564 Electric Fireplace Owner’s Manual

564 Electric Fireplace Owner’s Manual
564 Electric Fireplace
Owner’s Manual
Quality checked by:
Valued Customer,
We are pleased that you have chosen to purchase an
electric fireplace by Travis Industries Inc. Over the years,
valuable memories will occur around the warmth and comfort
of your hearth. Thank you for allowing our product to be the
backdrop for those special moments.
100-01192_000
1
CONTENTS
PAGE 4 – 6
Important Instructions
PAGE 8
Fireplace Installation
PAGE 12
Operation
PAGE 18
Maintenance
PAGE 22
Warranty
2
QUICK REFERENCE GUIDE
1. Prior to the first use of the fireplace verify the
following:
·
Are the circuit breakers for the unit on?
·
Are the light bulbs in your fireplace loose?
(to check, follow the instructions for
replacing the light bulbs in the maintenance
section of this manual)
2. The heater on your fireplace may emit a slight,
harmless odor when first used. This odor is a normal
condition caused by the initial heating of internal
heater parts and will not occur again.
3. The information regarding the model of your fireplace
can be found on the rating plate located on the back
of the unit.
4. If you have any technical questions or concerns
regarding the operation of your fireplace, or require
service contact your Travis Industries, Inc. dealer
before returning the product to the point of purchase.
You can find a Travis dealer at
www.travisproducts.com
3
IMPORTANT INSTRUCTIONS
PLEASE RETAIN THIS USER’S GUIDE FOR FUTURE
REFERENCE
When using electrical appliances, basic precautions should
always be followed to reduce the risk of fire, electric shock,
and injury to persons, including the following:
1. Read all instructions before using the Fireplace.
2. The heater is hot when in use. To avoid burns, do not
let bare skin touch hot surfaces. The trim around the
heater outlet becomes hot during heater operation.
Keep combustible materials, such as furniture,
pillows, bedding, papers, clothes, and curtains at
least 3 feet (0.9m) from the front of the unit.
CAUTION: High Temperature. Keep electrical cords,
drapery, and other furnishings at least 3FT (.9m) from
the front of the heater and away from the side and
rear.
3. Extreme caution is necessary when any heater is
used by or near children or invalids and whenever the
unit is left operating and unattended.
4. Always unplug the fireplace when not in use.
5. Do not operate any unit with a damaged cord or plug,
or if the heater has malfunctioned, or if the fireplace
has been dropped or damaged in any manner.
Return heater to authorized service facility for
examination, electrical or mechanical adjustment, or
repair.
6. Do not use outdoors.
7. The fireplace is not intended for use in bathrooms,
laundry areas and similar indoor locations.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
NO USER-SERVICEABLE PARTS INSIDE
4
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
Never locate heater where it may fall into a bathtub or
other water container.
Do not run the cord under carpeting. Do not cover
cord with throw rugs, runners, or the like. Arrange
cord away from traffic area and where it will not be
tripped over.
To disconnect the unit, turn the controls off, then
remove the plug from the outlet.
Do not insert or allow foreign objects to enter any
ventilation or exhaust opening as this may cause an
electric shock or fire, or damage to the heater.
To prevent a possible fire, do not block air intake or
exhaust in any manner. Do not use on soft surfaces,
like a bed, where openings may become blocked.
All electrical heaters have hot and arching or
sparking parts inside. Do not use in areas where
gasoline, paint, or flammable liquids are used or
stored or where the unit will be exposed to flammable
vapors.
Do not modify the fireplace. Use it only as described
in this manual. Any other use not recommended by
the manufacturer may cause fire, electric shock or
injury to persons.
To reduce the risk of electric shock, this appliance
has a polarized plug (one blade is wider than the
other). This plug will fit in a polarized outlet only one
way. If the plug does not fit fully in the outlet, reverse
the plug. If it still does not fit, contact a qualified
electrician to install the proper outlet. Do not change
the plug in any way. Avoid the use of an extension
cord. Extension cords may overheat and cause a
risk of fire. If you must use an extension cord, the
cord must be No. 16 AWG minimum size and rated
no less than 1875 watts.
Do not burn wood or other materials in the fireplace.
Do not strike the clear door panel.
Always use a certified electrician should new circuits
or outlets be required.
Always use properly grounded, fused and polarized
outlets.
5
19. Disconnect all power supply before performing any
cleaning, maintenance or relocation of the unit.
20. When transporting or storing the unit and cord, keep
in a dry place, free from excessive vibration and store
so as to avoid damage.
SAVE THESE INSTRUCTIONS
IMPORTANT INSTRUCTIONS
NOTE: Procedures and techniques that are considered
important enough to emphasize.
CAUTION: Procedures and techniques which, if not carefully
followed, will result in damage to the equipment.
WARNING: Procedures and techniques which, if not carefully
followed, will expose the user to the risk of fire, serious injury,
illness or death.
If you have any questions about our products please have the
catalogue/model and serial numbers available upon calling
your Travis Industries, Inc. dealer. The catalogue/model and
serial number are located on the back of the unit.
Model Number
Serial Number
Model Number
Serial
Number
Model Number
Serial
Number
6
NOTE
A 15amp, 120 volt alternating current (VAC) circuit is required.
A dedicated circuit is preferred but not essential in all cases.
A dedicated circuit will be required if, after installation, the
circuit breaker trips or fuse blows on a regular basis when the
heater is operating. Additional appliances on the same circuit
may exceed the current rating of the circuit breaker.
WARNING
Ensure the power cord is not installed so that it is pinched or
against a sharp edge and ensure that the power cord is
stored or secured to avoid tripping or snagging to reduce the
risk of fire, electric shock or injury to persons.
Construction and electrical outlet wiring must comply with
local building codes and other applicable regulations to
reduce the risk of fire, electric shock and injury to persons.
Do not attempt to wire your own new outlets or circuits. To
reduce the risk of fire, electric shock or injury to persons,
always use a licensed electrician.
SITE SELECTION AND PREPARATION
This section provides instructions for selecting a location and
preparing the site to install the fireplace.
1. Select a suitable location that is not susceptible to
moisture and is away from drapes, furniture and high
traffic.
2. For ease of electrical hook up you may wish to locate
the fireplace near an existing outlet. (refer to NOTE 1)
3. Store the fireplace in a safe dry and dust free
location.
4. Attach stand-offs to bottom of the firebox prior to
installing.The stand-offs and hardware are packed
with the firebox.
7
NOTE
The dimensions of the fireplace are 30 1/4"wide X 26 3/8" high
X 10 1/2" deep. The viewing area is 30 1/8" wide and 20 1/8"
high. The fireplace does not require any additional venting.
ADDITIONAL ITEMS REQUIRED FOR INSTALLATION
This fireplace requires a Travis Industries (Avalon, Lopi, or
Fireplace Xtrordinair) face or trim kit to finalize the installation.
Do not operate this fireplace without the face or trim.
INSTALLATION OF FIREBOX STAND-OFFS
Install the (6) stand-offs on the bottom of the firebox prior to
firebox installation. Attach the felt tabs to the bottom of the
stand-offs.
Stand-off
mounting
locations
Felt
Tabs
Felt
Tabs
Bottom view
FIGURE 1
FIREPLACE INSTALLATION
1. Install the fireplace assembly into the mantel. (refer to
mantel assembly instructions)
NOTE 1
A 15 AMP, 120 VOLT circuit is required. A dedicated
circuit is preferred but not essential in all cases. A
dedicated circuit will be required if, after installation, the
circuit breaker trips or fuse blows on a regular basis when
the heater is operating. Additional appliances on the
same circuit may exceed the current rating of the circuit
breaker.
IMPORTANT
If not using a mantel, the fireplace must be installed in an
enclosure with the following MINIMUM internal/opening
dimensions.
8
26 3/4”
31 7/8”
11 3/4”
NEW WALL CONSTRUCTION
1. Select a suitable location that is not susceptible to
moisture and is away from drapes, furniture and high
traffic.
2. Place the fireplace in the desired location to see how
it will look in the room.
3. Mark the desired location on the floor and store the
fireplace in a safe, dry and dust free location.
4. Use studs to frame an opening of 31 7/8” wide X
26 3/4” high X 11 3/4” deep.
Option #1-The power cord can be lead from behind the trim
and along the wall to an outlet near the fireplace.
Option #2-A new outlet can be installed inside the new frame
construction.
Plug the unit into a 15Amp/120Volt outlet. If the cord does
not reach, you may use an extension cord rated for a
minimum of 1875 watts.
CAUTION
Clearance for air circulation beneath the fireplace insert is
provided by six stand-offs.
DO NOT INSTALL THE FIREPLACE INSERT DIRECTLY ON
CARPET OR SIMILAR SURFACES WHICH MAY RESTRICT
AIR CIRCULATION. If installing the fireplace in a carpeted
area, place a one-piece, solid, flat surface under the fireplace
insert. Ensure that all six of the insert’s stand-offs rest
securely on this surface.
9
ARCHED FACE INSTALLATION IN FRAMED-IN WALL
NOTE: This does not apply to fireplaces using a Travis pre-built
mantel.
When the 564 E is installed into a framed-in wall with square framing
and drywall a gap will appear between the face and drywall. See the
following page for two methods used to eliminate this gap.
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17-1/2”
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36”
2-3/4”
61”Radius
32-1/4”
29”
NOTE: The faceplate installs 1/8” above
the base of the fireplace.
SIDE VIEW (CROSS SECTION)
When the fireplace is installed into the framing dimensions detaild on page 9 there is a 1/4” gap between
the face and the drywall (or other interior siding).
Drywall
Framing
Fireplace
AA
AA
AA
AA
AA
AA
AA
1/4” Gap
Upper
Heat
Shield
(required)
26-1/4” (from
base of fireplace)
26-3/4” (from
base of fireplace)
Face
27-1/8” (from
base of fireplace)
10
10
ARCHED FACE INSTALLATION IN FRAMED-IN WALL (CONT.)
INSTALLATION OPTION “A”
(SQUARE FRAMING & DRYWALL WITH TILE FACING)
This option allows the installer to use the standard framing
dimensions
(31-7/8” w, 26-3/4” t, 11-3/4” d) by installing tile over the drywall to
eliminate the gap. See the illustration below for details.
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Typical Tile Coverage
NOTE:
The corner must taper in at 26-1/4”. The face is 26-3/8”
tall at this point and the body of the fireplace 26-1/4”
22”
6”
6”
27-1/2”
26-1/2”
34”
INSTALLATION OPTION “B”
(NOTCHED DRYWALL – NO TILE REQUIRED)
A second option for eliminating the gap between the face and drywall
is to increase the size of the framing and step down the drywall in the
upper corners to allow the fireplace to insert fully into the framing
Revised Framing Dimensions
Drywall Dimensions
Note how the drywall steps down on the upper corners.
This allows the fireplace to recess into the framing an
additional 1/4”, eliminating the gap.
Drywall
27-1/2”
22”
6”
6”
12”
34”
27-1/2”
26-1/2”
34”
11
OPERATION
ELECTRIC FIREPLACE MANUAL CONTROL
The manual controls for the fireplace are located in the lower
right hand corner. NOTE: If using a fireplace face, you will
need to remove the face to access the controls on the
fireplace. The face is held in place with short hooks. With
the fireplace cool, lift the face upwards and pull forwards to
remove. Place the face on a soft surface to prevent
scratches.
A. Main On/Off Switch
Supplies power to the 3 position manual control switch.
B. 3 Position Manual Control Switch
Remote (right position): The unit is operated with the
remote control.
Flame (center position): The flame effect is turned ON.
Flame & Heat (left position): The flame effect and
heater are turned ON simultaneously. When the manual
control is in the Flame & Heat position the heater does
not run on the remote operated thermostat.
NOTE
When the manual control switch is in the Flame and
Flame & Heat positions, the fireplace unit will not
operate with the remote control.
Main
On/Off
Switch
FIGURE 2
3 Position
Manual
Control
Initialization
Button
12
RESETTING THE TEMPERATURE CUTOFF SWITCH
Should the heater overheat, an automatic switch will turn the
heater off and it will not come back on without being reset.
The temperature cutoff switch can be reset by unplugging the
unit, waiting 5 minutes and plugging the unit back in.
CAUTION
If you need to continuously reset the heater, unplug the unit
and call your Travis Industries, Inc. dealer. You can find a
Travis dealer at www.travisproducts.com. Please have your
model and serial number ready when calling.
REMOTE CONTROL
The remote control has a range of approximately 50 ft.
(15.25m), it does not have to be pointed at the fireplace and
can pass through most obstacles (including walls). It is
supplied with 243 independent frequencies to prevent
interference with other units.
BATTERY INSTALLATION
1. Depress tab on the battery cover on the back of the
remote transmitter and remove battery cover.
2. Install 2 AAA batteries into the remote control.
(included)
3. Ensure child lock is in the “unlocked” position.
4. Replace the battery cover.
Batteries
FIGURE 3
NOTE
When the “BAT” symbol is present on the remote control it is
recommended to replace the batteries promptly, to maintain
full functionality of the remote/fireplace. The remote
transmitter has a battery backup time of only a few hours.
13
INITIALIZING THE REMOTE CONTROL
1. Plug cord into 120 volt wall outlet.
2. Ensure the Main On/Off switch located in the switch box
on the fireplace in the lower right hand corner is in the
ON
position.
3.Set the 3 position manual control to the Remote position
(right position).
4. Press and hold the initialization button on the unit.
5. While holding the initialization button, press the flame/heat
ON/OFF
button or the Purifire™ ON/OFF
button on
the remote control transmitter.
6. Release the initialization button on the unit.
7. Press the Flame/Heat On/Off button to turn the Flame/
Heat function ON or press the Purifire™ On/Off button to
turn the Purifire™ function ON.
FREQUENCY INTERFERENCE
If the fireplace does not respond properly to the remote
control, the remote operating frequency may have to be reset.
The remote control can send another frequency code to the
circuit board to eliminate interference.
1. Simultaneously press the “SLEEP TIMER DOWN” button
and the “PURIFIRE LOW SPEED” button on the remote
control.
2. “COD” will appear in place of the sleep timer digits.
3. Release the “SLEEP TIMER DOWN” button and the
“PURIFIRE LOW SPEED” button.
4. Press the initialization button on the unit.
5. Press the
button on the remote.
Your remote will now have a different frequency
communicating with the fireplace.
14
Temperature
Down
Dimmer
Down
Flame Speed
Down
Temperature
Up
Dimmer
Up
Flame Speed
Up
Sleep Timer
Down
Purifire Low
Speed
SleepTimer
Up
Purifire High
Speed
Flame & Heat
On/Off
Purifire
On/Off
Batteries
Child
Lock
FLAME/HEAT ON/OFF BUTTON
Press the “Flame/Heat On/Off “button
to turn the Flame/
Heat function ON. When the “Set Temperature” is higher
then the “Room Temperature” the heat will come on. To
turn the heat off, lower the “Set Temperature” so that it’s
setting is lower then the “Room Temperature”. The default
temperature setting is 72°F (22°C).
NOTE
When using the remote control the heater runs on a
thermostat. Press the “Temperature Up” or “Temperature
Down” button to adjust the set temperature. Once the
desired set temperature is reached the heater will turn OFF.
The heater will cycle ON and OFF to maintain the desired set
temperature.
PURIFIRE ON/OFF BUTTON
Press the “Purifire™ On/Off” button
to turn the Purifire™
function ON. When the Purifire™ function is ON the
Purifire™ symbol will flash. When OFF the symbol will be
solid. The default setting for the Purifire™ is set at low
speed. Press the “Purifire™ On/Off” button to turn the
Purifire™ function OFF.
15
NOTE
To turn the Flame/Heat and Purifire™ “OFF” at the same
time, press both
control buttons simultaneously.
SET TEMPERATURE
1. Press “Flame Heat On/Off” button to turn fireplace
on.
2. Press “Temperature Up” to raise thermostat.
3. Press “Temperature Down” to lower thermostat.
Press both “Temperature Up” and Temperature Down”
to change °F to °C.
FLAME SPEED
1. Press the “Flame/Heat On/Off” button
to turn
the Flame/Heat ON.
2. Press the “Flame Speed Up” to increase the speed
of the flame.
3. Press the “Flame Speed Down” to decrease the
speed of the flame.
LIGHT DIMMER
1. Press the Flame/Heat button
to turn the
Flame/Heat ON.
2. Repeatedly press the “Light Dimmer Up” or “Light
Dimmer Down” button to decrease or increase the
brightness of the upper lights.
CHILD LOCK
1. Depress tab on the battery cover on the back of the
remote transmitter and remove the battery cover.
2. Move “Child Lock” tab to the right to lock the remote
transmitter.
3. Move “Child Lock” tab back to the left to unlock the
remote transmitter.
4. Replace the battery cover.
NOTE
To temporarily unlock the remote transmitter press (in
order) “Temperature Down” then “Temperature Up”
then “Dimmer Down”.
When the remote transmitter’s backlight is illuminated
the “Child Lock” is bypassed. When the backlight is off
the “Child Lock” is re-activated.
16
Unlocked
Locked
Child Locked
Switch
Figure 6
PURIFIRE™
The Purifire™ includes a high efficiency filter to help improve
the quality of air.
1. Press the
button for the Purifire™ function.
2. Press the “Purifire Low Speed” button or the
“Purifire High Speed” button to select LOW or
HIGH.
3. Press the
button to turn the Purifire™ ON, press
the
button to turn the Purifire™ OFF.
SLEEP TIMER
The Sleep Timer automatically shuts off the fireplace after a
preset time (from 30 minutes to 8 hours).
1. Press the Flame/Heat On/Off button to turn the
fireplace ON.
2. To set the sleep timer press the “Sleep Timer Up”
button.
3. Set the timer from 30 minutes through 8 hours.
4. The fireplace will automatically turn OFF when the
sleep timer reaches 0 minutes.
5. The sleep timer can be cancelled at any time by
pressing the “Sleep Timer Down” button repeatedly
until the sleep timer displays “0”.
17
MAINTENANCE
WARNING
Disconnect power before attempting any maintenance or
cleaning to reduce the risk of fire, electric shock or damage
to persons.
If using a fireplace face, you will need to remove the face to
access the fireplace. The face is held in place with short
hooks. With the fireplace cool, lift the face upwards and
forward to remove. Place the face on a soft surface to prevent
scratches.
LIGHT BULB REPLACEMENT
Allow at least 5 minutes for light bulbs to cool before touching
bulbs to avoid accidental burning of skin.
Light bulbs need to be replaced when you notice a dark
section of the flame or when the clarity and detail of the log
ember bed exterior disappears. There are four bulbs under
the log set, which generate the flames and embers, and two
bulbs above the log that illuminate the log exterior.
LOWER LIGHT BULB REQUIREMENTS
Quantity of 3 clear chandelier or candelabra bulbs with an E12 (small) socket base, 60 watt rating. Example: GE 60BC
or Philips 60 CTC.
DO NOT EXCEED 60 WATTS PER BULB
HELPFUL HINTS
It is a good idea to replace all light bulbs at one time if they
are close to the end of their rated life. Group replacement will
reduce the number of times you need to open the unit to
replace light bulbs. Care must be taken when removing the
logset as the logset contains LED’s and wires.
To access the lower light bulb area:
Note Figure 7
1.Slide fireplace out of mantel 2-3 inches.
2.Remove 4 Phillips screws from the right side of trim.
3.Slide glass to right side of fireplace to remove.
18
4.Pull the front edge of the plastic ember bed or plastic grate
up and forward until the rear tab releases from the ledge
located at the bottom of the mirror.
IMPORTANT
Only handle the logset by the emberbed.
Upper
Bulbs
Upper Light
Panel
Front
Glass
Trim
Logset
LED Wire
Harness
Lower
Bulbs
FIGURE 7
NOTE
Logset fits tightly into firebox, some force may be necessary
to remove.
5. Set logset in front of fireplace.
6. Disconnect the logset LED wire harness from unit.
7. Unscrew bulbs counter clockwise.
8. Insert new bulbs.
9. Reconnect the logset LED wire harness.
10. Replace the logset by inserting the front edge of the
fireplace and push down on the rear edge of the emberbed
until it snaps into place. (Figure 8)
FIGURE 8
19
NOTE
Ensure the logset is installed tightly under the
back ledge to prevent light leakage.
11. Slide front glass back into position and attach trim.
UPPER LIGHT BULB REQUIREMENTS
Quantity of 2 clear chandelier or candelabra bulbs with an
E-12 (small) socket base, 15 watt rating.
DO NOT EXCEED 15 WATTS PER BULB
To access the upper light bulb area:
1. Slide fireplace out 2-3 inches.
2. Remove 4 Phillips screws from right side of trim.
3. Remove trim.
4. Slide glass to the right side of the fireplace to remove.
5. Remove upper light panel.
6. Upper bulbs located in the upper left and upper right
corners of fireplace.
7. Unscrew bulbs counter clockwise.
8. Insert new bulbs.
9. Re-install upper light bracket.
10. Slide front glass back into position and attach trim.
PURIFIRE™ FILTER
The Purifire™ filter supplied in your fireplace is reusable and
washable. The filter should be cleaned or replaced on
average once a year. To clean the filter gently tap filter on a
hard surface to dislodge any loose dirt or debris, and then
clean with water. No soap or cleaning products are
recommended. The filter size is 20" X 10" X 1" rated at
MERV 10. If using an after market filter follow the
manufacturers recommended replacement instructions.
To replace filter:
1. Remove fireplace.
2. Filter can be accessed from the top rear of the unit.
3. Grasp filter and slide filter straight up.
4. Replace or clean filter.
NOTE
If after market air filter is used ensure it is installed according
to the manufacturers recommended instructions.
20
Fireplace
Air Filter
FIGURE 9
GLASS CLEANING
The glass is cleaned in the factory during the assembly
operation. During shipment, installation, handling, etc., the
glass may collect dust particles; these can be removed by
dusting lightly with a clean dry cloth.
To remove fingerprints or other marks, the glass can be
cleaned with a damp cloth. To prevent scratching, do not use
abrasive cleaners or spray liquids on the glass surface.
FIREPLACE SURFACE CLEANING
Use a cloth dampened with warm water only to clean painted
surfaces of the electric fireplace. Do not use abrasive
cleaners.
21
FIVE YEAR LIMITED WARRANTY
Products to which this limited warranty applies
This limited warranty applies to your newly purchased Travis
Industries, Inc. 564 Electric fireplace and newly purchased
face or trim kit. This limited warranty applies only to
purchases made in any province of Canada except for
Yukon Territory, Nunavut, or Northwest Territories or in any
of the 50 States of the USA (and the District of Columbia).
This limited warranty applies to the original purchaser of
the product only and is not transferable.
Products excluded from this limited warranty
Light bulbs and Purifire™ filters are not covered by this
limited warranty and are the sole responsibility of the
owner/purchaser. Products purchased in Yukon Territory,
Nunavut, or Northwest Territories, are not covered by this
limited warranty. Products purchased in these provinces or
territories are sold AS IS without warranty or condition of
any kind (including, without limitation, any implied
warranties or conditions of merchantability or fitness for a
particular purpose) and the entire risk of as to the quality
and performance of the products is with the purchaser, and
in the event of a defect the purchaser assumes the entire
cost of all necessary servicing or repair.
22
What this limited warranty covers and for how long
Products, other than face or trim kits, covered by this limited
warranty have been tested and inspected prior to shipment.
Subject to the provisions of this warranty, Travis Industries,
Inc. warrants such products to be free from defects in
material and workmanship for a period of 5 years from the
date of the first purchase of such products as follows: (a) a
repair or replacement warranty on defective products or parts,
including in-home services, for the first 2 years following the
date of first purchase; and (b) thereafter, a replacement of
parts warranty on defective products and parts (with no inhome services) for the 3 year period commencing on the
second anniversary of first purchase and ending on the fifth
anniversary of the date of first purchase.
Face or trim kits covered by this limited warranty have been
tested and inspected prior to shipment and, subject to the
provisions of this warranty, Travis Industries, Inc. warrants
such products to be free from defects in material and
workmanship for a period of 1 year from the date of first
purchase of such products. Warranty services do not include
in-home services.
The above section is a summary only of your warranty
rights. Please review the remaining provisions of this
warranty for your specific rights.
The limited 5 year warranty period for products other than
face or trim kits and the limited 1 year warranty period for
face or trim kits also applies to any implied warranties that
may exist under applicable law. Some jurisdictions do not
allow limitations on how long an implied warranty lasts, so
the above limitation may not apply to the purchaser.
23
What this limited warranty does not cover
This limited warranty does not apply to products that have
been repaired (except by Travis Industries, Inc. or its
authorized service representatives) or otherwise altered. This
limited warranty does further not apply to defects resulting
from misuse, abuse, accident, neglect, incorrect installation,
improper maintenance or handling, or operation with an
incorrect power source.
What you must do to get service under this limited warranty
Defects must be brought to the attention of your Travis
Industries, Inc. dealer. You can find a Travis dealer at
www.travisproducts.com. Please have proof of purchase,
catalogue/model and serial numbers available when calling.
Limited warranty service requires a proof of purchase of the
product.
What Travis Industries, Inc. will do in the event of a defect
In the event a product or part covered by this limited warranty
is proven to be defective in material or workmanship during (i)
the 5 year limited warranty period for products other than face
or trim kits, and (ii) the 1 year limited warranty period for face
or trim kits, you have the following rights:
§
Limited warranty service will be performed solely
by dealers or service agents of Travis Industries,
Inc. authorized to provide limited warranty services.
§
For products (other than face or trim kits) for
the period ending at midnight on the second
anniversary of the date of first purchase, Travis
Industries, Inc. will in its sole discretion either
repair or replace such defective product or part
without charge. If Travis Industries, Inc. is unable
to repair or replace such product or part, or if repair
or replacement is not commercially practicable or
cannot be timely made, Travis Industries, Inc. may,
in lieu of repair or replacement, choose to refund
the purchase price for such product or part. This
limited warranty entitles the purchaser to on-site or
24
in-home warranty services. Accordingly, Travis
Industries, Inc. will be responsible for all labour
and transportation costs associated with the repair
or replacement of the product or part except as
follows: (i) charges may be levied for travel costs
incurred to travel to the purchaser’s site where the
product is located if the purchaser’s site is beyond
30 miles (48 km) from the closest service depot of
a Travis Industries, Inc. dealer or service agent;
and (ii) the purchaser is solely responsible for
providing clear access to all serviceable parts of
the product.
§
For products (other than face or trim kits) for
the period commencing at 12:01 a.m. on the
day after the second anniversary of the first
purchase and ending at midnight on the fifth
anniversary of the date of first purchase, this
limited warranty entitles the purchaser to
replacement parts only without charge. If Travis
Industries, Inc. is unable to replace such part, or if
replacement is not commercially practicable or
cannot be timely made, Travis Industries, Inc.
may, in lieu of replacement, choose to refund the
purchase price for such part. The purchaser shall
not be entitled to on-site or in-home warranty
services. The purchaser shall be responsible for all
expenses incurred for the removal of the part and
installation of the replacement part including,
without limitation, all shipping costs and
transportation costs to and from the authorized
dealer’s or service agent’s place of business and
all labour costs. Such costs shall not be the
responsibility of Travis Industries, Inc.
25
§
For face or trim kits for the period ending at
midnight on the first anniversary of the date of
first purchase, Travis Industries, Inc. will in its
sole discretion either repair or replace such
defective face or trim kits or part thereof without
charge. If Travis Industries, Inc. is unable to repair
or replace such product or part, or if repair or
replacement is not commercially practicable or
cannot be timely made, Travis Industries, Inc. may,
in lieu of repair or replacement, choose to refund
the purchase price for such product or part. The
purchaser shall not be entitled to on-site or inhouse services. The purchaser is responsible for
all expenses incurred for repair or replacement of
such product or part including, without limitation,
all shipping costs and transportation costs to and
from the authorized dealer’s or service agent’s
business and all labour costs. Such costs shall
not be the responsibility of Travis Industries, Inc.
§
On-site or in-home services not provided under this
warranty may be performed at the purchaser’s
specific request and expense at Travis Industries,
Inc. then-current rates for such services.
What Travis Industries, Inc. and its dealers and service
agents are also not responsible for:
IN NO EVENT WILL TRAVIS INDUSTRIES, INC. , OR ITS
DIRECTORS, OFFICERS, OR AGENTS, BE LIABLE TO
THE PURCHASER OR ANY THIRD PARTY, WHETHER IN
CONTRACT, IN TORT, OR ON ANY OTHER BASIS, FOR
ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY,
CONSEQUENTIAL, OR INCIDENTAL LOSS, COST, OR
DAMAGE ARISING OUT OF OR IN CONNECTION WITH
THE SALE, MAINTENANCE, USE, OR INABILITY TO USE
THE PRODUCT, EVEN IF TRAVIS INDUSTRIES, INC. OR
ITS DIRECTORS, OFFICERS, OR AGENTS HAVE BEEN
ADVISED OF THE POSSIBILITY OF SUCH LOSSES,
COSTS OR DAMAGES, OR IF SUCH LOSSES, COSTS,
OR DAMAGES ARE FORESEEABLE. IN NO EVENT
26
WILL TRAVIS INDUSTRIES, INC. , OR ITS OFFICERS,
DIRECTORS, OR AGENTS BE LIABLE FOR ANY DIRECT
LOSSES, COSTS, OR DAMAGES THAT EXCEED THE
PURCHASE PRICE OF THE PRODUCT.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION
MAY NOT APPLY TO THE PURCHASER.
How State and Provincial law apply
This limited warranty gives you specific legal rights, and
you may also have other rights which vary from jurisdiction
to jurisdiction. The provisions of the United Nations
Convention on Contracts for the Sale of Goods shall not
apply to this limited warranty or the sale of products
covered by this limited warranty.
PURIFIRE is a trademark of Dimplex North America
Limited. Used under license
Find your nearest Travis Dealer at:
www.travisproducts.com
4800 Harbour Pointe Blvd. SW
Mukilteo, WA 98275
Approved for use in the United States and Canada
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