APC Switched Rack Power Distribution Unit (PDU) User`s guide

APC Switched Rack Power Distribution Unit (PDU) User`s guide
Contents
Introduction--1
Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features of the PDU 1
How to Recover From a Lost Password . . . . . . . . . . . . . . . . . . . . . 5
Upgrading Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Single-phase 8
Three-phase 8
Link-RX/TX (10/100) LED 10
Status LED 10
Load indicator LED 11
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Access Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Overview 3
Access priority for logging on 3
Types of user accounts 4
Watchdog Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Overview 12
Network interface watchdog mechanism 12
Resetting the network timer 12
Control Console--13
How to Log On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Overview 13
Remote access to the control console 13
Local access to the control console 14
Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Example main screen 15
Information and status fields 15
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Control Console Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Menu structure 18
Main menu 19
Device Manager option 19
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Network option 19
System option 20
Web Interface--21
Summary Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Status 24
Quick status tab 25
Navigation menu 25
Navigation Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Overview 26
Selecting a menu to perform a task 27
Help menu 28
Links menu 29
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How to Log On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Overview 21
Supported Web browsers 22
URL address formats 23
Device Manager Menus--30
Outlet Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Control outlets 30
Configure outlet settings and outlet name 31
Switched Rack PDU Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Configure Load Thresholds 33
Configure Device Settings 35
Event-Related Menus--36
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Overview 36
Menu options 37
Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Overview 38
Logged events 39
Web interface 39
Control console 40
How to use FTP to retrieve log files 41
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Event Actions (Web Interface Only) . . . . . . . . . . . . . . . . . . . . . . 43
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Overview 43
Severity levels 44
Event log action 44
SNMP traps action 44
Email action 45
E-mail Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Overview 47
DNS servers 48
SMTP settings 48
Email Recipients 49
How to Configure Individual Events . . . . . . . . . . . . . . . . . . . . . . 51
Event List page 51
Detailed Event Action Configuration page 51
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Event Recipients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Overview 46
Trap receiver settings 46
System Menu--52
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Overview 52
Menu options 53
Option Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
User Manager 54
Outlet Manager 55
Identification 56
Date & Time 56
Tools 58
Links (Web interface) 59
About System 60
Network Menu--61
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Overview 61
Menu options 61
Option Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
TCP/IP 62
DNS 64
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Ping utility (control console) 65
FTP Server, and Telnet & Web options 66
SNMP 67
Email 68
Boot Mode--69
DHCP Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Switched Rack PDU settings 71
DHCP response options 73
Security--76
Security Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Planning and implementing security features 76
Port assignments 76
User names, passwords, community names 76
77
Summary of access methods 77
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Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Overview 69
DHCP & BOOTP boot process 70
Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Authentication versus encryption 78
Firewalls 78
Product Information--80
Warranty and Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Limited warranty 80
Warranty limitations 81
Obtaining service 81
Life-Support Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
General policy 83
Examples of life-support devices 83
Index--84
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iv
Introduction
Product Description
The APC® Switched Rack Power Distribution Unit (PDU) is a stand-alone,
network-manageable device that allows programmable control of eight,
sixteen, or twenty-four power outlets (depending on the model).
You can control a PDU remotely through its Web, control console (serial or
telnet), or SNMP interfaces.
PDUs have these additional features:
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Features of the PDU
• Independent outlet control
• Power sequencing
• 24 independent Outlet User accounts
• Three levels of user access accounts:
– Administrator
– Device Manager
– Outlet User
• Event Log accessible by Telnet, FTP, serial connection, or a Web
browser
• E-mail notifications for PDU events and system events
• SNMP traps and e-mail notifications based on the severity level of
PDU and system events
• Basic and MD5 authentication for password security
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1
The PDU does not provide power protection. Therefore, APC
does not recommend plugging a unit directly into any
unprotected power source, such as a wall outlet.
Initial setup
You must define three TCP/IP settings for the Switched Rack PDU before it
can operate on the network.
• Subnet mask
• IP address of the default gateway
To configure the TCP/IP settings, see the Switched Rack
PDU Installation and Quick Start Manual, provided in PDF on
the APC Switched Rack Power Distribution Unit Utility CD
and in printed form.
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• IP address of the PDU
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2
Access Procedures
Overview
For more information about the internal user interfaces, see
Control Console and Web Interface. To use the PowerNet
MIB with an SNMP browser, see the PowerNet® SNMP
Management Information Base (MIB) Reference Guide
(\doc\mibgde.pdf),which is provided on the APC Switched
Rack Power Distribution Unit Utility CD.
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The PDU has two internal interfaces (control console and Web interface)
which provide menus with options that allow you to manage the PDU. The
SNMP interface also allows you to use an SNMP browser with the
PowerNet® Management Information Base (MIB) to manage the PDU.
Access priority for logging on
Only one user at a time can log on to the PDU to use its internal user
interface features. The priority for access is as follows:
• Local access to the control console from a computer with a direct serial
connection to the PDU always has the highest priority.
• Telnet access to the control console from a remote computer has
priority over Web access.
• Web access has the lowest priority.
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3
Types of user accounts
The PDU has three levels of access (Administrator, Device Manager, and
Outlet user), all of which are protected by password and user name
requirements.
• A Device Manager can use only the following menus (the default user
name is device and the password is apc):
– the Device Manager menu and its sub-menus in the control
console, and all menus in the top section of the navigation panel
of the Web Interface (Switched Rack PDU and Outlets)
– the Log option in the Events menu in the Web interface (A Device
Manager can also access the event log in the control console by
pressing CTRL-L.)
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• An Administrator can use all of the management menus available in
the control console and the Web interface. The Administrator’s default
user name and password are both apc.
• An Outlet User can access only the following menus:
– the Control option of the Outlets menu on the web interface
– the Device Manager menu and the Phase Monitor, Outlet
Control, and Power Supply Status sub-menus in the control
console
To set the Administrator, Device Manager, or Outlet user
User Name and Password settings, see User Manager or
Outlet Manager.
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How to Recover From a Lost Password
You can use a local computer that connects to the PDU through the serial
port on the front panel of the unit.
1. Select a serial port at the local computer, and disable any service
which uses that port.
3. Run a terminal program (such as HyperTerminal) and configure the
selected port for 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow
control. Save the changes.
4. Press ENTER twice to display the User Name prompt.
5. Press the Reset button on the Switched Rack PDU, which causes the
Switched Rack PDU to restart, a process that typically takes
approximately 15 seconds.
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2. Use the supplied serial cable (940-0144) to connect the selected port
to the RJ-12 serial port on the front panel of the PDU.
6. Press ENTER as many times as necessary to redisplay the User Name
prompt, then use apc for the user name and password. (If you take
longer than 30 seconds to log on after the User Name prompt is
redisplayed, you must start the login procedure again at step 4.)
7. From the Control Console menu, select System, then User
Manager.
8. Select Administrator, and change the User Name and Password
settings, both of which are now defined as apc.
9. Press CTRL-C and log off.
Reconnect any cable that you disconnected in step 2 and
restart any service that you disabled in step 1.
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Upgrading Firmware
0
For a complete description of how to download a firmware
upgrade for your PDU, see the Management Card
Addendum (.\doc\Addendum.pdf) on the provided APC PDU
Utility CD.
1. Select a serial port at the local computer, and disable any service
which uses that port.
2. Use the supplied serial cable (940-0144) to connect the selected port
to the RJ-12 serial port on the front panel of the PDU.
3. Run a terminal program (such as HyperTerminal) and configure the
selected port for 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow
control. Save the changes.
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You can use a local computer that connects to the PDU through the serial
port on the front panel of the unit.
4. Press ENTER twice to display the User Name prompt.
5. Enter your user name and password (both apc, for administrators only)
and press the ENTER key.
6. From the Control Console menu, select System, then Tools, then
XMODEM.
7. At the prompt Perform transfer with XMODEM-CRC? type YES,
and press ENTER.
8. The system will then prompt you to choose a transfer rate and to
change your terminal settings to match the transfer rate. Press ENTER
to set the Switched Rack PDU to accept the download.
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6
9. In the terminal program, send the file using the XMODEM protocol.
Upon completion of the transfer, the console will prompt you to restore
the baud rate to normal.
Do not interrupt the download.
Caution
Upgrading the firmware will not interfere with the operation of
the outlets.
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The PDU will reboot when the download is complete.
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7
Front Panel
Single-phase
- OK
- Warning
- Overload
Link - Rx/Tx
10 /100
Press and hold
to invert display
Serial Port
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Reset
Three-phase
- OK
- Warning
- Overload
L1
L2
Press to
select line.
Press and hold
to invert display.
L3
Amps
Link - Rx/Tx
10 /100
Status
Amps
USER’S GUIDE
Status
Reset
Serial Port
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Item
Function
Load Indicator LED
Identifies overload and warning conditions for the
displayed phase. See Load indicator LED.
Input Selector
On three-phase models, press the input selector to
monitor the current of the next phase.
For either 1- or 3-phase units, press and hold the
input selector to invert the display. At five seconds,
an AA is displayed, at ten seconds the displayed
numbers invert.
10/100 Base-T connector
Connects the PDU to the network.
Status LED
See Status LED.
Link-RX/TX LED
See Link-RX/TX (10/100) LED.
RJ-12 Serial Port
Connects the PDU to a terminal emulator program
for local access to the control console (use the
supplied serial cable 940-0144).
Current Meter
Displays the current (amps) for the phase indicated
by the illuminated Load Indicator LED. On 3-phase
units, the meter will cycle through the phases,
displaying the current for each phase for 3 seconds.
If an internal communication failure or power supply
failure occurs, the meter will display an “Er,” which
can be cleared by pressing the input selector.
Reset Button
Resets the PDU without affecting the outlet status.
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9
Link-RX/TX (10/100) LED
Condition
Description
Off
The device which connects the PDU to the network is off or not
operating correctly.
Flashing Green
The PDU is receiving data packets from the network at 10
Megabits per second (Mbps).
Flashing Orange
The PDU is receiving data packets from the network at 100
Megabits per second (Mbps).
Solid Green or
Orange
The Switched Rack PDU is receiving no network traffic.
Status LED
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This LED indicates the network status.
This LED indicates the network status of the PDU.
Condition
Description
Off
The PDU has no power.
Solid Green
The PDU has valid TCP/IP settings.
Flashing Green
The PDU does not have valid TCP/IP settings.1
Solid Orange
A hardware failure has been detected in the PDU. Contact APC
Worldwide Customer Support.
Flashing Orange
The PDU is making BOOTP2 requests.
1 If you do not use a BOOTP server, see the Switched Rack PDU Installation and Quick Start
Manual provided in PDF on the APC Switched Rack Power Distribution Unit Utility CD and in
printed format to configure the TCP/IP settings.
2 To use a BOOTP server, see the Management Card Addendum (.\doc\Addendum.pdf) on the
APC Switched Rack Power Distribution Unit Utility CD.
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Load indicator LED
Condition
Description
Solid Green
The displayed phase is below the current overload
thresholds.
Yellow
The displayed phase is in a Near Overload Warning
condition. The current is above the Near Overload Warning
threshold.
Red
The displayed phase is in an Overload condition. The
current is above the Overload Alarm threshold.
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The load indicator LED identifies overload and warning conditions for the
displayed phase.
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Watchdog Features
Overview
To detect internal problems and recover from unanticipated inputs, the PDU
uses internal, system-wide watchdog mechanisms. When it restarts itself to
recover from an internal problem, a System: Warmstart event is recorded
in the Event Log.
The PDU implements internal watchdog mechanisms to protect itself from
becoming inaccessible over the network. For example, if the PDU does not
receive any network traffic for 9.5 minutes (either direct traffic, such as
SNMP, or broadcast traffic, such as an Address Resolution Protocol [ARP]
request), it assumes that there is a problem with its network interface and
restarts itself.
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Network interface watchdog mechanism
Resetting the network timer
To ensure that the PDU does not restart if the network is quiet for 9.5
minutes, the PDU attempts to contact the Default Gateway every 4.5
minutes. If the gateway is present, it responds to the PDU, and that
response restarts the 9.5-minute timer. If your application does not require
or have a gateway, specify the IP address of a computer that is running on
the network most of the time and is on the same subnet. The network traffic
of that computer will restart the 9.5-minute timer frequently enough to
prevent the PDU from restarting.
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Control Console
How to Log On
Overview
Use case-sensitive User Name and Password entries to log on (by default,
apc and apc, for an Administrator, or device and apc, for a Device
Manager).
If you cannot remember your user name or password, see
How to Recover From a Lost Password.
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You can use either a local (serial) connection, or a remote (Telnet)
connection to access the control console.
Remote access to the control console
You can use Telnet to log on to the control console.
1. At a command prompt, type telnet and the System IP address for
the Switched Rack PDU (when the PDU uses the default telnet port of
23), and then press ENTER. For example:
telnet 139.225.6.133
2. Enter your user name and password.
If the PDU uses a non-default port number (between 5000
and 32767), you need to include a colon or a space
(depending on your telnet client) after the IP address and
then the port number.
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13
Local access to the control console
You can use a local computer that connects to the Switched Rack PDU
through the serial port on the front of the unit.
1. Select a serial port at the local computer, and disable any service
which uses that port.
3. Run a terminal program (such as HyperTerminal) and configure the
selected port for 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow
control. Save the changes.
4. Press ENTER twice to display the User Name prompt.
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2. Use the supplied serial cable (940-0144) to connect the selected port
to the RJ-12 serial port on the front of the Switched Rack PDU.
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Main Screen
Example main screen
The main screen that is displayed when you log on to the control console of
a Switched Rack PDU.
American Power Conversion
Network Management Card AOS
v1.1.6
(c) Copyright 2002 All Rights Reserved Rack PDU APP
v1.0.0
------------------------------------------------------------------------------Name
: MS3 Test Unit
Date : 2/10/2003
Contact
: Bill Cooper
Time : 10:16:58
Location : Testing Lab
User : Administrator
Up Time
: 0 Days 0 Hours 43 Minutes
Stat : P+ N+ A+
Switched Rack PDU: Communication Established
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User Name : apc
Password : ***
------- Control Console ------------------------------------------------------1234-
Device Manager
Network
System
Logout
<ESC>- Main Menu, <ENTER>- Refresh, <CTRL-L>- Event Log
Information and status fields
Main screen information fields.
• Two fields identify the APC operating system (AOS) and application
(APP) firmware versions. The application firmware uses a name that
identifies the type of device that connects to the network. In the
Example main screen, the application firmware for the Switched Rack
PDU is displayed.
Network Management Card AOS
Rack PDU APP
v1.1.6
v1.0.0
• Three fields identify the system Name, Contact, and Location values.
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15
Name
: MS3 Test Unit
Contact
: Bill Cooper
Location : Testing Lab
To set the Name, Contact, and Location values, see
System Menu.
• An Up Time field reports how long the Switched Rack PDU has been
running since it was last reset or since power was applied.
: 0 Days 0 Hours 43 Minutes
• Two fields identify when you logged on, by Date and Time.
Date : 2/24/2003
Time : 10:16:58
• A User field identifies whether you logged on as Administrator, Device
Manager, or Outlet User.
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Up Time
User : Administrator
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16
Main screen status fields.
• A Stat field reports the Switched Rack PDU status.
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Stat : P+ N+ A+
P+
The APC operating system (AOS) is functioning properly.
N+
The network is functioning properly.
N?
A BOOTP request cycle is in progress.
N–
The Switched Rack PDU failed to connect to the network.
N!
Another device is using the IP address of the Switched Rack PDU.
A+
The application is functioning properly.
A–
The application has a bad checksum.
A?
The application is initializing.
A!
The application is not compatible with the AOS.
If the AOS status is not P+, contact APC Worldwide
Customer Support, even if you can still access the Switched
Rack PDU.
• A Switched Rack PDU model and name field reports the status of the
Switched Rack PDU. For example:
Switched Rack PDU: Communication Established
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17
Control Console Menus
Menu structure
The menus in the control console list options by number and name. To use
an option, type the corresponding number and press ENTER, then follow
any on-screen instructions.
While in a menu, you can also do the following:
• Type ? and press ENTER to access brief menu option descriptions (if
the menu has help available)
• Press ENTER to refresh the menu
• Press ESC to go back to the menu from which you accessed the
current menu
• Press CTRL-C to return to the main (control console) menu
• Press CTRL-L to access the event log (Administrator and Device
Manager only)
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For menus that allow you to change a setting, you must use the Accept
Changes option to save the changes you made.
For information about the event log, see Event-Related
Menus.
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Main menu
The main control console menu has options that provide access to the
management features of the control console:
1234-
Device Manager
Network
System
Logout
When you log on as Device Manager or as an Outlet User,
you will not have access to the System or Network menus.
Device Manager option
This option accesses the Device Manager menu. Select the components
you want to manage from this menu. To do any of the following tasks, see
Device Manager Menus:
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s
1- Phase Monitor/Configuration
2- Phase Outlet Restriction Configuration
3- Outlet Control/Config
4- Power Supply Status
Option four not available to outlet users.
Network option
To do any of the following tasks, see Network Menu:
• Configure the TCP/IP settings for the Switched Rack PDU
• Use the Ping utility
• Define settings that affect the FTP, Telnet, Web interface, SNMP, email, and DNS features of the Switched Rack PDU
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System option
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To do any of the following tasks, see System Menu:
• Control Administrator, Device Manager, and Outlet User access
• Define the system Name, Contact, and Location values
• Set the date and time used by the Switched Rack PDU
• Restart the Switched Rack PDU
• Reset control console settings to their default values
• Access system information about the Switched Rack PDU
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20
Web Interface
How to Log On
You can use the DNS name or System IP address of the Switched Rack
PDU for the URL address of the Web interface. Use your case-sensitive
User Name and Password settings to log on (by default, apc and apc, for
an Administrator, or device and apc, for a Device Manager).
For information about the Web page that appears when you
log on to the Web interface, see Summary Page.
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Overview
If you use MD5 authentication, you will need to enter your
15–32 character authentication phrase to log on.
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21
Supported Web browsers
Some Web interface features (data verification and event log) require that
you enable the following for your Web browser:
• JavaScript
• Java
• Cookies
In addition, the PDU cannot work with a proxy server. Therefore, before you
can use a Web browser to access its Web interface, you must do one of the
following:
• Configure the Web browser to disable the use of a proxy server for the
PDU
• Configure the proxy server so that it does not proxy the specific IP
address of the PDU
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You can use the Microsoft® Internet Explorer (IE) browser (5.0 or higher) or
the Netscape® browser (4.0.8 or higher) to access the Switched Rack PDU
through its Web interface.
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URL address formats
If the error “You are not authorized to view this page” occurs
(Internet Explorer only), someone is logged on to the Web
interface or control console. If the error “No Response”
(Netscape) or “This page cannot be displayed” (Internet
Explorer) occurs, Web access may be disabled, or the PDU
may use a non-default Web-server port that you did not
specify correctly in the address.
For more information, see FTP Server, and Telnet & Web
options.
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Type the DNS name or IP address of the Switched Rack PDU in the Web
browser’s URL address field and press ENTER. Except as noted below,
http:// is automatically added by the browser.
• For a DNS name of Web1, the entry would be:
http://Web1
• For a System IP address of 158.205.12.114, when the PDU uses the
default port (80) at the Web server, the entry would be:
http://158.205.12.114
• For a System IP address of 158.205.12.114, when the PDU uses a
non-default port (5000, in this example) at the Web server, the entry
would be:
http://158.205.12.114:5000
For Internet Explorer, you must type http:// as part of the
address when any port other than 80 is used. Omitting
http://causes the error “This page cannot be displayed.”
For more information, see FTP Server, and Telnet & Web
options.
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23
Summary Page
When you log on to the web interface at the Switched Rack PDU, the status
view is displayed at the right side of the screen, the quick status tab is
displayed at the upper right, and the navigation menu is displayed at the
left.
Status
• The Device Status section reports any active alarm or warning
conditions and displays the load for each phase, including a graphic
representation of the load thresholds.
• The Outlet Status section shows the number, phase (for 3-phase
models), state (on, off), and name of the outlet.
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The Status view has three sections:
• The Switched Rack PDU Parameters section shows the following:
– The Name, Contact, and Location information for the PDU
– The date and time you logged on
– The Type of User (Administrator, Device Manager, or Outlet
User)
– The time(Up Time) the PDU has been running continuously since it
was last reset or power was applied
– The rating of the PDU (1- or 3-phase, and the maximum rated amps
per phase)
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24
Quick status tab
The quick status tab is displayed at the upper right on every page in the
Web interface. The tab shows active alarms and warnings, and a link to the
online help.
• Click the question mark (?) icon to access the online help for the
displayed page
• Click the warning icon to return to the status screen where active
warnings are displayed. Put the mouse cursor on the icon to view
details of the warning
• Click the alarm icon to return to the status screen where active alarms
are displayed. Put the mouse cursor on the icon to display details of
the alarm
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• Click the green “device operating normally” icon to return to the status
screen where the current for each phase is displayed
Navigation menu
Provides access to the available PDU management options.
See Navigation Menu
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25
Navigation Menu
On the Web interface, the navigation menu (left frame) has the following
elements:
• IP address of the PDU
• Switched Rack PDU menus to manage the PDU and its components
– Switched Rack PDU menu with a Configuration option
– Outlets menu with Control and Configuration as options
• Menus to manage the event log, network connection, and system
parameters
– Events menu
– Network menu
– System menu
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Overview
When you log on as a Device Manager, the Network and
System menus are not displayed.
When you log on as an Outlet User, the Switched Rack
PDU, Events, Network, and System menus are not
displayed.
• Logout option
• Help menu
• Links menu
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26
Selecting a menu to perform a task
• To do the following, see Switched Rack PDU Settings:
– Configure the overload thresholds for each phase
– Configure the Overload Outlet Restriction for each phase
– Set the Name, Location, and Coldstart Delay for this device
• To do the following, see Outlet Settings:
– Set Power On Delay, Power Off Delay, and Reboot Duration for
the outlets
– Set the names and associated web links for the outlets
• To do the following, see Event-Related Menus:
– Access the event log
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– Apply power to and remove power from the outlets
– Configure the actions to be taken based on the severity level of an
event
– Configure SNMP Trap Receiver settings for sending event-based
traps
– Define who will receive e-mail notifications of events
– Test e-mail settings
• To do the following, see Network Menu:
– Configure new TCP/IP settings for the PDU
– Identify the Domain Name Service (DNS) Server and test the
network connection to that server
– Define settings that affect FTP, Telnet, the Web interface, SNMP,
and e-mail
• To do the following, see System Menu:
– Control Administrator and Device Manager access
– Manage Outlet User access
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27
– Define the system Name, Contact, and Location values
– Set the date and time used by the PDU
– Restart the Switched Rack PDU
– Reset control console settings to default settings
– Define the URL addresses of the user links and APC logo links in
the Web interface, as described in Links menu
When you click Help, the Contents for all of the online help is displayed.
However, from any Web interface pages, you can use the question mark (?)
in the quick status bar to link to the section of the online help for that page.
The Help menu also has an About System option you can use to view the
Model Number, Serial Number, Hardware Revision, Manufacture Date,
MAC Address, Application Module, APC OS (AOS) Module of the
Switched Rack PDU, and the date and time each of the two modules were
created.
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Help menu
In the control console, the About System option, which is a
System menu option, has the Flash Type value.
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28
Links menu
To redefine these links so that they point to other URLs:
1. Click on Links in the System menu.
2. Define any new names for User Links.
3. Define any new URL addresses that you want User Links to access.
Only HTTP links may be defined.
4. Click Apply.
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Provides three user-definable URL link options. By default, these links
access the following APC Web pages:
• APC’s Web Site accesses the APC home page.
• Testdrive Demo accesses a demonstration page where you can use
samples of APC web-enabled products.
• APC Monitoring accesses the “APC Remote Monitoring Service”
page about pay-for-monitoring services available from APC.
The link associated with the APC logo is also definable.
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29
Device Manager Menus
Outlet Settings
Web interface. To control the outlets on your Switched Rack PDU
individually or as a group, select the check boxes next to the outlet numbers
or the Apply to all Outlets check box in the Outlets menu. Select a
Control Action from the list and press the Next >> button to go to a
confirmation page that explains the action and prompts you to execute or
cancel the action.
Control Console. Select Outlet Control/Config from the Device
Manager menu to display a list of outlets. You can control each outlet
separately or configure all of the outlets simultaneously, but you cannot
control small groups of outlets as you can in the Web interface. Choose the
number of each outlet you want to control and press ENTER. Choose option
1, Control Outlet, and select a control action. On the confirmation screen
that outlines the action to be executed, type Yes at the prompt to perform
the action.
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Control outlets
t
Option
Description
No Action (Web
interface only)
Do nothing.
On Immediate
Apply power to the selected outlets.
On Delayed
Apply power to each selected outlet according to its value for
Power On Delays.
Off Immediate
Remove power from the selected outlets.
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Description
Off Delayed
Remove power from each selected outlet according to its value
for Power Off Delay.
Reboot Immediate
Remove power from each selected outlet. Then apply power to
each of these outlets according to its value for Reboot Duration.
Reboot Delayed
Remove power from each selected outlet according to its value
for Power Off Delay. Wait until all outlets are off (the highest
value for Reboot Duration), and then apply power to each outlet
according to its value for Power On Delay.
Cancel Pending
Commands
Cancel all commands pending for the selected outlets and keep
them in their present state.
Configure outlet settings and outlet name
Web Interface. To configure the outlet settings and outlet name:
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USER’S GUIDE
Option
1. Select the Configuration option of the Outlets menu, and click the
Configure button.
2. Select the check boxes next to the numbers of the outlets you want to
modify or select the All Outlets checkbox.
3. Enter values for Power On Delay, Power Off Delay, or Reboot
Duration and click the Apply button below the list to apply the
changes to the selected outlets.
On the same menu, select the outlets you want to rename, and enter a
Name and Link for the selected outlets. Click the Apply button to accept
the changes.
Some screens have more than one Apply button. Click the
button immediately below the list to which you made
changes.
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Control Console. To configure the outlet settings and outlet name:
1. Select Outlet Control/Config from the Device Manager menu.
2. Choose the number of the outlet you want to control, and press ENTER.
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3. Choose option 2, Configure Outlet, to display and change the Outlet
name, Power on delay, Power off delay, and Reboot duration.
Setting
Description
Power On Delay
Set the number of seconds that the PDU waits after a command
is issued before applying power to an outlet.
Power Off Delay
Set the number of seconds that the PDU waits after the
command is issued before removing power from an outlet.
Reboot Duration
Set the number of seconds an outlet remains off before
restarting.
Name
Set the name for an individual outlet or a group of outlets. The
name is displayed next to the outlet number on status screens.
Link (Web
interface only)
Defines HTTP links to relevant Web sites.
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Switched Rack PDU Settings
Configure Load Thresholds
Control console. Select Phase Monitor/Configuration on the Device
Manager menu. Select a phase (for 3-phase units). Select Low Threshold
(amps), Warning Threshold (amps), or High Threshold (amps) and
press ENTER.
To set the overload outlet restriction, select Outlet Restriction Configuration
on the Device manager menu. For 3-phase units, select a phase to display
and change the Outlet Phase Restriction.
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Web interface. Select Switched Rack PDU from the navigation menu
and and click the Configure button in the Load Management section. Set
the Overload Alarm thresholds, Near Overload Warning thresholds, Low
Load Warning thresholds, and Outlet Restrictions for each phase. Press
the Apply button in that section to set the selected values.
Setting
Description
Overload Alarm
Threshold
Set the number of amps that will cause an overload of this
phase.
Near Overload
Warning
Threshold
Set the number of amps at which to generate a warning that the
PDU is nearing overload of a phase.
Low Load
Warning
Threshold
Set the low threshold, in amps, for the current drawn from this
phase during normal operation. A load at or below this level
generates a warning.
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Description
Overload outlet
restriction
Prevent users from applying power to outlets during an overload
condition. You can set the following restrictions for each outlet:
• None: You can apply power to outlets regardless of an
Overload Alarm or Near Overload Warning.
• On Warning: You cannot apply power to an outlet on the
selected phase if the current for that phase has exceeded the
Near Overload Warning threshold.
• On Overload: You cannot apply power to an outlet on the
selected phase if the current for that phase has exceeded the
Overload Alarm threshold.
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Setting
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34
Configure Device Settings
Web interface. Select Device Settings on the Switched Rack PDU
menu, click the Configure button and configure the Name and Location
fields for the PDU, and set the Coldstart Delay.
Control console.
1. Select Outlet Control/Config from the Device Manager menu.
2. Select Master Control/Config from the displayed list.
4. Change the Name, Location, or Coldstart Delay from this menu.
To change the Name, Location, and Contact fields in the
control console, see Identification.
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3. Select Master Outlet Configuration from the next menu displayed.
Setting
Description
Name
Set the name of the PDU.
Location
Set the location of the PDU.
Coldstart Delay
The time that the Switched Rack PDU delays applying power to
the outlets after AC power has been applied to the PDU.
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35
Event-Related Menus
Introduction
Overview
• Access the event log
• Define the actions to be taken when an event occurs, based on the
severity level of that event
– Event logging
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The Events menu provides access to the options that you use to do the
following tasks:
– SNMP trap notification
– E-mail notification
You can use only the Web interface to define which events
will use which actions, as described in Event Log and How to
Configure Individual Events.
• Define up to four SNMP trap receivers, by NMS-specific IP address, for
event notifications by SNMP traps.
• Define up to four recipients for event notifications by e-mail.
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Menu options
In the Web interface, all of the events options are accessed through the
Events menu. In the control console, access the available events-related
options as follows:
• Use the Email option in the Network menu to define the SMTP server
and e-mail recipients.
• Use Ctrl-L to access the Event Log from any menu.
For information about the settings available from the Events menu options,
and about the e-mail feature, see the following descriptions:
• Event Log
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• Use the SNMP option in the Network menu to define the SNMP trap
receivers.
• Event Actions (Web Interface Only)
• Event Recipients
• E-mail Feature
• How to Configure Individual Events
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Event Log
Overview
The Switched Rack PDU supports event-logging for all embedded
management card application firmware modules. To record and display
embedded management card and Switched Rack PDU events, you can use
any of the following to view the Event Log:
• Control console
• FTP
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• Web interface
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38
Logged events
Some System (embedded management card) events do not have
a severity level. Even if you disable the event log for all severity
levels, events with no severity level will still be logged.
To access a list of the System (embedded management
card) and Switched Rack PDU (Device) events, see Event
List page.
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By default, any event which causes an SNMP trap will be logged, except for
SNMP authentication failures. Additionally, the Switched Rack PDU will log
its abnormal internal system events. However, you can use the Actions
option in the Web interface’s Events menu to disable the logging of events
based on their assigned severity level, as described in Event Actions (Web
Interface Only).
Web interface
The Log option in the Events menu accesses the event log. This log
displays all of the events that have been recorded since the log was last
deleted, in reverse chronological order. The Delete Log button clears all
events from the log.
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39
Control console
Press CTRL-L to display up to 300 events from the event log, in reverse
chronological order. Use the SPACE BAR to scroll through the recorded
events. While viewing the log, type d and press ENTER to clear all events
from the log.
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After events are deleted, they cannot be retrieved.
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How to use FTP to retrieve log files
You can use FTP to retrieve a tab-delineated event log (event.txt) file that
you can import into a spreadsheet application.
• The file reports all of the events (event.txt) recorded since the log was
last deleted.
• The file includes information that the event log does not display.
– The version of the file format (first field)
– The Name, Contact, and Location values, and the IP address of
the Switched Rack PDU
– In the event.txt file, the unique event code for each recorded event
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USER’S GUIDE
– The date and time the file was retrieved
The Switched Rack PDU uses a 4-digit year for log entries.
You may need to select a four-digit date format in your
spreadsheet application to display all four digits of the year.
To use FTP to retrieve the event.txt file:
1. At a command prompt, type ftp and the IP address of the Switched
Rack PDU, and press ENTER. If the Port setting for FTP Server in the
Network menu has been changed from its default value (21), you must
use the non-default value in the FTP command. For some FTP clients,
you must use a colon to add the port number to the end of the IP
address. For Windows FTP clients, use the following command
(including spaces):
ftp>open ip_address port_number
2. Use your case-sensitive user name and password to log on as either
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41
an Administrator or a Device Manager User.
– For Administrator, apc is the default for User Name and
Password.
– For Device Manager, device is the default for User Name, and
apc is the default for Password.
3. Use the get command to transmit the text version of the event log to
your local drive.
ftp>get event.txt
ftp>del event.txt
You will not be asked to confirm the deletion.
If you clear the event log, a new event.txt file will be created to
record the Deleted Log event.
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4. You can use the del command to clear the contents of the event log.
5. Type quit at the ftp> prompt to exit from FTP.
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Event Actions (Web Interface Only)
Overview
• SNMP Traps selects which severity levels cause SNMP traps to be
generated. See SNMP traps action.
• Email selects which severity levels cause e-mail notifications to be
sent. See Email action.
Click Details to access a complete list of the System (embedded
management card) and Device (Switched Rack PDU) events that can
occur, and then edit the actions that will occur for an individual event, as
described in How to Configure Individual Events. Click Hide Details to
return to the Actions option.
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The Actions option is available only on the Web interface’s Events menu.
This option allows you to select which actions will occur for events that have
a specified severity level:
• Event Log selects which severity levels cause an event to be recorded
in the event log. See Event log action.
Modifying events on the Configure Event Action by
Severity Level page, will override any changes you have
made to individual events on the Details page.
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Severity levels
Except for some System (embedded management card) events that do not
have a severity level,events are assigned a default severity level based on
their seriousness.
• Informational: Indicates an event that requires no action, such as a
notification of a return from an abnormal condition.
• Severe: Indicates an event that requires immediate attention. Unless
resolved, severe Device and System events can cause incorrect
operation of the Switched Rack PDU or its embedded management
card.
Event log action
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USER’S GUIDE
• Warning: Indicates an event that may need to be addressed if the
condition continues, but does not require immediate attention.
You can disable the recording of events in the event log. By default, all
events are recorded, even events that have no severity level assigned.
Even if you disable the event log action for all severity
levels, system (embedded management card) events that
have no severity level assigned will still be logged.
For more information about this log, see Event Log.
SNMP traps action
By default, the SNMP Traps action is enabled for all events that have a
severity level assigned. However, before you can use SNMP traps for event
notifications, you must identify the network management stations (NMSs)
that will receive the traps by their IP addresses.
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To define up to four NMSs as trap receivers, see Event
Recipients.
Email action
\
See E-mail Feature.
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By default, the Email action is enabled for all events that have a severity
level assigned. However, before you can use e-mail for event notifications,
you must define the e-mail recipients.
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45
Event Recipients
Overview
The Web interface and control console both have options that allow you to
define up to four trap receivers and up to four e-mail addresses to be used
when an event occurs that has the SNMP traps or e-mail enabled.
Trap receiver settings
To define which NMSs will receive traps:
• In the Web interface, use the Recipients option of the Events menu.
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See Event Actions (Web Interface Only)
• In the control console, use the SNMP option in the Network menu.
Choose one of the trap receivers to modify, or select Settings and
enable SNMP access for all trap receivers.
Item
Definition
Community Name
This setting defines the password (maximum of 15
characters) used when traps are sent to the NMS
identified by the Receiver NMS IP setting.
Receiver NMS IP
Identifies by IP address the NMS that will receive traps.
If this setting is 0.0.0.0 (the default value), traps will not
be sent to any NMS.
Generation (Web interface)
Trap Generation (control
console)
Enables (by default) or disables the sending of any traps
to the NMS identified by the Receiver NMS IP setting.
Authentication Traps
Enables or disables the sending of authentication traps
to the NMS identified by the Receiver NMS IP setting.
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E-mail Feature
Overview
You can use the Simple Mail Transfer Protocol (SMTP) to send e-mail to up
to four recipients when an event occurs.
• The IP addresses of the primary and secondary Domain Name Service
(DNS) servers, as described in DNS servers
• The DNS name of the SMTP server and the From Address setting for
SMTP, as described in SMTP settings
• The e-mail addresses for a maximum of four recipients, as described in
Email Recipients
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To use the e-mail feature, you must define the following settings:
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47
DNS servers
The Switched Rack PDU cannot send any e-mail messages unless the IP
address of the primary DNS server is defined (see DNS servers).
Once you define the IP addresses of the DNS servers, verify that DNS is
working correctly. Enter the DNS name of a computer on your network to
test whether you can look up the IP address for that DNS name.
SMTP settings
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The Switched Rack PDU will wait a maximum of 15 seconds for a response
from the primary or (if specified) the secondary DNS server. If the Switched
Rack PDU does not receive a response within that time, e-mail cannot be
sent. Therefore, use DNS servers that are on the same segment as the
Switched Rack PDU or on a nearby segment (but not across a WAN).
The Email option in the Network menu accesses the following settings:
Setting
Description
Defines the SMTP server by its DNS name.
SMTP Server
Note: This definition is required only when the SMTP Server option
(see Email Recipients) is set to Local.
Defines the contents of the From field in the e-mail messages sent
by the Switched Rack PDU.
From Address
Note: The SMTP server’s configuration may require that you use a
valid user account on the server for this setting. See the
server’s documentation for more information.
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48
Email Recipients
In the Web interface, the Recipients option of the Events menu or the
Configure the Email recipients link in the “Email Configuration” page
accesses the settings you use to identify up to four e-mail recipients.
In the Web interface, use the Email Test option to send a test message to a
configured recipient.
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In the control console, the Email option of the Network menu accesses the
e-mail recipients settings.
Setting
Description
To Address
Defines the user and domain names of the recipient.
• To bypass the DNS lookup of the mail server’s IP address, use the IP
address in brackets instead of the e-mail domain name. For example, use
[email protected][xxx.xxx.xxx.xxx] instead of [email protected] This is useful
when DNS lookups are not working correctly.
• To use e-mail for paging, use the e-mail address for that recipient’s pager
gateway account (for example, [email protected]). The pager
gateway pages the recipient. The recipient’s pager must be able to use textbased messaging.
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USER’S GUIDE
Setting
Description
Setting
Description
Generation
Enables (by default) or disables sending e-mail to the recipient.
Format
Selects the format used for e-mail messages:
Short: Identifies only the event that occurred. For example:
Switched Rack PDU: Near Overload On phase 1
Long: Includes information about the Switched Rack PDU, and the event. For
example:
Name: TestLab
Location: Building 3
Contact: DonAdams
http://139.225.6.133
Switched Rack PDU Ser #: WS0131005294
Date: 2/26/2003
Time: 16:09:48
Code: 0x120C
Warning - Switched Rack PDU: Near Overload On phase 1
e
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How to Configure Individual Events
Event List page
Modifying events on the Configure Event Action by
Severity Level page, will override any changes you have
made to individual events on the Details page.
Each event is identified by its unique code, its description, and its assigned
severity level. For example:
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The Actions option in the Events menu opens the “Event Action
Configuration” page on the Web interface. Use the Details button in this
page to access a complete list of the events that can be reported by your
Switched Rack PDU.
Code
Description
Severity
0x0008
System: Warmstart.
Severe
0x120C
Switched Rack PDU: Near overload On phase 1
Warning
For information about severity levels and how they define the
actions associated with events, see Event Actions (Web
Interface Only).
Detailed Event Action Configuration page
The event codes provide a link to a page that allows you to do the following:
• Change the selected event’s severity level
• Enable or disable whether the event uses the event log, SNMP traps,
or e-mail notifications
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System Menu
Introduction
Overview
• Configure system identification, date and time settings, and
Administrator, Device manager, and Outlet user access
• Synchronize the real-time clock for the Switched Rack PDU with a
Network Time Protocol (NTP) server
• Reset or restart the Switched Rack PDU
• Define the URL links available in the Web interface
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Use the System menu to do the following tasks:
• Access hardware and firmware information about the Switched Rack
PDU
• Download configuration files (control console only)
Only an Administrator has access to the System menu.
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52
Menu options
•
•
•
•
•
Identification
Date & Time
Tools
Links (Web interface)
About System
The About System option is a Help menu option in the Web
interface.
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Unless noted, the following menu options are available in the control
console and Web interface:
• User Manager
• Outlet Manager
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53
Option Settings
User Manager
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USER’S GUIDE
Use this option to define the access values shared by the control console
and the Web interface, and the authentication used to access the Web
interface.
Setting
Definition
Auto Logout
The number of minutes (3, by default), before a user is
automatically logged off because of inactivity.
Authentication
The Basic setting (default) causes the Web interface to use
standard HTTP 1.1 login (base64-encoded passwords); MD5
causes the Web interface to use an MD5-based authentication
login.
NOTE: Cookies must be enabled at a browser before it can be used
with MD5 authentication.
Administrator and Device Manager User
User Name
The case-sensitive name (maximum of 10 characters) used to log
on at the control console or Web interface (apc, by default, for
Administrator, and device, by default, for Device Manager User).
Password
The case-sensitive password (maximum of 10 characters) always
used to log on at the control console, but used to log into the Web
interface only when Basic is selected for the Authentication
setting (apc is the default for both Password settings).
Authentication
Phrase
The case-sensitive, 15–32 character phrase used to log onto the
Web interface when MD5 is the Authentication setting. Admin
user phrase is the default for Administrator; device user phrase
is the default for Device Manager User.
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Outlet Manager
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Use the Outlet User Manager option to set up user accounts that have access
only to certain outlets. Web interface. Choose a user name, or choose
Add New User to edit accounts.
Setting
Definition
User Name
The name of this user account
Note: A user name in orange indicates that the user account has
been disabled.
Password
Case-sensitive password for this user account
Authentication
Phrase
Outlet user authentication phrase for use with MD5 Web
authentication. This string must be 15–32 characters long.
User Description
Identification or description of the outlet user
Account Status
Enables, disables, or deletes this user
Outlet Access
Selects the outlets to which users have access
Delete User
Delete this user account
Control console. Select System from the control console menu. Then
select Manage Outlet Users from the User Manager menu.
Setting
Definition
Add Outlet User
Account
User Name: The name of this user account
Password: Case-sensitive password for this user account
Description: Identification or description of the outlet user
Authentication Phrase: Outlet user authentication phrase for use
with MD5 Web authentication. This string must be 15–32
characters long.
Edit Outlet User
Account
Delete Outlet
User Account
Enter the name of the outlet user account you want to delete.
Disable Outlet
User Account
Enter the name of the outlet user account to disable.
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USER’S GUIDE
Setting
Definition
Enable Outlet
User Account
Enter the name of the outlet user account to enable.
Edit Users Outlet
Access
Select the outlets to which users have access:
1. Enter the outlet user name you want to modify.
2. Select the numbers of the outlets to which the outlet user will
have access:
• Add outlet access by entering each number and pressing ENTER
after each one. Enter a blank when finished.
• Remove outlet access by entering each number preceded by a (minus sign) and pressing ENTER after each one. Enter a blank
when finished.
List Outlet Users
Accounts
Displays outlet user name, status, description, and outlet access for
each outlet user account.
Identification
Use this option to define the System Name, Contact, and Location values
used by the SNMP agent for the Switched Rack PDU. The option’s settings
provide the values used for the MIB-II sysName, sysContact, and
sysLocation Object Identifications (OIDs).
.
For more information about the MIB-II OIDs, see the
PowerNet® SNMP Management Information Base (MIB)
Reference Guide (.\doc\mibguide.pdf) provided on the APC
Switched Rack Power Distribution Unit Utility CD.
Date & Time
Use this option to set the date and time used by the Switched Rack PDU.
The option displays the current settings and allows you to change those
settings manually or through a Network Time Protocol (NTP) Server.
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Set Manually. Use this option in the Web interface, or Manual in the
control console, to set Date and Time for the Switched Rack PDU.
.
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An Apply Local Computer Time to Switched Rack PDU
option, which is available in the Web interface only, sets
these values to match the date and time settings of the
computer you are using to access the Web interface.
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Synchronize with Network Time Protocol (NTP) Server. Use this
option on the web interface, or Network Time Protocol (NTP) on the
control console, to have an NTP Server automatically update the Date and
Time settings for the Switched Rack PDU.
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USER’S GUIDE
In the control console, use the NTP Client option to enable
or disable the NTP Server updates. In the Web interface, use
the Set Manually option. The updates are disabled by
default.
Setting
Definition
Primary NTP Server
Identifies the IP address of the primary NTP server.
Secondary NTP Server
Identifies the IP address of the secondary NTP server
when a secondary server is available.
Time Zone
Defines the offset to be used from Greenwich Mean Time
(GMT) based on the time zone in which the Switched Rack
PDU is located.
Update Interval
Defines how often, in weeks, the Switched Rack PDU will
access the NTP Server for an update (1 week minimum,
52 weeks maximum). Use Update Using NTP Now to
initiate an immediate update as well.
Tools
Use this option to restart the Switched Rack PDU or to reset some or all of
its configuration settings to their original default values.
Action
Definition
No Action (Web Interface
only).
No change to the Switched Rack PDU.
Reboot
Restarts the Switched Rack PDU.
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58
Definition
Reset to Defaults
Resets all configuration settings. This option will reset the
TCP/IP settings and enable DHCP and BOOTP.
Reset to Defaults Except
TCP/IP
Resets all configuration settings except the TCP/IP
settings.
Reset Only TCP/IP to
Defaults
Resets the TCP/IP settings only. This option will not enable
DHCP and BOOTP.
XMODEM (serial
connection only)
Allows you to download firmware using a terminalemulation program when you use a local connection to the
control console. To connect to the control console locally,
see Local access to the control console.
Links (Web interface)
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Action
Use this option to modify the links to APC Web pages.
.
Setting
Definition
User Links
Name
URL
Defines the link names that appear in the Links menu (by default,
APC’s Web Site, Testdrive Demo, and Remote Monitoring).
Defines the URL addresses used by the links. By default, the
following URL addresses are used:
• http://www.apc.com (APC’s Web Site)
• http://testdrive.apc.com (Testdrive Demo)
• http://rms.apc.com (Remote Monitoring)
Note: Only links of type http:// can be used in these fields.
For information about these pages see Links menu.
Access Links
APC Home Page
Defines the URL address used by the APC logo at the top of all Web
interface pages (by default, http://www.apc.com).
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59
About System
This option identifies the following hardware information for the Switched
Rack PDU: Model Number, Serial Number, Hardware Revision,
Manufacture Date, and MAC Address.
This screen also displays the Name, Version, Date, and Time for the
Application Module and AOS.
The control console also includes fields for system Flash Type, and the
Type, Sector, and CRC 16 for each module.
In the Web interface, except for Flash Type, this hardware
information is reported by the About System option in the
Help menu.
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This information is set at the factory and cannot be changed.
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60
Network Menu
Introduction
Overview
• Define TCP/IP settings, including BOOTP server settings, when a
BOOTP server is used to provide the needed TCP/IP values
• Use the Ping utility
• Define settings that affect the FTP, Telnet, Web interface, SNMP, Email, and DNS features of the Switched Rack PDU.
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Use the Network menu to do the following tasks:
Only an Administrator has access to the Network menu.
Menu options
Unless noted, the following menu options are available in the control
console and Web interface:
• TCP/IP
• DNS
• Send DNS Query (Web interface only)
• Ping utility (control console)
• FTP Server, and Telnet & Web options
• SNMP
• Email
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61
Option Settings
TCP/IP
Use this option to enable or disable BOOTP, and when BOOTP is disabled,
to define the three TCP/IP settings that the Switched Rack PDU needs to
operate on the network.
• System IP address for the Switched Rack PDU
• IP address of the default gateway
For information about the watchdog role of the default
gateway, see Resetting the network timer.
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• Subnet mask value
When BOOTP is enabled (the default setting), you can affect only the
BOOTP setting. A BOOTP server will provide the Switched Rack PDU with
its TCP/IP settings whenever the PDU is started, reset, or restarted.
See also
To use BOOTP, see the Addendum (.\doc\addendum.pdf)
provided on the APC Switched Rack Power Distribution Unit Utility
CD.
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62
Current TCP/IP settings fields. The current values for System IP,
Subnet Mask, Default Gateway, the MAC Address, Host Name, and the
Domain Name for the Switched Rack PDU are displayed with the TCP/IP
settings in the control console and Web interface. The Ethernet Port
Speed is displayed on the Web Interface only.
For more information on using BOOTP and DHCP, see Boot
Mode.
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See also
For more information about how to use BOOTP, see the
Addendum provided on the APC Switched Rack Power
Distribution Unit Utility CD.
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63
DNS
Configure Domain Name Service Settings fields. Use these fields to
define the IP addresses of the primary and secondary Domain Name
Servers (DNS) used by the Switched Rack PDU e-mail feature.
Send DNS Query (Web interface only). Use this option, available only
through the TCP/IP & DNS menu in the Web interface, to send a DNS
query that tests the setup of your DNS servers.
Use the following settings to define the parameters for the test DNS
request. View the result of the test DNS request in the Last Query
Response field (Passed, Failed, or Not Responding).
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See E-mail Feature and DNS servers.
• Use the Query Type setting to select the method to use for the DNS
query:
– URL name of the server (By Name)
– P address of the server (By IP)
– Mail Exchange used by the server (By MX)
• Use the Query Question text field to specify the value to be used for
the selected Query Type:
– For Name, specify the URL.
– For IP, specify the IP address.
– For MX, specify the Mail Exchange address.
• Use DNS Server to Query to select whether you want to query the
Primary DNS Server or the Secondary DNS Server.
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64
Ping utility (control console)
Select this option, available only in the control console, to check the
network connection by testing whether a defined IP address responds to
the Ping network utility.
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By default, the IP address of the default gateway is used. However, you can
use the IP address of any device known to be running on the network.
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65
FTP Server, and Telnet & Web options
Each of these options has a setting which enables (by default) or disables
Access, and a Port setting that identifies the TCP/IP port used for
communications with the Switched Rack PDU. The default Port settings are
21 (FTP), 23 (Telnet), and 80 (Web interface).
To enhance the protection provided by User Name and Password settings,
change the Port setting to a unique port number from 5000 to 32767. After
this change, when you log on, you must add a colon (:) (or a space,
depending on your telnet client) and the non-default Port number to the IP
address used. The following examples show the FTP, Telnet, and Web
interface commands needed when the Port numbers have been changed to
5000 for FTP, 16512 for Telnet, and 32740 for HTTP at a management card
with a System IP address of 159.215.12.114:
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The Telnet and Web options are combined in the Web
interface but separate in the control console.
ftp 159.215.12.114:5000
telnet 159.215.12.114:16512
http://159.215.12.114:32740
See also
To use FTP to download configuration files, see the Addendum
(.\doc\addendum.pdf) on the APC Switched Rack Power Distribution
Unit Utility CD.
To use FTP to access a text version of the management
card’s event log, see How to use FTP to retrieve log files.
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SNMP
An Access option (the Settings option in the control console) enables (by
default) or disables SNMP. When SNMP is enabled, the Access Control
settings allow you to control how each of the four available SNMP channels
is used.
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To define up to four NMSs to serve as trap receivers, see
Trap receiver settings.
Setting
Definition
Community
Name
Defines the password (maximum of 15 characters) that an NMS defined
by the NMS IP setting uses to access the channel.
NMS IP
Limits access to the NMS or NMSs specified by the format used for the IP
address.
• 159.215.12.1 allows only the NMS with that IP address to have access.
• 159.215.12.255 allows access for any NMS on the 159.215.12
segment.
• 159.215.255.255 allows access for any NMS on the 159.215 segment.
• 159.255.255.255 allows access for any NMS on the 159 segment.
• 0.0.0.0 or 255.255.255.255 allows access for any NMS.
Selects how the NMS defined by the NMS IP setting can use the channel
when that NMS uses the correct value for Community Name.
Access
Type
Read
The NMS can use GETs at any time, but it can never use
SETs.
Write
The NMS can use GETs at any time, and can use SETs
when no one is logged onto either the control console or
Web interface.
Disabled
The NMS cannot use GETs or SETs.
Write+
The NMS can use GETs and SETs at any time, even
when someone is logged onto the control console or
Web interface.
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Email
Use this option to define two SMTP settings (SMTP Server and From
Address) used by the e-mail feature of the Switched Rack PDU.
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For more information about these settings, see SMTP
settings; for more information about the e-mail capability of
the Switched Rack PDU, see E-mail Feature.
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Boot Mode
Introduction
Overview
The method used to provide the network settings for the PDU depends on
Boot mode, a TCP/IP option in the Network menu. To use a DHCP server
to provide the network assignment for the PDU, Boot mode must be set to
either DHCP & BOOTP, its default setting, or DHCP only.
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In addition to using a BOOTP server or manual settings, the Switched Rack
PDU can use a dynamic host configuration protocol (DHCP) server to
provide the settings that it needs to operate on a TCP/IP network.
For more details on DHCP and DHCP options, see RFC2131
and RFC2132.
See also
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69
When Boot mode is set to its default DHCP & BOOTP setting, the
following occurs when the Switched Rack PDU is started or reset:
1. The Switched Rack PDU makes up to five requests for its network
assignment from any BOOTP server. If a valid BOOTP response is
received, the PDU starts the network services and sets Boot mode to
BOOTP Only.
2. If the Switched Rack PDU fails to receive a valid BOOTP response
after five BOOTP requests, the PDU makes up to five requests for its
network assignment from any DHCP server. If a valid DHCP response
is received, the PDU starts the network services and sets Boot mode
to DHCP Only.
To configure the Switched Rack PDU so that it always uses
the DHCP & BOOTP setting for Boot mode, enable the
Remain in DHCP & BOOTP mode after accepting TCP/IP
settings option, which is disabled by default.
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DHCP & BOOTP boot process
See Switched Rack PDU settings.
3. If the Switched Rack PDU fails to receive a valid DHCP response after
five DHCP requests, it repeats BOOTP and DHCP requests until it
receives a valid network assignment. First it sends a BOOTP request
every 32 seconds for 12 minutes, then it sends one DHCP request with
a time-out of 64 seconds, and so forth.
If a DHCP server responds with an invalid offer (e.g., without
the APC Cookie), the Switched Rack PDU accepts the lease
from that server on the last request of the sequence and
immediately releases that lease. This prevents the DHCP
server from reserving the IP Address associated with its
invalid offer.
For more information on what a valid response requires, see
DHCP response options.
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DHCP Configuration Settings
Switched Rack PDU settings
The TCP/IP option in the Network menu of the Web interface and control
console accesses the network settings for the Switched Rack PDU.
When Boot mode is set to DHCP & BOOTP, two options are available:
• After IP Assignment in the control console (or Remain in DHCP &
BOOTP mode after accepting TCP/IP settings in the Web interface):
By default, this option switches Boot mode to the selection that
reflects the server that provided the TCP/IP settings (DHCP Only or
BOOTP Only).
• DHCP Cookie Is in the control console (or Require vendor specific
cookie to accept DHCP Address in the Web interface): By default,
this option requires that the DHCP responses include the APC cookie
in order to be valid.
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Three settings (Port Speed, Host Name, and Domain Name) are available
regardless of the TCP/IP option’s Boot mode selection, and three settings
(Vendor Class, Client ID, and User Class) are available for any Boot
mode selection except Manual.
For more information about the APC cookie, see DHCP
response options.
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71
When Boot mode is set to DHCP Only, two options are available:
• DHCP Cookie Is in the control console (or Require vendor specific
cookie to accept DHCP Address in the Web interface): By default,
this option requires that the DHCP responses include the APC cookie
in order to be valid.
• Retry Then Stop in the control console (or Maximum # of Retries in
the Web interface): This option sets the number of times the Switched
Rack PDU will repeat the DHCP request if it does not receive a valid
response. By default, the number of retries is 0, which sets the
Switched Rack PDU to continue repeating the DHCP request
indefinitely.
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For more information about the APC cookie, see DHCP
response options
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DHCP response options
Each valid DHCP response contains options that provide the TCP/IP
settings that the Switched Rack PDU needs to operate on a network, and
other information that affects the operation of the PDU.
Vendor Specific Information (option 43). The Vendor Specific
Information option contains up to two APC specific options encapsulated in
a TAG/LEN/DATA format: the APC Cookie and the Boot Mode Transition.
APC Cookie. Tag 1, Len 4, Data “1APC”
Option 43 notifies the PDU that a DHCP server has been configured to service
APC devices. By default, the APC Cookie must be present in this DHCP
response option before the PDU can accept the lease.
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The PDU uses the Vendor Specific Information option (option 43) in a
DHCP response to determine whether the DHCP response is valid.
Use the DHCP Cookie Is setting described in Switched Rack PDU
settings to disable the APC cookie requirement.
Following, in hexadecimal format, is an example of a Vendor Specific
Information option that contains the APC cookie:
Option 43 = 0x01 0x04 0x31 0x41 0x50 0x43
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73
This option 43 setting enables or disables the After IP Assignment option
which, by default, causes the Boot mode option to use the setting that
reflects the server that provided the TCP/IP settings (DHCP Only or
BOOTP Only):
• For a data value of 1, the After IP Assignment option is disabled, and
the Boot mode option remains in its DHCP & BOOTP setting after
successful network assignment. Whenever the Switched Rack PDU
restarts, it will request its network assignment first from a BOOTP
server, and then, if necessary, from a DHCP server.
See DHCP & BOOTP boot process.
• For a data value of 2, the After IP Assignment option is enabled and
the Boot mode option switches to DHCP Only when the management
card accepts the DHCP response. Whenever the PDU restarts, it will
request its network assignment (TCP/IP settings) from a DHCP server
only.
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Boot Mode Transition. Tag 2, Len 1, Data 1/2
For more information about the After IP Assignment, see
Switched Rack PDU settings.
Following, in hexadecimal format, is an example of a Vendor Specific
Information option that contains the APC cookie and the disable Boot Mode
Transition setting:
Option 43 = 0x01 0x04 0x31 0x41 0x50 0x43 0x02 0x01 0x01
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TCP/IP options. The Switched Rack PDU uses the following options
within a valid DHCP response to define its TCP/IP settings:
• IP Address (from the yiaddr field of the DHCP response): Provides
the IP address that the DHCP server is leasing to the PDU.
• Subnet Mask (option 1): Provides the subnet mask value needed by
the PDU to operate on the network.
• Default Gateway (option 3): Provides the default gateway address
needed by the PDU to operate on the network.
• Address Lease Time (option 51): Identifies the length of time for the
lease associated with the identified IP Address.
• Renewal Time, T1 (option 58): Identifies how long the PDU must wait
after an IP address lease is assigned before it can request a renewal of
that lease.
• Rebinding Time, T2 (option 59): Identifies how long the PDU must
wait after an IP address lease is assigned before it can seek to rebind
that lease.
Miscellaneous options. The Switched Rack PDU uses the following
options within a valid DHCP response to define NTP, DNS, hostname, and
domain name settings:
• NTP Server, Primary and Secondary (option 42): Identifies up to two
NTP servers that can be used by the PDU.
• NTP Time Offset (option 2): Specifies the offset, in seconds, of the
subnet for the PDU from Coordinated Universal Time (UTC).
• DNS Server, Primary and Secondary (option 6): Identifies one or two
DNS servers that can be used by the PDU.
• Host Name (option 12): Identifies the hostname (maximum length of
32 characters) to be used by the PDU.
• Domain Name (option 15): Identifies the domain name (maximum
length of 64 characters) to be used by the PDU.
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Security
Security Features
As a network device that passes information across the network, the
Switched Rack PDU is subject to the same exposure as other devices on
the network.
Use the information in this section to plan and implement the security
features appropriate for your environment.
Port assignments
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Planning and implementing security features
If a Telnet, FTP, or Web server uses a non-standard port, a user must
specify the port when using the client interface, such as a Web browser.
The non-standard port address becomes an extra “password,” hiding the
server to provide an additional level of security. The TCP ports for which the
Telnet, FTP, and Web servers listen are initially set at the standard “well
known ports” for the protocols. To hide the interfaces, use any port numbers
from 5000 to 32768.
User names, passwords, community names
All user names, passwords, and community names for SNMP are
transferred over the network as plain text. A user who is capable of
monitoring the network traffic can determine the user names and
passwords required to log in to the accounts of the Control Console or Web
interface of the Switched Rack PDU. This security limitation of the protocols
affects any device using Telnet, a Web server, or an SNMP version 1 agent.
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Summary of access methods
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USER’S GUIDE
Interface
Security Access
Notes
Serial
Control
Console
Access is by user name and
password.
Always enabled.
Telnet
Control
Console
These methods are
available:
• User name and password
• Selectable server port
• Server Enable/Disable
The user name and password are
transmitted as plain text.
SNMP
These methods are
available:
• Community Name
• NMS IP filters
• Agent Enable/Disable
• Four access communities
with read/write/disable
capability
The NMS IP filters allow access from
designated IP addresses.
• 159.215.12.1 allows only the NMS
with that IP address to have access.
• 159.215.12.255 allows access for any
NMS on the 159.215.12 segment.
• 159.215.255.255 allows access for
any NMS on the 159.215 segment.
• 159.255.255.255 allows access for
any NMS on the 159 segment.
• 0.0.0.0 or 255.255.255.255 allows
access for any NMS.
FTP Server
These methods are
available:
• User name and password
• Selectable server port
• Server Enable/Disable
Only the Administrator account has
access.
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77
Interface
Security Access
Notes
Authentication
You can select to use security features for the Switched Rack PDU that
control access by providing basic authentication through user names,
passwords, and IP addresses, without using encryption. These basic
security features are sufficient for most environments, in which sensitive
data is not being transferred.
Firewalls
Although some methods of authentication provide a higher level of security
than others, complete protection from security breaches is almost
impossible to achieve. Well-configured firewalls are an essential element in
an overall security scheme.
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Authentication versus encryption
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Product Information
Warranty and Service
Limited warranty
and workmanship for a period of two years from the date of purchase. Its
obligation under this warranty is limited to repairing or replacing, at its own
sole option, any such defective products. This warranty does not apply to
equipment that has been damaged by accident, negligence, or
misapplication or has been altered or modified in any way. This warranty
applies only to the original purchaser.
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APC warrants the Switched Rack PDU to be free from defects in materials
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80
Warranty limitations
Except as provided above, in no event will APC be liable for direct,
indirect, special, incidental, or consequential damages arising out of
the use of this product, even if advised of the possibility of such
damage.
Specifically, APC is not liable for any costs, such as lost profits or revenue,
loss of equipment, loss of use of equipment, loss of software, loss of data,
costs of substitutes, claims by third parties, or otherwise. This warranty
gives you specific legal rights and you may also have other rights, which
vary according to jurisdiction.
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Except as provided herein, APC makes no warranties, express or
implied, including warranties of merchantability and fitness for a
particular purpose. Some jurisdictions do not permit limitation or exclusion
of implied warranties; therefore, the aforesaid limitation(s) or exclusion(s)
may not apply to the purchaser.
Obtaining service
To obtain support for problems with your Switched Rack PDU:
0
1. Note the serial number and date of purchase. To find the serial number
of the Switched Rack PDU, use the About System menu option.
2. Contact Customer Support at a phone number located at the end of
this manual. A technician will try to help you solve the problem by
phone.
3. If you must return the product, the technician will give you a return
material authorization (RMA) number. If the warranty expired, you will
be charged for repair or replacement.
®
4. Pack the unit carefully. The warranty does not cover damage sustained
in transit. Enclose a letter with your name, address, RMA number and
81
daytime phone number; a copy of the sales receipt; and a check as
payment, if applicable.
5. Mark the RMA number clearly on the outside of the shipping carton.
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6. Ship by insured, prepaid carrier to the address provided by the
Customer Support technician.
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Life-Support Policy
General policy
American Power Conversion (APC) does not recommend the use of any of
its products in the following situations:
• In direct patient care.
APC will not knowingly sell its products for use in such applications unless it
receives in writing assurances satisfactory to APC that (a) the risks of injury
or damage have been minimized, (b) the customer assumes all such risks,
and (c) the liability of American Power Conversion is adequately protected
under the circumstances.
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• In life-support applications where failure or malfunction of the APC
product can be reasonably expected to cause failure of the life-support
device or to affect significantly its safety or effectiveness.
a
Examples of life-support devices
The term life-support device includes but is not limited to neonatal oxygen
analyzers, nerve stimulators (whether used for anesthesia, pain relief, or
other purposes), autotransfusion devices, blood pumps, defibrillators,
arrhythmia detectors and alarms, pacemakers, hemodialysis systems,
peritoneal dialysis systems, neonatal ventilator incubators, ventilators (for
adults and infants), anesthesia ventilators, infusion pumps, and any other
devices designated as “critical” by the U.S. FDA.
Hospital-grade wiring devices and leakage current protection may be
ordered as options on many APC UPS systems. APC does not claim that
units with these modifications are certified or listed as hospital-grade by
APC or any other organization. Therefore these units do not meet the
requirements for use in direct patient care.
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83
Index
setting 67
Configuring
A
About System 28
Access
proxy server before using Web interface 22
Access Type setting 67
Actions 43
Advanced settings
Client ID 71
Domain Name 71
Host Name 71
Port Speed 71
User Class 71
Vendor Class 71
APC Cookie 73
APC OS 28
Apply Local Computer Time 57
Authentication
Phrase 54
SNMP Traps 46
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limiting NMS SNMP access by IP address 67
User Manager setting in the control console
Control console
Device Manager menu 19
navigating menus 18
refreshing menus 18
Cookie
APC 73
D
Date & Time settings
Apply Local Computer Time 57
GMT Offset for TIme Zone 58
Primary NTP Server 58
Secondary NTP Server 58
Update Interval 58
Device Manager menu
control console 19
DHCP
After IP Assignment setting 71
APC cookie 73
Cookie Is setting 71, 72
DHCP & BOOTP boot process 70
embedded network module settings 70
Remain in DHCP & BOOTP mode setting 71
Require vendor specific cookie to accept
DHCP Address setting 71, 72
response options 73
Retry Then Stop setting 72
54
Auto Logout 54
B
Boot mode 69
BOOTP
After IP Assignment setting 71
DHCP & BOOTP boot process 70
Remain in DHCP & BOOTP mode setting 71
Status LED indicating BOOTP requests 10 Disabling
e-mail to a recipient 50
event logging 44
sending any traps to an NMS 46
sending authentication traps to an NMS 46
Client ID setting 71
use of a proxy server 22
C
®
Community Name 46
84
Domain Name setting 71
F
E
Firmware
E-mail
From Address 48
FTP
versions displayed on main screen 15
E-mail Recipients 49
Email Recipients
Format 50
Generation 50
to retrieve text version of Event Log 41
G
Generation 50
H
Help
About System option (Web interface) 28
on control console 18
Local SMTP Server 50
To Address 49
Use SMTP Server 50
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configuring 47
enabled by default for severe events 45
enabling and disabling 50
Events menu option 45, 49
message format (long or short) 50
setting up an account for the Embedded Network Module 50
using for paging 49
Host Name setting 71
Hyperlinks, defining 59
Enabling
I
e-mail forwarding to external SMTP servers
50
Identification
e-mail to a recipient 50
sending any traps to an NMS 46
sending authentication traps to an NMS 46
fields on main screen 15
IP addresses
of DNS server for e-mail 47
of trap receivers 46
to limit access to specified NMSs 67
Error messages 23
Event Log 44
accessing 18
disabling 44
L
using FTP del command 42
event.txt file
Life support 83
Links
Events menu
Actions 43
Local SMTP Server 50
Logging on
contents 41
importing into spreadsheet 41
redirecting user-definable links 29, 59
E-mail (Web interface) 45
E-mail Recipients (Web interface) 49
Event Log 44
SNMP traps 44
error messages for Web interface 23
Web interface 21
Login date and time
control console 16
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85
Web interface 24
Proxy servers
configuring not to proxy the Management
Card 22
disabling use of 22
M
Main screen
R
Read access by an NMS 67
Reboot 58
preventing automated reboot for inactivity
12
Receiver NMS IP 46
Recipient’s SMTP Server 50
Reset Card
to Defaults 59
to Defaults Except TCP/IP 59
Retry Then Stop setting (DHCP) 72
MD5 Authentication 54
Menus
Control Console 19
Events 27
Help 28
Links 59
Network 27
System 27
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displaying identification 15
firmware values displayed 15
login date and time 16
status 17
Up Time 16
User access identification 16
S
N
Secondary NTP Server 58
Severity levels (of Events)
None 44
SMTP
From Address 48
Server 48
SMTP Server 48
SNMP
Access Type setting 67
Authentication Traps 46
Network menu
E-mail (control console) 49
NMS IP setting 67
O
OS, APC 28
Community Name setting 67
NMS IP setting 67
SNMP traps option 44
P
Paging by using e-mail 49
Passwords
Status
default for Administrator account 21
default for Device Manager account 21
for NMS that is a trap receiver 46
User Manager access 54
in Web interface 24
on control console main screen 17
System
information, obtaining 28
Port Speed setting 71
Primary NTP Server 58
System menu
About System option (control console) 28
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Tools 58
User Manager 54
User Manager 54
Authentication 54
Authentication Phrase 54
Auto Logout 54
Password 54
User Name 54
T
TCP/IP
User Name
default for Administrator account 21
default for Device Manager account 21
User Manager access 54
V
Time Zone 58
To Address 49
Tools menu 58
Reboot 58
Vendor Class setting 71
Vendor Specific Information
Cookies 73
Reset Card to Defaults 59
Reset Card to Defaults Except TCP/IP 59
XMODEM 59
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USER’S GUIDE
Client ID setting 71
Current settings fields 63
Domain Name setting 71
Host Name setting 71
Port Speed setting 71
User Class setting 71
Vendor Class setting 71
W
Web interface
Trap Generation 46
Trap Receivers
logging on 21
logon error messages 23
Status 24
Up Time 24
URL address formats 23
Authentication Traps 46
Community Name 46
Receiver NMS IP 46
Trap Generation 46
Troubleshooting
X
proxy server problems 22
XMODEM 59
U
Up Time
control console main screen 16
Web interface 24
Update Interval 58
URL address formats 23
Use SMTP Server 50
User access identification, control console
interface 16
User Class setting 71
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APC Worldwide Customer Support
Connect to localized APC Web sites for specific countries, each of
which provides customer support information.
– www.apc.com/support/
Global support with FAQs, knowledge base, and e-support.
• Contact an APC Customer Support center by telephone or e-mail.
– Regional centers:
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USER’S GUIDE
Customer support for this or any other APC product is available at no
charge in any of the following ways:
• Visit the APC Web site to find answers to frequently asked questions
(FAQs), to access documents in the APC Knowledge Base, and to
submit customer support requests.
– www.apc.com (Corporate Headquarters)
APC headquarters U.S.,
Canada
(1)(800)800-4272 (toll free)
Latin America
(1)(401)789-5735 (USA)
Europe, Middle East, Africa
(353)(91)702020 (Ireland)
Japan
(0) 35434-2021
– Local, country-specific centers: go to www.apc.com/support/
contact for contact information.
Contact the APC representative or other distributor from whom you
purchased your APC product for information on how to obtain local
customer support.
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Copyright
990-1368
2/2003
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USER’S GUIDE
Entire contents copyright © 2003 American Power Conversion. All rights
reserved. Reproduction in whole or in part without permission is prohibited.
APC and the APC logo are trademarks of American Power Conversion
Corporation and may be registered in some jurisdictions. All other
trademarks, product names, and corporate names are the property of their
respective owners and are used for informational purposes only.
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