JE1909 Trouble Shooting Guide Unit will not power ON • • If using 12 Volt DC Power Plug: o Check the fuse in DC plug o Confirm power cord is connected to a live 12 volt power source. If using Optional AC Power Adaptor: o Verify AC power cord is connected to the Power Supply. o Confirm power cord is connected to a live 110VAC wall outlet. No Picture • • Verify TV is on the correct input. If no video is present, check video sources and cabling for any issues. Snowy Picture, Pixilation or Picture freezes • • • Check to see if the Antenna is correctly connected. Check the condition of the coax lead or patch cable connection. Pixilation or Picture freeze occurs when viewing digital channels and there is poor reception. Adjust antenna if possible. o Pixilation & picture freezing is possible when using Satellite TV services with poor reception. Unstable or Unsynchronized VGA Picture • Verify proper resolution setting is selected in your PC. Remote Control not working • • Check batteries are installed correctly, replace if necessary. Confirm there is clear line of sight between remote and TV. No Sound • • • Check that MUTE function is off. Verify Volume level. Verify external source audio output is connected to TV audio input.
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