EM-ICA-4210P v1.0
60fps Full HD IR IP Camera with Remote Focus and Zoom
ICA-4210P
60fps Full HD IR IP Camera
with Remote Focus and Zoom
ICA-4210P
60fps Full HD IR IP Camera with Remote Focus and Zoom
ICA-4210P
Copyright
Copyright © 2014 by PLANET Technology Corp. All rights reserved. No part of this
publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or
translated into any language or computer language, in any form or by any means, electronic,
mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written
permission of PLANET.
PLANET makes no representations or warranties, either expressed or implied, with respect
to the contents hereof and specifically disclaims any warranties, merchantability or fitness for
any particular purpose. Any software described in this manual is sold or licensed "as is".
Should the programs prove defective following their purchase, the buyer (and not PLANET,
its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and
any incidental or consequential damages resulting from any defect in the software. Further,
PLANET reserves the right to revise this publication and to make changes from time to time
in the contents hereof without obligation to notify any person of such revision or changes.
All brand and product names mentioned in this manual are trademarks and/or
registered trademarks of their respective holders.
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
4. Consult the dealer or an experienced radio technician for help.
FCC Caution
To assure continued compliance, use only shielded interface cables when connecting to
computer or peripheral devices. Any changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired
operation.
Federal Communication Commission (FCC) Radiation Exposure Statement
This equipment complies with FCC radiation exposure set forth for an uncontrolled
environment. In order to avoid the possibility of exceeding the FCC radio frequency
exposure limits, human proximity to the antenna shall not be less than 20 cm (8 inches)
during normal operation.
60fps Full HD IR IP Camera with Remote Focus and Zoom
ICA-4210P
Safety
This equipment is designed with the utmost care for the safety of those who install and use it.
However, special attention must be paid to the dangers of electric shock and static electricity
when working with electrical equipment. All guidelines of this and of the computer
manufacture must therefore be allowed at all times to ensure the safe use of the equipment.
CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause radio
interference, in which case the user may be required to take adequate measures.
WEEE Regulation
To avoid the potential effects on the environment and human health as a result of
the presence of hazardous substances in electrical and electronic equipment, end
users of electrical and electronic equipment should understand the meaning of
the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted
municipal waste and have to collect such WEEE separately.
Revision
User’s Manual for PLANET 60fps Full HD IR IP Camera with Remote Focus and Zoom
Model: ICA-4210P
Rev: 1.00 (June, 2014)
Part No. EM-ICA-4210P_v1.0
60fps Full HD IR IP Camera with Remote Focus and Zoom
ICA-4210P
Table of Contents
Chapter 1. Product Introduction ..................................................................... 6
1.1 Package Contents.............................................................................. 6
1.2 Overview............................................................................................ 6
1.3 Features............................................................................................10
1.4 Product Specification ........................................................................10
Chapter 2. Hardware Interface......................................................................13
2.1 Physical Descriptions........................................................................13
2.1.1 Identification of ICA-4210P physical detail..............................13
2.1.2 I/O Control Instruction.............................................................14
2.1.3 Connector board .....................................................................15
2.2 Hardware Installation ........................................................................16
2.3 Initial Utility Installation......................................................................17
2.4 Preparation .......................................................................................19
2.4.1 Search and View by PLANET IP Wizard II..............................19
2.4.2 Configuring Network by PLANET IP Wizard II ........................21
2.5 Using UPnP of Windows XP or 7 ......................................................22
2.5.1 Windows XP ...........................................................................22
2.5.2 Windows 7 ..............................................................................26
2.6 Setup ActiveX to use the Internet Camera ........................................27
2.6.1 Internet Explorer 6 for Windows XP........................................28
2.6.2 Internet Explorer 7 for Windows XP........................................28
2.6.3 Internet Explorer 7 for Windows Vista.....................................29
Chapter 3. Web-based Management ............................................................31
3.1 Introduction .......................................................................................31
3.2 Connecting to Internet Camera.........................................................31
3.3 Live View ..........................................................................................32
3.4 ActiveX Control .................................................................................34
3.4.1 Digital Zoom............................................................................35
3.4.2 Snapshot ................................................................................35
3.4.3 Record ....................................................................................35
3.4.4 Volume....................................................................................36
3.4.5 About ......................................................................................36
3.5 Network Configuration ......................................................................37
3.5.1 Network ..................................................................................37
3.5.2 IPv6 ........................................................................................38
3.5.3 HTTPS....................................................................................39
3.5.4 DDNS server ..........................................................................39
3.5.5 PPPoE ....................................................................................40
3.5.6 Streaming ...............................................................................41
3.5.7 UPnP ......................................................................................42
3.5.8 Bonjour ...................................................................................43
3.5.9 IP Filter ...................................................................................43
3.5.10 IP Notification........................................................................43
3.5.11 Qos .......................................................................................45
3.6 Camera Configuration.......................................................................45
3.6.1 Picture ....................................................................................45
3.6.2 Exposure Control ....................................................................47
3.6.3 Focus......................................................................................48
60fps Full HD IR IP Camera with Remote Focus and Zoom
ICA-4210P
3.6.4 Privacy Mask ..........................................................................48
3.6.5 PTZ Setting.............................................................................49
3.6.6 Preset Setting .........................................................................50
3.6.7 Tour Setting.............................................................................50
3.7 System Configuration........................................................................51
3.7.1 System....................................................................................52
3.7.2 Date & Time ............................................................................52
3.7.3 Maintenance ...........................................................................54
3.8 Video Configuration ..........................................................................55
3.8.1 Common .................................................................................56
3.8.2 Overlay Image ........................................................................56
3.8.3 Video Profile ...........................................................................57
3.8.4 ONVIF Profile..........................................................................59
3.8.5 AOI..........................................................................................60
3.9 Audio Configuration ..........................................................................61
3.10 User Configuration ..........................................................................62
3.11 Protocol Configuration.....................................................................63
3.11.1 ONVIF ...................................................................................63
3.11.2 SNMP ...................................................................................63
3.12 E-mail Configuration .......................................................................64
3.13 Event Detection Configuration ........................................................65
3.13.1 Object Detection ...................................................................65
3.13.2 Camera Tampering ...............................................................67
3.13.3 Audio Detection.....................................................................68
3.13.4 Face Detection......................................................................68
3.13.5 Cross Line Detection ............................................................69
3.14 Storage Configuration .....................................................................71
3.14.1 SD Card................................................................................71
3.14.2 SAMBA Server......................................................................72
3.15 Continuous Recording Configuration ..............................................72
3.16 Recording List Configuration...........................................................73
3.17 Event Server Configuration.............................................................74
3.17.1 FTP Server ...........................................................................74
3.17.2 TCP Server ...........................................................................75
3.17.3 HTTP Server.........................................................................75
3.17.4 SAMBA Server......................................................................76
3.18 Event Schedule Configuration ........................................................77
3.18.1 Setting ..................................................................................77
3.18.2 Record ..................................................................................80
3.18.3 Port Status ............................................................................80
Appendix A: Ping IP Address ........................................................................81
Appendix B: 3GPP Access............................................................................82
Appendix C: Bandwidth and Video Size Estimation ......................................83
Appendix D: DDNS Application .....................................................................84
Appendix E: Configuring Port Forwarding Manually .....................................85
Appendix F: Power Line Frequency..............................................................91
Appendix G: Troubleshooting & Frequently Asked Questions.......................92
60fps Full HD IR IP Camera with Remote Focus and Zoom
ICA-4210P
Chapter 1.
Product Introduction
1.1 Package Contents
The package should contain the following:
z
IP Camera Unit x 1
z
Power Adapter x 1
z
Camera Screw Kit x 1
z
User’s Manual CD-ROM x 1
z
Quick Installation Guide x 1
1. If any of the above items are missing, please contact your dealer
immediately.
2. Using the power supply that is not the one included in Internet Camera
packet will cause damage and void the warranty for this product.
1.2 Overview
High Frame Rate (60fps) for Real-time Surveillance Applications
PLANET ICA-4210P Network Camera with Zero-lux Illuminator is a high-resolution camera for
the round-the-clock surveillance over IP networks. It supports H.264 and JPEG compression
formats and delivers excellent picture quality in Full HD resolutions at 60 frames per second
(fps). Incorporating the new Exmor RS™ CMOS image sensor, which is specially designed for
surveillance applications, the ICA-4210P provides high-quality images under all lighting
conditions. It is perfect for remote and discreet monitoring of indoor areas such as stores,
banks, hotels, office lobbies and warehouses.
Day & Night Functionality
To adapt to constantly changing lighting conditions, the ICA-4210P comes with a removable
IR-cut filter and built-in low IR illuminators (0.01 lux), which enables the camera to provide
color video when there is sufficient light, and black/white video in dark conditions. The
ICA-4210P is able to maintain clear images 24 hours a day.
60fps Full HD IR IP Camera with Remote Focus and Zoom
ICA-4210P
Exceptional Image quality
Together with powerful image processing attributes like True Wide Dynamic Range and 3D
Digital Noise Reduction (3DNR) technology, the ICA-4210P is able to filter the intense
backlight surrounding a subject and remove noises from video signal. It brings an extremely
clear and exquisite picture quality even under any challenging lighting conditions.
Passive Infrared (PIR) Sensor
When people pass by or in an emergency situation, the built-in PIR motion detection sensor in
the ICA-4210P will “detect” and start recording automatically. It is able to detect movement as
far as 6 meters away. When motion is detected in the specified areas, the additional function of
alarm notification can send an e-mail alert or send captured images via FTP upload to a
designated storage server.
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ICA-4210P
Smart Focus with P-Iris
The ICA-4210P comes with the Smart Focus to make installation and adjustment easier by
allowing remote focus and zoom adjustment. P-iris function works by a stepping motor
controlled via software to automatically provide the best iris position for the best exposure time
in all lighting conditions.
Face Detection and Cross Line Detection
Face Detection detects face and ignores anything else, such as buildings, cars and bodies.
When a suspect enters a targeted area, his face is caught in the camera, thereby triggering an
alarm. Cross Line Detection is an application especially suitable for general entrance and exit
detection in low traffic areas. It detects objects such as persons and vehicles that cross a
defined virtual line.
Camera Tampering and Audio Detection
Provided with three individually configurable motion detection zones, the ICA-4210P can
record video or trigger alarms and alerts when motion is detected in user-specified areas of the
camera image. Also, its external microphone enables the system to capture the sound that is
out of reach of camera’s surveillance range and to trigger the audio detection alarm when
sounds like screams, glass breaking, etc are detected.
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ICA-4210P
Advanced Event Management
To enhance surveillance flexibility and event management capabilities, the ICA-4210P
supports a number of advanced features including auto-iris to avoid over exposure, AV out to
perform the two-way audio function, RS485 to connect to an optional pan/tilt enclosure which
effectively supports pan/tilt functionality, and inputs/outputs to connect with external devices
such as door sensors and relays to activate light or close doors.
Flexible Installation and Power Functionality
The ICA-4210P, incorporating IEEE 802.3af Power over Ethernet standard, is able to be
powered via the network cable from a PoE power sourcing equipment such as PoE switch and
PoE injector. It thus eliminates the need for extra power cables and reduces installation costs
while increases the deployment flexibility. In addition, the ICA-4210P provides advanced
features such as the Gigabit Ethernet transmission, giving users the utmost in bandwidth
flexibility and storage efficiency. The ICA-4210P is ONVIF compliant and therefore
interoperable with other manufacturers’ products. It also includes 64-CH central management
software for ease of maintenance and remote monitoring. The ICA-4210P is indisputably the
top choice for reliable and high-performance surveillance.
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ICA-4210P
1.3 Features
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Camera
Sony's 1/2.8 type Exmor RS 2.4MP CMOS sensor
3.0~10.5 mm motorized vari-focal, P-iris lens
Super low lux at 0.01 allows the camera to provide a color live view in near darkness
Max. resolution 1080P at 60fps
True WDR Enhancement to enhance visibility under extremely bright or dark environments
Alarm will be triggered and immediately alerted to user when motion, audio, network
disconnect, tampering, and face and cross line detection are detected
Removable IR-cut filter for Day & Night function
Built-in PIR sensor (6m/120 degrees coverage) for thermal / motion detection
Built-in 12 IR illuminators, effective up to 20 meters
Smart Focus for remote and precise focus adjustment
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Video / Audio
H.264 and M-JPEG video compression simultaneously
H.264 high profile, main profile and baseline
Simultaneous multi-stream support
3DNR to improve picture quality at low lux
Two-way audio support with enhanced audio quality
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Network and Configuration
Compliant with IEEE 802.3af PoE interface for flexible deployment
Equipped with Gigabit Ethernet port
Auto MDI/MDI-X supported
Supports both IPv6 and IPv4
Built-in Samba client for NAS
RTSP / UPnP / 3GPP / HTTPS protocols selectable
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Easy Installation & Management
ONVIF compliant for interoperability
3GPP for 3G mobile remote applications
Micro SD card local video recording supported
RS485 interface for P/T scanner control
Digital Input/Output for integration with sensors and alarms
Cam Viewer 3 central management software supported
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1.4 Product Specification
Model
ICA-4210P
Camera
Image Device
1/2.8 type Sony Exmor RS progressive scan CMOS sensor
Lens
Vari-focal 3.0~10.5mm, P-Iris
Mechanical IR-cut filter
Angle of view : horizontal: 25 ~ 80 degrees / vertical: 19 ~ 62 degrees
Min Illumination
0.1 lux (color)
0.01 lux (B/W)
IR Illuminations
IR LED x 12, 850nm
Built-in IR illuminators, effective up to 20 meters
*The IR distance is based on the environment
PIR Sensor
Built-in 6m/120 degrees Coverage
Effective Pixels
1920 x 1080 pixels (Full HD)
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ICA-4210P
Image
Video Compression
H.264 / M-JPEG
1080P mode
H.264: 1080P / 640 x 480
M-JPEG: 1080P / 640 x 480
Video Resolution
1080P mode with WDR
H.264: 1080P / 640 x 480
M-JPEG: 1080P / 640 x 480
Frame Rate
Up to 60fps for all resolutions
Image Setting
AE, AWB
3D noise reduction
True WDR
Color, brightness, sharpness, contrast, hue
Mirror/Flip
10 Privacy Masks
Text, time and date overlay
Overlay image on video
Digital Image Stabilization (DIS)
Streaming
Simultaneous multi-profile streaming
Streaming over UDP, TCP, HTTP, or HTTPS
M-JPEG streaming over HTTP (server push)
Controllable frame rate and bandwidth
AOI
Audio
Audio Streaming
Two-way audio
Audio Compression
RTSP: G.711 64kbps, G.726 32kbps
Microphone
External microphone input
Audio Output
Adjustable audio output gain
Network and Configuration
Standard
IEEE 802.3 10Base-T
IEEE 802.3u 100Base-TX
IEEE 802.3ab 1000Base-T
Protocol
IPv4, IPv6, TCP, UDP, HTTP, HTTPS, SMTP, FTP, NTP, DNS, DDNS,
DHCP, DIPS, ARP, Bonjour, UPnP, RTSP, RTP, RTCP, IGMP, PPPoE,
Samba, ICMP, SNMP, QoS
Security
Password protection, IP address filtering, HTTPS encrypted data
transmission, user access log
Users
20 clients on-line monitoring at the same time
System Integration
Application Programming
Interface
Open API for software integration
ONVIF Compliant
Alarm Triggers
Intelligent Motion / Tampering / Audio / Face / Cross line detection and
external input
Alarm Events
File upload via FTP, Samba to NAS, SD card or email
Notification via email, HTTP, and TCP
External output activation
Audio alert output
Go to PTZ preset position
Video Buffer
Pre- and post-alarm buffering
General
Power Requirements
12V DC, 1A
60fps Full HD IR IP Camera with Remote Focus and Zoom
ICA-4210P
IEEE 802.3af Class 3
Power Consumption
9W max.
Operating Temperature
0 ~ 50 degrees C
Operating Humidity
20 ~ 80% (non-condensing)
Weight
635g
Dimensions (Φ x L)
152 x 109mm
Emission
CE, FCC
Connectors
10/100/1000 Mbps Gigabit Ethernet, RJ-45
DC power jack
Terminal block for 1 alarm input and 1 output
RS-485 interface for scanners, pan/tilt
External mic input
Audio out
Micro SD/SDHC card (max. 32GB, Class 6)
Factory default reset button
60fps Full HD IR IP Camera with Remote Focus and Zoom
ICA-4210P
Chapter 2.
Hardware Interface
2.1 Physical Descriptions
2.1.1 Identification of ICA-4210P physical detail
Real Panel
Item
Lens
IR LED
Light Sensor
PIR
Description
Keep the lens clean to keep excellent video quality.
Emits infrared light to provide light source in dark places
Detects the illumination level or the place where this IP camera is
installed, and switches IR LEDs on when it’s required.
When IR LEDs are switched on, this IP camera will switch
to black and white video mode to enhance video quality. Do
not cover light sensor or this IP camera will work in black
and white mode only.
PIR sensor is used to sense motion or detect whether a human has
moved in or out of the sensors range.
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ICA-4210P
2.1.2 I/O Control Instruction
Descriptions for I/O cable set:
Interface
Description
The input power is DC 12V, 1A.
DC Power
RJ45
(LAN socket, PoE )
ONLY use package power adapter supplied with
the internet. Otherwise, the product may be
damaged.
Connecting to PC or Hub/Switch.
For connection to 10Base-T Ethernet or 100Base-TX or
1000Base-T Fast Ethernet cabling, this Ethernet port built
auto-negotiation protocol can detect or negotiate the
transmission speed of the network automatically. Please
use CAT-5 cable to connect the Network Camera to a
1000Mbps Fast Ethernet network switch or hub.
ONLY use one power source, either from DC or
from 802.3af Power over Ethernet.
Audio Output
(Green, Line Out)
Microphone Input
(Pink, Audio In)
Reset
(Factory Default)
DI/DO, RS-485
Connecting a loud speaker to the IP Camera. This is for
voice alerting and two-way audio.
Connect a microphone to the IP Camera.
This button is used to restore all the factory default settings.
The 6 pin terminal block includes 1 input port and 1 output
port, and RS-485 D+ and D-.
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ICA-4210P
Terminal block for I/O connectors:
Name
Cable Color
12VDC
DI
GND
DO
485+
485-
1
2
3
4
5
6
Function
DC 12V (50mA maximum)
Digital signal input
GND
Digital signal output
RS485 data +
RS485 data -
2.1.3 Connector board
Terminal
Block
Pin12
Pin1 Factory
Default
Reset
Micro SD
Card Slot
AC24V
12VDC
in (red)
Audio
in/out (red)
RJ45
Reset & LAN
LED
DIDO+
RS485
LAN
Interface
Terminal block
Description
Pin
1
2
3
4
5
6
7
8
9
Name
12VDC in
MIC inMIC in+
Audio out+
Audio outGND
12VDC out
DI
GND
Function
DC 12V power input
External MIC inputExternal MIC input+
Ground
DC 12V output (50mA maximum)
Digital signal input
Ground
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ICA-4210P
10
11
12
RJ45
(LAN socket, PoE )
DO
RS485+
RS485-
Digital signal output
RS485 data +
RS485 data -
Connecting to PC or Hub/Switch.
For connection to 10Base-T Ethernet or 100Base-TX or
1000Base-TX Fast Ethernet cabling, this Ethernet port built
auto-negotiation protocol can detect or negotiate the transmission
speed of the network automatically. Please use CAT-5 cable to
connect the Network Camera to a 1000Mbps Fast Ethernet network
switch or hub.
ONLY use one power source, either from DC or from
802.3af Power over Ethernet.
The input power is DC 12V, 1A.
12V DC in & Power
GND
Mic in
(audio in)
Audio out +/Video out
DI/GND/DO/RS485
Factory Default
Reset
Micro SD Card Slot
ONLY use the power adapter supplied in the package.
Otherwise, the product may be damaged.
Connect an external microphone to the camera.
Connect a loud speaker to the camera. This function is for voice alert
and two-way audio.
Connect a TV monitor to the camera. User can check the focus/zoom
and view angle of the camera.
The 6 pin terminal block includes 1 input port and 1 output port, and
RS-485 D+ and D-.
This button is used to restore all the factory default settings.
Restore the device:
a. Press the button down continuously.
b. Hold the button for at least 5 seconds and release it. Then the
device has been restored to default settings and reboot again.
User can insert a micro SD card into this slot for recording.
2.2 Hardware Installation
1. Attach the Camera with the included stand
2. Place the Camera on the ceiling or fix it onto wall
Use three screws to fix the Network Camera onto the ceiling or wall.
3. Plug an Ethernet cable into the Camera
Connect an Ethernet cable to the LAN socket located on the Network Camera’s bottom and
attach it to the network.
4. Connecting the external power supply to Camera
Connect the attached power adapter to the DC power jack of the IP Camera.
Use the 12V DC power adapter included in the package to connect it to wall
outlet for AC power.
5. Done
Once you have installed the IP Camera well and powered it on, the network accessing type
LED will turn on. It means the system is booting up successfully. Furthermore, if you have a
proper network connection, and access to the IP Camera, the LED will flash green in the wired
mode or orange in the wireless mode.
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ICA-4210P
2.3 Initial Utility Installation
This chapter shows how to quickly set up your IP camera. The camera is with the default
settings. However to help you find the networked camera quickly the windows utility PLANET
IP Wizard II can search the cameras in the network that can help you to configure some basic
setting before you started advanced management and monitoring.
1. Insert the bundled CD into the CD-ROM drive to launch the auto-run program. Once
completed, a welcome menu screen will appear.
2. Click the “IP Wizard II” hyperlink and a dialog box will appear as shown below:
If the welcome screen does not appear, click “Start” at the taskbar. Then,
select “Run” and type “D:\Utility\IPWizard II\setup.exe”, assuming D is your
CD-ROM drive.
3. The “Welcome to the Install Shield Wizard for PLANET IP Wizard II” prompt will display on
the screen and click “Next” to continue.
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ICA-4210P
4. Please click “Next” to install with original settings, or you may click “Change…” button to
modify the install folder then press “Next” to continue.
5. Please click “Install” to start the installation.
6.
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ICA-4210P
Please click “Finish” to complete the installation and launch program immediately.
2.4 Preparation
When you install the Internet Camera in a LAN environment, you may execute PLANET IP
Wizard II to discover camera’s IP address and set up related parameters in the camera.
2.4.1 Search and View by PLANET IP Wizard II
When you install the Internet Camera in a LAN environment, you have two easy ways to
search your cameras either by PLANET IP Wizard II or UPnP discovery. Here is the way to
execute PLANET IP Wizard II to discover camera’s IP address and set up related parameter in
a camera.
Search
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ICA-4210P
When launching the Planet IP Wizard II, the “searching” window will pop up. Planet IP Wizard
II is starting to search Internet Cameras on the LAN. The existing devices are listed as below.
View
If Planet IP Wizard II finds Internet Camera, the View button will be available. Please select the
camera you want to view and click the View button. Then you can see the video from the
camera directly. Furthermore you can double-click the left button of the mouse to link to the
Internet Camera by browser.
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ICA-4210P
2.4.2 Configuring Network by PLANET IP Wizard II
In case you want to change the IP related parameters of wired interface, please select the
Internet Camera you want to configure and click the LAN button. Related settings will be
carried out as shown below.
In case, you do not want to change username and/or password, then just click the “Submit”
button to perform your setting accordingly. Click the “<<” button to go back to the previous
page.
If you like to change username and/or password of the device, just click the check button. Then,
the related fields will show up as shown below.
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ICA-4210P
After keying in the new username and password, click the “Submit” button to perform your
setting accordingly. Click the “<<” button to go back to the previous page.
2.5 Using UPnP of Windows XP or 7
2.5.1 Windows XP
UPnP™ is short for Universal Plug and Play, which is a networking architecture that provides
compatibility among networking equipment, software, and peripherals. This device is an UPnP
enabled device. If the operating system, Windows XP, of your PC is UPnP enabled, the device
will be very easy to configure. Use the following steps to enable UPnP settings only if your
operating system of PC is running Windows XP.
Please note that MS Windows 2000 does not support UPnP feature.
Go to Start > Settings, and Click Control Panel.
The “Control Panel” will display on the screen and double-click “Add or Remove Programs”
to continue.
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ICA-4210P
The “Add or Remove Programs” will display on the screen and click Add/Remove Widows
Components to continue.
The following screen will appear, select “Networking Services” and click “Details” to
continue.
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ICA-4210P
The “Networking Services” will display on the screen, select “Universal Plug and Play” and
click “OK” to continue.
Please click “Next” to continue.
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ICA-4210P
The program will start installing the UPnP automatically. You will see the pop-up screen below.
Please wait while Setup configures the components.
Please click “Finish” to complete the UPnP installation
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Double-click “My Network Places” on the desktop, the “My Network Places” will display on the
screen and double-click the UPnP icon with Internet Camera to view your device in an Internet
browser.
2.5.2 Windows 7
Go to Start > Control Panel > Network and Internet > Network and Sharing Center, if
network discovery is off; click the arrow button
to expand the section.
Click Turn on network discovery, and then click Apply.
If you are prompted for an
administrator password or confirmation, type the password or provide confirmation.
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2.6 Setup ActiveX to use the Internet Camera
The Internet Camera web pages communicate with the Internet Camera using an ActiveX
control. The ActiveX control must be downloaded from the Internet Camera and installed on
your PC. Your Internet Explorer security settings must allow for the web page to work correctly.
To use the Internet Camera, user must setup his IE browser as follows:
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2.6.1 Internet Explorer 6 for Windows XP
From your IE browse Î ”Tools” Î ”Internet Options…” Î ”Security” ΔCustom Level…”,
please setup your “Settings” as follows:
Set the first 3 items
• Download the signed ActiveX controls
• Download the unsigned ActiveX controls
• Initialize and script the ActiveX controls not masked as safe to Prompt
By now, you have finished your entire PC configuration for Internet Camera.
2.6.2 Internet Explorer 7 for Windows XP
From your IE browse Î ”Tools” Î ”Internet Options…” Î ”Security” ΔCustom Level…”,
please setup your “Settings” as follows:
Set the first 3 items
• Allow previously unused ActiveX control to run…
• Allows Scriptlets
• Automatic prompting for ActiveX controls
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By now, you have finished your entire PC configuration for Internet Camera.
2.6.3 Internet Explorer 7 for Windows Vista
From your IE browse Î ”Tools” Î ”Internet Options…” Î ”Security” Î ”Internet” ΔCustom
Level…”, please setup your “Settings” as follows:
• Enable “Automatic prompting for ActiveX controls”
• Prompt “Initialize and script active controls not marked….”
From your IE browse Î ”Tools” Î ”Internet Options…” Î ”Security” Î ”Trusted Sites”
ΔCustom Level…”, please setup your “Settings” as follows:
• Enable “Automatic prompting for ActiveX controls”
• Prompt “Initialize and script active controls not marked….”
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By now, you have finished your entire PC configuration for Internet Camera.
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Chapter 3. Web-based Management
This chapter provides setup details of the Internet Camera’s Web-based Interface.
3.1 Introduction
The Internet Camera can be configured with your Web Browser. Before configure, please
make sure your PC is under the same IP segment with Internet Camera.
3.2 Connecting to Internet Camera
A. Use the following procedure to establish a connection from your PC to the Internet Camera.
B. Once connected, you can add the camera to your Browser’s Favorites or Bookmarks.
Start the web browser on the computer and type the IP address of the camera.
The Default IP: “http://192.168.0.20“
The login window of Internet Camera will appear,
Default login username and password are both admin.
If the user name and password have been changed with PLANET IP
Wizard II, please enter the new user name and password here.
After logging on, you should see the following messages at the top of Internet
Explorer:
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Click on the message, and click Run Add-on
When you see this message, click Run to install the required ActiveX control
After the ActiveX control has been installed and run, the first image will be displayed.
You should be able to see the images captured from the Internet Camera on the web
page now. For advanced functions, please refer to instructions given in the following
chapters.
If you log in the camera as an ordinary user, setting function will be not
available. If you log in the camera as the administrator, you can perform all
the settings provided within the device.
3.3 Live View
Start-up screen will be as follows whether you are an ordinary user or an
administrator.
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Video Profile
ActiveX Control
Streaming Protocol
Language
Image Monitoring Section
Setting Menu
Client Menu
Video Information
(Show Status Bar)
2-way Audio
Full Screen
Image Monitoring
Section
The image shot by the camera is shown here. The date and time are
displayed at the top of the window.
Video Profile
The camera support multi-profile for three compressions H264 and
M-JPEG simultaneously. User can chose the proper and/or preferred
profile here.
Full Screen
Click this button to display the image in full-screen mode (uses every
available space to display the image captured by this camera).
2-way Audio
The Internet Camera supports 2-way audio function. User can chose
to enable or disable this function by toggling the icon below
: Disable audio uploading function.
: Enable audio uploading function.
ActiveX Control
The plug-in ActiveX control supports a lot of functions by clicking the
left mouse button. Note that this feature only supports on the ActiveX
control within Microsoft® Internet Explorer.
Setting Menu
This function is in a detailed setting for the camera that only available
for user logged into camera as administrator.
Item
Action
Network
Configure Network settings such as IPv6, ONVIF,
DHCP, DDNS, 3GPP, PPPoE and UPnP.
Camera
Adjust camera parameters.
System
Configure system information, date and time,
maintenance, and view system log file.
Video
Configure bit rate and frame rate of video
profiles.
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Audio
Configure audio parameters.
User
Set up user name, password and login privilege.
Protocol
Set up ONVIF and SNMP configuration.
E-mail
Set up e-mail configuration.
Event Detection
Set up object detection.
Storage
Status and configuration of SD card and Samba
server.
Continuous
Recording
Files list inside the SD Card and Samba server.
Recording List
Files list inside the SD Card.
Event Server
Set up FTP/TCP/HTTP/Samba server for event
Event Schedule
Configure the schedule while event triggered.
Streaming Protocol
User can select proper streaming protocol according to networking
environment.
Language
The device can provide multiple languages to meet customer’s
requirements.
Client Setting:
Click this button to display the client extra control panel for 2-way
Audio and Full Screen.
Video Information
Display video information including video format, resolution, frame
rate and bit rate.
3.4 ActiveX Control
The plug-in ActiveX control supports a lot of functions by clicking the left mouse button.
Note that this feature only supports on the ActiveX control within Microsoft® Internet
Explorer.
On the ActiveX control icon, click the Left Mouse Button, then a menu pop-up. This
menu provides features that are unique to the ActiveX control. These features include:
• Digital Zoom,
• Snapshot,
• Record,
• Volume,
• About
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3.4.1 Digital Zoom
Click Digital Zoom to active this function shown below. User can drag or scale the
box over the video to adjust zoom ratio and position.
3.4.2 Snapshot
Click Snapshot to activate this function. Press Snapshot button to take a picture. The
image file is saved as JPEG format into your local PC. Select Browser, the pop-up
window to select the save path and file name prefix, and select OK to continue.
If you like to retrieve the saved image, select the file to display the saved image by
using any of the graph editing tools.
3.4.3 Record
Click Record to activate this function. Press Record button to start recording. The
video file is saved as ASF format into your local PC. If you want to stop it, press Stop
to stop recording. Select Browser, the pop-up window to select the save path and file
name prefix, and select OK to continue.
After recording is stopped, list the files. This file is named as
Video_yyyymmddhhmmss.asf . The ASF files can be displayed by the standard
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Windows Media Player, but it needs the DixectX 9.0 or later version to be installed.
3.4.4 Volume
Click Volume to activate this function. These have two control bars for speaker and
microphone volume. Scroll this control bar to adjust the audio attribute. Check the
volume mute to mute the speaker output.
3.4.5 About
Click “About” to show the ActiveX information
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3.5 Network Configuration
Use this menu to configure the network to connect the device and the clients.
3.5.1 Network
This section provides the menu of connecting the device through Ethernet cable.
MAC Address
Obtain an IP address
automatically
(DHCP)
Display the Ethernet MAC address of the device. Note that user
cannot change it.
Enable this checked box when a DHCP server is installed on the
network to issue IP address assignment. With this setting, the IP
address is assigned automatically. If this device cannot get an IP
address within limited tries, the device will assign a default IP
address for 192.168.0.20.
If you do not select “Obtain an IP address automatically”, then you
need to enter these network parameters by yourself.
IP Address
This address is a unique numbers that identifies a computer or
device on the WAN or LAN. These numbers are usually shown in
groups separated by periods, for example: 192.168.0.200
Subnet Mask
Subnets allow network traffic between hosts to be separated based
on the network's configuration. In IP networking, traffic takes the form
of packets. IP subnets advance network security and performance to
some level by organizing hosts into logical groups. Subnet masks
contain four bytes and usually appear in the same "dotted decimal"
data. For example, a very common subnet mask in its binary
demonstration 11111111 11111111 11111111 00000000 will usually be
shown in the corresponding, more readable form as 255.255.255.0.
Gateway
A gateway is a piece of software or hardware that passes information
between networks. You'll see this term most often when you either
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log in to an Internet site or when you're transient email between
different servers.
Obtain DNS from
DHCP
Enable this checked box when a DHCP server is installed on the
network and provide DNS service.
Primary DNS
When you send email or position a browser to an Internet domain
such as xxxxx.com, the domain name system translates the names
into IP addresses. The term refers to two things: the conventions for
naming hosts and the way the names are control across the Internet.
Secondary DNS
The same function as DNS1. It is optional.
The device supports two HTTP ports. The first one is default port 80
and this port is fixed. This port is very useful for Intranet usage. The
second HTTP port is changeable. Users could assign the second
port number of http protocol, and the WAN users should follow the
port number to login. If the http port is not assigned as 80, users have
to add the port number in the back of IP address. For example:
http://192.168.0.20:8080.
HTTP Port
Therefore, the user can access the device by either
http://xx.xx.xx.xx/, or
http://xx.xx.xx.xx:xxxx/ to access the device.
If multiple devices are installed on the LAN and also required to be
accessed from the WAN, then the HTTP Port can be assigned as the
virtual server port mapping to support multiple devices.
If you log in the camera as an ordinary user, setting function will be not
available. If you log in the camera as the administrator, you can perform all
the settings provided within the device.
When the configuration is finished, please click “OK” to save and enable
the setting.
3.5.2 IPv6
Internet Protocol version 6 (IPv6) is called the “IP Next Generation” (IPng), which is designed
to fix the shortcomings of IPv4, such as data security and maximum number of user addresses.
It is backward compatible and thus expected to slowly replace IPv4, with the two existing side
by side for many years.
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IPv6
To enable or disable the IPv6 function here.
3.5.3 HTTPS
HTTPS: Stands for Hypertext Transfer Protocol Secure
HTTPS is a combination of the Hypertext Transfer Protocol with the SSL/TLS protocol to
provide encrypted communication and secure identification of a network web server. HTTPS
connections are often used for sensitive transactions in corporate information systems. The
main idea of HTTPS is to create a secure channel over an insecure network. This ensures
reasonable protection from eavesdroppers and man-in-the-middle attacks, provided that
adequate cipher suites are used and that the server certificate is verified and trusted.
HTTPS
Port
To enable or disable the HTTPS service here. Note that the HTTPS
function of this device is not only encrypted the web content but also
audio/video data.
Choose the HTTPS port. The default value is 443.
3.5.4 DDNS server
Stands for Dynamic Domain Name Server
The device supports DDNS If your device is connected to xDSL directly. You might need this
feature. However, if your device is behind a NAT router, you will not need to enable this feature.
Because DDNS allows the device to use an easier way to remember naming format rather
than an IP address. The name of the domain is like the name of a person, and the IP address
is like his phone number. On the Internet we have IP numbers for each host (computer, server,
router, and so on), and we replace these IP numbers to easily remember names, which are
organized into the domain name. As to xDSL environment, most of the users will use dynamic
IP addresses. If users want to set up a web or a FTP server, then the Dynamic Domain Name
Server is necessary. For more DDNS configuration, please consult your dealer.
Your Internet Service Provider (ISP) provides with you at least one IP address which is used to
connect to the Internet. The address you get may be static, meaning it never changes, or
dynamic, meaning it’s likely to change periodically. Just how often it changes, depending on
your ISP. A dynamic IP address complicates remote access since you may not know what
your current WAN IP address is when you want to access your network over the Internet. The
solution to the dynamic IP address problem comes in the form of a dynamic DNS service.
The Internet uses DNS servers to lookup domain names and translates them into IP
addresses. Domain names are just easy to remember aliases for IP addresses. A dynamic
DNS service is unique because it provides a means of updating your IP address so that your
listing will remain current when your IP address changes. There are several excellent DDNS
services available on the Internet and best of all they’re free to use. One such service you can
use is www.DynDNS.org. You’ll need to register with the service and set up the domain name
of your choice to begin using it. Please refer to the home page of the service for detailed
instructions or refer to Appendix E for more information.
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DDNS
Server Name
To enable or disable the DDNS service here.
Choose the built-in DDNS server.
DDNS Host
The domain name is applied for this device.
User Name
The user name is used to log into DDNS.
Password
The password is used to log into DDNS.
This model comes with Planet easy DDNS. When this function is enabled, DDNS hostname
will appear automatically. User doesn’t go to www.planetddns.com to apply for a new account.
3.5.5 PPPoE
PPPoE: Stands for Point to Point Protocol over Ethernet
A standard builds on Ethernet and Point-to-Point network protocol. It allows Internet Camera
connect to Internet with xDSL or cable connection; it can dial up your ISP and get a dynamic IP
address. For more PPPoE and Internet configuration, please consult your ISP.
It can directly connect to the xDSL, however, it should be set up in a LAN environment to
program the PPPoE information first, and then connect to the xDSL modem. Power it on again
to enable device dial on to the ISP for connecting to the WAN through the xDSL modem.
The procedures are
• Connect to a LAN by DHCP or Fixed IP
• Access the device by entering Setting Î Network Î PPPoE as shown below:
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PPPoE
To enable or disable the PPPoE service here.
User Name
Type the user name for the PPPoE service which is provided by ISP.
Password
Type the password for the PPPoE service which is provided by ISP.
IP Address / Subnet
Mask / Gateway
Status
Shows the IP information got from PPPoE server site.
Shows the Status of PPPoE connection.
3.5.6 Streaming
RTSP is a streaming control protocol, and a starting point for negotiating transports such as
RTP, multicast and Unicast, and for negotiating codes. RTSP can be considered a "remote
control" for controlling the media stream delivered by a media server. RTSP servers typically
use RTP as the protocol for the actual transport of audio/video data.
RTSP Port
Choose the RTSP port. The RTSP protocol allows a connecting client to
start a video stream. Enter the RTSP port number to use. The default value
is 554.
RTP Port
Specify the range of transmission port number of video stream. The default
range is 50000 to 50999. User can specify a number between 1024 and
65535.
1. To use the 3GPP function, in addition to previous section, you might need
more information or configuration to make this function work.
2. The camera must be set as multi-profile mode, not mega-pixel mode.
Otherwise this device cannot serve 3GPP stream.
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3. To use the 3GPP function, it is strongly recommended to install the Networked
Device with a public and fixed IP address without any firewall protection.
4. Port 554 is the default for RTSP service. However, sometimes, some service
providers change this port number for some reasons. If so, user needs to
change this port accordingly.
Dialing
procedure
Compatible
3G mobile
phone
1.Choose a verified player (PacketVideo, QuickTime or Real player)
2. Use the following URL to access: rtsp://host/mpeg4/media.3gp
Where host is the host name or IP address of the camera.
Please contact your dealer to get the approved list of compatible 3G
phone.
3.5.7 UPnP
UPnP is short for Universal Plug and Play, which is a networking architecture that provides
compatibility among networking equipment, software, and peripherals. This device is an UPnP
enabled Internet Camera. If your operating system is UPnP enabled, the device will
automatically be detected and a new icon will be added to “My Network Places.” If you do not
want to use the UPnP functionality, it can be disabled
In addition, this device also provides UPnP IGD function for NAT traversal easily. Use NAT
traversal when your device is located on an intranet (LAN) and you wish to make it available
from the other (WAN) side of a NAT router. With NAT traversal properly configured, all HTTP
traffic to an external HTTP port in the NAT router will be forwarded to the device.
UPnP
To enable or disable the UPnP service here.
Friendly Name
Shows the friendly name of this device here.
UPnP NAT Traversal
Port Range
External IP address
When enabled, the device will attempt to configure port mapping in
a NAT router on your network, using UPnP™. Note that UPnP™
must be enabled in the NAT router first.
The port range will open in NAT router.
Show the IP address and port for WAN access through Internet. If
NAT traversal is configured successfully, user can use this IP
address and port to access this device.
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3.5.8 Bonjour
The Bonjour service allows IP camera to be discovered with Apple Safari browser applied.
Once the option is enabled, the IP camera will show the Friendly Name in the Bonjour
bookmarks menu of Safari browser.
Bonjour
Friendly Name
To enable or disable the Bonjour service here.
Shows the friendly name of this device here.
3.5.9 IP Filter
You can enter different user’s IP addresses by entering allow or deny.
IP Filter
To enable or disable the IP filter function here.
IP Filter Policy
Choose the filter policy where deny or allow is.
3.5.10 IP Notification
In case the IP address is changed, system is able to send out an email to alert someone if the
function is enabled.
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SMTP Notification (e-mail)
If this function is enabled, the “Send to“ and “Subject” field
need to be filled.
Send To
Type the receiver’s e-mail address. This address is used for
reply mail.
Subject
Type the subject/title of the E-mail.
TCP Notification
TCP Server
If this function is enabled, the “TCP Server“, “TCP Port”,
and “Message” fields need to be filled.
Type the server name or the IP address of the TCP server.
TCP Port
Set port number of TCP server.
Message
The message will be sent to FTP server.
HTTP Notification
If this function is enabled, the fields below need to be filled.
URL
Type the server name or the IP address of the HTTP server
HTTP Login Name
Type the user name for the HTTP server.
HTTP Login Password
Type the password for the HTTP server.
Proxy Address
Proxy Port
Proxy Login Name
Type the server name or the IP address of the HTTP Proxy.
Set port number of Proxy.
Type the user name for the HTTP Proxy.
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Proxy Login Password
Custom Parameter
Message
Type the password for the HTTP Proxy.
User can set specific parameters to HTTP server.
The message will be sent to HTTP server.
3.5.11 Qos
3.6 Camera Configuration
Use this menu to set the function of the camera of Internet Camera
3.6.1 Picture
Rotation
Turn the “Mirror” and “Vertical Flip” On or OFF. The image will be overturned
as shown below.
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White
Balance
Color Level
Auto: will adjust the white balance automatically.
Hold: will hold the white balance.
Large value will be colorful.
Hue
Change the value by color tuning.
Brightness
Large value will brighten camera.
Sharpness
Large value will sharpen camera.
Contrast
Large value will contrast camera heavily.
Use built-in photo sensor or manual to control ICR.
In case user selects manual mode, there are 4 modes: Night (On), Day (Off),
Auto or Schedule to control built-in IR LEDs. This function is very useful under
low illumination environment, even at 0 lux.
In case the Auto mode is selected, user needs to specify 3 parameters in
advance:
ICR
Night Mode Threshold (0~10000): this value sets the threshold to turn on IR
LED. It should be lower or equal to Day Mode Threshold.
Day Mode Threshold (0~10000): this value set the threshold to turn off IR
LED. It should be higher or equal to Night Mode Threshold.
Delay Time: The delay time between LED ON/OFF switching.
The Current Value is the current luminance from the captured
video. It’s a useful reference to set LED ON/OFF Threshold.
DIS
(Digital
This function is used to reduce blurring associated with the motion of a
camera during exposure. Specifically, it compensates for pan and tilt of a
camera. With video cameras, camera shake causes visible frame-to-frame
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Image
Stabilization
)
jitter in the recorded video.
Real-time digital image stabilization is used to shift the electronic image from
frame to frame of video, enough to counteract the motion. This technique
reduces distracting vibrations from videos or improves still image quality by
allowing one to increase the exposure time without blurring the image. This
technique does not affect the noise level of the image.
2D/3D
De-Noise
2D/3D De-Noise can remove or lower unwanted noise and preserve fine
details and edges.
Default
Settings
Restore to factory image settings.
3.6.2 Exposure Control
Power Frequency
Frequency of power line: 50 or 60Hz.
Auto-Indoor: It will adjust the image sensor exposure automatically
under indoor environment.
Exposure Control
Manual Exposure: User can configure sensor exposure to fixed
setting.
Auto: It will adjust the image sensor exposure automatically as
possible.
Maximum
Exposure Time
Set the Maximum Exposure Time. However, the real exposure time
may be shorter if there is a good light condition.
Exposure Value
Exposure value is AE target value. This value is to adjust the
integration, analog gain and digital gain to achieve the target
brightness value (Exposure Value).
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WDR
This function is to provide clear images even under back light
circumstances. The higher “Strength” level will adjust contrast
compensation stronger.
3.6.3 Focus
Auto Focus
Click this button to activate push AF.
Focus
Adjust focus manually.
Zoom
Adjust zoom manually.
3.6.4 Privacy Mask
Use this page to specify privacy mask window 1 to window 8 and set the name and gray level
for selected window.
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Add and Delete
To add or delete the privacy mask windows, user can specify up to 7
windows to mask the video captured by this device. By dragging
mouse on the image, you can change the position and size of the
selected window accordingly.
Name
Name of the specified privacy window
Effect
There are two types available: Opaque and Mosaic.
Level
To define the gray level of mask block. The smaller value will be
darker.
Cell Size
To define the cell size of mask block. This option is related to
“Mosaic” type.
This function is not recommended for camera with PTZ/ePTZ actions.
3.6.5 PTZ Setting
This page allow user to modify the RS-485 interface according to the P/T scanner.
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Camera This device can connect to a PTZ camera or speed dome camera and controls
Protocol them through RS-485 interface.
This is the camera ID set in PTZ camera or speed dome camera.
Camera
Address
Baud
Rate
Please DO NOT change the default value if unnecessary. If so, user
needs to check and set value properly for both sides.
This is the communication speed between network module and P/T scanner.
If these parameters need to be changed, user needs to check and set value
properly for both network module and P/T scanner.
3.6.6 Preset Setting
This page provides the edit tool to modify or delete the “Preset Setting” item by item.
3.6.7 Tour Setting
Up to 128 positions can be preset, and the camera can be programmed to move to the preset
position sequentially.
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Tour Name
Running
The group name of the sequence of camera tour. The maximum number of
camera tour is 16.
Enable or disable this camera tour.
Preset
Set the sequence of the tour. Maximum 16 points can be assigned. The
selected preset position is added in the Sequence list from 1 to 16.
Wait Time
Type a period of time during which the camera is to stay at each preset point,
between 0 to 36000 seconds.
3.7 System Configuration
Use this menu to perform the principal settings of Internet Camera.
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3.7.1 System
Device Title
Software version
Network LED
Power LED
Log
Reload
You can enter the name of this unit here. It’s very useful to identify the
specific device from multiple units.
This information shows the software version in the device.
Switch the LED light of this Internet Camera on or off, so that Network
LEDs will stop working; in case you don’t want other people to know
the camera is transferring data.
Switch the LED light of this Internet Camera on or off.
User can check the system log information of the device, including the
Main Info, Appended Info, Operator IP, and so on.
Click this button; user can refresh the log information of the device.
3.7.2 Date & Time
User can set up the time setting of Internet Camera. Synchronize it with PC or remote NTP
server. Also, you may select the correct time zone of your country.
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Server Date & Time
PC Time
Adjust
Displays the date and time of the device
Displays the date and time of the connected PC
Synchronize
with PC:
Click this option to enable time synchronization
with PC time
Manual Setting:
Click this option to set time and date manually
Synchronize
with NTP:
Click this option if you want to synchronize the
device’s date and time with those of time server
called NTP server (Network Time Protocol)
NTP Server Name
Type the host name or IP address or domain name of the NTP
server.
NTP Sync. Interval
Select an interval between 1 and 23 hours at which you want to
adjust the device’s time referring to NTP server
Time Zone
Set the time difference from Greenwich Mean Time in the area
where the device is installed.
Daylight Saving
Check this item to enable daylight saving adjustment.
Daylight Saving
Set up the date and time of daylight saving start time.
Start Time
Daylight Saving
Stop Time
Set up the date and time of daylight saving stop time.
Daylight Saving
Set up the date of daylight saving offset.
Offset
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3.7.3 Maintenance
Default Settings (Including the
network setting)
Recall the device hard factory default settings. Note that
click this button will reset all devices’ parameters to the
factory settings (including the IP address).
Default Settings (Except the
network setting)
The unit is restarted and most current settings are reset to
factory default values. This action will not reset the
network setting.
Backup Setting
To take a backup of all of the parameters, click this
button. If necessary, it will then be possible to return to the
previous settings if settings are changed and there is
unexpected behavior.
Restore Setting
Click the “Browse” button to locate the saved backup file
and then click the “Restore Setting” button. The settings
will be restored to the previous configuration.
Firmware Upgrade
The device supports new firmware upgrade.
1. Close all other application programs which are not
necessary for firmware update.
2. Make sure that only you access this device at this
moment
3. Disable Motion Detection function.
4. Select “Firmware name”
5. Select the Firmware binary file.
Make sure that the Firmware only applies to this device; once updated, it will be
burned into FLASH ROM of system.
6. Once the firmware file is selected, select “Upgrade”.
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7. The upgrade progress information will be displayed
on the screen.
8. A message will be shown while the firmware is
upgraded. Once the upgrading process is completed,
the device will reboot the system automatically.
9. Please wait for 80 seconds, and then you can use
PLANET IPWizard II to search the device again.
Warning!!! The downloading firmware procedure cannot be interrupted. If the power and/or
network connection are broken during the download procedure, it might possibly cause serious
damage to the device.
Please be aware that you should not turn off the power during updating the firmware and wait
for the “finish” message. Furthermore, do not try to upgrade new firmware if it’s not
necessary.
System Restart
The device is restarted without changing any of the
settings.
3.8 Video Configuration
This device provides 2 modes of video profile. The first one is 1080P WDR mode which
supports video resolution up to 1920x1080 with True WDR function. The second one is 1080P
60FPS mode which supports video resolution up to 1920x1080 at 60fps. User only can select
either WDR or 60FPS mode to operate the camera. Switching between WDR and 60fps mode,
the device will take time to re-configure system.
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3.8.1 Common
Video Profile
Text Overlay Setting
User can only choose either 1080P or 1080P WDR mode.
There are some important information can be embedded into
image, including date, time, and/or text.
3.8.2 Overlay Image
User can upload bitmap file to the camera and overlay the picture on streaming video and set
its attributes.
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Upload Own Image
There are two options: “Image Overlay Setting” or “User Defined
Text”.
Image Overlay
Setting
Check this item to enable image overlay. Otherwise, the uploaded
bitmap will not be overlaid on video.
Coordinates
File
Resolution
Chroma Key
(Background Color)
Transparency
Set position of image on the video.
Information of the uploaded bitmap file.
Size information of the uploaded bitmap file.
Define the Chroma key of the uploaded bitmap file. Then user can
set transparency of the bitmap.
Lower value will lower transparency. Value 0 means opacity.
3.8.3 Video Profile
User can modify the detailed parameter for each video profiles on this page.
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Name
To assign a name to the selected profile.
Video Type
Video codec of the selected profile.
Resolution
Resolution of the selected profile.
Defines the rate control method of this profile. There are three
options: Constant Bit Rate (CBR), Variable Bit Rate (VBR), and
Enhanced Variable Bit Rate (EVBR).
For CBR, the video bit rate is between low and high bandwidth
based on different resolutions. User can set the desired bit rate to
match the limitation of bandwidth.
Rate Control
For VBR, user should choose the quality level to set the video quality
rather than bit rate. The quality level is between 1 and 100. The
higher value can reach the better quality but of course will consume
higher bandwidth.
For EVBR, the video bitrate is based on normal VBR mode.
However, the bitrate can be limited to the max. bitrate while there are
lots of motions in video.
Max Frame Rate
Defines the targeted frame rate of this profile. For example, set the
frame rate to 15 fps, then the image will be updated for 15 frames
per second. User can set the desired max. frame rate versus video
quality under the limited bandwidth.
GOP Control
Defines the Intra/Inter-frame (I/P) ratio of this profile. For example,
set the GOP to 30, then the video stream will have one Intra-frame
every 30 frames.
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Multicast
Enable or disable the multicast function.
Multicast Video
IP address and port for multicast video streaming of the selected
profile.
Multicast Audio
IP address and port for multicast audio streaming of the selected
profile
Time to live
Always Enable
Multicast
Time to live (TTL) is a mechanism that limits the lifespan of data in a
computer or network. Once the prescribed event count or timespan
has elapsed, data is discarded. TTL prevents a data packet from
circulating indefinitely.
Multicast streaming is always enabled or by request
Warning!!!
To enable the multicast streaming, make sure your Intranet does support multicast
function. Otherwise, your Intranet may fall into network storm seriously.
3.8.4 ONVIF Profile
ONVIF protocol defines profile of video streams. In case, the NVR, CMS and/or VMS connect
to this device via ONVIF protocol. Use this page to define parameters of video streams.
Name
To assign a name to the selected profile.
Video Type
Video codec of the selected profile.
Resolution
Resolution of the selected profile.
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Defines the rate control method of this profile. There are three
options: Constant Bit Rate (CBR), Variable Bit Rate (VBR), and
Enhanced Variable Bit Rate (EVBR).
For CBR, the video bit rate is between low and high bandwidth
based on different resolutions. User can set the desired bit rate to
match the limitation of bandwidth.
Rate Control
For VBR, user should choose the quality level to set the video quality
rather than bit rate. The quality level is between 1 and 100. The
higher value can reach the better quality but of course will consume
higher bandwidth.
For EVBR, the video bitrate is based on normal VBR mode.
However, the bitrate can be limited to the max. bitrate while there are
lots of motions in video.
Max Frame Rate
Defines the targeted frame rate of this profile. For example, set the
frame rate to 15 fps, then the image will be updated for 15 frames
per second. User can set the desired max frame rate versus video
quality under the limited bandwidth.
GOP Control
Defines the Intra/Inter-frame (I/P) ratio of this profile. For example,
set the GOP to 30, then the video stream will have one Intra-frame
every 30 frames.
Audio
Enable or disable the audio function.
Multicast Video
IP address and port for multicast video streaming of the selected
profile.
Multicast Audio
IP address and port for multicast audio streaming of the selected
profile
Time to live
Time to live (TTL) is a mechanism that limits the lifespan of data in a
computer or network. Once the prescribed event count or timespan
has elapsed, data is discarded. TTL prevents a data packet from
circulating indefinitely.
Warning!!!
To enable the multicast streaming, make sure your Intranet does support multicast
function. Otherwise, your Intranet may fall into network storm seriously.
3.8.5 AOI
AOI means Area of Interest. Use this page to specify location and size of AOI windows. Only
the profiles with H.264 codec and VBR rate control can support AOI function. It enables a
non-uniform distribution of the image quality between a selected region (the AOI) and the rest
of the image (background).
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Add and Del
Name
Level
To add or delete the AOI windows. User can specify up to 2 AOI
windows to change the video quality in specified areas. By dragging
mouse on the image, you can change the position and size of the
selected AOI window accordingly
Name of the specified AOI window.
Adjust the video quality of specified AOI window. The higher value
will be better for video quality.
This function is not recommended for camera with PTZ/ePTZ actions
3.9 Audio Configuration
It’s M-JPEG mode in this profile.
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Audio
Audio Type
Audio Mode:
Input Gain:
Output Gain:
To enable or disable audio function.
To select G711 or G726 for audio coding.
To select Simplex or Full duplex (2-way audio) mode.
To adjust gain of input audio.
To adjust gain of output audio.
3.10 User Configuration
Use this menu to set the user names and password of the Administrator and up to 10 users,
and access right of each user.
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Viewer Login
Select “Anonymous” to allow any one viewing the video once
connected. Otherwise, only users in database can view the
video after login.
Administrator can access every function in this device.
Access Right
PTZ Control
Add, update, and remove
of Users account
However, Viewers only can view the video and access
limited function.
Authorize this user to control PTZ function or not.
Manage the user’s account of viewer user.
3.11 Protocol Configuration
3.11.1 ONVIF ONVIF is a global and open industry forum with the goal to facilitate the development and use
of a global open standard for the interface of physical IP-based security products. In other
words, it creates a standard for how IP products within video surveillance and other physical
security areas can communicate with each other.
3.11.2 SNMP
Simple Network Management Protocol (SNMP) is an "Internet-standard protocol for
managing devices on IP networks". Devices that typically support SNMP include routers,
switches, servers, workstations, printers, and more. It is used mostly in network management
systems to monitor network-attached devices for conditions that warrant administrative
attention.
SNMP is a component of the Internet Protocol Suite as defined by the Internet Engineering
Task Force (IETF). It consists of a set of standards for network management, including an
application layer protocol, a database schema, and a set of data objects. SNMP exposes
management data in the form of variables on the managed systems, which describe the
system configuration. These variables can then be queried (and sometimes set) by managing
applications.
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SNMP version 1 (SNMPv1) is the initial implementation of the SNMP protocol. SNMPv1
operates over protocols such as User Datagram Protocol (UDP), Internet Protocol (IP), OSI
Connectionless Network Service (CLNS), AppleTalk Datagram-Delivery Protocol (DDP), and
Novell Internet Packet Exchange (IPX). SNMPv1 is widely used and is the de facto
network-management protocol in the Internet community
SNMPv2c is defined in RFC 1901–RFC 1908. In its initial stages, this was also informally
known as SNMPv1.5. SNMPv2c comprises SNMPv2 without the controversial new SNMP v2
security model, using instead the simple community-based security scheme of SNMPv1. While
officially only a "Draft Standard", this is widely considered the de facto SNMPv2 standard.
3.12 E-mail Configuration
User may set up SMTP mail parameters for further operation of Event Schedule. If users want
to send the alarm message out, it will need to configure parameters here and also add at least
one event schedule to enable event triggering.
SMTP Server
Type the SMTP server name or the IP address of the SMTP
server.
Test
Send a test mail to mail server to check this account is available
or not.
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SMTP Port
SSL
Set port number of SMTP service.
Enable SSL function or not.
Select the authentication required when you send an e-mail.
SMTP Authentication
Disable: If no authentication is required when an e-mail is send.
Enable: If authentication is required when an e-mail is sent.
Authentication User
Name
Type the user name for the SMTP server if Authentication is
Enabling.
Authentication
Password
Type the password for the SMTP server if Authentication is
Enabling.
E-mail From
Type the sender’s E-mail address. This address is used for reply
e-mails.
E-mail To
Type the receiver’s e-mail address.
E-mail Subject
Type the subject/title of the e-mail.
3.13 Event Detection Configuration
This device supports 5 types of event detection: Object Detection, Camera Tampering, Audio
Detection, Face Detection, and Cross Line Detection.
3.13.1 Object Detection
Object Detection responds to some kind of object actions in the captured image which will
trigger an alarm.
An alarm will be triggered when an object is entering or passing through a specified area or
when an object has been left or removed from a guarded area.
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Add and Delete
Name
To add or delete the motion windows. User can specify up to 4
included and /or excluded windows to monitor the video captured by
this device. By dragging mouse on the image, you can change the
position and size of the selected motion window accordingly.
Name of the specified motion window.
Entrance - A moving object exists inside the guarded area.
Type
Theft - A static object has been removed from the guarded area.
Desertion - A moving object has been left in the guarded area.
Time until theft/desertion
object is detected
Specify the reference interval in seconds
Min. Inspection Trigger
Size
Specify the minimum trigger size of motion.
Max. Inspection Trigger
Size
Specify the maximum trigger size of motion.
Slow Trigger Speed
Specify the minimum speed to be detected.
Fast Trigger Speed
Specify the maximum speed to be detected.
Specify the video motion detection details.
Adjust VMD
Enable / Disable:
Select the Enable to activate the function to detect object. The
dynamic object will be displayed on the monitor in the blue frame. And
the static object will be displayed on the monitor in the red frame.
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Add Detected:
Clicking this button will add an active window on the image screen.
User can drag to move the window or resize it.
Add Non-Detected:
Clicking this button will add an inactive window on the image screen.
User can drag to move the window or resize it.
Delete:
Clicking this button will delete a window on the image screen.
Name:
Name of the specified VMD window.
Sensitivity
Define the sensitivity value of object detection. The higher value will
be more sensitivity.
Detection Response
Set the response velocity of motion detection.
Min. Inspection Trigger Size:
Specify the minimum detection size.
Max. Inspection Trigger Size:
Specify the maximum detection size.
Moving shadow exemption:
Set ON/OFF for the moving shadow exemption function of object
detection. Selecting Do Not Respond to shadows will prevent the
shadows of a moving object from being recognized as moving
objects.
This function is not recommended for camera with
PTZ/ePTZ actions.
3.13.2 Camera Tampering
Camera tampering detection is a new intelligent functionality that further strengthens
the benefit of Network Camera. When the camera is moved, partially obscured,
severely defocused, covered or sprayed, an event can be triggered to send
notifications, upload images/files to remote server or email.
Audio Alarm Level
Define the threshold value of audio detection.
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Defocus Alarm Method
Define the minimum triggered duration by camera tampering
detection. The triggered duration less than target value will be ignored
to filter false alarms.
3.13.3 Audio Detection
Audio detection alarm can be used as a complement to motion detection. Since audio
detection can react to events in areas too dark for the video motion detection
functionality to work properly. In addition, it can be used to detect activity in areas
outside of the camera’s view.
Audio Alarm Level
Define the threshold value of audio detection.
3.13.4 Face Detection
Face detection responds to faces in the camera image and triggers an alarm.
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Enable / Disable
Select Enable to activate the function to detect human face. The
detected faces will be marked by rectangles.
3.13.5 Cross Line Detection
Cross Line Detection is a so-called tripwire application. The application detects moving objects
that cross a virtual line. Once cross line detected, camera is able to trigger an event
automatically.
Cross Line Detection is possible to increase system efficiency by reducing bandwidth and
storage needs. The application will work in most indoor and outdoor installations and in
variable lighting conditions. It is well suited for many situations, including video monitoring of
building entrances, loading docks and parking lots.
Cross Line Detection is an application especially suitable for general entrance and exit
detection in low traffic areas. It detects objects such as persons and vehicles that cross a
defined virtual line.
Cross Line Detection is easy to configure. A virtual line is positioned in the camera’s live view
and the detection direction is set. Once placed in the image there is no need for further
adjustments.
The real-time visual confirmation validates in an easy way that the application detects objects
correctly. Cross Line Detection integrates with the camera’s internal event manager enabling
various system notifications.
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Add and Delete
Name
Monitoring Direction
To add or delete the line. User can specify up to 10 cross line to monitor
the video captured by this device. By dragging mouse on the image,
you can change the position and size of the selected cross line
accordingly.
Name of the specified cross line detection.
The arrow displayed in the center of the line shows the direction of
inspection. Trigger is performed when an object passes the line in this
direction.
Min. Inspection Trigger
Size
Specify the minimum trigger size of motion.
Max. Inspection Trigger
Size
Specify the maximum trigger size of motion.
Slow Trigger Speed
Specify the minimum speed to be detected.
Fast Trigger Speed
Specify the maximum speed to be detected.
Specify the video motion detection details.
Enable / Disable:
Select the Enable to activate the function to detect object. The dynamic
object will be displayed on the monitor in the blue frame. And the static
object will be displayed on the monitor in the red frame.
Adjust VMD
Add Detected:
Clicking this button will add an active window on the image screen.
User can drag to move the window or resize it.
Add Non-Detected:
Clicking this button will add an inactive window on the image screen.
User can drag to move the window or resize it.
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Delete:
Clicking this button will delete a window on the image screen.
Name:
Name of the specified VMD window.
Sensitivity
Define the sensitivity value of object detection. The higher value will be
more sensitivity.
Detection Response
Set the response velocity of motion detection.
Min. Inspection Trigger Size:
Specify the minimum detection size.
Max. Inspection Trigger Size:
Specify the maximum detection size.
Moving shadow exemption:
Set ON/OFF for the moving shadow exemption function of object
detection. Selecting Do Not Respond to Shadows will prevent the
shadows of a moving object from being recognized as moving objects.
This function is not recommended for camera with
PTZ/ePTZ actions.
3.14 Storage Configuration
This page shows the status of the attached SD card and Samba server. You may also set up
related parameters to manage the attached SD card or Samba server.
3.14.1 SD Card
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Disk ID
This name of SD card.
Status
This information of SD card.
Enable automatic disk cleanup
Delete old recorded files while the conditions are reached as
below.
Remove recordings order than
Delete old files by days.
Remove oldest recordings
when disk is
Lock disk
Delete old files by left capacity.
Avoid write data and delete at SD card
3.14.2 SAMBA Server
Host
Type the server name or the IP address of the SAMBA server.
Share
Set working directory path of SAMBA server.
User Name
Type the user name for the SAMBA server
Password
Type the password for the SAMBA server.
3.15 Continuous Recording Configuration
You may enable or disable continuous recording function here. Select Samba server for
storage destination.
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There are various factors affecting the recording results, such as the
camera’s system loading, network condition, SD card performance, multiple
clients accessing, and so on. No guarantee will be given to “seamless
recording” in the recorded video files.
3.16 Recording List Configuration
This page only shows the continuous recording files which stored in remote SAMBA server.
User may play or delete the selected file
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3.17 Event Server Configuration
3.17.1 FTP Server
You may setup FTP parameters for further operation of Event Schedule. If users want to send
the alarm message to an FTP server, it will need to configure parameters here and also add at
least one event schedule to enable event triggering as SMTP.
Name
FTP Server
Test
User can specify multiple FTP paths as wish. Therefore, user
needs to specify a name for each FTP setting.
Type the server name or the IP address of the FTP server.
Check the FTP server whether this account is available or not.
FTP Login Name
Type the user name for the FTP server.
FTP Login Password
Type the password for the FTP server.
FTP Port
Set port number of FTP service.
FTP Path
Set working directory path of FTP server.
FTP Passive Mode
Select passive or active mode connecting to FTP server.
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3.17.2 TCP Server
In addition to sending video file to FTP server, the device also can send event message to
specified TCP server.
Name
TCP Server
TCP Port
User can specify multiple TCP servers as wish. Therefore, user
needs to specify a name for each TCP server setting.
Type the server name or the IP address of the TCP server.
Set port number of TCP server.
3.17.3 HTTP Server
The device also can send event message to the specified HTTP server.
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Name
User can specify multiple HTTP servers as wish. Therefore,
user needs to specify a name for each HTTP server setting.
URL
Type the server name or the IP address of the HTTP server.
Test
Check the HTTP server whether it is available or not.
HTTP Login Name
Type the user name for the HTTP server.
HTTP Login Password
Type the password for the HTTP server.
Proxy Address
Type the server name or the IP address of the HTTP Proxy.
Proxy Login Name
Type the user name for the HTTP Proxy.
Proxy Login Password
Type the password for the HTTP Proxy.
Proxy Port
Set port number of Proxy.
3.17.4 SAMBA Server
The device also can send video stream to the specified SAMBA server. Most of the times, the
SAMBA server will be another PC or NAS server.
Name
User can specify multiple HTTP servers as wished. Therefore,
user needs to specify a name for each HTTP server setting.
SAMBA Server
Type the server name or the IP address of the SAMBA server.
Test
Check the SAMBA server whether this account is available or
not.
SAMBA Login name
Type the user name for the SAMBA server.
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SAMBA Login Password
SAMBA Path
Type the password for the SAMBA server.
Set working directory path of SAMBA server.
3.18 Event Schedule Configuration
This menu is used to specify the schedule of Events and activate some actions provided by
this device.
3.18.1 Setting
Name
Name of the Event or Schedule.
Enable
Enable or disable this Event or Schedule.
Type
Enable Time
Trigger by
Record File
Prefix
Action
Schedule start with Event trigger or Schedule trigger.
Define the feasible time slot.
Select the triggered sources with event trigger.
Define the prefix of recorded filename
Define the actions once event is triggered.
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Example1.
Send file to FTP server by motion triggered always:
1.
Select event trigger
2.
Enable time: start from 00:00 to 24:00 every day
3.
Triggered by: Motion Area (Added to the Object Detection page)
4.
Action : Send FTP (Add in Event Server -> FTP Server page)
Example2.
Send file to e-mail server by motion triggered from Friday 18:00 to Saturday
06:00
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1.
Select event trigger.
2.
Enable time: start from Friday 18:00 and keep working for 12 hours,
until it stops on Saturday 06:00.
3.
Triggered by : Motion Area (Added to Object Detection page)
4.
Action : Send e-mail (Add to E-Mail page)
i.
To email address: You need to input the receiver email
address.
ii.
Subject: You could specify the email subject.
iii.
Message: You could specify the email content.
Example3.
Enable Voice Alert every 10 minutes during 18:00 to 24:00 from Monday to
Friday.
1.
Type: Select schedule trigger and interval is 10 minutes.
2.
Enable Time: Select Monday to Friday, and set start time from 18:00
and keep working for in 6 hours.
3.
Triggered by: You do not need to choose it, because this will be
triggered every minute.
4.
Action: Voice Alert.
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3.18.2 Record
User can choose the type of record file for event or schedule application.
Record File Type
Choose AVI or JPEG file format for record file.
Record File Prefix
Define the prefix of recorded filename.
Pre-Trigger Duration
Define the maximum duration of pre-alarm.
Best Effort Duration
Define the best effort duration of post-alarm.
Max File Size
Define the maximum buffer size of record file.
3.18.3 Port Status
User can check the status of digital input and output (DIDO).
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Appendix A: Ping IP Address
The PING (stands for Packet Internet Groper) command is used to detect whether a specific IP
address is accessible by sending a packet to the specific address and waiting for a reply. It’s
also a very useful tool to confirm whether Internet Camera is installed or not, or if the IP
address conflicts with any other devices over the network.
If you want to make sure the IP address of Internet Camera, utilize the Ping command as
follows:
z
Start a DOS window.
z
Type ping x.x.x.x, where x.x.x.x is the IP address of the Internet Camera.
The replies, as illustrated below, will provide an explanation to the problem.
If you want to detect any other device conflicting with the IP address of Internet Camera and
also can utilize the PING command, you must disconnect the Internet Camera from the
network first.
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Appendix B: 3GPP Access
To use the 3GPP function, in addition to previous section, you might need more information or
configuration to make this function work.
To use the 3GPP function, it is strongly recommended to install the
Networked Device with a public and fixed IP address without any firewall
protection.
RTSP Port:
Port 554 is the default for RTSP service. However, sometimes, some service providers change
this port number for some reasons. If so, user needs to change this port accordingly.
Dialing procedure:
1. Choose a verified player (PacketVideo or Realplayer currently)
2. Use the following URL to access:
rtsp://host/mpeg4/media.3gp
Where host is the host name or IP address of the camera.
Compatible 3G mobile phone:
Please contact your dealer to get the approved list of compatible 3G phone.
Besides IP camera and 3G mobile phone, you will also need to make sure
the ISP and telephone company have provided the 3GPP service to you.
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Appendix C: Bandwidth and Video Size
Estimation
The frame rate of video transmitted from the device depends on connection bandwidth
between client and server, video resolution, codec type, and quality setting of server. Here is a
guideline to help you roughly estimate the bandwidth requirements form your device.
The required bandwidth depends on content of video source. The slow motion video will
produce smaller bit rate generally and fast motion will produce higher bit rate vice versa.
Actual results generated by the device may be varying.
Image
Resolution
320 x 240
640 x 480
1920 x 1080
2048 x 1536
Average range of
data sizes for JPEG
mode
8 ~ 20k byte per
frame
20 ~ 50K byte per
frame
200 ~ 500k byte per
frame
300 ~ 750k byte per
frame
Average bit rate for
MPEG4 mode
Average bit rate for
H.264 mode
256kbps~768kbps
@ 30fps
512kbps~3072kbps @
30fps
-
192kbps~512kbps
@ 30fps
384kbps~1536kbps
@ 30fps
1536kbps~10000kbps
@ 30fps
2048kbps~12000kbps
@ 30fps
-
Audio streaming also takes bandwidth around 32kbps. Some xDSL/Cable
modem upload speeds could not even reach up to 128 kbps. Thus, you
may not be able to receive good quality video while also streaming audio on
a 128 kbps or lower connection. Even though the upload speed is more
than 128kbps, for optimal video performance, disabling audio streaming will
get better video performance.
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Appendix D: DDNS Application
1. Configure PLANET DDNS steps:
Step 1: Enable DDNS option through accessing web page of NAS
Step 2. Select on DDNS server provide, and register an account if you do not use yet.
Let’s take dyndns.org as an example. Register an account in http://planetddns.com
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Appendix E: Configuring Port Forwarding
Manually
The device can be used with a router. If the device wants to be accessed from the WAN, its IP
address needs to be setup as fixed IP address, and also the port forwarding or Virtual Server
function of router needs to be setup. This device supports UPnP traversal function. Therefore,
user could use this feature to configure port forwarding of NAT router first. However, if user
needs to configure port forwarding manually, please follow the steps below:
Manually installing the device with a router on your network is an easy 3–step procedure as
follows:
1. Assign a local/fixed IP address to your device
2. Access the Router with Your Web browser
3. Open/Configure Virtual Server Ports of Your Router
1. Assign a local/fixed IP address to your device
The device must be assigned a local and fixed IP Address that allows it to be recognized by
the router. Manually setup the device with a fixed IP address, for example, 192.168.0.100.
2. Access the Router with Your Web browser
The following steps generally apply to any router that you have on your network.PLANET
WNRT-620 is used as an example to clarify the configuration process. Configure the initial
settings of the router by following the steps outlined in the router’s Quick Installation Guide.
If you have cable or DSL service, you will most likely have a dynamically assigned WAN IP
Address. ‘Dynamic’ means that your router’s WAN IP address can change from time to time
depending on your ISP. A dynamic WAN IP Address identifies your router on the public
network and allows it to access the Internet. To find out what your router’s WAN IP Address is,
go to the Status screen on your router and locate the WAN information for your router. As
shown on the following page the WAN IP Address will be listed. This will be the address that
you will need to type in your web browser to view your camera over the Internet. Be sure to
uncheck the Reset IP address at the next boot button at the top of the screen after modifying
the IP address. Failure to do so will reset the IP address when you restart your computer.
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Your WAN IP Address will be listed here.
3. Open/Set Virtual Server Ports to enable remote image viewing
The firewall security features built into the router and most routers prevent users from
accessing the video from the device over the Internet. The router connects to the Internet over
a series of numbered ports. The ports normally used by the device are blocked from access
over the Internet. Therefore, these ports need to be made accessible over the Internet. This is
accomplished using the Virtual Server function on the router. The Virtual Server ports used by
the camera must be opened through the router for remote access to your camera.
Follow these steps to configure your router’s Virtual Server settings
z
Click Enabled.
z
Enter a unique name for each entry.
z
Select Both under Protocol Type (TCP and UDP)
z
Enter your camera’s local IP Address (e.g., 192.168.0.100) in the Private IP field.
z
If you are using the default camera port settings, enter 80 into the Public and
Private Port section, click Add.
A check mark appearing before the entry name will indicate that the ports are enabled.
Some ISPs block access to port 80. Be sure to check with your ISP so that
you can open the appropriate ports accordingly. If your ISP does not pass
traffic on port 80, you will need to change the port the camera uses from 80
to something else, such as 8080. Not all routers are the same, so refer to
your user manual for specific instructions on how to open ports.
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Enter valid ports in the Virtual Server section of your router. Please make sure to check the
box on this line to enable settings. Then the device can be access from WAN by the router’s
WAN IP Address.
By now, you have finished your entire PC configuration for this device.
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Appendix F: Power Line Frequency
COUNTRY
Argentina
VOLTAGE
220V
FREQUENCY
COMMENTS
50 Hz
*Neutral and line wires are reversed from that
used in Australia and elsewhere.
*Outlets typically controlled by adjacent
switch.
Though nominal voltage has been officially
changed to 230V, 240V is within tolerances
and commonly found.
Australia
230V*
50 Hz
Austria
230V
50 Hz
Brazil
110/220V*
60 Hz
Canada
120V
60 Hz
China
220V
50 Hz
Finland
230V
50 Hz
France
230V
50 Hz
Germany
230V
50 Hz
Hong Kong
220V*
50 Hz
India
230V
50 Hz
Italy
230V
50 Hz
Japan
100V
50/60 Hz*
Malaysia
240V
50 Hz
Netherlands
230V
50 Hz
Portugal
230V
50 Hz
Spain
230V
50 Hz
Sweden
230V
50 Hz
Switzerland
230V
50 Hz
Taiwan
110V
60 Hz
Thailand
220V
50 Hz
United Kingdom
230V*
50 Hz
United States of America
120V
60 Hz
*127V found in states of Bahia, Paraná
(including Curitiba), Rio de Janeiro, Paulo and
Minas Gerais (though 220V may be found in
some hotels). Other areas are 220V only,
with the exception of Fortaleza (240V).
*Eastern Japan 50Hz (Tokyo, Kawasaki,
Sapporo, Yokohoma, and Sendai); Western
Japan 60Hz (Osaka, Kyoto, Nagoya,
Hiroshima)
*Outlets typically controlled by adjacent
switch.
Though nominal voltage has been officially
changed to 230V, 240V is within tolerances
and commonly found.
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Appendix G: Troubleshooting & Frequently
Asked Questions
Features
The video and audio codec is
adopted in the device.
The device utilizes H.264 and M-JPEG triple compression to provide
high quality images. Where H.264 is standards for video
compression and M-JPEG is a standard for image compression.
The audio codec is defined as AMR for 3GPP and G.711/G.726 for
RTSP streaming.
The maximum number of user
accesses the device
simultaneously.
The maximum number of users is limited to 20. However, it also
depends on the total bandwidth accessed to this device from clients.
The maximum data throughput of the device is around 20~25Mbps
for UDP mode and 10Mbps for HTTP mode. Therefore, the actual
number of connected clients is varying by streaming mode, settings
of resolution, codec type, frame rate and bandwidth. Obviously, the
performance of the each connected client will slow down when many
users are logged on.
The device can be used outdoors
or not.
The device is not weatherproof. It needs to be equipped with a
weatherproof case for outdoor use. However, if equipped with a
weatherproof case, the audio function of the device might be
disabled.
Install this device
Status LED does not light up.
Check and confirm that the DC power adaptor, included in
packaged, is used. Secure the power connector and re-power it on
again.
The network cabling is required for
the device.
The device uses Category 5 UTP cable allowing 10 and/ 100
Base-TX/ 1000 Base-T networking.
The device will be installed and
work if a firewall exists on the
network.
If a firewall exists on the network, port 80 is open for ordinary data
communication. The HTTP port and RTSP port need to be opened
on the firewall or NAT router.
The username and password for
the first time or after factory default
reset
Username = admin and password = admin.
Forgot the username and
password
Follow the steps below.
Note that it’s all case sensitivity.
1. Restore the factory default setting by pressing and holding down
for more than 3 seconds on the device.
2. Reconfigure the device.
Forgot the IP address of the
device.
Check IP address of device by using the PLANET IPWizard program
or by UPnP discovery or set the device to default by Reset button.
PLANET IP Wizard II program
cannot find the device.
z
Re-power the device if you cannot find the unit within 1 minute.
z
Do not connect device over a router. PLANET IP Wizard II
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program cannot detect device over a router.
z
If IP address is not assigned to the PC running PLANET IP
Wizard II program, then PLANET IP Wizard II program cannot
find device. Make sure that IP address is assigned to the PC
properly.
z
Antivirus software on the PC might interfere with the setup
program. Disable the firewall of the antivirus software during
setting up this device.
z
Check the firewall setting of your PC or Notebook.
Internet Explorer does not seem to
work well with the device
Make sure that your Internet Explorer is version 6.0 or later. If you
are experiencing problems, try upgrading to the latest version of
Microsoft’s Internet Explorer from the Microsoft webpage.
PLANET IP Wizard II program fails
to save the network parameters.
Network may have trouble. Confirm the parameters and connections
of the device.
UPnP NAT Traversal
Cannot work with NAT router
Maybe NAT router does not support UPnP function. Please check
user’s manual of router and turn on UPnP function.
Some IP cameras are working
while others failed
Maybe too many IP cameras have been installed on the LAN, and
then NAT router is out of resource to support more cameras. You
could turn off and on NAT router to clear out of date information
inside router.
Access this device
Cannot access the login page and
other web pages of the Internet
Camera from Internet Explorer
z
Maybe the IP Address of the Internet Camera is already being
used by another device or computer. To confirm this possible
problem, disconnect the Internet Camera from the network first,
and then run the PING utility to check it out.
z
Maybe due to the network cable. Try correcting your network
cable and configuration. Test the network interface by connecting
a local computer to the Internet Camera via a crossover cable.
z
Make sure the Internet connection and setting are ok.
Make sure to enter the IP address of Internet Explorer correctly. If
the Internet Camera has a dynamic address, it may have
changed since you last checked it.
z
Network congestion may prevent the web page from appearing
quickly. Wait for a while.
The IP address and Subnet Mask of the PC and Internet Camera
must be in the same class of the private IP address on the LAN.
z
Make sure the http port used by the Internet Camera, default=80,
is forwarded to the Internet Camera’s private IP address.
z
The port number assigned in your Internet Camera might not be
available via Internet. Check your ISP for available port.
z
The proxy server may prevent you from connecting directly to the
Internet Camera, set up not to use the proxy server.
z
Confirm that Default Gateway address is correct.
z
The router needs Port Forwarding feature. Refer to your router's
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manual for details.
Image or video does not appear on
the main page.
How to check whether the device’s
ActiveX is installed on your
computer
Internet Explorer displays the
following message: “Your current
security settings prohibit
downloading ActiveX controls”.
The device work locally but not
externally.
z
Packet Filtering of the router may prohibit access from an
external network. Refer to your router's manual for details.
z
Access the Internet Camera from the Internet with the global IP
address of the router and port number of Internet Camera.
z
Some routers reject the global IP address to access the Internet
Camera on the same LAN. Access with the private IP address
and correct port number of Internet Camera.
z
When you use DDNS, you need to set Default Gateway and DNS
server address.
z
If it’s not working after the above procedure, reset Internet
Camera to default setting and install it again.
z
The first time the PC connects to Internet Camera, a pop-up
Security Warning window will appear to download ActiveX
Controls. When using Windows XP, or Vista, log on with an
appropriate account that is authorized to install applications.
z
Network congestion may prevent the Image screen from
appearing quickly. You may choose lower resolution to reduce
the required bandwidth.
Go to C:\Windows\Downloaded Program Files and check to see if
there is an entry for the file “IPCamera Control”. The status column
should show “Installed”. If the file is not listed, make sure your
Security Settings in Internet Explorer are configured properly and
then try reloading the device’s home page. Most likely, the ActiveX
control did not download and install correctly. Check your Internet
Explorer security settings and then close and restart Internet
Explorer. Try to browse and log in again.
Setup the IE security settings or configure the individual settings to
allow downloading and scripting of ActiveX controls.
z
Might be caused from the firewall protection. Check the Internet
firewall with your system or network administrator. The firewall
may need to have some settings changed in order for the device
to be accessible outside your LAN.
z
Make sure that the device isn’t conflicting with any other web
server running on your LAN.
z
Check the configuration of the router settings allow the device to
be accessed outside your local LAN.
z
Check the bandwidth of Internet connection. If the Internet
bandwidth is lower than target bit rate, the video streaming will
not work correctly.
The unreadable characters are
displayed.
Use the operating system of the selected language. Set the
Encoding or the Character Set of the selected language on the
Internet Explorer.
Frame rate is slower than the
setting.
z
The traffic of the network and the object of the image affect the
frame rate. The network congestion causes frame rate slower
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than the setting.
Blank screen or very slow video
when audio is enabled.
Image Transfer on e-mail or FTP
does not work.
Pan/Tilt does not work. (including
Click to Center and Preset
Positioning)
Pan/Tilt does not work smoothly.
z
Check the bandwidth of Internet connection. If the Internet
bandwidth is lower than target bit rate, the video streaming will
not work correctly.
z
Ethernet switching hub can smooth the frame rate.
z
Your connection to the device does not have enough bandwidth
to support a higher frame rate for the streamed image size. Try
reducing the video streaming size to 160x120 or 320x240 and/or
disabling audio.
z
Audio will consume 32 kbps. Disable audio to improve video.
Your Internet connection may not have enough bandwidth to
support streaming audio from the device.
z
Default Gateway and DNS server address should be set up
correctly.
z
If FTP does not work properly, ask your ISP or network
administrator about the transferring mode of FTP server.
z
Click “Refresh” on the Internet Explorer when the communication
stops with the device. The image will refresh.
z
Other clients may be operating Pan/Tilt.
z
Pan/Tilt operation has reached the end of corner.
z
There may be a slight delay when you are using the Pan/Tilt
feature in conjunction with streaming audio and video. If you find
that there is a significant delay while panning or tilting the
camera, try disabling the audio streaming and/or reducing the
video streaming size.
Video quality of the device
The focus on the Camera is bad.
The lens is dirty or dust is attached. Fingerprints, dust, stain, etc. on
the lens can degrade the image quality.
The color of the image is poor or
strange.
z
Adjust White Balance.
z
To ensure the images you are viewing are the best they can be,
set the Display property setting (color quality) to 16bit at least and
24 bit or higher if possible within your computer.
z
The configuration on the device image display is incorrect. You
need to adjust the image related parameters such as brightness,
contrast, hue and sharpness properly.
z
Wrong power line frequency makes images flicker. Make sure the
50 or 60Hz format of your device.
z
If the object is dark, the image will flicker. Make the condition
around the Camera brighter.
Image flickers.
Noisy images occur.
The video images might be noisy if the device is located in a very
low light environment. Make the condition around the camera
brighter or turn the White-light LED on.
Miscellaneous
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Cannot play the recorded ASF file
Please install Microsoft®’s DirectX 9.0 or later and uses the
Windows Media Player 11.0 or later to play the AVI filed recorded by
the device.
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