Plantronics | BackBeat GO | User guide | LEARN MORE WIRELESS STEREO Designed in Santa Cruz, California

LEARN MORE WIRELESS STEREO Designed in Santa Cruz, California
Designed in Santa Cruz, California
Calls and streaming audio
Micro USB charging port
(right earbud)
• Take a call or end it (1 tap)
• Reject a call (2-second press)
• 1 hour before first use
(LED is red until fully charged)
• Hold first call and answer second call (1 tap)
• 2.5 hours for full charge
• Switch between calls (2-second press)
• End second call and retrieve first call (1 tap)
• Transfer call from phone (1 tap)
Volume, tracking and mute
• Redial (2 taps)
• Volume up or down
(1 tap on + or – per level change)
• Track forward or back (2-second press on + or – per track change)
• Mute on or off during a call
(1 tap on both + and – )
• Use phone’s voice-control feature to make a call (2-second press until tone is heard)
• Reconnect lost Bluetooth® connection
(1 tap if the earbuds can’t automati-
cally reconnect)
Power, pairing and battery check
• Turn on or off (2-second press)
• Activate pairing mode after initial set up (press until red/blue LED flashes)
• Play or pause audio (1 tap)
Be safe! Please read the safety guide
before using your new headphones.
• Check battery level
(1 tap when power is on)
Earbuds can only be paired and connected
with one device at a time. See “Switch Devices”
section for more detail.
2. SET
First time, right out of the box:
Activate the Bluetooth feature on your device,
then use phone menus to “add,” “search” or
“scan” for new Bluetooth devices.
Select “PLT_BBTGO” from the list of Bluetooth
devices shown on your device.
With earbuds turned off, activate Bluetooth
pairing mode by pressing Power/Pairing
button on. The LED flashes red/blue to
indicate pairing mode.
Phones have different menus to select from:
If device asks for a passcode, enter four zeros
(0000). You may see **** on screen.
Pairing new phone/reconnecting original:
iPhone: Settings > General > Bluetooth > On
(starts the search for devices)
Some devices also ask to confirm connection
after pairing.
With earbuds turned off, press Power/Pairing
button until the LED flashes red/blue.
BlackBerry® smartphone: Settings/options >
Bluetooth: On > Search for devices
The earbud’s LED will stop flashing red/blue
once successfully paired/connected.
Android™ smartphone: Wireless & Networks >
Bluetooth: On > Scan for devices
You can now make a call using your device’s
keypad or voice-dialing feature and enjoy
audio listening from your device.
The right fit = the best audio:
For the best sound performance and
a secure, comfortable fit, be sure to
adjust the earbuds to rest gently in
your ear and drape around the back of
your neck. Use the provided fit kit to
find the eartip that works best for you.
For additional support, place the
optional stabilizer behind the eartip.
The loop of the stabilizer will fit snugly
into the back area of your ear.
Switch Devices
BackBeat GO does not support multipoint
connectivity, so it can only recognize and
remember one paired device at a time.
For example, each time you switch from
using your smartphone to your tablet,
you will need to establish a new pairing
with your BackBeat GO earbuds.
For some phones and tablets, if
reconnection by selecting “PLT_BBTGO”
from the list of known devices does
not work at first try, you need to delete
“PLT_BBTGO” from the list and try a new
Stay near your device:
Switch between calls by pressing the Call
button for a few seconds and you will hear a
beep, indicating the switch is happening.
Check the battery level:
You can end a call and return to the other
call on hold by tapping the Call button. Some
phones require tapping the Call button twice.
You can check the battery level by tapping
the Power button. The LED flashes to show
the charge level.
Learn how to reconnect:
Use your voice:
Blue flash = battery OK to full
Your earbuds try to reconnect a lost
connection. If they can’t, then tap the Call
button once or manually reconnect via your
phone’s Bluetooth menu.
Some smartphones allow you to use voice
commands to activate their features, such as
voice-dialing or playing music.
Red flash = less than 15 minutes call time
Bluetooth has a working “range” of up to 33
feet between your phone and earbuds before
audio degrades and the connection is lost.
For best audio reception, keep your phone on
the right side of your body.
Decipher the beeps:
If you have a call on hold, you will hear a beep
every 5 seconds. If you are on mute, you will
hear a beep every 30 seconds.
In addition, if you long-press certain buttons
(more than 2-second press), a feedback beep
will be heard (example, accessing the Voice
Control feature on your phone).
Juggle two calls:
You can take a second call and place the first
call on hold by tapping the Call button to
accept the new call.
To activate your smartphone’s voice controls,
press the Call/Audio button until you hear
your phone prompt you for a command.
Never miss a call:
You will hear an incoming call alert while
listening to stored or streaming audio.
When you take the call, your stored audio
(downloaded tunes, video or podcasts) will
If you are listening to live streaming audio
(Internet radio) then it will mute, not pause,
during your call. Once you end your call, your
playback or streaming will resume.
If you are on a call or listening to audio you
will hear a tone when the battery is low.
Keep it clean
Use a dry cotton swab to wipe clean the
eartip and fabric screen that covers the
Talk Time
Up to 4.5 hours
Play Time
Up to 4 hours
Standby Time
Up to 10 days
Operating Distance (Range)
Up to 33 feet from device
Headphones Weight
13 grams
6mm neodymium
Noise Reduction
Digital Signal processing (DSP) and full duplex echo
Charge Connector
Micro USB charging
Battery Type
Rechargeable, non-replaceable lithium-ion polymer
Charge Time (Maximum)
2.5 hours
Power Requirements
5V DC – 180 mA
Bluetooth Version
v2.1 + EDR
Bluetooth Profiles
A2DP 1.2, AVRCP, HFP v1.5, HSP v1.1
Operating, Storage and
Charging Temperature
32°F - 104°F (0°C - 40°C)
Phone support in USA:
1-866-363-BLUE (2583) or
©2012 Plantronics, Inc. All Rights Reserved. Bluetooth
is a registered trademark of Bluetooth SIG, Inc. and
any use by Plantronics is under license. iPhone is a
trademark of Apple Inc., registered in the U.S. and
other countries. BlackBerry is the property of Research
In Motion Limited and is registered and/or used in the
U.S. and countries around the world. All other trademarks are the property of their respective owners.
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