User Manual Network Video Recorder, 16xIP 1920x1080, 400fps, H.264

User  Manual Network Video Recorder, 16xIP 1920x1080, 400fps, H.264
EN
User Manual
Network Video Recorder,
16xIP 1920x1080, 400fps,
H.264
PNR-5416
Before reading this manual
This operation manual contains basic instructions on installing and using Network Video Recorder.
Users who are using this product for the first time, as well as users with experience using comparable products, must
read this operation manual carefully before use and heed to the warnings and precautions contained herein while
using the product. Safety warnings and precautions contained in this operation manual are intended to promote
proper use of the product and thereby prevent accidents and property damage and must be followed at all times.
Once you have read this operation manual, keep it at an easily accessible location for future reference.
•• The manufacturer will not be held responsible for any product damage resulting from the use of unauthorized parts and
accessories or from the user's failure to comply with the instructions contained in this operation manual.
•• It is recommended that first-time users of Network Video Recorder and individuals who are not familiar with its use seek
technical assistance from their retailer regarding product installation and use.
•• If you need to disassemble the product for functionality expansion or repair purposes, you must contact your retailer and
seek professional assistance.
•• Both retailers and users should be aware that this product has been certified as being electromagnetically compatible for
commercial use. If you have sold or purchased this product unintentionally, please replace with a consumer version.
Safety Precautions
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the
presence of uninsulated "dangerous voltage" within the product’s enclosure that may be of sufficient magnitude to
constitute a risk of electric shock.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in the literature accompanying the appliance.
The symbol indicates that the equipment is suitable for alternating current only.
Symbol
Publication
IEC417, No.5032
2
Description
Alternating current
Before reading this manual
Important Safeguards
1. Read Instructions
All the safety and operating instructions should be read before the appliance
is operated.
2. Retain Instructions
The safety and operating instructions should be retained for future reference.
3. Cleaning
Unplug this equipment from the wall outlet before cleaning it. Do not use
liquid aerosol cleaners. Use a damp soft cloth for cleaning.
4. Attachments
Never add any attachments and/or equipment without the approval of the
manufacturer as such additions may result in the risk of fire, electric shock or
other personal injury.
5. Water and/or Moisture
Do not use this equipment near water or in contact with water.
6. Ventilation
Place this equipment only in an upright position. This equipment has an
open-frame Switching Mode Power Supply (SMPS), which can cause a fire or
electric shock if anything is inserted through the ventilation holes on the side
of the equipment.
7. Accessories
Do not place this equipment on an unstable cart, stand or table. The
equipment may fall, causing serious injury to a child or adult, and serious
damage to the equipment. Wall or shelf mounting should follow the
manufacturer's instructions, and should use a mounting kit approved by the
manufacturer.
This equipment and cart combination should be moved with care. Quick
stops, excessive force, and uneven surfaces may cause the equipment and cart
combination to overturn.
8. Power Sources
This equipment should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power, please
consult your equipment dealer or local power company.
You may want to install a UPS (Uninterruptible Power Supply) system for
safe operation in order to prevent damage caused by an unexpected power
stoppage. Any questions concerning UPS, consult your UPS retailer.
9. Power Cords
Operator or installer must remove power and TNT connections before
handling the equipment.
10. Lightning
For added protection for this equipment during a lightning storm, or when it
is left unattended and unused for long periods of time, unplug it from the wall
outlet and disconnect the antenna or cable system. This will prevent damage
to the equipment due to lightning and power-line surges.
11. Overloading
Do not overload wall outlets and extension cords as this can result in the risk
of fire or electric shock.
12. Objects and Liquids
Never push objects of any kind through openings of this equipment as they
may touch dangerous voltage points or short out parts that could result in a
fire or electric shock. Never spill liquid of any kind on the equipment.
13. Servicing
Do not attempt to service this equipment yourself. Refer all servicing to
qualified service personnel.
14. Damage requiring Service
Unplug this equipment from the wall outlet and refer servicing to qualified
service personnel under the following conditions:
A. When the power-supply cord or the plug has been damaged.
B. If liquid is spilled, or objects have fallen into the equipment.
C. If the equipment has been exposed to rain or water.
D. If the equipment does not operate normally by following the operating
instructions, adjust only those controls that are covered by the operating
instructions as an improper adjustment of other controls may result in
damage and will often require extensive work by a qualified technician to
restore the equipment to its normal operation.
E. If the equipment has been dropped, or the cabinet damaged.
F. When the equipment exhibits a distinct change in performance ─ this
indicates a need for service.
15. Replacement Parts
When replacement parts are required, be sure the service technician has
used replacement parts specified by the manufacturer or that have the same
characteristics as the original part. Unauthorized substitutions may result in
fire, electric shock or other hazards.
16. Safety Check
Upon completion of any service or repairs to this equipment, ask the service
technician to perform safety checks to determine that the equipment is in
proper operating condition.
17. Field Installation
This installation should be made by a qualified service person and should
conform to all local codes.
18. Correct Batteries
Warning: Risk of explosion if battery is replaced by an incorrect type. Dispose
of used batteries according to the instructions.
19. Tmra
A manufacturer’s maximum recommended ambient temperature (Tmra)
for the equipment must be specified so that the customer and installer may
determine a suitable maximum operating environment for the equipment.
20. Elevated Operating Ambient Temperature
If installed in a closed or multi-unit rack assembly, the operating ambient
temperature of the rack environment may be greater than room ambient.
Therefore, consideration should be given to installing the equipment in an
environment compatible with the manufacturer’s maximum rated ambient
temperature (Tmra).
21. Reduced Air Flow
Installation of the equipment in the rack should be such that the amount of
airflow required for safe operation of the equipment is not compromised.
22. Mechanical Loading
Mounting of the equipment in the rack should be such that a hazardous
condition is not caused by uneven mechanical loading.
23. Circuit Overloading
Consideration should be given to connection of the equipment to supply
circuit and the effect that overloading of circuits might have on over current
protection and supply wiring. Appropriate consideration of equipment
nameplate ratings should be used when addressing this concern.
24. Reliable Earthing (Grounding)
Reliable grounding of rack mounted equipment should be maintained.
Particular attention should be given to supply connections other than direct
connections to the branch circuit (e.g., use of power strips).
3
Before reading this manual
In-Text
Symbol
Type
Caution
Note
Description
Important information concerning a specific function.
Useful information concerning a specific function.
User’s Caution Statement
Caution: Any changes or modifications to the equipment not expressly approved by the party responsible for
compliance could void your authority to operate the equipment.
FCC Compliance Statement
THIS EQUIPMENT HAS BEEN TESTED AND FOUND TO COMPLY WITH THE LIMITS FOR A CLASS A DIGITAL DEVICE, PURSUANT TO PART
15 OF THE FCC RULES. THESE LIMITS ARE DESIGNED TO PROVIDE REASONABLE PROTECTION AGAINST HARMFUL INTERFERENCE
WHEN THE EQUIPMENT IS OPERATED IN A COMMERCIAL ENVIRONMENT. THIS EQUIPMENT GENERATES, USES, AND CAN RADIATE
RADIO FREQUENCY ENERGY AND IF NOT INSTALLED AND USED IN ACCORDANCE WITH THE INSTRUCTION MANUAL, MAY CAUSE
HARMFUL INTERFERENCE TO RADIO COMMUNICATIONS. OPERATION OF THIS EQUIPMENT IN A RESIDENTIAL AREA IS LIKELY TO
CAUSE HARMFUL INTERFERENCE, IN WHICH CASE USERS WILL BE REQUIRED TO CORRECT THE INTERFERENCE AT THEIR OWN EXPENSE.
WARNING: CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE FOR COMPLIANCE COULD VOID
THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT.
THIS CLASS OF DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE CAUSING EQUIPMENT
REGULATIONS.
WEEE (Waste Electrical & Electronic Equipment)
Correct Disposal of This Product
(Applicable in the European Union and other European countries with separate collection systems)
This marking shown on the product or its literature, indicates that it should not be disposed with other household
wastes at the end of its working life. To prevent possible harm to the environment or human health from
uncontrolled waste disposal, please separate this from other types of wastes and recycle it responsibly to promote
the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government
office, for details of where and how they can take this item for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This
product should not be mixed with other commercial wastes for disposal.
4
Before reading this manual
Manufacturer reserves all rights concerning this operation manual.
Use or duplication of this operation manual in part or whole without the prior consent of manufacturer is strictly prohibited.
Contents of this operation manual are subject to change without prior notice for reasons such as functionality enhancements.
•• This manual covers the 4-, 8- and 16-channel network video recorders. For simplicity, the illustrations and descriptions in this
manual refer to the 16-channel model.
•• This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/).
The information in this manual is believed to be accurate as of the date of publication even though explanations of some
functions may not be included. We are not responsible for any problems resulting from the use thereof. The information
contained herein is subject to change without notice. Revisions or new editions to this publication may be issued to incorporate
such changes.
The software included in this product contains some Open Sources. You may obtain the complete corresponding source code
from us. See the Open Source Guide on the software CD (OpenSourceGuide\OpenSourceGuide.pdf ) or as a printed document
included along with the User's Manual.
5
Table of Contents
1
Part 1 – Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Product Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Rear Panel Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2
Part 2 – Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
INIT Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
iRAS Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3
Part 3 - Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Camera Registration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Live Monitoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Video Recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Panic Recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Audio Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Video Recording Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
4
Part 4 - Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Menu Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Monitoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Record Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
6
Table of Contents
Pre-Event. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Event Setup (PLS-53xx). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Video-Analytics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Alarm-In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Video Loss. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Text-In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Network Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
WAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
FEN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Notification Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
SNS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Device Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Alarm-Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Camera Setup (PLS-53xx). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Advanced Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Stream. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Audio (PLS-53xx). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Upgrade (PLS-53xx). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
5
6
Part 5 - WebGuard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Web Monitoring Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Web Search Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Part 6 - Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
System Log Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Error Code Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
7
Part 1 – Introduction
Product Features
This is a video recorder that supports surveillance, video recording, and video playback using a network cameras.
This NVR (Network Video Recorder) unit offers the following features:
•• Real-time 4/8/16-channel network surveillance
•• Supports up to full HD 480ips video recording
•• Fast and easy search feature (Time-Lapse, Event log, Motion, Text-In)
•• Simultaneously survey, record, play back, and transmit data in real-time
•• Graphic User Interface(GUI) and multilingual
•• Multiple recording modes (Schedule, Event, Pre-Event, and Panic)
•• USB 2.0 port
•• 2 internal SATA2 HDD bays and 1 eSATA port
•• Network camera audio recording and playback
•• Network camera alarm in and alarm out
Flash Memory
eSATA Storage Device
Network Connection
iRAS or INIT
Speaker
Microphone
Network Video Recorder
Network Connection
Network Camera
Alarm
Sensor
8
Part 1 – Introduction
Accessories
Upon unpackaging the product, check the contents inside to ensure that all the following accessories are included.
Network Video Recorder
Power Cable
Quick Guide
Operation Manual and Remote
Program CD
Rack-mount Kit
Assembly Screws for Adding Hard
Disk Drives
SATA2 cables
9
Part 1 – Introduction
Overview
Front Panel
1
2
3
1
HDD LED
2
Power LED
3
Network LED
4
eSATA LED
1 HDD LED
Flashes when data is being written on the HDD or a video search is in progress.
2 Power LED
Lights up while the main unit is in operation.
3 Network LED
Flashes when linked remotely over an ethernet.
4 eSATA LED
Flashes when connected to an eSATA device.
10
4
Part 1 – Introduction
Rear Panel
1
3
5
4
6
2
1
Power In Port
2
Vent
3
Network Ports
4
USB Port
5
eSATA Port
6
Factory Reset Button
Rear Panel Connections
Network Connection
Power Cable Connection
Connect the power cable to this port. This NVR does not
feature a separate power on/off button and will turn on
the moment power is supplied.
•• Organize the power cable so that it will not cause
people to trip over or become damaged from chairs,
cabinets, desks, and other objects in the vicinity. Do
not run the power cable underneath a rug or carpet.
This NVR is capable of connecting to networks via an
ethernet connector. Connect an RJ-45 cable (Cat5,
Cat5e, or Cat6) to the NVR's network port. It's possible to
operate and upgrade the NVR remotely over a network.
Fore more information on ethernet connection setup,
refer to Network Setup on page 30.
•• Connector directions may vary depending on the
NVR model.
•• Green LED on the right will be lit if connected a
1000 BASE-T network. Orange LED on the left will
flicker once a link has been established.
•• The power cable is grounded. Do not modify the
power plug even if your power outlet does not have
a ground contact.
•• Do not connect multiple devices to a single power
outlet.
11
Part 1 – Introduction
USB Port Connection
1 Turn off the NVR and unplug the power cable.
2 Insert a straightened paper clip into the factory reset
switch hole and press the switch.
Connect a USB-to serial converter and connect multiple
text-in devices to the NVR at the same time.
For USB flash memory devices, the NVR supports
the FAT32 file format only.
eSATA Connection
Connect external hard drives to these ports.
Do not connect or disconnect an eSATA device while
the NVR is powered on. To connect an eSATA device,
first turn off the NVR and unplug the power cable.
Connect the eSATA device and then power the NVR
back on. To disconnect an eSATA device, first turn
off the NVR and unplug the power cable. Turn off
the eSATA device and then disconnect the eSATA
connection cable.
Factory Reset
Located next to the eSATA port on the rear of the NVR is
a switch that, once activated, will reset the NVR to all its
initial factory settings.
A factory reset will clear all NVR settings configured by
the user.
You will need a straightened paper clip to access the
factory reset button.
12
3 While holding the factory reset switch, power the
NVR on.
4 Once the front panel LEDs start to flash, remove the
paper clip. A beep sounds.
5 All NVR settings will be returned to their factory
values and the NVR restarts.
Part 1 – Introduction
Connections on the Rear Panel
Power
Flash Memory
Network
iRAS Remote
Monitoring
Network Camera
Speaker
Microphone
eSATA Storage
Device
Alarm
Sensor
13
Part 2 – Installation
Part 2 – Installation
You can connect the NVR system remotely only via
network connection. This requires installing the
following programs in your PC.
•• INIT Program: Allows you to set up network
information of the NVR system for remote connection.
•• iRAS Program: Allows you to set up the NVR system,
to monitor video of the NVR system and to play back
video recorded in the NVR system.
INIT Program
The INIT program does not require installation
procedures, and double clicking the executable file
runs the INIT program. Refer to the INIT user manual for
details about the INIT program.
•• The INIT program provides the following functions
only: Lookup, Setup → IP Address Setup,
Management → Upgrade.
1 Check that the NVR system is operating.
2 Insert the installation CD and run the INIT program
by double clicking the INIT.exe file in the INIT folder.
3 Select the NVR system to connect.
4 Click the Setup icon
in the Main screen, select
IP Address Setup. You will be required to enter the
login information (The default user ID is admin and
there is no default password.).
14
5 Enter the network information when the IP Address
Setup screen appears. You can check the network
information including the remote port number
of the NVR system by selecting the NVR system,
clicking the right mouse button and selecting
Properties on the Main screen.
Part 2 – Installation
iRAS Program
System Requirements
Recommended Requirements
•• Operating System: Microsoft® Windows® 7 64-bit
(Home Premium, Professional, Ultimate) (Microsoft®
Windows® 8 (Pro, Enterprise) compatible)
•• CPU: Intel CoreTM i5-3570K 3.30 GHz or faster
•• RAM: 4GB or more
•• VGA: ATI RadeonTM HD 7700 or NVIDIA GeForce
GTX650 or higher (1280x1024, 32bpp or higher), multi
monitor
•• Hard Disk Drive: 6 GB or more free space
Installation
Disable your PC’s Windows power saving function:
Start menu → Power Options → set both Turn off the
display and Put the computer to sleep to Never (Power
Options → Power Schemes tab → set both Turn off
monitor and Turn off hard disks to Never when using
the Microsoft® Windows® XP operating system).
If an older version of iRAS software is installed on your
computer, a screen appears asking you to upgrade the
software. In this case, you are required to upgrade the
software according to the instructions in the screen.
1 Insert the software CD in the PC.
2 Run the setup.exe file in the Setup folder of the
software CD. Refer to the iRAS user’s manual for
instructions on the installation.
•• LAN: Gigabit Ethernet or faster
Minimum Requirements
•• Operating System: Microsoft® Windows® XP Home SP
3
•• CPU: Intel CoreTM 2 Duo E7200 2.53 GHz or faster
•• RAM: 1.5 GB or more
•• VGA: ATI RadeonTM HD 2400 or NVIDIA GeForce
FX5500 or higher (1024x768, 24bpp or higher)
•• Hard Disk Drive: 1 GB or more free space
•• LAN: 10/100 Mbps Ethernet or faster
The iRAS program operates under 32-bit operating
system. When you install it under 64-bit of Microsoft®
Windows® Vista or later operating system, it is installed
and operates in 32-bit compatibility mode.
15
Part 3 - Getting Started
Run the iRAS program, and log in. The default user ID is
admin and there is no default password.
3 Click a device in the list, and then click the right
mouse button to display the device menu. Selecting
Remote Setup Device appears NVR setup screen.
To connect to the NVR system, register the NVR on the
iRAS program as follows:
1 Go to the System menu → Select iRAS Setup →
Select Device.
4 Click Remote Setup Device to change the NVR’s
settings. The following Setup screen appears.
2 Click All Devices in the Site panel, and then the
button at the bottom of the Site List panel. The
Device Scan window appears, and you can register
the NVR. Refer to the iRAS user’s manual (3.2
Registering Devices) for details about registering the
NVR.
16
Part 3 - Getting Started
If you have changed the password of the NVR in the
last connection to the NVR, you should apply the
change in the iRAS program, also. Click Edit Device in
the device menu and enter the new password.
•• No., Title, MAC Address, Address, Model: Displays
the number, title, MAC address, IP address and model
of a selected camera.
•• Scan: Click the button to register cameras.
Camera Registration
While one user scans or registers cameras, other users
cannot scan or register cameras.
Click the CAMERA menu in the Setup screen.
-- Protocol: Select the protocol or manufacturer of
the camera to scan.
-- Mode: Select the scan mode. Clicking the Scan
button displays the results in the list. If the IP
address range of the camera is different from that
of the NVR system, the NVR considers the IP address
invalid. In this case, you must change the camera’s
IP address to register the camera.
•• Auto Scan (LAN): Lists cameras in a LAN
environment.
•• IP Address Scan: Allows you to enter the IP
address of a camera. You can search more
than one camera at a time by entering a range
of IP addresses. It is recommended that the
camera not be networked via DHCP (Dynamic
Host Configuration Protocol). If the camera is
networked via DHCP, connection to the camera
may not be made properly depending on changes
in the external network environment.
-- Filter: Enter keywords of MAC Address / Address
/ Model / Name / Status to search the camera.
Also you can search by clicking All these things. It
enables the user to scan the selected camera easily.
--
: Select the cameras to register by checking the
box beside each camera name in the list. Clicking
the Add Camera button displays the following
Login screen.
17
Part 3 - Getting Started
Live Monitoring
You can monitor live video.
1 Check that the NVR was added to a device group in
the Site list.
2 Click the Live tab on the tab panel → Select a NVR
to connect to from the Site list, and drag and drop it
on the Live screen. Live video from the selected NVR
is displayed on the screen.
•• User, Password: Enter the user ID and password
for the connection to the camera.
•• Apply to All Devices: Select to apply the same
user ID and password to all selected cameras if you
selected more than one camera and the selected
cameras have the same user ID and password.
After adding the camera, you can change the camera's
settings.
•• No.: By selecting a number from the list, you can
move the camera up or down the list using the mouse
wheel to reorder its position. The remaining cameras
will move down the list automatically.
•• Title: Edits the camera's name.
As well as Camera - Registration, it is also possible to
change the camera's settings on General, Advanced
Setup, etc. For more inofrmation on camera setup,
refer to Camera Setup on page 35.
drag and drop
18
Video Recording
Video recording will only take place if all the
connections are made correctly.
Video Recording Playback
You can play back video recordings.
1 Check that the NVR was added to a device group in
the Site list.
Panic Recording
You can control panic recording on/off on the iRAS
program. For more information, refer to the iRAS user's
manual. If the Panic Recording Duration option
under Record Setup > General has been configured,
Panic Recording will automatically terminate after the
specified duration of time has elapsed.
2 Click the Play tab on the tab panel → Select a NVR
to connect to from the Site list, and then drag and
drop it on the Play screen. Recorded video from the
NVR is displayed on the screen.
•• Panic Recording takes place irrespective of any
recording schedule set up by the user.
•• Panic Recording video profile from Record Setup >
General applies to all Panic Recording videos.
drag and drop
Panic Recording will not take place if recording mode
is not set to Recycle and the HDD has reached 100%
of its capacity.
•• Login with an account that has search permission is
needed to playback video recordings.
Audio Recording
If the Record Audio option under Record Setup >
General has been enabled the camera will record audio
along with video.
•• The initial video playback point in Search mode is
the recording's last playback point or the end of the
recording data.
•• Covert protection on cameras also applies to video
recording playback.
Check your local laws and regulations on making
audio recordings.
19
Part 4 - Configuration
Menu Use
Login with an ID that has permission to access the
Setup menu is needed to access and make changes to
the Setup menu.
Throughout the screens notice the Default button
located on the left bottom corner in some of screens.
Selecting Default button provides the opportunity to
reset the settings on that screen to its default settings.
Select Apply or OK button to apply the changes and
exit the screen in any setup. Select Cancel button to exit
the screen and no changes are saved.
•• Before you perform Clear All Data, make sure you
are not accidentally deleting important data. Erased
data cannot be recovered.
•• Clear All Data does not affect the system log.
Instead, the Clear All Data event will be added to
the log.
Date/Time
Certain table-format menus such as the shown in the
Camera Setup on page 35 allow you to change
the title value. In this case, changing the title value
simultaneously changes all other entry values on the
same row.
System Setup
•• Date: Used to change the system's date setting.
•• Time: Used to change the system's time setting.
•• Date Format/Time Format: Used to change the
system's date and time formats.
General
This Setup menu contains general system options.
•• Time Zone: Used to designate the system's time zone.
Refer to the map displayed on the screen and change
the time zone using the mouse.
•• Use Daylight Saving Time: Enables DST correction.
•• Time Sync.: Select a time server for the system to
synchronize with.
•• Site: Used to enter a description about the system's
installation site (no description by default).
•• Language: Choose a language.
•• Clear All Data: Erases all recording data. Selecting
Clear All Data displays a confirmation window. Select
Clear to proceed.
20
Part 4 - Configuration
1 Select Automatic Sync.
2 Enter the Time Server's IP address or domain name
or select and then choose a server from the list of
registered time servers.
User
Use this option to register users and assign permissions.
3 Specify the server synchronization Interval.
4 Select OK to apply and exit.
•• If you have configured the DNS Server setting under
Network - WAN, you can enter the time server's
domain name instead of its IP address.
•• Selecting Run as Server sets the current NVR as a
time server for other NVRs within the system.
•• Holiday: Designate holidays. On specified holidays,
recording takes place according to the holiday
recording schedule specified under Record Schedule.
1
Select the + button at the bottom of the window.
1 Select + Group and enter a group name. A group
name can be up to 15 characters in length.
2 Specify the group's permission settings. For more
information on permission settings, refer to the
Group Permissions on page 22.
2 Select a date.
3 Select OK to apply and exit.
3 Select + User and then enter a user name.
Select the
icon to delete the existing holiday date.
4 Select a group for the user and then enter a
password. The password can be up to 16 characters
in length and may include letters, symbols, and
numbers.
21
Part 4 - Configuration
5 Select OK.
6 Select Apply or OK to exit.
•• To delete a registered user or group, select the
icon on the right of the corresponding user/group.
Group Administrator and User admin cannot be
deleted.
•• Select the
icon next to Group & User on the
top of the screen to delete all groups and users
except Group Administrator and User admin
simultaneously.
•• A password entry is required to edit existing groups
and users.
•• Group Administrator's permissions cannot be
changed.
•• With the User admin account, only the password
can be changed.
Group Permissions
Upgrade
May upgrade the system remotely.
Color Control
May adjust each camera's brightness, contrast, saturation, and hue
settings.
System Check
May view System Check results.
PTZ Control
May control PTZ cameras.
Alarm-Out Control
May control alarm out of a network camera on the remote program.
Covert Camera View
May access covert cameras in Live and Search modes.
Search
Clip Copy
May perform Clip Copy.
System Time Change
May change the system's date and time settings.
Data Clear
May clear data stored in the system.
PTZ Setup
May configure PTZ settings.
Alarm-Out Setup
May configure alarm-out settings.
Covert Camera Setup
May configure convert camera settings.
Record Setup
May configure recording settings.
Setup Import
May import previously saved NVR settings remotely.
Setup Export
May export current NVR settings remotely.
Setup
22
Part 4 - Configuration
Storage
Monitoring
Use this option to configure storage settings.
Use this option to configure Monitoring settings.
•• Type: Indicates the type of the installed disk.
•• Settings: Configure when and what the system
should monitor for.
•• Capacity: Indicates the disk's capacity.
•• Format: If the disk has been formatted, indicates
either Record or Not Using. If you have connected an
unformatted storage device, the Use As value will be
indicated as Not Formatted.
•• Actions: Configure alarm-out (channel) and
notification (email, Callback (LAN 1 through 5) , SNS)
settings.
•• Information: Indicates if the disk is being used for
recording purposes. Disks that were used in different
systems will show up as Other. Select Information
to check the saved data's time information or select
Delete to erase the data.
•• Auto Format: If it is enabled, the internal hard disk
drive will be formatted automatically when the
system boots in case that the internal hard disk drive
is not formatted or used for another NVR (except of
the same model).
•• Select Format to prepare the disk as a storage for
data recording.
•• Disks formatted with Use As set to Not Using will
not be used for data recording.
•• This NVR supports SATA2 HDDs.
23
Part 4 - Configuration
Monitoring Options
System
Define monitoring times. If self-diagnosis is not performed on a regular basis, the system
will assume an error.
Bootup, Restart
Define bootup and restart actions.
Panic Record
Define panic recording actions.
The system will assume an error if the system has been scheduled to record normally but
recording does not take place during scheduled intervals.
Select Schedule On and then configure the days of the week, times, and monitoring interval.
Select the button on the bottom left of the screen to add a schedule. Select
icon to
delete the schedule.
Check Recording
Check Alarm-In
The system will assume an error if the alarm-in status does not change during the
specified monitoring interval while alarm-in is active.
Disk Almost Full
Generates an event if the disk reaches the specified capacity (80% to 99%).
Disk Full
Generates an event when all disks reach their maximum capacity.
Disk Bad
Generates an event when the specified percentage of the disk becomes damaged. Set to
between 10% and 90% in 10% intervals.
Disk Temperature
Specify the threshold temperature. Once any disk reaches this threshold, the system will
issue an alert.
Disk S.M.A.R.T.
Monitors disks that support S.M.A.R.T. and notifies the user if a disk error is detected.
Fan Error
Notifies the user when the fan inside the system malfunctions.
eSATA Disconnected
Notifies the user if an eSATA device becomes disconnected while in use.
Disk Config Change
It will be highlighted when the NVR reboots after the hard disk drive has been replaced.
No Storage Found
It will be highlighted when no hard disk drive has been connected.
•• For system events, only an e-mail notification of actions can be selected.
•• In order to use the Notify(Callback) feature, the NVR must be registered to the remote program on the receiving PC's end.
24
Part 4 - Configuration
Record Setup
General
Configure general recording settings.
•• If the recording stored on the disk is shorter than
the duration specified under Limit Time-Lapse
Recording, the older of Event Recording or Time
Recording data is deleted first.
•• The system's recording time may change depending
on recording quality, resolution, motion, and other
configurations made by the user. The duration
specified under Limit Time-Lapse Recording may
not be guaranteed in certain situations.
•• Recording Failover Service: If the network goes
down, this feature will transfer temporary data stored
in the camera's buffer to the NVR when the network
goes online again.
•• Use Panic Recording: Enable/disable Panic
Recording.
•• Recycle: When the recording disks become full,
the system overwrites existing data with new data,
starting with the oldest first. If Recycle is disabled,
recording will simply stop when the recording disks
reach their maximum capacity.
•• Panic Recording Duration: Disable Panic Recording
automatically when the duration expires since panic
recording starts. If you do not wish to disable the
feature automatically, select No Limit.
•• Video Profile: Select a recording profile value for
Panic Recording.
•• Record Audio: Enable/disable Audio Recording.
•• Event Record Dwell: If linked recording is designated
as an event-triggered action, recording takes place for
the duration specified under this setting.
•• Auto Deletion: Configure this option to delete
recording data automatically after the specified
number of days has elapsed.
To disable Auto Deletion, select Never. If enabled,
recording data will be stored on the NVR for
the specified number of days and then deleted
automatically. Expired recording data are deleted
automatically at midnight and will be deleted even if
the system reboots or the Auto Deletion setting has
been changed.
•• Limit Time-Lapse Recording: You can store event
recording data for longer. If you do not wish to use
Limit Time-Lapse Recording, select Never. This
function is activated when data has been stored for
longer than as configured because the recording
disk has sufficient capacity and saves new data by
overwriting Time Lapse Recording data that are
older than as specified under Recycle mode.
25
Part 4 - Configuration
Schedule
Simple Mode Options
•• Mode: Select No Record, Time, Event, or Time &
Event.
No
Record
Unless panic recording is made, no
recording will take place during the
scheduled time frames on the scheduled
days.
Time
Recording will be in progress at
scheduled time.
Event
Recording will be in progress when the
specified event occurs.
Time &
Event
Recording commences as per the video
profile selected for time under Setup.
When an event occurs, recording
commences as per the video profile
selected for events under Setup.
<Simple Mode>
•• Channel: Select which cameras to apply the schedule
to.
•• Settings: Select to configure default recording profile
values for Time Lapse and Event Recording modes.
<Advanced Mode>
Disabling Schedule On suspends schedule recording
regardless of the schedule.
Set Record Schedule mode as Simple Mode or
Advanced Mode. Advanced Mode allows you to
configure a unique recording schedule for each event.
Select the icon to delete a schedule.
•• Changing the recording schedule mode suspends
all active event-linked actions.
•• Select the + button on the bottom left of the screen
to add a schedule. Select Day to specify the Day
setting or select All. Select Scope to specify the
time frame.
26
Advanced Mode Options
Select to configure event types and video profiles.
•• Type: Event-specific and time recording icons are as
follows:
Time Lapse
(Time)
Audio Detection
Alarm-In
Trip Zone
Motion
Detection
Tampering
Video Loss
Text-In
Part 4 - Configuration
•• Video Profile: Configure the profile to use for
recording.
Event Setup (PLS-53xx)
•• Dwell Time: Specify how long to record for after a
corresponding event occurs.
•• Upper-tier schedule's settings apply to
unconfigured channels.
•• If multiple events take place on a specific channel
and different Video Profile and Dwell Time settings
apply, highest settings apply to all event-linked
recordings.
Video-Analytics
Video-Analytics methods are Motion, Trip Zone, and
Tampering.
Motion
Pre-Event
When an event occurs, enabling this option includes
the specified duration prior to the event in the eventtriggered recording.
•• No.: Select which cameras to apply Motion Detection
to.
•• Sensitivity: Set daytime and nighttime sensitivity
settings.
•• No.: Select which cameras to apply Pre-Event to.
•• Video Profile: Select a video profile for the recording.
•• Dwell: Specify the duration of pre-event recording
data.
•• If no event mode schedule exists in the schedule, a
warning message prompting you to add an event
mode schedule will be displayed.
•• Zone: Define the motion detection block.
•• The warning message will appear even in Time &
Event mode.
27
Part 4 - Configuration
--
(Select) or (Clear): Click to select or clear a
block for motion detection. You can select or clear
the several blocks of an area using the mouse
dragging.
--
or (One or All block): Click to select or clear
one or all blocks at a time.
--
(Area): Click to select or clear several blocks of an
area.
Alarm-In
•• Min. Blocks: Motion needs to be detected in more
than the specified number of blocks in order to
trigger a Motion Detection event. You may select a
value between 1 and the number of blocks selected
under Zone for daytime and nighttime, each.
•• No.: Enable / disable alarm-ins of network cameras.
•• Title: Enter titles.
•• Type: Change the alarm-in type.
•• Actions: Specify which actions to take when Alarm-In
is detected.
•• Actions: Specify which actions to take when motion
is detected.
-- Record: Specify which cameras to begin linked
recording on when an event occurs. If the schedule
is set to Event or Time & Event mode, the selected
cameras will begin linked recording when an event
occurs.
-- Alarm-Out: Designate event-triggered alarm-out
channels.
-- Notify: Configure to be notified of events by Mail,
Callback (LAN 1 through 5), SNS.
In order to use the Callback (LAN 1 through 5) feature,
the NVR must be registered on the remote program.
•• Motion Ignoring Time: The system does not produce
event log entries or issues remote notifications
regarding motion detected during the specified time
following the initial motion detection.
Motion Ignoring Time does not affect motion
detection recording.
•• Daytime Setup: Specify when daytime starts and
ends. Times outside the specified range will be
assumed as nighttime by the system.
28
-- Record: Specify which cameras to begin linked
recording on when an event occurs. If the schedule
is set to Event or Time & Event mode, the selected
cameras will begin linked recording when an event
occurs.
-- Alarm-Out: Designate event-triggered alarm-out
channels.
-- Notify: Configure to be notified of events by Mail,
Callback (LAN 1 through 5), SNS.
•• In order to use the Callback (LAN 1 through 5)
feature, the NVR must be registered on the remote
program.
•• Select Panic Record to specify which alarm-in
channels to use. Panic Record commences when
the corresponding alarm-in occurs and terminates
when the alarm-in is deactivated.
Part 4 - Configuration
Video Loss
•• Actions: Specify which actions to take when a Video
Loss event occurs.
Text-In
•• Setup: Configure text-in devices.
-- Record: Specify which cameras to begin linked
recording on when an event occurs. If the schedule
is set to Event or Time & Event mode, the selected
cameras will begin linked recording when an event
occurs.
-- Alarm-Out: Designate event-triggered alarm-out
channels.
-- Notify: Configure to be notified of events by Mail,
Callback (LAN 1 through 5), SNS.
In order to use the Callback (LAN 1 through 5) feature,
the NVR must be registered on the remote program.
•• It's possible to batch configure all text-in devices
with the exception for port settings.
•• An influx of large amounts of text-in data from
multiple channels can hinder system performance.
•• Text-In Product: The setup window is updated so
that the portion below the port setting matches the
corresponding text-in device. Displayed screenshot
illustrates Generic Text settings.
•• Transaction Start: Once Transaction Start has been
designated, the system will recognize the specified
string as the beginning of a transaction. You can
choose the Any Character setting. Under this setting,
any character will trigger the system into recognizing
the start of a new transaction.
•• Transaction End: Once Transaction End has been
designated, the system will recognize the specified
string as the end of a transaction. Select 0 more
line(s) next to Transaction End. The system will
recognize the specified Transaction End string plus
the number of lines as being the end of a transaction.
•• Line Delimiter: Designate a string to mark the end of
29
Part 4 - Configuration
a line. You can enter control strings by selecting
and then entering ^, followed by a letter. For example,
Carriage Return is ^M and Line Feed (new line) is ^J.
Network Setup
•• Ignore String: Specify a string to ignore from
transaction records.
•• Case Sensitive: Ignores case in strings designated
under Transaction Start, Transaction End, Line
Delimiter, and Ignore String.
General
Case Sensitive does not apply to control strings.
•• Time Out: Once Time Out has been enabled, the
system will assume the end of a transaction if no new
string is entered within the specified duration of time.
Selecting USB-Serial or LAN as the port activates the
Port Setup button. Select Setup and configure the Baud
Rate, Data Bit, Stop Bit, and Parity settings.
•• If any one of LAN has been selected as the port,
select the Port Setup button and configure the
network port setting.
•• If using a USB-serial port, the Text-In feature may
malfunction if the USB cable is removed while the
system is in operation.
•• Title: Designate a name for the text-in device.
•• Actions: Specify which actions to take when text-in is
detected.
-- Record: Specify which cameras to begin linked
recording on when an event occurs. If the schedule
is set to Event or Time & Event mode, the selected
cameras will begin linked recording when an event
occurs.
-- Alarm-Out: Designate event-triggered alarm-out
channels.
-- Notify: Configure to be notified of events by Mail,
Callback (LAN 1 through 5), SNS.
In order to use the Callback (LAN 1 through 5) feature,
the NVR must be registered on the remote program.
•• Remote Audio Channel: Transmits the selected
network camera's audio to the remote program.
Select Select From Client to stream audio of the
channel selected on the remote program.
Audio skipping and sync issues can occur under poor
network conditions.
•• Enable SSL for Transferring Data: Applies SSL
(Secure Sockets Layer) protection on remote viewing
and recording data transmissions.
•• If using the SSL feature, it will not be possible to
connect to the NVR from a remote program that
does not support SSL.
•• Changing the SSL setting temporarily severs all
remote connections to the NVR in order to apply the
change.
•• This product contains content developed by
OpenSSL Project for use in Open SSL Toolkit (http://
www.openssl.org/).
•• WebGuard: If you wish to use WebGuard, select
WebGuard - Use WebGuard Service. Select
WebGuard - WebGuard Port and choose a port
number. For more information on WebGuard, refer to
the Part 5 - WebGuard on page 38.
•• Network Bandwidth Limit: Configure the bandwidth
to limit.
If you configured the Network Bandwidth Limit, the
live video may not be displayed smoothly in a remote
program.
30
Part 4 - Configuration
WAN
•• Status: Indicates the number of the port forwarded
by the IP router (or NAT) to the NVR via UPnP service.
Designate the WAN type as Manual or DHCP.
DHCP
Manual
•• Set Type to Manual.
Manual lets you configure related settings manually.
•• DNS Server: Enter the DNS server's IP address.
•• Remote Port: Set the port number using by the
remote program to connect to the NVR.
•• Remote Callback: Set the port number using for
remote callback.
•• If using a firewall, select Change Port to change the
port number to one that is permitted by the firewall.
Select DHCP and then Save to retrieve IP address and
other network settings automatically from the DHCP
server. Once the network settings have been retrieved,
the NVR's current IP address is displayed in the IP
Address field.
•• It may not be possible to retrieve the IP address if
there is no DHCP server. If this is the case, contact
your network administrator.
•• With DHCP, the NVR's IP address might change with
each startup.
There is a limit to the number of users allowed to
connect remotely at the same time. Contact the
service center for more information.
•• Changing the port temporarily severs the NVR's
remote connection.
Remote point IP and port settings on the remote
program must also be changed in order for it to
connect to the NVR.
•• To use the UPnP (Universal Plug and Play) feature,
select Use UPnP. If using an IP router (or NAT), UPnP
service allows the device to automatically forward the
port to the NVR.
FEN
If using a dynamic IP address, FEN service makes it easy
to connect to the NVR from a remote program without
having to configure dynamic IP or router settings.
•• This port is used to access a port that has a private
IP address.
•• In order to use the UPnP service, the IP router (or
NAT) must support UPnP port forwarding and have
the relevant options enabled.
•• Port number cannot be changed with Use UPnP
selected.
•• Use FEN: Check if you wish to use FEN service.
31
Part 4 - Configuration
•• FEN Server: Enter the FEN server's IP address or
domain name.
If you have configured the DNS Server setting under
Network - WAN, you can enter the FEN server's
domain name instead of its IP address in the FEN
Server field.
•• Port: Specify the FEN server's port number.
If using an IP router (or NAT), port configuration and
other network functions will depend on the usage
method of the IP router (or NAT).
Notification Setup
Schedule
Select the + icon at the lower left corner of the screen to
add a notification schedule.
•• FEN Name: After entering the NVR name you wish
to register on the FEN server, check and register the
entered name. This is a unique FEN name that will be
registered on the FEN server.
•• You will not be able to save FEN settings unless you
click on the Check button next to the FEN Name field
and check the entered name's availability.
•• You will be prompted with an error message if you
do not enter FEN name or enter a name already
registered to the FEN Server.
•• If the FEN name contains the #, \, and/or % symbol,
it might not be able to connect to the NVR from the
WebGuard program.
Select Save after making changes to register the FEN
name to the FEN server.
If FEN has been configured correctly, the FEN server's
help desk information will be displayed in the Help
Desk field the next time you access the FEN Setup
screen.
•• Day: Add different schedules for different days of the
week.
•• Range: Change the event notification time frame.
•• Notify: Select which notifications to generate when
an event occurs. Select Mail, LAN 1 through 5, and/
or SNS.
•• In order to use the Notification (Callback) feature,
the NVR must be registered on the remote program.
•• Select the
icon to delete the existing schedule.
•• Summary Email Interval: Transmit event summary
emails to a remote destination at specified intervals.
Callback
Configure Callback settings.
32
Part 4 - Configuration
Enter the IP address of the receiving server and set
Retry in case of connection failure.
Mail
Configure Mail settings.
SMTP Setup
Select SMTP Setup at the bottom right corner of the
screen to configure an SMTP server.
1 Select the SMTP server Type.
2 Enter the SMTP Server's IP address or domain name
and then configure the Port and Sender settings.
Select the + icon at the bottom left corner of the screen
to add a mail account.
Select Recipient and then enter the mail address and
server information.
Select Test to send out a test mail using the current
settings. Select Use SSL/TLS to use an SMTP server that
requires SSL connections.
•• If you have configured the DNS Server setting under
Network - WAN, you can enter the STMP server's
domain name instead of its IP address in the SMTP
Server field.
The recipient's mail address must be in the correct
email format and contain the @ symbol.
Select the icon to attach event recordings to
outgoing mails.
Select the
•• Address entered under Sender must be in the
correct email format and include the @ symbol.
If user authentication is required by the SMTP server,
select Use and then enter the User and Password
information.
icon to remove the account.
Select MP4 Clip to attach event recordings to outgoing
mails.
The event recordings generated by a camera can
be attached only. Select the MP4 Clip option at the
bottom to attach .mp4 video clips.
3 Select OK to apply and exit.
This product contains content developed by OpenSSL
Project for use in Open SSL Toolkit (http://www.
openssl.org/).
33
Part 4 - Configuration
SNS
Device Setup
This option enables the NVR to send out SNS messages.
Alarm-Out
The SNS (Social Network Service) feature sends out
event-related messages to designated Twitter accounts.
Select the + icon at the bottom left corner of the screen
to add an SNS account. Select the icon on the right
side of the list to remove the SNS account.
Enter the User Name and Password information.
Select the + icon at the bottom left corner of the screen
to add a schedule.
You can apply different schedules for different Days of
the week.
Select icon to delete the schedule.
•• Dwell Time: Select a value as the alarm-out duration.
•• Range: Change the schedule time frame.
•• Mode: Select Event, On, or Off.
Messages may not be transmitted successfully due to
limitations in Twitter's services.
Event
Generates an alarm-out when an event
occurs.
On
Alarm-out is always on.
Off
Alarm-out is always off.
•• Channels: Configure alarm-out port.
34
Part 4 - Configuration
Camera Setup (PLS-53xx)
Refer to the Camera Registration on page 17 for
explanation on Registration.
Advanced Setup
Configure security and other advanced camera settings.
General
Enable/disable and rename cameras.
•• Video: Adjust the camera image sensor settings
such as white balance and exposure. Configuration
options may differ depending on the camera model.
Refer to the Image Sensor Options on page 40 to
Miscellaneous on page 41.
•• Title: Displays the camera's name.
•• Use: Set the camera as Normal, Covert 1, or Covert 2.
Live images and video recordings from cameras that
have been set as Covert 1 or Covert 2 will not be
available to users who do not have covert camera
access. Setting a camera as Covert 1 hides its images
but does display OSD information about the camera.
Setting a camera as Covert 2 hides its images as well
as ODS information about the camera as if it has been
deactivated completely.
•• MAC Address: Displays the 12 digits of the camera's
MAC Address.
•• Privacy Masking: Enable/disable and configure
privacy masking for the camera. Refer to Privacy
Masking Options on page 40.
•• PTZ: If using an RS485-compliant camera, configure it
for use in PTZ Mode.
–– PTZ Product: Choose to select the model of
installed PTZ device.
–– ID: Choose to assign an ID to each PTZ device.
–– Choose to set up Baud Rate, Data Bit, Stop Bit
and Parity of the connected device.
Refer to the PTZ device manufacturer’s instructions for
the proper settings.
35
Part 4 - Configuration
Stream
Audio (PLS-53xx)
Configure audio recording settings for all cameras
simultaneously.
Configure the camera's resolution, encode, compression
method, picture quality, transfer speed, and ips speed
settings.
•• Camera Channels: It's possible to configure a unique
video profile for each camera.
••
: Apply the video profile settings of the camera
selected under Camera Channel to a different camera.
•• Stream: Check the current Live video picture quality
and edit remote video profile settings.
-- Encode: Supports H.264.
-- Resolution: Select a resolution supported by the
camera. Maximum available resolution is chosen
automatically based on the selected video profile.
-- Quality: Select Very High, High, Standard, or
Basic. You can assign different Quality settings to
different cameras.
-- Bitrate: Select CBR or VBR. Transmitted data size
is fixed with CBR but varies depending on the
amount of movements in the images with VBR.
-- ips: Select a value. Maximum ips is determined
automatically based on the selected video profile.
•• Record Video Profile: Set up recording quality
profiles.
•• Use Dynamic Remote Stream: Automatically
transmits the Stream 1, Stream 2, or Stream 3 within
the bandwidth of 50 Mbps per a session and 100
Mbps in total, depending on the remote program's
live screen layout.
•• Remote Stream: Configure the video stream to
monitor from remote locales.
36
•• Audio Codec: Select an audio codec. (G.711 u-Law or
G.726)
•• Audio In: Select an audio input source (microphone
or line-in) and then adjust the volume.
•• Audio Out: Adjust the volume.
Cameras do not feature built-in audio amplifier units
and therefore require the user to purchase a speaker
system with a built-in amplifier separately.
Part 4 - Configuration
Upgrade (PLS-53xx)
Select Firmware Upgrade to display the USB search
window.
Select the corresponding upgrade package from the
storage device connected to the PC's USB port.
After selecting an upgrade package, select Apply to
upgrade the camera.
•• If an upgrade attempt fails, an upgrade failure
message will be displayed. Refer to Error Code
Types on page 44 for more details.
•• The camera will reboot after the upgrade and then
reconnect automatically.
•• Current software version is not checked when
upgrading a network camera.
37
Part 5 - WebGuard
WebGuard is a program that allows you to view and search video from remote locations over the Internet and can be
accessed on a regular web browser such as Internet Explorer.
System requirements for running WebGuard are as follows:
•• OS: Microsoft® Windows® XP (Service Pack 3), Microsoft® Windows® Vista (Service Pack 1), Microsoft® Windows® 7
(Home Premium, Professional, Ultimate) or Microsoft® Windows® 8 (Pro, Enterprise)
•• CPU: Intel Pentium IV 2.4GHz or above (Core 2 Duo E4600 recommended)
•• RAM: 1GB or more
•• VGA: 128MB or more (1280x1024, 24bpp or above)
•• Internet Explorer: Ver. 7.0 or above (32-Bit)
•• WebGuard only works with Microsoft Internet Explorer and will NOT work with other browsers.
•• WebGuard does not work in Microsoft® Windows® 8 metro UI.
1 Launch Internet Explorer and then enter the following information in the address bar.
–– http://IP Address:Port Number (NVR system's IP address and WebGuard port number configured under Network
> General (Default Value: 12088))
–– http://FEN server address/FEN Name
–– http:/ www.dvronline.net (will be prompted to enter NVR's IP address or FEN name registered to the FEN server
upon login)
Contact your network administrator for the IP address of the NVR you wish to connect to and the WebGuard port number.
2 When prompted with the WebGuard login window, select WEBWATCH or WEBSEARCH as the desired mode.
Enter the ID and password and click LOGIN to sign in using the selected mode.
If connecting by entering http://www.dvronline.net, enter the NVR's IP address in the Device Address field.
Selecting the Use DVRNS option on the login window allows you to enter the FEN name registered to the FEN
server instead of its IP address. You will be prompted to enter the FEN server's address and port number under
Setup.
•• Do not close the login window while WebGuard is running. Switching over to Web monitoring or Web search mode
can cause a script error, requiring you to restart the WebGuard program.
•• If running WebGuard, the bottom section of the screen may get cut off if the address bar or the status bar is shown. In
this case, change Internet Options so that the address bar or the status bar is hidden. (Tools → Internet Options →
Security → Custom level... → Allow websites to open windows without address or status bars (Enable))
•• To use WebGuard on Microsoft Windows Vista or above, launch Internet Explorer by right-clicking on the icon and
selecting the Run as administrator option. Otherwise, certain WebGuard functions might not be available.
38
Part 5 - WebGuard
•• Launching a new version of WebGuard for the first time can cause Internet Explorer to load information from the
previous version. In this case, navigate to Tools → Internet Options → General, delete temporary Internet files, and
then restart WebGuard.
•• On Microsoft Windows Vista or above, lowered image transmission rate can prevent the screen from being displayed
or updated. In this case, we recommend that you disable the computer's auto tuning function. Open the command
prompt as an administrator. (Start → Accessories → Command Prompt → Right-Click and then select Run as
administrator) Type in "netsh int tcp set global autotuninglevel=disable" and then press Enter. Restart the
computer to apply the change. To enable auto tuning again, launch the command prompt as an administrator and
then type in "netsh int tcp set global autotuninglevel=normal". Restart the computer to apply the change.
Web Monitoring Mode
A remote web monitoring program that allows you to monitor images from remote locales in real-time.
12
3
4
5
$
6
7
8
9
0
! @
#
1
Press
to log out WebGuard.
2
Click
to switch over to Web Search mode.
3
Place the mouse pointer on the WebWatch logo to check WebGuard's version.
4
Displays the current time and login information of WebGuard.
39
Part 5 - WebGuard
5
Select the desired mode. Changing the mode places the selected camera in the first cell of the layout that
will be changed.
6
Select the camera you wish to monitor.
7
Used to adjust live video quality.
8
Used to control a PTZ camera at a remote location.
9
Controls remote alarm out devices.
0
Click to configure rendering mode and OSD settings. Select rendering mode to adjust the video
output rate or select which OSD elements to display on the screen from the OSD list.
!
Click
to save the current video screen as an image file.
@
Click
to configure event, camera, stream settings, etc of NVR at remote locales.
#
Event status window at the bottom of the screen displays a list of events detected at remote locales.
Select a camera from the screen and right-click to bring up the pop-up menu.
•• Change Camera Title: Used to change the camera's name.
Renaming the camera in Web Live mode does not affect the camera's name on
the remote system. If no name is entered for the camera, the name used at the
remote locale is shown on the screen.
•• Enable Audio: Enables audio transmission with remote locales. Select to display
buttons.
Enables transmission of audio to the remote locale via microphone.
Enables playback of audio from the remote locale on speakers.
/
$
Enables two-way audio communication with the remote locale.
Disables audio transmission.
If the remote locale connected to supports audio transmission,
screen.
icon appears on the corresponding camera
•• Aspect Ratio: Changes the aspect ratio of the video displayed on the screen.
-- Fit to Screen: Fit the video to the size of the camera screen.
-- Fit to Aspect Ratio: Resizes camera screen to original aspect ratio of the video.
-- Half Size (x0.5) - 4 Times Bigger (x4): Displays the camera videos in the selected size based on the
original size of the video. For example, original size (x1) displays the video in its original size. Half size
(x0.5) through 4 times larger (x4) options are only available if there is enough space on the camera
screen to accommodate the selected size.
•• Anti-Aliasing Screen: Removes stair step effect (blocks) that is caused when zooming a video to
improve overall quality of video output.
40
Part 5 - WebGuard
Web Search Mode
A remote web search program that allows you to search for recordings from remote locales in real-time.
While in Web Search mode, connection to remote locales will terminate automatically after 30 minutes of inactivity.
12
$
3
4
5
7
6
8
)
9
0
!
#
@
$ %^ &
(
*
1
Press
to log out WebGuard.
2
Click
to switch over to Web monitoring mode.
3
Place the mouse pointer on the WebSearch logo to check WebGuard's version.
4
Displays time information of the video recording from the remote NVR.
Apply image filters (Sharpen, Blur, Equalizer, Interpolation, and Revert) to the images.
5
Image calibration is applied only during the paused state.
6
Zoom in or out on the video.
7
Adjust image brightness.
41
Part 5 - WebGuard
Use the playback controls to play back video.
8
Go to First
Fast Forward
Play by Frame (backwards)
Play by Frame (forwards)
Rewind
Go to Last
Play/Pause
9
Select the desired mode.
0
Use the calendar to search for video recordings by specific dates.
Dates containing video recordings are highlighted in black. Selecting a date containing video recording
data loads the earliest recording from that date(paused state). Selected date is highlighted in red.
!
Click
to designate recent recordings you wish to search and then jump to a specific point in the
recording.
@
Select to enable time lapse search mode and search/play back video recordings in chronological order.
In Time Lapse Search mode, search is conducted by selecting days on the calendar. The time table at the
bottom displays recording data information for the selected date. Select a point in time to display video
from that moment. If multiple recordings are available for the selected point in time, you can select the
desired segment.
#
Select
$
Click to configure rendering mode and OSD settings. Select rendering mode to adjust the video output
rate or select which OSD elements to display on the screen from the OSD list.
%
Click
to save the video recording as an executable file.
^
Click
to save the current video screen as an image file.
&
Click
to print the current video screen using a printer connected to the computer.
*
Click
to reload recent video recordings from remote locales.
(
Indicates the selected camera's recording data on a time bar. If the camera's system clock has been
changed to a point in the past and more than one recording exists at the same point in time as a result,
you will be able to choose which segment to search from the segment menu on the upper right portion
of the time table.
to enable event search mode and search for events matching user-designated parameters.
Select a camera from the screen and right-click to bring up the pop-up menu.
•• Change Camera Title: Used to change the camera's name.
Renaming the camera in Web Search mode does not affect the camera's name
on the remote system. If no name is entered for the camera, the name used at
the remote locale is shown on the screen.
)
•• Enable Audio: If audio was recorded with the video, enabling this option plays audio upon playback
(limited to single-screen playback).
•• Aspect Ratio: Changes the aspect ratio of the video displayed on the screen.
•• Anti-Aliasing Screen: Removes stair step effect (blocks) that is caused when zooming a video to
improve overall quality of video output.
42
Part 6 - Appendix
System Log Types
Boot Up
Panic On
System Shutdown
Panic Off
Restart
Clear All Data
Upgrade Success
Clear Disk
Upgrade Error
Format Disk
Power Failure
Disk Full
Time Changed
Auto Deletion
Time Zone Change
Search Begin
Time Sync.
Search End
Time Sync. Failed
Clip-Copy Begin
Disk Bad
Clip-Copy End
Login
Clip-Copy Cancel
Logout
Clip-Copy Failure
Setup Begin
Clip Copy User
Setup End
Clip-Copy Begin
Remote Setup Change
Clip-Copy Finished
Remote Setup Failure
Clip Copy Duration of Video
Setup Import
Clip Copy Camera
Setup Import Failure
Callback Failed
Setup Export
Factory Reset
Setup Export Failure
Camera Upgrade Begin
Setup Export Canceled
Camera Upgrade End
SNS Failure
Camera Upgrade Failure
Schedule On
Camera Upgrade User
Schedule Off
Camera Upgrade Camera
43
Part 6 - Appendix
Error Code Types
Upgrade Error Codes
No.
Type
No.
Type
0
Unknown Error
301
Remote Network Error
1
Incorrect File Version
302
No Remote Upgrade Permission
2
Incorrect OS Version
303
Remote Upgrade File Save Failure
3
Incorrect Software Version
304
Remote Upgrade Cancelled by User
4
Incorrect Kernel Version
400
USB Storage Device Mount Failure
100
Storage Device Mount Failure
401
USB Storage Device File Read Failure
101
File Not Found
402
USB Storage Device File Copy Failure
102
File Decompression Failure
403
USB Device Not Connected
103
LILO Execution Failure
404
USB Storage Device in Use
104
Reboot Failure
405
Unsupported File System
105
Improper File
500
Clip Copy in Progress: Upgrade Not Available
300
Remote Connection Failure
Clip Copy Error Codes
No.
44
Type
No.
Type
0
Unknown Error
12
Disk Error
1
Device Error
13
Clip Player Execution File Not Found
2
Device Connection Failure
14
Clip Player Execution File Access Failure
3
CD Media Not Found
15
Clip Player Execution File Save Failure
4
Incorrect Media
16
Image Generation Failure
5
File Name Taken
17
Burn Failure
6
Insufficient Space
18
Burn Time Overrun
7
Temporary File Generation Failure
19
Device Connection Failure
8
Disk Access Failure
20
Device in Use
9
Disk Format Failure
21
Unsupported File System
10
Database Changed
22
Data Validation Failure
11
Save Failure
23
No Saved Data within Range
Part 6 - Appendix
Network Error Codes
No.
Type
No.
Type
0
Cause of Failure Unknown
20
Connection Cancelled by User
1
Normal Logout
21
No Response from Network Device Host
2
All Channels in Use - Connection Denied
22
High Network Noise Level
3
Incorrect Product Version Info
23
Transmission Queue Full
4
Incorrect User Name or Password
24
Incorrect OEM Info
5
Forced Disconnection by Admin
25
No Search Permission
6
Timeout
26
Port in Use
7
Network Device Terminated
27
SSL Connection Failure
8
Unable to Connect: No Available Port
28
Network Timeout
9
Server Not in Operation: Unable to Connect
29
Network Device Host Timeout
11
Network Unavailable
30
RTP via TCP Not Supported by Network
Device Host
12
Different Network Zone: Unable to Access
31
Socket Error
13
Connection Timeout
100
Unknown CODEC
14
Forced Disconnection by Network Device
101
.jpeg CODEC (not supported)
15
Network Device Host Terminated
103
.mpeg4 CODEC (not supported)
16
Unable to Route to Network Device Host
400
Unsupported Resolution
17
Connection Severed
-1
Normal Access
45
Part 6 - Appendix
Troubleshooting
Problem
The main unit won't turn on.
NVR stopped working in the
middle of a recording.
Solution
•• Check the power cable connection status.
•• Check the power outlet.
•• Hard disk may be full. Delete video recordings to free up space.
•• Set the NVR to Recycle mode. For more information, refer to the General on
page 25.
The NVR keeps on rebooting
during a system upgrade
without completing the
upgrade.
Check the upgrade file's version. To downgrade to a previous version, you must
first press the factory reset button and reset all NVR settings to their factory
defaults. A factory reset will clear all NVR settings configured by the user. For
more information on factory reset, refer to the Factory Reset on page 12.
Login fails indicating no server
running.
button in the login screen and check that information about the NVR
Click the
system is set up correctly.
Monitoring is not available.
Check that devices have been added to a device group.
The connection was released
during monitoring.
Check the status and the network connections for the camera and NVR.
No live video.
Check the camera connections.
Video display might lag because of system or network congestion.
Recording is not available.
Check the camera registration information. The recording function is supported
only for a camera registered as an admin user.
46
Part 6 - Appendix
Specifications
These product specifications may change without prior notice.
General
Exterior Dimensions
(W x H x D)
8.7" x 3.5" x 11.7" (220mm x 88mm x 297mm)
Weight (Main Unit)
6.97lbs. (3.16kg) (with 2 HDDs)
Weight (Packaging)
10.49lbs. (4.76kg) (with 2 HDDs)
Packaging Dimensions
(W x H x D)
12.8" x 7.5" x 16.4" (325 mm x 190 mm x 416 mm)
Working Temperature
0°C – 40°C
Operating Humidity
0% – 90%
Power
100V~240V
Power Consumption
Max. 60W (with 2 HDDs)
Certifications
FCC, CE, UL, CB, KC, PSE
Video
Video In
4/8/16 Network Camera
Recording Resolution
1920x1080, 1280x720, 704x480, 352x240
Recording Speed (IPS)
4-ch Model: max. 120ips @ full HD
8-ch Model: max. 240ips @ full HD
16-ch Model: max. 480ips @ full HD
I/O
Alarm In
Network camera alarm in
Alarm Out
Network camera alarm out
Internal Buzzer
80dB at 10cm
Network Connection
10Mbps/100Mbps/1Gbps Ethernet
Audio In
Network camera audio in
Audio Out
Network camera audio out
Text In
Network or USB connection only
47
Part 6 - Appendix
Connectors
Video In
Ethernet: 2 Ports
Ethernet Port
2 RJ-45
eSATA Ports
1 eSATA Port
USB Ports
1 x USB 2.0 (5V, less than 0.5A)
Storage
Internal Storage
2 SATA2 bays
External Storage
1 eSATA Port
Clip Copy Device
USB Memory
48
eneo® is a registered trademark of
VIDEOR E. Hartig GmbH
Exclusive distribution through specialised trade channels only.
VIDEOR E. Hartig GmbH
Carl-Zeiss-Straße 8
63322 Rödermark/Germany
Tel. +49 (0) 6074 / 888-0
Fax +49 (0) 6074 / 888-100
Technical changes reserved
www.videor.com
© Copyright by VIDEOR E. Hartig GmbH
www.eneo-security.com
Version 10/2015
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