MD5010A Quick Start Guide

MD5010A Quick Start Guide
JULY 2001
External ADSL USB Modem
Quick Start Guide
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: • E-mail:
This equipment generates, uses, and can radiate radio frequency energy and if not
installed and used properly, that is, in strict accordance with the manufacturer’s
instructions, may cause interference to radio communication. It has been tested
and found to comply with the limits for a Class A computing device in accordance
with the specifications in Subpart J of Part 15 of FCC rules, which are designed to
provide reasonable protection against such interference when the equipment is
operated in a commercial environment. Operation of this equipment in a
residential area is likely to cause interference, in which case the user at his own
expense will be required to take whatever measures may be necessary to correct
the interference.
Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
This digital apparatus does not exceed the Class A limits for radio noise emission from
digital apparatus set out in the Radio Interference Regulation of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le
brouillage radioélectrique publié par Industrie Canada.
This equipment complies with the requirements of the European EMC Directive
FCC Requirements for
Telephone-Line Equipment
1. The Federal Communications Commission (FCC) has established rules which
permit this device to be directly connected to the telephone network with
standardized jacks. This equipment should not be used on party lines or coin
2. If this device is malfunctioning, it may also be causing harm to the telephone
network; this device should be disconnected until the source of the problem
can be determined and until the repair has been made. If this is not done, the
telephone company may temporarily disconnect service.
3. If you have problems with your telephone equipment after installing this
device, disconnect this device from the line to see if it is causing the problem.
If it is, contact your supplier or an authorized agent.
4. The telephone company may make changes in its technical operations and
procedures. If any such changes affect the compatibility or use of this device,
the telephone company is required to give adequate notice of the changes.
5. If the telephone company requests information on what equipment is
connected to their lines, inform them of:
a. The telephone number that this unit is connected to.
b. The ringer equivalence number.
c. The USOC jack required: RJ-11C.
d. The FCC registration number.
Items (b) and (d) can be found on the unit’s FCC label. The ringer
equivalence number (REN) is used to determine how many devices can be
connected to your telephone line. In most areas, the sum of the RENs of all
devices on any one line should not exceed five (5). If too many devices are
attached, they may not ring properly.
6. In the event of an equipment malfunction, all repairs should be performed by
your supplier or an authorized agent. It is the responsibility of users requiring
service to report the need for service to the supplier or to an authorized
Certification Notice for
Equipment Used in Canada
The Industry Canada label identifies certified equipment. This certification means
that the equipment meets certain telecommunications-network protective,
operation, and safety requirements. Industry Canada does not guarantee the
equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications company. The
equipment must also be installed using an acceptable method of connection. In
some cases, the company’s inside wiring associated with a single-line individual
service may be extended by means of a certified connector assembly (extension
cord). The customer should be aware that compliance with the above conditions
may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized maintenance
facility—in this case, Black Box. Any repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give the telecommunications
company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines, and internal metallic water pipe
system, if present, are connected together. This precaution may be particularly
important in rural areas.
Users should not attempt to make such connections themselves, but
should contact the appropriate electric inspection authority, or
electrician, as appropriate.
The LOAD NUMBER (LN) assigned to each terminal device denotes the
percentage of the total load to be connected to a telephone loop which is used by
the device, to prevent overloading. The termination on a loop may consist of any
combination of devices, subject only to the requirement that the total of the load
numbers of all the devices does not exceed 100.
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de
que el aparato eléctrico sea operado.
2. Las instrucciones de seguridad y operación deberán ser guardadas para
referencia futura.
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de
operación deben ser respetadas.
4. Todas las instrucciones de operación y uso deben ser seguidas.
5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca
de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc..
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que
sean recomendados por el fabricante.
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea
recomendado por el fabricante.
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá
a lo descrito en las instrucciones de operación. Todo otro servicio deberá ser
referido a personal de servicio calificado.
9. El aparato eléctrico debe ser situado de tal manera que su posición no
interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá,
alfombra o superficie similar puede bloquea la ventilación, no se debe colocar
en libreros o gabinetes que impidan el flujo de aire por los orificios de
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor
como radiadores, registros de calor, estufas u otros aparatos (incluyendo
amplificadores) que producen calor.
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del
tipo descrito en el instructivo de operación, o como se indique en el aparato.
12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización
del equipo no sea eliminada.
13. Los cables de la fuente de poder deben ser guiados de tal manera que no
sean pisados ni pellizcados por objetos colocados sobre o contra ellos,
poniendo particular atención a los contactos y receptáculos donde salen del
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las
recomendaciones del fabricante.
15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas
de energia.
16. El cable de corriente deberá ser desconectado del cuando el equipo no sea
usado por un largo periodo de tiempo.
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean
derramados sobre la cubierta u orificios de ventilación.
18. Servicio por personal calificado deberá ser provisto cuando:
A: El cable de poder o el contacto ha sido dañado; u
B: Objectos han caído o líquido ha sido derramado dentro del aparato; o
C: El aparato ha sido expuesto a la lluvia; o
D: El aparato parece no operar normalmente o muestra un cambio en su
desempeño; o
E: El aparato ha sido tirado o su cubierta ha sido dañada.
UL® is a registered trademark of Underwriters Laboratories Incorporated.
Windows® is a registered trademark of Microsoft Corporation.
Any other trademarks mentioned in this manual are acknowledged to be the property of the
trademark owners.
1. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.1 Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.2 Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.3 Operating System Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3. Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3.1 Pre-Requisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3.2 Software Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3.3 Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1. Specifications
Data Rates: Downloads: 8 Mbps; Uploads: 1 Mbps
Data Standards: ITU G.992.1 (G.DMT), G.992.2 (G.lite), ANSI T1.413 Issue 2
Protocols: RFC 1483 LLC SNAP, RFC 1483 VCMUX Bridged, RFC 1483 VCMUX
Routed, RFC 2364 LLC, RFC 2364 VCMUX
ATM Attributes: AAL Type AAL5
Bus Type: USB
Cables and Connectors: (1) RJ-11 cable, (2) RJ-11 jacks, (1) USB cable
Management: Windows based DSL diagnostics tool for Windows® 98, 2000, and
Windows Me
Operating System Support: Windows 98, 2000, and Windows Me
Temperature Tolerance: 32 to 120°F (0 to 50°C)
Approvals: FCC Part 15 and Part 68; IC CS03; CE Mark; UL® 1950
Size: 1"H x 4.3"W x 5.7"D (2.5 x 10.9 x 14.5 cm)
Weight: 9.8 oz. (278 g)
CHAPTER 2: Introduction
2. Introduction
2.1 Description
The External ADSL USB Modem supports up to 8-Mbps connections. Using
existing phone lines and ADSL service, the Modem gives you connections up to
160 times faster than traditional access technologies. This modem is ideal for
business or home users who require broadband for intensive applications like
video conferencing, MP3, multimedia, and high-speed Internet or remote access.
2.2 Drivers
Three types of drivers are provided for the External ADSL USB Modem: WAN,
LAN, and ATM.
All three drivers support ATM protocol. In addition, the ATM driver
works with ATM services that are available in recent Windows operating
The proper choice of driver depends on the combination of Windows operating
system and protocol.
1. WAN driver: This driver causes the modem to resemble a dial-up modem. The
modem establishes the call through dial-up networking. This driver supports
FC 2364 with PVC connections. You can use it with Windows 98, Windows
98SE, Windows 2000, and Windows Me.
2. LAN (RFC 1483) driver: This driver makes the modem appear as a LAN or
Ethernet device. It automatically establishes the connection. This driver
supports RFC 1483 with PVC connections. You can use it with Windows 98,
Windows 98SE, Windows 2000, and Windows Me.
3. ATM driver: This driver works in conjunction with ATM services provided by
Windows. Both RFC 1577 and RFC 2364 are supported. The ATM driver uses
dial-up networking to create a PVC or SVC connection to establish a PPP
(RFC 2364) connection. You can use the driver with Windows 98SE, Windows
2000, and Windows Me.
2.3 Operating System Support
The Modem supports Windows 98, Windows 98 Second Edition (98SE), Windows
2000, and Windows Me.
3. Installation
3.1 Installation Pre-Requisites
To install the software, you must know certain technical parameters, settings, and
characteristics that are specific to your particular service provider (see the list
below). Check with your DSL service provider if necessary.
• Type of driver to be installed
• IP address settings
• Name server information
• ATM Virtual Path ID (VPI)—required if you are not using the default driver
• ATM Virtual Circuit ID (VCI)—required if you are not using the default driver
• Encapsulation type—required if you are not using the default driver type
• Modulation type—required if you are not using the default driver type
• User name (for PPP applications only)
• Password (for PPP applications only)
3.2 Software Installation
Each type of installation (LAN, WAN, and ATM) involves its own installation
sequence guided by the installation wizard. See the User Guide (found on the
included CD-ROM) for details. A condensed installation procedure is given below.
Before starting the software setup process, close all Windows programs previously
running on your PC.
1. Insert the installation CD into the CD drive. The installation wizard will be
launched automatically. Click on the Drivers icon. You can also launch the
installation wizard by double clicking on the file “Setup.exe” in the root
directory of the installation CD.
2. The “Welcome” window provides an opportunity to quit the setup process to
exit all Windows programs before continuing. If the Windows programs were
previously closed, click Next.
CHAPTER 3: Installation
3. The “Select ISP” window allows you to specify your DSL service provider. A list
of service providers is displayed. Default values for the Type of Driver, ATM
Virtual Path ID (VPI), ATM Virtual Circuit ID (VCI), Encapsulation type, and
Modulation type are provided for each DSL service provider listed in the
If your DSL service provider is listed and you would like to accept the default
values, highlight the provider’s name, click Next, and continue with Step 5
If your DSL service provider is listed and you would like to change the default
values, highlight the provider’s name and click Customize. Continue with
Step 4a below.
If your DSL service provider is not listed, select Other Service Provider and
click Next. Continue with Step 4b below.
4a. Select the type of driver to be installed from the “Select Driver Type” window
and click Next.
4b. Enter the VPI, VCI, Encapsulation type, and Modulation type from the
“Communication Settings” window and click Next.
The setting above will vary depending on the application. If you do not
know the correct settings for your application, check with your ISP.
5. The “Start Copying Files” window will be displayed. You may review the
current settings and click Customize or Back to change the settings. Click
Next to accept the current settings; a message will be displayed indicating that
files are being copied.
6. The “Setup Complete” window indicates successful completion of the
installation process. Select Yes, I want to restart my computer now, remove
any disks from their drives, and click Finish. Your PC will reboot. Continue
with Section 3.3.
3.3 Hardware Installation
For Windows 98SE applications, you may need the Windows 98SE
CD-ROM to complete the installation. Once the PC has rebooted, install
the Modem.
1. Insert the rectangular end of a USB cable into the USB port of your PC.
2. Insert the square end of the USB cable into the USB port of the Modem.
The Modem will be detected and messages will be displayed as the
modem software is installed.
3. For Windows 2000 applications, the “Digital Signature Not Found” window
may appear, warning that the installation software is not a digitally signed
version. A digital signature is not necessary; we have tested the software with
Windows 2000. Click Yes to allow the installation to continue. (A digitally
signed version of the software will be released in the near future; call Black
Box Technical Support at 724-746-5500 for details.)
4. For Windows 2000 applications, the “Found New Hardware Wizard” window
indicates that the modem has been installed and suggests you reboot the
system to have new settings take effect.
5. A message is displayed confirming reboot of the system; click Yes. Once the
PC has rebooted, installation of the modem is complete. Continue with the
“Customizing Communication Settings” section in the Modem Users’ Guide.
© Copyright 2001. Black Box Corporation. All rights reserved.
1000 Park Drive
Lawrence, PA 15055-1018
Fax 724-746-0746
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