain Liner Right

4) Install the firebox liner Left, with the corresponding Insulation Panel by sliding it into the left side of the firebox. The rear flange of the liner must fit between the firebox liner rear and the firebox. You may have to push the liner against the firebox as you push it rearward.

5) Push the firebox liner retainers against the panels, pushing the panels tight against the firebox sides. Secure the screws that hold down the firebox liner retainers (x4).

6) Reinstall burner - see glass crystal burner removal section in manual.

Filler section

2) Using a screw driver, loosen the screws that hold down the Firebox Liner

Retainers (x4). Move the Firebox Liner Retainers toward the center of the

Firebox.

3) Place the insulation panels on the inside of their respective firebox liners.

Have both the rear liner and the right liner within reach of the Firebox.

The rear liner has one long edge with perpendicular lip and one long edge with a lip angled downward. The angled lip is the top of the panel.

The liner sits on a sheet metal ledge at the rear of the firebox, just above the air inlet near the bottom.

While holding the rear liner in place, slide the firebox liner right (and the corresponding insulation panel) into the right side of the Firebox. The side liners will sit on the firebox liner retainers and fit at the top in-between the firebox side and the exhaust baffle. The rear flange on the Firebox Liner

Side, sits between the rear liner and the firebox side. When the side liner is properly installed, the front edge should sit just inside the front edge of the firebox.

34

L390E / HZI390E Direct Vent Gas Insert

GLASS dOOR REmOVAL / INSTALLATION

installation

WARNING: do not operate the appliance with the glass panels removed, cracked or broken. Replacement of the glass panels should be done by a licensed or qualified service person.

1) Insert the door tool into the lower door latch.

Upper Door Hooks

Lower Door Latches

Door Attachment Point

Door Tool

2) Pull forward until the lower door latch is disengaged from the door frame.

3) Push downward until the Lower Door Latch is below the Door Frame.

4) Release the lower door latch until it reaches its resting point.

5) Remove the door tool and repeat steps 1-5 on the other lower door latch.

6) Pull the bottom of the door towards you until the door is angled away from the firebox by about 30

°. Lift the door up and over the upper door hooks.

7) To install the glass door - reverse steps.

Window Clip (x4)

Door Frame

Glass Gasket Retainer

Window Glass Gasket

Window Glass

Door Components

L390E / HZI390E Direct Vent Gas Insert

35

installation

L390E / HZI390E

Note: A mantel defl ector may be installed to reduce the minimum mantel height.

Refer to minimum clearances in the installation manual.

If not installing the mantel defl ector - proceed to step 3.

1) Line up the mantel defl ector (tabs to the back) with the Low Profi le backing plate.

4) Install front faceplate and secure to the unit with 4 screws in locations shown below.

mantel defl ector

2) Bend all 3 tabs 180º to secure the defl ector to the top of the backing plate.

The tabs should be fl ush with the underside of the top lip of the back plate.

4) Install lower trim piece oriented as shown below.

top of backing plate

Note: Faceplate may be installed after the unit is in it's fi nal position.

3) Install Low Profi le faceplate backing plate and secure to the unit with 5 screws in locations shown below.

Trim

36

919-022a

1

Final Install

L390E / HZI390E Direct Vent Gas Insert

09/22/11

4 SIdEd LOW PROFILE FACEPLATE INSTALLATION

4 SIDED LOW PROFILE FACEPLATE INSTALLATION

Note: A mantel defl ector may be installed to reduce the minimum mantel height.

Refer to minimum clearances in the installation manual.

If not installing the mantel defl ector - proceed to step 3.

1) Line up the mantel defl ector (tabs to the back) with the Low Profi le backing plate.

2) Install front faceplate and secure to the unit with 4 screws in locations shown below.

mantel defl ector

2) Bend all 3 tabs 180º to secure the defl ector to the top of the backing plate.

The tabs should be fl ush with the underside of the top lip of the back plate.

3) Install lower trim piece oriented as shown below.

top of backing plate

Note: Faceplate may be installed after the unit is in it's fi nal position.

3) Install Low Profi le faceplate backing plate and secure to the unit with 4 screws in locations shown below.

Trim

L390E / HZI390E Direct Vent Gas Insert

919-023a

1

Final Install

09/26/11

37

1) Install the optional screen by hooking the top of the screen over the two tab at the top of the glass door. Locations shown in the diagrams below.

Tabs

2) Secure the screen by placing provided magnets between the back of the screen and the unit in locations shown below.

38

919-022

3) To remove - reverse steps.

2

L390E / HZI390E Direct Vent Gas Insert

09/22/11

L390E / HZI390E installation

Note: A mantel defl ector may be installed to reduce the minimum mantel height.

Refer to minimum clearances in the installation manual.

If not installing the mantel defl ector - proceed to step 3.

1) Line up the mantel defl ector (tabs to the back) with the full screen frame as shown below.

2) Install the optional full screen doors onto the frame.

2) Bend all 3 tabs 180º to secure the defl ector to the top of the frame

. The tabs should be fl ush with the underside of the top lip of the back plate.

top of backing plate

1) Install the optional full screen to the unit by securing with 4 screws in locations shown below.

Final Install

1

39

09/26/11

OPERATING INSTRuCTIONS

OPERATING

INSTRuCTIONS

Before operating this appliance, proceed through the following check list.

1) Read and understand these Instructions before operating this appliance.

LIGHTING

PROCEduRE

ImPORTANT

To ignite or reignite the pilot, you must first remove the glass door.

2) Check to see that all wiring is correct and enclosed to prevent possible shock.

1) Press and release on ON/OFF button once on the remote control or ON/OFF switch.

3) Check to ensure there are no gas leaks.

4) Make sure the glass door is in place. Never operate the appliance with the door glass removed.

2) After approximately 4 seconds the spark ignition system will spark for 60 seconds to light the main burner.

3) The unit will turn on.

5) Verify that all venting and the cap is unobstructed.

6) Verify log /glass crystal placement. If the pilot cannot be seen when lighting the unit - the logs

/ crystals, or the embers have been incorrectly positioned.

7) The unit should never be turned off and on again without a minimum of a 60 second wait.

8) When lighting the appliance, the inside of the glass may fog up. This will burn off after a few minutes of operation.

note: The first try for ignition will last approximately 60 seconds. If there is no flame ignition

(rectification) the board will stop sparking for approximately 35 seconds. After wait time , the board will start second try for ignition by sparking for approximately 60 seconds . If there is still no positive ignition the board will go into lock out.

The system will need to be reset as follows:

dO NOT BuRN THE APPLIANCE WITH

THE GLASS dOOR REmOVEd.

a) Turn the system off using ON/OFF switch or press ON/OFF button - if using optional remote.

b) After approximately 2 seconds turn on ON/

OFF switch or press ON/OFF button if using optional remote.

c) Repeat step 2.

FIRST FIRE

The first fire in your stove is part of the paint curing process. To ensure that the paint is properly cured, it is recommended that you burn your fireplace for at least four (4) hours the first time you use it with the fan on. When first operated, the unit will release an odour caused by the curing of the paint, the burning off of any oils remaining from manufacturing.

Smoke detectors in the house may go off at this time. Open a few windows to ventilate the room for a couple of hours.

The glass panel may require cleaning after the unit has cooled down.

dO NOT ATTEmPT TO CLEAN THE

GLASS WHILE IT IS HOT.

Note: When the glass is cold and the appliance is lit, it may cause condensation and fog the glass. This condensation is normal and will disappear in a few minutes as the glass heats up.

dO NOT BuRN THE APPLIANCE

WITHOuT THE GLASS FRONT IN

PLACE.

during the first few fires, a white film may develop on the glass front as part of the curing process. the glass should be cleaned or the film will bake on and become very difficult to remove. use a non-abrasive cleaner and neVer clean the glass while it is hot.

sHutdoWn

PROCEduRE

1) Turn the wall mounted switch or remote to the

"OFF" position.

2) Press "OFF" on the remote control.

3) Turn the gas control knob to the "OFF" position to turn off the pilot.

AuTOmATIC

CONVECTION FAN

OPERATION

The fan operates automatically, turn the knob on the side of the faceplate to adjust to the desired speed. The fan will turn on as the stove comes up to operating temperature. After the unit has been turned off and the unit cooled to below a useful heat output range the fan will shut off automatically.

L390E / HZI390E Direct Vent Gas Insert

NORmAL OPERATING

SOuNdS OF

GAS APPLIANCES

It is possible that you will hear some sounds from your gas appliance. This is perfectly normal due to the fact that there are various gauges and types of steel used within your appliance. Listed below are some examples. All are

normal operating

sounds and should not be considered as defects in your appliance.

Blower:

Regency gas appliances use high tech blowers to push heated air farther into the room. It is not unusual for the fan to make a "whirring" sound when ON. This sound will increase or decrease in volume depending on the speed setting of your fan speed control.

Burner tray:

The burner tray is positioned directly under the burner tube(s) and logs and is made of a different gauge material from the rest of the firebox and body. Therefore, the varying thicknesses of steel will expand and contract at slightly different rates which can cause "ticking" and "cracking" sounds. You should also be aware that as there are temperature changes within the unit these sounds will likely

Colours: Black on Grey, except

When this thermally activated switch turns ON it will

Red.

contacts closing and is normal.

pilot flame:

While the pilot flame is on it can make a very slight

"whisper" sound.

Size: 100%

w- 5.16"

h- 9.97"

dull clicking sound may be audible, this is normal operation of a gas regulator or valve.

unit Body/firebox:

Different types and thicknesses of steel will expand and contract at different rates resulting in some

"cracking" and "ticking" sounds will be heard throughout the cycling process.

OPERATING INSTRuCTIONS

COPY OF LIGHTING INSTRuCTION PLATE

FOR YOUR SAFETY READ BEFORE LIGHTING

This appliance must be installed in accordance with local codes, if any;

Natural Gas and Propane Installation Codes, CSA B149.1.

WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life. Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Refer to the owner’s information manual provided with this appliance. For assistance or additional information consult a qualified installer, service agency or gas supplier.

AVERTISSEMENT. Quiconque ne respecte pas à la lettre les instructions dans la présente notice risquede déclencher un incendie ou une explosion entraînant des dommages, des blessures ou la mort.

Une installation, d'ajustement, de modifi cation, de service ou d'entretien peut provoquer des blessures ou des dommages matériels. Reportez-vous au manuel du propriétaire de l'information fournie avec cet appareil. Pour obtenir de l'aide ou des informations supplémentaires consulter un installateur qualifi é, une agence de service ou fournisseur de gaz.

A) This appliance is equipped with an ignition device which automatically lights the pilot.

Do not try to light the pilot by hand.

WHAT TO DO IF YOU SMELL GAS

- Do not try to light any appliance.

- Do not touch any electric switch, do not use any phone in your building.

- Immediately call your gas supplier from a neighbours phone. Follow the gas supplier’s instructions.

- If you cannot reach your gas supplier, call the fi re department.

C) Do not use this appliance if any part has been under water. Immediately call a qualifi ed service

technician to inspect the appliance and replace any part of the control system and any

gas control which has been underwater.

A) Cet appareil est muni d’un dispositif d’allumage qui allume automatiquement la veilleuse.

Ne tentez pas d’allumer la veilleuse manuellement.

B) AVANT DE FAIRE FONCTIONNER, renifl ez tout autour de l’appareil pour déceler une odeur

de gaz. Renifl ez près du plancher, car certains gaz sont pluslourds que l’air et peuvent

s’accumuler au niveau du sol.

QUE FAIRE SI VOUS SENTEZ UNE ODEUR DE GAZ :

• Ne pas tenter d’allumer d’appareil

• Ne touchez à aucun interrupteur; ne pas vous servir des téléphones se trouvant dans le

bâtiment.

• Appelez immédiatement votre fournisseur de gaz depuis un voisin. Suivez les

instructions du fournisseur.

• Si vous ne pouvez rejoindre le fournisseur, appelez le service des incendies

C) N’utilisez pas cet appareil s’il a été plongé dansl’eau, même partiellement. Faites inspecter l’appareil par un technicien qualifi é et remplacez toute partie du système de contrôle et toute commande qui ont été plongés dans l’eau.

CAUTION: Hot while in operation. Do not touch. Severe Burns may result. Due to high surface temperatures keep children, clothing and furniture, gasoline and other liquids having fl ammable vapors away. Keep burner and control compartment clean. See installation and operating instructions accompanying appliance.

LIGHTING INSTRUCTIONS

1) Turn on ON/OFF switch

2) After approximately 4 seconds the spark ignition system will spark for 60 seconds to light the main burner.

3) The unit will turn on.

Note: The fi rst attempt to ignition will last approximately 60 seconds. If there is no fl ame ignition (rectifi cation) the board will stop sparking for approximately 35 seconds. After this wait time, the board will start a second try for ignition by sparking for approximately 60 seconds. If there is still no positive ignition after the second attempt the board will go into lock out.

The system will need to be reset as follows (after going into lock out mode): a) Wait 5 minutes - turn the system off using ON/OFF switch. b) After approximately 2 seconds turn on ON/OFF switch or press ON/OFF button if using optional remote.

c) Unit will repeat step 2.

1) Appuyez le bouton ON / OFF

2) Attendre 4 secondes. Le système d’allumage produira des étincelles pendant 60 secondes afi n d’amorcer le brûleur principal.

3) Les fl ammes s’allumeront.

Remarque : Au premier allumage, le système tente d’allumer les fl ammes pendant 60 secondes. Si l’essai est infructueux, le système fait une pause de 35 secondes. C’est ce qu'on appelle l'étape de rectifi cation. Ce délai

écoulé, le système tente à nouveau d'allumer les fl ammes en produisant des étincelles pendant 60 secondes.

Si les fl ammes ne s’allument toujours pas, le système se met en mode verrouillage.

Il faut alors le réinitialiser en suivant les étapes ci-dessous (pour le déverrouiller) :

a) Attendre 5 minutes et éteindre l’appareil en réglant l’interrupteur à la position « OFF »;

b) Attendre 2 secondes et rallumer le système à l’aide de l’interrupteur ou de la télécommande.

c) L'unité répétera l'étape 2.

TO TURN OFF GAS APPLIANCE

1) Turn off ON/OFF switch

2) If service is to be performed - you must disconnect power to the unit, from the battery pack, refer to manual.

1) Appuyez sur le bouton ON / OFF

2) Si le service est effectuée, vous devez débrancher l'appareil, du bloc-piles, voir le manuel d'instruction pour plus de détails.

DO NOT REMOVE THIS INSTRUCTION PLATE

918-628b

L390E / HZI390E Direct Vent Gas Insert

mAINTENANCE

mAINTENANCE

INSTRuCTIONS

1) Always turn the gas valve to off before cleaning.

For relighting, refer to lighting instructions. Keep the burner and control compartment clean by brushing and vacuuming at least once a year. When cleaning the logs, use a clean soft paint brush as the logs are fragile and easily damaged.

2) Clean (never when unit is hot) appliance, door and louvers with a damp cloth. Never use an abrasive cleaner. The gold louvers (and optional gold door) may be scratched if abrasives are used to clean them.

The heater is finished in a heat resistant paint and should only be refinished with heat resistant paint (not with wall paint). Regency uses StoveBrite Paint - Metallic Black #6309.

3) Make a periodic check of burner for proper position and condition. Visually check the flame of the burner periodically, making sure the flames are steady; not lifting or floating. If there is a problem, call a qualified service person.

4) The appliance and venting system must be inspected before use, and at least annually, by a qualified field service person, to ensure that the flow of combustion and ventilation air is not obstructed.

During the annual service call, the burners should be removed from the burner tray and cleaned. Replace the embers but do not block the pilot.

5) Keep the area near the appliance clear and free from combustible materials, gasoline and other flammable vapours and liquids

6) Each time the appliance is lit, it may cause condensation and fog the glass. This condensation and fog is normal and will disappear in a few minutes as the glass heats up.

never operate the appliance without the glass properly secured in place or with the door open.

7) Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance and to replace nay part of the control system and any gas control which has been under water.

.

8) Periodically check the pilot flames. Correct flame pattern has three strong blue flames: 1 flowing around the thermopile and 1 around the thermocouple, and 1 flowing across the rear of the burner (it does not have to be touching the burner).

WARNING: CHILdREN ANd AduLTS

SHOuLd BE ALERTEd TO THE HAZARdS

OF HIGH SuRFACE TEmPERATuRE ANd

SHOuLd STAY AWAY TO AVOId BuRNS

OR CLOTHING IGNITION. YOuNG

CHILdREN SHOuLd BE CAREFuLLY

SuPERVISEd WHEN THEY ARE IN THE

SAmE ROOm AS THE APPLIANCE.

CAuTION: ANY SAFETY SCREEN OR

GuARd REmOVEd FOR SERVICING AN

APPLIANCE muST BE REPLACEd PRIOR

TO OPERATING THE APPLIANCE.

CLOTHING OR OTHER FLAmmABLE mA-

TERIAL SHOuLd NOT BE PLACEd ON OR

NEAR THE APPLIANCE.

dOOR GLASS

Your Regency insert is supplied with high temperature, Neoceram ceramic glass that will withstand the highest heat that your unit will produce.

If your glass requires cleaning, we recommend using an approved glass cleaner available at all authorized dealers. Do not use abrasive materials.

Do not clean the glass when hot.

In the event that you break your glass by impact, purchase your replacement from an authorized

Regency dealer only, and follow our step-by-step instructions for replacement.

Warning: do not operate appliance with glass panels removed, cracked or broken.

Replacement of the glass should be done by a licensed or qualified service person.

caution & WarninGs:

* Do not clean when the glass is hot.

* The use of substitute glass will void all product

warranties.

* Care must be taken to avoid breakage of the

glass.

* Do not strike or abuse the glass.

* Do not operate this fireplace without the glass

front or with a cracked or broken glass front.

* Wear gloves when removing damaged or broken glass.

* Replacement of the glass panel(s) should be

done by a licensed or qualified service person.

Glass replaceMent

In the event that you break your glass by impact, purchase your replacement from an authorized

Regency® dealer only.

Replacement Neoceram glass (#940-371/P) is shipped with a gasket.

Window Clip (x4)

Door Frame

Glass Gasket Retainer

Window Glass Gasket

Window Glass

Door Components

42

L390E / HZI390E Direct Vent Gas Insert

PILOT AdjuSTmENT

periodically check the pilot flames. correct flame pattern has two strong blue flames: 1 flowing around the flame sensor and 1 flowing across the burner (it does not have to be touching the burner).

Burner

Flame Sensor

Pilot Ignitor

Note: If you have an incorrect flame pattern, contact your Regency

®

dealer for further instructions.

incorrect flame pattern will have small, probably yellow flames, not coming into proper contact

with the rear burner or flame sensor.

GENERAL VENT mAINTENANCE

Conduct an inspection of the venting system semiannually. Recommended areas to inspect as follows:

1) Check the Venting System for corrosion in areas that are exposed to the elements. These will appear as rust spots or streaks, and in extreme cases, holes. These components should be replaced immediately.

2) Remove the Termination Cap, and shine a flashlight down the Vent. Remove any bird nests, or other foreign material.

3) Check for evidences of excessive condensation, such as water droplets forming in the inner liner, and subsequently dripping out the joints,

Continuous condensation can cause corrosion of caps, pipe, and fittings. It may be caused by having excessive lateral runs, too many elbows, and exterior portions of the system being exposed to cold weather.

4) Inspect joints, to verify that no pipe sections or fittings have been disturbed, and consequently loosened. Also check mechanical supports such as Wall Straps, or plumbers' tape for rigidity.

LOG REPLACEmENT

The unit should never be used with broken logs. Turn off the gas valve and allow the unit to cool before opening door to carefully remove the logs. The pilot light generates enough heat to burn someone. If for any reason a log should need replacement, you must use the proper replacement log. The position of these logs must be as shown in the diagram under Log Installation.

NOTE: Improper positioning of logs may create carbon build-up and will alter the unit’s performance which is not covered under warranty.

GLASS GASkET

If the glass gasket requires replacement use glass gasket for the Flush Front (Part # 936-112).

mAINTENANCE

43

L390E / HZI390E Direct Vent Gas Insert

mAINTENANCE

GLASS CRYSTAL BuRNER REmOVAL / INSTALLATION (HZI390E / HZI390EB)

Disconnect unit from gas supply and allow unit to cool before removing burner.

GLASS BuRNER REmOVAL

1) If already installed, removed glass crystals and pebbles.

2) Remove filler sections from right and left sides of burner. Discard filler section if panels are installed - see below.

GLASS BuRNER INSTALL

1) Lift the burner assembly with both hands. Point the mixing tube towards the rear of the firebox. Lean the rear of the burner assembly downward.

To properly position the burner, the mixing tube must first situated onto the mixing tube support. Partially lift the burner assembly so that the mixing tube will then slide into the air shutter.

2) Lower the front edge of the burner assembly so that the burner front mounting tab rests in the small slot in both the burner mounting bracket left and right, near the front of the firebox. These tabs will not line up unless the mixing tube is inside the air shutter at the rear of the firebox.

Filler section

44

Burner Cover Screen

Pilot Cover

Pilot Provision

Burner

Burner Front

Mounting Tab in locations shown below.

Glass / Media Burner

Front View

Burner Foot

Gas Orfice

Air

Shutter

Pilot Assembly

Firebox

Front View do not damage, knock or scrape the pilot assembly. the flame sensor and ignition lead are fragile and can be damaged easily.

Fill Glass / Media to this level

Pilot Cover

Burner Screen

Mixing Tube

Burner Foot

Glass / Media Burner

Rear View

Glass Tray

Support

Glass / Media

Tray

Burner Mixing Tube

Glass / Media Burner

* Side view cut-through *

3) Place the Burner Cover Screen over the Burner Ports. Place the Pilot

Cover over the rear gap between the Burner and the Media Tray. This will sit around the Pilot Provision.

4) Distribute the glass crystals throughout the Media Tray. The media should be level with the side of the Media Tray.

*

* do not to install glass or other media over the pilot provision.

Mixing Tube properly engaged in Air Shutter

Properly positioned

Burner Tabs

Secure Burner with 4x screws

L390E / HZI390E Direct Vent Gas Insert

mAINTENANCE

L390E /L390EB CERAmIC BuRNER REmOVAL / INSTALLATION

REmOVAL

1) Remove left/right filler sections - see below.

Discard fillers only if inner panels are being installed.

INSTALLATION

care must be taken when installing the burner into the firebox.

do not damage, knock or scrape the pilot assembly. the flame sensor and ignition lead are fragile and can be damaged easily.

*Satin black paint is included if touch ups are required.

Left /right filler sections.

2) Remove burner by removing left and right screws off the burner bracket.

3) Lift the Burner slightly while pulling forward to clear the mixing tube.

Gas Orfice

Air

Shutter

Pilot Assembly

Firebox

Front View

important note:

A correctly installed burner - the burner is back far enough, lower the front edge so that the front flange of the burner

(underneath) sits down into the grooves in the burner mounting brackets Left and Right. There will be a small gap between the Ceramic Burner and the firebox Bottom Flange. The Burner should be situated about ¼” (6mm) inside the front edge of the firebox.

6mm

4) To install - reverse Steps 3-2, see Step 1 for correct installation tips.

L390E / HZI390E Direct Vent Gas Insert

45

mAINTENANCE

FAN mAINTENANCE - WITH GTmF REmOTE CONTROL

FOR L390EB OR HZI390EB

note: To access the side and rear access panels both the gas and venting will need to be disconnected(see vent/flue installation in this manual) for proper removal.

There is no access to the blower from the front of this appliance.

4) Remove 3 screws and remove the fan from the unit as shown below.

Before you begin:

shut off the gas supply to the unit.

disconnect all electrical supply to the unit.

always let the appliance cool to room temperature before servicing.

1) Remove 7 screws and loosen 5 screws along the bottom to remove fan access panel -see Diagram 1a

Remove 4 screws to remove side access panel - see Diagram 1b

= Remove

= Loosen

Diagram 3

5) To install - reverse steps.

Diagram 1b

Diagram 1a

2) Disconnect the fan wire harness through the rear panel. Disconnect 2 x

1/4" spade connectors to the fan terminals. Disconnect the ground lug to the fan using the screw provided.

WarninG

Electrical Grounding Instructions

This appliance is equipped with a three-prong

(grounding) plug for your protection against shock hazard and should be plugged directly into a properly grounded three-prong receptacle. Do not cut or remove the grounding prong from this plug.

Strain Relief

Power Cord

Fan Controller

Wire Retainer Fan Wire Harness Fan Terminals

Ground Wire

Fan

Fan Mounting Bracket

Diagram 2

46

L390E / HZI390E Direct Vent Gas Insert

mAINTENANCE

VALVE REPLACEmENT

Before you begin:

* shut off the gas supply to the unit.

disconnect all electrical supply to the unit.

always let the appliance cool to room temperature before servicing.

remove unit flue collars.

1) Remove the Left Control Panel Cover.

2) Disconnect 3 wires (EV1, EV2 and ground) leading to the valve as shown below.

1

2

5) Disconnect the Pilot Supply Line from the Gas Valve

6) Disconnect the Gas Supply Line from the On/Off Safety Shut off Valve.

3

3) Disconnect the Pressure Regulator cable.

7) Remove both Screws that secure the Gas Valve Mounting brackets, both sides.

Pressure regulator cable

4) Disconnect the Gas Orifice supply line from the outlet of the Gas Valve.

47

L390E / HZI390E Direct Vent Gas Insert

mAINTENANCE

8) Remove the Gas Valve by lifting upwards and outwards.

11) There is a provision in the Valve body casting that is designed to be used as a gripping point for assembly with other components. This is the portion of the valve that can be placed in a machine vice.

9) Secure the Valve Assembly by the 90 Elbow Fitting in a sturdy table vice.

Using a crescent wrench, loosen the valve from the Elbow fitting.

** Do not place the valve in the vice by any other method than what is shown. Holding the Valve in the vice will damage the Gas Valve and may cause malfunction. **

12) Place the Gas Valve into the machine vice using the provision as described above. Do not over tighten the vice. Remove the Flare Fitting from the gas outlet side of the valve.

10) Remove the 2 screws that hold the Right Side Valve Mounting Bracket onto the Valve.

13) Remove the 2 screws that secure the left side valve mounting bracket from the gas valve.

48

14) Replace the gas valve with the new unit and re-assemble by reversing disassembly steps 2-13.

15) Reconnect the gas and electrical supply to the unit. Once the unit has be re-fired, use a soapy water mixture to check all fittings and gas supply lines for gas leaks.

L390E / HZI390E Direct Vent Gas Insert

parts list

mAIN ASSEmBLY

17

18

19

14

15

16

20

8

9

10

11

12

13

22

24

25

26

27

28

29

30

5

6

7

2

3

4

part #

1 396-035 Door Frame

396-018

393-030

396-029

904-658

904-165

396-028

911-084

911-085

396-023

904-944

396-034

911-074

910-572

911-074

396-043

396-114

936-159

396-112

396-045

396-111

396-023

911-078

911-079

396-111

396-010

396-101

396-024

396-042

396-514

description

Window Gasket

Window Gasket Retainer

Burner Mounting Bracket Right

Burner End Right

Control Cover

Pilot Assembly NG Sit

Pilot Assembly LP Sit

Burner End Right

Exhaust Baffle

Light Cover

Slide Reinforcement

Slide Tool

Flue Connector Plate Assy

Flue Connector Plate Gasket

Bulkhead Clamp

Bulkhead Clamp Gasket

Gas supply line

Connector 3/8"MPT - 3/8"Flare

Valve Mounting Bracket - R

Valve NG 885

Valve LP 885

Control Cover

90° elbow 3/8"MPT-3/8"Flare

Valve mounting bracket - L

Ignition board SIT IPI

SIT Proflame receiver

Pilot Assy Ground Wire

Firebox Liner Retainers

Burner End - L

49 396-969

50 396-930

51 396-530

52 396-901

396-902

53 396-908

54 396-525

56 396-917

58 N/A

61 Various

62 396-094

63 396-091

64 396-122

65 904-790

*

*

66 918-982

* Not Shown

* 911-071/P

910-142

911-030

part #

31 904-943

32

396-032

396-033

396-116

34 396-513

35 904-946

904-947

36 396-125

37 396-046

38 396-113

39 904-691

40 396-039

46 911-013

description

Orifice mount

Air Shutter Assy

Air Shutter

Burner Mounting Bracket

Orifice Mounting Gasket

Bottom Door Latch Assy

NG orifice #37

LP orifice #53

Pilot Shield

Burner Mounting Bracket - L

Pilot Line Cover

Glass Clip Retainer

Door Tool

Proflame Wire Harness

LP Conversion Kit

Ceramic Log Kit (6 pc)

Ceramic Burner

Brick Panels - Brown

Brick Panels - Red

Enamel Panels

Glass Burner Assy

Fan Kit Manual

Light Kit

Glass Crystals

Glass Tray

Pilot Cover

Burner Screen

Magnets

Manual

Fan Motor Only

Fan Thermodisc

Fan Control Module

49

L390E / HZI390E Direct Vent Gas Insert

parts list

50

16

15

14

13

12

11

10

9

8

7

6

5

4 3 2 1

17

18

19

38

20

22

24 25 26 27 28

29 30 31 32

34 35 36 37 39

47 46

40

40

41

42

43

44

L390E / HZI390E Direct Vent Gas Insert

45

45

16

15

14

13

12

11

10

9

8

7

6

5

4 3 2 1

17

41

42

43

44

45

18

19

38

LOW PROFILE FACEPLATE

20

22

Part #

24

396-103

396-102

396-130

396-129

396-127

25 26 28

29 30 31

3 sided low profile front face

4 sided low profile backing plate

34 35

4 sided low profile front face

Low profile bottom cover

47 46

36 37 39

41

42

43

44

parts list

40

45

45

51

L390E / HZI390E Direct Vent Gas Insert

notes

52

L390E / HZI390E Direct Vent Gas Insert

notes

L390E / HZI390E Direct Vent Gas Insert

53

notes

54

L390E / HZI390E Direct Vent Gas Insert

For Models: P33 P36 P36D P42 P48 P121 P131 U31 U32 U35 U41 E21 E33

WARRANTY

WarrantY

Regency Fireplace Products are designed with reliability and simplicity in mind. In addition, our internal Quality Assurance Team carefully inspects each unit thoroughly before it leaves our facility. FPI Fireplace Products International Ltd. is pleased to extend this limited lifetime warranty to the original purchaser of a

Excalibur Product. This warranty is not transferable.

The Warranty: Limited Lifetime

The combustion chamber, heat exchanger, burner tubes/pans, logs, brick panels and gold plating (against defective manufacture only) are covered under the Limited Lifetime

Warranty for fi ve (5) years for parts and subsidized labour* and parts only thereafter.

Glass is covered for lifetime against thermal breakage only, parts and subsidized labour* for fi ve (5) years and parts only thereafter from date of purchase.

External casting, surrounds and grills are covered against cracks and warps resulting from manufacturer defects, parts and subsidized labour* for three (3) years from the date of purchase and parts only thereafter.

Special Finishes - One year on brushed nickel and antique copper full screens and doors. You can expect some changes in color as the product "ages" with constant heating and cooling. FPI warranties the product for any manufacturing defects on the original product. However, the manufacturers warranty does not cover changing colors and marks, ie. fi nger prints, etc applied after the purchase of the product. Damage from the use of abrasive cleaners is not covered by warranty.

Electrical and mechanical components such as blowers, switches, wiring, thermodiscs, FPI remote controls, spill switches, thermopiles, thermocouples, pilot assembly components, and gas valves are covered for two years parts and one year subsidized labour* from the date of purchase. Blowers and valves replaced under warranty are considered repairs and continue as if new with appliance. ie. twelve (12) months from original purchase date of appliance with a minimum of three (3) months coverage from date of replacement.

FPI venting components are covered parts and subsidized labour* for three (3) years from date of purchase.

Simpson Dura-Vent venting components (Direct Vent units) are covered by Simpson Dura-Vent Inc. warranty.

Repair/replacement parts purchased by the consumer from FPI after the original coverage has expired on the unit will carry a 90 day warranty, valid with a receipt only. Any item shown to be defective will be repaired or replaced at our discretion. No labor coverage is included with these parts.

Conditions:

Any part or parts of this unit which in our judgement show evidence of such defects will be repaired or replaced at FPI's option, through an accredited distributor or agent provided that the defective part be returned to the distributor or agent Transportation Prepaid, if requested.

Porcelain/Enamel - Absolute perfection is either guaranteed nor commercially possible. Any chips must be reported and inspected by an authorized dealer within three days of installation. Reported damage after this time will be subject to rejection.

It is the general practice of FPI to charge for larger, higher priced replacement parts and issue credit once the replaced component has been returned to FPI and evaluated for manufacturer defect.

The authorized selling dealer is responsible for all in-fi eld service work carried out on your Regency product. FPI will not be liable for results or costs of workmanship from unauthorized service persons or dealers.

At all times FPI reserves the right to inspect product in the fi eld which is claimed to be defective.

All claims must be submitted to FPI by authorized selling dealers. It is essential that all submitted claims provide all of the necessary information including customer name, purchase date, serial #, type of unit, problem, and part or parts requested, without this information the warranty will be invalid.

Exclusions:

This limited Lifetime Warranty does not extend to or include paint, door or glass gasketing or trim.

At no time will FPI be liable for any consequential damages which exceed the purchase price of the unit. FPI has no obligation to enhance or modify any unit once manufactured. ie. as products evolve, fi eld modifi cations or upgrades will not be performed.

FPI will not be liable for travel costs for service work.

Installation and environmental problems are not the responsibility of the manufacturer and therefore are not covered under the terms of this warranty policy.

Embers, rockwool, gaskets, door handles and paint are not covered under the terms of this warranty policy.

Any unit which shows signs of neglect or misuse is not covered under the terms of this warranty policy.

The warranty will not extend to any part which has been tampered with or altered in any way, or in our judgment has been subject to misuse, improper installation, negligence or accident, spillage or downdrafts caused by environmental or geographical conditions, inadequate ventilation, excessive offsets, negative air pressure caused by mechanical systems such as furnaces, fans, clothes dryer, etc.

Freight damage to stoves and replacement parts is not covered by warranty and is subject to a claim against the freight carrier by the dealer.

FPI will not be liable for acts of God, or acts of terrorism, which cause malfunction of the appliance.

Performance problems due to operator error will not be covered by this warranty policy.

Products made or provided by other manufacturers and used in conjunction with the operation of this appliance without prior authorization from FPI, may nullify your warranty on this product.

Any alteration to the unit which causes sooting or carboning that results in damage to the interior / exterior facia is not the responsibility of FPI.

* Subsidy according to job scale as predetermined by FPI.

Revised: 01-04-07

L390E / HZI390E Direct Vent Gas Insert

55

register your regency

®

warranty online www.regency-fire.com

reasons to register your product online today!

• View and modify a list of all your registered products.

• request automatic email notification of new product updates.

• stay informed about the current promotions, events, and special offers on related products.

Installer: Please complete the following information

dealer Name & Address: ______________________________________________

___________________________________________________________________

Installer: ___________________________________________________________

Phone #: ___________________________________________________________ date Installed: ______________________________________________________

Serial No.: __________________________________________________________

Regency

® and Regency Horizon, are trademarks of FPI Fireplace Products International Ltd.

© Copyright 2011, FPI Fireplace Products International Ltd. All rights reserved.

Printed in Canada

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