g-driveevatc_withtb_usermanual_r1_1015_lr
Product Manual
Table of Contents
Table of Contents
About Your G-DRIVE ev ATC with Thunderbolt
Introduction............................................................................................................................................ 4
What’s in the Box ................................................................................................................................ 5
System Requirements ....................................................................................................................... 5
Overview of the Drive........................................................................................................................ 6
Easy Installation for Mac ................................................................................................................ 9
Disconnect the Drive ....................................................................................................................... 9
About Your G-DRIVE® ev ATC with Thunderbolt
Using Your Drive on Mac
Use with Time Machine................................................................................................................... 11
Initialize Drive for Mac......................................................................................................................13
Restore the Drive Icon......................................................................................................................16
Reformat with Partitions................................................................................................................. 18
• Introduction .....................................................
p.4
• What’s in the Box .......................................... p.5
Using Your Drive on Windows
Windows Use ...................................................................................................................................... 23
Cross Platform Use............................................................................................................................. 24
• System Requirements ................................... p.5
• Overview of the Drive .................................... p.6
Safety & General Use
Safety Precautions ............................................................................................................................. 28
Backup Your Data ............................................................................................................................... 29
• Easy Installation for Mac .............................. p.9
• Disconnect the Drive ..................................... p.9
Support & Warranty
Technical Support ............................................................................................................................. 31
Limited Warranty................................................................................................................................ 32
Copyright.............................................................................................................................................. 34
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About Your G-DRIVE ev ATC with Thunderbolt
About Your G-DRIVE ev ATC with Thunderbolt
Introduction
What’s in the Box
Thank you for purchasing the G-DRIVE® ev ATC with Thunderbolt™ from G-Technology®. Made
from a lightweight, shock-resistant compound, this all-terrain drive solution with tethered
Thunderbolt 2 cable shields a high quality, lightweight (approximately 35% lighter than the
G-DRIVE ev), removable, stand-alone G-DRIVE® ev RaW USB hard drive. When coupled with the
All-Terrain case, the data on your G-DRIVE ev RaW is further protected from pressure, shock
and dust. Equipped with a watertight drive compartment, the G-DRIVE ev ATC floats; should
it be dropped into a pool of water up to 1ft for 30 seconds your data will remain protected.
Perfect for in the field back-up, editing, transferring and storage, this durable 7200 RPM drive is
formatted for Mac®, it can be easily reformatted for Windows® and comes with a 3-Year limited
warranty.
The following items are included in the box:
• G-DRIVE® ev ATC with Thunderbolt™ hard drive solution with tethered Thunderbolt cable
- G-DRIVE® ev ATC with Thunderbolt hard drive solution consists of an outer
‘ev All-Terrain case’ and a removable hard drive known as ‘G-DRIVE ev RaW’
• USB 3.0 cable (for use with G-DRIVE ev RaW)
• Quick Start Guide
• 3-Year limited warranty
If any items are missing, please contact G-Technology at g-technology.com/support.
As part of the Evolution Series, the G-DRIVE ev RaW can be used as a standalone device, inside
the ev All Terrain Case or with the G-DOCK ev® with Thunderbolt for ultra-fast transfer rates and
editing. The ev All-Terrain case is compatible with ev Series drives including the G-DRIVE® ev
or G-DRIVE® ev SSD.
System Requirements
The drive is set up at the factory for use with Mac OS® systems, formatted as ‘HFS+
with Journaling’, and supports the following Operating Systems:
Mac: Mac OS 10.7+.
Windows: Windows® 8.1, 8 and 7
See how to configure for Windows here.
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About Your G-DRIVE ev ATC with Thunderbolt
Overview of the Drive
About Your G-DRIVE ev ATC with Thunderbolt
To access the removable hard drive, also called G-DRIVE ev RaW, simply open the latch
located on the right side of the ev All-Terrain case. Gently pulling on the latch opens the
drive compartment and you now have access to the G-DRIVE ev RaW. The removable
hard drive also has an illuminated ‘G’ logo in the front that glows when the case is
connected to a power source and flashes more brightly in case of drive activity.
Your G-DRIVE ev ATC with Thunderbolt is designed for providing easy access to
your precious content stored on the drive and providing everyday protection.
The G-DRIVE ev ATC with Thunderbolt drive solution consists of two parts:
1. ev All-Terrain case with Thunderbolt
2. Removable G-DRIVE ev RaW USB hard drive
ev All-Terrain case with Thunderbolt
The ev All-Terrain Case with Thunderbolt provides easy connectivity with its tethered
Thunderbolt cable. The cable can be accessed from the left hand side of the drive.
G-DRIVE ev RaW
Simply remove the cover which protects the connector and plug-in to the Thunderbolt port on
your laptop or desktop. The cover remains attached to the cable so that you don’t have to worry
about losing it.
Inside the ev All-Terrain case you will find the G-DRIVE ev RaW USB hard drive. The
G-DRIVE ev RaW can be removed from the case by simply pulling out of the case as
shown in the image below. Please make sure that the drive is safely ejected from your
desktop or laptop before removing the drive. Learn more about safely ejecting your
drive here.
The Power & Activity LED on the front of the unit will glow when power is applied via the
Thunderbolt port. The light will flash more brightly as data is transferred to or from the hard drive.
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About Your G-DRIVE ev ATC with Thunderbolt
About Your G-DRIVE ev ATC with Thunderbolt
Easy Installation for Mac
The G-DRIVE ev RaW can operate as a standalone USB hard drive or as a module for
use inside G-DOCK ev® or G-DRIVE® ev ATC hard drive solution. The drive features an
illuminated ‘G’ in the front, and a SATA Port and USB 3.0 Port on the back.
G-DRIVE ev ATC with Thunderbolt easily attaches to your computer via the Thunderbolt
port. Simply use the tethered Thunderbolt cable to connect the drive to the appropriate
port on your computer. The drive will automatically mount on the desktop if you are
running Mac OS.
No AC power supply is necessary. The drive is bus-powered to eliminate the need to
carry around an external AC power supply to use the drive.
Power & Activity LED
Disconnect the Drive
SATA Interface for
use with G-DOCK ev
A great feature of G-DRIVE ev ATC with Thunderbolt is its ability to be connected and
disconnected while your computer is running. However, to prevent failures and/or data
loss, it is important to follow the steps below when disconnecting or ‘unmounting’ the
drive from your computer.
USB 3.0 Port
1. Before disconnecting the drive, unmount the system by simply dragging the
G-DRIVE ev ATC with Thunderbolt icon to the trash located in the dock. Keyboard
shortcut: Select the drive icon and hit Command+E. 2. It is safe to remove the drive from your system when the drive icon is no longer
present on your desktop.
Helpful links
• To use your drive on Windows, go to Windows Use.
• To use your drive on Mac® and Windows, go to Cross Platform Use.
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p.9
Using Your Drive on Mac®
Use with Time Machine®
G-DRIVE ev ATC with Thunderbolt works seamlessly with Time Machine, the easy-to-use
application that ships with your Mac and provides automatic backup for your files. The
following steps will quickly set up your drive for use with Time Machine.
1. When you connect your drive for the first time, the Time Machine dialog box should
automatically appear. Click the Use as Backup Disk button.
*If you have already configured Apple Time Machine, go to step 2.
Using Your Drive on Mac
• Use with Time Machine ............................. p.11
• Initialize Drive for Mac .............................. p.13
• Restore the Drive Icon ............................... p.16
• Reformat with Partitions ........................... p.18
2. If the Time Machine dialog box did not launch, go to the Apple Menu> System
Preferences. Click on the Time Machine icon. The Time Machine Preference
panel will open. Click the Select Backup Disk button.
p.11
Using Your Drive on Mac®
Using Your Drive on Mac®
Initialize Drive for Mac
3. In the dialog box that appears, select your G-DRIVE ev ATC with Thunderbolt, then Click
the Use for Backup button.
G-DRIVE ev ATC with Thunderbolt has been factory-formatted, or ‘initialized’, for use
with Mac OS. Should you wish to reinitialize the drive—and quickly erase all contents of
the drive—here are the steps:
1. First, open the Disk Utility program, located on your hard drive under Applications/ Utilities/
Disk Utility. The window below will appear, and your G-DRIVE ev ATC with Thunderbolt will be
displayed in the left-hand column.
2. Select your drive by clicking its icon in the left-side column. Information about the
drive will be displayed at the bottom of the window. 4. Make sure the Time Machine switch is set to ON. You can set its options by clicking
the Options button. Do this to choose volumes, folders or files you do NOT want
to backup.
3. Select the Erase tab to view the formatting options. By default, the Format pop-up
menu is set to the Mac OS Extended (Journaled) option.
G-DRIVE ev ATC with Thunderbolt will now use Time Machine to back up your important
files automatically. It’s that easy!
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Using Your Drive on Mac®
Using Your Drive on Mac®
WARNING: THIS NEXT STEP WILL ERASE ALL DATA ON YOUR DRIVE.
4. Choose the Format option that you prefer.
6. Click on the Erase button to continue. A progress bar in the lower right corner of the
window will show the progress of the disk’s reformatting.
• Mac OS Extended (Journaled): Use this format if you intend to use the drive for
Time Machine or to create a separate bootable installation of the OS.
7. After the drive is reinitialized, you should automatically see the Time Machine®
dialog box.
• Click the Use as Backup Disk button if you want to use the drive with
Time Machine. For more info using the drive with Time Machine, go here.
• Click the Don’t Use or Decide Later button if you do not want to use
Time Machine at this point.
5. Click the Erase button in the lower right corner of the window. A dialog box will appear
asking if you want to erase the G-DRIVE ev ATC with Thunderbolt partition.
8. Quit the Disk Utility program. After reinitializing the drive, the custom icon for
G-DRIVE ev ATC with Thunderbolt has been erased. You can optionally restore this
icon with the steps on the next page.
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p.15
Using Your Drive on Mac®
Using Your Drive on Mac®
Restore the Drive Icon
4. Select the G-DRIVE ev ATC with Thunderbolt icon on your desktop and press
Command+I. This opens its Get Info window. (below left)
If the drive icon for your G-DRIVE ev ATC with Thunderbolt was erased during the
reinitialization process (see previous section), you can restore the icon with the
following easy steps.
5. Select the default icon in the Get Info window. (below left)
6. Press Command+V to paste the custom G-DRIVE ev ATC with Thunderbolt icon into
the Get Info window. (below right)
NOTE: This process is not required for the operation of G-DRIVE ev ATC with Thunderbolt.
However, it will make your drive’s appearance on the computer desktop look nicer and
more accurate.
1. To get the G-Technology Icon package, go to g-technology.com/support and navigate
to your product. There will be a link to download the icons.
2. Once downloaded, it should automatically open the G-Technology Icons folder as
shown below. If not, double-click the Zip file to open. Next, double-click the DMG
file to open the G-Technology Icons package.
3. Click to select the drive icon for G-DRIVE ev ATC with Thunderbolt in the package
window. Press Command+C to copy the icon. (below)
The icon for your G-DRIVE ev ATC with Thunderbolt has been restored and you can close
the Get Info window. Your drive is now fully ready for use!
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Using Your Drive on Mac®
Using Your Drive on Mac®
Reformat with Partitions
2. Select the Thunderbolt or USB icon – not the G-Technology
drive icon – by clicking it in the left-side column.
‘Partitioning’ a hard drive is the process of dividing a hard drive into separate,
discrete sections called ‘volumes’. Each volume works like a separate disk. You can
create up to 16 different partitions on a hard drive in the OS and each partition can
be a different size and format.
3. Click on the Partition button in the main window.
With hard drives getting bigger, it is useful to partition your hard drive so sections
of its space can be used for different purposes. For instance, segment user data from
backup data, set up a multi-boot environment with different Operating Systems or create
a dedicated capture scratch disk for programs like Final Cut Pro® and Adobe Premiere®.
4. Select the number of partitions you would like from the Volume Scheme menu.
Below, we have selected ‘2 Partitions’ to create two partitions.
The following steps will guide you through the simple process of partitioning your drive.
1. First, open the Disk Utility program. This application is located on your hard drive under
Applications/Utilities/Disk Utility. The window below will appear. Your G-Technology
drive will be displayed in the left-hand column.
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Using Your Drive on Mac®
Using Your Drive on Mac®
8. Click on the Partition button to continue. A progress bar in the lower right corner of
the window will show you the progress of the disk’s reformatting.
5. Click on the first partition in the Volume Scheme area. Your partition will be highlighted
by a blue bounding box.
• In the Name field, type a name for the partition.
• From the Format menu, choose your desired disk format. If you will use your drive
primarily on Mac OS, it is recommended to use Mac OS Extended or Mac OS Extended
(Journaled). For info about formats, go here.
9. When partitioning is complete, the multiple partitions will be displayed in the lefthand panel of Disk Utility.
• In the Size field, type in a size for the partition. Alternately, you can drag the bar in
between each partition to quickly change the size.
6. Repeat this process for each partition you have created.
7. C
lick the Apply button in the lower right corner of the window. A dialog box will appear
asking if you want to partition the G-Technology drive.
WARNING: THIS NEXT STEP WILL ERASE ALL DATA ON YOUR DRIVE.
10. Quit the Disk Utility program. After reinitializing the drive, the custom icon for the
G-Technology drive will have been erased. You can optionally restore this icon to
each partition with the steps on this page.
11. The multiple partitions of the G-Technology drive will be displayed on the desktop.
Your drive is now setup with two or more partitions and ready for use.
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Using Your Drive on Windows®
Using Your Drive on Windows®
Windows Use
G-DRIVE ev ATC with Thunderbolt is set up at the factory for use with Mac OS 10.7+
systems. A simple initialization will prepare your drive for use with Windows® 8, 7 and
Vista (via reformat).
For helpful information on configuring and using your drive with Windows,
please visit g-technology.com/support.
Using Your Drive on Windows®
• Windows Use ................................................. p.23
• Cross Platform Use ...................................... p.24
p.23
Using Your Drive on Windows®
Using Your Drive on Windows®
Cross Platform Use
4. Select MS-DOS File System from the Format pop-up menu. This will format the drive to
FAT32.
You can set up G-DRIVE ev ATC with Thunderbolt for use on both Windows and Mac®
systems by formatting the drive as ‘FAT32’. To do this, use the Disk Utility application and
format the drive to MS-DOS (FAT), also known as FAT32.
NOTE: You may need to rename the drive because FAT32 does not support more than
11 characters in the drive name.
1. First, open the Disk Utility program. This application is located on your hard drive
under Applications/Utilities/Disk Utility. The window below will appear. Your G-DRIVE
ev ATC with Thunderbolt will be displayed in the left-hand column.
2. Select the G-DRIVE ev ATC with Thunderbolt by clicking its drive icon in the left-side
column. Information about the drive will be displayed at the bottom of the window.
3. Select the Erase tab to view the formatting options. By default, the Format pop-up
menu is set to the Mac OS Extended (Journaled) option.
5. C
lick the Erase button in the lower right corner of the window. A dialog box will appear
asking if you want to erase the G-DRIVE ev ATC with Thunderbolt partition.
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Using Your Drive on Windows®
WARNING: THIS NEXT STEP WILL ERASE ALL DATA ON YOUR DRIVE.
6. Click the Erase button. A progress bar in the lower right corner of the window will
show the progress of the disk’s reformatting. Your drive will be formatted to its full
capacity as FAT32.
Safety & General Use
7. Quit the Disk Utility program. You are finished!
8. After reinitializing, the custom icon for the G-DRIVE ev ATC with Thunderbolt will be
erased. No icons are available for FAT32.
• Safety Precautions ......................................... p.28
• Backup Your Data .......................................... p.29
With the FAT32 format you will be able to read/write on Windows 8, 7 and Vista (with
reformat), as well as Mac OS 10.7+ machines.
Limitations with FAT32
There are some limitations when using FAT32.
The ‘MS-DOS File System’ cannot write files over 4 GB. If you are working with files over
4 GB, you may want to choose a software option like MacDrive, www.macdrive.com.
MacDrive is a Windows software that enables you to mount Mac-formatted drives on
your Windows computer.
p.26
Safety & General Use
Safety & General Use
Safety Precautions
Backup Your Data
The warranty on G-Technology storage solution may be void as a result of the failure to
respect the precautions listed here. If you detect a problem with your drive, please contact our
Technical Support department.
The disk drive contained in your G-DRIVE ev ATC with Thunderbolt device is a delicate
electronic instrument and is susceptible to damage due to excessive physical shock. Under no
circumstances will G-Technology be held liable for the recovery
or restoration of lost data. Any
loss, corruption or destruction of data while using a G-Technology drive is the sole responsibility
of the user.
If the product is returned with damage caused by improper handling, the warranty will be void and
liability will rest with the user. Please read our Limited Warranty.
Make two backups
• Servicing: Your drive contains no other user-serviceable parts. If it appears to be
malfunctioning, have it inspected by a qualified Technical Support representative.
To help prevent the loss of your data, we highly recommend that you keep TWO copies of your
data in separate storage locations. Keep one copy on your G-Technology drive. Keep a second
copy on your internal hard drive, another G-Technology drive, or a form of removable storage
media.
• Moisture: Place the device away from moisture or liquids. To reduce the risk of damage, do
not expose your drive to rain or moisture. Do not use it in damp or wet conditions. Never place
objects containing liquids on the drive as they may spill into its openings.
• Ventilation: Place the device in a vented area. The drive should never be placed near or over
a radiator or heat source.
•T
emperature: Do not expose this drive to temperatures outside the range of 5°C to 35°C (41°F
to 95°F); or to operational humidity beyond 5%-80%, non- condensing, or non-operating
humidity beyond 10%-90%, non-condensing. Avoid placing your drive near a source of heat,
or exposing it to sunlight (even through a window), or in an environment that is too cold or
humid.
•P
hysical Damage: Do not place heavy objects on your drive. Never use excessive force on your
drive.
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Support & Warranty
Support & Warranty
Technical Support
Thank you for purchasing G-DRIVE ev ATC with Thunderbolt. If you have any comments or
questions about this manual or the product, please let us know!
At G-Technology, we appreciate and value our customers, and strive to give you the
finest quality products, service and support. If you encounter any difficulties while
installing or using any of the G-DRIVE ev ATC with Thunderbolt series, please contact
G-Technology Technical Support at www.g-technology.com/support.
Support & Warranty
Helpful information for support
• Technical Support ....................................... p.31
• Limited Warranty ......................................... p.32
• Copyright ....................................................... p.34
When contacting Technical Support, it’s best to be in front of your computer and
have the following information available:
• Your G-DRIVE ev ATC with Thunderbolt serial number (on the bottom side of your unit)
• Operating System and version
• Computer brand and model
• List of other devices attached to your computer
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Support & Warranty
Support & Warranty
Limited Warranty
What must you do?
HGST, a Western Digital Company (“HGST”) Including G-Technology for External Hard Disk Drives.
If you are having trouble with a product, before seeking limited warranty service, first follow the
troubleshooting procedures that HGST or your reseller provides.
What does this limited warranty cover?
To obtain limited warranty service, you must first obtain a Return Materials Authorization (RMA)
and ship-to address by contacting G-Technology at www.g-technology.com/support.
Please follow the instructions found on the website. You must return the covered hard disk drive
using approved packaging to our logistics center. You must pay any associated transportation
charges, duties and insurance in shipping the drive to our logistics center. You should remove all
personal information from the product prior to its return.
This Limited Warranty applies to new HGST products purchased from an authorized HGST dealer
by the original purchaser for normal use and not for resale. HGST warrants that a covered product
is free from defects in materials and workmanship, with the exceptions stated below.
How long does limited warranty coverage last?
This limited warranty lasts for 1 year, 2 years, 3 years or 5 years, or a fixed period from date of
purchase, depending on when and where it was originally purchased. To determine the warranty
specifically for your product, visit g-technology.com. A valid proof of purchase may be required
to prove eligibility. If you do not have a valid proof of purchase, the limited warranty period will
be measured from the date of sale from HGST to the authorized distributor.
What will HGST do?
HGST will replace the drive with a functionally equivalent replacement product, transportation
prepaid. HGST may replace your product with a product that was previously used, repaired
and tested to meet HGST specifications. You receive title to the replaced product at delivery
to carrier at HGST shipping point. You are responsible for importation of the replaced product,
if applicable. HGST will not return the original drive to consumers; therefore, the consumer is
responsible for moving data to another media before returning. Data Recovery is not covered
under this warranty and is not part of the warranty returns process. HGST warrants that the
replaced products are covered for the remainder of the original product warranty or 90 days,
whichever is greater.
What does this limited warranty not cover?
The limited warranty does not cover damage resulting from commercial use, misuse, accident,
modification or alteration to hardware or software, tampering, unsuitable physical or operating
environment beyond product specifications, improper maintenance, or failure caused by a
product for which HGST is not responsible.
There is no warranty of uninterrupted or error-free operation. There is no warranty for loss
of data—you must regularly back up the data stored on your product to a separate storage
product. There is no warranty for product with removed or altered identification labels.
How is our liability limited?
HGST AND ITS AFFILIATES, SUPPLIERS, DISTRIBUTORS, AND RESELLERS ARE NOT LIABLE FOR
ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN
BODILY INJURY INCLUDING DEATH AND TANGIBLE PERSONAL PROPERTY; 2) LOSS OF, OR DAMAGE
TO, YOUR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC
CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF INFORMED OF
THE POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, INCIDENTAL
DAMAGES, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO
YOU.
HGST DOES NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF
IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU. HGST is not responsible for
returning to you product which is not covered by this limited warranty.
How do local laws apply?
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
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Support & Warranty
CAPACITY DEFINITION AND DISCLAIMER
For G-Technology products 1TB or greater: “One gigabyte (GB) is equal to one billion bytes
and one terabyte (TB) equals 1,000 GB (one trillion bytes). Accessible capacity will vary from
the stated capacity due to formatting and partitioning of the hard drive, the computer’s
operating system, and other factors”
For G-Technology products less than 1TB: “One gigabyte (GB) is equal to one billion
bytes when referring to hard drive capacity. Accessible capacity will vary depending on the
operating environment and formatting.”
Copyright
Thunderbolt and the Thunderbolt logo are trademarks of Intel Corporation in the U.S. and/or
other countries.
G-DRIVE, G-DOCK ev, G-Technology and the G-Technology logo are registered trademarks of
G-Technology and its affiliates in the U.S. and other countries. Apple, Mac, MacBook Pro, Time
Machine and the Mac logo are trademarks of Apple, Inc. RED and MINI-MAG are trademarks or
registered trademarks of Red.com, Inc. in the USA and other countries. Other trademarks are
the property of their respective owners. ©2015 G-Technology, G-Technology, a Western Digital
Corporation brand. All rights reserved. R1 1015
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