Epson Perfection 636U Reference Guide

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EPSON ® Perfection™ 636
Reference Guide
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Copyright Notice
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for
use with this EPSON scanner. EPSON is not responsible for any use of this information as applied to other
scanners.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or
third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of:
accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product,
or (excluding the U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and
maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original EPSON Products or EPSON
Approved Products by SEIKO EPSON CORPORATION.
A Note Concerning Responsible Use Of Copyrighted Materials
Digital cameras and scanners, like photocopiers and conventional scanners, can be misused by improper
copying of copyrighted material. While some countries’ laws permit limited copying of copyrighted material in
certain circumstances, those circumstances may not be as broad as some people assume. Epson
encourages each user to be responsible and respectful of the copyright laws when using digital cameras and
scanners.
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Trademarks
EPSON is a registered trademark of SEIKO EPSON CORPORATION. EPSON SoundAdvice is a service
mark, and Perfection, Micro Step and EPSON FaxAdvice are trademarks of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks
of their respective owners. EPSON disclaims any and all rights in those marks.
Copyright © 1998 by Epson America, Inc.
P636R998-00
9/98
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Contents
Introduction
7
About Your Documentation
Using Links
Cautions, Notes, and Tips
7
8
8
Understanding SCSI Connections
9
Setting the SCSI ID Number
Changing the SCSI ID Number in Windows 98
12
14
Upgrading from Windows 95 to Windows 98 15
Installing the Optional Equipment
17
Transparency Unit
Unpacking the Transparency Unit
Installing the Transparency Unit
Loading Transparencies
Selecting Settings
Scanning Reflective Documents or Photographs
Removing the Transparency Unit
18
19
19
21
29
29
30
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Auto Document Feeder
Unpacking the Auto Document Feeder
Installing the Auto Document Feeder
Loading Paper into the Auto Document Feeder
Loading Documents Manually
Selecting Settings
Clearing Jammed Paper from the
Auto Document Feeder
31
31
32
35
37
37
Removing the Document Cover
40
Reattaching the Document Cover
40
Maintaining the Scanner
41
Cleaning the Scanner
41
Replacing the Fluorescent Lamp
42
Cleaning the Paper Path Guide
Removing the Paper Path Guide
Cleaning the Paper Path Guide
Attaching the Paper Path Guide
42
43
45
46
Transporting the Scanner
47
38
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Troubleshooting
48
Problems and Solutions
Scanner Light
Operating Problems
Image Quality Problems
48
49
50
52
Where to Get Help
60
Specifications
62
Scanner Specifications
62
Transparency Unit Specifications
68
Auto Document Feeder Specifications
70
Glossary
73
Index
77
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Introduction
About Your Documentation
This manual includes information on the following:
Understanding SCSI Connections explains what daisy chains, SCSI IDs,
and terminators are.
Upgrading from Windows 95 to Windows 98 explains how to uninstall and
re-install the scanner software.
Installing the Optional Equipment gives installation and use instructions
for the optional transparency unit and auto document feeder.
Maintaining the Scanner explains how to clean the scanner and prepare it
for shipping.
Troubleshooting provides solutions to problems you may encounter.
Specifications give the specifications for the scanner and optional
equipment.
The Glossary defines terms you may not be familiar with.
The Index gives you a quick way to jump to indexed information.
See your Scanner Basics book for instructions for setting up your
scanner, scanning tips, and basic troubleshooting advice. For help with
the scanner software, see the EPSON TWAIN User’s Guide or the
LaserSoft® for EPSON Perfection 636 User’s Guide.
Introduction
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Using Links
Green, underlined text indicates that the text is a link (cross-reference) to
other parts of this guide. Click on the text with the mouse pointer to view
the referenced information.
Cautions, Notes, and Tips
Please follow these guidelines as you read your documentation:
Cautions must be observed to avoid damage to your
equipment.
Notes contain important information about your scanner.
Tips contain additional hints for better scanning.
Introduction
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Understanding SCSI
Connections
Read the following sections to determine how to set up your SCSI devices
and whether you need any optional SCSI cables.
SCSI chain
The SCSI interface allows you to connect up to seven devices (such as a
scanner, hard disk, CD-ROM, and so on) to the computer. This
arrangement is often called a “daisy chain.” Only the first SCSI device in
the chain is connected to the computer; each of the other devices is
connected to another SCSI device.
Understanding SCSI Connections
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SCSI cables
If you are using a SCSI cable other than the one provided, the length of
the cable must not exceed 9.8 feet (3 meters) to maintain compliance with
SCSI-2.
If you are connecting multiple SCSI devices to your computer, you
may need to purchase SCSI cables before setting up your SCSI
chain. Be sure the SCSI cable connectors are suitable for your
hardware, depending on the maker of your SCSI device and SCSI
interface board.
To connect the scanner to another SCSI device, the length of cable must
not exceed 19.7 feet (6 meters); otherwise the system may not work
properly.
SCSI ID
90
6 78
Understanding SCSI Connections
12 3
45
Each device has a SCSI ID number:
the SCSI adapter in the computer is
usually number 7, and each of the
other devices must have a different
number between 0 and 6. The
EPSON Perfection 636 default SCSI
ID number is 2.
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SCSI termination
The first device and the last device in
the chain (not including the adapter)
must have a terminator. No other device
can have a terminator, or if a terminator
does exist, it must be turned off or
removed. The EPSON Perfection 636
terminator is located at the rear of the
scanner. The default position of the
termination switch is ON. Do not use an
external terminator with the EPSON
Perfection 636.
Understanding SCSI Connections
ON
SW
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Setting the SCSI ID Number
Make sure the
scanner is turned off
before changing the
SCSI ID number.
1 Turn the scanner off.
2 Change the SCSI ID number.
3 Turn the scanner back on.
4 Restart your computer.
SCSI ID 2
12 3
45
90
Do not set the SCSI
ID to an ID number
that is already
assigned to another
device otherwise the
computer, scanner,
and other devices will
not operate properly.
The scanner’s default SCSI ID number is 2. If you add the scanner to a
system in which one of your SCSI devices already has SCSI ID 2, you
can change the ID number to an unused number using the rotary switch
at the rear of the scanner. See the table on the next page for a guide to
SCSI ID numbers. Then follow these steps to change the ID number:
6 78
If you are using
Windows 98, see
Changing the SCSI ID
Number in
Windows 98 for more
information.
Understanding SCSI Connections
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Changing the SCSI ID Number
ID
Availability
0
Not available for Macintosh®; used for hard disk
Not recommended for Windows®; usually used for hard disk
1
Not recommended; usually used for hard disk
2
Factory setting of the scanner; can be changed
3
Available for Windows.
Not available if your Macintosh has a built-in CD-ROM
4
Available
5
Available
6
Available
7
Not available for Macintosh; always used for the Macintosh itself
May not be available for Windows; usually used for the SCSI
board
8, 9 Not available; scanner will not work if selected.
Understanding SCSI Connections
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Changing the SCSI ID Number in Windows 98
If you are using your scanner with Windows 98 and you want to change
the scanner’s SCSI ID number, follow the steps below.
1 Double-click the
Panel.
Scanners and Cameras icon in the Control
2 Select your scanner in the installed devices list, then click Remove.
3 Click OK and close the dialog box.
4 Shut down Windows 98 and turn off your PC and scanner.
5 Change the SCSI ID number of the scanner.
6 Turn on your scanner, and then turn on your PC.
7 Follow the instructions on the screen.
Understanding SCSI Connections
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Upgrading from
Windows 95 to Windows 98
If you installed the scanner software on a computer with Windows 95 and
then upgraded to Windows 98, you must uninstall and re-install the
scanner software. Follow these steps:
1 Click the
EPSON Scanner Monitor icon in the task bar and select
Close to close EPSON Scanner Monitor.
2 Click Start, Settings, and then select Control Panel.
Upgrading from Windows 95 to Windows 98
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3 Double-click Add/Remove Programs. Select EPSON TWAIN and
click Add/Remove. Then follow the instructions on the screen.
4 To re-install the EPSON scanner software:
a Insert your scanner CD-ROM in your CD-ROM drive. The CD-ROM
automatically opens to the Main Menu. If it doesn’t, click Start,
select Run, and type D:\epson, where D is your CD-ROM drive
letter.
b Select Re-install Scanner Software.
c At the next screen, click Re-install.
Upgrading from Windows 95 to Windows 98
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Installing the Optional
Equipment
This chapter includes information on installing and using the two options
for the EPSON Perfection 636:
◗ Transparency Unit (B813132)
◗ Auto Document Feeder (B813142)
You can purchase these options from EPSON Accessories at
(800) 873-7766 (U.S. sales only). In Canada, please call (800) 873-7766
for dealer referral. Or visit our web site at www.epsonsupplies.com (U.S.
sales only).
To use the optional equipment, you must first remove the document
cover, as described in Removing the Document Cover.
Installing the Optional Equipment
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Transparency Unit
The transparency unit (B813132) lets you scan negative or positive film
strips and slides on your scanner. The transparency unit is compact so it
can be attached or removed easily when you alternate between scanning
transparent materials and normal reflective (paper) documents. See the
following sections for information on:
◗ Unpacking the Transparency Unit
◗ Installing the Transparency Unit
◗ Loading Transparencies
◗ Scanning Reflective Documents or Photographs
◗ Removing the Transparency Unit
◗ Selecting Settings
Installing the Optional Equipment
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Unpacking the Transparency Unit
Make sure that all the following items are included in the transparency
unit box. If any items are missing or damaged, contact your EPSON
dealer immediately. Keep all the packing materials so you can use them
for storage when you are not scanning transparencies.
transparency unit
film holders
Installing the Transparency Unit
Follow the steps below to install the transparency unit on the scanner.
1 Make sure the scanner is turned
off.
2 Remove the document cover from
the scanner by lifting the back
straight up.
Installing the Optional Equipment
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3 Make sure the document table
glass is clean and dust free.
4 Place the transparency unit on
the document table glass so that
the hinges face the rear of the
scanner and it fits on the
document table glass:
5 Connect the transparency unit
connector (arrow faces up) to
the scanner’s option interface:
6 Turn on the scanner.
7 Turn on the transparency unit:
8 See the next section for
information on loading
transparencies.
Installing the Optional Equipment
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Loading Transparencies
Before scanning transparencies,
wipe the lid of the transparency
unit, the scanner’s document
table glass, and the narrow
window near the hinges. Be
sure to keep the window
uncovered when loading your
transparencies. If your
transparency obstructs the
window, the colors in your scans
will be affected.
window
lid
You can load transparencies in
the film holders or you can place
them directly on the document
table, as described in the
following sections:
◗ Using Film Holders
◗ Loading Slides and Film Directly on the Document Table
Installing the Optional Equipment
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Using Film Holders
Three film holders are included with this unit. To place film in the holders,
see the instructions below.
Hold the film by the
edges or use gloves.
Touching the film
surface with bare
hands can leave
fingerprints or other
marks on the film.
◗ Placing the Film
◗ Loading 35 mm Negative or Positive Film
◗ Loading Brownie Size Film
◗ Loading 4 x 5 inch Film
To remove a film holder from the document table, lift it out by its tab.
Placing the Film
Film has two sides, a base side that is shiny and a dull side with the
emulsion. Film should always be loaded in the film holders or placed on
the document table with the base side down.
The base side of the
film is the side on
which the film maker’s
name and film ID
numbers are printed.
Installing the Optional Equipment
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Loading 35 mm Negative or Positive Film
Insert a strip of film in the 35 mm film holder, base side facing down.
v
Then place the film holder on the document table. Be sure to align the
upper left corner of the film holder with the upper left corner of the
transparency unit.
The base side of the
film is the side on
which the film maker’s
name and film ID
numbers are printed.
Installing the Optional Equipment
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You can adjust the position of 35 mm film by sliding the strips in the film
holder so the frames you want to scan are positioned in the window.
Installing the Optional Equipment
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Loading Brownie Size Film
Insert film in the Brownie size film holder, base side facing down.
Brownie size film is
2.4 × 3.5 inches
(6 cm × 9 cm).
Then place the film holder on the document table. Be sure to align the
upper left corner of the film holder with the upper left corner of the
transparency unit.
Installing the Optional Equipment
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Loading 4 x 5 inch Film
Insert film in the 4 × 5 inch film holder, base side facing down.
Then place the film holder on the document table. Be sure to align the
upper left corner of the film holder with the upper left corner of the
transparency unit.
Installing the Optional Equipment
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Loading Slides and Film Directly on the Document Table
Hold the film by the
edges or use gloves.
Touching the film
surface with bare
hands can leave
fingerprints or other
marks on the film.
You can scan slides and film strips in the 4 × 5-inch (101.6 × 127 mm)
scanning area of the transparency unit. You can use film holders (as
described in the previous sections) or place them directly on the
document table.
Follow the steps below to scan film or slides.
1 Open the top of the transparency unit while holding the base down.
If the film size is
4" × 5", it may be
easier to use the film
holder. If you place
the film directly the
document table, it
may be difficult to
pick up.
Installing the Optional Equipment
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2 Load the slide or film with
the base side down on the
scanner’s document table
in the window of the
transparency unit as shown:
3 Close the transparency unit.
Leave the narrow window
uncovered, otherwise the
colors in your scans will be
affected.
window
Make sure the unit is
completely closed,
otherwise an option error
results and you will not be
able to scan the document
or get correctly colored
images.
Installing the Optional Equipment
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Selecting Settings
If you are using EPSON TWAIN, select TPU - Neg. Film or TPU - Pos.
Film in the Document Source settings, depending on the type of film
(35 mm film strips or slides) you are scanning. When previewing images
of negatives scanned using a film holder, the color may appear odd as the
frame of the film holder is perceived as white, causing your scans to
appear darker. To see the correct color, click and drag the mouse over an
area, then click the zoom preview button. For details on scanner software
settings, see the electronic EPSON TWAIN User’s Guide.
If you are using LaserSoft, select Neg. Transparency or 35 mm for
negative film or 35 mm film strips or Pos. Transparency for 35 mm slides
and positive film in the Original setting. When previewing images, you
may need to adjust the marquee (frame border). For details on scanner
software settings, see the electronic LaserSoft for EPSON Perfection 636
User’s Guide.
Scanning Reflective Documents or Photographs
When you return to scanning normal reflective documents (such as
memos or photographs), you can turn off the transparency unit, then
place documents between it and the document table. Remember to
change the Document Source setting to Flatbed in EPSON TWAIN or the
Original setting to Reflective in LaserSoft. Be aware that the entire
document table will be scanned so you will scan not only your document,
but also the underside of the transparency unit. To prevent scanning the
underside of the transparency unit, you can place a white piece of paper
between your document and the transparency unit.
Installing the Optional Equipment
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When scanning thin documents, you may see an impression of the
underside of the transparency unit in your scans. If so, remove the
transparency unit and re-install the document cover as described in the
next section.
If you don’t plan to scan transparencies for a while, you can remove the
transparency unit and re-install the document cover as described in the
next section.
Removing the Transparency Unit
Follow these steps to remove the transparency unit:
1 Turn off the transparency unit and the scanner.
2 Remove any film holders or film from the document table.
3 Unplug the transparency unit connector from the scanner’s option
interface.
4 Store the transparency unit and film holders in their original packaging.
5 Reattach the document cover as described in Reattaching the
Document Cover.
Installing the Optional Equipment
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Auto Document Feeder
When using the auto
document feeder, you
must select EPSON
TWAIN 3 as your
TWAIN source and
Auto Document
Feeder (ADF) as your
Document Source in
TWAIN. See your
electronic EPSON
TWAIN User’s Guide
for more information.
The auto document feeder (B813142) allows you to automatically load
single-sided, multiple-page documents into your scanner. The document
feeder is particularly useful for OCR (optical character recognition)
scanning or for creating an image database. See the following sections
for information on:
◗ Unpacking the Auto Document Feeder
◗ Installing the Auto Document Feeder
◗ Loading Paper into the Auto Document Feeder
◗ Loading Documents Manually
Unpacking the Auto Document Feeder
When you unpack your auto document feeder, make sure you have all the
parts shown below. Keep all the packing materials so you can use them
for storage when you are using the auto document feeder. If any items are
missing or damaged, contact your EPSON dealer.
auto document feeder
Installing the Optional Equipment
paper support
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Installing the Auto Document Feeder
Follow the steps below to install the auto document feeder (ADF) on your
scanner.
1 Make sure your scanner is turned off.
2 Remove your scanner’s document cover by lifting the back straight up.
3 Make sure the document table is clean and dust free.
4 Remove the protective materials from the ADF.
Installing the Optional Equipment
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5 Insert the hinges on the ADF into the outer square holes at the back of
the scanner and close the ADF.
Installing the Optional Equipment
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6 Attach the ADF’s connector to the scanner’s option interface.
7 Attach the paper support to the ADF, as shown.
8 Turn on the scanner.
9 See the following section for instructions on loading paper in the ADF.
Installing the Optional Equipment
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Loading Paper into the Auto Document Feeder
Your auto document feeder can automatically load up to 20 sheets of the
following paper sizes (based on a paper weight of 17 lbs and a stack
thickness of 0.16 inch [4.0 mm] or less):
Do not feed
photographic sheets
or valuable original
artwork into the auto
document feeder as a
misfeed may result in
accidental wrinkling or
damage.
If you are scanning
high-quality color or
halftone documents,
place the documents
directly on the
document table.
Checks:
3.3 × 5 inches (83 × 127 mm)
B5:
7.17 × 10.1 inches (182 × 257 mm)
A4:
8.27 × 11.69 inches (210 × 297 mm)
Letter:
8.5 × 11 inches (215.9 × 279.4 mm)
Legal:
8.5 × 14 inches (215.9 × 355.6 mm)
Check the following before feeding a document into the feeder:
◗ Ink on the document is dry.
◗ The document has no holes, is not ripped or wrinkled, and has no
articles attached to it.
◗ The document has no staples or other objects attached that might
damage the feeder mechanism.
◗ The document has no folds closer than 0.2 inch (5 mm) from its edge.
◗ The document is not a multi-part form or bound.
◗ The document has no rear carbon coating.
◗ The document has no cut-out areas.
Installing the Optional Equipment
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Follow the steps below to load paper into the auto document feeder
(ADF):
1 Slide the right edge guide all the way to the right.
Make sure no
documents or dust are
on the document table
glass when using the
auto document
feeder. Dust on the
document table glass
near the carriage
home position may
result in vertical lines
on the scanned
images.
2 Insert the paper stack into the ADF until it meets resistance. Make sure
that the side you want to scan is facing up, with the top edge facing
into the feeder; the first page you want to scan should be on top. Then
move the right edge guide so it is flush with the right edge of your
paper.
Documents are output into the lower tray after scanning is finished.
Installing the Optional Equipment
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Loading Documents Manually
You can load documents manually even when the auto document feeder
(ADF) is installed.
Opening the auto
document feeder or its
cover while it is
operating results in an
option error and paper
feeding stops.
When scanning thin
documents, you may
see an impression of
the underside of the
auto document feeder
in your scans. If so,
remove the auto
document feeder and
re-install the
document cover as
described in
Reattaching the
Document Cover.
Lift the ADF and place the document on the document table. Then lower
the ADF and scan the document.
Always close the ADF and its cover before scanning. If you are scanning
thick material or documents more than 1.6 inches (2 cm) thick, leave the
ADF in the upright position. Be sure to cover any exposed areas of the
document table glass.
Be sure to select Flatbed in the Document Source settings in EPSON
TWAIN.
Selecting Settings
When you are using the auto document feeder, you must use the EPSON
TWAIN driver. For information on selecting driver settings, see the
EPSON TWAIN User’s Guide.
Installing the Optional Equipment
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Clearing Jammed Paper from the Auto Document
Feeder
To clear jammed paper in the optional auto document feeder, follow the
steps below:
1 Turn off the scanner.
2 Push down the release lever to slightly raise the feeder mechanism
and release the paper.
release
lever
Installing the Optional Equipment
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3 Then slowly pull the jammed paper out of the feeder mechanism. (Be
careful not to pull too hard; the paper may tear, making it more difficult
to remove.)
4 If paper is still jammed inside the mechanism, open the cover to
remove it.
ADF cover
5 After removing jammed paper, make sure that the cover is closed, and
push the feeder mechanism down until it clicks into place.
Installing the Optional Equipment
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Removing the Document Cover
If you’re scanning something that doesn’t fit under the document cover,
you can remove it. To do this, simply lift the back of the document cover
straight up.
When scanning with the cover removed, make sure you cover any
exposed areas of the document table glass to prevent interference from
external light.
Reattaching the Document Cover
When reattaching the document cover, be sure to hold the cover in a
vertical position as you push its attachments into place.
Installing the Optional Equipment
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Maintaining the Scanner
Be careful not to
scratch or damage the
document table glass,
and don’t use a hard or
abrasive brush to clean
it. A damaged glass
surface can decrease
scanning quality.
Never use alcohol,
thinner, or corrosive
solvent to clean the
scanner. These
chemicals can
damage the scanner
components and the
case.
Cleaning the Scanner
To keep your scanner operating at its best, you should clean it
periodically. Before cleaning, unplug the power cord.
Use a soft cloth to clean the outer case with mild detergent dissolved in
water.
If the document table glass gets dirty, clean it with a soft, dry cloth. If the
glass is stained with grease or other hard-to-remove material, use a small
amount of glass cleaner on a soft cloth to remove it. Wipe off any
remaining liquid with a dry cloth.
Be sure there’s no dust on your document table. Dust can cause white
spots to appear in your scanned image.
Don’t spray lubricants
inside the scanner. Be
careful not to spill liquid
in the scanner. This
could permanently
damage the scanner.
Maintaining the Scanner
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Replacing the Fluorescent Lamp
Never open the
scanner case. If you
think repairs or
adjustments are
necessary, consult
your dealer.
The luminosity of the fluorescent lamp declines over time. If the lamp
breaks or becomes too dim to operate normally, the scanner stops
working and the operate light rapidly flashes red. If this happens, the lamp
assembly must be replaced. For details, contact your dealer.
Cleaning the Paper Path Guide
If you notice the quality of your scans have declined, or you simply want
to keep the quality of your scans at their best, clean the auto document
feeder paper path guide.
Follow the instructions below to remove, clean, and reattach the paper
path guide.
Maintaining the Scanner
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Removing the Paper Path Guide
1 Turn off the scanner.
2 Disconnect the cable for the auto document feeder (ADF), and remove
the ADF.
Maintaining the Scanner
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3 Gently pull out the paper support.
4 Place the ADF on the document table upside down, with the front of
the ADF towards you.
5 Gently pull the two white hooks up, and then push them back down out
of the rectangular holes.
Maintaining the Scanner
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6 Pull the paper path guide upwards and out to remove it.
To clean the paper path guide, see Cleaning the Paper Path Guide. To
reattach the paper path guide, see Attaching the Paper Path Guide.
Be careful not to
scratch or damage the
paper path guide.
Cleaning the Paper Path Guide
Use a soft dry cloth to gently wipe the transparent plastic sheet of the
paper path guide.
To avoid damaging
the auto document
feeder, be careful not
to touch the rollers or
metal parts.
Maintaining the Scanner
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Attaching the Paper Path Guide
1 Insert the transparent plastic sheet of the paper path guide into the
paper path of the auto document feeder.
2 Insert the hooks into the rectangular holes in the bottom of the auto
document feeder. Make sure the hooks click into place.
Maintaining the Scanner
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Transporting the Scanner
If you are transporting the scanner a significant distance or storing it for
an extended period, follow the steps below to secure the carriage.
If the carriage does
not automatically
return to the home
position, raise the
front of the scanner
and hold it up until the
carriage comes to rest
in the home position.
Then turn the
transportation lock to
the locked position.
If you are using the
transparency unit and
it is switched on, the
carriage will not move
to the home position.
Remove the
transparency unit first,
then perform steps 2
and 3.
Maintaining the Scanner
1 Remove any optional
equipment and replace the
document cover.
2 Turn on the scanner and
wait until the carriage
moves to the home position
(towards the back of the
scanner). Then turn off the
scanner.
3 Use a coin or
screwdriver to turn
the transportation
lock to the locked
position to secure
the carriage.
home position
locked
unlocked
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Troubleshooting
This chapter gives you the basics for diagnosing and solving scanner
problems. For additional troubleshooting tips, see the “Problems? Need
Help?” chapter of your Scanner Basics book and the “Troubleshooting”
chapters of your electronic EPSON TWAIN User’s Guide and LaserSoft
for EPSON Perfection 636 User’s Guide.
First see Problems and Solutions. If none of the suggested solutions
solve your problem, contact your EPSON dealer or see Where to Get
Help.
Problems and Solutions
This section divides scanner problems into two categories:
◗ Operating Problems
◗ Image Quality Problems
See the table in Scanner Light first. If this does not help you solve your
problem, go to the category for the type of problem you have, then look
for the problem description.
Troubleshooting
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Scanner Light
The operate light indicates the status of the scanner. If an error occurs,
the scanner stops operating and the operate light shows the type of error.
Light status
Scanner status
Solution
F (slowly
flashing green)
Initializing or busy scanning
—
N (green)
Ready to scan images
—
O
The scanner is turned off
—
F
The interface setup is wrong, or
(rapidly flashing the scanner is not properly
red)
connected to the computer.
Check the interface connection. Then turn
the scanner off and back on to reset it.
The transportation lock has not
been released, the fluorescent
lamp needs to be replaced, or the
scanner is broken.
Make sure that the transportation lock is in
the unlocked position; then turn the scanner
off and then back on. If the scanner still does
not operate properly, or if this error occurs
repeatedly, consult your dealer.
F
The cover of the optional auto
(rapidly flashing document feeder is open, or the
orange)
release lever is pressed and
paper feeding unit is slightly open.
Make sure that the cover of the optional auto
document feeder is closed and/or push the
paper feeding mechanism down until it clicks
into place.
No paper is loaded, or paper has
jammed in the auto document
feeder.
Load paper in the auto document feeder, or
turn the scanner off and remove the jammed
paper from the auto document feeder.
N = on (green), O = off, F = flashing
Troubleshooting
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Operating Problems
Problems you may have while using the scanner often involve the
operation of your software and computer. Operation problems usually
occur because of:
◗ Incorrect setup of the interface card (see Scanner Basics).
◗ Incorrect setup of your computer or software (see Scanner Basics).
◗ Incorrect operation of your software (see your electronic EPSON
TWAIN User’s Guide and LaserSoft for EPSON Perfection 636 User’s
Guide).
◗ Inappropriate selection of the scanner software settings (see your
electronic EPSON TWAIN User’s Guide and LaserSoft for EPSON
Perfection 636 User’s Guide).
Also see the documentation that came with your computer and printer for
possible solutions.
The operate light does not come on.
Problem
Solution
The scanner is not
turned on.
Press the P operate button to turn on the scanner.
The power cord is not
plugged in.
Make sure the power cord is correctly plugged into the power outlet.
Also, make sure the power outlet is working.
Troubleshooting
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The scanner does not start scanning.
Problem
Solution
The scanner is not
turned on.
Press the P operate button to turn on the scanner.
The interface board is
not correctly installed.
Make sure that you have selected the correct interface port and settings
with your software. Also make sure the interface board in your computer
is properly installed.
Make sure that the terminator and SCSI ID are correctly set up.
If you have other expansion boards in your computer, make sure that
they are not interfering with the interrupt setting of the interface board for
your scanner. (See your computer documentation.)
The scanner software does not work properly.
Problem
Solution
The scanner software
was not installed
correctly or has been
corrupted.
Be sure you have correctly installed your software or re-install your
software.
You have not selected
a TWAIN source.
For your TWAIN source, select Perfection 636 (32-bit) if you are using
LaserSoft or EPSON TWAIN3 if you are using EPSON TWAIN.
Troubleshooting
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Problem
Solution
Your system does not
meet the minimum
system requirements.
Make sure that your computer system meets the minimum system
requirements, such as the operating system version, specified for your
software.
You are trying to scan
an image at too high a
resolution.
Confirm that the computer has enough memory for your software. If your
computer has many device drivers, or if you are running other software at
the same time, or using RAM-resident programs, the computer may not
have enough memory available. (See your software and computer
documentation.)
Image Quality Problems
The entire image is distorted or blurred.
Problem
Solution
Your document is not
flat against the
document table.
Make sure that the document is placed flat against the document table.
The scanner is not on
a flat surface.
Make sure that the scanner is not tilted or placed on an unstable surface.
Troubleshooting
You may have accidentally moved the document during scanning. Check
the position of the document and do not move it while the scanner is
operating.
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Part of the image is distorted or blurred.
Problem
Solution
Your document is not
flat.
Make sure your document is in good condition. Part of the document may
be wrinkled, warped, or not in contact with the document table. Be sure
the document is uniformly flat.
Edges of the document are not scanned.
Problem
Solution
Your document is too
large.
The document table has non-readable areas around the edges. If part of
your document extends beyond the maximum limits marked on the
document table edge guides, you may have to reposition your document
so that the image you want to scan is within the readable area.
Color is patchy or distorted at the edges of the image.
Problem
Solution
Your document is not
flat.
If the document is very thick or warped at the edges, the edges of the
image may be discolored. Cover the edges of the document with opaque
paper to block outside light.
Your document is too
large.
If part of the document extends beyond the document table, that edge
may not be in contact with the document table. Change the position of
the document.
Troubleshooting
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The image is faint or out of focus.
Problem
Solution
Your document is not
flat.
Check that the document is placed flush against the document table.
Your software settings
are not correct for your
document type.
See your electronic EPSON TWAIN User’s Guide and LaserSoft for
EPSON Perfection 636 User’s Guide for information on software
settings.
The image is too dark.
Problem
Solution
Your software settings
are not correct for your
document type.
Adjust the brightness with your application software. Also check the
brightness and contrast values of your display screen.
Straight lines in the image are jagged.
Problem
Solution
The document is not
aligned with the
scanner lamp.
The document may have been placed at an angle on the document table.
Align it so that the horizontal and vertical lines are carefully aligned with
the scales on the top and side of the document table.
Troubleshooting
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The image does not look the same as the original.
Problem
Solution
Your software settings
are not correct for your
document type.
Try different combinations of image settings using your scanner
software.
The colors displayed
on your monitor don’t
match the original or
printed colors.
Try increasing your monitor’s color palette to 16 bit or 24 bit.
Because your monitor and printer use different technologies to represent
colors, your printed colors cannot exactly match the colors you see on
your monitor screen.
Your software may not have sufficient color matching and color
management features, or these components of your software may not be
correctly installed. (See your software, monitor, and computer manuals
for information on color matching and calibration.)
You selected an
incompatible image
type for your scanned
image.
If you are importing an image file into your application software, make
sure the file format is one your software can read. Also check that the
image settings in your application are appropriate for the type of image
you want to scan. (See your software manual.)
A line of dots is always missing in the scanned image.
Problem
Solution
Your printer is running
out of ink or toner.
If this happens in your printed image only, your printer is low on ink or
toner. Replace your ink or toner cartridge. If this does not solve the
problem, your printer may be malfunctioning. (See your printer manual.)
The scanner is
malfunctioning.
If this happens on both your screen and printout, the scanner’s sensor
may be malfunctioning. Consult your dealer.
Troubleshooting
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A line of dots always appears in the scanned image.
Problem
Solution
Your scanner needs
cleaning.
If this happens on both your screen and printout, the document table
glass may be dusty or scratched. Clean the document table glass as
described in Cleaning the Scanner.
If you are using the auto document feeder, the paper path guide of the
auto document feeder may be dusty. Clean the paper path guide as
described in Cleaning the Paper Path Guide. If the problem still exists,
the guide may be scratched and must be replaced.
Textured patterns of dots appear on areas of an image.
Problem
Solution
You are using
halftoning.
This is normal and caused by moiré patterns. Your scanner automatically
minimizes the problem if Best & de-screening is selected as the Quality &
de-screening setting in the Image Type dialog box.
Colors in the image look odd.
Problem
Solution
Your software settings
are not correct for your
document type.
See your electronic EPSON TWAIN User’s Guide and LaserSoft for
EPSON Perfection 636 User’s Guide for information on software
settings.
You are not using the
transparency unit
correctly.
When you are using the transparency unit, make sure the rectangular
window near the hinges on the base is uncovered, or make sure the top
of the transparency unit is closed when scanning.
Troubleshooting
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Colors on your monitor are different from those in the original image.
Problem
Solution
The colors displayed
on your monitor don’t
match the original or
printed colors.
Try increasing your monitor’s color palette to 16 bit or 24 bit.
Because your monitor and printer use different technologies to represent
colors, your printed colors cannot exactly match the colors you see on
your monitor screen.
Check the image settings in your scanner software, especially data
format (bits/pixel/color), gamma correction, and color correction. Try a
different combination of these settings.
Your software may not have sufficient color matching and color
management features, or these components of your software may not be
correctly installed. (See your software, monitor, and computer manuals
for information on color matching and calibration.)
Printed colors are different from those in the original image.
Problem
Solution
The colors displayed
on your monitor don’t
match the original or
printed colors.
Try increasing your monitor’s color palette to 16 bit or 24 bit.
Because your monitor and printer use different technologies to represent
colors, your printed colors cannot exactly match the colors you see on
your monitor screen.
Your software may not have sufficient color matching and color
management features, or these components of your software may not be
correctly installed. (See your software, monitor, and computer manuals
for information on color matching and calibration.)
Troubleshooting
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The printed image is larger or smaller than the original size.
Problem
Solution
You have changed the
resolution or scaled
your image.
The image size settings in your software determine the size of the printed
image. Do not use the size of the image on your monitor to judge the
printed size.
Your image cannot be printed or the printout is garbled.
Problem
Solution
Your image file size is
too large.
Confirm that the computer has enough memory for your software. If your
computer has many device drivers, or if you are running other software at
the same time, or using RAM-resident programs, the computer may not
have enough memory available. (See your software and computer
documentation.)
Your printer is not set
up correctly.
Check that the printer is properly connected to the computer and is
correctly set up. (See your printer manual.)
Your software is not
installed correctly.
Check that your software is properly installed and set up for your printer.
(See your software manual.)
Troubleshooting
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Color of negative film preview images looks odd.
Problem
Solution
You are not using the
software settings.
Check that settings are correct. See your electronic LaserSoft for
EPSON Perfection 636 User’s Guide or EPSON TWAIN User’s Guide for
details.
Make sure the narrow window at the top of the transparency unit is not
covered.
Remember that the dark area around the film, such as the frame of the
film holder, is perceived as white —altering the exposure of the scanning
area and causing your scans to appear darker. See the correct color by
adjusting the marquee or frame border and then adjusting the exposure.
See your electronic LaserSoft for EPSON Perfection 636 User’s Guide or
EPSON TWAIN User’s Guide for details.
Troubleshooting
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Where to Get Help
EPSON provides technical assistance through electronic support services
and automated telephone services 24 hours a day. The following tables
list the contact information:
Electronic support services
Troubleshooting
Service
Access
World Wide Web
From the Internet, you can reach EPSON’s Home
Page at http://www.epson.com.
EPSON Internet
FTP Site
If you have Internet FTP capability, use your Web
browser (or other software for FTP downloading) to
log onto ftp.epson.com with the user name
anonymous and your e-mail address as the
password.
EPSON
Download
Service
You can call the EPSON Download Service at
(800) 442-2007. Set your communications software
to 8 data bits, 1 stop bit, no parity. Modem speed
can be up to 28.8 Kbps.
EPSON Forum
on CompuServe®
Members of CompuServe can type GO EPSON at
the menu prompt to reach the Epson America
Forum. For a free introductory CompuServe
membership, call (800) 848-8199 and ask for
representative #529.
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Automated telephone services
If you need help
using another
manufacturer’s
software with an
EPSON product, see
the documentation for
that software for
technical support
information.
Service
Access
EPSON
SoundAdviceSM
For pre-recorded answers to commonly asked
questions about EPSON products 24 hours a day,
seven days a week, call (800) 922-8911.
EPSON
FaxAdviceTM
Access EPSON’s technical information library by
calling (800) 922-8911. You must provide a return
fax number to use this service.
EPSON Referral
Service
For the location of your nearest Authorized
EPSON Reseller or Customer Care Center, call
(800) 922-8911.
To speak to a technical support representative, dial (310) 974-1970 (U.S.)
or (905) 709-3839 (Canada), 6 AM to 8 PM, Pacific Time, Monday through
Friday. Toll or long distance charges may apply.
Before you call, please have the following information ready:
◗ Product name (EPSON Perfection 636)
◗ Product serial number (located on the back of scanner)
◗ Computer configuration
◗ Description of the problem
You can purchase genuine Epson supplies and accessories from
EPSON Accessories at (800) 873-7766 (U.S. sales only). In Canada,
please call (800) 873-7766 for dealer referral. Or visit our web site at
www.epsonsupplies.com (U.S. sales only).
Troubleshooting
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Specifications
This chapter contains specifications for the scanner and options:
Specifications are
subject to change
without notice.
◗ Scanner Specifications
◗ Transparency Unit Specifications
◗ Auto Document Feeder Specifications
Scanner Specifications
Basic Specifications
Scanner type
Flatbed, color
Photoelectric
device
Color CCD line sensor
Effective pixels
5100 × 7020 pixels at 600 dpi, 100% scaling
Maximum
document size
A4 or US letter size (8.5 inches × 11.7 inches [216 mm × 297 mm])
Up to legal size if using the optional auto document feeder
(The reading area can be specified from software.)
Optical resolution
600 dpi
Specifications
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Maximum
hardware
resolution*
600 dpi (main scan)
2400 (sub scan)
Maximum
interpolated
resolution
9600 dpi
Speed (600 dpi,
draft mode)
Color: 8.1 msec/line
Monochrome (bi-level): 2.7 msec/line
Output resolution
50 to 9600 dpi
(50 to 4800 dpi in 1 dpi increments, 4800 dpi reading at 200% produces
9600 dpi reading with 16, 368 pixel limit in main scan, 7200 dpi, and
9600 dpi; 7200 dpi and 9600 dpi performed with zoom function)
Color separation
By the color filter of CCD
Command level
ESC/I-B7
Reading sequence
Monochrome: One-pass scanning
Color page sequence: Three-pass scanning (R, G, B)
Color byte sequence: One-pass scanning (R, G, B)
Color line sequence: One-pass scanning (R, G, B)
Zoom
50% to 200% in 1% increments
Pixel depth
8 bits per pixel (12 bits per pixel input, 8 bits per pixel output)
Brightness
7 levels
Line art settings
Fixed threshold
TET (Text Enhancement Technology, enable/disable selectable)
Specifications
* The maximum hardware resolution of 600 × 2400 dpi is achieved using
EPSON’s Micro Step™ drive technology.
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Digital halftoning
AAS (Auto Area Segmentation, enable/disable selectable)
3 halftoning modes (A, B, and C) and 4 dither patterns (A, B, C, and D) for
bi-level and quad-level data
Gamma correction
2 types for CRT display
3 types for printer
1 type for user-defined
Color correction
1 type for CRT display
3 types for printer output (available in color byte sequence mode and
color line sequence mode)
1 type for user-defined
Interface
Two SCSI (50-pin half pitch connectors)
Light source
White cold cathode fluorescent lamp
Reliability
30,000 cycles of carriage movements (main unit MCBF)
Dimensions
Width: 11.3 inches (287 mm)
Depth: 16.7 inches (425 mm)
Height: 3.4 inches (88 mm)
Weight
Approx. 9.9 lb (4.5 kg)
Specifications
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Electrical
Specification
100−120 V model
220−240 V model
Input voltage range
AC 90 to 132 V
AC 198 to 264 V
Rated frequency
50 to 60 Hz
Input frequency
49.5 to 60.5 Hz
Rated current
0.5 A
Power consumption
Approx. 20W
0.3 A
Check the label on the back of the scanner for voltage information.
Environmental
Temperature
Operation: 41 °F to 95 °F (5 °C to 35 °C)
50 °F to 89 °F (10 °C to 32 °C) when using the auto
document feeder
Storage: –13 °F to 140 °F (–25 °C to 60 °C)
Humidity (without
condensation)
Operation: 10% to 80%
20% to 80%, when using the auto document feeder
Storage: 10% to 85%
Operating
conditions
Ordinary office or home conditions; avoid extreme dust, operation under
direct sunlight, and strong light sources.
Safety Approvals
120V model
Specifications
Safety standards
UL 1950 with D3
CSA C22.2 No. 950
EMI
FCC part 15 subpart B class B
CSA C108.8 class B
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230V model
Safety standards
EN 60950
EMC
EN 55022 (CISPR Pub 22) class B
AS/NZS 3548 class B
CE marking
230 V model
Low Voltage Directive 73/23/EECEN 60950
EMC Directive 89/336/EECEN 55022 Class B
EN 61000-3-2
EN 61000-3-3
EN 50082-1
IEC 801-2
IEC 801-3
IEC 801-4
SCSI Interface
Interface type
ANSI X3T9.2/375R Revision 10L (SCSI 2)
Functions
BUS FREE phase
ARBITRATION phase
SELECTION/RESELECTION phase
COMMAND phase
(the Logical Unit Number is fixed to 0 and the command link function
is not supported)
DATA phase
Data in phase
Data out phase
STATUS phase
Specifications
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MESSAGE phase
MESSAGE IN phase
MESSAGE OUT phase
ATTENTION condition
RESET condition
Logic level
TTL compatible
Electrical standard
ANSI X3T9.2/375R Revision 10L (SCSI 2)
ID Setting
Selectable from 0 to 7
Terminator
Internal terminator selectable (enable/disable)
Connector type
Two 50-pin half pitch connectors (micro DB 50 connectors)
Connector pin
arrangement
Initialization
Methods
The scanner can be initialized (returned to a fixed set of conditions) in the
following ways:
Hardware
initialization
* The scanner is turned on.
Software
initialization
* Software sends the ESC @ (initialize the scanner)
command.
* The scanner receives a SCSI Reset signal from the
SCSI interface.
* The scanner receives a SCSI Bus Device Message.
Specifications
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Transparency Unit Specifications
Basic Specifications
Dimensions
Width: 8.8 inches (222.4 mm)
Depth: 12.0 inches (305.4 mm)
Height: 1.4 inches (36.9 mm)
Weight
1.5 lb (0.7 kg)
Maximum readable
area
3.6 inches × 4.6 inches (93 × 118 mm, size of 4 × 5 film holder opening)
Electrical
Supply voltage: DC 24V 10%V
Rated current: 0.5A
Reliability
10,000 hours
Humidity (without
condensation)
Operation: 10% to 80%
Storage: 10% to 85%
Operating
conditions
Ordinary office or home conditions; avoid extreme dust, operation under
direct sunlight, and strong light sources.
Document
specifications
Transparencies up to 4 × 5 film (negative film, positive/reversal film)
35 mm strip film
35 mm slides
Brownie size strip film
Safety approvals
Specifications
UL 1950
CSA C22.2 No. 950
EN 60950
IEC 950
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EMC
FCC Part 15 subpart B class B
CSA C108.8 class B
AS/NZS3548 Class B
CE Marking
Low voltage directive 73/23/EEC
EMC Directive 89/336/EEC
Resistance to
electrical noise
(static electricity)
Specifications
EN60950
EN55022 Class B
EN50082-1
IEC 801-2/801-3/801-4
panel: 10kV
metal: 7kV/150pF, 150 ohm
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Auto Document Feeder Specifications
Basic Specifications
Dimensions
Width: 12.6 inches (319 mm)
Depth: 17.8 (451 mm)
Height: 5.4 inches (137 mm)
Weight
4.9 lbs (2.2 kg)
Feeder type
Sheet through, face up loading, face down ejecting, roller friction
Loading position
Left side of document against left side of feeder, opposite scanner’s
original point
Scanning speed
3 pages per minute (A4, line art, 300 dpi, draft mode)
Connector
8-pin DIN male
Environmental
temperatures
Operation: 50 °F to 90 °F (10 °C to 32 °C)
Storage: –4 °F to 140 °F(–20 °C to 60 °C)
Humidity (without
condensation)
Operation: 20% to 80%
Storage: 10% to 85%
Operating
conditions
Ordinary office or home conditions; avoid extreme dust, operation under
direct sunlight, and strong light sources.
Reliability
Load/eject: MCBF 20,000 sheets
Hinge: MCBF 12,000 cycles
Electrical
Input voltage: DC 24V±10%
DC 5V±5%
Input current: 24V: 0.8 A
5V: 0.2 A
Specifications
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Safety approvals
UL 1950
CSA C22.2 No. 950
EN60950 (VDE)
IEC950 (ROSTEST, PSB)
EMC
FCC Part 15 Subpart B Class B
CSA C108.8 Class B
AS/NZS3548 Class B
CISPR Pub 22 Class B
CNS13438 Class B
CE Marking
Low voltage directive 73/23/EEC
EMC Directive 89/336/EEC
Resistance to
electrical noise
(static electricity)
Casing: 10kV
Metal: 7kV/150pF, 150 ohm
EN60950
EN55022 Class B
EN50082-1
IEC 801-2/801-3/801-4
Document
Specifications
Feeder capacity
Total stack: 20 sheets of maximum weight 55 gm paper, thickness less
than 4 mm
Size
Width: 3.3 to 8.5 inches (85 to 216 mm)
Length: 5 to 14 inches (127 to 356 mm)
Thickness
0.0028 to 0.0063 inch (0.07 to 0.16 mm)
Ream weight
50 to 105 kg
Weight
58 to 122 g/m2
Specifications
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Paper quality
High-quality bond paper, check paper, recycled paper
Applied color
Color and monochrome
Document type
Documents printed with impact printers, laser printers, or facsimile
machines
Don’t use the following paper types: transparencies, coated paper,
labels, carbon paper, or paper with staples, holes, rips, curls, or folds.
Specifications
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Glossary
additive primary
colors
The colors of red, green and blue (RGB) —which give the perception of
white when fully added. These are the colors of the color system used
with monitors and scanners.
bit
Short for binary digit. The smallest unit of data in computer processing. A
bit can represent two values: on and off, or 1 and 0.
bit/pixel
The unit that indicates the number of bits allocated for a pixel. The larger
the bit value, the more detail a pixel can represent.
brightness
carriage
A scanner function to lighten or darken the output image data.
A component of the scanner that contains the optical sensor and light
source for scanning.
color correction
A method of adjusting the color image data for a particular type of device
so that the reproduction results are as close as possible to the original
colors.
color separation
A process of converting full-color images into a limited number of primary
colors. Additive primary colors (red, green, and blue) are used by the
scanner, and the subtractive primary colors (cyan, magenta, and yellow)
plus black are used for printing press separation.
Glossary
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default
dithering
document
dpi
A set of values used when no other selections have been made. These
are sometimes called factory defaults if the original values have not been
changed since the scanner has left the factory.
A process in which software or an output device simulates continuous
tones with groups of dots.
The item, such as a sheet of paper or a book, that is placed on the
document table for the scanner to read.
Dots per inch. A unit of measurement for resolution. The higher the value,
the higher the resolution.
grayscale
Images represented with various shades of gray in addition to black and
white.
halftoning
A method of using dot patterns to represent an image.
home position
interface
The position at the rear (nearest the cover hinge position) of the scanner
where the carriage rests before a scanning operation.
A piece of hardware, a method, or a standard used for connection
between or among computer devices.
line sequence
A type of color scanning that separates primary colors line by line. The
carriage makes only one pass.
monochrome
Black and white images, or images represented only by the intensity of
luminosity.
Glossary
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OCR
Optical Character Recognition. The technology that allows computers to
“read” text from physical objects. OCR requires a graphical representation
of text to interpret, which usually comes from a scanned image.
page sequence
The type of color scanning in which the entire image is scanned once for
each separate color.
pixel
Short for picture element. Each image is composed of a number of pixels.
Pixels are also counted in units of dots.
port
An interface channel through which data is transmitted between devices.
resolution
Indication of how finely an image is resolved into pixels. Measured in dots
per inch (dpi), pixels per inch (ppi), or samples per inch (spi).
scan
An operation performed by the sensor and the carriage of a scanner. The
image is divided into pixels by scanning.
scanning area
SCSI
Glossary
The physical size of the image that can be scanned by the scanner.
Small Computer System Interface. A method used to connect your
computer to peripherals such as scanners, hard disk drives, and
CD-ROM drives.
SCSI chain
A SCSI bus arrangement that allows several devices to be connected
simultaneously in a line to a single computer. Sometimes called a daisy
chain.
SCSI ID
The numbers that all devices in a SCSI connection use to identify each
other. If the same ID number is used by two devices in the same SCSI
chain, the devices cannot operate properly.
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subtractive primary
colors
terminator
Glossary
The colors cyan, magenta, and yellow (CMY)— which produce black
when mixed in certain amounts. In printing, black is often added to give
more definition as mixing of actual inks cannot produce pure black.
A device that stops electronic signals, and prevents them from
proceeding or returning to other devices. This is necessary to stop a
signal from continuously bouncing between devices.
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Index
Numerics
C
35 mm film, loading, 23 to 24
4 × 5 inch film, loading, 26
Cable length, 10
Cleaning
paper path guide, 45
scanner, 41
Correcting color, 29, 53, 56 to 57, 59
A
Accessories, 17, 61
Attaching document cover, 40
Auto document feeder
installing, 32 to 34
loading paper, 35 to 37
specifications, 70 to 73
unpacking, 31
D
Daisy chain, 9 to 10
Document cover, 40
Documentation, how to use, 7 to 8
Dust and image quality, 36, 41
B
E
Base side, 22
Brownie size film, loading, 25
EPSON
Accessories, 17, 61
help, 60 to 61
Index
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F
M
Film holder
35 mm film, 23 to 24
4 × 5 inch film, 26
Brownie size film, 25
correcting color when using, 29
removing, 22
Fluorescent lamp, 42
Maintenance, 41 to 47
Moving the scanner, 47
H
O
Operating problems, 50 to 52
Options
auto document feeder, 31 to 39
purchasing, 17
transparency unit, 18 to 30
Help, 60 to 61
I
Image quality problems, 52 to 59
Initialization, 67
L
Light, scanner, 49
Loading
documents manually, 37
paper, auto document feeder, 35 to 37
Loading slides and film
on document table, 27 to 28
using film holders, 22 to 26
Lock, transportation, 47
Index
P
Paper jams, 38 to 39
Paper path guide
attaching, 46
cleaning, 45
removing, 43 to 45
Paper support, 34, 44
R
Reflective documents, 29 to 30
Removing document cover, 40
Replacing fluorescent lamp, 42
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S
Safety approvals, 65 to 66, 68 to 69, 71
Scanner
light, 49
maintaining, 41 to 47
operating problems, 50 to 52
specifications, 62 to 67
SCSI
connection, 9 to 14
ID number, 10 to 14
interface specifications, 66 to 67
SCSI-2, 10
Service, 60 to 61
Slides, loading, 27 to 28
Software, uninstalling, 15 to 16
Specifications
auto document feeder, 70 to 73
scanner, 62 to 67
transparency unit, 68 to 69
Support, 60 to 61
Transporting the scanner, 47
Troubleshooting, 48 to 59
U
Uninstalling software, 15 to 16
Upgrading to Windows 98, 15 to 16
W
World Wide Web, 60
T
Technical support, 60 to 61
Transparency unit
installing, 19 to 20
removing, 30
specifications, 68 to 69
unpacking, 19
using, 21 to 30
Index
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