iDCS 100 Sales Brochure
iDCS
100
IP-Enabled
Communication
Platform
Not only is the IP-Enabled iDCS 100 the most
robust and technologically advanced telephony
system available - it is also the smartest choice
for your company's bottom line.
The iDCS 100 is as easy to use as it is efficient.
Our single cabinet design is configured as a basic
Key System Unit, and you can add either one of
two expansion cabinets as your business needs
require. Available in standard and IP-enabled
configurations, the iDCS 100's cutting edge
networking capabilities link remote locations
into the main site as a part of an integrated
system. Best of all, the iDCS 100 protects your
initial investment by allowing you to reuse
existing Samsung equipment and phones as your
business grows.
Fully featured with capabilities typically found in
large business systems, the iDCS 100 can support
Voice over Internet Protocol (VoIP) trunking,
Primary Rate Interface (PRI), Caller ID, Tenant
Services, and so much more. The SVMi voice
processing platform adds advanced voicemail and
Auto Attendant capabilities. Add the OfficeServ™
Wireless mobility solution to free employees
from their desks or take advantage of the many
OfficeServ™ Applications, such as E-Mail Gateway
that keeps in touch from wherever you can
receive email.
Simply put, the iDCS 100 offers power and
control without sacrificing the freedom and
flexibility your company requires. So powerful,
it's unlike any telephone system you have ever
used before.
Samsung Means Business
iDCS 100 Features & Specifications
System Features
Account Code Entry
• Forced-Verified
• Forced-Not Verified
• Voluntary
Account Code Key
Account Code Key-One Touch
Administrator Program Key
All Call Voice Page
Attention Tone
Audio Message with Alarm
Reminder (Timer)
Authorization Codes
• Forced
• Voluntary
Auto Answering on CO
Auto Attendant†
Automatic Call Distribution (ACD)
Automatic Hold
Background Music
Branch Group
Call Activity Display
Call Center
• Agent Busy/Manual Wrap-Up
Key
• Agent Pin (ID) Numbers
• Agent Login & Logout
• Automatic Logout
• Automatic Wrap-Up Timer
• Priority Call Queuing
• Embedded Reporting Package
—Agent Statistics
—Call Statistics
—Group Supervisors
—Printed Reports
• OfficeServTM DataView*
—UCD Statistics
—UCD Monitoring
—Wall-Style Display Window
Call Costing
Caller Identification†
• Automatic Number
Identification (ANI)
• Caller ID
• Calling Line
Identification (CLI)
Caller ID Features
• Name/Number Display
• Next Call
• Save Caller ID Number
• Store Caller ID Number
• Inquire Park/Hold
• Caller ID Review List
• Investigate
• Abandon Call List
• Caller ID on SMDR
• Number to Name Translation
• Caller ID to PSTN
• Caller ID to Analog Port*
Call Forwarding
• All Calls
• Busy
• No Answer
• Busy/No Answer
• Forward DND
• Follow Me
• External
• To Voicemail
• Preset Destination
• Preset Forward Busy
Call Hold
• Exclusive
• System
• Remote
Call Park and Page
Call Pickup
• Directed
• Groups
• Established
Call Recording
Call Waiting/Camp-On
Caller Emergency Service ID
(CESID)
Centrex/PBX Use
Chain Dialing
Chain Forward
Class of Service
Common Bell Control
Computer Telephony Integration*
• OfficeServTM Link*
• OfficeServTM Easy Set*
• OfficeServTM DataView*
• OfficeServTM Call*
• OfficeServTM Operator*
• OfficeServTM SoftPhone*
• OfficeServTM Open TSP*††
Conference
• Add On (5 party)
• Unsupervised
• Split
Conference Group*
Customer Set Relocation
Data Security
Database Printout
Daylight Saving Time-Automatic
Dialed Number Identification
Service (DNIS)
Direct In Lines
Direct Inward Dialing (DID) T1/Copper
• Day/Night Routing
• Busy or Camp-On Option
• MOH Source
• DID Call Limits
Direct Inward System Access (DISA)
Direct Trunk Selection
Directory Names
DISA Security
Distinctive Ringing
Distinctive Ringing Enhanced*
Door Lock Release (Programmable)
Door Phones
E & M Tie Lines (T1)
Executive Barge-In (Override)
• With Warning Tone
• Without Warning Tone
• Trunk Monitor or Service
Observing
External Music Interfaces
External Page Interfaces
Flash Key Operation
Flexible Numbering
Ground Start Trunks (T1/Copper)
Group Busy Setting
Hot Line
In Group/Out of Group
Incoming Call Distribution
Incoming/Outgoing Service
Individual Line Control
Ring Modes
• Time-Based Routing Plans
• Automatic/Manual
• Holiday Schedule
• Temporary Override
Ring Over Page
Secretary Pooling
Single Line Connections
Speed Dial Numbers
• Station List
• System List
Speed Dial by Directory
Station Hunt Groups
• Distributed
• Sequential
• Unconditional
Station Message Detail
Recording (SMDR)
Station Pair
System Alarms
System Maintenance Alarms
System Directory
Tenant Services
Toll Restriction
• By Day or Night
• By Line or Station
• Eight Dialing Classes
• Special Code Table
Toll Restriction Override
Tone or Pulse Dialing
Traffic Reporting
Transfer
• Screened/Unscreened
• Voicemail Transfer Key
• With Camp-On
Trunk Groups
Uniform Call Distribution (UCD)†
Virtual Extensions
Voicemail
• Integrated (In-skin)
• In-Band Signaling
Voice over IP (VoIP)*
Walking Class of Service
Wireless Handsets
Keyset Display Features
Station Features
Add-On Modules
Appointment Reminder
Auto Answer on CO
Automatic Hold
Automatic Privacy
Background Music
Busy Station Callback
Busy Lamp Field (BLF)
Call Coverage Key*
Call Forwarding
Call Forwarding Override
Call Logs*
Call Pickup
Direct Station Selection (DSS)
Divert to Voicemail
Do Not Disturb (Override)
Do Not Disturb (Programmable)
Door Lock Release
Exclusive Hold
Group Listening
Headset Operation
Hearing Aid Compatible
Line Queuing with Callback
Line Skipping
Loud Ringing Interface
Manual Signaling
Message Waiting Light Indication
Mute Microphone/Handset
Off-Hook Ringing
Off-Hook Voice Announce Executive
Off-Hook Voice Announce Standard
IP Keysets*
ISDN Call Progress Monitor
ISDN Service
• Primary Rate Interface (PRI)
• Basic Rate Interface (BRI)
LAN Interface*
Least Cost Routing
Live System Programming
• From any Display Keyset
• With a Personal Computer
• With Remote ITP Keyset*
Meet Me Page and Answer
Memory Protection
Message Waiting Indications
Message Waiting Key
Microphone On/Off per Station
Mobility Solutions
Multiple Lauguage Support
Music on Hold Flexible
Music on Hold Sources
Networking*
• QSIG over IP
• QSIG over PRI
Off Premises Extensions (OPX)
OfficeServTM Wireless*
Operator Group
Overflow
• Operator
• Station Group
Override Codes
Paging
• Internal Zones (5)
• External Zones (4)
• All External
• Page All
Park Orbits
Prime Line Selection
Priority Call Queuing*
Private Lines
Programmable Line Privacy
Programmable Timers
Recalls
Recall to Operator
Redial Review
Remote Programming—PC
One Time Do Not Disturb
One Touch Dialing Keys
On-Hook Dialing
Privacy Release
Programmable Keys
Programmed Station Messages
Protection from Barge-In
Pulse to Tone Switchover
Redial
• Auto Retry
• Last Number
• Manual Retry with LNR
• Memo Redial
• Save Number
Remote Hold
Ring Modes
• Auto Answer
• Ring—Eight Tone Choices
• Voice Announce
Ringing Preference
Speakerphone
Station Lock
Terminal Status Indicator
Tri-Colored Lights
Volume Settings
• Handset
• BGM
• Ringing
• Paging
• Speaker
• Off-Hook Ring
Wall-Mountable Keysets
*Available on iDCS 100 IP-Enabled only, Software version 2.4x or higher.
† Requires optional hardware and/or software. Ask your Samsung Authorized Dealer for details. Features subject to change
without notice.
†† By special request.
© 2005 Samsung Telecommunications America, L.P.
Account Code Display
Call Duration Timer
Call for Group Identification
Call Processing Information
Caller ID Information
Calling Party Name
Calling Party Number
Conference Information
Date and Time Display
Dial by Name
Dialed Number
Enhanced Station Programming
Identification of Recalls
Identification of Transfers
Message Waiting Caller Number
Outside Line Identification
Override Identification
Programmed Message Display
Soft Keys
Stopwatch Timer
Text Messaging
UCD Supervisor Display†
System Specifications
Keysets and AOMs
Single Line Telephones
ITP Keysets
CO/Centrex/PBX Lines (Loop Start)
BRI Circuits (Channels)
E&M Trunks
SVMi-8 Voice Mail Ports
SVMi-4 Voice Mail Ports
PRI/T1 (Digital Trunk)
VoIP Channels (Trunking)
Without SVM
56
42
64
36
24 (48)
12
0
0
1 (24)
8
With SVM
48
34
64
36
24 (48)
12
8
4
1 (24)
8
NOTE: These numbers indicate maximum of each device type. In no case can the system
exceed a combined total of 88 devices listed above.
w w w. s a m s u n g . c o m / b c s
L-SB-100R2 03 10/2005
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