Specifications Environment 3G-SDI Devices Transmission Bandwidth Signals Cameras, players, monitors, servers supporting SDI signaling. Transparent to the user. 2.97Gbps SD-SDI, HD-SDI, 3G-SDI protocol. Note: 3G-SDI level B not fully supported. One (1) BND receptacle. One (1) RJ45S for Cat 5e/6 unshielded or shielded twisted pair. One (1) 3.5mm jacks for IR emitter/sensor. One (1) DB9 Serial Port Connector. Four (4) DIP Switches for device ID addressing. Note: SDI coax, RS232 and Cat 5e/6 cables not included. Cat5e/6: 330ft (100m) distance from LAN Switch @ 1080P resolution. Cat5e/6: 400ft (120m) distance (PT-to-PT) if no LAN Switch is used. Note: When installed in an electrically noisy environment, an STP cable must be used. Also, cross-connections in the signal path reduce the effective distance depending on the grade of twisted pair cable used. One (1) Frame. Motion JPEG 60Mbps 100BaseT for Point to Point; 1000BaseT for other configuration. 30 – 60 KHz RJ45 Link Pin 1 (R) Pin 2 (T) Pin 3 (R) Pin 6 (T) Pin 4 (R) Pin 5 (T) Pin 7 (R) Pin 8 (T) Connectors Maximum Distance Excluding coax cable length. Latency Compression Bandwidth Network Requirement IR Frequency RJ45 Pin Configuration Reverse Polarity Sensitive. Use EIA/TIA 568A or 586B straight-through wiring. Cable Power Supply PoE Power Consumption Temperature Enclosure Dimensions Weight Compliance Warranty Order Information Accessories One (1) Cat 5e/6 or better twisted pair cables required. Two (2) 110-240V/5VDC power supplies with interchangeable blades. IEEE 802.3af Transmitter: 2.9 Watt Receiver: 1.8 Watt Operating: 0° to 40°C Storage: -20° to 85°C Humidity: Up to 95% non-condensing Metal 3.70” x 3.68” x 0.97” (94 x 93.5 x 24.6 mm) 1.1 lb (0.5 kg) Regulatory: FCC, CE, RoHS Flammability: 94V0 2 years 500756 3G-SDI/ RS232 Over IP Extender Kit with PoE 500756-TX 3G-SDI / RS232 Over IP Transmitter with PoE 500756-RX 3G-SDI / RS232 Over IP Receiver with PoE 500905 Rackmount Transceiver Chassis 3-Port 500906 Rackmount Transceiver Chassis 16-Port 500756 3G-SDI / RS232 over IP Extender Kit with PoE Quick Installation Guide Overview The 3G-SDI / RS232 over IP Extender Kit with PoE (500756) allows SDI equipment to be connected up to 330ft (100m) @ 1080p via one (1) Cat5e/6 unshielded twisted pair cable in a point-to-point configuration through an Ethernet LAN Switch. Point-to-multipoint and multipointto-multipoint is possible by connecting several Transmitters and Receivers to the same local Ethernet network. The Transmitter (500756-TX) and Receiver (500756-RX) also support PoE (PD) if used with a PoE Ethernet Switch. The kit comes with one (1) Transmitter and one (1) Receiver as well as an IR Emitter and IR Sensor for remote control applications. For the point-to-multipoint and multipoint-to-multipoint configuration the Ethernet Switch must have Gigabit ports and DHCP Server capability and additionally support the IGMP communication protocol for the multipoint-to-multipoint case. MuxLab recommends using the Cisco SG300 Series Managed Switches. The MuxLab ProDigital Network Controller (500811) is available to simplify the configuration and utilization of the 500756 and other MuxLab IP based products via an Ethernet web interface. Applications Applications include commercial and residential AV systems, classroom projector systems, digital signage, boardroom systems, collaborative PC systems, and medical information systems. Installation 1. Identify the connectors on the Transmitter and Receiver as indicated on the product labels, see the above front and rear product views for further details. 2. Verify that the distance between the 3G-SDI Transmitter and Receiver is within MuxLab specifications (see Specifications table for further details). 3. To install the Transmitter: 3a. Connect the Transmitter to the SDI video source with a COAX cable (Belden 1694A recommended). 3b. If the application is point-to-point, then connect one (1) length of Cat 5e/6 (or higher) grade UTP cable to the RJ45 LINK connector on the Transmitter. If transmitting over the network, use an Ethernet Switch between the TX & RX unit. 4. 8495 Dalton Road, Mount Royal, Quebec, Canada. H4T 1V5 Tel: (514) 905-0588 Fax: (514) 905-0589 Toll Free (North America): (877) 689-5228 E-mail: email@example.com URL: www.muxlab.com © MuxLab Inc. 94-000820-A SE-000820-A To install the Receiver: 4a. Connect the Receiver to the SDI display equipment with a COAX cable (Belden 1694A recommended). 4b. If the application is point-to-point, then connect one (1) Cat 5e/6 cable (or higher) coming from the Transmitter, to the RJ45 LINK connector on the Receiver. If transmitting over the network, use an Ethernet Switch between the TX & RX unit. 5. If the configuration is a point-to-multipoint or multipoint-to-multipoint: 5a. You will need to use an Ethernet Switch with Gigabit ports and DHCP Server support. In addition IGMP Protocol support is required for the multipoint-to-multipoint case. Verify that the Ethernet Switch is configured correctly and that the DHCP Server is enabled and that the IGMP Protocol is enabled for multipoint-to-multipoint applications. See the operating manual for more information about configuring the Ethernet Switch. Troubleshooting The following table describes some of the symptoms, probable causes and possible solutions in regard to the installation of the 3G-SDI / RS232 over IP Extender Kit with PoE: Symptom Transmitter LEDs Power Link Receiver LEDs Power Link Probable Cause OFF OFF OFF OFF No power Use the DIP Switches to select a unique Device ID for each Transmitter present on the network and configure each Receiver Device ID to the corresponding selected Transmitter. Note: This step is not necessary if the MuxLab ProDigital Network Controller (500811) is used. No image No image No image ON ON ON OFF ON ON ON ON ON ON OFF ON Internal error Internal error UTP cable Powering the Transmitter or Receiver via an external power supply is only necessary where PoE (PSE) is unavailable. If PoE is unavailable, connect the 5 VDC power supply to each Receiver and to an AC power outlet. Next connect each Transmitter in the same manner. If power is present, the green power LED on each Transmitter and Receiver will illuminate. Note: Power ‘ON’ the 3G-SDI / RS232 over IP Extender only after all data connections have been made. No image ON BLINK ON ON UTP cable No image ON BLINK ON BLINK 3G-SDI cable Choppy image ON BLINK ON BLINK Ethernet Switch Choppy sound ON BLINK ON BLINK Synchronization Image flickers when powering up nearby equipment. IR not functioning ON BLINK ON BLINK Interference ON BLINK ON IR not functioning ON BLINK ON IR not functioning ON BLINK ON BLINK Remote control not • Make sure the IR Sensor directed to the IR is directed towards the Sensor or IR remote and the IR Emitter Emitter not directed to the equipment. to the source. BLINK Interference from • Place the IR equipment sunlight, away for the interfering fluorescent, neon or light source. halogen lights. BLINK RF radiation • Place the IR equipment interference from away for the interfering the TV. RF radiation source. 5c. 7. Power ‘ON’ the 3G-SDI equipment and verify the image quality. 8. This product supports IR pass-thru control. If infrared remote control is needed to control the Source equipment from the Display, connect the IR Sensor to the 3.5mm Stereo Jack of the Receiver and the IR Emitter to the 3.5mm Mono Jack of the Transmitter. Note: You can differentiate the IR Sensor and the IR Emitter by looking at the 3.5 mm plug. The IR Sensor is using a Stereo Plug (3 Contacts) and the IR Emitter a mono plug (2 Contacts). 9. • Check power connections. • Check PoE Ethernet Switch setup. • Reboot the Transmitter. • Reboot the Receiver. • Check the Transmitter UTP cable. • Check the Receiver UTP cable. • Check the 3G-SDI cable quality. • For multipoint-tomultipoint enable the IGMP mode of the Gigabit Ethernet Switch. • Check cable length • Check the 3G-SDI cable quality. • Use STP cables. No image 5b. Connect all Transmitters and Receivers to the Ethernet Switch. 6. Possible Solutions Position the IR Sensor so that it is directed at the hand-held remote control. For a clear IR signal reception, aim the hand-held remote control at the top of the IR Sensor enclosure. 10. Position the IR Emitter as close as possible to the source’s IR Sensor (i.e. DVD player). For a clear IR signal reception, the IR Emitter can be glued on the source’s IR Sensor. The IR Emitter’s signal is transmitted from the side of the enclosure. 11. This product supports RS232 bidirectional communication. On the Transmitter, the RS232 port is configured as a DCE; and on the Receiver as a DTE. Please connect your RS232 cable accordingly. The default settings are 9600, N, 8, 1. 12. To send an RS232 packet to a specific device, you need to put the IP address in front of the packet. This communication is meant to be machine to machine; and hexadecimal codes must be used. For example, to send the message “Hello” to a device having an IP address of 192.168.168.55 IP, send the following hexadecimal string: 0xC0 0xA8 0xA8 0x37 0x48 0x65 0x6c 0x6c 0x6f. (or “192 168 168 55 H e l l o” in hexadecimal). 13. The following diagram illustrates a typical point-to-multipoint LAN configuration. © MuxLab Inc. 2015 If you still cannot diagnose the problem, please call MuxLab Customer Technical Support at 877-6895228 (toll-free in North America) or (+1) 514-905-0588 (International).