Firmware Update Instructions
Firmware Update
To update the firmware of the AV receiver, you can choose
from the following two methods: update via network, or
update via USB storage. Choose the one that best suits
your environment. Before proceeding with the update,
please read the corresponding explanations carefully.
■ Update via network
You need a wired Internet connection to update the
firmware.
■ Update via USB storage
Please prepare a USB storage device such as a USB flash
memory stick. You need at least 32 MB of available
space to update the firmware.
Note
• Check the network connection before updating.
• Do not touch any cable or device connected to the AV receiver
during the update process.
• Do not attempt to access the AV receiver from your PC while it
is being updated.
• Do not shutdown the power of the AV receiver while it is being
updated.
• The storage media in the USB card reader may not work.
• If the USB device is partitioned, each section will be treated as an
independent device.
• If the USB device contains a lot of data, the AV receiver may take
a while to read it.
• Operation is not guaranteed for all USB devices, which includes
the ability to power them.
• Onkyo takes no responsibility whatsoever for the loss or damage
of data resulting from the use of a USB device with the AV
receiver. Onkyo recommends that you back up your important
music files beforehand.
• If you connect a USB hard disk drive to the USB port, Onkyo
recommends that you use its AC adapter to power it.
• USB hubs and USB devices with hub functions are not supported.
Do not connect your USB device via a USB hub.
• USB devices with security functions are not supported.
Limitation of liability
The program and accompanying online documentation
are furnished to you for use at your own risk. Onkyo will
not be liable and you will have no remedy for damages
for any claim of any kind whatsoever concerning your
use of the program or the accompanying online
documentation, regardless of legal theory, and whether
arising in tort or contract. In no event will Onkyo be
liable to you or any third party for any special, indirect,
incidental, or consequential damages of any kind,
including, but not limited to, compensation,
reimbursement or damages on account of the loss of
present or prospective profits, loss of data, or for any
other reason whatsoever.
See the Onkyo web site for latest information.
Updating the Firmware via Network
The AV receiver allows you to update the firmware using
network connection on the rear panel.
Note
• Make sure your AV receiver and TV are turned on and an
Ethernet cable is connected to the rear panel of the AV receiver.
• Never unplug or turn off the AV receiver while it is being
updated.
• Never plug or unplug an HDMI or Ethernet cable during the
update process.
• Do not attempt to access the AV receiver from your PC while it
is being updated.
• Never unplug the power cord during the update process.
• It takes up to 60 minutes to complete the firmware update.
• The AV receiver will retain all your settings after the update is
finished.
Before Starting
• Set the “HDMI Control(RIHD)” setting to “Off”.
• Turn off the controller device connected via Ethernet
cable.
• Turn off Multi Zone if this function is present.
• Stop playback of contents from Internet Radio,
iPod/iPhone, USB or servers, etc.
To be continued
En-1
Update Procedure
1
2
3
Press RECEIVER followed by HOME on the remote
controller.
The Home menu appears on the TV screen.
Select “Firmware Update” and press ENTER.
Note that the “Firmware Update” option will be
grayed out for a short while after the AV receiver is
turned on. Please wait until it becomes operable.
Select “Update via NET” and press ENTER.
Note that this option will not be available if there is no
firmware file newer than the currently installed
version.
4
Select “Update” and press ENTER.
The update process will begin.
During the update process, the on-screen display may
disappear depending on the updated program. When
this occurs, you can still view the update progress on
the AV receiver’s display. The on-screen display will
reappear after the update is complete, and upon
turning the AV receiver off and on again.
5
The message “Completed!” appears on the AV
receiver’s display, indicating that the update has
been completed.
6
Press 8ON/STANDBY on the front panel.
The AV receiver will enter standby mode.
Do not use 8RECEIVER on the remote controller.
The AV receiver will enter standby mode
automatically in 3 minutes regardless of whether
8ON/STANDBY is pressed.
Congratulations! You now have the latest firmware
installed on your Onkyo AV receiver.
Troubleshooting
Case 1:
If an error occurs, “Error!! *-**” is displayed on the AV
receiver’s display. (Alpha-numeric characters on the front
display are denoted by asterisks.) Refer to the following
table and take appropriate action.
■ Errors during an update via network
Error Code
Description
*-10, *-20
The Ethernet cable was not detected.
Reconnect the cable properly.
*-11, *-13, *-21,
Internet connection error.
Check the following items:
• Make sure the IP address, subnet mask,
gateway address, and DNS server are
configured properly.
• Make sure the router is turned on.
• Make sure the AV receiver and the router are
connected with an Ethernet cable.
• Make sure your router is configured properly.
See the instruction manual of the router.
• If your network allows only one client
connection and there is any other device
already connected, the AV receiver will not be
able to access the network. Consult your
Internet Service Provider (ISP).
• If your modem does not function as a router,
you will need a router. Depending on your
network, you may need to configure the proxy
server if necessary. See the document
provided by your ISP. If you are still unable to
access the Internet, the DNS or proxy server
may be temporarily down. Contact your ISP.
*-28
Others
Retry the update procedure from the beginning.
If the error persists, please contact Onkyo
Support (➔ page 4) and provide the error
code.
En-2
Case 2:
If an error occurs during the update process, disconnect
then reconnect the AC power cord and try again.
Case 3:
If you do not have an Internet connection to the network,
please contact Onkyo Support (➔ page 4).
Updating the Firmware via USB
The AV receiver allows you to update the firmware using a
USB device.
Note
• Never unplug or turn off the AV receiver during the update
process.
• Never plug or unplug an HDMI cable or a USB device during the
update process.
• Never unplug the USB storage device containing the firmware
file or the AC power cord during the update process.
• Do not attempt to access the AV receiver from your PC while it
is being updated.
• It takes up to 60 minutes to complete the firmware update.
• The AV receiver will retain all your settings after the update is
finished.
Update Procedure
1
Connect a USB device to your PC. If there is any
data in the USB device, remove it first.
2
Download the firmware file from the Onkyo web
site. The file name is as follows:
ONKAVR****_************.zip
Select “Update” and press ENTER.
The update process will begin.
During the update process, the on-screen display may
disappear depending on the updated program. When
this occurs, you can still view the update progress on
the AV receiver’s display. The on-screen display will
reappear after the update is complete, and upon
turning the AV receiver off and on again.
Do not turn off the AV receiver and do not remove the
USB device during the update process.
11
The message “Completed!” appears on the AV
receiver’s display, indicating that the update has
been completed.
Remove the USB device.
12
Press 8ON/STANDBY on the front panel.
The AV receiver will enter standby mode.
Do not use 8RECEIVER on the remote controller.
The AV receiver will enter standby mode
automatically in 3 minutes regardless of whether
8ON/STANDBY is pressed.
Congratulations! You now have the latest firmware
installed on your Onkyo AV receiver.
Unzip the downloaded file. The numbers of folders
and files differ according to the model.
3
Copy all the extracted folders including all folders
and files to the USB device. Be careful not to copy
the zip file.
4
Remove the USB device from your PC and connect
it to the USB port on the AV receiver.
When the AV receiver has two USB ports, you can
use either one.
Before Starting
• Set the “HDMI Control(RIHD)” setting to “Off”.
• Turn off the controller device connected via Ethernet
cable.
• Turn off Multi Zone if this function is present.
• Stop playback of contents from Internet Radio,
iPod/iPhone, USB or servers, etc.
• If there is any data in the USB device, remove it first.
10
5
Make sure the AV receiver and TV are turned on.
If the AV receiver is in standby mode, press
8ON/STANDBY on the AV receiver to light up the
front display.
6
Select the USB input source.
“Now Initializing...” appears on the AV receiver’s
display and then the name of the USB device is
displayed. It takes 20 to 30 seconds to recognize the
USB device.
7
Press RECEIVER followed by HOME on the remote
controller.
The Home menu appears on the TV screen.
8
9
Select “Firmware Update” and press ENTER.
Select “Update via USB” and press ENTER.
Note that this option will not be available if there is no
firmware file newer than the currently installed
version.
En-3
Troubleshooting
Case 1:
If an error occurs, “Error!! *-**” is displayed on the AV
receiver’s display. (Alpha-numeric characters on the front
display are denoted by asterisks.) Refer to the following
table and take appropriate action.
■ Errors during an update via USB
Error Code
Description
*-10, *-20
The USB device was not detected. Make sure
the USB flash memory or USB cable is
properly connected to the USB port. If the USB
storage device has its own power supply, use it
to power the USB device.
*-14
Others
The firmware file was not found in the root
folder of the USB device, or the firmware file is
for another model. Retry and download the file
on the support page of the web site, following
the on-site instructions. If the error persists,
please contact Onkyo Support and provide the
error code.
Retry the update procedure from the beginning.
If the error persists, please contact Onkyo
Support and provide the error code.
Case 2:
If an error occurs during the update process, disconnect
then reconnect the AC power cord and try again.
2-1, Nisshin-cho, Neyagawa-shi, OSAKA 572-8540, JAPAN
http://www.onkyo.com/
The Americas
18 Park Way, Upper Saddle River, N.J. 07458, U.S.A.
For Dealer, Service, Order and all other Business Inquiries:
Tel: 201-785-2600
Fax: 201-785-2650
Hours:M-F 9am-5pm ET
http://www.us.onkyo.com/
For Product Support Team Only:
1-800-229-1687
Hours:M-F 9am-8pm / Sat-Sun 10am-8pm ET
http://www.us.onkyo.com/
Europe
Liegnitzerstrasse 6, 82194 Groebenzell, GERMANY
Tel: +49-8142-4401-0 Fax: +49-8142-4208-213
http://www.eu.onkyo.com/
China, Hong Kong
Unit 1033, 10/F, Star House, No 3, Salisbury Road, Tsim
Sha Tsui Kowloon, Hong Kong.
Tel: 852-2429-3118 Fax: 852-2428-9039
http://www.onkyochina.com
Asia, Oceania, Middle East, Africa
Please contact an Onkyo distributor referring to Onkyo
SUPPORT site.
http://www.intl.onkyo.com/support/firmware/index.html
The above-mentioned information is subject to change
without prior notice. Visit the Onkyo web site for the latest
update.
En
Y1206-1
SN 29401357
(C) Copyright 2012 Onkyo Sound & Vision Corporation Japan. All rights reserved.
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