Serenity manual 2004

Serenity manual 2004
H Y D R O P O O L
I N D U S T R I E S
TABLE OF CONTENTS
Letter of introduction ....................................................................3
Hydropool Control Systems
SSPA-1 Digital Control – North America...........................19
HP2000 Digital Control – North America...........................21
HPL103/105 Digital Control – Europe .................................22
HPL200 Deluxe Digital Control – North America..............23
HPL203/205 Deluxe Digital Control – Europe ....................23
Important User Safety instructions
Warnings ................................................................................4
Hyperthermia .........................................................................4
Choosing the right location
Indoor locations.....................................................................5
Outdoor locations ..................................................................5
Jet and Feature Operation
Jet Identification Chart .......................................................28
Flow Adjustment ..................................................................28
Removal and Replacement .................................................28
Diverter valve.......................................................................29
Special considerations for
Indoor installations ...............................................................6
Outdoor installations .............................................................6
Hot tub water balance
General Overview ................................................................30
Glossary of Common Water Maintenance Terms ............31
Water Balance Summary for your Hot tub (chart)...........31
Site Preparation For
Above Ground installations ..................................................6
Full or Partial In-ground installations .................................7
Overall Support......................................................................7
Equipment Accessibility .......................................................7
In-ground Installations .........................................................8
Remote Equipment Placement .............................................8
Suggested Routine Water Maintenance
Initial Fill ...............................................................................32
Daily, Weekly, Monthly, Quarterly......................................32
Chemical safety hints..........................................................32
Unloading/Handling your Hot tub................................................8
Cleaning the Skimmer Basket ...................................................32
Leveling your Hydropool Hot tub.................................................9
General installation instructions ................................................9
Cartridge Filter
Removal, Cleaning, Re-installation....................................33
Important Electrical Safety Instructions ..................................10
GFCI Application Guideline & Wire Size ...........................10
GFCI installation diagram ...................................................11
Changing your Hot tub water
Formula .................................................................................33
Water Softeners ..................................................................33
European Electrical Safety Instructions
50 Hz Wiring Checks ...........................................................12
50 Hz Wiring Check For R.C.D./Service Disconnect ........13
50 Hz Voltage Checks – Breaker Box/R.C.D .....................14
50 Hz Wiring Schematic......................................................15
Draining your Hot tub water ......................................................34
Installing Accessories
Light bulb & lenses..............................................................16
Safety Hardcover locks ......................................................16
Cover Remover (optional) ...................................................16
Gazebos .......................................................................................35
Cleaning the Acrylic Surface ....................................................34
Safety Hard Cover .......................................................................34
Protecting your Cabinet Wood Finish .......................................35
Winterizing your Serenity Hot tub.............................................35
Filling, Checking and Starting your Hot tub ............................17
Releasing an air lock from your pump ..............................18
Trouble-Shooting
Topside Control Display Messages ..............................36-38
Power Fluctuations/Failures...............................................37
Cold Weather Conditions ....................................................37
Water Balance Problem Solving........................................37
General Trouble-shooting ...................................................39
2
H Y D R O P O O L
I N D U S T R I E S
On behalf of everyone at the company, we thank you for your decision to purchase a Serenity series hot
tub by HYDROPOOL.
Recognized for quality worldwide, we are confident that your new hot tub will provide you, your
family, and friends, with years of enjoyment and fulfill all your hydrotherapy needs.
Hydropool hot tubs are not only healthful and relaxing, they can even add value to your home.
Please take the time to carefully read and understand all the safety, installation and operating
instructions in this manual before adding water or electrically connecting your hot tub.
The following pages contain valuable information and pointers that will save you both time and money,
as well as help you to simplify upkeep and maintenance.
Since we manufactured our first hot tub in 1985, the Hydropool team has been dedicated to producing
a quality product catering to maximum hydrotherapy, comfort, energy efficiency, and ease of
operation.
We are confident that as you become more familiar with the various safety and maintenance features of
your new hot tub you will be satisfied that you made the right decision in purchasing a Serenity series
hot tub.
Happy hot tubbing...
Dale Papke
President
David Jackson
Vice President
3
H Y D R O P O O L
I N D U S T R I E S
S AV E T H E S E I N S T R U C T I O N S
IMPORTANT USER SAFETY INSTRUCTIONS
Your physiological response to hot water is very subjective and depends on your age, health, and medical history. If you
don’t know your tolerance to hot water, or if you get a headache, or become dizzy or nauseous when using your hot tub,
get out and cool off immediately.
WARNINGS
HYPERTHERMIA
1 Children should NOT use a hot tub
without alert adult supervision.
2 Do not allow children to submerge their
head under water.
3 Do not use a hot tub unless all suction
guards are installed to prevent body and hair
entrapment. Do not sit in front of, or on top of the suction
fittings or skimmer, as this will obstruct proper
circulation and may result in personal injury.
4 Never operate the hot tub pump at high speed without
having all suction and return lines open.
5 Always keep the hardcover installed and locked when
the hot tub is not in use.
6 People using medications and/or having any adverse
medical history should consult a physician before using
a hot tub.
7 People with infectious diseases should not use a hot tub.
8 Exercise caution when entering or exiting a hot tub.
Where practical, install a safety grab bar or handrail.
Turn off the jets before entering the hot tub to improve
visibility of the steps or flat entry area.
9 To avoid unconsciousness and possible drowning, do not
use drugs or alcohol before or during the use of a hot tub.
10 Pregnant woman should consult a physician before
using a hot tub.
11 As prolonged immersion in water temperatures in excess
of 38˚C (100˚F) may be injurious to your health, we
recommend measuring the water temperature with an
accurate thermometer before entering the tub. We also
recommend establishing lower temperatures and
shorter use periods for young children and/ or those
users potentially affected by hot temperatures.
12 Do not use a hot tub immediately following strenuous
exercise.
13 Do not permit or use electric appliances (such as light,
telephone, radio or television) within 1.5 m (5 ft) of this
hot tub, unless such appliances are rated at 12VDC or less.
14 Test the GFCI (Ground Fault Circuit Interrupter) monthly.
15 Post emergency phone numbers for Police, Fire Dept.,
and Ambulance at the nearest phone.
Since your hot tub can be set to reach temperatures of 40˚C
(104˚F), users should be aware that extended submersion in
water that exceeds normal body temperature can lead to
hyperthermia.
The causes, symptoms and effects of hyperthermia may be
described as follows:
Hyperthermia occurs when the internal temperature of the
body reaches several degrees above the normal body
temperature of 37˚C (98.6˚F). The symptoms of hyperthermia
include drowsiness, lethargy, and an increase in
the internal temperature of the body. The effects of
hyperthermia include:
• Unawareness of impending hazard
• Failure to perceive heat
• Failure to recognize the need to exit the hot tub
• Physical inability to exit the hot tub
• Fetal damage in pregnant woman
• Unconsciousness resulting in the danger of drowning
If you sense any of the symptoms of hyperthermia, safely
exit the hot tub immediately.
WARNING
THE USE OF ALCOHOL, DRUGS OR MEDICATION
CAN SIGNIFICANTLY INCREASE THE RISK OF
FATAL HYPERTHERMIA.
4
H Y D R O P O O L
I N D U S T R I E S
CHOOSING THE RIGHT LOCATION
Your Serenity series hot tub can be installed indoors or out, on the ground, in the ground or half-and-half. The following
information will assist you in choosing the right location for your individual needs. When making your decision, always
remember that hot tubs can be enjoyed year-round, indoors or out, regardless of the climate. Many Serenity owners
report that their favourite time to use a hot tub is in the cooler fall and winter months, while others praise the enjoyment of
using their hot tub in the warmer spring and summer months.
INDOOR LOCATIONS
These ‘split’ and lower profile versions are
designed to accommodate narrow doors or shallow
stairwells. Since the dimension from the seat to the top of
the lip is identical to the “regular profile” units, water
submersion, for even the tallest user, is the same.
If members of your family are not cold winter enthusiasts, or
if your backyard or patio area is not suitable for a hot tub
installation, then an indoor location for your hot tub may be
your best or only choice. You may wish to create an
exercise/spa area in your home, or install your hot tub in a
glass solarium or four-season room adjoining your home.
Your HYDROPOOL dealer can even arrange for your hot tub
to be shipped without a cabinet or with the cabinet packaged
separately (upgraded deluxe cabinet only) for on-site
installation. In many cases the smaller dimensions of a hot
tub without a cabinet is all that is needed to ensure the hot
tub can be delivered without wall or door alterations.
Where the hot tub is being submerged, or a custom deck or
tile is being installed, the cost savings of being able to order
a hot tub without a cabinet is another benefit of choosing
HYDROPOOL.
Indoor installations not only add a unique look and appeal
to your home, they provide the privacy and controlled
climate to ensure that use and enjoyment of your hot tub is
maximized.
If you are considering an indoor location, HYDROPOOL
manufactures certain lower profile models in two pieces
(referred to as ‘split’ models) that can be easily moved into
most tight or difficult access locations and then assembled
on-site by your authorized HYDROPOOL dealer.
If you should choose an indoor location, you will find further
information as outlined in the section
“SPECIAL CONSIDERATIONS FOR INDOOR INSTALLATIONS”
OUTDOOR LOCATIONS
For those who choose an outdoor location, hot tub
operating temperatures can be adjusted to match the
season. In colder months, many owners will operate their
hot tub in the range of 38-40˚C (101 -104˚F). During warmer
months, an operating temperature of 36-37˚C (97-99˚F) will
provide a refreshing retreat.
For a variety of reasons, outdoor locations are a far more
popular choice. Some of the reasons include:
• Limited indoor space
• Delivery complications due to door openings, stairwells, etc.
• Limited budget ( indoor installations usually also involve
interior home renovations)
• Desire for an outdoor entertainment center
• Hot tub is being installed adjacent to an existing or
planned swimming pool
• Concerns over splashing water inside the home
If you should choose an outdoor location, you will find
further information as outlined in the section
“SPECIAL CONSIDERATIONS FOR OUTDOOR INSTALLATIONS”
5
H Y D R O P O O L
I N D U S T R I E S
SPECIAL CONSIDERATIONS FOR…
INDOOR INSTALLATIONS
OUTDOOR INSTALLATIONS
• When the hot tub is to be installed in a small room (under
150 ft2 /14 m2), we recommend that large units be fully or
partially submerged in-floor so that it does not dominate
the room. This is to allow sufficient headroom for entry
and exit to and from the hot tub
• It is beneficial if the hot tub room is located near wash
room and shower facilities
• The hot tub room should have a floor drain to handle
spillage, a window, outside exhaust fan or humidistat
controlled exhaust fan for ventilation. Where this is not
practical, the use of indoor/outdoor carpeting or a tile
floor and the opening of a window while the hot tub
cover is removed should be sufficient. You should not
have concerns regarding humidity. When the hardcover
is installed, no humidity will escape. During use, the small
amount of humidity released into the room can be
removed with the use of a small dehumidifier
• Consider plumbing a fresh water tap nearby and a
permanent drain location for the hot tub to eliminate
having to use a long garden hose each time you fill or
drain the hot tub
• Always provide adequate ventilation for the support equipment
• Consult your local dealer for further information
• Contact your local building department to determine if a
building permit is necessary and for information on
applicable bylaws (distance from property lines,
buildings, fencing requirements, etc.)
• If you are doing any excavating, contact your local gas,
hydro, and cable-company to ensure that there are no
underground lines
• Locate the hot tub, where practical, within close distance
of a door to the house, to maximize potential winter use.
• Ensure that your pump(s), controls, drain-valve and
thermal probe are easily accessible and protected
• If possible, locate the hot tub where you will enjoy some
privacy, out of the site of neighbours. If this is not
possible, a partial privacy or wind partition, or proper
placement of the optional Hydropool cover lifter should
provide adequate privacy
Hot tub equipment is generally designed for indoor (out of
the direct elements) use. When your Serenity hot tub is
equipped with a factory-installed cabinet, and installed as
per the guidelines of this manual, the equipment is
adequately protected. If the hot tub is shipped without a
cabinet, your custom cabinet or other structure must be
designed to supply protection for the hot tub support
equipment from rain, snow, splash water, etc., but still
designed in a manner to ensure adequate ventilation.
SITE PREPARATION FOR…
ABOVE-GROUND INSTALLATIONS
• Dig out and level the ground 20-30 cm (8-12 in.) below
your desired base level
• Install 10-15 cm (4-6 in.) of crushed stone
• Next, install 10-15 cm (4-6 in.) of poured concrete
• Level the concrete and apply a broom-type finish
• We recommend that the pad be made 15 cm (6 in.) larger
than the hot tub on three sides, and 1 m (3 ft.) larger on
the side where the access steps and/or planters will
be installed
Where the hot tub is a “stand-a-lone” above-ground
installation to be installed in regions where freeze/thaw
occurs, a patio stone or pre-formed paver type pad may be
sufficient if there is no abutting deck(s) to be damaged
during potential seasonal movement of the ground. The
drawback to this type of base is that splash water could
eventually de-stabilize the ground under the pad, with the
resulting support base shift causing damage to the structure.
For best results, we suggest the installation of a level
concrete pad:
In regions where freeze/thaw occurs, or where there will be
custom decking abutting the hot tub we recommend the
installation of sono-tubes beneath the pad to prevent future shifting.
WOOD OR
CONCRETE DECK
FACTORY
FOAM
INSULATION
WOOD OR
CONCRETE
DECK
CONCRETE
OR WOOD
RETAINING
WALL
FACTORY INSTALLED
PLUMBING
CLEAN
SAND
BACKFILL
OPEN CAVITY
BELOW
FROST
LINE
ORIGINAL
COMPACTED
EARTH
FACTORY INSTALLED
PLUMBING
POURED 4" SLAB
POURED 4" SLAB
6" GRAVEL
NATURAL DRAIN
6" GRAVEL
SONO TUBES
6
H Y D R O P O O L
I N D U S T R I E S
SITE PREPARATION FOR…
FULL OR PARTIAL IN-GROUND INSTALLATIONS
For units being installed fully or partially in the ground, the type of support will again vary based on whether or not the tub
is being installed in an area with freeze/thaw conditions.
• Non-freezing climates – it is sufficient to ensure that the base of the hole or cavity created for the tub simply has a
stable, compacted base. The side walls do not need to be supported, however where the climate permits, should you
choose to backfill directly against the hot tub, a clear sand backfill is suggested
• Climates where freeze/thaw occurs – it is necessary that a proper poured concrete base, complete with sono-tubes,
be installed as outlined in the section ABOVE-GROUND INSTALLATIONS
• Areas with a high ground water table – the concrete base, as well as a concrete or wood retaining wall to hold back
the earth, is suggested. This forms a box or ‘bunker’, in which the hot tub is placed
• ALWAYS ensure that there is good drainage, via a properly designed French (gravel) drain system and/or a sump pump,
to prevent ground water flooding damage to the support equipment or structure
• Install protective waterproof pipe to house any light, sensor, or topside control cables that could be buried
• Access for future service must be considered at the time of design and installation. Difficult access can result in
supplemental service labour charges. Consider easily removable deck materials
OVERALL SUPPORT
Your Serenity hot tub is equipped with a factory installed wood cradle support, which helps distribute the weight of the
water over the entire foot area of the hot tub. The cabinet, factory installed or customized on-site, should be decorative
only, and not relied on for overall support. Never suspend a hot tub from a deck or floor as the acrylic lip will crack and
possibly break off.
EQUIPMENT ACCESSIBILITY
The equipment must be located in an area where it will remain dry and will not be exposed to rain, snow or ground water.
The standard Serenity hot tub has the equipment installed inside the protective cedar cabinet.
• When your hot tub is to be installed above-ground, the cabinet is designed for both protection and accessibility
• When your hot tub is to be installed fully or partially in the ground, if you are relocating the equipment remotely from the
hot tub, or if you have ordered a hot tub without a cabinet: it is necessary that the equipment is installed in an area that
is dry, protected from the elements, has proper ventilation and is easily accessible for service
• Always ensure that the equipment is mounted on a raised base or platform to prevent water damage to the motor,
equipment or controls
• Ensure that any opening to the equipment and the working area around the equipment is large enough to accommodate
a service person
Whenever possible, install the pump below water level to ensure easy priming. Where above-grade equipment location is
necessary, please ensure that your hot tub is equipped with the Remote Above-Grade Option Package.
The equipment should be located as close to the hot tub as possible to maximize jet performance. Where you have
ordered your hot tub with optional remote equipment, ensure that the equipment is not located more than 5 m. (15 ft.) from
the hot tub. Use only 2 in. flex-pipe or larger for the pipe runs from the equipment to the hot tub, with minimal use of elbows
or other pipe restrictions.
Install protective waterproof pipe to house any applicable cords or line extensions such as the sensor and top-side
control cables, light wires or ozone tubing. In climates where freeze / thaw occurs we suggest that remote piping be buried
below the frost line and that pipe insulation is applied over all pipes that run from the hot tub to the remote equipment to
maintain energy efficiency.
7
H Y D R O P O O L
I N D U S T R I E S
IN-GROUND INSTALLATIONS
• When submerging the hot tub all or part way below ground level, a concrete base along with a concrete or wood
retaining wall to hold back the earth is suggested. This forms a box or ‘bunker’, in which the hot tub is placed
• Where the climate permits, should you choose to backfill directly against the hot tub, a clear sand backfill is suggested
• Install protective waterproof pipe to house any light, sensor, or topside control cables that could be buried
• ALWAYS ensure that there is adequate drainage via a properly designed gravel drain system and/or a sump pump to
prevent ground water flooding damage to the support equipment
• Access for future service must be considered at the time of design and installation. Difficult access can result in
supplemental service labour charges or damage to your decking
WOOD OR
CONCRETE
DECK
SERVICE HATCH
CLEAN
SAND
BACKFILL
CLEAN
SAND
BACKFILL
ORIGINAL
COMPACTED
EARTH
FACTORY INSTALLED
PLUMBING
POURED 4" SLAB
6" GRAVEL
SONO TUBES
STANDARD EQUIPMENT
NATURAL DRAIN
(Rainproof vented enclosure required)
ALLOW APROX. 4 FT.
for SERVICE ACCESS
REMOTE EQUIPMENT PLACEMENT
• Equipment should be installed at or below water level. If
it is necessary to install the equipment above grade, the
purchase of the optional Remote Above-Grade Option
Package will be required
• All control cables should be run through a protective pipe
to avoid problems associated with ground settling, frost, etc.
• All support equipment MUST be weather protected, yet
still have adequate ventilation
Where the support equipment is being located in a remote
location, the following should be considered:
• The distance from the hot tub should never exceed
5 m. (15 ft.) of pipe length
• Piping diameter must be 2 inches with minimal use
of elbows
• All piping should be insulated to minimize heat loss, and
reduce the risk of freezing
UNLOADING / HANDLING YOUR HOT TUB
All Serenity hot tubs are shipped with a protective
combination layer of bubble wrap, cardboard and plastic
film. Each hot tub is factory strapped onto a wood skid.
If your hot tub is to be delivered by your local dealer, it
will generally arrive on a flat bed truck or low profile trailer.
Most dealers are equipped with the necessary equipment
to maneuver the hot tub from the truck to the dolly
or cart that will be used to move your hot tub to the
installation location.
Most Serenity models require a clearance width of at least
100 cm. (39 in.) to allow movement of the unit (on its side)
through alley-ways, fence openings, etc. Where this is not
possible, the use of a crane to lift the hot tub from the truck
or trailer over the house to the patio or yard is often a simple and economical option.
CAUTIONS
• Do not move or place the hot tub on the
side where the equipment is located as
damage could occur
• Never roll or flip the hot tub end over end
as the cabinet could be damaged
• Never lift or handle the hot tub by the plumbing
• Make sure that there is sufficient assistance to gently
slide the hot tub off the dolly or cart to the support base
without any damage
Should your hot tub arrive on a common closed box
trailer, it may be necessary to arrange with a local towing
company for a tilt and load tow truck, with a pulley wrench
system, to pull the skid from the larger trailer to the lower
profile tow truck flat bed. The hot tub can be gently slid off
the low profile trailer and positioned on its side on a cart or dolly.
8
H Y D R O P O O L
I N D U S T R I E S
UNLOADING / HANDLING YOUR HOT TUB CONTINUED
LEVELING YOUR HYDROPOOL HOT TUB
After the hot tub is properly positioned on the support base,
the entire unit should be checked with a level and shimmed
as necessary. Should you find that the support base is
sloped or otherwise uneven, level your hot tub using
TAPERED wood shims where necessary, ensuring that the
tapered end extends at least 2 feet under the unit. This
will insure contact with the support substructure to
appropriately distribute the weight of the unit. Do not just
shim under the cabinet base outside edge, as this will
cause structural stress on the unit, potentially causing
damage to the hot tub structure and /or shell.
GENERAL INSTALLATION INSTRUCTIONS
Your Serenity Hot tub is a self-contained pre-plumbed unit,
so that no on-site plumbing connections to the
residential water supply or drain are required. Simply place
the hot tub in the desired location and install as outlined on
the following pages.
IMPORTANT NOTES
1 Do not lift the hot tub by the plumbing, you may cause leaks
2 Your hot tub can be installed above grade, in the floor or
ground, or half-and-half
3 Ensure that your Serenity hot tub is properly
supported by either a level concrete pad, or a properly
constructed deck capable of supporting 1220 kg/m2
(250 lbs./ft.2 ). If there is a possibility that the pad could
shift by freezing/thawing ground movement (such as in
clay regions, and/or areas with high water tables)
sono-tubes extending below the frost line should be used
4 Decking should be chosen and constructed in a manner
that minimizes the chance of slipping or falling
5 Level your hot tub using wood shims where necessary,
ensuring that the tapered end extends at least 2 feet
under the unit
6 If you do not have a factory installed foamed cabinet, it
is assumed that you are building your own custom
cabinet, tiling or decking. Please consider the following:
7
8
9
10
9
a Your Serenity Hot tub is self-supporting on its
base. The cabinet should be decorative only, not for
support. Never suspend the hot tub from the deck or
cabinet
b Where the hot tub is not equipped with a factory
installed cabinet, it is the installing electrician’s
responsibility to ensure all electrical equipment is
weather protected
c Always provide adequate access for servicing the
support equipment
d Decking should be constructed to allow repair access
around the entire hot tub
e In remote equipment or no-cabinet installations, you
may add extra insulation, but the equipment area must
have adequate cross-flow ventilation
Installation of a safety grab rail or reachable support
for use when entering or exiting the hot tub is
recommended
The hot tub equipment and all electrical plugs, outlets
and lights within 1.5m (5ft) of the unit must be G.F.C.I
protected. Consult your electrician or local electrical
authority for further details
Access to the hot tub must always be secured:
Outdoors - in accordance with local property by-laws
and/or via an approved fence with a self-closing gate
and a safety hardcover; Indoors - by a lockable door and
a safety hardcover
A nearby garden hose connection is recommended for
filling and “topping up” the hot tub
H Y D R O P O O L
I N D U S T R I E S
IMPORTANT ELECTRICAL SAFETY INSTRUCTIONS
When using this electrical equipment, basic safety precautions should always be followed, including the following:
1 READ AND FOLLOW ALL INSTRUCTIONS
2 Connect only to a dedicated circuit protected by a class
‘A’ ground fault circuit interrupter (GFCI)
3 The hot tub equipment and all electrical plugs, outlets
and lights within 1.5m (5ft) of the unit must be G.F.C.I
protected. Consult your electrician or local electrical
authority for further details
4 A green colored terminal or a terminal marked “G”,
“GR”, “Ground”, “Grounding” is located inside the
supply terminal box or compartment. To reduce the risk
of electric shock, this terminal must be connected to the
grounding means provided in the electric supply service
panel with a continuous copper wire equivalent in size
to the circuit conductors supplying the equipment
5 At least two lugs marked “BONDING LUGS” are
provided on the external surface or on the inside of the
supply terminal box or compartment. To reduce the risk
of electric shock, connect the local common bonding
grid in the area of the hot tub to these terminals with an
insulated or bare copper conductor not smaller than
No.6 AWG (Canada) / No.8 AWG (USA)
6 All field installed metal components such as rails,
ladders, drains or other similar hardware within 3 m
(10 ft) of the hot tub shall be bonded to the equipment
grounding bus with copper conductors not smaller than
No.6 AWG.
GFCI APPLICATION GUIDELINE*
Series
Base Unit Amp
Rating @ 230VAC
GFCI Req’d
for Base Unit
Add Option/
Rated Amp
Hydropool Silver (All), Serenity 4 (220V) Classic & Elite, Serenity 5 Classic
26.19A
40A
Ozone/1.0
Blower/3.2
Hydropool Gold H200, 300, 400, 525, 600, Serenity 5 Elite
27.39A
40A
Ozone/1.0
Fiber-optics/1.0
Blower/3.2
Hydropool Gold H475, 575, 595, 638, 700, 738, Serenity 6 & 9 Elite
29.39A
40A
Ozone/1.0
Fiber-optics/1.0
Blower/4.5
Hydropool Platinum H200, 300
29.39A
40A
Ozone/1.0
Fiber-optics/1.0
Blower/3.2
Hydropool Platinum H475, 575, 595, 638, 700, 738, Serenity 5, 6 & 9 Elite Plus
39.39A
50A
Ozone/1.0
Fiber-optics/1.0
Blower/4.5
GFCI Req’d
w/option
40A
40A
40A
40A
50A
40A
40
50A
40A
40A
50A
60A
60A
60A
* Important Notes:
• This guide is for standard installations where the wire run is 15 m (50 ft.) or less. For longer wire runs, consult a
qualified electrician
• This is the rated ‘nameplate’ amperage draw for certification purposes. Actual amperage draw will vary based on
line voltage
• All systems require a two-pole, Class ’A‘ GFCI
WIRE SIZE
• The minimum wire size for systems that require a 40A GFCI is #8/3 c/w ground (also refered to as #8 gauge / 4 conductor)
• The minimum wire size for systems that require a 50A or 60A GFCI is #6/3 c/w ground (also refered to as #6 gauge / 4 conductor)
10
H Y D R O P O O L
I N D U S T R I E S
GFCI INSTALLATION – TYPICAL
RED (HOT)
BLACK (HOT)
GRN
WHITE
Bottom View of G.F.C.I.
(Square D)
Front View of G.F.C.I. (Square D)
RED (HOT)
WHITE
WHITE
TBI
WHITE
GRN (GROUND)
WHITE (NEUTRAL)
BLACK (HOT)
RED (HOT)
GREEN (GROUND)
RED (HOT)
BLACK (HOT)
WHITE
GRN (GROUND)
BLACK (HOT)
RED (HOT)
WHITE (HOT)
GRN (GROUND)
BLK (HOT)
11
1
2
3
4
5
Note: For a 240V dedicated
hookup, the white neutral wire is
not required between the G.F.C.I.
and the system box. Be sure there
are no loads that require 120V
H Y D R O P O O L
I N D U S T R I E S
50 HZ WIRING CHECKS
(NOT APPLICABLE IN NORTH AMERICA)
Safety is key when installing or servicing any spa or spa control panel. Remember, safety comes first
for you and your customer. Please take all necessary precautions*.
WIRING CHECK PRECAUTIONS
SYSTEM BOX WIRE GAUGE CHECK
•
When inspecting the wiring for any control system, note
that connections for the incoming wires are clearly labeled
at the main terminal block.
• 16A or 20A Service – 2.5 mm2 copper wire.
• 30A service – minimum ten gauge copper wire.
• 40A service – minimum eight gauge copper wire.
• 50A service – minimum six gauge copper wire.
•
•
•
When working in a system box always be aware
that it may contain high voltage.
Always keep your fingers and hand tools away
from any wiring or circuit board when the power is
on. Touching anything in these areas can result in
serious injury.
All service calls, no matter how minor, should
include a complete wiring check, beginning with
the house breaker.
Keep in mind, Balboa equipped spas only run on
single phase electrical service. Three phase
power will not supply proper voltage to the
system. Three phase power may overheat the
pumps and cause the Residual Current Device
(R.C.D.) to trip.
These wires must connect the house breaker box, through
the local disconnect, to the main terminal block. The wiring
diagram inside the system box shows the main terminal
block as TB1.
IMPORTANT
Using non-copper wire can be dangerous,
and also can be the cause of a spa’s
malfunction. If non-copper wire is used at any
point, we do not recommend servicing the
spa until an electrician replaces it with the
proper gauge copper wire.
CHECK FOR LOOSE CONNECTIONS OR
DAMAGED WIRES:
•
•
Make sure the power is off before you touch any
wiring.
Once the power is off, carefully examine all wires
for cuts or defects.
IMPORTANT
This service must be single phase. Any
abnormal voltage reading requires an
electrician. Do not attempt to fix these types
of problems yourself. High voltage can
seriously injure or kill.
R.C.D. Wiring Check
If an R.C.D. has recently been installed, a majority of
tripping problems can be attributed to incorrect wiring
of the R.C.D. A clear understanding of the correct
configuration is essential.
* And read this manual throughly before proceeding.
TB1 in the System Box
12
H Y D R O P O O L
I N D U S T R I E S
50 HZ WIRING CHECK FOR R.C.D./SERVICE DISCONNECT
(NOT APPLICABLE IN NORTH AMERICA)
IMPORTANT
R.C.D. LINE-IN WIRING CHECK
Most regional codes state that a service disconnect
breaker box (an R.C.D. can be used for this purpose) must
be located at least five feet away from the spa and should
be conveniently located near the equipment bay. If it is not
in plain sight, keep the disconnect padlocked when in the
off position.
• Locate the proper circuit breaker and turn it off.
• Remove the cover from the house breaker box. Check the
main service amperage rating to the breaker box.
Note: Typically, a house circuit will require at least a 100
Amp service when a spa is installed.
• From the circuit breaker, locate the brown load wire and
the blue neutral wire.
• From the R.C.D. neutral bar, locate the blue load neutral,
and the green ground wire.
• Be sure there are no other appliances on the spa
circuit. If there are, service must be re-wired to supply
the spa only.
• Make sure all three wires exit the house breaker box via
conduit, routed to the R.C.D. breaker box. The brown
should be connected to the R.C.D. line-in. The blue should
be connected to the neutral in.
PRECAUTIONS
In most areas, R.C.D.’s
are required for spa
installations. In other
areas, R.C.D.’s are
recommended for spa
installations, but are not
mandatory.
If the spa you are servicing
was not installed with an
R.C.D., strongly urge your
customer to improve safety
and comply with current
standards by installing one.
R.C.D. LINE-OUT WIRING CHECK
FOR 230 V DEDICATED SYSTEM
(3 WIRE SYSTEM INCLUDING GROUND WIRE)
The brown wire should connect to load out, the blue
wire from neutral out. All wires will exit the box via conduit
routed to the spa control system.
Note: A suitable R.C.D. may be acquired through your local
distributor.
Once you have found all wiring correctly installed, begin
to check for proper voltage.
IMPORTANT!
Remember, high voltage is still accessible in
the house breaker box even though you have
turned off the spa breaker
13
H Y D R O P O O L
I N D U S T R I E S
50 HZ VOLTAGE CHECKS – BREAKER BOX/R.C.D.
(NOT APPLICABLE IN NORTH AMERICA)
When checking for proper voltage, please keep in mind that the acceptable voltage range is ± 10% of
the recommended voltage. Acceptable voltage when 230 V is specified as the desired voltage,
is between 207 and 253 V.
R.C.D. LOAD OUT VOLTAGE CHECK
IMPORTANT!
This service must be single phase. Any
abnormal voltage reading requires an
electrician. Do not attempt to fix
problems yourself. High voltage can seriously
injure or kill.
230 V Dedicated System:
• Be sure the house breaker is on.
• Be sure the R.C.D. breaker is on.
• Probe the blue and brown wires at the R.C.D. load out and
neutral out. The voltage should be 230 V.
• Probe the blue wire and the green ground wire. The
meter should read 0 V.
• Probe the brown wire and the green ground wire. The
voltage should read 230 V.
• Recheck voltage under peak load conditions.*
BREAKER BOX VOLTAGE CHECK
•
•
•
•
Set your multi-meter or voltmeter for AC Volts.
Make sure the R.C.D. is off.
Carefully turn on the spa circuit breaker.
At the house breaker box, probe the spa circuit
breaker between the blue and brown wires. Your meter
should read 230 V.
• Probe between the brown and green ground wires.
You should also see 230 V.
• The voltage between the blue load neutral and the green
ground wire should be approximately 0 V.
IMPORTANT!
If the voltage is not within the acceptable
range, call an electrician or the local electric
company to diagnose the problem.
SYSTEM BOX CHECK (AT TB1)
230 V Dedicated System Check:
• Be sure the R.C.D. breaker is on.
• Probe the blue and brown wires. Look for 230 V.
• Probe the blue and green ground wires for 0 V.
• Probe the brown and green ground wires – also 230 V.
• Recheck voltage under peak load conditions.*
R.C.D. LINE-IN VOLTAGE CHECK
230 V Dedicated System:
• Be sure the spa circuit breaker (located in the
house breaker box) is on.
• Make sure the R.C.D. is off.
• Probe the blue and brown wires. The meter should
read 230 V.
• Probe the blue and green ground wires. The meter
should read 0 V.
• Probe the brown and green ground wires. This
should also read 230 V.
• Turn on the R.C.D. breaker before continuing to
the system box.
*PEAK LOAD CHECK
It is important to check the voltage again under peak load
conditions. To reach peak load, turn on the blower, heater,
light, and all pumps.
Peak Load Check for 230 V System:
• Check the voltage between the blue and brown wires.
The acceptable voltage range is between 207 and 253 V.
14
H Y D R O P O O L
I N D U S T R I E S
50 HZ WIRING SCHEMATIC
(NOT APPLICABLE IN NORTH AMERICA)
15
H Y D R O P O O L
I N D U S T R I E S
INSTALLING ACCESSORIES
When unpacking your new Serenity hot tub, you will find an accessories bag inside containing
• filter area cover
• coloured light lenses and removal tool (not required for units ordered with optional fiber-optic lighting)
• tool for opening the wall fitting to access the light bulb
• keys for equipment access door (for units ordered with the cabinet)
• hose bib adapter (Europe only)
LIGHT BULB & LENSES OR OPTIONAL L.E.D. LIGHT
Bulb
The bulb is replacable when the hot tub is empty. Use the plastic tool provided and turn the clear lens insert
counter-clockwise to remove. The bulb simply pushes into the socket.
Lenses
The coloured lenses provided for your hot tub simply push over the existing clear light lens. A small plastic tool has been
provided to pry off the coloured lens covers.
SAFETY HARDCOVER LOCKS
The safety hard cover is designed to open away from the control area, however, if the hot tub is symmetrical in dimension,
the cover can be oriented to open in either direction. Simply place the cover on the hot tub, pull the straps down so that
they are fully extended, then release slightly so that there is approximately 6 mm (1/4 in.) of slack. Mark the position on the
cabinet, and fasten the receiver clip with the screws provided. Always ensure the safety hard cover is in place and
locked whenever the hot tub is not being used.
OPTIONAL COVER REMOVER
HYDROPOOL offers several different devices to assist in the removal of the
safety hard cover. Please refer to the instructions supplied with your particular
cover remover for installation. For further information, contact your local
HYDROPOOL dealer.
16
H Y D R O P O O L
I N D U S T R I E S
FILLING, CHECKING AND STARTING YOUR HOT TUB
Although your hot tub was water tested for at least 8 hours in the factory, some loosening of fittings can occur during
shipping. Before any decking, tiling or carpeting is completed around the installation, fill and operate your hot tub to test
for leaks (this ensures easy access and inexpensive correction). Check all union connections and plumbing for minor leaks.
In the event of a leak, ensure all union connections are tight and o-rings/gaskets are in place.
• Ideally, the hot tub should be filled through the skimmer
opening (helps to prevent air locks) using a standard garden
hose, turning the tap on slowly to prevent damage to the
surface by a jerking hose connection
• Pull up the handles on the suction and return gate valves
(handles are pulled up when valves are open and pushed
down when valves are closed)
• Ensure the drain hose-bib is closed
• Ensure that all jets are open. See section JET & FEATURE
OPERATION
• Fill the hot tub to the recommended level, approximately
3/4 up the skimmer opening
GATE VALVE
UNIONS
• Visually check all union connections and plumbing for
minor leaks. In the event of a leak, ensure all union
connections are tight and o-rings/gaskets are in place
GATE VALVE
HOSE BIB
• Turn the main power “on” at your electrical panel
• Follow the control instructions for your particular model
hot tub to put the pump into low speed (see section
SERENITY CONTROL SYSTEMS)
• If the hot tub pump is located below water level, the
water should start circulating immediately. If the motor
works but you do not notice water circulation within the
first 15 seconds, the pump may require priming due to
trapped air (referred to as an ‘air lock’). To prime, with the
pump running on low speed, loosen the union on the
discharge side of the pump. As soon as the water flows,
re-tighten the union
PROPER WATER
LEVEL AT SKIMMER
OPENING
17
H Y D R O P O O L
O-RING/ GASKET
AT UNION CONNECTIONS
I N D U S T R I E S
• If your hot tub is equipped with the optional Remote
Above-Grade Equipment Package, you should close the
gate valves on either side of the pump, loosen off the lids
on the priming pots, fill with water, re-seal, turn on the
pumps and quickly re-open valves
• Turn the pump onto high speed and re-check for leaks.
The control system will automatically return the pump to
low speed after 15 minutes
• Adjust the hot tub heat control at the topside panel to the
desired water temperature
• Adjust water balance (pH, TA, calcium hardness) to
recommended levels and add sanitizor
• The hot tub will require 8-10 hours to reach the desired
temperature
RELEASING AN AIR LOCK…
• Keep insulated safety hard cover on the hot tub, and the air
controls closed during the entire heat up process
…THROUGH THE
PUMP UNION
18
H Y D R O P O O L
I N D U S T R I E S
SERENITY CONTROL SYSTEMS
SSPA-1 DIGITAL CONTROL
The low speed pump will start automatically when:
• the system calls for heat. The Heater indicator
lights when the heater is on, and
flashes when the system is calling for heat, but the
heater has not yet activated
• a filter cycle is activated. See PRESET FILTER CYCLES
• a freeze condition is detected. See section FREEZE
PROTECTION/SMART WINTER MODE
When low speed is already on, the 1st press of the ‘jets’ pad
puts the pump directly into high speed.
INITIAL START-UP
AUTOMATIC TIME-OUTS
P1 high speed – turns off after 15 minutes
P1 low speed – turns off after 4 hours
When you initially power up your Serenity hot tub, it will
default to the factory-preset temperature of 100˚F (38˚C),
and filtration cycle of 3 out of every 12 hours (see “Preset
Filter Cycles”). Anytime power to your hot tub is interrupted
the system will default to these settings.
CLEAN-UP CYCLE
After P1 high speed is turned off either manually or
automatically, P1 low speed circulates for 1 hour.
TEMPERATURE ADJUSTMENT
The current water temperature is continually
displayed on the topside control panel.
PURGE CYCLE
If your hot tub is equipped with a blower, the system will
automatically activate it for 30 seconds at the beginning of
each filter cycle.
FREEZE PROTECTION / SMART WINTER MODE
An onboard sensor continuously monitors the ambient air
temperature inside the control pack. If at anytime the
temperature drops below 55˚ F (13˚ C) the system activates
the Winter mode for the next 24 hours. In this mode, if the
pump has not been turned on in the last 2 hours (whether
manually or automatically), the system will automatically
activate P1 low speed for 1 minute to circulate warm water
through the plumbing. While the pump is operating in this
mode, the Filter indicator (insert icon here) on the displa will
flash on/off.
To Check the Set Temperature:
press the up or down arrow and the display will show the
‘set point’ indicator icon
and the set temperature for 5
seconds.
To Change the Set Temperature:
While the display is still showing the set temperature,
press and hold either the up or the down arrow to adjust the
temperature to the desired setting. The temperature is
adjustable as follows:
59˚F to 104˚F in 1˚ increments (15˚C to 40˚C)
JETS
Press the ‘jets’ pad to activate the pump
Single Pump System (P1):
1st press – turns on low speed of pump
2nd press – turns on high speed of pump
3rd press – turns off high speed of pump
19
H Y D R O P O O L
I N D U S T R I E S
BLOWER (Optional)
Press the ‘blower’ pad to turn the blower on and
off. The system will automatically turn off the
blower after 15 minutes.
PRESET FILTER CYCLES
Your spa control system automatically activates P1 low
speed to filter the water twice each day (one filter cycle
every 12 hours). The first filter cycle begins 1 minute after
your spa is initially powered up. The second filter cycle will
begin 12 hours after the start of the first filter cycle. The
duration of the filter cycle (length of time P1 low runs) is
programmable from the topside control panel, and can be
set from 0 -12 hours, where 0 represents no filtration and 12
represents continuous filtration.
Example: selecting 3 would configure the system for 3 hours
of filtration every 12 hours (3 hrs on, 9hrs off)
SPA LIGHT
Press the ‘light’ pad to turn the light on and off.
The system will automatically turn off the light
after 4 hours.
FIBER-OPTIC LIGHTS (Optional)
Press the ‘light’ pad to activate the fiber-optics.
1st press – activates fiber-optic light and begins colour
change sequence. The ‘light’ indicator will
flash on/off.
2nd press – stops colour change sequence at selected
colour. The light indicator will stop flashing,
but still be displayed.
3rd press – shuts off fiber-optic light
Changing Filter Cycles
To change the preset filter cycles:
Press and hold the ‘Light’ pad
Press the up or down arrow
duration.
OZONATOR (Optional)
The ozonator operates during ‘Filter Cycles’ and ‘Clean-up
Cycles’ only (starts 2 minutes after filter cycle begins)
STANDBY/DRAIN ASSIST
The standby/drain assist feature stops the system from
operating automatically, allowing for convenient filter
cartridge removal or for safe draining of the hot tub. To put
the system in standby, press and hold the ‘Jets’ pad for
5 seconds. All functions will turn off, but P1 low speed can
be activated (by pressing the ‘jets’ pad) to facilitate draining
the spa. Press and hold the ‘jets’ pad for 5 seconds to return
the system to normal operation. The system automatically
shuts off P1 low speed after 1 hour, and exits ‘Standby’
mode after 3 hours, resuming automatic operation. If the
heater is on while the ‘Standby’ mode is activated, the pump
will continue to operate for a 30 second cool down period,
during which time the ‘SBY’ message will flash on/off.
See section ‘DRAINING YOUR HOT TUB’ for detailed
instructions.
for 5 seconds.
to select the filter cycle
Once you have selected the filter cycle duration, press the
‘Light’ pad
to lock in the setting. The filter cycle will
start immediately.
To prevent excessive water temperature due to long
filtration cycles during warmer weather (referred to as
‘thermal creep’):
If the water temperature exceeds the set point by more than
2˚F for more than 3 hours, the system will turn off the pump.
The ‘Filter’ indicator
will flash on/off for the rest of the
duration of the filter cycle – on for .5 seconds, off for .5
seconds, on for .5 seconds, off for 1.5 seconds. Should the
water temperature cool down to 1˚F above the set point
before the filter cycle times out, the system will activate the
pump for the remaining duration of the cycle.
20
H Y D R O P O O L
I N D U S T R I E S
HP2000 DIGITAL CONTROL
HPL103/105 DIGITAL CONTROL
NORTH AMERICA
EUROPE
HYDROPOOL
HYDROPOOL
OPTIONAL
OPTIONAL
INITIAL START-UP
Dual Pump System (P1 & P2):
1st press – turns on low speed of P1
2nd press – turns on high speed of P1
3rd press – turns on P2
4th press – turns off high speed of P1
5th press – turns off P2
When you initially power up your Serenity hot tub, it will
default to the factory preset temperature, 100˚F (38˚C), and
filtration cycle F3 (see ”Preset Filter Cycles“). Anytime
power to your hot tub is interrupted, the system will default
to these settings.
TEMPERATURE ADJUSTMENT
The current water temperature is continually The low speed pump will start automatically when the
system calls for heat, when a filter cycle is activated, or
displayed on the topside control panel.
when a freeze condition is detected. When low speed is
already on, the 1st press of the ‘jets’ pad puts the pump
directly into high speed.
To Check the Set Temperature:
press the ‘temperature’ pad and the display will flash the set
temperature for a few seconds. When it stops flashing, the AUTOMATIC TIME-OUTS
P1 high speed and P2 – turn off after 15 minutes
display will again show the current water temperature.
P1 low speed
– turns off after 4 hours
To Change the Set Temperature:
press the ’temperature‘ pad and the display will flash the set CLEAN-UP CYCLE
temperature. While the display is still flashing, press the After P1 high speed is turned off either manually or
temperature pad a second time. Each subsequent press will automatically, P1 low speed circulates for 1 hour.
change the set temperature in the same direction. To adjust
the temperature in the opposite direction, wait a few PURGE CYCLE
seconds for the display to stop flashing (until it displays the If your hot tub is equipped with a second pump (P2) and/or
current water temperature), then press the ’temperature‘ a blower, the system will automatically activate each for 30
seconds at the beginning of every filter cycle.
pad again.
The temperature is adjustable as follows:
40˚F; 60˚F to 80˚F in 5˚ increments; 80˚F to 104˚F in 1˚increments FREEZE PROTECTION
4˚C; 16˚C to 26˚C in 2˚ increments; 26˚C to 40˚C in 1˚increments The system will automatically activate P1 low speed and P2 if
the water temperature in the equipment area drops to 40˚F (4˚C).
JETS
BLOWER OPTIONAL
Press the ‘jets’ pad to activate
the pump(s)
Press the ‘blower’ pad to turn the blower on
and off. The system will automatically turn
off the blower after 15 minutes.
Single Pump System (P1):
1st press – turns on low speed of pump
2nd press – turns on high speed of pump
3rd press – turns off high speed of pump
21
H Y D R O P O O L
I N D U S T R I E S
MOOD LIGHT
Press the ‘light’ pad to turn the light on and off. The system will automatically turn off the light after 4 hours.
FIBER-OPTIC LIGHTS OPTIONAL
Press the ‘light’ pad to activate the fiber-optics.
1st press – activates fiber-optic light and begins colour change sequence
2nd press – stops colour change sequence at selected colour
3rd press – shuts off fiber-optic light
OZONATOR OPTIONAL
The ozonator operates during ‘Filter Cycles’ and ‘Clean-up Cycles’ only (starts 2 minutes after filter cycle begins)
STANDBY/DRAIN ASSIST
The standby/drain assist feature stops the system from operating automatically, allowing for convenient filter cartridge
removal or for safe draining of the hot tub. The following pads must be pressed within 2 seconds of each other.
To put the system in standby,
Press
Then
All functions will turn off, but P1 low speed can be activated (by pressing the ‘jets’ pad) to facilitate draining the hot tub.
Press any pad other than the ‘jets’ pad to return the system to normal operation. See section ’DRAINING YOUR HOT TUB‘
for detailed instructions.
PRESET FILTER CYCLES
Your hot tub control system automatically activates P1 low speed to filter the water twice each day (one filter cycle every
12 hours). The first filter cycle begins 1 minute after your hot tub is initially powered up. The second filter cycle will begin
12 hours after the start of the first filter cycle. The duration of the filter cycle (length of time P1 low runs) is programmable
from the topside control panel, and can be set for F3, F4, F6, F8, FC (filter continuously).
Example: F3 represents 3 hours of filtration every 12 hours (3 hrs on, 9hrs off)
CHANGING FILTER CYCLES
To change the preset filter cycles:
Press
Then
Press these two pads within 2 seconds of each
other to enter the programming sequence
Press
Then press
Press this pad to select the
filter cycle duration
to lock in your selection and exit the programming sequence.
22
H Y D R O P O O L
I N D U S T R I E S
OPTIONAL UPGRADE
HPL200 DELUXE DIGITAL CONTROL – N O R T H A M E R I C A
HPL 203/205 DELUXE DIGITAL CONTROL – E U R O P E
OPTIONAL
FEATURES
Temperature Adjustment
The current water temperature is continually displayed on the topside control panel.
When either of these pads is pressed once, the LCD will display the set temperature as
well as the words ‘set heat’. Pressing either pad a second time will increase or decrease
the set temperature (depending on which pad is pressed). After 3 seconds, the LCD
display will return to the current water temperature.
JETS
Press the ‘jets’ pad to activate the pump(s)
Single Pump System (P1):
1st press – turns on low speed of pump
2nd press – turns on high speed of pump
3rd press – turns off high speed of pump
Dual Pump System (P1 & P2):
1st press – turns on low speed of P1
2nd press – turns on high speed of P1
3rd press – turns on P2
4th press – turns off high speed of P1
5th press – turns off P2
The low speed pump will start automatically when the system calls for heat (in ‘Standard’ mode only - see
MODE FUNCTION), when a filter cycle is activated, or when a freeze condition is detected. When low speed is already on,
the 1st press of the ‘jets’ pad puts the pump directly into high speed.
AUTOMATIC TIME-OUTS
P1 high speed and P2 - 15minutes
P1 low speed - 4 hours
CLEAN-UP CYCLE
After P1 high speed is turned off either manually or automatically, P1 low speed circulates the water for 1 hour.
23
H Y D R O P O O L
I N D U S T R I E S
PURGE CYCLE
If your hot tub is equipped with a second pump (P2) and/or a blower, the system will automatically activate each for 30 seconds at the beginning of every filter cycle.
BLOWER OPTIONAL
Press the ‘blower’ pad to turn the blower on and off.
The system will automatically turn off the blower after 15 minutes.
MOOD LIGHT
Press the ‘light’ pad to turn the light on and off.
The system will automatically turn off the light after 4 hours.
FIBER-OPTIC LIGHTS OPTIONAL
Press the ‘light’ pad to activate the fiber-optics.
1st press – activates fiber-optic light and begins colour change sequence
2nd press – stops colour change sequence at selected colour
3rd press – shuts off fiber-optic light
TIME
Press this pad once to view the time of day. After 3 seconds the display will
return to the current water temperature.
LIQUID CRYSTAL DISPLAY (LCD)
Continually displays the operating status of the hot tub. Icons
indicate various functions and programming information.
LCD INVERT
This feature allows you to invert the LCD readout for convenient viewing from inside the hot tub. All other functions will
continue to operate normally. The following pads must be pressed within 2 seconds of each other.
To invert the readout,
Press
Then
To return the LCD readout to normal viewing (from outside of the hot tub), repeat the above sequence.
PROGRAM FUNCTION
This pad is used for setting clock time, programming filter cycles,
and for panel lock routines.
24
H Y D R O P O O L
I N D U S T R I E S
MODE FUNCTION
This pad is used to change hot tub operation to either
‘Economy’ or ‘Standard’ mode.
Economy Mode – the hot tub will heat only during the filter cycles.
Standard Mode – the preset hot tub temperature will be maintained (the system will automatically activate P1 low speed
when the control calls for heat).
This pad also resets the system in the rare instance of an overheat (see TOPSIDE CONTROL PANEL DISPLAY MESSAGES).
OZONATOR OPTIONAL
The ozonator operates during filtration cycles and clean-up mode only (starts 2 minutes after filter cycle begins).
STANDBY/DRAIN ASSIST
The standby/drain assist feature stops the system from operating automatically, allowing for convenient filter cartridge
removal or for safe draining of the hot tub. The following pads must be pressed within 2 seconds of each other.
To put the system in standby,
Press
Then
All functions will turn off, but P1 low speed can be activated (by pressing the ‘jets’ pad) to facilitate draining the hot tub.
Press any pad other than the ‘jets’ pad to return the system to normal operation. See section ‘ DRAINING YOUR HOT TUB’
for detailed instructions.
INITIAL START-UP
When you initially power up your Hydropool hot tub, it will be in ‘Economy’ mode. Simply press the mode (#) pad to
switch the system to ‘Standard’ operation and begin heating. The spa water will heat to 100˚F (38˚C) unless you adjust
the set temperature.
SETTING THE SYSTEM CLOCK TIME
After the initial start-up, the ‘set time’ message will flash on the LCD screen.
Press
Then
Press
or
After either pad is pressed once, hours will automatically increase or decrease in one-minute increments. Press either pad
again to stop the sequence.
Press
to exit ‘set time’ programming.
25
H Y D R O P O O L
I N D U S T R I E S
PRESET FILTER CYCLES
Once the system clock time has been correctly set, the system will automatically activate P1 low speed to filter the water
for three hours twice each day. During the filter cycle, the LCD will indicate ‘Filter 1’ or ‘Filter 2’.
Filter 1: The system automatically activates P1 low to operate from 2:00am until 5:00am.
Filter 2: The system automatically activates P1 low to operate from 2:00pm until 5:00pm.
If the system is in ‘Economy’ mode, the heater will operate during the filter cycles only.
CHANGING FILTER CYCLES
To change the preset filter cycles or the filter cycle duration:
Press
Then press
Time of day
will display
Then press
‘ Set time’
will appear
‘ Set Start Filter 1’ will appear. At this
point, each time the program (*) pad
is pressed, the filter start time, and the
filter stop time will be indicated on the
LCD screen.
When the filter start or filter stop times are displayed on the LCD screen,
Press
or
to reset the times.
When the ’set heat‘ message is displayed
Press
or
to set the heater to ’on‘ or ’off‘.
In the ’on‘ position, the hot tub water will heat to the set temperature during the filter cycles.
In the ’off‘ position, the heater, when in ’Economy‘ mode, will not be acivated during the filter cycles
After entering the filter set routine,
Press
to proceed through the start and stop times for both filter cycles.
Follow the same procedure to change the ‘Filter 2’ settings.
To exit the filter set routine,
Press
and the LCD screen will return to the current water temperature.
Note
To properly clean and maintain your hot tub water, filtering time of at least six hours per day (total of both cycles)
is recommended.
26
H Y D R O P O O L
I N D U S T R I E S
PANEL LOCK
To help prevent unauthorized use of your hot tub, the Deluxe Digital control incorporates a unique panel
locking system. When the topside control panel lock is engaged, all automatic functions will continue to operate,
however the function pads are deactivated.
The following pads must be pressed within 3 seconds of each other to activate the lock. When locked, the LCD will show
the water temperature as well as the lock symbol. All of the panel pads will be deactivated except for the program pad,
which is used to initiate the unlock sequence.
Press
Then
LOC
The display will read:
Then
0
1
TEMPERATURE LOCK
The temperature lock is provided to prevent unauthorized temperature adjustment of your hot tub water. When the
temperature lock is engaged, all automatic functions will continue to operate normally.
These following pads must be pressed within 3 seconds of each other to activate the lock. When locked, the LCD will show
the water temperature, the lock symbol and the words ‘set heat’. The temperature pads will be deactivated, and when
pressed, the set temperature will display with a double arrow next to it.
Press
Then
Then
LOCF
The display will read:
Then
0
1
SET HEAT
TO UNLOCK THE PANEL
The following pads must be pressed within 2 seconds of each other. When the last pad is pressed, the lock symbol will
disappear. All pads will now be active.
Press
Then
Then
POWER FLUCTUATIONS/FAILURES
The power supply into your home is, for the most part, fairly consistent. However, when local power demand is high, there
is a tendency for the voltage entering your home to drop (sometimes significantly) or fluctuate. This condition is referred
to as a ‘brown-out’. Although safeguards have been built into the system to protect against this condition, supply voltage
may drop low enough, if even for a second, to cause the system to display a ‘ghost’ message.
Should any of the TOPSIDE CONTROL DISPLAY messages occur for no obvious reason, or if the system displays partial
messages, try resetting the system by turning power to the hot tub off, waiting a few minutes, then turning power on again.
If this does not reset the system, contact your local dealer or service organization.
27
H Y D R O P O O L
I N D U S T R I E S
JET AND FEATURE OPERATION
Air Injector
Neck Jet
Micro Pulsator*
Ozone Jet*
Directonal Cluster*
Medium
Directional
Medium Pulsator
Massage
Regular
Directional
Power Massage
Power Spinner
Prior to 2003
Medium (Twin Roto)
Pulsator
Pulsator
Regular Pulsator
Prior to 2003
* indicates a non-adjustable jet
FLOW ADJUSTMENT
To Re-install:
• While the jet is still fully expanded, carefully thread the jet
insert back into the socket, making sure that it is snug. Do
not over-tighten. As the jet and socket material is PVC
plastic, caution must be exercised not to cross-thread the
fitting. The jet insert should thread into the socket easily
until it ‘bottoms out’. If it does not thread in easily, remove
and start again
• Once the jet insert is threaded in, the notched outer
flange should end up raised approximately 13 mm (1/2 in.)
from the acrylic surface
• Push the outer flange towards the wall surface, and it will
snap into place
• Open the jet by turning the outer flange
counter-clockwise approximately 1/4 turn
Your Serenity hot tub features adjustable water flow on
specific hydrotherapy jets.
To reduce the flow: grasp the outer flange of the jet, and
turn clockwise approximately a 1/4 turn. When it hits the
stop, the jet is considered closed, and flow will be restricted.
To increase the flow: from the closed position, turn the jet
counter-clockwise approximately 1/4 turn. When it hits the
stop, the jet is open, and there is maximum jet flow. Do not
attempt to turn the jet past the stop, as this will
unthread/release the jet internal from the socket.
All Serenity hot tubs are shipped from the factory with the
jets in the open position.
For 2003 Models
To Remove:
• Turn the jet conter-clockwise to unclip & pull out of socket
REMOVAL AND REPLACEMENT
Interchangeability: A great feature for custom tailoring
the jets in your Serenity hot tub to suit your personal
hydrotherapy needs. Jets of like size and dimension
may be interchanged with each other, for example, if
you wished to swap a standard pulsator jet for a standard
adjustable blaster jet, or a medium pulsator jet for a
medium adjustable jet.
To Re-install:
• Push the jet into the socket until it snaps into place
BLASTER, PULSATOR, MASSAGE JET
For 2002 Models
To Remove:
• Carefully pry the outer flange of the jet away from the wall
of the hot tub, taking care not to damage the
acrylic surface around the fitting. The outer flange should
end up raised approximately 13mm (1/2 in.) from the
wall surface
• Unthread the jet counter-clockwise from the socket
• Note that while the jet is in your hand, it is possible to
contract and expand the fitting like an accordion
Prior to 2003
POWER MASSAGE/SPINNER
For 2002/2003 Models
To Remove:
• Turn the jet conter-clockwise to unclip & pull out of socket
To Re-install:
• Push the jet into the socket until it snaps into place
28
H Y D R O P O O L
I N D U S T R I E S
MEDIUM, MEDIUM PULSATOR JET
For 2002 Models
To Remove:
• Carefully pry the notched outer flange of the jet away from the wall of the hot tub, taking care not to damage the
acrylic surface around the fitting
• The jet insert will pop out
• Note that there are four ‘legs’ that protrude from the back of the jet
To Re-install:
• Line up the four ‘legs’ that protrude from the back of the jet with the four slots inside the socket
• Push the jet into the socket until it snaps into place
For 2003 Models
To Remove:
• Turn the jet conter-clockwise to unclip & pull out of socket
To Re-install:
• Push the jet into the socket until it snaps into place
DIVERTER VALVE
When your Serenity hot tub is equipped with a diverter valve, it allows you to direct the flow of the water so that it
increases the power of the jets on the CAPTAINS CHAIR or on the LOUNGER, or a combination of the two. Simply turn the
valve left or right.
Always: return the valve handle to the middle position before exiting the hot tub to ensure that there is air and water flow
to the ozone jet and ice bucket/filter niche drains for proper performance.
29
H Y D R O P O O L
I N D U S T R I E S
HOT TUB WATER BALANCE – GENERAL OVERVIEW
NOTABLE POINTS
• It is also very important that Total Alkalinity (the ability of
the water to resist a change in pH) be maintained in the
recommended range as indicated in the chart on the
following page.
• Heater and other component failure due
to improperly maintained pH or Total
Alkalinity levels will not be covered under
warranty.
• Although there may be two identical hot tub models right
next door to each other, the maintenance requirements
will be different, dependant on such factors as:
– bather load
– frequency of use/quantity of bathers
– different body chemistry
– sun vs. shade
– temperature
• The reliability and longevity of your hot tub
support equipment are directly related to how
well water quality is maintained!
• ALWAYS observe and follow the instructions on the
chemical container.
• The small volume of water in your hot tub is easily
affected by external factors such as oils, lotions,
perspiration and chemicals. It is imperative that you give
your hot tub regular attention to maintain clean, safe and
balanced water to prevent premature damage and/or
failure (corrosion/calcification) to the electrical support
equipment. Maintaining your hot tub water
balance/chemistry, while simple, is extremely important.
Neglected hot water will allow bacteria to quickly spread.
• The mineral content of hot tub water increases from
water evaporation, sanitizers and other chemicals. If the
mineral concentration, particularly calcium, becomes too
high, the minerals will literally “drop” or precipitate out of
the water and deposit on the hot tub walls, plumbing, jets,
in the filter and on the heater element.
• It is very important that pH be checked frequently
and maintained in the recommended range as
indicated in the chart on the following page.
For these reasons, it is very important to develop proper
hot tub water maintenance habits and follow your dealers
recommended water maintenance procedures.
Your HYDROPOOL dealer will advise you as to what method
they recommend.
FILTER
TO PUMP
30
H Y D R O P O O L
I N D U S T R I E S
GLOSSARY OF COMMON WATER MAINTENANCE TERMS
1 CHLORINE – in granular or puck/tablet form, is an oxidant and biocidal agent. It is very effective and fast acting.
Recommended chlorine residual level is 1.0 to 3.0 ppm.
2 CHLORAMINES – a compound formed when chlorine combines with nitrogen or ammonia present in the water.
When allowed to go unchecked, it causes eye and skin irritation and is indicated by a strong chlorine odour.
3 ONE-PART BROMINE – also available in puck/tablet form, is another type of oxidant/biocidal agent,
and is introduced into the hot tub water via a brominator. Recommended bromine residual level is 2.0 to 4.0 ppm
4 TWO-PART BROMINE – composed of a liquid or powder component introduced manually into the water on a weekly
basis, and a granular component that is added daily or as the hot tub is used.
5 BROMAMINES – are formed when bromine destroys nitrogen-bearing organic matter. Unlike chloramines, bromamines
don’t cause eye irritation, however, when allowed to go unchecked, will cause an objectionable odour.
6 SHOCK – the practice of adding an oxidizing agent to hot tub water to destroy ammonia, nitrogenous and organic
contaminants (chloramines and bromamines)
7 pH – a logarithmic value expressing the relative acidity or basicity of a substance (such as hot tub water) as indicated
by the hydrogen ion concentration. pH is expressed as a number on a scale of 0 to 14, where 0 is most acidic, 1 to 7
being acidic, 7 considered neutral, 7 to 14 being basic, and 14 being most basic. The ideal range for hot tub water
is 7.4 to 7.6 ppm
8 pH INCREASER – raises the pH level of the water.
9 pH DECREASER – lowers the pH level of the water.
10 TOTAL ALKALINITY (TA) – the amount of carbonate, bicarbonate and hydroxide compounds present in the water that
determines the ability or capacity of the water to resist change in pH. Also known as the ‘buffering’ capacity.
11 ALKALINITY BOOSTER – raises the alkalinity.
12 CALCIUM HARDNESS – the calcium portion of the total alkalinity which represents 70 to 75% of total hardness. Calcium
concentrations determine whether water is ‘soft’ - too little calcium, or ‘hard’ -too much calcium.
13 CALCIUM BOOSTER – increases the calcium level.
14 TOTAL DISSOLVED SOLIDS (TDS) – a measure of the total amount of dissolved matter in the water (calcium,
carbonates, bicarbonates, magnesium, metallic compounds, etc.)
15 SEQUESTERANTS (STAIN AND SCALE CONTROLLERS) – keeps dissolved metals and minerals in the water from
attacking the hot tub shell and support equipment components.
16 DEFOAMER – removes foam build-up from the water surface. At best, this is a temporary remedy, as excessive foam
is merely a symptom of improper water balance (typically high organic residue and/or high pH).
17 CARTRIDGE FILTER CLEANER – degreases and cleans cartridge filters.
18 OZONATOR – generates Ozone (a gaseous molecule composed of 3 atoms of oxygen) and is injected into the hot tub
water for the oxidation of water contaminants.
19 TEST KIT – used to monitor specific chemical residual or demands in the water. May be in the form of litmus strips
or liquid drops.
20 PPM – abbreviation for ‘parts per million’, the unit of measurement used in chemical testing which indicates the parts
by weight in relation to one million parts by weight of water. Essentially identical to the term mg/L - milligrams per liter.
WATER BALANCE SUMMARY FOR YOUR HOT TUB
SANITIZER (ppm)
Chlorine
Bromine
MIN
1.0
1.0
IDEAL
1.0 - 3.0
2.0 - 4.0
MAX
5.0
6.0
CHEMICAL
PH
Total Alkalinity (TA)
7.2
80
7.8
160
Total Dissolved Solids (TDS)
Calcium Hardness
300
150
7.4 - 7.6
90 - 120*
120 - 150**
1000 - 2000
200 - 400
31
3000
500
*when using chlorine
**when using bromine
H Y D R O P O O L
I N D U S T R I E S
SUGGESTED ROUTINE WATER MAINTENANCE
MONTHLY
Always follow the instructions on the label
of the chemical container to determine the
correct ratios
1 Soak your filter cartridge in a filter cartridge cleaning
solution. Rinse thoroughly and, if possible, allow to dry
before re-installing. HYDROPOOL recommends purchasing
a second filter so that they can be rotated at this time
INITIAL FILL
1 Make sure the hot tub water is circulating
2 Add a sequesterant (stain and scale controller). Allow
water to circulate for an hour before adding anything else
to the hot tub water
3 Add a Shock / oxidizing agent
4 Add sanitizing tablets (Bromine or Chlorine) to the dispenser
• Built in dispenser: if your Serenity hot tub was ordered
with the optional built in bromine/chlorine dispenser,
(located under the basket of the cartridge filter housing),
refer to section CARTRIDGE FILTER for details on
removing and re-installing the lid. Once the filter lid is
removed, you’ll notice a clear 1” tube extending from the
bottom of the basket. Unscrew the check valve assembly
at the end of the tube and add 5 or 6 tablets. Do not
overfill dispenser as performance will be affected. Set
the dial initially to ‘5’, and allow water to circulate for 3 to
4 hours before testing level. Adjust dial more or less
as necessary
• Floating dispenser: As above, add 6 or 7 tablets, adjust
initially to ‘5’, allow water to circulate for 3 to 4
hours, then test.
QUARTERLY
1 Drain hot tub at least once per quarter and clean the
acrylic shell surface with a non-abrasive cleaner
designed specifically for acrylic surfaces (see sections
CHANGING THE HOT TUB WATER and DRAINING
YOUR HOT TUB)
CHEMICAL SAFETY HINTS
• Never pre-mix chemicals with each other prior to adding
to hot tub water
• Add only one chemical to the water at a time
• Always add chemicals to water and not vice-versa
• Chemicals may be corrosive, so handle with care and
store in a cool dark place
• Never smoke near chemicals as most are flammable
• Ensure any spilled chemicals are carefully cleaned up
immediately
• Always have the ”Poison Control“ telephone number
handy in the event of an emergency
• Keep chemicals out of children‘s reach
• Wear safety glasses and gloves when handling chemicals
The tablets will dissolve slowly
over a 10-14 day period, depending
on dial setting, and use of the
hot tub.
CLEANING THE SKIMMER BASKET
1 Activate the ”standby/drain assist“ mode
2 Remove the skimmer basket by twisting counter-clock
wise and lifting
3 Remove debris from basket. (Note: Avoid hitting the
basket against objects to knock debris loose as this may
damage the unit)
4 Reinstall basket by inserting in filter opening and twisting
clockwise
5 Take the system out of ’standby/drain assist‘ mode, and
as the pump begins to operate, monitor water flow over
the telescoping skimmer weir to assure that it is
free floating
5 Test pH and Total Alkalinity
and adjust accordingly
DAILY
1 Test water, and if necessary, add shock
2 Ensure proper water level is maintained
WEEKLY
1
2
3
4
Test pH and Alkalinity. Adjust accordingly
Top-up chemical dispenser
Add sequesterant (stain and scale controller)
Remove and spray cartridge filter with garden hose and
re-install (see section CARTRIDGE FILTER)
5 Remove and clean out skimmer basket (see section
CLEANING THE SKIMMER BASKET)
6 Add Shock / oxidizing agent
32
H Y D R O P O O L
I N D U S T R I E S
CARTRIDGE FILTER
The hot tub water must be changed when the amount of dissolved solids becomes excessive, and is usually indicated
by “gray” or dull looking water.
The cartridge should be cleaned every two to four weeks,
depending on the amount of use. Signs that the filter
requires cleaning include:
• Reduced jet power
• Hazy gray water
• Rattling noise in the pump or filter
• Heater not working
WATER SOFTENERS
Never fill a hot tub with water from a water softener, as it
could adversely effect the water chemistry, making it
difficult to maintain proper water balance. If you live in an
area with hard or soft water, give careful attention to your
Calcium Hardness level. ”Topping Up“ with soft water is
acceptable.
Removal
1 Activate the “standby/drain assist” mode
2 Remove the skimmer basket by twisting
counter-clockwise and lifting
3 Lift the cartridge element straight up and out of
filter housing
Cleaning
5 With a garden hose and spray nozzle, hose off the cartridge
element, ensuring to carefully separate every pleat.
6 To remove collected lotions, body oils, etc. soak the
cartridge in warm water and a filter cleaning/emulsifying
compound (available at your HYDROPOOL dealer)
7 A cleaning cylinder may be purchased from your
HYDROPOOL Hot tub dealer
8 Rinse thoroughly and dry before replacing
9 It is recommended to purchase a spare filter cartridge so
that you always have a clean substitute ready to rotate
10 After the element has dried - if necessary, lightly brush
between pleats with a fine paint-brush to remove
remaining dirt particles
CAUTION: Do not use a wire brush or other
devise to clean cartridge element. Do not put
in dishwasher or washing machine.
Re-installation
11 Place the cartridge filter back into the filter housing
12 Reinstall the skimmer basket by inserting in filter opening
and twisting clockwise
13 Take the system out of ‘standby/drain assist’ mode
CHANGING THE HOT TUB WATER
A hot tub should be drained every 8-12 weeks, depending
on size and amount of use. If your hot tub is used daily or by
a large number of bathers, the water should be drained
more often. One method to determine the approximate
length of time between water changes is to divide the water
volume (in liters) of your hot tub by 13.5 and then divide by
the average number of bathers each day.
(
) (
) (
)
Formula ________ ÷ 13.5 ÷ __________ = __________
Volume of water
in litres
Average
daily bathers
Days
between
water
changes
Example:
1000 liters divided by 13.5 divided by 2 = 37 days.
33
H Y D R O P O O L
I N D U S T R I E S
DRAINING YOUR HOT TUB
SAFETY HARD COVERS
1 Locate nearest drain facility (shower, laundry tub, floor
drain, lawn, etc.)
2 Put the hot tub control system into ‘standby/drain assist’
mode
3 Attach garden hose to hose bib located near the hot tub
control system
4 Run garden hose to drain location
5 Open hose bib
6 Re-fill hot tub to approx. 3/4 up the skimmer opening
7 Take the system out of ‘standby/drain assist’ mode water should begin to circulate within 15 seconds
When a hot tub is uncovered, over 90% of heat is lost
from the water surface. This evaporation also affects the
chemical balance and could create humidity problems
indoors. HYDROPOOL Safety Hard Covers are engineered
for maximum thermal efficiency and appearance. They
are hinged in the middle for easier handling, and the zip
fastener allows the (tapered 4” to 3”) foam inserts to be
changed if damaged. The skirt of the safety hard cover
overlaps the lip of the hot tub for a finished fit. The handles
are placed so that even one person can easily carry a large
cover. The locks, with one part fastened to the deck or skirt,
prevent small children or animals from entering the hot tub.
Do not drag the safety hard cover across the hot tub or
decking. Fold the cover first, then lift by the handles.
Standing on the hardcover could cause the tapered foam
inserts to crack, which will lead to water absorption.
HOSE BIB
NEVER LEAN OR STAND ON YOUR HARDCOVER.
The cover should be cleaned at least twice a year with a
vinyl moisturizer and protector.
CLEANING THE ACRYLIC SURFACE
The acrylic surface can be cleaned and polished using
a soft cloth and acrylic cleaner, available at your
HYDROPOOL dealer.
Caution: Never use an abrasive cleaner.
34
H Y D R O P O O L
I N D U S T R I E S
GAZEBOS
If you are mounting, or planning to mount a gazebo over the top of your hot tub, it is critical to ensure that HYDROPOOL is
aware of this, as extra supports may be necessary. Otherwise, it will be necessary for your installer to add the extra
supports where required.
PROTECTING YOUR CABINET WOOD FINISH
Serenity hot tub cabinets are made from Western cedar
and are factory stained. Once stained, cedar weathers
well, and with proper care will maintain its beauty for
many years.
polyurethane or marine varathane with UV inhibitors
is highly recommended. These protective finishes stabilize
the wood grain and build a durable, breathable
water-repellent barrier between the wood surface and the
elements. These products are available from your local
building supply center.
For a protective translucent finish and to enhance the wood
grain beauty, Sikkens Cetol 01-077 or an equivalent
WINTERIZING YOUR SERENITY HOT TUB
In the event that you do not wish to use your hot tub
year-round, it is very important that you properly winterize
to protect against damage from freezing. Your HYDROPOOL
dealer can perform such a service for a nominal fee. If you
choose to winterize your hot tub yourself, please follow the
directions outlined below:
• Unthread and disconnect all unions in the support
equipment area
• Cover exposed plumbing connections with plastic bags
and duct tape
• Where practical, disconnect hot tub support equipment
and store in a dry heated area
• Install the safety hardcover, and cover the entire hot tub
with a tarp to prevent premature weathering of the cabinet
and the safety hard cover
• Remove snow build up regularly to prevent damage to the
safety hard cover
• It is assumed that your Serenity hot tub has been
properly installed on a reinforced concrete pad to
eliminate lifting of the hot tub due to hydrostatic ground
water pressure
• Drain the hot tub entirely (see section - DRAINING YOUR
HOT TUB)
• Remove and clean the cartridge filter element (see
section - CARTRIDGE FILTER)
• Using a wet/dry utility vacuum, remove remaining water
from the jet openings, filter cartridge housing,
and footwell
• Either pour or use a turkey-baster where necessary to
add potable biodegradable RV antifreeze to areas such
as pump wet end, jet channels, filter housing, blower
channels. Do not use automotive antifreeze
• Turn pump on for only a few seconds to circulate the
antifreeze
CAUTION: If you are not 100% confident that
your hot tub is properly winterized, please
consult your authorized HYDROPOOL Hot tub
dealer. Caution recommends that an
authorized representative winterize your hot
tub in the initial year.
Damage as a result of freezing is not covered by the warranty.
35
H Y D R O P O O L
I N D U S T R I E S
TOPSIDE CONTROL DISPLAY MESSAGES
FOR SYSTEMS: HPL200/203/205, HPL103/105, HP2000
STANDBY/DRAIN ASSIST
Indicates system is in ‘standby’ mode.
BATTERY BACKUP
Power to the spa has been interrupted, and the system is using its battery backup to preserve the
programmed settings (for maximum 30 days). The topside control panel will be disabled until power to the
spa is restored.
FREEZE PROTECTION
The system will automatically activate P1 low speed and P2 if the Water Temperature in the equipment
area drops to 40˚F (4˚C).
OVERHEAT PROTECTION (SPA IS DEACTIVATED)
DO NOT ENTER THE WATER!
This indicates the system is detecting excessive water temperature. When the spa water temperature
exceeds the maximum set temperature of 104˚F (40˚C), the display will begin to flash the current water temperature. If the
spa water reaches 112˚F (44.5˚C), the system will shut off all circulation and the LCD will flash ‘OH’. The system will
automatically reset itself and resume normal operation once the water temperature cools to 110˚F (43˚C). Should the
high-limit sensor detect 118˚F (48˚C) at the heater, the system will shut off all circulation and the display will flash ‘OH’. Once
the water cools to 110˚F (43˚C), it will be necessary to ”manually“ reset the system by pressing the mode (#) pad.
POSSIBLE CAUSES OF OVERHEATING:
•
•
•
•
filter cycle too long or overlapping (pump running for extended periods of time)
isolation/gate valves partially closed
extremely hot weather/high ambient temperatures
defective sensor wire
FLOW SWITCH
Constantly Displayed: indicates that the system is detecting pressure at the pressure switch when
the pump is not operating (switch is staying closed).
Possible causes:
• static pressure (weight of water) in plumbing keeping pressure switch closed; usually associated with remote
equipment location
• diaphragm in pressure switch coated with minerals due to improper spa water maintenance
Flashing: indicates that the system is not detecting pressure at the pressure switch while the pump is operating (switch is
staying open).
Possible causes:
• water level in spa may be too low
• isolation/gate valves partially closed
• air lock in pump reducing flow
36
H Y D R O P O O L
I N D U S T R I E S
TOPSIDE CONTROL DISPLAY MESSAGES CONTINUED
TEMPERATURE SET BACK
If spa water temperature is more than 20˚F (7˚C) cooler than the set temperature, the system will
automatically activate the heater to provide freeze protection. This is a normal function; no corrective
action is necessary.
HIGH-LIMIT TEMPERATURE SENSOR
The high-limit temperature sensor is non-functional (open circuit). Spa control system is deactivated.
WATER TEMPERATURE SENSOR
The water temperature sensor is non-functional (open circuit). Spa control system is deactivated .
POWER FLUCTUATIONS/FAILURES
The power supply into your home is, for the most part, fairly consistent. However, when local power demand is high, there
is a tendency for the voltage entering your home to drop (sometimes significantly) or fluctuate. This condition is referred
to as a ‘brown-out’. Although safeguards have been built into the system to protect against this condition, supply voltage
may drop low enough, if even for a second, to cause the system to display a ‘ghost’ message. Should any of the preceding
messages occur for no obvious reason, or if the system displays partial messages, try resetting the system by turning
power to the hot tub off, waiting a few minutes, then turning power on again. If this does not reset the system, contact your
local dealer or service organization.
COLD WEATHER CONDITIONS
If your control system will not reset, or if your pump will not circulate for any other reason, place a low wattage space
heater or hair dryer under the cabinet in the equipment area. This will delay the risk of freezing until a service appointment
can be arranged.
WATER BALANCE PROBLEM SOLVING
CLOUDY WATER
Cloudy water could be caused by:
• high dissolved solids thereby requiring full or partial water drainage
• by a low disinfectant level
• incorrect pH requiring balancing
• suspended particles necessitating a filter cleaning
• insufficient filtration time
BLUE WATER
Blue water could be caused by too much metal or mineral content in the water, especially copper or iron. Low alkalinity or
improper pH level may be the cause. First, balance the alkalinity, secondly the pH, then add a sequestering agent
FOAMING
Foaming is caused by the agitation of dissolved solids. This can be caused by the buildup of too much chemical
by-products in the spa water, people not showering before using the hot tub, body lotions, etc. To correct, add a small
amount of foam eliminator and turn on jets to circulate the water. At best, this is a temporary remedy, as excessive foam
is merely a symptom of improper water balance. In extreme cases, the water will require draining and the filter will require cleaning.
SKIN IRRITATION
Most skin irritation is caused by too high or too low pH. Test and adjust. Where irritation continues, consult your physician.
37
H Y D R O P O O L
I N D U S T R I E S
TOPSIDE CONTROL DISPLAY MESSAGES
FOR SYSTEM: SSPA-1
STANDBY/DRAIN ASSIST
OVERHEAT PROTECTION (SPA IS DEACTIVATED)
DO NOT ENTER THE WATER!
Indicates system is in standby mode.
Flashing:
This indicates the system is detecting excessive
water temperature in the hot tub. Should the
water temperature reach 112˚F (44.5˚C), the system will shut
off all circulation and the display will flash ‘HL’.
FLOW SWITCH
Indicates that system is detecting pressure at
the pressure switch when the pump is not
operating (switch is staying closed).
Constantly Displayed:
This indicates the system is detecting excessive water
temperature in the heater chamber. Should the high-limit
sensor detect 119˚F (48˚C) at the heater, the system will shut
off all circulation and the display will show ‘HL’.
Possible causes:
• static pressure (weight of water) in plumbing keeping
pressure switch closed; usually associated with remote
equipment location
• diaphragm in pressure switch coated with minerals due
to improper hot tub water maintenance
Only the ‘Freeze Protection/Smart Winter Mode’ remains active.
In either case, after the water cools to 109˚F (43˚C), it will be
necessary to reset the system by pressing any pad on the
topside control panel.
Indicates that the system is not detecting
pressure at the pressure switch while the pump
is operating (switch is staying open).
Possible causes:
• isolation/gate valves partially closed
• extremely hot weather/high ambient temperatures
• defective sensor wire
Possible causes:
• water level in hot tub may be too low
• isolation/gate valves partially closed
• air lock in pump reducing flow
POWER FLUCTUATIONS/FAILURES
The power supply into your home is, for the most part,
fairly consistent. However, when local power demand is
high, there is a tendency for the voltage entering your home
to drop (sometimes significantly) or fluctuate. This condition
is referred to as a ‘brown-out’. Although safeguards have
been built into the system to protect against this condition,
supply voltage may drop low enough, if even for a second,
to cause the system to display a ‘ghost’ message. Should
any of the preceding messages occur for no obvious
reason, or if the system displays partial messages, try
resetting the system by turning power to the hot tub off,
waiting a few minutes, then turning power on again. If this
does not reset the system, contact your local dealer or
service organization.
WATER/HIGH-LIMIT SENSOR
Indicates high-limit or water temperature sensor
is non-functional.
Possible causes:
• pinched or cracked sensor wire
• rodent damage
• defective sensor
COLD WEATHER CONDITIONS
If your control system will not reset, or if your pump will not
circulate for any other reason, place a low wattage space
heater or hair dryer under the cabinet in the equipment
area. This will delay the risk of freezing until a service
appointment can be arranged.
38
H Y D R O P O O L
I N D U S T R I E S
GENERAL TROUBLESHOOTING
SYMPTOM
POSSIBLE REASON(S)
CORRECTIVE ACTION
No Power
–
–
–
–
Breaker off at main panel or fuse out
Improper wiring
Fuse blown in control
G.F.C.I. tripped
–
–
–
–
–
Check panel
Consult electrician
Replace
Reset
G.F.C.I connected improperly
No Circulation
–
–
–
–
–
–
Pump is not primed
Air in waterline
Impeller clogged
Valves are closed
Water level in spa is too low
Skimmer obstructed or closed
–
–
–
–
–
–
Open drain bib
Release air
Access and clean
Open valves
Top up water
Remove/Open
G.F.C.I. Trip
– Short or ground in system
– Faulty G.F.C.I.
– As above-call Electrician or
Hydropool Dealer
Jet Surge
– Water level too low
– Blockage in lines
– Suction valve partly closed
– Add water
– Check valves and/or strainer
– Pull valve handle “up” all the way
No Heat
–
–
–
–
–
–
–
–
–
–
–
Erratic Heat
– Low Water
– Incorrectly adjusted pressure switch
– Faulty sensor
– Top Up
– Adjust
Noisy Motor
–
–
–
–
–
–
–
–
–
–
No Ozone
– Not plugged in
– Broken bulb or expired bulb life
– Clogged ozone jet
pressure switch not closing
Hi Limit switch tripped
Cartridge filter dirty
Low water
Faulty pressure switch
Damaged or worn bearings
Low voltage
Low water level
Frozen pump
Clogged Impeller
see TOPSIDE PANEL
see TOPSIDE PANEL
Clean & reinstall
Top Up
Adjust or replace
Thermostat probe improperly installed
Call your Electrician or Hydropool dealer.
Check supply
Top Up
Thaw out
Access and clean
– Remove obstruction with
”baby bottle“ brush
Digital Top Side
No Longer Displays
– Improper connection
– Electrical brown-out
– Unplug cable and re-connect
– Reboot control system
Digital Temperature
Display is Erratic
or Flashing
– Water temperature has exceeded set point
– Decrease filter cycle
39
Manufactured by
Hydropool Industries
335 Superior Blvd., Mississauga, Ontario, Canada L5T 2L6
Tel: (905) 565-6810
www.hydropoolspas.com
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