06P8515

06P8515
Hardware Maintenance Manual
IBM IntelliStation Type 6836, 6846
Hardware Maintenance Manual
IBM IntelliStation Type 6836, 6846
Note:
Before using this information and the product it supports, be sure to read the general information under “Notices”
on page 153.
First Edition (October 2000)
The following paragraph does not apply to the United Kingdom or any country where such provisions are
inconsistent with local law:
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION ″AS IS″ WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do
not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not
apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in new editions of the publication. IBM may make
improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time.
This publication was developed for products and services offered in the United States of America. IBM may not
offer the products, services, or features discussed in this document in other countries, and the information is subject
to change without notice. Consult your local IBM representative for information on the products, services, and
features available in your area.
Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing
representative.
© Copyright International Business Machines Corporation 2000. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
About this manual
This manual contains diagnostic information, a Symptom-to-FRU index, service
information, error indications, and configuration information for the IBM
IntelliStation Type 6836 and Type 6846 computers.
Attention: This manual is intended for trained servicers who are familiar with
IBM PC computer products.
Important safety information
Be sure to read all caution and danger statements in this book before performing
any of the instructions.
Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.
Prenez connaissance de toutes les consignes de type Attention et
Danger avant de procéder aux opérations décrites par les instructions.
© Copyright IBM Corp. 2000
iii
Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.
Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare
qualsiasi operazione.
Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a
cabo cualquier operación.
Online support
Use the World Wide Web (WWW) to download Diagnostic, BIOS Flash, and Device
Driver files, and Documents.
The Web address is:
http://www.ibm.com/pc/support
iv
Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Contents
About this manual . . . . . . . . . . iii
Important safety information
Online support . . . . .
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Chapter 1. General checkout . . . . . . 1
Chapter 2. General information . . . . . 3
IntelliStation E Pro Types 6846 and 6836 . . . . . 3
Features and specifications for the tower model Type 6846 . . . . . . . . . . . . . . . 4
Features and specifications for the desktop model Type 6836 . . . . . . . . . . . . . . . 4
Software . . . . . . . . . . . . . . . . 5
Preinstalled software. . . . . . . . . . . 6
Software Selections CD . . . . . . . . . . 7
Other software CDs . . . . . . . . . . . 7
Software . . . . . . . . . . . . . . 7
What your IntelliStation Type 6836, 6846 E Pro offers 9
Computer controls and indicators . . . . . . . 10
Starting the computer . . . . . . . . . . 11
Turning off the computer . . . . . . . . . 11
Chapter 3. Diagnostics . . . . . . . . 13
POST . . . . . . . . . . . . . . .
POST beep code descriptions . . . . . .
Small computer system interface messages (some
models). . . . . . . . . . . . . . .
IBM Enhanced Diagnostics . . . . . . . .
Text messages . . . . . . . . . . .
Starting the diagnostic programs . . . . .
Using the diagnostics CD. . . . . . .
Downloading the diagnostics program . .
Using the diagnostic diskette . . . . .
Viewing the test log . . . . . . . . .
Recovering your operating system and preinstalled
software . . . . . . . . . . . . . .
Recovering BIOS . . . . . . . . . .
Recovering or installing device drivers . . .
Recovering your operating system . . . . .
Performing a partial or full recovery . . .
Using Norton AntiVirus for IBM . . . . .
Using the ConfigSafe program . . . . . .
Clearing CMOS . . . . . . . . . . . .
Replacing the battery . . . . . . . . . .
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Chapter 4. Configuration . . . . . . . 23
Using the Configuration/Setup Utility program . .
Starting the Configuration/Setup Utility program
Choices available from the Configuration/Setup
Utility main menu . . . . . . . . . . .
Using passwords . . . . . . . . . . .
Using the SCSISelect Utility program (some models)
Starting the SCSISelect Utility program . . . .
Choices available from the SCSISelect menu . .
© Copyright IBM Corp. 2000
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Chapter 5. Installing options Type 6836,
6846 . . . . . . . . . . . . . . . . 29
Before you begin . . . . . . . . . . .
System reliability considerations . . . . .
I/O connector/port locations - Type 6846 and 6836
System and PCI extender boards - Type 6836 and
6846 . . . . . . . . . . . . . . . .
System and PCI extender board options
connectors . . . . . . . . . . . . .
System board internal cable connectors . . .
System board external connectors . . . . .
System board switches and jumpers . . . .
Power and signal cables for internal drives . . .
Type 6836 - Major components . . . . . . .
Removing the computer cover . . . . . . .
Working with adapters . . . . . . . . .
Adapter considerations . . . . . . . .
Installing an adapter . . . . . . . . .
Installing a SCSI adapter (some models) . . . .
Installing internal drives . . . . . . . . .
Internal drive bays . . . . . . . . . .
Internal drive bays . . . . . . . . .
Preinstallation steps (all bays) . . . . . .
Installing a drive in 2 or 3 . . . . . . .
Installing memory modules . . . . . . . .
Installing a security U-bolt . . . . . . . .
Installing the cover . . . . . . . . . . .
Connecting external options . . . . . . . .
Installation procedure . . . . . . . . .
Type 6846 - Major components . . . . . . .
Moving the stabilizing feet . . . . . . . .
Moving the stabilizing feet . . . . . . .
Removing the side cover . . . . . . . . .
Removing the support bracket assembly . . . .
Working with adapters . . . . . . . . .
Adapter considerations . . . . . . . .
Installing an adapter . . . . . . . . .
Installing a SCSI adapter (some models) . . .
Installing internal drives . . . . . . . . .
Internal drive bays . . . . . . . . . .
Preinstallation steps (all bays) . . . . . .
Installing a drive in bay 2 or 4 . . . . . .
Installing a hard disk drive in bay 5, 6, or 7 .
Installing memory modules . . . . . . . .
Installing a security U-bolt . . . . . . . .
Installing the cover . . . . . . . . . . .
Connecting external options . . . . . . . .
Installation procedure . . . . . . . . .
Input/Output ports Types 6836 and 6846 . . .
Mouse connector . . . . . . . . . .
Keyboard connector . . . . . . . . .
Parallel connector . . . . . . . . . .
Viewing or changing the connector
assignments . . . . . . . . . . .
Parallel connector . . . . . . . . .
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Serial connector . . . . . . . . . .
Viewing or changing the serial-connector
assignments . . . . . . . . . .
Serial connectors. . . . . . . . .
Ethernet connector . . . . . . . . .
Configuring the Ethernet controller . .
Ethernet connector . . . . . . . .
Universal Serial Bus connectors. . . . .
USB cables and hubs . . . . . . .
USB connectors . . . . . . . . .
Audio connectors . . . . . . . . .
Line out . . . . . . . . . . .
Line in . . . . . . . . . . . .
Mic . . . . . . . . . . . . .
MIDI connector . . . . . . . . . .
Video connector . . . . . . . . . .
Ultra 3/160 SCSI connector (some models) .
SCSI cabling requirements . . . . .
Setting SCSI IDs . . . . . . . . .
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Chapter 6. FRU information (service
only). . . . . . . . . . . . . . . . 69
Removing a microprocessor Types 6836
Installing a microprocessor . . . .
Type 6836 removals. . . . . . .
Drive cage removal . . . . . .
Adapter retainer removal . . . .
System board removal . . . . .
Power supply removal. . . . .
Speaker/fan bracket removal . .
Baffle duct removal. . . . . .
Processor fansink removal . . .
Control panel assembly removal .
Type 6846 removals. . . . . . .
Handle assembly removal . . .
Front bezel removal . . . . .
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Bezel release latch removal . . . .
Adapter retainer removal . . . . .
Top/side cover removal . . . . .
Hard drive cage removal . . . . .
System board removal . . . . . .
Power supply removal. . . . . .
Speaker/fan assembly removal . . .
LED/power switch assembly removal
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Chapter 7. Symptom-to-FRU index . . . 87
Diagnostic error codes . . . . . . . .
Ethernet controller messages . . . . .
NDIS 4.0 (Windows NT and 2000) driver
messages . . . . . . . . . . .
NDIS Ethernet teaming messages. . .
Undetermined problems . . . . . . .
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Chapter 8. Parts listing . . . . . . . 107
System, Type 6836 .
System, Type 6846 .
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Chapter 9. Related service information 113
Safety information . . . . . . . . .
General safety . . . . . . . . .
Electrical safety . . . . . . . . .
Safety inspection guide . . . . . .
Handling electrostatic discharge-sensitive
devices . . . . . . . . . . .
Grounding requirements. . . . . .
Safety notices (multi-lingual translations)
Send us your comments! . . . . . .
Problem determination tips. . . . . .
Notices . . . . . . . . . . . .
Trademarks . . . . . . . . . . .
Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
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Chapter 1. General checkout
This general checkout procedure is for type 6836, 6846 computers.
Attention:
The drives in the computer you are servicing might have been rearranged or the drive startup sequence changed. Be
extremely careful during write operations such as copying, saving or formatting. Data or programs can be
overwritten if you select an incorrect drive.
Diagnostic error messages appear when a test program finds a problem with a
hardware option. For the test programs to properly determine if a test Passed, Failed
or Aborted, the test programs check the error-return code at test completion. See
Chapter 3, “Diagnostics” on page 13.
General error messages appear if a problem or conflict is found by an application
program, the operating system, or both. For an explanation of these messages, refer
to the information supplied with that software package.
Notes:
v Type 6836, 6846 computers default to come up quiet (no beep and no memory count and checkpoint code
display) when no errors are detected by POST.
v To enable beep and memory count and checkpoint code display when a successful POST occurs, do the following:
1. Select Start Options in the Configuration/Setup Utility program (see “Using the Configuration/Setup Utility
program” on page 23).
2.
Set Power-On Self-Test to Enhanced.
v Before replacing any FRUs, ensure that the latest level of BIOS is installed on the system. A down-level BIOS
might cause false errors and unnecessary replacement of the system board.
v If multiple error codes are displayed, diagnose the first error code displayed.
v If the computer hangs and no error is displayed, go to “Undetermined problems” on page 106.
v If an installed device is not recognized by the diagnostics program, that device might be defective.
001
1. Power-off the computer and all external devices.
2. Check all cables and power cords.
3. Make sure the system board is seated properly.
4. Set all display controls to the middle position.
5. Power-on all external devices.
6. Power-on all external devices.
7. Power-on the computer.
8. Check for the following response:
v Readable instructions or the Main Menu.
DID YOU RECEIVE THE CORRECT RESPONSE?
If NO, continue to 002.
If YES, proceed to 003.
© Copyright IBM Corp. 2000
1
002
If the Power Management feature is enabled, do the following:
1. Start the Configuration/Setup Utility program (see “Starting the
Configuration/Setup Utility program” on page 23.)
2. Select Power Management from the Configuration/Setup Utility program
menu.
3. Select APM.
4. Be sure APM BIOS Mode is set to Disabled. If it is not, press Left Arrow (}) or
Right Arrow (Æ) to change the setting.
5. Select Automatic Hardware Power Management.
6. Set Automatic Hardware Power Management to Disabled.
7. If the problem persists, continue to 003.
003
Run the Diagnostic programs. If necessary, refer to “Starting the diagnostic
programs” on page 15.
v If you receive an error, replace the part that the diagnostic program calls out or
go to Chapter 3, “Diagnostics” on page 13.
v If the test stops and you cannot continue, replace the last device tested.
2
Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Chapter 2. General information
IntelliStation E Pro Types 6846 and 6836 . . .
Features and specifications for the tower model Type 6846 . . . . . . . . . . . . .
Features and specifications for the desktop model
Type 6836 . . . . . . . . . . . . .
Software . . . . . . . . . . . . . .
Preinstalled software. . . . . . . . .
Software Selections CD . . . . . . . .
Other software CDs . . . . . . . . .
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Software . . . . . . . . . .
Preinstalled software. . . . .
Software Selections CD . . . .
Other software CDs . . . . .
What your IntelliStation Type 6836, 6846 E
Computer controls and indicators . . .
Starting the computer . . . . . .
Turning off the computer . . . . .
. . . . 7
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Pro offers 9
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. . . . 11
. . . . 11
IntelliStation E Pro Types 6846 and 6836
Your computer model and serial numbers are located on labels on the bottom of
the computer and on the lower right side of the bezel on the tower model. These
labels are located on the bottom of the computer and on the lower right front of
the bezel on the desktop model.
Serial number
Tower model
(6846)
Desktop model
(6836)
© Copyright IBM Corp. 2000
Serial number
3
Features and specifications for the tower model - Type 6846
The following table provides a summary of the features and specifications for the
tower model. Some features and specifications might not apply.
Table 1. Tower Model Features and Specifications
Microprocessor:
v Supports one microprocessor
®
®
– Intel Pentium III with 256 KB
Level-2 cache and MMX™
(MMX2) technology
Memory:
Video : (depending on your model)
Environment:
v Matrox or NVidia AGP video
adapter
v Air temperature :
v Compatible with SVGA and VGA
v Matrox has 16 MB SDRAM video
memory
v NVidia has 32 MB SDRAM video
memory
v Minimum: 64 MB
v Maximum: 1.5 GB
v Type: PC133 MHz, ECC SDRAM,
unregistered DIMMs only
Size:
v Slots: 3 dual inline
v Depth: 508 mm (19.9 in.)
Drives: (depending on your model)
v Width: 165 mm (6.5 in.)
v Diskette: 1.44 MB
v CD-ROM : IDE
v Hard disk drive
v Height: 470 mm (18.5 in.)
Integrated functions:
v 10BASE-T/100BASE-TX Ethernet
v Two 5.25-in. bays (1 CD-ROM drive
controller on the system board
installed)
with an RJ-45 Ethernet port
v Two 3.5-in. bays (1 diskette drive
v Two serial ports
installed)
v One parallel port
v Three 3.5-in. slim-high bays
v Two USB ports
available (1 hard disk drive
v Keyboard port
installed)
v Mouse port
v MIDI port
v Three 33 MHz/32-bit on the system
v Audio ports
board (some models come with a
– Line out
SCSI adapter installed)
– Line in
v Two 33 MHz/32-bit on the PCI Bus
extender board
– Mic
AGP slot : Accelerated graphics port
(AGP)
– Computer on: 10° to 32° C (50.0°
to 89.6° F). Altitude: 914 m
(2998.7 ft.) to 2133 m (6998.0 ft.)
– Computer off: 10° to 43° C (50.0°
to 109.4° F). Maximum altitude:
2133 m (6998.0 ft.)
v Humidity :
– Computer on: 8% to 80%
v Weight: approximately 19.5 Kg (43
– Computer off: 8% to 80%
lb.) when fully configured or 15.9
Heat output :
Kg (35 lb.) minimum
Expansion bays :
PCI expansion slots :
– Computer on: 10° to 35° C (50.0°
to 95.0° F). Altitude: 0 to 914 m
(2998.7 ft.)
v Dual-channel bus mastering IDE
controller
Approximate heat output in British
Thermal Units (Btu) per hour
v Minimum configuration: 341 Btu
(100 watts)
v Maximum configuration: 1604 Btu
(470 watts)
Electrical input :
v Sine-wave input (50-60 Hz) required
v Input voltage low range:
– Minimum: 90 V ac
– Maximum: 137 V ac
v Input voltage high range:
– Minimum: 180 V ac
– Maximum: 265 V ac
v Input kilovolt-amperes (kVA)
approximately:
v Video adapter installed on the
system board
Acoustical noise emissions :
– Minimum: 0.08 kVA
– Maximum: 0.52 kVA
Power supply :
v Sound power, idling: 6.6 bel
maximum
v Sound power, operating: 6.8 bel
maximum
One 330 watt (90-240 V ac)
Features and specifications for the desktop model - Type 6836
The following table provides a summary of the features and specifications for the
desktop model. Some features and specifications might not apply.
4
Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Table 2. Desktop Model Features and Specifications
Microprocessor:
Video : (depending on your model)
Environment:
v Supports one microprocessor
v Matrox or NVidia AGP video
adapter
v Air temperature :
– Intel Pentium III with 256 KB
Level-2 cache and MMX
(MMX2) technology
v Compatible with SVGA and VGA
v Matrox has 16 MB SDRAM video
memory
Memory:
v NVidia has 32 MB SDRAM video
memory
v Minimum: 64 MB
v Maximum: 1.5 GB
– Computer on: 10° to 35° C (50.0°
to 95.0° F). Altitude: 0 to 914 m
(2998.7 ft.)
– Computer on: 10° to 32° C (50.0°
to 89.6° F). Altitude: 914 m
(2998.7 ft.) to 2133 m (6998.0 ft.)
– Computer off: 10° to 43° C (50.0°
to 109.4° F). Maximum altitude:
2133 m (6998.0 ft.)
v Type: PC133 MHz, ECC SDRAM,
unregistered DIMMs only
Size:
v Slots: 3 dual inline
v Depth: 425 mm (16.7 in.)
Drives: (depending on your model)
v Width: 425 mm (16.7 in.)
– Computer on: 8% to 80%
v Weight: approximately 11.3 Kg (25
lb.) when fully configured
– Computer off: 8% to 80%
v Height: 140 mm (5.5 in.)
v Diskette: 1.44 MB
v CD-ROM : IDE
v Humidity :
Heat output :
Integrated functions:
v Hard disk drive
v 10BASE-T/100BASE-TX Ethernet
controller on the system board
v Two 5.25-in. bays (1 CD-ROM drive
with an RJ-45 Ethernet port
installed)
v Two serial ports
v Two 3.5-in. bays (1 diskette drive
v One parallel port
and 1 hard disk drive installed)
v Two USB ports
PCI expansion slots :
v Keyboard port
Expansion bays :
v Three 33 MHz/32-bit on the system v Mouse port
board (some models come with a
v MIDI port
SCSI adapter installed)
v Audio ports
AGP slot : Accelerated graphics port
– Line out
(AGP)
– Line in
v Video adapter installed on the
– Mic
system board
v Dual-channel bus mastering IDE
controller
Power supply :
Acoustical noise emissions :
One 155 watt (90-240 V ac)
Approximate heat output in British
Thermal Units (Btu) per hour
v Minimum configuration: 272 Btu (80
watts)
v Maximum configuration: 767 Btu
(225 watts)
Electrical input :
v Sine-wave input (50-60 Hz) required
v Input voltage low range:
– Minimum: 90 V ac
– Maximum: 137 V ac
v Input voltage high range:
– Minimum: 180 V ac
– Maximum: 265 V ac
v Input kilovolt-amperes (kVA)
approximately:
– Minimum: 0.08 kVA
v Sound power, idling: 6.6 bel
maximum
– Maximum: 0.52 kVA
v Sound power, operating: 6.8 bel
maximum
Software
®
®
®
Your IBM computer comes with Microsoft Windows 2000 Professional1
preinstalled with the option of recovering Windows NT® Workstation.
In addition to your OS, a variety of other software programs comes with your
computer, such as application programs, diagnostic tools, and device drivers. Some
of the software is preinstalled, and some is on the CDs that comes with your
computer.
1. The Microsoft Certificate of Authenticity is your assurance that the Windows software in your computer is legally licensed from
Microsoft Corporation.
Chapter 2. General information
5
Preinstalled software
In addition to the Microsoft operating system, your preinstalled software includes
the following programs:
v Access IBM is a desktop interface through which you can register your
computer, set up hard disk drive partitions, create diagnostic diskettes, install
software provided by IBM, set the date and time, set up your printer, view
online books, attach your computer to a network, read the license agreement
and online warranty, and obtain information about IBM products and technical
support.
v Adobe Acrobat Reader is used to read portable document format files. The most
updated versions of Adobe Acrobat Reader for other languages and operating
systems can be downloaded from the Adobe Web site at http://www.adobe.com
on the World Wide Web.
v ConfigSafe is a comprehensive configuration tracking and recovery tool. It
provides features that you can use to restore your system if your desktop
becomes damaged, unusable, or unstartable.
v IBM Backup and Restore program creates and stores a backup image of the
primary partition (drive C) of your hard disk drive. You can recover this backup
image in the event that drive C becomes damaged or unusable.
v IBM Registration program can be used to register your computer with IBM.
When you register your computer with IBM, information is entered into an IBM
database, which enables IBM to contact you in case of a recall or other severe
problem. In addition, some locations offer extended privileges and services to
registered users.
v Online Books enable you to access documentation that contains detailed
information about your computer.
v PC-Doctor for Windows is a program to help you to locate and resolve some
problems that might occur with your computer.
v Product Recovery Program enables you to recover the Windows 2000 or
Windows NT operating systems and other software programs.
For more troubleshooting information, see Chapter 7, “Symptom-to-FRU index” on
page 87.
Important:
1. No backup diskettes for your preinstalled software come with your computer.
However, the Software Selections CD contains most of your IBM-preinstalled
programs.
2. The device drivers and some programs are also available at
http://www.ibm.com/pc/support on the World Wide Web and on the Device
Drivers and IBM Enhanced Diagnostics CD.
Software Selections CD
The Software Selections CD contains application programs and support software for
use with your computer, such as:
6
Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
IBM Universal Manageability Services
IBM Update Connector™
Netscape Communicator
Norton AntiVirus for IBM
UM Services streamline and automate personal computer (PC) systems
management and support tasks, such as asset deployment and tracking.
You can use IBM Update Connector to download software programs,
software updates, data, and data updates from IBM via the Internet.
Update Connector automatically determines whether your computer
needs available updates and, if so, it downloads and installs them at
your option.
You can use Netscape Communicator to navigate your company
intranet or the World Wide Web. Netscape Communicator provides a
full suite of Internet functions, including e-mail, threaded discussion
groups (newsgroups), and support for the latest features on the World
Wide Web.
You can use Norton AntiVirus for IBM to detect and remove viruses
from your computer.
Other software CDs
Software
®
®
®
Your IBM computer comes with Microsoft Windows 2000 Professional2
preinstalled with the option of recovering Windows NT® Workstation.
In addition to your OS, a variety of other software programs comes with your
computer, such as application programs, diagnostic tools, and device drivers. Some
of the software is preinstalled, and some is on the CDs that comes with your
computer.
Important:
The software, other than the Microsoft operating system, is licensed under the
terms of the IBM International License Agreement for Non-Warranted Programs. Use of
your computer signifies acceptance of this license agreement. For detailed
instructions for viewing the license agreement, see Appendix D, Viewing the
International License Agreement for Non-Warranted Programs.
Preinstalled software: In addition to the Microsoft operating system, your
preinstalled software includes the following programs:
v Access IBM is a desktop interface through which you can register your
computer, set up hard disk drive partitions, create diagnostic diskettes, install
software provided by IBM, set the date and time, set up your printer, view
online books, attach your computer to a network, read the license agreement
and online warranty, and obtain information about IBM products and technical
support.
v Adobe Acrobat Reader is used to read portable document format files. The most
updated versions of Adobe Acrobat Reader for other languages and operating
systems can be downloaded from the Adobe Web site at http://www.adobe.com
on the World Wide Web.
v ConfigSafe is a comprehensive configuration tracking and recovery tool. It
provides features that you can use to restore your system if your desktop
becomes damaged, unusable, or unstartable.
2. The Microsoft Certificate of Authenticity is your assurance that the Windows software in your computer is legally licensed from
Microsoft Corporation.
Chapter 2. General information
7
v IBM Backup and Restore program creates and stores a backup image of the
primary partition (drive C) of your hard disk drive. You can recover this backup
image in the event that drive C becomes damaged or unusable.
v IBM Registration program can be used to register your computer with IBM.
When you register your computer with IBM, information is entered into an IBM
database, which enables IBM to contact you in case of a recall or other severe
problem. In addition, some locations offer extended privileges and services to
registered users.
v Online Books enable you to access documentation that contains detailed
information about your computer.
v PC-Doctor for Windows is a program to help you to locate and resolve some
problems that might occur with your computer.
v Product Recovery Program enables you to recover the Windows 2000 or
Windows NT operating systems and other software programs.
For more troubleshooting information, see Chapter 7, “Symptom-to-FRU index” on
page 87.
Important:
1. No backup diskettes for your preinstalled software come with your computer.
However, the Software Selections CD contains most of your IBM-preinstalled
programs.
2. The device drivers and some programs are also available at
http://www.ibm.com/pc/support on the World Wide Web and on the Device
Drivers and IBM Enhanced Diagnostics CD.
Software Selections CD: The Software Selections CD contains application programs
and support software for use with your computer, such as:
IBM Universal Manageability Services
IBM Update Connector™
Netscape Communicator
Norton AntiVirus for IBM
UM Services streamline and automate personal computer (PC) systems
management and support tasks, such as asset deployment and tracking.
You can use IBM Update Connector to download software programs,
software updates, data, and data updates from IBM via the Internet.
Update Connector automatically determines whether your computer
needs available updates and, if so, it downloads and installs them at
your option.
You can use Netscape Communicator to navigate your company
intranet or the World Wide Web. Netscape Communicator provides a
full suite of Internet functions, including e-mail, threaded discussion
groups (newsgroups), and support for the latest features on the World
Wide Web.
You can use Norton AntiVirus for IBM to detect and remove viruses
from your computer.
Other software CDs: Some models come with additional CDs that include
software that you can install and programs to test hardware components of your
computer.
8
Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
®
Lotus SmartSuite
Device Driver and IBM Enhanced
Diagnostic CD
Lotus SmartSuite, a package of award-winning productivity
applications, contains powerful applications and everything you need
to access the Internet. Your computer comes with either a Lotus
SmartSuite CD or a proof of entitlement to receive one free CD-ROM
version of Lotus SmartSuite. See the Quick Reference that came with
your computer for the proof of entitlement. To install your SmartSuite
package, insert the Lotus SmartSuite CD into your CD-ROM drive, or
contact your network administrator for assistance.
The diagnostic test programs are stored on the Device Drivers and IBM
Enhanced Diagnostic CD that comes with your computer. The
programs provide the primary methods of testing system components.
Some of the preinstalled software is also stored on this CD.
What your IntelliStation Type 6836, 6846 E Pro offers
The design of your computer takes advantage of advancements in data storage,
and memory management. Your computer combines:
v High-performance AGP graphics
v Large system memory
The memory bus in your computer supports up to 1.5 gigabytes (GB)3 of system
memory. The memory controller provides error code correction (ECC) support
for up to three industry standard PC133, 3.3 V, 168-pin, 133 megahertz (MHz),
unregistered, synchronous dynamic random access memory (SDRAM) dual
in-line memory modules (DIMMs).
v Systems-management capabilities
See the documentation provided with your systems-management software for
more information.
v Integrated network environment support
Your computer comes with an Ethernet controller on the system board. This
Ethernet controller has an interface for connecting to 10-Mbps or 100-Mbps
networks. The computer automatically selects between 10BASE-T and
100BASE-TX environments. The controller provides full-duplex (FDX) capability,
which allows simultaneous transmission and reception of data on the Ethernet
local area network (LAN).
3. One Gigabyte is equal to 1,000,000,000 bytes.
Chapter 2. General information
9
Computer controls and indicators
This topic identifies the controls and indicators on your tower and desktop models.
Ethernet speed 100 Mbps
CD eject
button
CD-ROM drive
activity light
Diskette eject
button
Diskette drive
activity light
Hard disk drive
activity light
Power-on
light
Power control
button
Ethernet transmit/
receive activity
Ethernet speed 100 Mbps
Ethernet transmit/
receive activity
CD eject
button
CD-ROM drive
activity light
Diskette eject
button
Diskette drive
activity light
Power control
button
Power on light
Hard disk drive
activity light
CD eject button: Push this button to open the CD tray to remove a CD from the
drive.
CD-ROM drive activity light: When this light is on, it indicates that the CD-ROM
drive is in use.
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Diskette eject button: Push this button to release a diskette from the drive.
Diskette drive activity light: When this light is on, it indicates that the diskette
drive is in use.
Hard disk drive activity light: When this light is on, it indicates that the hard disk
drive is in use.
Power-on light: This status indicator lights when you turn on your computer.
Power control button: Press this button to manually turn the computer on or off.
Starting the computer
After you plug one end of the computer power cord into the power supply outlet
on the rear of the computer, and the other end of the power cord into an electrical
outlet, the computer can be turned on as follows:
v You can press the power control button on the front of the computer to start the
computer.
v If the computer is turned on and a power failure occurs, the computer will start
automatically when power is restored.
Attention: If your computer is the desktop model, you must set the
voltage-selection switch located on the rear of the computer.
– If the voltage supply range is 90-137 V ac, set the voltage-selection switch to
115 V.
– If the voltage supply range is 180-265 V ac, set the voltage-selection switch to
230 V.
The voltage-selection switch is located next to the power cord connector, see
“I/O connector/port locations - Type 6846 and 6836” on page 30.
Turning off the computer
You can turn off the computer as follows:
v You can press the power control button on the front of the computer for fewer
than four seconds. This starts an orderly shutdown of the operating system, if
this feature is supported by your operating system, and places the computer in
standby mode.
Note: After turning off the computer, wait at least five seconds before you press
the power control button to turn on the computer again.
v You can press and hold the power control button for more than four seconds to
cause an immediate shutdown of the computer and place the computer in
standby mode. You can use this feature if the operating system stops
functioning.
v You can disconnect the computer power cords from the electrical outlets to shut
off all power to the computer.
Note: After disconnecting the power cords, wait approximately 15 seconds for
your system to stop running.
Chapter 2. General information
11
12
Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Chapter 3. Diagnostics
POST . . . . . . . . . . . . . . .
POST beep code descriptions . . . . . .
Small computer system interface messages (some
models). . . . . . . . . . . . . . .
IBM Enhanced Diagnostics . . . . . . . .
Text messages . . . . . . . . . . .
Starting the diagnostic programs . . . . .
Using the diagnostics CD. . . . . . .
Downloading the diagnostics program . .
Using the diagnostic diskette . . . . .
Viewing the test log . . . . . . . . .
. 13
. 13
.
.
.
.
.
.
.
.
13
14
15
15
15
16
16
17
Recovering your operating system and preinstalled
software . . . . . . . . . . . . . .
Recovering BIOS . . . . . . . . . .
Recovering or installing device drivers . . .
Recovering your operating system . . . . .
Performing a partial or full recovery . . .
Installing alternate operating systems. .
Using Norton AntiVirus for IBM . . . . .
Using the ConfigSafe program . . . . . .
Clearing CMOS . . . . . . . . . . . .
Replacing the battery . . . . . . . . . .
.
.
.
.
.
.
.
.
.
.
17
17
19
19
20
20
20
20
21
21
POST
When you turn on the computer, it performs a series of tests to check the operation
of system components and some of the options that are installed in the computer.
This series of tests is called the power-on self-test or POST.
If POST finishes without detecting any problems, the first window of your
operating system or application program appears.
Notes:
1. If you have a power-on password set, you must type the password and press
Enter, when prompted, before POST will continue.
2. A single problem might cause several error messages. When this occurs, work
to correct the cause of the first error message. After you correct the cause of the
first error message, the other error messages usually will not occur the next
time you run the test.
POST beep code descriptions
The possible types of beep codes that your system might emit are:
Repeating long beeps
Indicates that a memory error has occurred. Ensure that all DIMMs are
correctly installed.
One long beep and two short beeps
Indicates that a video error has occurred and the BIOS cannot initialize the
video screen to display any additional information. Ensure that the video
adapter is correctly installed.
Small computer system interface messages (some models)
The following table lists actions to take if you receive any error message.
Note: If your system does not have a hard disk drive, ignore any message that
indicates that the BIOS is not installed.
You will get these messages only when running the SCSISelect Utility.
© Copyright IBM Corp. 2000
13
Table 3. SCSI messages
SCSI Messages
All
Description
One or more of the following might be causing the problem.
v A failing SCSI device (adapter or drive)
v An improper SCSI configuration
v Duplicate SCSI IDs in the same SCSI chain
v An improperly installed SCSI terminator
v A defective SCSI terminator
v An improperly installed cable
v A defective cable
Action: Verify that:
v The external SCSI devices are turned on. External SCSI devices must be turned on before
the computer.
v The cables for all external SCSI devices are connected correctly.
v The last device in each SCSI chain is terminated properly.
v The SCSI devices are configured correctly.
If the above items are correct, run the diagnostic programs to obtain additional information
about the failing device.
IBM Enhanced Diagnostics
The system diagnostic programs are stored on the Device Drivers and IBM Enhanced
Diagnostics CD. These programs are the primary method of testing the major
components of your computer.
Diagnostic error messages indicate that a problem exists; they are not intended to
be used to identify a failing part. Troubleshooting and servicing of complex
problems that are indicated by error messages should be performed by trained
service personnel.
Sometimes the first error to occur causes additional errors. In this case, the
computer displays more than one error message. Always follow the suggested
action instructions for the first error message that appears.
The following sections contain the error codes that might appear in the detailed
test log and summary log, when running the diagnostic programs.
The error code format is as follows:
fff-ttt-iii-date-cc-text message
where:
14
fff
is the three-digit function code that indicates the function being tested
when the error occurred. For example, function code 089 is for the
microprocessor.
ttt
is the three-digit failure code that indicates the exact test failure that was
encountered. (These codes are for trained service personnel and are
described in the Hardware Maintenance Manual.)
iii
is the three-digit device ID. (These codes are for trained service personnel
and are described in the Hardware Maintenance Manual.)
Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
date
is the date that the diagnostic test was run and the error recorded.
cc
are the check digits that are used to verify the validity of the information.
text message
is the diagnostic message that indicates the reason for the problem.
Text messages
The diagnostic text message format is as follows:
Function Name: Result (test specific string)
where:
Function Name
is the name of the function being tested when the error occurred. This
corresponds to the function code (fff) given in the previous list.
Result can be one of the following:
Passed
This result occurs when the diagnostic test completes without any
errors.
Failed This result occurs when the diagnostic test discovers an error.
User Aborted
This result occurs when you stop the diagnostic test before it is
complete.
Not Applicable
This result occurs when you specify a diagnostic test for a device
that is not present.
Aborted
This result occurs when the test could not proceed because of the
system configuration.
Warning
This result occurs when a possible problem is reported during the
diagnostic test, such as when a device that is to be tested is not
installed.
Test Specific String
is additional information that is used to analyze the problem.
Starting the diagnostic programs
The IBM Enhanced Diagnostics programs will isolate your computer hardware
from software that you have installed on your hard disk drive. The programs run
independently of the operating system, and must be run either from a CD or diskette.
This method of testing is generally used when other methods are not accessible or
have not been successful in isolating a problem suspected to be hardware related.
A Device Drivers and IBM Enhanced Diagnostics CD comes with your computer. You
can also download the latest image of the diagnostics from
http://www.ibm.com/pc/support on the World Wide Web.
Using the diagnostics CD
Complete the following steps to start the IBM Enhanced Diagnostics using the CD:
1. Turn off your computer and any attached devices.
2. Turn on all attached devices; then, turn on your computer.
Chapter 3. Diagnostics
15
3.
4.
5.
6.
7.
8.
9.
10.
When you see Press F1 For Configuration/Setup, press the F1 key.
When the Configuration/Setup Utility menu appears, select Start Options.
From the Start Options menu, select Startup Sequence.
Note the device selected as the First Startup Device. Later, you must restore
this setting.
Select CD-ROM as the First Startup Device.
Press Esc two times to return to the Configuration/Setup Utility menu.
Place the Device Drivers and IBM Enhanced Diagnostics CD in the CD-ROM
drive.
Select Save &Exit Setup and follow the prompts. The diagnostics will load.
Follow the instructions on the screen to run the diagnostics.
Important:
When you finish running the diagnostics and utilities, remove the CD from
the CD-ROM drive and turn off the computer. You must restore the First
Startup Device to the original settings. Use steps 2 through 7 of this procedure
to do this.
Downloading the diagnostics program
Complete the following steps to download the latest image of the IBM Enhanced
Diagnostics from the World Wide Web and create a startable Enhanced Diagnostics
diskette:
1. Go to the following World Wide Web site: http://www.ibm.com/pc/support/
2. Download the diagnostics file for your computer to a hard disk drive directory
(not to a diskette).
3. Go to a DOS prompt and change to the directory where the file was
downloaded.
4. Insert a blank high-density diskette in diskette drive A.
5. Type in the following, and then press Enter: filename a: where filename is the
name of the file you downloaded from the Web.
The downloaded file is self-extracting and will be copied to the diskette. When the
copy completes, you have a startable IBM Enhanced Diagnostics diskette.
The downloaded file is self-extracting and will be copied to the diskette. When the
copy completes, you have a startable IBM Enhanced Diagnostics diskette.
Using the diagnostic diskette
Complete the following steps to start the IBM Enhanced Diagnostics using the
diagnostics diskette:
1. Turn off your computer and any attached devices.
2. Insert the IBM Enhanced Diagnostics diskette into the diskette drive.
3. Turn on all attached devices; then, turn on your computer.
4. Follow the instructions on the screen.
5. Place the Device Drivers and IBM Enhanced Diagnostics CD in the CD-ROM
drive. The diagnostics will load. Follow the instructions on the screen to run
the diagnostics.
When the tests have completed, you can view the Test Log by selecting Utility
from the top of the screen.
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
If the hardware checks out OK but the problem persists during normal computer
operations, a software error might be the cause. If you suspect a software problem,
refer to the information that comes with the software package.
Viewing the test log
The test log records data about system failures and other pertinent information.
The test log will not contain any information until after the diagnostic program has
run.
Note: If you already are running the diagnostic programs, begin with step 4.
Complete the following steps to view the test log:
1. Insert the IBM Enhanced Diagnostics CD.
2. Turn on the computer and watch the screen.
If the system is on, shut down your operating system and restart the system.
3. If a power-on password is set, the system prompts you for it. Type in the
appropriate password; then, press Enter.
4. Run the appropriate diagnostics program and when the Diagnostic Programs
screen appears, select Utility.
5. Select View Test Log from the list that appears; then, follow the instructions on
the screen.
6. You can save the test log to a file on a diskette or to your hard disk drive.
Note: The system maintains the test-log data while the system is powered on.
When you turn off the power to the computer, the test log is cleared.
Recovering your operating system and preinstalled software
This section contains instructions for recovering BIOS, device drivers, operating
system, and other support software.
Notes:
1. The Product Recovery program is provided on your computer to assist you
with recovery operations.
Important: The Product Recovery program is preinstalled on the hard disk
drive that comes with your IBM computer and is designed to be hidden from
view to protect the program from accidental damage.
If you are using fdisk, NT Disk Administrator, or another utility to reformat
your hard disk drive, you might be able to see the partition where the Product
Recovery program is stored. Do not delete this information, or your Product
Recovery program will be lost.
If you replace the original hard disk drive, or suffer damage to your original
hard disk drive, you will need to run the Recovery CDs included with your
machine.
2. Some recovery process deletes all information stored on the primary partition
(drive C). If possible, back up your data files before starting the process.
Recovering BIOS
If the BIOS has become corrupted, such as from a power failure during a flash
update, you can recover the BIOS using the boot block jumper and a BIOS flash
diskette. The boot block jumper selects which of two BIOS images to use. In the
Chapter 3. Diagnostics
17
normal position, the jumper will be installed on pins 2 and 3. In the alternate block
position, the jumper will be installed on pins 1 and 2.
Note: You can obtain a BIOS flash diskette from one of the following sources:
v Download files to make a BIOS flash diskette from the World Wide Web.
Go to http://www.pc.ibm.com/support/ and make the selections for
your computer.
v Contact your IBM service representative.
Do the following to recover the BIOS:
1. Remove any media (diskettes, CDs, or tapes) from the drives and shut down
your operating system.
2. Turn off the computer and all attached devices and disconnect all external
cables and power cords.
3. If necessary, unlock the computer cover; then, remove the cover. For the tower
model, see “Removing the side cover” on page 48 and for the desktop model,
see “Removing the computer cover” on page 35.
4. Locate jumper JROM1 on the system board.
1
2
3
CMOS jumper
(JBAT1)
3
2
1
Boot block jumper
(JROM1)
Note: The PCI extender board is only available in the tower model.
5. Move the JROM1 jumper to the alternate position (pins 1 and 2) to enable
BIOS recovery mode.
6. Reinstall the computer cover, see “Installing the cover” on page 61 for the
tower model and “Installing the cover” on page 45 for the desktop model.
7. Reconnect all external cables and power cords and turn on the attached
devices.
8. Insert the BIOS flash diskette in the diskette drive.
9. Restart the computer. The BIOS begins the power-on self-test.
10. Select 1 - Update POST/BIOS from the menu that contains various flash
(update) options.
11. When prompted as to whether you want to save the current code to a
diskette, select N.
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
12. When prompted to choose a language, select a language (from 0 to 7) and
press Enter to accept your choice.
13. Do not restart your computer at this time.
14. Remove the BIOS flash diskette from the diskette drive.
15. Remove any media (diskettes, CDs, or tapes) from the drives, shut down your
operating system.
16. Turn off the computer and all attached devices and disconnect all external
cables and power cords.
17. Remove the cover. See “Removing the side cover” on page 48 for the tower
model and “Removing the computer cover” on page 35 for the desktop model.
18. Move the JROM1 jumper to the normal position (pins 2 and 3) to return to
normal startup mode.
19. Reinstall the computer cover, see “Installing the cover” on page 61 for the
tower model and “Installing the cover” on page 45 for the desktop model.
20. Reconnect the external cables and power cords; then turn on the attached
devices and the computer, which should start up normally.
Recovering or installing device drivers
Use the following steps to recover or install device drivers on your computer.
Notes:
1. Before you can recover or install device drivers, your operating system must be
installed on your computer.
2. Before you start recovering or installing device drivers, make sure you have the
documentation and software media for the device.
3. Device drivers for IBM devices and the instructions to install them
(README.TXT) are located on the Device Drivers and Diagnostics CD and on the
hard disk drive C:\IBMTOOLS\DRIVERS directory.
4. The latest device drivers are also available on the World Wide Web at
http://www.ibm.com/pc/support
Do the following to recover or install device drivers:
1. Start your computer and operating system, if you have not already do so.
2. Display the directory structure of the hard disk drive. (You can also display the
directory structure by using the DOS Command Prompt window.)
3. Click to open the IBMTOOLS directory; then, click to open the DRIVERS
directory.
4. Click to open the directory of the device driver they you want to install.
5. In the directory of the device driver, double-click the README file to view it.
Note to Reviewers: Several READXXX files are available in the Video
directory, but no README file. Will there be a README file available?
6. Follow the device-driver installation instructions in the README file.
7. When the installation is finished, restart the computer.
Recovering your operating system
Use the following steps to recover or install the operating system that comes with
your computer. To install other operating systems, see “Installing alternate
operating systems” on page 20.
Chapter 3. Diagnostics
19
Performing a partial or full recovery
Attention: The Product Recovery program will only overwrite all files on the C:\
drive. A full recovery will restore the operating system, device drivers, and
applications. A partial recovery will restore your operating system and device
drivers without restoring applications.
1. If you can shut down your operating system normally, do so. If you cannot
shut down normally, turn your computer off.
Note: If the computer will not turn off after you hold down the power button
for at least four seconds, unplug the power cord and wait a few seconds
before reconnecting it.
2. Turn on your computer
3. Wait for the prompt,
To Start the Product Recovery program, press F11.
Quickly press F11. The prompt displays for only a few seconds.
4. You might have a choice of operating systems to recover. Select the operating
system you want to recover. Otherwise, select the option given.
5. Select the recovery options you want and follow the instructions on the screen.
6. When recovery is complete, restart your computer.
Note: After the operating system is recovered or installed, the setup program
starts the first time the operating system starts up. For information about
setup, see “Using the Configuration/Setup Utility program” on page 23.
Installing alternate operating systems: To install an operating system, follow the
instructions in the documentation provided with the operating system and any
updates.
Note: Before installing any operating system, be sure to obtain the latest updates.
Contact the operating system manufacturer or, check the manufacturer’s
World Wide Web site to obtain any updates available.
Using Norton AntiVirus for IBM
The Norton AntiVirus for IBM program is comprehensive antivirus product that
detects and removes viruses from your computer. To install the Norton AntiVirus
for IBM program, complete the following steps.
1. Click on the Software Selection icon on your desktop.
2. When prompted, insert the Software Selection CD into the CD-ROM drive;
then, click OK.
3. When the Software Selection menu opens, click Install Software. Then, when
the software menu opens, select the Norton AntiVirus for IBM check box.
4. After selecting the software, click Install. A window opens showing the
software programs that are selected for installation. Click OK to continue with
the installation process, or click Cancel to clear your selections.
Using the ConfigSafe program
ConfigSafe can be used as a troubleshooting tool, especially if problems develop
after you install a new application or option. Before you make any changes to your
computer configuration, use ConfigSafe to take a snapshot of your current,
working operating system configuration. If you have preinstalled software,
ConfigSafe automatically takes a snapshot of your initial operating system
20
Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
configuration settings when you first start up your computer. Then, you can easily
return to that configuration if your computer becomes disabled by changes in the
configuration files.
If you are unable to solve a problem yourself, and you need assistance from an
IBM technical support representative, use ConfigSafe to generate a report
about
®
recent changes in your configuration before you call the PC HelpCenter . The IBM
technical support representative will be able to use the information in this report to
help you solve the problem.
Complete the following steps to access the ConfigSafe program.
Click StartÆ ProgramsÆ ConfigSafe
Clearing CMOS
If you need to erase configuration information, you must move the CMOS jumper.
See the illustration in “Recovering BIOS” on page 17 for the location of the CMOS
jumper.
The default position is a jumper installed on pins 1 and 2. Before you change the
position of this jumper, you must turn off the computer and attached devices, and
disconnect all external cables and power cords. Remove the cover and then move
the jumper to pins 2 and 3.
After moving the jumper, wait at least 5 minutes for the CMOS information to
clear.
Changing the position of this jumper erases all configuration and setup
information, including the power-on and administrator passwords. Therefore, you
must reconfigure the computer after clearing CMOS memory (see Chapter 4,
“Configuration” on page 23). If possible, record your computer configuration
information before moving the CMOS jumper.
After you clear the CMOS information, move the jumper back to it normal position
(pins 1 and 2). Reconnect the external cables and power cords; then, turn on the
attached devices and the computer.
Replacing the battery
When replacing the battery, you must replace it with a lithium battery of the same
type from the same manufacturer. To avoid possible danger, read and follow the
safety statement below.
To order replacement batteries, call 1-800-772-2227 within the United States, and
1-800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, call
your IBM reseller or IBM marketing representative.
Note: After you replace the battery, you must reconfigure your system and reset
the system date and time.
Do the following to replace the battery:
1. Read “Before you begin” on page 29, and follow any special handling and
installation instructions supplied with the replacement battery.
Chapter 3. Diagnostics
21
2. Remove any media (diskettes, CDs, or tape) from the drives and shut down
your operating system.
3. Turn off the computer and attached devices and disconnect all external cables
and power cords.
4. If necessary, unlock the computer cover; then, remove the computer cover. See
“Removing the side cover” on page 48 for the tower model and see “Removing
the computer cover” on page 35 for the desktop model.
5. Do the following to remove the battery:
a. Press the battery release tab to release the battery from the socket.
b. Lift the battery out of the socket.
6. Do the following to insert the new battery:
a. Tilt the battery so that you can insert it into the socket.
b. Press down on the battery after you insert it into the socket.
7. Reinstall the cover, see “Installing the cover” on page 61 for the tower model.
See “Installing the cover” on page 45 for the desktop model.
8. Reconnect the external cables and power cords; then turn on the attached
devices and the computer.
9. Start the Configuration/Setup Utility program and set configuration
parameters.
v Set the system date and time.
v Set the power-on password.
v Reconfigure your system.
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Chapter 4. Configuration
Using the Configuration/Setup Utility program . . 23
Starting the Configuration/Setup Utility program 23
Choices available from the Configuration/Setup
Utility main menu . . . . . . . . . . . 23
Using passwords . . . . . . . . . . .
Using the SCSISelect Utility program (some models)
Starting the SCSISelect Utility program . . . .
Choices available from the SCSISelect menu . .
26
26
26
26
The following configuration programs are provided with your computer:
v Configuration/Setup Utility program
This program is part of the BIOS code that comes with your computer. You can
use this program to configure serial- and parallel-connector assignments, change
the drive startup sequence, set the date and time, and set passwords. See “Using
the Configuration/Setup Utility program” on page 23 for more information.
v SCSISelect Utility program (some models)
With the built-in SCSISelect Utility program, you can configure the devices that
are attached to the optional SCSI adapter. See “Using the SCSISelect Utility
program (some models)” on page 26 for more information.
Using the Configuration/Setup Utility program
This section provides the instructions for starting the Configuration/Setup Utility
program and descriptions of the menu choices that are available.
Starting the Configuration/Setup Utility program
Complete the following steps to start the Configuration/Setup Utility program:
1. Turn on the computer and watch the monitor screen.
2. When the message, Press F1 for Configuration/Setup, appears, press F1.
3. Follow the instructions that appear on the screen.
Choices available from the Configuration/Setup Utility main
menu
From the Configuration/Setup Utility main menu, you can select settings that you
want to change. The Configuration/Setup Utility main menu is similar to the
© Copyright IBM Corp. 2000
23
following:
CMOS Setup Utility - Copyright (c) 1984 - 2000 Award Software
Configuration/Setup Utility
Select Option:
System Summary
Product Data
Devices & I/O Ports
Start Options
Frequency Control
Date and Time
System Security
Advanced Setup
Power Management Setup
Save & Exit Setup
Load Optimized Defaults
Exit Without Saving
Move
Enter: Select
F1: General Help
F10: Save
ESC: Exit
Notes:
1. You can press F1 to display help information for a selected menu item.
2. The choices on some menus might differ slightly from the ones that are
described in this book, depending on the BIOS version in your computer.
Descriptions of the choices available from the main menu are as follows:
v System Summary
Select this choice to display configuration information. This includes the type
and speed of the microprocessor and the amount of memory that is installed.
Changes that you make to configuration settings appear on this summary
screen. You cannot edit the fields.
This choice appears on both the full and limited Configuration/Setup Utility
menus.
v Product Data
Select this choice to view system information, such as the machine type and
model, the computer serial number, and the revision level or issue date of the
BIOS that is stored in the flash EEPROM.
v Devices & I/O Ports
Select this choice to view or change the assignments for devices and
input/output ports. This choice appears only on the full Configuration/Setup
Utility main menu.
v Start Options
Select this choice to view or change the start options. Start options take effect
when you start your computer.
You can select keyboard operating characteristics, such as the keyboard speed.
You also can specify whether the computer starts with the keyboard number
lock on or off.
The computer uses a startup sequence to determine the device from which the
operating system starts. For example, you can define a startup sequence that
checks for a startable diskette in the diskette drive; then, checks the hard disk
drive, and then checks a network adapter.
24
Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
You can enable a virus-warning test that checks for changes in the master boot
record at startup. You also can choose to run POST in the quick mode, and read
the microprocessor serial number.
v Frequency Control
Select this choice to enable or disable the auto-detect DIMM/PCI clock.
v Date and Time
Select this choice to set the system date and time.
The system time is in a 24-hour format: hour:minute:second.
v System Security
Select this choice to set a power-on or an administrator password. See “Using
passwords” on page 26 for more information.
v Advanced Setup
Select this choice to change values for advanced hardware features, such as
Cache Control and PCI configuration .
A message appears above the choices on this menu to alert you that the system
might malfunction if these options are configured incorrectly. Follow the
instructions on the screen carefully.
–
Cache Control
Select this choice to enable or disable the microprocessor cache.
Attention: Do not make changes to the Cache Control unless directed to do
so by an IBM authorized service representative.
– ROM Shadowing
Select this choice to enable or disable the state of a ROM shadowing.
– Chipset Feature
Select this choice to modify settings that control features of the core chip set
on the system board.
Attention: Do not make changes to the Chipset Feature unless directed to
do so by IBM.
– Memory Settings
If a memory error is detected during POST or memory configuration, the
computer can automatically disable the failing memory bank and continue
operating with reduced memory capacity. If this occurs, you must manually
enable the memory bank after the problem is corrected. Select Memory
Settings from the Advanced Setup menu, use the arrow keys to highlight the
bank that you want to enable; then, use the arrow keys to select Enable.
v Power Management Setup
Select this choice to enable or disable system power savings.
v Save and Exit Setup
Select this choice to save your customized settings.
v Load Optimized Defaults
Select this choice to discard your changes and restore the factory settings.
v Exit Without Saving
Select this choice if you want to exit without saving changes, or if no changes
have been made.
Chapter 4. Configuration
25
Using passwords
The System Security choice appears only on the full Configuration/Setup Utility
menu. After you select this choice, you can implement a power-on password or an
administrator password.
You can use any combination of up to seven characters (A–Z, a–z, and 0–9) for
your power-on password. Keep a record of your password in a secure place. If you
forget the power-on password, you can regain access to the computer through
either of the following methods:
v Start the Configuration/Setup Utility program and change the power-on
password.
v Change the jumper position on the complimentary metal oxide semiconductor
(CMOS) jumper as described in “Clearing CMOS” on page 21.
v If both a power-on and administrator password are set, you can type either
password at the password prompt that appears as you start your computer.
However, if you want to change any settings in the Configuration/Setup Utility
program, you must type your administrator password at the password prompt
thatappears when you try to access the Configuration/Setup Utility program. If you
type your power-on password at this prompt, you will be able to view limited
information in the Configuration/Setup Utility program, but you will not be
able to change any settings.
Using the SCSISelect Utility program (some models)
SCSISelect is a built-in, menu-driven configuration utility program that you can
use to:
v View the default SCSI IDs
v Locate and correct configuration conflicts
The following sections provide the instructions for starting the SCSISelect Utility
program and descriptions of the menu choices that are available.
Starting the SCSISelect Utility program
Complete the following steps to start the SCSISelect Utility program:
1. Turn on the computer.
2. When the <<< Press <CTRL><A> for SCSISelect¬ Utility! >>> prompt
appears, press Ctrl+A.
3. When the Would you like to configure the host adapter or run the SCSI
disk utility? question appears, make your selection and press Enter.
4. Use the arrow keys to select a choice from the menu.
v Press Esc to exit the SCSISelect Utility program.
v Press the F5 key to switch between color and monochrome modes (if your
monitor permits).
5. Follow the instructions on the screen to change the settings of the selected
items; then, press Enter.
Choices available from the SCSISelect menu
The following choices appear on the SCSISelect Utility menu:
v Configure/View Host Adapter Settings
26
Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Select this choice to view or change the SCSI controller settings. To reset the
SCSI controller to its default values, press F6; then, follow the on-screen
instructions.
You can view or change the following controller settings:
– Host Adapter SCSI ID
Select this choice to view the SCSI controller identification (ID), which is
usually 7.
–
SCSI Parity Checking
Select this choice to view the assigned value of Enabled.
– Host Adapter SCSI Termination
Select this choice to view the assigned value of Automatic.
– Boot Device Options
Select this choice to configure startable-device parameters. Before you can
make updates, you must know the ID of the device whose parameters you
want to configure.
– SCSI Device Configuration
Select this choice to configure SCSI-device parameters. Before you can make
updates, you must know the ID of the device whose parameters you want to
configure.
Note: The Maximum Sync Transfer Rate represents the transfer rate for Ultra
SCSI devices.
- The transfer rate for Ultra 160 low voltage differential (LVD) devices
is 160.0 Mbps.
- The transfer rate for Ultra2 SCSI LVD devices is 80.0 Mbps.
- The transfer rate for Fast SCSI devices is 20.0 Mbps.
– Advanced Configuration Options
Select this choice to view or change the settings for advanced configuration
options. These options include enabling support for large hard disk drives
and support for drives with Ultra SCSI speeds.
v SCSI Disk Utilities
Select this choice to view the SCSI IDs that are assigned to each device or to
format a SCSI device.
To use the utility program, select a drive from the list. Read the on-screen
instructions carefully before making a selection.
Note: If you press Ctrl+A before the selected drives are ready, an Unexpected
SCSI Command Failure screen might appear. Restart the computer and
watch the SCSISelect messages as each drive starts. After the drive that
you want to view or format starts, press Ctrl+A.
Chapter 4. Configuration
27
28
Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Chapter 5. Installing options Type 6836, 6846
Before you begin . . . . . . . . . . .
System reliability considerations . . . . .
I/O connector/port locations - Type 6846 and 6836
System and PCI extender boards - Type 6836 and
6846 . . . . . . . . . . . . . . . .
System and PCI extender board options
connectors . . . . . . . . . . . . .
System board internal cable connectors . . .
System board external connectors . . . . .
System board switches and jumpers . . . .
Power and signal cables for internal drives . . .
Type 6836 - Major components . . . . . . .
Removing the computer cover . . . . . . .
Working with adapters . . . . . . . . .
Adapter considerations . . . . . . . .
Installing an adapter . . . . . . . . .
Installing a SCSI adapter (some models) . . . .
Installing internal drives . . . . . . . . .
Internal drive bays . . . . . . . . . .
Internal drive bays . . . . . . . . .
Preinstallation steps (all bays) . . . . . .
Installing a drive in 2 or 3 . . . . . . .
Installing memory modules . . . . . . . .
Installing a security U-bolt . . . . . . . .
Installing the cover . . . . . . . . . . .
Connecting external options . . . . . . . .
Installation procedure . . . . . . . . .
Type 6846 - Major components . . . . . . .
Moving the stabilizing feet . . . . . . . .
Moving the stabilizing feet . . . . . . .
Removing the side cover . . . . . . . . .
Removing the support bracket assembly . . . .
Working with adapters . . . . . . . . .
Adapter considerations . . . . . . . .
Installing an adapter . . . . . . . . .
Installing a SCSI adapter (some models) . . .
. 29
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Installing internal drives . . . . . . . .
Internal drive bays . . . . . . . . .
Preinstallation steps (all bays) . . . . .
Installing a drive in bay 2 or 4 . . . . .
Installing a hard disk drive in bay 5, 6, or 7
Installing memory modules . . . . . . .
Installing a security U-bolt . . . . . . .
Installing the cover . . . . . . . . . .
Connecting external options . . . . . . .
Installation procedure . . . . . . . .
Input/Output ports Types 6836 and 6846 . .
Mouse connector . . . . . . . . .
Keyboard connector . . . . . . . .
Parallel connector . . . . . . . . .
Viewing or changing the connector
assignments . . . . . . . . . .
Parallel connector . . . . . . . .
Serial connector . . . . . . . . . .
Viewing or changing the serial-connector
assignments . . . . . . . . . .
Serial connectors. . . . . . . . .
Ethernet connector . . . . . . . . .
Configuring the Ethernet controller . .
Ethernet connector . . . . . . . .
Universal Serial Bus connectors. . . . .
USB cables and hubs . . . . . . .
USB connectors . . . . . . . . .
Audio connectors . . . . . . . . .
Line out . . . . . . . . . . .
Line in . . . . . . . . . . . .
Mic . . . . . . . . . . . . .
MIDI connector . . . . . . . . . .
Video connector . . . . . . . . . .
Ultra 3/160 SCSI connector (some models) .
SCSI cabling requirements . . . . .
Setting SCSI IDs . . . . . . . . .
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Before you begin
Before you begin to install options in your computer, read the following
information:
v Become familiar with the safety and handling guidelines specified under
“Handling electrostatic discharge-sensitive devices” on page 116, and read the
safety statements in “Safety information” on page 113. These guidelines will help
you work safely with your computer or options.
v Make sure that you have an adequate number of properly grounded electrical
outlets for your computer, monitor, and any other options that you intend to
install.
v Back up all important data before you make changes to hard disk drives.
v Have a small, flat-blade screwdriver available.
v For a list of supported options for your computer, refer to
http://www.ibm.com/pc/support on the World Wide Web.
© Copyright IBM Corp. 2000
29
System reliability considerations
To help ensure proper cooling and system reliability, make sure:
v Each of the drive bays either has a drive, or a filler panel and electromagnetic
compatibility (EMC) shield installed.
v There is space around the computer to allow the computer cooling system to
work properly. Leave about 127 mm (5 in.) of space around the front and rear of
the computer.
v Cables for optional adapters are routed according to the instructions that are
provided with the adapters.
v A failed fan is replaced within 1 hour.
I/O connector/port locations - Type 6846 and 6836
The following illustration shows the input/output connectors and the expansion
slots on the rear of the computer. For other details about these connectors, see
“I/O connector/port locations - Type 6846 and 6836”.
The following illustration displays the I/O connectors on the rear of the tower
model.
Power cord
connector
Mouse
Keyboard
Parallel
Serial 1
Serial 2
Ethernet
USB 1
USB 2
Line out
Line in
Mic
MIDI
Video
30
Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
The following illustration displays the I/O connectors on the rear of the desktop
model.
Ethernet
Mouse
Power cord
connector
Parallel
Keyboard
Serial A
Serial B
USB 2
Video
MIDI
USB 3
Line in
Mic
Line out
Note: If your computer is a SCSI model, the SCSI adapter will be located in PCI
slot 1; the external connector will be located in the slot below the video
connector on the tower model and to the right of the video connector on the
desktop model. See “System and PCI extender board options connectors” on
page 32 for the location of the PCI slots.
System and PCI extender boards - Type 6836 and 6846
The illustrations in the following sections show the components on the system and
PCI extender boards.
Chapter 5. Installing options Type 6836, 6846
31
System and PCI extender board options connectors
The following illustration identifies the system and PCI extender board connectors
for options you can install.
Microprocessor
fan sink (CPUFA1)
DIMM 1
DIMM 2
DIMM 3
Microprocessor
(U11)
AGP
(U15)
PCI 1
PCI 2
Batter y
PCI 3
PCI 4
PCI 5
SCSI LED
(J3)
Note: The PCI extender board is only available in the tower model.
System board internal cable connectors
The following illustration identifies system and PCI extender board connectors for
internal cables.
System fan 2
(SYSFA2)
Microprocessor
fan sink
(CPUFA1)
Main power
(JWR1)
Front panel
connector
(J1)
Secondary IDE
(IDE2)
Primary IDE
(IDE1)
Diskette drive
(FDD1)
Support bracket
assembly fan
(SYSFA3)
SCSI LED
(J3)
Note: The PCI extender board is only available in the tower model.
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
System board external connectors
The following illustration identifies system PCI board connectors for external
devices.
Mouse
Keyboard
Serial A
Parallel
Serial B
Ethernet
USB 2
USB 3
MIDI
Line out
Line in
Mic
Note: The PCI extender board is only available in the tower model.
System board switches and jumpers
The following illustration identifies the switches and jumpers on the system board.
1
2
3
CMOS jumper
(JBAT1)
3
2
1
Boot block jumper
(JROM1)
Note: The PCI extender board is only available in the tower model.
Boot block jumper
Chapter 5. Installing options Type 6836, 6846
33
For normal operations of the system, a jumper is installed on pins 2 and 3 of the
boot block jumper. See “Recovering BIOS” on page 17 for information about the
boot block jumper.
CMOS jumper
For normal operation of the system, a jumper is installed on pins 1 and 2 of the
CMOS jumper. See “Clearing CMOS” on page 21 for information about the CMOS
jumper.
Power and signal cables for internal drives
Your computer uses cables to connect IDE and SCSI drives to the power supply
and to the system board. The following cables are provided:
v Four-wire power cables connect the drives to the power supply. At the end of
these cables are plastic connectors that attach to different drives; these
connectors vary in size. Also, certain power cables attach to the system board.
v Flat signal cables, also called ribbon cables, connect IDE, SCSI, and diskette
drives to the system board. There are two sizes of ribbon signal cables that come
with your computer.
– The wider IDE signal cable has two or three connectors.
- If the cable has three connectors, one of these connectors is attached to the
drive, one is a spare, and the third attaches to the primary or secondary
IDE connector on the system board.
- If the cable has two connectors, one of these connectors is attached to the
hard disk drive, and the other attaches to the primary or secondary IDE
connector on the system board.
Notes:
1. If you want to add another device, and your computer does not come
with a CD-ROM drive preinstalled, you will need a second signal cable
with three connectors. You will need an 80-conductor ATA 66 signal
cable if you are replacing the existing signal cable or adding a second
hard disk drive. ATA 66 signal cables are color-coded. The blue
connector attaches to the system board; the black connector attaches to
the master device, and the gray middle connector attaches to the slave
device.
If your computer comes with a CD-ROM drive, it will have an ATA 66
signal cable. However, if you are installing a hard disk drive, you must
change the switch setting on the CD-ROM drive to secondary and
change the connector used for the CD-ROM drive to the gray middle
connector.
2. If you are installing a slimline CD-ROM drive in the small form factor
desktop model, the IDE cable requires a special connector to attach to
the slimline CD-ROM drive. This connector can be attached only to an
optional slimline CD-ROM drive.
– The narrower signal cable has two connectors, one to attach to the diskette
drive and the other to attach to the connector (FDD1) on the system board.
Note: To locate connectors on the system board, see “System board internal cable
connectors” on page 32.
The following are some important points to remember when connecting power and
signal cables to internal drives:
34
Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
v The drives that are preinstalled in your computer come with power and signal
cables attached. If you replace any drives, it is important to remember which
cable is attached to which drive.
v When you install a drive, ensure that the drive connector at the end of the signal
cable is always connected to a drive; also, ensure that the drive connector at the
other end is connected to the system board. This reduces electronic noise from
the computer.
v If two IDE devices are used on a single cable, one must be designated as the
primary or master device and the other as the secondary or subordinate device;
otherwise, some of the IDE devices might not be recognized by the system. The
primary and secondary designation is determined by switch or jumper settings
on each IDE device.
v If two IDE devices are on a single cable, and only one is a hard disk drive, the
hard disk drive must be set as the master device.
v If you have only one IDE device on a cable, it must be set as master.
Type 6836 - Major components
Note: The illustrations in this document might differ slightly from your hardware.
The following illustration shows the locations of major components in your
desktop model.
Cover
Adapter
retaining
bracket
Drive cage
Drive cage
Microprocessor
EMC shield
Memory modules
Removing the computer cover
The following information describes how to remove the computer cover.
Chapter 5. Installing options Type 6836, 6846
35
Note: The illustrations in this document might differ slightly from your hardware.
Key lock
Cover release
button
Complete the following steps to remove the cover of the computer:
1. Review the information in “Before you begin” on page 29 and the safety
precautions listed in “Safety information” on page 113.
2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down
your operating system.
3. Turn off the computer and all attached devices and disconnect all external
cables and power cords.
4. If necessary, unlock the computer cover.
5. Press the buttons on the sides of the computer and pivot the rear of the cover
up toward the front of the computer.
Attention: For proper cooling and airflow, replace the cover before turning on the
computer. Operating the computer with the cover removed might damage
computer components.
To reinstall the cover, see “Installing the cover” on page 45.
Working with adapters
Your computer comes with adapter connectors, called slots. The AGP video adapter
is installed in the AGP slot. You can install up to three PCI adapters in slots 1
through 3. All PCI slots are 32-bit, 33 MHz slots.
Note: The illustrations in this document might differ slightly from your hardware.
The following illustration shows the location of the system PCI slots on the system
board.
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
AGP slot
PCI slot 1
PCI slot 2
PCI slot 3
Adapter considerations
Before you install adapters, review the following:
v Locate the documentation that comes with the adapter and follow those
instructions in addition to the instructions given in this chapter. If you need to
change the switch or jumper settings on your adapter, follow the instructions
that come with the adapter.
v You can install full-length adapters in all PCI slots.
v Your computer supports 5.0 V and universal PCI adapters; it does not support
3.3 V adapters.
v Your computer uses a rotational interrupt technique to configure PCI adapters.
Because of this technique, you can install a variety of PCI adapters that currently
do not support sharing of PCI interrupts.
v PCI slots 1 through 3 are on PCI bus 0. The system scans the AGP slot and PCI
slots 1 through 3 to assign system resources; then, the system starts (boots) the
PCI devices in the following order, if you have not changed the default boot
sequence: PCI slots 1 and 2, system board integrated drive electronics (IDE) or
SCSI devices, and then PCI slot 3.
Note: To change the boot sequence for PCI devices, start the
Configuration/Setup Utility program, select Start Options from the main
menu, select Startup Sequence; then, select Second device (SCSI) to
designate the adapter boot sequence. See Chapter 4, “Configuration” on
page 23 for details on using the Configuration/Setup Utility program.
v For a list of supported options for your computer, refer to
http://www.ibm.com/pc/support on the World Wide Web.
Chapter 5. Installing options Type 6836, 6846
37
Installing an adapter
Complete the following steps to install an adapter:
Adapter retaining
bracket
Adapter
Attention: When you handle ESD-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, see “Handling
electrostatic discharge-sensitive devices” on page 116.
1. Review the safety precautions listed in “Safety information” on page 113.
2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down
your operating system.
3. Turn off the computer and all attached devices and disconnect all external
cables and power cords; then, remove the cover. See “Removing the computer
cover” on page 35 for details.
4. Determine which PCI slot you will use for the adapter.
5.
6.
7.
8.
9.
Note: Check the instructions that come with the adapter for any requirements,
restrictions, or cabling instructions. It might be easier for you to route
any device cables before you install the adapter.
Rotate the rear adapter retaining bracket to the open (unlocked) position and
remove it from the computer. Keep it in a safe place.
Remove the expansion-slot cover. From the rear of the computer, press in on
the slot cover. Grasp it and pull it out of the expansion slot. Store it in a safe
place for future use.
Attention: Expansion-slot covers must be installed on all vacant slots. This
maintains the electromagnetic emissions characteristics of the computer and
ensures proper cooling of system components.
Remove the adapter from the static-protective package. Avoid touching the
components and gold-edge connectors on the adapter.
Place the adapter, component-side up, on a flat, static-protective surface.
Set any jumpers or switches as described by the adapter manufacturer.
10. To install the adapter, carefully grasp the adapter by its top edge or upper
corners, and align it with the expansion slot guides; then, press the adapter
firmly into the expansion slot.
38
Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
11.
12.
13.
14.
15.
Attention: When you install an adapter in the computer, be sure that it is
completely and correctly seated in the expansion slot before you turn on the
computer. Incomplete insertion might cause damage to the system board or
the adapter.
Connect required cables to the adapter.
Attention: Route cables so that they do not block the flow of air from the
fans.
If you have another adapter to install, do so now.
Reinstall the rear adapter retaining bracket; then, rotate the bracket to the
closed (locked) position.
Reinstall the cover, see “Installing the cover” on page 45.
Reconnect the external cables and power cords; then, turn on the attached
devices and the computer.
Installing a SCSI adapter (some models)
Complete the following steps to install a SCSI adapter:
1. Review the safety precautions listed in “Safety information” on page 113.
2. If you have not already installed the SCSI adapter, complete steps 1 through 10
of “Installing an adapter” on page 38. Then, return here to complete the
installation.
SCSI signal
cable connector
SCSI signal
cable
Adapter
retaining
bracket
SCSI activity
indicator cable
connector
SCSI LED
(J3)
SCSI activity
indicator cable
SCSI adapter
3. Connect the SCSI signal cable to the adapter and one or more of the signal
cable connectors to the rear of the SCSI devices.
4. Connect the SCSI activity indicator cable to the adapter and to the SCSI LED
connector (J3) on the system board, see “System and PCI extender board
options connectors” on page 32 for the location of the SCSI LED connector.
5. Rotate the rear adapter retaining bracket to the closed (locked) position.
6. Reinstall the cover, see “Installing the cover” on page 45.
7. Reconnect the external cables and power cords; then, turn on the attached
devices and the computer.
Chapter 5. Installing options Type 6836, 6846
39
Installing internal drives
Different types of drives enable your computer to read multiple types of media
and store data in different formats. Depending on your computer model, you
might have one or more of the following drives installed.
v
v
v
v
Diskette
Hard Disk
CD-ROM
Tape
Internal drive bays
Internal drive bays
Your computer comes with an IDE CD-ROM drive installed in bay 1, a hard disk
drive in bay 3, and a 3.5-in., 1.44 MB diskette drive in bay 4.
Note: The illustrations in this document might differ slightly from your hardware.
Bay 1
Bay 2
Bay 3
Bay 4
Notes:
1. Diskette drives, tape drives, and CD-ROM drives are removable media drives.
You can install removable media drives in bays 1, 2, and 4.
2. You can install a 3.5-in, slim-high, or a 5.25-in., half-high, removable-media
drive in bay 2.
3. The IntelliStation xxxx E Pro computer supports only one diskette drive, which
uses 1 MB and 2 MB diskettes.
4. Before you install a 3.5-in. drive in a 5.25-in. bay, you must attach the 5.25 in.
conversion kit, supplied with your option, to the 3.5-in drive. Refer to the
documentation that comes with the option for the conversion kit installation
instructions.
5. If you have a tape backup drive installed, use a dry process cleaning cartridge
to clean the tape head two hours after you first use a new data cartridge. Then,
clean the tape head once a month, or after each eight hours of continuous
read/write operations, whichever occurs first. For complete details about the
tape backup drive, refer to the documentation that comes with your computer
or your backup option
6. The electromagnetic interference (EMI) integrity and cooling of the computer
are both protected by having bays 1 through 4 covered or occupied. When you
40
Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
install a drive, save the EMC shield and filler panel from the bay, in case you
later remove the drive and do not replace it with another.
7. For a list of supported options for your computer, refer to
http://www.ibm.com/pc/support on the World Wide Web.
Preinstallation steps (all bays)
Before you install drives in your computer, verify that you have all the cables and
other equipment specified in the documentation that comes with the drive. You
might also need to perform certain preinstallation activities. Some of the steps are
required only during the initial installation of an option.
1. Read “Safety information” on page 113, “Handling electrostatic
discharge-sensitive devices” on page 116, and the documentation that comes
with your drive.
2. Choose the bay in which you want to install the drive.
3. Check the instructions that come with the drive to see if you need to set any
switches or jumpers on the drive. If you are installing a SCSI device, be sure to
set the SCSI ID for that device.
Installing a drive in 2 or 3
Complete the following steps to install a drive in bay 2 or 3.
Attention: When you handle ESD-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, see “Handling
electrostatic discharge-sensitive devices” on page 116.
1. Read the information in “Preinstallation steps (all bays)” and review the safety
precautions listed in Statement 1 and Statement 5 in “Safety information” on
page 113.
2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down
your operating system.
3. Turn off the computer and all attached devices and disconnect all external
cables and power cords; then, remove the cover. See “Removing the computer
cover” on page 35 for details.
4. If you are installing a drive in bay 2, use a screwdriver to pry the EMC shield
away from the computer. Otherwise, go to the next step.
Note: If you are installing a drive that is a laser product, observe the
following safety precaution:
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters)
are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could result in
exposure to hazardous laser radiation. There are no serviceable parts inside the device.
v Use of controls or adjustments or performance of procedures other than those specified
herein might result in hazardous radiation exposure.
Chapter 5. Installing options Type 6836, 6846
41
Statement 3
Danger
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the
following. Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Drive cage
Drive cage
latch
Note: If your computer has a CD-ROM drive installed in bay 1, remove the
signal and power cables from the CD-ROM drive before rotating the
drive cage out of the computer.
5. Rotate the drive cage toward the front of the computer until the drive cage
latch locks on the chassis.
Attention: Do not use the drive cage latch to rotate either drive cage out of
the computer.
6. Touch the static-protective bag containing the drive to any unpainted metal
surface on the computer; then, remove the drive from the bag and place it on
a static-protective surface.
7. Set any jumpers or switches on the drive according to the documentation that
comes with the drive.
8. Push the drive into the bay; then, use the two screws to attach the drive to the
drive cage.
9. If installing a 3.5-in. drive bay 2, you must attach the 5.25 in. conversion kit,
supplied with your option, to the 3.5-in drive.
10. If you are installing a drive in drive bay 3, attach the blue, plastic guide rails
to the sides of the drive using the screws provided.
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Note to Reviewers: Where will the guide rails and screws be located, inside
the empty drive bay?
11. Slide the drive into the drive cage until the plastic tabs on the guide rails lock
into place in the drive cage.
12. If the drive is an IDE device, plug one connector of the IDE signal cable into
the back of the drive and the other end of the cable into the IDE connector
(IDE1) on the system board. For the location of the IDE connectors, see
“System board internal cable connectors” on page 32.
If the drive is a SCSI device, plug one connector of the SCSI signal cable into
the back of the drive and the other end of the cable into the SCSI adapter.
Note: Make sure to route the cable so that it does not block the air flow to the
rear of the drives or over the microprocessor.
13. If you are installing another drive, do so now.
14. Connect one of the power cables from the power supply into the back of the
drive. The connectors are keyed and can be inserted only one way.
15. Hold the drive cage so it does not fall and pull out on the drive cage latch to
release the drive cage.
Attention: Ensure that all cables have been moved from under the drive
cage so that the power or signal cables are not damaged.
16. Pivot the drive bay cage back into the computer and press down on the cage
until it locks in place.
17. If you have other adapters or options to install or remove, do so now.
18. Reinstall the cover (see “Installing the cover” on page 45 for details).
19. Reconnect the external cables and power cords; then turn on the attached
devices and the computer.
Installing memory modules
Adding memory to your computer is an easy way to make programs run faster.
You can increase the amount of memory in your computer by installing options
called memory modules. Each module contains one industry-standard, dual-inline
memory module (DIMM). Your computer uses a noninterleaved memory
configuration.
Your computer comes with a DIMM installed on the system board in DIMM slot 1.
Notes:
1. When installing additional memory modules, install the second memory
module in DIMM slot 2, and the third in DIMM slot 3. (See the illustration this
section for memory connector locations.)
2. Your IntelliStation xxxx E Pro computer supports 64 MB, 128 MB, 256 MB, and
512 MB DIMMs. Your computer supports a minimum of 64 MB and a
maximum of 1.5 GB of system memory. Go to
http://www.ibm.com/pc/support for a list of memory modules for use with
your computer.
3. Installing or removing DIMMs changes the configuration information in the
computer. Therefore, after installing or removing a DIMM, you must change
and save the new configuration information by using the Configuration/Setup
Utility program. When you restart the computer, the system displays a message
indicating that the memory configuration has changed. Start the
Configuration/Setup Utility program and select Save & Exit Setup. See “Using
the Configuration/Setup Utility program” on page 23 for more information.
Chapter 5. Installing options Type 6836, 6846
43
Note: The illustrations in this document might differ slightly from your hardware
DIMM connector 1
DIMM connector 2
DIMM connector 3
Retaining clip
Complete the following steps to install a DIMM:
Attention: When you handle ESD-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, see “Handling
electrostatic discharge-sensitive devices” on page 116.
1. Review the safety precautions listed in “Safety information” on page 113.
2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down
your operating system.
3. Turn off the computer and all attached devices and disconnect all external
cables and power cords; then, remove the cover. See “Removing the computer
cover” on page 35 for details.
4. Touch the static-protective package containing the DIMM to any unpainted
metal surface on the computer. Then, remove the DIMM from the package.
5. Install the DIMM:
6.
a. If you are installing a DIMM in slot 1 or 2, remove the AGP adapter.
You only have to remove the AGP adapter if you are replacing the DIMM
in slot 1 or 2. See “System and PCI extender board options connectors” on
page 32 for the location of the AGP slot. See “Installing an adapter” on
page 38 for details about removing the AGP adapter.
b. Open the retaining clip on each end of the DIMM slot. Turn the DIMM so
that the pins align correctly with the connector.
Note: To avoid breaking the retaining clips or damaging the DIMM
connectors, open and close the clips gently.
c. Insert the DIMM into the connector by aligning the DIMM edges with the
slots at each end of the DIMM connector. Firmly press the DIMM straight
down into the connector by applying pressure on both ends of the DIMM
simultaneously. Be sure that the retaining clips snap into the locked
position when the DIMM is firmly seated in the connector.
d. If a gap exists between the DIMM and the retaining clips, the DIMM has
not been properly installed. In this case, open the retaining clips and
remove the DIMM; then, reinsert the DIMM.
7. If you removed the AGP adapter, reinstall it now, see “Installing an adapter”
on page 38 for details on reinstalling the AGP adapter.
8. If you have other options to install or remove, do so now.
9. Replace the cover, see “Installing the cover” on page 45.
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
10. Reconnect the external cables and power cords; then, turn on the attached
devices and the computer.
If you want to remove a DIMM, reverse the previous steps.
Installing a security U-bolt
To help prevent hardware theft, you can add a security U-bolt and cable to your
computer. After you add the security cable, make sure that it does not interfere
with other cables that are connected to the computer.
Complete the following steps to install a U-bolt:
1. Review the safety precautions listed in “Safety information” on page 113.
2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down
your operating system.
3. Turn off the computer and all attached devices and disconnect all external
cables and power cords; then, remove the cover. See “Removing the computer
cover” on page 35 for details.
4. Use a screwdriver to remove the two metal knockouts.
Insert the U-bolt through the rear panel; then, attach and tighten the nuts.
If you have other options to install or remove, do so now.
Replace the computer cover, see “Installing the cover”.
Thread the cable through the U-bolt and around an object that is a part of or
permanently secured to the building structure or foundation, and from which it
cannot be removed; then, fasten the cable ends together with a lock.
9. Reconnect the external cables and power cords; then, turn on the attached
devices and the computer.
5.
6.
7.
8.
Installing the cover
The following information describes the cover installation procedure.
Chapter 5. Installing options Type 6836, 6846
45
Note: The illustrations in this document might differ slightly from your hardware.
Complete the following steps to install the computer cover:
1. Clear any cables that might impede the replacement of the cover.
2. Position the cover over the computer and pivot the cover down until the cover
snaps into place.
3. Lock the cover.
4. Reconnect the external cables and power cords to the computer; then, plug the
power cords into electrical outlets.
5. Turn on all attached devices; then, turn on the computer.
Connecting external options
You can attach a SCSI storage expansion enclosure to your computer.
Installation procedure
To attach an external device:
1. Read “Before you begin” on page 29, review the safety precautions listed in
“Safety information” on page 113, and read the documentation that comes with
your options.
2. Be sure your computer and all attached devices are turned off.
3. Follow the instructions that come with the option to prepare it for installation
and to connect it to the computer.
Note: If you are attaching a SCSI device, see “Ultra 3/160 SCSI connector
(some models)” on page 66 for SCSI ID and cabling information.
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Type 6846 - Major components
Note: The illustrations in this document might differ slightly from your hardware.
The following illustration shows the locations of major components in your
computer.
Intrusion switch
Adapter retaining
bracket
EMC shield
Memory modules
Filler
panel
Microprocessor
Drive cage
Front door
Adapter support bracket
Support bracket assembly
Cover
Moving the stabilizing feet
Moving the stabilizing feet
The two front feet attached to the bottom of the tower model rotate 90 degrees to
provide additional stability.
When you need to access the inside of the computer to install options, you might
find it easier to lay the computer on its side. If you do so, rotate the feet in
towards the computer, so they do not break off due to the weight of the computer.
When you are finished installing options and have reinstalled the side cover, turn
the two front stabilizing feet a quarter turn out from the computer and set it
carefully back on its feet.
Chapter 5. Installing options Type 6836, 6846
47
Removing the side cover
The following information describes how to remove the side cover.
Note: The illustrations in this document might differ slightly from your hardware.
Cover-release
latch
Key lock
Complete the following steps to remove the side cover of the computer:
1. Review the information in “Before you begin” on page 29 and the safety
precautions listed in “Safety information” on page 113.
2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down
your operating system.
3. Turn off the computer and all attached devices and disconnect all external
cables and power cords.
4. If necessary, unlock the computer cover.
5. Pull out on the cover-release latch, which will slide the cover toward the rear of
the computer about 12.7 mm (1/2 in.). Then, remove the cover from the
computer.
To replace the side cover, see “Installing the cover” on page 61.
Attention: For proper cooling and airflow, replace the cover before turning on the
computer. Operating the computer with the cover removed might damage
computer components.
Removing the support bracket assembly
When working with some options, such as hard disk drives and memory modules,
you must first remove the support bracket assembly to access the option.
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Complete the following steps to remove the support bracket assembly:
1. Review the safety precautions listed in “Safety information” on page 113.
2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down
your operating system
3. Turn off the computer and all attached devices and disconnect all external
cables and power cords.
4. Disconnect the support bracket assembly fan cable from the connector (SYSFA3)
on the system board. For the location of the fan cable connector, see “System
board internal cable connectors” on page 32.
5. Pull out, about 152.4 mm (6 in.), on the end of the support bracket assembly
located at the rear of the computer.
6. Pull the front end of the support bracket assembly away from the computer
and place the assembly aside.
To reinstall the support bracket assembly, reverse the previous steps.
Working with adapters
Your computer comes with adapter connectors, call slots. The AGP video adapter is
installed in the AGP slot. You can install up to five PCI adapters in PCI expansion
slots 1 through 5. All PCI expansion slots are 32-bit, 33 MHz slots.
Note: The illustrations in this document might differ slightly from your hardware.
Chapter 5. Installing options Type 6836, 6846
49
The following illustration shows the location of the PCI expansion slots on the
system and PCI extender boards.
AGP slot
PCI slot 1
PCI slot 2
PCI slot 3
PCI slot 4
PCI slot 5
Note: The PCI extender board is only available in the tower model.
Adapter considerations
Before you install adapters, review the following:
v Locate the documentation that comes with the adapter and follow those
instructions in addition to the instructions given in this chapter. If you need to
change switch or jumper settings on your adapter, follow the instructions that
come with the adapter.
v You can install full-length adapters in all PCI expansion slots.
v Your computer supports 5.0 V and universal PCI adapters; it does not support
3.3 V adapters.
v Your computer uses a rotational interrupt technique to configure PCI adapters.
Because of this technique, you can install a variety of PCI adapters that currently
do not support sharing of PCI interrupts.
v PCI slots 1 through 5 are on PCI bus 0 . The system scans the AGP slot and PCI
slots 1 through 5 to assign system resources; then, the system starts (boots) the
PCI devices in the following order, if you have not changed the default boot
sequence : PCI slots 1 and 2, system board integrated drive electronics (IDE) or
SCSI devices, and then PCI slots 3 through 5.
Note: To change the boot sequence for PCI devices, start the
Configuration/Setup Utility program, select Start Options from the main
menu, select Startup Sequence; then, select Second device (SCSI) to
designate the adapter boot sequence. See Chapter 4, “Configuration” on
page 23 for details on using the Configuration/Setup Utility program.
v For a list of supported options for your computer, refer to
http://www.ibm.com/pc/support on the World Wide Web.
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Installing an adapter
Expansion
slot cover
Adapter
retaining
bracket
Adapter
Adapter
support
bracket
Complete the following steps to install an adapter:
Attention: When you handle ESD-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, see “Handling
electrostatic discharge-sensitive devices” on page 116.
1. Review the safety precautions listed in “Safety information” on page 113.
2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down
your operating system.
3. Turn off the computer and attached devices and disconnect all external cables
and power cords; then, remove the side cover. See “Removing the side cover”
on page 48 for details.
4. Determine which PCI expansion slot you will use for the adapter.
Note: Check the instructions that come with the adapter for any requirements,
restrictions, or cabling instructions. It might be easier for you to route
any cables before you install the adapter.
5. If you are installing a full-length adapter, rotate the front adapter support
bracket to the open (unlocked) position.
6. Rotate the rear adapter retaining bracket to the open (unlocked) position; then,
place it over the rear of the computer.
7. Remove the PCI expansion-slot cover. From the rear of the computer, press in
on the slot cover. Grasp it and pull it out of the expansion slot. Store it in a
safe place for future use.
Attention: PCI expansion-slot covers must be installed on all vacant slots.
This maintains the electromagnetic emissions characteristics of the computer
and ensures proper cooling of system components.
Chapter 5. Installing options Type 6836, 6846
51
8. Remove the adapter from the static-protective package. Avoid touching the
components and gold-edge connectors on the adapter.
9. Place the adapter, component-side up, on a flat, static-protective surface.
10. Set any jumpers or switches as described by the adapter manufacturer.
11. To install the adapter, carefully grasp the adapter by the top edge or upper
corners, and align it with the expansion slot guides (only if installing a
full-length adapter); then, press the adapter firmly into the expansion slot.
Attention: When you install an adapter in the computer, be sure that it is
completely and correctly seated in the expansion slot before you turn on the
computer. Incomplete insertion might cause damage to the system board, PCI
extender board, or the adapter.
12. Connect required cables to the adapter.
Attention: Route cables so that they do not block the flow of air from the
fans.
13. If you have another adapter or other options to install, do so now.
14. If you have installed a full-length adapter, rotate the front adapter support
bracket to the closed (locked) position.
15. Reinstall the rear adapter retaining bracket; then rotate the bracket to the
closed (locked) position.
16. Reinstall the side cover, see “Installing the cover” on page 61 for details.
17. Reconnect the external cables and power cords; then, turn on the attached
devices and the computer.
Installing a SCSI adapter (some models)
Complete the following steps to install a SCSI adapter:
1. Review the safety precautions listed in “Safety information” on page 113.
2. If you have not already installed the SCSI adapter, complete steps 1 through 11
of “Installing an adapter” on page 51. Then, return here to complete the
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
installation.
SCSI
signal
cable
Adapter
retaining
bracket
SCSI signal
cable connector
SCSI activity
indicator cable
connector
SCSI
Adapter
SCSI
SCSI
LED
activity
indicator (J3)
cable
Adapter
support
bracket
3. Connect the SCSI signal cable to the adapter and one or more of the signal
cable connectors to the rear of the SCSI devices.
4. Connect the SCSI activity indicator cable to the adapter and to the SCSI LED
connector (J3) on the system board. See “System and PCI extender board
options connectors” on page 32 for the location of the SCSI LED connector.
5. If you have other adapters to install or remove, do so now. Complete steps 1
through 10 of “Installing an adapter” on page 51. Then, return here to complete
the installation.
6. Rotate the front adapter support bracket to the closed (locked) position.
7. Reinstall the rear adapter retaining bracket; then, rotate the bracket to the
closed (locked) position.
8. Reinstall the cover, see “Installing the cover” on page 61 for details.
9. Reconnect the external cables and power cords; then, turn on the attached
devices and the computer.
Installing internal drives
Different types of drives enable your computer to read multiple types of media
and store data in different formats. Depending on your computer model, you
might have one or more of the following drives installed.
v Diskette
v Hard disk
v CD ROM
v Tape
Chapter 5. Installing options Type 6836, 6846
53
Internal drive bays
Your IntelliStation xxxx E Pro comes with an IDE CD-ROM drive installed in bay
1, a 3.5-in., 1.44 MB diskette drive in bay 3, and a hard disk drive in bay 5 in some
models.
Note: The illustrations in this document might differ slightly from your hardware.
Bay 1
Bay 2
Bay 3
Bay 4
Bay 5
Bay 6
Bay 7
Notes:
1. Diskette drives, tape drives, and CD-ROM drives are removable media drives.
You can install removable-media drives in bays 1, 2, 3, and 4.
2. You can install a 3.5-in, slim-high, or a 5.25-in., half-high, removable-media
drive, such as a tape backup drive, in bay 2.
3. You can only install a 3.5-in., slim-high, removable-media drive in bay 4.
4. The IntelliStation xxxx E Pro computer supports only one diskette drive, which
uses 1 MB and 2 MB diskettes.
5. Before you install a 3.5-in. drive in a 5.25-in. bay, you must attach the 5.25 in.
conversion kit, supplied with your option, to the 3.5-in drive. Refer to the
documentation that comes with the option for the conversion kit installation
instructions.
6. If you have a tape drive model, use a dry process cleaning cartridge to clean
the tape head two hours after you first use a new data cartridge. Then, clean
the tape head once a month, or after each eight hours of continuous read/write
operations, whichever occurs first. For complete details about the tape backup
drive, refer to the documentation that comes with your computer or your
backup option.
7. The electromagnetic interference (EMI) integrity and cooling of the computer
are both protected by having bays 1 through 4 covered or occupied. When you
install a drive, save the EMC shield and filler panel from the bay, in case you
later remove the drive and do not replace it with another.
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
8. For a list of supported options for your computer, refer to
http://www.ibm.com/pc/support on the World Wide Web.
Preinstallation steps (all bays)
Before you install drives in your computer, verify that you have all the cables and
other equipment specified in the documentation that comes with the drive. You
might also need to perform certain preinstallation activities. Some of the steps are
required only during the initial installation of an option.
1. Read “Safety information” on page 113, “Handling electrostatic
discharge-sensitive devices” on page 116, and the documentation that comes
with your drive.
2. Choose the bay in which you want to install the drive.
3. Check the instructions that come with the drive to see if you need to set any
switches or jumpers on the drive. If you are installing a SCSI device, be sure to
set the SCSI ID for that device.
Installing a drive in bay 2 or 4
Complete the following steps to install a drive in bay 2 or 4.
Attention: When you handle ESD-sensitive devices, take precautions to avoid
damage from static electricity, see “Handling electrostatic discharge-sensitive
devices” on page 116.
1. Review the safety precautions listed in “Safety information” on page 113 and
read the information in “Preinstallation steps (all bays)”.
2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down
your operating system.
3. Turn off the computer and attached devices and disconnect all external cables
and power cords; then, remove the side cover. See “Removing the side cover”
on page 48 for details.
4. Use a screwdriver to pry the filler panel and EMC shield away from the
computer.
Note: If you are installing a drive that is a laser product, observe the
following safety precaution:
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters)
are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could result in
exposure to hazardous laser radiation. There are no serviceable parts inside the device.
v Use of controls or adjustments or performance of procedures other than those specified
herein might result in hazardous radiation exposure.
Chapter 5. Installing options Type 6836, 6846
55
Danger
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the
following. Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
EMC shield
Filler panel
5. Touch the static-protective bag containing the drive to any unpainted metal
surface on the computer; then, remove the drive from the bag and place it on
a static-protective surface.
6. Set any jumpers or switches on the drive according to the documentation that
comes with the drive.
7. If you are installing a 5.25-in drive in bay 2, push the drive into the bay; then,
use the two screws to attach the drive to the drive cage.
8. If you are installing a 3.5-in drive in bay 2, you must attach the 5.25-in
conversion kit, supplied with your option, to the 3.5-in drive.
Note: You can only install a 3.5-in device in bay 4.
9. If the drive is an IDE device, plug one connector of the IDE signal cable into
the back of the drive and the other end of the cable into the IDE connector
(IDE1) on the system board. For the location of the IDE connectors, see
“System board internal cable connectors” on page 32.
10.
If the drive is a SCSI device, plug one connector of the SCSI signal cable into
the back of the drive and the other end of the cable into the SCSI adapter. See
“Installing a SCSI adapter (some models)” on page 52 for details.
Note: Make sure to route the signal cable so that it does not block the air flow
to the rear of the drives or over the microprocessor.
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
11. Connect one of the power cables from the power supply into the back of the
drive. The connectors are keyed and can be inserted only one way.
12. If you have other options to install or remove, do so now.
13. Reinstall the side cover, see “Installing the cover” on page 61 for details.
14. Reconnect the external cables and power cords; then, turn on the attached
devices and the computer.
Installing a hard disk drive in bay 5, 6, or 7
Complete the following steps to install a hard disk drive in bay 5, 6, or 7.
Drive cage retention tab
Drive cage release tab
1. Review the safety precautions listed in “Safety information” on page 113 and
read the information in “Preinstallation steps (all bays)” on page 55.
2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down
your operating system.
3. Turn off the computer and attached devices and disconnect all external cables
and power cords; then, remove the cover. See “Removing the side cover” on
page 48 for details).
4. Remove the support bracket assembly and disconnect the fan cable from the
connector (SYSFA3) on the system board. See “Removing the support bracket
assembly” on page 48 for removal instructions.
5. Access the drive cage.
a. If your computer has hard disk drives installed in the drive cage,
disconnect the power and signal cables from the rear of the drives.
b. Rotate the drive cage out of the computer until it locks into place over the
drive cage retention tab.
Note: Before you install a hard disk drive, ensure that the drive cage locks
into place over the drive cage retention tab by pressing on the side
of the drive cage.
Chapter 5. Installing options Type 6836, 6846
57
6. Remove the guide rails from the drive cage. Attach the blue, plastic guide
rails to the sides of the drive using the screws provided.
7. Slide the drive into the drive cage until the plastic tabs on the guide rails lock
into place in the drive cage.
8. Lift the drive cage up and press in on the drive cage release tab; then, rotate
the cage back into the computer.
Note: Clear any cables that might impede the replacement of the drive cage.
9. Connect the power and signal cables to the rear of each drive.
Note: Make sure to route the signal cable so that it does not block the air flow
to the rear of the drives or over the microprocessor.
10. If you have other options to install or remove, do so now.
11. Reinstall the support bracket assembly and reconnect the fan cable to the
connector (SYSFA3) on the system board. See “Removing the support bracket
assembly” on page 48 for removal instructions.
12. Reinstall the side cover, see “Installing the cover” on page 61 for details.
13. Reconnect the external cables and power cords; then, turn on the attached
devices and the computer.
For a list of supported options for your computer, refer to
http://www.ibm.com/pc/us/compat on the World Wide Web.
Installing memory modules
Adding memory to your computer is an easy way to make programs run faster.
You can increase the amount of memory in your computer by installing options
called memory modules. Each module contains one industry-standard, dual in-line
memory module (DIMM). Your computer uses a noninterleaved memory
configuration.
Your computer comes with a DIMM installed on the system board in DIMM slot 1.
Notes:
1. When installing additional memory modules, install the second memory
module in DIMM slot 2, and the third in DIMM slot 3. (See the illustration in
this section for memory connector locations.)
2. Your IntelliStation xxxx E Pro computer supports 64 MB, 128 MB, 256 MB, and
512 MB DIMMs. Your computer supports a minimum of 64 MB and a
maximum of 1.5 GB of system memory. Go to
http://www.ibm.com/pc/support for a list of memory modules for use with
your computer.
3. Installing or removing DIMMs changes the configuration information in the
computer. Therefore, after installing or removing a DIMM, you must change
and save the new configuration information by using the Configuration/Setup
Utility program. When you restart the computer, the system displays a message
indicating that the memory configuration has changed. Start the
Configuration/Setup Utility program and select Save Settings. See “Using the
Configuration/Setup Utility program” on page 23 for more information.
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Note: The illustrations in this document might differ slightly from your hardware.
DIMM connector 1
DIMM connector 2
DIMM connector 3
Retaining clip
Complete the following steps to install a DIMM:
Attention: When you handle ESD-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, see “Handling
electrostatic discharge-sensitive devices” on page 116.
1. Review the safety precautions listed in “Safety information” on page 113.
2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down
your operating systems.
3. Turn off the computer and attached devices and disconnect all external cables
and power cords; then, remove the cover (see “Removing the side cover” on
page 48 for details).
4. Remove the support bracket assembly and disconnect the fan cable from the
connector (SYSFA3) on the system board. See “Removing the support bracket
assembly” on page 48 for removal instructions.
5. Touch the static-protective package containing the DIMM to any unpainted
metal surface on the computer. Then, remove the DIMM from the package.
6. Install the DIMM:
7.
a. If you are installing a DIMM in slot 1, remove the AGP adapter.
You only have to remove the AGP adapter if you are replacing the DIMM
in slot 1. See “System and PCI extender board options connectors” on
page 32 for the location of the AGP slot. See “Installing an adapter” on
page 51 for details about removing the AGP adapter.
b. Open the retaining clip on each end of the DIMM slot. Turn the DIMM so
that the pins align correctly with the connector.
Chapter 5. Installing options Type 6836, 6846
59
Note: To avoid breaking the retaining clips or damaging the DIMM
connectors, open and close the clips gently.
c. Insert the DIMM into the connector by aligning the DIMM edges with the
slots at each end of the DIMM connector. Firmly press the DIMM straight
down into the connector by applying pressure on both ends of the DIMM
simultaneously. Be sure that the retaining clips snap into the locked
position when the DIMM is firmly seated in the connector.
d. If a gap exists between the DIMM and the retaining clips, the DIMM has
not been correctly installed. In this case, open the retaining clips and
remove the DIMM; then, reinsert the DIMM.
8. If you removed the AGP adapter, reinstall it now, see “Installing an adapter”
on page 51.
9. If you have other options to install or remove, do so now.
10. Replace the support bracket assembly and reconnect the fan cable to the
connector (SYSFA3) on the system board. See “Removing the support bracket
assembly” on page 48 for removal instructions.
11. Replace the side cover, see “Installing the cover” on page 61.
12. Reconnect the external cables and power cords, and turn on the attached
devices and the computer.
If you want to remove a DIMM, reverse the steps.
Installing a security U-bolt
To help prevent hardware theft, you can add a security U-bolt and cable to your
computer. After you add the security cable, make sure that it does not interfere
with other cables that are connected to the computer.
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Complete the following steps to install the U-bolt:
1. Review the safety precautions listed in “Safety information” on page 113.
2. Remove any media (diskettes, CDs, or tapes) from the drives and shut down
your operating system.
3. Turn off the computer and attached devices, and disconnect all external cables
and power cords; then, remove the cover (see “Removing the side cover” on
page 48 for details).
Use a screwdriver to remove the two metal knockouts.
Insert the U-bolt through the rear panel; then, attach and tighten the nuts.
If you have other options to install or remove, do so now.
Replace the side cover, see “Installing the cover”.
Thread the cable through the U-bolt and around an object that is a part of or
permanently secured to the building structure or foundation, and from which it
cannot be removed; then, fasten the cable ends together with a lock.
9. Reconnect the external cables and power cords, and turn on the attached
devices and the computer.
4.
5.
6.
7.
8.
Installing the cover
The following information describes the cover installation procedure.
Note: The illustrations in this document might differ slightly from your hardware.
Note: If you removed the support bracket assembly after you removed the cover,
reinstall it before you install the cover. See “Removing the support bracket
assembly” on page 48 for details.
Chapter 5. Installing options Type 6836, 6846
61
Complete the following steps to install the computer cover:
1. Clear any cables that might impede the replacement of the cover.
2. Install the side cover by placing it into position on the computer. Close the
cover release latch to secure the cover in place.
3. Lock the cover.
4. If you have not done so already, make sure that the two front stabilizing feet
are rotated outward so that they properly support the computer. Rotate each
individual foot outward 90 degrees.
5. Reconnect the external cables and power cords to the computer; then, plug the
power cords into electrical outlets.
6. Turn on the attached devices; then, turn on the computer.
Connecting external options
You can attach a SCSI storage expansion enclosure to your computer.
Installation procedure
To attach an external device:
1. Read “Before you begin” on page 29 and the documentation that comes with
your options.
2. Be sure your computer and all attached devices are turned off.
3. Follow the instructions that come with the option to prepare it for installation
and to connect it to the computer.
Note: If you are attaching a SCSI device, see “Ultra 3/160 SCSI connector
(some models)” on page 66 for SCSI ID and cabling information.
Input/Output ports Types 6836 and 6846
This section provides information about the I/O connectors on the rear of your
computer. These connectors include the following:
v
v
v
v
v
One mouse
One keyboard
One parallel
Two serial
One Ethernet
v Two USB
v Line out
v
v
v
v
v
Line in
Mic
MIDI
One video
One Ultra 3/160 SCSI (some models)
Mouse connector
The system board has one mouse connector that supports a mouse or other
pointing device. The mouse connector is located on the rear of your computer, see
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
“I/O connector/port locations - Type 6846 and 6836” on page 30 for its location.
6
5
4
3
2
1
Keyboard connector
There is one keyboard connector on the rear of your computer, see “I/O
connector/port locations - Type 6846 and 6836” on page 30 for its location.
Note: If you attach a standard (non-USB) keyboard to the keyboard connector, the
USB connectors and devices will be disabled during the power-on self-test.
6
5
4
3
2
1
Parallel connector
Your computer has one parallel connector. This connector supports three standard
Institute of Electrical and Electronics Engineers (IEEE) 1284 modes of operation:
standard parallel port (SPP), enhanced parallel port (EPP), and extended capability
port (ECP).
Viewing or changing the connector assignments
You can use the built-in Configuration/Setup Utility program to configure the
parallel connector as bidirectional; that is, so that data can be both read from and
written to a device. In bidirectional mode, the computer supports the ECP and EPP
modes.
Complete the following steps to view or change the parallel-connector assignment:
1. Restart the computer and watch the monitor screen.
2. When the message Press F1 for Configuration/Setup appears, press F1.
3. When the Configuration/Setup Utility menu appears, select Devices & I/O
Ports; then, press Enter.
4. Select the parallel connector; then, use the arrow keys to advance through the
settings available.
Note: When you configure the parallel connector as bidirectional, use an IEEE
1284-compliant cable. The cable must not exceed 3 meters (9.8 feet).
5. Press Esc twice to return to the Configuration/Setup main menu; then, select
Save & Exit Setup to exit from the Configuration/Setup Utility main menu.
Parallel connector
There is a 25-pin, female D-shell parallel connector on the rear of your computer,
see “I/O connector/port locations - Type 6846 and 6836” on page 30 for the
location of this connector.
13
25
1
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Chapter 5. Installing options Type 6836, 6846
63
Serial connector
Your computer has two standard serial connectors: serial connector A and serial
connector B.
Some application programs require specific connectors, and some modems function
properly only at certain communication connector addresses. You might need to
use the Configuration/Setup Utility program to change communication connector
address assignments to prevent or resolve address conflicts.
Viewing or changing the serial-connector assignments
Complete the following steps to view or change the serial-connector assignments:
1. Restart the computer and watch the monitor screen.
2. When the message Press F1 for Configuration/Setup appears, press F1.
3. When the Configuration/Setup Utility menu appears, select Devices & I/O
Ports; then, press Enter.
4. Select the serial connector; then, use the arrow keys to advance through the
available settings.
5. Press Esc twice to return to the Configuration/Setup Utility main menu; then,
select Save & Exit Setup to exit from the Configuration/Setup Utility main
menu.
Serial connectors
There are two 9-pin, male D-shell serial connectors located on the rear of your
computer, see “I/O connector/port locations - Type 6846 and 6836” on page 30 for
their locations.
5
1
6
9
Ethernet connector
Your computer comes with an integrated Ethernet controller. This controller
provides an interface for connecting to 10-Mbps or 100-Mbps networks and
provides full-duplex capability, which enables simultaneous transmission and
reception of data on the Ethernet LAN.
To access the Ethernet connector, attach a Category 3, 4 or 5 unshielded
twisted-pair (UTP) cable to the RJ-45 connector on the rear of your computer, see
“I/O connector/port locations - Type 6846 and 6836” on page 30.
Note: The 100BASE-TX Fast Ethernet standard requires that the cabling in the
network be Category 5.
Configuring the Ethernet controller
When you connect your computer to the network, the Ethernet controller
automatically detects the data-transfer rate (10 Mbps or 100 Mbps) on the network
and then sets the controller to operate at the appropriate rate. In addition, if the
Ethernet connector that your computer is connected to supports auto-negotiation,
the Ethernet controller will set the appropriate duplex state. That is, the Ethernet
controller will adjust to the network data rate, whether the data rate is standard
Ethernet (10BASE-T), Fast Ethernet (100BASE-TX), half duplex (HDX), or FDX. The
controller supports HDX and FDX modes at both speeds.
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
The Ethernet controller is integrated on the system board. You do not need to set
any jumpers or configure the controller for your operating system before you use
the Ethernet controller. However, you must install a device driver to enable your
operating system to address the Ethernet controller. The device drivers are
provided on the preloaded software and the Device Drivers and IBM Enhanced
Diagnostics CD.
Ethernet connector
There is an RJ-45 connector on the rear of the computer, see “I/O connector/port
locations - Type 6846 and 6836” on page 30 for the location of this connector.
8
1
Universal Serial Bus connectors
Your computer has two Universal Serial Bus (USB) connectors, which are
configured automatically. USB is an serial interface standard for telephony and
multimedia devices. It uses Plug and Play technology to determine the type of
device that is attached to the connector.
Notes:
1. If you attach a standard (non-USB) keyboard to the keyboard connector, the
USB connectors and devices will be disabled during the power-on self-test.
2. If you install a USB keyboard that has a mouse connector, the USB keyboard
emulates a mouse, and you will not be able to disable the mouse settings in the
Configuration/Setup Utility program.
USB cables and hubs
You need a 4-pin cable to connect devices to USB 2 or USB 3. If you plan to attach
more than two USB devices, you must use a hub to connect the devices. The hub
provides multiple connectors for attaching additional external USB devices.
USB technology transfers data at up to 12 megabits-per-second (Mbps) with a
maximum of 127 external devices and a maximum signal distance of five meters
(16 ft.) per segment.
USB connectors
There are two USB connectors on the rear of the computer for attaching USB
compatible devices, see “I/O connector/port locations - Type 6846 and 6836” on
page 30 for the location of the USB connectors.
1
4
Audio connectors
The audio connectors are used to connect external audio equipment to your
computer, see “I/O connector/port locations - Type 6846 and 6836” on page 30 for
Chapter 5. Installing options Type 6836, 6846
65
the location of these connectors.
Line
out
Line
in
Mic
Line out
This connector is used to send audio signals from the computer to external devices,
such as powered speakers with built-in amplifiers, headphones, multimedia
keyboards, or the audio Line in connector on a stereo system.
Line in
This connector is used to accept audio signals from external devices, such as line
output from a stereo, television, or musical instrument into the computer sound
system.
Mic
This connector is used to connect a microphone to your computer when you want
to record voice or other sounds on the hard disk drive. It can also be used by
speech recognition software.
MIDI connector
The musical instrument digital interface (MIDI) connector allows your computer to
interact with musical instruments and other musical equipment. You might use the
MIDI connector as an interface between your computer and a synthesizer to edit
and store sound information for the synthesizer on the computer, see “I/O
connector/port locations - Type 6846 and 6836” on page 30 for the location of the
MIDI connector.
8
1
15
9
Video connector
Your computer uses an AGP adapter located in the AGP slot on the system board.
There is a 15-pin analog video connector located on the rear of your computer. See
“I/O connector/port locations - Type 6846 and 6836” on page 30 for the location of
this connector.
5
1
15
11
Ultra 3/160 SCSI connector (some models)
Some IntelliStation xxxx E Pro computer models come with a SCSI adapter, which
supports an Ultra 3/160/MB SCSI internal channel in a full-featured PCI
2.1-/2.2-compliant bus master package. This configuration supports a zero wait
state, 32-bit memory transfers at 160 Mbytes/second, when LVD SCSI peripherals
are attached. This channel supports up to 15 SCSI devices. In addition, this adapter
uses:
v Double-transition clocking to achieve high transfer rates
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
v Domain name validation to negotiate compatible data transfer speeds with each
device
v Cyclic-redundancy checking, instead of the usual parity checking, to significantly
improve data reliability
SCSI cabling requirements
You can install two internal SCSI devices using the SCSI signal cable that comes
with your computer. If you plan to attach external SCSI devices, you must order
additional SCSI cables. To select and order the correct cables for use with external
devices, contact your IBM reseller or IBM marketing representative. To receive
indication of SCSI hard-disk drive activity, you must also connect the SCSI adapter
to the SCSI LED (J3) connector on the system board. See “System and PCI extender
board options connectors” on page 32 for the location of the SCSI connector.
For information about the maximum length of a SCSI cable between the terminated
ends of the cable, refer to the American National Standards Institute (ANSI) SCSI
standards. Adhering to these standards will help ensure that your computer
operates correctly.
Setting SCSI IDs
Each SCSI device connected to a SCSI controller must have a unique SCSI ID. This
ID enables the SCSI controller to identify the device and ensure that different
devices on the same SCSI channel do not attempt to transfer data simultaneously.
SCSI devices that are connected to different SCSI channels can have duplicate SCSI
IDs.
To install external SCSI devices, you must first install an optional SCSI PCI
adapter. Refer to the information that is provided with the device for instructions
to set its SCSI ID.
With a SCSI adapter installed in your computer, you can use its 68-pin SCSI
connector to connect different types of SCSI devices.
34
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68
35
Chapter 5. Installing options Type 6836, 6846
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Chapter 6. FRU information (service only)
Removing a microprocessor Types 6836
Installing a microprocessor . . . .
Type 6836 removals. . . . . . .
Drive cage removal . . . . . .
Adapter retainer removal . . . .
System board removal . . . . .
Power supply removal. . . . .
Speaker/fan bracket removal . .
Baffle duct removal . . . . . .
Processor fansink removal . . .
Control panel assembly removal .
and 6846 .
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76
Type 6846 removals. . . . . . . .
Handle assembly removal . . . .
Front bezel removal . . . . . .
Bezel release latch removal . . . .
Adapter retainer removal . . . . .
Top/side cover removal . . . . .
Hard drive cage removal . . . . .
System board removal . . . . . .
Power supply removal. . . . . .
Speaker/fan assembly removal . . .
LED/power switch assembly removal
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84
85
86
This section covers the service removals for the Type 6836 and Type 6846
computers.
Note: This section is for trained servicers
Removing a microprocessor Types 6836 and 6846
You can replace a microprocessor with either one with the same processor speed or
upgrade to a higher speed.
Lever
Microprocessor
connector
Microprocessor
Heat sink
Heat sink
retainer
Microprocessor
orientation indicator
Do the following to remove an 866 MHz or lower microprocessor:
Attention: When you handle ESD-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, refer to the
following Web site, http://www.ibm.com/ and use a search term of ESD.
1. Review the safety precautions listed in “Safety information” on page 113.
© Copyright IBM Corp. 2000
69
2. Turn off the computer and attached devices and disconnect all external cables
and power cords; then, remove the cover for Type 6836 (see “Removing the
computer cover” on page 35 or for Type 6846 “Removing the side cover” on
page 48 for details).
3. To remove the processor fansink see “Processor fansink removal” on page 76 for
Type 6846 or see “Processor fansink removal” on page 76 for Type 6836.
4. Firmly grasp the heat sink and lift it off the microprocessor. Store the device in
a safe, clean place with the bottom side up. The thermal material on the heat
sink must stay clean if you intend to reuse the device in the future.
5. Lift up the release lever and remove the microprocessor from the connector.
Store the microprocessor in a static-protective bag for possible future use.
6. If you are installing a new microprocessor, continue with step 4 in the Installing
a new microprocessor section.
Lever
Microprocessor
connector
Microprocessor
Fan sink
Fan-sink
retainer
Microprocessor
orientation indicator
Do the following to remove a 933 MHz microprocessor:
Attention: When you handle ESD-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, refer to the
following Web site, http://www.ibm.com/ and use a search term of ESD.
1. Review the safety precautions listed in “Safety information” on page 113.
2. Turn off the computer and attached devices and disconnect all external cables
and power cords; then, remove the cover for Type 6836 (see “Removing the
computer cover” on page 35 or for Type 6846 “Removing the side cover” on
page 48 for details).
3. Insert a small, flat-bladed screwdriver into the tab on the fan-sink retainer.
4. Press the screwdriver down and in to remove the fan-sink retainer from the fan
sink.
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
5. Firmly grasp the heat sink and lift it off the microprocessor. Store the device in
a safe, clean place with the bottom side up. The thermal material on the fan
sink must stay clean if you intend to reuse the device in the future.
6. Disconnect the fan-sink power cable from the microprocessor fan-sink
connector (CPUFA1) on the system board. See “System board internal cable
connectors” on page 32 for the location of the microprocessor fan-sink
connector.
7. Lift up the release lever and remove the microprocessor from the connector.
Store the microprocessor in a static-protective bag for possible future use.
8. If you are installing a new microprocessor, continue with step 4 in the
following section.
Installing a microprocessor
Do the following to install a microprocessor:
Attention: When you handle ESD-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, refer to the
following IBM Web site, http://www.ibm.com/ and use a search term of ESD.
1. Review the safety precautions listed in “Safety information” on page 113.
2. Turn off the computer and attached devices and disconnect all external cables
and power cords; then, remove the cover for Type 6836 (see “Removing the
computer cover” on page 35 or for Type 6846 “Removing the side cover” on
page 48 for details).
3. Install the microprocessor:
a. Touch the static-protective package containing the new microprocessor to
any unpainted metal surface on the computer; then, remove the
microprocessor from the package.
b. Lift up on the microprocessor release lever to unlock the microprocessor
connector.
c. Orient the microprocessor over the microprocessor connector as shown in
the following illustration. Carefully press the microprocessor into the
connector.
Lever
Microprocessor
connector
Microprocessor
Microprocessor
orientation indicator
Note: Do not use excessive force when pressing the microprocessor into the
connector.
4. Push the microprocessor release lever down to lock the microprocessor into the
connector.
Chapter 6. FRU information (service only)
71
5. Do the following to install the heat sink on an 866 MHz or lower
microprocessor:
a. Peel the plastic protective strip off the bottom of the heat sink. Make sure
the square of thermal material is still on the bottom of the heat sink; if not,
replace the heat sink.
b. Align and place the heat sink on top of the microprocessor.
c. Align and place the clip over the heat sink, then snap it into place.
6. Do the following to install the fan sink on a 933 MHz microprocessor.
a. Peel the plastic protective strip off the bottom of the heat sink. Make sure
the square of thermal material is still on the bottom of the heat sink; if not,
replace the heat sink.
b. Align and place the fan sink on top of the microprocessor.
c. Align and push the fan-sink retainer through the groove in the center of the
fan sink.
d. Insert a small, flat-bladed screwdriver into the tab on the fan-sink retainer.
e. Press the screwdriver down and in to snap the fan-sink retainer into place.
f. Connect the fan-sink power cable to the microprocessor fan-sink connector
(CPUFA1) on the system board. See “System board internal cable
connectors” on page 32 for the location of the microprocessor fan-sink
connector.
7. If you have other options to install or remove, do so now; otherwise, for the
Type 6846, replace the support bracket assembly. See “Installing the cover” on
page 61 for instructions on installing the cover.
Type 6836 removals
Drive cage removal
Before you begin:
v Read “Safety information” on page 113.
v Review the information in “Before you begin” on page 29.
To remove the hard drive cage, do the following:
1.
2.
3.
4.
5.
72
Power-off the computer, if it is on.
Unplug the computer.
Remove the cover (see “Removing the computer cover” on page 35).
Grasp the handle found on the top of the hard drive cage.
Pivot the cage up and lift on the handle to remove.
Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Adapter retainer removal
Before you begin:
v Read “Safety information” on page 113.
v Review the information in “Before you begin” on page 29.
To remove the adapter retainer, do the following:
1.
2.
3.
4.
5.
Power-off the computer, if it is on.
Unplug the computer.
Remove the cover (see “Removing the side cover” on page 48).
Remove all adapter cards (see “Installing an adapter” on page 51).
Grasp the adapter retainer and gently slide the top and bottom tabs out of the
notches.
System board removal
Before you begin:
v Read “Safety information” on page 113.
v Review the information in “Before you begin” on page 29.
Note: It is recommended that the computer be placed on its left side before
performing this service procedure. Rotate the feet in toward the computer so
they do not detach due to the weight of the computer.
To remove the system board, do the following:
1. Power-off the computer, if it is on.
2. Unplug the computer.
Chapter 6. FRU information (service only)
73
3. Remove the cover (see “Removing the side cover” on page 48).
4. Removing the main Bezel (see “Removing the side cover” on page 48).
5. Remove the support bracket (see “Removing the support bracket assembly” on
page 48).
6. Disconnect the cables.
7. Remove the adapter cards and both adapter retaining brackets (see “Installing
an adapter” on page 38).
8. Remove the hot-swap hard disk drive cage (see “Drive cage removal” on
page 72).
9. Remove memory modules (see “Installing memory modules” on page 43).
10. Remove microprocessors and/or terminator cards (see “Removing a
microprocessor Types 6836 and 6846” on page 69).
11. Remove screws and lift the system board out of the computer.
Power supply removal
Before you begin:
v Read “Safety information” on page 113.
v Review the information in “Before you begin” on page 29.
To
1.
2.
3.
4.
5.
remove the power supply, do the following:
Power-off the computer, if it is on.
Unplug the computer.
Remove the cover (see “Removing the side cover” on page 48).
Disconnect the power cables from the system board.
Remove the 5.25 drive cage (see “Drive cage removal” on page 72)
6. Remove the screws from the rear of the computer.
7. Gently move the power supply away from the chassis and lift it out of the
computer.
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Speaker/fan bracket removal
Before you begin:
v Read “Safety information” on page 113.
v Review the information in “Before you begin” on page 29.
To remove the fan/speaker bracket, do the following:
1.
2.
3.
4.
5.
Power-off the computer, if it is on.
Unplug the computer.
Remove the cover (see “Removing the side cover” on page 48).
Remove the front bezel (see “Front bezel removal” on page 78).
Remove all adapter cards.
6. Unplug the speaker from the system board.
7. Remove the 3.5 drive cage (see “Drive cage removal” on page 72).
8. Gently push the tabs of the fan/speaker bracket to release from the chassis; lift
it up and out of the computer.
9. Depress the tabs and slide the speaker up and out to remove.
Baffle duct removal
Before you begin:
v Read “Safety information” on page 113.
v Review the information in “Before you begin” on page 29.
Chapter 6. FRU information (service only)
75
To
1.
2.
3.
4.
remove the baffle duct, do the following:
Power-off the computer, if it is on.
Unplug the computer.
Remove the cover (see “Removing the side cover” on page 48).
Depress the tabs as shown and slide the baffle away from the back of the
computer.
Processor fansink removal
Before you begin:
v Read “Safety information” on page 113.
v Review the information in “Before you begin” on page 29.
To remove the fan, do the following:
1. Power-off the computer, if it is on.
2. Unplug the computer.
3. Remove the cover (see “Removing the side cover” on page 48).
4. Remove all adapter cards (see “Installing an adapter” on page 38).
5. Remove the four screws and lift up on the fan apparatus.
To remove the heatsink, do the following:
1.
2.
3.
4.
Power-off the computer, if it is on.
Unplug the computer.
Press down and in on the tab of the heatsink retainer clip to release the catch.
Firmly grasp the heatsink and gently lift up to remove.
Control panel assembly removal
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Before you begin:
v Read “Safety information” on page 113.
v Review the information in “Before you begin” on page 29.
To
1.
2.
3.
4.
remove the handle cap, do the following:
Power-off the computer, if it is on.
Unplug the computer.
Remove the drive cage (see “Drive cage removal” on page 72).
Remove the speaker/fan bracket (see “Speaker/fan bracket removal” on
page 75).
5. Disconnect the control panel from the system board.
6. Depress the tab and pull the control panel back away from the chassis to
remove.
Type 6846 removals
Handle assembly removal
Before you begin:
v Read “Safety information” on page 113.
v Review the information in “Before you begin” on page 29.
Note: It is recommended that the computer be placed on its left side before
performing this service procedure. Rotate the feet in toward the computer so
they do not detach due to the weight of the computer.
To
1.
2.
3.
remove the handle cap, do the following:
Power-off the computer, if it is on.
Unplug the computer.
Use a flathead screwdriver to gently press in and down on the tabs located on
the interior side wall of the handle.
4. Lift up on the handle cap to separate it from the handle support.
To
1.
2.
3.
remove the handle support, do the following:
Power-off the computer, if it is on.
Unplug the computer.
Firmly grasp the handle support and slide it away from the front bezel.
4. Lift up on the handle support to remove it from the slots in the top of the
chassis.
Chapter 6. FRU information (service only)
77
Front bezel removal
Before you begin:
v Read “Safety information” on page 113.
v Review the information in “Before you begin” on page 29.
Note: It is recommended that the computer be placed on its left side before
performing this service procedure. Rotate the feet in toward the computer so
they do not detach due to the weight of the computer.
To remove the front bezel, do the following:
1.
2.
3.
4.
Power-off the computer, if it is on.
Unplug the computer.
Remove the cover (see “Removing the side cover” on page 48).
Slide the bezel release latch forward to release the bezel.
5. Pull the bezel down and away from the chassis to remove.
Bezel release latch removal
Before you begin:
v Read “Safety information” on page 113.
v Review the information in “Before you begin” on page 29.
Note: It is recommended that the computer be placed on its left side before
performing this service procedure. Rotate the feet in toward the computer so
78
Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
they do not detach due to the weight of the computer.
To remove the bezel release latch, do the following:
1. Power-off the computer, if it is on.
2.
3.
4.
5.
6.
Unplug the computer.
Remove the cover (see “Removing the side cover” on page 48).
Remove the front bezel (see “Front bezel removal” on page 78).
Remove the handle assembly (see “Handle assembly removal” on page 77).
Remove the top/side cover (see “Top/side cover removal” on page 80).
7. Remove the four screws from the back of the computer and put them in a safe
place.
8. Using a screwdriver, gently pry the cover away from the computer in the rear
and slide the unit away from the computer.
9. Grasp the bezel release latch in the center and gently pull it back and away
from the computer.
10. Press down on the tab.
11. From the underside of the top of the chassis, grasp the bezel release latch in
the center and gently pull it back and away from the computer.
Chapter 6. FRU information (service only)
79
Adapter retainer removal
Before you begin:
v Read “Safety information” on page 113.
v Review the information in “Before you begin” on page 29.
Note: It is recommended that the computer be placed on its left side before
performing this service procedure. Rotate the feet in toward the computer so
they do not detatch due to the weight of the computer.
To remove the adapter retainer, do the following:
1. Power-off the computer, if it is on.
2. Unplug the computer.
3. Remove the cover (see “Removing the side cover” on page 48).
4. Remove all adapter cards (see “Installing an adapter” on page 38).
5. Grasp the adapter retainer and gently slide the top and bottom tabs out of the
notches.
Top/side cover removal
Before you begin:
v Read “Safety information” on page 113.
v Review the information in “Before you begin” on page 29.
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Note: It is recommended that the computer be placed on its left side before
performing this service procedure. Rotate the feet in toward the computer so
they do not detach due to the weight of the computer.
To remove the top/side cover, do the following:
1. Power-off the computer, if it is on.
Unplug the computer.
Remove the cover (see “Removing the side cover” on page 48).
Remove the front bezel (see “Front bezel removal” on page 78).
Remove the handle assembly (see “Handle assembly removal” on page 77).
Remove the four screws from the back of the computer and put them in a safe
place.
7. Using a screwdriver, gently pry the cover away from the computer in the rear
and slide the unit away from the computer.
2.
3.
4.
5.
6.
Chapter 6. FRU information (service only)
81
Hard drive cage removal
Before you begin:
v Read “Safety information” on page 113.
v Review the information in“Before you begin” on page 29.
Note: It is recommended that the computer be placed on its left side before
performing this service procedure. Rotate the feet in toward the computer so
they do not detatch due to the weight of the computer.
To remove the hot-swap hard disk drive, do the following:
1.
2.
3.
4.
Power-off the computer, if it is on.
Unplug the computer.
Remove the front bezel (see “Processor fansink removal” on page 76).
Remove the cover (see “Removing the side cover” on page 48).
5. Remove the support bracket (see “Removing the support bracket assembly” on
page 48).
6. Remove any hard disk drives or drive fillers from the drives.
7. Disconnect the hard disk drive cables from the system board.
8. Remove the screws from the front of the hard disk drive cage.
9. Move the cage slightly in and up until it is free of the chassis and lift it out of
the computer.
Note: Take care not to dislodge the memory when you remove the cage.
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
System board removal
Before you begin:
v Read “Safety information” on page 113.
v Review the information in “Before you begin” on page 29.
Note: It is recommended that the computer be placed on its left side before
performing this service procedure. Rotate the feet in toward the computer so
they do not detatch due to the weight of the computer.
To remove the system board, do the following:
1. Power-off the computer, if it is on.
2. Unplug the computer.
3. Remove the cover (see “Removing the side cover” on page 48).
4. Removing the main bezel (see “Front bezel removal” on page 78).
5. Remove the support bracket (see “Removing the support bracket assembly” on
page 48).
6. Disconnect the cables.
7. Remove the adapter cards and both adapter retaining brackets (see “Installing
an adapter” on page 38).
8. Remove the hot-swap hard disk drive cage (see “Hard drive cage removal” on
page 82).
9. Remove memory modules (see “Installing memory modules” on page 43).
10. Remove microprocessors and/or terminator cards (see “Removing a
microprocessor Types 6836 and 6846” on page 69).
11. Remove screws and lift the system board out of the computer.
Chapter 6. FRU information (service only)
83
Power supply removal
Before you begin:
v Read “Safety information” on page 113.
v Review the information in “Before you begin” on page 29.
Note: It is recommended that the computer be placed on its left side before
performing this service procedure. Rotate the feet in toward the computer so
they do not detatch due to the weight of the computer.
To
1.
2.
3.
4.
5.
remove the power supply, do the following:
Power-off the computer, if it is on.
Unplug the computer.
Remove the cover (see “Removing the side cover” on page 48).
Disconnect the power cables from the system board.
Remove the screws from the rear of the computer.
6. Gently move the power supply away from the chassis and lift it out of the
computer.
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Speaker/fan assembly removal
Before you begin:
v Read “Safety information” on page 113.
v Review the information in “Before you begin” on page 29.
Note: It is recommended that the computer be placed on its left side before
performing this service procedure. Rotate the feet in toward the computer so
they do not detatch due to the weight of the computer.
To
1.
2.
3.
remove the speaker, do the following:
Power-off the computer, if it is on.
Unplug the computer.
Remove the cover (see “Removing the side cover” on page 48).
4. Remove the front bezel (see “Front bezel removal” on page 78).
5. Remove the support bracket (see “Removing the support bracket assembly” on
page 48).
6. Remove all adapter cards.
Chapter 6. FRU information (service only)
85
7. Unplug the speaker from the system board.
8. Gently push the tabs of the I/O card retainer assembly in to release; lift it up
and out of the computer.
9. Slide the speaker up and out of the computer.
LED/power switch assembly removal
Before you begin:
v Read “Safety information” on page 113.
v Review the information in “Before you begin” on page 29.
Note: It is recommended that the computer be placed on its left side before
performing this service procedure. Rotate the feet in toward the computer so
they do not detatch due to the weight of the computer.
To remove the button kit, do the following:
1. Power-off the computer, if it is on.
2. Unplug the computer.
3. Remove the cover (see “Removing the side cover” on page 48).
4. Remove the front bezel (see “Front bezel removal” on page 78).
5. Remove the hot-swap hard disk drive (see “Hard drive cage removal” on
page 82).
6. Disconnect the cable of the button kit from the system board.
7. Place a screwdriver against the bottom release latch of the button kit and gently
press upward and slide the latch through the aperture.
8. Gently pinch together the upper release latches and slide the latches through
the aperture and remove the button kit.
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Chapter 7. Symptom-to-FRU index
Diagnostic error codes . . . . . . . . . . . 87
Ethernet controller messages . . . . . . . . 103
NDIS 4.0 (Windows NT and 2000) driver
messages . . . . . . . . . . . . . . 103
NDIS Ethernet teaming messages.
Undetermined problems . . . . .
.
.
.
.
.
.
.
.
. 104
. 106
Refer to the following diagnostic error codes when using the diagnostic tests. See
Chapter 3, “Diagnostics” on page 13 for the specific type for information about the
Diagnostic programs.
In the following index, X can represent any number.
Diagnostic error codes
Diagnostic Error Code
FRU/Action
000-000-XXXBIOS Test Passed
1. No action
000-002-XXXBIOS Timeout
1. Flash the system
2. System board
000-024-XXXBIOS Addressing test failure
1. Flash the system
2. System board
000-025-XXXBIOS Checksum Value error
1. Flash the system
2. Boot block
3. System board
000-026-XXXFLASH data error
1. Flash the system
2. Boot block
3. System board
000-027-XXXBIOS Configuration/Setup error 1. Run Setup
2. Flash the system
3. Boot block
4. System board
000-034-XXXBIOS Buffer Allocation failure
1. Reboot the system
2. Flash the system
3. Run memory test
4. System board
000-035-XXXBIOS Reset Condition detected
1. Flash the system
2. System board
000-036-XXXBIOS Register error
1. Flash the system
2. Boot block
3. System board
000-038-XXXBIOS Extension failure
1. Flash the system
2. Adapter card
3. System board
© Copyright IBM Corp. 2000
87
Diagnostic Error Code
FRU/Action
000-039-XXXBIOS DMI data error
1. Flash the system
2. System board
000-195-XXXBIOS Test aborted by user
1. Information
2. Re-start the test, if necessary
000-196-XXXBIOS test halt, error threshold
exceeded
1. Press F3 to review the log file
000-197-XXXBIOS test warning
1. Make sure the component that is called
out is connected and/or enabled
2. Re-start the test to reset the log file
2. Re-run test
3. Component that is called out in warning
statement
4. Component under test
000-198-XXXBIOS test aborted
1. If a component is called out, make sure
it is connected and/or enabled
2. Flash the system and re-test
3. Go to the ″Undetermined problems″
section
000-199-XXXBIOS test failed, cause unknown 1. Go to the ″Undetermined problems″
section
2. Flash the system and re-test
3. Replace component under function test
000-250-XXXBIOS APM failure
1. Flash the system
2. System board
000-270-XXXBIOS ACPI failure
1. Flash the system
2. System board
001-000-XXXSystem Test Passed
1. No action
001-00X-XXXSystem Error
1. System board
001-01X-XXXSystem Error
1. System board
001-024-XXXSystem Addressing test failure
1. System board
001-025-XXXSystem Checksum Value error
1. Flash the system
2. System board
001-026-XXXSystem FLASH data error
1. Flash the system
2. System board
001-027-XXXSystem Configuration/Setup
error
1. Run Setup
2. Flash the system
3. System board
001-032-XXXSystem Device Controller failure 1. System board
001-034-XXXSystem Device Buffer Allocation 1. Reboot the system
failure
2. Flash the system
3. Run memory test
4. System board
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Diagnostic Error Code
FRU/Action
001-035-XXXSystem Device Reset condition
detected
1. System board
001-036-XXXSystem Register error
1. System board
001-038-XXXSystem Extension failure
1. Adapter card
2. System board
001-039-XXXSystem DMI data structure error 1. Flash the system
2. System board
001-040-XXXSystem IRQ failure
1. Power-off/on system and re-test
2. System board
001-041-XXXSystem DMA failure
1. Power-off/on system and re-test
2. System board
001-195-XXXSystem Test aborted by user
1. Information
2. Re-start the test, if necessary
001-196-XXXSystem test halt, error threshold 1. Press F3 to review the log file
exceeded
2. Re-start the test to reset the log file
001-197-XXXSystem test warning
1. Make sure the component that is called
out is connected and/or enabled
2. Re-run test
3. Component that is called out in warning
statement
4. Component under test
001-198-XXXSystem test aborted
1. If a component is called out, make sure
it is connected and/or enabled
2. Flash the system and re-test
3. Go to the ″Undetermined problems″
section
001-199-XXXSystem test failed, cause
unknown
1. Go to the ″Undetermined problems″
section
2. Flash the system and re-test
3. Replace component under function test
001-250-XXXSystem ECC error
1. System board
001-254-XXX 001-255-XXX 001-256-XXX
001-257-XXXSystem DMA error
1. System board
001-260-XXX 001-264-XXXSystem IRQ error
1. System board
001-268-XXXSystem IRQ1 failure
1. Device on IRQ1
2. System board
001-269-XXXSystem IRQ2 failure
1. Device on IRQ2
2. System board
001-270-XXXSystem IRQ3 failure
1. Device on IRQ3
2. System board
001-271-XXXSystem IRQ4 failure
1. Device on IRQ4
2. System board
Chapter 7. Symptom-to-FRU index
89
Diagnostic Error Code
FRU/Action
001-272-XXXSystem IRQ5 failure
1. Device on IRQ5
2. System board
001-273-XXXSystem IRQ6(diskette drive)
failure
1. Diskette Cable
2. Diskette drive
3. System board
001-274-XXXSystem IRQ7 failure
1. Device on IRQ7
2. System board
001-275-XXXSystem IRQ8 failure
1. Device on IRQ8
2. System board
001-276-XXXSystem IRQ9 failure
1. Device on IRQ9
2. System board
001-277-XXXSystem IRQ10 failure
1. Device on IRQ10
2. System board
001-278-XXXSystem IRQ11 failure
1. Device on IRQ11
2. System board
001-279-XXXSystem IRQ12 failure
1. Device on IRQ12
2. System board
001-280-XXXSystem IRQ13 failure
1. Device on IRQ13
2. System board
001-281-XXXSystem IRQ14(hard disk drive)
failure
1. Hard disk drive cable
2. Hard disk drive
3. System board
001-282-XXXSystem IRQ15 failure
1. Device on IRQ15
2. System board
001-286-XXX 001-287-XXX
001-288-XXXSystem Timer failure
1. System board
001-292-XXXSystem CMOS RAM error
1. Run Setup and re-test
2. System board
001-293-XXXSystem CMOS Battery
1. Battery
2. System board
001-298-XXXSystem RTC date/time update
failure
1. Flash the system
001-299-XXXSystem RTC periodic interrupt
failure
1. System board
001-300-XXXSystem RTC Alarm failure
1. System board
001-301-XXXSystem RTC Century byte error
1. Flash the system
2. System board
2. System board
005-000-XXXVideo Test Passed
1. No action
005-00X-XXXVideo error
1. Video card, if installed
2. System board
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Diagnostic Error Code
FRU/Action
005-010-XXX 005-011-XXX 005-012-XXX
005-013-XXXVideo Signal failure
1. Video card, if installed
2. System board
005-016-XXXVideo Simple Pattern test failure 1. Video Ram
2. Video card, if installed
3. System board
005-024-XXXVideo Addressing test failure
1. Video card, if installed
2. System board
005-025-XXXVideo Checksum Value error
1. Video card, if installed
2. System board
005-027-XXXVideo Configuration/Setup
error
1. Run Setup
2. Video drivers update
3. Video card, if installed
4. System board
005-031-XXXVideo Device Cable failure
1. Video cable
2. Monitor
3. Video card, if installed
4. System board
005-032-XXXVideo Device Controller failure
1. Video card, if installed
2. System board
005-036-XXXVideo Register error
1. Video card, if installed
2. System board
005-038-XXXSystem BIOS extension failure
1. Video card, if installed
2. System board
005-040-XXXVideo IRQ failure
1. Video card, if installed
2. System board
005-195-XXXVideo Test aborted by user
1. Information
2. Re-start the test, if necessary
005-196-XXXVideo test halt, error threshold
exceeded
1. Press F3 to review the log file
005-197-XXXVideo test warning
1. Make sure the component that is called
out is connected and/or enabled
2. Re-start the test to reset the log file
2. Re-run test
3. Component that is called out in warning
statement
4. Component under test
005-198-XXXVideo test aborted
1. If a component is called out, make sure
it is connected and/or enabled
2. Flash the system and re-test
3. Go to the ″Undetermined problems″
section
Chapter 7. Symptom-to-FRU index
91
Diagnostic Error Code
FRU/Action
005-199-XXXVideo test failed, cause
unknown
1. Go to the ″Undetermined problems″
section
2. Flash the system and re-test
3. Replace component under function test
005-2XX-XXX 005-3XX-XXXVideo subsystem
error
1. Video card, if installed
006-000-XXXDiskette interface Test Passed
1. No action
006-0XX-XXXDiskette interface error
1. Diskette drive Cable
2. System board
2. Diskette drive
3. System board
006-195-XXXDiskette interface Test aborted
by user
1. Information
2. Re-start the test, if necessary
006-196-XXXDiskette interface test halt, error 1. Press F3 to review the log file
threshold exceeded
2. Re-start the test to reset the log file
006-197-XXXDiskette interface test warning
1. If a component is called out, make sure
it is connected and/or enabled
2. Re-run test
3. Component that is called out in warning
statement
4. Component under test
006-198-XXXDiskette interface test aborted
1. If a component is called out, make sure
it is connected and/or enabled
2. Flash the system and re-test
3. Go to the ″Undetermined problems″
section
006-199-XXXDiskette interface test failed,
cause unknown
1. Go to the ″Undetermined problems″
section
2. Flash the system and re-test
3. Replace component under function test
006-25X-XXXDiskette interface Error
1. Diskette drive cable
2. Diskette drive
3. System board
011-000-XXXSerial port Interface Test Passed
1. No action
011-001-XXXSerial port Presence
1. Remove external serial device, if
present
2. Run setup, enable port
3. System board
92
011-002-XXX 011-003-XXXSerial port
Timeout/Parity error
1. System board
011-013-XXX 011-014-XXXSerial port Control
Signal/Loopback test failure
1. System board
011-015-XXXSerial port External Loopback
failure
1. Wrap plug
Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
2. System board
Diagnostic Error Code
FRU/Action
011-027-XXXSerial port Configuration/Setup 1. Run Setup, enable port
error
2. Flash the system
3. System board
011-03X-XXX 011-04X-XXXSerial port failure
1. System board
011-195-XXXSerial port Test aborted by user
1. Information
2. Re-start the test, if necessary
011-196-XXXSerial port test halt, error
threshold exceeded
1. Press F3 to review the log file
011-197-XXXSerial port test warning
1. Make sure the component that is called
out is connected and/or enabled
2. Re-start the test to reset the log file
2. Re-run test
3. Component that is called out in warning
statement
4. Component under test
011-198-XXXSerial port test aborted
1. If a component is called out, make sure
it is connected and/or enabled
2. Flash the system and re-test
3. Go to the ″Undetermined problems″
section
011-199-XXXSerial port test failed, cause
unknown
1. Go to the ″Undetermined problems″
section
2. Flash the system and re-test
3. Replace component under function test
011-2XX-XXXSerial port signal failure
1. External serial device
2. System board
014-000-XXXParallel port Interface Test
Passed
1. No action
014-001-XXXParallel port Presence
1. Remove external parallel device, if
present
2. Run setup, enable port
3. System board
014-002-XXX 014-003-XXXParallel port
Timeout/Parity error
1. System board
014-013-XXX 014-014-XXXParallel port
Control Signal/Loopback test failure
1. System board
014-015-XXXParallel port External Loopback
failure
1. Wrap plug
014-027-XXXParallel port
Configuration/Setup error
1. Run Setup, enable port
2. System board
2. Flash the system
3. System board
014-03X-XXX 014-04X-XXXParallel port
failure
1. System board
014-195-XXXParallel port Test aborted by
user
1. Information
2. Re-start the test, if necessary
Chapter 7. Symptom-to-FRU index
93
Diagnostic Error Code
FRU/Action
014-196-XXXParallel port test halt, error
threshold exceeded
1. Press F3 to review the log file
014-197-XXXParallel port test warning
1. Make sure the component that is called
out is connected and/or enabled
2. Re-start the test to reset the log file
2. Re-run test
3. Component that is called out in warning
statement
4. Component under test
014-198-XXXParallel port test aborted
1. If a component is called out, make sure
it is connected and/or enabled
2. Flash the system and re-test
3. Go to the ″Undetermined problems″
section
014-199-XXXParallel port test failed, cause
unknown
1. Go to the ″Undetermined problems″
section
2. Flash the system and re-test
3. Replace component under function test
014-2XX-XXX 014-3XX-XXXParallel port
failure
1. External parallel device
015-000-XXXUSB port Interface Test Passed
1. No action
015-001-XXXUSB port Presence
1. Remove USB device(s) and re-test
2. System board
2. System board
015-002-XXXUSB port Timeout
1. Remove USB device(s) and re-test
2. System board
015-015-XXXUSB port External Loopback
failure
1. Remove USB device(s) and re-test
015-027-XXXUSB port Configuration/Setup
error
1. Flash the system
015-032-XXXUSB port Device Controller
failure
1. System board
2. System board
2. System board
015-034-XXXUSB port bufferallocation failure 1. Reboot the system
2. Flash the system
3. Run memory test
4. System board
015-035-XXXUSB port Reset condition
detected
1. Remove USB device(s) and re-test
015-036-XXXUSB port Register error
1. System board
015-040-XXXUSB port IRQ failure
1. Run setup and check for conflicts
2. System board
2. Flash the system
3. System board
015-195-XXXUSB port Test aborted by user
1. Information
2. Re-start the test, if necessary
94
Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Diagnostic Error Code
FRU/Action
015-196-XXXUSB port test halt, error
threshold exceeded
1. Press F3 to review the log file
015-197-XXXUSB port test warning
1. Make sure the component that is called
out is connected and/or enabled
2. Re-start the test to reset the log file
2. Re-run test
3. Component that is called out in warning
statement
4. Component under test
015-198-XXXUSB port test aborted
1. If a component is called out, make sure
it is connected and/or enabled
2. Flash the system and re-test
3. Go to the ″Undetermined problems″
section
015-199-XXXUSB port test failed, cause
unknown
1. Go to the ″Undetermined problems″
section
2. Flash the system and re-test
3. Replace component under function test
018-000-XXXPCI Card Test Passed
1. No action
018-0XX-XXXPCI Card Failure
1. Riser card, if installed
2. System board
018-195-XXXPCI Card Test aborted by user
1. PCI card
2. Information
3. Re-start the test, if necessary
018-196-XXXPCI Card test halt, error
threshold exceeded
1. Press F3 to review the log file
018-197-XXXPCI Card test warning
1. Make sure the component that is called
out is connected and/or enabled
2. Re-start the test to reset the log file
2. Re-run test
3. Component that is called out in warning
statement
4. Component under test
018-198-XXXPCI Card test aborted
1. Make sure the component that is called
out is connected and/or enabled
2. Flash the system and re-test
3. Go to the ″Undetermined problems″
section
018-199-XXXPCI Card test failed, cause
unknown
1. Go to the ″Undetermined problems″
section
2. Flash the system and re-test
3. Replace component under function test
018-250-XXXPCI Card Services error
1. PCI card
2. Riser card, if installed
3. System board
020-000-XXXPCI Interface Test Passed
1. No action
Chapter 7. Symptom-to-FRU index
95
Diagnostic Error Code
FRU/Action
020-0XX-XXXPCI Interface error
1. PCI card
2. Riser card, if installed
3. System board
020-195-XXXPCI Test aborted by user
1. Information
2. Re-start the test, if necessary
020-196-XXXPCI test halt, error threshold
exceeded
1. Press F3 to review the log file
020-197-XXXPCI test warning
1. Make sure the component that is called
out is connected and/or enabled
2. Re-start the test to reset the log file
2. Re-run test
3. Component that is called out in warning
statement
4. Component under test
020-198-XXXPCI test aborted
1. If a component is called out, make sure
it is connected and/or enabled
2. Flash the system and re-test
3. Go to the ″Undetermined problems″
section
020-199-XXXPCI test failed, cause unknown
1. Go to the ″Undetermined problems″
section
2. Flash the system and re-test
3. Replace component under function test
020-262-XXXPCI system error
1. PCI card
2. Riser card, if installed
3. System board
025-000-XXXIDE interface Test Passed
1. No action
025-00X-XXX 025-01X-XXXIDE interface
failure
1. IDE signal cable
2. Check power supply
3. IDE device
4. System board
025-027-XXXIDE interface
Configuration/Setup error
1. IDE signal cable
2. Flash the system
3. IDE device
4. System board
025-02X-XXX 025-03X-XXX 025-04X-XXXIDE
Interface failure
1. IDE signal cable
2. Check power supply
3. IDE device
4. System board
96
025-195-XXXIDE interface Test aborted by
user
1. Information
025-196-XXXIDE interface test halt, error
threshold exceeded
1. Press F3 to review the log file
Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
2. Re-start the test, if necessary
2. Re-start the test to reset the log file
Diagnostic Error Code
FRU/Action
025-197-XXXIDE interface test warning
1. Make sure the component that is called
out is connected and/or enabled
2. Re-run test
3. Component that is called out in warning
statement
4. Component under test
025-198-XXXIDE interface test aborted
1. If a component is called out, make sure
it is connected and/or enabled
2. Flash the system and re-test
3. Go to the ″Undetermined problems″
section
025-199-XXXIDE interface test failed, cause
unknown
1. Go to the ″Undetermined problems″
section
2. Flash the system and re-test
3. Replace component under function test
030-000-XXXSCSI interface Test Passed
1. No action
030-00X-XXX 030-01X-XXXSCSI interface
failure
1. SCSI signal cable
2. Check power supply
3. SCSI device
4. SCSI adapter card, if installed
5. System board
030-027-XXXSCSI interface
Configuration/Setup error
1. SCSI signal cable
2. Flash the system
3. SCSI device
4. SCSI adapter card, if installed
5. System board
030-03X-XXX 030-04X-XXXSCSI interface
error
1. SCSI signal cable
2. Check power supply
3. SCSI device
4. SCSI adapter card, if installed
5. installed System board
030-195-XXXSCSI interface Test aborted by
user
1. Information
030-196-XXXSCSI interface test halt, error
threshold exceeded
1. Press F3 to review the log file
030-197-XXXSCSI interface test warning
1. Make sure the component that is called
out is connected and/or enabled
2. Re-start the test, if necessary
2. Re-start the test to reset the log file
2. Re-run test
3. Component that is called out in warning
statement
4. Component under test
Chapter 7. Symptom-to-FRU index
97
Diagnostic Error Code
FRU/Action
030-198-XXXSCSI interface test aborted
1. If a component is called out, make sure
it is connected and/or enabled
2. Flash the system and re-test
3. Go to the ″Undetermined problems″
section
030-199-XXXSCSI interface test failed, cause
unknown
1. Go to the ″Undetermined problems″
section
2. Flash the system and re-test
3. Replace component under function test
035-000-XXXRAID interface Test Passed
1. No action
035-0XX-XXXRAID interface Failure
1. RAID signal cable
2. RAID device
3. RAID adapter card, if installed
4. System board
035-195-XXXRAID interface Test aborted by
user
1. Information
035-196-XXXRAID interface test halt, error
threshold exceeded
1. Press F3 to review the log file
035-197-XXXRAID interface test warning
1. Make sure the component that is called
out is connected and/or enabled
2. Re-start the test, if necessary
2. Re-start the test to reset the log file
2. Re-run test
3. Component that is called out in warning
statement
4. Component under test
035-198-XXXRAID interface test aborted
1. If a component is called out, make sure
it is connected and/or enabled
2. Flash the system and re-test
3. Go to the ″Undetermined problems″
section
035-199-XXXRAID interface test failed, cause 1. Go to the ″Undetermined problems″
unknown
section
2. Flash the system and re-test
3. Replace component under function test
071-000-XXXAudio port Interface Test Passed 1. No action
071-00X-XXX 071-01X-XXX
071-02X-XXXAudio port error
1. Run Setup
2. Flash the system
3. System board
071-03X-XXXAudio port failure
1. Speakers
2. Microphone
3. Audio card, if installed
4. System board
071-04X-XXXAudio port failure
1. Run Setup
2. Audio card, if installed
3. System board
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Diagnostic Error Code
FRU/Action
071-195-XXXAudio port Test aborted by user 1. Information
2. Re-start the test, if necessary
071-196-XXXAudio port test halt, error
threshold exceeded
1. Press F3 to review the log file
071-197-XXXAudio port test warning
1. Make sure the component that is called
out is connected and/or enabled
2. Re-start the test to reset the log file
2. Re-run test
3. Component that is called out in warning
statement
4. Component under test
071-198-XXXAudio port test aborted
1. If a component is called out, make sure
it is connected and/or enabled
2. Flash the system and re-test
3. Go to the ″Undetermined problems″
section
071-199-XXXAudio port test failed, cause
unknown
1. Go to the ″Undetermined problems″
section
2. Flash the system and re-test
3. Replace component under function test
071-25X-XXXAudio port failure
1. Speakers
2. Audio card, if installed
3. System board
080-000-XXXGame Port interface Test Passed 1. No action
080-XXX-XXXGame Port interface Error
1. Remove the game port device and
re-test the system
080-195-XXXGame Port interface Test
aborted by user
1. Information
080-196-XXXGame Port interface test halt,
error threshold exceeded
1. Press F3 to review the log file
080-197-XXXGame Port interface test
warning
1. Make sure the component that is called
out is connected and/or enabled
2. Re-start the test, if necessary
2. Re-start the test to reset the log file
2. Re-run test
3. Component that is called out in warning
statement
4. Component under test
080-198-XXXGame Port interface test aborted 1. If a component is called out, make sure
it is connected and/or enabled
2. Flash the system and re-test
3. Go to the ″Undetermined problems″
section
080-199-XXXGame Port interface test failed,
cause unknown
1. Go to the ″Undetermined problems″
section
2. Flash the system and re-test
3. Replace component under function test
Chapter 7. Symptom-to-FRU index
99
Diagnostic Error Code
FRU/Action
086-000-XXXMouse Port interface Test
Passed
1. No action
086-001-XXXMouse Port interface Presence
1. Mouse
2. System board
086-032-XXXMouse Port interface Device
controller failure
1. Mouse
086-035-XXXMouse Port interface Reset
1. Mouse
2. System board
2. System board
086-040-XXXMouse Port interface IRQ failure 1. Run Setup
2. Mouse
3. System board
086-195-XXXMouse Port interface Test
aborted by user
1. Information
086-196-XXXMouse Port interface test halt,
error threshold exceeded
1. Press F3 to review the log file
086-197-XXXMouse Port interface test
warning
1. Make sure the component that is called
out is connected and/or enabled
2. Re-start the test, if necessary
2. Re-start the test to reset the log file
2. Re-run test
3. Component that is called out in warning
statement
4. Component under test
086-198-XXXMouse Port interface test
aborted
1. If a component is called out, make sure it
is connected and/or enabled
2. Flash the system and re-test
3. Go to the ″Undetermined problems″
section
086-199-XXXMouse Port interface test failed,
cause unknown
1. Go to the ″Undetermined problems″
section
2. Flash the system and re-test
3. Replace component under function test
089-000-XXXMicroprocessor Test Passed
1. No action
089-XXX-XXXMicroprocessor failure
1. Microprocessor(s)
2. System board
089-195-XXXMicroprocessor Test aborted by
user
1. Information
089-196-XXXMicroprocessor test halt, error
threshold exceeded
1. Press F3 to review the log file
089-197-XXXMicroprocessor test warning
1. Make sure the component that is called
out is connected and/or enabled
2. Re-start the test, if necessary
2. Re-start the test to reset the log file
2. Re-run test
3. Component that is called out in warning
statement
4. Component under test
100
Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Diagnostic Error Code
FRU/Action
089-198-XXXMicroprocessor test aborted
1. Flash the system and re-test
2. Go to the ″Undetermined problems″
section
089-199-XXXMicroprocessor test failed, cause 1. If a component is called out, make sure
unknown
it is connected and/or enabled
2. Go to the ″Undetermined problems″
section
3. Flash the system and re-test
4. Replace component under function test
170-000-XXXVoltage Sensor(s) Test Passed
1. No action
170-0XX-XXXVoltage Sensor(s) failure
1. Flash system
2. System board
170-195-XXXVoltage Sensor(s) Test aborted
by user
1. Information
2. Re-start the test, if necessary
170-196-XXXVoltage Sensor(s) test halt, error 1. Press F3 to review the log file
threshold exceeded
2. Re-start the test to reset the log file
170-197-XXXVoltage Sensor(s) test warning
1. Make sure the component that is called
out is connected and/or enabled
2. Re-run test
3. Component that is called out in warning
statement
4. Component under test
170-198-XXXVoltage Sensor(s) test aborted
1. If a component is called out, make sure
it is connected and/or enabled
2. Flash the system and re-test
3. Go to the ″Undetermined problems″
section
170-199-XXXVoltage Sensor(s) test failed,
cause unknown
1. Go to the ″Undetermined problems″
section
2. Flash the system and re-test
3. Replace component under function test
170-250-XXX 170-251-XXXVoltage Sensor(s)
Voltage limit error
1. Power supply
170-254-XXXVoltage Sensor(s) Voltage
Regulator Module error
1. Voltage Regulator Module (VRM)
2. System board
2. Microprocessor
3. System board
175-000-XXXThermal Sensor(s) Test Passed
1. No action
175-0XX-XXXThermal Sensor(s) failure
1. Flash system
2. System board
175-195-XXXThermal Sensor(s) Test aborted
by user
1. Information
175-196-XXXThermal Sensor(s) test halt,
error threshold exceeded
1. Press F3 to review the log file
2. Re-start the test, if necessary
2. Re-start the test to reset the log file
Chapter 7. Symptom-to-FRU index
101
Diagnostic Error Code
FRU/Action
175-197-XXXThermal Sensor(s) test warning
1. Make sure the component that is called
out is connected and/or enabled
2. Re-run test
3. Component that is called out in warning
statement
4. Component under test
175-198-XXXThermal Sensor(s) test aborted
1. If a component is called out, make sure
it is connected and/or enabled
2. Flash the system and re-test
3. Go to ″Undetermined problems″ section
175-199-XXXThermal Sensor(s) test failed,
cause unknown
1. Go to the ″Undetermined problems″
section
2. Flash the system and re-test
3. Replace component under function test
175-250-XXX 175-251-XXXThermal Sensor(s)
limit error
1. Check fans
2. Check Power supply
3. Microprocessor
4. System board
185-000-XXXAsset Security Test Passed
1. No action
185-XXX-XXXAsset Security failure
1. Flash system
2. System board
185-278-XXXAsset Security Chassis Intrusion 1. Assure Asset Security Enabled
2. C2 Cover Switch
3. System board
201-000-XXXSystem Memory Test Passed
1. No action
201-XXX-XXXSystem Memory error
1. Replace the memory module called out
by the test
2. System board
202-000-XXXSystem Cache Test Passed
1. No action
202-XXX-XXXSystem Cache error
1. Cache, if removable
2. System board
3. Microprocessor
206-000-XXXDiskette Drive Test Passed
1. No action
206-XXX-XXXDiskette Drive error
1. Diskette Drive Cable
2. Check power supply voltages
3. Diskette drive
4. System board
215-000-XXXCD-ROM Drive Test Passed
1. No action
215-XXX-XXXCD-ROM Drive error
1. CD-ROM Drive Cable
2. Check power supply voltages
3. CD-ROM drive
4. System board
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Diagnostic Error Code
FRU/Action
217-000-XXXHard Disk Drive Test Passed
1. No action
217-25X-XXX 217-26X-XXXHard Disk Drive
(IDE) error
1. Hard Disk Drive Cable
2. Check power supply voltages
3. Hard Disk drive (IDE)
4. System board
217-28X-XXX 217-29X-XXXHard Disk Drive
(SCSI) error
1. Hard Disk Drive Cable
2. Check power supply voltages
3. Hard Disk drive (SCSI)
4. SCSI adapter card
5. System board
220-000-XXXHi-Capacity Cartridge Drive
Test Passed
1. No action
220-XXX-XXXHi-Capacity Cartridge Drive
error
1. Remove the Hi-Capacity Cartridge
Drive and re-test the system
301-XXX-XXXKeyboard error
1. Keyboard
2. Check and test mouse
3. System board
301-000-XXXKeyboard Test Passed
1. No action
302-000-XXXMouse Test Passed
1. No action
302-XXX-XXXMouse error
1. Mouse
2. Check and test Keyboard
3. System board
303-000-XXXJoystick Test Passed
1. No action
303-XXX-XXXJoystick error
1. Remove the Joystick and re-test the
system
305-000-XXXMonitor DDC Test Passed
1. No action
305-250-XXXMonitor DDC self test failure
1. Run Setup to enable DDC
2. Cable
3. Monitor
4. Video card
5. System board
415-000-XXXModem Test Passed
1. No action
415-XXX-XXXModem error
1. Remove the Modem and re-test the
system
Ethernet controller messages
The integrated Ethernet controller might display messages from the Network
driver interface specification (NDIS) adapter for level 4.0 (Windows NT).
NDIS 4.0 (Windows NT and 2000) driver messages
This section contains the error messages for the NDIS 4.0 drivers. The explanation
and recommended action are included with each message.
Chapter 7. Symptom-to-FRU index
103
Table 4. NDIS (Windows NT or Windows 2000) driver messages for the Ethernet controller
Error code (hex)
Description
0x00
Explanation: The driver could not register the specified interrupt. Action:Using the
Configuration/Setup Utility program, make sure that a PCI interrupt is assigned to your
Ethernet card, and that Ethernet is enabled.
0x01
Explanation: One of the PCI cards did not get the required resources. Action:Using the
Configuration/Setup Utility program, make sure that a PCI interrupt is assigned to your
Ethernet card, and that Ethernet is enabled.
0x02
Explanation: Bad node address (multicast address). Action:Make sure the locally administered
address is valid, if one is specified. The address can not be a multicast address.
0x03
Explanation: Failed self-test. Action:Make sure a cable is attached to the Ethernet connector.
0x0D
Explanation: Could not allocate enough memory for transmit queues. Action:
1. From the Windows NT desktop, select Start --> Control Panel --> Networks --> Adapters.
2. Select your IBM Ethernet adapter from the list.
3. Select Properties --> Advanced.
4. Lower the resource values that apply to the transmit queue.
0x0E
Explanation: Could not allocate enough memory for receive queue. Action:
1. From the Windows NT desktop, select Start --> Control Panel --> Networks --> Adapters.
2. Select your IBM Ethernet adapter from the list.
3. Select Properties --> Advanced.
4. Lower the resource values that apply to the receive queue.
0x0F
Explanation: Could not allocate enough memory for other structures. Action:
1. From the Windows NT desktop, select Start --> Control Panel --> Networks --> Adapters.
2. Select your IBM Ethernet adapter from the list.
3. Select Properties --> Advanced.
4. Lower the value for the resource named in the message.
0x10
Explanation: Did not find any Ethernet controllers. Action:Using the Configuration/Setup
Utility program, make sure that Ethernet is enabled.
0x11
Explanation: Multiple Ethernet controllers found, but none matched the required ID.
Action:Using the Configuration/Setup Utility program, make sure that Ethernet is enabled.
0x13
Explanation: Did not find any Ethernet controllers that matched the required subven/subdev.
Action:Using the Configuration/Setup Utility program, make sure that Ethernet is enabled.
0x16
Explanation: Single adapter found, but multiple instances tried to load. Action:Using the
Configuration/Setup Utility program, make sure that Ethernet is enabled, and that the slot
containing the IBM IntelliStation 10/100 Ethernet Adapter or the IBM 10/100 Etherjet PCI
adapter is enabled.
0x17
Explanation: Slot parameter not specified in the registry. Action:Remove the adapter driver and
reinstall it.
All other
4-character
hexadecimal
codes
Action: Replace the ethernet controller.
NDIS Ethernet teaming messages
This section contains error messages associated with Ethernet teaming.
104
Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Table 5. NDIS (Windows NT or Windows 2000) driver teaming messages for the Ethernet controller
Event ID
Type
Description
01
Error
Explanation:Team Name and physical adapter name are the same. This is
an invalid configuration. Action:Reconfigure the adapter team by
double-clicking the PROSet icon in the control panel.
02
Error
Explanation:Unable to allocate required resources. Action:Free some
memory resources and restart.
03
Error
Explanation:Unable to read required registry parameters.
Action:Reconfigure the adapter team by double-clicking the PROSet icon
in the control panel.
04
Error
Explanation:Unable to bind to physical adapter. Action:Reconfigure the
adapter team by double-clicking the PROSet icon in the control panel.
05
Error
Explanation:Unable to initialize an adapter team. Action:Reconfigure the
adapter team by double-clicking the PROSet icon in the control panel.
06
Informational
Explanation:Team nn. Primary adapter is initialized. Action:None.
07
Informational
Explanation:Team nn. Secondary adapter is initialized. Action:None.
08
Informational
Explanation:Team nn. Virtual adapter or Team is initialized. Action:None.
09
Informational
Explanation:Team nn. Primary adapter is switching over. Action:None.
10
Warning
Explanation:Team nn. Adapter link down. Action:Make sure the adapter
is functioning properly.
11
Informational
Explanation:Team nn. Secondary adapter took over. Action:None.
12
Warning
Explanation:Team nn. Secondary adapter is deactivated from the Team.
Action:Make sure the secondary adapter is functioning properly and that
the adapter cable is securely connected to the LAN.
13
Informational
Explanation:Team nn. Secondary adapter has rejoined the Team.
Action:None.
14
Informational
Explanation:Team nn. Secondary adapter link is working. Action:None.
15
Error
Explanation:Team nn. The last adapter has lost its link. Network
connection has been lost. Action:Shut down the computer and replace the
adapters; then, restart the system to reestablish the connection.
16
Informational
Explanation:Team nn. An adapter has reestablished the link. Network
connection has been restored. Action:None.
17
Informational
Explanation:Team nn. Preferred primary adapter has been detected.
Action:None.
18
Informational
Explanation:Team nn. Preferred secondary adapter has been detected.
Action:None.
19
Informational
Explanation:Team nn. Preferred primary adapter took over. Action:None.
20
Informational
Explanation:Team nn. Preferred secondary adapter took over.
Action:None.
21
Warning
Explanation:Team nn. Primary adapter does not sense any Probes.
Possible reason: partitioned Team. Action:Make sure the cables of the
adapter team are connected to the same LAN segment. Reconfigure the
team if necessary.
Chapter 7. Symptom-to-FRU index
105
Undetermined problems
1. Power-off the computer.
2. Remove or disconnect the following components (if installed) one at a time.
a. Non-IBM devices
b. External devices (modem, printer, or mouse)
c. Any adapters
d. Memory modules Before removing or replacing memory modules, see
“Installing memory modules” on page 43“ or “Installing memory modules”
on page 58.
e. Extended video memory
f. External Cache
g. External Cache RAM
h. Hard disk drive
i. Diskette drive
3. Power-on the computer to re-test the system.
4. Repeat steps 1 through 3 until you find the failing device or adapter.
If all devices and adapters have been removed, and the problem continues, replace
the system board (see ... Replacing system board....
106
Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Chapter 8. Parts listing
System, Type 6836 .
.
.
.
.
.
.
.
.
.
.
. 107
System, Type 6846 .
.
.
.
.
.
.
.
.
.
.
. 110
System, Type 6836
1
20
2
3
19
4
5
18
6
7
17
16
8
13
9
15
14
12
10
11
This parts listing supports these models: 10x, 21x, 22x, 31x, 35x, 36x, 41x
Index
System (IntelliStation – Type 6836)
FRU No.
1
Top cover assembly, stealth black (all models)
19K7644
2
Power supply
00N7685
3
3.5 DASD bracket (all models)
06P2734
4
5.25 DASD bracket (all models)
09N5746
5
Lock - 5.25 DASD bracket (all models)
09N5747
6
Lock - 3.5 DASD bracket (all models)
09N5748
7
CD-ROM drive (48X) - black - primary (all models)
19K1531
7
CD-ROM drive (48X) - black - alternate (all models)
19K1535
7
CD-ROM drive (48X) - black - alternate (all models)
06P5167
8
Shield, 5.25 EMC (DR9) (all models)
19K5548
9
Floppy disk drive
76H4091
10
Speaker assembly (all models)
01K4909
11
Bracket - fan/speaker (all models)
09N5763
12
Control panel assembly (all models)
37L5092
© Copyright IBM Corp. 2000
107
Index
108
System (IntelliStation – Type 6836)
FRU No.
13
Chassis assembly (all models)
06P2731
14
DIMM Memory 64MB (model 10X)
33L3080
14
DIMM Memory 128MB (models 21X, 22X, 31X, 35X, 36X, 41X)
33L3082
15
800 Mhz 256KB Cache PIII processor (model 10X)
10K1196
15
866 Mhz 256KB Cache PIII processor (models 21X, 22X)
22P1718
15
933 Mhz 256KB Cache PIII processor (models 31X, 35X, 36X)
22P1716
15
1000 MHz 256KB Cache PIII processor (model 41X)
24P9479
16
System board (all models)
25P3325
17
Fansink (for processor speeds 866MHz and higher)
22P2457
18
Heatsink (for processor speeds less than 866MHz)
09N4372
19
I/O cam bracket - plastic (all models)
09N5734
20
Duct - baffle (all models)
22P0107
Bezel kit, stealth black (all models)
19K7645
Nameplate (all models)
19K7701
Hard disk drive rail kit, soft mount w/clip (all models)
19K5331
Foot (4) (all models)
03K9655
Fan assembly, 92mm w/grommet (all models)
33L2594
Fan, 80mm
22P2462
C2 cable (all models)
09K9827
Cable - Primary IDE (ATA66 x 1 drop) (all models)
37L4525
Floppy disk drive cable (all models)
33L2596
Secondary IDE cable (ATA66 x 2 Drop) (all models)
09N5925
CD ROM audio cable (all models)
75H9219
SCSI LED cable (all models)
76H7344
Key lock assembly (all models)
09K9829
System board assembly (all models)
06P6106
Cable, IDE 2-drop
09N5925
Syastem board locating label kit (all models)
09N5715
Mouse assembly, stealth gray (all models)
10L6149
SSD 15 GB IDE hard file, 7K rpm (models 10X, 21X, 31X, 35X, 41X)
19K1564
SSD 9.1 GB SCSI hard file 7.2K rpm (models 22X, 36X)
19K1479
G450 video adapter (models 10X, 21X, 22X, 31X, 41X)
09N9237
Video card (models 35X, 36X)
09K9692
SCSI U160 adapter (models 22X, 36X)
06P2215
SCSI LVD 3 drops cable
33L2598
Miscellaneous hardware kit, contains: bracket, new I/O blank (1); M3
machine screw (FDD and CD ROM) (4); M3.5 machine screw (6); M3.5
thread rolling screw (7); power supply bracket (145/155 Watt) (1); fan
isolation mounts (4); I/O EMC shield 2 position (1); clamp, cable (1); spacer,
system board (4); thumbscrew (1).
09N5764
Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
14
15
27
20
19
18
22
21
17
23
16
24
25
26
28
13
29
12
2
1
3
11
4
10
5
6
9
7
8
System, Type 6846
This parts listing supports these models: 11U, 21U, 22U, 26U, 31X, 35U, 37X, 47X
Chapter 8. Parts listing
109
Index
1
2
3
4
5
5
5
6
7
8
9
10
11
12
13
14
15
16
17
17
18
19
20
20
21
22
22
23
23
23
23
24
25
26
27
28
29
110
System (IntelliStation – Type 6846)
FRU No.
Handle caps kit (all models)
Handle support (all models)
Shield, 5.25″ EMC (all models)
Floppy disk drive (all models)
48X CDROM (all models)
48X CDROM (Alternate) (all models)
48X CDROM (Alternate) (all models)
Bezel, front (all models)
Power button kit (all models)
Half door (all models)
Panel, full perforated ventilation (all models)
Plate, EMC (hot swap) (models 31X, 35U, 37X, 47X)
Panel, control (all models)
Speaker (all models)
I/O card retainer assembly (all models)
Fan 92x38MM fan and duct assembly (models 31X, 35U, 37X, 47X)
Bracket, Support (all models)
Cage, DASD rotating (all models)
SSD 9.1 GB SCSI Hard file 7.2K rpm (models 22X, 26U, 37X, 47X)
SSD 15 GB IDE Hard file, 7K rpm (models 11U, 21U, 31X, 35U)
Door assembly, sliding w/lock & latch (all models)
PCI extender card (all models)
Memory, 128MB (models 11U, 21U, 22U, 26U)
Memory, 256MB (models 37X, 47X)
System board (all models)
Heatsink (models with processor speed less than 933MHz))
Heatsink w/fan assembly (models 31X, 35U, 37X, 47X)
Processor, 133/800MHz 256K/L2, FC-PGA (model 11U)
Processor, 133/866MHz 256KB Cache PIII (models 21U, 22U, 26U)
Processor, 133/933MHz 256K/L2, FC-PGA (models 31X, 35U, 37X)
Processor, 1000MHz 256KB Cache PIII (model 47X)
Card guide (all models)
Fan 80MM (all models)
Power supply (all models)
Chassis, staked (all models)
Shield, 3.5″ EMC (all models)
Bezel release bar (all models)
Feet, snap-in (4) (all models)
Bezel kit (all models)
Service label kit (all models)
System feet (all models)
Lock assembly (all models)
USB blank rack bezel kit (all models)
Cover, side/top (all models)
DASD hard disk drive rail kit (all models)
Shield, system board EMC (all models)
Miscellaneous hardware kit (all models)
Mouse assembly (stealth gray) (all models)
Panel, power (all models)
Video adapter, Adaptec 29160op SCSI U160 (models 22U, 26U, 37X, 47X)
NVideo Video Card (models 26U, 35U, 37X, 47X)
G450 Graphics Adapter (models 11U, 21U,22U, 31X)
Cable, SCSI 5-drop (models 22U, 26U, 37X, 47X)
Cable, IDE 2-drop (all models)
19K4934
19K4936
19K5548
76H4091
09N0737
19K1531
19K1535
19K4958
19K4940
19K4952
19K4954
19K4949
19K4935
19K4929
19K4945
19K4960
19K4963
19K4931
19K1479
19K1564
06P5854
22P9768
33L3082
33L3084
25P3325
09N4372
22P2457
10K1196
19K7536
19K7537
21P9479
19K4947
37L4526
00N7718
06P5856
19K4943
19K4946
01N2196
00N7082
06P5899
12J4506
19K4948
19K4951
19K4957
19K5331
22P0105
09N5764
10L6149
19K4942
06P2215
09K9692
09N9237
00N7110
09N5925
Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Index
System (IntelliStation – Type 6846)
FRU No.
Cable, CD-ROM audio (all models)
Cable, floppy disk drive (all models)
Cable, SCSI LED (models 22U, 26U, 37X, 47X)
Power cord (all models)
75H9219
76H4228
76H7344
6952301
Chapter 8. Parts listing
111
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Chapter 9. Related service information
Note: The service procedures are designed to help you isolate problems. They are
written with the assumption that you have model-specific training on all
computers, or that are familiar with the computers, functions, terminology,
and service information provided in this manual.
Safety information
The following section contains the safety information that you need to be familiar
with before servicing an IBM mobile computer.
General safety
Follow these rules to ensure general safety:
v Observe good housekeeping in the area of the machines during and after
maintenance.
v When lifting any heavy object:
1. Ensure you can stand safely without slipping.
2. Distribute the weight of the object equally between your feet.
3. Use a slow lifting force. Never move suddenly or twist when you attempt to
lift.
4. Lift by standing or by pushing up with your leg muscles; this action removes
the strain from the muscles in your back. Do not attempt to lift any objects that
weigh more than 16 kg (35 lb) or objects that you think are too heavy for you.
v Do not perform any action that causes hazards to the customer, or that makes
the equipment unsafe.
v Before you start the machine, ensure that other service representatives and the
customer’s personnel are not in a hazardous position.
v Place removed covers and other parts in a safe place, away from all personnel,
while you are servicing the machine.
v Keep your tool case away from walk areas so that other people will not trip over
it.
v Do not wear loose clothing that can be trapped in the moving parts of a
machine. Ensure that your sleeves are fastened or rolled up above your elbows.
If your hair is long, fasten it.
v Insert the ends of your necktie or scarf inside clothing or fasten it with a
nonconductive clip, approximately 8 centimeters (3 inches) from the end.
v Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your
clothing.
Remember: Metal objects are good electrical conductors.
v Wear safety glasses when you are: hammering, drilling soldering, cutting wire,
attaching springs, using solvents, or working in any other conditions that might
be hazardous to your eyes.
v After service, reinstall all safety shields, guards, labels, and ground wires.
Replace any safety device that is worn or defective.
v Reinstall all covers correctly before returning the machine to the customer.
© Copyright IBM Corp. 2000
113
Electrical safety
CAUTION:
Electrical current from power, telephone, and communication cables can be
hazardous. To avoid personal injury or equipment damage, disconnect the
attached power cords, telecommunication systems, networks, and modems before
you open the computer covers, unless instructed otherwise in the installation
and configuration procedures.
Observe the following rules when working on electrical equipment.
Important: Use only approved tools and test equipment. Some hand tools have
handles covered with a soft material that does not insulate you when
working with live electrical currents.
Many customers have, near their equipment, rubber floor mats that
contain small conductive fibers to decrease electrostatic discharges. Do
not use this type of mat to protect yourself from electrical shock.
v Find the room emergency power-off (EPO) switch, disconnecting switch, or
electrical outlet. If an electrical accident occurs, you can then operate the switch
or unplug the power cord quickly.
v Do not work alone under hazardous conditions or near equipment that has
hazardous voltages.
v Disconnect all power before:
– Performing a mechanical inspection
– Working near power supplies
– Removing or installing main units
v Before you start to work on the machine, unplug the power cord. If you cannot
unplug it, ask the customer to power-off the wall box that supplies power to the
machine and to lock the wall box in the off position.
v If you need to work on a machine that has exposed electrical circuits, observe
the following precautions:
– Ensure that another person, familiar with the power-off controls, is near you.
Remember: Another person must be there to switch off the power, if
necessary.
– Use only one hand when working with powered-on electrical equipment;
keep the other hand in your pocket or behind your back.
Remember: There must be a complete circuit to cause electrical shock. By
observing the above rule, you may prevent a current from passing through
your body.
– When using testers, set the controls correctly and use the approved probe
leads and accessories for that tester.
– Stand on suitable rubber mats (obtained locally, if necessary) to insulate you
from grounds such as metal floor strips and machine frames.
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Observe the special safety precautions when you work with very high voltages;
these instructions are in the safety sections of maintenance information. Use
extreme care when measuring high voltages.
v Regularly inspect and maintain your electrical hand tools for safe operational
condition.
v Do not use worn or broken tools and testers.
v Never assume that power has been disconnected from a circuit. First, check that it
has been powered-off.
v Always look carefully for possible hazards in your work area. Examples of these
hazards are moist floors, nongrounded power extension cables, power surges,
and missing safety grounds.
v Do not touch live electrical circuits with the reflective surface of a plastic dental
mirror. The surface is conductive; such touching can cause personal injury and
machine damage.
v Do not service the following parts with the power on when they are removed
from their normal operating places in a machine:
– Power supply units
– Pumps
– Blowers and fans
– Motor generators
and similar units. (This practice ensures correct grounding of the units.)
v If an electrical accident occurs:
– Use caution; do not become a victim yourself.
– Switch off power.
– Send another person to get medical aid.
Safety inspection guide
The intent of this inspection guide is to assist you in identifying potentially unsafe
conditions on these products. Each machine, as it was designed and built, had
required safety items installed to protect users and service personnel from injury.
This guide addresses only those items. However, good judgment should be used to
identify potential safety hazards due to attachment of non-IBM features or options
not covered by this inspection guide.
If any unsafe conditions are present, you must determine how serious the apparent
hazard could be and whether you can continue without first correcting the
problem.
Consider these conditions and the safety hazards they present:
v Electrical hazards, especially primary power (primary voltage on the frame can
cause serious or fatal electrical shock).
v Explosive hazards, such as a damaged CRT face or bulging capacitor
v Mechanical hazards, such as loose or missing hardware
The guide consists of a series of steps presented in a checklist. Begin the checks
with the power off, and the power cord disconnected.
Checklist:
1. Check exterior covers for damage (loose, broken, or sharp edges).
2. Power-off the computer. Disconnect the power cord.
Chapter 9. Related service information
115
3. Check the power cord for:
a. A third-wire ground connector in good condition. Use a meter to measure
third-wire ground continuity for 0.1 ohm or less between the external
ground pin and frame ground.
b. The power cord should be the appropriate type as specified in the parts
listings.
c. Insulation must not be frayed or worn.
4. Remove the cover.
5. Check for any obvious non-IBM alterations. Use good judgment as to the safety
of any non-IBM alterations.
6. Check inside the unit for any obvious unsafe conditions, such as metal filings,
contamination, water or other liquids, or signs of fire or smoke damage.
7. Check for worn, frayed, or pinched cables.
8. Check that the power-supply cover fasteners (screws or rivets) have not been
removed or tampered with.
Handling electrostatic discharge-sensitive devices
Any computer part containing transistors or integrated circuits (ICs) should be
considered sensitive to electrostatic discharge (ESD). ESD damage can occur when
there is a difference in charge between objects. Protect against ESD damage by
equalizing the charge so that the machine, the part, the work mat, and the person
handling the part are all at the same charge.
Notes:
1. Use product-specific ESD procedures when they exceed the requirements noted
here.
2. Make sure that the ESD protective devices you use have been certified (ISO
9000) as fully effective.
When handling ESD-sensitive parts:
v Keep the parts in protective packages until they are inserted into the product.
v Avoid contact with other people.
v Wear a grounded wrist strap against your skin to eliminate static on your body.
v Prevent the part from touching your clothing. Most clothing is insulative and
retains a charge even when you are wearing a wrist strap.
v Use the black side of a grounded work mat to provide a static-free work surface.
The mat is especially useful when handling ESD-sensitive devices.
v Select a grounding system, such as those listed below, to provide protection that
meets the specific service requirement.
Note: The use of a grounding system is desirable but not required to protect
against ESD damage.
– Attach the ESD ground clip to any frame ground, ground braid, or green-wire
ground.
– Use an ESD common ground or reference point when working on a
double-insulated or battery-operated system. You can use coax or
connector-outside shells on these systems.
– Use the round ground-prong of the ac plug on ac-operated computers.
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Grounding requirements
Electrical grounding of the computer is required for operator safety and correct
system function. Proper grounding of the electrical outlet can be verified by a
certified electrician.
Safety notices (multi-lingual translations)
The caution and danger safety notices in this section are provided in the following
languages:
v English
v Brazilian/Portuguese
v Chinese
v French
v German
v Italian
v Korean
v Spanish
Important: All caution and danger statements in the Server Library begin with a
number. This number is used to cross reference an English caution or
danger statement with translated versions of the caution or danger
statement in this section.
For example, if a caution statement begins with a number 1,
translations for that caution statement appear in this section under
statement 1.
Be sure to read all caution and danger statements before performing
any of the instructions.
v Statement 1
DANGER
Electrical current from power, telephone and communication cables is hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation, maintenance,
or reconfiguration of this product during an electrical storm.
v Connect all power cords to a properly wired and grounded electrical outlet.
v Connect to properly wired outlets any equipment that will be attached to this
product.
v When possible, use one hand only to connect or disconnect signal cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems, networks,
and modems before you open the device covers, unless instructed otherwise
in the installation and configuration procedures.
Chapter 9. Related service information
117
v Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached devices.
To Connect
To Disconnect
1. Turn everything OFF.
1. Turn everything OFF.
2. First, attach all cables to devices.
2. First, remove power cords from outlet.
3. Attach signal cables to connectors.
3. Remove signal cables from connectors.
4. Attach power cords to outlet.
4. Remove all cables from devices.
5. Turn device ON.
v Statement 2
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has a
module containing a lithium battery, replace it only with the same module type
made by the same manufacturer. The battery contains lithium and can explode if
not properly used, handled, or disposed of.
Do not:
v Throw or immerse into water
v Heat to more than 100°C (212°F)
v Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
v Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices,
or transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable parts
inside the device.
v Use of controls or adjustments or performance of procedures other than those
specified herein might result in hazardous radiation exposure.
DANGER
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Some laser products contain an embedded Class 3A or Class 3B laser diode.
Note the following:
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
v Statement 4
≥18 kg (37 lbs)
≥32 kg (70.5 lbs)
≥55 kg (121.2 lbs)
CAUTION:
Use safe practices when lifting.
v Statement 5
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current from
the device, ensure that all power cords are disconnected from the power source.
2
1
v Statement 10
CAUTION:
Chapter 9. Related service information
119
Do not place any object weighing more than 82 kg (180 lbs.) on top of
rack-mounted devices.
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Importante:
Todas as instruções de cuidado e perigo da Server Library começam com um
número. Este número é utilizado para fazer referência cruzada de uma instrução
de cuidado ou perigo no idioma inglês com as versões traduzidas das instruções
de cuidado ou perigo encontradas nesta seção.
Por exemplo, se uma instrução de cuidado é iniciada com o número 1, as
traduções para aquela instrução de cuidado aparecem nesta seção sob a instrução
1.
Certifique-se de ler todas as instruções de cuidado e perigo antes de executar
qualquer operação.
Instrução 1
PERIGO
A corrente elétrica proveniente de cabos de alimentação, de telefone e de
comunicações é perigosa.
Para evitar risco de choque:
v Não conecte ou desconecte cabos e não realize instalação, manutenção ou
reconfiguração deste produto durante uma tempestade com raios.
v Conecte todos os cabos de alimentação a tomadas elétricas corretamente
instaladas e aterradas.
v Conecte todos os equipamentos ao qual esse produto será conectado a tomadas
corretamente instaladas.
v Sempre que possível, utilize apenas uma das mãos para conectar ou desconectar
cabos de sinal.
v Nunca ligue qualquer equipamento quando existir evidência de danos por fogo,
água ou na estrutura.
v Desconecte cabos de alimentação, sistemas de telecomunicação, redes e modems
antes de abrir as tampas dos dispositivos, a menos que especificado de maneira
diferente nos procedimentos de instalação e configuração.
v Conecte e desconecte cabos conforme descrito na seguinte tabela, ao instalar ou
movimentar este produto ou os dispositivos conectados, ou ao abrir suas
tampas.
Para Conectar:
Para Desconectar:
1. DESLIGUE Tudo.
1. DESLIGUE Tudo.
2. Primeiramente, conecte todos os cabos
aos dispositivos.
2. Primeiramente, remova os cabos de
alimentação das tomadas.
3. Conecte os cabos de sinal aos
conectores.
3. Remova os cabos de sinal dos conectores.
4. Remova todos os cabos dos dispositivos.
4. Conecte os cabos de alimentação às
tomadas.
5. LIGUE os dispositivos.
Chapter 9. Related service information
121
Instrução 2
CUIDADO:
Ao substituir a bateria de lítio, utilize apenas uma bateria IBM, Número de Peça
33F8354 ou uma bateria de tipo equivalente, recomendada pelo fabricante. Se o seu
sistema possui um móídulo com uma bateria de lítio, substitua-o apenas pelo
mesmo tipo de mídulo, do mesmo fabricante. A bateria contém lítio e pode
explodir se não for utilizada, manuseada e descartada de maneira correta.
Não:
v Jogue ou coloque na água
v Aqueça a mais de 1000C (2120F)
v Conserte nem desmonte
Para descartar a bateria, entre em contato com a área de atendimento a clientes
IBM, pelo telefone (011) 889-8986, para obter informações sobre como enviar a
bateria pelo correio para a IBM.
Instrução 3
PRECAUCIÓN:
Quando produtos a laser (unidades de CD-ROM, unidades de DVD, dispositivos
de fibra ítica, transmissores, etc.) estiverem instalados, observe o seguinte:
v Não remova as tampas. A remoção das tampas de um produto a laser pode
resultar em exposição prejudicial à radiação de laser. Nenhuma peça localizada
no interior do dispositivo pode ser consertada.
v A utilização de controles ou ajustes ou a execução de procedimentos diferentes
dos especificados aqui pode resultar em exposição prejudicial à radiação.
PERIGO
Alguns produtos a laser contêm um diodo laser da Classe 3A ou Classe 3B
embutido. Observe o seguinte:
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Radiação de laser quando aberto. Não olhe diretamente para o raio a olho nu ou
com instrumentos íticos, e evite exposição direta ao raio.
Instrução 4
≥18 kg (37 lbs)
≥32 kg (70,5 lbs)
≥55 kg (121,2 lbs)
CUIDADO:
Ao levantar a máquina, faça-o com segurança.
Instrução 5
CUIDADO:
Os botões Liga/Desliga localizados no dispositivo e na fonte de alimentação não
desligam a corrente elétrica fornecida ao dispositivo. O dispositivo também pode
ter mais de um cabo de alimentação. Para remover toda a corrente elétrica do
dispositivo, assegure que todos os cabos de alimentação estejam desconectados da
fonte de energia elétrica.
2
1
CUIDADO:
Instrução 10
Chapter 9. Related service information
123
CUIDADO:
Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobre dispositivos
montados em rack.
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Chapter 9. Related service information
125
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Chapter 9. Related service information
127
128
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Chapter 9. Related service information
129
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Chapter 9. Related service information
131
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Important:
Toutes les consignes Attention et Danger indiquées dans la bibliothèque Server sont
précédées d’un numéro. Ce dernier permet de mettre en correspondance la
consigne en anglais avec ses versions traduites dans la présente section.
Par exemple, si une consigne de type Attention est précédée du chiffre 1, ses
traductions sont également précédées du chiffre 1 dans la présente section.
Prenez connaissance de toutes les consignes de type Attention et Danger avant de
procéder aux opérations décrites par les instructions.
Notice n0 1
DANGER
Le courant électrique passant dans les câbles de communication, ou les cordons
téléphoniques et d’alimentation peut être dangereux.
Pour éviter tout risque de choc électrique:
v Ne manipulez aucun câble et n’effectuez aucune opération d’installation,
d’entretien ou de reconfiguration de ce produit au cours d’un orage.
v Branchez tous les cordons d’alimentation sur un socle de prise de courant
correctement câblé et mis à la terre.
v Branchez sur des socles de prise de courant correctement câblés tout équipement
connecté à ce produit.
v Lorsque cela est possible, n’utilisez qu’une seule main pour connecter ou
déconnecter les câbles d’interface.
v Ne mettez jamais un équipement sous tension en cas d’incendie ou d’inondation,
ou en présence de dommages matériels.
v Avant de retirer les carters de l’unité, mettez celle-ci hors tension et déconnectez
ses cordons d’alimentation, ainsi que les câbles qui la relient aux réseaux, aux
systèmes de télécommunication et aux modems (sauf instruction contraire
mentionnée dans les procédures d’installation et de configuration).
v Lorsque vous installez ou que vous déplacez le présent produit ou des
périphériques qui lui sont raccordés, reportez-vous aux instructions ci-dessous
pour connecter et déconnecter les différents cordons.
Connexion
Déconnexion
1. Mettez les unités hors tension.
1. Mettez les unités hors tension.
2. Commencez par brancher tous les
cordons sur les unités.
2. Débranchez les cordons d’alimentation
des prises.
3. Branchez les câbles d’interface sur des
connecteurs.
3. Débranchez les câbles d’interface des
connecteurs.
4. Branchez les cordons d’alimentation sur 4. Débranchez tous les câbles des unités.
des prises.
5. Mettez les unités sous tension.
Chapter 9. Related service information
133
Notice n0 2
ATTENTION:
Remplacez la pile au lithium usagée par une pile de référence identique
exclusivement - voir la référence IBM - ou par une pile équivalente
recommandée par le fabricant. Si votre système est doté d’un module contenant
une pile au lithium, vous devez le remplacer uniquement par un module
identique, produit par le même fabricant. La pile contient du lithium et présente
donc un risque d’explosion en cas de mauvaise manipulation ou utilisation.
v Ne la jetez pas à l’eau.
v Ne l’exposez pas à une température supérieure à 100 °C.
v Ne cherchez pas à la réparer ou à la démonter.
Pour la mise au rebut, reportez-vous à la réglementation en vigueur.
Notice n0 3
ATTENTION:
Si des produits laser sont installés (tels que des unités de CD-ROM ou de DVD,
des périphériques contenant des fibres optiques ou des émetteurs-récepteurs),
prenez connaissance des informations suivantes:
v N’ouvrez pas ces produits pour éviter une exposition directe au rayon laser.
Vous ne pouvez effectuer aucune opération de maintenance à l’intérieur.
v Pour éviter tout risque d’exposition au rayon laser, respectez les consignes de
réglage et d’utilisation des commandes, ainsi que les procédures décrites dans
le présent document.
DANGER
Certains produits laser contiennent une diode laser de classe 3A ou 3B. Prenez
connaissance des informations suivantes:
Rayonnement laser lorsque le carter est ouvert. évitez de regarder fixement le
faisceau ou de l’observer à l’aide d’instruments optiques. évitez une exposition
directe au rayon.
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Notice n0 4
≥18 kg
≥32 kg
≥55 kg
ATTENTION:
Faites-vous aider pour soulever ce produit.
Notice n0 5
ATTENTION:
Le bouton de mise sous tension/hors tension de l’unité et l’interrupteur
d’alimentation du bloc d’alimentation ne coupent pas l’arrivée de courant
électrique à l’intérieur de la machine. Il se peut que votre unité dispose de
plusieurs cordons d’alimentation. Pour isoler totalement l’unité du réseau
électrique, débranchez tous les cordons d’alimentation des socles de prise de
courant.
2
1
Notice n0 10
Chapter 9. Related service information
135
ATTENTION:
Ne posez pas d’objet dont le poids dépasse 82 kg sur les unités montées en
armoire.
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Wichtig:
Alle Sicherheitshinweise in dieser Server-Bibliothek beginnen mit einer Nummer.
Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den
übersetzten Versionen dieses Hinweises in diesem Abschnitt.
Wenn z. B. ein Sicherheitshinweis mit der Nummer 1 beginnt, so erscheint die
übersetzung für diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis
1.
Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.
Hinweis 1
VORSICHT
Elektrische Spannungen von Netz-, Telefon- und Datenübertragungsleitungen sind
gefährlich.
Aus Sicherheitsgründen:
v Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine
Installations-, Wartungs- oder Rekonfigurationsarbeiten durchführen.
v Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem
Schutzkontakt anschließen.
v Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit
ordnungsgemäß geerdetem Schutzkontakt anschließen.
v Signalkabel möglichst einhändig anschließen oder lösen.
v Keine Geräte einschalten, wenn die Gefahr einer Beschädigung durch Feuer,
Wasser oder andere Einflüsse besteht.
v Die Verbindung zu den angeschlossenen Netzkabeln,
Telekommunikationssystemen, Netzwerken und Modems ist vor dem öffnen des
Gehäuses zu unterbrechen. Es sei denn, dies ist in den zugehörigen Installationsund Konfigurationsprozeduren anders angegeben.
v Nur nach den nachfolgend aufgeführten Anweisungen arbeiten, die für
Installation, Transport oder öffnen von Gehäusen von Personal Computern oder
angeschlossenen Einheiten gelten.
Kabel anschlieβen:
Kabel lösen:
1. Alle Geräte ausschalten und Netzstecker 1.
ziehen.
2.
2. Zuerst alle Kabel an Einheiten
3.
anschließen.
4.
3. Signalkabel an Anschlußbuchsen
anschließen.
Alle Geräte ausschalten.
Zuerst Netzstecker von Steckdose lösen.
Signalkabel von Anschlußbuchsen lösen.
Alle Kabel von Einheiten lösen.
4. Netzstecker an Steckdose anschließen.
5. Gerät einschalten.
Chapter 9. Related service information
137
Hinweis 2
ACHTUNG:
Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer
33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr
System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit
dem selben Modultyp vom selben Hersteller. Die Batterie enthält Lithium und
kann bei unsachgemäßer Verwendung, Handhabung oder Entsorgung explodieren.
Die Batterie nicht:
v mit Wasser in Berührung bringen.
v über 100 C erhitzen.
v reparieren oder zerlegen.
Die örtlichen Bestimmungen für die Entsorgung von Sondermüll beachten.
Hinweis 3
ACHTUNG:
Wenn ein Laserprodukt (z. B. CD-ROM-Laufwerke, DVD-Laufwerke, Einheiten mit
Glasfaserkabeln oder Transmitter) installiert ist, beachten Sie folgendes.
v Das Entfernen der Abdeckungen des CD-ROM-Laufwerks kann zu gefährlicher
Laserstrahlung führen. Es befinden sich keine Teile innerhalb des
CD-ROM-Laufwerks, die vom Benutzer gewartet werden müssen. Die
Verkleidung des CD-ROM-Laufwerks nicht öffnen.
v Steuer- und Einstellelemente sowie Verfahren nur entsprechend den
Anweisungen im vorliegenden Handbuch einsetzen. Andernfalls kann
gefährliche Laserstrahlung auftreten.
VORSICHT
Manche CD-ROM-Laufwerke enthalten eine eingebaute Laserdiode der Klasse 3A
oder 3B. Die nachfolgend aufgeführten Punkte beachten.
Laserstrahlung bei geöffneter Tür. Niemals direkt in den Laserstrahl sehen, nicht
direkt mit optischen Instrumenten betrachten und den Strahlungsbereich meiden.
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Hinweis 4
≥18 kg
≥32 kg
≥55 kg
ACHTUNG:
Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen
beachten.
Hinweis 5
ACHTUNG:
Mit dem Betriebsspannungsschalter an der Vorderseite des Servers und dem
Betriebsspannungsschalter am Netzteil wird die Stromversorgung für den Server
nicht unterbrochen. Der Server könnte auch mehr als ein Netzkabel aufweisen. Um
die gesamte Stromversorgung des Servers auszuschalten, muß sichergestellt
werden, daß alle Netzkabel aus den Netzsteckdosen herausgezogen wurden.
2
1
Hinweis 10
Chapter 9. Related service information
139
ACHTUNG:
Keine Gegenstände, die mehr als 82 kg wiegen, auf Rack-Einheiten ablegen.
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Importante:
Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione Server
Library iniziano con un numero. Questo numero viene utilizzato per confrontare
avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in
questa sezione.
Ad esempio, se un avviso di attenzione inizia con il numero 1, la relativa versione
tradotta è presente in questa sezione con la stessa numerazione.
Prima di eseguire una qualsiasi istruzione, accertarsi di leggere tutti gli avvisi di
attenzione e di pericolo.
Avviso 1
PERICOLO
La corrente elettrica circolante nei cavi di alimentazione, del telefono e di segnale è
pericolosa.
Per evitare il pericolo di scosse elettriche:
v Non collegare o scollegare i cavi, non effettuare l’installazione, la manutenzione
o la riconfigurazione di questo prodotto durante i temporali.
v Collegare tutti i cavi di alimentazione ad una presa elettrica correttamente
cablata e munita di terra di sicurezza.
v Collegare qualsiasi apparecchiatura collegata a questo prodotto ad una presa
elettrica correttamente cablata e munita di terra di sicurezza.
v Quando possibile, collegare o scollegare i cavi di segnale con una sola mano.
v Non accendere qualsiasi apparecchiatura in presenza di fuoco, acqua o se sono
presenti danni all’apparecchiatura stessa.
v Scollegare i cavi di alimentazione, i sistemi di telecomunicazioni, le reti e i
modem prima di aprire i coperchi delle unità, se non diversamente indicato nelle
procedure di installazione e configurazione.
v Collegare e scollegare i cavi come descritto nella seguente tabella quando si
effettuano l’installazione, la rimozione o l’apertura dei coperchi di questo
prodotto o delle unità collegate.
Per collegare:
Per scollegare:
1. SPEGNERE tutti i dispositivi.
1. SPEGNERE tutti i dispositivi.
2. Collegare prima tutti i cavi alle unità.
3. Collegare i cavi di segnale ai connettori.
2. Rimuovere prima i cavi di alimentazione
dalle prese elettriche.
4. Collegare i cavi di alimentazione alle
prese elettriche.
3. Rimuovere i cavi di segnale dai
connettori.
5. ACCENDERE le unità.
4. Rimuovere tutti i cavi dalle unità.
Chapter 9. Related service information
141
Avviso 2
ATTENZIONE:
Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con
numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate
dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente
una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a
quello fornito dal produttore. La batteria contiene litio e può esplodere se
utilizzata, maneggiata o smaltita impropriamente.
Evitare di:
v Gettarla o immergerla in acqua
v Riscaldarla ad una temperatura superiore ai 1000C
v Cercare di ripararla o smontarla
Smaltire secondo la normativa in vigore (D.Lgs 22 del 5/2/9) e successive
disposizioni nazionali e locali.
Avviso 3
ATTENZIONE:
Quando si installano prodotti laser come, ad esempio, le unità DVD, CD-ROM, a
fibre ottiche o trasmettitori, prestare attenzione a quanto segue:
v Non rimuovere i coperchi. L’apertura dei coperchi di prodotti laser può
determinare l’esposizione a radiazioni laser pericolose. All’interno delle unità
non vi sono parti su cui effettuare l’assistenza tecnica.
v L’utilizzo di controlli, regolazioni o l’esecuzione di procedure non descritti nel
presente manuale possono provocare l’esposizione a radiazioni pericolose.
PERICOLO
Alcuni prodotti laser contengono all’interno un diodo laser di Classe 3A o Classe
3B. Prestare attenzione a quanto segue:
Aprendo l’unità vengono emesse radiazioni laser. Non fissare il fascio, non
guardarlo direttamente con strumenti ottici ed evitare l’esposizione diretta al fascio.
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Avviso 4
≥18 kg
≥32 kg
≥55 kg
ATTENZIONE:
Durante il sollevamento della macchina seguire delle norme di sicurezza.
Avviso 5
ATTENZIONE:
Il pulsante del controllo dell’alimentazione situato sull’unità e l’interruttore di
alimentazione posto sull’alimentatore non disattiva la corrente elettrica fornita
all’unità. L’unità potrebbe disporre di più di un cavo di alimentazione. Per
disattivare la corrente elettrica dall’unità, accertarsi che tutti i cavi di alimentazione
siano scollegati dalla sorgente di alimentazione.
2
1
Avviso 10
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143
ATTENZIONE:
Non poggiare oggetti che pesano più di 82 kg sulla parte superiore delle unità
montate in rack.
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Chapter 9. Related service information
145
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Chapter 9. Related service information
147
Importante:
Todas las declaraciones de precauciín de esta Biblioteca del servidor empiezan con un
número. Dicho número se emplea para establecer una referencia cruzada de una
declaraciín de precauciín o peligro en inglés con las versiones traducidas que de
dichas declaraciones pueden encontrarse en esta secciín.
Por ejemplo, si una declaraciín de peligro empieza con el número 1, las
traducciones de esta declaraciín de precauciín aparecen en esta secciín bajo
Declaraciín 1.
Lea atentamente todas las declaraciones de precauciín y peligro antes de llevar a
cabo cualquier operaciín.
Declaración 1
PELIGRO
La corriente eléctrica de los cables telefínicos, de alimentaciín y de comunicaciones
es perjudicial.
Para evitar una descarga eléctrica:
v No conecte ni desconecte ningún cable ni realice las operaciones de instalaciín,
mantenimiento o reconfiguraciín de este producto durante una tormenta.
v Conecte cada cable de alimentaciín a una toma de alimentaciín eléctrica con
conexiín a tierra y cableado correctos.
v Conecte a tomas de alimentaciín con un cableado correcto cualquier equipo que
vaya a estar conectado a este producto.
v Si es posible, utilice una sola mano cuando conecte o desconecte los cables de
sent.al.
v No encienda nunca un equipo cuando haya riesgos de incendio, de inundaciín o
de daños estructurales.
v Desconecte los cables de alimentaciín, sistemas de telecomunicaciones, redes y
mídems conectados antes de abrir las cubiertas del dispositivo a menos que se
indique lo contrario en los procedimientos de instalaciín y configuraciín.
v Conecte y desconecte los cables tal como se describe en la tabla siguiente cuando
desee realizar una operaciín de instalaciín, de traslado o de apertura de las
cubiertas para este producto o para los dispositivos conectados.
Para la conexin
Para la desconexiín
1. APÁGUELO todo.
1. APÁGUELO todo.
2. En primer lugar, conecte los cables a los 2. En primer lugar, retire cada cable de
dispositivos.
alimentaciín de la toma de alimentaciín.
3. Conecte los cables de señal a los
conectores.
3. Retire los cables de señal de los
conectores.
4. Conecte cada cable de alimentaciín a la
toma de alimentaciín.
4. Retire los cables de los dispositivos.
5. ENCIENDA el dispositivo.
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Declaración 2
PRECAUCIÓN:
Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza
33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el
fabricante. Si el sistema tiene un mídulo que contiene una batería de litio,
sustitúyalo únicamente por el mismo tipo de mídulo, que ha de estar creado por el
mismo fabricante. La batería contiene litio y puede explotar si el usuario no la
utiliza ni la maneja de forma adecuada o si no se desprende de la misma como
corresponde.
No realice las acciones siguientes:
v Arrojarla al agua o sumergirla
v Calentarla a una temperatura que supere los 1000C (2120F)
v Repararla o desmontarla
Despréndase de la batería siguiendo los requisitos que exija el reglamento o la
legislaciín local.
Declaración 3
PRECAUCIÓN:
Cuando instale productos láser (como, por ejemplo, CD-ROM, unidades DVD,
dispositivos de fibra íptica o transmisores), tenga en cuenta las advertencias
siguientes:
v No retire las cubiertas. Si retira las cubiertas del producto láser, puede quedar
expuesto a radiaciín láser perjudicial. Dentro del dispositivo no existe ninguna
pieza que requiera mantenimiento.
v El uso de controles o ajustes o la realizaciín de procedimientos que no sean los
que se han especificado aquí pueden dar como resultado una exposiciín
perjudicial a las radiaciones.
PELIGRO
Chapter 9. Related service information
149
Algunos productos láser contienen un diodo de láser incorporado de Clase 3A o de
Clase 3B. Tenga en cuenta la advertencia siguiente.
Cuando se abre, hay radiaciín láser. No mire fijamente el rayo ni lleve a cabo
ningún examen directamente con instrumentos ípticos; evite la exposiciín directa al
rayo.
Declaración 4
≥18 kg (37 libras)
≥32 kg (70,5 libras) ≥55 kg (121,2 libras)
PRECAUCIÓN:
Tome medidas de seguridad al levantar el producto.
Declaración 5
PRECAUCIÓN:
El botín de control de alimentaciín del dispositivo y el interruptor de alimentaciín
de la fuente de alimentaciín no apagan la corriente eléctrica suministrada al
dispositivo. Es posible también que el dispositivo tenga más de un cable de
alimentaciín. Para eliminar la corriente eléctrica del dispositivo, asegúrese de
desconectar todos los cables de alimentaciín de la fuente de alimentaciín.
2
1
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Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Declaración 10
PRECAUCIÓN:
No coloque ningún objeto que pese más de 82 kg (180 libras) encima de los
dispositivos montados en bastidor.
Chapter 9. Related service information
151
Send us your comments!
We want to know your opinion about this manual (part number 06P8515). Your
input will help us to improve our publications.
Please photocopy this survey, complete it, and then fax it to IBM HMM Survey at
919-543-8167 (USA).
Name: _________________________________________
Phone number: __________________________________
1.
Do you like this manual?
h Yes h No
________________________________________________________________
________________________________________________________________
2.
What would you like to see added, changed, or deleted in this manual?
________________________________________________________________
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3.
What is your service experience level?
h Less than five years
4.
h More than five years
Which servers do you service most?
________________________________________________________________
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Thank you for your response!
152
Hardware Maintenance Manual: IBM IntelliStation Type 6836, 6846
Problem determination tips
Due to the variety of hardware and software combinations that can be
encountered, use the following information to assist you in problem determination.
If possible, have this information available when requesting assistance from Service
Support and Engineering functions.
v Machine type and model
v Processor or hard disk upgrades
v Failure symptom
– Do diagnostics fail?
– What, when, where, single, or multiple systems?
– Is the failure repeatable?
– Has this configuration ever worked?
– If it has been working, what changes were made prior to it failing?
– Is this the original reported failure?
v Reference/Diagnostics version
– Type and version level
v Hardware configuration
– Print (print screen) configuration currently in use
– BIOS level
v Operating system software
– Type and version level
Note: To eliminate confusion, identical systems are considered identical only if
they:
1. Are the exact machine type and models
2. Have the same BIOS level
3. Have the same adapters/attachments in the same locations
4. Have the same address jumpers/terminators/cabling
5.
6.
7.
8.
Have
Have
Have
Have
the
the
the
the
same
same
same
same
software versions and levels
Reference/Diagnostics Diskette (version)
configuration options set in the system
setup for the operation system control files
Comparing the configuration and software set-up between ″working and
non-working″ systems will often lead to problem resolution.
Notices
References in this publication to IBM products, programs, or services do not imply
that IBM intends to make these available in all countries in which IBM operates.
Any reference to an IBM product, program, or service is not intended to state or
imply that only that IBM product, program, or service may be used. Subject to
IBM’s valid intellectual property or other legally protectable rights, any
functionally equivalent product, program, or service may be used instead of the
IBM product, program, or service. The evaluation and verification of operation in
conjunction with other products, except those expressly designated by IBM, are the
responsibility of the user.
Chapter 9. Related service information
153
Trademarks
The following items are trademarks of the IBM Corporation in the United States or
other countries or both:
HelpCenter
IBM
NetBAY3
Netfinity Manager
SystemXtra
HelpFax
OS/2
Netfinity
ThinkPad
The following terms are trademarks of other companies:
Notes
Lotus Development Corporation
MMX and Pentium are trademarks or registered trademarks of Intel Corporation.
UNIX is a trademark or registered trademark of The Open Group in the United
States and other countries.
Windows NT is a trademark or registered trademark of Microsoft Corporation.
154
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Part Number: 06P8515
Printed in U.S.A.
(1P) P/N: 06P8515
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