West Cornwall starts switch to digital TV

West Cornwall starts switch to digital TV
8 July 2009, 0700
Isles of Scilly also switching ● Freeview viewers required to retune
The digital TV switchover in west Cornwall and the Isles of Scilly got underway this morning,
as analogue BBC Two was turned off at transmitters across the UK’s most southern corner.
Shortly after midnight, all analogue services and existing low-powered digital services were
temporarily switched off at the Redruth transmitter and its 16 relays. Analogue BBC Two will remain
permanently off.
An improved digital signal is being made available from Redruth and relay transmitters,
broadcasting the full range of BBC channels in digital form – BBC One, BBC Two, BBC Three, BBC
Four, CBBC, CBeebies, BBC News and BBC Parliament. For the first time, west Cornwall and
Scillonian viewers served by a relay transmitter – in areas such as St Austell, Truro and St Mary’s –
will be able to receive digital TV through their aerial (Freeview).
Terrestrial TV services will be off air for some viewers until the first stage of switchover is completed
by early afternoon today. Once services are back on air, viewers of Freeview, BT Vision and Top
Up TV should retune their equipment.1
The second stage of switchover takes place on 5 August, when the remaining analogue channels
will be switched off permanently. On this date, further Freeview channels from ITV, Channel 4 and
Five will also become available from relay transmitters for the first time. Virtually all households in
west Cornwall and the Isles of Scilly will then be able to receive a Freeview signal.
Bill Taylor, Digital UK’s South West Regional Manager, said this morning: “The switchover is now
underway across west Cornwall and the Isles of Scilly, and many people are receiving Freeview
channels for the first time.
“We’re now encouraging viewers who still don’t have the necessary equipment to get ready in time
for 5 August, when all the analogue channels will be permanently switched off. Anyone who
needs advice during this period should contact Digital UK.”
Digital UK, the body leading switchover, continues to provide support through local advice points
(see notes), as well as its website (digitaluk.co.uk) and helpline (08456 50 50 50). A switchover
roadshow is also running today in Lemon Quay, Truro.
The Switchover Help Scheme is still welcoming applications from eligible older and disabled people
to get help to convert one television – including a choice of equipment, installation and aftercare.
Eligible people who have already converted a TV set without assistance can still apply to convert a
second set. Help Scheme engineers will be working in the area over the switchover period to help
with retuning and viewers can contact the Help Scheme on 0800 40 85 902.
- ends; notes follow -
Notes to editors
To retune your Freeview, Top-Up TV or BT Vision equipment, follow these steps:
Note: These instructions are a guide only – each product works slightly differently. Your instruction manual will explain the
process for your particular product. Make sure you do a full retune following the guide below. Some product menus have
‘add channels’ or ‘auto search’ functions which may not restore all channels.
Switch on your digital box or digital television
Press ‘menu’ on the remote control
Select ‘set up’ or ‘installation’ option
Select ‘first time installation’ option (sometimes called ‘factory reset’, ‘full retune’ or ‘default settings’)
Press “OK” if your equipment asks if you want to delete all your channels - don’t worry this is normal.
Channels will be automatically installed. This may take a few minutes; your equipment may shut down and restart.
For more information on retuning visit digitaluk.co.uk/retuning
Channel swaps From today, due to a change in broadcast frequencies, some viewers may find that
analogue Channel 4 moves to a different button on the remote control. All the analogue channels will be
switched off permanently at stage two.
Advice points
Switchover advice points are running at the following locations today and tomorrow from 10am to 5pm:
Newquay: Age Concern, Crantock Street, Newquay TR7 1JR
St Austell: Age Concern, 20a Bodmin Road, St Austell PL25 5AE
Falmouth: Women’s Institute, 13 Webber Street, Falmouth TR11 3AU
Redruth: WRVS, 62 West End, Redruth TR15 2SQ (closes 4pm)
Penzance: Community Development Trust, Penwith Centre, Parade Street, Penzance TR18 4BU (closes
On the Isles of Scilly at The Park House, Church Street, St Marys on Thursday 9 July from 9am to 5pm
Digital TV switchover is the process of converting the UK’s terrestrial television system to digital. Between now and
2012, analogue channels will be switched off region by region and replaced with free-to-air digital TV and radio services
(Freeview). Switchover will extend Freeview coverage to the whole of the UK and free up airwaves for new services such
as ultra-fast wireless broadband and mobile television. Digital services are also available via broadband, cable and satellite.
Digital UK is the independent, not-for-profit organisation established in 2005 to lead the implementation of digital
switchover. It is jointly owned and funded by the public-service broadcasters (BBC, ITV, Channel 4, Five, S4C and
Teletext), and the digital multiplex operators.
The Switchover Help Scheme is run by the BBC under an agreement with the Government to help older and disabled
people make the change to digital TV. Every eligible person will be offered practical help to convert one of their TV sets to
digital in the run-up to switchover in each region. People are eligible if they are aged 75 years or more, have lived in a
care home for six months or more, get (or could get) certain disability benefits, or are registered blind or partially sighted.
Most people will be asked to contribute £40 towards the help but for those on certain income-related benefits, it’s free.
Images and video clips are available to media free of charge from vismedia.co.uk.
Ryan Martinez
Deborah Clark Associates
01208 77900
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